UNI-T UT181A / Triplett 9065 - Trend Viewer Question - Page 1
Forum section: electronics / testgear

author: spiff72
author_rank: Regular Contributor
timestamp: June 25, 2020, 12:34:30 pm
content: Hello all,I have a question for the owners of the UNI-T UT181A (or Triplett 9065)...I just got the Triplett 9065 yesterday, which is apparently a rebadge of the UT181A... If you create a recording on the meter (in my example a 1 hour recording of my AC line voltage), and then go to the TREND view, is there a way to zoom in on the waveform trace itself?I find that the UP/DOWN buttons appear to zoom in on the graph, but keep the X-axis in view at the bottom of the screen, so if you are trying to zoom in on a value in the area of 120V, the zoom function doesn't let you view the actual trace up close. Am I missing something in the navigation, or is this just the nature of the beast?I am able to export the data to a spreadsheet and view it there, but it would have been helpful to be able to zoom in on the trace itself, rather than having to keep the x-axis in view. (I am looking to observe the variation which is around +/- 5 (or 10) volts).Thanks

author: skander36
author_rank: Frequent Contributor
timestamp: July 05, 2020, 09:48:30 pm
content: Hi,Unfortunately this is a software bug that make the logging function almost useless for this meter . Also it has fewer data points than Fluke 289 (for example) a thing that also make it to loose .Even if UNI-T will make a patch I don't know how we can use it .

author: spiff72
author_rank: Regular Contributor
timestamp: July 07, 2020, 02:02:52 pm
content: Does the Fluke 287/289 have the capability to "zoom" as I described here? I sent a message to Triplett tech support to ask about this issue and they passed it on the the firmware team (presumably to UNI-T?), but I don't think they are going to have an answer. I don't think the firmware is update-able on this meter (to my knowledge).

author: PushUp
author_rank: Regular Contributor
timestamp: July 11, 2020, 09:11:09 pm
content: In order to make it vivid, here is a little example with a cooker together with my Fluke 289, till the water boils: 10 minutes with 1 second interval.Y = VACX = time, in my case 10 minutes: from 00:00 ... 09:59 minutes, but the cursor shows the exact clock time at the bottom.You can see the period of time, till the water boils, as I measured the socket behind the cooker. Normally there are nearly 238 VAC, but during the process the voltage dropped down to nearly 232 VAC, till it rises again, when the cooker turned off and the water boiled.From start till end it took nearly 4 min. 26 sec. (21:22:03 clock time till 21:26:29 clock time) till the water boiled, which you can see at the bottom, showing the values of the cursor, e.g. 232,76 VAC 21:22:03 clock time (01-start vs. 02-end picture).The other pictures show the zoom from x2 till x10. I haven't mooved the cursor during the zoom, it stays at 232,19 VAC 21:26:29 clock time all the time.zoom x 2zoom x 3zoom x 4zoom x 5zoom x 6zoom x 7zoom x 8zoom x 9zoom x 10...but maybe there is a better and cheaper solution because of the software "TestController" by HKJ.My two TestController pictures show the same recording, but without using Flukes' 289 recording function, but just the measure function.By the way: the water was still hot, thus boiling took not so long any more.Therefore you can nearly use any DMM with USB Interface supported by TestController. You simply need a pc or an old notebook for example with just running java script. This way it is also much more convenient to save the data, than using FlukeViewForms, when you wanna transfer your data to the pc...Just have a look at the thread...TestController-Thread:https://www.eevblog.com/forum/testgear/program-that-can-log-from-many-multimeters/Here you can download the software:http://lygte-info.dk/project/TestControllerIntro%20UK.html#Notes_&_DownloadWhen you unzip it, you see the devices which are already supported, for example:Keysight U1273A (windows and linux)Fluke 287/289 (windows and linux)Brymen 867/869 (at the moment only windows)and many more...plus the USB-Interface.Here is an example, which works with TestController on Windows:Brymen 867shttps://www.welectron.com/Brymen-BM867s-Multimeter_1USB-Interfacehttps://www.welectron.com/Brymen-BU-86X-USB-InterfaceCheers!

