Interesting experience - Page 1
Forum section: electronics / general

author: Rick Law
author_rank: Super Contributor
timestamp: October 12, 2015, 05:16:10 am
content: I order some $2 stuff 5 days ago on AliExpress. I knew the price was too low. But I thought this new seller was trying to build a business and giving discount to get the business going. Although I found a more preferable one at higher price (with ePacket shipping which I preferred), I decided to give him a chance to get his business moving. I knew there was a chance I will not get any thing at all.I got an auto email from AliExpress today (see below). Now this is an interesting first time experience... The only time I got bitten on eBay some 5 years ago, eBay was clueless and of no help. A 3.5" disk drive was what I ordered. What I received was a small manila envelop with a stamp size lump of something like chewing-gum. That was the only time I received something entirely fraudulent.At first, when I received this email, I didn't know what to think. Upon a moment's reflection, I gained a bit more confident with AliExpress.Tomorrow, I will do the prudent thing and call my credit card company to check for any abnormal charges. I don't know how AliPay functions, just in case they passed the number along to the seller to do charging. I don't want him to help himself and charge more...This is the email I received:------ ------ ------ ------ ------ ------Your order 6974********** has been frozen due to suspicious seller activityDear Rick Law,We have suspended this seller’s account because we detected unsafe trading activities. All of your pending orders with this seller have been frozen for your security.We have asked this supplier to provide supporting evidence, such as shipping documents and qualification certificates. If the supplier is unable to provide the evidence or if the evidence is insufficient, we will close the order and process the refund for you within 5 business days (In case of certain circumstance, the processing period may be extended).We apologize for this inconvenience. At AliExpress we are committed to ensuring you enjoy a safe shopping experience. We will continue striving to improve. Your understanding and cooperation are highly appreciated, if you have any question or suggestion, please click hereYour understanding and cooperation are highly appreciated.Sincerely,AliExpress Trade Security Department2015.10.11 18:44

author: Rick Law
author_rank: Super Contributor
timestamp: October 12, 2015, 05:26:00 am
content: Quote from: blueskull on October 12, 2015, 05:21:25 amThanks! That is good to know.

author: pickle9000
author_rank: Super Contributor
timestamp: October 12, 2015, 08:15:05 am
content: I had a similar experience and AliExpress was right on top of it, no issues at all. Very unlike ebay where it's up to the receiver most of the time.

author: tautech
author_rank: Super Contributor
timestamp: October 12, 2015, 08:46:02 am
content: Quote from: Rick Law on October 12, 2015, 05:26:00 amI too have never had reason to be concerned with Aliexpress and Alipay for some thousands of dollars of purchases. I love the fact Alipay witholds payment to the seller until you authorise it. Great system.

author: Rick Law
author_rank: Super Contributor
timestamp: October 12, 2015, 04:14:50 pm
content: I found that more comforting that they do try something and now for me is became "visibly".The time I got bitten on eBay, after I got suspicious of the rapid closing of the seller account, I searched the web by the ebay seller name. To my surprise, I found some info on a forum (don't recall which forum) the same scheme with variation of the the seller name has been in used to do the same thing the Christmas before, and before.This time, I knew what I was doing. Initially, zero feedback for a month-old seller with zero order on that item put me on pause. Since I do prefer track-able shipping instead of economy shipping, I went looking more. Then I thought: "hmm, just $2, give the guy a chance..."Well, I am not giving up on people yet. I hope he is for real. It will be a disappointment to me if he is not - not for the item or the $2 but disappointment in human kind.