Missing notifications - Page 1
Forum section: electronics / general

author: ataradov
author_rank: Super Contributor
timestamp: February 04, 2016, 07:35:33 am
content: I have not been receiving notifications for topics I'm subscribed to. It has been like this for at least 8 hours now.Is anyone experiencing the same problem?

author: Towger
author_rank: Super Contributor
timestamp: February 04, 2016, 07:57:00 am
content: They stopped for me several weeks ago.

author: ataradov
author_rank: Super Contributor
timestamp: February 04, 2016, 08:18:37 am
content: I just started getting mine. Not all of them, but some notifications are getting though.

author: ataradov
author_rank: Super Contributor
timestamp: February 05, 2016, 05:13:55 am
content: Not getting any since 3 AM yesterday. This sucks.

author: apelly
author_rank: Unknown
timestamp: February 06, 2016, 11:01:56 pm
content: I wondered if it might be my mail provider. Doesn't look like it. Maybe Dave's host thought he was sending spam again.

author: gnif
author_rank: Unknown
timestamp: February 07, 2016, 04:05:37 pm
content: It was an issue with cPanel, it decided that the MX records were not local even though they were and it started refusing to handle any email for the domain, this was corrected yesterday. If anyone is still having issues please let me know.

author: Bryan
author_rank: Frequent Contributor
timestamp: February 07, 2016, 08:18:37 pm
content: I haven't received notifications for probably over six months. Address is a @outlook.com

author: gnif
author_rank: Unknown
timestamp: February 07, 2016, 11:03:50 pm
content: Quote from: Bryan on February 07, 2016, 08:18:37 pmHi Bryan,Please PM me your full address and I will see if I can identify the issue.

author: ataradov
author_rank: Super Contributor
timestamp: February 08, 2016, 08:03:12 am
content: My notifications are still spotty. They seem to cut out at around 16:00 PST every day and resume some time at night.And I'm not on yahoo or any free email service.

author: ataradov
author_rank: Super Contributor
timestamp: February 27, 2016, 12:26:17 am
content: Notifications have stopped working again. The last one was at 9 AM California time. The time right now is 4:30 PM.

author: ataradov
author_rank: Super Contributor
timestamp: March 01, 2016, 06:06:24 am
content: Still missing notifications an receiving a whole bunch at the same time. That makes participation in threads kind of hard

author: EEVblog
author_rank: Unknown
timestamp: April 17, 2016, 07:08:26 am
content: I have enabled DKIM and SPF but cPanel tells me"Warning: cPanel is unable to verify that this server is an authoritative nameserver for “eevblog.com”.Not sure if this helps or not, but someone suggested I enabled them.

author: ataradov
author_rank: Super Contributor
timestamp: April 17, 2016, 07:18:51 am
content: Notification emails now include DKIM signature. But I won't be able to test if this is enough, since my mail provider added an exception for this server IP.But it won't hurt, I guess.

author: ade
author_rank: Unknown
timestamp: April 17, 2016, 07:45:34 am
content: I can't see actual SPF or DKIM records for eevblog. My guess is because the eevblog public DNS is handled by CloudFlare and the CloudFlare NS records are not yet updated.

author: EEVblog
author_rank: Unknown
timestamp: April 25, 2016, 12:21:28 am
content: Ok, DKIM is now set correctly and authorised on Cloudflare. Cpanel shows is autheticates just fine.Hopefully this will fix any forum email issues and also email issues I'm having with my woocommerce shopping cart where about half the people who ordered didn't get email notifications.I don't believe I have to do anything with SPF? as all email for the forum and the shopping cart originates form the eevblog.com server

author: ataradov
author_rank: Super Contributor
timestamp: April 25, 2016, 12:39:08 am
content: I think another major part of the original problem was this:QuoteThis check is performed to detect spoofing and acts as a way to verify that you are in control of the domain you pretend to be.You need to make sure that eev.eevblog.com is responding. It can redirect to eevblog.com or whatever, but it must have IP 198.1.64.143. Right now it does nothing and I think it was the first failure. Missing DKIM and SPF were discovered as part of this investigation later.I don't know if this is the same email setup used for the commerce part.

author: EEVblog
author_rank: Unknown
timestamp: April 25, 2016, 01:45:26 am
content: SPF is now authenticated as well.

author: ade
author_rank: Unknown
timestamp: April 25, 2016, 01:55:16 am
content: The broken forward resolution from eev.eevblog.com to 198.1.64.143 should definitely be fixed, although by itself is not fatal with most major email providers (Google, etc.) Most of them only check if thereverseresolution is working and matches the header (which in this case it does), unless there is an SPF A record. There are however email providers which check the forward resolution.Dave, I can see the DKIM record from CloudFlare, but it is invalid. So right now Google, etc., will tag the emails as having failed DKIM.This is the record received:QuoteDoes that "p=" entry look complete or is it truncated? You can check if your DKIM entry is valid using many free DKIM tools online.DNS entries are 255 characters max, so if the DKIM string is too long it has to be split into several lines. Check with both cPanel and CloudFlare to see if you have to break up the string manually or if it does it for you.Just saw your SPF entry and it looks good.

author: ade
author_rank: Unknown
timestamp: April 25, 2016, 01:59:03 am
content: Here's how emails look to Google now:Quote

author: ataradov
author_rank: Super Contributor
timestamp: April 25, 2016, 02:32:00 am
content: Here is a good tool to test DKIM record -http://dkimcore.org/c/keycheckand it shows that current one is invalid.

