Business English – Level 2 (ENM402)
Vietnamese title: Tiếng Anh Thương mại - Cấp 2
Credits: 3
Prerequisites: Passed ENM302

Description:
This course is designed to help students further improve their ability to communicate in English in a wide range of business and business-related situations at upper intermediate level of English. It also helps students develop necessary knowledge and skills to succeed in business. In addition to the business-focused contents, the course is enhanced with supplementary activities corresponding to B2+ level of the Common European Framework of Reference for Languages. In particular the course will help students:
* Communicate effectively in discussions, meetings, negotiations, socialization events
* acquire and effectively use professional skills including telephoning, presentations, correspondence exchange, decision making, and problem solving.
* enrich knowledge of business trends in the fast-changing world
* enhance students' employabilty

Learning outcomes:
Demonstrate knowledge of business vocabulary, terminology and concepts (of level B2+) in digital business, finance, investment, management, relocation, strategic alliances, and operations to convey messages clearly and effectively
Build awareness and identify business situations, including how to understand and communicate in different business contexts and working across cultures with authentic content at B2+ level from the Financial Times and other news sources
Apply the principles of effective business communication at B2+ level ( language skills, soft skills and business skills), including clarity, conciseness, and formality in various international business settings ; Demonstrate a professional attitude in all forms of business communication, showing respect, politeness, and consideration for others.
Demonstrate critical thinking skills to analyze business problems and scenarios critically
Write e-mails of proposal and business report summary
Be cooperative, supportive, and responsible in group work.
Apply the processes involved in financing, business change, market research, relocation, partnership, and decision-making that enhances employability
Identify key points, main ideas, supporting details, writer/ speaker's tone and attitude, recognize different communication styles used in diverse contexts about a variety of business-related topics of level B2+

Student tasks:
- Attend more than 80% of contact hours in order to be accepted to the final examination
- Actively participate in class activities
- Fulfil tasks given by intructor after class
- Use their own laptop in class only for learning purpose
- Access the course website (https://fu-edunext.fpt.edu.vn/) for group discussions to contruct knowledge, for practicing and assessment

Tools:
- Internet

Materials:
description: Business Partner B2+
author: Iwonna DubickaMarjorie RosenbergBob DignenMike HoganLizzie WrightwithMargaret O'KeeffeLewis LansfordRos Wright
publisher: Pearson.
published_date: 2018
isbn: 3868948139
description: Business Partner B2
description: For students:
description: 1) ST: Student’s Book
description: For Teacher:
description: 1) Student’s Book
description: 2) MyEnglishLab + Teacher's Resource
description: 3) Presentation Tool
description: Market Leader level Upper Intermediate
publisher: Pearson.

