Purchasing a RIGOL DS1054Z - Page 1
Forum section: electronics / testgear

author: PICmonster
author_rank: Regular Contributor
timestamp: March 19, 2015, 04:50:04 pm
content: Dear AllI though I would share with you my recent experience trying to get hold of a RIGOL DS1054Z, we all know they are in big demand.Back in early February Batronix was saying they could supply for late March early April so I asked them if this was true, I had an email response from them assuring me that I would get my Rigol from the March/April shipment.I can tell you now that I have been lied to as I will not get my Rigol until May they say, can I trust them not to move the goal posts again when MAY COMES AROUND!!!!.Batronix have had my money since early February and I wont get my Rigol until early May, that's about three months, are they pooling everyone's cash and making a lot of money on the interest I wonder, is this illegal?I don't think this is acceptable to be messed around like this do you?, if they was honest with me and told me that they could not honor my delivery for March/April then I could have looked elsewhere with my money.Just thought you should know about this if you are thinking of purchasing from Batronix, be aware of purchasing from them.

author: TopLoser
author_rank: Unknown
timestamp: March 19, 2015, 04:57:13 pm
content: I've been very pleased with all my dealings with Batronix, they offer a good price and free shipping.I ordered several DS1054Z from them on 28th Feb and got an email a few days ago saying I'd be getting them shipped from the first batch at the end of April. They apologised for the delay and said if I wanted I could cancel the order or change the order to a different model and get an 8% discount, all fair enough.I do agree that it's normal to only charge for goods at the time of shipping though, I think they are crossing a line by taking full payment weeks/months in advance.

author: madires
author_rank: Super Contributor
timestamp: March 19, 2015, 05:04:05 pm
content: Welcome to the clubThe only difference is that I've chosen payment via invoice. I think Rigol postponed the delivery planed for end of March to end of April for whatever reason. There's nothing a dealer could do about that.

author: JacquesBBB
author_rank: Frequent Contributor
timestamp: March 19, 2015, 05:07:04 pm
content: This is the mail I received from BatronixQuoteI thinks it is perfectly correct, and do not feel at all ripped off by Batronix. When I ordered, it was clearly stated that there was some shortagein the Rigol DS1054Z due to high demand, and that most probably, all the new batch in command was already sold out.

author: JohnnyBerg
author_rank: Frequent Contributor
timestamp: March 19, 2015, 06:46:02 pm
content: I ordered mine at the dutch Rigol dealer, quite some time ago. I did not had to pay anything up front. Then I got a email with the invoice. On the invoice was the serial number of the scope. I paid it, and got the scope a few days later.I think to let someone pay upfront, when a item is not in stock is a somewhat strange way of doing business.

author: JohnnyBerg
author_rank: Frequent Contributor
timestamp: March 19, 2015, 07:11:22 pm
content: Quote from: butterfly on March 19, 2015, 07:03:37 pmI just wanted to say that the invoicing and price was OK.I will never order there again. Bad communication. No response to email, no track and trace number. Second class shipper. My scope got lost a some point.And let's not forget that a customer has a responsibility to! I knew that there was no stock when I ordered, so I looked around for a company where I could order without paying upfront.Ordering, paying and not getting delivered .. also "butter on the head"

author: Monkeh
author_rank: Super Contributor
timestamp: March 19, 2015, 07:25:32 pm
content: Obviously a first experience ordering something which is in short supply..This is fairly normal and out of their control. If you're fed up of waiting, ask for a refund and hope you can find stock somewhere else.

author: Didix
author_rank: Regular Contributor
timestamp: March 19, 2015, 07:37:28 pm
content: How about Meilhaus? Any experience?-Didix

author: Muxr
author_rank: Super Contributor
timestamp: March 19, 2015, 08:41:55 pm
content: I am canceling my order with Tequipment. I've waited for a month already and they don't know when they will get them. End of March, beginning of April maybe. Can't really trust them after being given the yesterday's date of shipment already, which was pulled out of thin air apparently.Will just use the Analog Hameg I got instead.

