whirlpool ikea brand cooktop - Page 1
Forum section: electronics / general

author: stenor
author_rank: Contributor
timestamp: February 18, 2014, 07:21:30 pm
content: Hello eevbloggiesThis should maybe have been in beginners section, but I'm not looking to do any electrical work, so maybe not.Question for the engineers: This:http://www.ikea.com/no/no/catalog/products/40222829/<-- Ikea FolkligSpecifically about its interface, and perhaps some hidden servicing functions. You see, the thing has started to operate with a 24h limit...!One day it wouldn't respond to anything, so I reset the proper fuse in the fuse box - it seemed to reboot, then it worked again... for approx 24 hours.How this started I cannot say with certainty.Anyway, in my limited knowledge it seems like a logic fault, or perhaps the firmware needs to be reset. I suspect there are some advanced servicing functions that could perhaps do a reset.When resetting mains, all the lights go on (88888) then it show 1 on the leftmost display and zero on rest- then beeps once. Also for a short time after this, I can touch the various buttons and they make different beep sounds, like some configuring stuff. I don't know if it did any of this before though.The manual got nothing - but it does seem to mention some reset function that sadly is never described (It was a whirlpool manual I found which seemed remarkably similar to the ikea manual).Thanks for readingOh yeah, should mention I've been doing this 24h thing every day for about two months now - so it's not broken as such.

author: Bored@Work
author_rank: Super Contributor
timestamp: February 18, 2014, 07:35:00 pm
content: Quote from: stenor on February 18, 2014, 07:21:30 pmIt is broken. So bring it back where you bought it and ask for a replacement or your money back.Thing is, there would be no magic "fix things" function in any service menu - assuming there is one and you can gain access to it.

author: nixxon
author_rank: Frequent Contributor
timestamp: February 18, 2014, 07:58:40 pm
content: Based on your link, I guess you live in Norway.Contact IKEA. If your stove top is less than 5 years old(*) and has a significant defect, you will get it fixed or receive a new or similar stove top that works. You may even get a full refund in case you prefer that solution. If your stove top needs a reboot every day, it obviously has a significant defect.(*) In Norway, if a home appliance that is meant to last significantly longer than 2 years fails, you can forward a claim within 5 years. This may partly explain why Norwegians have to pay way more than the rest of the world for items that are meant to last for a while.

author: stenor
author_rank: Contributor
timestamp: February 18, 2014, 08:25:28 pm
content: Quote from: Bored@Work on February 18, 2014, 07:35:00 pmI guess that sounds reasonable. But then the problem seem to have started with "pressing of buttons" - and the fact that its exactly 24h...But, of course, I's still under warranty so that should be no problem. I was just hoping for a "better solution" for the moment.

author: Macbeth
author_rank: Super Contributor
timestamp: February 18, 2014, 08:29:31 pm
content: Replace it with a conventional gas range. I hate cooking on electric cookers, despite how nice and clean and fashionable they look. You can't beat real flames.ETA: MUCH MUCH cheaper per kWh than electricity too. At least in the UK.

author: nixxon
author_rank: Frequent Contributor
timestamp: February 18, 2014, 08:44:28 pm
content: Quote from: Macbeth on February 18, 2014, 08:29:31 pmHave you ever tried an induction type stove top? It is even faster than LNG. I never looked back.

author: stenor
author_rank: Contributor
timestamp: February 18, 2014, 08:45:52 pm
content: Quote from: Macbeth on February 18, 2014, 08:29:31 pmI wouldn't mind that (in the cooking sense), but then I guess there would be some extra work with the gas'n stuff. But the real obstacle is that I live alone in a small rental apartment, so apart form being overkill - I couldn't if I wanted to.

author: stenor
author_rank: Contributor
timestamp: February 18, 2014, 08:53:38 pm
content: Quote from: nixxon on February 18, 2014, 08:44:28 pmDo yours make clicking noises? Mine does always (kind of annoying), but maybe it depends on the pots, I use ikea there too.

author: dexters_lab
author_rank: Unknown
timestamp: February 18, 2014, 09:02:32 pm
content: induction cooking is awesome, plenty of worktop/plugin induction hobs around now too if you in rentalbut ditto other comments, if it's broke and under warranty then just take it back!

author: Dave Turner
author_rank: Frequent Contributor
timestamp: February 18, 2014, 09:03:13 pm
content: Whilst I agree with Macbeth that gas is preferable, I have induction and don't regret it, for me the time saved cleaning is worth the few niggles.Ain't it grand electronics and cooking combined

author: stenor
author_rank: Contributor
timestamp: February 18, 2014, 09:49:30 pm
content: Quote from: Dave Turner on February 18, 2014, 09:03:13 pmYes, except for the reboot thing

author: Macbeth
author_rank: Super Contributor
timestamp: February 18, 2014, 11:57:47 pm
content: Quote from: stenor on February 18, 2014, 09:49:30 pmAnd the power consumption. We are meant to be "green" here aren't we?

