Farnell website is very slow in UK...why? - Page 1
Forum section: electronics / general

author: ocset
author_rank: Super Contributor
timestamp: September 15, 2018, 12:42:24 pm
content: Hi,Why is Farnell so slow in UK? We need to use Farnell because its one of the only ones that do next day delivery to UK.....but its horrendously slow. Do you know why this is?...is the Farnell site getting hacked?We buy many electronic scomponents from Farnell.Digikey website is quicker but we have to pay £15 postage and it takes three days to get here.

author: Mr. Scram
author_rank: Super Contributor
timestamp: September 15, 2018, 01:09:55 pm
content: Quote from: treez on September 15, 2018, 12:42:24 pmHave you tried turning it off and on again?

author: ocset
author_rank: Super Contributor
timestamp: September 15, 2018, 01:55:50 pm
content: Thanks yes...i have worked in 30 different electronics co's throughout uk, and always find, whichever computer i use, Farnell is always slow.....even when i worked at Dyson, Farnell there was slow.Digikey and mouser are never slow.RS is a bit quicker but RS doesnt offer as effective search choices as Farnell, and doesnt seem to have as much in stockFarnell we like because of the huge choice of components, the good "search criteria" and the next day delivery, but the slowness is horrendous.This must be costing business in UK (and whichever other country have slow farnell) millions of pounds per year.

author: Sparky49
author_rank: Regular Contributor
timestamp: September 15, 2018, 02:10:25 pm
content: Farnell just have a slow website... Every time they 'upgrade' they either make it slower, or harder to navigate, or both. Compare this to the likes of Digikey who have a plain, simple site that loads fast... Unless I _need_ next day delivery I always order from Digikey as the Farnell website is just that off putting.To be fair, I think the most recent update has made it a bit faster than it was, but that is like saying it's gone from the speed of a slug to the speed of a tortoise.Often Farnell will ask for feedback on their website, but either I am the only person who says please make it faster rather than flashier, or they just ignore their feedback altogether.

author: Mr. Scram
author_rank: Super Contributor
timestamp: September 15, 2018, 02:42:59 pm
content: Quote from: treez on September 15, 2018, 01:55:50 pmI mean have you tried turning the website off and on?

author: tom66
author_rank: Super Contributor
timestamp: September 15, 2018, 03:12:29 pm
content: Farnell's website is just terrible.RS website is not much better.Digikey's website is a great design, fast to load, uses JavaScript only where appropriate (unlike Farnell which uses way too many server side requests which makes it very slow) and keeps the styling to a minimum.

author: ocset
author_rank: Super Contributor
timestamp: September 15, 2018, 03:13:14 pm
content: thanks, yes turning the farnell website on and off makes no difference.Its scandalous...and is an example of how British Engineering managers simply dont care about things that affect all British companies the same.....British Engineering managers dont want to bother speeding Farnell up because it would help their British competitors...and no British Engineering co wants to help a fellow Brit....i bet in Germany/France etc the Farnell equivalent is not this slow. German/French companys would have got it sorted and been glad to help their fellow German competitors.

author: doobedoobedo
author_rank: Regular Contributor
timestamp: September 15, 2018, 03:16:36 pm
content: It's a conspiracy against you treez. It's really fast for everyone else.

author: Mr. Scram
author_rank: Super Contributor
timestamp: September 15, 2018, 03:47:51 pm
content: Quote from: doobedoobedo on September 15, 2018, 03:16:36 pmDon't spoil it! After all that effort we put into the car charger conspiracy you decide to spill the beans.Wait, this isn't the right thread. Please ignore the previous message!

author: tggzzz
author_rank: Super Contributor
timestamp: September 15, 2018, 04:43:56 pm
content: Quote from: doobedoobedo on September 15, 2018, 03:16:36 pmThat first statement is a boring truismThe second statement is wrong for me, today. But that doesn't justify treez' rant.

author: Ice-Tea
author_rank: Super Contributor
timestamp: September 15, 2018, 06:13:23 pm
content: No need to fetch the tinfoil hat: Farnell is slow, full stop.

