Never another LG product ! - Page 1
Forum section: electronics / general

author: Simon
author_rank: Unknown
timestamp: August 18, 2012, 07:37:59 am
content: Well after the really bad customer support experience and ingrish poorly written instructions to something as complex to setup as a NAS now my LG blue ray drive has mysteriously given up the ghost after playing less than 10 films... LG: fuck you ! Never ever will I buy another LG product !!!

author: PeterG
author_rank: Frequent Contributor
timestamp: August 18, 2012, 07:52:21 am
content: I have noticed LG tend to be bult down to a price, not up to a standard. But there seems to be no shortage of people to buy there products here in Aus.Regards

author: Simon
author_rank: Unknown
timestamp: August 18, 2012, 08:15:33 am
content: Well there is one less in the UK buying their shit from now on. God only knows what gave me the impression they were a good company !

author: SeanB
author_rank: Super Contributor
timestamp: August 18, 2012, 08:28:59 am
content: Simon, there are worse brands...............It may be marked LG, and possibly was made by Lucky, but it can be made by one of hundreds of small subcontractors that come and go, doing a batch here and there of an odd board. These are assembled and you got a unit that had a bad board inside.

author: Simon
author_rank: Unknown
timestamp: August 18, 2012, 08:33:52 am
content: That makes the front end "manufacturer" unreliable ! Subcontracting is a wonderful thing, but you check your underlings out and make sure they are up to the jobs. Subcontracting is the bane of the UK and the reasons range from: we can't be arsed to do this because we don't want to set it up to buck passing exercises.

author: tom66
author_rank: Super Contributor
timestamp: August 18, 2012, 08:35:04 am
content: LG produce expensive, premium products which are crap. - this is from someone who has repaired, one, no, two, sorry five of their TVs. ALL but one had bad caps when they could have spend a few more cents on good caps. Same goes for you Samsung, although they are cheaper than LG, they still suck.

author: Simon
author_rank: Unknown
timestamp: August 18, 2012, 08:38:28 am
content: a crap product may fail after one year of average use. But to fail before a year and after only playing six disks is utter shit !

author: grumpydoc
author_rank: Super Contributor
timestamp: August 18, 2012, 08:48:42 am
content: QuoteIf < 12 months it is still under warranty, No? If < 6 months take it back and ask for a replacement (see Sales of Goods & various subsequent acts and accepted practice under fitness for purpose).There will always be failures for any manufactured good. Some early and some late following the classic "bath tub" curve.Admittedly one sometimes does wonder whether the cheaper end puts capacitors in that aredesignedto fail in "warranty period+1 day"DOI: House seems to be filling up with more and more Samsung stuff these days.

author: Simon
author_rank: Unknown
timestamp: August 18, 2012, 08:50:29 am
content: yes i have submitted a warranty request via the supplier. I have to ring them during office hours only to have it authorized.

author: Rerouter
author_rank: Super Contributor
timestamp: August 18, 2012, 09:15:18 am
content: my house has also filled with more and more samsung recently, one of the tv's i bought from a 2nd's world (6 month normal warrenty) had failed 2 days before its 3rd year, and they still repaired it under manufacturer warrenty,

author: Simon
author_rank: Unknown
timestamp: August 18, 2012, 09:21:50 am
content: I would like to hold every manufacturer to account to the fact that goods that are 20+ years old still work yet modern stuff struggles to get past warranty.....

author: T4P
author_rank: Super Contributor
timestamp: August 18, 2012, 11:20:45 am
content: Well that was 20 years ago. what is it like now? all the stuff i bought that is 'made in japan' failed outside of warranty*PS: LG phones are good. Value for money and they last i know that for sure

author: Simon
author_rank: Unknown
timestamp: August 18, 2012, 11:21:40 am
content: Quote from: T4P on August 18, 2012, 11:20:45 amEnlighten us then !

author: T4P
author_rank: Super Contributor
timestamp: August 18, 2012, 12:09:32 pm
content: Everything made by a manufacturer doesn't last! No more!

author: Simon
author_rank: Unknown
timestamp: August 18, 2012, 12:10:48 pm
content: And why not ? So progress mean having to keep buying new stuff. I vote to go backwards. I'm happy to pay more for a product that lasts longer.

