Rigol MSO 5000 hardware/software revisions - Page 1
Forum section: electronics / testgear

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: May 27, 2019, 03:11:01 pm
content: There has been a number of discussions about the Rigol MSO5000 hardware/firmware changes in the hacking thread, thought I would start a new topic to consolidate these discussions and leave hacking thread to hacking discussions.To start, I received my unit back in mid March. It has a late February build date (based on calibration certificate), it has firmware 1.00.000. I use it in an average lit room, I have to say that the screen brightness is not a serious issue in my case. It won't compare to a new iPad Pro screen, but it is usable.Here is what I picked up from various discussions:* ivonenand received his unit in mid May, hardware has been updated to 1.01.000, there is no publications on exactly what this change entails.* From rowifi: "Have heard that there is a revised hardware for the MSO5000 to fix the screen brightness. Just resistor changes apparently. New devices being shipped with this change", and "Scopes at distributors need to go back to Germany to be fixed"* From Magnum: "Batronix told me today that the display fix was already introduced a couple of months ago. Don't know if that is true."* From Martin72: "I´ve asked them(if the resistor-fix is true and how to handle it), answer should be given next week."* There is also a new firmware revision coming, rumored in June, to improve the self-cal, adds new features in power analysis, and various fixes.I look forward to hearing contributions from all of you, thank you.

author: Martin72
author_rank: Super Contributor
timestamp: May 30, 2019, 09:39:39 pm
content: Hi,See this one:https://www.eevblog.com/forum/blog/new-rigol-scope/msg2448378/#msg2448378New MSOs should arrive with low noise fan and brighter display - After consulting rigol.eu service, I´ll send mine in the mid/end of june to them for fixing the noisy fan and probably lighter display.For free, except shipping costs to them.New firmware-update is planned for sometime in june.

author: Magnum
author_rank: Regular Contributor
timestamp: May 31, 2019, 08:24:57 pm
content: Hello,received a MSO5074 today. It shows Firmware 00.01.01.04.04 and hardware 01.00.000Last Selfcal was in March, I assume that was in the factory.The screen looks ok, IMHO as bright as my DS1054Z. Maybe a bit brighter. Fan is audible, but ok for me.

author: hhappy1
author_rank: Contributor
timestamp: June 08, 2019, 11:35:33 pm
content: Hi~ sir.My Rigol arrived in mid-May and Latest selfcalibration on April 28th.firmware : 01.04.04 , hardware : 1.00There was nothing uncomfortable about fan sound and screen brightness.Channels 3 and 4 are slightly darker, but similar to ds2000a.The self calibration was inaccurate, so I asked 'Rigol' and contacted me.On June 11th, I send the product to RIGOLKorea.I will ask about fan sound and screen brightness. I will write back how it was modified.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: June 09, 2019, 03:22:06 am
content: Keep us posted. It seems like they are in the midst of a transition to version 1.01 hardware, as I have only seen one person reporting in with the new hardware. Since you have seen how ver 1.00 hardware works, if they upgrade you to 1.01, you would be the first person who can tell us the difference it makes.The biggest question is whether 1.01 is just a component change with equivalent function as 1.00? Or does it actually bring improvement to the scope such as lower noise or brighter screen. If it is the latter, then I would definitely be sending mine in for service.

author: Magnum
author_rank: Regular Contributor
timestamp: June 11, 2019, 08:46:48 pm
content: i am pretty sure that the one I got (with hardware 1.00) already has the improved display and fan. I have nothing to complain.

author: maginnovision
author_rank: Super Contributor
timestamp: June 11, 2019, 08:59:35 pm
content: I'm sure you're happy with it but I suspect it's the same as others.

author: Martin72
author_rank: Super Contributor
timestamp: June 11, 2019, 09:21:03 pm
content: I´ll send mine in this week to rigol for modification what fan and screen-brightness concerns….It wouldn´t be unsurprised if these mods were already done in newer fabrications, wearing then a new hardware state - becauseit isa new hardware state.

author: maginnovision
author_rank: Super Contributor
timestamp: June 11, 2019, 09:38:16 pm
content: Yes, you'd expect the HW version to change because otherwise they could be accepting good hardware for repairs it doesn't need.

author: Martin72
author_rank: Super Contributor
timestamp: June 11, 2019, 09:48:25 pm
content: It is the normal way in production line.The developement isn´t finished because the units has been left the factory for sale.When improvements hast to be taken, they (the improvements) must take a change in the hardware configuration state, at least to different older from newer versions.So do we, if an older unit comes in for repair/servicing, the first we check is the actual hardware state, say state "A".If it´s now state "B" or "C", we´ll look in the history, what has been changed and change the old one too.So I won´t worry actual about the hardware Version - As long, as my model could be changed to it too, of course....

author: whatisthis
author_rank: Newbie
timestamp: June 11, 2019, 10:14:10 pm
content: Quote from: maginnovision on June 11, 2019, 09:38:16 pmThey can check also by serial number.I have MSO5074 fw 00.01.01.04.04, hw 01.00.00, last calibration 29-apr-2019, purchased and received in May. No problems with display or fan.

author: uncle_bob
author_rank: Unknown
timestamp: June 27, 2019, 04:35:50 pm
content: HiBased on a chat with TEquipment here in the US, I went ahead and ordered a 5074. They confirmed that all their stock is < 30 days old and that the updates for the screen were implemented at the factory roughly 90 days ago. That would make the "effective date" for the change on the production like something like the start of April. If it takes 30 days for product to go from assembly through shipping (maybe it does ....) that could mean ship dates / calibration dates anywhere in the month of April might / might not have the fix.All of this is in the "who knows" category as far as I'm concerned. I pass it along only as reference matterial. We will see what the unit looks like (if ....) when it gets here.Bob

author: tv84
author_rank: Super Contributor
timestamp: June 27, 2019, 04:56:53 pm
content: Just for the record, I don't know if you saw my msg:https://www.eevblog.com/forum/testgear/hacking-the-rigol-mso5000-series-oscilloscopes/msg2482800/#msg2482800My MSO bought last month hasHW 01.01.000.

author: uncle_bob
author_rank: Unknown
timestamp: June 27, 2019, 05:41:22 pm
content: Quote from: tv84 on June 27, 2019, 04:56:53 pmHiYup, that's why I asked them about it. My concern is about just how much inventory is left lying around in stock from "way back when". If it comes in and it is *not* the latest version, I wanted to be sure I had at least done my part to validate things. ( = they pay shipping back ....).Bob

author: Martin72
author_rank: Super Contributor
timestamp: June 27, 2019, 08:41:51 pm
content: QuoteMine got HW 01.00.000, bought in Nov. 2018.Tomorrow (here) it should arrive after hardware modifications doing by rigol - so it should be on HW 01.01. too.We´ll see..

author: hhappy1
author_rank: Contributor
timestamp: June 27, 2019, 11:19:18 pm
content: Quote from: Martin72 on June 27, 2019, 08:41:51 pmI expect what has changed.I bought it on June 10. The lastest cal is June 13.The hardware is 1.00. firmware 1.04.04. (mso5000)hardware 1.01 and I hope everything is fixed.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: June 27, 2019, 11:28:51 pm
content: Martin72, you may be the first who has seen both versions. Please keep us posted on the changes you observed so the rest of us can decide whether we need to send ours in for the upgrade.Thanks in advance.

author: Martin72
author_rank: Super Contributor
timestamp: June 28, 2019, 04:51:15 pm
content: Hi,QuoteAfter request they confirm, with the modifications my rigol is on actual harware level HW 01.01.Today I got mine back - And the fan noise is dramatically loweredAlso the display looks brigther than before, I´ll try to make a picture to compare (with nearly the same ambient light, could be difficult).Of course they don´t give any further information about the mods taken, in the delivery note there are only two statements about:- Maintenance of the whole machine to reduce fan noise- Maintenance of LCD display for more brightnessNevertheless, I´m very satisfied with the mods.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: June 28, 2019, 05:22:57 pm
content: Hey Martin72, excellent!When did you get your original unit? Love to see the pictures for before/after comparison.Have you tried the hack to see if It works with the new hardwares?

author: tv84
author_rank: Super Contributor
timestamp: June 28, 2019, 05:24:47 pm
content: Quote from: Martin72 on June 28, 2019, 04:51:15 pmI never had the other, so can't make a comparison. But noise and screen seem OK to me.

author: Martin72
author_rank: Super Contributor
timestamp: June 28, 2019, 05:50:23 pm
content: The fan noise was really annoying….Now it´s on the level of our WS3024, fine.QuoteEnd of november 2018, one of the first.QuoteWill doing it soon.Martin

author: Martin72
author_rank: Super Contributor
timestamp: June 28, 2019, 06:59:04 pm
content: Done it, with no Problems:

author: TK
author_rank: Super Contributor
timestamp: June 28, 2019, 06:59:19 pm
content: Quote from: Martin72 on June 28, 2019, 04:51:15 pmMy unit's (purchased May 2019) LCD looks OK and the fan noise is low, but HW is 01.00. I contacted Rigol USA and asked about the mods.

author: Elminster
author_rank: Newbie
timestamp: June 28, 2019, 07:17:09 pm
content: I got my MSO5000 in May after waiting for a month, or so, for them to come back in stock. I am assuming the new stock have all the fixes as I have never had an issue with the fan, and the brightness is down at 20% on mine and plenty bright enough in a sun-facing room with a big bay window. But it still says hardware 01.00.00 so not sure they actually incremented the number.Regards.

author: Martin72
author_rank: Super Contributor
timestamp: June 28, 2019, 08:27:15 pm
content: I´ve asked them (rigol service) directly, if my scope are with the mods equal to those with 01.01 and they answered "yes".But still the "old" hardware state will be shown.I think, they modify all the scopes which were already produced(and not shipped to the sellers), simultaneously totally new produced doesn´t need the mods anymore and this will be marked by the 01.01 state.

author: TK
author_rank: Super Contributor
timestamp: June 28, 2019, 08:33:46 pm
content: Quote from: Martin72 on June 28, 2019, 08:27:15 pmIt means your scope shows as HW 01.00?

author: Martin72
author_rank: Super Contributor
timestamp: June 28, 2019, 08:57:47 pm
content: Yes and I have a possible explanation why the number doesn´t change.For example the reduced fan noise : Theymusthave the mod done on the pcb, because the fan is still the same as before (Sunon, 2-wire).Same for the display.Open it, doing whatever they must do for the mods - But:Wherever the hardware version number is stored in, I couldn´t imagine that they will change it by re-programming/exchanging the affected parts.Just modify/exchange the hardware that will be need.Edit:Therefore I asked rigol for exchange the delivery note - It´s title is "Repair" and this is 1) not correct, 2) irritating.

author: thm_w
author_rank: Super Contributor
timestamp: June 28, 2019, 09:34:32 pm
content: Quote from: Martin72 on June 28, 2019, 08:57:47 pmHow do we know the fan was not defective and was replaced though.I don't recall seeing anyone else complain about fan noise. From what I remember this fan is quieter than my DS2000. But don't have my dB meter on hand right now to give you a number.

author: Martin72
author_rank: Super Contributor
timestamp: June 28, 2019, 09:43:55 pm
content: QuoteThis is/was a common thing, rigol once confirmed to me.

author: uncle_bob
author_rank: Unknown
timestamp: June 28, 2019, 10:34:11 pm
content: HiOk, so my brand new 5074 showed up today. Indeed ordered it yesterday and it arrived today. That's the good news .... now for the rest of the news.It left the factory in February. So much for "everything is less than 30 days old".Fan noise? What fan noise? I would not in any way call this a noisy fan. I've had lots of gear that has more fan noise. Most of my PC's have more fan noise than this scope.Dim screen? Seems ok to me. It certainly is a lot brighter than some of what I already have. Is it so bright I'm looking for the knob to turn it down? Not quite yet.No big surprise on the magic numbers:Hardware 1.00.000Firmware 00.01.01.04.04Build 2019-02-20 16:27:49Calibrated 2019/2/17Serial number on the cal sheet matches serial number on the "about" page on the scope.Could it have gone through some sort of process after it left the factory? Sure it could. If so, that process left no trace .....I'm happy with what I have, but a bit surprised by the "age" of the device after what I was told yesterday.Bob

author: typoknig
author_rank: Regular Contributor
timestamp: June 29, 2019, 05:37:42 am
content: Quote from: Martin72 on June 28, 2019, 06:59:04 pmI think in one of your previous posts (might have been someone else) said that Rigol was going to be releasing new firmware in June that would address the trigger overshoot issue and some other problems. Have you heard any information about that? We are running out of JuneA firmware update would be a lot more likely to prevent entrepreneurial unlocks, so I've been holding off on purchasing this unit until existing unlock methods have been proven to work with the yet-to-be-released firmware.

author: Martin72
author_rank: Super Contributor
timestamp: June 29, 2019, 08:14:42 am
content: Hi,QuoteFirst it was "sometime in may", then june, then end of june…Lot to do I think.

author: uncle_bob
author_rank: Unknown
timestamp: June 29, 2019, 12:46:30 pm
content: HiThere may be multiple forms of release. Maybe it goes to the production floor 30 days prior to the release to the field.Bob

author: Martin72
author_rank: Super Contributor
timestamp: July 01, 2019, 07:42:39 pm
content: Quote from: Martin72 on June 28, 2019, 08:57:47 pmToday I got the changed delivery note, now it´s called modification/upgrade....And they noticed the actual HW - somekind of irritating because the HW of my modified scope is 00.01.02, that´s what they written in the delivery note.I´ll ask them, if this is correct.

author: Martin72
author_rank: Super Contributor
timestamp: July 13, 2019, 06:54:30 pm
content: Quote from: typoknig on June 29, 2019, 05:37:42 amFirst : I´ve asked them a few days before and they told me, that they want finishing the launching of the MSO8 series first ( and this should happen soon).But and second:beta-firmware by request ?

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: July 14, 2019, 05:45:49 pm
content: I think Rigol could have made it simpler for everyone if they can be more transparent about the hardware changes. As there are original 1.00.00, modified 1.00.00 from stock, updated 1.00.00 via service, and 1.01.00. You just don’t know what the changes are and what you have.Perhaps they view the hardware version is none of our concern, but being more transparent could also make future repair and services much easier for them and for us. For all the 1.00.00 owners, there is no way to tell whether we have the brightened screen, or the quieter fan. Hate to go through shipping and send it back just to find out that no improvement is required.

author: uncle_bob
author_rank: Unknown
timestamp: July 14, 2019, 05:50:50 pm
content: HiSo here's a very basic question:We all *assume* that hacking the firmware voids the warranty. Has Rigol actually said that it does or refused service because somebody hacked a scope?We all *assume* popping the beast open voids the warranty. Again, anything from Rigol that says this is the case?I'm in no way trying to suggest that I know the answer to either question. I have seen examples in the past (with other outfits) where actual mods to the instrument didn't void the warranty. ( = Tektronix on mods to bring out a feed from one of the channels).Bob

author: texaspyro
author_rank: Super Contributor
timestamp: July 14, 2019, 05:56:02 pm
content: At least in the USA, the FTC has declared "warranty void" stickers as illegal (or at least un-enforceable).

author: TK
author_rank: Super Contributor
timestamp: July 14, 2019, 06:41:23 pm
content: Quote from: NoisyBoy on July 14, 2019, 05:45:49 pmI think Rigol (at least in the US) keeps the HW versions of each scope in their database. When I asked about my HW 1.00, they asked me for the serial number and confirmed my unit has the LCD brightness and fan noise fixes already applied.

author: tv84
author_rank: Super Contributor
timestamp: July 14, 2019, 06:49:54 pm
content: Quote from: TK on July 14, 2019, 06:41:23 pmSince they need to keep also the licensing key, model, etc with them, it shouldn't be too difficult to also store the HW version and other parameters.

author: Martin72
author_rank: Super Contributor
timestamp: July 14, 2019, 07:00:34 pm
content: Quote from: NoisyBoy on July 14, 2019, 05:45:49 pmBelieve me, when you actually don´t hear your fan ( or nearly not), you got the actual version - my MSO5 was from 11/2018 and really noisy….Not so nice : The unit heats up, more than before - Ask them tomorrow if this is critical for lifetime/accuracy at all.I hope, before they done the mods, they´ll calculated with this temperature.QuoteDon´t know, I did a "downgrade" before sending it to them for the mods.But maybe this could have no purpose because:https://www.eevblog.com/forum/blog/new-rigol-scope/msg2545293/#msg2545293They tried to read mine out (but couldn´t ).By the way, could anyone reproduce it ?

author: tv84
author_rank: Super Contributor
timestamp: July 14, 2019, 07:25:58 pm
content: I think the equipment wouldn't pass a thorough forensic analysis, regarding downgrades/rollbacks.Nonetheless, doing a full NAND+FRAM restoration (which is possible through software) and a few trail cleaning should make things almost impossible to discover.But, I don't believe Rigol ever goes to such effort or even developed a tool do that forensic study as it has a practical zero interest in it.That's a manufacture company, not a CSI lab.I bet if they don't see nothing on the online reporting (for those that connect to the net) and if the machine files/licenses looks as stock, they won't raise problems.

author: uncle_bob
author_rank: Unknown
timestamp: July 14, 2019, 07:33:54 pm
content: HiBack in the day .... If you did something that damaged the gear or kept it from doing what it should, Tektronix would not reverse that for free. If whatever you had done left the equipment working OK, then they could care less. While I don't *know* that is Rigol's policy, it seems like a pretty rational approach. It's certainly way easier / cheaper / quicker than getting into all sorts of fights with your customers.Bob

author: Martin72
author_rank: Super Contributor
timestamp: July 14, 2019, 08:47:46 pm
content: QuoteSounds right to me.If you done things which cause a defect, it´s your problem and not a case of warranty.It´s itching in my fingers to do some mods on my MSO5, like other display and other fan...the void sticker could be easily remove without a damage.Hm-hm.....

author: kahuna0k
author_rank: Regular Contributor
timestamp: July 15, 2019, 02:32:49 am
content: Quote from: Martin72 on July 14, 2019, 07:00:34 pmI can hear my MSO5074 bought 3/7/19 HW version 1.0, but my Siglent SDS 1104X-E is much noisier. In fact almost any other bench instrument I have is noisier than the Rigol. When you say "or nearly not" what dB level are we talking about? You know we are talking about measurements here, we want precision!