author: gmit77
author_rank: Regular Contributor
timestamp: March 19, 2015, 08:48:56 pm
content: IN CASE OF INTEREST WE HAVE MANY DS1054Z ON STOCK AND MORE COMING SOON.www.batterfly.com/shop/rigol-ds1054z

author: sportq
author_rank: Regular Contributor
timestamp: March 20, 2015, 11:17:24 am
content: If anyone in the UK is interested I will be selling my DS1074Z soon. It's mint (barely used it, hence selling it) and has all of the original accessories, packaging, etc. Two of the 4 probes have never been opened. Bought from Rigol UK (aka Telonic).It's been upgraded to the latest firmare and soft modded to DS1104Z spec with all software options activated.I can post pictures to interested buyers.Pete

author: BillyD
author_rank: Regular Contributor
timestamp: March 20, 2015, 12:18:28 pm
content: I've dealt with Batronix a number of times and personally I've found them very good to deal with.On one occasion when there was a delay they contacted me quite early and offered me a discount on an alternative device.As for whether they're pooling money and getting rich off the interest, I think that's pretty unlikely given the current interest rates!

author: PICmonster
author_rank: Regular Contributor
timestamp: March 20, 2015, 01:06:40 pm
content: Quote from: gmit77 on March 19, 2015, 08:48:56 pmWhat are your current stock levels?

author: 691175002
author_rank: Regular Contributor
timestamp: March 20, 2015, 01:44:55 pm
content: Every distributor got hit. I ordered as well, and was given this letter as explanation for the delays.

author: ebastler
author_rank: Super Contributor
timestamp: March 20, 2015, 02:44:48 pm
content: Quote from: PICmonster on March 20, 2015, 01:06:40 pmWhy do you feel entitled to know? ;-)Not a piece of information I have seen reputable dealers publish normally -- except on ebay, to try and put some time pressure on potential buyers...

author: Fungus
author_rank: Super Contributor
timestamp: March 20, 2015, 02:57:46 pm
content: Quote from: TopLoser on March 19, 2015, 04:57:13 pmThat depends a lot on the payment method.eg. If I'm paying for something by VISA then my bank sends me an SMS with an authorization code and I enter the code on the web site where I'm buying stuff. That code won't be valid a month from now.The same sort of thing applies to many other payment methods. If you were Batronix, what would you do?The only real solution is to be up-front about it and let the customer decide.

author: Jeroen3
author_rank: Super Contributor
timestamp: March 20, 2015, 03:17:39 pm
content: From january all shops that did show DS1054 also showed a warning indicating high demand and low to uncertain availability.Any thinking human being can conclude that this does not result in a next-day delivery. And might get delayed further.Please cancel your order quickly so you'll leave the queue, speeding things up for others.

author: Muxr
author_rank: Super Contributor
timestamp: March 20, 2015, 03:29:42 pm
content: Quote from: Jeroen3 on March 20, 2015, 03:17:39 pmWhen it said it ships in 3-5 weeks I didn't think 8-10 weeks as it's currently looking (also iffy). I am just not down with the "will it ship this month? lottery". It's my personal preference to roughly know when I should expect to get something I paid for. To each their own.I picked up a working CRO off ebay instead.

author: EPLan
author_rank: Contributor
timestamp: March 20, 2015, 05:35:02 pm
content: Don't know if this is any help but when I was initially looking for a DS1054Z supplier I set up a "page watcher" on a couple of dealers sites to tell me when their DS1054Z web page had changed - hopefully to "In Stock". I used this -https://www.followthatpage.com/- but there are probably many others.As things turned out a UK supplier posted that they had some, to be delivered shortly, on this forum and one arrived ten days after ordering - so I suppose compared to many here I have been quite lucky.

author: Fungus
author_rank: Super Contributor
timestamp: March 20, 2015, 06:32:52 pm
content: Quote from: Muxr on March 20, 2015, 03:29:42 pmThanks for letting us know.I'm sure the person who gets your DS1040Z will be grateful

author: gmit77
author_rank: Regular Contributor
timestamp: March 20, 2015, 06:44:36 pm
content: Quote from: PICmonster on March 20, 2015, 01:06:40 pm21 free at this moment.More coming soon.

author: Monkeh
author_rank: Super Contributor
timestamp: March 20, 2015, 06:51:25 pm
content: Quote from: gmit77 on March 20, 2015, 06:44:36 pmBeing the only company in the western world with substantial stock of an item like this is.. not actually a great recommendation.

