REPORT New Server Problems Here: - Page 1
Forum section: electronics / general

author: EEVblog
author_rank: Unknown
timestamp: September 18, 2010, 11:34:56 pm
content: This will be a thread to report any new server errors since my host SiteCloud have ditched the Amazon cloud.Please, no discussion on this thread, just reports of any errors so I can feed back to Sitecloud.They claim I should not see any more errors (or certainly at least no more than any other host provider)So please be specific with any errors and include as much detail as possible (time(UTC I guess), screen shots if possible, length etc.ThanksDave.

author: ziq8tsi
author_rank: Regular Contributor
timestamp: September 19, 2010, 04:42:15 pm
content: not an error, or an outage. but i think this is a slightly negative change in behaviour and it is connected to the move.smf shows the ip address on my most recent post as 10.32.196.98. obviously that is not my correct ip address; it is in the rfc1918 private class a address space. it probably refers to a proxy load balancer in the new infrastructure. or it could be some kind of tunnel address required due to the details of migration.it would be worth checking whether all or most of the recent posts show these private (10.x.x.x) addresses to the moderator, and asking the host whether this is likely to be a temporary or permanent feature.the eevblog visitor map still works fine, but that is because it uses an off-site image ("webbug").

author: Unknown
author_rank: Unknown
timestamp: September 19, 2010, 11:52:41 pm
content: Just got an error on the forum:Code:502 Bad GatewayThe server returned an invalid or incomplete response.Went away after a refresh.

author: Kiriakos-GR
author_rank: Super Contributor
timestamp: September 20, 2010, 12:40:02 am
content: For the last eight hours , I have no issues at all .

author: kaptain_zero
author_rank: Regular Contributor
timestamp: September 20, 2010, 04:25:03 am
content: It's been rock solid here in Canada as well.... Tomorrow will bring increased loads from NA as we wake up for another Monday morning though.....<groan>.RegardsChristian

author: migsantiago
author_rank: Frequent Contributor
timestamp: September 20, 2010, 10:28:01 pm
content: Quote from: ziq8tsi on September 19, 2010, 04:42:15 pmSame problem here. My messages are showing 10.32.196.98 instead of 201.124.x.x.Anyway, anything else in the forum has been working A-OK!

author: migsantiago
author_rank: Frequent Contributor
timestamp: September 21, 2010, 12:41:40 am
content: Quote from: shafri on September 20, 2010, 11:17:27 pmYour IP should be in the bottom right corner of any of your posts.It shows next to this symbol.If not, then you might have disabled it from your forum preferences.

author: EEVblog
author_rank: Unknown
timestamp: September 21, 2010, 01:12:54 am
content: Thanks for pointing that out, Sitecloud have been informed and we'll see what they say.I see the same IP address for everyone as Admin.Dave.

author: EEVblog
author_rank: Unknown
timestamp: September 21, 2010, 05:12:32 am
content: Quote about the IP issue:"This appears to be a reverse proxy issue. I know our developers are working on implementing this to resolve that issue. We're aware of it as well. Should be sorted out in the next 24 hours."Dave.

author: Unknown
author_rank: Unknown
timestamp: September 21, 2010, 05:28:25 am
content: Not sure if this has anything to do with the server move, but I was listening to the latest Amp Hour episode this morning (streaming within my MP3 playback software), and the software kept stopping playback every so often and skip to other episodes (as if it reached the end of the current episode). Never had this problem on the good old Amazon servers. It seemed like the server just dropped the connection. Haven't debugged this any further, downloading it worked fine.

author: Zero999
author_rank: Super Contributor
timestamp: September 21, 2010, 09:09:01 am
content: I had a 503 error very recently today.

author: cybergibbons
author_rank: Frequent Contributor
timestamp: September 21, 2010, 09:13:16 am
content: 503 errors this morning.

author: Kiriakos-GR
author_rank: Super Contributor
timestamp: September 21, 2010, 10:04:01 am
content: I had wait 48 hours before I report back , and Yes there is no problems..Some times I get an a bit jerky response , delay , but I guess its about generic traffic load on the net .

author: EEVblog
author_rank: Unknown
timestamp: September 21, 2010, 11:41:22 am
content: Yep, me too, 503 error for about a minute just a while agoMy server monitor program caught it too.Dave.

