Microchip / Microsemi SyncServer S650 - Page 1
Forum section: electronics / general

author: Sparky
author_rank: Frequent Contributor
timestamp: August 22, 2023, 05:28:11 pm
content: Greetings precision friendsASyncServer S650has made its way into my possession. I've seen previous threads (hereandhere) showing teardown of the SyncServer S200/S250/S350, and some notes therein about "enabling features" through SSH.I wonder if anyone here has investigated the SyncServer S650 and looked inside?Unfortunately downloadable firmware updates for SyncServer S650 are "locked" and an "Active Service Contract" is required to gain access to the firmware updates. Is anyone familiar with the firmware update process for S650?I appreciate any comments about S650 and am happy to share what I learn here

author: rplabs
author_rank: Contributor
timestamp: August 23, 2023, 01:27:09 pm
content: I was interested a few months ago to buy an S650 but I saw that firmware is not available and it was not so cheap also so I skipped it.Maybe you can open it and share some pictures. If it has some CF card inside, can you dump it and share the image here?

author: Sparky
author_rank: Frequent Contributor
timestamp: August 23, 2023, 07:59:07 pm
content: Quote from: rplabs on August 23, 2023, 01:27:09 pmThanks -- yes, its unfortunate with the firmware. Because it requries an active service contract there may be hundreds of units in the field with security vulnerabilities. I hope someone might have the firmware and could share it.The S650 is arriving today. I'll post some photos and other info in the coming days.

author: Sparky
author_rank: Frequent Contributor
timestamp: August 25, 2023, 07:09:59 am
content: The SyncServer S650 arrived and after some power-on tests I opened itCode:SyncServer> show systemSystem InformationHost Name : SyncServerSerial Num : SCAxxxxxxxxxModel Num : SyncServer S650Build : 2.1.12Uname : Linux SyncServer 4.1.22-ltsi #1 SMP Tue Mar 6 17:55:12 PST 2018 armv7lUptime : 0 day(s) 3 hour(s) 39 minute(s) 17 second(s)Load Avg : 0.12 0.16 0.15Free Mem : 84.96 %CPU Model : ARMv7 Processor rev 0 (v7l)CPU Identifier : Altera SOCFPGATotal Mem : 1005 MBOscillator Type : OCXOUpdate Available : Update available, 5.1.2Quote from: rplabs on August 23, 2023, 01:27:09 pmI attached some photos. I did not find any CF cards; instead it looks like they use a Kingston flash chip on the mainboard now.Enjoy the photos

author: Sparky
author_rank: Frequent Contributor
timestamp: August 25, 2023, 07:11:48 am
content: More photos

author: Sparky
author_rank: Frequent Contributor
timestamp: October 09, 2023, 04:00:03 am
content: Anyone out there with firmware update forSyncServer S600 or S650? Any help appreciated! Thank you!

author: jav
author_rank: Contributor
timestamp: October 15, 2023, 04:26:32 pm
content: I've just got a couple of S600 delivered, and they came with software 5.1.2, but I don't see a way of extracting the firmware from them.

author: Sparky
author_rank: Frequent Contributor
timestamp: October 15, 2023, 04:35:40 pm
content: Quote from: jav on October 15, 2023, 04:26:32 pmHello, thanks for your note! v5.1.2 is the latest FW as of now.When purchased SyncServer S600/S650 might come with a limited period (e.g. 1 Yr) of software support. You can register onmyMicrochipand request Frequency and Time System (FTS) technical resources. It is explained onthis website. Once approved and able to access the technical resources hopefully you are able to download the current firmware update from the online portal.Hopefully you are able to try that out

author: jav
author_rank: Contributor
timestamp: October 15, 2023, 05:52:39 pm
content: Quote from: Sparky on October 15, 2023, 04:35:40 pmI've done it, but I don't have access to the software. As I haven't got the invoice yet (probably tomorrow), I'll check it out with them.