What's eBay doing? AN8008 - Page 1
Forum section: electronics / general

author: metrologist
author_rank: Super Contributor
timestamp: August 05, 2017, 02:24:33 am
content: I bought AN8008 because of the hoopla here. Soon after, I bought the AN8002. I've had the 8002 for about a week, but the 8008 never showed up.I go to my ebay history and select that the item did not arrive, and sent a question to seller if it's coming?Now my ebay history does not show the item at all. ebay removed it. That is frustrating.I google and find that I need to contest via paypal.I have a hard time with that because which item is it? It is hard to correlate since ebay removed the item from my history and the only thing I can remember is a rough price. Furthermore, I may buy from ebay seller "bigballs" but the payment goes to "frognuts".What kind of scam is that?The seller is 12runningfast2015The payee email is payment@newfrog.comPaypal show Chinatera LimitedI can't figure out what to do now. It seems like circular links through paypal maze and I cannot see a clear status of this particular sale.I really would not have worried much if ebay did not remove the item from my history, but that set off red flags and basically tossed me into a ditch!What if this were a real purchase? Then what? I'm calling my credit card!

author: TheSteve
author_rank: Unknown
timestamp: August 05, 2017, 02:30:29 am
content: ebay didn't remove it, they moved it to another area because you reported you had not received it yet.

author: metrologist
author_rank: Super Contributor
timestamp: August 05, 2017, 02:46:10 am
content: Is this a private area I cannot see? I have to report progress to the authorities. This is new for me, and it is causing some consternation.

author: metrologist
author_rank: Super Contributor
timestamp: August 05, 2017, 03:06:49 am
content: Also, what if it comes tomorrow? I'd like to respond accordingly, but ebay has no link that I can find.The warden wants answers...BTW, thanks for responding so quickI have another matter that you specifically may be able to help...

author: Monittosan
author_rank: Regular Contributor
timestamp: August 05, 2017, 04:23:54 am
content: You still have the emailed receipt if you need proof of purchase so i don't think their's going to be much of a problem

author: cdev
author_rank: Super Contributor
timestamp: August 05, 2017, 04:54:18 am
content: What should I do when I buy a product represented as "used" on ebay. Used meaning working.At first I think it is DOA, then figure out it is working, but only quite marginally. Something is wrong with the design and its basically a POS.Quite possibly a partial counterfeit. (GPS)Would you send it back? I cant use it. Its completely useless for anything I would do with it because it doesn't maintain a 3d fix.I have a feeling thats also why the seller sold it.Its maybe a 2 or 3 on a scale of 10.------Edit: Ebay gave me a full refund and the seller said just keep it, so I tried to fix it and so far have been unsuccessful. I did figure out why it was acting the way it was, the ground plane was not implemented properly. It was transected by leads that carried digital data. Going right underneath the antenna.

author: TheSteve
author_rank: Unknown
timestamp: August 05, 2017, 05:08:42 am
content: Quote from: metrologist on August 05, 2017, 02:46:10 amNo question eBay handles it very poorly. What do you see if you go to the resolution center?

author: joeqsmith
author_rank: Super Contributor
timestamp: August 05, 2017, 05:16:55 am
content: Quote from: metrologist on August 05, 2017, 02:24:33 amI ordered both at the same time and also received the 8002 fairly quickly but am still waiting on the 8008. But I received a little card today from the supplier by mail all the way across the ocean. I think too many of us ordered at the same time.

author: metrologist
author_rank: Super Contributor
timestamp: August 05, 2017, 12:31:49 pm
content: I could not find a resolution center on ebay, but they did send me an email with a request ID. The link there takes me to a rather benign page telling me to "Hang tight..."Joe, I bought them both too and started to wonder if the seller sent one and thought they were done.cdev, misery loves companyHow is it we both have defective GPS devices? I am wondering the same, but there is a selection for defective item, I think under contact seller. My seller said he'd send another one so I'm also wondering when I should push some ebay buttons. It took almost a month to arrive.

author: tablatronix
author_rank: Regular Contributor
timestamp: August 05, 2017, 01:01:19 pm
content: resolution center is under my ebay -> account ?

author: metrologist
author_rank: Super Contributor
timestamp: August 05, 2017, 02:54:17 pm
content: There is now a new web part on my Purchase History page titled Requests and I can click there and see some details of this particular transaction. I found the options I was looking for.I really like the AN8002 feel in the hand and am looking forward to the AN8008.

author: chickenHeadKnob
author_rank: Super Contributor
timestamp: August 07, 2017, 11:30:37 am
content: Quote from: metrologist on August 05, 2017, 12:31:49 pmI just bought a second UBLOX LEA-6T pixhawk or whatever it is called. Been running fine under u-center for a day as far as I can tell. What unit/model and seller did you guys buy. Apologies for the thread derail.

