[major=BBA_IB | course_id=MGT103 | syllabus_id=13498 | semester=1 | combo=core | title=Introduction to Management]
Course ID: MGT103
Title EN: Introduction to Management
Title VI: Nhập môn quản lý
Credits: 3.0
Prerequisites: 
Description: The course explores and focuses around the managerial functions of management, including planning, organizing, leading and controlling. The course is designed to provide basic knowledge and skills required in management and give students a comprehensive insight into human relations componnents that characterise any managerial roles, regardless of industry or functions. Various aspects of management theories will be examined and linked to current management practice in the world and Vietnam. Learning in the class will be facilitated through the use of interactive tools such as group exercise, case study discussion, role-play/activities, and projects.
Student tasks: - Attend at least 80% of contact hours in order to be accepted to the final examination
- Actively participate in class activities- Fulfill tasks given by instructor after class
- Use their own laptop in class only for learning purpose
- Read the textbook in advance
Tools: 
Course type: coursera_hybrid
Decision: 1318/QĐ-ĐHFPT dated 11/27/2025
Approved date: 2025-11-27
CLO1: Define management, its functions including planning, decision-making, and strategy development processes, and influence of organizational environments.
[1] category=Class Participation; type=on-going; weight=10.0; duration=; question_type=LO1, LO2, LO3, LO4, LO5, LO6, LO7; grading_guide=; completion_criteria=; clos=>0
[2] category=Essay Test; type=on-going; weight=10.0; duration=Option 1: 60 minutes
Option 2 (For Constructivism Approach only): Follow lecturer's proposal
Option 2 (For Constructivism Approach only): Follow lecturer's proposal; question_type=LO1, LO2, LO3, LO4, LO5, LO6, LO7; grading_guide=Option 1: Based on topics of studied units
Option 2 (For Constructivism Approach only): Follow lecturer's proposal; completion_criteria=; clos=>0
[3] category=Group Assignment; type=on-going; weight=20.0; duration=Option 1: Vary
Option 2 (For Constructivism Approach only): Follow lecturer's proposal; question_type=LO1, LO2, LO3, LO4, LO5, LO6, LO7; grading_guide=Option 1: Based on topics of studied units
Option 2 (For Constructivism Approach only): Follow lecturer's proposal; completion_criteria=; clos=>0
[4] category=Individual Assignment; type=on-going; weight=15.0; duration=Option 1: Vary
Option 2 (For Constructivism Approach only): Follow lecturer's proposal; question_type=LO1, LO2, LO3, LO4, LO5, LO6, LO7; grading_guide=Option 1: Based on topics of studied units
Option 2 (For Constructivism Approach only): Follow lecturer's proposal; completion_criteria=; clos=>0
[5] category=Quiz; type=on-going; weight=15.0; duration=Option 1: 30 minutes eachOption 2 (For Constructivism Approach only): Follow lecturer's proposal; question_type=LO1, LO2, LO3, LO4; grading_guide=Option 1: Quizzes and exercises will test for knowledge of subjects in the chapters assigned for that day.Option 2 (For Constructivism Approach only): Follow lecturer's proposal; completion_criteria=; clos=>0
[6] category=Final Exam; type=Final exam; weight=30.0; duration=60 minutes; question_type=LO1, LO2, LO3, LO4; grading_guide=; completion_criteria=; clos=4
[1] desc=AE Fundamentals of Management Ricky; author=Ricky Griffin; publisher=Cengage; edition=10th; isbn=; main=True; online=; note=Chọn 1 trong 2 ấn bản. Ưu tiên mua ấn bản mới nhất
[2] desc=Fundamentals of Management; author=Ricky W.Griffin; publisher=Cengage; edition=9th; isbn=; main=True; online=; note=
[3] desc=Essentials of Management; author=Adrew.J. DuBrin; publisher=Cengage; edition=9th; isbn=; main=; online=; note=
[4] desc=Coursera course Ethics of Artificial Intelligence https://www.coursera.org/learn/ethics-of-artificial-intelligence; author=; publisher=Coursera; edition=; isbn=; main=True; online=True; note=
Session 1: Introduction about the course and study method. Group Formation.
Introduction to Coursera course Ethics of Artificial Intelligence
Topic: Offline; Teaching type: LO1, LO7; LO: ITU
ITU: https://www.coursera.org/learn/ethics-of-artificial-intelligence
Materials: MGT103
Download: https://flm.fpt.edu.vn/gui/role/student/Login FLM. Download course materialsGroup formationAccess Coursera coursehttps:/www.coursera.org/learn/ethics-of-artificial-intelligence

