RS PRO / Siglent 1052DL+ stuck at boot logo. - Page 1
Forum section: electronics / testgear

author: rgg
author_rank: Newbie
timestamp: August 15, 2022, 10:25:01 pm
content: Hi all,I have a RS PRO RSDS 1052DL+ Oscilloscope (rebranded Siglent) that freezes up at the boot logo, no relays click and the front USB doesn't initialise.I've tried the repeated pressing of the Math button during power on but no luck.It's no longer in warranty, are there any other options for recovering?Thanks,Robert

author: tautech
author_rank: Super Contributor
timestamp: August 15, 2022, 10:37:34 pm
content: Quote from: rgg on August 15, 2022, 10:25:01 pmWelcome to the forum.Possibly we can do something to help....will send PM.

author: rgg
author_rank: Newbie
timestamp: August 15, 2022, 11:54:01 pm
content: Quote from: tautech on August 15, 2022, 10:37:34 pmScope is now up and running again, thanks for your help!

author: tautech
author_rank: Super Contributor
timestamp: August 16, 2022, 12:05:19 am
content: Note to all.Report from rgg:The Siglent SDS1052DL+ USB recovery package worked fine on this RS PRO rebrand and it kept RS PRO branding and also allowed for the latest Siglent firmware to be installed.Another saved.

author: Old Printer
author_rank: Frequent Contributor
timestamp: August 16, 2022, 03:30:10 am
content: Another above and beyond assist from Rob

author: tv84
author_rank: Super Contributor
timestamp: August 16, 2022, 08:09:57 am
content: Rob, "The Unbricker".

author: tautech
author_rank: Super Contributor
timestamp: August 16, 2022, 10:41:58 pm
content: Quote from: tv84 on August 16, 2022, 08:09:57 amSome are easier than others.Currently have a Zero poster trying to recover a SDG800.......another that's never had its firmware updated.

author: djpoppyk
author_rank: Newbie
timestamp: September 14, 2022, 06:39:17 pm
content: Hello guys.I'm new to the forum and I have the same problem with my Oscilloscope RSDS1102CML+. The device was bought in December 2021 but because we are on ice breaker passenger ships we miss the container in Punta Arenas and we finally received in Reykjavik , one week ago. When I press the power button the device stay on Boot Logo. I don't want to send it back to my office and then they will send to seller.....etc......etc, because maybe I will received again in 1 year. Can I do something to make it work? Thank you for help.

author: tautech
author_rank: Super Contributor
timestamp: September 14, 2022, 08:51:22 pm
content: Quote from: djpoppyk on September 14, 2022, 06:39:17 pmWelcome to the forum.Try this first:https://siglentna.com/operating-tip/oscilloscope-hardware-reset/

author: djpoppyk
author_rank: Newbie
timestamp: September 15, 2022, 09:30:36 pm
content: Thank you tautech for your answer. I try many times and many minutes but still freeze in boot logo

author: tautech
author_rank: Super Contributor
timestamp: September 15, 2022, 09:52:45 pm
content: Quote from: djpoppyk on September 15, 2022, 09:30:36 pmCheck your forum mailbox.

author: djpoppyk
author_rank: Newbie
timestamp: September 17, 2022, 02:12:06 pm
content: Thank you very much! now is working fine! thank you for your time and for your help.

author: aitorflores7
author_rank: Newbie
timestamp: November 02, 2022, 09:53:00 am
content: Hi everyoneI'm new in the forum. I have a Rs pro 1052dl+ stuck at boot logo. I have already used the math button procedure and it doesn't work. Do you have a USB recovery package? That would help me a lot. Thanks!

author: Brsmailer
author_rank: Newbie
timestamp: January 13, 2023, 11:14:53 pm
content: Hi everyone,I am having the same problem with Siglent SDS1052dl+ stuck at boot logo. Already tried multiple times hardware reset without any success. Would you be able to e-mail me USB recovery package? Thank you.

