Where in Europe can I buy the rigol DS1054Z from? - Page 1
Forum section: electronics / testgear

author: Athanasis
author_rank: Contributor
timestamp: May 03, 2016, 06:09:09 am
content: Hi guys.I think of buying from this site:http://www.rigol.eu/products/digital-oscilloscopes/ds1000Z/ds1054z/They require users to ask for a quote. I asked and now I am waiting for their reply.Any ideas or better alternatives?Thanks

author: borjam
author_rank: Unknown
timestamp: May 03, 2016, 06:13:51 am
content: In Europe you have Batronix and Meilhaus in Germany, rigol-uk in the UK, Setup Electronica in Spain...All of them show the prices on the web page, and it seems that Rigol keeps a tight leash on pricing, because all of them are the same. I got my DS1074Z from Setup Electronica (Spain) but it seems they have a poor stock level.

author: newbrain
author_rank: Super Contributor
timestamp: May 03, 2016, 06:18:15 am
content: You can also check Batterfly in Italy (I got mine from them, good price and sales support):http://www.batterfly.com/shop/

author: JPortici
author_rank: Super Contributor
timestamp: May 03, 2016, 06:30:31 am
content: +1 for batterfly, but email them beforehand to check if they really are in stock.... actually take this as an habit.> in stock, added to basket, order, pay> get an email from sales department "thank you for your purchase, but i'd like to remind you that the product will be available -one month from order-"> go back to product page, now displays "back in stock in -one month from order-"

author: Athanasis
author_rank: Contributor
timestamp: May 03, 2016, 06:56:05 am
content: Wowww. Lots of response here!!! Thank you all of you guys...Looks like all the aforementioned shops sell at exactly the same price! Good to see that there are many European members here !!!

author: razberik
author_rank: Frequent Contributor
timestamp: May 03, 2016, 06:59:56 am
content: What about RLX in Slovakia ? They send abroad within EU. They are reliable, I bought DS1054Z from them.http://rlx.sk/en/Reasonable shipping charges:http://rlx.sk/en/content/7-european-union-shipping

author: rf-loop
author_rank: Super Contributor
timestamp: May 03, 2016, 07:12:05 am
content: I will recommend this.http://www.silcon.cz/index.php?route=common/homeHe is also here in forum well known " Drieg "After then you perhaps know what is difference between "customer care" and Customer Care.First: He really know these things technically and deeply and if you ever need help you get real support. (you may also know if you go back to "old times" history in this forum)Also you may ask something more (EEVblog member and so on....)Disclaimer: I have not any relationship with Silcon company but I have very extremely own personal experience.

author: Athanasis
author_rank: Contributor
timestamp: May 03, 2016, 08:13:01 am
content: The Czech shophttp://www.silcon.cz/index.php?route=common/homehas the machine for €445 while the Slovak onehttp://rlx.sk/en/has is in the standard 406 (incl VAT).I don't mind the difference if the customer service is really good and also to support a good member of the forums but I am not sure. I may order straight from the distributorwww.rigol.euThe problem with the above is that I am still waiting for a quote in my email inbox. This is not good.Thanks all for your wonderful replies!

author: Ice-Tea
author_rank: Super Contributor
timestamp: May 03, 2016, 08:25:11 am
content: I've ordered about 5 times from Batronix. Top notch every time.

author: garnix
author_rank: Contributor
timestamp: May 03, 2016, 08:39:19 am
content: I bought mine at conrad.ch (or conrad.de for EU shoppers) - they sometimes do a 12% promotion on all products, so I got a really good price - when you are willing to wait a bit

author: Aeternam
author_rank: Unknown
timestamp: May 03, 2016, 08:40:58 am
content: Quote from: Ice-Tea on May 03, 2016, 08:25:11 am+1 satisfied Batronix customer here. Quick delivery, friendly and responsive email contact.

author: wraper
author_rank: Unknown
timestamp: May 03, 2016, 09:34:05 am
content: Quote from: Athanasis on May 03, 2016, 06:09:09 amThey'll forward it to your local dealer.

author: Athanasis
author_rank: Contributor
timestamp: May 03, 2016, 10:15:12 am
content: Quote from: wraper on May 03, 2016, 09:34:05 amI have no local dealer. Lets see how they handle it. They haven't replied yet.

