Siglent spam warning! - Page 1
Forum section: electronics / testgear

author: Jonny
author_rank: Regular Contributor
timestamp: January 08, 2015, 10:37:11 pm
content: *edited*I have decided to retract my original post as I have come to realize it is entirely possible that Siglent aren't at fault and I may have been mistaken here due to an unfortunate coincidence. As such I don't want to cause them any undue grief.Thanks to all who posted their thoughts on the matter.Jonathan

author: tautech
author_rank: Super Contributor
timestamp: January 08, 2015, 10:43:53 pm
content: Quote from: Jonny on January 08, 2015, 10:37:11 pmFill me in on it all Jonathan, I'll see what I can do.

author: Jonny
author_rank: Regular Contributor
timestamp: January 08, 2015, 10:45:50 pm
content: Hardly worth it. Now my email address has been supplied to all and sundry I can't imagine any of them will bother removing it from their list.

author: retiredcaps
author_rank: Super Contributor
timestamp: January 08, 2015, 10:56:19 pm
content: I'm not a Siglent customer, but I can't understand why any company in 2015 would require login information to see a datasheet or user manual.If I go tohttp://www.siglent.com/ENs/down.aspxand click on any download button, it says"You are not logged in. Please login"I thought Siglent would want their informationeasily accessibleto potential customers?If you click on Register, there is a checkbox already filled in (opted in by default) to get all the Siglent emails, promos, etc. It shoud be unchecked (opted out by default).And yes, Dave ranted about this 5 years agohttp://www.eevblog.com/2009/12/01/eevblog-47-recruitment-consultants-suck-and-engineering-evil/"100% pure rant time.Dave cuts lose on recruitment consultants, local component suppliers, and companies that make you register to get datasheets."

author: tautech
author_rank: Super Contributor
timestamp: January 08, 2015, 10:58:31 pm
content: Post away all EEVbloggers, if there is a problem with spam mail then Siglent does need to know.Never had any problems myself, theonlyunsolicited emails from Siglent I receive are product release announcements and special offers.But different ISP's have better spam filtering than others.Maybe that why I have no problems.The only way it can be addressed is with as much feedback as possible.Thanks in advance.

author: tszaboo
author_rank: Super Contributor
timestamp: January 08, 2015, 11:08:38 pm
content: Quote from: Jonny on January 08, 2015, 10:37:11 pmI get 5 or more a day only from Texas Instruments. Sometimes at 3AM, during the day, when I forgot to turn off the sound on my phone...

author: Wuerstchenhund
author_rank: Super Contributor
timestamp: January 08, 2015, 11:12:58 pm
content: Quote from: retiredcaps on January 08, 2015, 10:56:19 pmIt's not just Siglent. Tektronix is actually even worse. Several days ago I downloaded the manual for a Tek scope, which requires being registered with Tek (which I am). Before the download starts a popup comes up with a checkbox asking if I wanted to be contacted by a Tek representative. Of course I didn't so I left the box unchecked.Low and behold I got a call yesterday which was captured by my voicemail. It was a Tek representative noticing that I had downloaded a manual just wanting to ask if I need anything. And they're wondering why they get barely any business these days.On the other side is Agilent/Keysight, not perfect but still much better as if you want you can still register an account there, but manuals and stuff can also be downloaded without an account (they just ask for some name and some email before the download - doesn't even have to beyourname and email).

author: c4757p
author_rank: Super Contributor
timestamp: January 08, 2015, 11:13:11 pm
content: Yeah, but he's suggesting actual spammers got his address, not that Siglent themselves are sending them. Surely you can tell TI to piss off.

author: Jonny
author_rank: Regular Contributor
timestamp: January 08, 2015, 11:19:13 pm
content: Quote from: c4757p on January 08, 2015, 11:13:11 pmCorrect. All of the usual crap that tries to sell you something or send you to somewhere to catch a virus.

author: nctnico
author_rank: Super Contributor
timestamp: January 08, 2015, 11:29:42 pm
content: Quote from: retiredcaps on January 08, 2015, 10:56:19 pmAnd even if you login the download isn't working. Better usewww.siglentamerica.com

author: Wuerstchenhund
author_rank: Super Contributor
timestamp: January 08, 2015, 11:31:14 pm
content: Quote from: c4757p on January 08, 2015, 11:13:11 pmShould be easy to find out if it is indeed Siglent that leaks the email addresses. Someone just needs to setup an unique email address that is only used for registering with Siglent, and then see if the spam amount has increased.

