There was a problem with my order, they "fixed" it. - Page 1
Forum section: electronics / general

author: PeterFW
author_rank: Frequent Contributor
timestamp: March 11, 2015, 06:23:51 pm
content: Hello!Recently i ordered a few 0805 resistors amongst a bunch of other stuff.A few days after the order arrived and i got to the point were i needet the resistors and realised they shipped 0603 5pf capacitors indestad of my 0805 resistors.I shrugged it of and told the company they made a mistake, i dit not expect or want a replacement. Maybe 50cent credit on the next order but i would have been fine without that too.They decidet to re-ship the 50 resitors, take a look:http://imgur.com/a/wFgT2Greetings,Peter

author: suicidaleggroll
author_rank: Super Contributor
timestamp: March 11, 2015, 06:35:30 pm
content: I had a similar experience with Monoprice recently. I ordered 5 DB9 null modem F/F adapters and 5 M/M adapters, they sent 10 M/M.I chatted with them on their site, they sent out a replacement. Gigantic box, with 5 M/M adapters in it, again.I chatted with them again, apparently they had a stocking issue that was corrected that morning, so they sent out another replacement. Another gigantic box, this time it actually had the F/F adapters in it.Three shipments, three massive boxes that probably cost $10/each to ship, all for about $6 in parts. And I now have 15 M/M adapters, yay...

author: Neganur
author_rank: Unknown
timestamp: March 11, 2015, 11:06:48 pm
content: that label looks familiarConrad electronic?

author: PeterFW
author_rank: Frequent Contributor
timestamp: March 11, 2015, 11:57:04 pm
content: Quote from: Neganur on March 11, 2015, 11:06:48 pmIt was intentional that i dit not include the information were i ordered the parts

author: Galenbo
author_rank: Super Contributor
timestamp: March 12, 2015, 04:50:11 pm
content: Quote from: Neganur on March 11, 2015, 11:06:48 pmNoticed it too :-)

author: SeanB
author_rank: Super Contributor
timestamp: March 12, 2015, 05:22:00 pm
content: Google HP packaging, they use bigger boxes, and even sent a crate that required a forklift. Inside was a paper with an upgrade code........http://www.theregister.co.uk/2009/07/29/aboxalypse_now/http://www.theregister.co.uk/2008/07/23/enormouse/http://www.theregister.co.uk/2008/07/18/hp_packaging/

author: PTR_1275
author_rank: Frequent Contributor
timestamp: March 14, 2015, 05:49:54 am
content: We sometimes ship small items in larger than needed boxes so they don't get lost in the postal / courier system, but these packaging examples take the cake.Some of the ones on the external links above are mind boggling, who thought you would need a full pallet for a computer mouse??

author: SeanB
author_rank: Super Contributor
timestamp: March 14, 2015, 08:02:13 am
content: Small things sent courier! I ordered some sealing bars for a sealing machine. Sent via courier, in a plain paper envelope, so of course when they arrive they had sent 3, and I got 2. The next time, after the back and forth ( and we ate it as we had sent the courier) they packed them in a small box, inside which was the 4 sealing bars, packed each in a plastic bag, then the lot packed in another ziploc bag, this in an A4 envelope, and all in a cardboard box filled with packing peanuts, this then wrapped in pallet wrap to make sure it could not lose anything.

author: kripton2035
author_rank: Super Contributor
timestamp: March 14, 2015, 09:41:38 am
content: I bought a 60 cases box with 1/4w resistors inside from conrad years ago...I received it, checked and the 1M? resistors were missing.I called them, ok we resend the missing onesome days later, a BIG packet arrives, it was the same 60 drawars box with all resistors inside ...and you know what : the 1M? were still missing !!!!!