This scope is about to fly - Page 1
Forum section: electronics / testgear

author: p.larner
author_rank: Frequent Contributor
timestamp: October 19, 2023, 05:44:35 pm
content: Hi all, I have this RIGOL DS1052D scope,i used to run it using my pc+ ultra scope when my pc was on win7 64 bit,now i am using win 1064bit,i have installed the ni sw and ultrascope,i have rs232 connected + usb , Every time i fireup ultrascope i get a box sayingrun time error 48file not found VISA32.DLLi have Pried all i know but no good,can someone help please?,cheers Paul.P.S this scope is soon getting thrown thru the window,as am fast getting anoyed with this,it was fine on w7 64,why this megga grief?.

author: EggertEnjoyer123
author_rank: Frequent Contributor
timestamp: October 19, 2023, 06:23:58 pm
content: https://www.ni.com/en/support/downloads/drivers/download.ni-visa.html#494653

author: p.larner
author_rank: Frequent Contributor
timestamp: October 19, 2023, 07:21:16 pm
content: Thanks just installing now,btw i chose the first /top version q24 2023,is that what i need?.

author: p.larner
author_rank: Frequent Contributor
timestamp: October 19, 2023, 07:48:13 pm
content: installed rebooted and its the same 48 error,nothings changed!.next guess then!.surley i cant be the only one who has had this issue??.

author: KungFuJosh
author_rank: Super Contributor
timestamp: October 19, 2023, 09:17:46 pm
content: Quote from: p.larner on October 19, 2023, 07:48:13 pmIt's the VISA driver that you're missing. Sometimes you have to install the 32bit and 64bit versions to make it work.

author: coromonadalix
author_rank: Super Contributor
timestamp: October 20, 2023, 12:59:38 am
content: install rhode schwartz visa package and should be fine .... i run siglent and rigol scopes with it

author: p.larner
author_rank: Frequent Contributor
timestamp: October 21, 2023, 06:45:29 pm
content: any links to download the ni sigilint sw then?.

author: KungFuJosh
author_rank: Super Contributor
timestamp: October 21, 2023, 07:16:26 pm
content: I got the Keysight ones from here:https://www.keysight.com/us/en/lib/software-detail/computer-software/io-libraries-suite-downloads-2175637.htmlMy download version filename isIOLibSuite_18_3_29517.exeThat worked with my Siglent stuff fine. It was easier to setup than the NI-VISA stuff for whatever reason.

author: JeremyC
author_rank: Regular Contributor
timestamp: October 21, 2023, 07:34:31 pm
content: Quote from: p.larner on October 21, 2023, 06:45:29 pmIf you didn’t already then I suggest to download the latest Ultrascope software from Rigol. I’m guessing in your case it’s “UltraScope for DS1000D”.Download link:https://www.rigolna.com/download/Problem with Ultrascope and Windows 10, link:https://rigol.my.site.com/support/s/article/Using-UltraScope-from-RIGOL-with-NI-Max-on-Windows-10

author: p.larner
author_rank: Frequent Contributor
timestamp: October 22, 2023, 07:46:31 pm
content: i am just uninstaling all the ni sw before i install the new,do i use the usb or rs232 to control the scope after?,assuming it works after the new install.

author: p.larner
author_rank: Frequent Contributor
timestamp: October 22, 2023, 09:24:23 pm
content: well i downloaded the sw i get errors when trying to install,it says cannot open file blah blah check your internet connection!

author: p.larner
author_rank: Frequent Contributor
timestamp: October 22, 2023, 09:25:32 pm
content: this is now pissing me off big time,any ideas as to why the latest crap?.

author: p.larner
author_rank: Frequent Contributor
timestamp: October 22, 2023, 11:49:15 pm
content: well ive gone thru the motions,ni max detects my scope on both usb and rs232,But when i fire up a fresh install of ultrascope i still get the error: runtime error 48 file not found visa 32.dll

author: Psi
author_rank: Super Contributor
timestamp: October 23, 2023, 12:09:31 am
content: Do you have the visa 32.dll file anywhere, if so try move it somewhere that's in the path, system32 for example.

