Sony PSN fail - Page 1
Forum section: electronics / general

author: samofab
author_rank: Regular Contributor
timestamp: September 21, 2017, 07:35:10 pm
content: I tried to top up Sony PSN account and it's hard to believe, but Sony really, really, really doesn't want our money.I tried with Mastercard - useless error message. I tried with Paypal - same useless error message. Tried calling customer support - useless rude and condescending loss of my time. Tried buying prepaid card on German amazon - can't redeem it in my country.Best guess is that Sony does some checking whether the address on the card exactly and perfectly matches the address in PSN. In the process it randomly dies with useless error messages.Just a random rant..If any of German citizens have a need for 5 EUR topup on their PSN account - send me a PM and I'll send you my 5 EUR code (FIFO of course).

author: Ampera
author_rank: Super Contributor
timestamp: September 22, 2017, 12:27:50 am
content: It's your fault for buying from Sony.Or a console for that matter.

author: Syntax_Error
author_rank: Regular Contributor
timestamp: September 22, 2017, 04:49:57 am
content: Quote from: TwoOfFive on September 22, 2017, 12:27:50 amOh, please. Get off your high horse. Some people prefer to use a console. Get over it. Fucking elitists...And yeah, this is a flame. I'm being naughty. This subforum has gone to total crap lately. I really should do myself a favor and quit reading it. It's amazing how a collection of such smart people can make such consistently stupid comments in this subforum.

author: MarkS
author_rank: Unknown
timestamp: September 22, 2017, 08:39:16 am
content: Quote from: Syntax_Error on September 22, 2017, 04:49:57 amAnd yet I notice a complete lack of an answer for the OP.I don't know the answer myself, but at least I'm willing to admit as much.

author: imidis
author_rank: Frequent Contributor
timestamp: September 22, 2017, 10:15:57 am
content: I can't really help you, but I cannot say I'm surprised Sony has been horrible in this area. I guess I would try and open a ticket on their website and or complaining on twitter. Really my only suggestion. That is what I would try.

author: samofab
author_rank: Regular Contributor
timestamp: September 22, 2017, 11:16:15 am
content: I guess I forgot to mention that I managed to top up the account with paysafecard in the end.I guess PSN is just in the middle of incompetence shitstorm between their layers, engineers, marketing and support. Hard to believe that... if for no other reason, because this must affect their bottom line.PS: I never said that I bought the console... I was just tackling a specific problem (how to give Sony money). Funny that they make it so hard.Also, again, any PSN users in germany, I can give you 5 eur to your account.. actually this is the only reason I started this post..

author: Ampera
author_rank: Super Contributor
timestamp: September 22, 2017, 04:06:39 pm
content: Quote from: Syntax_Error on September 22, 2017, 04:49:57 amb8

author: Syntax_Error
author_rank: Regular Contributor
timestamp: September 22, 2017, 04:08:07 pm
content: Quote from: MarkS on September 22, 2017, 08:39:16 amFair enough. I don't have a good answer for the OP either. I would have suggested the amazon card route, as that is what I have always had to resort to both with PS3 and PS4, but the OP said he tried and it would not work.My response was hastily typed out of anger before I headed off to bed.

author: Brumby
author_rank: Unknown
timestamp: September 23, 2017, 05:54:55 am
content: Quote from: TwoOfFive on September 22, 2017, 04:06:39 pmGrow up. Nobody here thinks it's funny.Keep doing that crap and you might find you've pissed off someone who has the information to a question you need answered.