TEquipment and Rigol. Rigol gave them my email, now I get junk mail. - Page 1
Forum section: electronics / testgear

author: farrell
author_rank: Contributor
timestamp: May 20, 2014, 04:11:08 pm
content: I contacted Rigol for new scope firmware, and they gave my email address to TEquipment. Seems like an unprofessional thing for them to do. I was also added to TEquipment's mailing list and now get junk mail from them. Anyone else had this sort of thing happen before (with Rigol or other brands) ?I got this from TEquipment the day after I contacted Rigol:Quote-Farrell

author: FrankenPC
author_rank: Unknown
timestamp: May 20, 2014, 04:21:22 pm
content: Happens to me all of the time everywhere on the internet.

author: gaijin
author_rank: Contributor
timestamp: May 20, 2014, 04:53:46 pm
content: I recently contacted Rigol looking for a DG4062 firmware update.Received the update the next day, no email from TEquipment yet.I've purchased quite a few things from TEquipment and the only email I receive from them is order status.Tektronix on the other hand download one manual and they will email and call.

author: mjkuwp
author_rank: Unknown
timestamp: May 20, 2014, 05:15:12 pm
content: you can unsubscribe - at least in the USA there is a decent law for this. I use the internet - a lot ! - and have tons of accounts. I use a unique email for every company - it is a pain. I have found virtually all companies behave properly. unsubscribe works.only current problem is spam from the email my wife uses for f-book and even that is really infrequent.If you don't have an unsubscribe option, email them and ask nicely to be removed using that feature. my bet is that they will honor a request.

author: corrado33
author_rank: Frequent Contributor
timestamp: May 21, 2014, 12:03:12 am
content: Quote from: mjkuwp on May 20, 2014, 05:15:12 pmDon't count on it. I've unsubscribed from a certain company's e-mails multiple times. Each time it says it'll take up to a week to take me off (really? BS). And every time I still receive e-mail from them. I finally sent them an angry e-mail telling them to take me off of the damn e-mail list. I'm not sure if it worked or not yet. It seemed like a reputable company as well.This isn't the case here, but then you have MANDATORY spam from companies or organizations you're a part of. I recently asked to be removed from the american chemical society's weekly/monthly newsletter and they responded with "Sure we'll place you on the snail mail newsletter." When I e-mailed again and asked to be removed from both, they told me it's mandatory for all members to receive the newsletter in one form or another to which I responded with "In that case, just send me the e-mail, I'll just send it to junk mail. Better to not waste the paper." Ridiculous business practices.

author: PedroDaGr8
author_rank: Super Contributor
timestamp: May 21, 2014, 12:49:29 am
content: Maybe they got confused and referred it as if you expressed interest in buying a scope? The first part mentions the firmware but the rest sounds like a canned response to a RFI for a scope.

author: macboy
author_rank: Super Contributor
timestamp: May 21, 2014, 12:05:50 pm
content: Quote from: PedroDaGr8 on May 21, 2014, 12:49:29 amThere is no confusion, your interest in this type of equipment is makes you a 'lead' and they sell your info.Every time I download a document from Keithley's website, one of their sales reps contacts me to see if I want to buy the newest version of whatever 20 to 30 year old equipment I just downloaded the manuals for.

author: ajb
author_rank: Super Contributor
timestamp: May 21, 2014, 12:34:54 pm
content: Quote from: macboy on May 21, 2014, 12:05:50 pmNext time giveBugMeNota try. They publish dummy logins for a bunch of those obnoxious sites that make you log in just to download a manual or datasheet. I just used it for Keithley's site the other day, in fact.