Keysight dso x 3024T licences  - Page 1
Forum section: electronics / testgear

author: Ginettag20
author_rank: Regular Contributor
timestamp: November 12, 2016, 11:35:01 am
content: hi everyoneI just purchased a new Keysight dso x 3024T from RS in the UK.When I boot up the scope it shows most of the licences installed already. Are these liciences going to remove themselves after 30 Days etc. The manual mentions a free 30 day trial but the liciences are shown as being installed. I contacted the vender and they don't appear to know but are very happy to sell me the licences again.Any ideas. I'm trying to decide if it's worth keeping a new Siglient I had on trial as this scope is less than half the price of the keysight bundle liciences. And that fully loaded with everything.I was previously a bit hard when I commented on the siglent . Truth is it's great and but the text is just unreadable as its so smallThanks

author: nctnico
author_rank: Super Contributor
timestamp: November 12, 2016, 01:18:49 pm
content: I'd test the decoding on the Siglent thouroughly especially when scrolling the beginning of long I2C or SPI transfers off screen. The Keysight will retain the relevant part of decoded message on screen but the Siglent probably does not which can be a big nuisance when looking for timing problems in protocols.

author: ProBang2
author_rank: Frequent Contributor
timestamp: November 12, 2016, 01:40:00 pm
content: Quote from: Ginettag20 on November 12, 2016, 11:35:01 amThe licenses marked with an asterisk are trial-versions and disappear after 30 days.Licenses without an asterisk are official (permanent).That answered your question?

author: Ginettag20
author_rank: Regular Contributor
timestamp: November 12, 2016, 02:07:01 pm
content: Well there no asterisksIt's showingMemup,embd,auto,flex,pwr,comp,sgm,mask,bw20,audio,edk,wavegen,aero,vid,advmath,dvmtr,sensor,canfI'm not sure about most of the above but wavegen is definitely part of the software upgrade bundle .I did not pay for these as far as I know and I have been using the serial decoder wavegen and voltmeter without issues.Thanks for the reply fingers crossed regarding the liciencesRegards chris

author: JonM
author_rank: Unknown
timestamp: November 13, 2016, 02:26:51 pm
content: I received my new DSO-X 3024T, purchased through TestEquity in the US, in late August. As I understand it, I can unlock all options for 30 days, and in addition try each single option for another 30 days (and I do not believe that the order matters). I have not yet done any trials, but I have seen a screen that explains how to unlock them.When I get home late today I will check the options display on my scope to see how the options are marked.Jon

author: Ginettag20
author_rank: Regular Contributor
timestamp: November 13, 2016, 03:23:27 pm
content: Hi JonThanks JonI get a message screen at start up asking me if I want to start the free trial and I just press the back button to ignore the start screen and start the scope.All the options I have tried appear to work.I'm sure I saw on some forum or perhaps on the eev blog about shipping with liciences already installed. Maybe the way of the world but I think the cost of these liciences is pretty disgusting. I was happy enough to pay the 3600 for the scope and then another 2800 to enable the siggen with a very mediocre spec, keysight your taking the wee wee.Anyway sure they don't care as their business is gradually eroded by cheaper copies until they eventual wake up too late when all the customers have gone elsewhere. I doubt there enough idiots like me who will continue to pay premium prices.Another satisfied customer.

author: wraper
author_rank: Unknown
timestamp: November 13, 2016, 03:45:08 pm
content: There were free app boundle promotions in the past.http://www.tme.eu/en/pages/News:free-application-suite-for-selected-keysight-oscilloscopes_.htmlProbably has something to do with that.

author: wraper
author_rank: Unknown
timestamp: November 13, 2016, 03:48:54 pm
content: Farnell has a few scopes lefthttp://uk.farnell.com/webapp/wcs/stores/servlet/Search?pageSize=25&st=FREE+DSOX3APPBNDL&catalogId=15001&categoryId=700000027006&langId=44&storeId=10151

author: Ginettag20
author_rank: Regular Contributor
timestamp: November 13, 2016, 04:10:31 pm
content: Oh that's a shame did not spot those. And I'd did have a look at farnell but thought the 500mhz version was outside my price range. Turns out if I want those liciences it would have been cheaper to by the 500mhz version. I really have a bee in bonnet about the liciences cost. There a sucker born every minute. I was one of them .Chris

author: Keysight DanielBogdanoff
author_rank: Unknown
timestamp: November 13, 2016, 04:30:25 pm
content: I'm sorry for the confusion you're having!The licenses should have an asterisk by them in the "about oscilloscope" screen if they are temporary. Permanent licenses should have no asterisk.