author: ocset
author_rank: Super Contributor
timestamp: September 15, 2018, 09:29:13 pm
content: Do you think there is some way of helping them to speed up?

author: Gyro
author_rank: Super Contributor
timestamp: September 15, 2018, 09:32:16 pm
content: Yes, not using them - It will reduce load on the site.

author: ocset
author_rank: Super Contributor
timestamp: September 15, 2018, 10:25:16 pm
content: Thanks, yes i suspected they lack a big server farm..probably digikey have a big server farm....though maybe its just that farnell uk is getting hacked?

author: HwAoRrDk
author_rank: Super Contributor
timestamp: September 15, 2018, 11:36:39 pm
content: Hacked or DDoS-ed? For several years running? Unlikely.I suspect the problem lies in the database backend that is providing the data used to fulfil product searches, etc. Their web servers seem to have no problem serving up static content (product images, etc.) pretty quickly, but it's mainly product searches that take forever. It's not surprising static content is quick, considering uk.farnell.com is pointing at Akamai's global CDN. I bet all the 'dynamic' pages (e.g. product search results) bypass the CDN caching though, and get routed through to Farnell's own anaemic servers. They probably either have a seriously under-powered DB layer, or it's not optimised as well as it should be (or at all). They could probably do with some more heavyweight or numerous server iron, and/or the services of a really good DBA.

author: nctnico
author_rank: Super Contributor
timestamp: September 15, 2018, 11:43:11 pm
content: Quote from: doobedoobedo on September 15, 2018, 03:16:36 pmNot always but I suspect they do maintenance during the evenings and weekends.

author: HwAoRrDk
author_rank: Super Contributor
timestamp: September 15, 2018, 11:50:49 pm
content: Oh, by the way, the website is powered byIBM WebSphere Commerce. That runs on Java EE, and can use DB2 or Oracle as the DB backend. Make of that what you will.Perhaps they just need to pay their IBM consultants some more to 'scale' it better.Quote from: nctnico on September 15, 2018, 11:43:11 pmYes, at the most inopportune times! On several occasions I've been looking at the website late at night, wanting to check the price or availability of one last component when - bam! - "our website is under scheduled maintenance". Gee, thanks, so much for 24/7 e-commerce. This 'maintenance' is probably just them rebooting the servers...

author: vk4ffab
author_rank: Frequent Contributor
timestamp: September 16, 2018, 08:12:01 am
content: element 14 website in Australia was hopelessly slow last week when i was on there searching for parts. In the end i ended up on RS and bought from them. They really need to fix it up. 20 + seconds lag anytime you clicked or added a filter.

author: mk_
author_rank: Regular Contributor
timestamp: September 16, 2018, 09:33:16 am
content: Quote from: treez on September 15, 2018, 12:42:24 pmBash them, send emails and do something on their channels not here.I really do not understand how farnell can succeed with such a crappy site compared to digikey or mouser.As long as nobody complains them directly and face to face at shows like electronica or via email they won`t move....the only reason why I still buy from them is shippingtime. Seraching something is still horrible.

author: ocset
author_rank: Super Contributor
timestamp: September 16, 2018, 09:38:21 am
content: QuoteThanks, i have emailed Farnell multiple times about slow speed of their website and nothing happens.I understand people having to use RS, but i find RS doesnt stock as many components, and the actual search engines on RS, are inferior to those on Farnell...Its harder on RS to narrow it down to the products you want.I wouldnt rule out the Farnell website being hacked.........by whoever gains financially by Farnell not working properly......that could be multiple people......it would certainly help Far Eastern exporters of electronics if Europaean electronics companies were not able to use Farnell quickly, because there operating costs would go up, and it would mean it being easier to import Far Eastern electronics into UK.I mean, if you are a British “middle man” importer of Far Eastern electronics into UK, then you are going to benefit if Farnell doesn’t work well, because the fellow British companies that you are competing with are going to be struggling more.I am certainly not saying the Chinese are doing anything wrong here….its the British “middle men” who are getting minted shipping the Chinese stuff in that are likely to be the ones up to it.And i am certainly not blaming Chinese workers.......i hear stories of them not being payed and literally starving.What is happening is actually slavery, but the slaves are working over the other side of the world.

