[major=MKT | course_id=CCM301 | syllabus_id=13398 | semester=8 | combo=MKT_COM2.1 | title=Crisis Communications Management]
Course ID: CCM301
Title EN: Crisis Communications Management
Title VI: Quản trị truyền thông khủng hoảng
Credits: 3.0
Prerequisites: CCO201 or MKT304 or IMC301c or IMC301
Description: This course covers crisis communication theory, crisis management approaches, classic cases and the influence of culture on crisis communication. This course will introduce the definitions of crisis and how they come about, the importance of the Enterprise Risk Management framework in crisis prevention and preparation, and how we can recognise and address crises in case they happen. This course focuses on the role of communications throughout the crisis management process, as well as how to utilise media relations and social media to prevent and/or respond to crises.
Apart from learning academic theories, students will have opportunities to apply their acquired knowledge & skills in analysing a real-world case study, as well as developing a industry-facing crisis communication plan for an organisation ("client") and self-organising an accompanied simulated media conference to address a crisis of that organisation. Throughout that, students will be equipped with practical experience and skills to be ready for their future career path in the communications field.
Finally, students can also use AI to assist their practices and assignemnts.
Student tasks: - Attend at least 80% of contact hours in order to be accepted to the final examination
- Actively participate in class activities
- Fulfill tasks given by instructor after class
- Use their own laptop in class only for learning purpose
- Read the textbook in advance
- Access the course websites (https://flm.fpt.edu.vn) for up-to-date information and material of the course.
Tools: 
Course type: traditional
Decision: 932/QĐ-ĐHFPT dated 08/22/2025
Approved date: 2025-08-22
CLO1: Identify organisational, industrial and environmental challenges and disasters
[1] category=Case Study Essay; type=on-going; weight=15.0; duration=Follow lecturer's; question_type=CLO2, CLO4, CLO5, CLO7; grading_guide=Test the acquainted knowledge which student obtained in the delivered chapters (Chapter 1, 6, 7, 8); completion_criteria=; clos=>0
[2] category=Class Participation and Preparation; type=on-going; weight=10.0; duration=; question_type=CLO7; grading_guide=; completion_criteria=; clos=>0
[3] category=Crisis Group Project; type=on-going; weight=25.0; duration=Follow lecturer's; question_type=CLO1, CLO2, CLO3, CLO4, CLO5, CLO6, CLO7; grading_guide=Test the acquainted knowledge and skills which student obtained in the delivered chapters (Chapter 1-8, with an emphasis on Chapter 2-5); completion_criteria=; clos=>0
[4] category=Simulated Media Conference; type=on-going; weight=20.0; duration=Follow lecturer's; question_type=CLO2, CLO3, CLO6, CLO7; grading_guide=Test the acquainted knowledge and skills which student obtained in the delivered chapters (Chapter 4-7); completion_criteria=; clos=>0
[5] category=Final Exam; type=Final exam; weight=30.0; duration=60'; question_type=CLO1, CLO2, CLO3, CLO4, CLO6; grading_guide=The questions will cover the lectures, class discussions, activities, exercises, and textbook.; completion_criteria=; clos=4
[1] desc=Khủng hoảng không bắt đầu từ truyền thông; author=Lê Quốc Vinh; publisher=RIO Book; Nhà xuất bản Dân Trí; edition=1st; isbn=; main=; online=; note=
[2] desc=Ongoing Crisis Communication: Planning, Managing, and Responding; author=W. Timothy Coombs; publisher=SAGE; edition=5th; isbn=ISBN-10: 1544331959, ISBN-13: 978-1544331959; main=True; online=; note=
[3] desc=Ongoing Crisis Communication: Planning, Managing, and Responding; author=W. Timothy Coombs; publisher=; edition=; isbn=9781071816646; main=True; online=; note=Chọn 1 trong 3 Giáo trình. Ưu tiên mua mã ISBN: 9781071816646
[4] desc=Ongoing Crisis Communication: Planning, Managing, and Responding (International Edition); author=Timothy Coombs,; publisher=SAGE; edition=; isbn=9781544328690; main=True; online=; note=
[5] desc=Quản trị khủng bố trực tuyến và xử lý khủng hoảng truyền thông hiệu quả; author=Phan Minh Cường; publisher=NXB Tổng Hợp TPHCM; edition=; isbn=; main=; online=; note=
Session 1: Course overview & introduction; overview of course assessment.
Topic: Offline; Teaching type: CLO5; LO: I, T
ITU: - Textbooks
- Slides: Course overview & introduction
- Syllabus
Materials: CCM301_phần 1
Download: https://flm.fpt.edu.vn/gui/role/student/- Participate in class activities: ask questions.- Read the syllabus

Session 2: Chapter 1: A Need for More Crisis Management Knowledge
Topic: Offline; Teaching type: CLO1, CLO2, CLO5; LO: I, T
ITU: - Main Textbook: chapter 1
- Slides: Chapter 1
Materials: CCM301_Phần 2
Download: https://flm.fpt.edu.vn/gui/role/student/- Read the main textbook: chapter 1- Participate in class activities: answer questions.