author: senso
author_rank: Frequent Contributor
timestamp: February 19, 2014, 03:59:03 am
content: And how is burning gas a cleaner thing?

author: stenor
author_rank: Contributor
timestamp: February 19, 2014, 09:03:18 am
content: Quote from: Macbeth on February 18, 2014, 11:57:47 pmYes I'm very green, in electronics, as well as in terms of environmental friendliness

author: neslekkim
author_rank: Super Contributor
timestamp: February 19, 2014, 11:55:57 am
content: Sure it is 24 and not 12 hours?I found two manuals mentioning an interresting feature:12-Hour ShutoffThe oven control is set to automatically shut off the oven 12 hours after the oven initiates a cook or clean function. This will not interfere with any timed or delay cook functions.Press and hold START TIME for 5 seconds to toggle to the 12-hour shutoff function. Scrolling text will display “12 HR SHUT-OFF ON” or “12 HR SHUT-OFF OFF.” Press and hold to change setting.To exit, press CANCEL/OFF.12 HOUR ENERGY SAVER FEATUREThe 12 Hour Energy Saver feature automatically turns offthe oven if it is accidently left on for over 12 hours.To deactivate this feature so the oven will NOT turn offautomatically at the end of 12 hours:1. Press and hold CLOCK padfor 3 seconds.2. Press Y or B pad until8888 appears in the display.TimerClock BYthenS Current time of day will reappear in the display after 4 seconds.3. Repeat steps 1 and 2 to reactivate this feature.S 12 will appear in display to indicate the Energy Saver feature is reactivatedCheck your manual for something similar?

author: stenor
author_rank: Contributor
timestamp: February 19, 2014, 04:32:19 pm
content: Quote from: neslekkim on February 19, 2014, 11:55:57 amI will look into it later, to see if I can somehow apply these steps to my unit.But, yes, in my case its 24h.

author: neslekkim
author_rank: Super Contributor
timestamp: February 19, 2014, 05:06:22 pm
content: these manuals where for some other whirlpool cooktops, it is difficult to download ANYTHING from whirlpool site without an productnumber, and IKEA ofcourse doesnt say what whirlpool product they are selling, but since two products from whirlpool have this feature I guess a third one also could have it.But one should think that removing the fuses should reset that memory though..

author: nctnico
author_rank: Super Contributor
timestamp: February 19, 2014, 11:21:20 pm
content: Quote from: Macbeth on February 18, 2014, 08:29:31 pmIf only I had gas to cook on...About the cooktop: get one which has (old fashion) controls on the oven below. It has much more room for pans without the touchpanel (which sucks anyway).

author: bingo600
author_rank: Super Contributor
timestamp: February 21, 2014, 08:09:11 am
content: I replaced our gas Cooker with a Bosch induction 3 years ago, and have never regretted.Well besid having to replaced most if the lightweight alu cooking equipment also , as expensive as the Bosh Unit. I Think induction is as responsive as the gas , and not as dirty/greezy in the kitchen.My brother bouhgt an expensive french sounding induction cooking stowe. And after 2 years the controls were fsck'ing up Big time, and the 7-segs playing random light show.A search on the net revealed ....... (Dave language) .... Taaaa...Daaaaa bad caps ,85 deg's used in inductor control beside the heatsinks. Change 3 caps to 105 deg. , and all ok. Mfg. Only wanted to sell a new board for $ 500. One year later , new lightshow. Change all the remaining caps to 105's.And it's still working.Morale .... Even expensive french cooking gear uses shitty 85'deg caps./Bingo

author: Frost
author_rank: Regular Contributor
timestamp: February 21, 2014, 10:41:22 am
content: Quote from: bingo600 on February 21, 2014, 08:09:11 amYes, I am too. The only problem was I had to replacesome of my new pots and pansThe next big thing and the future of induction cookingare Full Surface Induction Cooktops like the SimensEH875KU11E or the Gaggenau CX 480The ownly drawback, they are so extremely expensiveat the moment

author: stenor
author_rank: Contributor
timestamp: February 21, 2014, 07:11:39 pm
content: I've notified the landlord and he'll contact ikea for an replacement soon. I suppose they'll want the old unit back, but if not it would be nice to try and repair it - like bingo600 did.

author: Dave Turner
author_rank: Frequent Contributor
timestamp: February 21, 2014, 11:30:27 pm
content: Gimme! That's awesome.

author: Macbeth
author_rank: Super Contributor
timestamp: February 21, 2014, 11:59:21 pm
content: Yes, I could give up my gas stove for that. Sod the bills - I would have to be spending $10,000 per week on a Manhattan apartment to house it anyway.