author: gmit77
author_rank: Regular Contributor
timestamp: March 20, 2015, 06:53:31 pm
content: You asked. We replied. Fun.

author: Monkeh
author_rank: Super Contributor
timestamp: March 20, 2015, 06:54:10 pm
content: I asked?

author: tequipment
author_rank: Regular Contributor
timestamp: March 20, 2015, 07:04:06 pm
content: Hello. We are tequipment have had the same delays as everyone else with one exception. We are getting almost all the units for the entire USA. We ordered these last year.As of right now 1 of the 2 containers have been offloaded and will be shipping in 7 days. We have all but 100 scope sold then we expect many more in the middle of april.The port slow down is affecting everyone. We are the largest Rigol distributor in the world.Thanks everyone.Evan CirelliTequipment.NETVice President and founding member

author: Muxr
author_rank: Super Contributor
timestamp: March 20, 2015, 07:52:23 pm
content: Quote from: Fungus on March 20, 2015, 06:32:52 pmNo problem. Glad I could help.

author: Muxr
author_rank: Super Contributor
timestamp: March 20, 2015, 08:13:22 pm
content: .

author: dadler
author_rank: Unknown
timestamp: March 20, 2015, 08:36:12 pm
content: I want the scope, I want the whole scope... GIVE IT TO ME NOW!

author: Teneyes
author_rank: Frequent Contributor
timestamp: March 20, 2015, 10:27:42 pm
content: Quote from: tequipment on March 20, 2015, 07:04:06 pmThanks for info Evan.but largest? Excluding the distribution within China, I'm guessing

author: int2str
author_rank: Regular Contributor
timestamp: March 25, 2015, 12:41:03 am
content: Quote from: tequipment on March 20, 2015, 07:04:06 pm---> Order statusOrder placed: February 17, 2015Estimated Ship Date: April 1, 2015

author: Muxr
author_rank: Super Contributor
timestamp: March 25, 2015, 01:31:59 am
content: Quote from: int2str on March 25, 2015, 12:41:03 amHeh April fools.

author: Unknown
author_rank: Unknown
timestamp: March 25, 2015, 05:58:02 am
content: Quote from: tequipment on March 20, 2015, 07:04:06 pmWhy should we believe you?My order history:Order Placed: Feb 19 2015Money taken: Feb 19 2015 (Tequipment.NET making interest since then)First Estimated Ship Date: March 18 2015Second Estimated Ship Date: April 1, 2015 (April fools)Are you planning to pull another April fools day on us?Yes folks, they took my money 5 weeks ago and have nothing for me other then lies and speculations

author: dadler
author_rank: Unknown
timestamp: March 25, 2015, 06:46:11 am
content: Quote from: cinekis2fast on March 25, 2015, 05:58:02 amUm, I had to wait over a month for my scope too--but I got it in the end. These delays are out of their control-what do you expect? They are selling a product manufacturered overseas and shipped by *boat*.Do you really think that their estimated ship dates, which are EXPLICITLY labeled *estimated*, were "lies"?You guys sound like spoiled little children. I'd post the veruca salt picture again if it wouldn't be so redundant.

author: miguelvp
author_rank: Super Contributor
timestamp: March 25, 2015, 09:11:51 am
content: You sure it was charged or was it a hold?In a hold, only your bank has free reign on your money but they do anyways.On my previous dealings with tequipment they never actually did the charge until the items were shipped, but they did place a hold which is normal on online transactions.

author: Unknown
author_rank: Unknown
timestamp: March 25, 2015, 01:10:12 pm
content: Quote from: miguelvp on March 25, 2015, 09:11:51 amYes charged - Money gone from my PayPal account

author: Wmacky
author_rank: Regular Contributor
timestamp: March 25, 2015, 02:14:40 pm
content: Quote from: cinekis2fast on March 25, 2015, 01:10:12 pmThere you go. Paypal is a automatic charge regardless of stock of issues. You have to pay with a CC# for the charges to be held. It has always been that way to my knowledge. Never use Papal, for anything not in stock. Its a Paypal thing, and another reason PP SUCKS.

author: dadler
author_rank: Unknown
timestamp: March 25, 2015, 04:29:28 pm
content: Quote from: cinekis2fast on March 25, 2015, 01:10:12 pmI paid with a credit (well, check/debit) card. They pre-authorized the amount which took it temporarily out of my account immediately. After the authorization expired, and the unit actually shipped, they finalized the authorization and officially received the money. You chose a poor payment method. Paypal is immediate.