Session 3: Chapter 1: A Need for More Crisis Management Knowledge
Topic: Offline; Teaching type: CLO1, CLO2, CLO5; LO: T, U
ITU: - Main Textbook: chapter 1
- Slides: Chapter 1
Download: - Read the main textbook: chapter 1
- Participate in class activities: discuss the topic

Session 4: Chapter 1: A Need for More Crisis Management Knowledge
Topic: Offline; Teaching type: CLO1, CLO2, CLO5; LO: I, T
ITU: - Main Textbook: chapter 1
- Slides: Chapter 1
Download: https://flm.fpt.edu.vn/gui/role/student/- Read the main textbook: chapter 1- Participate in class activities: answer questions.
CLO2: Demonstrate an understanding of the concepts, theories and practice of issues management and crisis communication.
Session 1: Chapter 1: A Need for More Crisis Management Knowledge
Topic: Offline; Teaching type: CLO1, CLO2, CLO5, CLO7; LO: T, U
ITU: - Main Textbook: chapter 1
- Slides: Chapter 1
- Materials (case studies) on Internet
Download: - Form temporary groups of 4-6 students
- Participate in class activities: analyse a recent case study based on the models in the main textbook

Session 2: Chapter 1: A Need for More Crisis Management Knowledge
Class discussion about Case Study Essay
Topic: Offline; Teaching type: CLO1, CLO2, CLO5, CLO7; LO: T, U
ITU: - Main Textbook: chapter 1
- Slides: Chapter 1
- Materials (case studies) on Internet
Download: - Participate in class activities: analyse a recent case study based on the models in the main textbook (cont')
- Present their key findings in the class
- Ask questions about Case Study Essay assignment

Session 3: Chapter 2: Risk as the Foundation for Crisis Management and Crisis Communication
Topic: Offline; Teaching type: CLO1, CLO2, CLO5; LO: I, T
ITU: - Main Textbook: chapter 2
- Slides: Chapter 2
Download: https://flm.fpt.edu.vn/gui/role/student/- Read the main textbook: chapter 2- Participate in class activities: answer questions.

Session 4: Chapter 2: Risk as the Foundation for Crisis Management and Crisis Communication
Topic: Offline; Teaching type: CLO1, CLO2, CLO4, CLO5; LO: T, U
ITU: - Main Textbook: chapter 2
- Slides: Chapter 2
Download: - Read the main textbook: chapter 2
- Participate in class activities: discuss the topic (1)
CLO3: Utilize AI to analyse and develop strategies for organisational issues using the theories, models and methods of issues management and crisis communication
Session 1: Chapter 2: Risk as the Foundation for Crisis Management and Crisis Communication
Topic: Offline; Teaching type: CLO1, CLO2, CLO5; LO: I, T
ITU: - Main Textbook: chapter 2
- Slides: Chapter 2
Download: https://flm.fpt.edu.vn/gui/role/student/- Read the main textbook: chapter 2- Participate in class activities: answer questions.

Session 2: Chapter 2: Risk as the Foundation for Crisis Management and Crisis Communication
Topic: Offline; Teaching type: CLO1, CLO2, CLO4, CLO5; LO: T, U
ITU: - Main Textbook: chapter 2
- Slides: Chapter 2
Download: - Read the main textbook: chapter 2
- Participate in class activities: discuss the topic (2)

Session 3: Chapter 2: Risk as the Foundation for Crisis Management and Crisis Communication
Topic: Offline; Teaching type: CLO1, CLO2, CLO5; LO: I, T
ITU: - Main Textbook: chapter 2
- Slides: Chapter 2
Download: https://flm.fpt.edu.vn/gui/role/student/- Read the main textbook: chapter 2- Participate in class activities: answer questions.