author: tautech
author_rank: Super Contributor
timestamp: January 13, 2023, 11:50:13 pm
content: Quote from: Brsmailer on January 13, 2023, 11:14:53 pmPop me a personal message with your email and we'll sort this for you.

author: PapaEnte
author_rank: Newbie
timestamp: March 12, 2023, 09:27:49 pm
content: Hi all,I have a similar problem. The oscilloscope turns on and displays the RS logo. After a while, most of the keys turn dark but apart from that - nothing happens. It still displays the logo and doesn't react to any key presses.I have tried a hardware reset by repeatedly pressing the Math button after turning the device on. Unfortunately it doesn't help (even after many tries).How could I get the USB firmware reset tool?Your help would be much appreciated.

author: PapaEnte
author_rank: Newbie
timestamp: March 14, 2023, 07:57:41 pm
content: Thanks to tautech, I got the oscilloscope working again!Thank you! You are awesome

author: legera
author_rank: Newbie
timestamp: May 19, 2023, 01:08:04 pm
content: Hello I have the same problem with my 1052DL+... I get stuck at logo boot, I tried to hard reset by pressing MATH but nothing happens ... Could you please help me ? Thx in advance.

author: kilot78
author_rank: Newbie
timestamp: July 24, 2023, 02:07:06 pm
content: Good afternoon I'm new to the forum.I have a problem with the RS Pro RSDS 1052DL+ oscilloscopeHangs on the splash screen, tried to do a hard reset according to the instructions on the forum, unfortunately it did not help.I really ask for help and I apologize for my English.Thank you.

author: JeanDortPlus
author_rank: Newbie
timestamp: July 27, 2023, 04:34:26 am
content: Hello I have the same problem with my RSDS 1052DL+... I get stuck at logo bootI tried to hard reset by pressing MATH but nothing happens ...(the device remained off for 2 years)Could you please help me ?ThanksJean

author: JeanDortPlus
author_rank: Newbie
timestamp: July 27, 2023, 07:41:17 am
content: Thanks a lot RobIt's working with the USB boot

author: Damn The Man
author_rank: Newbie
timestamp: August 09, 2023, 04:20:01 pm
content: This seems to be a bit of a theme, I'm afraid I have the same issue with an RSDS 1102CML+. I understand this is a rebranded Siglent, so I have tried the reboot/reset math button to no avail. I also tried uploading new firmware from USB but without being able to get past the boot screen I'm a bit stumped on how to access the files in the first place.

author: Damn The Man
author_rank: Newbie
timestamp: August 10, 2023, 09:02:47 pm
content: Thanks to tautech for getting my scope fixed! Absolute superstar!

author: ghtrig
author_rank: Newbie
timestamp: September 18, 2023, 08:34:44 am
content: Please help me with the same problem. My SDS 1052 DL+ stuck on sturt up window. No effect from pressin "math" button!

author: ghtrig
author_rank: Newbie
timestamp: September 19, 2023, 10:07:00 am
content: Many many thanks tautech! My oscilloscope is working again!

author: Oknaj
author_rank: Newbie
timestamp: October 31, 2023, 06:34:45 pm
content: Hello, same with me! It is the second time this has happened.First time, I send it back to seller and they fixed the scope.Since this is a normal behaviour for this type of device, I would like to be able to repair it all alone, without waiting several days (or weeks) for the seller.Can I have this recovery package, please?Siglent SDS1102CML+Tried the "math" button trick, with no success.

author: LucHeylens
author_rank: Newbie
timestamp: November 02, 2023, 05:53:43 pm
content: Hello everybody,My Siglent 1052DL+ stays frozen at boot screen (SIGLENT splash screen).Of course, I tried the "heart massage" on the MATH button, many times, but it does not help.Can someone help by sending me the famous "USB recovery package" (that seems to be THE solution).Many thanks in advance !Luc

author: tautech
author_rank: Super Contributor
timestamp: November 02, 2023, 06:38:12 pm
content: Quote from: LucHeylens on November 02, 2023, 05:53:43 pmWelcome to the forum.Yes, the only solution when MATH does not work.Send PM with your email contact.

