sap basis - Page 1
Forum section: electronics / general

author: sarajoe
author_rank: Newbie
timestamp: September 29, 2021, 05:14:29 am
content: I have a "how might one approach this problem in SAP" question, but I'm not looking for a programming answer, since I want process and configuration suggestions, not customisation.Despite there being an saptag on Stack Overflow, it is not technically a programming issue, so in theory it doesn't belong on Stack Overflow.However, as SAP configuration is so complex and variable, it could conceivably be regarded as a very high level language, and thus become eligible for Stack Overflow?What does the community think? Am I going to get downvoted, etc. for asking this kind of question on the SAP tag on Stack Overflow?

author: brucehoult
author_rank: Super Contributor
timestamp: September 29, 2021, 08:22:07 am
content: I know less than nothing about SAP, but I always imagined that in exchange for their huge fees there would be a ton of course materials and expert technical support.

author: JPortici
author_rank: Super Contributor
timestamp: September 30, 2021, 05:36:26 am
content: Quote from: brucehoult on September 29, 2021, 08:22:07 amHah!no, not really. Support is three digits an hour, i couldn't manage to get a hold on useful documentation so everything must go through supportTried to ask for the APIs so i can automate trivial processes (that can of course be done with yet another plugin that wasn't included in the rather expensive package)guess the answerBut on their defense, i have a friend that works as a consultant for one of those companies.. I believe him when he says the reason why they behave like they do is 50% because it's required to keep the customer on a leash, the other 50% is because the software is really complex and it takes little effort to have unintended consequencesAlso, i have always had a middle man between my requests and what can be done

author: Nominal Animal
author_rank: Super Contributor
timestamp: October 01, 2021, 05:27:36 pm
content: Quote from: JPortici on September 30, 2021, 05:36:26 amEww-ouch. The main reason why my customers really liked me when I did IT consulting/design/implementation stuff was that I always said nothing is impossible, it's just a question of effort -- time and money --, then immediately giving an estimated range of cost (both time and money-wise) for the feature set (obviously with a warning that it is just a rough estimate, not an offer). Never SAP, though, obviously.Having a middle man between every question/request and even the roughest kind of information for new features must feel like walking in shoes filled with sharp gravel and broken glass.

author: cfbsoftware
author_rank: Regular Contributor
timestamp: October 02, 2021, 01:42:53 am
content: I would have thought SAP Community would be a better first choice for asking SAP questions:https://community.sap.com/I used to come up against SAP occasionally when I was a developer in a Maintenance Management software company. I recall one maintenance manager complaining that they had to replace our software with SAP because of company policy. His major gripe was that the only Help files that he had access to at that time were written in German!

author: JPortici
author_rank: Super Contributor
timestamp: October 02, 2021, 10:39:05 pm
content: Quote from: Nominal Animal on October 01, 2021, 05:27:36 pmyeeeeeah. Truth to be told I've almost given up, maybe if i can be even more sarcastic when the middleman rants that things don't work he'll understand