PayPal Crapping out - Page 1
Forum section: electronics / general

author: FreeThinker
author_rank: Frequent Contributor
timestamp: January 12, 2012, 08:06:46 pm
content: Not Electronics related but I feel the need to Rant!!!!End of November my credit card expired and I duly upgraded my details with PayPal with the newcard details. Then the shit hits the fan, and I've spent the last 6 to 8 weeks tring to get the damn thing verified through PayPal. They keep telling me that they have sorted it then proceed to use my expired card which is bounce by the bank, then email ME and tell me that I have insufficient funds in my account.The only way I've had of paying through PayPay is to manually credit my account before paying with PayPal this is a Royal PITA. Is it some cunning ploy by PayPal to boost there coffers by having my account permanently in credit (It is always empty and draws off my card usually) or are they just incompetent? No need to cast a I know the answer vote GRRRR!

author: EEVblog
author_rank: Unknown
timestamp: January 12, 2012, 08:50:32 pm
content: Nothing intentionally sinister there I'm sure (that would ruin their working model, they do enough other sinister stuff), it's likely just their stupid system got it's nickers in a knot on your account - that happens.Don't ask me how to fix it though, the usual way it to keep complaining and hope you actually get through to a human who knows what they are doing, or a human at all...Dave.

author: saturation
author_rank: Super Contributor
timestamp: January 12, 2012, 09:24:36 pm
content: I once had a major credit card problem with PP. What happened is if you register CC numbers more than 5x in 24 hours, it triggers an automatic hold on the entire account; the only way to fix was to physically call them by phone and speak to their security folks. This problem was not fixable through the website and my account was locked until I called them.The phone PP person was surprisingly a real local American, not a call center in some other country. He explained that fraudsters log on to hacked PP, max out a card, change cards, then continue buying. How they arrived at 5x over 6, 7,8, etc., I don't know. PP related fraud is very widespread, that is why they are so strict.The reason I had 5 changes is I use a CC service that generates a hash version of a CC number, to be used only once, and for one vendor. Alas, I didn't know this hash number was refused by the PP system, so when I made the purchase it said CC invalid. After 5 tries, I got locked out. Other than that I've been problem free with paypal since they were founded.

author: siliconmix
author_rank: Frequent Contributor
timestamp: January 20, 2012, 08:32:14 pm
content: i got an phishing email supposedly from paypal looked just like the real thing.it said my card details needed updating.

author: SoftwareSamurai
author_rank: Regular Contributor
timestamp: January 21, 2012, 02:13:58 am
content: Quote from: siliconmix on January 20, 2012, 08:32:14 pmYeah, I got that too. I forwarded it to PayPal's email scam mailbox for them to analyze.

author: mariush
author_rank: Super Contributor
timestamp: January 21, 2012, 02:44:59 am
content: Quote from: FreeThinker on January 12, 2012, 08:06:46 pmWhen I had problems with Payapal, I added their business number on Skype and called them... It's free as it's an US 800 number but they have a bot which asks you to press 1 for something, 2 for something else etc ... at which point you can say "agent" or just keep quiet and after a while it asks you to say the number... or something like that, the point is you eventually you get through to a human person.Once there, problems are usually solved faster.