Trio test Australia no longer showing pricing on their site? - Page 1
Forum section: electronics / general

author: Synthtech
author_rank: Regular Contributor
timestamp: December 25, 2018, 11:26:39 am
content: I went to the Trio Test site today to as I need an extra Keysight multimeter for an upcoming job and found that now their website no longer shows pricing - every product that l looked at on the site now just shows a “call us for a price” button, even the “specials” page. So now the ability to price compare several models in the Keysight range (or any other) to make a selection that includes budget parameters is gone. And why on Earth advertise items as “on special” and not show a price?So off I went to Element 14’s site instead and I get to see exactly what they charge for each model, what’s in stock and I get free shipping there as well. Not my preferred supplier for test gear but they made it easy. Shopping online with secret pricing does not work on weekends or public holidays or after hours when “call for a price” makes a website like a physical store that opens at 9:00AM and closes at 5:00 PM. you can’t put something in a shopping cart when you don’t have a price which somewhat negates the whole concept of online shopping.I wonder why they changed their site? I hope it’s temporary.

author: lowimpedance
author_rank: Super Contributor
timestamp: December 25, 2018, 01:07:24 pm
content: Trio test as we knew it no longer exists. The company was sold to IDP group (real good fit there).Whats left of the former employees will be all looking for new jobs in the new year.Frankly I dont have any confidence in the future direction of Trio.

author: PTR_1275
author_rank: Frequent Contributor
timestamp: December 25, 2018, 01:46:50 pm
content: I’ve dealt with them a few times for keysight parts because they were 1/2 the price of the local keysight dealer. The test equipment prices seem to be pretty consistent across all the distributors though.A few weeks ago I emailed Trio for a quote on a fairly expensive item that they are Australian agents for, nothing. Still haven’t heard anything so I went elsewhere.

author: Unknown
author_rank: Unknown
timestamp: December 25, 2018, 10:01:17 pm
content: Quote from: lowimpedance on December 25, 2018, 01:07:24 pmThat'll beIPDgroup, the big locally-owned GEC/Alstom agent & power & engineering distributor who've been around for years. NotIDPthe box maker, or the local IDP international education/migration brokers.Seems like a fair enough fit to me, though I haven't known anyone who's worked at IPD for years so don't know what they're like to work for now.But yeah, went looking for Siglent pricing the week before Christmas and found the same annoying thing. My assumption was that it's due to the current dropped/dropping/volatile exchange rate (i.e. the $AUD worth ~ shit). They did respond quickly though, which is unusual for an Australian company, and the quotes were comparable to street-price overseas (when converted to AUD) + GST.

author: wasyoungonce
author_rank: Frequent Contributor
timestamp: December 26, 2018, 12:52:09 am
content: I just asked them the cost of sds1104x-E as I need a DSO of course thinking of DS1054ZBut the lure of 200Mhz is great the flip side is the lure of the Rigol mainly on cost. Aussie dollar is as worthless as toilet paper atm. Hang on toilet paper does have worth!Oh decisions decisionsSent from my iPhone using Tapatalk

author: Unknown
author_rank: Unknown
timestamp: December 26, 2018, 02:10:11 am
content: Quote from: wasyoungonce on December 26, 2018, 12:52:09 amQuoted me AU$737 ex, i.e. within 5% of the US$499/AU$707 on Amazon & elsewhere. AU$542 ex for the 1202X-E.They also mentioned they were closed from 21/12 to 7/1, so don't expect a fast response.

author: wasyoungonce
author_rank: Frequent Contributor
timestamp: December 26, 2018, 03:26:36 am
content: Quote from: Tac Eht Xilef on December 26, 2018, 02:10:11 amThanks FelixSent from my iPhone using Tapatalk

author: lowimpedance
author_rank: Super Contributor
timestamp: December 26, 2018, 05:56:24 am
content: Quote from: Tac Eht Xilef on December 25, 2018, 10:01:17 pmYeah ok pardon the typo , I know who they are and after talking with former employees I'll stick with my opinion of the fit for now at least.Two month's later still waiting for a software key that could easily be emailed.

author: tautech
author_rank: Super Contributor
timestamp: December 28, 2018, 01:01:49 am
content: Quote from: lowimpedance on December 26, 2018, 05:56:24 amThat’s not right, have you got the original purchase documentation ?Does it show the option as an individual item ?Unless an agent has the option code on hand so they can give it to you immediately the factory does take a few days to acknowledge receipt of funds and another day or two to generate the key of which you go to an online Siglent site and input model #, SN# and the option code for it to generate the option key.You need to bug Trio to supply what you have already paid for.Please keep us informed to developments.

author: beanflying
author_rank: Super Contributor
timestamp: January 07, 2019, 05:18:10 am
content: I clearly hit the switchboard and staff of IPD today zero idea of the Siglent part numbers but the information was on their system with pricing. So a small bit of fluffing around their end got me what I needed.I checked a couple of items and 11-13% over Siglent USA's pricing plus GST which you may or may not escape paying if you import your own. Factoring in freight from the USA is still left $30-40 USD to play with for local delivery.So far so good on the pricing and the small premium minus the freight offset for a local warranty makes sense to buy from them providing the premium doesn't get to much more.