[major=BBA_FIN | course_id=CCO201 | syllabus_id=13652 | semester=7 | combo=FIN_COM6.1 | title=Corporate Communication]
Course ID: CCO201
Title EN: Corporate Communication
Title VI: Truyền thông doanh nghiệp
Credits: 3.0
Prerequisites: 
Description: This course provides a comprehensive introduction to corporate communications and public relations: it is for anyone with an interest in corporate communication, or anyone seeking to understand the growing importance of communication for corporations. Corporations increasingly need communication to survive, as they need to entertain relations with a variety of stakeholders to prosper. This includes not only external factors to the organization – customers, governments and civil ociety organizations, but also stakeholders within corporations themselves, such as employees, managers and investors.

The first weeks of the course focus on the basics of corporate communication: what is it, and what are its historical roots? This is important, as it demonstrates how the position of communication is increasingly considered to be managerial function – and as such should be involved in the key decision-making processes. After these introductory weeks, we turn to two core theories of corporate communication: stakeholder theory and corporate identity. These form the basis for much of the more specific and applied topics covered in the following weeks.

In addition, students will be introduced to the use of AI in corporate communications. This includes how to leverage AI tools for stakeholder analysis, media monitoring, content creation, and campaign evaluation, as well as how to address ethical and cultural considerations when adopting AI. In the last two weeks before the midterm exam, we discuss how corporations can construct communication campaigns – which will be useful as you will be tasked with creating your own communication campaign during the course. Students will also explore how AI can support the design and execution of such campaigns through audience segmentation, trend analysis, and strategic messaging assistance. After the midterm exam, we tackle specific topics of corporate communication, such as employee communications, how corporations interact with media and journalists, and how corporations should communicate in times of crisis.
Student tasks: - Attend at least 80% of contact hours in order to be accepted to the final examination
- Actively participate in class activities
- Fulfill tasks given by instructor
- Use their own laptop in class only for learning purpose
- Read the textbook in advance
Tools: 
Course type: coursera_hybrid
Decision: 1318/QĐ-ĐHFPT dated 11/27/2025
Approved date: 2025-11-27
CLO1: Demonstrate a thorough understanding of corporate communication principles and related concepts, including their evolution in the digital and AI-driven era.
[1] category=Case Studies; type=on-going; weight=15.0; duration=Follow lecturer'proposal; question_type=CLO1, CLO4, CLO5; grading_guide=Case Study Analysis
Students will analyze a real-world corporate communication case (e.g., crisis response, CSR campaign, leadership communication, reputation management).
Task:
- Identify the key communication challenge(s).
- Apply corporate communication theories and frameworks to analyze the case.
- Use AI tools (e.g., ChatGPT, Google Gemini) for supporting tasks such as sentiment analysis, social listening, reputation evalution.
- Critically evaluate the effectiveness of the adopted strategy.
- Propose alternative or improved solutions with clear justification.

Option 2 (for the constructivism approach only): Follow the lecturer's proposal.; completion_criteria=; clos=>0
[2] category=Group Project
(CMM Plan); type=on-going; weight=30.0; duration=Presentation: 20 mins per each group
Q&A: 20 mins per each group; question_type=CLO1->CLO5; grading_guide=Possess the ability to: (1) critically identify and analyze a communication challenge; (2) strategically apply relevant concepts and/or theories to develop a CMM plan in response to the situation; 3) Use AI tools for supporting tasks such as stakeholder mapping, competitor scanning, strategic message drafting.; completion_criteria=; clos=>0
[3] category=Mid-term test/ quiz; type=on-going; weight=15.0; duration=35 mins (if applicable); question_type=CLO1, CLO3; grading_guide=Assess the student's knowledge of the course material as of the date of the quiz.; completion_criteria=; clos=>0
[4] category=Participation; type=on-going; weight=10.0; duration=in class; question_type=CLO4, CLO5; grading_guide=; completion_criteria=; clos=>0
[5] category=Final Exam; type=Final exam; weight=30.0; duration=60 mins; question_type=CLO1->CLO3; grading_guide='The question will cover the lectures, class discussions, activities, exercises, and textbook; completion_criteria=; clos=4
[1] desc=Corporate Communication: A Guide to Theory and Practice; author=Joep P. Cornelissen; publisher=SAGE Publications Ltd; edition=6th; isbn=9781526491978; main=True; online=; note=
[2] desc=Corporate Communication: A Guide to Theory and Practice; author=Joep P. Cornelissen; publisher=SAGE Publications Ltd; edition=6th; isbn=1526491982, 9781526491985; main=True; online=; note=
[3] desc=Corporate Communication: A Guide to Theory and Practice; author=Joep P. Cornelissen; publisher=SAGE Publications Ltd; edition=5th; isbn=1526411822, 9781526411822; main=True; online=; note=
[4] desc=https.//hbr.org (Corporate Communication – HBR/ Harvard Business review); author=; publisher=; edition=; isbn=; main=; online=True; note=
[5] desc=https.//network.bepress.com (Business and Corporate Communications – open access section); author=; publisher=; edition=; isbn=; main=; online=True; note=
[6] desc=Content Creation With Generative AI; author=; publisher=Coursera; edition=; isbn=; main=; online=True; note=
[7] desc=Prompt Engineering Specialization; author=; publisher=Coursera; edition=; isbn=; main=; online=True; note=
[8] desc=Corporate Communication: A Guide to Theory and Practice; author=Joep P. Cornelissen; publisher=SAGE Publications Ltd; edition=7th; isbn=9781529600025; main=True; online=; note=Chọn 1 trong các giáo trình (ưu tiên mua sách mới)
Session 1: INTRODUCTORY
INTRODUCTION TO THE COURSE
Topic: Offline; Teaching type: CLO1; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Materials: CCO201_Phần 1
Download: Lecture
Activity: Introduce Yourself
Q&A/ Discussions