Session 4: Chapter 2: Risk as the Foundation for Crisis Management and Crisis Communication
Topic: Offline; Teaching type: CLO1, CLO2, CLO4, CLO5; LO: T, U
ITU: - Main Textbook: chapter 2
- Slides: Chapter 2
Download: - Read the main textbook: chapter 2
- Participate in class activities: discuss the topic (3)
CLO4: Gain the capacity to critique organisational and industrial responses to issues and crises in terms of attitude and ethics
Session 1: Chapter 3: The Crisis Mitigation Process: Building Crisis Resistant Organizations
Topic: Offline; Teaching type: CLO1, CLO2, CLO5; LO: I, T
ITU: - Main Textbook: chapter 3
- Slides: Chapter 3
Download: https://flm.fpt.edu.vn/gui/role/student/- Read the main textbook: chapter 3- Participate in class activities: answer questions.

Session 2: Chapter 3: The Crisis Mitigation Process: Building Crisis Resistant Organizations
Topic: Offline; Teaching type: CLO2, CLO3, CLO5, CLO6; LO: T, U
ITU: - Main Textbook: chapter 3
- Slides: Chapter 3
- Google Search
Download: - Read the main textbook: chapter 3
- Practice exercise that applies the theory

Session 3: Chapter 3: The Crisis Mitigation Process: Building Crisis Resistant Organizations
Topic: Offline; Teaching type: CLO2, CLO3, CLO5, CLO6; LO: T, U
ITU: - Main Textbook: chapter 3
- Slides: Chapter 3
- Google Search
Download: - Read the main textbook: chapter 3
- Participate in class activities: discuss the exercise

Session 4: Chapter 3: The Crisis Mitigation Process: Building Crisis Resistant Organizations
Topic: Offline; Teaching type: CLO1, CLO2, CLO5; LO: I, T
ITU: - Main Textbook: chapter 3
- Slides: Chapter 3
Download: https://flm.fpt.edu.vn/gui/role/student/- Read the main textbook: chapter 3- Participate in class activities: answer questions.
CLO5: Develop a critical attitude towards crisis communications management
Session 1: Chapter 3: The Crisis Mitigation Process: Building Crisis Resistant Organizations
Topic: Offline; Teaching type: CLO2, CLO3, CLO5, CLO6; LO: T, U
ITU: - Main Textbook: chapter 3
- Slides: Chapter 3
- Google Search
Download: - Read the main textbook: chapter 3
- Practice exercise that applies the theory

Session 2: Chapter 3: The Crisis Mitigation Process: Building Crisis Resistant Organizations
Topic: Offline; Teaching type: CLO2, CLO3, CLO5, CLO6; LO: T, U
ITU: - Main Textbook: chapter 3
- Slides: Chapter 3
- Google Search
Download: - Read the main textbook: chapter 3
- Participate in class activities: discuss the exercise

Session 3: Chapter 4: Crisis Preparing: Part I
Topic: Offline; Teaching type: CLO1, CLO2, CLO5; LO: I, T
ITU: - Main Textbook: chapter 4
- Slides: Chapter 4
Download: https://flm.fpt.edu.vn/gui/role/student/- Read the main textbook: chapter 4- Participate in class activities: answer questions.

Session 4: Chapter 4: Crisis Preparing: Part I
Topic: Offline; Teaching type: CLO2, CLO3, CLO5, CLO6, CLO7; LO: T, U
ITU: - Main Textbook: chapter 4
- Slides: Chapter 4
- Google Search
Download: - Form temporary groups of 4-6 students
- Practice group exercise that applies the theory
CLO6: Identify and apply ethical standards of practice when dealing with issues management and crisis communication
Session 1: Chapter 4: Crisis Preparing: Part I
Topic: Offline; Teaching type: CLO2, CLO3, CLO5, CLO6, CLO7; LO: T, U
ITU: - Main Textbook: chapter 4
- Slides: Chapter 4
- Google Search
Download: - Practice group exercise that applies the theory (cont')
- Present the result in the class

Session 2: Chapter 4: Crisis Preparing: Part I
Topic: Offline; Teaching type: CLO1, CLO2, CLO5; LO: I, T
ITU: - Main Textbook: chapter 4
- Slides: Chapter 4
Download: https://flm.fpt.edu.vn/gui/role/student/- Read the main textbook: chapter 4- Participate in class activities: answer questions.