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: July 15, 2019, 03:22:41 pm
content: TK and tv84, thanks for the info, it is great that they keep track of the update to each scope by serial number, that certainly makes me feel better although it is more work for them.Martin72, I wonder if the fan is exactly the same, but that they reduced the fan speed to reduce noise in exchange for higher operating temperature. If so, I wonder if the fan is thermostatically controlled.

author: Martin72
author_rank: Super Contributor
timestamp: July 15, 2019, 03:48:14 pm
content: They told me that no changes was done on the board, some components were added to the fan and the display.Can this be true….adding components to make a fan silent, I can understand ( resistor in series perhaps).But adding components to make the display brighter…For what I can see without opening the case is, that the fan could be the same as before (Sunon, 2-Wire).Or not...In fact, they must have done something with the fan, because the wire are normally fixed on the side by a tie wrap - here, they forgot to fixed it again.

author: uncle_bob
author_rank: Unknown
timestamp: July 15, 2019, 03:51:23 pm
content: HiDid they add some rubber padding to isolate the fan from the rest of the structure? That's a pretty common fix. Previous reports have suggested that the display "fix" involves a couple resistors.Bob

author: Martin72
author_rank: Super Contributor
timestamp: July 15, 2019, 04:01:15 pm
content: Hi Bob,The fan is still directly mounted on the plate.Martin

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: July 15, 2019, 07:16:58 pm
content: Could they have added thermistor fan control to keep it at lower rpm during light use?I know the Papst fan used in my Agilent system power supplies have thermistor in them for variable speed control. I wonder if Rigol did the same? The higher temperature you observed definitely points to a lower cfm, if the fan is the same, that means lower rpm.

author: Martin72
author_rank: Super Contributor
timestamp: July 15, 2019, 07:59:16 pm
content: It´s definitely lower rpm, as if the fan got now less voltage than before - would speak for a resistor, but I couldn´t see anyone additional in the wire.Maybe they´ve exchanged the fan....ah, want to take a look inside so badly.

author: Martin72
author_rank: Super Contributor
timestamp: July 16, 2019, 11:04:47 am
content: QuoteCouldn´t resist any longer….After open it up (withoutdamaging the sticker…) I take a close look to the fan - Nothing.No additional parts, no "fresh" solderpads, nothing....So they must Exchange the fan - No, it´s the same Sunon MagLev as before, 12V 3000rpm.So I switch the scope on - this is never 3000 rpm….Measure the voltage at the fan-connector, 6.5Vdc.This make sense, voltage is reduced for lower rpm.But the "jittering" on the display of my fluke made me curious and so I plug in a probe and measure the voltage with scope:Aha...

author: hhappy1
author_rank: Contributor
timestamp: July 16, 2019, 12:54:18 pm
content: Quote from: Martin72 on July 16, 2019, 11:04:47 amHo~~ How do I remove a sticker without damaging it?I'll measure the voltage of my product.

author: Martin72
author_rank: Super Contributor
timestamp: July 16, 2019, 02:30:54 pm
content: By heaten it up with e.g. a heatgun.90°C are enough, too high will damage it.Slowly heaten up, then lift it on one side carefully with a razorblade or similar thin thing.

author: alexvg
author_rank: Regular Contributor
timestamp: July 17, 2019, 11:37:34 pm
content: Quote from: Martin72 on July 16, 2019, 02:30:54 pmI've leaved the device running for 3-4 hours (the device's case is been hot). And I've removed the sticker with the back paper of a bandage (the non-adherent side or anything like that). It takes 20-30 seconds to remove it completely.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: August 13, 2019, 12:12:53 am
content: Thanks for heads up from Serg_77, firmware 00.01.01.04.08 is out. It is currently only on the Chinese site, nothing on the international or US site yet.http://cn.rigol.com/File/ProductSoftWare/20190812/MSO5000(ARM)Update_00.01.01.04.08.rarI downloaded the file, release note is surprisingly short compared to the last release. Perhaps they dedicated all their firmware resources towards the MSO8000 launch.It is unclear at this point on how it affects the "enhancements" developed by our dear forum members.In the update instruction, it states: "MSO5000 series digital oscilloscope does not support the downgrading operations." If true, it is an one way street for the firmware changes.v00.01.01.04.08 2019/08/02-Fixed system crashed when clicking Default.-Fixed 4CH option bug.-Fixed noise signal captured.-Improved the measure result updating rate.-Fixed accurate measurements not updated in ROLLv00.01.01.04.04 2019/02/20- Optimized the operating experience of the local upgrade.- Added the 12-bit high resolution mode.- Added 500uV/div in vertical scale.- Added the SCPI command :MEASure:STATistic:ITEM CNT,<item>[,<src>[,<src>]]to reading the count of measure statistics.- The waveform can zoom out by drawing a rectangle. If you draw a rectanglefrom the top left to the bottom right, the waveform will zoom in. If youdraw it from the bottom right to the top left(the opposite direction),the waveform will zoom out.- Added the GND coupling in channel.- Enriched the color options of the LA channels.- If the newest version is detected, a red dot will display in the Onlineupgrade menu.- Modified the waveform freeze problem in slow scan mode.- The boot time is reduced to less than 1 minute.- Improve the touch experience in the lower half of the touch screen.- Reduced the noise amplitude of the waveform.- Modified the problem of decode vanishing after moving signals.- Modified the error of digital waveform when adjusting the timebase afterstop the sampling.- The :SYSTEM:SETUP command can successfully save and upload settinginformation in remote.

author: tv84
author_rank: Super Contributor
timestamp: August 13, 2019, 09:20:01 am
content: What a disappointment! After all this time and delays and only a .08 release???

author: Martin72
author_rank: Super Contributor
timestamp: August 13, 2019, 05:29:30 pm
content: Rigol told me, they´re focussing on the MS08000, after it´s release they will work on the firmware - So I am surprised, that a new firmware arrives sosoon.Don´t know what their intention is, feeding crumb for crumb maybe...

author: Martin72
author_rank: Super Contributor
timestamp: August 28, 2019, 07:42:33 pm
content: Quote from: NoisyBoy on August 13, 2019, 12:12:53 amStill it isn´t avaible on US site or on rigol.eu ……So does it means this is a beta ?

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: August 28, 2019, 08:11:23 pm
content: I noticed that as well, if I recall correctly, the same was true for the 04.04 firmware, there was a delay.I doubt any company will issue beta firmware without expressly saying so on their main site, may be it is a soft launch, or there is a delay on website update for non-Chinese sites and they are waiting for some external firm to update them due to the language barrier. Only Rigol would know the answer.In addition to Rigol's posted fixes, mabl had kindly shared that self-cal is now perfect, perhaps that's the most important fix for those with affected scopes. I never had the self-cal problem on my scope, so I don't have a way to verify it.

author: Martin72
author_rank: Super Contributor
timestamp: August 28, 2019, 09:06:00 pm
content: QuoteYou´re right, but imho it wasn´t so long.QuoteMe too and to be honest, nearly 100% of the known bugs are not of that kind that makes working with the scope impossible.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: August 28, 2019, 11:30:05 pm
content: Agreed, I have not experienced any stability issues with 04.08, but my use case is fairly limited compared to others.Rigol might not have documented every fix the new firmware brings (take auto-cal for example). It would be interesting to see if it addresses any of the other known issues the forum has identified so far.

author: texaspyro
author_rank: Super Contributor
timestamp: August 29, 2019, 02:39:15 am
content: Is that bspatch .txt file a text file or has it been compressed with something and needs to be renamed and expanded?

author: Fungus
author_rank: Super Contributor
timestamp: August 29, 2019, 05:50:57 am
content: Quote from: Martin72 on August 13, 2019, 05:29:30 pmThere's probably a lot of code that's common to the two. Fix something on the MSO8000 and it gets fixed on the MSO5000 as well.

author: luma
author_rank: Regular Contributor
timestamp: August 29, 2019, 12:26:34 pm
content: Quote from: texaspyro on August 29, 2019, 02:39:15 amThat file should be ready to use w/ bspatch/bsdiff on your platform of choice.

author: oliv3r
author_rank: Frequent Contributor
timestamp: August 30, 2019, 10:16:38 am
content: Quote from: Martin72 on July 16, 2019, 11:04:47 amDid you check the PCB for rework? Replaced resistor or something?For both fan and display? I bet it's a super small change, so it's likely done by hand. Swap out two resistors is a trivial thing of course.

author: Martin72
author_rank: Super Contributor
timestamp: August 30, 2019, 06:18:37 pm
content: Hi,QuoteI took only the case away, no further tear down, sorry.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: September 02, 2019, 01:13:32 am
content: The Chinese Rigol main site just refreshed their entire page design, as part of this update, the firmware for MSO5000 removed the detail level (it is only listed as 00.01.01 now), but has in fact reverted back to 04.04 when you opened the rar file.http://cn.rigol.com/Public/Uploads/uploadfile/files/ftp/%E7%94%B5%E5%AD%90%E6%B5%8B%E9%87%8F%E4%BB%AA%E5%99%A8/%E7%A4%BA%E6%B3%A2%E5%99%A8/MSO5000/%E8%BD%AF%E4%BB%B6%E4%B8%8B%E8%BD%BD/DS5000(ARM)Update.rarhttp://cn.rigol.com/Cn/Index/listView/catid/28/p/3.htmlMy personal suspicion is when they began the site redesign, they took the content from a certain point in time, and they migrated the entire (old) content to the new design during the switch over (the 8/22 date). So now the content is out-dated, it may take them some time to catch up and refresh all the content on the new site. If it is the case, it is not a good practice in site redesign, as one should have refreshed all the content before flipping over to the new site.Martin72 has questioned why it took so long for 04.08 to make it to the US or EU site. So there's always a chance that this firmware was pulled, I am sure we will see some clarity in the coming weeks as they continue their web content update.

author: Martin72
author_rank: Super Contributor
timestamp: September 02, 2019, 08:57:37 pm
content: Rigol support told me once in july, if there is a new firmware avaible they will inform me about(like they did it by the last).Until now it doesn´t happen.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: September 05, 2019, 04:31:33 pm
content: The Chinese Rigol site updated their version info, it is now 04.04 - consistent with the sites at other regions (which as Martin72 stated, never offered 04.08).So if it is not a web content error, they might have in fact pulled back the 04.08 update.

author: tv84
author_rank: Super Contributor
timestamp: September 05, 2019, 05:09:06 pm
content: Previous GELs

author: stmcore
author_rank: Newbie
timestamp: September 05, 2019, 08:04:59 pm
content: https://supportcn.rigol.com/Support/SoftDownload/3

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: September 06, 2019, 12:11:18 am
content: stmcore, thanks for the site.That is exactly what not to do when it comes to web management, all the other sites are on 04.04, and you have one Chinese support site on 04.08.I surely hope they will do a better job in coding the next release of the firmware update.

author: Otopil
author_rank: Newbie
timestamp: October 03, 2019, 11:14:38 am
content: Hello, I've been following the Rigol5k threads for some time to prepare myself on buying a Rigol MSO5074. A week ago I sent Rigol support Europe the following question......"Dear recipient,Can you please inform me about the most recent Hardwareversion number of the MSO5074 and the changelog of past hardware revisions."I have not received an answer to this so I would like to ask this question in this forum so I can decide where to buy and what I can expect wrt hardwareversion and the importance of the changes.Best regards, Paul

author: Martin72
author_rank: Super Contributor
timestamp: October 03, 2019, 12:52:16 pm
content: Hi Paul,In june I´ve send my MSO5 for modifiaction to rigol, it returns with following delivery note:

author: Otopil
author_rank: Newbie
timestamp: October 03, 2019, 05:31:00 pm
content: Thanks Martin for your reaction. I read your notes on this and the improvements on noise and brightness seem important to me. Therefore I would like to be able to check the HW status when an MSO5K is delivered to me, especially as the latest report on delivery status in this thread shows that in July 2019 Rigol still delivered HW 1.00.000Do you know of an objective indication that the hardware includes the improvements and whether this is indicate by a higher HW versionnumber?

author: Martin72
author_rank: Super Contributor
timestamp: October 03, 2019, 05:58:24 pm
content: Hi,Some of the members here bought one with version 1.01., mine should be it too, after the mods:https://www.eevblog.com/forum/testgear/rigol-mso-5000-hardwaresoftware-revisions/msg2515140/#msg2515140Why there is 1.02 in the delivery note, I must ask for it - IMHO the modifications done are 1.01. .So new scope comes with this Version, older or on stock with 1.00 but modificated - or not.A clear difference between mod/no mod will be the fan noise.HW 1.00 sounds louder and higher what the frequency concerns.1.01. sounds "deeper", the frontend of the scope is getting warmer.Display.....hard to describe…Martin

author: Martin72
author_rank: Super Contributor
timestamp: October 05, 2019, 08:32:32 pm
content: Quote from: NoisyBoy on September 06, 2019, 12:11:18 amRigol.eu told me, the next "official" ( means it will be avaible at US and Europe site) fw update will come soon, in this month…..

author: Otopil
author_rank: Newbie
timestamp: October 08, 2019, 11:21:45 am
content: Today the MSO5074 came in, according to the retailer directly from Rigol EU in Germany..........Hardware 1.00.000Firmware 00.01.01.04.04Any noise is 'eh' noise but as I have no reference I cannot judge whether the fan is noisy.Screenbrightness is sufficient on my bench where no outside light is falling in.I'm not going to bother whether Rigol has upgraded this MSO while in it's inventory but going to enjoy exploring all it's functions and features.Many thanks to all contributers on this forum

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: October 10, 2019, 08:26:06 pm
content: Quote from: Martin72 on October 05, 2019, 08:32:32 pmGiven their track record, I would treat that as a pleasant surprise, but I'd rather not hold my breath for itSince there really hasn't been an official update in NA since February, the update, when it appears, would be a welcomed event.

author: Martin72
author_rank: Super Contributor
timestamp: October 10, 2019, 09:05:04 pm
content: I´m curious about the next updates - There aren´t no really big faults to clean, but there would be some nice to haves.It was a longer time ago, so I´m not afraid to post it, as they told me once that bode plot will come.Also my moaning about the same colour of EVERY math trace was forwarwarded to the R&D.And finally the missed enhanced resolution function, as known by e.g. siglent and lecroy.(It´s a filter, Hi-Res and enhanced resolution are two different pairs of shoes, this would be the reason why HR-mode by rigol models "looks" not the same as on other brands).Whereby it could be not possible, they were not sure if the hardware could manage it.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: October 11, 2019, 04:06:37 am
content: As the MSO8000 is their flagship, I would say that anything that does not exist in the 8000 is unlikely to make a first appearance on the 5000. So I am not expecting things like bode plot and enhanced resolution, unless Rigol really surprised us by over delivering the good news.

author: tv84
author_rank: Super Contributor
timestamp: October 11, 2019, 08:56:38 am
content: Quote from: NoisyBoy on October 11, 2019, 04:06:37 amBy default I agree BUT they could also "experiment" in the little brother and then release in the flagship without hiccups.

author: Martin72
author_rank: Super Contributor
timestamp: October 19, 2019, 07:40:09 pm
content: If I understood it right, it´s the same platform (Ultravision II) for all models, so if one got a new feature, the others could have it too. (IMHO)QuoteI´ve been told, the enhanced resolution filter function could be difficult to realize.Maybe this is the reason, rigol never had it on their models.

author: dermeister
author_rank: Contributor
timestamp: October 22, 2019, 05:41:26 pm
content: I've just received an MSO5074 with HW 01.00.00, Build 2019-02-20 from Tequipment. The screen does indeed seem pretty dim and the fan could be a bit quieter. Has anybody figured out what the differences are to HW 1.01 that make the screen brighter and fan quieter?

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: October 22, 2019, 07:20:50 pm
content: That is interesting, I thought Rigol has updated all the scopes in dealer inventory based on others' comments. Is it a new scope, or an open-box/demo units from clearance? What are you comparing the brightness and fan noise to?If you read Martin72 earlier posts, you would see even if Rigol has updated the old scopes with brighter screen and quieter fan, the hardware still remains 1.00 from the help screen. User does not have a way to tell, and Rigol may track it with your serial number instead of hardware version.If it is a concern to you, I would suggest you contact Rigol to see if they can look up your scope by serial number to see if those updates are included.

author: TK
author_rank: Super Contributor
timestamp: October 22, 2019, 07:30:56 pm
content: Quote from: dermeister on October 22, 2019, 05:41:26 pmI suggest you to contact rigol north america and they will ask you for the serial number to confirm if your scope has the LCD and fan noise fixed or not. I received my unit back in late May and I noticed the LCD being OK and very low fan noise, compared to the first unit I had and returned in March. I wrote Rigol and they confirmed that my unit had the fixes installed.

author: tv84
author_rank: Super Contributor
timestamp: October 22, 2019, 07:59:48 pm
content: I think the HW version is directly tied to a new batch of Zynq FPGAs and is distinguishable in the MCU's Device DNA.So far, just a theory...

author: Martin72
author_rank: Super Contributor
timestamp: October 22, 2019, 08:20:14 pm
content: QuoteMakes sense.As I got my modified scope back, nothing has changed on the info screen.I got "only" the confirmation on the delivery note.And I´m very, very curious what they´d changed, may be I open up my scope again….…….Meanwhile, the quieter fan noise could still annoying you, when the enviroment is calm, this deeper sound....But this is nothing against the sound level of a lecroy wavejet.This thing sounds really like ajet….

author: ebclr
author_rank: Super Contributor
timestamp: October 23, 2019, 12:22:34 pm
content: Do the logic analyzer on the scope is worth to buy the probe?

author: Martin72
author_rank: Super Contributor
timestamp: October 23, 2019, 07:08:37 pm
content: Hi,This is the thread about hard- and software revisions, better you post your question there:https://www.eevblog.com/forum/blog/new-rigol-scope/msg2751050/#msg2751050

author: Martin72
author_rank: Super Contributor
timestamp: November 20, 2019, 09:00:56 pm
content: 20th November 2019...Nearly a year has passed as rigol launched the MSO5.And in this time, only one ("official") update was launched.Whenever I´ve asked them about in this year, they told me "soon" or "next month".Whenever the next upgrade arrives, it should be packed with "tons" of debugged things and new features - Anything else would be a disappointment.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: November 21, 2019, 03:54:46 am
content: I am keeping a low expectation for Rigol these days so I won't be disappointed.I noticed they made one change, if you visit the main Chinese site, they are now forcing you to your regional site based on your IP address. Which makes 04.04 as the official release for the U.S.The lack of firmware update seems to be a norm for many Chinese electronics. I bought a Huawei laptop, it was a beautiful piece of hardware, but the firmware and the update utility was a mess, very much like the Rigol. The update utility was known for being vulnerable for hacking and allowing others to gain access to the computer. Different driver release shows up as current depending on where you go. I quickly returned it and go back to my Apple Store and buy another MacBook Pro. Even though I have to pay more, the level of support is simply not there for the Huawei.I ventured into the MSO5000 out of my curiosity for the current state of low cost Chinese test equipment, but the hidden "phone home" behavior to China is enough to convince me to stay with my tried and trusted Keysight. I do hope they will release another update in the future to prove that they can compete with the top-Brands. They need to do that if they are serious about moving upmarket in their offerings like the MSO8000.

author: Martin72
author_rank: Super Contributor
timestamp: November 22, 2019, 10:59:13 pm
content: QuoteHave a look at siglent…Their last update for the SDS5000 series was fully packed with debugging things and additional features.And how long is this one on the market ?QuoteThis is the main point....What would rigol be in the future, a deliverer for hobbyists or a global player.Actual it seems the first, regardless of the models and their prices.We got two new Lecroy models in october.Each one costs 12K €, 13K €(WS9054, HDO6034A).The rigol 8000 with 2Ghz cost nearly 14K €....It´s bandwith is the only adventage against our new lecroys.Everything else, EVERYTHING, is no compete.

author: SimonH
author_rank: Contributor
timestamp: November 23, 2019, 11:28:07 pm
content: Addition to my post above: I'm not talking about real-time decoding here, of course, but about looking at a saved or captured waveform. Actually, it doesn't make sense for the decoder to re-decode all the time. I would expect the decoded pattern to freeze as the waveform and then just being panned and zoomed together with the waveform. This would be much more convenient.One thing about the segmented memory (recording):If I do a recording of several communication bursts, and then save the waveform (memory, not screen), it would be nice if all the bursts would be saved. The memory content, that is. Apparently, it only saves the burst I am looking at when saving.

author: SimonH
author_rank: Contributor
timestamp: November 24, 2019, 11:41:17 pm
content: Oops, wrong thread. This is, where my latest post belongs to.https://www.eevblog.com/forum/testgear/review-rigol-mso5000-tests-bugs-questions/25/Sorry.

author: Martin72
author_rank: Super Contributor
timestamp: November 28, 2019, 11:01:07 pm
content: Quote from: Martin72 on November 20, 2019, 09:00:56 pmShhh…..be aware of things to come….soon.

author: skander36
author_rank: Frequent Contributor
timestamp: November 29, 2019, 10:46:22 am
content: FRA or not ?

author: Martin72
author_rank: Super Contributor
timestamp: December 01, 2019, 11:33:54 pm
content: Hm ?

author: geostep
author_rank: Regular Contributor
timestamp: December 02, 2019, 04:00:09 am
content: What does FRA mean?

author: TK
author_rank: Super Contributor
timestamp: December 02, 2019, 04:34:05 am
content: Frequency Response Analyzer (AKA Bode Plot). It is a tool that sweeps a sinewave signal from a starting to an ending frequency and plot the amplitude and phase response of a filter or an amplifier.

author: nimish
author_rank: Regular Contributor
timestamp: December 05, 2019, 07:59:41 pm
content: Anyone know how to upgrade the scope's HW revision at all? Can you ask the rigol NA distributers to do it?

author: Martin72
author_rank: Super Contributor
timestamp: December 05, 2019, 08:08:27 pm
content: I send mine to rigol.eu(Puchheim, Germany), they´ve done the upgrade and sent it back.In the delivery note was the new HW version stated, in the systeminfo menu on scope it remains the old version number.

author: tv84
author_rank: Super Contributor
timestamp: December 05, 2019, 08:20:06 pm
content: Quote from: nimish on December 05, 2019, 07:59:41 pmI have a "feeling" that HW rev is directly tied to the processor manufacturing batch. So, to change HW rev, one would need to change the board.

author: Martin72
author_rank: Super Contributor
timestamp: December 12, 2019, 09:21:15 pm
content: Quote from: Martin72 on November 28, 2019, 11:01:07 pmAgain, it has been postponed...First it was someday in may, then july, then "soon", then "in a couple of days", now it would be end of january next year.Disappointing.

author: maginnovision
author_rank: Super Contributor
timestamp: December 12, 2019, 09:26:57 pm
content: They probably haven't decided how much they're looking to fix yet.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: December 13, 2019, 07:07:14 pm
content: Sadly, this points to multiple failures within Rigol.Firstly, that it took over a year to release an official firmware upgrade for a new key products with identified issues (thought many are not crippling).Secondly, that it releases different version of firmware to different markets (China and international site have different version from the U.S.)Thirdly, that it failed to manage its personnel on what information should be released, creating repeated missed dates and customer disappointment. Clearly, in this case the source has no control in the actual firmware development and he just broadcast the internal gossip to the outside world without consequence.Lastly, creating undocumented phone-home behavior within its product and sending information to China without user's knowledge and consent.I worked for one of the largest software company in the world. We would have product roadmap and associated timeline for our products, I had tight rein on what my team could share. It was bad that one missed a date, and unforgivable when one repeated it over and over. I would not share any actual release date unless we were through beta and ready for GM code. My enterprise customers had clear vision of our direction and that kept them happy and well informed.Like most Chinese companies, they are decent hardware vendors. But when it comes to service, software and firmware development, they are 1-3 decades behind the leading practice. If this is important to you and take the total value/cost/service into consideration, the Rigol equipment is suddenly not such a good bargain. Sadly, if you shop by comparing data sheet only, these deficiency is often overlooked until you have the equipment in hand and start using them for real work.Depending on your expectation, your opinion would vary, but Rigol is a hobbyist equipment provider in my opinion. They are cheap decent hardware, but I will not recommend them for top-tier commercial applications. While the 8000 series is pushing up-market, they have a long way to go to convince someone like me to trade in the Keysight MSOX4000 for a 8000.The good news is it is not impossible to fix if Rigol realize these gaps and understand that it takes more than hardware to win customer loyalty.