author: TurboTom
author_rank: Super Contributor
timestamp: May 03, 2016, 10:25:43 am
content: Have a look at the shipping expenses as well. There are some vendors who offer free shipping within the EU for goods starting at a certain value - Batronix does, I don't knowt the others.Cheers,Thomas

author: Athanasis
author_rank: Contributor
timestamp: May 03, 2016, 11:02:39 am
content: ?? Tom. Yes I have noticed that. Meanwhile I got an email from rigol.eu with a quote that ships directly from China and takes 2 weeks delivery. I am trying to make a decision thanks to your kind replies and suggestions !

author: borjam
author_rank: Unknown
timestamp: May 03, 2016, 11:05:56 am
content: Quote from: Athanasis on May 03, 2016, 11:02:39 amIf you are in the European Union, beware shippings from China. Customs can be a real pain in the ass, delaying deliveries for two weeks or even more.And you will have to pay VAT and some custom processing fees. In Spain at least custom processing fees can reach 20 euro or even more.Buying from a dealer inside the EU is much easier. Just pay attention to the prices, some are displayed with the VAT included, others without VAT.

author: Athanasis
author_rank: Contributor
timestamp: May 03, 2016, 11:19:41 am
content: Quote from: borjam on May 03, 2016, 11:05:56 amYes I know that ! It is a real pain. The VAT is paid at reception plus other Custom clearance and like you said other stupid fees. Excluding the fact that you need to wait 1 month for the delivery.

author: wraper
author_rank: Unknown
timestamp: May 03, 2016, 11:09:49 pm
content: Quote from: Athanasis on May 03, 2016, 11:02:39 amIf they ship it from China, then they shouldn't charge you with VAT, or if they do, they must pay all of the customs fees. Otherwise it makes no sense.

author: Athanasis
author_rank: Contributor
timestamp: May 04, 2016, 12:52:24 am
content: Quote from: wraper on May 03, 2016, 11:09:49 pmThe distributor does not charge VAT of course...

author: Athanasis
author_rank: Contributor
timestamp: May 05, 2016, 10:48:14 am
content: Hello guys.Thanks for your suggestions. I finally placed my order with batronix.de because of good comments of some of you here and also because it does not charge for delivery.Waiting impatiently for my new rigol DS1054Z !!!

author: MrSlack
author_rank: Frequent Contributor
timestamp: May 05, 2016, 11:06:10 am
content: Rapid Electronics in the UK also occasionally stock them.

author: Athanasis
author_rank: Contributor
timestamp: May 19, 2016, 09:35:53 am
content: The box has just arrived by DHL and I got it in my car's boot.Now I am looking for an easy way to learn its functions. I haven't opened its box yet.Talk to you soon.

author: Fungus
author_rank: Super Contributor
timestamp: May 19, 2016, 09:44:32 am
content: Quote from: Athanasis on May 19, 2016, 09:35:53 amStart learning by opening the box...

author: crispus
author_rank: Regular Contributor
timestamp: May 19, 2016, 09:48:06 am
content: Quote from: razberik on May 03, 2016, 06:59:56 amIt's a pain in the ass to order from them. I wanted some gear from them. They accept only wire transfer. No card payment, no paypal, nothing.I had to create an € account, wire the money, more actually that it was because nobody was able to tell me what are the commissions.I end up paying more than 10% for a 600€ order.Until they fix this, I advise against it.

author: Athanasis
author_rank: Contributor
timestamp: May 19, 2016, 10:33:29 am
content: Quote from: crispus on May 19, 2016, 09:48:06 amUnfortunately these shops never learn. You end up paying for a mistake with them.Quote from: Fungus on May 19, 2016, 09:44:32 amNot a bad idea

author: razberik
author_rank: Frequent Contributor
timestamp: May 20, 2016, 10:08:39 pm
content: Quote from: crispus on May 19, 2016, 09:48:06 amThat's interesting, I didn't know it, I paid in €uros. But it doesn't really surprise me, slovak/czech businessmen are usually stupid with low-quality services."Customer entered our doors ? Nahhhh, why".OT: When I saw Black Books for the first time and Bernard was disturbed by customers, I had to rewind it a few times to get it. It was no joke, it was the slovak reality.

author: MrSlack
author_rank: Frequent Contributor
timestamp: May 23, 2016, 11:13:46 am
content: My uncle, a Romanian, is 100% Bernard except Slivovitz instead of wine. This checks out. He also hates customers. Which is fine as he's a night security guard so you don't want them