Amazon.con is NOT a Fluke authorized reseller? - Page 1
Forum section: electronics / testgear

author: smoothtalker
author_rank: Regular Contributor
timestamp: October 26, 2013, 06:19:42 pm
content: Does anyone know if Amazon.com is a Fluke authorized reseller? I'm worried of the warranty issue.Amazon.com seems to be the legit for everything. but i don't see them being listed on Fluke website.

author: olsenn
author_rank: Frequent Contributor
timestamp: October 26, 2013, 06:25:23 pm
content: I don't know the answer to your question; however, if I were you, I wouldn't sweat buying a Fluke from Amazon (I bought my Fluke 87-V there). Flukes are known to be very reliable (little chance you'll need to take it back) and they're testing in-house prior to being sold. Also, Amazon itself has a very relaxed return policy.

author: grenert
author_rank: Frequent Contributor
timestamp: October 26, 2013, 06:49:48 pm
content: I think the key would be to make sure you're actually buying from Amazon.com proper, and not some other seller that uses Amazon.com to sell.I notice that the price from Amazon.com is $366. Transcat has it for $301 (web special if you register an account with them to see the special price):http://www.transcat.com/catalog/productdetail.aspx?itemnum=FLUKE-87-5

author: smoothtalker
author_rank: Regular Contributor
timestamp: October 26, 2013, 07:31:25 pm
content: I understand Fluke products are really reliable. but their limited lifetime warranty to me is the biggest attraction.anyway i did a quick google and found this. I guess i'll email Fluke directly.http://www.amazon.com/review/R2V3AYZRZBHRVA/ref=cm_cr_dp_cmt?ie=UTF8&ASIN=B005T5G38E&channel=detail-glance&nodeID=16310091&store=industrial#wasThisHelpful

author: retiredcaps
author_rank: Super Contributor
timestamp: October 26, 2013, 09:51:17 pm
content: Related thread ...https://www.eevblog.com/forum/chat/fluke's-warranty-policy-(rant!)/

author: zapta
author_rank: Super Contributor
timestamp: October 26, 2013, 11:19:30 pm
content: Quote from: smoothtalker on October 26, 2013, 07:31:25 pm'Life time' can mean many things, for example, the designed life time of the product, not necessarily your life time.

author: PedroDaGr8
author_rank: Super Contributor
timestamp: October 26, 2013, 11:33:39 pm
content: Also, companies official policy and actual policy can sometimes drastically differ for a variety of reasons. Sometimes to assuage a seller, sometimes to please buyers, etc.For example, I have a Pioneer Premier DEH-P98BT head unit in my car. It was a graduation gift from my parents (plus it was one of if not the first aftermarket head unit to have integrated BT functionality for making calls and playing music). Anyways, after a year or two the faceplate stopped moving, now I have no clue if my parents purchased it from an authorized retailer, ebay or what (mind you this is almost 5-10 years ago). So I email and asked what their policy was. Received the usual, if your device was not purchased from an authorized retailer the warranty is null and void. I then explained it was broken and was purchased as a gift so its provenance was unknown to me. I said that even if it was purchased at an authorized retailer that I would have no way of proving it as the receipt is likely long gone. They responded back that would authorize a warranty exception for my device and that all I had to do was drop it off at a specific warranty service provider near me.

author: kg4arn
author_rank: Unknown
timestamp: October 27, 2013, 12:10:15 am
content: Bought 3 FLUKEs on Amazon. No problems registering on mfg websiteAnd FLUKE honored the receipt for a rebate.