Session 2: INTRODUCTION TO THE COURSE (cont.)
Topic: Offline; Teaching type: CLO1; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Materials: CCO201_Phần 2
Download: Lecture
Activity: Introduce Yourself
Q&A/ Discussions

Session 3: INTRODUCTION TO THE COURSE (cont.)
Topic: Offline; Teaching type: CLO1; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Activity: Introduce Yourself
Q&A/ Discussions

Session 4: CHAPTER 1: DEFINING CORPORATE COMMUNICATION
Introduction
Scope and Definitions
Topic: Offline; Teaching type: CLO1, CLO4; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Engage in discussions on assigned constructive questions
Q&A
CLO2: Comprehend the skills needed to develop impactful corporate communication strategies and/or convey them persuasively.
Session 1: Trends in Corporate Communication
Topic: Offline; Teaching type: CLO1, CLO4; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Engage in discussions on assigned constructive questions
Q&A

Session 2: Case Study
Chapter Summary
Topic: Offline; Teaching type: CLO1 -> CLO5; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: https://flm.fpt.edu.vn/gui/role/student/Present/ discuss answers to the case studyQ&A/ Participate in discussions on any relevant topics that may arise

Session 3: CHAPTER 2: CORPORATE COMMUNICATION IN CONTEMPORARY ORGANIZATIONS
Introduction
Intergrated Communication
Topic: Offline; Teaching type: CLO1, CLO4; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Engage in discussions on assigned constructive questions
Q&A

Session 4: Drivers for Intergrated Communication
The Oganization of Coporate Communication
Topic: Offline; Teaching type: CLO1, CLO4; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Engage in discussions on assigned constructive questions
Q&A
CLO3: Develop and/or implement effective corporate communication plans.
Session 1: Case Study
Chapter Summary
Topic: Offline; Teaching type: CLO1 -> CLO5; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: https://flm.fpt.edu.vn/gui/role/student/Present/ discuss answers to the case studyQ&A/ Participate in discussions on any relevant topics that may arise

Session 2: CHAPTER 3: CORPORATE COMMUNICATION IN A CHANGING MEDIA ENVIRONMENT
Introduction
The New Media Landscape
Topic: Offline; Teaching type: CLO1, CLO4; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Engage in discussions on assigned constructive questions
Q&A

Session 3: Classifying Social Media
Challenges and Opportunities
Topic: Offline; Teaching type: CLO1, CLO4; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Engage in discussions on assigned constructive questions
Q&A

Session 4: Case Study
Chapter Summary
Topic: Offline; Teaching type: CLO1 -> CLO5; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: https://flm.fpt.edu.vn/gui/role/student/Present/ discuss answers to the case studyQ&A/ Participate in discussions on any relevant topics that may arise
CLO4: Adopt a constructivist approach to learning that enhances creativity, critical thinking, and problem-solving skills, while leveraging AI for brainstorming and innovative solutions.
Session 1: CHAPTER 4: STAKEHOLDER MANAGEMENT AND COMMUNICATION
Introduction
Stakeholder Management
Topic: Offline; Teaching type: CLO1, CLO4; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Engage in discussions on assigned constructive questions
Q&A

