Component suppliers changing preordained delivery dates - Page 1
Forum section: electronics / general

author: AlfBaz
author_rank: Super Contributor
timestamp: November 14, 2020, 12:21:00 am
content: Just wondering how many of you have experiences this.You order a complete BOM, one of the parts is on backorder slated for a certain date, you hold the entire BOM because that date is acceptable.A few days before the delivery date they send you a status update pushing the date out another couple of weeks.This has just happened to me with Mouser and I can't help but think a more important customer has been assigned the unit I had dibs on because the delay is exactly the same amount of delay as the original order. In other words the time it takes to order from the manufacturer

author: tszaboo
author_rank: Super Contributor
timestamp: November 14, 2020, 12:42:31 am
content: Mouser is a warehouse supplier. It can only sell you stuff that they have, and you actually dont have a contract with them about the delivery. They just inform you that this is probably when they get parts. Get a proper contract from Avnet/Arrow/Future/TTi/EBV or others. They sell you parts directly from the manufacturer.Or if you cannot do these, because you are too small, or dont have time to do the supply chain properly, then accept, that you are a small fish to them, and will get screwed over.

author: Ed.Kloonk
author_rank: Super Contributor
timestamp: November 14, 2020, 12:58:28 am
content: Was going to post this in the pet peeve thread but here goes..Online sellers who mark exy industrial gear as 'in stock'.Bought a couple 'a grand worth of stuff and had to pay in full up front. Though I got the automated email reply straight away, two days later and at 4.45pm Friday I get an email saying that the majority the order was, in fact, not in stock and that they are expecting a delivery 'some time next week' and would I like to wait or would I like to refund?What kind of a shitty-arse email is that to send to somebody?The industry relies on just-in-time supply. Someone contacts me for something post haste. If I don't have it, I find someone who does. Then you've got these shit stains who lie about inventory status.But they're very sorry.

author: AlfBaz
author_rank: Super Contributor
timestamp: November 14, 2020, 01:00:49 am
content: Quote from: NANDBlog on November 14, 2020, 12:42:31 amStuff that is not in stock is still available with lead times so I'm not sure what you are saying thereQuoteThey took my money and then sent me no less than 2 emails over the space of a week stipulating the delivery date, I don't think it gets more contractual than that, although I'm sure the terms and conditions will make swiss cheese look air tight.

author: AlfBaz
author_rank: Super Contributor
timestamp: November 14, 2020, 01:02:47 am
content: Quote from: Ed.Kloonk on November 14, 2020, 12:58:28 amLikewise

author: tszaboo
author_rank: Super Contributor
timestamp: November 15, 2020, 12:16:06 am
content: Quote from: AlfBaz on November 14, 2020, 01:00:49 amThose lead times are not reliable from Mouser. If you order from them, maybe you get your parts, because someone else ordered a larger batch of parts. Maybe because Mouser expected to need those parts. As I said, you dont have a contract.If you order from Arrow and the others, the manufacurer will start the production line from you. Or they tell you that this is when the production line starts next time, and you will get your parts from them. The difference is that with them, you probably sit down at a meeting table (or online in 2020), ask for a quote (which is legally binding BTW), they tell you the conditions, you can negotiate price and payment terms, and then you have a contract.Ignore the website of all these companies, they operate at a completely different manner.Not only it is a lot cheaper to buy from them, you get a totally different service.

author: Stray Electron
author_rank: Super Contributor
timestamp: November 15, 2020, 01:57:54 pm
content: It's not just electronics suppliers that are doing this. On October 30th we ordered a freezer from Home Depot and it was supposed to be delivered on the 12th. Late in the night of the 10th we got an automated phone call with a recorded message telling us that it wouldn't be delivered until February 20th!Perhaps they're building a new factory in China to make them in.