Rigol Australia pricing - Page 1
Forum section: electronics / general

author: Harvs
author_rank: Super Contributor
timestamp: November 02, 2012, 04:01:31 am
content: I've recently been looking at prices around the place for a DG4062, and was fairly stuned to see Emona Instruments (the oz authorised Rigol distributer) had a price as cheap as any on-line seller. And more to the point, as cheap as any other country as well! If my memory is correct, three or four years ago when I got my Rigol scope, Emona was about %50 more than I could buy it out of china on ebay. Now they're cheaper!Sure I've got to give the gov $80 in GST, but even so, it's made up for by not having to pay postage. They just order whatever you need into the local office at no charge if you pick it up.I don't know what's happened to the market in the last couple of years, but in this case it's awesome...

author: johnboxall
author_rank: Unknown
timestamp: November 02, 2012, 04:44:50 am
content: +1 Emona. Three year warranty and local repairs. Nice people as well. Why anyone uses eBay or direct imports is beyond me.

author: RCMR
author_rank: Frequent Contributor
timestamp: November 02, 2012, 05:10:01 am
content: Must check and see if they export to NZ. I did see that eYou sells Rigol gear to NZ and have an NZ site for that purpose but since they ship from Aus and have no NZ presence, the importer is still left handling the issue of NZ Customs and support is a "return to Oz" operation.

author: EEVblog
author_rank: Unknown
timestamp: November 02, 2012, 05:20:13 am
content: John South at Emona has worked very hard over many years to get the local pricing down to match the US market.I am lead to believe it was not an easy fight!Thumbs up to John!Dave.

author: chickenHeadKnob
author_rank: Super Contributor
timestamp: November 02, 2012, 07:34:18 am
content: Bricks and mortar retailers are seeing the same customer behaviour everywhere:1. customer researches product on-line.2. customer goes into local shop, makes a beeline for the display model of the product of interest, plays with it.3. customer leaves store empty handed to purchase online, sometimes not even waiting to leave the store and doing the dealright there with their smart phone.Even the most clueless retailers are figuring out this could be the end of their business.

author: AndyC_772
author_rank: Super Contributor
timestamp: November 02, 2012, 07:47:20 am
content: One or two retailers have worked out a way to benefit, though. They sell off-the-shelf at their usual retail price, but customers can also order off their web site at a much more competitive price and collect from the store. That way they still make sales to those customers who would have bought on-line, and have the competitive advantage that the customer can pick up items from a local store straight away without having to wait and pay for delivery.Not sure that's relevant for scopes, though. I was pleasantly surprised to find that not only would my local UK reseller (Telonic) bring some demo equipment over to my office to try out, but that they were also price competitive with anywhere else I might have wanted to buy from - China included. There's simply no reason for me to buy elsewhere.

author: David_AVD
author_rank: Super Contributor
timestamp: November 02, 2012, 08:37:01 am
content: I buy items from bricks and mortar stores as well as online stores, both here in Australia and overseas.You need to weigh up support and warranty versus price. Sometimes the item is just not available over here, or several times the price.Support and warranty are usually easier to organise if you buy locally, either in person or online. Never assume warranties are valid internationally.

author: EEVblog
author_rank: Unknown
timestamp: November 02, 2012, 09:44:02 am
content: Businesses very rarely buy online, or from overseas, ebay etc And the majority of test equipment sales would be to the traditional business and education markets etc. Yes, they are losing some business from the individual willing to buy online from anywhere with dubious warranty etc, but not enough to put them out of business.Dave.

author: Wytnucls
author_rank: Super Contributor
timestamp: November 02, 2012, 10:10:54 am
content: I also bought my Rigol DS1052E from Emona (Perth). Good service with a smile and bulletproof 3 year warranty, not to mention the decent price and VAT refund.Highly recommended.

author: David_AVD
author_rank: Super Contributor
timestamp: November 02, 2012, 12:18:15 pm
content: Quote from: EEVblog on November 02, 2012, 09:44:02 amSME's are buying an increasing amount of stuff online, including overseas stores. It will vary depending on the business type of course.Electronic components and circuit boards are just two examples of items that people in our industry buy direct from overseas all the time.Sometimes it's price based, but often it's simply because the local agents / distributors offer such poor service.

author: Hypernova
author_rank: Unknown
timestamp: November 02, 2012, 01:40:35 pm
content: One reason business mostly buy through normal channels is accounting, for example in Taiwan expenditures on test instruments and research related investments etc. are tax deductible but proper receipts and invoices are necessary.