Repair parts for Quick 861DW - Page 1
Forum section: electronics / repair

author: Scopetechniques
author_rank: Contributor
timestamp: September 02, 2018, 09:28:25 pm
content: The blower in my Quick 861DW just failed. I appears something in the blower failed and the impeller is rubbing against the cage.I've only used it twice and NOT very pleased with the quality so far.Does anyone know if repair parts can be ordered and where? That's one thing I like about Hakko, any spare part can be ordered.I assume this is the manufacturer:http://www.quick-global.com/2-hot-air-gun-4.htmlTheir website does list this:http://www.quick-global.com/2-lead-free-rework-2.htmlSo I have asked them for support on the blower.Thanks,Victor

author: amyk
author_rank: Super Contributor
timestamp: September 02, 2018, 09:58:18 pm
content: Post some pictures, parts for these are cheap and relatively generic. Or some two-part epoxy might be sufficient.

author: Scopetechniques
author_rank: Contributor
timestamp: September 02, 2018, 11:06:14 pm
content: I appreciate the reply, but epoxying or gluing a 6 month old unit that I paid almost USD$300 is an insult.You state the parts are generic, do you know of a source for this generic part?I just opened the very cheap (in my opinion) blower. It appears the clear plastic impeller is press fit on the metal motor shaft and the plastic has cracked allowing the impeller to rub on the housing.Epoxy can fix this, but the impeller would need to be balanced. I prefer to get a new impeller or blower if Quick has replacement parts like Hakko.--Victor

author: Rasz
author_rank: Super Contributor
timestamp: September 03, 2018, 12:57:36 am
content: Quote from: Scopetechniques on September 02, 2018, 09:28:25 pmGood news! if a drop of glue is too much you can just buy another brand new 861DW and still remain below the cost ofhot wheelsFR810on a serious note just wait for the reply from quick before complaining about only saving 3x by not buying hakko.

author: Scopetechniques
author_rank: Contributor
timestamp: September 03, 2018, 02:16:40 am
content: That's not the point. I believe most would agree that if you purchase a tool for USD$300 it should be ready to be used as needed.Instead of working on my task at hand, I had to spend time taking apart a tool to debug it and find broken parts that shouldn't happen in the first ten years of its life, much less 6 months.If it happened to me it's going to be happening to others.I'm not a Hakko fanboy, but I am a fanboy of quality equipment, unfortunately the Quick 861DW is not that.--Victor

author: amyk
author_rank: Super Contributor
timestamp: September 03, 2018, 04:48:55 am
content: Quote from: Scopetechniques on September 02, 2018, 11:06:14 pmSorry, but I think you paid a bit too much for the quality you show...

author: Scopetechniques
author_rank: Contributor
timestamp: September 03, 2018, 04:55:19 am
content: amyk, Are you saying this is possibly a fake Quick?That might explain the low quality.Never dawned on me that there would be fake Chinese products of Chinese products.Thanks,Victor

author: KaneTW
author_rank: Frequent Contributor
timestamp: September 03, 2018, 05:01:42 am
content: Fake Quicks are dime a dozen. A real Quick is surprisingly well made (see Dave's video)

author: Scopetechniques
author_rank: Contributor
timestamp: September 03, 2018, 05:06:54 am
content: So where can someone buy a real Quick 861DW in the US?I assume the ones Louis Rossmann sells are genuine?--Victor

author: Scopetechniques
author_rank: Contributor
timestamp: September 03, 2018, 05:21:19 am
content: Quote from: KaneTW on September 03, 2018, 05:01:42 amI just watched Dave's video. My unit is exactly the same as his. He's got the same cheap*ss blower that fell apart on mine.Mine has the Jamicon Caps and the red sealastic like his.Does someone have pictures of the internals of a "real" 861DW?If Dave's is genuine then mine is identical.THanks,Victor

author: Scopetechniques
author_rank: Contributor
timestamp: September 03, 2018, 03:31:06 pm
content: Quote from: amyk on September 03, 2018, 04:48:55 amAmyk, Can you please expound on your statement. You had me thinking my unit was not genuine, but after looking at Dave Jones "tear it apart" video, my unit is _exactly_ the same as his. Unless he started with a counterfeit unit also.Still waiting for Quick to reply to my request for replacement parts. The very brittle clear plastic impeller has three main cracks from the motor mounting hole. So that it no longer fits tightly on the motor shaft, so that on start up the impeller slips and can wander during operation and impact the blower housing.I will keep the group apprised of any response from Quick. From looking at the failure I don't believe this is an isolated incident and I think this will happen again to others.--Victor

author: amyk
author_rank: Super Contributor
timestamp: September 03, 2018, 05:33:37 pm
content: I meant you're not going to get much better quality these days even if you pay more.