author: Martin72
author_rank: Super Contributor
timestamp: December 13, 2019, 08:28:45 pm
content: QuoteTrue words.An example:We (company where I´m working) bought 2 months ago 2 "bigger" scopes from lecroy (with 40% off, totally for 26000€).A few days later the salesman asked me via email if everything is fine so far and I answered yes and so on and in an minor part of one sentence I had a little issue/wish what the UI concerns.The next day I got mail from the R&D departement, we have noticed it and put it on the to do list for firmware updates….The rigol MSO5 is a very good piece of scope, even when you buy it actually for 2000 with mostly all options including ( the actual promo).And it could be even better when they fix/adding some things and with the specs ( huge memory, big screen, high samplerate, advanced triggerfunctions, advanced mathfunctions, etc) it musn´t hide from brands like tek and co., even when they´re more expensive.But it´s actual nothing for professionals to work with.Therefore I couldn´t recommend it as we were looking for new, priceworthy scopes for daily use in our departement.For hobbyists this should be not an important point when looking for a new scope.Yes, actual the postponing is a little bit disappointing for me as I wait for new additonal features like bode plot or different math-trace colours ( this is annoying, when everything has the same colour).But that´s all, a little disappointment.The scope is nevertheless a good thing worth buying.For hobbyists.

author: MegaVolt
author_rank: Frequent Contributor
timestamp: December 15, 2019, 02:11:42 pm
content: I observe the same behavior with Tektronix. Devices on the market for more than 5 years has a bunch of errors including a blue screen of death.So this is more like the global problem of lack of competition in this area.

author: rolfdegen
author_rank: Regular Contributor
timestamp: December 28, 2019, 10:48:48 am
content: Hello friendsI bought my Scope MSO5104 in December 2019. On the picture you can see the current sales version of Rigol.Greetings from Germany

author: Martin72
author_rank: Super Contributor
timestamp: December 28, 2019, 10:55:15 am
content: Which Picture ?Martin

author: rolfdegen
author_rank: Regular Contributor
timestamp: December 28, 2019, 11:12:21 am
content: Can you see the picture now ?

author: Martin72
author_rank: Super Contributor
timestamp: December 28, 2019, 12:11:45 pm
content: yep

author: rolfdegen
author_rank: Regular Contributor
timestamp: December 28, 2019, 12:29:15 pm
content: Hallo..I measured the volume of the fan with my smartphone S10+.I positioned the microphone on the backside of the oscilloscope (10cm near of fan side).Scope off: The volume is about 30dB (noise in my room).Scope on: The volume is about 50dB.I have check with tree android apps: iNVH Bosch, NoiseCapture

author: rolfdegen
author_rank: Regular Contributor
timestamp: December 28, 2019, 05:42:47 pm
content: Quote from: TK on December 02, 2019, 04:34:05 amThat would be a desirable future because I need it for my electronics development.Greetings from germany. Rolf

author: Martin72
author_rank: Super Contributor
timestamp: December 28, 2019, 09:49:29 pm
content: Once they (rigol.eu) told me, bode plot will come - But nowadays I will only believe it when I can see it...QuoteI´ve measured the noise too.When I remember it right, it was +6dB additional to the enviromental noise.Measured with a calibrated microphone.

author: rolfdegen
author_rank: Regular Contributor
timestamp: December 29, 2019, 10:08:13 am
content: Hallo MartinWhere exactly did you measure?I positioned the microphone (Smartphone) on the backside of the oscilloscope (10cm near of fan side).

author: Martin72
author_rank: Super Contributor
timestamp: December 29, 2019, 11:20:08 am
content: Appx 50cm, I thought it was more realistic.Last measure (last pic) I ´ve made with as short as possible distance.

author: rolfdegen
author_rank: Regular Contributor
timestamp: December 29, 2019, 01:46:17 pm
content: I did a frequency analysis with and without my scope. The distance from microphone to the scope (backside) was approx. 50 cm.Without ScopeWith ScopeIf you hide the low frequencies below 100 Hz, than confirms your measurement of + 6dB(A) with scopeGreetings from Wuppertal. Rolf

author: Martin72
author_rank: Super Contributor
timestamp: December 29, 2019, 03:39:48 pm
content: Hi,Something I´ve forgotten:Measures were taken BEFORE the modifications were done by rigol.Should repeat it...Martin

author: rolfdegen
author_rank: Regular Contributor
timestamp: December 29, 2019, 07:22:35 pm
content: What modifications did you make?

author: Martin72
author_rank: Super Contributor
timestamp: December 29, 2019, 08:30:22 pm
content: Not me, rigol.eu service did it - the upgrade to the newer hardware version with brighter screen and less noisier fan.Send it to them and got it back inbetween 2 weeks.Edit:https://www.eevblog.com/forum/testgear/rigol-mso-5000-hardwaresoftware-revisions/msg2515140/#msg2515140

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: February 01, 2020, 04:53:55 pm
content: Well, now we are into February and I am glad that I did not hold my breath for the next firmware update.Rigol has not released any firmware update for any of their products since November (there was only one in November for the RSA3000E).

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: February 15, 2020, 12:21:30 pm
content: If I buy an MSO5074, what are the probes that come with it? Are they 350 MHz probes?

author: tv84
author_rank: Super Contributor
timestamp: February 15, 2020, 12:47:46 pm
content: Quote from: NoisyBoy on February 01, 2020, 04:53:55 pmATM they are the ones holding their breath...

author: sb42
author_rank: Contributor
timestamp: February 15, 2020, 01:56:28 pm
content: Quote from: Gandalf_Sr on February 15, 2020, 12:21:30 pmYes, it should come with four PVP2350 probes.

author: Martin72
author_rank: Super Contributor
timestamp: February 15, 2020, 01:57:30 pm
content: Quote from: Gandalf_Sr on February 15, 2020, 12:21:30 pmYes, in my case it cames with the PVP2350 probes(4pcs.)

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: February 15, 2020, 05:04:09 pm
content: Yes, these are 350MHz probes.Martin72, I read your frustration with the probes Siglent packaged with the SDS2000X Plus, I understand your sentiment especially compared to what Rigol has packaged with their scopes. For low end scope like this, the odd for someone paying for a bandwidth upgrade is pretty low, perhaps that's why they packaged it with the low end probes. It would be nice if they package the nicer probes with it.Gandolf_Sr, the MSO5000 is a hobbyist scope compared to the Agilent you sold, so temper your expectation if you have not owned a Rigol scope before. It is an OK entry level scope with good value, but firmware update is infrequent (which partially drove Martin72 to switch to the Siglent) and its is sluggish at times. We also discovered hidden phone home behavior buried in the firmware, so I have to keep it on a physically isolated network as it can potentially serve as an attack vector for hackers. But for the low end models, it is a value buy, the fully loaded model is overpriced.If your intention is to get a comparable replacement to your Agilent, I would stay with the excellent Keysight MSOX4000A series. The R&S RTA4000 with its 10-bit architecture is also intriguing, especially when you can get the all-in bundle promo at $12K right now. But you are also talking about scopes where you pay more in sales tax than what the Rigol costs.

author: tautech
author_rank: Super Contributor
timestamp: February 15, 2020, 07:21:44 pm
content: Quote from: NoisyBoy on February 15, 2020, 05:04:09 pmIt's pretty clear which probes will be supplied here:https://int.siglent.com/products-annex/sds2000xp/

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: February 15, 2020, 09:36:00 pm
content: Quote from: NoisyBoy on February 15, 2020, 05:04:09 pmThanks, all advice appreciated.As it happens, my main scope is a Keysight MSOX4054A with the full application bundle (legit); I bought it used from the eBay store and was lucky to get the App Bundle with it. I have several Agilent probes (passive and active) plus an Agilent LA probe set. I also own a Rigol DS1054Z and MSO2072A. I sold the MSO7104B as I never go over 500 MHz and I needed the money. The MSO5074 is a kind of fill in to mess with.

author: Martin72
author_rank: Super Contributor
timestamp: February 15, 2020, 09:44:50 pm
content: Quote from: NoisyBoy on February 15, 2020, 05:04:09 pmEspecially, when nowadays a 1400 bucks scope wasn´t low-end anymore, but this is off topic here.@Gandalf_SrWhat excatly you want to do with the rigol, when you have the keysight already?

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: February 15, 2020, 11:16:45 pm
content: Quote from: Martin72 on February 15, 2020, 09:44:50 pmDon't try to talk me down off the ledge, I want to jump!

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: February 16, 2020, 12:01:09 am
content: Gandalf_Sr, I hate to burst the bubble. But with the scopes you already have, I would be one who would pull you back on the roof.Unless Rigol release a big update with more reliable firmware and new features, I don't see what the MSO5000 has to offer that you don't already have. Better save the money and spend it on a new equipment type you don't already have. If you run out of ideas, buy a vintage piece with some historical significance that can serve as a conversation or display piece.

author: nctnico
author_rank: Super Contributor
timestamp: February 16, 2020, 12:05:15 am
content: Agreed. Or if you really want to try something new then look at the recent Siglent models.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: February 16, 2020, 02:30:03 am
content: Agreed, my experience with SIGLENT on its firmware updates is much better. Tautech is also building a lot of goodwill for the brand. On the other hand, I have never seen Rigol acknowledging any of the issues we identified on its products. If I have to choose between the two, SIGLENT wins hands down, just simply for the fact that they care about this forum has to say.

author: Martin72
author_rank: Super Contributor
timestamp: February 16, 2020, 09:55:00 am
content: Hi,QuoteMhhhh….yes….but:https://www.eevblog.com/forum/testgear/review-rigol-mso5000-tests-bugs-questions/msg2490627/#msg2490627This list is known by rigol and they wanted to give me a reply to the single points there, whether their were bugs or not, so I could report in the thread.This should happen with the next firmware update, they told me once and months ago.Well, now I doesn´t got a rigol anymore, the next update is still missing… I don't think I'm gonna get another answer.

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: February 16, 2020, 10:08:17 am
content: Clearly there are several card-carrying members of the Siglent Fan Club contributing to this thread; be aware I am not a member due to past bad experiences, especially when buying new models that had basic things wrong with them like missing components.Thanks for all the efforts to talk me off the ledge though, I'm feeling the lovEERigol may be slow to fix things but I have several pieces of Rigol gear and they all get the job done.Part of my thinking goes like this; I am close to retirement and won'tneedhigh end gear like the MSOX4054A when I get there. If I get the MSO5000 and gradually iron out the bugs, I could sell the Agilent scope (and probes) in a year or so.

author: nctnico
author_rank: Super Contributor
timestamp: February 16, 2020, 10:31:00 am
content: Quote from: Gandalf_Sr on February 16, 2020, 10:08:17 amIf there is anyone here who got really f***** by Siglent it is me. I wish my problems where a few missing capacitors and poor quality binding posts. Easy to fix. You have no reasonable cause to complain at all compared to me. There is 2k euro in Siglent's pocket for which I got nothing at all. Still even I can't ignore Siglent oscilloscope firmware and update frequency has improved a lot since then. So one of their scopes is likely to be a replacement for your Keysight a lot sooner than a Rigol. Which in turn means you can free up the cash tied up in it a lot sooner (and get more).

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: February 16, 2020, 11:29:48 am
content: Quote from: nctnico on February 16, 2020, 10:31:00 amI sympatize with all that have been f***** by Siglent; so how do you reconcile the above with your previous post that "agreed" that I didn't need another scope but then said..."...if you really want to try something new then look at the recent Siglent models"?FYI, I unburdened myself of all my Siglent gear.

author: nctnico
author_rank: Super Contributor
timestamp: February 16, 2020, 11:48:36 am
content: At some point you just have to be practical and look at things on a case-by-case basis. I get that you may want to avoid Siglent gear out of principle. I always say: Principles cost money. OTOH there are plenty of people around here who are warning not to buy newly released test equipment because it will have flaws.Rigol will likely take even longer to fix firmware so I don't see any added value of choosing Rigol over Siglent (to put it mildly). If your goal is to replace your Keysight scope then it is better to do that sooner than later because of devaluation.My previous remark was aimed at the notion that you where seemingly looking for a piece of equipment to toy around with. Not replace an existing piece of gear. Probably it is a bit of both but getting some fixer-upper vintage gear may not be the best replacement for a higher end oscilloscope.

author: TK
author_rank: Super Contributor
timestamp: February 16, 2020, 07:01:18 pm
content: Everyday use will be slow, every knob turn, every button pressed... that accounts for lots of wasted time in my opinion.

author: luma
author_rank: Regular Contributor
timestamp: February 18, 2020, 02:16:32 pm
content: I think threads like this tend to attract the posters who have problems, so let me crawl out of the woodwork and say I've had zero problems with this scope in the past year of use. The firmware update schedule isn't a problem for me, I don't want to be on a monthly update cycle for my test gear. The screen size is just right - it leaves room for individual channel controls and if I want a bigger screen it has HDMI out (which I have connected but never need to use) and a functional web UI (which I find super handy for documenting things I'm seeing on the screen).UI response time is fine, and I feel like I got an incredible value for the money spent on this instrument. Despite the complaints here, I suspect there is a sizable community of users who are going on about their day with this tool without experiencing the sorts of issues reported by a handful of users above. That's not to detract from their own experience, rather to balance it out with a different viewpoint.If I were going to make the decision again, I'd buy the 5000 again.

author: TK
author_rank: Super Contributor
timestamp: February 18, 2020, 02:27:45 pm
content: I had the MSO5000 2 times, both times ended up selling it. For me it was just not worth $999, when I can have a similar user experience for $350 with the DS1054Z. If you don't need all the extra features, you are just fine with the lower cost model. It all depends if you had experience with other scopes or not. I tried the Keysight 1000X, 2000X, 3000T, micsig, siglent SDS1104X-E and GW Instek 1054... any of these scopes offer better UI experience than the Rigol.

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: February 18, 2020, 04:35:00 pm
content: Quote from: TK on February 18, 2020, 02:27:45 pmThis is kind of silly, you're allowed to say you don't like the UI of the MSO5000 but saying a Keysight 3000T is "better" is ludicrous.The MSOX3034T (350MHz, 5GspS, with no free features) costs $10,759 and you could buy the bundle to add most serial decodes and the AWG for another $3,600Assuming you didn't want to hack, right now you can buy the Rigol MSO5204 with a free upgrade to 350 MHz (350MHz, 8GspS) and free serial decode bundle for $2,699Or you can pay $999 and hack it

author: nctnico
author_rank: Super Contributor
timestamp: February 18, 2020, 04:50:13 pm
content: The 3000T is the most expensive one from the bunch. The MicSig and GW Instek scopes cost about half or even less compared to the MSO5000. The way I read TK's post: you can leave about $500 in your pocket and still get a scope which is more pleasant to use.

author: Martin72
author_rank: Super Contributor
timestamp: February 18, 2020, 06:17:36 pm
content: For him...

author: nctnico
author_rank: Super Contributor
timestamp: February 18, 2020, 06:20:24 pm
content: Well, if you have had that many different types and brands through your fingers then you are entitled to have a more generic opinion because of the broader perspective.

author: TK
author_rank: Super Contributor
timestamp: February 18, 2020, 08:17:24 pm
content: Nobody has the absolute truth, so you must take any post as being personal to the poster. I really would like to hear what Gandalf_sr says after experiencing the MSO5000.

author: TK
author_rank: Super Contributor
timestamp: February 18, 2020, 08:21:46 pm
content: I did not buy the 2000x and 3000t at retail price. Actually i got them “broken” for a small fraction of the retail price and fixed them. You just need a lot of patience.

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: February 19, 2020, 07:57:20 pm
content: I just ordered a MSO5074 from Tequipment.net

author: Martin72
author_rank: Super Contributor
timestamp: February 19, 2020, 08:43:39 pm
content: For it´s price you can´t go wrong with it - But judge for yourself when it´s arrived.And let us know...

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: February 19, 2020, 09:28:45 pm
content: Quote from: Martin72 on February 19, 2020, 08:43:39 pmThanks, I will. I have a plan worked out to implement amuchcheaper LA probe/lead set that uses a single PCB and lower cost components than the DIY one detailed in this forum. Estimated cost is about $20 in parts plus the cost of the PCB; maybe I'll start a new thread for it.

author: Martin72
author_rank: Super Contributor
timestamp: February 19, 2020, 09:35:22 pm
content: QuoteThis will be a very good idea and if you doing it, I will take it to my rigol 5000 thread list..

author: pmaggi
author_rank: Contributor
timestamp: February 20, 2020, 02:07:07 pm
content: Does MSO5000 support using a mouse for controlling it?

author: MegaVolt
author_rank: Frequent Contributor
timestamp: February 20, 2020, 02:15:53 pm
content: Quote from: pmaggi on February 20, 2020, 02:07:07 pmProbably yes. For the 7000 series, this is explicitly stated.https://kr.rigolna.com/ds7000/"Incorporating Touch, Traditional Button and Knob,Mouse/Monitor, Web Control and Remote Operation the 7000 Series Next Generation User Interface provides users 5 unique ways to interact with the instrument."

author: MegaVolt
author_rank: Frequent Contributor
timestamp: February 20, 2020, 02:22:14 pm
content: https://int.rigol.com/NEWS/news/47.htmlCustomers requiring a larger display can take advantage of the native HDMI support to drive external displays and control the instrument with amouse.

author: tcottle
author_rank: Contributor
timestamp: February 20, 2020, 03:29:31 pm
content: I can confirm this. My laptop uses a Logitech wireless mouse. I unplugged the USB receiver from the laptop, plugged it into the front USB port on the Rigol (MSO5074) and turned it on. The screen has a cursor and it is responsive to mouse input(!) That was too easy ... (power cycle is mandatory, it didn't work when I plugged the receiver in when the scope was on)

author: pmaggi
author_rank: Contributor
timestamp: February 27, 2020, 07:32:30 pm
content: There is a new firmware available at eu.rigol.com for MSO5000v00.01.02.00.02 2020/02/25- Optimized the connection HDMI start problem optimized the connection HDMI start problem- Optimize the vertical gear, channel zero elimination error- Optimization of the inconsistency between SPI CLK and SDA names- Zoom mode square wave display in optimized 2S time base- Added command to get pass / fail times- Delete the default email account and password- Problems in remote instructions are optimized- Optimized 1K storage depth, waveform recording- The problem of too many stuck events in optimized decoding

author: Martin72
author_rank: Super Contributor
timestamp: February 27, 2020, 08:12:56 pm
content: Wtf, this was it at all ?Now I regret nothing.

author: thinkfat
author_rank: Unknown
timestamp: February 27, 2020, 08:16:55 pm
content: Quote from: Martin72 on February 27, 2020, 08:12:56 pmLooks like a lot of use of the word optimize and no Bugfixes. No Bode plot either.

author: Martin72
author_rank: Super Contributor
timestamp: February 27, 2020, 08:20:45 pm
content: Bode Plot should come in may…….2019.Hope for the owners, that the next fw will come very soon with lots of fixes and some benefits.

author: Martin72
author_rank: Super Contributor
timestamp: February 27, 2020, 08:52:15 pm
content: QuoteActual only there, rigolna.com didn´t have it online.

author: tv84
author_rank: Super Contributor
timestamp: February 27, 2020, 09:52:52 pm
content: MSO7000 and 8000 also have new FWs...

author: Martin72
author_rank: Super Contributor
timestamp: February 27, 2020, 10:52:01 pm
content: Not surprising...

