Now it is UPS lying about deliveries. lets add DHL too - Page 1
Forum section: electronics / general

author: Deathwish
author_rank: Unknown
timestamp: August 07, 2015, 04:06:50 pm
content: Seriously do i live on planet Zod or something ?Shipment ProgressWhat's This?Location Date Local Time Activity08/07/2015 4:47 P.M. Delivered to UPS Access Point™Deeside, United Kingdom 08/07/2015 4:13 P.M. Customer was not available when UPS attempted delivery. Will deliver to a nearby UPS Access Point™ for customer pick up.08/07/2015 4:32 A.M. Out For Delivery08/07/2015 3:00 A.M. Arrival ScanTamworth, United Kingdom 08/07/2015 12:34 A.M. Departure ScanTamworth, United Kingdom 08/06/2015 11:08 P.M. Origin ScanUnited Kingdom 08/06/2015 9:11 A.M. Order Processed: Ready for UPSAdditional InformationReference Number(s):CSH*****06/08/15 11.3841103531Shipped/Billed On:08/06/2015Type:PackageWeight:2.00 kgs

author: Len
author_rank: Frequent Contributor
timestamp: August 07, 2015, 04:54:12 pm
content: I've had a couple of problems like this (and not just with UPS). They say I wasn't at home even though I was. I've gone out to find a missed-delivery note on the door - all they had to do was ring the doorbell!I'm convinced that residential deliveries are not taken seriously by the drivers. They're reliable for delivering to business addresses, but if they're behind schedule they'll just mark some home deliveries as "customer was not home" to save time.

author: Deathwish
author_rank: Unknown
timestamp: August 07, 2015, 04:57:02 pm
content: I let rip at UPS on the phone and called them lying scrotes, also advised them that if they wanted to claim the driver is not lying they may like to know there is CCTV on our property as supplied by the landlord, not even left a card to let me get anyone to go claim the package either.I dont care if I lost the plot with them, they shouldn't lie to me.

author: linux-works
author_rank: Super Contributor
timestamp: August 07, 2015, 05:38:12 pm
content: at times, UPS is known to be pronounced as "oops!"(uhm, lol?)

author: Kjelt
author_rank: Super Contributor
timestamp: August 07, 2015, 05:45:18 pm
content: Ok it sucks that they haven't actually been to your door, no excuse.The fact that they now have nearby UPS acess points is way better than a couple years back when they kept trying to deliver it (even when you said you weren't home) and after three times ship it back to the sender.

author: Deathwish
author_rank: Unknown
timestamp: August 07, 2015, 05:47:45 pm
content: Maybe Kjelt, but for me it is of as much use as a chocolate teapot, I have no way of collecting it, I am disabled and can not even get down my stairs, i havent been out of my home in a year now.

author: Kjelt
author_rank: Super Contributor
timestamp: August 07, 2015, 06:00:29 pm
content: Sorry to hear that, that must be tough.Can you at least authorize someone else to pick it up for you or are they such bureaucrats that only the addressee is allowed to pick it up?

author: Mark
author_rank: Frequent Contributor
timestamp: August 07, 2015, 06:13:39 pm
content: My UPS guy is very good, but it helps that I work from home and have cctv.Recently I had a delivery when I was on holiday so the packages were delivered to an "Access point" . It's a bit disconcerting finding many thousands of pounds worth of equipment stacked up at the back of a rather disorganized corner shop!

author: Deathwish
author_rank: Unknown
timestamp: August 07, 2015, 06:14:05 pm
content: Yeah they like their bureaucracy , no card = no goods, they left no card. Hermes is doing ok , helps their guy knows me and lives local.

author: Kjelt
author_rank: Super Contributor
timestamp: August 07, 2015, 07:13:06 pm
content: If you print out the UPS track and trace webpage where it shows that the package is at the shop and show that together with valid ID they will give it but yeah probably only to you as the addressee, so call the shop explain them the situation and ask if someone else with your ID is allowed to pick it up, or what other options they have.

author: KJDS
author_rank: Super Contributor
timestamp: August 07, 2015, 07:55:31 pm
content: It's peak holiday season, so a lot of drivers are either temps or working much larger areas than usual. That doesn't excuse poor service, but may explain why it's worse than usual.Wait til you suffer Yodel at christmas time, when throwing it over the fence of any house in the street is claimed as a delivery

author: Deathwish
author_rank: Unknown
timestamp: August 07, 2015, 08:00:29 pm
content: Quote from: KJDS on August 07, 2015, 07:55:31 pmthey did that one a while back, I sent a woman a large Stuffed Bunny for her kid, the idiots threw it over her wall and left it in the rain in a cardboard box.

author: Deathwish
author_rank: Unknown
timestamp: August 08, 2015, 08:58:08 am
content: I am in the twilight zone !!!. I swear these people are living on another planet.I do not have a driving licence, I do not have a passport, I never go anywhere so no need for them.A friend went to pick up my parcel at their access point, refused to give it to him even though he showed them the printout and his id which is the same flats as mine. Demanded I go and get it with a driving licence. There is only one way to describe these people, the first word begins with a F and wits comes after.

author: lewis
author_rank: Frequent Contributor
timestamp: August 08, 2015, 09:19:26 am
content: They're taking the piss. You might be better contacting the seller telling them you never received it. They should be able to arrange the return or redelivery of the parcel their end.

