bm786 - Page 1
Forum section: electronics / repair

author: boeufkak
author_rank: Newbie
timestamp: December 02, 2024, 05:32:51 am
content: hi,the battery retaining clip has snapped in my bm786. i've tried reaching out to dave to order a replacement battery compartment, if he even stocks them, but he might've missed the email. would anyone have any advice as to where to grab one in the uk as i can't seem to contact anyone from brymen directly and the stockists i've contacted (telonic, tme, eleshop) haven't been able to help.thanks for your help in advance.

author: J-R
author_rank: Super Contributor
timestamp: December 03, 2024, 11:47:29 pm
content: My suggestion is to keep trying to reach out to Dave. Did you try direct messaging him?

author: BILLPOD
author_rank: Frequent Contributor
timestamp: December 04, 2024, 02:32:21 pm
content: Good Morning Boeufkak, I would try contacting the place that sold you the DMM. It might still be under warranty. And even it isn't, maybe they can get repair parts.

author: J-R
author_rank: Super Contributor
timestamp: December 05, 2024, 12:10:59 am
content: You could also try reaching out to Welectron. I have noticed they sell a few spare Brymen parts, although not that specific part currently:https://www.welectron.com/navi.php?qs=brymen+spare

author: boeufkak
author_rank: Newbie
timestamp: December 19, 2024, 08:00:35 pm
content: aye, i bought it off the eevblog site, tried contacting him first, no reply.i also tried basically all of the major european electronics sites i could think of, and of the few that replied, no-one seemed to have any stock of the part. eventually i managed to reach someone at brymen in taiwan who arranged for the spare to be included in a shipment of other stuff going to welectron, but they're ghosting me now and i don't really know what to do. i guess i'll keep trying to reach out to dave as well, but i suppose it's probably going to end up being a paperclip or tinfoil job for a while longer...

author: Furna
author_rank: Frequent Contributor
timestamp: December 19, 2024, 08:30:58 pm
content: Whois is ghosting you? Brymen Taiwan or Welectron?As a small private customer, I never had communication issue with both.I would suggest to wait a couple of days and then email again Welectron.All the best!

author: boeufkak
author_rank: Newbie
timestamp: December 21, 2024, 06:26:16 am
content: welectron. after speaking with the rep in taiwan, he said he'd agreed with someone at welectron to accept the part in a shipment that was being sent to their business. this was a couple of weeks ago. i have repeatedly contacted welectron with my shipping information for an update and in an attempt to generate an invoice so i could pay for the part and have it sent, no acknowledgement whatsoever. i would understand if they don't want to accept payment for something which hasn't arrived from the supplier yet, but i have no idea if that's the case, because no one is willing to talk to me.

author: hub
author_rank: Newbie
timestamp: December 21, 2024, 06:40:08 am
content: In Poland, the authorized distributor of the Brymen brand is Biall.http://www.biall.com.pl/contact.htmlThey once helped me get a part of my meter, unavailable for sale.

author: Furna
author_rank: Frequent Contributor
timestamp: December 21, 2024, 09:21:27 am
content: Quote from: boeufkak on December 21, 2024, 06:26:16 amWhat I can tell you is that it could take over a month for a shipment to arrive from Taiwan to Europe.As I wrote already, wait a few days and email again Welectron and keep in Cc your contact in Brymen (I guess you wrote to @brymen.com right?).