[major=SE | course_id=WDU203c | syllabus_id=13164 | semester=5 | combo=core | title=UI/UX Design]
Course ID: WDU203c
Title EN: UI/UX Design
Title VI: Thiết kế trải nghiệm người dùng
Credits: 3.0
Prerequisites: 
Description: Integrate UX Research and UX Design to create great products through understanding user needs, rapidly generating prototypes, and evaluating design concepts. Students will gain hands-on experience with taking a product from initial concept, through user research, ideation and refinement, formal analysis, prototyping, and user testing, applying perspectives and methods to ensure a great user experience at every step. This course concludes with a capstone project, in which learners will incorporate UX Research and Design principles to design a complete product, taking it from an initial concept to an interactive prototype.
Student tasks: 1. Complete the online courses and get all specialization certifications to be allowed to take Final Exam
2. Final Exam included Final Theory Exam (TE): 100%
3. Students who complete all MOOCs before the course deadline will receive 1 bonus point; otherwise, no bonus point will be awarded.
4. Completion Criteria: Final TE Score >=4 & (Final TE Score + bonus) >= 5
Tools: - Internet
Course type: coursera_only
Decision: 932/QĐ-ĐHFPT dated 08/22/2025
Approved date: 2025-08-22
CLO1: Be able to explain what is involved in UX research, including conducting interviews, evaluating systems, and analyzing systems using principles of good design
[1] category=TE; type=Final exam; weight=100.0; duration=60'; question_type=All LOs; grading_guide=All studied courses. Each module of course contributes 3-5 questions.; completion_criteria=; clos=4
[1] desc=https://learner.coursera.help/hc/en-us/articles/208280036-Coursera-Code-of-Conduct; author=; publisher=Coursera; edition=; isbn=; main=; online=True; note=
[2] desc=https://www.coursera.org/learn/introtoux-principles-and-processes; author=; publisher=Coursera; edition=; isbn=; main=True; online=True; note=MOOC 1: Introduction to User Experience Principles and Processes
[3] desc=https://www.coursera.org/learn/understanding-user-needs; author=; publisher=Coursera; edition=; isbn=; main=True; online=True; note=MOOC 2: Understanding User Needs
[4] desc=https://www.coursera.org/learn/evaluating-designs-with-users; author=; publisher=Coursera; edition=; isbn=; main=True; online=True; note=MOOC 3: Evaluating Designs with Users
[5] desc=https://www.coursera.org/learn/ux-design-concept-wireframe; author=; publisher=Coursera; edition=; isbn=; main=True; online=True; note=MOOC 4: UX Design: From Concept to Prototype
[6] desc=https://www.coursera.org/learn/ux-research-at-scale; author=; publisher=Coursera; edition=; isbn=; main=True; online=True; note=MOOC 5: UX Research at Scale: Surveys, Analytics, Online Testing
[7] desc=https://www.coursera.org/learn/user-experience-capstone; author=; publisher=Coursera; edition=; isbn=; main=True; online=True; note=MOOC 6: UX (User Experience) Capstone
[8] desc=https://www.coursera.org/specializations/michiganux; author=; publisher=; edition=; isbn=; main=True; online=True; note=SPEC: User Experience Research and Design
Session 1: Introduction to User Experience Principles and Processes
- What is UX? What are UX Research and Design?
- UX Design Overview
- How Do People Perceive Information?
Offline 1: Introduction to the online course WDU203c
Topic: Offline,Online; Teaching type: LO1, LO2; LO: ITU
ITU: 
Download: - Watch all videos, read all materials in the MOOC
- Finish quizzes, self-assessment, assignments and take part in discussion boards (if needed)
All students should participate in offline slot (if any question)

Session 2: - How Do People Act in the World?
- Design Heuristics
- Heuristic Evaluation and Course Wrap-up
Topic: Online; Teaching type: LO1, LO2; LO: TU
ITU: 
Download: - Watch all videos, read all materials in the MOOC
- Finish quizzes, self-assessment, assignments and take part in discussion boards (if needed)

Session 3: Understanding User Needs
- Introduction and Qualitative Research Overview
- Interview Protocols
Topic: Online; Teaching type: LO3; LO: ITU
ITU: 
Download: - Watch all videos, read all materials in the MOOC
- Finish quizzes, self-assessment, assignments and take part in discussion boards (if needed)