author: metrologist
author_rank: Super Contributor
timestamp: August 07, 2017, 12:10:03 pm
content: Well, now the seller has refunded me for the AN8008. I got a notice that it was shipped 7/15, a day before the AN8002. I wonder if he ever did ship it.Now I have to order one from China and wait another month. Maybe I'll wait a day or two and see if it comes.My gpsdo is the version with the additional square wave output. It looks clean inside and well built otherwise.

author: kalel
author_rank: Frequent Contributor
timestamp: August 07, 2017, 12:16:35 pm
content: Quote from: metrologist on August 07, 2017, 12:10:03 pmWith people having issues regardless of where it was ordered from, I would assume that the main Aliexpress store, where Dave got it from, would be a more certain choice. But even then, eBay was cheaper, and now they increased the price quite a bit and made a larger difference.

author: metrologist
author_rank: Super Contributor
timestamp: August 08, 2017, 02:02:26 am
content: I still don't know what to do. I checked the original ebay sale page and it showed 0 available from that seller, so I thought I just got the short stick, but a general ebay search just now brings him up with more than 10 available (US dist.) for the same price.It seems clear that it's not going to come but if he has inventory thenMaybe he is just waiting for a shipment and decided to cash me out?Now it's down to placing another order and more emails and explanation to the warden

author: cdev
author_rank: Super Contributor
timestamp: August 14, 2017, 03:39:07 am
content: This phenomenon seems like what happened with the RTLSDR when all of a sudden it became known that you could turn a $10 USB dongle into an SDR. It became a fad and in short supply and vendors increased the price and some fly by night vendors took peoples money probably figuring they would buy them in Shenzhen but then could not get stock in time.It was a case for the economics textbooks.

author: joeqsmith
author_rank: Super Contributor
timestamp: August 14, 2017, 11:06:45 pm
content: Quote from: metrologist on August 05, 2017, 12:31:49 pmMine showed up today. Hope you receive yours soon.

author: nctnico
author_rank: Super Contributor
timestamp: August 14, 2017, 11:18:20 pm
content: How about filing a Paypal claim???

author: cdev
author_rank: Super Contributor
timestamp: August 15, 2017, 12:48:51 am
content: It looks to me that if the meter is $15, its almost worth buying itfor the nice leads alone.

author: metrologist
author_rank: Super Contributor
timestamp: August 15, 2017, 10:44:16 am
content: I read somewhere that the leads are not that great, but that is merely speculation. I'll follow-up somewhere that seems appropriate.Since I got a refund I ordered another one a few days ago. Might be a couple more weeks before I see anything.

author: plazma
author_rank: Frequent Contributor
timestamp: August 15, 2017, 12:12:44 pm
content: Banggood had a discount of the AN8008. They delivered in 3 weeks.

author: JXL
author_rank: Regular Contributor
timestamp: August 15, 2017, 05:14:13 pm
content: I bought mine on eBay:Order date : July 15Delivery date : August 12Delivery time was more than 2X average of my orders from China.

author: metrologist
author_rank: Super Contributor
timestamp: August 15, 2017, 07:04:30 pm
content: eBay has emailed me an invitation, titled as a reminder to take 3 minutes to share my feedback on my recent experience with their "Money Back Guarantee" program. They are non-specific as to what particular experience, but I assume it is this one.Now I'm wondering if the seller is participating in this program and when I selected one of ebay's canned questions to the customer (item not received), if the seller wasn't forced into taking a refund action within 3 days. Next time I'll just do the usual and contact seller with a text question as I'd probably have received the meter by now since the seller listed another auction with inventory!I wasn't going to take the survey, but now I think I might as well give them the appropriate feedback.

author: hendorog
author_rank: Super Contributor
timestamp: August 15, 2017, 08:55:29 pm
content: Quote from: metrologist on August 15, 2017, 07:04:30 pmMy advice would be to always contact the seller first instead of eBay. They live and die on their rating and so are desperate to get 5 star feedback. Only contact eBay when all attempts to work with the seller fail. I've never had a problem getting a refund from a seller when something isn't right. No need to go to eBay.Sellers really hate it when you report them, I did it once on AliExpress and the seller was most put out. Their products don't appear as high up on search results or don't appear at all and so it badly affects their sales. That particular item is the only instance I've had where something never arrived, and I suspect it was due to a huge Chinese port warehouse fire that was in the news around that time. They will refund you anyway without opening a case.eBay/Ali also don't want to get involved in disputes as they have to dedicate real people to reading emails, understanding the problem and making a judgement and that costs them money. Normal processes are completely automated and so cost them very little.By the same measure, the survey stuff will be all automated as well and unlikely to be directly read by anyone. However the trends on the replies for the month will be collated into a report that someone might read.

