Has anyone used Dealexcel.com? - Page 1
Forum section: electronics / general

author: PeterG
author_rank: Frequent Contributor
timestamp: July 03, 2010, 05:55:53 am
content: Has anyone purchased anything from Dealexcel. I have just had to wait 3 weeks for something to be shipped from Dealextreme. Does Dealexcel suffer the same long delays or do they have there own warehouse? Any comments will be helpful.The 3 weeks delay does NOT include shipping time.RegardsPeter

author: DJPhil
author_rank: Frequent Contributor
timestamp: July 03, 2010, 06:10:55 am
content: I'd recommend readingthis thread, from the beginning if you can. Safarir's experience is the one that sticks out in my mind. I believe at least one other person may have ordered from them, but I'm not sure. You could probably turn up a few mentions with a search.Hope that helps.

author: PeterG
author_rank: Frequent Contributor
timestamp: July 03, 2010, 06:52:44 am
content: Thanks for the link, i am looking for peoples feedback regarding the time it takes Dealexcel to post/send the order more than how they handle returns. That link seems to be an example of how not to handle a return.RegardsPeter

author: tecman
author_rank: Frequent Contributor
timestamp: July 03, 2010, 04:02:00 pm
content: I have purchased from them.No problems.Paul

author: clonecrp
author_rank: Regular Contributor
timestamp: July 24, 2010, 08:14:33 pm
content: Welp !I purchased ... then they dropped price after received ... I asked how to register warranty and if they would refund the difference with NO response to either question ... 2X... Zip ... Z E R O ! ... Kick' em out ! ... Hey Dave ... Splain' that Lucy !Thanks!Doug

author: RayJones
author_rank: Frequent Contributor
timestamp: July 24, 2010, 09:58:09 pm
content: Quote from: clonecrp on July 24, 2010, 08:14:33 pmBuying from China generally means you take the risk on warranty - you are bypassing your local agents that would provide warranty, albeit at an increased cost.Asking for a difference refund because it is now cheaper?That's pure and simple bad luck in my book.You already determined you were already happy with their price by purchasing at the original price.You cannot then hold them at ransom if their price should drop in the future, even the next day.Do you drive back into petrol stations when the price drops the next day?

author: Zero999
author_rank: Super Contributor
timestamp: July 24, 2010, 10:09:52 pm
content: If you're returning something because it's faulty, it shouldn't make any difference whether the price has fallen or not, if they provide you with a refund, you should receive all of the money you paid to them. The only thing you'll probably loose is return postage which I don't think they have to compensate you for.Come to think of it, in the UK the distance selling regulations state that you can return anything purchased online within two weeks for whatever reason but there are some exceptions. I don't know how this works with suppliers based abroad, it's certainly more difficult to get your money back.

author: ThunderSqueak
author_rank: Unknown
timestamp: July 25, 2010, 02:58:17 am
content: Quote from: RayJones on July 24, 2010, 09:58:09 pmwait... what? petrol prices DROP?

author: RayJones
author_rank: Frequent Contributor
timestamp: July 25, 2010, 03:10:49 am
content: Quote from: ThunderSqueak on July 25, 2010, 02:58:17 amYeah, we have a weekly cycle here in Aus of price discounts on fuel. Usually cheapest around the Tuesday, dearest on the Thursday, sometimes the downward cycle continues into Thursday, but it is always guaranteed to be high for a long weekend.

author: Valhallasmith
author_rank: Contributor
timestamp: July 25, 2010, 04:42:54 am
content: The most I will do is order from dealextreme which is one of the longer standing China direct sites. The products are not great, and they at least admit you are taking a risk. But they have customer comments for most items so its not a huge risk. I use them for low cost items, like bottles, tapes, ESD stuff. Anything more than that and I use a more "legit" site like element14, All-Spec or HMC. Often the Chinese sites don't have what I want though. Eutectic solders, no-clean fluxes, Metcal tips, etc usually have to go though the above sites anyway.