Tektronix DPO5054 - Installing new hard drive - Page 1
Forum section: electronics / repair

author: spymac
author_rank: Contributor
timestamp: June 16, 2024, 11:46:05 pm
content: I have been lucky enough to score a Tektronix DPO5054 from scrap at work. It would power on with fans running, beep once, and did nothing else. The screen stayed black. I was able to get the thing running after replacing the CMOS battery. It still didn't work with the new battery but I hooked up a PS/2 keyboard and mashed around with ctrl-alt-delete, various function keys, and probably most importantly the delete key. The BIOS settings appeared and after pressing "save & exit", the scope returned to normal operation. It booted from the hard drive and all was well. Right away, I used Clonezilla to make a couple of clones of the hard drive. One of the clones was onto a solid state HD, and I proceeded to boot up the scope and remove all documents, etc. All is well, and I could consider it done at that point.Like any computer that I get from the recycle bin, I would like to start fresh with the hard drive. There is no telling what might be on there and typically I would zero out the drive and do a fresh install. I think it is the right thing to do. So I have proceeded trying to find a way to do that, and I would like to reach out to tell what I have tried so far, what did and did not work, and get any ideas others. This can also be a good resource for anyone that got a similar scope without the hard drive.This scope comes with Windows 7 Ultimate edition. The Windows license sticker on the back says "Windows 7 Ult EMB x32/x64" and has a typical Windows serial number. Looking at the existing installation's computer properties, (i.e. right-click "This PC" in explorer and go to properties), it says that it is the 64-bit version of Windows 7 Ultimate. The "EMB" on the sticker made me think that it was the embedded version of Windows 7 though. I found an ISO image of Windows 7 embedded 64-bit, burned it to a DVD, attached an external DVD drive and a fresh hard drive. When I installed, it would not accept the serial number from the sticker. I tried again with the normal Windows 7 Ultimate 64-bit, and it did accept the serial number. Based on this, I am under the belief that this scope runs the non-embedded/normal Windows 7.So at this point, I have the scope booting up into a fresh Windows 7 and next is to install the TekScope software. And I have not made any progress at all on that.First, I downloaded and tried installing the "Deployment Package" from this page:https://www.tek.com/en/support/software/firmware/deployment-package-for-dpo5000-b-mso5000-b-v1081"DeploymentPackage_V10_8_1_DP9_066141831.exe"When I try to run that, I just get a message box that says:Quote from: Tektronix Deployment Package WrapperNext, I found this one:https://www.tek.com/en/support/software/firmware/mso5000-and-dpo5000-series-firmware-upgrade-package-windows-7-v613"DPO_MSO5000_V6.1.3_0.exe"Similarly, it gives me a message box that says:Quote from: TekScope - InstallShield WizardThat was kind of the dead end of my web searches. I looked through the hard drive that came with the scope and I found a couple of other installers that the previous user must have saved:"MSO_DPO_DSA_5K_7K_70K_V7.6.1_066141813.exe", file modified date May 13, 2016.It gave this message box:Quote from: Tektronix 5K_7K_70K Deployment Package"MSO_DPO_5K_V6.4.0.exe", file modified date May 29, 2012.It started by installing a Java runtime, which appeared to be successful. Then it tried installing "TekScope version 6.0.4.7". A small red X appeared and it said "TekScope is not installed properly. Click Cancel to exit the deployment package." No actual description of what may have gone wrong."TekScope_6_2_0_26_Firmware_2011.10.20.10.11.02_19137_EN", file modified date October 20, 2011.Quote from: TekScope - InstallShield Wizard(Same message as the one from the 2nd download link above.)I am gathering that these various installers can't tell that it is a Tektronix scope. Looking back at the system properties of the original hard drive, it was personalized with:Manufacturer = Tektronix, Inc.Model = DPO/MSO5000as well as a Tektronix logo and support information. Maybe the installers are checking for this information that would not be present in a vanilla Windows 7 installation?According to this document from Tektronix:https://www.tek.com/en/documents/primer/windows-7-ultimate-64-bit-sp1-operating-system-recoveryThe scope probably did come with Windows recovery DVDs when it was new. The document goes on to talk about an Acronis true image tool that is included on the hard drive, if you press F5 during startup. I went back to a clone of the original hard drive and pressed F5 like it says. This got me into the Acronis menu, where I pressed a restore button. It warned me about losing my data on the hard drive. When I proceeded, the scope very quickly rebooted and no such restore had taken place. I also noticed in the start menu that there was an Acronis program installed, which allowed creation of a bootable ISO. I made the ISO file, but it was much too small; on the order of 50 MB. So I do not think that the original hard drive actually has the recovery files unfortunately.Does anyone know how I could reproduce the recovery DVDs, or ideas how to get these installers to recognize the scope properly?