Session 2: Introduction about the course and study method. Group Formation
Introduction to Coursera course Ethics of Artificial Intelligence
(Cont.)
Topic: Offline; Teaching type: LO1, LO7; LO: ITU
ITU: https://www.coursera.org/learn/ethics-of-artificial-intelligence
Materials: MGT103

Session 3: Part 1: Introductionf of Management.
Chapter 1: Understanding the Manager's Job
1.1 An introduction to Management
Topic: Offline; Teaching type: LO1, LO7; LO: IT
ITU: 
Materials: MGT103_Ethics of AI Course introduction
Download: https://flm.fpt.edu.vn/gui/role/student/Read Chapter 1 before class, prepare the lecturer's requirements for constructive questions if any.

Session 4: 1.1 An introduction to Management (Cont.)
Topic: Offline; Teaching type: LO1, LO7; LO: IT
ITU:
CLO2: Describe the basic elements of organization design, encompassing forms, key situational influences, and components involved in designing effective operations systems.
Session 1: 1.2 The evolution of Management
(Do not need to focus on specific advocates of perspectives, being able to understand/grasp the essentials of different perspectives is good enough.)
Topic: Offline; Teaching type: LO1, LO5; LO: TU
ITU: 

Session 2: 1.3 Comtemporary Management Perspectives
Topic: Offline; Teaching type: LO1, LO5; LO: TU
ITU: 

Session 3: Chapter 2: The environments of organizations and Managers
2.1 The organization's Environments
Topic: Offline; Teaching type: LO1, LO5, LO7; LO: ITU
ITU: 
Download: Read Chapter 2 before class, prepare the lecturer's requirements for constructive questions if any

Session 4: 2.2 The international enviroments of Management
Group Exercice Chap 2 (optional)
Topic: Offline; Teaching type: LO1, LO5, LO7; LO: ITU
ITU:
CLO3: Discuss human resource management practices, including recruitment, development, motivation, and leadership strategies, within the context of environmental factors.
Session 1: 2.3 Organizational culture
Individual Assignment Guideline
Topic: Offline; Teaching type: LO1, LO7; LO: IT
ITU: 
Download: Register topic for Individual Assignment

Session 2: Part 2: Planning
Chapter 3: Planning and Strategic Management 3.1 Summarize the planning proceess
3.2 Discuss the components of strategy
Topic: Offline; Teaching type: LO1, LO7; LO: IT
ITU: 
Download: Read Chapter 3 before class, prepare the lecturer's requirements for constructive questions if any

Session 3: 3.3 How to use SWOT analysis in formulating strategy
Topic: Offline; Teaching type: LO1, LO7; LO: IT
ITU: 

Session 4: 3.4 Business-level and Coporate Strategy Formulation
Group Exercice Chap 3 (optional)
Topic: Offline; Teaching type: LO1, LO7; LO: IT
ITU:
CLO4: Identify different types of organizational control mechanisms and analyze their characteristics to determine effectiveness in achieving organizational objectives.
Session 1: 3.5 Develop and Implement Tactical Plans
3.6 Types of Operational Plans
Topic: Offline; Teaching type: LO1, LO5, LO7; LO: ITU
ITU: 

Session 2: Group Assignment Guideline
Topic: Offline; Teaching type: LO1, LO5, LO7; LO: ITU
ITU: 
Download: Register topic for Group Assignment

Session 3: Chapter 4: Managing Decision Making
4.1 Decision Making steps and its types
Topic: Offline; Teaching type: LO1, LO7; LO: IT
ITU: 
Download: Read Chapter 4 before class, prepare the lecturer's requirements for constructive questions if any

Session 4: 4.2 Rational Decision Making
(Do not need to cover Evidence-based management)
Topic: Offline; Teaching type: LO1, LO7; LO: IT
ITU:
CLO5: Apply the knowledge and understanding gained from the course to evaluate real-life management situations/dilemma and practices in both local and global business contexts.
Session 1: 4.3 Behavioral Aspects of decision making
Group Exercise Chap 4 (optional)
Topic: Offline; Teaching type: LO1, LO5, LO7; LO: ITU
ITU: 

