TI Sample Request Rejected - Page 1
Forum section: electronics / general

author: gilbenl
author_rank: Regular Contributor
timestamp: February 03, 2016, 10:27:02 pm
content: Requested 3 REF1004-1.2 IC's from TI today for a research project. Already bought a handful of the 2.5V version. Never requested samples previously. Created the account using my medical school as company, official email address etc etc. No sooner do I submit, but (literally 10 seconds later), I get a notice that my request was manually reviewed and cancelled.LT, on the other hand, has been superb. After I received the first set of samples (LT1867, LT5400) I contacted the rep and he bent over backwards to help out knowing full well that we'd build 5-10 of these things at best. He even hooked me up with a pair of LM399 when I told him my hobby involved some volt nuttery.Anyone have similar experiences with TI?

author: gilbenl
author_rank: Regular Contributor
timestamp: February 03, 2016, 10:39:57 pm
content: Quote from: blueskull on February 03, 2016, 10:30:28 pmThank you, however, that is the most stupid thing I've ever heard. It makes no sense. I would be handing out my parts like candy to students. Make a friend and get them hooked early...Guess I'll just call up the LT rep and see if he'll send me some LT1004-1.2 given my poor experience with his competitor.

author: AlxDroidDev
author_rank: Frequent Contributor
timestamp: February 03, 2016, 11:17:29 pm
content: Quote from: blueskull on February 03, 2016, 10:30:28 pmEverywhere. I also don't get samples from them anymore. Or from Atmel.

author: gilbenl
author_rank: Regular Contributor
timestamp: February 03, 2016, 11:24:52 pm
content: The reply:"Unfortunately due to the high cost of a sample program like TI's, we require complete contact information using a corporate (.com) email domain as well as full shipping information. At Texas Instruments we have a very deep commitment to investing in university programs that span, recruiting, helping professors develop coursework, literature, design contests and many other activities. For students projects we suggest purchasing devices from the TI store or any of Texas Instruments authorized distributors. The TI store can sell you as few as 1 unit for your project and most orders ship same day."I probably shouldn't whine about $10 in IC's, but bleh. Jerks.

author: tom66
author_rank: Super Contributor
timestamp: February 04, 2016, 01:09:21 am
content: Perks of having a .com name for a completely unrelated purpose. My .ac.uk University email was rejected before. It is automated, as far as I can tell, so any .com (that's not gmail/yahoo/etc) will work.

author: TAMHAN
author_rank: Frequent Contributor
timestamp: February 04, 2016, 05:44:44 am
content: Godaddy AFAIK has email included in all domains.But their website is a nuissance, so ...

author: gilbenl
author_rank: Regular Contributor
timestamp: February 04, 2016, 02:49:36 pm
content: I went ahead and purchased the competing product from LT. Ended up buying some extra stuff, too, just because I was there. Sure, neither TI nor LT care, but it felt good throwing LT a few extra bones just for being decent folks. If anyone is in the industry, I would love to know how much money they burn in samples. Giving away even 100,000 $20 "goodie bags" worth of parts only amasses to $2M a year. When your net income is $2.8 BILLION a year, it seems parsimonious on their part...I have a .org personal email address through go daddy and an @comcast.net. Any chance either of those would work?

author: AlxDroidDev
author_rank: Frequent Contributor
timestamp: February 04, 2016, 03:31:37 pm
content: Quote from: blueskull on February 04, 2016, 03:19:17 pmOuch!!! A few months ago I almost cried when I damaged ~$20 in ICs.