DigiKey is getting worse - Page 1
Forum section: electronics / general

author: jpanhalt
author_rank: Super Contributor
timestamp: June 03, 2022, 07:34:25 pm
content: Today, I tried to get the datasheet for a Panasonic relay, ALZ12F05. First, I had to login, then agree to cookies and spam from Panasonic, still no datasheet. I tried to report the issue to DigiKey. Nothing works. My conclusion, DigiKey doesn't want my business. Mouser does. Sorry for the rant, but I have been a DigiKey hobbyist customer forever. It is so sad to see it get too big for its pants.

author: Jeroen3
author_rank: Super Contributor
timestamp: June 03, 2022, 07:40:25 pm
content: It depends on the parts. I've seen that digikey actually serves you a pdf from their server, for that you have to login. Because it costs money to do that.For parts where they hotlink the manufacturer website, you don't have to login.

author: wraper
author_rank: Unknown
timestamp: June 03, 2022, 07:44:28 pm
content: It's actually pretty common that you get a link to manufacturer website. The issue is that link may no longer work. Your complain seems pretty lame to me. Especially considering not all parts have a datasheet to begin with, including on Mouser. If you have an issue of spending 5 seconds to google it elsewhere, sounds like 1st world problems.Not to say your complaint does not seem to be actually true. I just clicked on datasheet link herehttps://www.digikey.com/en/products/detail/panasonic-electric-works/ALZ12F05/645613which got me on Panasonic website, confirmed T&C and download started right away. No registration.

author: jpanhalt
author_rank: Super Contributor
timestamp: June 03, 2022, 07:54:24 pm
content: Quote from: Jeroen3 on June 03, 2022, 07:40:25 pmI logged in. No pdf.

author: bdunham7
author_rank: Super Contributor
timestamp: June 03, 2022, 08:03:27 pm
content: Quote from: jpanhalt on June 03, 2022, 07:54:24 pmIt must be you or your browser. I got the part page on Digikey and the link to the .pdf without even logging in, then the datasheet downloaded from Panasonic. The only static seemed to be from Panasonic, they apparently insisted on selling my personal information or somesuch.We should all be happy to even have distributors like DigiKey, Mouser, Jameco, Arrow, etc that are willing to sell small odd orders to hobbyists and microbusinesses. Not everyone has access to that type of service.

author: jpanhalt
author_rank: Super Contributor
timestamp: June 03, 2022, 08:04:57 pm
content: Of course, I then went to Mouser. No problem getting the datasheet.DigiKey seems to be stone deaf. This is the second time in a row this Spring I have had a similar problem. First time, I initiated a "return" request. Of course, there was no return. That was just my way of contacting it. Instead of fixing the problem, DigiKey seems to have cut off that avenue. Mouser's parametric search is vastly improved over a few years ago. That's why my last order went to Mouser, as did this order. I was quite a loyal Digikey customer, because I thought it had gotten screwed by its consent decree to collect sales taxes way back when, and having spent many years in Minnesota, I loved its businesses. Not anymore.

author: JohanH
author_rank: Frequent Contributor
timestamp: June 03, 2022, 08:05:28 pm
content: You are barking up the wrong tree. No need to log in. I can confirm what wraper said. The Datasheet link is a link to panasonic.biz web site. Clicked the link, was directed to their web site, agreed to their terms and clicked Download.

author: jpanhalt
author_rank: Super Contributor
timestamp: June 03, 2022, 08:08:15 pm
content: Of course, it is probably browser related. I use Win7 Pro and Google (which is current for that version of Windows). If Digikey wants to dictate my browser and OS, I won't comply.

author: wraper
author_rank: Unknown
timestamp: June 03, 2022, 08:29:30 pm
content: Quote from: jpanhalt on June 03, 2022, 08:08:15 pm

author: jpanhalt
author_rank: Super Contributor
timestamp: June 03, 2022, 08:49:56 pm
content: Quote from: wraper on June 03, 2022, 08:29:30 pmThis is an English language forum.איז דאָס דער בעסטער איר קענען טאָן?