Session 2: The Nature of Stakes and Stakeholders
Stakeholder Communication
Stakeholder Engagement
Topic: Offline; Teaching type: CLO1, CLO4; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Engage in discussions on assigned constructive questions
Q&A

Session 3: Case Study
Chapter Summary
Topic: Offline; Teaching type: CLO1 -> CLO5; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: https://flm.fpt.edu.vn/gui/role/student/Present/ discuss answers to the case studyQ&A/ Participate in discussions on any relevant topics that may arise

Session 4: CHAPTER 5: CORPORATE IDENTITY, BRANDING AND CORPORATE REPUTATION
Introduction
Corporate Identity, Image and Reputation
Topic: Offline; Teaching type: CLO1, CLO4; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Engage in discussions on assigned constructive questions
Q&A
CLO5: Apply learned theories and AI tools to address a real-world corporate communication challenge, demonstrating efficiency in completing projects independently or collaboratively, while maintaining ethical behavior, cultural sensitivity, and social responsibility in both human-led and AI-assisted communication practices.
Session 1: Corporate Branding
Aligining Identity, Image and Reputation
Topic: Offline; Teaching type: CLO1, CLO4; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Engage in discussions on assigned constructive questions
Q&A

Session 2: Case Study
Chapter Summary
Topic: Offline; Teaching type: CLO1 -> CLO5; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: https://flm.fpt.edu.vn/gui/role/student/Present/ discuss answers to the case studyQ&A/ Participate in discussions on any relevant topics that may arise

Session 3: CHAPTER 6: COMMUNICATION STRATEGY AND STRATEGIC PLANNING
Introduction
Developing a Commununication Strategy
Topic: Offline; Teaching type: CLO1, CLO4; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Engage in discussions on assigned constructive questions
Q&A

Session 4: Strategic Messaging and Content Platforms
Planning and Excuting Communication Programes and Campaigns
Topic: Offline; Teaching type: CLO1, CLO4; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Engage in discussions on assigned constructive questions
Q&A
Session 1: Case Study
Chapter Summary
Topic: Offline; Teaching type: CLO1 -> CLO5; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: https://flm.fpt.edu.vn/gui/role/student/Present/ discuss answers to the case studyQ&A/ Participate in discussions on any relevant topics that may arise

Session 2: CHAPTER 7: RESEARCH AND MEASUREMENT
Introduction
Research and Evaluation
Topic: Offline; Teaching type: CLO1, CLO4; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Engage in discussions on assigned constructive questions
Q&A

Session 3: Methods and Measures
Measuring Corporate Reputation
Theories on Measuring the Effects of Communication
Topic: Offline; Teaching type: CLO1, CLO4; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Engage in discussions on assigned constructive questions
Q&A

Session 4: Case Study
Chapter Summary
Topic: Offline; Teaching type: CLO1 -> CLO5; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: https://flm.fpt.edu.vn/gui/role/student/Present/ discuss answers to the case studyQ&A/ Participate in discussions on any relevant topics that may arise
Session 1: CHAPTER 8: MEDIA RELATIONS
Introduction
Journalism and News Organizations
Topic: Offline; Teaching type: CLO4, CLO5; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Engage in discussions on assigned constructive questions
Q&A

Session 2: The Effects of News Coverage n Corporate Reputatio
Framing News Stories
Topic: Offline; Teaching type: CLO4, CLO5; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Engage in discussions on assigned constructive questions
Q&A

Session 3: Case Study
Chapter Summary
Topic: Offline; Teaching type: CLO1 -> CLO5; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: https://flm.fpt.edu.vn/gui/role/student/Present/ discuss answers to the case studyQ&A/ Participate in discussions on any relevant topics that may arise

Session 4: REVISON
Topic: Offline; Teaching type: CLO1, CLO2, CLO4; LO: U
ITU: 
Download: https://flm.fpt.edu.vn/gui/role/student/RevisionQ&A/ Discussions
Session 1: REVISON
Topic: Offline; Teaching type: CLO1, CLO2, CLO4; LO: U
ITU: 
Download: https://flm.fpt.edu.vn/gui/role/student/RevisionQ&A/ Discussions

Session 2: MID-TERM TEST/ QUIZ
Topic: Offline; Teaching type: CLO1, CLO3; LO: U
ITU: 
Download: Taking a quizz

Session 3: GROUP PRESENTAION/ EXPERT TALKSHOW
Topic: Offline; Teaching type: CLO1->CLO5; LO: U
ITU: 
Download: https://flm.fpt.edu.vn/gui/role/student/Group presentationQ&A/ Discussionsor Participate in an expert talkshow held by the lecturer/ DepartmentAI component: Students required to report AI integration in their group projects (tools, outputs, limitations).