author: tom66
author_rank: Super Contributor
timestamp: September 16, 2018, 10:54:16 am
content: Quote from: treez on September 15, 2018, 09:29:13 pmThe problem with Farnell is that the people working there are chasing the next big thing - element14, Altium partnerships, Eagle/Cadsoft (hah), etc - rather than focusing on the core business (which makes them £b a year).If they actually did look at their website compared to the competition they would see why so many people refuse to use it. Most of our supply chain is based in Digikey because our engineers use Digikey first as it's easier to use, and parts get spec'd as from Digikey. Surely that alone is costing them several million a year.For my personal projects I essentially completely avoid Farnell. The only time I order from them is if Digikey doesn't have stock. Most quantities I order I tend to go over the free shipping threshold for DK so it is a no brainer. And DK's customer support is far better than Farnell. I called them at midnight GMT once and they picked up and worked me through a small bug in their system. Farnell seem to give up after 8pm.The server farm isn't the issue. Farnell is slow because it is over-reliant on all this Web 2.0 stuff. Which is fine if you are doing a dynamic website but there is no need for a parts directory to behave like that. The content should be static and there immediately. When you select an option on Digikey's website, is it pulling the request over AJAX/etc? No, it is refreshing and reloading the page and just doing it the "good-ol fashion way", which works fine.

author: dmills
author_rank: Super Contributor
timestamp: September 16, 2018, 11:17:44 am
content: Farnells web site has always been a bit sluggish, not hacked, just not well done.Nobody building volume shops at Farnell/Mouser/Digikey/RS/TME or the like, that is not what those people exist for, these companies exist so that when we are prototyping we can easily get 1/2/100 quantities, occasionally I might order a full reel, but yea, generally small quantities for prototype and preprod builds where frankly NOBODY really cares about the price. If I spend 10 minutes price comparison shopping on a prototype I had better have knocked a few tenners off the price, or it was not worth the aggro, and generally it is not worth the aggro.If I need it tomorrow I will deal with Farnells web site, but that is **USUALLY** a sign of bad planning, most of the time it can go on the weekly Digikey/Mouser order (Which is generally worth enough to get the free shipping).Regards, Dan.

author: MK14
author_rank: Super Contributor
timestamp: September 16, 2018, 12:01:39 pm
content: Quote from: treez on September 16, 2018, 09:38:21 amSorting it out, would probably be a big, expensive and time consuming affair.Needing a big/fundamental change in the IT department(s) and/or business(s), they use to get it created and maintained.The internal politics of a big existing company, the complicated politics of a company which has been made up of mergers and takeovers and stuff, the huge IRON FIST of power, wielded by the top IT manager/director and/or the reluctance or complete refusal, from the Big BOSS of the company to spend anymore £/$'s on improving the website and its infrastructure.All lead to things just carrying on, as bad or worse as they have been, year on year.E.g. Look at the huge IT meltdowns, that British Airways, or TSB etc. Experienced in fairly recent times.https://www.theguardian.com/business/2017/jun/15/it-meltdown-cost-british-airlines-80m-so-far-willie-walsh-iaghttps://www.theguardian.com/business/2018/jun/06/timeline-of-trouble-how-the-tsb-it-meltdown-unfoldedtl;drYour email, or several may not be enough.If you really want to sort it out. Raise $10,000,000,000 or so, and buy out the entire company.Then replace the existing IT department, external IT business(s) and the entire IT server equipment, with a decent team and decent servers.Give them 6 months or a few years, then it will have a great/fast/reliable website.

author: mikeselectricstuff
author_rank: Super Contributor
timestamp: September 16, 2018, 12:15:27 pm
content: Quote from: tom66 on September 16, 2018, 10:54:16 amI've told various Farnell reps over the years that for production orders I usually start with Digikey because the website works so much better - it's clear from their reaction that they've never sat down & compared the two.I've pretty much given up telling RS and Farnell what's wrong because nothing changes, or if it does it takes literally years.If I can be bothered I tell them one thing : take a BOM of a dozen or two generic parts ( Not their ow order codes) and order it from the 4 main suppliers and see how long it takes.

