Enphase scamming their customers over internet only monitoring LIE - Page 1
Forum section: electronics / general

author: MrMobodies
author_rank: Super Contributor
timestamp: October 06, 2022, 05:30:47 pm
content: I posted about this before in other threads but found something else shocking that I think it is worthy of its own thread.So far they have locked the local API to read even things like the battery so you depend on internet and their website, restrict access citing security concerns to move local appliances onto a token system (free with a limited amount of 'hits') but even when they made this change it could be intercepted all the time as someone made a script below:https://support.enphase.com/s/question/0D53m00006ySLuRCAW/unimpressed-with-loss-of-local-api-connectivity-to-envoysQuoteQuoteI don't see anything about tokens there or maybe it takes place on another appliance that sends it to the website.So if the system owner obtains data locally from their equipment, that is not okay but if a hacker does it or a bot through interception that's alright then.QuoteSounds like an enhanced level of security to ONLY stop their customers from seeing the statistics locally.Isn't that disgusting?Looks to me like a token/fee based system that is only put there to lock out the user from the front end by pretentious means when nothing has really changed in security across the devices.So basically they have lied.What do you think?Just changed the title to something a bit better.

author: rteodor
author_rank: Frequent Contributor
timestamp: October 06, 2022, 07:24:46 pm
content: Quote from: Jeremy Walton (Moderator)Explaining security decisions by feelings is tipical to security theater. Do they have a technical explanation for this decision somewhere else ?PS: I also feel that Enphase is falling from my upgrade options.

author: MrMobodies
author_rank: Super Contributor
timestamp: October 06, 2022, 10:17:03 pm
content: It seems that they have this "Eco Partner" program where other companies have access to their customers details.https://www4.enphase.com/en-uk/residential-solutions/partnersQuoteVery vague.I find this thread:https://support.enphase.com/s/question/0D53m00006x3LLaCAM/ive-received-a-warning-letter-today-from-a-company-called-eco-partnersQuoteQuotehttps://forums.moneysavingexpert.com/discussion/5855710/solar-panel-maintenanceQuoteQuoteQuoteQuoteQuoteQuoteI wonder if this open to abuse where Enphase are giving away information to companies registered to their "Eco Partner" program.https://whois.domaintools.com/ecopartnersuk.comQuoteQuote

author: rteodor
author_rank: Frequent Contributor
timestamp: October 07, 2022, 06:08:16 am
content: Well, "data clogging" is both a funny and infuriating argument.Technically, even a mediocre product should have no problem of "cleansing itself" from that "dirty, smelly and stency data". There is no technical detail here and therefore no further aprofundation is needed.PR side: it sounds like a scam from the partner promoted by EnphaseCommercially, as it seems Enphase is expanding manufacturing, the scam seems to be working.The API change can not happen without Enphase making. So it looks like Enphase seeing the scam working for EcoPartners now it wants its own scam.I'll have to look for other options then. Thanks for the warning.