Session 4: GROUP PRESENTAION/ EXPERT TALKSHOW
Topic: Offline; Teaching type: CLO1->CLO5; LO: U
ITU: 
Download: https://flm.fpt.edu.vn/gui/role/student/Group presentationQ&A/ Discussionsor Participate in an expert talkshow held by the lecturer/ DepartmentAI component: Students required to report AI integration in their group projects (tools, outputs, limitations).
Session 1: GROUP PRESENTAION/ EXPERT TALKSHOW
Topic: Offline; Teaching type: CLO1->CLO5; LO: U
ITU: 
Download: https://flm.fpt.edu.vn/gui/role/student/Group presentationQ&A/ Discussionsor Participate in an expert talkshow held by the lecturer/ DepartmentAI component: Students required to report AI integration in their group projects (tools, outputs, limitations).

Session 2: GROUP PRESENTAION/ EXPERT TALKSHOW
Topic: Offline; Teaching type: CLO1->CLO5; LO: U
ITU: 
Download: https://flm.fpt.edu.vn/gui/role/student/Group presentationQ&A/ Discussionsor Participate in an expert talkshow held by the lecturer/ DepartmentAI component: Students required to report AI integration in their group projects (tools, outputs, limitations).

Session 3: GROUP PRESENTAION/ EXPERT TALKSHOW
Topic: Offline; Teaching type: CLO1->CLO5; LO: U
ITU: 
Download: https://flm.fpt.edu.vn/gui/role/student/Group presentationQ&A/ Discussionsor Participate in an expert talkshow held by the lecturer/ DepartmentAI component: Students required to report AI integration in their group projects (tools, outputs, limitations).

Session 4: GROUP PRESENTAION/ EXPERT TALKSHOW
Topic: Offline; Teaching type: CLO1->CLO5; LO: U
ITU: 
Download: https://flm.fpt.edu.vn/gui/role/student/Group presentationQ&A/ Discussionsor Participate in an expert talkshow held by the lecturer/ DepartmentAI component: Students required to report AI integration in their group projects (tools, outputs, limitations).
Session 1: CHAPTER 9: EMPLOYEE COMMUNICATION
Introduction
Definding Employee Communication
Topic: Offline; Teaching type: CLO1, CLO4; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Engage in discussions on assigned constructive questions
Q&A

Session 2: Employee Communication and Organizational Identification
Voice, Silence and Stimulating Employee Participation
Topic: Offline; Teaching type: CLO1, CLO4; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Engage in discussions on assigned constructive questions
Q&A

Session 3: Social Media, Networks and Communities of Practice
Case Study
Chapter Summary
Topic: Offline; Teaching type: CLO1 -> CLO5; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: https://flm.fpt.edu.vn/gui/role/student/LecturePresent/ discuss answers to the case studyQ&A/ Participate in discussions on any relevant topics that may arise

Session 4: CHAPTER 10: ISSUES MANAGEMENT
Introduction
Definding Issues
Topic: Offline; Teaching type: CLO1, CLO4; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Engage in discussions on assigned constructive questions
Q&A
Session 1: Managing Isuses
Influencing Public Policy
Anti-corporate Activism
Topic: Offline; Teaching type: CLO1, CLO4; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Engage in discussions on assigned constructive questions
Q&A

Session 2: Case Study
Chapter Summary
Topic: Offline; Teaching type: CLO1 -> CLO5; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: https://flm.fpt.edu.vn/gui/role/student/Present/ discuss answers to the case studyQ&A/ Participate in discussions on any relevant topics that may arise

Session 3: CHAPTER 11: CRISIS COMMUNICATION
Introcution
Crisis Management
Topic: Offline; Teaching type: CLO1, CLO4; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Engage in discussions on assigned constructive questions
Q&A

Session 4: The Impact of a Crisis on Corporte Reputation
Communicating about a Crisis
Topic: Offline; Teaching type: CLO1, CLO4; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Engage in discussions on assigned constructive questions
Q&A
Session 1: Case Study
Chapter Summary
Topic: Offline; Teaching type: CLO1 -> CLO5; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Activity: Introduce Yourself
Q&A/ Discussions

Session 2: CHAPTER 12: LEADERSHIP AND CHANGE COMMUNICATION
Introduction
Defining Leadership and Change
Topic: Offline; Teaching type: CLO1, CLO4; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Engage in discussions on assigned constructive questions
Q&A