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: February 27, 2020, 11:13:26 pm
content: Does it even address any of the problems we identified in the MSO5000 bug topic?

author: TK
author_rank: Super Contributor
timestamp: February 27, 2020, 11:29:55 pm
content: Quote from: pmaggi on February 27, 2020, 07:32:30 pmI remember complaining about Rigol naming SPI signals with i2c signal names, not sure if this is the fix

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: February 28, 2020, 07:46:03 am
content: BTW, I don't see it on the EU Rigol site, can you please share the link?

author: skander36
author_rank: Frequent Contributor
timestamp: February 28, 2020, 08:05:08 am
content: It is labeled as v00.01.02.00.02 but the date is from older ver.Btw. current ver. is shorter than las one (66MB vs 67MB) . Is better packed or they have removed some code ?

author: Martin72
author_rank: Super Contributor
timestamp: February 28, 2020, 08:08:52 am
content: https://eu.rigol.com/En/Index/listView/catid/28/tp/6/cat/7/xl/24@NoisyBoy

author: MegaVolt
author_rank: Frequent Contributor
timestamp: February 28, 2020, 08:15:52 am
content: Quote from: NoisyBoy on February 28, 2020, 07:46:03 amFound on page:https://eu.rigol.com/En/Index/listView/catid/28/tp/6/cat/7/xl/24

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: February 28, 2020, 07:57:28 pm
content: Thanks for the link, their website is so messed up. The webpage shows the update with a 8/22/19 date. When I unpack the file, it shows v00.01.02.00.02 2020/02/25.Oddly, the update readme file completely skipped 04.08 and the handful of fixes in it, and Chinglish is back, I am trying to make sense out of a few of the changes:- Optimized the connection HDMI start problem optimized the connection HDMI start problem (I presume it is related to HDMI output)- Optimize the vertical gear, channel zero elimination error (No idea what they mean, what is channel zero and vertical gear, is it related to reducing the noise floor when there is no input)- Zoom mode square wave display in optimized 2S time base (What is 2S time base, do they mean 2 second)Even if we put aside how little it fixes, it is truly disappointing to see the level of care they put into the distribution and packaging of this fix.

author: tv84
author_rank: Super Contributor
timestamp: February 28, 2020, 08:56:27 pm
content: The release notes are a copycat of the MSO8000 release notes.Sighound36 installed the new FW in MSO8000 and noticed many improvements that are not listed in the release notes.So, the 8000 notes are wrong or, the 5000 may also have some easter eggs.

author: Martin72
author_rank: Super Contributor
timestamp: February 28, 2020, 09:01:56 pm
content: Therefore someone should check up thelistfor improvements.Rigol once told me, they knew this list.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: February 29, 2020, 08:21:17 am
content: Thanks for the info, I can certainly use some pleasant surprise from Rigol these days.Quote from: tv84 on February 28, 2020, 08:56:27 pm

author: jemangedeslolos
author_rank: Frequent Contributor
timestamp: February 29, 2020, 08:52:15 am
content: Quote from: tv84 on February 28, 2020, 08:56:27 pmI don't know if this is good news or not.I am happy that there are improvements not listed but it gives us the impression of amateurism from Rigol....Considering the work involved in fixing bugs, lsiting them properly is the least of things.I can't wait to test all this but my MSO7000 has been going around for 6 days in Amsterdam so I think DHL has lost my package but I won't know until next week

author: thinkfat
author_rank: Unknown
timestamp: February 29, 2020, 09:50:02 am
content: I guess the MSO5000 is their loss leader. They will not put more effort into it than absolutely necessary. While it sells, that is.Why they treat the 8000 with the same negligence is beyond me, though.But this tells a story about how they develop their firmware. Normally, there is at least a ticketing system, or a workflow tool like Jira, combined with a versioning system for the code, both linked together. Or a combined solution like Gitlab. Nothing goes into the code that is not traceable with a ticket, and release notes are generated from the completed tickets.Rigols firmware releases demonstrate none of the the above and the firmware quality reflects that.

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 01, 2020, 12:23:59 am
content: Hmm, I just got back from a cruise in the Caribbean and my MSO5074 arrived while I was away, I wonder what version of HW/SW I have - I will check and post back tomorrow.

author: jjoonathan
author_rank: Frequent Contributor
timestamp: March 01, 2020, 01:34:13 am
content: It was the same story with the DS4000. The hardware was "belt and suspenders" (8x Nyquist sampling, hefty FPGAs, 3mm thick plastic, branded components, even machined heat sinks in the later ones IIRC) but the firmware had big, glaring bugs that took forever to fix and even then would sometimes return in subsequent updates. Decodes didn't work in segmented memory mode until years after release, the knob acceleration was awful, then mediocre, then awful again, I'm pretty sure some of the "fancy" triggers straight up didn't work, and a number of very significant improvements to FFT and measurements for the DS1054Z never got back/up-ported.

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 01, 2020, 10:40:50 am
content: Quote from: Gandalf_Sr on March 01, 2020, 12:23:59 amBad news I think; I turned on my new MSO5074 (purchased from Tequiment.net who, when I ordered, assured me that I would be getting the latest version) and it's hardware version 01.00.000 (firmware 00.01.01.04.04) and it appears to have the dim screen problem. I stopped at that point and will contact Tequipment to ask for a replacement.Any thoughts or comments?

author: Martin72
author_rank: Super Contributor
timestamp: March 01, 2020, 10:47:38 am
content: Hm,Firmware was released in august 2019 - my former 5074 (bought in 11/2018) had the hardware version 01.00.000 and was fixed by rigol in june 2019 what fan and display concerns.Can´t believe you´re getting a really "old" one, they´d forgotten to fix it too.

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 01, 2020, 11:04:39 am
content: I just wrote Tequipment a message through the forum saying they need to priority-ship me a good one and RMA the one they sent; let's see how they respond. I followed up with an email to their sales team.

author: pascal_sweden
author_rank: Super Contributor
timestamp: March 01, 2020, 11:19:08 am
content: Not good for Tequipment´s reputation! Do they really have no clue about old stock? Do they have any warehouse order management system at all?

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 01, 2020, 11:31:23 am
content: I suspect they will make it right but it's this the kind of unnecessary BS that makes you not want to repeat such a buying experience for a $1,000 purchase. Reputations are earned over a period of time but can be quickly lost.

author: TK
author_rank: Super Contributor
timestamp: March 01, 2020, 01:19:10 pm
content: If you are used to Agilent / Keysight scopes, the MSO5074 will look dim even with the fix. I also received a version 1 hardware but LCD looked brighter than the first unit I had tried. I emailed Rigol NA, they asked me for the serial number and they "confirmed" it had the LCD and fan fixes. I am afraid you will have the same answer. They have been out for more than a year and I don't expect them stocking very old stock.

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 01, 2020, 01:29:21 pm
content: Quote from: TK on March 01, 2020, 01:19:10 pmThanks. Who here in the US (or outside of EU) has ordered and received an MSO5000 that was higher than hardware Vn 01.00.000?

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 01, 2020, 01:36:24 pm
content: Here's the screen shot of my scope, it says it was built Feb 20th 2019 at 16:20:00Is my serial number earlier than yours TK?

author: TK
author_rank: Super Contributor
timestamp: March 01, 2020, 01:52:27 pm
content: Your unit seems to be archaic... my unit's serial number started with MS5A21110... yours starts MS5A21100...

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 01, 2020, 02:08:46 pm
content: Thanks TK, looks like I gotVERYold stock.

author: delfinom
author_rank: Regular Contributor
timestamp: March 01, 2020, 02:17:35 pm
content: Quote from: Gandalf_Sr on March 01, 2020, 01:36:24 pmThat's the firmware build date, not the hardware build date.The only visible hardware build date would be on the calibration paperwork in the box.

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 01, 2020, 02:55:36 pm
content: Quote from: delfinom on March 01, 2020, 02:17:35 pmMarch 14, 2019 - 18 days less than 1 year ago.

author: Martin72
author_rank: Super Contributor
timestamp: March 01, 2020, 03:09:01 pm
content: User tv84 bought one in may 2019 and got this revision:https://www.eevblog.com/forum/testgear/hacking-the-rigol-mso5000-series-oscilloscopes/msg2482800/#msg2482800

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: March 01, 2020, 03:22:27 pm
content: Let’s see what you get as a replacement, there has been numerous reports for recent purchases in the U.S. to still be on the 1.00.00 hardware, due to the tariff war, Rigol must have stocked the U.S. market full of older inventory. But I thought Rigol pulled all the hardware with the dim screen from inventory and updated them. And BTW, you don’t know if the scope has been updated if it is 1.00.00, only Rigol will know, which is absurd. They supposedly keep track of all fixes by serial number, just that they don’t share it with you unless you call for service. And they don’t advertise the screen fix either for unaware owners.So don’t expect the Infoline and service portal from Keysight, this is Rigol and one of many reasons why I advised against it as a brand. As a owner, you have the right to know what fixes has been applied to your own scope.And the screen becomes usable after fix, not bright, it is never R&S bright. The Siglent is 500 nits I believe, like the iPad.

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 01, 2020, 03:57:31 pm
content: I thought that the ones that were updated in the EU had their hardware revisions changed to something like 01.01.000?I turned it on again and played with the screen brightness, it's still pretty dimThe odd bit seems to be that the brightness control only changes the actual trace area, the surrounding menu and axes stuff seems to be stuck on the initial brightness.Also the fan seems a little noisy but I have high frequency hearing loss.Both these things are somewhat subjective without calibrated test equipment to measure brightness and sound level but I am going to fight this; I'm not going to be palmed off with NOS.

author: whatisthis
author_rank: Newbie
timestamp: March 01, 2020, 04:40:18 pm
content: Can anyone show photos of both (bright/dim) screen types? I have 01.00.000 hw but I have no problems with screen brightness.

author: TK
author_rank: Super Contributor
timestamp: March 01, 2020, 05:03:47 pm
content: I purchased my unit from saelig, 30-day return policy on Rigol equipment and generous EEVBLOG member discount. I suggest you to return the scope to tequipment and get one from saelig instead.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: March 01, 2020, 06:36:42 pm
content: Noisy fan and dim screen are the two known early hardware problems. Unfortunately, if you have a 1.00, it still is 1.00 after the fix, Martin72 had been through that, and Rigol will not tell you what they changed. That’s the frustrating part with Rigol.If you have 1.01, you know you have the latest. If you have 1.00, you don’t know what you have. You have to call Rigol and give them the serial number to see if they can tell you, it is very 1980’s.

author: skander36
author_rank: Frequent Contributor
timestamp: March 01, 2020, 06:53:39 pm
content: Quote from: Gandalf_Sr on March 01, 2020, 03:57:31 pmMine was bought on octomber 2019 (Batterfly - Europe) with HW version 01.00.000 but with lighter screen and lower speed fan. Brightness control indeed modify only signal trace, not the elements of UI .

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 01, 2020, 07:00:49 pm
content: So hardware vn 01.00.000 but with improved brightness and quieter fan, right?

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: March 01, 2020, 07:08:29 pm
content: You are right about brightness, the backlight is fixed, so there is no way to adjust the UI brightness. A year ago, I had suggested that changing the UI color could help the low nit screen to be more visible. It is just poor color choice for the quality of screen they have.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: March 01, 2020, 07:20:56 pm
content: You referring to 1.01? Rigol never disclosed what they changed. But fan and dim screen is part of it.Quote from: Gandalf_Sr on March 01, 2020, 07:00:49 pm

author: skander36
author_rank: Frequent Contributor
timestamp: March 01, 2020, 07:34:10 pm
content: Quote from: Gandalf_Sr on March 01, 2020, 07:00:49 pmYes .

author: Martin72
author_rank: Super Contributor
timestamp: March 01, 2020, 07:55:23 pm
content: And to make it more confusing:Have a look at the pic with the delivery note of my turned back rigol after modification.

author: Commodore8888
author_rank: Contributor
timestamp: March 01, 2020, 11:37:41 pm
content: Hmmm.I have one I picked up around late Dec, early Jan 2019. The fan isn't loud at all and the screen isn't too much off from the MSO7000s we have at base.Waiting for a friend to get his 5000 so I can see side by side. Definitely not firstThat or call Rigol 1980s style with a serial numberGotta wonder....how quickly did they change after the first production runs?

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 02, 2020, 12:26:54 am
content: Quote from: Commodore8888 on March 01, 2020, 11:37:41 pmWhat is the hardware version of that one Commodore8888? I understood originally that the modified ones were >01.00.000 but some here are saying that is not always the case.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: March 02, 2020, 12:27:15 am
content: Remember Rigol never openly advertise there is a fix for these two problems, but if I recall correctly, they start shipping fixed unit around Feb/Mar in 2019. Repair for sold unit came a little later, Martin72 will have the exact date as he had to wait to get his unit repaired.And Gandalf_Sr, even the repaired unit would still show 1.00.00 in the About screen, other than the paper work, you can’t tell from the About screen on whether it has been fixed.

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 02, 2020, 12:41:49 am
content: Quote from: NoisyBoy on March 02, 2020, 12:27:15 amI just emailed Rigol NA asking about my specific unit. I just heard from Evan of Tequipment.net who was apologetic and said they would sort it out, I'll report back when I hear more from them.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: March 02, 2020, 01:35:00 am
content: Sorry to hear you are already running into so many issues as a new owner. I hope your dealer can help you sort it out.It would be interesting to see if Rigol truly keep track of everything by serial number. If they offer to fix it, then I would suggest you get an exchange for a fresh one instead of getting a repaired one.

author: thm_w
author_rank: Super Contributor
timestamp: March 02, 2020, 05:05:15 am
content: Can't seem to get this SCPI command to work, but I may be missing something:Code:scope.query(':display:data?') #returns screenshot in BMP formatorscope.query_binary_values(':display:data?', datatype='i', is_big_endian=True)QuoteGetting timeout with even a large wait value (100s).If you use the web interface you can grab a 1024x600 PNG easily. Also DG800 uses PNG and works (although the command is different read_raw(), which gets some hundreds of bytes?).v00.01.02.00.02edit:- Set the time base to 1us- Set acquisition mode to Averaging (any number)Might get a slight buzzing noise from that. Doesn't show up at any other mode I can see.edit2: :LA:TCAL command still doesn't appear to be working, so not sure what SCPI command they fixed.edit3: :source:outp1:state? returns 1 or 0, not ON or OFF as stated in the manual

author: tv84
author_rank: Super Contributor
timestamp: March 02, 2020, 05:12:55 pm
content: I've said this before: I think HW 01.00 and HW 01.01 differ in (at least) the Zynq and/or ASIC batch, but not necessarily in the noise/brightness of screen.

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 02, 2020, 11:04:19 pm
content: I've been in contact with Rigol USA - they claim not to recognize my serial number! They also said this...QuoteSo what did they do to the units in the EU such as Martin's that were 'fixed' and came back with brighter screens, quieter fans, and notes to support that change? They did however offer me an equipment swap in coordination with Tequipment...QuoteI think there's a typo in there, it should be I would NOT expect anything dramatically different.... Given all the uncertainty, I have asked for a swap to an up-to-date unit and that is now in process. They will ship me a new one and have sent me an RMA for the old one.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: March 03, 2020, 01:18:06 am
content: Wow, that's worse than I thought. If they cannot recognize the serial number of a scope sold by one of their own AD, it only shows how poor their own record and inventory management system is. It may work for the market of $300 scopes, but they definitely are not ready for the $1000+ market, let alone the $10K market they hope to break into. Can you imagine if you run a lab and you pay $13K for a top shelf MSO8000, and that's the answer you get from Rigol!As I said before, I don't think they want to admit or advertise the fact that some scopes have dim screens and loud fans and have a massive warranty claim (and not able to tell which scopes are affected by owners only make the matter worse, as it is so subjective and all of us would always want an even brighter screen and quieter fan). If they cannot track which serial number contain the updated scope, can you imagine the nightmare if numerous owners demand them to check their scope to ensure it has been updated. So the "easy" solution would be to claim there has never been any update to avoid having to do any upgrade to sold scopes. I tend to agree with tv84 that there is indeed an underlying hardware change at the component level, if hardware is indeed identical since day one, how can firmware report different version numbers by scope, and the fact they still have not fixed it in 10 months and two firmware refreshes to report only one version of hardware as they claimed.Gandalf_Sr, no one has ever taken a picture of a dim display scope next to an updated scope. If your first scope is indeed from old stock prior to update, you will be the first one who can provide the before/after comparison. In any event, hopefully the replacement would be a scope that has a <11 month old calibration. Based on what Rigol publish below, it is perhaps reasonable to expect a cal <180 days old.This from Rigol:All Instruments Products come with a Factory Calibration CertificateTraceable to the International System of Units (SI). RIGOL certifies that the product meets or exceeds published measurement specifications and has been calibrated using standards traceable to National Metrology Institutes (NIST, NIM, NPL,PTB). The policies and proceedures used at the RIGOL facility are based on ISO9001 & ISO/IEC17025:2005.Recommended Instrument Calibration Intervals are identified in the corresponding product datasheet and user manual.RIGOL has determined that the factory calibration of our instruments are not significantly affected by storage of up to 180 days before first-time use. Cal Interval should start at the time the unit is placed in service OR 180 days past the "Date of Calibration" on the certificate received with the unit. (note: there are several exceptions to this. Please see your instrument's Calibration Certificate for the specifics of your product.)

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 03, 2020, 10:10:26 am
content: @NoisyBoyThanks for the input. I reached back out to Rigol about my serial number not being recognized and they came back saying when they originally cut and pasted the Ser# into their system it didn't come up but when they typed it it was recognized.I won't be able to do a side by side as I'm having to cover the cost of the new one on my credit card and will only get the refund for the old one when it gets back so the old one is going back today - I asked Tequipment for some kind of priority shipping, 2 or 3 day on the new one.The calibration date is an excellent point but Tequipment have stated from the day I complained that they never intended to send me an old one and have been apologetic.So, as predicted, Tequipment are trying to fix the problem; they have always acted with integrity when I've bought from them and I still have some loyalty towards them.MSO5000 owners are still left with the suspicion that Rigol is not publicly acknowledging that there was any issue with the early models regarding screen brightness or fan noise; and then there's the long wait for firmware updates........I have designed a set of PCBs for the cheap LA probe hardware, the thread I started on it ishere; I am waiting for a parts delivery from Digikey so I can check some footprints before ordering the PCBs. There will be a passive, 4-layer (LVDS) adapter PCB that connects the MSO5000 to two 0.1" headers each carrying 8 channels. There are 2 identical, 2-layer probe PCBs which use 8 channel voltage level translators feeding into 2 x LVDS driver ICs that push the signal into the ribbon cables to the Adapter PCB. The probe PCBs can be fitted with one of two different voltage level translators; one allows a VccIO range of 0.65 - 3.6V and the other allows 1.6 - 5.5V, you can have one of each if you want to. Total cost for the whole setup is about $25 in components plus the cost of the PCBs - maybe another $20. I deliberately kept it at 0603 and TSSOP (ICs with legs) so that it can be hand-assembled.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: March 03, 2020, 03:58:25 pm
content: X2 on TEquipment, they have always been excellent for me as well, I just ordered some LeCroy accessories from them and their prices on LeCroy are very good.I look forward to seeing Rigol get your equipment issue sorted out, so you can have everything working. Sorry to hear about what you had to go through and I look forward to seeing your design on the logic probes.

author: thm_w
author_rank: Super Contributor
timestamp: March 03, 2020, 07:13:07 pm
content: The last FW update (v00.01.02.00.02) must have just been a rush to patch the email thing, or for a major customer that needed the mask test fixed. Apparently more releases in June:QuoteI'm guessing the actual features we expect (hi-res, bode, etc) were a lot harder than thought or their software team resources are limited. Shame they keep NA support in the dark.

author: Martin72
author_rank: Super Contributor
timestamp: March 03, 2020, 09:00:48 pm
content: QuoteFor a year or more….First they said, bode ( for example) comes with one of the next updates (lol)in may 2019.....Waiting, waiting, waiting….then they told me, they´re putting all their energy for releasing the mso8000 and after this is done, an update will come.Waiting, waiting, waiting…..

author: tv84
author_rank: Super Contributor
timestamp: March 03, 2020, 10:33:12 pm
content: Bode plot is coming...

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 03, 2020, 11:05:51 pm
content: Quote from: tv84 on March 03, 2020, 10:33:12 pmSo is Christmas!

author: pmaggi
author_rank: Contributor
timestamp: March 04, 2020, 11:10:25 pm
content: New firmware 00.01.02.00.03...rar file seems to be corrupted, I couldn't open it

author: whatisthis
author_rank: Newbie
timestamp: March 04, 2020, 11:19:59 pm
content: Quote from: pmaggi on March 04, 2020, 11:10:25 pmThe beginning of the file does not look like a rar or zip archive

author: pmaggi
author_rank: Contributor
timestamp: March 04, 2020, 11:41:48 pm
content: https://www.temcom.com/instruments-presented-by-rigol-at-embedded-world-2020/According to this... now it has Bodeplot...

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: March 04, 2020, 11:43:25 pm
content: I think that's Rigol's way to show they do release new firmware on a frequent basisSeriously if they cannot even upload a patch in the right format or one that works, that leaves me little if any confidence in their ability to produce quality firmware/software. How much more messed up can they get these days?Perhaps I should not complaint, as for the US market, they are still posting the 04.08 version from last summer as their latest.

author: Cerebus
author_rank: Super Contributor
timestamp: March 04, 2020, 11:52:36 pm
content: Quote from: TK on March 01, 2020, 01:19:10 pmI took delivery of a 1.01.000 hardware version from Telonic in the UK a few weeks back. Fan noise is very good (and I'm known as being bloody fussy about fan noise) and the brightness is perfectly adequate - I've currently got the grid and trace brightness down at 50% and that's quite comfortable. Nearly forgot - build date on the factory documentation: end of July 2019.

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 05, 2020, 10:17:07 am
content: My replacement MSO5074 is supposed to arrive today. Like the first one, it shipped from Oregon which is weird given that I bought it from a company based in New York - for those who are geographically challenged, Oregon is on the West coast and New York is on the East coast; approximately 3,000 miles apart.I'm a bit worried that the serial number of the 'new' one will be within 3 of the old one, like I'm getting the next one off the stack of NOS Rigols.I'll let you know...

author: TK
author_rank: Super Contributor
timestamp: March 05, 2020, 11:40:02 am
content: Rigol North America is based in Oregon, so it is being drop shipped from Rigol directly... what about the first unit? Did it also came from Oregon?