author: PushUp
author_rank: Regular Contributor
timestamp: July 11, 2020, 10:45:08 pm
content: Since "TestController", I hate using FlukeViewForms, but in order to complete my little experiment:Here is a SnapShot of the data exported to the pc via FlukeViewForms. I had to make my own formular, as I wasn't satisfied with the readymade ones...it is not perfect, but shows the info I need... I had to switch to Windows, as Linux isn't supported.Compared to TestController any software by Fluke, Brymen, Keysight, and so on... is awkward. Well, Keysight is not so bad, but the simplicity of TestController is unbeatable!Cheers!

author: spiff72
author_rank: Regular Contributor
timestamp: July 11, 2020, 10:46:07 pm
content: That answers my question about the whether the Fluke handles the zooming very clearly - thanks for sharing that. Basically, when zooming on the Fluke, it appears that the Fluke "locks in" on the trace curve rather than keeping the x-axis in view all the time?

author: spiff72
author_rank: Regular Contributor
timestamp: July 11, 2020, 10:50:08 pm
content: I am debating a return of the Triplett because of this bug, but I am hesitant to give up the display on this one (and I liked the price for the Triplett). Decisions, decisions...

author: joeqsmith
author_rank: Super Contributor
timestamp: July 11, 2020, 11:39:20 pm
content: Quote from: spiff72 on June 25, 2020, 12:34:30 pmQuote from: spiff72 on July 11, 2020, 10:50:08 pmNo idea what this bug is you are trying to explain. I wonder if you just don't understand the UI. That or I have no idea what it is you are trying to do. Very possible the later. I had an some experience with the 289 and the 181A actually drives a little nicer IMO. Have you read the manual for it? If so, what exactly are you claiming you can't do with the meter? Pan +/-X Zoom+/-X Zoom +/-Y? Something else?

author: spiff72
author_rank: Regular Contributor
timestamp: July 12, 2020, 02:02:19 am
content: I am trying to zoom in on a recorded trace that was a measure of my line voltage (so roughly 120v). I want to see the fluctuations around the 120v "average", but zooming in always keeps the x=0 axis visible. Here is a video of the issue...Is there a way to "pan" up/down when zoomed in?

author: joeqsmith
author_rank: Super Contributor
timestamp: July 12, 2020, 02:28:25 am
content: Much better. Now that I understand, I am not sure if you can pan the Y (which is why I left it out). I thought you could do a relative recording. I will need to have a look and get back with you.

author: spiff72
author_rank: Regular Contributor
timestamp: July 12, 2020, 02:32:21 am
content: Thanks - i guess a video is worth a million(?) words :-)

author: joeqsmith
author_rank: Super Contributor
timestamp: July 12, 2020, 03:16:10 am
content: Reading the manual for the 181 and 289, there does not appear to be a vertical pan. I am not sure why you call it a bug as it is clearly left out by design on both meters.What you can do is select the ACV mode. Then select the menu and relative. Then go ahead and zero the meter after it has been attached to your source. The meter will read the deviation from what ever it was nulled at. Now go ahead and record your data. Run it for a few minutes and now try the trend. You will see basically the change from 120V or what ever you nulled it with. This will work for DC volts and other functions as well.When buying new test equipment, especially higher dollar items, I will spend a fair amount of time reading the manuals and asking questions long before I place an order to make sure it will do what I need. For some items I may request a demo unit for a few weeks.

author: spiff72
author_rank: Regular Contributor
timestamp: July 12, 2020, 03:37:20 am
content: I suppose calling it a "bug" isn't accurate - perhaps a "deficiency" might be a better choice of words. I was just looking at the images that were posted by PushUp above, and from seeing those zoomed images, it appeared that the Fluke 289 was able to zoom in on the trace itself (without having the x-axis still on screen).I will try running the same recording in relative mode as a quick test here to see if that works better for me.Thanks

author: spiff72
author_rank: Regular Contributor
timestamp: July 12, 2020, 03:40:39 am
content: Specifically - look at the 07-zoomx6.jpg file - the vertical range shown on screen is from 231v to 239v. Was that recording done in relative mode? I was under the impression that the zoom on the Fluke might NOT be doing the same thing that the Triplett does...

author: joeqsmith
author_rank: Super Contributor
timestamp: July 12, 2020, 03:54:33 am
content: It's very possible. I don't have one here to try. I borrowed a friends to make that video. It may auto zoom the vertical.Is your goal to use the 181A or find out what else is available? There are some really nice meters for looking at AC mains if that is your goal.

