[SOLVED] Rigol MSO2302A: Broken images in help system - Page 1
Forum section: electronics / testgear

author: mjk64
author_rank: Newbie
timestamp: December 12, 2023, 03:04:41 pm
content: Hi everyone!I was playing around with the "Nth Edge" trigger type on my Rigol MSO2302Aand was not sure about the parameter "Idle Time", even after reading the manual.So I googled for this parameter and came by aweb pagethat claims:QuoteUnfortunately, when I press the  button and then  (with the triggermenu open), I get a help page with a broken image:In fact, all images in the help system seem to be broken.Can anyone reproduce this on their Rigol DS2000(A) or MSO2000(A) scopes?Or even better, does anyone know a fix for it? :-)My system information:Code:Manufacturer: RIGOL TECHNOLOGIESModel: MSO2302ASerial: DS2G07Software version: 00.03.05.04.00Hardware version: 1.3.2.2.0Date time: Mar 7 2018 14:11:10FPGA version:SPU: 04.01.04WPU: 01.01.03CCU: 12.29.00MCU: 02.15LAU: 01.01.04

author: JDubU
author_rank: Frequent Contributor
timestamp: December 12, 2023, 04:34:49 pm
content: I have a DS2000 with hardware version 2 and firmware 00.03.06.00.00.All help pages work correctly including the one shown in your post.Have you tried updating to the latest firmware: (https://www.rigolna.com/firmware/)?Be sure to follow these instructions when doing firmware updates;https://www.eevblog.com/forum/testgear/first-impressions-and-review-of-the-rigol-ds2072-ds2000-series-dso/msg158684/#msg158684

author: mjk64
author_rank: Newbie
timestamp: December 12, 2023, 06:17:23 pm
content: Thank you for your response and the two very helpful links!I hesitated upgrading the firmware before having a positivefeedback with a specific firmware version.Just for a bit of redundancy, I'll list the update procedure (from00.03.05.04.00to00.03.06.00.00) I performed, from above links:Pressed power buttonAs soon as all LED were lit, pressed AND let go of thebutton within 1 second.button was now lit, nothing else.Inserted USB stick (no partition, FAT32,DS2000Update.GELin root)button flashed during updateWhen update was done, a bunch of LEDs lit up, but noLEDs were flashingRemoved USB stickPower cycledMy MSO2302A didn't like my 1 GB Kingston USB stick with1 FAT32 partition, but gladly accepted my 2 GB BASF USBstick without any partitions, just freshly FAT32 formatted(mkfs.vfat -F32 /dev/...), with the file "DS2000Update.GEL"copied to its root folder.And after the power cycle, the help images were repaired!Thank youverymuch for your help! 🥰️

author: armandine2
author_rank: Frequent Contributor
timestamp: December 12, 2023, 07:09:02 pm
content: ...you haven't got a delayed trigger bug then?https://www.eevblog.com/forum/testgear/gw-instek-mdo-2302a-delayed-trigger-bug/

author: TurboTom
author_rank: Super Contributor
timestamp: December 12, 2023, 07:27:08 pm
content: Quote from: armandine2 on December 12, 2023, 07:09:02 pmThere seems to be a common belief that Rigol scopes are buggy, but the mentioned Nth edge trigger bug supposedly was found on a GwInstek...Btw, I consider the DS2000A still a very useful instrument, even though meanwhile its "maturity" shines through a bit. Yet, I won't sell mine but rather keep it at our "mechanical" production site so I've always got a decent, reliable scope available there, in case I need it.