[major=BBA_IB | course_id=OBE102c | syllabus_id=12708 | semester=2 | combo=core | title=Organizational Behavior]
Course ID: OBE102c
Title EN: Organizational Behavior
Title VI: Hành vi tổ chức
Credits: 3.0
Prerequisites: 
Description: This specialization is designed to help students become an adaptable leader, ready to face the challenges of the disrupted workplace. This specialization will equip students with the skills to lead and navigate the ever-changing global environment we now work in. Through four themed courses students will: learn how to motivate staff with meaningful work (Become a Meaning Maker); better enable your organization to deliver on its strategic objectives (Know Your Organisation); harness your team’s diversity and use teamwork to innovate and increase your organization’s output (Know Your People), and strengthen your personal leadership skills (Adapt Your Leadership Style).
Student tasks: Access the specialization on Coursera and complete all courses' requirements to earn a certificate of completion for the specialization, in order to be qualified for the Final Exam.
Tools: Internet access
Course type: coursera_only
Decision: 359/QĐ-ĐHFPT dated 04/09/2025
Approved date: 2025-04-09
CLO1.1: Define the key organisational capabilities required for a firm’s positioning strategy as the anchoring point for leading an organisation
[1] category=Final Exam; type=Final exam; weight=100.0; duration=60 mins; question_type=; grading_guide=All studied courses. Each module of course contributes 3-4 questions.; completion_criteria=TE>=4 and FR>=5; clos=4
[1] desc=https://www.coursera.org/specializations/hr-management-leadership; author=; publisher=Coursera; edition=; isbn=; main=True; online=True; note=Spec: Leading: Human Resource Management and Leadership Specialization
[2] desc=https://www.coursera.org/learn/visionary-leadership-meaning-maker; author=; publisher=Coursera; edition=; isbn=; main=True; online=True; note=MOOC 4: Visionary leadership, identity & motivation: Become a meaning maker
[3] desc=https://www.coursera.org/learn/leadership-adapt-your-style; author=; publisher=Coursera; edition=; isbn=; main=True; online=True; note=MOOC 3: Adapt your leadership style
[4] desc=https://www.coursera.org/learn/organisational-behaviour-know-your-people; author=; publisher=Coursera; edition=; isbn=; main=True; online=True; note=MOOC 2: Organisational behaviour: Know your people
[5] desc=https://www.coursera.org/learn/organisational-design-know-your-organisation; author=; publisher=Coursera; edition=; isbn=; main=True; online=True; note=MOOC 1: Organisational design: Know your organisation
Session 1: Introduction
Course 1: Organisational design: Know your organisation

Module 1: Organisational alignment
Lesson 1: Organisational alignment
Lesson 2: The importance of key capabilities
Lesson 3: How to identify key capabilities
Lesson 4: Value chain analysis
Lesson 5: Habit corner – sample

Module 2: Organisational culture
Lesson 1: What is organisational culture?
Lesson 2: Why organisational culture is important
Lesson 3: Types of organisational culture
Lesson 4: Levers of cultural change
Topic: Online,Offline; Teaching type: LO1; LO: ITU
ITU: Course 1: Organisational design: Know your organisation
Download: - See the syllabus of all the courses in the specialization
- Watch the videos
- Read the materials
- Do the quizzes

Session 2: Module 3: Organisational structure
Lesson 1: Key trade-offs in organisational structure
Lesson 2: Types of organisational structure
Lesson 3: Advantages and disadvantages of different structure types

Module 4: Organisational control systems
Lesson 1: The four types of control systems
Lesson 2: The balanced score card
Topic: Online; Teaching type: LO1; LO: TU
ITU: Course 1: Organisational design: Know your organisation
Download: - Watch the videos
- Read the materials
- Do the quizzes

Session 3: Module 5: Strategic human resource management (HRM)
Lesson 1: A strategic approach to HRM
Lesson 2: Strategic workforce segmentation
Lesson 3: Apply a strategic workforce segmentation diagnostic tool

Module 6: From organisational alignment diagnosis to solutions
Lesson 1: From critical issues to possible solutions
Lesson 2: Risk assessment of proposed solutions
Topic: Online; Teaching type: LO1; LO: TU
ITU: Course 1: Organisational design: Know your organisation
Download: - Watch the videos
- Read the materials
- Do the quizzes

Session 4: Course 2: Organisational behaviour: Know your people

Module 1: People in Organisations
Lesson 1: Personality
Lesson 2: Values and attitudes
Lesson 3: Perception
Lesson 4: Habit corner - Overcome restrictive mental models

Module 2: Diversity and Inclusion
Lesson 1: Diversity: Some fundamentals
Lesson 2: The challenge of diversity
Lesson 3: Diversity management
Topic: Online; Teaching type: LO2; LO: TU
ITU: Course 2: Organisational behaviour: Know your people
Download: - Watch the videos
- Read the materials
- Do the quizzes
CLO1.2: Identify the organisational misalignment issues that a leader should prioritize and focus their change plan on
Session 1: Module 3: Motivating Your People
Lesson 1: What motivates your people?
Lesson 2: How to motivate your people?
Lesson 3: Designing a motivating job

Module 4: Conflict and Emotion: Good or Bad?
Lesson 1: Conflict
Lesson 2: Conflict process
Lesson 3: Emotions
Topic: Online; Teaching type: LO2; LO: TU
ITU: Course 2: Organisational behaviour: Know your people
Download: - Watch the videos
- Read the materials
- Do the quizzes

Session 2: Module 5: Teams and teamwork: Putting together high performing teams
Lesson 1: Groups and teams
Lesson 2: Team process
Lesson 3: Conformity and cohesiveness

