Lattice iCECube Licensing key - Page 1
Forum section: electronics / general

author: zitt
author_rank: Regular Contributor
timestamp: August 05, 2023, 05:08:39 am
content: Very frustrated here. Been two weeks and several emails into Lattice Semiconductor to try and get an iCECube2 licensing key.I created a new account two weeks ago... to my (non-free) email account but I still cannot access any of the account pages.https://www.latticesemi.com/Support/Licensing/DiamondAndiCEcube2SoftwareLicensing/iceCube2returnsQuoteI emailed Webmaster a week ago. No response. emailed a different address earlier tonight.Does anyone have any alternate ideas on getting a license key for use with iceCube2? I know this isn't a tech support forum for lattice.... just beyond frustrated that I can't seem to get a license and they are ... non-responsive.

author: stone
author_rank: Contributor
timestamp: August 05, 2023, 12:35:37 pm
content: What project to develop?

author: zitt
author_rank: Regular Contributor
timestamp: August 05, 2023, 06:39:28 pm
content: I have a personal dual port ram design I want to test... created from ChatGPT in vhdl.Curious how close it got to "functional".

author: iMo
author_rank: Super Contributor
timestamp: August 08, 2023, 09:53:28 pm
content: I never (really never) had a single problem re licensing file or registration with Lattice - icecube2 and Radiant. Renewed the licences perhaps 3 times already, as it is 1 year license. Also the support was quite responsive, I had perhaps 10 tickets there, they responded within a day or two, not always with a solution, but at least they responded..It could be they are vetting the newcomers somehow..

author: SiliconWizard
author_rank: Super Contributor
timestamp: August 08, 2023, 10:04:33 pm
content: Haven't heard of that. But they may be blacklisting email addresses from some particular email providers.

author: zitt
author_rank: Regular Contributor
timestamp: August 12, 2023, 05:22:21 am
content: IDK. I've changed my account. I've sent them emails. Nothing seems to work.At this point; I think I'm done even bothering as Efinix doesn't seem to have the same problems able to download and use their software with no fuss.

author: trossin
author_rank: Contributor
timestamp: August 19, 2023, 06:45:31 pm
content: I ran into the same issue. I emailed the webmaster and got no response. So, I phone the site in Oregon (found the phone number in the careers section). 2 days later, I got an email from the webmaster and my account worked. A day prior, I created a new account with a gmail account and got my license instantly. I think their system may have farted a few weeks ago when someone was on vacation and it is now back up. I suggest giving it another try or call the factory in Oregon. They picked up the phone right away. I was amazed.

author: ale500
author_rank: Frequent Contributor
timestamp: September 27, 2023, 06:23:55 am
content: Wasn't ICEcube deprecated in favor of Radiant ? The primitives changed their names too (surprise!)... Oh an oldish thread...

author: SiliconWizard
author_rank: Super Contributor
timestamp: September 27, 2023, 06:27:10 am
content: Quote from: ale500 on September 27, 2023, 06:23:55 amWell, yes and no. Radiant doesn't support anything older than the iCE40UP (UltraPlus) series IIRC. So if you need to support older iCE40 chips, no luck with Radiant.