author: Siglent
author_rank: Regular Contributor
timestamp: January 09, 2015, 02:14:28 am
content: Dear Jonny,We are so sorry for making you in trouble.But we must make the following statement:1. We absolutely guarantee the privacy of our user information. As you know, siglent is a new company to compare with the other international companies. Our customer database is very small, it is not worth selling our credibility.2. We will send Upgrade Information and newsletters to our customers never more than two per month. You can unsubscribe it anytime or write email to us, we will move your out the email list.Dear All,3. We have 4 official websites.www.siglent.comis the Chinese website, just for Chinese customers.(Need Login to download)www.siglent.com/ensis the international website, but the website service space is in China, so it is mainly used for Asia customers. (It is translated from the Chinese website, so it need Login to download)www.siglentamerica.comis for the North American customers. (Do not need to Login)www.siglenteu.comis for the European customers. (Do not need to Login)We are not sure why you received so many spam emails, please feel free to contact us, we will help you to find out the cause.Email: marketing.int@siglent.comsales@siglent.comYour friend: Kevin.FuSiglent Marketing Department

author: Jonny
author_rank: Regular Contributor
timestamp: January 09, 2015, 02:36:52 am
content: Thanks for your reply Siglent. I did usewww.siglent.com/ens. I guess the host location would explain why anything over a few MB cannot be downloaded without it aborting.I apologize if I jumped the gun but I have not done anything else in the given time frame that could lead to this.I thought I would set up a hotmail account to register with and see if that also got spam but it looks like hotmail is blocked in china (verification code can't be sent).I'll trust what you say is true and think maybe hackers obtained your user database, there's enough of that activity going on right now.

author: devanno
author_rank: Regular Contributor
timestamp: January 09, 2015, 04:27:02 am
content: I don't think your additional SPAM is due to Siglent. I signed up and asked for the information, and I've seen no increase in SPAM at all. I do get some SPAM, but I've been getting some of it for ages. I have quite a few e-mail addresses, and the one that Siglent have has shown NO SPAM. I suspect that this is an unfortunate coincidence.

author: LA7SJA
author_rank: Regular Contributor
timestamp: January 09, 2015, 06:05:13 am
content: I use something like this10minutemailwhen I need to get a download link.

author: retiredcaps
author_rank: Super Contributor
timestamp: January 09, 2015, 07:49:00 am
content: Quote from: Siglent on January 09, 2015, 02:14:28 amIf you want to capture the North American market, the website namehttp://www.siglentamerica.com/is not intuitive. Most people including myself just thought it washttp://www.siglent.com/You should be able to deduce from my IP address that I reside in Canada and thus redirect meautomaticallyto an English site.Amazon, Mouser, etc have been doing this automatically for a long time now.Asking me to rememberwww.siglentamerica.comisn't going to happen.

author: Pinkus
author_rank: Frequent Contributor
timestamp: January 09, 2015, 07:55:26 am
content: Rule #1: Always use a trashcan-mailadress for registring stuff (such aswww.Mailinator.com).Rule #2: Never give away your phone number

author: rf-loop
author_rank: Super Contributor
timestamp: January 09, 2015, 08:21:22 am
content: I have two account in Siglent (two because first I think first was failed (due to high lag over great wall and due to long distance also IP packet delay and fragmenting is high. ), but later found it also works)I have not get any extra "spam" mail related to SiglentThis other account was registered with new virgin email (gmail) account and this time not used for any other purpose and not get any extra "spam".To my normally (and carefully) used "official" email I get some times nearly 100 spam mails every day. But they do not pop up to my eyes because spam filters are working (and I really do not open any emal what I do not regognize "known" and never ever go to "unsubscribe" link. Only mark that all emails from this address are spam)When register over http web to some place, if it is Siglent or what ever where need some registration it is like you send all these information as open post card where is your address or other information. (they do not use even https for registry page)Rigol want also your data before you can load example User Manual etc.. and also just in open as post card "look all what I write" http page.-----Btw: I do not remeber "siglentamerica" or "siglenteu". Why I need remember these. My web browser remember it in my links.Personally I hate this "redirecting" what many business use.It was long time ago HP (Agilent / Keyshit) do it. It try turn me always to HP Finland side. But also in this case, solution was I store HP Usa link and allways need some manuals it was without this redirection hassle. I want be "boss" where I go with my computer. I do not want some hidden system select where I'm going. This same problem was also some times with eBay. I want my self make decision what side exatly I go. Perhaps it is better to start using Tails to stay away from these data collectors.

author: Corporate666
author_rank: Unknown
timestamp: January 09, 2015, 01:04:31 pm
content: Quote from: Jonny on January 08, 2015, 10:37:11 pmYou should be really careful in bashing a company in your thread title if you are not 100% sure they are to blame. In this case, they are very likely not to blame.I have seen a HUGE rise in spam over the past week or two, from 10 a day to 10-20 per hour. It's not that someone gave out my email, it's just that some new spammer will start up and send out a massive quantity of junk mail for a few days before they get caught and shut down or before they make it onto various blacklists and their mail gets filtered out.

author: wraper
author_rank: Unknown
timestamp: January 09, 2015, 01:34:54 pm
content: As you already received spam, that means that your email address was already in spammer databases.