author: floobydust
author_rank: Super Contributor
timestamp: June 03, 2022, 08:55:11 pm
content: I've had no problems getting Panasonic datasheets through Digi-Key, I just tried again it works.Mouser has it's own cache of datasheets but they can be OLD versions if you are not careful. When Kemet's website is refusing to download datasheets on the weekend, Mouser does save the day. There are pros and cons either way.Digi-Key website did crater for me right at checkout at the point of credit card payment, my browser complained it was a security problem with how their web developers use embedded iFrames shared with some other website.I had to laugh, ended up phoning the order in.A few days later Digi-Key support told me "we don't support your browser". Oh, where is the list? It's just a Firefox version.The problem was the browser's HTTP Referrer Header was set to "send referrer only when clicking on links and similar elements" instead of the usual "send referrer header on all requests", to allow the usual tracking and enable scalpers errr advertising analytics instead of putting the effort into giving shipments dates lol.edit: I mean, stop the website's hyperanalytics and focus on the customer- we need expected delivery dates.

author: Bud
author_rank: Super Contributor
timestamp: June 03, 2022, 09:03:27 pm
content: Quote from: jpanhalt on June 03, 2022, 07:54:24 pmI attest this happens, though it is rare. I do not see Digikey's fault in it though. The manufacturer not mantaining the links.

author: jpanhalt
author_rank: Super Contributor
timestamp: June 03, 2022, 09:03:58 pm
content: Glad you are a happy customer of DigiKey. It has been pandering to its Canadian clients for quite awhile. I wish it the best going forward,

author: jpanhalt
author_rank: Super Contributor
timestamp: June 03, 2022, 09:05:21 pm
content: Quote from: Bud on June 03, 2022, 09:03:27 pmNo way. It's a link on DigiKey. The "buck" stops at DigiKey.

author: floobydust
author_rank: Super Contributor
timestamp: June 03, 2022, 09:10:36 pm
content: Are you angry with Digi-Key, Panasonic, your browser, or us?Digi-Key only panders to their web developers, lol.Mouser is significantly cheaper, gives some expected delivery dates, I can search better there- I'm happier with them lately.

author: coromonadalix
author_rank: Super Contributor
timestamp: June 03, 2022, 09:12:48 pm
content: I dont loggin and i can see all the pdf's i want, and for the damn cookie thing use an extension like i dont care about cookie ... no problems what so ever, and i consult Digikey a lot lollJust tried the part number without problems by the way ...

author: free_electron
author_rank: Super Contributor
timestamp: June 03, 2022, 09:23:08 pm
content: somebody is throwing all the toys out of the pram ...

author: jmelson
author_rank: Super Contributor
timestamp: June 04, 2022, 12:08:14 am
content: Well, I don't see how it can get much worse! (But, I guess that is possible!) They are cutting WAY back on stock. Lots of things I have bought in the past are now no longer stocked, and you need to buy thousands of them for the minimum order. There's an IEEE-1284 parallel port cable that I used to buy 3 at a time, now the minimum order is 1000 pieces. I found them at a PC accessories place for half the cost. I just needed some screw terminal plugs that I used to get from Digi-Key all the time for $0.77, now I had a mad scramble to find anybody in the US that even had a compatible part, I ended up paying $2.30 from Arrow. I could list pleanty more examples.I have also had the problem where external datasheets no longer existed from Digi-Key's web site.Jon

author: thm_w
author_rank: Super Contributor
timestamp: June 04, 2022, 12:25:17 am
content: Quote from: jmelson on June 04, 2022, 12:08:14 amSo now the global parts shortage is also Digikeys fault.You realize printer port has been obsolete for many years right?

author: ve7xen
author_rank: Super Contributor
timestamp: June 04, 2022, 12:31:10 am
content: I have noticed this practice of linking to an external resource has become much more common in the past few years, and itisquite annoying. Especially when every vendor under the sun demands you set up an account, login, agree to their spam and so on, when all you're trying to do is see if the part will do what you need. And sometimes the link just brings you to a product listing or similar, and you still have to drill down and click a few links to find the actual datasheet. It's definitely much more convenient having the PDF directly on the store page, even if it's a bit out of date or whatever.I'm not sure who'sreallyto blame, but my intuition says it is the vendors and not DigiKey, they want to track interest in their products and so on. However, it seems to be almost every product is now set up like this, and it's happened over a relatively short time, so it could easily be coming from DK. If they're linking a working PDF then meh who cares, it's when the link goes to a product page with a login and whatnot that it gets annoying.