Session 3: Chapter 4: Crisis Preparing: Part I
Topic: Offline; Teaching type: CLO2, CLO3, CLO5, CLO6; LO: T, U
ITU: - Main Textbook: chapter 4
- Slides: Chapter 4
Download: - Read the main textbook: chapter 4
- Participate in class activities: discuss the topic

Session 4: Chapter 4: Crisis Preparing: Part I
Topic: Offline; Teaching type: CLO2, CLO3, CLO5, CLO6; LO: T, U
ITU: - Main Textbook: chapter 4
- Slides: Chapter 4
Download: - Read the main textbook: chapter 4
- Practice Media Training
CLO7: Skills in analysis and problem solving; AI Literacy and Responsible Communication; Proficient in presentation and teamwork skills; positive contributing attitude in the class and groupworks
Session 1: Chapter 5: Crisis Preparing: Part II
Topic: Offline; Teaching type: CLO1, CLO2, CLO5, CLO6; LO: I, T
ITU: - Main Textbook: chapter 5
- Slides: Chapter 5
Download: https://flm.fpt.edu.vn/gui/role/student/- Read the main textbook: chapter 5- Participate in class activities: answer questions.

Session 2: Chapter 5: Crisis Preparing: Part II
Topic: Offline; Teaching type: CLO2, CLO3, CLO5, CLO6, CLO7; LO: T, U
ITU: - Main Textbook: chapter 5
- Slides: Chapter 5
Download: - Read the main textbook: chapter 5
- Form temporary groups of 4-6 students
- Practice group exercise that applies the theory

Session 3: Chapter 5: Crisis Preparing: Part II
Topic: Offline; Teaching type: CLO2, CLO3, CLO5, CLO6, CLO7; LO: T, U
ITU: - Main Textbook: chapter 5
- Slides: Chapter 5
Download: - Read the main textbook: chapter 5
- Practice group exercise that applies the theory (cont')
- Present the result in the class

Session 4: Chapter 5: Crisis Preparing: Part II
Topic: Offline; Teaching type: CLO1, CLO2, CLO5; LO: I, T
ITU: - Main Textbook: chapter 5
- Slides: Chapter 5
Download: https://flm.fpt.edu.vn/gui/role/student/- Read the main textbook: chapter 5- Participate in class activities: answer questions.
Session 1: Chapter 5: Crisis Preparing: Part II
Topic: Offline; Teaching type: CLO2, CLO3, CLO5, CLO6; LO: T, U
ITU: - Main Textbook: chapter 5
- Slides: Chapter 5
- AI tools for writing assistance
Download: - Read the main textbook: chapter 5
- Try to apply AI tools to prepare a news release

Session 2: Chapter 5: Crisis Preparing: Part II
Class discussion about Group Assessments
Topic: Offline; Teaching type: CLO2, CLO3, CLO5, CLO6, CLO7; LO: T, U
ITU: - Main Textbook: chapter 5
- Slides: Chapter 5
Download: - Read the main textbook: chapter 5
- Ask questions about Group Assessments
- Form groups for the Group Assessments

Session 3: Chapter 6: Recognizing Crises
Topic: Offline; Teaching type: CLO1, CLO2, CLO5; LO: I, T
ITU: - Main Textbook: chapter 6
- Slides: Chapter 6
Download: https://flm.fpt.edu.vn/gui/role/student/- Read the main textbook: chapter 6- Participate in class activities: answer questions.

Session 4: Chapter 6: Recognizing Crises
Topic: Offline; Teaching type: CLO2, CLO3, CLO5, CLO6; LO: T, U
ITU: - Main Textbook: chapter 6
- Slides: Chapter 6
Download: https://flm.fpt.edu.vn/gui/role/student/- Read the main textbook: chapter 6- Participate in class activities: answer questions.
Session 1: Chapter 6: Recognizing Crises
Topic: Offline; Teaching type: CLO2, CLO3, CLO5, CLO6; LO: T, U
ITU: - Main Textbook: chapter 6
- Slides: Chapter 6
Download: - Read the main textbook: chapter 6
- Participate in class activities: discuss the topic

Session 2: Chapter 7: Crisis Responding
Topic: Offline; Teaching type: CLO1, CLO2, CLO5, CLO6; LO: I, T
ITU: - Main Textbook: chapter 7
- Slides: Chapter 7
Download: https://flm.fpt.edu.vn/gui/role/student/- Read the main textbook: chapter 7- Participate in class activities: answer questions.

Session 3: Chapter 7: Crisis Responding
Topic: Offline; Teaching type: CLO1, CLO2, CLO4, CLO5, CLO6; LO: T, U
ITU: - Main Textbook: chapter 7
- Slides: Chapter 7
Download: https://flm.fpt.edu.vn/gui/role/student/- Read the main textbook: chapter 7- Participate in class activities: answer questions.

