iPhone X Sends Blurry Pictures in Text - Page 1
Forum section: electronics / general

author: bostonman
author_rank: Super Contributor
timestamp: May 12, 2020, 03:25:30 pm
content: Sometimes I send pictures via text messages, and, they all seem to be under 1MB (I see files on my PC that are 500 - 600kB in size).I have one friend who said when he receives my pictures via text, they are blurry. I did some research and found I needed to check a setting for 'low image quality mode'. This was already turned off, so I eliminated that as a possible issue.Last night I did a test and I sent the same picture on regular cell connection, and then again while connected to WiFi. He said the first one (on cell) was blurry, and the picture sent while connected to WiFi was crystal clear. He then sent them combined as a screen capture and showed the blurry one was much smaller while the clear was larger. He also said out of all the pictures he gets in text messages from people, mine are the only one that are blurry.After I checked with another friend who I send pictures to, and he said none of my pictures were ever blurry. Maybe he's not double clicking and opening them, but he's never complained about blurry pictures.Initially I thought my carrier (AT&T) was restricting file picture size because I read they compress anything over 1MB, however, as stated above, my pictures are under 1MB.Does anyone else have this issue or know why it's happening?

author: ResistorRob
author_rank: Regular Contributor
timestamp: May 12, 2020, 09:47:26 pm
content: If the recipient is on a different carrier they might not have 1MB limit and it's getting compressed by their carrier. If it's blurry I would have them email it back to you so you can compare file size and also image size. If they changed the dimension ratio or image size that could cause blurriness.

author: bostonman
author_rank: Super Contributor
timestamp: May 12, 2020, 11:05:52 pm
content: He is on a different carrier (I forget which one), but know he's usually on WiFi.I'm not certain I understand your statement. I think you meant if his carrier 'does' have a 1MB limit, then it may compress it. Remember though, I sent the same picture within 3min, the first on regular cell and the other on WiFi; the WiFi was received clear while the other wasn't.So it would seem the problem would be at my end, however, I checked with a third person this morning, and he said all my pictures are received fine.

author: tooki
author_rank: Super Contributor
timestamp: May 15, 2020, 05:56:08 pm
content: It also depends on how you're sending them when you say "text". If it's an MMS (green bubble), you're at both the sending and receiving carriers' whim. If it's iMessage (blue bubble), it should make zero difference.

author: bostonman
author_rank: Super Contributor
timestamp: May 16, 2020, 12:37:36 pm
content: This is iPhone to iPhone, so it's always a blue bubble.I sent them to others who are not on iPhones and they get them without complaining. Although, I have one friend who was (and maybe still is, but hasn't said anything) when he talks to me, I sound muffled. Also, often times he receives double text messages from me. He doesn't have an iPhone, but claims I'm the only one who sounds muffled and receives double text messages. He's a contractor and on the phone often, and said I'm the only one who sounds muffled.Out of everyone I communicate with, I have one friend (iPhone) who receives blurry pictures when I'm going through my carrier, and another non-iPhone who gets dual texts and muffled sound. All the rest of my friends don't seem to have issues.

author: tooki
author_rank: Super Contributor
timestamp: May 16, 2020, 08:43:50 pm
content: If it's all blue bubbles, then it's iMessage and your carriers and ISPs have no control. (iMessage is end-to-end encrypted, so the networks cannot manipulate the messages in any way.)

author: Mp3
author_rank: Frequent Contributor
timestamp: May 17, 2020, 08:58:21 pm
content: I don't buy that its' not a problem on your friends' side, especially as you're able to send pictures clearly to others. If your friend doesn't have software updates to do, not be aware they have some data saving mode on, not have some weird setting with their wireless carrier, etc etc etc the list goes on.If ALL the iMessage recipients you sent photos do don't get them clearly then I would say it's on you but that's not the case.Maybe just send that friend Imgur links or do iCloud drive links.Quote from: bostonman on May 16, 2020, 12:37:36 pmThis is because Android is a load of garbage, even Android to Android this happens and with about half my Android-using friends this happens with messages both coming in and going out.