author: thm_w
author_rank: Super Contributor
timestamp: June 04, 2022, 12:46:00 am
content: Quote from: ve7xen on June 04, 2022, 12:31:10 amWell I asked, lets see if they respond.If you look at new products, its not like all of them have external links, so there is more to it than that.

author: Monkeh
author_rank: Super Contributor
timestamp: June 04, 2022, 01:45:32 am
content: So.. DigiKey is bad because they link to up to date Panasonic datasheets, and you can't figure out how to click 'yes' and get them?

author: floobydust
author_rank: Super Contributor
timestamp: June 04, 2022, 02:16:08 am
content: Panasonic website has thatextra clickthat shows up most of the time for Catalogs/Datasheets Download, it seems to be a legal agreement requiring your consent."I have read and understood the above cautions for use." "Agree and download PDF files""The warranty defined here shall apply only to the defect or flaw of the product you purchased or that was delivered. It shall not cover indirect damage to the product resulting from its defect or flaw. " It burned my house down OK?I'm not using them in a Borg life support application, as if reading the datasheet constitutes use. On another Panasonic website, the legal agreement doesn't appear.

author: boB
author_rank: Frequent Contributor
timestamp: June 04, 2022, 02:41:19 am
content: Are you using Chrome ?I find that Chrome does not always work with some web sites anymore. I use an ad and tracker blocker (Privacy Badger) and once in a while it will block a necessary URL and when I let it run, it sometimes fixes the issue. Then again, sometimes I have to use another browser like FF or something else.That's just the way of the web these days. You have to have more than one browser handy.boB

author: jpanhalt
author_rank: Super Contributor
timestamp: June 04, 2022, 11:01:26 am
content: @post#24QuoteYes. I have also noticed problems with various sites.@post #20QuoteExactly. The link to Panasonic insisted that I agree to its cookies. I always check to see what that entails. It is annoying and is not a question of where to click, "yes."That is particularly annoying when I am working on a design and may want to check a half dozen or so products. An extreme example was an RF receiver module where the manufacturer required an NDA to access its datasheet, which it would not provide to an individual. In other words, I could buy the product from DigiKey, but not get its datasheet. Albeit, that's an extreme example from a few years ago, but its memory is still alive. Simply put, I expect DigiKey to offer more product information than Amazon does.Why my rant here? In April 2022, I tried to contact DigiKey to give feedback about its website and search engine. There was no obvious way to do that. So, I filed a "return request" for a recent order knowing that would open a dialog. That did happen, and the dialog seemed to be constructive. The final response from DigiKey was,QuoteThere has been no follow up from DigiKey. Of course, maybe it is all Chrome related, but that is still a popular browser.My most recent orders have been to Mouser, which is also where I got the datasheet I wanted. I have always been fond of DigiKey since living in Minnesota and worry that DigiKey is losing sight of what made it so successful. It used to provide the absolute best service and any small price penalty was worth it to me.

author: wraper
author_rank: Unknown
timestamp: June 04, 2022, 11:07:43 am
content: I use Chrome and can download the datasheet just fine.

author: Monkeh
author_rank: Super Contributor
timestamp: June 04, 2022, 12:23:29 pm
content: Quote from: jpanhalt on June 04, 2022, 11:01:26 amClick 'decline all'. Tick the box to agree you understand the datasheets may have errors. Click download. It's not difficult.

author: free_electron
author_rank: Super Contributor
timestamp: June 04, 2022, 03:11:54 pm
content: Quote from: evb149 on June 04, 2022, 03:03:50 amthe internet is a gigantic library. google is nothing but the box with index cards. you have to go get the book ,read it and find out if you like the book or if it was useless. just like in a real library.what did you expect ? somebody condensing everything to the "cliff's notes" ?

author: abquke
author_rank: Regular Contributor
timestamp: June 04, 2022, 04:37:54 pm
content: I got annoyed by Panasonic datasheets not being easy to get. So I didn't buy Panasonic caps.

author: wraper
author_rank: Unknown
timestamp: June 04, 2022, 06:20:35 pm
content: Quote from: abquke on June 04, 2022, 04:37:54 pmIt's as easy as googling capacitor series. Not any harder than getting a datasheet of any other reputable capacitor brand.

author: abquke
author_rank: Regular Contributor
timestamp: June 04, 2022, 06:32:19 pm
content: Fortunately Digikey has added a 'media' search parameter to only show parts with datasheets and EDA/CAD models. A big improvement on the site.