author: EEVblog
author_rank: Unknown
timestamp: April 25, 2016, 03:20:00 am
content: Quote from: ade on April 25, 2016, 01:55:16 amcPanel says it checks out good.

author: ade
author_rank: Unknown
timestamp: April 25, 2016, 04:01:56 am
content: I think cPanel only does basic checks to see if the DKIM entry is present and is generally in the right format.That DKIM record on CloudFlare isexactly255 characters long (exactly the DNS max), which probably means it's supposed to be longer but got truncated to 255.This may be because cPanel helpfully splits DKIM records into 255 character chunks, but CloudFlare expects everything to be in one long line and will internally do the splitting.So if your DKIM record has quotation marks and spaces, i.e., in the chunked form of "......" "......" "....", then you may need to remove all the quotation marks and spaces before copying it to CloudFlare.

author: EEVblog
author_rank: Unknown
timestamp: April 25, 2016, 04:33:45 am
content: Quote from: ade on April 25, 2016, 01:55:16 amExact text entered in cloudflare:v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAolGYYIIeBQQoybzc+K74pxDrarebgqdNue45d+IIOANe0U2g476ed0HGoVO1e6jfvlxlTKqd4d6Ubp1dvsxlM8lHjBJoeJ8zG1qMWQzxrcDWi61RGpHRwo+l4KLICW7VTqD3hloEPmTgI/837nGnd8WpUu1hUr/ZWLBNsRTvcSVkAtbE/tUUsS02INVJ+KzgAI just took out all spaces.

author: ade
author_rank: Unknown
timestamp: April 25, 2016, 04:40:47 pm
content: Hi Dave that is truncated, but I was able to grab the complete DKIM public key directly from your server.$ dig +short default._domainkey.eevblog.com txt @198.1.64.143Code:v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAolGYYIIeBQQoybzc+K74pxDrarebgqdNue45d+IIOANe0U2g476ed0HGoVO1e6jfvlxlTKqd4d6Ubp1dvsxlM8lHjBJoeJ8zG1qMWQzxrcDWi61RGpHRwo+l4KLICW7VTqD3hloEPmTgI/837nGnd8WpUu1hUr/ZWLBNsRTvcSVkAtbE/tUUsS02INVJ+KzgADb9wSfoj09Z2EZgfmcvhzkeRy+qDAtN87MWvjvdw/7GC2CQkPhWjBvrEofDEH3s1X0Njh8bpqhBS30cGJSficRf+v6u1lzzJ4/dpTwGQkDTbYxctII+/GxIrw2jgY5SwQGUboNxlxC0MXWlqzx6SwIDAQAB;(I removed the quotes, spaces and backslashes from the dig result, hopefully correctly).Anyway, try it entering that into CloudFlare and hopefully that will fix the DKIM issue.Then if you add the A record for eev.eevblog.com as Alex mentioned that should take care of the bulk of missing email problems.Edit: It had an extra backslash near the very end, but now parses correctly as a 2048-bit RSA public key:Quote

author: SL4P
author_rank: Super Contributor
timestamp: April 25, 2016, 05:06:04 pm
content: Quote from: Bryan on February 07, 2016, 08:18:37 pmSame... I gave up.

author: EEVblog
author_rank: Unknown
timestamp: April 26, 2016, 04:19:36 am
content: Ok, DKIM record updated in Cloudflare, it should be ok now?

author: ataradov
author_rank: Super Contributor
timestamp: April 26, 2016, 04:20:53 am
content: Quote from: EEVblog on April 26, 2016, 04:19:36 amQuoteYay!Now to fix A record for eev.eevblog.com.

author: ade
author_rank: Unknown
timestamp: April 26, 2016, 04:59:06 am
content: Looks good from CloudFlare:QuoteGoogle now says:QuoteFor the eev.eevblog.com fix, it should be as simple as adding a new A record to CloudFlare, something like "eev.eevblog.com. IN A 198.1.64.143"

author: EEVblog
author_rank: Unknown
timestamp: April 26, 2016, 05:20:07 am
content: Quote from: ade on April 26, 2016, 04:59:06 amDone. Can anyone see that?

author: ataradov
author_rank: Super Contributor
timestamp: April 26, 2016, 05:22:26 am
content: QuoteNot sure if this will fix the issue.

author: ade
author_rank: Unknown
timestamp: April 26, 2016, 05:29:16 am
content: Yup it's there now... though it may take a little time for the new entry to propagate:$ dig eev.eevblog.com @erin.ns.cloudflare.comQuoteOutlook.com / Hotmail also happy with the new settings:QuoteOutlook.com is known to be quite strict so that's good news.

author: EEVblog
author_rank: Unknown
timestamp: April 26, 2016, 06:29:15 am
content: Can anyone confirm that forum email alerts now work where they didn't before? (they have always worked for me)

author: sdancer
author_rank: Contributor
timestamp: April 26, 2016, 08:05:29 am
content: Seems to work, I removed the special rule for that host on my mail system and it now accepts forum mail just fine

author: EEVblog
author_rank: Unknown
timestamp: April 27, 2016, 03:45:51 am
content: Quote from: sdancer on April 26, 2016, 08:05:29 amThanks.I'm now also getting server maintenance emails I never used to get!