Problem downloading drivers. Small help request. - Page 1
Forum section: electronics / general

author: TerraHertz
author_rank: Super Contributor
timestamp: September 13, 2018, 01:08:54 am
content: I'm resurrecting an old P4 PC, but having trouble downloading drivers from the manufacturer's site.The motherboard is made in China.Labelled P4M800-M V3.0 and at first I couldn't find a manufacturer name. But under a blank sticker I found "eSys". It's actually an ECS board. Maybe they were in the process of changing their name at that time.The system works fine (since I replaced some swollen electros on the graphics card, that caused random system freezes) with the original WinXP Prof 2002 SP3 32 bit. But it's missing most or all of the peripheral drivers.Those should be here:http://www.ecs.com.tw/ECSWebSite/Product/Product_DOWNLOAD.aspx?DetailID=530&CategoryID=1&DetailName=Feature&MenuID=18&LanID=0There the manual dl works, the BIOS section is missing the actual bios files, but worst, when I click any entry in the dropdown 'Select your OS' list, I get a "Loading... please wait" popup that sits there forever. (see pic)Same result in two different Firefox versions, an old Opera, and Tor browser.The WinXP 32 bit drivers are what I want.I contacted them through the form on that site. They say it works for them, using chrome or IE. I try on a different Win7 machine with a fresh new current version chrome install. Exact same behavior - "Loading... please wait" forever.Now in email with them, they say that (win7, Chrome) works for them, and they have no idea why not for me.I'm not very good with using browser debug consoles, but when I try to see what's going on (why that web page hangs up for me) I see some errors:QuoteThat's as far as I can get. Seems a script component is missing.So my question is, does that download page work for others? Can you try, please?ie Is it just something about both my machines here that is bad, or do they (ECS Taiwan) have a web server code error, that for some reason works for them but not for (some? all?) others?

author: oPossum
author_rank: Super Contributor
timestamp: September 13, 2018, 03:09:51 am
content: Using Windows 10 64 bit.Chrome hangsInternet Explorer hangsEdge works

author: rdl
author_rank: Super Contributor
timestamp: September 13, 2018, 05:16:31 am
content: It's a JavaScript overlay that's not going away as it should for some reason. You need to get rid of it because the page you want is there, just hiding behind the overlay. Personally, I despise overlays. I was able to kill it using "inspect element" on the right click menu, then "delete node". I'm using Pale Moon browser. You should be able to do the same with Firefox (I think). I use a Pale Moon extension called "Dismiss the Overlay, which makes it a one click exercise.https://github.com/JustOff/dismiss-the-overlayedit: I just noticed that the bios downloads don't appear even after getting rid of the overlay, but looks like the links are in the page source code.

author: drussell
author_rank: Super Contributor
timestamp: September 13, 2018, 04:38:13 pm
content: Quote from: rdl on September 13, 2018, 05:16:31 amYou have to delete two elements. The one that shows the "Loading, Please Wait" and the one that is putting slightly translucent grey over top of the whole page, then it works.Even though the generic VIA drivers would probably work on this board, to save the OP some hassle, I have downloaded all of the files and placed them on a server here locally and have PM'dTerraHertzwith the URL.Edit:I just added the BIOS update files, in caseTerraHertzneeds them.

author: TerraHertz
author_rank: Super Contributor
timestamp: September 13, 2018, 06:21:11 pm
content: Thanks drussel. I got them.With those hints I am also able to delete the two obstructing nodes, and fetch the files directly from the site, using my usual Firefox 38.0.1 on a WinXP machine.Oddly enough I'm used to using Web tools in an old Opera version to mess with the scripts and code, including deleting unwanted junk. But hadn't been goaded to find that capability in the Firefox browser yet. So thanks for the push. Lesson: trying to _understand_ a bug is sometimes a sidetrack, when you can just delete the bug!Also thanks to everyone who helped check.I've emailed ECS, pointing them to this thread. I hope it helps them fix the compatibility pickiness of their site.