Session 3: Communicating during a Change
Effective Leadership Communication
Topic: Offline; Teaching type: CLO1, CLO4; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Engage in discussions on assigned constructive questions
Q&A

Session 4: Case Study
Chapter Summary
Topic: Offline; Teaching type: CLO1 -> CLO5; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: https://flm.fpt.edu.vn/gui/role/student/Present/ discuss answers to the case studyQ&A/ Participate in discussions on any relevant topics that may arise
Session 1: GROUP PRESENTATION/ GROUP PROJECT/ CMM PLAN
Topic: Offline; Teaching type: CLO1->CLO5; LO: U
ITU: 
Download: https://flm.fpt.edu.vn/gui/role/student/Group presentationQ&A/ DiscussionsAI component: Students required to demonstrate at least 3 AI applications in their project (research, content creation, analysis, evaluation).

Session 2: GROUP PRESENTATION/ GROUP PROJECT/ CMM PLAN
Topic: Offline; Teaching type: CLO1->CLO5; LO: U
ITU: 
Download: https://flm.fpt.edu.vn/gui/role/student/Group presentationQ&A/ DiscussionsAI component: Students required to demonstrate at least 3 AI applications in their project (research, content creation, analysis, evaluation).

Session 3: GROUP PRESENTATION/ GROUP PROJECT/ CMM PLAN
Topic: Offline; Teaching type: CLO1->CLO5; LO: U
ITU: 
Download: https://flm.fpt.edu.vn/gui/role/student/Group presentationQ&A/ DiscussionsAI component: Students required to demonstrate at least 3 AI applications in their project (research, content creation, analysis, evaluation).

Session 4: GROUP PRESENTATION/ GROUP PROJECT/ CMM PLAN
Topic: Offline; Teaching type: CLO1->CLO5; LO: U
ITU: 
Download: https://flm.fpt.edu.vn/gui/role/student/Group presentationQ&A/ DiscussionsAI component: Students required to demonstrate at least 3 AI applications in their project (research, content creation, analysis, evaluation).
Session 1: GROUP PRESENTATION/ GROUP PROJECT/ CMM PLAN
Topic: Offline; Teaching type: CLO1->CLO5; LO: U
ITU: 
Download: https://flm.fpt.edu.vn/gui/role/student/Group presentationQ&A/ DiscussionsAI component: Students required to demonstrate at least 3 AI applications in their project (research, content creation, analysis, evaluation).

Session 2: GROUP PRESENTATION/ GROUP PROJECT/ CMM PLAN
Topic: Offline; Teaching type: CLO1->CLO5; LO: U
ITU: 
Download: https://flm.fpt.edu.vn/gui/role/student/Group presentationQ&A/ DiscussionsAI component: Students required to demonstrate at least 3 AI applications in their project (research, content creation, analysis, evaluation).

Session 3: CHAPTER 13: CORPORATE SOCIAL RESPONSIBILITY (CSR) AND COMMUNITY RELATIONS
Intrroduction
Defining Corporate Social Responsibility
Topic: Offline; Teaching type: CLO1, CLO4, CLO5; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Engage in discussions on assigned constructive questions
Q&A

Session 4: Communicating about Corporate Social Responsibility
Communication Relations
Topic: Offline; Teaching type: CLO1, CLO4, CLO5; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: Lecture
Engage in discussions on assigned constructive questions
Q&A
Session 1: Case Study
Chapter Summary
Topic: Offline; Teaching type: CLO1 -> CLO5; LO: I, T
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: https://flm.fpt.edu.vn/gui/role/student/Present/ discuss answers to the case studyQ&A/ Participate in discussions on any relevant topics that may arise

Session 2: COURSE REVIEW
Topic: Offline; Teaching type: CLO1, CLO2, CLO3, CLO4; LO: U
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: https://flm.fpt.edu.vn/gui/role/student/RevisionQ&A/ Discussions

Session 3: COURSE REVIEW
Topic: Offline; Teaching type: CLO1, CLO2, CLO3, CLO4; LO: U
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: https://flm.fpt.edu.vn/gui/role/student/RevisionQ&A/ Discussions

Session 4: COURSE REVIEW
Topic: Offline; Teaching type: CLO1, CLO2, CLO3, CLO4; LO: U
ITU: Core and additional reading materials.
Any other resources recommended by the lecturer
Download: https://flm.fpt.edu.vn/gui/role/student/RevisionQ&A/ Discussions