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 05, 2020, 12:02:59 pm
content: Quote from: TK on March 05, 2020, 11:40:02 amYes, the first unit shipped from Oregon too. Given that I was in contact with Rigol (as was Tequipment) about the new-old-stock (NOS) MSO5074 I received, I now have a much better feeling that I'll be getting an up to date unit.But it's interesting to consider that Tequipment may just be a web store front who simply broker deals that get fulfilled by other suppliers and OEMs. That also suggests that it was Rigol, not Tequipment, that tried to dump a NOS item on me.

author: jemangedeslolos
author_rank: Frequent Contributor
timestamp: March 05, 2020, 12:11:35 pm
content: Did you take good pictures of your previous MSO5074 screen ?It could be interesting if you could do the same with the new one in the same conditions

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 05, 2020, 06:44:55 pm
content: Quote from: jemangedeslolos on March 05, 2020, 12:11:35 pmSo the New MSO5074 arrived and it's way newer. The new serial number is MS5A21340XXXX, the hardware is 01.01.000, the firmware is 00.01.01.04.08, and the cal date is 8/27/2019. I've taken a picture but it's hard to say that the new one is brighter, a little perhaps, it does seem quieter though.

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 05, 2020, 06:50:57 pm
content: Couldn't get the second picture of the new scope to attach so here it is

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: March 05, 2020, 07:11:11 pm
content: Glad you finally get a fresh scope, this also serves as a warning to other buyers in the US, escalate with your AD before shipment so you don’t get the old stock. I bet there are other unsold old stock in their warehouse. I was lucky that mine arrived with a less than 30 day old cal, but that was when the scopes were back ordered.If those old stock is functionally equivalent to the newer stock, the least Rigol can do is to do a fresh cal before shipment.

author: whatisthis
author_rank: Newbie
timestamp: March 06, 2020, 12:17:10 pm
content: Quote from: pmaggi on March 04, 2020, 11:10:25 pmThey re-uploaded that fileCode:v00.01.02.00.03 2020/02/27- It solves the error of SCPI instruction reading La channel memory data, and solves the error of SCPI instruction reading La channel memory data

author: thm_w
author_rank: Super Contributor
timestamp: March 06, 2020, 08:56:39 pm
content: Quote from: whatisthis on March 06, 2020, 12:17:10 pmIn chinese its just the first sentence, so a copy paste translate error (解决了scpi指令读取LA通道内存数据错误).How they can release a firmware update release in 2 days? weird.. Not to mention almost no one is going to be using that feature.

author: Sergey Astakhov
author_rank: Contributor
timestamp: March 07, 2020, 01:52:50 pm
content: In Int site there is still a corrupted version.In EU site the file now looks good.Direct link:https://eu.rigol.com/Public/Uploads/uploadfile/files/ftp/DS/%E8%BD%AF%E5%9B%BA%E4%BB%B6/MSO5000(ARM)Update00.01.02.00.03.rar

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: March 07, 2020, 04:32:42 pm
content: Then we are still on 04.08 in the US, it is a mess. Why have multiple regions on their site when they cannot maintain it.BTW, as reported in the MSO5000 bug topic, some found their channel 3 come on even without signal when you press Auto, a new bug they introduced in the new firmware. It is a nuisance and you must evaluate if you want this before you upgrade. You will have to turn off channel 3, rescale the other channels and offsets.So my suggestion is unless you have a problem that you know the 02.0x release fixes, it is better to stay with the 04.0x firmware. At least in my case, the new firmware does not fix anything and only introduces this new problem.

author: Sighound36
author_rank: Frequent Contributor
timestamp: March 07, 2020, 04:53:56 pm
content: What Rigol needs is there own version of Tautech, to abuse, badger, strong arm and generally navel graze there way to a positive result.A brand ambassador to look after most things which are realistically possibly, we all get frustrated with our test equipment from time to time especially with the newer equipment relying heavily on Processor / PC driven hardware so issues will arise, even the LeCroy we have has a couple of bugs I found, did I worry a forum no,I just make observations to the relevant parties, how long will it take? Who knows, though not as long as Rigol one would suspect!But if have a customer care department that really wishes to make that companies products as good as possible given the various price points then Rigol should up their game without question. The have some good hardware just not the understanding of the firmware and demographic to gain total market place confidence imho.Rather than a whinge fest, lets make a positive step to find decent working solutions to 'help' Rigol to understand the error of the current methodology.Just my tuppence and hopefully notAll I can comment is if our company ran its customer service and back up like Rigol we would not have a business to run within 2 months!.Come on Rigol get your house in order and employ some decent code monkeys and customer relations staff, you business will be more trust worthy and potential customers will increase YMMVI am not Rigol bashing just making observations, we have seven pieces of Rigol test equipment so even I feel its time for Rigol to pull its self together

author: tautech
author_rank: Super Contributor
timestamp: March 07, 2020, 06:51:10 pm
content: Quote from: Sighound36 on March 07, 2020, 04:53:56 pmA couple of years back they invited me onboard and I declined, if again today the answer would remain the same.

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 07, 2020, 11:26:53 pm
content: Has anyone here loaded and tried the new firmware vn 00.01.02.00.03?Is there anyone who can give an objective report on it?

author: Cerebus
author_rank: Super Contributor
timestamp: March 07, 2020, 11:54:22 pm
content: Quote from: Gandalf_Sr on March 07, 2020, 11:26:53 pmNot yet. I'm afraid I'm being a cowardly custard and waiting for someone else to try it.At the moment my MSO5000 is in a tangle of cables actually doing some work, so I've got a good reason to delay. That's my excuse and I'm sticking to it.Look, I'm not even fibbing, taken just now:

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 08, 2020, 12:30:56 am
content: Hey, looks like you got the outrageously-priced LA probe set there! I used to be a Brit before I gave it up so I understand your banter and you're clearly not fibbing.

author: Cerebus
author_rank: Super Contributor
timestamp: March 08, 2020, 12:55:31 am
content: Quote from: Gandalf_Sr on March 08, 2020, 12:30:56 amI did. I figured by the time I'd spun up a board, bought some connectors and so on to make my own that I'd have spent most of the overpriced price of the probe set. I decided to bite the bullet and get to use the thing now rather than wait until I'd fabricobbled together a probe set. As my next project involves an FPGA I thought that it would be nice to have the LA functionality on hand.

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 08, 2020, 01:51:05 am
content: From a time perspective, I've spent thousands of dollars onmy design for an MSO5000 LA probe. Maybe it will be a dud but, if I succeed, I'll have a design that can get close to the limits of the MSO5000 and cost a fraction of the PLA2216. The PCBs are ordered and I already have all the components.Wish me luck.

author: Cerebus
author_rank: Super Contributor
timestamp: March 08, 2020, 02:11:42 am
content: Luck!

author: thmjpr
author_rank: Regular Contributor
timestamp: March 08, 2020, 04:23:11 am
content: Here is my early stage Bode plot software:https://gitlab.com/thmjpr/mso5000-guiI based it off of a post from timber23 here:https://www.eevblog.com/forum/testgear/new-rigol-16-bit-function-generators-dg800900-series/msg2425551/#msg2425551Still need to add: relative plots, dB units mode, csv output, TCPIP/USB selection, etc.May require some knowledge of python to run, the SCPI IP is hardcoded currently. But can easily run on windows on Pycharm.Attached is example plot from buffer board (opampTHS3201).Input: blue, 1VppOutput: green, 2VppInternal generator seems to drop off at about 15MHz.

author: thmjpr
author_rank: Regular Contributor
timestamp: March 08, 2020, 05:41:01 am
content: One interesting finding, the bandwidth seems to vary depending on selected vertical scale:- 100mV and 200mV/div have higher amplitude at > 400MHz, -3dB only hits at ~640MHz, but its bumpy- 50mV, 0.5V/div, etc. have amplitude drop off as we've seen in other threads at ~450MHzI don't know if this is peaking in the filter design, or some different filter is selected in software, etc. I would say its a problem with my source, but, its too consistent, it should have peaking at all vertical scales not just some.Range is 250-650MHz, 100mV/div, 0.5Vin:

author: nctnico
author_rank: Super Contributor
timestamp: March 08, 2020, 12:31:25 pm
content: Quote from: thmjpr on March 08, 2020, 05:41:01 amFor the lower ranges the signal needs to be amplified in the osciloscope's front-end. It is very normal for a DSO to show different frequency versus amplitude graphs although the DSO should meet the minimum bandwidths. When I do a DSO review I measure the bandwidth at a low v/div value and a medium v/div value.

author: skander36
author_rank: Frequent Contributor
timestamp: March 08, 2020, 01:45:31 pm
content: Quote from: thmjpr on March 08, 2020, 04:23:11 amThank you for your work .I was able to run it .Setup for PyCharm was a mess because I have already VS Code installed .I think is good to add on line 123 - self.buttonStart.setEnabled(True) to be able to restart without close/open the application.Waiting for another version to test , when you will have time to work on it.Thank you !

author: thmjpr
author_rank: Regular Contributor
timestamp: March 09, 2020, 12:19:36 am
content: I will add some features, although for now the oscilloscope is in piecesLooking for tips on component values for the input compensation circuit mentioned here:https://www.eevblog.com/forum/testgear/review-rigol-mso5000-tests-bugs-questions/msg2897906/#msg2897906Lx, Cx and Rx are the unknown components. Lx is very small, 4 turns on an inductor (thanks to Daves teardown). Maybe 0.4uH.Rx and Cx I'm unsure of, I suspect the capacitor is physically large for high voltage rating (100V?).The various paths into the ASIC seem to use the same components as the MSO7000 but they are unmarked so no way to know yet. Why there are various paths too, seems like they may be switched in depending on scale or timebase?

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 09, 2020, 12:55:07 am
content: Ohhh, I like the idea of getting way more bandwidth by adding 3 SMT components per channel; you are a brave person.Hope you don'tyour scope.

author: egonotto
author_rank: Super Contributor
timestamp: March 09, 2020, 01:12:02 am
content: Hello Gandalf_Sr,god luck, have fun.Best regardsegonotto

author: rolfdegen
author_rank: Regular Contributor
timestamp: March 13, 2020, 04:25:48 pm
content: The latest FirmwareGreetings from germany. Rolf

author: skander36
author_rank: Frequent Contributor
timestamp: March 13, 2020, 05:32:32 pm
content: 00.01.02.00.03 is the latest .

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: March 13, 2020, 05:34:30 pm
content: 02.00.03 is the latest, see the EU or int firmware download site.If you have a signal only on Ch 1, and all the others open, and press Auto, does your channel 3 also come on with just noise?

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 14, 2020, 05:17:59 pm
content: I got my budget LA probe system working, only tested channels 0-7 up to 10 MHz so far. Check outmy thread for details(updated pics are in the second post).

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: March 14, 2020, 08:18:49 pm
content: Nice! Love to see more update as you move along in your project. Perhaps that would allow more people to use the LA feature in the scope, as I don’t recall seeing many posts from actual Rigol LA owners.

author: sb42
author_rank: Contributor
timestamp: March 14, 2020, 08:28:10 pm
content: Quote from: NoisyBoy on March 13, 2020, 05:34:30 pmYes if there's an open probe connected to CH3. No if the probe is disconnected or shorted, or if the retractable hook tip is detached. So YMMV I think.This is on 00.01.02.00.02; not entirely convinced that 01.01.01.04.08 was different.Edit: forgot to mention - MSO5074, hw rev 01.01.000.

author: Cerebus
author_rank: Super Contributor
timestamp: March 14, 2020, 08:38:28 pm
content: Quote from: sb42 on March 14, 2020, 08:28:10 pmJust tried this on mine - 01.01.01.04.08.Attach probes to 1 & 3. 1 connected to cal out, 3 floating, all channels off. Hit Auto, chans 1 & 3 come on.Same setup, probe 3 floating but hook tip removed (i.e. all but the last ~3mm of tip shielded) only chan 1 comes on.So yeah, not a new bug in 00.01.02.00.02, but just the auto setup being very sensitive to the presence of even a small signal on a channel. Repeated the same experiment with chans 1 & 2 - exactly the same result.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: March 14, 2020, 08:55:31 pm
content: Hey guys, thank you so much for the feedback and datapoint. I did not involve any probes in my tests, channel 3 was floating with nothing attached, channel 1 was connected to a HP 50 ohm pass through resistor to an AWG. Never had this problem before in 04.04 and 04.08.Let me run a few more tests on it with the Rigol probe attached to channel 3 to see what happened. I can also test it with the 500 MHz passive probes I got from the Keysight and LeCroy scopes to see if that makes any difference.

author: skander36
author_rank: Frequent Contributor
timestamp: March 14, 2020, 09:05:08 pm
content: Is not about probes .In 00.01.02.00.02 the channel 1&3 are activated without any probes .In 01.01.01.04.08 this is not happened .

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: March 15, 2020, 07:54:58 am
content: You are right, probes made no difference, all my probes do that, from the $47 Rigol probe to the $400+ Keysight probe. My channel 3 opens when I push Auto with or without the hook tip, and even with probe shorted to ground.It is a random event, sometimes channel 3 opens, sometimes it doesn't, but it opens most of the time. It may not be firmware related, especially given what Cerebus has shown, but my scope definitely have never done that before the upgrade.I will run a Calibration tomorrow to see if it makes a difference.

author: skander36
author_rank: Frequent Contributor
timestamp: March 15, 2020, 08:30:34 am
content: Quote from: NoisyBoy on March 15, 2020, 07:54:58 amMy fault, reply was for Cerebus .The callibration makes no difference . I was doing three times.But when you downgrade to 00.01.01.04.08 things are back to normal. Upgrade to 00.01.02.00.02 or 00.01.02.00.03 again and channel3 arise uncalled .So the sollution is back to 00.01.01.04.08 waiting for next update .

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 15, 2020, 09:36:12 am
content: I've stayed at 00.01.01.04.08 but what were the supposed advantages of 00.01.02.00.0x?

author: skander36
author_rank: Frequent Contributor
timestamp: March 15, 2020, 10:47:35 am
content: v00.01.02.00.03 2020/02/27- It solves the error of SCPI instruction reading La channel memory data, and solves the error of SCPI instruction reading La channel memory datav00.01.02.00.02 2020/02/25- Optimized the connection HDMI start problem optimized the connection HDMI start problem- Optimize the vertical gear, channel zero elimination error- Optimization of the inconsistency between SPI CLK and SDA names- Zoom mode square wave display in optimized 2S time base- Added command to get pass / fail times- Delete the default email account and password- Problems in remote instructions are optimized- Optimized 1K storage depth, waveform recording- The problem of too many stuck events in optimized decoding

author: Cerebus
author_rank: Super Contributor
timestamp: March 15, 2020, 01:31:25 pm
content: Quote from: skander36 on March 15, 2020, 10:47:35 amIf we read the Chinglish "Optimize the vertical gear, channel zero elimination error" as something like "Optimised channel gain and offset calibration/compensation" we perhaps have an explanation for the issue with channel 3 coming on in 'auto' from residual noise/offset alone. If they muffed something up in automated gain/offset compensation it would explain this as a regression (in the sense of a bug appearing/re-appearing).Lordy, I do wish the Chinese would spend a few shekels on translation. Do we have any native Chinese speakers who can confirm my interpretation of the release notes from the original Chinese release notes?

author: sb42
author_rank: Contributor
timestamp: March 15, 2020, 03:38:25 pm
content: As noted earlier, I'm on firmware 00.01.02.00.02 and cannot reproduce the auto problem. Because NoisyBoy says it's a random event, I wrote a little script to test this repeatedly:Code:#!/bin/bashaddr="192.168.8.32"check="2 3 4"wait="3"repeat=5000for ((i = 0; i < repeat; i++)); dolxi scpi -a $addr ":autoscale"sleep $waitfor c in $check; dores=$(lxi scpi -a $addr ":channel${c}:display?")if [[ "$res" == "1" ]]; thenecho "failed at iteration $i: channel $c is on" >&2exit 1fidonedoneSo, activate AUTO, wait 3s, check if channels 2-4 are active. With the scope rebooted and set to defaults, the script has been running for an hour with no spurious channel activations so far.Looking at the screen however, I notice that activating AUTO will occasionally (say 5-10% of the time) display a (flat) waveform for channel 2 for just a moment, which then disappears when the display settles. All channels other than CH1 stay off and their buttons are not lit. If I toggle channel 3 on and off before running the script, then it's that channel's waveform that flickers on and off instead; likewise for channel 4.TL;DR - I still can't reproduce the problem but there's now some other thing that I don't know what to make of

author: mabl
author_rank: Regular Contributor
timestamp: March 16, 2020, 11:09:25 am
content: Quote from: skander36 on March 15, 2020, 10:47:35 amJust as an additional data point: Compared to the larger changes of 00.01.02.00.02, the .03 release really only touches appEntry and the FPGA.Code:modified: firmware/fw4linux.shmodified: firmware/fw4uboot.shmodified: firmware/rootfs/rigol/K160M_TOP.bitmodified: firmware/rootfs/rigol/appEntry

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: March 16, 2020, 01:45:27 pm
content: What is your hardware version?I tried calibration last night, but skander36 is right, it made no difference. Channel 3 came on with nothing attached.I wonder if Rigol lowered the turn-on threshold with Auto across 5000/7000/8000, and the noisier front end on some 5000 triggers this problem.Regardless, the channel should not come on when there’s nothing attached.Quote from: sb42 on March 15, 2020, 03:38:25 pm

author: sb42
author_rank: Contributor
timestamp: March 16, 2020, 02:37:57 pm
content: Quote from: NoisyBoy on March 16, 2020, 01:45:27 pm01.01.000, MSO5074.QuoteI'll see if I can post some noise measurements.

author: skander36
author_rank: Frequent Contributor
timestamp: March 16, 2020, 08:12:45 pm
content: Quote from: sb42 on March 15, 2020, 03:38:25 pmTry this :Set Default -> Activate G1(default settings) connect a cable from G1out to CH1 input->Press AUTOLet us know what's happened.Maybe some scopes are defective .

author: sb42
author_rank: Contributor
timestamp: March 16, 2020, 09:58:52 pm
content: Quote from: skander36 on March 16, 2020, 08:12:45 pmThat displays the sine wave on CH1, the other three channels stay off.

author: sb42
author_rank: Contributor
timestamp: March 16, 2020, 10:03:28 pm
content: Here's a quick measurement from a rev 01.01.000 MSO5074 running a modified 00.01.02.00.02:Not too impressed with those noise levels, RigolIt looks like CH3 is "special", so maybe that's a clue. I tried AC-coupling it to no avail.Anyone else want to try this or tell me where I goofed?

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: March 16, 2020, 10:38:41 pm
content: Interesting! I just ran the same test, VRMS on the 1.00 hardware is around 302uV for channel 1/3/4, channel 2 is about 323uv. It may very well be a manufacturing variance.

author: Cerebus
author_rank: Super Contributor
timestamp: March 16, 2020, 10:59:42 pm
content: Quote from: sb42 on March 16, 2020, 10:03:28 pm16-17 nV/√Hz - not exemplary, but not awful either.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: March 17, 2020, 04:35:37 pm
content: Hi all, an interesting finding to share with you.If you follow the readme file in the latest 02.03 firmware Rigol released quickly after 02.02, probably there is little to no reason for doing another upgrade for most users. However, I found the 02.03 update fixes a couple issues that are not documented in the readme file:1. At least in my case, it fixes the problem with Auto randomly turning on channel that have nothing attached. I have seen channel 2 (rarely), and channel 3 (almost always) turning on and display traces of noise. Self-cal does not help, but after applying the fix, the problem is gone. I have not been able to recreate it, when I press Auto, channels without input no longer comes on.2. As sb42 had shared, when you press Auto, you sometimes get an intermediate image of other channels flashing on the screen for a moment, before it settles on the final screen. This problem is also gone, there is no momentary flashing of random channels.These are important fixes for the new bug introduced in 02.02, but unfortunately in Rigol fashion, the fix documentation did not fully describe what it fixes.I hope you will find this tip useful, and perhaps more owners can test it out so we have more than a sample of 1.And a big thank you for mabl for pointing out the change in the FPGA and appEntry, his effort prompted me to test out the 02.03 firmware even though Rigol did not mention these hidden fixes.Good luck and stay healthy.

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 18, 2020, 12:01:54 am
content: So, are you saying that 02.03 is stable and fixes many issues?