author: Andrea2603
author_rank: Newbie
timestamp: December 12, 2023, 11:05:59 am
content: Hello everyone, after searching online I stumbled on this site.I guess I have the same problem as you guys have, got a RS1052DL+ stuck on boot screen.Tried multiple times the math button reset but haven’t worked.Any kind soul could help me with the usb reset?Thank you everyoneAndrea

author: tautech
author_rank: Super Contributor
timestamp: December 12, 2023, 11:15:55 am
content: Quote from: Andrea2603 on December 12, 2023, 11:05:59 amWelcome to the forum.Check your messages.

author: malinda
author_rank: Newbie
timestamp: December 29, 2023, 05:19:41 pm
content: Hello I have the same problem with my RSDS 1052DL+... I get stuck at logo bootFrom Sri Lanka

author: jtorregl
author_rank: Newbie
timestamp: February 01, 2024, 11:00:21 am
content: Hello to everybodyI'm happy to read that the problem with my oscilloscope has solution.In my case, I have a RSDS 1152CML+ (150 MHz) and it is brozen showing a screen with the RS PRO logo. I've tried the solution of the "Math button" but it didn't work.I read in the forum that there is the posibility of reinstalling the software via USB or somethink like it. Please, don't hesitate to contact me and send me the files to try to fix the oscilloscope.Thanks in advance.

author: Kit
author_rank: Newbie
timestamp: February 14, 2024, 05:26:21 pm
content: Hello everybody, my SIGLENT SDS1202X-E (buy it in december 2023) start up fine but any control doesn't works, several minutes later is working again.math button trick not work at all. Please help me. Thank you.Note: My house do not have earth connection (ground). This will can be a problem?. Excuse my poor english!!.

author: adam4521
author_rank: Regular Contributor
timestamp: February 14, 2024, 06:19:28 pm
content: Quote from: Kit on February 14, 2024, 05:26:21 pmYes, you need to have that fixed. Check local codes but TT system, at least.

author: Kit
author_rank: Newbie
timestamp: February 14, 2024, 09:35:05 pm
content: Quote from: adam4521 on February 14, 2024, 06:19:28 pmI used this oscilloscope in other place with earth connection and happens the same.Thank you.

author: lsara
author_rank: Newbie
timestamp: February 21, 2024, 05:07:46 pm
content: Same issue with oscilloscope RS PRO RSDS 1072CML+ ! it stays in the RS Logo.Could I have the recovery package please?Many thanks!

author: lsara
author_rank: Newbie
timestamp: February 22, 2024, 03:34:16 pm
content: Many thanks, the fix worked!!

author: neskor
author_rank: Contributor
timestamp: May 04, 2024, 12:44:22 pm
content: Hello I have the same problem with my RS PRO RSDS1072CML+, stuck at RS logo boot.Can I please have this recovery package.Thanks in advance.

author: James2680
author_rank: Newbie
timestamp: May 13, 2024, 03:48:27 am
content: Hi, looks like this is a common problem. Mine was working last Thursday and then Friday no go. I to have a SDS1102 DL+, stuck on boot screen still under warranty, but if i can avoid sending it away and losing 2 week that would be great.Can you please supply me the fix tautech as well?Many thanks in advance and for all the help you have provided here on this thread.

author: tautech
author_rank: Super Contributor
timestamp: May 13, 2024, 06:35:13 am
content: Quote from: James2680 on May 13, 2024, 03:48:27 amWelcome to the forum.Please send PM with your email address.

author: James2680
author_rank: Newbie
timestamp: May 15, 2024, 01:06:21 pm
content: Well finally got to town and purchased an 8Gb usb drive. Not many places stock the 8Gb's. Did as instructed and I now have a working oscilloscope. Many thanks tautech you saved me time and money.