Session 2: 4.4 Group and Team decision making
Answer students's queries related to Coursera course Ethics of Artificial Intelligence if has
Topic: Offline; Teaching type: LO1, LO5, LO7; LO: ITU
ITU: 

Session 3: Quiz 1: Chapter 1,2,3,4
Part 3: Organizing and Staffing
Chapter 6: Organization Structure and Design
6.1 Basic Elements of organizations
Topic: Offline; Teaching type: LO2, LO7; LO: IT
ITU: 
Download: Prepare for the Quiz
Read Chapter 6 before class, prepare the lecturer's requirements for constructive questions if any

Session 4: 6.2 Bureaucratic perpectives on organization design
Group Exercise Chap 6 (optional)
Topic: Offline; Teaching type: LO2, LO7; LO: IT
ITU:
CLO6: Develop leadership and management potential through the integration of theoretical knowledge with practical skills and self-awareness.
Session 1: 6.3 Key situational influences on organization
Topic: Offline; Teaching type: LO2, LO5, LO7; LO: TU
ITU: 

Session 2: 6.4 Basic Form of organization design
Topic: Offline; Teaching type: LO2, LO5, LO7; LO: TU
ITU: 

Session 3: 6.5 Emerging issues in organization design
Topic: Offline; Teaching type: LO2, LO7; LO: TU
ITU: 

Session 4: Individual and Group Assignment Tutor
Topic: Offline; Teaching type: LO2, LO7; LO: TU
ITU:
CLO7: Understand the ethical and social responsibility issues in real-life management situations.
Session 1: Chapter 7: Organization Change and Innovation
7.1 Nature of organization change
Topic: Offline; Teaching type: LO2, LO7; LO: IT
ITU: 
Download: Read Chapter 7 before class, prepare the lecturer's requirements for constructive questions if any

Session 2: 7.2 Steps in organization change
Group Exercise Chap 7 (optional)
Topic: Offline; Teaching type: LO2, LO7; LO: IT
ITU: 

Session 3: 7.3 Major areas of organization change
(Do not need to cover Organization Development)
Topic: Offline; Teaching type: LO2, LO5, LO7; LO: ITU
ITU: 

Session 4: 7.4 Innovation process, forms and company promotion to innovation.
Topic: Offline; Teaching type: LO2, LO5, LO7; LO: ITU
ITU:
Session 1: Chapter 8: Managing Human Resources in Organizations
8.1 How organizations attract human resources
Topic: Offline; Teaching type: LO3, LO6, LO7; LO: IT
ITU: 
Download: Read Chapter 8 before class, prepare the lecturer's requirements for constructive questions if any

Session 2: 8.2 How organizations develop human resources
Group Exercise Chap 8 (optional)
Topic: Offline; Teaching type: LO3, LO6, LO7; LO: IT
ITU: 

Session 3: 8.3 How organizations maintain human resources
Topic: Offline; Teaching type: LO3, LO6, LO7; LO: T
ITU: 

Session 4: 8.4 Diversity and Issues in HRM
Topic: Offline; Teaching type: LO3, LO6, LO7; LO: T
ITU:
Session 1: 8.5 Issues associated with managing knowledge and contigent and temporary workers
Topic: Offline; Teaching type: LO3, LO5, LO6, LO7; LO: ITU
ITU: 

Session 2: Part 4: Leading
Chapter 10: Managing Employee Motivation and Performance
10.1 Nature of motivation and its perspectives.
Topic: Offline; Teaching type: LO3, LO6, LO7; LO: IT
ITU: 
Download: Read Chapter 10 before class, prepare the lecturer's requirements for constructive questions if any

Session 3: 10.1 Nature of motivation and its perspectives (Cont.)
Topic: Offline; Teaching type: LO3, LO6, LO7; LO: IT
ITU: 

Session 4: 10.2 Major content perspectives on motivation
Topic: Offline; Teaching type: LO3, LO6, LO7; LO: IT
ITU:
Session 1: 10.3 Major process perspectives on motivation
Topic: Offline; Teaching type: LO3, LO6, LO7; LO: IT
ITU: 