author: Siwastaja
author_rank: Super Contributor
timestamp: June 04, 2022, 07:09:29 pm
content: Panasonic PDF links haveneverworked on Digikey. I remember this exact problem from at least 5 years ago!Given that Digikey has completely broken everything beyond any salvage during last 1-2 years to the point I stopped using them unless I absolutely have to, it's quite funny you managed to find such a non-issue as an example.

author: jpanhalt
author_rank: Super Contributor
timestamp: June 04, 2022, 07:28:23 pm
content: Quote from: abquke on June 04, 2022, 06:32:19 pm1) If it works2) Why use such a non-specific term if DigiKey means datasheets. "Media" usually is used to refer to mass communication, e.g., newspapers and online new outlets.Quote from: O.E.D.

author: wraper
author_rank: Unknown
timestamp: June 04, 2022, 07:35:52 pm
content: Quote from: jpanhalt on June 04, 2022, 07:28:23 pmBecause it means anything, not just datasheet which is one of the options you can select under media.

author: ignilux
author_rank: Unknown
timestamp: June 04, 2022, 07:49:41 pm
content: Quote from: Siwastaja on June 04, 2022, 07:09:29 pmI dunno, I feel like they hit their low point during 2020 or 2021. They managed to fix some of the worst problems (entire categories showing up with blank parameters) by now. I just wish they would go back to 2017 or 2018 era.

author: jpanhalt
author_rank: Super Contributor
timestamp: June 04, 2022, 08:11:22 pm
content: Quote from: Siwastaja on June 04, 2022, 07:09:29 pmThen why did you bother to respond? Unemployed with nothing better to do?

author: abquke
author_rank: Regular Contributor
timestamp: June 04, 2022, 08:27:38 pm
content: Quote from: jpanhalt on June 04, 2022, 08:11:22 pmPerfectly reasonable response to the thread. Should the thread have been made?

author: wraper
author_rank: Unknown
timestamp: June 04, 2022, 08:57:07 pm
content: Quote from: jpanhalt on June 04, 2022, 08:11:22 pmFrankly you spent way more time dealing with this non issue than just not bother at all and find the datasheet elsewhere in a few seconds. Datasheet on distributors' website is a little convenience thing and not something major. Not to say the problem actually non existent for this particular part. It's not Digikey's or Panasonic's problem you may have some peculiar configuration in your browser which breaks the thing. Nor they can know what is the issue with your computer to fix that. You mentioning registration on Panasonic website sounds really strange since it's not asked to begin with. Neither you seem to be actually bothered with waste of your time.

author: jpanhalt
author_rank: Super Contributor
timestamp: June 04, 2022, 09:18:56 pm
content: I got the datasheet off Mouser within minutes. Should have said that, but the malcontents here probably wouldn't have read it anyway.Yes, DigiKey is broken. I ended up buying from DigiKey rather than Mouser as it was out of stock at Mouser.If you want to discuss "non-issue" responses, Siwastaja, wraper, and abquke should look in a mirror. If you don't think my complaint about DigiKey going back at least to April is valid, then present your own positive experiences and counter with fact, not ad hominem attacks.

author: abquke
author_rank: Regular Contributor
timestamp: June 04, 2022, 09:33:25 pm
content: Quote from: jpanhalt on June 04, 2022, 09:18:56 pmI've made a few dozen orders through Digikey so far this year through work and haven't really had a problem. Mouser is my backup choice, mostly just because I'm used to finding things on Digikey a little faster.I was searching for a particular card connector that was out of stock on Digikey and managed to find it in stock on Mouser... though I suspect because it was miscategorized.Like I said above, I'm glad Digikey put in an option to show only results that have CAD/EDA models so that I can go immediately to SnapEDA or Ultralibrarian to get symbols and footprints for Kicad

author: rsjsouza
author_rank: Super Contributor
timestamp: June 04, 2022, 10:12:26 pm
content: I tend to save catalogs of parts on my local drive, as I had my share of missing or simply revised PDFs with stripped information.Regarding Digikey, I tend to use them only as a last resource, as many years ago they managed to screw my first two orders with them (delays and asking for weird stuff such as faxing a copy of the credit card), and ended up leaving a bad taste on my mouth.When I found out that Farnell had some interesting discounts and Mouser was a stonethrow away from home (metroplex DFW), I haven't looked back.