author: Mark_O
author_rank: Frequent Contributor
timestamp: March 25, 2015, 05:30:14 pm
content: Quote from: cinekis2fast on March 25, 2015, 05:58:02 amAs has been pointed out already, TEquipment didn't take your money 5 weeks ago, Paypal did.However, I'm really surprised to hear that TEquipment didn't immediately release your funds when you cancelled your order in disgust.Wait... what's that? Youdidn'tcancel your order?You still want the scope from TE, because there's no place you can get your hands on one any faster, or any cheaper? You simply don't like waiting.Hmm.Now I see. You just wanted to come by and join this Forum, so you could vent, and bitch.About one of the best suppliers out there. That doesn't done anything wrong on your order, in spite of your childish ranting.I hope you feel better now.

author: Unknown
author_rank: Unknown
timestamp: March 25, 2015, 06:33:59 pm
content: Quote from: Mark_O on March 25, 2015, 05:30:14 pmO Wait... I maybe haveAnd went with this insteadhttp://toolboom.com/en/Digital-Oscilloscope-RIGOL-DS1054Z.php

author: miguelvp
author_rank: Super Contributor
timestamp: March 25, 2015, 06:36:19 pm
content: enjoy your non free shipping and your non eevblog discount, but if you must have it now I understand

author: dadler
author_rank: Unknown
timestamp: March 25, 2015, 07:29:46 pm
content: Quote from: cinekis2fast on March 25, 2015, 06:33:59 pmUh, I am sure the very reputable "tool boom" has scores of these things, even though the number one distributor of Rigol has communicated that there is a global shortage. Have fun when you get notified of a delay due to the dropshipping parent company (Rigol NA) communicating to "tool boom" that there is a, get this, global shortage on these units due to immense demand.

author: xj7for5
author_rank: Newbie
timestamp: March 25, 2015, 08:25:34 pm
content: It's definitely not TEquipment's fault that these things are delayed. That said, they could be a bit more clear on the product page that they are backordered with significant wait time. I didn't realize until after I had ordered that they were backordered. I realized after that they had stock indications on each product, but someone who has never used them before could easily assume that stock indicators were just for products with low stock like some other retailers.

author: skyjumper
author_rank: Regular Contributor
timestamp: March 25, 2015, 08:34:34 pm
content: I just ordered one from Tequipment.net and they confirmed that my card will not be charged until it ships, and they are expecting it to ship in "early April." Its Mar 25 now, so a few weeks won't kill me. I have been wanting a good DSO for ages, and with this one it looks like my patience paid off. Fingers crossed!

author: tequipment
author_rank: Regular Contributor
timestamp: March 25, 2015, 09:22:21 pm
content: Everyone. I hear the complaints. I get it I really do. There is nothing more that I would like better than getting in the thousands of ds1054z we have on order.The shipment we are getting in now was from orders from 18 weeks ago. But they are finally coming.Thanks to everyone who pointed out that we are not totally at fault here and we really do appreciate the business.Evan CirelliVice President and Co-FounderTEquipment.NET

author: XFDDesign
author_rank: Frequent Contributor
timestamp: March 25, 2015, 11:00:28 pm
content: It's $180 more, but given the want of "now, now, now" the DS1074Z seems to be stocked by a number of people. Tequipment.net included.

author: int2str
author_rank: Regular Contributor
timestamp: March 25, 2015, 11:40:38 pm
content: Quote from: xj7for5 on March 25, 2015, 08:25:34 pmThis+ unrealistic "official" updates on this forum+ letting me update (& pay) for 2-day shipping after initial delay despite KNOWING that that wasn't going to help+ late/unrealistic updates on their website(ex. estimated ship date showed Mar 18th on March 20th...; then snapped to Apr. 1st with no explanation)

author: dadler
author_rank: Unknown
timestamp: March 25, 2015, 11:49:21 pm
content: Quote from: int2str on March 25, 2015, 11:40:38 pmYou people need to grow up.

author: blackbird
author_rank: Regular Contributor
timestamp: March 26, 2015, 09:50:39 am
content: Ordered mine 29th of January, paid when the supplier confirmed the scope was in stock (11 march) and got the scope delivered the 16th of march.Sometimes it doesn't take many months for delivery as I see in this threat.