author: Deathwish
author_rank: Unknown
timestamp: August 08, 2015, 09:23:34 am
content: I just spoke to CPC , they are arranging for it to be redelivered, I told them that the UPS driver was a blatant liar and that we have CCTV around the building so maybe he might like to argue his stand that he tried to deliver it, oh well, have to wait till Tuesday now for my cabinet.

author: G7PSK
author_rank: Super Contributor
timestamp: August 08, 2015, 03:18:19 pm
content: I had trouble with UPC claiming an attempted delivery, I had stayed in all day to make sure I got the delivery, which did not arrive and when I checked online the delivery was marked as failed due to no one in. I rang the depot and they said the driver tried to deliver but I was not there they sent me a photograph of my front door, which is something they apparently do to avoid disputes, but as I was in and as the door in the photo was obviously taken from a distance I reckon the driver pulled up took the photo and went off without getting out of his van, presumably in order to make up time. UPS did however arrange for delivery the next day and as I could not stay in another day they agreed to leave it in a safe place if I left a letter of authorisation for the driver to pick up.But not as good as TNT I came home and found a card saying package left in safe place "wheelie bin" It was lucky that the bin collection was not until the next day, but as I live out in the sticks sometimes the collection is a day early or a day late.

author: Deathwish
author_rank: Unknown
timestamp: August 08, 2015, 03:38:40 pm
content: Bunch of Redneck snakes , probably date their own sister

author: SeanB
author_rank: Super Contributor
timestamp: August 08, 2015, 04:03:23 pm
content: Quote from: Deathwish on August 08, 2015, 03:38:40 pmCan't as she is still in Juvie for her latest "shopping spree".............They would have to get sober enough as well, too much drink makes the spirit willing but the flesh flaccid, and no redneck will take a blue pill, it costs too much, even for the fake one.

author: Deathwish
author_rank: Unknown
timestamp: August 08, 2015, 04:19:12 pm
content: Rednecks, the only people to glue themselves to the back of a milk carton and hope they get taken back home.

author: Stonent
author_rank: Super Contributor
timestamp: August 08, 2015, 06:36:13 pm
content: I had a delivery marked delivered one time and I was not home and it wasn't there. Two days later I went on my balcony and noticed the package was sitting there. Because the only access to the balcony was through my apartment they had to have thrown it 5 or 6 meters up and over the railing. Fortunately it was a ruggedized cell phone case that I had ordered.

author: Deathwish
author_rank: Unknown
timestamp: August 10, 2015, 10:13:45 am
content: It is about to get even better now, I have just been notified of 3 more parcels heading my way via their tracking site, I know Ian is sending me one but I am buggered if I know where the other two are coming from, unless Ian is actually sending me 3.

author: dr.diesel
author_rank: Super Contributor
timestamp: August 11, 2015, 10:15:18 am
content: Every area, city, driver is different. Here at my location, UPS and USPS are absolutely great and FedEx totally sucks a hog's ass.

author: Deathwish
author_rank: Unknown
timestamp: August 11, 2015, 10:25:02 am
content: The 3 different parcels are the single one Ian has sent me, they gave it 3 different numbers and sent it as 3 different parcels, just as well i know what is coming from who and where.

author: GreyWoolfe
author_rank: Unknown
timestamp: August 11, 2015, 12:42:08 pm
content: Quote from: dr.diesel on August 11, 2015, 10:15:18 amI agree, I get deliveries from UPS regularly for my job (work from home), you can almost set your watch by them and I don't always have the same driver. 99% of the time, they come between 11-12:00 and it is usually right around 11:30, give or take a couple of minutes. I can't speak to USPS, I get very few packages that don't simply fit in the mailbox and is included is the normal mail delivery. When I ship non company related packages (UPS national account) I will use the USPS. I recently sold a whole bunch of ham radio gear that I shipped through USPS and every package arrived either on time or early. I was very impressed.

author: Deathwish
author_rank: Unknown
timestamp: August 11, 2015, 01:11:37 pm
content: Well they have now all arrived, the driver who bought Ians box to me decided to go get the other one they left at the parcel drop after i told him where it was. So they have because of his actions redeemed themselves, I now have a problem of wall space to hang this lot on

author: Deathwish
author_rank: Unknown
timestamp: August 17, 2015, 10:20:52 am
content: yes you have it, now DHL are at it.Friday, July 31, 2015 Location Time Piece14 Delivery attempted; recipient not home LIVERPOOL - UK 16:151 Piece13 With delivery courier LIVERPOOL - UK 10:111 PieceThursday, July 30, 2015 Location Time Piece12 Delivery attempted; recipient not home LIVERPOOL - UK 13:071 Piecehttp://www.dhl.com.au/en/express/tracking.html?AWB=3897656490&brand=DHLsent the usual message to them.Let me get this straight. I am disabled,i do not go out, my property has CCTV around the premises because I live in a vulnerable adult property, my front door is always open as I have nurses, a carer and other people in and out all the time. My letterbox is downstairs on an outside wall as are all the flats, they are clearly seen.Now would you like to try telling me again that your delivery driver attempted to deliver my parcel but could not gain access, I was not in, and or he could not leave a contact card in my letterbox.Shall we just try he or she was to lazy to even attempt a delivery. If they wish to deny this then I am sure my landlord will be more than happy to supply CCTV footage of the relevant date.Try again.Garry