author: spiff72
author_rank: Regular Contributor
timestamp: July 12, 2020, 04:11:02 am
content: Using it more as a general purpose meter that has logging capability. The AC mains example was just a good one that demonstrated the issue I was seeing (since it was a larger value that was sufficiently far from zero to show the issue with zooming in on a large value with smaller deviations). I may likely keep it as I was able to get it to work as you described by using REL mode.Thanks

author: PushUp
author_rank: Regular Contributor
timestamp: July 12, 2020, 08:38:23 am
content: Off-Topic "Thread-Problems with uploaded attachements!"https://www.eevblog.com/forum/chat/website-error-reports/msg3132758/#msg3132758The first Thumbnail-Picture of my post is still fine:https://www.eevblog.com/forum/testgear/uni-t-ut181a-triplett-9065-trend-viewer-question/msg3132148/#msg3132148..., but the link to it is wrong and leads to a completely false picture from my next post. It is somehow messed up with any (!!!) further reply you make in the forum, I guess?!Sorry, that my pictures are messed up, but I am not responsible for it...Probably, it is better to use external image/file hoster, till the problem is solved to avoid a total mess?!Cheers!

author: HKJ
author_rank: Super Contributor
timestamp: July 12, 2020, 10:15:07 am
content: Quote from: PushUp on July 11, 2020, 09:11:09 pmWith test controller you do not need to include 0 in the scale and you can use a date/time axis:

author: PushUp
author_rank: Regular Contributor
timestamp: July 12, 2020, 10:49:37 am
content: Yes and it is also important to mention, that you always have access to your saved *.csv file, having the exact chart as recorded and the option to zoom in at any point of the timeline "First sample to display" vs. "Last sample to display", saving SnapShots at any point and time together with having the complete table of data!But for me the most important advantage of using "TestController" is the fact, that you see the graph directly during the measurement, which the Fluke 289 isn't able to do, which is more like blind flying. Unfortunately, I have no money left, to buy a Keysight 34465A - thus I am very happy with TestController in combination with my handheld DMMs!It is obvious that only HKJ knows all the secrets and possibilities of TestController, but the learning curve always goes up...at least I think so.

author: joeqsmith
author_rank: Super Contributor
timestamp: July 12, 2020, 01:17:48 pm
content: Quote from: spiff72 on July 12, 2020, 04:11:02 amGood to hear. My 181A is fairly old now and like Fluke, they may have improved on this feature as well.I basically use LabView to automate my experiments. It's common that I will have three or more bits of gear attached to it on various buses to run a test. The meters are part of that. With NI offering a home version of Labview that you can just download, it may be one way to work around the logging. If you just want to log though, I would stay with their software and post process it.This section of the video shows how I am using the bargraph combined with the ADC data to collect data from the UT181A using BLE.While this is just a simple logger, the idea is that I can integrate it with other software to fully automate a test.https://youtu.be/e_YzwO62feQ?t=1240

author: spiff72
author_rank: Regular Contributor
timestamp: July 12, 2020, 05:23:51 pm
content: I downloaded and tried out testcontroller based on the post from PushUp. I didn't spend a lot of time with it, but I tried to see if I could make the Tripplett 9065 (aka Uni-T UT181A), but it didn't appear as a COM port when connected via the USB cable that came with it. It looks like it could be a useful program if it did work with the 9065/UT181A.

author: spiff72
author_rank: Regular Contributor
timestamp: July 12, 2020, 05:33:27 pm
content: I did actually order the Uni-T bluetooth adapter from an overseas ebay seller, but it is still in transit. I wanted to see if the Uni-T would work with the tripplett (I suspect that it will).

author: HKJ
author_rank: Super Contributor
timestamp: July 12, 2020, 05:38:24 pm
content: Quote from: spiff72 on July 12, 2020, 05:23:51 pmIt is probably a USBHID and I have not really gotten around to look at that yet (Except Brymen).I do not have have the UT181A, this means I need some help to add it, but that is not relevant yet (Except if somebody uses the UNI-T com interface on it).

author: joeqsmith
author_rank: Super Contributor
timestamp: July 12, 2020, 06:29:12 pm
content: Quote from: spiff72 on July 12, 2020, 05:33:27 pmBe aware that last I knew, UNI-T had no support for Windows.

