bule screen of death tcpip.sys  - Page 1
Forum section: electronics / general

author: sony mavica
author_rank: Frequent Contributor
timestamp: August 01, 2017, 06:54:58 am
content: got 3 time in the last 5 days a bule screen of death it says its tcpip.sys causing itwhat could i do to fix this ??did a google one thing i read somebody said it was due to a program on there computer when it attempted to connect to the internet it gave them a bsodonly thing i did before this happened was install a new a new version of flash player then ticked the box where it checks for updates and install themthen about 20mins latter i got the bsodnot sure if that caused it or not

author: Jeroen3
author_rank: Super Contributor
timestamp: August 01, 2017, 06:58:14 am
content: http://www.nirsoft.net/utils/blue_screen_view.htmlShow the magic numbers.

author: sony mavica
author_rank: Frequent Contributor
timestamp: August 01, 2017, 07:05:17 am
content: Quote from: Jeroen3 on August 01, 2017, 06:58:14 am

author: Jeroen3
author_rank: Super Contributor
timestamp: August 01, 2017, 07:09:18 am
content: Uninstall AVG.InstallMSE.Some (add-on) kernel modules are throwing exceptions. Most likely not actually tcpip.sys.

author: Halcyon
author_rank: Unknown
timestamp: August 01, 2017, 07:15:07 am
content: Try also disabling any internet security stuff in AVG.

author: sony mavica
author_rank: Frequent Contributor
timestamp: August 01, 2017, 07:31:29 am
content: Quote from: Jeroen3 on August 01, 2017, 07:09:18 amthanks i will give mse a try

author: rdl
author_rank: Super Contributor
timestamp: August 01, 2017, 11:01:09 am
content: Quote from: sony mavica on August 01, 2017, 06:54:58 amIf that's the case, try removing Flash for a few days and see what happens. Did you actually need to install it, or did you do it just because? There is little reason to use Flash these days.

author: sony mavica
author_rank: Frequent Contributor
timestamp: August 01, 2017, 10:58:41 pm
content: Quote from: rdl on August 01, 2017, 11:01:09 amwebsite i was using said flash player was out of date

author: rdl
author_rank: Super Contributor
timestamp: August 02, 2017, 12:52:59 am
content: It's your call, but my inclination is to avoid Flash completely. If a web site won't work without it, then too bad for them. I stopped installing Flash on new systems over two years ago and began removing it if already installed around the same time.

author: Jeroen3
author_rank: Super Contributor
timestamp: August 02, 2017, 07:13:58 am
content: Flash is disabled by default in most browsers today.

author: rdl
author_rank: Super Contributor
timestamp: August 02, 2017, 12:35:53 pm
content: Has Flash ever been "enabled" in any browser? I used Firefox for 10 years then switched to Pale Moon (because of Australis) and you always had to install the Shockwave Flash plugin if you wanted to see Flash videos.

author: sony mavica
author_rank: Frequent Contributor
timestamp: August 04, 2017, 12:41:27 am
content: been using mse but got another bsod today but not tcpip.sys it was Netio.sys this time

author: Jeroen3
author_rank: Super Contributor
timestamp: August 04, 2017, 05:43:20 am
content: Again 0x1E? If so, see if there are updates for drivers, or remove the last driver update.

author: gnif
author_rank: Unknown
timestamp: August 04, 2017, 10:41:43 am
content: Blue screens are caused by faults at Ring-0 (driver level), but since you're getting crashes in core parts of windows at ring-0 and not the drivers I would suspect something else such as bad memory. GiveMemtest86+a few hours of time to verify your RAM isn't the cause before messing around with too much.System diagnostics start with the easiest to the hardest..1) Verify the hardware is good, memtest is usually a great place to start.2) Verify the platform is not overheating, check for clogged headsinks, fans, etc... dried out thermal paste. I have even seen hair line cracks in the plastic intel heatsink clips on early i7 era chips preventing proper thermal contact with the CPU.3) Throw a spare HDD in and put a fresh windows install on it, see if you can replicate the problem, if you can replicate it, try different driver versions, etc. Start with network/ethernet drivers.4) Throw in a cheap Ethernet card or use a USB->Ethernet adapter and disable the on board one, try to replicate the fault.etc etc....Try to eliminate everything before just guessing at solutions found on google.Also your call stack in the crash references NDIS (Network Driver Interface Specification) which then is calling into (or hooked by) AVG, which could also be causing the fault. Remove AVG (don't just disable it, the hooks are left in place if just disabled), and see if that resolves the problem.

author: sony mavica
author_rank: Frequent Contributor
timestamp: August 09, 2017, 07:17:38 am
content: update to my bsod problemsince updating windows 7 to sp1 i have not had any blue screens of death

author: G7PSK
author_rank: Super Contributor
timestamp: August 10, 2017, 03:12:26 pm
content: Quote from: sony mavica on August 01, 2017, 10:58:41 pmNever update flash because you get a website notice that flash is out of date ( flash is out of date period), especially don't click on the convenient link provided, it one of the most usual ways to get a virus or ransomware