Is storeinfinity.com a scam? (Update: No, it is not) - Page 1
Forum section: electronics / general

author: Tepe
author_rank: Frequent Contributor
timestamp: September 09, 2012, 09:32:37 pm
content: Update: The instrument arrived, safely packaged, yesterday. Thank you all for your help with the strange ways of long-distance trade.Recently, Iin a moment of insanityfor some reason ordered a Siglent SDG1020 from store infinity.com.Not too long after that, an order conformation landed in my inbox. Shipped by Federal Express it said and it even contained a tracking number.There was much rejoicing. But only briefly, because there was a slight problem: the tracking number is bogus. "Invalid", FedEx says. And they keep saying it. As does the Chinese postal service and everybody else I have tried.Well, I guess the time has come to test what paypal can do for me, but before I do that I will try one thing. Storeinfinity appears to be, or at least used to be, a member of this forum: Kun Sang, send me my @#!@!% merchandise

author: kripton2035
author_rank: Super Contributor
timestamp: September 09, 2012, 09:49:42 pm
content: I already had some bad tracking numbers... seems it happens when shipping from different countries.how long did you make that order ?wait one week before claiming.if it's normal carrier, wait 3-4 weeks before claiming goods from chinaanyway paypal will give the money back if it doesnt come after all.good luck.

author: gxti
author_rank: Frequent Contributor
timestamp: September 09, 2012, 10:28:03 pm
content: All the big carriers will take 24 hours just to recognize the tracking number, it's kind of sad really. After that I'd start asking questions.

author: David_AVD
author_rank: Super Contributor
timestamp: September 10, 2012, 12:23:20 am
content: Some suppliers in China don't send the freight themselves. They use a local company to send to a distribution point where it gets collected by FedEx, DHL, etc.It's common for the seller to issue a "fake" tracking number when they send the goods, then update it with the real one once they get it from the freight company.

author: SeanB
author_rank: Super Contributor
timestamp: September 10, 2012, 04:40:23 am
content: Especially over a weekend our local PO will take up to 3 days to accept a tracking number into the system, and often then only the first hop is recorded until delivery, when you check the others are suddenly there.

author: T4P
author_rank: Super Contributor
timestamp: September 10, 2012, 05:06:44 am
content: When shipping from china the typical "show-up time" is about 2-3 days.

author: Tepe
author_rank: Frequent Contributor
timestamp: September 10, 2012, 07:04:46 am
content: Quote from: kripton2035 on September 09, 2012, 09:49:42 pmThe order was made on August 31. The bogus tracking number was sent on September 4.

author: amyk
author_rank: Super Contributor
timestamp: September 10, 2012, 07:15:36 am
content: Shipping from China tends to be sporadic and generally slow, DealExtreme being one of the most prominent examples.@T4P: You're a lot closer than he is.

author: Tepe
author_rank: Frequent Contributor
timestamp: September 10, 2012, 09:18:47 am
content: Quote from: kripton2035 on September 09, 2012, 09:49:42 pmAugust 31. Did you receive the goods you ordered despite being fed invalid tracking numbers?

author: kripton2035
author_rank: Super Contributor
timestamp: September 10, 2012, 10:54:05 am
content: Quote from: Tepe on September 10, 2012, 09:18:47 amyes

author: Tepe
author_rank: Frequent Contributor
timestamp: September 10, 2012, 11:19:35 am
content: Quote from: kripton2035 on September 10, 2012, 10:54:05 amThat's good to hear. It is a rather strange practice to use invented tracking numbers, though.

author: T4P
author_rank: Super Contributor
timestamp: September 10, 2012, 02:46:38 pm
content: Quote from: amyk on September 10, 2012, 07:15:36 amI mean, the shipping number show up time

author: Tepe
author_rank: Frequent Contributor
timestamp: September 10, 2012, 03:30:26 pm
content: @T4P: The tracking number did show up a few days after the order was placed. The problem is that FedEx calls it "invalid". If I remove the "W' from the number they say that they haven't registered a package with that number. Two different behaviors and the first one seems to indicate that the supplied number failed a validity check, possibly some kind of check sum calculation. That does not exactly instill confidence in the seller.

author: Pickers
author_rank: Newbie
timestamp: September 10, 2012, 04:05:31 pm
content: Seem to recall when I ordered something from there I had a similar problems. Turns out there was another shipping company they used for the first leg of the journey out of China and FedEx wern't involved at all for any part of the shipping..Givehttp://www.yw56.com.cn/english/DIY.asp] http://www.yw56.com.cn/english/DIY.asp a go. Thats who I had to use, the address was in the small print I got with the shipping email.Regards,Kris.

author: T4P
author_rank: Super Contributor
timestamp: September 10, 2012, 04:22:30 pm
content: try outhttp://track-trace.com

author: Tepe
author_rank: Frequent Contributor
timestamp: September 10, 2012, 04:51:51 pm
content: Quote from: Pickers on September 10, 2012, 04:05:31 pmWell, I'll be damned, Kris. Success! Maybe I will end up being a happy camper after all. The trace didn't go far ("Despatched from Shanghai Yanwen Sorting Center") but it is a beginning...