Session 4: Chapter 7: Crisis Responding
Topic: Offline; Teaching type: CLO1, CLO2, CLO4, CLO5, CLO6; LO: T, U
ITU: - Main Textbook: chapter 7
- Slides: Chapter 7
Download: - Read the main textbook: chapter 7
- Participate in class activities: discuss the topic
Session 1: Chapter 7: Crisis Responding
Topic: Offline; Teaching type: CLO1, CLO2, CLO5, CLO6; LO: I, T
ITU: - Main Textbook: chapter 7
- Slides: Chapter 7
Download: https://flm.fpt.edu.vn/gui/role/student/- Read the main textbook: chapter 7- Participate in class activities: answer questions.

Session 2: Chapter 7: Crisis Responding
Topic: Offline; Teaching type: CLO1, CLO2, CLO3, CLO5, CLO6, CLO7; LO: T, U
ITU: - Main Textbook: chapter 7
- Slides: Chapter 7
Download: - Read the main textbook: chapter 7
- Form temporary groups of 4-6 students
- Practice group exercise that applies the theory

Session 3: Chapter 7: Crisis Responding
Topic: Offline; Teaching type: CLO1, CLO2, CLO3, CLO5, CLO6, CLO7; LO: T, U
ITU: - Main Textbook: chapter 7
- Slides: Chapter 7
Download: - Read the main textbook: chapter 7
- Practice group exercise that applies the theory (cont')
- Present the result in the class

Session 4: Guest Speaker (online/offline). In special situations, the seminar/group discussion can be replaced with the consent of the subject leader.
Topic: Offline/online; Teaching type: CLO1, CLO2, CLO4, CLO5, CLO6; LO: I, T, U
ITU: Presentation Notes
Download: - Take notes from Guest Speaker's Presentation
- Discuss with Guest Speaker
Session 1: Guest Speaker (online/offline). In special situations, the seminar/group discussion can be replaced with the consent of the subject leader.
Topic: Offline/online; Teaching type: CLO1, CLO2, CLO4, CLO5, CLO6; LO: I, T, U
ITU: Presentation Notes
Download: - Take notes from Guest Speaker's Presentation
- Discuss with Guest Speaker

Session 2: Guest Speaker (online/offline). In special situations, the seminar/group discussion can be replaced with the consent of the subject leader.
Topic: Offline/online; Teaching type: CLO1, CLO2, CLO4, CLO5, CLO6; LO: I, T, U
ITU: Presentation Notes
Download: - Take notes from Guest Speaker's Presentation
- Discuss with Guest Speaker

Session 3: Chapter 8: Postcrisis Concerns
Topic: Offline; Teaching type: CLO1, CLO2, CLO5; LO: I, T
ITU: - Main Textbook: chapter 8
- Slides: Chapter 8
Download: https://flm.fpt.edu.vn/gui/role/student/- Read the main textbook: chapter 8- Participate in class activities: answer questions.

Session 4: Chapter 8: Postcrisis Concerns
Topic: Offline; Teaching type: CLO2, CLO3, CLO4, CLO5; LO: T, U
ITU: - Main Textbook: chapter 8
- Slides: Chapter 8
Download: https://flm.fpt.edu.vn/gui/role/student/- Read the main textbook: chapter 8- Participate in class activities: answer questions.
Session 1: Chapter 8: Postcrisis Concerns
Topic: Offline; Teaching type: CLO2, CLO3, CLO4, CLO5; LO: T, U
ITU: - Main Textbook: chapter 8
- Slides: Chapter 8
- Google Search
Download: - Read the main textbook: chapter 8
- Participate in class activities: discuss the topic

Session 2: Crisis Group Project - Presentation
Topic: Offline; Teaching type: CLO1, CLO2, CLO3, CLO4, CLO5, CLO6, CLO7; LO: U
ITU: Students' Presentation Slide
Download: - Present the groupwork
- Q&A with lecturer & other groups
- Take feedback & revise the groupwork (if any)

Session 3: Crisis Group Project - Presentation
Topic: Offline; Teaching type: CLO1, CLO2, CLO3, CLO4, CLO5, CLO6, CLO7; LO: U
ITU: Students' Presentation Slide
Download: - Present the groupwork
- Q&A with lecturer & other groups
- Take feedback & revise the groupwork (if any)