author: cdev
author_rank: Super Contributor
timestamp: August 15, 2017, 09:30:42 pm
content: With the AN8008 the chances are that it was there at their supplier one day and sold out the next. In other words its not their fault. If you wait a while the item will almost certainly arrive. I would wait until a day or two before the last day possible to file a dispute in that case.On the other hand, I recently bought a cheap i2c display that turned out too good to be true, the one pictured was not the one that arrived, what arrived was a standard, non-serial display.Here is the picture.. the ad said serial display and gave an i2c address - however, the necessary i2c backpack was absent from the picture.Its not like its a lot of money, its almost nothing. The price I paid for the two LCDs would have been a good one for what I got, two standard LCD displays, not serial.. For a serial display it would have been a very good price.Still, the ad was deceptive because it said i2c serial display..That said, I think I will likely just not leave any (negative or positive) feedback (after having sent the seller a letter telling them I was wondering "how to hook up the i2c")Unless it really is an i2c display? The module says "1602A" and QAPASS on it.. and it looks just like several other Hitachi HD44780 compatible non-i2c displays I have used. There is nothing on it that even remotely suggests i2c. There are no other pins..I know what the seller was talking about because Ive used it. Just wasnt observant enough at the moment of sale, so happy was I to see one for so cheap. (around $1.20)After deciding to buy this I bought two more of the backpacks, just in case - before I realized thats what this ad was suggesting too.What should have clued me in was that they both share the same i2c address (well, actually the backpack can be configured with solder bridges to use any of several addresses)Pretty incriminating. Still, given the small amount of money concerned not worth stressing over. Still, I don't want to encourage dishonest behavior.I mostly just want them to consider the relative merits of being a good seller versus deception.But then that made me wonder, what are the relative merits - with ebay for them? (some of you may be familiar with my ranting on economics topics).This incident made me wonder, do these Chinese small item ebay sellers sellers "win" by playing by the rules? Its potentially a lot of work, does it become profitable enough for them - given the cutthroat competition -is it profitable for them being honest?I recently bought an item that turned out to be working, working well, and an exceptional value, but early on in the process I was convinced it was broken, due to a very very stupid mistake on my own part. All I can say is that I am very glad I did not give the seller a bad rating because he totally did not deserve it.

author: cdev
author_rank: Super Contributor
timestamp: August 15, 2017, 09:55:03 pm
content: So, this has the configurable Timepulse2 on one of the module pins? I would be very interested in hearing how this is configured and used, and how well it works.Does it come with an active antenna, or is there an option to use an external antenna?Quote from: chickenHeadKnob on 2017-08-07, 05:30:37

author: Alex Eisenhut
author_rank: Super Contributor
timestamp: August 15, 2017, 10:36:10 pm
content: Got it today, 1 month shipping time. It came in bubble wrap in a mailing pouch, no box. Arrived fine.It works well. Sure, it feels a bit cheap on the materials quality, it's small, it's light, so what?I think my Tektronix DMM249 is going to take a vacation.(Oh, and Dollar Store batteries, no more Duracell garbage leaking corrosive white powder all over the place.)

author: metrologist
author_rank: Super Contributor
timestamp: August 16, 2017, 12:30:02 am
content: Quote from: hendorog on August 15, 2017, 08:55:29 pmWell, that was what I thought I was doing. Instead of selecting that my choice is not listed and typing a message, I picked the one that said I had not received it and then selected that I still wanted it.

author: Brumby
author_rank: Unknown
timestamp: August 16, 2017, 04:39:05 am
content: Using that option results in eBay leading you down the "open a case against the Seller" path - even though it doesn'tseemwhat you are doing is that formal. Things start happening to the Seller's standing.The way tojustcontact the Seller is to use the "Ask the Seller a Question" path.

author: nowlan
author_rank: Frequent Contributor
timestamp: August 17, 2017, 09:42:12 am
content: I orderd a meter too cheap to be true from mcprhieduffey5.Soon after got a notice from ebay saying they had taken down the listing.We had to remove this listing from the site and you're not required to complete the transaction. If you've already sent payment, the sale should process as normal and you don't have anything to worry about. If you have any questions about delivery, please check tracking or contact your seller. If you run into any trouble along the way eBay is here to help. Please visit the Resolution Centre to help resolve any problems you may encounterThis item has been sent.Estimated delivery Wed, 02 Aug - Mon, 21 Aug (i normally get hk->aus in a week).Order placed 23 July. Tracking number is usual Kong Kong nonsese. Doesnt show up on hk post website.Now I have to wait until 21 August before kicking a stink. Because ebay removed the listing, I can't even contact the seller. It says item number is not valid or some such.

author: ctigs
author_rank: Newbie
timestamp: September 18, 2017, 05:33:59 pm
content: Had this happen to me as well, I waited the requisite time, clicked the link for resolution, said I want my money because the seller is no longer registered and you removed the listing. They refunded the next day.