author: Rasz
author_rank: Super Contributor
timestamp: September 03, 2018, 07:58:57 pm
content: Quote from: Scopetechniques on September 03, 2018, 03:31:06 pmsounds like standard fall damagebtw I know 8 year old quicks 861 (861DS) that still run just like new, only needed heater replacement.

author: Mr. Scram
author_rank: Super Contributor
timestamp: September 03, 2018, 08:24:47 pm
content: It sounds a lot like shipping damage. It may have cracked back then and when used now the damage started to show.

author: Scopetechniques
author_rank: Contributor
timestamp: September 03, 2018, 09:20:59 pm
content: Quote from: Rasz on September 03, 2018, 07:58:57 pmVery doubtful on the shipping damage. Firstly, the blower is mounted on rubber isolators. Secondly, the cracked impeller is very, very low mass.On a good note I have repaired the unit by using small pieces of heat shrink tubing to compress the cracked plastic.--Victor

author: Mr. Scram
author_rank: Super Contributor
timestamp: September 03, 2018, 09:34:07 pm
content: The rubber isolators may very well have allowed the movement required for the damage. The impeller being low mass may have caused something with more mass to cause the damage, like the impeller housing or something besides both.However, you seem content with the conclusion you've already drawn so there seems little use discussing it further.

author: ttelectronic
author_rank: Regular Contributor
timestamp: September 03, 2018, 09:44:08 pm
content: My recent experience with these clear plastics is that the material isverybrittle and cracks easily with little effort.

author: Mr. Scram
author_rank: Super Contributor
timestamp: September 03, 2018, 10:12:38 pm
content: Quote from: ttelectronic on September 03, 2018, 09:44:08 pmWhat plastics are those? Polystyrene, ABS, PET, polycarbonate or something else?

author: Scopetechniques
author_rank: Contributor
timestamp: September 03, 2018, 11:14:21 pm
content: I'm not an expert on plastics and the impeller has no markings. I would say polystyrene, but just a guess.One side and the blades are clear plastic. The blades are heat welded into a thin aluminum stiffener on the opposite side of where the motor is.I'm pretty sure it's not drop or shock damage. Any shock that can cause this much damage to a low mass, shock mounted assembly would have bent the mounting of the transformer to the thin sheet metal case.My theory is that it's an inherent flaw or assembly error; if the impeller were cocked while being pressed on it could cause cracks at the time of assembly.I'm just hoping Quick responds to my request for repair parts.--Victor

author: Samogon
author_rank: Frequent Contributor
timestamp: September 04, 2018, 12:07:13 am
content: Just unfortunate event happened despite many users report it as good unit for the price.I personally have Weller WHA900 and was complaining about its low thermal output. It was enough for most parts i used especially with different tips. But i failed to use it with small 48 BGA flash chips, it either blows it from PCB or does not bring enough power to properly set to float.So i got Quick 861DW and i like it better so far.

author: amyk
author_rank: Super Contributor
timestamp: September 04, 2018, 01:01:28 am
content: It looks like polystyrene to me.

author: ttelectronic
author_rank: Regular Contributor
timestamp: September 04, 2018, 01:33:32 am
content: Quote from: Mr. Scram on September 03, 2018, 10:12:38 pmMy guess would be the same as everyone else. It was only marked with a part number. It was a darn shame. It had absolutely no flex and cracked right away. Was hoover carpet cleaner attachment. They have an incredible amount of torque for an air powered brush and I was thinking what a wonderful piece of engineering it was let down by brittle clear plastic in bad places.

author: Scopetechniques
author_rank: Contributor
timestamp: September 25, 2018, 02:54:55 pm
content: Just a followup to this with a resolution. The ebay seller did ship me a new unit and I am firmly convinced this is a genuine Quick 861DW. Even though I had the unit for six months they provided a brand new one after sending the old one back.On the unfortunate side is that the factory/manufacturer provides no support for these.My questions directly to the manufacturer in China go unanswered.My request for repairs parts to the US authorized distributors resulted in a request for the picture of the broken part and that resulted in silence.So I would say these are good while they work. You better hope you never need any spare parts for repair.--Victor

author: rosak
author_rank: Contributor
timestamp: February 08, 2020, 10:45:52 am
content: The same thing has happened to me:

author: Scopetechniques
author_rank: Contributor
timestamp: February 08, 2020, 02:12:39 pm
content: Good to know. The Quick 861DW appears to work well when new.I know Louis Rossmann and Dave gave them a very good review, but Louis' and Dave's reviews are based on testing brand new units out of the box.My problem with this unit is the air impeller is very weak (IMO) and the polystyrene is overly stressed on the motor shaft causing it to crack.The other issue is the manufacturer in China ignores all parts requests. Authorized dealers in the US will not provide the impeller or even the blower.So we have two options:1. Jury-rig something - I.e. cobble some makeshift fix (something I don't like doing).2. Buy another because this manufacturers models are throw away items.--Victor