author: stenor
author_rank: Contributor
timestamp: February 25, 2014, 10:35:12 pm
content: Aaaahaha.The landlord texted me today and asked if it couldn't be the "stove guard"-tingy thats there for safety, which caused it. Well of course I checked it out and what do you know. Here's what I read in the manual of that "thing":QuoteThere's no explanation in the manual as to why this device suddenly decides to behave like this. Though it says changing batteries might help, those I measured and are 1.4v AAA.Kind of annoying doing this reboot everyday 2-3 months. And this oven device I've never encountered before, so it didn't occur to me it might cause something like this.So I'm 98% certain this is the cause now, I cant verify it for sure because I'll have to wait for the "shutoff" to occur before I can press the "tiny button" on the "guard box"

author: stenor
author_rank: Contributor
timestamp: February 25, 2014, 11:56:29 pm
content: Thats it! Norwegian electronics stuff suck! No there's nothing new about the cooktop, it's just that I realised how bad those few products I've seen are. These obscure Norwegian electronic companies seem really inexperienced and make bad designs.I'm talking about 3 separate electronic products - from 3 different companies.1. This "stove guard"2. One "Central fire alarm control"3. Electric "Indoor climate friendly" HeaterThe fire alarm had a function that made it beep loudly once every minute, or 30 secs - something, for as long as there was power outage. Well power outages happen, especially in the countryside. Those times I couldn't stay inside, and there was no way to deactivate it.The oven is... just a bunch of loose aluminum plates, rattling inside this floor cage... It even started to rattle apart because of poor quality power being delivered to the countryside. Made it buuzzz when the fluctuations occurred.And lastly the "stove guard". It never gave an indication that it was the culprit in this frustrating case. No beep, or lights or anything. And why did it do it?/rant

author: bingo600
author_rank: Super Contributor
timestamp: April 17, 2014, 09:54:33 am
content: I just replaced 2 bulging 470uF/25v 105C caps , in my neighbours very expensive ($1000+) Husquarna/Electrolux induction cooking plate.husqvarna/elektrolux QHC 650 1X. Typ 55 GAD 86 AGSymptom was Error E6 , and the left side would turn off.The touch control would be unusable , and the wife was rather annoyed.Husquarna wanted $500 just to dispatch a technician , and then came spareparts etc.I searched the net but could find absolutely nothing on that model.E6 could mean (general electrolux errors) "too hot" or "electronics board problem" , but he said the fan was running , and he had cleaned the fan openings.We decided top open it up (nothing to loose as a replacement were the next step) , and i immediately saw the two caps with bulging lid.They were near the "low voltage section" on the control board , and one were close to the ribbon cable going to the touch control board.C124 470uF 25 105 BADC151 470uF 25 105 BADI changed those two , with Panasonic 105C caps.And the cooker has been working flawlessly ever since.My bet is : The touch control board got a lot of ripple due to the bulging (not leaking yet) cap./Bingo

author: Fank1
author_rank: Regular Contributor
timestamp: April 18, 2014, 10:37:06 pm
content: Nothing to do with your cook top but in the last 3 years I junked 3 Whirlpool refrigerators all less than 5 years old.They are the YUGO of appliances.

author: Ally124
author_rank: Newbie
timestamp: December 18, 2014, 09:12:54 pm
content: I had my Folklig ( Whirlpool manufactured) installed in August - all worked fine til beginning of November when it blew. after several visits and replacement circuit board shipped over from Italy it blew again after working for 2 days - sparking in front of the Whirlpool engineer. I just got a replacement and I put it on to cook, turned off and cooked again - just the one ring.What happens is that there is a bang and then the fuse in the MCB goes down.I am beside myself after this saga that has lasted for 7 weeks now and 1 week til Christmas. I actually had to go to Ikea to get the replacement myself and get my own electrician in to install it as Ikea were saying January. I have 2 Christmas lunches to cook for!It can not be a problem with the electric wiring. Surely it is the hob. Does anyone have any knowledge of this and is able to suggest something before I go crazy with Ikea?Thanks and any help much appreciated!

author: xoom
author_rank: Regular Contributor
timestamp: March 03, 2019, 10:18:58 am
content: Hello got same errordisassembled and bingo:Thank you Bingo600

author: bingo600
author_rank: Super Contributor
timestamp: March 03, 2019, 10:55:05 am
content: Glad to be of help/Bingo

author: solderon
author_rank: Newbie
timestamp: June 18, 2019, 09:59:39 pm
content: I am not an electronics enthusiast by any means but joined here to say thanks for the repair suggestions put up by bingo600.Last year I had the same E6 error on my Whirlpool cooktop. Eventually I found bingo's solution and, also with nothing to lose, opened it up and found the exact same bulging capacitors in the same positions. I replaced them at a cost of 94 cents each and, as bingo said - it has worked perfectly ever since.Then, earlier this year my 24" LG monitor, which had been showing signs of being unhappy, failed completely. A quick look online indicated that it could be faulty capacitors. Emboldened by my earlier success with the cooktop I dismantled the monitor and found 6 bulging caps which I replaced at a nominal cost, and now, it too is working perfectly. Another small fortune saved. Thanks.