author: spiff72
author_rank: Regular Contributor
timestamp: July 12, 2020, 09:26:22 pm
content: I use the Triplett 9065 app in windows without any issues. It is linked on this page:https://www.triplett.com/pages/downloadsI just use the USB interface cable that came with the Triplett and it works perfectly well. I wonder if this windows app would work with a UniT model? The same question will apply to the UniT bluetooth adapter that is en route to me - will it work on a Triplett meter?

author: joeqsmith
author_rank: Super Contributor
timestamp: July 12, 2020, 10:38:00 pm
content: Quote from: spiff72 on July 12, 2020, 09:26:22 pmI downloaded their software. It appears to be the same as what my meter was supplied with. This software will only support the USB cable supplied with the meter. I assume yours is just a rebrand and there are no other changes. The BLE adapter should work fine but assuming you read the reviews, it will not work with this software and UNI-T has no support. Lucky we have a few people who wrote their own code before I made an attempt. They ended up documenting the callswhich was a big help. You may want to look around if this is what you are planning on. Or who knows, maybe they now have software for it.

author: spiff72
author_rank: Regular Contributor
timestamp: July 13, 2020, 03:01:30 am
content: Yeah - I knew the BT adapter didn't work with windows after reading your thread on that custom work that you were doing. my intent for BT was just to use it with a phone app (the UNI-T version), which i already installed. Hopefully it shows up soon so i can try it out. It is in the USA at least (according to tracking)...

author: PushUp
author_rank: Regular Contributor
timestamp: July 13, 2020, 09:59:58 am
content: As I am now using an external picture hoster due to the massive "EEVblog forum attachement bug", I am now able to complete my post from above:Just to show the zoom possibilities with TestController, this is the same saved *.csv file from above. I only need to change "Scales for chart" and uncheck "Auto includes zero" and you get the decisive part of the logging in a more focused way; remember, the water was still hot, thus boiling took not so long any more..When the recording lasts a few days, you also have the option to focus on a certain part...In my case this was a test with an electric pad, where I wanted to know, whether it really shuts off after 90 min. and how it behaves in between.You have the whole timeline, but it is compressed - difficult to see anything concrete......and here is the focus, for example, from minute 50 till 53 of the test. You have the possibilities to observe anything you like - even afterwards, just by reloading your saved *.csv file, now with maybe other ideas to investigate your measurement...You only need to click into the chart and immediately get a PopUp on the right side, which shows the concrete value you may wanna check:This simplicity and usability can only come from a person, loving what he is doing without any superfluous paraphernalia sing - thanks to HKJ, who gives us all his knowledge and work for free! Normally any a-brand should pay him for making their devices usable with TestController - at least sending him gear for free to include them into TestController, did you hear that, UNI-T???!!!Cheers!

author: HKJ
author_rank: Super Contributor
timestamp: July 13, 2020, 10:58:11 am
content: Quote from: PushUp on July 13, 2020, 09:59:58 amAnd you are only scratching the surface:With the kettle you could add a meter more with a thermocouple and add a temperature curve.When you have selected a range use the "To range" button and get average/min/max/range/slope for the selected data.Use math channels to smooth you data, calculate a running average, calculate Ah or a lot of other stuff.With the cursor you can right click and search for max/min etc. and directly zoomWith multiple devices connected, the math channels and scripting I do not know all the possibilities with the software. I addition to the main functions, it also has a couple of utility functions like a simple timer, a fairly advanced calculator, a large digit readout, etc.

author: joeqsmith
author_rank: Super Contributor
timestamp: July 13, 2020, 11:01:45 am
content: Or, learn to use Labview and open up the world of measurement and control.

author: PushUp
author_rank: Regular Contributor
timestamp: July 13, 2020, 12:11:55 pm
content: I have already heard of your sense of humour....but life is too short to know anything - especially nowadays...

author: spiff72
author_rank: Regular Contributor
timestamp: July 13, 2020, 12:18:21 pm
content: Well, you guys have:1. Made me jealous that I can't use TestController with this meter!2. Prompted me to download the free version of LabView to give it a spin. I have not used it, but observed it in use at work in the past.Also, when I connect the Triplett/Uni-T USB cable to the PC, I am at a loss to see anything in the Device Manager that changes - what is this cable using for its interface? I expected to see a USB-to-serial device pop up, but nothing is there. Will this even work with Labview (without using the methods joeqsmith followed in using the BLE adapter)?