author: tboy32
author_rank: Unknown
timestamp: March 26, 2015, 01:02:25 pm
content: I ordered one from Tequipment on Jan 31st - when their website said they had one left in stock. Turns out that was incorrect and have been waiting with three shipping date updates since then (Feb 17th, late March, then April 1st). However, they have been very quick and polite in their replies to the two emails I sent requesting updates. Here's hoping it gets shipped within the next week as expected.

author: Trey
author_rank: Contributor
timestamp: March 26, 2015, 03:05:55 pm
content: While I can certainly sympathize with having to wait for the scope, my two experiences with Tequipment were great. I ordered my DS1054Z around 11:30am on Jan 27th (plenty showed in-stock) with standard/free shipping and it was on my doorstep the next afternoon. Of course it helps that I live in the Washington DC area and am quite close to New Jersey. Similarly, the signal generator I ordered from them recently arrived the next day (again, free shipping). YMMV. (Curiously, my Amazon Prime deliveries via UPS have a rather poor track record of arriving on time.)

author: Muxr
author_rank: Super Contributor
timestamp: March 27, 2015, 08:02:50 pm
content: I don't really have an issue with Tequipment. They handled my cancellation without issues. Although I do agree they should update the order page. I placed an order waited for a month until the first ship date they provided, when it didn't ship I cancelled the order. Time is money and I needed a scope for a project I am working on.I did as much as I could with my old CRO but I wanted to double check my design with a DSO. My CRO has some issues with single shot functionality which made testing certain things difficult.So I ordered a DS2072A instead. It arrived in 2 days. And now I am a happy camper. I don't have 4 channels but I have 2Gsa/s, and it unlocks to 300Mhz. It's twice the price but worth it for the specs. Kind of happy I went this route anyways. With the external trigger I can trigger my CRO with it if I need more channels.

author: retrojim
author_rank: Newbie
timestamp: March 27, 2015, 08:35:48 pm
content: Mine finally shipped from Allied and I'll have it Tuesday. TEquipment said "almost all" of the US shipments are going to them so I must be getting one of the few that didn't. My neighbor is our regional Allied rep and she let me use her employee discount so I got it much cheaper than the eevblog discount at TEquipment, or I would have ordered from them. She told me Allied had 100 on order in February when I ordered, which is the pool I got one allocated from.I'm glad these things are finally shaking loose. I can't complain about the wait, but the longshoremen slowdown sure screwed the west coast of the US. Here in Portland we even lost our biggest port employer (Hanjin) because of it.--Jim

author: electr_peter
author_rank: Unknown
timestamp: March 31, 2015, 11:23:11 am
content: For those who plan to buy DS1054Z (or any other scope) scope in Europe from Batronix - significant price increase is coming due to changes in USD/EUR exchange rate. DS1054Z will cost 339€ fromApril 15th(it costs 299€ till April 14th).Full price change list is here:http://www.batronix.com/pdf/Priceadjustment_Rigol.pdf

author: gmit77
author_rank: Regular Contributor
timestamp: March 31, 2015, 11:26:09 am
content: Quote from: electr_peter on March 31, 2015, 11:23:11 amyes confirmed, however we have a good amount of units purchased at the old price, we have to show the new price on the website, but still we can offer here a discount code.we have stock now.

author: erazmus
author_rank: Newbie
timestamp: March 31, 2015, 02:43:33 pm
content: March 31 was the latest shipping estimate on my TEquipment order, so I messaged the company this morning to see when I would get my tracking number. This is the canned response I got:QuoteLooks like I'm waiting another two weeks

author: skyjumper
author_rank: Regular Contributor
timestamp: March 31, 2015, 04:17:02 pm
content: Quote from: erazmus on March 31, 2015, 02:43:33 pmGood things come to those who wait! Look at the bright side, the low availability means everyone wants one, meaning its a great toy!

author: Adam5400
author_rank: Newbie
timestamp: March 31, 2015, 04:21:03 pm
content: If you absolutely cannot wait and are willing to give up the TEquipment discount, both Allied and Adafruit (lol) have the DS1054z in stock. Both end up being at least $30 more expensive (though potentially quite a bit more), but they do have them.