author: DelticEngine
author_rank: Newbie
timestamp: May 18, 2024, 02:23:54 pm
content: I have the same problem, but with a different device. I have an RSPro RSDS 1072CML+ which, as far as I know, is a rebadged Siglent SDS1072CML+. I read about the method using the 'Math' button but this did not fix the problem and my 'scope it still stuck on the boot logo. I also tried downloading firmware from Siglent and put it onto a clean 1GB flash drive. The 'scope read the flash drive but nothing changed. Is there a special firmware or software that I can put onto a USB flash drive to fix my 'scope ?

author: neskor
author_rank: Contributor
timestamp: May 20, 2024, 09:07:26 am
content: I have now a working oscilloscope.Thank you Tautech!!!

author: mrivett
author_rank: Newbie
timestamp: July 22, 2024, 06:11:39 am
content: HelloI have the same problem with my RS PRO RSDS1052DL+, which is stuck at the RS logo boot.Can anyone send me this this recovery package.Many Thanks

author: tautech
author_rank: Super Contributor
timestamp: July 22, 2024, 07:21:01 am
content: Quote from: mrivett on July 22, 2024, 06:11:39 amWelcome to the forum.Check your messages.

author: slawekmod
author_rank: Newbie
timestamp: August 07, 2024, 07:16:16 pm
content: Good morning.Hello everyone. I have a problem with my Siglent 1072 CML+ oscilloscope.The oscilloscope had not been used for two years. Today, after turning it on, it stopped at the Siglent logo. It does not respond to any buttons, the USB port for communication with the computer does not work. You cannot reset using the Math function.The oscilloscope was used for approximately 100 hours.Please help.Sorry, I don't speak English and I use a translator.Greetings from Poland.Sławomir.

author: tautech
author_rank: Super Contributor
timestamp: August 07, 2024, 08:20:18 pm
content: Quote from: slawekmod on August 07, 2024, 07:16:16 pmWelcome to the forum.Check your messages.

author: slawekmod
author_rank: Newbie
timestamp: August 07, 2024, 08:43:18 pm
content: HelloYes, I received the message.I replied to the email.Thank you very much for help.Regards.Sławek

author: slawekmod
author_rank: Newbie
timestamp: August 07, 2024, 08:58:53 pm
content: Big thanks.The oscilloscope works!Thank you very much.Regards.Sławomir

author: Stestef89
author_rank: Newbie
timestamp: August 09, 2024, 11:32:30 am
content: Hi everyone, I have the same problem on my RSDS 1102CML+ oscilloscope, freezed on the boot logo RSPRO.I tried with math button but nothing change...Someone can help me please?Thanks in advance

author: Oztralian
author_rank: Newbie
timestamp: September 13, 2024, 10:24:56 am
content: I have the same problem as you guys have, got a SDS 1152CML+ stuck on boot screen.Tried multiple times the math button reset but has not worked.None of the buttons working - could someone help me with the usb reset?Inserting memory stick into front usb socket gets a response but utility key press button notworking. Rear usb connection yields -Siglent,SDS1152CML+,SDS1MHED4R5827,6.01.01.21R2\nCorrect make,model and serial number

author: tautech
author_rank: Super Contributor
timestamp: September 13, 2024, 10:35:37 am
content: Quote from: Oztralian on September 13, 2024, 10:24:56 amWelcome to the forum.Check your messages.

author: Oztralian
author_rank: Newbie
timestamp: September 27, 2024, 12:55:15 am
content: Thanks for the fix - the USB reset (& update) did the trick - cheers

author: PureSVMBC
author_rank: Newbie
timestamp: October 01, 2024, 08:39:12 am
content: I have the same problem, got a SDS 1072CML+ stuck on boot screen.Tried the math button reset but not worked, Could someone help me with USB reset/recovery package?

