Can we sue cellular providers for Wifi calling charges? - Page 1
Forum section: electronics / general

author: Raj
author_rank: Frequent Contributor
timestamp: July 03, 2020, 07:15:02 am
content: So Wifi calling charges are like, being billed for making a normal call while also being billed for using your data on whatever wifi you're paying for.

author: jmh
author_rank: Contributor
timestamp: July 03, 2020, 07:40:44 am
content: Our provider (UK) set these charges out when they first introduced wifi calling and I can choose to enable it or not. It sets out that these calls come out of my usual ration just like normal calls. IMO I can't see how you can sue someone for using something that you've been told about unless you've not actually been told and you can prove a reasonable expectation that such phone calls would be free somehow.

author: Rerouter
author_rank: Super Contributor
timestamp: July 03, 2020, 07:57:56 am
content: If calls where being charged as the data usage, there price would have fallen to near 0 in recent days, instead its essentially a voip service that your calling through, and with all the various agreements that is what they believe that service is worth per minute / call.Check the endlessly long terms and conditions, they will probably have some blanket claims about not be responsible for the cost of data charges incurred by wifi calling.

author: PA0PBZ
author_rank: Super Contributor
timestamp: July 03, 2020, 08:00:29 am
content: When my provider introduced Wifi calling they had a FAQ about it and there was a point about payment and they said that it still used most of their infrastructure which I see as a valid point. And since I have an unlimited bundle anyway I decided not to bother.

author: tautech
author_rank: Super Contributor
timestamp: July 03, 2020, 08:51:36 am
content: Unless you're calling peer to peer I imagine charges would apply.

author: Raj
author_rank: Frequent Contributor
timestamp: July 03, 2020, 08:56:59 am
content: Quote from: PA0PBZ on July 03, 2020, 08:00:29 amSame here. I've got unlimited data on landline.There's another thing that's bothering me a lot.And that thing is, you can't get "validity" for more than 28 days at justified rates for your sim card.And when it gets invalid, you need to recharge it.To recharge it,one of the method is to use debit card.to complete debit card transaction,like on any other Indian website, you need to get an OTP on your phone.To get the otp, you need your Sim card to be validMeanwhile I can buy stuff costing as much as my bank balance on non-Indian websites using my debit cardThis leads to them forcing you to use payment methods, that aren't preferred by meQuote from: tautech on July 03, 2020, 08:51:36 amthey still apply when you're using peer to peer connection, Now having a charge for making the receiving guy's phone "ring" might be justified, but they charge you for the whole call.

author: madires
author_rank: Super Contributor
timestamp: July 03, 2020, 01:20:34 pm
content: Of course you can sue, but you'll lose. The cellular provider has to buy and run gateways for WiFi calling, and maybe has also to pay for internet transit.

author: Jeroen3
author_rank: Super Contributor
timestamp: July 03, 2020, 02:01:44 pm
content: QuoteYou pay for the flexibility of being able to walk out of wifi range without dropping the call, like it would have with a Facetime conversation on a WiFi only iPad. And that the one you are calling doesn't have to be in range as well. You also pay for the ownership of the identification number provides by an organization held against telecommunications laws. (which facebook isn't).Quote from: madires on July 03, 2020, 01:20:34 pmNo the provider doesn't have to buy and run the gateway, it's your job to provide the WiFi.

author: madires
author_rank: Super Contributor
timestamp: July 03, 2020, 02:11:18 pm
content: I didn't mean the WiFi router/AP at the customer's premises. I was talking about the gateways at the cellular provider's side, i.e. the other end of the VoIP connection. Those boxes aren't cheap.