youtube firefox grey boxes - Page 1
Forum section: electronics / general

author: jmelson
author_rank: Super Contributor
timestamp: May 21, 2025, 07:36:35 pm
content: Not sure this is the right place for this, but...Just the last 2 days I get grey boxes from Youtube, also can't log in to my bank account, and some admin pages of my web store do not fill.I am running Ubuntu 20.04 and had Firefox 120.0, but have now upgraded to Firefox 136.0 through the apt install firefox procedure.Same problem with all of the above. Then, I manually downloaded Firefox 138.0.4 and it installed in a different directory. It does not have access to my bookmarks or passwords. BUT, that version works fine. I am guessing that something in my bookmarks or passwords is causing the issue, but I don't know what. I HAVE cleared the cache and cookies and site data, but that didn't help.Has anybody else had this happen, and did you find out how to fix it?Thanks,Jon

author: themadhippy
author_rank: Super Contributor
timestamp: May 21, 2025, 07:48:23 pm
content: Quoteexport the bookmark as html and passwords as csv file from the old version and import em in the new

author: jmelson
author_rank: Super Contributor
timestamp: May 22, 2025, 03:02:01 am
content: Well, I'm afraid that will carry over what is causing the old firefox to malfunction.Jon

author: wilfred
author_rank: Super Contributor
timestamp: May 22, 2025, 06:49:43 am
content: You can try copying your firefox profile to the new install. At least back it up before fiddling too much.Try turning off extensions temporarily just in case one of them is too enthusiastic in trying to save you. This is easy do it first. Bring them back one at a time to help find the problem one.Having tried that and saving your passwords and such, you can try resetting FF to default settings and this will delete stuff you might want to keep. Like passwords and disable extensions and various settings.If searching on your problem doesn't reveal a lot of others with the same problem then proceed on the assumption it is something wrong on your computer. That's the likely option.If you're not already using Timeshift then consider it or something similar that will allow you to revert to a prior "working" state. It can be a real timesaver in situation just like this one you're in. Do the backups to a secondary drive though if you want the full benefit. Once you've got the system backed up it won't take long to make a snapshot of files that changed since the prior one was taken.If you keep the new install you did manually you will have to keep doing that if you want updates. It can be handy to have a second install just for when you want to narrow down the likely source of the problem.

author: jmelson
author_rank: Super Contributor
timestamp: May 22, 2025, 03:00:04 pm
content: I got it kinda-sorta fixed, but messily. Yesterday, I manually installed Firefox 138.0.4 to ~/Downloads/firefox and saw that it worked properly on the troublesome sites. Then, I exported passwords and bookmarks from my old install, which was 120.0 updated to 136.0. Then I changed my toolbar icon to start the new version of firefox, and everything is just about working fine. I didn't carry over the history, so it doesn't remember sites I frequent, I have to type them in. But, something in the default config files got messed up.Thanks,Jon

author: RoGeorge
author_rank: Super Contributor
timestamp: May 22, 2025, 03:56:05 pm
content: My Firefox did a silent upgrade, too, a couple of weeks ago.As a result, the 'New Tab' page from Firefox became blank, and I've lost all the thumbnail shortcuts I used to have there.Also, I was logged out of YouTube, and now YouTube doesn't want to log me back in, unless I'll type in the extra double check code they sent to an email from 20 years ago, an e-mail from the times when Google did not yet acquired YouTube, from when YouTube was still an Yahoo company.That's absolutely stupid from YouTube, because I'm using the correct user/pass, yet YT refuses to log me in, and sends me double check codes to an e-mail that I don't have any more.Firefox went dumb and buggy, while YouTube went full retarded with its mandatory 2FA.For now, I'm using LibreWolf and no YouTube login.(LibreWolf is a Firefox fork made for more privacy. All the FF extensions can be used with LibreWolf just as well.)