Session 2: 10.4 Reinforcement perspectives on motivation
Topic: Offline; Teaching type: LO3, LO6, LO7; LO: IT
ITU: 

Session 3: 10.5 Popular motivational strategies and reward system in motivation
Topic: Offline; Teaching type: LO3, LO6, LO7; LO: IT
ITU: 

Session 4: Quiz 2: Chapter 6,7,8,10
Chapter 11: Leadership and Influence Process
11.1 Leadership vs Management
Topic: Offline; Teaching type: LO3, LO6, LO7; LO: IT
ITU: 
Download: Prepare for the Quiz
Read Chapter 11 before class, prepare the lecturer's requirements for constructive questions if any
Session 1: 11.2 Two generic approaches to leadership
Group Exercise Chap 11 (optional)
Topic: Offline; Teaching type: LO3, LO6, LO7; LO: IT
ITU: 

Session 2: 11.3 Various approaches to leadership (Situational, related, emerging approaches)
Topic: Offline; Teaching type: LO3, LO6, LO7; LO: IT
ITU: 

Session 3: 11.3 Various approaches to leadership (Situational, related, emerging approaches) (Cont.)
Topic: Offline; Teaching type: LO3, LO6, LO7; LO: IT
ITU: 

Session 4: 11.3 Various approaches to leadership (Situational, related, emerging approaches)

Individual Assignment Submission
Topic: Offline; Teaching type: LO3, LO5, LO6, LO7; LO: TU
ITU:
Session 1: 11.3 Various approaches to leadership (Situational, related, emerging approaches) (Cont.)
Topic: Offline; Teaching type: LO3, LO5, LO6, LO7; LO: TU
ITU: 

Session 2: Part 5: Controlling
Chapter 14: Basic Element of Control
14.1 Purpose of control
Topic: Offline; Teaching type: LO4, LO7; LO: IT
ITU: 
Download: Read Chapter 14 before class, prepare the lecturer's requirements for constructive questions if any

Session 3: 14.2 Three forms of operations control
Topic: Offline; Teaching type: LO4, LO7; LO: IT
ITU: 

Session 4: 14.3 Financial and structure control.
Topic: Offline; Teaching type: LO4, LO5, LO7; LO: ITU
ITU:
Session 1: 14.4 Relationship between control and strategy
Topic: Offline; Teaching type: LO4, LO5, LO7; LO: ITU
ITU: 

Session 2: Chapter 15: Managing Operations, Quality, and Productivity
15.1 Operation management and its company in designing effective operations system
Topic: Offline; Teaching type: LO2, LO7; LO: IT
ITU: 
Download: Read Chapter 15 before class, prepare the lecturer's requirements for constructive questions if any

Session 3: Chapter 15: Managing Operations, Quality, and Productivity
15.1 Operation management and its company in designing effective operations system (Cont.)
Group Exercise Chap 15 (optional)
Topic: Offline; Teaching type: LO2, LO7; LO: IT
ITU: 

Session 4: 15.2 SCM, TQM in Operation management.
(Do not cover Organization technology and Productivity)
Topic: Offline; Teaching type: LO2, LO5, LO7; LO: TU
ITU:
Session 1: 15.2 SCM, TQM in Operation management (Cont.).
(Do not cover Organization technology and Productivity)

Group Report Submission
Topic: Offline; Teaching type: LO2, LO5, LO7; LO: TU
ITU: 

Session 2: Quiz 3: Chapter 11,14,15
Topic: Offline; Teaching type: LO2, LO3, LO4; LO: ITU
ITU: 
Download: Prepare for the Quiz

Session 3: Essay Test
Topic: Offline; Teaching type: ; LO: 
ITU: 
Download: Prepare for the Essay

Session 4: Essay Test
Topic: Offline; Teaching type: ; LO: 
ITU:
Session 1: Group Presentation
Topic: Offline; Teaching type: ; LO: 
ITU: 

Session 2: Group Presentation (Cont.)
Topic: Offline; Teaching type: ; LO: 
ITU: 

Session 3: Group Presentation (Cont.)
Topic: Offline; Teaching type: ; LO: 
ITU: 

Session 4: Course Recap
Topic: Offline; Teaching type: ; LO: 
ITU: