Seek thermal workarounds - Page 1
Forum section: electronics / general

author: tszaboo
author_rank: Super Contributor
timestamp: October 09, 2023, 11:54:43 am
content: I have a Seek compact pro at work that I'm using for documentation.So the app stopped completely working, we cannot get it to work on several phones.I plugged it to my PC, shows up as PIR324 thermal camera, so it works.Downloaded Seek Scan, launched it. The camera starts "clicking" so it's doing it's calibration, but no image on the PC.Honestly, I'm kinda pissed off that this camera was bought in the first place, because I wanted to buy a proper one. Then one engineer decides to disregard due process and gets this toy, so we are screwed. "I thought you guys already have a thermal camera"What sort of third party apps there are to use it, or does anyone know a workaround for this?

author: Fraser
author_rank: Super Contributor
timestamp: October 09, 2023, 02:08:32 pm
content: Opportunity knocks…… “the camera is ‘dead’…… we need a new camera and this time we need one that is reliable”

author: tszaboo
author_rank: Super Contributor
timestamp: October 09, 2023, 03:30:52 pm
content: Quote from: Fraser on October 09, 2023, 02:08:32 pmYeah, though in the meantime I still have a report to be finished.For now I glued a thermocouple to the DUT part, let's hope that's enough.

author: FinstP
author_rank: Newbie
timestamp: October 14, 2023, 01:58:59 pm
content: No great help, but I have had a Seek thermal Pro since it was first released and it still works perfectly with iPhone(s) and iPad Pro.It has a lightning connector and I am happy to say that Apple’s (new?) lightning to USB-C connector works perfectly with newer iPads

author: tszaboo
author_rank: Super Contributor
timestamp: October 17, 2023, 11:37:29 am
content: Just FYI all, I emailed Seek support the same time that OP was written, from my work email, and there has been no communication, other than "we received your mail, and you have a ticket".

author: trinacria
author_rank: Contributor
timestamp: October 17, 2023, 01:09:24 pm
content: Did you remove any protective packaging stickers from the lense?They have lists of phones that are compatible or incompatible, and an email address to contact if yours isn't on the list.https://support.thermal.com/hc/en-us/articles/204641029-Compact-Series-Phone-Compatibility.

author: tszaboo
author_rank: Super Contributor
timestamp: October 17, 2023, 01:13:02 pm
content: Quote from: trinacria on October 17, 2023, 01:09:24 pmNo idea, multiple people used this tool.Quote from: trinacria on October 17, 2023, 01:09:24 pmMy phone isn't on the list, and it was working a few weeks before.

author: trinacria
author_rank: Contributor
timestamp: October 17, 2023, 01:16:41 pm
content: Well if they used it, then the lense isn't blocked by a sticker anymore.I haven't tried it yet, but there's SeekOFixhttps://www.eevblog.com/forum/thermal-imaging/seekofix-new-windows-software-for-seekthermal/

author: gabiz_ro
author_rank: Regular Contributor
timestamp: October 17, 2023, 02:19:55 pm
content: why seek scan?Just tested now on Compact ProCamera clicking like is running but no image, in setting on camera I can see serial number so it is somehow detected.Seek Simple Viewer instead works fine.

author: oran
author_rank: Newbie
timestamp: April 03, 2025, 06:15:41 am
content: Hi everyone,I recently discovered that I own a Seek Thermal CompactPro FastFrame camera (Product ID 0x0011, PIR324 Thermal Camera).I am trying to enable the full 15 FPS streaming mode on Linux using libseek-thermal, but I understand that this requires a specific unlock command that is not publicly shared due to export control concerns.I would like to kindly ask if anyone here who has successfully enabled FastFrame mode would be willing to share the unlock sequence with me privately.I legally own this FastFrame device and I intend to use it strictly for personal research and non-commercial use.If anyone is willing to assist, please feel free to send me a private message (preferably at oranzohar@gmail.com) or reply here and I will follow up.Thank you very much in advance!

author: gabiz_ro
author_rank: Regular Contributor
timestamp: April 03, 2025, 06:30:54 am
content: Have no ideea about linux and libseek-thermal, didn't use linux and seek camera until now.If is FF (FastFrame) then will work with so called high framerate without any unlock command, just plug it into capable phone or use Seek Simple Viewer under windows.Their sdk contain some prebuilt linux binaries also but you need access to their developer area or someone to share with you required files.If is not FF then only firmware patch will enable higher than 9 fps

author: IwuzBornanerd
author_rank: Frequent Contributor
timestamp: April 03, 2025, 10:24:41 pm
content: Quote from: oran on April 03, 2025, 06:15:41 amI own both fast- & slow-frame Pro Compact Seeks. The product ID is the same for both. The Fast-frame version has back-to-back F's engraved on the back of the round part of the case.With my own Linux software, the FF pro will run at up to 18 frames per second if I put the USB transfers in a separate thread, OR force my laptop's CPU to run at 4GHz or higher with a single thread. So no special control codes are required, as@gabiz_rostated. The slow-frame Pro only runs at 9fps regardless of CPU speed or number of threads.I believe 18fps is the fastest the camera can shift out the data, as there are no gaps between the 13-transfer groups for each frame when it is running at 18fps.

author: DaneLaw
author_rank: Frequent Contributor
timestamp: April 04, 2025, 02:26:46 pm
content: On iOS Ipad 2018Seek Compact Pro FF It also peaks at around 18fps.Mediastats:QuoteSeems to correspond with the framerate readout you can activate, that cycles between 17Hz and 18HzAn old4r video, trying to see if there was any noticeable hotspots on a tiny ceramic heatingplate from MiniWare

author: gabiz_ro
author_rank: Regular Contributor
timestamp: June 18, 2025, 06:50:52 am
content: On one Compact Pro (originally not FF) with a firmware patch become FF.Then pushed further and I can get 27fps but temperature reading are wrong but image is OK.For almost a year project is on stand-by, will resume work on that soon.