author: mikeselectricstuff
author_rank: Super Contributor
timestamp: September 16, 2018, 12:16:21 pm
content: Quote from: treez on September 15, 2018, 12:42:24 pmOnly of you order less than £33 worth, otherwise it's free. 3 days is unusual - pretty reliably 2 days for me

author: olkipukki
author_rank: Frequent Contributor
timestamp: September 16, 2018, 12:22:57 pm
content: Quote from: treez on September 15, 2018, 12:42:24 pmWhat is your average order size? DK provides a free shipping over $50/€50/£33... well, this is a pre-Brexit FX rate

author: MK14
author_rank: Super Contributor
timestamp: September 16, 2018, 12:26:24 pm
content: Quote from: treez on September 15, 2018, 12:42:24 pmLet's put it another way.If Farnell spent time and money at that problem, they could solve it and speed up their website.But in many/most real companies, spending money and resources, doesn't happen easily.E.g. From a completely secret website/source, somewhere in the world. An employee/manager/business, refused to spend £0.01 (or more) per unit, to make it work reliably.Quote from: treez on September 15, 2018, 09:41:26 pmtl;drYou're complaining because a business won't spend time/money and other resources to solve a problematic (slow) website.Yet, you yourself, have apparently refused to spend any more resources/money, to solve a potential reliability issue.EDIT: I'm NOT trying to be nasty here. I'm trying to make you realise, that businesses spending more money/resources at things, is not easy or straight forward.

author: olkipukki
author_rank: Frequent Contributor
timestamp: September 16, 2018, 12:30:30 pm
content: Quote from: mk_ on September 16, 2018, 09:33:16 amThey do not need to succeed anymore, they part of Avnet family now... and to be honest Farnell & Co websites are superior compare to 'new' Avnet that used to be "ugly" and very productive (similar to DK these days) many moons ago, but some "smart" person (who probably never used before) decided to "refresh" with new modern UI/UXQuote from: mk_ on September 16, 2018, 09:33:16 amUsually, they do not bother to reply to your emails at all (regardless 'complains', status updates or RFQs), save you time and use it for something more useful

author: olkipukki
author_rank: Frequent Contributor
timestamp: September 16, 2018, 12:35:32 pm
content: Quote from: treez on September 15, 2018, 12:42:24 pmIf you after JIT approach, good luck with that, once s**t hit a fan, Farnellissuesproblems become only (and only) your problems... be ready to be patient and have an unlimited phone plan to sort these out

author: ocset
author_rank: Super Contributor
timestamp: September 16, 2018, 01:54:24 pm
content: Well, for what its worth, someone (an ex-colleague) sent me this petition to get Farnell sorted out in UK....please sign it if you can...at least 5 names are needed otherwise it'll never go forward.He is a working engineer , so i guess he knows what he's on about, and you guys seem to have corroborated that farnell is really slow...i must admit i mostly use ebay for my bits, because it has royal mail deliveries , and you just pick it up from the depot later.(Sorry it appears to be only for the UK farnell.....)Click this link to sign the petition:https://petition.parliament.uk/petitions/228786/sponsors/new?token=bbrIWsfi6Xv2DyqZ9aNsMy petition:British industry must have faster access to components.British Electronics companies wishing to buy components/tools often use the Farnell.com website. The problem is that the Farnell website is horrendously slow. Ordering components often takes hours. ..Meaning a high operating cost to British electronics companies and Engineering companies.Farnell is UK’s biggest distributor of electronics components, and has very good component search engines, a huge stock of components, and offers next day delivery. Please can the UK Government act to speed up the Farnell.com website, and hence make British Engineering companies far more effective? The only near alternative to Farnell is uk.rs-online.com, however this site has inferior search engines, and often stocks less components than Farnell.

author: Monkeh
author_rank: Super Contributor
timestamp: September 16, 2018, 02:43:20 pm
content: ... seriously?This has nothing, at all, to do with Parliament. Stop wasting everyones time.