author: PetrosA
author_rank: Frequent Contributor
timestamp: September 21, 2010, 12:40:04 pm
content: I haven't gotten any errors for a few days now, but the forum definitely seems slow. Really slow.

author: Kiriakos-GR
author_rank: Super Contributor
timestamp: September 21, 2010, 12:54:00 pm
content: Yes it is a bit slow that's why i had describe it as " jerky " in my other post ...But at list its there ...and alive .

author: cybergibbons
author_rank: Frequent Contributor
timestamp: September 21, 2010, 04:40:24 pm
content: Also, unread posts page is always showing nothing.

author: JohnS_AZ
author_rank: Frequent Contributor
timestamp: September 23, 2010, 07:45:23 pm
content: No problems to report, just thought this would amuse you Dave ...Off and on for the past hour, if you go toFaceBook, you get:"Internal Server Error - ReadThe server encountered an internal error or misconfiguration and was unable to complete your request."

author: JohnS_AZ
author_rank: Frequent Contributor
timestamp: September 23, 2010, 08:08:10 pm
content: *LOL*From the Huffington Post ..."This is the second time in two days that Facebook has been experiencing service issues. Yesterday, according to Mashable, problems with a "third party networking provider” caused the disruption. "http://www.huffingtonpost.com/2010/09/23/facebook-down-users-repor_1_n_736935.html

author: slburris
author_rank: Frequent Contributor
timestamp: September 25, 2010, 11:35:10 pm
content: Hmm, well if I try to upload a post with .png files as attachments, the postseems to go in a weird limbo. It doesn't show up, and if I try submitting againwith just the text, it says I've already submitted the post.Posts without attached .png (or maybe attachments in general?) seem to beworking just fine.Maybe it's just me :-)Scott

author: Zero999
author_rank: Super Contributor
timestamp: September 26, 2010, 07:49:12 am
content: Seems to be working for me.

author: slburris
author_rank: Frequent Contributor
timestamp: September 26, 2010, 02:10:23 pm
content: It looks like it's just my retrocomputing thread which is somehow damaged.New posts aren't showing up when displayed normally, but if you do a replyyou see the posts. Guess I'll just lock that off and start a new thread.Scott

author: slburris
author_rank: Frequent Contributor
timestamp: September 26, 2010, 02:31:11 pm
content: Wow, it turns out to be just me.If I'm not logged in, I see three more posts at the end of theretrocomputing thread than I do if I log in. It's like somehowsomething isn't synced up with my userid or something.Maybe something's out of sync in the database?Scott

author: ziq8tsi
author_rank: Regular Contributor
timestamp: September 26, 2010, 02:55:18 pm
content: Quote from: slburris on September 26, 2010, 02:31:11 pmme too. but actually if i view source, those three extra posts are in there. firefox (3.0.11) is refusing to render them, and the rest of the page footer too. i cannot immediately see anything wrong with the html. in fact, it seems to render correctly if i save it to disk and then open it. could it be just a browser bug?

author: slburris
author_rank: Frequent Contributor
timestamp: September 26, 2010, 03:19:03 pm
content: Quote from: ziq8tsi on September 26, 2010, 02:55:18 pmI don't think it's a browser bug because I just tried Internet Explorer 8 and the postsat the end disappear when I log in as well.I guess firefox and IE could be broken in the same way, but I wouldn't bet moneyon it!Scott

author: slburris
author_rank: Frequent Contributor
timestamp: September 28, 2010, 01:55:06 pm
content: This is a report from another thread because I forgot about this one :-)From yesterday, 9/27/10:Anyone else seeing issues this morning? I'm seeing problems fromthe US/California at about 9am PDT, which is 16:00UTC.I've seen the 503 Service Unavailable error a number of times.And I've also gotten this message:Connection ProblemsSorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later.Otherwise when I don't get an error, the forum seem to be taking forever to respond...Scott

author: Time
author_rank: Frequent Contributor
timestamp: September 28, 2010, 02:12:25 pm
content: I got a 503 around the same time yesterday (9/27), in the Los Angeles area.

author: david77
author_rank: Frequent Contributor
timestamp: September 29, 2010, 01:44:45 pm
content: Just got this for several minutes:Connection ProblemsSorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later.

