Nespresso shop, how did they scan my purchases through a paper bag? - Page 1
Forum section: electronics / general

author: RJFreeman
author_rank: Regular Contributor
timestamp: February 21, 2018, 08:00:15 am
content: Ok, so I went to the Nespresso shop in Pitt St mall today (we were out of coffee, Judge me (or not) that I drink Nespresso, up to you).The nice lady gave me a paper bag, I went and selected the pods I wanted, placed them in the (opaque) paper bag, and returned to where the nice lady was standing.We (well she really) sorted out the Nespresso membership details (my wife usually buys them) and then I thought we were going to start scanning bar-codes etc, but instead she asked me to place the boxes of pods horizontally in the bottom of the bag, the bag was then placed in a well in the counter, and somehow the POS read what pods I had in the bag, displayed this on the screen, I paid and went.BUT, how did the Point of Sale system know what I had in the bag?The bag was thick opaque paper, so not a bar code system.I would have guessed some kind of of NFC or RFID type system, presumably they can get the cost down fairly low for these, although I would have thought reading multiple (and similar) tags at once might have been a bit more involved.But pulling apart a couple of boxes I could find no sign of a coil or RFID chip, so maybe, or maybe not?I wouldn't have thought it would be in the pods themselves.Does anyone know?I am sure the answer is probably very simple and I missed something obvious....

author: Halcyon
author_rank: Unknown
timestamp: February 21, 2018, 08:41:35 am
content: Quote from: RJFreeman on February 21, 2018, 08:00:15 amYou guessed correct, it'll be an RFID system (probably 433 MHz). (By the way, there is also a reader which scans your Nespresso club membership card when you place it on the counter).There will either be a label with a thin metal coil or it could also be embedded into the cardboard tube itself. Passive RFID tags are cheap and easy to produce, in the ballpark of 5-10 cents per tag.Depending on the system used, multiple RFID tags can be scanned "simultaneously". What's actually happening is the scanner interrogates one tag at a time (to avoid a collision) but it's done at high speed so it seems like it's all happening at the same time.We use a similar system to track some assets at work. We could have a box of say, 50 items, which can all be scanned in a matter of seconds, just by pointing the reader at the cardboard box. It will produce a list of serial numbers which are present inside that box.

author: mikeselectricstuff
author_rank: Super Contributor
timestamp: February 21, 2018, 09:45:14 am
content: Could it be that they're all the same price and they just weighed them?

author: Halcyon
author_rank: Unknown
timestamp: February 21, 2018, 09:55:13 am
content: Quote from: mikeselectricstuff on February 21, 2018, 09:45:14 amPrices vary depending on the blend. Limited edition capsules and other ranges, such as their flavoured "Variations" range cost most than the standard ones.

author: mikeselectricstuff
author_rank: Super Contributor
timestamp: February 21, 2018, 10:10:27 am
content: http://www.intotheminds.com/blog/en/rfid-technology-used-nespresso-enhance-customer-experience/https://www.retailcustomerexperience.com/news/rfid-based-self-checkout-system-targets-specialty-shops/

author: RJFreeman
author_rank: Regular Contributor
timestamp: February 21, 2018, 10:12:07 am
content: Quoteyes I was looking for a piece of foil of some sort, when I pulled the cardboard boxes (tubes would be a better description) apart.QuoteWell I have pulled apart two tubes looking for a foil coil, or similar, without success, although they do have metallic paint printed on them, so maybe using the paint somehow?Quoteso how does it separate them?I would have thought giving each tag a different address would be too cumbersome, and needed a high (or maybe just slightly higher?) level of smarts on the RFID chip, then you would have to scan a lot of addresses on the off chance. so is it space separation? Although the tubes are not that big and right next to each other, so avoiding cross talk would be a challenge, and then you would have to move the detector around (or multiple detectors)?or do they do something clever with phasing on the transmitter/exciter.QuoteNo it listed the different types of coffee pods, and different prices for them

author: RJFreeman
author_rank: Regular Contributor
timestamp: February 21, 2018, 10:19:02 am
content: Quote from: mikeselectricstuff on February 21, 2018, 10:10:27 amAh yes, Ironically I read the first article, which didn't actually say the products were scanned using RFID, and shows the video as unavailable and as I knew the Nespresso club card used RFID I presumed they must have meant that....The second article (which I hadn't read) does say the products are scanned using RFID, so Now I should have a closer look at another cardboard tube (I shredded the other two looking for the hidden RFID chip and coil).

author: frozenfrogz
author_rank: Frequent Contributor
timestamp: February 21, 2018, 10:54:29 am
content: Next time, take one of your Nespresso paper bags fully lined with aluminium foil to the shop and see if the check out is still guessing correctDare I say: I absolutely execrate Nestlé and all of their business practices. I try to stay as far away from all their brands as possible. They steal, lie, exploit and maraud wherever they can and take advantage of others where possible without morals or a sense of decency.Basically, they are "Water and Power" from Tank Girl.

author: RJFreeman
author_rank: Regular Contributor
timestamp: February 21, 2018, 11:23:21 am
content: Aha!Found the bugger.....

author: RJFreeman
author_rank: Regular Contributor
timestamp: February 21, 2018, 11:27:24 am
content: On the end tab, not sure how I missed that.

author: Halcyon
author_rank: Unknown
timestamp: February 22, 2018, 01:43:47 am
content: Quote from: RJFreeman on February 21, 2018, 10:12:07 amThere are a number of anti-collision protocols which can be implemented. Each tag has it's own unique serial number. Some tags have the ability to generate random numbers within the tag itself once powered.Have a look at the attached paper. It gives you an overview of how some of these protocols work.

author: Alex Eisenhut
author_rank: Super Contributor
timestamp: February 22, 2018, 02:59:19 am
content: Quote from: frozenfrogz on February 21, 2018, 10:54:29 amI feel the same way, that's why I buy McDonald's coffee from Walmart.