Long delays with Digikey shipping. - Page 1
Forum section: electronics / repair

author: Paceguy
author_rank: Regular Contributor
timestamp: January 22, 2024, 05:14:14 pm
content: I ordered parts from Digikey last Tuesday and have yet to receive the shipment. I'm on a FB group where others have said they are also having the same problem. I have purchased from Digikey for years and usually received my order the following day. Tomorrow will be one week and Fedex has yet to pickup the package from their warehouse facilities. I think that I'll think twice before I place another parts order with them.

author: floobydust
author_rank: Super Contributor
timestamp: January 22, 2024, 05:24:14 pm
content: It was the winter storm and cold snap.

author: TimeBandit
author_rank: Regular Contributor
timestamp: January 29, 2024, 01:44:04 am
content: The delay explanation changes depending on who you speak with from Digikey. I was told the delays are due to growing pains from the move to their new warehouse.

author: floobydust
author_rank: Super Contributor
timestamp: January 29, 2024, 02:40:02 am
content: The new Digi-Key mega-warehouse opened Aug. 2022 so it should be somewhat functional by now? Unless all that automation is as awful as their website lol.Usually FedEx is the one with the delays during bad weather, and afterwards a massive backlog to clear up.

author: ejeffrey
author_rank: Super Contributor
timestamp: January 29, 2024, 02:55:19 am
content: I've had a couple of orders recently with unexplained delays before shipping. Like instead of shipping same day or the next morning depending on the time of day, it takes an extra 1-2 days to ship.

author: 5U4GB
author_rank: Super Contributor
timestamp: January 29, 2024, 11:42:04 pm
content: Could it depend on the shipping method? I ordered something on Sunday and chose DHL over UPS/Fedex because they've been pretty good in the past and it was picked up Monday morning.

author: pac1085
author_rank: Regular Contributor
timestamp: January 29, 2024, 11:55:59 pm
content: I noticed on the last page of my packing list it says there was an internal delay and they apologize for the inconvenience.I also noticed that half the bags have the old labels on them, half the bags have the new labels on them, and some of the bags have some other weird label on them. Someone else said it was because they are doing inter-warehouse transfers while they get moved over...But yeah, my order have been taking several days to ship.

author: Jwillis
author_rank: Super Contributor
timestamp: January 30, 2024, 01:33:05 am
content: There may be back logs. We've experience sub -40oC with wind chills as low as -50oc in some areas. This has caused delays before. Welcome to Canada.

author: fmashockie
author_rank: Frequent Contributor
timestamp: January 31, 2024, 05:00:52 am
content: I've noticed this as well. And for this reason tend to order from Mouser. In my experience, they're much faster.

author: J-R
author_rank: Super Contributor
timestamp: January 31, 2024, 06:37:49 am
content: I placed orders with Digi-Key and Mouser on Tuesday, Digi-Key shipped on Wednesday, Mouser on Thursday. USPS.

author: DaJMasta
author_rank: Super Contributor
timestamp: January 31, 2024, 11:17:19 am
content: I haven't had delays of more than say two days from them, but my last two, if not last three, orders have been delayed and I've been seeing a large portion of them in the last two years get delayed (sometimes I get the delay email only to have them to ship with the initial delivery estimate.)I wonder if they're having worker shortages or the like, I haven't noticed that it's particularly seasonal.

author: 5U4GB
author_rank: Super Contributor
timestamp: February 01, 2024, 12:56:30 pm
content: So my DigiKey order was delivered today, four days from the US to here. Mind you I chose DHL from the options { UPS, DHL, Fedex } because DHL have always provided excellent service in the past, so that possibly affected the outcome.

author: audiotubes
author_rank: Regular Contributor
timestamp: February 01, 2024, 01:28:53 pm
content: Mouser was late for me last week also. Ordered Sunday night, expecting their usual get it out the door by Monday afternoon. It sat in pick.Tuesday they got it out late and FedEx showed a delay beyond their control in Memphis. Took a good 12 hours to leave the airport.Despite an extra day delay both at Mouser and FedEx, the package showed up on Thursday at lunchtime, which is actually only one day more than normal.I expect Doc Brown got an extra job at FedEx

author: chrisn
author_rank: Newbie
timestamp: February 28, 2024, 10:11:39 pm
content: Yes, I've been experiencing similar delays, related to Delta fans.An order for two 60mm DC fans was placed on 2/16 @ 8:30am, and it's still showing as "Unexpected Shipping Delay."Tried calling them on three separate occasions, with the same answer: For whatever reason, the warehouse can't seem to pack the order. (Latest update is that the warehouse is short on pallets, apparently.)Very disappointing, given Digikey's size and reputation. Sigh...

author: Veteran68
author_rank: Frequent Contributor
timestamp: February 29, 2024, 12:37:53 am
content: Guess it depends on what you order. I ordered 20 microcontrollers on 2/19 via cheapest USPS shipping. Shipped next day, arrived on 2/23.

author: chrisn
author_rank: Newbie
timestamp: February 29, 2024, 01:14:52 pm
content: Quote from: chrisn on February 28, 2024, 10:11:39 pmInterestingly enough, my order was finally shipped last night.Oh, for anyone interested: For the Delta fans I ordered, each had an import tariff charged. So presumably such items are fulfilled from a Customs-bonded warehouse? If so, perhaps that's coming into play, at least for some cases...?

author: Dan N
author_rank: Contributor
timestamp: March 27, 2024, 11:32:29 am
content: My latest Digikey order shipped the same day but now I wish it had been delayed.I ordered 13 items and when I checked the invoice saw 2 hadn't shipped. I checked the order online and it didn't show those items as backordered. One item was 50 0.1uF smd caps that that showed 3 million in stock. They shipped those 2 items the day after the first shipment with another shipping charge.

author: floobydust
author_rank: Super Contributor
timestamp: March 27, 2024, 08:48:47 pm
content: Are you saying the ol' Digi-Key swooparoo happened?Plenty of stock, you order the part- all looks good, then it seems a whale came in and bought all the parts AFTER you ordered and no soup for you.