author: zijo
author_rank: Newbie
timestamp: October 06, 2010, 04:34:54 am
content: Hello,When searching for sitecloud I come coincidantly to this site.I am electronics eng. myself.Wondering are things getting better with site cloud because I am planning to transferee my sites to them.Can basic plan handle your blog and SMF?Best regards

author: EEVblog
author_rank: Unknown
timestamp: October 06, 2010, 05:10:11 am
content: Quote from: zijo on October 06, 2010, 04:34:54 amHiYes, the basic plan is enough to handle all my traffic (many hundreds of thousands of hits per day + video streaming)Sitecloud are only new, so are having some teathing trouble, but I think the worst is over.Dave.

author: Unknown
author_rank: Unknown
timestamp: October 07, 2010, 08:24:36 am
content: Just got a 502 bad gateway error when submitting a post, the post was correctly submitted though. Error went away after a refresh.Edit: just got a second one just trying to view a thread.

author: Mechatrommer
author_rank: Super Contributor
timestamp: October 07, 2010, 08:30:44 am
content: i was having a hardtime downloading videos (tandy and extech n electonex), premature "ejact". i had to delete the tmp files and "half blooded" videos and re-download multiple times. is it just me?

author: EEVblog
author_rank: Unknown
timestamp: October 07, 2010, 08:35:29 am
content: I've had a few 502's tonight too, once again going away after a refresh.Also issues with downloading or playing TheAmpHour, so somethings up at the moment...Dave.

author: GeoffS
author_rank: Unknown
timestamp: October 07, 2010, 08:38:32 am
content: I've also had a couple of 502's this evening.Seems OK at the moment.

author: migsantiago
author_rank: Frequent Contributor
timestamp: October 08, 2010, 02:08:45 pm
content: Just to inform that the IP problem has been solved.The forum is now showing my real IP address and not a private IP.

author: slburris
author_rank: Frequent Contributor
timestamp: October 14, 2010, 04:21:24 am
content: Just got tons of 503 Service Unavailable errors yet again.You know, I'm not really buying the provider's explanation thatthey were unreliable before because Amazon was broken. Theoutages seem less severe now, but I still encounter way more problemsthan any other site I visit. I think their software needs to maturesome more :-(Scott

author: Neilm
author_rank: Super Contributor
timestamp: October 14, 2010, 06:40:11 pm
content: Quote from: david77 on September 29, 2010, 01:44:45 pmi have just had one of these too. Also the site seems slow.Neil

author: zijo
author_rank: Newbie
timestamp: January 23, 2011, 01:50:29 am
content: So did server problems stopped?

author: EEVblog
author_rank: Unknown
timestamp: January 23, 2011, 02:28:44 am
content: Quote from: zijo on January 23, 2011, 01:50:29 amYes, I changed servers.Dave.

author: Mechatrommer
author_rank: Super Contributor
timestamp: January 23, 2011, 03:39:00 am
content: care to tell which server? istr hostmonster got bw issue as well. or is it settled?

author: EEVblog
author_rank: Unknown
timestamp: January 23, 2011, 03:54:37 am
content: Quote from: shafri on January 23, 2011, 03:39:00 amThe forum and blog are running on Hostmonster.Dave.

author: Polossatik
author_rank: Frequent Contributor
timestamp: January 23, 2011, 12:00:29 pm
content: The performance of the forum is for me still very erratic.It does not time out, but sometimes new pages load in a flash , otherwise it takes up to 4 - 5 seconds before the server replies and the page is loaded.

author: FreeThinker
author_rank: Frequent Contributor
timestamp: January 23, 2011, 05:28:08 pm
content: Weird Intermittent problem. When I try to log in I'm (sometimes) still getting the maintenance mode splash screen and hence cannot log in. At first I thought that it was my browser reading from the cache but I have tried it in IE and saffari and they all do the same. Give it 20mins and you can log in ok. Any Ideas?

author: EEVblog
author_rank: Unknown
timestamp: January 23, 2011, 08:48:22 pm
content: Quote from: FreeThinker on January 23, 2011, 05:28:08 pmThat is just flat out bizarre.The maintenance mode screen will only be seen if you are talking to the old Sitecloud server, as the copy of the SMF forum on that site is set to maintenance mode. To get that you would have to specify a direct I.P address.The DNS should point to the correct HostMonster server, and it's been a week now, so should have propagated all around the world.Dave.