author: tautech
author_rank: Super Contributor
timestamp: October 01, 2024, 09:11:49 am
content: Quote from: PureSVMBC on October 01, 2024, 08:39:12 amWelcome to the forum.Check your messages.

author: JHF
author_rank: Newbie
timestamp: October 10, 2024, 05:40:36 am
content: Hi!It seems my SIGLENT SDS 1052DL+ got the infamous "stuck on SIGLENT boot screen"Would it be possible to receive the fabled recovery method ? It would save lives!(or 50$ and 2 weeks)Thanks in advance!J.H.

author: tautech
author_rank: Super Contributor
timestamp: October 10, 2024, 06:42:32 am
content: Quote from: JHF on October 10, 2024, 05:40:36 amWelcome to the forum.Just who exactly wants that sorta money for recovery ?Name and shame please.

author: JHF
author_rank: Newbie
timestamp: October 10, 2024, 12:06:49 pm
content: Haha, I don't remember the actual price of the recovery itself but the shipping cost of sending it back and forth was actually the major part of it(I trash the quote so I can't tell the detail)Thank you for the concern though!

author: tautech
author_rank: Super Contributor
timestamp: October 10, 2024, 06:48:18 pm
content: Quote from: JHF on October 10, 2024, 12:06:49 pmTo whom exactly please ?Recovery can be done byyou, when given the correct recovery package !Reach out to support-eu@siglent.com for the SDS1052DL+ recovery package.

author: JHF
author_rank: Newbie
timestamp: October 11, 2024, 07:36:03 am
content: Hi!Thank you for the answer and I'm gonna ask that support asap!I'll have to ask my boss on monday where he got the quote because I can't remember (it would be either the supplier or some repair company I guess - this thing has been sitting in a corner for over 6 months since that ...) but the thing is : I work in a school and since it's not personal/company money but public fund no one really care (it's just me who found paying for what looks like a software glitch ridiculous).PS : I did try spamming the "math" button to no avail then saw that forum ^^Anyway, thanks again for the help and have a good day/night!

author: Strykker
author_rank: Newbie
timestamp: October 17, 2024, 01:44:38 am
content: Hi All,New to the forum as i was looking for some guidance on how / If I can address the same "Stuck on the Logo" start up screen on my new to me SDS1052DL+. This thread appears to be a hotbed of folks that have had similar issues. Tautech appears to have been the savior of many. Ive also tried, on numerous occasions, to apply the Math button reset with no luck. Could someone please point me to the solution that seems to be quite successful for so many. @Tautech can you help me out please.Thanks,Mike

author: tautech
author_rank: Super Contributor
timestamp: October 17, 2024, 08:07:24 am
content: Quote from: Strykker on October 17, 2024, 01:44:38 amWelcome to the forum.Check your messages.

author: commstech
author_rank: Newbie
timestamp: November 05, 2024, 01:36:18 am
content: I have the same problem as others with my SDS1204X-E stuck on boot screen.Tried multiple times the math button reset but has not worked.None of the buttons working - could someone help me with the usb reset?Siglent SDS1204X-E SDSMMFCQ5R8232

author: tautech
author_rank: Super Contributor
timestamp: November 05, 2024, 01:49:10 am
content: Quote from: commstech on November 05, 2024, 01:36:18 amWelcome to the forum.Pop me a PM with your email address and we'll get you all fixed up.

author: JohnNemo06
author_rank: Newbie
timestamp: November 25, 2024, 08:58:22 am
content: Hello everyone,I'am writing from France.Same problem with this Siglent device (SDS 1052DL +).Stuck at boot logo with "1", "Utility" and "Run/Stop" lit.Have tried the "Math" button trick many times to no avail.Have you a solution using usb method ?Many thanks in advance.Best regards

author: tautech
author_rank: Super Contributor
timestamp: November 25, 2024, 09:03:45 am
content: Quote from: JohnNemo06 on November 25, 2024, 08:58:22 amWelcome to the forum.Siglent EU HQ will help you:info-eu@siglent.comThe USB recovery package they provide should also install the latest firmware; V6.02.01.13Check that it does.