Session 4: Crisis Group Project - Presentation
Topic: Offline; Teaching type: CLO1, CLO2, CLO3, CLO4, CLO5, CLO6, CLO7; LO: U
ITU: Students' Presentation Slide
Download: - Present the groupwork
- Q&A with lecturer & other groups
- Take feedback & revise the groupwork (if any)
Session 1: Crisis Group Project - Presentation
Topic: Offline; Teaching type: CLO1, CLO2, CLO3, CLO4, CLO5, CLO6, CLO7; LO: U
ITU: Students' Presentation Slide
Download: - Present the groupwork
- Q&A with lecturer & other groups
- Take feedback & revise the groupwork (if any)

Session 2: Crisis Group Project - Presentation
Topic: Offline; Teaching type: CLO1, CLO2, CLO3, CLO4, CLO5, CLO6, CLO7; LO: U
ITU: Students' Presentation Slide
Download: - Present the groupwork
- Q&A with lecturer & other groups
- Take feedback & revise the groupwork (if any)

Session 3: Crisis Group Project - Presentation
Topic: Offline; Teaching type: CLO1, CLO2, CLO3, CLO4, CLO5, CLO6, CLO7; LO: U
ITU: Students' Presentation Slide
Download: - Present the groupwork
- Q&A with lecturer & other groups
- Take feedback & revise the groupwork (if any)

Session 4: Simulated Media Conference
Topic: Offline; Teaching type: CLO2, CLO3, CLO6, CLO7; LO: U
ITU: - Media kit, including the press releases (to be delivered at the conference)
- Briefing book for the spokesperson
Download: - Organise the Simulated Media Conference
- Q&A with “journalist” members of the class
- Take feedback & revise the groupwork (if any)
Session 1: Simulated Media Conference
Topic: Offline; Teaching type: CLO2, CLO3, CLO6, CLO7; LO: U
ITU: - Media kit, including the press releases (to be delivered at the conference)
- Briefing book for the spokesperson
Download: - Organise the Simulated Media Conference
- Q&A with “journalist” members of the class
- Take feedback & revise the groupwork (if any)

Session 2: Simulated Media Conference
Topic: Offline; Teaching type: CLO2, CLO3, CLO6, CLO7; LO: U
ITU: - Media kit, including the press releases (to be delivered at the conference)
- Briefing book for the spokesperson
Download: - Organise the Simulated Media Conference
- Q&A with “journalist” members of the class
- Take feedback & revise the groupwork (if any)

Session 3: Simulated Media Conference
Topic: Offline; Teaching type: CLO2, CLO3, CLO6, CLO7; LO: U
ITU: - Media kit, including the press releases (to be delivered at the conference)
- Briefing book for the spokesperson
Download: - Organise the Simulated Media Conference
- Q&A with “journalist” members of the class
- Take feedback & revise the groupwork (if any)

Session 4: Simulated Media Conference
Topic: Offline; Teaching type: CLO2, CLO3, CLO6, CLO7; LO: U
ITU: - Media kit, including the press releases (to be delivered at the conference)
- Briefing book for the spokesperson
Download: - Organise the Simulated Media Conference
- Q&A with “journalist” members of the class
- Take feedback & revise the groupwork (if any)
Session 1: Simulated Media Conference
Topic: Offline; Teaching type: CLO2, CLO3, CLO6, CLO7; LO: U
ITU: - Media kit, including the press releases (to be delivered at the conference)
- Briefing book for the spokesperson
Download: - Organise the Simulated Media Conference
- Q&A with “journalist” members of the class
- Take feedback & revise the groupwork (if any)

Session 2: Revision
Topic: Offline; Teaching type: CLO1, CLO2, CLO3, CLO4, CLO6; LO: T, U
ITU: - Textbooks
- Slides: all chapters
- Syllabus
Download: - Re-read notes, slides and textbooks
- Ask and answer questions
- Discuss among students

Session 3: Revision
Topic: Offline; Teaching type: CLO1, CLO2, CLO3, CLO4, CLO6; LO: T, U
ITU: - Textbooks
- Slides: all chapters
- Syllabus
Download: - Re-read notes, slides and textbooks
- Ask and answer questions
- Discuss among students

Session 4: Revision
Topic: Offline; Teaching type: CLO1, CLO2, CLO3, CLO4, CLO6; LO: T, U
ITU: - Textbooks
- Slides: all chapters
- Syllabus
Download: - Re-read notes, slides and textbooks
- Ask and answer questions
- Discuss among students