rigol scope issues - Page 1
Forum section: electronics / testgear

author: p.larner
author_rank: Frequent Contributor
timestamp: September 26, 2023, 08:20:21 pm
content: I am trying to use my rigol scope using ultrascope,it says runtime error 48 and VISA33.Dll missing,how do i fix it?,its a win10 64 bit pc and i am using the native serial port at 9600 baud.

author: Martin72
author_rank: Super Contributor
timestamp: September 26, 2023, 09:10:54 pm
content: Eeehh...And WHICH rigol scope do you have ?

author: p.larner
author_rank: Frequent Contributor
timestamp: September 26, 2023, 09:54:40 pm
content: its a DS1052D

author: Fungus
author_rank: Super Contributor
timestamp: September 26, 2023, 10:04:11 pm
content: What are you trying to achieve?VISA/ultrascope is the worst possible way to do anything. Any sort of scripting or programming can be done much better usinng SCPI.Programming manual here:https://www.batronix.com/pdf/Rigol/ProgrammingGuide/DS1000DE_ProgrammingGuide_EN.pdf

author: p.larner
author_rank: Frequent Contributor
timestamp: September 26, 2023, 10:25:29 pm
content: i am trying to make it display its screen on my pc,it was ok in win7 but wont work in win 10,is there a better program,did rigol make a version of ultrascope for win 10 64 bit?.

author: p.larner
author_rank: Frequent Contributor
timestamp: September 27, 2023, 12:24:30 pm
content: well my new adaptor usb to rs232 came not on starting ultrascope i get the message : runtime error 48 file not found visa 32.dll,ive downeloaded the dll and put it in the ultrascope directory also win 10 system,now what?

author: PlainName
author_rank: Super Contributor
timestamp: September 27, 2023, 02:07:03 pm
content: I think the thread title is misleading. You have a Windows problem, not specifically a rigol scope problem. When I popped into this thread I thought "That scope is trashed if it's showing a runtime error", but of course it isn't.So... perhaps better asked in the OS thread since it's a Windows app?

author: coromonadalix
author_rank: Super Contributor
timestamp: September 27, 2023, 07:53:55 pm
content: same toughts here about the thread titlePLS @OP do some correctionsAnd win10 with compatibility modes can run your software ... unless there is drivers problems etc ... there is no reason it would not worki do occasionally use ultrascope, no bugs so far ... but seems sluggish in the designmy 2 cents

author: p.larner
author_rank: Frequent Contributor
timestamp: September 27, 2023, 09:13:59 pm
content: so where should i post this then,i see no suitable section.

author: thm_w
author_rank: Super Contributor
timestamp: September 27, 2023, 09:58:36 pm
content: The solution is here:https://assets.tequipment.net/assets/3/7/VISA_Solution.pdfhttps://www.batronix.com/files/Rigol/Application-Notes/VISA_TMC_Driver_information.pdfSometimes just copying the dll won't work and you need to register it. But its easier to just use the correct installer to ensure everything is intalled.

author: p.larner
author_rank: Frequent Contributor
timestamp: September 27, 2023, 10:44:43 pm
content: the first link pdf leads to a deleted web article and the second link links to the sw at a cost of 172 pounds,no thanks!.

author: Njk
author_rank: Frequent Contributor
timestamp: September 27, 2023, 11:42:40 pm
content: I can confirm the current Rigol ultra stuff works fine on a PC under current Win 10 64 bit OS. Over Ethernet and USB anyway.Uninstall everything related and install latest UltraSigma. It seems it's a base suite that provides all the components which are necessary for other rigol apps. Then install ultrascope. It's not ideal but I did not notice any problem with installation.

author: thm_w
author_rank: Super Contributor
timestamp: September 28, 2023, 12:04:14 am
content: Quote from: p.larner on September 27, 2023, 10:44:43 pmAre you being deliberately difficult? Next time post in the Beginners section please.From the second link: "Obtain NI-VISA™: NI-VISA™ runtime can be obtained from the download section athttp://www.ni.com/visa/."

author: p.larner
author_rank: Frequent Contributor
timestamp: September 28, 2023, 03:24:22 am
content: https://www.ni.com/en/support/downloads/drivers/download.ni-visa.html#will this work?

author: coromonadalix
author_rank: Super Contributor
timestamp: September 28, 2023, 04:14:15 pm
content: Rigol, install ultra sigma and after ultra scope .... should work, using it right now ?

author: p.larner
author_rank: Frequent Contributor
timestamp: September 29, 2023, 02:33:53 am
content: done that but still trowing the error up,also does the same in win7 compatibility mode.