author: T4P
author_rank: Super Contributor
timestamp: August 18, 2012, 12:12:20 pm
content: Quote from: Simon on August 18, 2012, 12:10:48 pmI do ... indeed i wish for this to happen, but sadly i accepted the sad future where 6 month phone battery warranties are what it is.

author: SeanB
author_rank: Super Contributor
timestamp: August 18, 2012, 01:08:30 pm
content: there is a market for that, and if you buy Panasonic you do get better quality ( but YMMV) in many cases. Still using a 30+ year old National preamp with my computer, just had to recap it.

author: tom66
author_rank: Super Contributor
timestamp: August 18, 2012, 01:17:52 pm
content: I have only repaired one Panasonic plasma - they are built like friggin tanks! One of the six parallel power MOSFETs on the sustain board had failed... there were about five IGBTs and twenty other MOSFETs on there. I have always looked for more to repair, but the only thing that seems to kill them is people cracking the screen.

author: johnmx
author_rank: Frequent Contributor
timestamp: August 18, 2012, 02:17:26 pm
content: The only LG products I bought were two LCD monitors. In both cases I returned them within a couple of days. What can I say? Bad quality…

author: T4P
author_rank: Super Contributor
timestamp: August 18, 2012, 03:47:59 pm
content: Quote from: SeanB on August 18, 2012, 01:08:30 pmI'm actually interested in what you use that preamp for

author: FenderBender
author_rank: Super Contributor
timestamp: August 18, 2012, 04:00:09 pm
content: Yeah I really don't like LG either. Just another brand that was respectable in the past..and now all they do is play off their name for sales, like Sony, RCA etc.I like Panasonic and Samsung for consumer level devices/appliances. I think they are generally well made from what I have seen/taken apart. Panasonic products are usually filled up with high quality Panasonic parts, which is awesome. Not all of them, but the majority of the stuff I've had has good stuff inside.Samsung. Not always the best, (nobody is), but most of it looks well designed and decent quality.Sony on the other hand. It's a grab bag. I think it's because they have products in almost every area in electronics. Anything from mp3 players, to phones, to stereos, to tvs, to computers, to cameras...etc etc...I think they just must have so many engineers and so many MBAs, that it's hard to be consistent with quality among the entire brand. I don't know. Just a speculation. Like I'm sure there's so many engineers for Sony that one engineer probably only ever talks to 5% of the engineers at Sony.

author: SeanB
author_rank: Super Contributor
timestamp: August 18, 2012, 04:02:27 pm
content: T4P, I use it as an audio switch, to select the source of the audio for the computer speakers. I can select either the built in sound card ( has poor performance and is noisy) or an external USB DAC I placed into the switch, or the output of the TV card. It has a nice volume control, a nice set of switches and is very low noise. Has some EQ built in ( it is a quad controller, so has room presets and depth and width controls) and provides about 6dB of gain, as well as impedance matching.Will run for nearly 2 minutes after turning the power off, as it has a 2200uF capacitor as the main reservoir, and it uses under 1mA off the -30V internal rail ( all 100MHz PNP transistors inside made by Panasonic as well) and overall under 2W.On the plan some day is to place a 5V regulator inside to power the DAC, to get rid of more of the computer noise.

author: T4P
author_rank: Super Contributor
timestamp: August 18, 2012, 04:05:56 pm
content: Quote from: FenderBender on August 18, 2012, 04:00:09 pmSamsung? Samsung's purely shit now.*My sharp 3D TV is looking at me now, i hope it can last me this time round, the samsung's screen gave up after 2 years ( entire screen had its pixels died off ... )

author: FenderBender
author_rank: Super Contributor
timestamp: August 18, 2012, 04:13:34 pm
content: Quote from: T4P on August 18, 2012, 04:05:56 pmHmm well yeah, I shouldn't have said that. I own a grand total of 2 things by Samsung. My phone and and my washing machine (haha).On the other hand...3 Panasonic TVs, DVD player, stereo, electric razor, and even my 1.9gig phones.