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: March 18, 2020, 12:33:42 am
content: Seem to be stable so far, at least not having the obvious bug in 02.02 that was in-your-face 2 min after upgrade. Remember it is a Rigol, stability is all relative.

author: kehall
author_rank: Contributor
timestamp: March 18, 2020, 10:15:32 pm
content: Have they done anything with XY mode and the huge square block to represent a point in the signal in this 02.03 firmware?Not sure it's really 'noise' as such - as even on 100V/div on 10:1 will show a square around 40% of a graticule division (20V noise surely not right?!)Doesn't seem to be any way to get a reasonable display - colour grading or intensity change doesn't do anything either..Talking of intensity/grading on waveforms in general YT mode, it'd be nice to be able to adjust intensity for a graded option to fade out the less frequent 'noisy' components to crisp up the waveform, perhaps as a variation on the colour grading instead of changing colour, change brightness of the pixels.

author: skander36
author_rank: Frequent Contributor
timestamp: March 22, 2020, 06:52:51 pm
content: Quote from: sb42 on March 16, 2020, 09:58:52 pmMy scope is doing as can be seen here :https://youtu.be/2Uvl-dC13PcIf it is defective, why is not doing this on Fw. 04.08 and below ?Calibration does not change anything .

author: pmaggi
author_rank: Contributor
timestamp: March 22, 2020, 07:16:51 pm
content: Is it possible to back to 00.01.04.08?

author: skander36
author_rank: Frequent Contributor
timestamp: March 22, 2020, 07:25:58 pm
content: Quote from: pmaggi on March 22, 2020, 07:16:51 pmYes . With "SINGLE" key at boot time .

author: sb42
author_rank: Contributor
timestamp: March 23, 2020, 01:51:32 am
content: Quote from: skander36 on March 22, 2020, 06:52:51 pmIt certainy seems less "defective" than mine going by the noise levelsHave you triedfirmware 00.01.02.00.03?

author: skander36
author_rank: Frequent Contributor
timestamp: March 23, 2020, 08:04:39 am
content: Yes , I said before.Both 02 & 03 have the same behavior.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: March 23, 2020, 02:41:11 pm
content: Sorry to hear that, 02.03 fixed the ghost channel problem in my scope, as it has not occurred again after the upgrade. But I have not heard any other feedback and you are the first to reply. So I guess the result is inconclusive at this point.I agree with your observation as my scope never had the ghost issue prior to the 02.02 upgrade, but 02.03 seem to have solved that problem.

author: skander36
author_rank: Frequent Contributor
timestamp: March 23, 2020, 03:13:30 pm
content: Hi NoisyBoy,The 03 version has been out very close in time to 02, so I have put it immediately on scope to see that they have solved .But nothing changed.I have tested from then by putting 04.08 then advanced to 02.03 , back to o4.08 ->02.02 ->02.03 and again .There was one time when I was on 02.02 the things seem to be better in that channel 3 was not activating automatically but only when I hook a cable from G1 .But when I have moving to 02.03 the things went back and channel 3 is activate by itself again even I have downgraded to 02. So I decided to remain on 04.08 to waiting for a new fw. update .

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: March 23, 2020, 04:31:52 pm
content: Hi skander36, sorry to hear what's going on with your scope, and thanks for sharing that datapoint with us so others can be aware of potential issues with the upgrade.In your case, I agree that staying at 04.08 would be the best option, as the ghost channel bug is a real pain.

author: pmaggi
author_rank: Contributor
timestamp: March 23, 2020, 05:34:12 pm
content: In my scope 02.00.03 also produces the ghost in channel 3.

author: skander36
author_rank: Frequent Contributor
timestamp: March 23, 2020, 07:36:54 pm
content: Quote from: pmaggi on March 23, 2020, 05:34:12 pmYeap ... I wasn't to call it a bug as vast majority report that it is not manifesting in their scopes, but as long it is present only on specific version of firmaware , but not in the previous and it can be reproduced , I don't know how to name it.I think that Rigol lower the threshold levels and in some conditions appear more noise that open channel 3.Maybe someone has better suggestions ...

author: skander36
author_rank: Frequent Contributor
timestamp: March 24, 2020, 01:15:12 pm
content: With fw. 03 I have tested level on which ch.3 is activated and I have found that over 23,5 mV on ch1 , ch3 is activated . Under 23,5 mV ch3 is not activated. So ch1 activate ch3 (and some time ch4) .

author: typoknig
author_rank: Regular Contributor
timestamp: March 27, 2020, 03:32:27 am
content: I just got my MSO5074 this week. It is HW rev 01.01.000 and came with FW 00.01.01.04.08. I ran the following tests, updated the FW to 00.01.02.00.03 without performing a self calibration, ran the tests again, then performed the self calibration, and ran the tests one last time. I got the same results in all three scenarios and never saw a single ghost channel. Only when a grabber was on the probe was that probe's channel activated:All probes disconnected, rubber caps over BNCs, pressed AUTO 10 timesAll probes disconnected, rubber caps off BNCs, pressed AUTO 10 timesEach probe connected by itself with grabber and ground lead, pressed AUTO 10 timesEach probe connected by itself without grabber, but with ground lead, pressed AUTO 10 timesEach probe connected by itself with grabber, but without ground lead, pressed AUTO 10 timesEach probe connected by itself without grabber or ground lead, pressed AUTO 10 timesAll probes connected with grabbers and ground leads, pressed AUTO 10 timesAll probes connected without grabbers, but with ground leads, pressed AUTO 10 timesIs it possible those of you seeing the ghost channel have had a less than perfect self calibration? Maybe some interference like LED lights or a leaky wireless device caused the self calibration to be inaccurate?

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: March 27, 2020, 05:02:25 am
content: I'll be damned, typokbnig is on to something I never considered - WiFi interference!I have a high power mesh network running in my home, I have been seeing a consistent 1+ mV noise on my scope, oddly, only on channel 2 but none of the others. I was about to send the scope back to Rigol for repair.When I powered the scope up tonight, channel 2 became the ghost channel that would always come on when I press Auto (which did not surprise me as I know about the Channel 2 noise issue). Thanks to typoknig's suggestion, I powered down the mesh satellite closest to the scope, and guess what, the noise is gone, and no more ghost channel issue!I am not surprised about the interference, I should have known better, but I am surprised that it only manifested in a single channel, perhaps it is less shielded than the others. Anyway, armed with this new finding, I will leave the WiFi satellite off and run a full calibration this evening.Back to skander36's comment, I have supplied signal of varying voltages to channel one up to 5V p-p, and I have not been able to get any ghost channel to come on. So the suggestion of trying it outside of WiFi range and LED lights may well worth a try and see if it makes any difference. However, like you, I have not seen this issue in firmware 04.08, so I would agree Rigol might have lowered the turn-on threshold just enough for this problem to manisfest in our scopes.Just finished a self cal, noise level is consistent across all 4 channels, right at around 303uV (at 2mV/div) with +/- 3 uV across channels.

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 27, 2020, 09:26:43 am
content: Wow, graet wrok typoknig!

author: skander36
author_rank: Frequent Contributor
timestamp: March 27, 2020, 09:49:02 am
content: Hi , @typoknig and @NoysyBoy ,Thank you for your suggestions. I also give that tips to others but I was not able to follow for myself ...I moved the scope away from bench (into other room) and after calling default settings (Restore Defaults) from boot menu (single key), I was doing a self calibration .Now the ghost channel activation does not appear anymore .

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: March 27, 2020, 11:05:09 am
content: So are there some ideas as to why this is happening? Like the MSO5000 is picking up some kind of RF transmission and that is messing up the self-calibration?

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: March 27, 2020, 03:15:57 pm
content: skander36, it is great to hear that the WiFi tip works for you as well and was able to fix your problem.Gandalf_Sr, the Rigol is definitely not great at shielding the frontend from RF interference. I would not call this a failure or classify it as inadequate yet, but I have not seen similar issue at any other test gear in the same test location. In my case, the noise it picked up is between 1-2 mV on channel 2, which is almost 6-7X the normal noise floor, so it definitely would mess with self cal.So if you own or plan to buy a MSO5000, putting it in an area with strong WiFi signal can potentially really mess with your noise floor and cause ghost channel issue. If you have them, try turn off your WiFi while doing the self cal, or while doing low level measurement. Again, this interference was only across one channel in my case, so check all your channels and don't base your finding on channel 1.

author: skander36
author_rank: Frequent Contributor
timestamp: March 27, 2020, 03:21:33 pm
content: Quote from: Gandalf_Sr on March 27, 2020, 11:05:09 amAnd why ch3 is activated by signal from ch1 ?They should not be separated (isolated) ?At what level this influence is done ?

author: Sighound36
author_rank: Frequent Contributor
timestamp: March 27, 2020, 06:58:08 pm
content: That possibly explains why I have never had this issue with the 8000 or 5000 we have here.The wifi is not meshed but far enough away from the router.When I dismantled the 8000 to rebuild the very average power supply there were RF fingers everywhere, even on the Lan/USB/Aux BNC inputs on the back really nice design as well.All of the ASIC cans use decent finger arrays to the case, this is maybe because of the higher bandwidth potential of the 8000 but they are in all of the places you would expect them to be placed for a half decent scope.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: March 27, 2020, 07:41:54 pm
content: Hey Sighound36, thanks for the great input. Do you happen to know whether it is the same with the MSO5000? In my case, I did all the tests with nothing attached, so it was not probe related and the interference was picked up internally.

author: TK
author_rank: Super Contributor
timestamp: March 27, 2020, 08:30:28 pm
content: One difference Dave noticed during the MSO5000 teardown was the difference in the input stage shielding. The 5000 has the shields open with aluminum heatsinks sticking out. I am not an expert but I suspect it cannot be as good shield as one completely closed.

author: Martin72
author_rank: Super Contributor
timestamp: March 27, 2020, 08:56:24 pm
content: QuoteI´m not an expert in this too, but I would agree to this.

author: typoknig
author_rank: Regular Contributor
timestamp: March 27, 2020, 09:32:05 pm
content: Quote from: TK on March 27, 2020, 08:30:28 pmHere is a link to that point in the teardown. Note that the 7000 does have some holes in the cans, just smaller.https://youtu.be/P5faiEUXbGg?t=772

author: skander36
author_rank: Frequent Contributor
timestamp: March 27, 2020, 09:32:21 pm
content: I think the problem is rather in software .Don't forget that the problem is not present in fw. 04.08 and still in 02.02 .Only in 02.03 can be corrected.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: March 27, 2020, 09:46:34 pm
content: I would say the ghost channel is caused by the firmware upgrade, but the 1+ mV noise I picked up is definitely RF interference.The larger opening above the ASIC heat sink may very well be the cause of the RF interference. It is something that we should be aware of while placing the scope. It seems like Rigol might have focused more on cooling and less on interference while coming out with the design.Comparing this to the Siglent 2000X+,https://www.eevblog.com/forum/testgear/siglent-sds2000x-plus-coming/msg2976282/#msg2976282,the Siglent seem to do a better job in providing more comprehensive shielding for the front end from the look of it.

author: typoknig
author_rank: Regular Contributor
timestamp: March 28, 2020, 02:08:18 am
content: Quote from: NoisyBoy on March 17, 2020, 04:35:37 pmRegarding your second point, I did still see this problem in the 00.01.02.00.03 firmware when performing my tests. It didn't happen often, maybe like 3 or 4 times through all my testing. When it did happen it was always channel 1 that flashed.

author: Sighound36
author_rank: Frequent Contributor
timestamp: March 28, 2020, 09:59:18 am
content: Hi NoisyBoyI have checked both the 5 & 7000 scopes this morning, zero issues with the channel turning on and they are all running the latest FW.On the 8000 noise (full bandwidth 2Ghz +) open port, 50Ohm setting No high resolution (normal acquisition) or precision settings 200ps on the HTB, average noise on channel was 322uV.If you switch on the 20Mhz BM limit, high resolution and precision you obtain on average around 80uV, the Wavepro 254 is around 44uV with the ERCS in use @ the same 20Mhz BW limit and open port

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: March 28, 2020, 03:32:45 pm
content: Hi Sighound36 and typoknig, thank you for the input and datapoint.I’ll have to turn on the BM limit and see how it affects the noise floor, I meant to do that but forgot, my test was run with full BW. If it makes a meaningful reduction, reducing the BW could be an useful trick for those who needs a lower noise floor for low signal level measurement.

author: UA3MQJ
author_rank: Newbie
timestamp: April 02, 2020, 01:28:38 pm
content: Hello, all!I finally got an oscilloscope today,Model Rigol MSO 5072 (Max BW:70M)Firmware: 00.01.02.00.03Hardware: 01.01.000Boot: 2018.06.27Build: 2020-02-26 17:47:28Interestingly, the set included probes at 350 MHz - Rigol PVP2350

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: April 02, 2020, 05:19:13 pm
content: Enjoy your scope. That is the standard probe Rigol sends out with the MSO5000 scopes, they are all 350 MHz probes.This costs Rigol more, but it is a nice perk for owners of an upgradable scope. They could have saved some money to ship the lower bandwidth probe but chose to go the more generous route, excellent move on their part to motivate owners to upgrade bandwidth with no hardware changes or buying four new probes.Some other brands requires you to upgrade all your probes when you upgrade the bandwidth, kudos to Rigol for doing the right move while still keeping the scope affordable.

author: Martin72
author_rank: Super Contributor
timestamp: April 02, 2020, 07:36:14 pm
content: QuoteOh yes….

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: April 13, 2020, 02:22:17 pm
content: I'm getting nothing from my HDMI connector although I'm trying an old monitor that only has DVI which I'm trying with a DVI-HDMI adapter.Earlier in this thread skanders (I think) says...v00.01.02.00.02 2020/02/25- Optimized the connection HDMI start problem optimized the connection HDMI start problemQuestions:1. Do I need to update to vn00.01.02.00.02 or higher to make it work?2. Is there somewhere in the menus to turn on the HDMI? I can't find anything.3. When the HDMI monitor is on, does the main screen stop working?4. If I change the HDMI resolution for the external monitor does the main screen change too?Thanks in advance

author: skander36
author_rank: Frequent Contributor
timestamp: April 13, 2020, 02:25:04 pm
content: HDMI work in any versions .Just activate (every time ...) through Utility-IO-HDMI ...

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: April 13, 2020, 02:40:12 pm
content: Quote from: skander36 on April 13, 2020, 02:25:04 pmThanks, so it was under the IO menu, not the display menu; TILTI plugged in 2 different monitors using the DVI-HDMI adapter, got nothing from either of them. My firmware is 01.01.04.08, any ideas?

author: skander36
author_rank: Frequent Contributor
timestamp: April 13, 2020, 02:46:54 pm
content: DVI must work is just a physical remapping of pins , signals are the same on both ends (HDMI to DVI) ...Check that you have selected the right input on the monitor (VGA/DVI) ... I don't see other reason ...P.S. Currently I am using the same fw.

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: April 13, 2020, 02:52:07 pm
content: Quote from: skander36 on April 13, 2020, 02:46:54 pmThanks, I knew that it was just a remap and that it should work but these are kind of old monitors. I'm thinking of buying a new one but I don't want to go to all that expense and find it still doesn't work. Maybe there IS a problem with the HDMI startup, at least on my MSO5000?I tried the search on the inputs, both monitors I tried said there were no signals.

author: skander36
author_rank: Frequent Contributor
timestamp: April 13, 2020, 02:55:36 pm
content: I don't think it worth buying a new one for this.Instead a used one with a HDMI connection . There are very cheap at 22, 23 inch on ebay or other sources near you .

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: April 13, 2020, 03:08:42 pm
content: Quote from: skander36 on April 13, 2020, 02:55:36 pmI meant a new monitor. Anyway, I tried a 4K monitor (newest I own) that has native HDMI inputs, I plugged it in and it worked immediately (although it had a black surround on the screen) so I've proved that my MSO5000 and HDMI cable are good. I will order an Asus VZ229HE 21.5" monitor which I can get here for $100 - I checked the manual, it will do 1280 x 720 @ 60Hz so I should be good with that model.If anyone's curious, the HDMI display runs in addition to the scope's screen so you can work the touch screen and soft buttons on the MSO5000 and look at the HDMI monitor; would be a great scope for a teaching environment.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: April 13, 2020, 03:13:50 pm
content: What about trying your TV with HDMI? If you go straight HDMI, you can rule out issue with your adapter. As skander36 said, there is no known issue with HDMI. Make sure you set it at a resolution your monitor can support, it does not output full 1920x1080 HD. But it is good enough at the highest resolution, it is nice not having to connect it to the Internet to output the display.

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: April 13, 2020, 03:50:28 pm
content: Quote from: NoisyBoy on April 13, 2020, 03:13:50 pmThanks but I think we cross-posted, I sorted the problem out by plugging into a native HDMI port on a newish monitor (actually a 4K one) and now it's like iMax MSO5000I also plugged in a Logitech wireless mouse with unifying receiver and that worked great tooIt's really so much better working from a large monitor with a mouse.

author: luma
author_rank: Regular Contributor
timestamp: April 13, 2020, 05:47:21 pm
content: DVI is goofy in that it has pins for both digital and analog signals, and it might not offer both digital and analog modes. An older monitor that has VGA and DVI inputs may very well only accept an analog signal, meaning a straight pin conversation from HDMI won't work.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: April 13, 2020, 07:02:45 pm
content: Excellent, glad it is working for you. The HDMI out is definitely a nice feature in the MSO5000, I wish it can support native HD resolution, but it is good the way it is.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: April 17, 2020, 12:05:57 am
content: A feature that has long been discussed for over a year is finally here,v00.01.03.00.01 2020/04/13-Add bode map functionThere is no mention of any other changes at this point, but it will be a welcoming new feature to bring the scope on par with the Siglent Bode Plot offerings.

author: pmaggi
author_rank: Contributor
timestamp: April 17, 2020, 12:35:43 am
content: I've upgraded to this new firmware... And bode plot worksThe problem with channel 3 in auto mode is still there...

author: pmaggi
author_rank: Contributor
timestamp: April 17, 2020, 12:56:51 am
content: Here are some pictures...

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: April 17, 2020, 01:17:26 am
content: Excellent, thanks for sharing. I believe the ghost channel may be caused by RF interference due to inadequate shielding on the front end, leaving the heat sinks exposed and acting as an antenna. Try removing it from strong RF sources (WiFi in my case) and see if the ghost channel goes away.Was your plot created by using the internal AWG? I notice it goes up to nearly 100MHz. I hope they support external AWG as the internal AWG is very limited in capabilities.BTW, I am absolutely surprised that they decided to release it on the 5000 ahead of the 7000 or the 8000 flagship as their firmware has much in common.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: April 17, 2020, 04:51:34 am
content: More woes in Rigol patch packaging.In the US, you can access the Rigol firmware here:https://www.rigolna.com/firmware/But when you click on the 01.03.00.01 link, you will get a file named MSO5_FW_V1_1_4_4.zipThe file name threw me off at first, thinking that they had put the old 04.04 patch from a year ago on the server, as it has the exact same name.But have no fear, go ahead an unpack the ZIP file, the unpacked file contains the new firmware to upgrade the scope.I will never understand why Rigol cannot pay the slightest care towards packaging firmware in a professional manner.

author: mabl
author_rank: Regular Contributor
timestamp: April 17, 2020, 05:22:34 am
content: File level changes:Code:Changes not staged for commit:(use "git add <file>..." to update what will be committed)(use "git restore <file>..." to discard changes in working directory)modified: firmware/fw4linux.shmodified: firmware/fw4uboot.shmodified: firmware/rootfs/rigol/Qt5.5/plugins/generic/libqevdevmouseplugin.somodified: firmware/rootfs/rigol/Qt5.5/plugins/platforms/libqlinuxfb.somodified: firmware/rootfs/rigol/appEntrymodified: firmware/rootfs/rigol/drivers/usbtmc_dev.komodified: firmware/rootfs/rigol/resource/appmeta.xmlmodified: firmware/rootfs/rigol/resource/dsometa.xmlmodified: firmware/rootfs/rigol/resource/help/b/help.hlpmodified: firmware/rootfs/rigol/resource/help/b/histogram.hlpmodified: firmware/rootfs/rigol/resource/help/b/trigger.hlpmodified: firmware/rootfs/rigol/resource/help/d/help.hlpmodified: firmware/rootfs/rigol/resource/help/d/histogram.hlpmodified: firmware/rootfs/rigol/resource/help/d/trigger.hlpmodified: firmware/rootfs/rigol/resource/menu/b.hexmodified: firmware/rootfs/rigol/resource/menu/c.hexmodified: firmware/rootfs/rigol/resource/menu/d.hexmodified: firmware/rootfs/rigol/resource/menu/desc.hexmodified: firmware/rootfs/rigol/resource/menu/h.hexmodified: firmware/rootfs/rigol/resource/menu/i.hexmodified: firmware/rootfs/rigol/resource/menu/j.hexmodified: firmware/rootfs/rigol/resource/menu/k.hexmodified: firmware/rootfs/rigol/resource/menu/l.hexmodified: firmware/rootfs/rigol/resource/menu/m.hexmodified: firmware/rootfs/rigol/resource/menu/menu.hexmodified: firmware/rootfs/rigol/resource/menu/modelconfig_ch.hexmodified: firmware/rootfs/rigol/resource/menu/modelconfig_ext.hexmodified: firmware/rootfs/rigol/resource/menu/msg.hmodified: firmware/rootfs/rigol/resource/menu/n.hexmodified: firmware/rootfs/rigol/resource/menu/o.hexmodified: firmware/rootfs/rigol/resource/menu/res.hexmodified: firmware/rootfs/rigol/resource/menu/t.hexmodified: firmware/rootfs/rigol/resource/menu/u.hexmodified: firmware/rootfs/rigol/resource/res.qrcmodified: firmware/rootfs/rigol/resource/scpi/CHANnel1.xmlmodified: firmware/rootfs/rigol/resource/scpi/CHANnel2.xmlmodified: firmware/rootfs/rigol/resource/scpi/CHANnel3.xmlmodified: firmware/rootfs/rigol/resource/scpi/CHANnel4.xmlmodified: firmware/rootfs/rigol/resource/scpi/HISTogram.xmlmodified: firmware/rootfs/rigol/resource/scpi/scpiConfig.xmlUntracked files:(use "git add <file>..." to include in what will be committed)firmware/rootfs/rigol/resource/help/b/bodeplots.hlpfirmware/rootfs/rigol/resource/help/d/bodeplots.hlpfirmware/rootfs/rigol/resource/satable/hori_10g/firmware/rootfs/rigol/resource/satable/hori_20g/firmware/rootfs/rigol/resource/satable/hori_2_5g/firmware/rootfs/rigol/resource/satable/hori_5g/firmware/rootfs/rigol/resource/satable/hori_5g_100m/firmware/rootfs/rigol/resource/scpi/BODe.xmlfirmware/rootfs/rigol/resource/scpi/compatible/BODe.xmlfirmware/rootfs/rigol/resource/scpi/compatible/Ref.xmlfirmware/rootfs/rigol/resource/scpi/compatible/common.xmlfirmware/rootfs/rigol/resource/scpi/compatible/cursor.xmlfirmware/rootfs/rigol/resource/scpi/compatible/quick.xmlSo no changes to the FPGA this time around.

author: Sighound36
author_rank: Frequent Contributor
timestamp: April 17, 2020, 08:45:10 am
content: Quote from: NoisyBoy on April 17, 2020, 01:17:26 amHello Noisy BoyNo Rigol's plan was to release the MSO5000 bode plot update first due to the pressure from 5000 owners (all be it late!) however the 7/8000 will follow very shortly I believe there are a few other eggs in the basket for those two models.Possibly now the FW updates will start to be more regular for the later devicesIt is currently a shame that Rigol doesn't seem to have ability to jump on the Tautech bandwagon of badgering the manufacturer into submission which seems to work for SiglentAs I have mentioned before Rigol need a brand ambassador with out jumping on ever thread to promote themselves ideally a version of the Danny Bogoff show from Keysight with even more attitudegot to love that guy!

author: tv84
author_rank: Super Contributor
timestamp: April 17, 2020, 01:49:46 pm
content: Quote from: NoisyBoy on April 17, 2020, 04:51:34 amI think it has to do with the webpage (what name it assigns to the download) and not so much with the file.

author: luma
author_rank: Regular Contributor
timestamp: April 17, 2020, 02:02:12 pm
content: So I've been holding off on updates as they didn't really impact me but this bode plot might be handy. Has anyone tackled a patch for this release yet?