author: fzabkar
author_rank: Super Contributor
timestamp: June 17, 2024, 12:13:18 am
content: Can you show us a photo of the label of the HDD?Can you dump the drive's 512-byte Identify Device data block using a tool such as CrystalDiskInfo? You need to select this option from the menu.https://crystalmark.info/en/software/crystaldiskinfo/It could be that the installer is looking for a Tek branded HDD. If this is the case, there are ways to make a non-Tek HDD look like a Tek HDD.

author: coromonadalix
author_rank: Super Contributor
timestamp: June 17, 2024, 01:11:01 am
content: in device manager do you have exclamation(s) mark

author: spymac
author_rank: Contributor
timestamp: June 17, 2024, 03:04:27 am
content: Quote from: fzabkar on June 17, 2024, 12:13:18 amI am not able to upload images directly. I am guessing it is because I am a new user here. I used postimg.cc; let me know if there are any issues seeing the images.I wrote with a sharpie on this HD so that I did not lose track of it.Quote from: fzabkar on June 17, 2024, 12:13:18 am-- IDENTIFY_DEVICE ---------------------------------------------------------0 1 2 3 4 5 6 7 8 9000: 045A 3FFF C837 0010 0000 0000 003F 0000 0000 0000010: 3130 3131 3138 5042 5042 3138 4643 4338 4E41 4B46020: 0003 3850 0004 5042 424F 4336 3447 4869 7461 6368030: 6920 4854 5335 3435 3031 3642 3941 3330 3020 2020040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 0F00050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0100060: FFFF 0FFF 0000 0407 0003 0078 0078 0078 0078 0000070: 0000 0000 0000 0000 0000 001F 1706 0000 005E 0040080: 01FC 0028 746B 7F69 6163 7469 BC49 6163 007F 0020090: 0021 4080 FFFE 0000 80FE 0000 0000 0000 0000 0000100: 9EB0 12A1 0000 0000 0000 0000 0000 8848 5000 CCA6110: 64C3 EF53 0000 0000 0000 0000 0000 0000 0000 401C120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 000B130: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000140: 0000 0000 0000 0000 0000 0000 0000 0000 4001 0000150: 8000 0000 424F 0000 0000 A9B8 E5E5 0000 0000 0000160: 0000 0000 0000 0000 0000 0000 0000 0000 0003 0000170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000200: 0000 0000 0000 0000 0000 0000 003D 0000 0000 0000210: 0000 0000 0000 0000 0000 0000 0000 1518 0000 0000220: 0000 0000 101F 0021 0000 0000 0000 0000 0000 0000230: 0000 0000 0000 0000 0001 02C7 0000 0000 0000 0000240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000250: 0000 0000 0000 0000 0000 B1A5Quote from: coromonadalix on June 17, 2024, 01:11:01 amYes, there are devices with exclamation marks:Opening each one, I find:Ethernet ControllerVen 8086Dev 150COther PCI Bridge DeviceVen 1268Dev 0201TEKUTIVID 0699PID FFFEAlso, additional images. Here is the system properties of the scope running from a clone of the original:And here is the system properties of the scope running with the vanilla Windows 7 installation:

author: fzabkar
author_rank: Super Contributor
timestamp: June 17, 2024, 03:39:33 am
content: It appears to identify as a regular Hitachi HDD.Code:serial number: 101118PBPB18FCC8NAKFfirmware version: PBBOC64Gmodel number: Hitachi HTS545016B9A300<17 spaces>

author: fzabkar
author_rank: Super Contributor
timestamp: June 17, 2024, 05:25:56 am
content: If you boot one of your clones and try to reinstall the Tek software over the top of the existing installation, do you still get the same error messages?

author: squadchannel
author_rank: Frequent Contributor
timestamp: June 17, 2024, 05:47:41 am
content: For now, apply the driver to the device marked with a exclamation mark.It is possible that the device is being checked for its presence during installation.I think you can extract and apply it from the clone file of the previous hard disk.In my experience with the TDS7104, there is no special work on the HDD. But it communicates with PowerPC, which controls the acquisition board, via an internal PCI bridge.Therefore, during the installation of the TDS7104 software, the installer should have output an error if the PCI bridge could not be recognized. I vaguely remember this.