author: erazmus
author_rank: Newbie
timestamp: March 31, 2015, 04:40:48 pm
content: Quote from: Adam5400 on March 31, 2015, 04:21:03 pmI wish I'd have known Adafruit had them - I could have bought it with Bitcoin

author: tequipment
author_rank: Regular Contributor
timestamp: March 31, 2015, 05:19:28 pm
content: A shipment of DS1054Z's arrived on 3/31 and we have started to ship our back orders. ALL back orders will be shipped by 4/10 and we will have over 200 units in stock for future orders.I have 300 more due in 3 weeks as well with more right behind that shipment. These are all from orders last year.Best Regards,Evan CirelliVice PresdientTEquipment.NET

author: skyjumper
author_rank: Regular Contributor
timestamp: March 31, 2015, 08:11:35 pm
content: Quote from: Adam5400 on March 31, 2015, 04:21:03 pmAdafruit is actually $449.00 plus shipping. Maybe because of the limited stock, of maybe they are just more expensive across the board. Either way, not great.Even if another vendor had the same deal for immediate delivery, I would stick with TEquipment. They have offered us a discount, answer questions by phone and online chat, have good pricing even before the discount, been keeping us informed about their stock and they actually post here. They work hard to earn our business, so let's show them that good customers service pays off. For us, its worth building a decent relationship with a vendor.And really, does a few more days matter? How long do you plan to own this scope?

author: Adam5400
author_rank: Newbie
timestamp: March 31, 2015, 09:02:24 pm
content: Quote from: skyjumper on March 31, 2015, 08:11:35 pmDon't shoot the messenger. I definitely agree that TEquipment is the best choice, but there are also definitely reasons that someone may need a scope sooner. I don't think it's worth the extra money especially since there won't be much time difference, but some people might.

author: DanielS
author_rank: Frequent Contributor
timestamp: March 31, 2015, 10:01:00 pm
content: How are people's luck with the X1/X10 switch on Rigol's probes?Out of my eight probes, I think I only have one or two on which the X1 position works properly. The six others either look dodgy (the switch sometimes fails to short out the X10 attenuator, either on its own or with a light touch on the switch) and at least one of them looks like absolute garbage on the X1 position, as if it was connected to a random waveform generator.

author: miguelvp
author_rank: Super Contributor
timestamp: March 31, 2015, 10:42:10 pm
content: Not sure why they even bother offeing the x1/x10 switch, they should have done like on the DS2072A when they only offered x10 probes with no switch.I guess if you work at lower frequencies maybe its useful?

author: pickle9000
author_rank: Super Contributor
timestamp: March 31, 2015, 10:47:46 pm
content: Quote from: miguelvp on March 31, 2015, 10:42:10 pmYou can bet they shipped the cheapest.

author: DanielS
author_rank: Frequent Contributor
timestamp: March 31, 2015, 11:13:45 pm
content: Quote from: miguelvp on March 31, 2015, 10:42:10 pm1X is also useful when you want to probe mV-scale stuff like ripple on supply rails or voltage across a 0.1 ohm current-sensing resistor - that's what I use my scopes on most of the time.

author: tequipment
author_rank: Regular Contributor
timestamp: April 01, 2015, 02:38:10 pm
content: A small piece of the units that arrived 4/1.ThanksEvan CirelliTEquipment.NET

author: erazmus
author_rank: Newbie
timestamp: April 01, 2015, 02:43:03 pm
content: Quote from: tequipment on April 01, 2015, 02:38:10 pmI see mine! Bottom right. Looking forward to it.

author: ripnet
author_rank: Newbie
timestamp: April 01, 2015, 02:45:31 pm
content: Quote from: tequipment on April 01, 2015, 02:38:10 pmYay mine is in there also. Finally!!

author: tech5940
author_rank: Unknown
timestamp: April 01, 2015, 04:07:25 pm
content: Quote from: Adam5400 on March 31, 2015, 04:21:03 pmAdam5400, thanks for the heads up on Allied. I ended up ordering mine yesterday and received it this morning. For any Canadians out there shipping was painless with the UPS worldwide saver option , $19 next day delivery to my city with no extra charges at the door. They only had 12 in stock though when I placed my order so it might not last long.