Session 4: - Interviews, Observation, and Data Extraction
- Affinity Walls and Analysis
- Conclusion
Topic: Online; Teaching type: LO3; LO: TU
ITU: 
Download: - Watch all videos, read all materials in the MOOC
- Finish quizzes, self-assessment, assignments and take part in discussion boards (if needed)
CLO2: Be able to describe about the work involved in UX Design, including the generation of promising design solutions and the creation of prototypes at multiple levels of fidelity
Session 1: Evaluating Designs with Users
- What is User Testing?
- User Test Basics
- Getting More Out of User Testing
- Analysis and Reporting
- User Test Report
Topic: Online; Teaching type: LO3, LO4; LO: ITU
ITU: 
Download: - Watch all videos, read all materials in the MOOC
- Finish quizzes, self-assessment, assignments and take part in discussion boards (if needed)

Session 2: UX Design: From Concept to Prototype
- Introduction to the Design Process
- Ideation
- Design Constraints and Making Choices
Topic: Online; Teaching type: LO5, LO6; LO: ITU
ITU: 
Download: - Watch all videos, read all materials in the MOOC
- Finish quizzes, self-assessment, assignments and take part in discussion boards (if needed)

Session 3: - Building Blocks of User Interaction
- Low to Hi-Fidelity Prototyping
- Conceptual Issues in Prototyping and Design
Topic: Online; Teaching type: LO5, LO6; LO: TU
ITU: 
Download: - Watch all videos, read all materials in the MOOC
- Finish quizzes, self-assessment, assignments and take part in discussion boards (if needed)

Session 4: UX Research at Scale: Surveys, Analytics, Online Testing
- When and How to Use Surveys
- Asking the Right People (Coverage Error)
- Getting Answers (Nonresponse error)
- Writing Questions (Measurement Error)
Topic: Online; Teaching type: LO7; LO: ITU
ITU: 
Download: - Watch all videos, read all materials in the MOOC
- Finish quizzes, self-assessment, assignments and take part in discussion boards (if needed)
CLO3: Be able to describe numerous techniques to gather data from and about users
Session 1: - About Research at Scale
- Behavioral Analytics
- Remote Testing
- A/B Testing and Preference Testing
Topic: Online; Teaching type: LO7; LO: TU
ITU: 
Download: - Watch all videos, read all materials in the MOOC
- Finish quizzes, self-assessment, assignments and take part in discussion boards (if needed)

Session 2: UX (User Experience) Capstone
- Introduction & Milestone 1
- MILESTONE 2
- MILESTONE 3
- MILESTONE 4
- MILESTONE 5
Topic: Online; Teaching type: LO8; LO: ITU
ITU: 
Download: - Watch all videos, read all materials in the MOOC
- Finish quizzes, self-assessment, assignments and take part in discussion boards (if needed)

Session 3: - FINAL REPORT
Topic: Online; Teaching type: LO8; LO: TU
ITU: 
Download: - Watch all videos, read all materials in the MOOC
- Finish quizzes, self-assessment, assignments and take part in discussion boards (if needed)

Session 4: - FINAL REPORT (cont.)
Offline 2: Review User Experience Research and Design Specialization (Spec)
Topic: Offline,Online; Teaching type: LO8; LO: TU
ITU: 
Download: https://flm.fpt.edu.vn/gui/role/student/- Watch all videos, read all materials in the MOOC- Finish quizzes, self-assessment, assignments and take part in discussion boards (if needed)Deadline of Coursera completion: End of Friday of the week.All students should participate in review slot (if any question)
CLO4: Know how to design and conduct tests with users
CLO5: Be able to apply techniques such as sketching, scenario development, storyboarding, and wireframing
CLO6: Know how to turn wireframes and interaction architecture into interactive prototypes that can be tested with prospective users and iteratively refined into a high quality design
CLO7: Be able to describe techniques for gaining UX insights from large numbers of users, including web analytics, A/B testing, and remote unmoderated studies
CLO8: Know how to design and carry out an integrated multi-phase user experience research and design project