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: April 17, 2020, 04:38:44 pm
content: Sighound36, first of all, thank you so much for all your input on this topic. I agree 100% with you. Rigol needs a brand ambassador for all the reasons you stated, I think that could improve their goodwill towards the forum and that they value the user community's opinions. It will only help them to be more successful and steer their firm to be more customer-driven.I look forward to any further changes they have on the scopes.tv84, great point. I based my comment on using WordPress as the website editor, which gives one the flexibility to name the file to anything one wants, but their tool could be different. However in the past, the downloaded file name always matched the version number, so there is a chance that it is an oversight in naming the download.

author: Martin72
author_rank: Super Contributor
timestamp: April 17, 2020, 04:55:43 pm
content: Hi,Quote from: Sighound36 on April 17, 2020, 08:45:10 amAs I was in touch nearly every week with rigol.eu, we "discussed" this point also.At least rigol.eu is not a big fan of this.But they know the threads...

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: April 17, 2020, 07:38:56 pm
content: I have a few minutes to play with the Bode Plot feature, I cannot find a way to access it via the buttons yet, but it is in the application folder so it is easy to get to.* The documentation has not been updated yet, and there is no on-line FAQ yet, so I have to fly blind. Hopefully they will have something posted on the support site soon, currently the only help is the little picture on how to connect everything.* The signal source seems to be locked into internal AWG Ch 1, the option to change it is greyed out even if AWG Ch2 is on. So I don't have a way to change the source, perhaps if one attaches a compatible Rigol AWG via USB, the option could become active, I don't know for sure.* With the internal AWG, the max frequency is 25 MHz, no change from the native AWG spec.I will add more when I have more time to play with it.

author: tautech
author_rank: Super Contributor
timestamp: April 17, 2020, 08:46:58 pm
content: Quote from: Sighound36 on April 17, 2020, 08:45:10 amPublic forums are a double edge sword for manufacturers in that they give exposure to their productsandtheir shortcomings.Participation creates a higher workload and expectation to fix things that aren't right which demands good internal processes and higher cost impacting on profitability.Still, IMO it is better to not have a paid company employee as the brand advocate as they are limited in what they say about products and still keep their job. None of us can influence a company direction very much as they each have their own agenda.

author: pmaggi
author_rank: Contributor
timestamp: April 18, 2020, 12:41:06 am
content: A bit more testing with bode plot.I tryed an active 3rd order chebyshev filter. As you can see in the picture below, the gain looks as it should be, but the phase is ok until it reaches -180º, then it begins to increase instead of continuing descending . It seems that the algorithm just measures the instantaneous phase and doesn't consider the previous trend.Anyway, this new functionality seems to be very useful.

author: tautech
author_rank: Super Contributor
timestamp: April 18, 2020, 08:26:42 am
content: Exercise for you guys with the new Bode plot...this done a couple of years back with the first Bode plot version in SDS1104X-E:Quote from: tautech on February 25, 2018, 05:28:44 am

author: pmaggi
author_rank: Contributor
timestamp: April 18, 2020, 10:21:50 pm
content: I tryed your excercise... different capacitors...1,6 kHz - 23.4 kHzHere it is the result...

author: Martin72
author_rank: Super Contributor
timestamp: April 18, 2020, 10:34:00 pm
content: Wo-hooo, bode plot will come in may, they´ve once told to me - And now, it´s april, so early, wow...Sorry, must correct this.Will come in may is correct, but in may 2019....SCNR

author: tautech
author_rank: Super Contributor
timestamp: April 18, 2020, 10:52:36 pm
content: Quote from: pmaggi on April 18, 2020, 10:21:50 pmNot bad at all.

author: Sighound36
author_rank: Frequent Contributor
timestamp: April 19, 2020, 07:42:36 am
content: MartinPerhaps you could work some magic on LeCroy for a bode plot function as well

author: SimonH
author_rank: Contributor
timestamp: April 20, 2020, 10:36:05 pm
content: Quote from: pmaggi on April 18, 2020, 12:41:06 amI wouldn't care about that. What I do not like, is that while "transitioning" from -180 degrees to +180 degrees it sort of averages the values. It first sharply starts transitioning for -180, but then smoothly comes in to +180.Another thing that is quite funny (although not dramatic) is the "interesting" scaling for both phase and gain. Just not so... beautiful. :-) Rounding issues?Another thing that actually annoys me a bit - while even less dramatic is the fact that apparently the only way to start the bode plot function is via the magic touch button in the bottom left corner. I kept looking for it in the measure - analyze menu. But there I wouldn't find it. It just gives once more the impression that this all is a bit half-baked.But don't get me wrong, I still love this amazing device! It's just that they fail at such low hanging fruits! It makes me wonder how much they really test their products.

author: Martin72
author_rank: Super Contributor
timestamp: April 20, 2020, 10:50:48 pm
content: As I wrote it before sometimes, my opinion was/is that the mso5k is a raw diamond.It needs some polishes to become a "real" diamond.Unfortunately, it lies on rigols hands only.QuoteThe reason could be quite simple by not touching the menu structure at all, just kept it in the "magic button".

author: el_man
author_rank: Contributor
timestamp: April 21, 2020, 03:44:09 pm
content: Quote from: Martin72 on April 20, 2020, 10:50:48 pmThere is another way by using Measure button and in Analyze tab

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: April 21, 2020, 04:14:54 pm
content: Thanks for finding it in the button menu, I did not see that myself.

author: Martin72
author_rank: Super Contributor
timestamp: April 21, 2020, 09:50:05 pm
content: Quote from: Sighound36 on April 19, 2020, 07:42:36 amI could and I would…But as I know the support in germany well, I could say their forthcoming answer instantly now and here.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: May 12, 2020, 11:12:46 pm
content: For those of you who have upgraded to the new firmware, new documentations are available:* Manual* Quick start* Programming Guide* Data SheetYou can access them viahttps://www.rigolna.com/products/digital-oscilloscopes/mso5000/You can look up how the FRA (Bode Plot) function work. I was hoping to figure out how to let it use an external AWG, unfortunately, looks like the option is disabled and only the internal AWG is supported - for now.

author: thm_w
author_rank: Super Contributor
timestamp: May 12, 2020, 11:20:09 pm
content: Quote from: NoisyBoy on May 12, 2020, 11:12:46 pmIf you want customization outside of the basic functionality they provide, better off writing your own SCPI scripts to control both instruments.edit: the new bode scpi commandsCode:Command List◆ BODeplot ENABle◆ BODeplot DISPtype◆ BODeplot SOURce◆ BODeplot SWE eptype◆ BODeplot REFin◆ BODeplot REFout◆ BODeplot IMPedance◆ BODeplot STARt◆ BODeplot STOP◆ BODeplot POINT◆ BODeplot VOLTage◆ BODeplot VOLTage PROFile◆ BODeplot GMARgin◆ BODeplot GMARgin FREQuency◆ BODeplot PMARgin◆ BODeplot PMARgin FREQuenc y- HRESolution was added to :ACQuire:TYPE, but there is no mention of configurability. So nothing has changed there..- :CHANnel<n>:POSition command was added.- :cursor:measure:indicator command added- :search:count and :value added- :trace command added (AWG)- lower probe ratios addedTons of small changes in the documentation.

author: jemangedeslolos
author_rank: Frequent Contributor
timestamp: June 03, 2020, 12:39:25 pm
content: Has anyone ever tried using a wireless mouse and keyboard set ?I tried Microsoft and Chinese brand (Teknet) but nothing works.Thank you

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: June 03, 2020, 02:49:23 pm
content: Quote from: jemangedeslolos on June 03, 2020, 12:39:25 pmI use a Logitech M185 which works well; the tiny USB dongle thing has to be plugged into the front USB port of the MS05000, I tried a B-A adapter and plugged it into the back port but it didn't work. I also found that the dongle needs to be plugged in before the scope is powered up (I think).What's annoying is that, in order to use the front USB port for capturing screen shots to a USB-A thumb drive, you have to unplug the mouse adapter and you can't just hot-replug the adapter, the scope has to be power cycled to get it to work again.

author: pmaggi
author_rank: Contributor
timestamp: June 03, 2020, 02:49:51 pm
content: I did it and it worked flawless.You have to connect the receiver dongle before powering up the osciloscope in order to be recognized.I tryed with a Logitech MK270 (just the mouse)

author: skander36
author_rank: Frequent Contributor
timestamp: June 03, 2020, 06:57:35 pm
content: Quote from: pmaggi on June 03, 2020, 02:49:51 pmSeem that in the last fw. version 03, plug & play has been solved.Also in Bode plot you can move the cursor by scroll wheel.

author: jemangedeslolos
author_rank: Frequent Contributor
timestamp: June 03, 2020, 07:11:32 pm
content: Thank you guys, I only did a quick test and I didn't think about rebouting the device.I will buy a compact keyboard with a mouse and test by myself

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: June 04, 2020, 09:13:36 am
content: Quote from: jemangedeslolos on June 03, 2020, 07:11:32 pmYou can buy a Logitech M185 mouse for about $20 but be aware that it's a bit smaller than a 'normal' mouse.

author: jemangedeslolos
author_rank: Frequent Contributor
timestamp: June 04, 2020, 10:37:11 am
content: Quote from: Gandalf_Sr on June 04, 2020, 09:13:36 amI already have some spare mouses, I will test with what I have but with the scope powered off this time.What i wanted is a keyboard and mouse set to occupy only one usb port.I also have a Logitech set with their "Unifying" dongle. If it works with that, I could choose any modelThank you again

author: skander36
author_rank: Frequent Contributor
timestamp: June 04, 2020, 11:37:15 am
content: It seem that the keyboard input is not accepted. Every keystroke determined closing the form you are trying to fill .

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: June 04, 2020, 01:00:04 pm
content: I was going to say that I didn't think the MSO5000 supported a keyboard.

author: skander36
author_rank: Frequent Contributor
timestamp: June 04, 2020, 01:03:52 pm
content: Quote from: Gandalf_Sr on June 04, 2020, 01:00:04 pmYes, it can spare the keyboard an buy only a mouse. I also use the M185 . It has good battery life .

author: ve2mrx
author_rank: Regular Contributor
timestamp: June 04, 2020, 01:19:56 pm
content: You should try a USB hub?Martin

author: skander36
author_rank: Frequent Contributor
timestamp: June 04, 2020, 01:50:40 pm
content: Quote from: ve2mrx on June 04, 2020, 01:19:56 pmNo need for keyboard, because it cannot be used with Rigol 5000 .

author: noreply
author_rank: Frequent Contributor
timestamp: June 17, 2020, 11:14:15 am
content: Quote from: skander36 on June 04, 2020, 01:50:40 pmIs 'keyboard & mouse' OFFICIALLY unsupported?I heard that by using USB hub (system knows there is more than one USB port) a keyboard / mouse can be used??If there is absolutely no support for K&M, then has anyone tried to install a suitable USB driver for K&M support which is compatible with the Kernel??You would think that this 'feature' (especially when you are in a lab environment) would have been trivial to implement by RIGOL - so why leave it out

author: noreply
author_rank: Frequent Contributor
timestamp: June 17, 2020, 11:20:41 am
content: Quote from: noreply on June 17, 2020, 11:14:15 amOK ...- I can offically confirm that K&M does indeed work- if USB hub is plugged-inand system is rebooted

author: skander36
author_rank: Frequent Contributor
timestamp: June 17, 2020, 11:29:27 am
content: Quote from: noreply on June 17, 2020, 11:14:15 amMouse is supported, even plug&play and some of numerical inputs parameters are managed by scroll wheel.Keyboard is not unsupported but somehow banned in a way that any input from keyboard make the forms that you try to edit to be closed.That is what I have observed until now, maybe my keyboard is not supported . I'm using wireless kb and mouse.

author: noreply
author_rank: Frequent Contributor
timestamp: June 17, 2020, 11:37:12 am
content: Quote from: skander36 on June 17, 2020, 11:29:27 amHmm ...I can confirm KB works OK- using email settup form- perhaps it could be a KB specific issue??I can also confirm that if USB mouse & keyboard 'wireless dongle' is removed from hub- it will not remount device once you plug-it-in again- so definately not full plug and playPerhaps this is specific to the K220 & M150 logitech devices I have

author: tv84
author_rank: Super Contributor
timestamp: June 17, 2020, 11:42:39 am
content: Quote from: noreply on June 17, 2020, 11:37:12 amShouldn't be as logitech dongles tend to be pretty good in HID compliance.Maybe Rigol just doesnt implement full plug&pray but nonetheless it seems a nice addition.

author: noreply
author_rank: Frequent Contributor
timestamp: June 17, 2020, 11:43:03 am
content: BTWI just got a new 5074 (Build: 2020-02-26)Am trying to do a 'step-by-step' hands-on reviewWill be posting my (notable) 'findings' as I discover them ...The K&M issue was the first thing I noticed- I'm glad that it is resolved- at least we CAN use an external USB K&M

author: noreply
author_rank: Frequent Contributor
timestamp: June 17, 2020, 11:47:16 am
content: Quote from: tv84 on June 17, 2020, 11:42:39 amYep ...Exactly my sentimets and I was very surprised when it did not workAfter a few calls to Rigol, I got a cryptic answer that K&M is supported via hub (makes sense)- but it does not 'recognize' hub until you do a reboot- definately something Rigol can do to fix I hope

author: skander36
author_rank: Frequent Contributor
timestamp: June 17, 2020, 12:01:41 pm
content: Quote from: noreply on June 17, 2020, 11:37:12 amIt work every time when I remove and plug dongle with my M185/K270. Until last version it was not plug&play. What fw version are you using ?On email setup the form is indeed accept inputs from keyboard after a short "fight" with a virtual keyboard.I did not try with hub .

author: jemangedeslolos
author_rank: Frequent Contributor
timestamp: June 17, 2020, 12:12:37 pm
content: I tried with my cheap Tecknet mouse and as you had suggested to me, it works very well if the dongle is here before a power on cycle.So the MSO7000 behave like the 5000.I always leave the dongle plugged now. It's convenient to have 3 usb ports.I bought a compact mouse + keyboard set.it will be more convnient to enter the label for example hoping it works.

author: noreply
author_rank: Frequent Contributor
timestamp: June 17, 2020, 12:21:08 pm
content: Quote from: skander36 on June 17, 2020, 12:01:41 pmBecause I'm trying to get 'hands-on' (my first Rigol) .. I'm not jumping-in with FW upgrade just yet ...The device is new - build 2020-02-26, but FW is 00.01.02.00.03So there definately (he thinks he is correct - but probably not) was 'later' FW available prior to OS buildBut yeah, cannot be definative with anything as yet - perhaps the 00.01.03.00.01 has resolved the K&M / hub P&P issuesI will get to it soon - but thought to report as i go alongBTW: like the 'black' look - hate the fingerprint & everything static magnet

author: noreply
author_rank: Frequent Contributor
timestamp: June 17, 2020, 12:35:49 pm
content: Some more observations ...Screen Brightness - for me its perfect - in room with ambient / low lightsFan noise - not noticably louder than my Siglent SSA (Now SVA - thanks tv and the group)Initial fiddle with menu structure is OK- but don't like the - what appears (because this is totally new to me) not intuative layout- because I need to think 'where is that menu for the function I want'The 5074 has no inputs as yet- nothing to analyze- after 10 minutes I can feel 'heat' at the rear- non fan side- not hot- just normal- but quite warm air- so even in static state- it does produce some heat- wonder what will happen during heavy load

author: ve2mrx
author_rank: Regular Contributor
timestamp: June 17, 2020, 02:10:51 pm
content: Just something to watch out for: keyboard layouts! Keyboards send scan codes, not characters!For this reason, maybe the scope "dislikes" some of the typed-in keys?Is there a place to set the keyboard layout in the scope?

author: noreply
author_rank: Frequent Contributor
timestamp: June 17, 2020, 05:19:44 pm
content: Quote from: ve2mrx on June 17, 2020, 02:10:51 pmThere does not appear to be any configurations relating to Keyboard / MouseThe OS Kernel simply picks-up the HID device it (should) sees in the USB hub and 'deals with the internal data' as per defined protocols - much like it would in a regular PC

author: ve2mrx
author_rank: Regular Contributor
timestamp: June 17, 2020, 05:58:13 pm
content: Meaning we have no way to match our typing expectations to the scope's actual character selection?What layout is set in the scope's linux? For some reason, I expect En-US...Martin

author: noreply
author_rank: Frequent Contributor
timestamp: June 17, 2020, 10:44:02 pm
content: I can nowOFFICIALLY confirmthat with the latest FW - 00.01.03.00.01 (build 2020-03-30)The USB port - without hub - fully supports the Logitech MK220 wireless mouse / keyboard combo.This KB / Mouse is very compact (minimalistic design - see image) and is 'black' in colour - so goes well with the MSO5000Also in the UK can get at < GBP20BTWRegarding keyboard layout- my version is UK / US- so most likely En-US

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: June 18, 2020, 09:40:57 am
content: I have a Logitech M185 mouse that works well but only on the front Type A USB port; has anyone made a mouse work from the rear Type B port? I bought a B to A USB adapter and it didn't work with the Logitech dongle.

author: aristarchus
author_rank: Regular Contributor
timestamp: June 18, 2020, 10:16:15 am
content: Quote from: Gandalf_Sr on June 18, 2020, 09:40:57 amIsnt the rear one a "USB DEVICE Interface" ?I guess it is not host, so it is used only to connect the oscope to your PC as a device.

author: luma
author_rank: Regular Contributor
timestamp: June 18, 2020, 01:04:37 pm
content: That's correct - front USB A port is a USB host, meaning it can have devices plugged into it and control them as normal. Rear USB B is USB device, meaning it can be plugged into a host for remote control of the scope. If you need more USB A ports to connect additinal devices, use a hub connected to the front port.

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: June 18, 2020, 01:06:13 pm
content: Quote from: aristarchus on June 18, 2020, 10:16:15 amI think you're right, not being a USB expert, the idea that it is only a 'device' totally escaped my feeble mind. Anyway, the slight irritation is that, if the front USB port is used for a mouse dongle, then there's no USB port available to run a USB drive to save screen captures to - unless you run a hub.