author: jmelson
author_rank: Super Contributor
timestamp: June 04, 2022, 10:50:07 pm
content: Quote from: jpanhalt on June 04, 2022, 11:01:26 amYes, THIS is the problem! Digi-Key used to be my fist place to look, their on-line web search was fast and good, and the parametric search was the best. They stocked an amazing range of parts, and tried to keep everything in stock. No MORE!Now, they have a lot of items that are out of stock, and many that are non-stock, with insane minimum quantities.Also, the marketplace thing is a horrible change. I ordered some ICs that were listed as in stock at Rochester Electronics, their marketplace partner for "obsolete" parts. Well, then they showed a delivery time of over six months. I called Digi-Key and asked why "In stock" parts would not ship for months, and got no sensible answer. I placed an order directly to Rochester and got them in about 3 days. Wow, this is really going downhill fast!Jon

author: tooki
author_rank: Super Contributor
timestamp: June 04, 2022, 11:37:42 pm
content: Quote from: abquke on June 04, 2022, 04:37:54 pmCompletely untrue. The Panasonic website has not only datasheets, but some of the best overview documentation of any cap manufacturer (to help you select which series of caps to use).

author: abquke
author_rank: Regular Contributor
timestamp: June 04, 2022, 11:39:20 pm
content: Quote from: tooki on June 04, 2022, 11:37:42 pmFair enough. I probably just couldn't be arsed at the time.

author: tooki
author_rank: Super Contributor
timestamp: June 04, 2022, 11:40:10 pm
content: Quote from: Siwastaja on June 04, 2022, 07:09:29 pmThen report it to them with the “report an error” link. Every time I’ve sent a report, an actual human has responded within a day.

author: abquke
author_rank: Regular Contributor
timestamp: June 04, 2022, 11:42:05 pm
content: The only trouble-trouble I've had with Digikey is that they once sent me 5 of a thing when it was supposed to be 10. I emailed them and the remainder were in the mail the next day.

author: tooki
author_rank: Super Contributor
timestamp: June 04, 2022, 11:44:26 pm
content: FWIW, while Digi-Key’s primary datasheet links link directly to the manufacturer’s own website, if you click the “HTML datasheet” link in the table of documentation on a product page, you see a rendered copy on Digi-Key’s website, and that page has a link to download the PDF from Digi-Key’s server. Handy when a manufacturer has redone their website and all the external links to it have broken. (I’m talking to you, Molex and TE, among many.)

author: tooki
author_rank: Super Contributor
timestamp: June 04, 2022, 11:45:41 pm
content: Quote from: abquke on June 04, 2022, 11:42:05 pmOnce, I ordered two pairs of earplugs, and they sent me two cartons of them (100 or 200 pairs each, I think) instead. 😂 That’s the only quantity error I’ve ever had with them, ever.

author: tooki
author_rank: Super Contributor
timestamp: June 04, 2022, 11:58:24 pm
content: Quote from: jmelson on June 04, 2022, 10:50:07 pmPrecisely because Digi-Key is so many people’s go-to vendor, during the ongoing component shortages, they’re frequently the first to run out. That’s not Digi-Key’s fault — they likely lock in their orders a year or two in advance, and there’s absolutely nothing they can do to make the manufacturers resupply them faster, given the extreme shortages at the moment. It boggles the mind that you don’t understand that.As for minimum quantities: that’s not the case for anything that’s vaguely common. It makes complete sense to not keep in stock items for which there is practically no demand. (And in many cases, an alternative product is available.)Quote from: jmelson on June 04, 2022, 10:50:07 pmThe marketplace BS is the only complaint of yours I agree with. I HATE when stores add marketplace items. If I want a bazaar, that’s what eBay and aliexpress are for. One of the reasons I like using Digi-Key, Mouser, and Farnell is that they all ship to Switzerland for free, with VAT prepaid and customs cleared. That doesn’t apply to marketplace transactions, which means that in addition to shipping costs, they could trigger nasty surprise customs bills (since the delivery companies charge juicy “convenience” fees for handling customs clearance), so I absolutely want nothing to do with those.Quote from: jmelson on June 04, 2022, 10:50:07 pmIt’s like you’re blaming Digi-Key for being affected by the pandemic, while ignoring that the pandemic even exists. Ludicrous.