author: DanielS
author_rank: Frequent Contributor
timestamp: April 01, 2015, 05:06:54 pm
content: Quote from: edavid on March 31, 2015, 10:45:03 pmI contacted Rigol yesterday, got a response early this morning asking me my address to ship replacements. That was surprisingly quick and painless assuming that is all there will be to it. There was no mention of having to ship the problematic probes back, so I'm guessing I will have 4-6 probes for sacrificial/parts use.If having Rigol ship replacements is this easy, I imagine replacements must be biting a fair chunk out of Rigol's margin on those low-end scopes. I cannot imagine this being more profitable than spending $0.10 more per probe on implementing a more reliable switch - at least not with the 75% defect rate I have seen with mine. It does not do their reputation any good either.

author: erazmus
author_rank: Newbie
timestamp: April 01, 2015, 08:51:44 pm
content: ... and I just received my TEquipment shipping confirmation.

author: skyjumper
author_rank: Regular Contributor
timestamp: April 01, 2015, 09:21:02 pm
content: Cool! So i was thinking about ordering a multi meter to be shipped along with my scope, I guess I had better decide quick!

author: ripnet
author_rank: Newbie
timestamp: April 01, 2015, 11:16:04 pm
content: Quote from: erazmus on April 01, 2015, 08:51:44 pmLucky. It's past 7PM EST, and I don't have mine yet.

author: erazmus
author_rank: Newbie
timestamp: April 01, 2015, 11:24:03 pm
content: Quote from: ripnet on April 01, 2015, 11:16:04 pmPerhaps check your order online. I saw a tracking number show up on the order this morning, but didn't receive the email until late this afternoon. But it's coming UPS ground to Canada, so I've probably got another week to wait.

author: Wmacky
author_rank: Regular Contributor
timestamp: April 02, 2015, 01:42:53 am
content: Quote from: tequipment on April 01, 2015, 02:38:10 pmAny prediction as to when these may become regularly in stock?

author: XFDDesign
author_rank: Frequent Contributor
timestamp: April 02, 2015, 01:51:35 am
content: Quote from: Wmacky on April 02, 2015, 01:42:53 amTheir website states normal orders will ship on the 8th or so.

author: ripnet
author_rank: Newbie
timestamp: April 03, 2015, 12:20:31 am
content: Quote from: erazmus on April 01, 2015, 11:24:03 pmNope still waiting. Looks like I won't have it by the weekend

author: Master.Satate
author_rank: Newbie
timestamp: April 04, 2015, 09:30:17 pm
content: Quote from: tequipment on April 01, 2015, 02:38:10 pmNice to see some places finally getting some stock. I was thinking of getting one awhile back but everyone was out of stock and Rigol was showing a lead time of a couple of months. Hopeful they can keep them in stock now.I'm so tempted to just go order one right now.

author: tequipment
author_rank: Regular Contributor
timestamp: April 08, 2015, 01:59:40 pm
content: http://www.tequipment.net/Rigol/DS1054Z/Digital-Oscilloscopes/Most of the back orders shipped last night. We just have a few more to ship today and then we have 240 in stock for immediate shipping!ThanksEvanTEquipment.NET

author: netdudeuk
author_rank: Frequent Contributor
timestamp: April 08, 2015, 07:24:43 pm
content: I notice that Rigol UK has them listed (but not yet in stock) at £262.80, which is about £30 less than I paid for mine last year. That's pretty good given the apparent high demand for them.

author: Wolf
author_rank: Newbie
timestamp: April 08, 2015, 10:12:31 pm
content: Quote from: tequipment on April 08, 2015, 01:59:40 pmSounds good, except that my order was showing a ship date of 4/1 and is now showing 4/8 and still hasn't moved it seems

author: lukaq
author_rank: Regular Contributor
timestamp: April 09, 2015, 03:37:32 am
content: Quote from: Wolf on April 08, 2015, 10:12:31 pmIt is because of $ to € or £ difference, that's why price in EU is going up with 14 of april, old orders will be at that 299€ price still.

author: Wolf
author_rank: Newbie
timestamp: April 10, 2015, 04:35:03 am
content: Quote from: Wolf on April 08, 2015, 10:12:31 pmWell, Turns out mine did ship, and was sitting outside in my driveway for 4hrs while I was posting that I didn't have a tracking number.I did get a shipping notice and tracking number 24 hrs after my post yesterday