author: HKJ
author_rank: Super Contributor
timestamp: July 13, 2020, 02:18:48 pm
content: Quote from: spiff72 on July 13, 2020, 12:18:21 pmGet an extra meter, two meters can always be useful.A UT61E is cheap (But you need a RS232 to USB adapter), a Brymen is more expensive and comm cable is extra.

author: PushUp
author_rank: Regular Contributor
timestamp: July 14, 2020, 09:50:56 am
content: Quote from: spiff72 on July 13, 2020, 12:18:21 pmIn case you might wanna play a bit with TestController, especially with "Chart", to check what you are able to do with it and so on, before thinking of buying new equipment, I have uploaded my little test file. The CSV file of my heating pad measurement is nothing special!Unzip > open TestController > go to "Table" > "Load" > doubleclick the file and you are done, now you can go to "Chart"...When you want to zoom in, for example, stay fairly at the beginning than mouseclick right > "Zoom and center" > "5 min." and you detect 3 stages, where I switched from 1 to 2 up to 3 with the greatest heat; unfortunately I haven't considered to measure the temperature simultaneously during these 90 minutes.With mousclick right > "Zoom and center" > "All" you go backwards, you can search to the left or to the right and so on...just have a try...Probably HKJ has a more sophisticated testfile, however, at least you have a comparison to other software products and you are able to estimate the handling and operation of it...Cheers!PS: In case the file (Test-CSV-ElectricPad-90min.csv.zip) isn't downloadable, than it is still because of the attachement bug... It works - I have tested it!

author: spiff72
author_rank: Regular Contributor
timestamp: July 14, 2020, 12:49:20 pm
content: Thanks PushUp - that is helpful. I just tried it out but I have a question. How do you get the chart to display so there are no negative values on the Y-axis? (so zero is at the bottom/origin of the chart)?

author: HKJ
author_rank: Super Contributor
timestamp: July 14, 2020, 01:09:22 pm
content: Quote from: spiff72 on July 14, 2020, 12:49:20 pmYou can adjust scales on the page that is called "Scales for charts". Default is auto, but select manual and you can set any values for top and bottom you want.

author: spiff72
author_rank: Regular Contributor
timestamp: July 14, 2020, 03:26:09 pm
content: Ah - got it. I changed it to manual before but didn't see where to change the values - I see them on that page now.Thanks!

author: spiff72
author_rank: Regular Contributor
timestamp: July 15, 2020, 05:42:58 pm
content: The Uni-T bluetooth adapter showed up today (UT-D07A), and I can't get it to connect to the iDMM app I grabbed from somewhere (I side-loaded it on my phone since it wasn't in the Google Play store).The iDMM app looks like it was made about 5 years ago - very OLD and the formatting/layout on my phone screen are not good. When I pick the UT-181A meter from the 3 options, it opens the data screen and then click the "Connect" button at the bottom (and then the scan button), it looks for about 10 seconds and then says "No Devices Founded". I tried first without pairing the device to the phone outside the app (won't connect), and then I tried pairing it with my phone outside the app (successfully) the blue light on the device double-blinks periodically. When I try to use the app, though, it still can't find a device.I think I flushed that $30 down the toilet - but I went in with the knowledge that this may not work. I might fire up an older phone (Pixel XL) and see if it works with that one - my current phone is a Note 9.

author: joeqsmith
author_rank: Super Contributor
timestamp: July 15, 2020, 11:20:51 pm
content: I friend of mine tried it with their laptop using an android image. This would run UNI-T's software and it would connect to the meter. I tried it with two of my PC and could not get the BLE interface to work. Same friend loaned me a cheap android cell phone that wasn't tied to a carrier. This worked fine.

author: spiff72
author_rank: Regular Contributor
timestamp: July 16, 2020, 01:54:14 am
content: Any idea whether the adapter should connect to the phone if it isn't connected to the meter? I can't get it to do that either. I thought maybe it wasn't connecting because there has to be a slight firmware difference between the Triplett and the Uni-T.So tried 2 phones, both pairing to the adapter with the bluetooth settings menu and without doing this first (just scan from the app). I think my pixel would turn off bluetooth if i paired the adapter with the phone first and then tried to open the app and use the connect button (and scan button). ALso tried all of these methods with the adapter installed on the meter and not installed. I did enable the communication menu on the meter every time. I guess that is the only thing I DIDN'T try, but will do that next. Can't imagine that would work though since the meter wouldn't be communicating with the adapter. Instructions that came with it are in chinese, but i found an english version online. They give no instructions on how to use the app or connect with it.Maybe it is defective - but I CAN connect to the adapter with the BT pairing settings on the phone - the app just never finds it.

