Rigol DM3068 updated firmware? - Page 1
Forum section: electronics / testgear

author: bandgap
author_rank: Contributor
timestamp: November 20, 2013, 07:52:41 am
content: Hi all,Does anyone have an updated Rigol DM3068 firmware that they could share?I recently acquired a demo model, but the firmware is quite old (01.01.00.01.00.00.01). The document found here (http://beyondmeasure.rigoltech.com/acton/attachment/1579/f-030c/1/-/-/-/-/DM3068%20Full%20Version%20information.pdf) is dated 8/26/13 and shows a firmware of 01.01.00.01.08.00. I'm having a few issues that I believe are firmware related, so I just wondered if anyone had an updated firmware that they could share. (I have a request in to Rigol, but they are taking their sweet time about replying.)Thanks,Clayton

author: KedasProbe
author_rank: Frequent Contributor
timestamp: November 20, 2013, 09:26:03 am
content: I have a version 01.01.00.01.07.00.03Did you ask Rigol for the update?Anyway, I will write an email to ask for it this evening.I have many open issues they don't react on anymore.P.S. you have similar equipment as mine: DM3068, DG4102, Brymen BM869

author: bandgap
author_rank: Contributor
timestamp: November 20, 2013, 01:18:43 pm
content: Quote from: KedasProbe on November 20, 2013, 09:26:03 amI have asked, but I must not know the right person to ask.-Clayton

author: mcinque
author_rank: Unknown
timestamp: November 20, 2013, 03:51:35 pm
content: Warning: I've read that upgrading will force to do a recalibration...

author: wraper
author_rank: Unknown
timestamp: November 20, 2013, 04:09:40 pm
content: Quote from: mcinque on November 20, 2013, 03:51:35 pmThat was aboutDM3058DM3061

author: KedasProbe
author_rank: Frequent Contributor
timestamp: November 21, 2013, 10:26:28 am
content: Quote from: wraper on November 20, 2013, 04:09:40 pmI don't think this was reported about DM3058 only about the DM3061 as far as I know.https://www.eevblog.com/forum/testgear/rigol-%27amazing%27-service-in-europe/msg276724/#msg276724Anyway I also asked in my email yesterday if recalibration would be needed after the update, just to be sure.

author: KedasProbe
author_rank: Frequent Contributor
timestamp: November 22, 2013, 08:36:39 am
content: Quote from: RigolI haven't tried it yet.

author: bandgap
author_rank: Contributor
timestamp: November 23, 2013, 03:53:40 am
content: Quote from: KedasProbe on November 22, 2013, 08:36:39 amThanks KedasProbe. It turns out that I actually got this same firmware earlier today from Rigol (so they did finally get to me.) He thought he had already sent it to me, when in fact he didn't. Thanks, though!The good news is that this update fixed the problems I was having. My version was quite old and I had a few problems related to remote communication of LAN and also temperature readings not changing when I changed units. Everything seems to be working properly now, though.-Clayton

author: andyturk
author_rank: Frequent Contributor
timestamp: November 23, 2013, 07:57:04 am
content: Quote from: KedasProbe on November 20, 2013, 09:26:03 amYep, me too. Mine arrived this afternoon from Tequipment, so hopefully it's reasonably "fresh".

author: con-f-use
author_rank: Unknown
timestamp: December 24, 2013, 01:49:14 pm
content: Still waiting to get the most recent firmware. Mine is from this September (Cal date end of Aug.) and I have 01.01.00.01.07.00.I wonder when they'll implement the latching continuity buzzer. Also a continuous logging to USB would be fine so that one's not limited to the 5k samples in history.

author: KedasProbe
author_rank: Frequent Contributor
timestamp: December 25, 2013, 11:34:56 am
content: Quote from: con-f-use on December 24, 2013, 01:49:14 pmYou can find the latest firmware in the message above, just put the unzipped file on a USB and plug it in.(it doesn't do an auto update like your TV or smartphone, if that is what you were thinking)Quote from: con-f-use on December 24, 2013, 01:49:14 pmProbably never, since it was requested years ago.Quote from: con-f-use on December 24, 2013, 01:49:14 pmYes, I also thought that would be nice, but I think they are only doing debugging now, nothing new.

author: con-f-use
author_rank: Unknown
timestamp: December 25, 2013, 04:58:59 pm
content: Which is a sad thing since they are still selling these units.Quote from: KedasProbe on December 25, 2013, 11:34:56 amIt wasn't what I thought. The reason I didn't use your posted firmware was that someone mentioned that the update could potentially brick older units and mine doesn't have the exact firmware version you had prior to the update. Mine is 01.01.00.01.07.00 as opposed to your 01.01.00.01.07.00.03. Not that huge of a difference but a stupid reason to brick a nicely functioning unit.

author: iDevice
author_rank: Regular Contributor
timestamp: December 25, 2013, 05:14:07 pm
content: Quote from: con-f-use on December 25, 2013, 04:58:59 pmThe bug you mention was on the 3054 I think.The issue was that updating would lose all calibrations.I recently updated mine from a quite old firmware without any issue and most bugs I had were fixed including now the capability to correctly measure led's as they added a menu to select forward current and associated bias voltage.So in my case it was really worth it.

author: con-f-use
author_rank: Unknown
timestamp: December 25, 2013, 05:58:56 pm
content: Yes definitely an improvement, just got it from Rigol - excellent timing. With mine I couldn't enter the Utility menu when I was using the Sensor function - no message, just ignored the button. Now that works. Was was about the only bug left, I noticed.As to the problem, no it was the DM3068 and someone bricked his with a firmware update. It is referred to inthis post. But I can't find the original post for the life of me.

author: iDevice
author_rank: Regular Contributor
timestamp: December 25, 2013, 08:52:25 pm
content: Quote from: con-f-use on December 25, 2013, 05:58:56 pmWell, as far as I remember, it was the European Rigol support that told me that it was "normally" safe and that the horror stories were about the old 3054.But they never guaranteed the outcome, anyway, it stays your responsibility if it failsSo bricking a 3068 should be possible, but I guess it only happens if you don't use a UPS an experience an brownout.