Nook Simpletouch Glowlight Charger - Shocked, literally.  - Page 1
Forum section: electronics / general

author: TheBay
author_rank: Unknown
timestamp: December 27, 2013, 12:31:10 am
content: Noticed my Nook glowlight has a couple of defects on the screen (When LED lighting on, common issue) so went to pack it up to return to the store tomorrow, pulled the charger out of the wall and look what happened!!!!!

author: mikeselectricstuff
author_rank: Super Contributor
timestamp: December 27, 2013, 12:35:36 am
content: Recall time.....

author: TheBay
author_rank: Unknown
timestamp: December 27, 2013, 12:38:40 am
content: It's a bad design, when bought in the UK it's an american plug with a slide on adapter.It seems the end cap is superglued or sonic welded, it did not take much force at all for that to come out like that, who should I raise this issue with?Also from what I can see the soldering on the hot wire is shocking and is half melted, the components don't look to clever either.I wouldn't want this to happen to any one else. I will see if it's a "Common" issue.Quote from: mikeselectricstuff on December 27, 2013, 12:35:36 am

author: Co6aka
author_rank: Unknown
timestamp: December 27, 2013, 04:13:55 am
content: Well, I smell magic smoke, AND a lawsuit.(You ARE traumatized, RIGHT?)

author: Bored@Work
author_rank: Super Contributor
timestamp: December 27, 2013, 06:06:34 am
content: First, what not to do. Do not give the "evidence" to the manufacturer. It could happen that the item "unfortunately" gets lost. Should the manufacturer (or B&N) ask for the evidence politely decline and tell them that you'd rather prefer the issue is handled properly via the authorities, and they can contact them.Which authorities? Check who is responsible for enforcing trading standards in your area. Check if they show any interest in dealing with such an issue. Dealing will likely only mean that they enter the case into some database. And only if multiple cases accumulate in the database they might really act.These days it is also unfortunately the case that one has to make some noise in public, i.e. public complains on twitter and facebook. And if you know someone from the local newspaper who desperately needs a story, then well ...When you write your complains only state what you really know. So not "all those plugs are unsafe and break", but "my plug is unsafe and broke". Not "the soldering on these plugs is horrible", but "the soldering on my plug looks horrible".

author: amyk
author_rank: Super Contributor
timestamp: December 27, 2013, 08:22:27 am
content: ...and make sure the manual has no warnings along the lines of "do not grasp or apply force to the lower portion of the charger".Although personally, I'd just fix it with a soldering iron and some cyanoacrylate...

author: TheBay
author_rank: Unknown
timestamp: December 27, 2013, 11:41:10 am
content: Yeah, but sods law is the NOOK is faulty tooQuote from: amyk on December 27, 2013, 08:22:27 am

author: Stonent
author_rank: Super Contributor
timestamp: December 28, 2013, 08:36:34 pm
content: I think they should have molded in a grip point so that you hand would want to comfortably go around the base by default.But the UK has such massive plugs, I guess they just make plugs for North American and Japan, and the rest is an afterthought.

author: Stonent
author_rank: Super Contributor
timestamp: January 03, 2014, 02:30:02 am
content: I picked up a Nook HD (7") a few days ago and noticed the power supply makes an annoying high pitched noise when under load (charging the Nook) I think I can also hear CPU interrupts every so often in the noise when the screen is off.