author: spiff72
author_rank: Regular Contributor
timestamp: July 16, 2020, 03:52:51 am
content: Well - I made a bit of progress here. I dug out an old samsung tablet (Galaxy Tab Pro 8"), and after a bit more fiddling with it, the app behaves better. I think the app just doesn't work right with Android 10 (which is on both the phones I tried). The tablet runs an aftermarket ROM with Android 7.1.2.I noticed that the phones would pop up a message very quickly about opening bluetooth settings, and then it would disappear. This one actually loads a bunch of bluetooth devices in the scan process from within the app. And I don't have to pair it in the bluetooth settings prior to opening the app. I have a few false starts where it would appear to connect, but nothing would display, and suddenly after about 3 tries it worked and the meter beeped and the data started streaming to the tablet.So at least I know the adapter is functional. The app just needs a majopr update to support newer android versions (and it did pop up a warning the first time i run it stating that it was designed for an older Android version and may not work properly.

author: joeqsmith
author_rank: Super Contributor
timestamp: July 16, 2020, 11:35:19 am
content: Sounds like you have a good start. I don't remember it being much a problem to get it to connect. There was that auto power down mode but that's not caused too many problems.I could pair with all my laptop, tablet and desktop. So I knew the hardware worked. I just couldn't find any software to support it.I like having the radio separate with it's own batteries.

author: spiff72
author_rank: Regular Contributor
timestamp: July 16, 2020, 07:36:46 pm
content: Well, thanks for all the help and tips. I just boxed the meter back up and sent it back to amazon. I really have enough meters for now, and in the future I might try out a Fluke 287/289. I have a 117 already, and another meter that can do uA current measurement. The Triplett was nice, but I think I have other (more useful) things that I could probably use that $265 for. ;-)

author: PushUp
author_rank: Regular Contributor
timestamp: July 16, 2020, 09:28:37 pm
content: Keep an eye on your local ebay, this Fluke 287, for example, in nearly new condition and with the USB Interface, has been sold in my country a few days ago for the money of your UNI-T-Clone...and normally Fluke is way too expensive here!I had to calm down and let it go, in order not to end in the "Test Equipment Anonymous (TEA) group therapy thread"....any time you don't need something, you often find the best bargain - good luck!

author: spiff72
author_rank: Regular Contributor
timestamp: July 16, 2020, 11:35:51 pm
content: Yeah - I am still keeping my eyes open for Flukes - that isn't a bad price you showed there for the one with the cable. I am now stuck with that BT adapter and I don't have a meter to go along with it. I might have to try selling it on ebay or something, but it will probably not be worth the effort - it was only $31 so I might just have to write that off as a loss now...

author: Chip Coreman
author_rank: Newbie
timestamp: July 17, 2020, 01:24:31 pm
content: I've been keeping an eye on this thread, as I'm interested in the 9065.The UNI-Tapp pagesays it's for Android 4.0 or above and iOS 6.0 and above, clearly implying updates would be forthcoming. However, the current iOS version is 1.3, which is 2 years old, according to the App Store.I installed the app on my iPad and new Android phone, and am wondering whether I might have better luck with my iPad (6th gen, BT 4.2, running iPadOS 13.6).Has anyone tried the UT-D07A with their Apple device? Results?Quote from: spiff72 on July 16, 2020, 11:35:51 pmWould you be interested in a lowball offer on your UT-D07A? I don't have the meter yet, but giving it serious thought, as I also notice the datasheet has been updated to include EN 61326 compliance.

author: spiff72
author_rank: Regular Contributor
timestamp: July 17, 2020, 09:58:08 pm
content: How lowball are we talking? I might sell it for $20 plus shipping.

author: Forester
author_rank: Newbie
timestamp: February 16, 2022, 03:49:25 pm
content: Hello.I am the owner of ut-181a. The device suits me. But I can not find how to transfer the registrar's record to the computer. I did not find this function in the device and in the regular program. Is it possible or not? Or am I doing something wrong?