author: slowtrain
author_rank: Newbie
timestamp: March 24, 2025, 11:41:43 am
content: Issue with oscilloscope RS PRO RSDS 1102CML+ ! it stays in the RS Logo.Could I have the recovery package please?Many thanks!

author: tautech
author_rank: Super Contributor
timestamp: March 25, 2025, 06:46:05 pm
content: Quote from: slowtrain on March 24, 2025, 11:41:43 amRS is your first point of contact however Siglent HQ can help you:support@siglent.com

author: slowtrain
author_rank: Newbie
timestamp: March 28, 2025, 08:04:43 am
content: Many thanks tautech, but I've not received a reply from Siglent support.

author: tautech
author_rank: Super Contributor
timestamp: March 28, 2025, 08:35:27 am
content: Quote from: slowtrain on March 28, 2025, 08:04:43 amGive them time.It's Friday afternoon at HQ.

author: Tigozawr
author_rank: Newbie
timestamp: April 03, 2025, 06:14:34 am
content: Same exact problem here with an SDS1052DL+. Turns the fans on, sometimes clicks the relays, but doesn't go past the splashscreen. I've tried pressing the Math button when booting and connecting the probes to the calibration pins. I've also tried inserting a USB stick with SDS1000DL+ Firmware - 6.02.01.07 into it. Formatted it into FAT32 with a 4GB partition and the rest 12GB free. Unfortunately, nothing. Can someone give me any pointers on what to do next?

author: tautech
author_rank: Super Contributor
timestamp: April 03, 2025, 06:33:26 am
content: Quote from: Tigozawr on April 03, 2025, 06:14:34 amWelcome to the forum.Siglent EU HQ will help you:info-eu@siglent.comThe USB recovery package they provide should also install the latest firmware; V6.02.01.13Check that it does.

