TV Model KD65X8007H REMOTE CONTROL NOT WORKING AFTER FACTORY RESET - Page 1
Forum section: electronics / repair

author: DW0W
author_rank: Newbie
timestamp: March 24, 2025, 08:11:51 am
content: HI Everyone,Does anyone know what to do with my 65" SONY TV after my technician reset the TV set in factory setting my remote control won't/will not function anymore leaving my TV set in the INITIAL SETTING MODE.... EXAMPLE, I need to set the language, country of operations etc... He said I need to have a SERVICE REMORE CONTROL to set up all the parameters of the tv...

author: darkspr1te
author_rank: Frequent Contributor
timestamp: March 24, 2025, 08:42:57 am
content: I would first test your remote to be sure, usually i just point it at my cell phone camera and press buttons.Have you tried re-entering service mode ? i also noticed there is a apk floating about you can side load to access service functions.darkspr1te

author: DW0W
author_rank: Newbie
timestamp: March 24, 2025, 01:49:22 pm
content: Thank you for our reply.I've already check the remote just like you said. it's working 100% in my other TV set but if used for my other unit, it won't work no matter how I tried.... all techs said that what I needed was the SERVICE REMOTE CONTROLL UNIT to have it set up and running... the reason why I am looking for the SERVICE REMORE CONTROLL UNIT.. COULD ANYONE PLEASE POINT ME TO A TECHNICIAN WITH SUCH A REMOTE CONTROL UNIT? THANKS IN ADVANCE FOR YOUR HELP GUYS...

author: darkspr1te
author_rank: Frequent Contributor
timestamp: March 24, 2025, 02:11:27 pm
content: The service manuals do not seem to mention a service remote in any documents i have found relating to this series of TVs. it does how ever mention two versioons of remotes for this series, name RMF-TX810U / RMT-TX450E with the 450 model having a 0-9 keypad. This mean between the two remotes the "enter service menu" key combo is different.these are just some of the combo's i've foundCode:from standbyHome - Dpad centre - volume up - power onwith screen off press display, 5, volume up, then powerHardReset.info: i+, 5, Volume -, and then POWER.one question, does the tv have on tv controls at all ?like at the back or bottomdarkspr1te

author: DW0W
author_rank: Newbie
timestamp: March 25, 2025, 12:30:04 am
content: hi hi,yes the TV has a sole power button at the middle/ center under lower portion. but when used, it only controls the INPUTS, like, HDMI,TV CHANNELS,etc.... the last choice on it was RESET BUTTONS . that is where the technician have it reset to factory setting mode... but after doing that, it was all reset to factory setting mode showing the initial setting for the first time activation of the TV coming from the dealership.. it shows choices if LAGUAGE initial setting but we can not use the remote control/ not functioning to set the parameters of the TV...

author: DW0W
author_rank: Newbie
timestamp: March 25, 2025, 12:34:31 am
content: HI HI,YES, you are right, there were no mention of a SERVICE REMOTE CONTROLL UNIT on the tv USER MANUAL.... it was used by the dealership staff upon pre-programming the TV set before delivery to your home. it's kind like a universal remote used by the sales staff when showing the buyer how to set up the TV set while still in the dealership....

author: darkspr1te
author_rank: Frequent Contributor
timestamp: March 25, 2025, 06:41:08 am
content: The Manuals i was reading where service and repair manuals for brava 35/65+ tv's as well as a dealer install guide which showed the smaller remote mentioned (without keypad)Is the current remote doing anything (you mentioned buttons worked but function wrong, was that before after reset ?)A possible idea is building a universal remote with a arduino style MCU , there are*I found a technician manual *as i was writing/researching this i found your device,Sony SFRTV5can be used on flipper zero type device herehttps://github.com/Sigbeqboibe/SFRTV5arduino herehttps://gist.github.com/partlyhuman/73faa59bb15e7126447684b5c88e4d7aebay listing here for originalhttps://www.ebay.com/itm/165741880240