Elecrow: big thumbs up for client service - Page 1
Forum section: electronics / general

author: poorchava
author_rank: Super Contributor
timestamp: April 19, 2013, 11:09:36 am
content: So far I have been using mostly iTead for low qty pcb orders. Recently I decided to give Elecrow a try because of (don't laugh at me) free coloured soldermask.And I have to tell you that I'm positively shocked.They have responded to my technical question pretty quickly, with very good english.I have placed the order somewhere around 1-2 AM CET and when I woke up at around 7.30 AM I already got a message that my order was checked and posted to the factory.And the best part, today (which is in fact 5.5 days since I have placed the order) I hace received a mail with a photo (!) of my pcbs neatly vacuum packed in bubble wrap and lying on the invoice with order detailshttps://docs.google.com/file/d/0Bxj5SPaz-DE3UDJQY0RDS1ZwTUE/edit?usp=sharinghttps://docs.google.com/file/d/0Bxj5SPaz-DE3X1lHcHI4SnFMWFk/edit?usp=sharingNever saw low-cost pcb providers do that. Good practice!

author: janekm
author_rank: Unknown
timestamp: April 19, 2013, 11:31:46 am
content: Maybe it's just a fluke of the lighting, but the surface treatment looks like ENIG rather than HASL... In which case you got a double-bargain!It's not so strange though that they would have dealt with your order during the night (CET) since that's regular working hours in China

author: Jon Chandler
author_rank: Frequent Contributor
timestamp: April 19, 2013, 11:46:44 am
content: Quote from: poorchava on April 19, 2013, 11:09:36 amI recently tried Elecrow a try for the exact same reason, so you're not aloneGoing against common advice, I had a board done with black soldermask. It's pretty sharp but I think I'm partial to green. The board was well made and of good quality.I was notified my board was "shipped" on 1 April, but a Hong Kong post tracking number wasn't provided until 6 April. I received the board on 12 April.

author: poorchava
author_rank: Super Contributor
timestamp: April 19, 2013, 11:48:16 am
content: I also have an impression that it looks like ENIG. I won't complain if that's the case. I will let you know when pcb's arrive.QuoteMy point was that it usually takes 2-3 days for iTead guys to do the same.

author: jridley
author_rank: Newbie
timestamp: April 24, 2014, 02:28:11 am
content: Thanks for this thread. I am trying Elecrow for the first time. I hope it works out well - the order came in $150 less than PCBCart for 200 copies of my two boards. I'm doing this for charity (a "how to solder" room at a convention) so I appreciate saving the $$ out of my pocket.

author: Jon Chandler
author_rank: Frequent Contributor
timestamp: April 24, 2014, 03:48:28 am
content: I've had about 6 runs of boards made by Elecrow now; the last order included 5 different boards. Excellent results and fast shipping via DHL. For a large order, DHL doesn't cost that much more.I think I had this order within two weeks of the date I ordered.

author: senso
author_rank: Frequent Contributor
timestamp: April 25, 2014, 01:16:55 am
content: Another neat thing, they try to hide their production tracking numbers under big IC packages, very nice of them to do that.I have already made 6 or 7 different boards with them.

author: PlainName
author_rank: Super Contributor
timestamp: April 26, 2014, 07:56:36 pm
content: QuoteIs that a good idea? I always try to avoid silkscreen under SMD chips on the grounds that the ink adds thickness that might lift the chip off the pads.Er... and I think I am missing something about these production numbers - what's the big objection to them?

author: zapta
author_rank: Super Contributor
timestamp: April 26, 2014, 08:36:49 pm
content: OP, you can leave a review herehttp://pcbshopper.com/elecrow-reviews/Looking at their PCB services and prices they look very goodhttp://www.elecrow.com/services-c-73/I will give it a try, will be nice to have a non purple PCB for a change ;-)

author: jrsikken
author_rank: Newbie
timestamp: December 30, 2014, 05:29:21 pm
content: I had recently 2 boards assembled at Elecrow. 0.2mm pads 0.4mm pich and some 0201 components. Communication, turn around time and quality was good. I can recommend Elecrow for assembly!

author: iampoor
author_rank: Frequent Contributor
timestamp: January 14, 2015, 06:47:05 pm
content: Quote from: jrsikken on December 30, 2014, 05:29:21 pmCould you share some pics? Im very interested in using them for assembly

author: wraper
author_rank: Unknown
timestamp: January 14, 2015, 07:13:28 pm
content: Quote from: dunkemhigh on April 26, 2014, 07:56:36 pmThere is order(s) of magnitude more than enough gap under the SMD ICs. If there is no gap, like QFN, there is no space to put it anyway. Many people do not like them, for example, if customer can see them. Like if PCB is sold in the kit or device has transparent enclosure.

author: zapta
author_rank: Super Contributor
timestamp: January 14, 2015, 08:22:40 pm
content: Quote from: jrsikken on December 30, 2014, 05:29:21 pmWhat did you provide them? parts? Test procedure? Anything else?