author: bert-bert
author_rank: Contributor
timestamp: May 19, 2025, 10:30:12 am
content: Hello everyone!I have a Siglent SDS 1072CML+ that shows slightly different behavior than the ones of most of you.It powers on, but it is stuck at the bootscreen, and eventually a relay clicks.There is no power on the USB connector, so I cannot perform a recovery.There is no microSD card in the device. Shall there be a microSD card in the microSD card slot of the device? Just in case there should be one installed, would someone mind reading his microSD card with dd piped to gzip in LInux and sending me the content?For me the command is the following, but your sd card reader may require a different path:sudo dd if=/dev/mmcblk0 bs=1M|gzip -c > Siglent-img.gzlsblk shows the name of the available drives.it seems, there shall not be a microSD card in this device after reading what is written here in this forum. So no one needs to dump any microSD card. But I keep the commands here, as they may be handy in other cases.There is another forum post that deals with boot issues of these devices where the UART is accessed for further debug messages and a terminal interface.I attach the bootlog here, the UART messages are at a baudrate of 115200, but I cannot perform any actions there.Does someone have a clue?Will there be a flaw in my UART interface so that I cannot write or does this scope not expect any response here?Thank you in advance!Code:U-Boot SPL 2013.01.01-svn22880 (Dec 23 2015 - 15:35:13)config ddr_pll_config()++config ddr_pll_config()--nand_init+++++nand_init-----Lcd_Init()++SetUpLCD()++SetUpLCD()--len=768052, height=480, width=800Logo from nandflash: base=0x81000000; end=0x810bb81f; end-base=0xbb81f; rwsize=0xbb820; r=0x0Lcd_Init()--U-Boot 2013.01.01-svn22880 (Dec 23 2015 - 15:53:58)I2C: readyDRAM: 128 MiBNAND: 256 MiBMMC: OMAP SD/MMC: 0, OMAP SD/MMC: 1Using default environmentset_default_env::7090Net: <ethaddr> not set. Validating first E-fuse MACcpswHit any key to stop autobootBooting from nand ...NAND read: device 0 offset 0x3080000, size 0x3000003145728 bytes read: OK## Booting kernel from Legacy Image at 80200000 ...Image Name: Linux-3.2.0+Image Type: ARM Linux Kernel Image (uncompressed)Data Size: 2157768 Bytes = 2.1 MiBLoad Address: 80008000Entry Point: 80008000Verifying Checksum ... OKLoading Kernel Image ... OKOKStarting kernel ...Uncompressing Linux... done, booting the kernel.init started: BusyBox v1.13.2 (2012-04-08 17:28:57 CDT)starting pid 519, tty '': '/etc/init.d/rcS'rS in/etc/init.d/rcS: line 15: setterm: not foundstarting pid 536, tty '/dev/ttyO0': '-/bin/sh'Processing /etc/profile... Done/ # check_and_upgrade:starting...mount_fs: rw,ubi1_0,/usr/bin/siglent/usrubi1_0unattachedattach_ubi:datafsattach_ubi:11UBI device number 1, total 812 LEBs (103104512 bytes, 98.3 MiB), available 0 LEBs (0 bytes), LEB size 126976 bytes (124.0 KiB)MOUNT_DIR_NAME = /usr/bin/siglent/usrTEST_RESTURN =is_fs_mounted 0 ---is_need_upgradeis_need_upgrade:not need upgradecheck_and_upgrade:end...++mount_check_copy_appdata: startingmount_fs: ro,ubi2_0,/usr/bin/siglent/firmdata0ubi2_0unattachedattach_ubi:firmdata0attach_ubi:9UBI device number 2, total 400 LEBs (50790400 bytes, 48.4 MiB), available 0 LEBs (0 bytes), LEB size 126976 bytes (124.0 KiB)MOUNT_DIR_NAME = /usr/bin/siglent/firmdata0TEST_RESTURN =is_fs_mounted 0 -----mount_check_copy_appdata: ending

author: tautech
author_rank: Super Contributor
timestamp: May 19, 2025, 08:43:08 pm
content: Quote from: bert-bert on May 19, 2025, 10:30:12 amNormal for a boot freeze.Have you tried the HW reset , pressing Math repeatedly at boot ?USB recovery normally works and you can get the recovery packages from your local Siglent HQ.https://www.siglenteu.com/contact-us/Be sure to keep an eye on your Junk/Spam email folder as their reply might drop there.

author: bert-bert
author_rank: Contributor
timestamp: May 19, 2025, 09:37:51 pm
content: thank you for your reply!Sorry, while you were answering, I updated the post, so there is much more information above now. I did not see your reply back then.Pressing math has no effect.I have the recovery package, and do not know what to do with it, as there are no 5V on the USB connector, so it cannot read from USB.Thank you!

author: tautech
author_rank: Super Contributor
timestamp: May 19, 2025, 09:55:27 pm
content: Quote from: bert-bert on May 19, 2025, 09:37:51 pmNo USB power in boot freeze state is normal.Your USB stick must be configured correctly. The processor polls the USB port at boot for the recovery files which must be unzipped and placed in the root of the stick.Try several USB sticks before writing USB recovery off or source a new stick.If all fails ask your USB recovery package supplier for the SD card recovery files.

author: bert-bert
author_rank: Contributor
timestamp: May 27, 2025, 10:47:09 am
content: Thank you, tautech for giving hints!I got the microSD recovery package. It ended up in the spam folder, so I did not see it for days. Now the scope works. YEAH!I had to write the files to a small microSD card, short a solder joint, and recover the device.The UART was of no help. In boot freeze no interaction with the UART interface was possible. I could only read the log of the boot process, but could not write anything.I unsoldered the UART interface before the device was recovered, so I do not know whether there is more interaction possible in normal operation.More instructions for the UART are at the following page:https://www.eevblog.com/forum/testgear/help-restore-sds1000cml-after-unsuccessful-flashing/25/Thank you!