author: coromonadalix
author_rank: Super Contributor
timestamp: June 17, 2024, 03:52:40 pm
content: other exclamation mark like pci device could be the bridge between the computer side and scope sidetek utinever saw this one could be, touch panel or front panelfor the 7k series i restarted, the mobo as limitations on the size, not the brand ... you need the power pc / VxWorks booting correctly in the settings, if not tekscope crash or stall, and for sure the POWER PC drivertekscope will replace some files, but it as some limits, as i saw not all driver re-install themselvesIE: touch panel / front panel / gpib interface / and a few ...i have some iso's of the 5k series i could search in them ... not at home ill update this thread if i find them later

author: fzabkar
author_rank: Super Contributor
timestamp: June 17, 2024, 04:23:17 pm
content: Code:TEKUTIVID 0699PID FFFE0x0699 is the USB Vendor ID for Tektronix.https://devicehunt.com/view/type/usb/vendor/0699

author: coromonadalix
author_rank: Super Contributor
timestamp: June 17, 2024, 05:22:44 pm
content: for what peripheral loll .......... that's why i wrote, pci bridge, touch or front panel .... that's what i thinkthe touch screen is normally seen as an hid / mousetouch panel is something else. on tds7k once driver is installedfor front panel you'll see the leds blink / initialize ... should be the same for 5k seriesEDIT could be wrong could be TEKVISA related, GPIB

author: spymac
author_rank: Contributor
timestamp: June 17, 2024, 06:43:57 pm
content: I have a few updates on this. I made a copy of the Windows/System32 folder from the original installation, and I was able to update the driver on each of the exclamation point devices on the vanilla windows 7 installation. I browsed to the copied system32 folder and it was able to find all of them."Ethernet Controller" became:Intel 82583 Gigabit Ethernet Controller"Other PCI Bridge Device" became:Tektronix Acquisition Interface"TEKUTI" became:Tektronix USB-THC InstrumentI also was able to extract the computer properties from the original installation. This included some registry items and the image:C:\Windows\System32\oemlogo.bmpUnfortunately, even after all of these changes and rebooting, all of the installers still did not work. They all still thought that it was not a Tektronix scope.Quote from: coromonadalix on June 17, 2024, 03:52:40 pmI would greatly appreciate that, thank you.

author: fzabkar
author_rank: Super Contributor
timestamp: June 17, 2024, 07:09:59 pm
content: Quote from: spymac on June 17, 2024, 06:43:57 pmFrom the INF file ...Quotehttps://www.tek.com/en/support/faqs/where-do-i-download-usb-device-driver-tektronix-usb-instrumentsQuote

author: fzabkar
author_rank: Super Contributor
timestamp: June 17, 2024, 07:16:59 pm
content: If you are able to reinstall the Tek software over the top of a working clone, then this will tell you that the missing piece is in the software. OTOH, if the installer still complains, then the missing piece must be in the hardware. If something is missing from the hardware, then one place to look would be CMOS RAM (admittedly, that would be stupid).

author: spymac
author_rank: Contributor
timestamp: June 17, 2024, 08:53:16 pm
content: Sorry I forgot to reply to you on that. The installers do work on a cloned HD. So I agree it seems like there is some other file or software on the hard drive that it is looking for. Or maybe something in the windows registry?

author: fzabkar
author_rank: Super Contributor
timestamp: June 17, 2024, 08:59:29 pm
content: Executing the following line in a CMD window will dump the entire file list to a text file:Code:dir c:\ /s /b > filelist.txtYou can modify the line to limit the listing to hidden or system files, etc.You can also export the entire registry to a text file (using regedit.exe).

author: coromonadalix
author_rank: Super Contributor
timestamp: June 17, 2024, 09:33:16 pm
content: mmm this is a B package 230mb not sure if it helps, and intel 945 chipset ..https://file.io/HueeIjxYw7wgi have other filessome of the files are made with powerquest ... have to find a way to extract them, or virtual drive ....one with norton ghost ...

