Help contacting a Chinese manufacturer? - Page 1
Forum section: electronics / general

author: Northy
author_rank: Regular Contributor
timestamp: January 21, 2021, 11:04:33 am
content: Is there anyone who could help me contact this company please?http://china-kn.com/message.htmlAll there is is a web form. I've tried guessing what to put in the boxes but I've failed.An email address would be perfect.Many thanks,G

author: daqq
author_rank: Super Contributor
timestamp: January 21, 2021, 11:45:24 am
content: On the right side of the webpage there seems to be a contact system, probably some kind of chat? Try investigating that.

author: Northy
author_rank: Regular Contributor
timestamp: January 21, 2021, 12:00:48 pm
content: That doesn't seem to work either for me.G

author: Northy
author_rank: Regular Contributor
timestamp: January 22, 2021, 01:18:57 pm
content: Quote from: blueskull on January 21, 2021, 12:48:13 pmThat's great, thank you!G

author: Northy
author_rank: Regular Contributor
timestamp: January 22, 2021, 02:50:00 pm
content: OK thanks

author: S. Petrukhin
author_rank: Super Contributor
timestamp: January 22, 2021, 11:30:25 pm
content: Quote from: daqq on January 21, 2021, 11:45:24 amThis is some kind of Chinese QQ chat, similar to ICQ, if I'm not mistaken.

author: S. Petrukhin
author_rank: Super Contributor
timestamp: January 23, 2021, 02:44:29 am
content: Quote from: blueskull on January 23, 2021, 02:32:42 amIt's a good thing the Chinese guys didn't make a captcha out of hieroglyphs.

author: S. Petrukhin
author_rank: Super Contributor
timestamp: January 23, 2021, 03:06:28 am
content: Quote from: blueskull on January 23, 2021, 02:56:24 amBut the Chinese language is very complex, the culture is diverse - will the Chinese themselves understand everything in common Chinese? After all, you have many dialects.

author: Northy
author_rank: Regular Contributor
timestamp: January 26, 2021, 09:46:54 am
content: Thank you all, after battling with the form for a while I think I have managed to send them a message!G

author: Northy
author_rank: Regular Contributor
timestamp: February 01, 2021, 08:54:09 pm
content: I've had no reply though

author: S. Petrukhin
author_rank: Super Contributor
timestamp: February 01, 2021, 10:08:45 pm
content: Quote from: Northy on February 01, 2021, 08:54:09 pmI have an opinion that the сhinese tend not to answer. Ancient big culture implies an understanding of signs: if they do not respond, then they do not want.But perseverance in their culture commands respect. Try ones more.I may be wrong, but I had to repeat the question 2-3 times to get an answer.Try to find this manufacturer on LCSC.Well, we have a Chinese guy here who won't refuse to help.

author: Northy
author_rank: Regular Contributor
timestamp: February 09, 2021, 09:23:47 am
content: I'm not making much progress with this. Here's what's happened:I was looking for the manufacturer of the following part numbers:WJ2EDGRC-5.08-XXP-1YY- 11WJ2EDGK-5.08-XXP-1YY-00AWJ15EDGRC-3.5-XXP-1YY-00AWJ15EDGK-3.5-XXP-1YY-OOAI need to know if they have safety approval data for them.I found the first two available to buy at LCSC:https://lcsc.com/product-detail/2EDG-Connectors_Made-in-China-WJ2EDGRC-5-08-3P_C8377.htmlhttps://lcsc.com/product-detail/Pluggable-System-Terminal-Block_Ningbo-Kangnex-Elec-WJ2EDGK-5-08-3P_C71371.htmlThis suggested that the manufacturer was:Ningbo Kangnex ElecThis is the manufacturer that I have been trying to contact, but they don't reply.I also found the exact same part numbers listed by this manufacturer:http://www.china-wj.com/En/index.htmlThis manufacturer has responded to my emails, have supplied safety documentation, but I have to purchase direct from them, and they want $65 to ship samples.All I'm trying to do is:Work out who the manufacturer is.Get some safety documentation.Find a place to purchase them from easily.G

author: S. Petrukhin
author_rank: Super Contributor
timestamp: February 09, 2021, 09:31:02 am
content: Quote from: Northy on February 09, 2021, 09:23:47 amIf you need European certificates, I think Wurth Electric of Phoenix Contact will be more convenient.

author: VK3DRB
author_rank: Super Contributor
timestamp: February 12, 2021, 10:24:40 am
content: Manufacturers who fail to respond are simply not worth dealing with. Companies with crappy datasheets should be avoided. They wonder why customers keep having to ask them questions. They are too thick to realise their datasheets of websites are the cause of so much frustration. Few of them even come near the quality of Analog Devices (Linear Technology) and Texas Instruments. If I had a favourite company for electronic components, their documentation and good pricing and availability, it is Texas Instruments hands down.I recently read the datasheet for a high power laser I am involved with. It it looked like it was written by a high school student. Certainly not written by any experienced engineer.