author: slowtrain
author_rank: Newbie
timestamp: May 28, 2025, 02:13:14 pm
content: Hi having received firmware from Siglent and from RS which was the same. The scope does not update and is stuck on the RS Pro logo. Tried the Math button trick tooAny other suggestions please?

author: tautech
author_rank: Super Contributor
timestamp: May 28, 2025, 05:03:56 pm
content: Quote from: slowtrain on May 28, 2025, 02:13:14 pmUSB stick preparation is key to success, follow the instructions precisely and/or try another stick.Be sure to format to FAT32.

author: slowtrain
author_rank: Newbie
timestamp: July 04, 2025, 08:48:23 am
content: So after many attempts to get the scope to boot from different USB memory sticks no bigger than 8GB. I have now successfully enabled the scope to boot up.Using an old 2GB SD card in a USB reader, the card was slow formatted to FAT32 using GUIformat program from ridgecorp.co.uk. Added the 3 files needed to the root of the card. Plugged into the scope and turned on. And in less than 2mins it was up and running again.Many thanks to tauatec for his help.

author: DanielPL
author_rank: Newbie
timestamp: August 13, 2025, 01:51:05 pm
content: Hallo, im using rs-pro-1052dl+ and my osciloscope is stuck on BOOT Can somebody share recovery package and some instruction how to proceed ?Thanks in advance.

author: tautech
author_rank: Super Contributor
timestamp: August 13, 2025, 08:29:44 pm
content: Quote from: DanielPL on August 13, 2025, 01:51:05 pmWelcome to the forum.Have you tried fast presses of the Math button during boot ?If that fails to recover it you need the USB recovery package.Drop Siglent HQ an email with clear description of your problem and with the model and SN#.support@siglent.com

author: DanielPL
author_rank: Newbie
timestamp: August 14, 2025, 05:17:25 am
content: Hey, yes i tried MATH button trick but didnt work out. Actually firmwares are avaliable on their page to download unfortunelty dont know way how to force it.

author: tautech
author_rank: Super Contributor
timestamp: August 14, 2025, 07:28:55 am
content: Quote from: DanielPL on August 14, 2025, 05:17:25 amYou can't force the single FW file and instead you must use a recovery package available from Siglent HQ.

author: Mr Lurpak
author_rank: Contributor
timestamp: September 03, 2025, 11:11:20 am
content: Can I ask what the solution was?I have a RSDS 1052DL+ similar fault.Cheers/RT

author: tautech
author_rank: Super Contributor
timestamp: September 03, 2025, 11:34:06 am
content: Quote from: Mr Lurpak on September 03, 2025, 11:11:20 amThe simplest solution is in the 3 replies above, contact Siglent HQ Support with your scopes model and SN# and ask for their USB recovery package.

author: Mr Lurpak
author_rank: Contributor
timestamp: September 03, 2025, 11:53:29 am
content: Anyone has a USB recover package for SDS1052DL+ or RSDS 1052DL+Mine is stuck in RS Logo and math already tried.Cheers.

author: Mr Lurpak
author_rank: Contributor
timestamp: September 03, 2025, 03:30:28 pm
content: Done thanks, I was just hoping to get it fixed sooner than later. But Thanks anyway.

author: Mr Lurpak
author_rank: Contributor
timestamp: September 09, 2025, 07:46:18 am
content: Can just say Siglent has a great support - it did solve the problem - re flashing the OS.

author: FERPA
author_rank: Newbie
timestamp: September 19, 2025, 10:55:09 pm
content: Siglent 1052DL+ stuck at boot logo. Buenas tardes soy de Ecuador-Sudamerica.. tengo mi osciloscopio que se queda en el Logo, si alguien me puede ayudar le quedo muy agradecido