author: MK14
author_rank: Super Contributor
timestamp: September 16, 2018, 02:53:28 pm
content: Quote from: Monkeh on September 16, 2018, 02:43:20 pmI don't think Parliament could do anything about it (ignoring crazy solutions, which follow). Partly because it is a company, NOT a government institution and partly because it is an international company (I believe, hence outside of UK jurisdiction).So the best the Government could do is either ban them from UK soil, Nationalise the UK parts of them or start a UK Government Electronics supply company. Whose website would probably be massively worse than Farnells current one (I'm joking here, but only partially joking. Government and IT projects, often don't work out too well, especially as regards over-running costs and being ready on time).

author: ocset
author_rank: Super Contributor
timestamp: September 16, 2018, 02:55:10 pm
content: Thanks, this problem has afflicted British industry for a very long time.......as can be seen here..other countries don't have this problem with their local components order systems.Contacting farnell does nothing.So if the petition is wide of the mark...then what should be done about it?Poor performence of British companies means poor tax returns, meaning the UK national debt will get even worse.Our group has this website to point out the poor performance of the UK....https://massey276.wixsite.com/ukdeclinePlease indicate if nothing should be done about this farnell slowness?

author: MK14
author_rank: Super Contributor
timestamp: September 16, 2018, 02:59:59 pm
content: Quote from: treez on September 16, 2018, 02:55:10 pmI think you need better solutions.A better solution, might be for the UK Government to encourage and make it easier. For better companies, such as Digi-key (hoping to avoid a forum war, over this, but there are other good companies), to come to the UK and open up a really nice, big, efficient and well run electronics supply business.Maybe give them tax breaks and relaxed importation rules, at least for the first 5 years. E.g. Grants and stuff.Or to put it another way. If a company is getting to be like the former Maplins, and on its way out. It is perhaps better to let it go, and start new stuff, than try to prop it up.

author: MK14
author_rank: Super Contributor
timestamp: September 16, 2018, 03:04:02 pm
content: Another solution, is for us forum users to gather together, and raise a mere £32.99 for Treez.He can then make his next order from Digi-key, with his £0.01 or more of orders, will bring it to >=£33.00 and it will get free delivery.(Joke).On a more serious note.I can't see how an electronics department in a company, can't spend at least £33, each month (or more frequently) on buying stuff from Digi-key.

author: ocset
author_rank: Super Contributor
timestamp: September 16, 2018, 03:18:01 pm
content: Thanks, but the key point about Farnell is that it has next day delivery.Thats useful when prototyping and you run out of something

author: MK14
author_rank: Super Contributor
timestamp: September 16, 2018, 04:17:01 pm
content: Quote from: treez on September 16, 2018, 03:18:01 pmThat's a very good point.But surely their website is NOT that bad!Whenever I've used their website. It has been a slow, sometimes buggy experience. I admit.I also have to admit, I usually go elsewhere, such as Digi-key.I'm happy to wait an extra day or two, unless it is urgent.

author: ocset
author_rank: Super Contributor
timestamp: September 17, 2018, 07:13:23 pm
content: QuoteThanks Tom66, it sounds like you may have the answer.Farnell is ok if you only order one or two parts now and again, and you already know the farnell number.But if you're trying to order a list of several components, and you need to search and sort each one on various criteria, then Farnell is horrendously slow.

author: mikeselectricstuff
author_rank: Super Contributor
timestamp: September 17, 2018, 07:20:39 pm
content: Quote from: treez on September 17, 2018, 07:13:23 pmIf you are ordering enough parts that the speed is a major problem, chances are you're over Digilkey's free-shipping threshold.

author: HwAoRrDk
author_rank: Super Contributor
timestamp: September 17, 2018, 08:01:52 pm
content: Quote from: tom66 on September 16, 2018, 10:54:16 amI'm sorry, but that's just nonsense. The DigiKey website uses just as much JS/AJAX/etc as the Farnell website. How do you think DigiKey shows the live "XXX remaining" count as you select parameters to refine your selection? And with Farnell, does it not reload the page (i.e. the 'old fashioned way') when you hit the 'Apply Filters' button on the pop-out?A simple test that is nothing to do with 'Web 2.0' stuff is this: load up the home page of each respective website and do a simple part number search (e.g. "LM2931"). That operation will be entirely server-side, dependent purely on the nature of their database and code. The DigiKey website performs the search and returns results in less than 0.5 seconds for me; Farnell leave you waiting for several seconds before results are returned. Their back-end systems are just shit, regardless of the technology in use.