author: T4P
author_rank: Super Contributor
timestamp: August 18, 2012, 04:55:29 pm
content: There was a Samsung disaster in my house a few years ago - they were when samsung was cheap and decent, now it's just expensive and hopeless1) Samsung Top load washing machine <- Works nicely, still going and it's not with me anymore2) Samsung HD DVD recorder <- Works fine i guess? It's not me who's using it3) Samsung 37" LCD FULL HD TV <- Bought when full hd was "new" and it was cheapest of them all and now it's with my grandma4) Samsung 22" TV came with the 37" TV <- The one i'm using right now, the true plug-and-use monitor! No need to fiddle with settings5) Samsung 18.5" as a free gift <- The PSU is a POS, it's so poor in EMI absorption my cheapie NCV stick can detect it! I wonder why the hell it has a TUV logo on it! And it was endless trouble trying to get a decent looking image on it ...6) Samsung Omnia II <- Lasts quite long i guess, still going after many drops being a samsung phone7) Samsung Tab II <- POSSAMSUNG THIS SAMSUNG THAT, SAME SONG!

author: chickenHeadKnob
author_rank: Super Contributor
timestamp: August 19, 2012, 03:35:48 am
content: Well Simon I'am afraid you have the improper attitude and 'chi' to own a fine LG product. Your feng shui also needs adjustment. I discovered these universal spiritual truths, that I was an unfit occidental, not worthy of asiatic manufacturing prowess back around 1987 or so when I purchased a SANYO brand 700 watt microwave oven.I cared for it and wished it a good and healthy life, it rewarded me by alternately burning and undercooking my food and dying within 6 months.With my profound troubleshooting skilz I determined the fault was a burned out cooking chamber light bulb. A special-special $26 incandescent wonder that was wired in series with the door safety interlock (f@#$k). So I purchased a replacement and enjoyed another 6 months of cooking bliss. Ok at this point I was detecting a pattern: the bulbs were not covered by the warranty, they cost nearly $30 with tax, my time and petrol not included, and they had MTBF 6 months - the infamous 'razor blade' special-special light bulb business model! Ha! I have you now you east asian scamsters, I will simply bypass the bulb socket for the win! Ok that worked for a while and I learned to adapt to not being able to see my tucker bubbling away in the dark chamber, and then the front panel started to go flaky.At this point I told my SANYO that I wished it would die and within another 2 months it actually did! I opened it up and did a bit of board flexing and poking around and immediately noticed a cold joint on one side of the secondary of the 16V transformer that supplied power to the cpu. Reheat the joint and everything was (and still is!) tickety-boo. This SANYO is now my bitch, I treat her the way England treated china before the boxer rebellion.Trust me it works.! I now cook hugh loads of rice that creates so much internal condensation that the whole thing fogs up and the beeper makes a weak pitiful mee---e-eee---eep noise - I just laugh and say die you bitch.

author: Ed.Kloonk
author_rank: Super Contributor
timestamp: August 19, 2012, 04:00:07 am
content: I've just had a horrible experience with a nearly new LG TV someone asked me to help them reconnect after they moved house. One of those internet ready ones.All I wanted to do was connect a DVD player to it. The owner had a $60 dick smith cheapy with composite output, but this TV has HDMI or component. ?? No composite input? WTF?So I found another DVD player with component output and then the TV wont recognise the video signal. Claims nothing is connected to the video input. WTF?Double checked both players on 'old' TVs and they work fine.And if you want wireless there is a usb port so you can plug in a wireless dongle. A LG branded dongle. Not a basic netgear usb to wifi dongle that even works on Linux.And the fucking remote. Two many buttons and not a consistent layout.LG used to make a damn fine PVR but now since this..All gone to shit!

author: RRobot
author_rank: Regular Contributor
timestamp: August 19, 2012, 04:41:50 am
content: Quote from: Simon on August 18, 2012, 09:21:50 amWell the reason is price. I seem to remember that goods used to cost a lot more in the eighties and early ninties.For instance the oldest device still in service in my house is a Panasonic, made in Japan(when they still made consumer goods), microwave which I bought around 1995. Still works great. I think I paid around 300 bucks for it, which according to the inflation calculator is around 420 bucks today.I think you can go to a the local Walmart and pick up one for 90 bucks or so. Will it last for 17+ years? Not a chance, but you get what you pay for, well most times anyway.I seem to remember a 32 inch TV cost north of a Grand in the early/mid ninties. Stoves and refrigerators more expensive as well.