author: coromonadalix
author_rank: Super Contributor
timestamp: June 17, 2024, 10:03:06 pm
content: managed to extract from a ghost file, not sure if it non B or B267 mbhttps://file.io/SdVquBsDRIJS

author: spymac
author_rank: Contributor
timestamp: June 18, 2024, 05:26:59 am
content: Quote from: coromonadalix on June 17, 2024, 10:03:06 pmIt seems that your files have disappeared. I was not able to download unfortunately.I did manage to get a working install, but it is with an old version of TekScope. I am still working on getting a newer version running. The big secret was that there was another folder in the registry that contained the information about the model of the scope. I found this by using "Process Monitor" to record all registry accesses by the installer, then filtering out all of the successful accesses. This narrowed it down to like 10,000 accesses, which I saved as a CSV file. I searched the CSV file for "Tek" and found it that way. I added this inside "OEM system information.zip". The file "TekScope TDS5000 Identifier.reg" installs the registry keys.Here is what I currently have working:1. Install the standard Windows 7 Ultimate x64 SP1.2. Install the Windows 7 convenience rollup update.2a. Download from Microsoft:https://www.catalog.update.microsoft.com/Search.aspx?q=KB31255742b. This is a very lengthy install without many progress updates.2c. Eventually when you click restart, it will then go through the normal windows update process.3. "DPO5054 Drivers.zip"3a. Unzip the file.3b. Open Device Manager and manually update the 3 unknown devices, browsing to the unzipped folder.4. "OEM system information.zip"4a. Unzip the file.4b. Copy oemlogo.bmp into C:\Windows\System32\4c. Open "OEM System Properties.reg". This adds the OEM information to Windows System Properties.4d. Open "TekScope TDS5000 Identifier.reg". This adds the identifier to the registry needed by the Tektronix installer.5. Go to Windows Control Panel -> Programs and Features -> Turn Windows Features on or off.5a. Navigate to:Message Queue (MSMQ) Server /Microsoft Message Queue (MSMQ) Server Core /MSMQ Triggers5b. Tick the checkbox for MSMQ triggers and click OK. Windows will install the feature.5c. This fixes an error message about "mqrt.dll".6. Manually copy the NI Device DLL files from NI Device/x64/ into C:/Windows/System32.6a. This is for TekScope software to run, otherwise it will get stuck at the splash screen.7. Open "DPO_MSO5000_V6.1.3_0.exe".7a. This installer will restart a couple of times and occasionally has OK buttons to click.7b. When it is done, TekScope will run automatically.

author: coromonadalix
author_rank: Super Contributor
timestamp: June 18, 2024, 08:33:51 am
content: here ya go again, pm me if it failshttps://file.io/wVSPcVPTxFOFthks for your infos, may help others ...Question : did you install the 6.1.2 version first ?, 6.1.3 is considered an upgrade of 6.12?what they callDeployment Package for DPO5000, MSO5000, DPO5000B, MSO5000B, DPO7000C, DPO70000C, DSA70000C, MSO70000C, DPO70000D, DSA70000D, DPO70000DX, MSO70000DX, Win7, V7.6.1 who contains the Tekscope 6.1.2 ...and afterMSO5000 and DPO5000 Series Firmware Upgrade Package - Windows 7 V6.1.3

author: spymac
author_rank: Contributor
timestamp: June 19, 2024, 04:12:37 am
content: Thank you, I was able to get the file downloaded and I am seeing the drivers and things inside. I see there is an actual installer for "NI Device"; this may be the better way than the raw files that I attached for that.I installed 6.1.3 directly. It was a deployment package. I am still not able to install the latest software on top of this, which is V10.8.3:https://www.tek.com/en/support/software/firmware/deployment-package-dpo5000-mso5000-dpo5000b-mso5000b-dpo7000c-dpo70000cThis does work to upgrade the cloned hard drive though. So there is still something that the newer ones are looking for.

author: coromonadalix
author_rank: Super Contributor
timestamp: June 19, 2024, 10:17:06 am
content: well not supported by xp ..... not even sure if w7 is able to run it ?? try compatibility mode window2000 (if its available)but i think you're going too far with win 7 if its still the casei would scrap everything and redo all with a Win2k Sp4 setup, install all the needed drivers and see ?? BEFORE putting TEKSCOPE packages 6.12 6.13 ...you need to get a basic setup working .. and it's not, you jumping steps i would say no offencethat's what i did on a 7404, being sure: the power pc was ok, the pc side was okay, before putting tek softwares, i had many failures before understanding thisas i said, it is a pc computer with added scope peripherals / hardware, i tried w95 (was ok) tried w98 (was ok) tried W98 SE (was ok) and tried w2000 (stuck in endless loop), tried Win ME (and was ok) it has upgraded usb drivers and network vs the other os'es ... that's now the limit

author: spymac
author_rank: Contributor
timestamp: June 19, 2024, 01:02:50 pm
content: This scope (DPO5054) actually shipped with Windows 7 when it was new. The OEM Windows license sticker on the back is for Windows 7 Ultimate. Also, the original HD that I cloned is Win 7 and the latest deployment package does work on that.I am just trying to reproduce what it came with onto a clean HD without doing a clone, in case of any personal data that may be on there.