author: Siwastaja
author_rank: Super Contributor
timestamp: June 05, 2022, 07:44:06 am
content: Quote from: jpanhalt on June 04, 2022, 09:18:56 pmYour ad hominem attack detector might have a small issue with threshold setting. I just found it funny you stumbled onto something I have always found normal and did not care because just googling the datasheet takes a few seconds; a small convenience problem. Instead, I find it very problematic that Digikey site just gives random error messages (including 404's and others), gives partially blank pages randomly, and randomly loses my VAT ID so that I can't actually buy from them anymore because I don'tknowif VAT ID disappears this time or not, and this is actually important for my bookkeeping. The whole site is just so buggy after all the "improvements". Plus the whole "marketplace" farce. They have just lost all their credibility; built during decades, lost in matter of ~two years. I need a distributor I cantrust, so I'm 95% Mouser now. It was 70% DK 30% Mouser before the changes.

author: Karel
author_rank: Super Contributor
timestamp: June 05, 2022, 08:49:43 am
content: Quote from: jpanhalt on June 03, 2022, 07:34:25 pmHere it works. When I click on the datasheet link on the Digikey productpage, I land on the Panasonic page thatshows me a cookie consent form. I choose "Reject All". Then I need to check a box that "I have read and unerstood theabove cautions for use." Then I click on "Agree and download PDF files". After a couple of seconds the download starts.I use Firefox 101.0 (64-bit) with Multi Account Containers, Adblock Plus, Privacy Badger, CanvasBlocker, Cookie Auto Delete on Opensuse Leap 15.3.

author: wraper
author_rank: Unknown
timestamp: June 05, 2022, 08:50:14 am
content: Quote from: Siwastaja on June 05, 2022, 07:44:06 amFor me VAT address field disappears and VAT payment is asked every time I select any address other than main. The issue is I moved to another place. Changed the main address but it does not change immediately and shows "pending". I guess for human verification. Already tried three times, pending status disappears after maybe a week, nothing changes. Last time I ordered to the old address because I needed the parts quick (they were not available elsewhere) and asked UPS to deliver to the new address in nearby town once package arrived to Latvia. Thankfully it's not an issue here unlike some other countries. That's a real issue, not some datasheet nonsense.

author: Siwastaja
author_rank: Super Contributor
timestamp: June 05, 2022, 08:59:29 am
content: Quote from: wraper on June 05, 2022, 08:50:14 amYes, address choice seems to be connected to the bug. VAT number is clearly visible, I make sure everything's OK, choose the address, the VAT number disappears from the screen but I think ithasto be a display bug, and click "order". Lo and behold, the VAT numberactuallydisappeared from the order, not just a display bug!I have reported this issue to no avail.Changing primary address sets it in "pending" state for a week, after that someone contacted me and asked why I want to change my address. No shit Sherlock, I have moved!This totally kills my business with Digikey because I work at two different locations and want parts shipped to these alternate locations which is why the whole possibility of entering address (or choosing between presets) exists. But because of the VAT number bug, I just buy from Mouser. They can deal with business VAT ID like any sensible company.

author: cortex_m0
author_rank: Regular Contributor
timestamp: June 06, 2022, 01:30:50 pm
content: Quote from: jpanhalt on June 04, 2022, 11:01:26 amThere is a feedback button on every page on DigiKey. If Chrome isn't showing that button to you because you have broken extensions installed, that's your problem.

author: Chalcogenide
author_rank: Regular Contributor
timestamp: July 01, 2022, 08:07:59 am
content: Sorry to hijiack this thread, I hope this is not too out of topic. Is anybody else experiencing an issue with Digikey where an order is stuck in the status "Submitted" and it doesn't ship, even though everything is in stock? Currently it has been in this state for 3 weeks, and customer service is telling us that it is due to a "system update".

author: jpanhalt
author_rank: Super Contributor
timestamp: July 01, 2022, 10:28:46 am
content: Quote from: Chalcogenide on July 01, 2022, 08:07:59 amNever stuck for 3 weeks. In past times, I was spoiled by same day shipping. My last two orders were stuck for about 3 days.Shipping from TRF to Cleveland by USPS is very fast, so with same day shipping, things would arrive at my rural mailbox in about 2 days. With the longer dalay, order to receipt time from Mouser is the same or better. Mouser could improve its actual shipping time too.