sierra-olympic Viento GT640 - Page 1
Forum section: electronics / general

author: MARCEBELE
author_rank: Contributor
timestamp: July 03, 2025, 07:38:09 am
content: Hi all,I recently acquired a Sierra-Olympia Viento-GT 640 thermal camera, Iam new at this and need a guidethe thermal use a Poe and so i hook up a poe injector direcly to my laptop the camera turn on the left rj45 led turn green but right is offThe camera didnt got recognise in device manager. it maybe need a switch ive bought it is on the way nowif someone is familiar with this please provide the appropriate sofware or packages for thisI would appreciate any additional guidance or best practices for getting started.

author: Fraser
author_rank: Super Contributor
timestamp: July 03, 2025, 11:44:04 am
content: Have tried contacting Sierra Olympic and asking for the cameras documentation and Viento GUI ? That is the place to start. You will need to provide them with your cameras serial number and likely explain how you came to own the camera. They may, or may not, be willing to help you. From memory the Viento camera is a DRS core sold under the Sierra Olympic brand.You will find the Viento 10 documentation on the askers Olympic web site. That may give you an idea of how to use the camera over the Ethernet link. You will likely need the Viento GUI software though.https://support.sierraolympia.com/downloads/Fraser

author: MARCEBELE
author_rank: Contributor
timestamp: July 03, 2025, 12:36:46 pm
content: I've contect them and still waiting for a reply, Yes the core is DRSI found the manual for this model herehttps://www.manualslib.com/manual/1292555/Sierra-Olympic-Viento-G.html?page=2#manualRegard,

author: Fraser
author_rank: Super Contributor
timestamp: July 03, 2025, 02:55:44 pm
content: Looking at the quick start manual I see that your camera contains a Pleora module for Ethernet communications and the standard DRS utility is used to talk with the camera. The eBus player is pretty generic as well. If Sierra Olympic will not help, then contact DRS and ask for their utility program to talk with the Tamarisk core. You then need to identify your Pleora Ethernet module and download the driver software from the Pleora site. The eBus player software should also be available for download. Hopefully DRS will talk with you and provide the utility software as they have for other members of the forum in the past.Fraser

author: Fraser
author_rank: Super Contributor
timestamp: July 03, 2025, 09:07:36 pm
content: I just checked my archives and I do have DRS Tamarisk control software and documentation.I believe you will also need the driver for the Pleora eBus interface but I do not know which Pleora model is used in the GT640.Fraser

author: MARCEBELE
author_rank: Contributor
timestamp: July 04, 2025, 12:44:02 am
content: HI,i try to download all the sofware, and stuck at plora SDK because it paid is there alternative for it?and is it normal withoud the SDK that my camera dont got detacted?thanks

author: MARCEBELE
author_rank: Contributor
timestamp: July 04, 2025, 01:03:20 am
content: Sorry it got recognize just need to adjust the IPwhen i play it, it only display this static image why is that?do you think it need a configuration file?

author: Fraser
author_rank: Super Contributor
timestamp: July 04, 2025, 03:31:09 am
content: That does appear to be a Pleora configuration issue but I regret I cannot advise further as my use of Pleora interfaces is limited to my FLIR SC4000 camera.Fraser

author: ArsenioDev
author_rank: Frequent Contributor
timestamp: July 04, 2025, 02:26:01 pm
content: Ah I know that pattern.You need to DISABLE test pattern and then it will stream real data

author: MARCEBELE
author_rank: Contributor
timestamp: July 04, 2025, 02:57:44 pm
content: yes it is the Test pattern, we making prograss here but the image is terable and i dont know why there a verical line

author: gamerpaddy
author_rank: Regular Contributor
timestamp: July 04, 2025, 10:31:38 pm
content: looks like its expecting a different image format but the camera sends something like Y16 (2 bytes) / raw valuesbut the software displays a image with one byte per pixel so its twice the x and y resolution

author: ArsenioDev
author_rank: Frequent Contributor
timestamp: July 05, 2025, 02:11:37 pm
content: Yeah change your bit alignment and interlacing settings.

author: MARCEBELE
author_rank: Contributor
timestamp: July 05, 2025, 02:12:40 pm
content: Alright, I'll try that tomorrow

author: MARCEBELE
author_rank: Contributor
timestamp: July 06, 2025, 03:49:57 am
content: i dint see bit alignment and interlacing, I play with Deinterlaching setting but nothing change the image still not good