author: Keysight DanielBogdanoff
author_rank: Unknown
timestamp: November 13, 2016, 04:34:49 pm
content: Sorry for duplicate info, it's the weekend and I'm on mobile.Based on the info you provided in the thread above, you have a full app bundle. Congrats!-Daniel

author: Ginettag20
author_rank: Regular Contributor
timestamp: November 13, 2016, 05:03:04 pm
content: Wow I take it back and am amazed by the reply. Looks like I got it wrong again. I have found the liciences they a described on the packing list. Still not exactly obvious.I do think though that perhaps someone needs to speak with the U.K. Distributors then. As they were all really happy to take my money and sell me the liciences again. Also my scope manual implies theses are trials. I think some clarification is needed here unless I'm missing something obvious.I also visited a few other uk distributors and they are also all selling these liciencesAre keysight now supplying these with liciences installed? For one RS dont appear to know.Many thanks

author: JonM
author_rank: Unknown
timestamp: November 14, 2016, 03:05:09 am
content: I just checked my DSO-X3024T and see that I have Installed Licenses: MEMUP, SGM, BW20, ADVMATH, RMLI think that these are just the bare minimum licenses for this product line. Yes, the options are expensive, especially for "non-profit personal use". If you produced a product that needed one of the options then you would fairly happy to pay the cost. For my limited protocol analysis I decided to buy a Saleae Logic Pro 8 to supplement the Keysight scope. I may purchase some Keysight licenses in the future, the trials will be helpful to determine if they are worth the price to me.Jon

author: Gallymimus
author_rank: Regular Contributor
timestamp: November 14, 2016, 03:30:31 am
content: Quote from: Ginettag20 on November 13, 2016, 03:23:27 pmYou realize, I hope, that you are not their target market right? I doubt they care that much about competing in the low end. They are busy selling/designing serious test equipment that no one else can touch. The ultra cheap hobbyist and small company are likely not significant markets for them. In fact the low end scope about 8 years ago from Agilent was made for them by Rigol.I can tell you I am on the cusp of Rigol vs using Agilent at 2x the cost. It's honestly not worth the handful of bugs in the cheap stuff that costs you a few hours here and there in a real business where those hours are worth hundreds of dollars each. It doesn't take much to add up.So, don't presume that because YOU have a certain attitude about test equipment that YOU know what their sales approach should be. That's a bit presumptuous of you.I would actually give Keysight/Agilent credit for having gotten MUCH more competitive with their scope pricing in recent years with the 2000x and 3000x series scopes. Tektronix, now THOSE guys have really fallen behind IMHO.

author: Gallymimus
author_rank: Regular Contributor
timestamp: November 14, 2016, 03:34:01 am
content: Quote from: JonM on November 14, 2016, 03:05:09 amMy experience has been that the Saleae Logics perform MUCH better as protocol analyzers than even the Agilent $25k scopes (7000 series in particular). It's nice to have them on the scope in some debug situations but most of those can be handled with thoughtful sync signals shared between a DSO and a Saleae, or just on the Saleae itself if you have a Logic Pro.

author: georgd
author_rank: Regular Contributor
timestamp: November 14, 2016, 07:38:13 am
content: Quote from: Gallymimus on November 14, 2016, 03:34:01 amYou are not alone with this opinion, nine of ten user do not see the advantage of scope based protocol decoders because they overlook the fact that scopescan triggeron protocol events contrary to cheap USB based logic analyzers which can do triggering at edge transitionsonly.Scopes with protocol decoders can trigger onspecificprotocol events as for example shown on picture below for i2c decoder.Georg