author: coromonadalix
author_rank: Super Contributor
timestamp: June 19, 2024, 03:45:16 pm
content: ok the 5k series are not my forte, my bad ....as a follow up, do you still have errors in device manager ?

author: calibrationfixture
author_rank: Regular Contributor
timestamp: June 19, 2024, 06:37:38 pm
content: Hi spymac,I think this is what you need:https://www.ebay.com/itm/125811662519Calibrationfixture

author: spymac
author_rank: Contributor
timestamp: June 20, 2024, 12:07:28 am
content: Quote from: coromonadalix on June 19, 2024, 03:45:16 pmThere are no errors in Device Manager at all now.Quote from: calibrationfixture on June 19, 2024, 06:37:38 pmThat looks promising. The original hard drive was 160 GB, and the disc says "for 500 GB hard drives". I could put in a 500GB hard drive but it makes me worry why it says that! Are there ISOs of these discs anywhere? I am guessing it is OK to share those because vanilla Windows 7 ISOs have been available for download directly from Microsoft.

author: coromonadalix
author_rank: Super Contributor
timestamp: June 20, 2024, 12:22:38 am
content: infos on that cd-romhttps://download.tek.com/document/55W-29757-0%20MSO-DPO_SpinDrive_OSRestoreProcedure_071-3033-00.pdfnot sure this is for scope recovery ??

author: calibrationfixture
author_rank: Regular Contributor
timestamp: June 20, 2024, 05:38:31 am
content: Hi,Sometime ago I noticed this eBay Item. I found it intriging because applicable Instruments were not specified and I have a TLA7012 (Gen2 MB) with Windows 7 Ultimate 64-bit as OS and a 500 GB HDD. Came across another TLA7012. Also a Gen2 MB. This time with Windows XP as OS and a 160 GB HDD. BIOS Chip Versions of both TLA's were identical.In the Instructions for that eBay Disk is stated: " Restoring the Operating System Using the OS Restore DVD's; Step 10 - Install the instrument product software " (Oscilloscope Application Software).Tektronix used in the beginning with Windows based Instruments Hard Disk Images followed by installing Application Software. Later they use the words Restore Media and now Recovery Media. All followed by Application/Product Software installs as I see it. With all this you have a clean install.Calibrationfixture

author: coromonadalix
author_rank: Super Contributor
timestamp: June 20, 2024, 08:59:27 am
content: not arguing with anyone BUTIf the @op start anew, there is tons of ways to get Win 7 sp1 iso's, even i can find them in a minute ... do a full re-install etc ... add the missing drivers ...in the end if tekscope does not start, i still have doubts on the internal interfacing .... if everything is okay. Tekscope if i recall is very picky. if it crash, it still means something is not righthttps://forum.tek.com/viewtopic.php?t=142825https://www.eevblog.com/forum/testgear/tektronix-tds5054-oscilloscope-repair-powerpc-board-hangs/

author: spymac
author_rank: Contributor
timestamp: June 21, 2024, 11:55:49 pm
content: I wanted to add a note that this is also a very useful resource for this scope:https://github.com/exit-failure/tds7000The option code tool here can decode your existing codes but not encode it back correctly. If you spend some time debugging, it is possible to get the encoding to work without any secret codes or anything. Just wanting to put people on the right path with this because I felt pretty hopeless for a while about getting the 16-channel digital input working.

author: calibrationfixture
author_rank: Regular Contributor
timestamp: June 26, 2024, 05:56:03 am
content: Hi again," Sometime ago I noticed this eBay Item. I found it intriging because applicable Instruments were not specified. "Must correct my conclusions. Found another Picture of this "intriging" 020-3110-00 Recovery Set. Two DVD's and indeed a list of applicable Instruments.https://www.ebay.com/itm/285687752797Calibrationfixture