author: FreeThinker
author_rank: Frequent Contributor
timestamp: January 23, 2011, 09:01:51 pm
content: Quote from: EEVblog on January 23, 2011, 08:48:22 pmI've changed my DNS server from the default to Googles and all seems well now.Perhaps my ISP's dns server is flakey? Anywho ok now.Will maybe change back in a few days to check if it reoccurs, but as I've said it was intermittent so may still be a problem with google.... watch this space

author: Zero999
author_rank: Super Contributor
timestamp: January 24, 2011, 06:27:43 pm
content: Seems to be fine for me today although I had a few problems accessing the site yesterday.

author: zijo
author_rank: Newbie
timestamp: January 27, 2011, 12:55:38 am
content: Thanks, I better forget about site cloud.I took VPS 512mb,It worked great but last week all servers were hacked.

author: FreeThinker
author_rank: Frequent Contributor
timestamp: January 27, 2011, 02:35:40 pm
content: Quote from: FreeThinker on January 23, 2011, 09:01:51 pmSeems stable now (on Google's DNS) may try My ISP's server again just to check.

author: Kiriakos-GR
author_rank: Super Contributor
timestamp: January 27, 2011, 07:37:37 pm
content: I get outages , that last for 1-2 minutes , then starts to work again.it is an major problem, and I started to save any of my reply that fails to be posted, in a text file,so to post it later on.

author: PetrosA
author_rank: Frequent Contributor
timestamp: January 28, 2011, 03:55:56 am
content: I've been getting a few complete outages as well as very slow response times. Response times seem to vary in short periods of time - I might wait 15 seconds to get into a sub forum one time, then clicking back to the main page might take 2-3 seconds. Strange.

author: CafeLogic
author_rank: Regular Contributor
timestamp: January 30, 2011, 02:30:35 am
content: Quote from: FreeThinker on January 23, 2011, 09:01:51 pmEither that or you never closed your browser. ISPs cache DNS locally for performance reasons. When you set up your DNS records, you specify a TTL (time to live) value. That is supposed to serve as a guide for how often the ISP should update the cache. In reality, they could completely ignore it and keep the cache for a week, although, that would be pretty shitty. These days, If you make a simple change to your DNS records (not the nameservers), 99% of the internet will be up to speed in less than 24 hours.

author: Psi
author_rank: Super Contributor
timestamp: February 12, 2011, 09:48:00 pm
content: Here's an odd problem, how come when i write the word A l t i u mit changes the l to a !A!tium A!tium A!tiumseeIs this a bug or is there an auto replace configured intentionally?Do you not what people mentioning this company or something?

author: EEVblog
author_rank: Unknown
timestamp: February 12, 2011, 10:00:26 pm
content: Quote from: Psi on February 12, 2011, 09:48:00 pmBingo!Dave.

author: Unknown
author_rank: Unknown
timestamp: February 12, 2011, 10:31:05 pm
content: I smell Dilbert.

author: Psi
author_rank: Super Contributor
timestamp: February 12, 2011, 10:40:00 pm
content: Quote from: Alex on February 12, 2011, 10:31:05 pmhehe yeah

author: Kiriakos-GR
author_rank: Super Contributor
timestamp: February 16, 2011, 06:17:15 am
content: I just got an outage , that lasted for8-9long minutes .I had an new message ready to posted , and I fall on the brick wall.

author: EEVblog
author_rank: Unknown
timestamp: February 16, 2011, 06:36:12 am
content: Quote from: Kiriakos-GR on February 16, 2011, 06:17:15 amMy uptime counter spotted that, have no idea why. The usual shared server problem I guess.Dave.

author: flam316
author_rank: Newbie
timestamp: March 02, 2011, 08:35:50 pm
content: Hey Dave,I have seen your posts on Twitter (my username is arub1) and we have talked about you're hosting experience with SiteCloud. I have been with them since October, and as of now they seem like they got their act together (it only took a few months). I have switched because I couldn't take the downtime and... everything else haha.Well, I saw that you are outgrowing you HostMonster hosting. I am switching tohttp://www.mddhosting.com(very good track record at WHT forums). They use litespeed instead of apache and it's super fast. The plan I have let's my CPU usage go up to a full core. They also have a higher end shared package (semi-dedicated) that let's you use up to 4 CORES of processing power if you need it.I regret joining up with SiteCloud, but these guys have proven uptime stats and the servers are screaming fast.