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: June 18, 2020, 02:10:27 pm
content: So, a hub seems like a good purchase. Can anyone confirm what works with the MSO5000? I think it's USB 2.0 and wondered ifthis one from Amazonwould do?

author: noreply
author_rank: Frequent Contributor
timestamp: June 18, 2020, 02:48:54 pm
content: Quote from: Gandalf_Sr on June 18, 2020, 02:10:27 pmYes, if you need to have additional devices - like flash memory to save screen capture & other possible ssh console sessions - then a small usb hub is the way to go.I used a USB3 hub and it worked ok - so I guess the Rigol, if USB2 only, will still work with a USB3 hub because the USB3 'chipset' will still interface to USB2 - keeping in mind that the port 'activity' will be downgraded to USB2 - despite having a USB3 device plugged-inWith that in mind - I would not get a USB2 hub -instead get a USB3 hub- as it will downgrade itself to USB2 when plugged-into the RigolNow if you ever want to use the hub not with the Rigol - you will have a USB3 capable hub -> better than USB2

author: noreply
author_rank: Frequent Contributor
timestamp: June 18, 2020, 04:01:50 pm
content: Just watched video review of MSO7000 (unboxing and first impressions) - Dave made some time agoAt ~47min into the video - Dave starts talking about the 'dicky' layout of the fonts for the buttons & textAfter having a closer look at the 'new' MSO5000 - I'm glad to say its way better than the 7000 -Dave was right - its 'dicky'So - we all good -MSO5000 series 'trumps' button text and font layout of the 7000 series

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: June 25, 2020, 02:31:08 pm
content: Somy USB 3.0 Hub arrivedand it works great. I have the mouse dongle plugged in the end slot.

author: AlexBbb
author_rank: Newbie
timestamp: June 29, 2020, 06:56:37 am
content: I just got my MSO5074 delivered today:- FW: 00.01.03.00.01- HW: 01.01.000- Build: 2020-03-30 // calibration date: 2nd June 2020.I'm happy with both noise level (my laptop is noisier) and screen.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: June 29, 2020, 05:27:19 pm
content: Thanks for the info.FYI, the Build is not the date your scope was built, it was tied to the firmware version. The best way to approximate your actual manufactured date for your scope is the date on the cal cert.

author: tv84
author_rank: Super Contributor
timestamp: July 01, 2020, 08:54:55 pm
content: Anyone has a MSO5000-E ?Code:[Supported Model] All the MSO5000-E Series Digital Oscilloscopes[Latest Revision Date] 2020/04/30[Updated Contents]--------------------v00.01.03.00.00 2020/04/30-Add bode map function- It solves the error of SCPI instruction reading La channel memory data- Optimized the connection HDMI start problem optimized the connection HDMI start problem- Optimize the vertical gear, channel zero elimination error- Optimization of the inconsistency between SPI CLK and SDA names- Zoom mode square wave display in optimized 2S time base- Added command to get pass / fail times- Delete the default email account and password- Problems in remote instructions are optimized- Optimized 1K storage depth, waveform recording- The problem of too many stuck events in optimized decodingv00.01.01.00.03 2019/08/19- Release the production version

author: oliv3r
author_rank: Frequent Contributor
timestamp: August 11, 2020, 04:16:31 pm
content: Hey All,I'm trying to update the repohttps://gitlab.com/riglol/rigolee/-/tree/MSO5000/GELbut seem to have missed some software versionsI've heard that there was a v00.01.02.00.02 and a v00.01.02.00.03, but I sadly missed those.If anybody can hook me up with those two releases, I can add them to the repo. I do have v00.01.03.00.01Repo updated with thoseMSO-5000E seems interesting, as tv84 said, what is that? and how does it fit in with our current MSO5000? How are we looking in terms of update files for that? It looks like a butchered MS5000 with only 2 channels, and potentially a little cheaper? Only different housing?As for the other's, I know there's no DS7000 or MSO8000 files yet, as I wasn't paying too much attention there, but I want to rectify thatI have the latest version, but other then that nothing yet. Who can help me complete my collection there? The reason why these are important, is because of the shared code base they have ...While off-topic; it seems that RSA3000 and RSA5000 are both zynq fpga designs made with similar software, so I'm going to start collecting those as well, but not sure if we have dedicated threads for those, feel free to point me in the right directionAs for DG800 and DG900 may also be linux based, but no idea on those yet (only checked firmware sizes) so the same applies here too.Thanks!

author: tv84
author_rank: Super Contributor
timestamp: August 11, 2020, 04:23:58 pm
content: Quote from: oliv3r on August 11, 2020, 04:16:31 pmSee pm.

author: oliv3r
author_rank: Frequent Contributor
timestamp: August 12, 2020, 05:52:45 pm
content: Quote from: tv84 on August 11, 2020, 04:23:58 pmThank you hero! i'll process them and uploaded a little messy now; i'll clean it up in a few months' time

author: Vladamir
author_rank: Contributor
timestamp: August 15, 2020, 05:17:26 pm
content: @Gandalf_Sr / other Rigol MSO5000 users, do you recommend the Rigol MSO5000 or do you suggest spending extra and buying the Siglent SDS2000X Plus?

author: tautech
author_rank: Super Contributor
timestamp: August 15, 2020, 07:02:33 pm
content: Quote from: Vladamir on August 15, 2020, 05:17:26 pmWatch the video from long time member Howardlong here:https://www.eevblog.com/forum/testgear/siglent-sds2000x-plus-coming/msg3182422/#msg3182422

author: Sighound36
author_rank: Frequent Contributor
timestamp: August 15, 2020, 08:32:41 pm
content: Good to see you back in TT mode again we missed your superlative ability to push Siglent at every single opportunity normal service has been resumed obviously the those recent shot across the bows have literally gone way over the top

author: Martin72
author_rank: Super Contributor
timestamp: August 15, 2020, 08:41:59 pm
content: He just posted a comparision vid

author: MegaVolt
author_rank: Frequent Contributor
timestamp: August 15, 2020, 08:42:05 pm
content: Quote from: Vladamir on August 15, 2020, 05:17:26 pmhttps://www.eevblog.com/forum/testgear/siglent-sds2104x-plus-(100mhz)-vs-keysight-dsox1204g-70mhz/

author: tautech
author_rank: Super Contributor
timestamp: August 15, 2020, 08:59:23 pm
content: Quote from: Sighound36 on August 15, 2020, 08:32:41 pmReally ?Are you trolling me ?A question that was addressed at Gandalf_Sr whom hasn't the foggyist of how the 2kX Plus performs has been directed to a post where Howard that has both scopesandtaken the trouble to make an informative head to head video where Vladamir can make up his own mind which direction he wants to go.

author: Cerebus
author_rank: Super Contributor
timestamp: August 15, 2020, 09:28:34 pm
content: Quote from: Sighound36 on August 15, 2020, 08:32:41 pmSo someoneactively asksfor information on a Siglent product versus a Rigol product, and Tautech pointing them at an independant comparison video somehow qualifies as pushing "Siglent at every single opportunity"? If it is then I'm also the bleeding Queen of Sheba and you're required to call me "Your Majesty" henceforth. Really, if you're going to publicly call someone out then decency demands that you have some actual substance to your accusations.

author: Sighound36
author_rank: Frequent Contributor
timestamp: August 16, 2020, 07:29:44 am
content: Seems like I've stirred the beaston this particular occasion I have to hold my hands up and apologise, I did not read the previous posts requesting the information that TT provided. So I am sorry for the offense caused by the comments in my post and to TT for any infurances implied in said post.

author: tautech
author_rank: Super Contributor
timestamp: August 16, 2020, 07:38:15 am
content: Quote from: Sighound36 on August 16, 2020, 07:29:44 amAccepted, thank you.We each can have a hair trigger at times.

author: jemangedeslolos
author_rank: Frequent Contributor
timestamp: August 16, 2020, 08:36:30 am
content: Don't be too rough with Sighound36.He tries to have fun with his new big toy.But her body cannot handle so much noise and heat.Personally, I prefer my toys to be quiet, even big ones otherwise It tends to drive me crazy

author: Sighound36
author_rank: Frequent Contributor
timestamp: August 16, 2020, 09:01:14 am
content: Quote from: jemangedeslolos on August 16, 2020, 08:36:30 amI agree completely even my big 800 watt dc load is quieter than the beast of Bogdanoff

author: Gandalf_Sr
author_rank: Super Contributor
timestamp: August 16, 2020, 09:07:56 am
content: Quote from: Vladamir on August 15, 2020, 05:17:26 pmVlad,I am not a Siglent fan because of a problem I had a while back with one of their scopes - it was brand new, didn't work properly, and they wouldn't fix it. I argued and argued with them and, eventually they gave me my money back.The Rigol MSO5000 is not perfect but it does everything I need it to.My workshop is now a Siglent-free zone.

author: jemangedeslolos
author_rank: Frequent Contributor
timestamp: August 16, 2020, 09:36:59 am
content: Quote from: Gandalf_Sr on August 16, 2020, 09:07:56 amI had the MSO5000 and found it to be a good device.Getting all of that into one device at this price point is definitely a huge challenge.If I had to choose today, I will surely go to the Siglent which is more polished...but it is something like +30% more expensive than the Rigol.The Siglent has a bigger screen and a better front end but in terms of functionality, it's pretty much the same.The Rigol deserves a little update to add some details that could make it unbeatable.Gandalf_Sr is right, I too have dealt with Siglent on two or three occasions and it is true that we are very far from a premium service.Everything has been sorted out but I have the feeling that Siglent is relatively tight on money, probably because the margins on their device are low and they have limited room for maneuver.I have not yet had to deal with Rigol that said so it may be the same thing.

author: Vladamir
author_rank: Contributor
timestamp: August 16, 2020, 11:50:32 am
content: Thank you all for your contributions, both seem like great tools atm. On one hand Siglent seems quite appealing; on the other, you have Rigol's price combined with @Gandalf_Sr's very interesting LA probe design

author: oelapaloma
author_rank: Newbie
timestamp: October 04, 2021, 04:49:03 pm
content: @ve2mrxQuoteIMHO the scan codes only differ for PS/2 keyboards, not USB keyboards. Should be defined in the USB specification.

author: ve2mrx
author_rank: Regular Contributor
timestamp: October 05, 2021, 03:59:59 am
content: Quote from: oelapaloma on October 04, 2021, 04:49:03 pmI disagree, on my Raspberry Pi using a USB keyboard, I still need to set the correct keyboard layout. It is the same with other OSes like Windows. The keyboard is just that, a key board. What is sent are scan codes, which the OS has to map to characters and functions. This is the reason you can use any USB or PS/2 keyboard to write in any language, or whatever mapping you want to design like DVORAK.Reference:https://wiki.archlinux.org/title/Keyboard_inputMartin

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: December 11, 2021, 06:20:08 pm
content: Sorry guys, I haven't been on this forum for many months. I found something interesting on the Rigol US website, under the MSO5000, while the download page showed version 01.03.00.01 as the latest, when I clicked on the Release Note, it shows:v00.01.03.00.03 2021/10/18- Optimized waveform display in XY mode.- Optimized the DC gain calibration algorithm.- The La channel is decoded in parallel, which solved the problem of decodingerror in negative polarity.Looks like it addresses some of the common issues many have discussed. The GEL file has a date 10/17/21.Oops, please ignore this, the topic is actively being discussed at another thread:https://www.eevblog.com/forum/testgear/hacking-the-rigol-mso5000-series-oscilloscopes/msg3825071/#msg3825071

author: vutt
author_rank: Contributor
timestamp: June 02, 2022, 07:55:30 pm
content: Rigol official amazon.de shop is selling atm 2 different MSO5074 versions with different EAN numbers, but with exactly the same price.EAN 4053199916733https://www.amazon.de/50000Wfms-MSO5000-BND-Oscilloscope-Included-Multi-Touch/dp/B07PC2B7CYEAN 6973332403310https://www.amazon.de/50000Wfms-MSO5000-BND-Oscilloscope-Included-Multi-Touch/dp/B08TB1V9W5Are we dealing with different HW revisions here? Are there any differences applying "DIY Licensing bundle"?Edit: Skimmed quickly trough this thread - it looks like there is only one HW version - 01.01.000

author: tv84
author_rank: Super Contributor
timestamp: June 02, 2022, 08:42:51 pm
content: Quote from: vutt on June 02, 2022, 07:55:30 pmThe "bundles" are FW version related, not HW related.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: February 01, 2023, 05:20:19 pm
content: Rigol just released a version of the 1.03.02.02 on the US website. When you do the actual download, the file name is MSO5_FW_V1_1_4_4, the upgrade instruction.txt file is still gibberish, likely in a different language. For the actual GEL file, the checksum was exactly the same as the one in the Chinese site which disappeared earlier. They never had a professional discipline in managing firmware update when the MSO5000 came out, sadly this trend continues years later.Here is the change log, also the same as before:v00.01.03.02.02 2023/01/04- Add shortcut button and VNC remote function- Waveform, cursor movement, gesture operation vertical and horizontal gear switching speed optimization- Cursor optimization: cursor jump optimization, ZOOM area and main time base cursor linkage, etc- The color of the CH4 waveform is modified, and the brightness of the waveform is improved- ZOOM mode optimization: mask color adjustment, switching speed, area movement optimization- SCPI instruction response speed optimization: reset, measurement, waveform read instruction response optimizationWhile the file is the same as before, at least now you are downloading this patch from the official firmware download site. So hopefully we will get some support from Rigol in case the upgrade fails.Some have reported upgrade failure with this version, this is unfortunate, but not entirely unexpected given Rigol's careless approach to firmware and updates. To help all in the community who wants the upgrade, can we start a log of your experience in upgrading to firmware 1.:* Upgrade successful vs. upgrade failed* Reset to factory default required, vs. not required.* Hardware version* Was your scope "hacked/enhanced" with patch file before the upgrade* Any extra steps taken to perform upgradeThank you, let's see if we can get to the bottom of this.

author: ken830
author_rank: Contributor
timestamp: February 14, 2023, 12:51:41 am
content: Received MSO5072 today from SaeligHW revision: 01.00.000last self-cal ran on 2019/3/29.FW 00.01.01.04.04Boot: 2018.06.27Wow.. Old stock?

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: February 14, 2023, 12:59:06 am
content: I would think so, I have not seen 1.00.00 for many years now. Just make sure you have a recent calibration certificate with it. There is no benefit to be on a later revision level that I know of.

author: ken830
author_rank: Contributor
timestamp: February 14, 2023, 11:13:55 am
content: Quote from: NoisyBoy on February 14, 2023, 12:59:06 amCalibration certificate says it was performed 2019/4/1 and due 2020/2/29!! That seems a bit too old, right?

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: February 14, 2023, 10:33:38 pm
content: I would share this with Saelig, they are usually good at taking care of their clients. Typically for a new piece of equipment where calibration is important or expensive, it should have a current calibration. Three years beyond the due date is definitely worth a call.According to Rigol:RIGOL has determined that the factory calibration of our instruments are not significantly affected by storage of up to 180 days before first-time use. Cal Interval should start at the time the unit is placed in service OR 180 days past the "Date of Calibration" on the certificate received with the unit.Perhaps they can set up something for you to have it calibrated at one of Rigol's calibration partner, or to do an exchange, or give you a discount.

author: ken830
author_rank: Contributor
timestamp: February 15, 2023, 12:42:50 am
content: Yes. I sent and e-mail to their sales team informing them that the calibration from nearly 4 years ago is well expired on the brand-new equipment I just received. They've had all day, but I haven't heard back yet. Hopefully, they will offer a fair resolution.

author: Fungus
author_rank: Super Contributor
timestamp: February 15, 2023, 03:40:40 pm
content: The calibration isn't worth much with an oscilloscope anyway. It's not a multimeter, it has a self-cal button.You're supposed to use it before any critical measurement or if the ambient temperature changes by a couple of degrees.(in some places that means you have to self-cal in the morning and again in the afternoon when the sun is up...)

author: ken830
author_rank: Contributor
timestamp: February 15, 2023, 07:11:34 pm
content: Well, the calibration isn't worth much to me, but the newer hardware is. I believe the MSO5000 series was released at the very end of 2018 and this scope was manufactured at the beginning of 2019, 4 years ago. To me, this feels like it's from one of the very first batches. I'm also seeing some weird behavior that is difficult to tell if it is hardware or firmware related.Saelig just issued an RMA so I'm definitely going to take it.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: February 15, 2023, 10:24:21 pm
content: I am glad they took care of it.Your scope was roughly the same date as the one I have, from what I recall, the early production had very noisy fans. It was supposed to be fixed by the time your scope was produced, as the noise from mine was acceptable, not loud.Not sure what you mean by strange behavior, but in any event, I am glad you are getting it replaced. I agree with Fungas scope calibration is not as critical, but I also see the point that when you buy something new, you should expect something that was manufactured fairly recently, and not 4 years ago. The scope was in high demand back in those days, and there was a wait for delivery, so I am surprised that they found one of that vintage in inventory, it might have been tucked away in the wrong corner and they just located it during an inventory check.

author: ken830
author_rank: Contributor
timestamp: February 16, 2023, 02:40:17 am
content: Quote from: NoisyBoy on February 15, 2023, 10:24:21 pmThe fan is easily audible, but I don't know if it's "loud" or not, since I've only used scopes in loud workplace lab environments over the last 23 years, so I have no reference. Not a big deal to me either way.The funny behavior was something I noticed on the very first boot with old FW, but I have the latest FW and it still does it occasionally (maybe 1 out of every 4 boots??). Here are channels 1 and 2 both connected to the probe compensation output. I have never seen anything like this on any scope before. The shape of the waveform also changes when I change vertical offset, when I have just a single channel enabled, and also shows up on channel 2 if channel 1 is off, which is strange. There're a lot of nuance in the behavior, but I fear it may be way off-topic for this thread. If this is not something before-seen, maybe I can start a new thread. Not sure if FW or something weird with the frontend ADCs.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: February 16, 2023, 04:40:37 am
content: I assume they are each on X10 setting, and you press Auto to trigger it? I haven’t seen anything like that myself. Definitely a return back to the dealer.

author: ken830
author_rank: Contributor
timestamp: February 16, 2023, 07:17:35 am
content: Using stock probes, but the channels are on x1 setting because it was taken right after a full reboot and and reset to factory default -- didn't bother to change attenuation setting (it doesn't matter in this case). I didn't press Auto, just adjusted the horizontal scale. Check out one of the videos I took. The behavior is pretty wild. Maybe I need to start a new thread to see if anyone has anything I should try the next time it comes up like this before this gets returned. Apparently, Saelig had to order a scope from Rigol USA before they can replace this one, so I have some time with it still.

author: NoisyBoy
author_rank: Frequent Contributor
timestamp: February 16, 2023, 06:44:34 pm
content: I would suggest not wasting any more time with it as it appears to me the scope is defective. Just pack it up and wait for the shipper to pick it up, let’s hope they can replace it for you quickly.BTW, the MSO5000 does not have good shielding on the front end, I pick up a lot of noise if it is close to the satellites on my mesh network with nothing attached. But I doubt any noise can overpower the compensation signal in your case.

author: Protegimus
author_rank: Contributor
timestamp: February 17, 2023, 10:34:04 pm
content: v00.01.03.02.02 2023/01/04Successful firmware update with default setting on boot (reverted from Utility > System > Power On > Last for the purpose of the update).Observations:1. 500uV range is no longer available on CH1 - confirmed -MAJOR- can we have this back please Rigol?(listed under page 18, Overview of the MSO5000 Series Technical Specifications > Vertical System Analog Channel > Vertical Sensitivity Range)2. Selecting 1mV range automatically engages 20MHz bandwidth limit, with B indicated in the channel status label- Rigol, please provide the technical background on why this is necessary3. Function Navigation (on-screen icon) menu is also extended/rearranged (thanks @skander36)4. Default Storage > Save Wave > File Name is RigolDS0 - minor- perhaps should reflect the correct model by default, although it can be customised5. VNC control is awesome6. Rigol logo changed fromRigol(yellow) toRigol(blue)

author: w.v.s.
author_rank: Frequent Contributor
timestamp: March 18, 2023, 01:22:59 pm
content: Quote from: noreply on June 17, 2020, 11:20:41 amHelllo,is it really a matter of the hub? When I just connect the keyboard and reboot, It still closes every window, into which i try to enter some data. So signals are received but do not seem to be interpreted correctly.Update: This is also the case, when I boot with a keyboard connected via a hub. However, a mouse works even it is connected to the hub after booting.I've tested with the 0.01.03.02.02 firmware.

author: Protegimus
author_rank: Contributor
timestamp: March 21, 2023, 06:19:57 pm
content: Does anyone have any high resolution photo's of the MSO5000 power supply, ideally showing capacitor type & values?I checked Dave's teardown video and photo archivehttps://www.flickr.com/photos/eevblog/albumsbut didn't spot anything.Rigol Service Manual MSO5000-E series attached.Direct download herehttps://www.rigol.eu/Public/Uploads/uploadfile/files/ftp/%E6%96%B0%E8%B5%84%E6%96%99%E5%BA%93-%E5%90%AB%E6%89%8B%E5%86%8C%E5%9B%BA%E4%BB%B6%E8%BD%AF%E4%BB%B6/%E5%AE%98%E7%BD%91%E8%B5%84%E6%96%99/DS/%E6%89%8B%E5%86%8C/MSO5000-E/EN/MSO5000-E_ServiceGuide_EN.pdf