FLIR Thermal Camera sc6xx or p6xx firmware update package needed - Page 1
Forum section: electronics / general

author: radioorizont
author_rank: Regular Contributor
timestamp: March 21, 2025, 05:50:08 pm
content: Hi,Does anyone have a firmware update package for sc6xx or p6xx cameras?I bricked my sc6xx while following the official update procedure via Flir Install.exe, it uploaded the latest flir_p6xx_11.5.3_update_pack firmware onto my sc6xx (which apparently is the correct firmware) and now the camera doesn't boot.Yes i made a backup , then I restored the previously backed up FlashFS folder via FTTP or flir install.exe but that folder gets deleted from camera after every reboot.I basically need anything older than flir_p6xx_11.5.3_update_pack if anyone has it anywhere in your archives.Many thanks.

author: Fraser
author_rank: Super Contributor
timestamp: March 21, 2025, 06:33:28 pm
content: Installing P6xx firmware on an SC6xx is not normally a good idea as the SC series cameras sometimes contain different hardware (microbolometer type) and revisions of DSP etc. Science grade cameras are an enhanced version of the standard camera even though superficially they look the same. The FLIR upgrade process will normally warn if the new firmware is incompatible with your hardware. I have checked my archives and sadly do not have firmware images of SC6xx series cameras. Thankfully your boot loader is likely untouched by the P series update so the correct firmware from FLIR should fix it if you do not hit an issue with the firmware revision ID being older than that which you installed. Have you had any help from FLIR customer support ? They used to be very helpful but times have changed with the takeover by Teledyne.The issue of your backup files being deleted at boot interests me. That sounds like you are replacing the files in the RAM based firmware image that is loaded at boot, rather than into the FLASH non-volatile memory.Fraser

author: radioorizont
author_rank: Regular Contributor
timestamp: March 21, 2025, 06:46:42 pm
content: Hi Fraser, thanks for getting backHopefully bootloader not affected, but when managing to connect to the camera via WEB i can't see any serial numbers, i do have a cached list of components serials if i do manage to bypass the password prompt for the web service menu.Normal passwords for web service menu no longer work, and i can only access the web menu once i copy the flashfs folder, then i lose that access after reboot as web files sit within that flashfs folder that gets deleted at each reboot.This is very annoying as FLIR themselves list this update pack on their website, in the legacy firmware as FLIR P6xx/SC6xx Update Pack 11.5.3Flir haven't got back yetWhat's the oldest p6xx firmwares you have? sure it's bricked anyways, wouldn't harm trying a different version.Thanks

author: Fraser
author_rank: Super Contributor
timestamp: March 21, 2025, 07:57:21 pm
content: I just saw your comment that the usual password does not work for access to the service menu. That is not good news and I understand what you mean about needing a valid FlashFS in order to even try accessing that menu. Have you spoken with forum member Chanc3 about firmware updates as he might be able to help. I will check my archives in case I have anything useful.Fraser

author: radioorizont
author_rank: Regular Contributor
timestamp: March 21, 2025, 08:09:16 pm
content: I asked Chanc3 a while back about another one of these cameras i own, but he no longer owns that model.If only i thought an official FLIR update with the specific name of this camera would brick the camera i would have somehow cloned the whole flash memory before proceeding with anything

author: Fraser
author_rank: Super Contributor
timestamp: March 21, 2025, 08:29:28 pm
content: Sadly no joy on the P/SC6xx firmware update front. It looks like FLIR will be your only chance here. Sadly FLIR firmware is behind a login on their website so there are no archived copies via the wayback machine etcI can only suggest that you keep knocking on FLIR’s door until they answer your request for firmware. Sorry I cannot be of more help.Fraser

author: radioorizont
author_rank: Regular Contributor
timestamp: March 21, 2025, 10:51:39 pm
content: I managed to revive it , after 12 hours of trying....So i followed a fellow forum member tips on formatting the camera drive, then created a new partition which allowed me to write back my files.Now after a restart, the camera still retails the flashfs folder and also boots into GUI as normal.That's me finished touching this camera.... for nowThanks to arttdat for the below:Repairing procedure1. RepartitioningFlowing applies to those cases where you have NO FlashFS folder, or it is empty, otherwise following procedures listed below can make it worse for you. If you still suspect some partitioning issue, backup that FlashFS folder before wiping.So first of all, check if you have the "DSK1:" at all, if you also have SD card inserted, it should read as "DSK2:"If you don't have "DSK1:" (Intel Virtual File System), do not follow next steps, you probably have HW issues at this point, and you only will nuke your SD card.If "DSK1:" is there, do a full low-level format:Code: diskutil -F DSK1: -lThen make sure that you do not have the FlashFS folder, like left over from previous attempts or installs of updates.If it's there, delete it.Then make a new partition:Code: diskutil -C DSK1: -p Part00 -x 88600(88600 is the partition size, if you have larger or smaller size, adjust accordingly, check "Biggest Partition Creatable (sectors)" in diskutil for DSK1)Restart the camera by entering "restart"Upon booting run theCode: diskutil -Lagain. If above steps were successful, that newly created partition should be mounted as FlashFS, and diskutil should look something like that: 2223292-1If you are here, congratulations, easy step is done

author: Fraser
author_rank: Super Contributor
timestamp: March 21, 2025, 11:33:40 pm
content: Excellent newsFraser