author: ocset
author_rank: Super Contributor
timestamp: September 18, 2018, 04:58:25 am
content: QuoteThanks, but we often order big component lists on Farnell, ...but also often order just 2 or 3 components for say £2 on Farnell....we get all this free...if we were with Digikey we wouldnt be able to get the small orders for free.Also, Digikey is not next day.Very often you need something next day.

author: MK14
author_rank: Super Contributor
timestamp: September 18, 2018, 05:09:06 am
content: It's not just you.https://www.element14.com/community/thread/60611/l/page-changes-painfully-slow-on-farnell-website?displayFullThread=trueApparently, Farnell, have messed up as regards their web site.

author: tom66
author_rank: Super Contributor
timestamp: September 18, 2018, 06:00:07 am
content: Quote from: treez on September 16, 2018, 02:55:10 pmVery simple. Don't order from them. Tell your Farnell reps (I have) that a major reason you don't order from them is their shit website.They'll either adapt or die, that's capitalism, and that's the beauty of it.

author: MK14
author_rank: Super Contributor
timestamp: September 18, 2018, 06:11:38 am
content: Quote from: tom66 on September 18, 2018, 06:00:07 amThe thing is, that UK Electronics businesses, need to build stuff and supply it to their customers, sometimes somewhat urgently.There are not that many ways, of buying, quality properly sourced, surface mount components.So it is very easy to say "NEVER BUY FROM THEM". But, if you need to make prototypes and stuff, for your company and/or customers, or even as a hobby. Then Farnell are one of the options.But I would say, that where possible. Time things, so that you can cope with the extra delay from buying from Digi-key/Mouser etc.Even Digi-key has some annoyances. (It might just be me), but I sometimes have to go through lots of items, with a silly minimum order quantity (e.g. 1,000), just because I selected, 'find the lowest price item', with that spec.It should have an option, so that the components available at x1 quantity are shown first. Not massive reels of 2,000 parts, which comes to £1,000 and you only need one £0.70 MCU or whatever.EDIT: On reflection, the solution might be to choose 'packaging' options, such as tube/tray. Which then stops the bulk quantity reels from coming up.

author: tom66
author_rank: Super Contributor
timestamp: September 18, 2018, 06:21:25 am
content: Quote from: HwAoRrDk on September 17, 2018, 08:01:52 pmOf course Digikey uses Javascript, you can't make any modern website work without it. However, their use of Javascript is appropriate for the application and only used where truly needed. It is not server back-end time; it is the application on the browser side that is slow. If the application takes a while to load once acquired from the Farnell website, no backend improvement will help.As evidence I submit two screenshots of identical searches with Farnell's taking 4.2 seconds and DK taking 1.3 seconds. Note how that the Javascript time is half that of Farnell, and the rendering time is much lower. The time spent loading actual resources is, for all intents and purposes, about the same - 60ms for Farnell and 21ms for Digikey. But, the most interesting thing is that the idle time is so much higher (660ms vs 2300ms), that is because the Farnell application is constantly waiting for data to arrive from...somewhere, probably via a remote API. Also pay attention to the fact that Farnell uses GPU-driven animations, why? To make the website look "sleek" and "sexy", but it slows it down.

author: mikeselectricstuff
author_rank: Super Contributor
timestamp: September 18, 2018, 06:57:18 am
content: Quote from: MK14 on September 18, 2018, 06:11:38 amOne of basically 2 options for a wide range of parts. And the other option (RS) is even worseQuoteYou can enter a quantity and it shows items at that quantity price break. and with sufficient stock ( only works if you're logged in)They've had this for years but still Farnell don't offer it.