Module 6: Cross-cultural and global leadership
Lesson 1: Cultural competence
Lesson 2: Leading across cultures
Lesson 3: Expatriation
Lesson 4: Decision making and global staffing
Topic: Online; Teaching type: LO2; LO: TU
ITU: Course 2: Organisational behaviour: Know your people
Download: - Watch the videos
- Read the materials
- Do the quizzes

Session 3: Course 3: Adapt your leadership style

Module 1: The Leadership Challenge
Lesson 1: The importance of leadership
Lesson 2: The messy practice of leadership
Lesson 3: Leadership traits
Lesson 4: Leader needs - follower motivation
Lesson 5: Leadership styles
Lesson 6: Leadership grid
Lesson 7: Habit corner

Module 2: The Practices of Individual Leadership
Lesson 1: Contingency leadership models
Lesson 2: Organisational power
Lesson 3: Formal and informal leadership networks
Topic: Online; Teaching type: LO3; LO: TU
ITU: Course 3: Adapt your leadership style
Download: - Watch the videos
- Read the materials
- Do the quizzes

Session 4: Module 3: Leading Teams
Lesson 1: The rise of the team
Lesson 2: The role of leaders
Lesson 3: The role of followers
Lesson 4: Leading with psychological safety
Lesson 5: Teams and the future of work

Module 4: Leading the Organisation
Lesson 1: Charisma and transformational leaders
Lesson 2: Qualities of an ideal charismatic leader
Lesson 3: The dimensions of authentic leadership
Topic: Online; Teaching type: LO3; LO: TU
ITU: Course 3: Adapt your leadership style
Download: - Watch the videos
- Read the materials
- Do the quizzes
CLO1.3: Assess the degree of alignment between key capabilities and organisational architecture (culture, structure, people practices, systems)
Session 1: Module 5: Leadership and Ambiguity
Lesson 1: The 7 stages of leadership transformation: Part 1
Lesson 2: The 7 stages of leadership transformation: Part 2
Lesson 3: The adaptive leadership model: Part 1
Lesson 4: The adaptive leadership model: Part 2

Module 6: Critical, Pragmatic, and Popular Perspectives on Leadership
Lesson 1: Leaders behaving badly
Lesson 2: Leadership profiles
Lesson 3: Jeffrey Pfeffer's 'Leadership BS'
Lesson 4: The complexities of leadership
Topic: Online; Teaching type: LO3; LO: TU
ITU: Course 3: Adapt your leadership style
Download: - Watch the videos
- Read the materials
- Do the quizzes

Session 2: Course 4: Visionary leadership, identity & motivation: Become a meaning maker

Module 1: Meaning and making meaning
Lesson 1: Meaningful work
Lesson 2: Work design and meaning
Lesson 3: Meaninglessness
Lesson 4: Meaning through fit

Module 2: Brain, body and storytelling in meaning making
Lesson 1: The neuroscience of meaning making
Lesson 2: Creating meaning through voice and breath
Lesson 3: Creating meaning through body language & posture
Lesson 4: Creating meaning through stories
Topic: Online; Teaching type: LO4; LO: TU
ITU: Course 4: Visionary leadership, identity & motivation: Become a meaning maker
Download: - Watch the videos
- Read the materials
- Do the quizzes

Session 3: Module 3: Branding as meaning making
Lesson 1: Don’t be liked, be loved!
Lesson 2: Be visionary
Lesson 3: Be meaningful: Craft brand personality

Module 4: Meaning in social context
Lesson 1: Alienation and work in capitalist society
Lesson 2: A religious 'spirit of capitalism'
Lesson 3: A 'new spirit of capitalism
Topic: Online; Teaching type: LO4; LO: TU
ITU: Course 4: Visionary leadership, identity & motivation: Become a meaning maker
Download: - Watch the videos
- Read the materials
- Do the quizzes

Session 4: Module 5: Leadership and meaning making
Lesson 1: Framing
Lesson 2: Symbolic representation
Lesson 3: Rhetorical crafting
Lesson 4: Creating meaning through social identity

Module 6: Building brands
Lesson 1: Creating meaning through brand elements
Lesson 2: Brand logos and symbols
Lesson 3: Measuring and monitoring brand based meaning making
Review Spec
Topic: Online,Offline; Teaching type: LO4; LO: TU
ITU: Course 4: Visionary leadership, identity & motivation: Become a meaning maker
Download: https://flm.fpt.edu.vn/gui/role/student/- Watch the videos- Read the materials- Do the quizzes- Participate in Spec review slot (optional)Deadline of the Spec completion: End of Friday of the week.
CLO1.4: Develop and present concrete, suitable, and feasible organisational change recommendations that can resolve organisational misalignment issues
CLO2.1: Explain how individuals may differ across a range of attributes including their personality, values, perceptions, and emotions
CLO2.2: Explain the motivational characteristics of work and apply these to job design
CLO2.3: Analyse the implications of workplace diversity, including challenges and potential benefits
CLO2.4: Analyze the role of team dynamics and composition in the team performance
CLO3.1: Critically evaluate the similarities and differences between traditional and contemporary theories of leadership
CLO3.2: Analyse how post-industrial forms of participative and self-organising leadership might enable or disable effective cross-functional teamwork
CLO3.3: Examine the complexities and challenges of day-to-day organisational life might require agile shifts between different leadership styles
CLO4.1: Evaluate approaches to influencing and creating meaning at work
CLO4.2: Evaluate, create and apply strategies to leverage meaning making through branding
CLO4.3: Evaluate and apply approaches to meaning making that play a role in aligning employee buy-in of organisational narratives
CLO4.4: Situate discussions of meaning making within broader social contexts and concerns.