author: francis
author_rank: Newbie
timestamp: January 07, 2021, 09:31:52 pm
content: Just wanted to chime in on my experience with the station.The metal plate plastic riveted into the impeller fins started to come loose, but i didnt realize this and kept using the station even tho it sounded a bit odd, after a few days it got even worse and i noticed the airflow was decreased by a large amount so i decided to try to repair it, opened it up and discovered that the metal plate on the fan had come loose entirely and was now moving around freely inside the impeller casing.I then used some CA glue and epoxy to attach this metal plate back onto the fins using the rivets as a guide and so far it still works, 6 months after the repair.

author: Scopetechniques
author_rank: Contributor
timestamp: January 07, 2021, 09:52:50 pm
content: In my opinion and from what I have read here is that the 861DW is a throwaway item.Sadly the most important part of the unit is the cooling impeller that provides airflow not just to the work area but also keeps the heater from overheating is a very weakly designed impeller. Looks to me like a 10 cent (USD) part and the 861DW relies on such a weak part to continue to function.The caveat to Dave's and louis Rossmann's reviews is that they make a recommendation on a unit out of the box.There's a big difference on units that are one year old.--Victor

author: wraper
author_rank: Unknown
timestamp: January 07, 2021, 09:57:54 pm
content: Quote from: Scopetechniques on January 07, 2021, 09:52:50 pmBullshit. My 861 is about 9 yo and still works fine. There is overheat protection in the handle too. Also I don't understand why you did not get it simply replaced as any usual defective item.You make very far reaching conclusions based on sample of 1

author: Scopetechniques
author_rank: Contributor
timestamp: January 07, 2021, 10:06:45 pm
content: I did get it replaced if you read my other posts in this thread.What I'm afraid of is the cheap*ss impeller failing now that my replacement unit is out of warranty.This manufacturer provides no spare parts as I found out from both the US distributor and directly from the Chinese manufacturer.Since your is 9 yo, maybe they used a better impeller back then and then cheapened it, as many manufacturers do to increase profit.I know it has overheat protection, but if the impeller fails, the overheat protection will come on constantly, it's not much use then is it?This thread has several examples (with pictures) of the same crappy design failing - SO NOT A SAMPLE OF ONE.Well I can say the same about Dave's glowing review - sample of one.So it's not just me - I buy tools to work on projects not that become projects.--Victor

author: wraper
author_rank: Unknown
timestamp: January 07, 2021, 10:11:23 pm
content: IIRC motor spins up to 28k RPM or about. So even a tiny flaw can cause cracks.

author: wraper
author_rank: Unknown
timestamp: January 07, 2021, 10:27:36 pm
content: Quote from: Scopetechniques on January 07, 2021, 10:06:45 pmAs I understand you bought it from Chinese seller instead of acquiring in US for about the same price. Then wondered why you did not receive support from manufacturer. Also good luck with buying internal parts from any manufacturer BTW. If you get any, it's a very rare exception rather than norm. As of buying parts, fan can be acquired on aliexpress.

author: Scopetechniques
author_rank: Contributor
timestamp: January 07, 2021, 10:34:03 pm
content: No, I bought it from an authorized US dealer.The US dealer has no spare parts.SO I contacted the Chinese mfg and they ghosted me - that tells me they have no mechanism for providing spare parts like Hakko does.

author: wraper
author_rank: Unknown
timestamp: January 07, 2021, 10:40:22 pm
content: Quote from: Scopetechniques on January 07, 2021, 10:34:03 pmYou can buy FR810 which costs 3 times more but has worse performance and is much noisier. Also AFAIK spare parts they provide are very limited. EDIT: and spare fan costs more than half of 861DW total cost.QuoteDealers these days generally don't do any repairs and don't sell internal parts.

author: nidlaX
author_rank: Frequent Contributor
timestamp: January 07, 2021, 11:25:52 pm
content: FWIW, I had an issue with a (cheaper) Quick hot air I purchased from MCM in the US, and I called up Quick USA's CA office directly.http://www.quick-usa.com/index.phpHad a responsive conversation over email with Bill and ended up getting my analog unit replaced with an upgraded digital version. Needless to say, an excellent experience with their CS.That was then. Not sure how they're working with customers now, but I think they'll take these issues with the blower seriously if you let them know.

author: Gyzmo1012
author_rank: Newbie
timestamp: January 11, 2021, 12:08:07 pm
content: Tried your link which is in Chinese. Appears to be a shopping Mall?

author: smile
author_rank: Regular Contributor
timestamp: April 21, 2021, 12:40:20 pm
content: QUICK 861DE-ESD QUICK has same cheap impeller? Or perhaps better one?