author: Wuerstchenhund
author_rank: Super Contributor
timestamp: November 14, 2016, 07:56:39 am
content: Quote from: Gallymimus on November 14, 2016, 03:30:31 amExactly this!I'd take a HP/Agilent/Keysight scope over something from a Chinese B-brand like Rigol or Siglent any day, simply because with a big brand like Keysight or LeCroy I know they stand behind their product, that the product has seen some notable testing before being released to the market and that any problem will be taken care off in no time.The other thing is that in real life, hardly anyone pays for the options. Test gear prices are negotiable and options are usually thrown in for free by the vendor. Of course, if you buy your scope from an online retailer like Farnell or RS then you pretty much pay RRP (or close to RRP).QuoteIndeed.QuoteYes, to some extend, although in general Keysight is still often priced pretty much on the upper end of the scale, even for a big brand. The DSOX3kT also isn't exactly cheap, and the upper BW models (500Mhz, 1GHz) are ridiculously expensive (especially when considering the miniscule sample memory).QuoteIndeed. Slow, outdated scopes at ridiculous prices. The only market left for them seems to be the edu market which they try to use to spread their name amongst young engineers. These days they're pretty much the bottom of the barrel of big brands.

author: Pinkus
author_rank: Frequent Contributor
timestamp: November 14, 2016, 08:03:21 am
content: QuoteExactly! Saleae etc. is for kiddies, though it is nice to record zillions of (slower) data such as RS232, I2C etc. No doubt, much more intelligent would be to set up a trigger which triggers right at the problem. The Intronix Logicport does have much better trigger capabilities and is a much more professional product for finding the problem than the Saleae stuff. Even if the Logicports memory is small, the enhanced trigger often is all what is needed.However, with one of my latest projects I needed to find a problem where here and then a CAN error frame came up. Without the ability of my Agilent DSO3K to trigger on a CAN error frame -giving me the opportunity to check the misc. other signals around this event- it would be still on my desk (with this kind of problem also the Logicport would have been no help).

author: MarkL
author_rank: Unknown
timestamp: November 14, 2016, 04:39:40 pm
content: I wouldn't be so quick to dismiss the Saleae. The (almost) infinte record memory can be invaluable.One very useful combination is to use an MSO/DSO with its sophisticated decode and trigger capability to trigger the Saleae in situations where the scope has insufficient capture memory.It's good to have options that excel in different areas.

author: carl_lab
author_rank: Frequent Contributor
timestamp: November 14, 2016, 05:04:05 pm
content: Quote from: Keysight_DanielBogdanoff on November 13, 2016, 04:30:25 pmWhat's the meaning of (d) mark in the license list?

author: Keysight DanielBogdanoff
author_rank: Unknown
timestamp: November 14, 2016, 06:44:28 pm
content: Quote from: Gallymimus on November 14, 2016, 03:30:31 amWhile the majority of the scope revenue comes from businesses using higher end scopes,we absolutely care about the "low end."That's part of the reason I'm present and active on this forum. We generally can't beat a "B-Brand" on pricing in every situation, but we put a a lot more effort and $ into R&D and quality. When $100 makes a big difference for the buyer, that extra investment on our part (and subsequently higher price) can sometimes rule us out for low-cost competitive situations.Quote from: JonM on November 14, 2016, 03:05:09 amCorrect, those are standard licenses for that scope.Quote from: carl_lab on November 14, 2016, 05:04:05 pmYou may have a distributor demo license, do you see a "600" or "900" license? If so, the (d) means that option is enabled as a result of the demo license. This license is exclusively intended for distributor's demo units and should end up in the end-user's possession. The demo license will also have an expiration date.

author: Ginettag20
author_rank: Regular Contributor
timestamp: November 14, 2016, 10:22:22 pm
content: Well my original post was a bit of a rant and I can only apologise for that. I always try to purchase the best equipment I can. My old Tek scope cost me £1500 over ten years ago and my new keysight unit has more than doubled the price. But I'm really happy with my purchase from keysight no doubt this will last very many years. So I see it as an investment. I have to say that I also purchase from rigol and siglent and they are incredible value, but it's no comparison with touch screen keysight it fantastic and a joy to use.I think anyone buying one needs to checkout the liciencing. I assumed that I would have to buy them but it appears that my scope has been fully loaded with the options such as the signal generator and the serial protocol decoding. I don't think I could have stretched to the cost of the liciences so just got lucky.I like the model of paying for the extras but the cost is very high compared to the purchase cost of the equipment .Thanks all and keysight for supporting all users