author: coromonadalix
author_rank: Super Contributor
timestamp: October 23, 2023, 12:15:11 am
content: would be nice to calm down and install the required stuff not the NI packages ....i think you have some understanding issues / or your frustrations make you blind in some wayshttps://www.rohde-schwarz.com/us/applications/r-s-visa-application-note_56280-148812.htmlhttps://scdn.rohde-schwarz.com/ur/pws/dl_downloads/dl_application/application_notes/1dc02___rs_v/RS_VISA_Setup_Win_7_2_2.exehttps://www.keysight.com/us/en/lib/software-detail/computer-software/io-libraries-suite-downloads-2175637.htmldown the page, if you can read ?acting like this is not helping you at all, if still frustrated take an 10 pound hammer and have fun on your scope

author: JeremyC
author_rank: Regular Contributor
timestamp: October 23, 2023, 12:23:42 am
content: Quote from: p.larner on October 22, 2023, 11:49:15 pmI’m guessing thevisa32.dllis not on the path, and the UltraScope application can not find it.Try to find the visa32.dll file on your hardrive. Open windows file explorer, in the address window typeC:\and in the search typevisa32.dll. If the file has been found, copy the file intoC:\windows\system32directory.If the search would find multiple visa32.dll files, copy the newest.BTW, when you did the installation, did you run the installation programs “Run as Administrator”?Edited:If you wouldn’t find thevisa32.dllfile on you computer, you can download this file from this link:https://www.dll-files.com/visa32.dll.htmland manually copy it to the right location. This site include very good description how to install it.Check this link:https://forums.ni.com/t5/Instrument-Control-GPIB-Serial/Visa-Library-Installation/td-p/3918773

author: coromonadalix
author_rank: Super Contributor
timestamp: October 23, 2023, 12:41:53 am
content: ultra-sigma is supposed to install everything, this is the one who connect the scopeafteryou install ultra-scope for the right instrument, this is the one who use the scope

author: p.larner
author_rank: Frequent Contributor
timestamp: October 23, 2023, 02:24:11 am
content: i think its buggy ultrascope my scope is a ds 105d the ultrascope for the e model runs but no coms with scope,the ultrascope for mine trows an error and no tabs work,all was installed as admin,will look at it tomoz,

author: Psi
author_rank: Super Contributor
timestamp: October 23, 2023, 03:51:04 am
content: Also, try running the app/installer as admin.

author: p.larner
author_rank: Frequent Contributor
timestamp: October 23, 2023, 03:53:22 am
content: i always install as admin.

author: nctnico
author_rank: Super Contributor
timestamp: October 23, 2023, 11:30:55 am
content: Rumour has it that various Visa installations can affect eachother and you need to cleanup your computer manually to remove any previous versions. Personally I stay clear from software that needs Visa to control test equipment.

author: KungFuJosh
author_rank: Super Contributor
timestamp: October 23, 2023, 02:52:58 pm
content: Quote from: KungFuJosh on October 19, 2023, 09:17:46 pmSee my comment above. You're likely installing only the 64bit version of the drivers. You need both 32bit and 64bit sometimes.Uninstall all visa drivers you've tried so far, then install from a single vendor (the Keysight drivers I linked previously are good).

author: p.larner
author_rank: Frequent Contributor
timestamp: October 24, 2023, 12:21:26 am
content: well when i try to paste visa 32dll into the windows/system wow64,it says cant copy as the file is in use,i have nothing open to use it tho,any ideas?.

author: p.larner
author_rank: Frequent Contributor
timestamp: October 24, 2023, 12:45:42 am
content: well finaly getting somewhere,now ultrascope loads without errors but i try and connect to scope it says cant connect to device,now what?.