Worst altium sales person - Page 1
Forum section: electronics / general

author: dansku
author_rank: Regular Contributor
timestamp: April 27, 2017, 04:04:23 pm
content: I just want to share with you that I have been trying to finalize one altium license order, and the sales person is being a big ass.I decided to remove the imageBut still, worst buying experience with altium!admins can delete this post*

author: BBBbbb
author_rank: Unknown
timestamp: April 27, 2017, 04:43:25 pm
content: It's somewhat unclear how the correspondence between you two went down, but he shouldn't work in sales if he lets his temper get the best of him.I always thought that you can only be one thing at a time, either an engineer or a sales person, just two different mindsets.

author: chris192
author_rank: Newbie
timestamp: April 27, 2017, 04:46:32 pm
content: Personally I would write an e-mail to him with the phrase "We will take the order AGMBH----" in the e-mail body.

author: ataradov
author_rank: Super Contributor
timestamp: April 27, 2017, 05:07:03 pm
content: He sounds like one of those Indian scammers selling you Windows insuranceTheir communications skills are similar in nature.

author: pelule
author_rank: Frequent Contributor
timestamp: April 27, 2017, 06:09:01 pm
content: QuoteJust a side note about taht thought: I have started as develoment engineer. Since more then 10 years working as sales now (prefer to name it technical sales).Taking the steady increasing business figures into account, it seems I am not one of the worst sales.I guess it's more related to the personal skills as related to the "engineering"./PeLuLe

author: LabSpokane
author_rank: Super Contributor
timestamp: April 27, 2017, 07:56:18 pm
content: The Altium person should use quotations.You are misinterpreting his message. It is not hostile. He/she is merely trying to establish a contract to purchase over email. "That's it!" Was meant to mean this is an easy process, not anger.And none of this should have been posted on the internet. Pick up the phone. Call. Chat. You'll be amazed how well that can work some days.

author: Dubbie
author_rank: Unknown
timestamp: April 27, 2017, 10:44:45 pm
content: I've been trying to buy Circuit Maker.The salespeople are the most incompetent I have ever seen. You'd think that they had never sold anything in their life before.For a start they don't reply to their emails for days.I just want to give them some money for a license! FFS, it's not rocket science.

author: tautech
author_rank: Super Contributor
timestamp: April 27, 2017, 10:50:17 pm
content: For private use just go online and find one of the older cracked versions and use that.

author: dansku
author_rank: Regular Contributor
timestamp: April 28, 2017, 07:31:35 am
content: removed the image*admin can delete the post

author: slateraptor
author_rank: Frequent Contributor
timestamp: May 03, 2017, 05:43:50 am
content: Quote from: dansku on April 27, 2017, 04:04:23 pmBy chance, you wouldn't happen to be dealing with someone whose name starts with a B and rhymes with Earnhardt?

author: dansku
author_rank: Regular Contributor
timestamp: May 03, 2017, 09:53:39 am
content: No, but what happened?

author: tszaboo
author_rank: Super Contributor
timestamp: May 03, 2017, 10:19:34 am
content: circuit maker is free.circuit studio is sold by farnell/E14Altium designer is sold by re-sellers. If you write them a mail, just say:- Give me a quote for Altium designer.- 20000 Deutsche Mark, transfer money here- You transfer the money- you get a mail with procedure to download the license file and altiumThats it. It is working like business 101

author: Karel
author_rank: Super Contributor
timestamp: May 03, 2017, 11:19:48 am
content: Quote from: NANDBlog on May 03, 2017, 10:19:34 amI wish that was true.In general (not specific to Altium), when I ask for a quote via email, they usually call me on telephone and insist on visiting us.They promise not to take more than an hour of our time but in practice they take half a day to show us all their beautifullproducts and in addition, they want to know exactly what we are doing and how much we produce and they leave us with a ton ofpapers which I immediately throw in the thrash bin...

author: JohnG
author_rank: Frequent Contributor
timestamp: June 04, 2017, 09:40:31 pm
content: We probably have more than a couple person-weeks invested in just dealing with Altium sales recently in an attempt to upgrade licenses, and it has not been value-added. Very unpleasant and costly experience.Their field engineering has been pretty good. But the sales experience is like buying at the worst car dealer ever.

author: FivePoint03
author_rank: Regular Contributor
timestamp: June 07, 2017, 10:21:09 am
content: Quote from: JohnG on June 04, 2017, 09:40:31 pmI couldn't agree more. My experiences with Altium / Premier EDA have been horrific. Their sales team even went as far as trying to cause trouble for me inside the company - fortunately their contact was routed to the person who asked me to enquire about a license upgrade in the first place!

author: JohnG
author_rank: Frequent Contributor
timestamp: June 09, 2017, 10:26:21 pm
content: Quote from: FivePoint03 on June 07, 2017, 10:21:09 amWe have had similar unpleasantness, just a different flavor. It's as if the salesperson thinks that we don't talk to each other. The irony is that after the all the sales BS, we have really soured on the idea of upgrading and are considering just dropping the whole thing. We were looking at more than a few seats, too.

author: Bud
author_rank: Super Contributor
timestamp: June 10, 2017, 01:29:32 am
content: The worst Altium sales person is their chief marketing officer, an interview with him was published some time backhttps://www.eevblog.com/forum/chat/adafruit-going-to-interview-altium/msg1157842/#msg1157842No charisma whatsoever, and I could only handle may be 4 minutes of watching at most, then turned off.