Anybody having problems recently logging in to AliExpress? - Page 1
Forum section: electronics / general

author: HwAoRrDk
author_rank: Super Contributor
timestamp: July 23, 2023, 08:03:34 pm
content: This is getting really frustrating.Over the last few days I've been having real problems trying to log in on the AliExpress website. I enter my email and password and it just re-loads the page as if I hadn't done anything at all. No error messages or anything. Happens regardless whether it's the pop-over login box or the separate login page.Strangely, itwillrandomly work sometimes - maybe 1 in 5 occasions - but I cannot fathom why that might be. I don't do anything different, it's simply a case of trying until it does work.This is using Firefox on Windows, with uBlock Origin. I suspected maybe the latter interfering, but the fact it workssometimeswithout changing anything seems to discount that.Anybody else?

author: floobydust
author_rank: Super Contributor
timestamp: July 23, 2023, 08:08:18 pm
content: I just tried it and no problems logging in. FF and uBlock.The site is buggy/unreliable moreso when they are making changes. It's up to 70 analytics now.Price and shipping are too high to really want to buy anything lately.

author: ataradov
author_rank: Super Contributor
timestamp: July 23, 2023, 08:18:52 pm
content: It is getting crappier and crappier for me. In the US they started randomly redirecting from .com to .us domain, and that causes all sorts of issues.In most cases I can login from 2nd attempt at most though. And I never see the screen, I just see the redirect to a different domain, where it asks to login again.

author: nctnico
author_rank: Super Contributor
timestamp: July 23, 2023, 08:26:56 pm
content: Same here every now and then. A workaround that may work is to use the link from a delivery update.

author: BillyD
author_rank: Regular Contributor
timestamp: July 23, 2023, 09:11:49 pm
content: Happened to me about a month ago. Over a week went by when I couldn't login. Eventually it just started working again.

author: mikeselectricstuff
author_rank: Super Contributor
timestamp: July 23, 2023, 10:09:53 pm
content: Yep, seen it a few times over the last week

author: HwAoRrDk
author_rank: Super Contributor
timestamp: July 24, 2023, 12:21:20 am
content: Good to know it's not just me. But that doesn't make it any less annoying.

author: jonovid
author_rank: Super Contributor
timestamp: July 24, 2023, 12:37:56 am
content: re-set your web browser, in particular empty yourcookiejar!network wars

author: Bud
author_rank: Super Contributor
timestamp: July 24, 2023, 01:30:18 am
content: I've seen similar issue with a few other web sites and that was because I am running Pi-Hole. Temporarily disabling Pi-Hole fixed the issue.

author: Faranight
author_rank: Unknown
timestamp: July 24, 2023, 05:28:53 am
content: Yes, I'm having similar problems where I can't even login to Aliexpress any more. This is not a matter of some browser addon interfering with the website, but rather crappy web design and overbloated use of javascript and analytics on the site. Even if the site finds just one setting that it doesn't like, the website breaks. I've been having similar issues on some other websites like Twitch where they're using tracking scripts, and you can't even login any more, if you have pivacy.resistFingerprinting setting enabled in Firefox browser; note that everything used to work just fine before October 2022 (when they did that update that broke everything).

author: tooki
author_rank: Super Contributor
timestamp: July 24, 2023, 09:32:15 am
content: I haven’t run into this particular bug, but man, I do agree that Aliexpress’s technical foundation is a cobbled-together mess made by people who don’t consider the consequences of design decisions. In particular, they either don’t test for edge cases, or don’t even think about them at all.One issue I’ve run into repeatedly over the years is their boneheaded language selection code. Often, opening a link someone posts to Aliexpress in a different language is enough to switch yours.But where it gets really nasty is that not all of the Aliexpress website is available in all languages (e.g. help). Somehow, you can end up with the more-restricted part set to a language it doesn’t support, so it then defaults to the alphabetically first language it knows, Arabic, and sets the language setting for the rest of the site to that. But then switching to another language (even one fully supported everywhere, like english) won’t stick, because the language setting for the more-restricted part is set wrong. And becausewww.aliexpress.comalways wants to redirect you to a different subdomain for any language other than English, if the language-selection settings or cookies get messed up (such that the language selection menu can’t properly set it), it then redirects to the (incorrect) language subdomain doggedly, no matter what you do. That’s my guess as to what’s happening, I don’t really know for sure. But in the end, fixing it requires a very delicate dance of logging out, clearing cookies, and setting the language in the more-restricted part of the site and in the less-restrictive part, to end up in a stable state again.Until someone posts an Aliexpress link in a language other than your own, potentially triggering it to fail again. (That’s why I do wish people on this forum would refrain from posting language-specific aliexpress links: links towww.aliexpress.comwill redirect to their language, but ones to e.g. pt.aliexpress.com won’t redirect towww.aliexpress.comor any other language subdomain.)

author: Microdoser
author_rank: Frequent Contributor
timestamp: July 24, 2023, 09:34:52 am
content: I've been having problems either not being able to log in, or when I have managed to log in, I can't actually buy anything.Being as logging in and buying stuff is supposed to be the reason the site exists, I imagine they will want to fix that...

author: ataradov
author_rank: Super Contributor
timestamp: July 24, 2023, 03:04:49 pm
content: Quote from: tooki on July 24, 2023, 09:32:15 amYep. This happens all the time. AE just sets random language and currency and does not even remember when you set it back. Half the time I go there, my UI is in Romanian.

author: HwAoRrDk
author_rank: Super Contributor
timestamp: July 24, 2023, 03:27:21 pm
content: Argh, yes, the language problem is a pain too. I remember once getting stuck on the Vietnamese version of the site after inadvertently following a link, and had to painstakingly go through and delete all cookies for *.aliexpress.com before I could get back to normal.

author: rolycat
author_rank: Super Contributor
timestamp: July 24, 2023, 04:34:49 pm
content: It's doing it to me as well.It doesn't seem to be entirely cookie-related since I tried a different browser and had the same problem.I eventually got back in, but still can't log in from the machine in my lab.

author: audiotubes
author_rank: Regular Contributor
timestamp: July 30, 2023, 03:11:06 pm
content: Quote from: HwAoRrDk on July 23, 2023, 08:03:34 pmI was unable to log in mostly due to the fact their confirmation email doesn't get here within the time limit. Eventually they locked my account. I tried to opened a support issue, nobody answered me.eBay has always been reliable for me. I can't get a thousand electrolytic capacitors for 1 euro with free shipping from ebay, but I've used it for over 20 years and haven't had any problems.