author: Ed.Kloonk
author_rank: Super Contributor
timestamp: August 19, 2012, 04:53:48 am
content: Quote from: RRobot on August 19, 2012, 04:41:50 amI've mentioned this numerous times, I knew someone who was an EE around that time who got an offer to leave Australia and work in Japan. His actual job was to design parts for VCR's to shave cost and just survive the warranty period. So I'd say you bought it at just the right time.

author: RCMR
author_rank: Frequent Contributor
timestamp: August 19, 2012, 05:31:52 am
content: Quote from: T4P on August 18, 2012, 11:20:45 amI have al LG mobile phone and it is *crap*.Always dropping signal, the *worst* user-interface in the world and generally just a piece of shite.I'll give it one thing though -- it's damned tough -- considering the number of times I've thrown it at the wall in frustration and it is *still* working, albeit as crappily as ever.

author: DrGeoff
author_rank: Frequent Contributor
timestamp: August 19, 2012, 05:42:53 am
content: L.G.Lucky if it Goes.

author: Simon
author_rank: Unknown
timestamp: August 19, 2012, 08:38:13 am
content: we also need to remember that when not every home did not have a microwave it was expensive technology, these days we all have them so production costs come down. There is far more flexibility in manufacturing now and processes are cheaper, so the goods are cheaper, add to that crappyness and guaranteed work with failing goods and price come down further. We no longer buy goods we effectively rent them without returning them at the end of life. even if prices were just doubled manufacturing could be done much better,

author: T4P
author_rank: Super Contributor
timestamp: August 19, 2012, 11:25:57 am
content: Quote from: RCMR on August 19, 2012, 05:31:52 amHere's a few LG phones i've used : (And owned by a close person)LG Optimus 4X HDLG Optimus 3D <- Battery life sucks thoughLG Optimus BlackLG Optimus

author: SeanB
author_rank: Super Contributor
timestamp: August 19, 2012, 12:09:37 pm
content: I bought a well used KIC microwave in the 1990's ( KIC is a SA brand, rough translation is Kak In Case, but originally was Katz International Corporation) and it is still working well for me. Replaced a few oven lamps ( expensive at $2 each) and modified to use a 555 timer to give a fixed time of 2 minutes to do it's primary function now - coffee-o-matic. Can do popcorn as well, just need to be there to press the button 4 times to get the right time to pop the unbuttered maize to perfection. Add garlic salt from the grinder and eat.

author: ChrisW
author_rank: Contributor
timestamp: August 19, 2012, 02:31:01 pm
content: If they made things like they used to they would go out of business.-Chris

author: bilko
author_rank: Frequent Contributor
timestamp: August 19, 2012, 03:16:52 pm
content: Quote from: ChrisW on August 19, 2012, 02:31:01 pmIf they carry on making things as they are, they will go out of business.

author: zaoka
author_rank: Frequent Contributor
timestamp: August 19, 2012, 03:53:13 pm
content: I am always buying NEC drives, they cost more, however, no problems at all.

author: bilko
author_rank: Frequent Contributor
timestamp: August 19, 2012, 06:31:24 pm
content: In the old days, when they were called Lucky Goldstar, they were not a well recognised brand name so they tried hard to achieve that goal, their products were built to a fairly high standard. Somebody, probably in marketing decided to rebrand to LG, they continued their high standards and then became arrogant and started to cut costs and build poor quality items. Their mobile phones only need to be built to last around 12 months because then they are old, obsolete, uncool. Unfortunately, this philosophy seems to have permeated throughout the rest of their product range.

author: T4P
author_rank: Super Contributor
timestamp: August 19, 2012, 06:38:03 pm
content: Quote from: bilko on August 19, 2012, 06:31:24 pmThanks for revealing the truth.My original optimus's keys died within less than a year and half the original battery even worseMy father's previous LG flip phone survived 3 years though ...

author: Galenbo
author_rank: Super Contributor
timestamp: August 19, 2012, 07:57:47 pm
content: I hate my samsung T240HD PC screenI hate my samsung phone B5722Still use them, I hope they fail fast..

author: tom66
author_rank: Super Contributor
timestamp: August 19, 2012, 11:00:45 pm
content: This is why I like fixing stuff up (buying stuff broken cheap and repairing it), it is so much better because then you know the product is poorly made in the first place and you don't care because you fixed that.