author: MK14
author_rank: Super Contributor
timestamp: September 18, 2018, 07:25:47 am
content: Quote from: mikeselectricstuff on September 18, 2018, 06:57:18 amThanks!That is great advice.It makes a very big difference. Because, if you are in the middle of designing something, and hence choosing parts. You want to know about the component, quickly. So you don't lose your train of thought.If you have to spend an extra 5 minutes, wading through three pages, of 2,000 part reels and things. By the time you find it, your concentration has been broken by the delay.I often haven't been logged in. That must be part of the problem, then.----------------------------------------------------------------------------------------------------------Another fast (delivery wise) option is:https://www.tme.eu/gb/TME, have done next day (if I remember, correctly, or very quick, but Brexit might mess things up), delivery for me. From Poland. I haven't used them in a while.They do charge something like £7.99 (might have gone up), for delivery.Possibly free if the order is above a (somewhat) large £limit and/or you buy lots of stuff from them, and they like you.But their prices were cheaper, which justified the delivery charges, for me.Their website, did take quite a bit of getting use to, to get the best out of it. It can be slow and/or problematic at times. In the past it has been for me, at least. It could be better now.

author: ocset
author_rank: Super Contributor
timestamp: October 06, 2018, 03:22:48 pm
content: QuoteThanks Tom66...i think you are on to something.Strangely, one of the website software writers who actually works for Farnell has signed the petition in post #29 of this thread.I am wondering about contacting him (i got his name and then found him on linkedin).......maybe he is being forced to write the software in a slow way because the owner (Avnet) want to plough Farnell into the ground or something..who knows?

author: station240
author_rank: Unknown
timestamp: October 07, 2018, 01:42:21 pm
content: Quote from: HwAoRrDk on September 15, 2018, 11:50:49 pmYeah that explains everything. I did work for IBM one, they had no bloody clue what they were doing.In the website code it says "Aurora B2B Storefront" another fine(sic) product from Irrational Business Machines.Suspect the database is un-optimized too, that would explain why the site dies completely at times, runs out of memory in database processes.One tip for speeding up Farnell/Element14's website, use google to search instead of their own stuff. Where possible of course.

author: Zero999
author_rank: Super Contributor
timestamp: October 07, 2018, 07:41:35 pm
content: I've had more luck with Farnell, than RS. The problem I have with the latter is they don't seem to stock things and their search engine can't be set to omit items which they don't have in stock. It's very frustrating to wander through result, after result, only to find that nothing is in stock. It seems to be worse with things such as connectors and cases, than electronic components.

author: mikeselectricstuff
author_rank: Super Contributor
timestamp: October 07, 2018, 08:38:02 pm
content: Quote from: Hero999 on October 07, 2018, 07:41:35 pmYes, that's my no.1 complaint about RS too. 20 search results and you have to open the page for each one to see if it's in stock.

author: IanMacdonald
author_rank: Frequent Contributor
timestamp: October 07, 2018, 09:48:13 pm
content: Frankly, the whole technology behind websites is one blazes of a mess. It needs a total overhaul. Part of the problem is that the original HTML markup was based on one type of syntax, but coders of added features like CSS, SQL, XML and JS knewbetterthan that (of course) and didn't conform to that syntax, instead each using their own insular approach. We even have crackpot situations like some parameters being case insensitive and others having to be written in CamelCase, in the same statement. Even the CamelCase is not consistent in its capitalization. Not to mention some values being counted from one, others from zero, in the same statement.Slow or no, it's a wonder it works at all.Basically, when all this was being developed the standards bodies were way too lenient with coders who thought they knew better than to stick to existing standards. They should have laid it on the line, that syntax must be consistent with existing features, or the code gets rejected.This is really why CMS such as Wordpress are so popular. A background program does the work of translating your requirements into the mess that is Web code. Unfortunately they also add yet another layer of obfuscation and bloat to the whole process, making sites even slower to load.Then again, don't even get me started on the oxymoron that is Web security. Why the hell do we use a database which allows malicious commands to be inserted into user-submitted data, when others minus this flaw have existed for decades? Another monumentally stupid decision which the standards guys should have pounced on rightaway and stopped.