Assessments:
category: Assignment 1
type: on-going
weight: 10.0
duration: 150 minutes
question_type: CLO:1, 3, 4, 6, 7
no_question: OP1: Individual work- WritingSuggestion: Prepare a market research plan to improve the brand image then write a reportOP2: (For Constructivism Approach only): Follow lecturer's proposal
grading_guide: Knowledge and skills in studied unit(s): Units 3& 8 (Business Partner B2 and Units 1&2 (Business Partner B2+)
note: Students work in group and prepare a market research plan to improve the brand image
category: Assignment 2
type: on-going
weight: 10.0
duration: 150 minutes
question_type: CLO:1, 3, 4, 6, 7
no_question: OP1: Pairwork- Speaking (Role -Play)OP2: (For Constructivism Approach only): Follow lecturer's proposal
grading_guide: Knowledge and skills in studied unit(s): Units5 6 & 8 (Business Partner B2+)
note: Students work in pair and negotiate secondment Contract
category: Progress Test 1
type: on-going
weight: 15.0
duration: Reading : ~30 minutesListening: ~15 minutesWriting: 40 -60 minutes
question_type: Reading: CLO 1,2, 4, 8Listening: CLO 1, 2, 4, 8Writing: CLO 1, 3, 4, 5
no_question: Reading: MC, Multi response, Matching, Completion, Critical thinkingVocabulary: MC, Multi response, Matching, Completion, Making sentencesWriting:an annual report summary, or a press release, or an email
knowledge_and_skill: Optional
grading_guide: Knowledge and skills in studied unit(s): Units 3& 8 (Business Partner B2 and Units 1&2 (Business Partner B2+)
note: in classroom using computer
category: Progress Test 2
type: on-going
weight: 15.0
duration: 105'
question_type: CLO:1, 3, 4, 6, 7
no_question: Speaking: Opinion-based prompts, Problem-solving scenarios or Role-playing
knowledge_and_skill: Optional
grading_guide: Knowledge and skills in studied unit(s): all units
note: Students work in group of 2-4
category: Final exam
type: Final exam
weight: 50.0
question_type: CLO: 1->7
grading_guide: Knowledge and skills in studied unit(s)
note: by Exam Board
category: Listening
type: Final exam
weight: 10.0
duration: 25'
question_type: CLO 1, 2, 4, 8
no_question: 2 recordings: Recording 1 (B2); Recording 2 (B2+)~5 mins/recording8 -10 MCQ or matching or fill in blank/each recording
grading_guide: Knowledge and skills in studied unit(s)
note: in exam room, using computer or papers
category: Reading
type: Final exam
weight: 10.0
duration: 30
question_type: CLO 1,2, 4, 8
no_question: Two texts: text 1 - B2+ (~400 words), B2+ (~400 words)8-10 questions/text: MCQ -4 options; matching
knowledge_and_skill: 8-10 questions/text: MCQ -4 options; matching
grading_guide: Knowledge and skills in studied unit(s)
note: in exam room, using computer or papers
category: Speaking
type: Final exam
weight: 15.0
duration: 10 mins/student
question_type: CLO 1, 3, 6, 7
no_question: Part 1 role-play in pairs (5-7 mins)Part 2: opinion-based prompts or mini problem-solving scenarios individually (3-5 mins)
grading_guide: Knowledge and skills in studied unit(s)
note: Students are tested individually and in pairs; Topics for discussion are the topics covered during the course
category: Writing
type: Final exam
weight: 15.0
duration: 40'
question_type: CLO 1, 3, 4, 5
no_question: Write a proposal email of about 250 words
knowledge_and_skill: 200-400 words
grading_guide: Based on topics of studied units
note: in exam room, using computer or papers

Schedule:
session: Course Introduction
UNIT 3: FINANCE
3.1 > Recessions and depressions
3.2 > Catching up with rivals
3.3 > Communication skills: Managing bad news
learning_outcomes: ITU
materials: ENM402_1
session: Course Introduction
UNIT 3: FINANCE
3.1 > Recessions and depressions
3.2 > Catching up with rivals
3.3 > Communication skills: Managing bad news
learning_outcomes: TU
materials: ENM402_2
session: Course Introduction
UNIT 3: FINANCE
3.1 > Recessions and depressions
3.2 > Catching up with rivals
3.3 > Communication skills: Managing bad news
learning_outcomes: TU
materials: ENM402_3
session: UNIT 3: FINANCE
3.4 > Business skills: Telephoning to clarify
3.5 > Writing: Annual report summary
learning_outcomes: TU
materials: ENM402_4
session: UNIT 3: FINANCE
3.4 > Business skills: Telephoning to clarify
3.5 > Writing: Annual report summary
learning_outcomes: TU
materials: ENM402_5
session: UNIT 3: FINANCE
3.4 > Business skills: Telephoning to clarify
3.5 > Writing: Annual report summary
learning_outcomes: TU
materials: ENM402_6
session: UNIT 3: FINANCE
Business workshop > 3 Investment opportunities
UNIT 8 > CHANGE
8.1 > Change at Brompton Bikes
8.2 > Managing change
learning_outcomes: TU
materials: ENM402_7
session: UNIT 3: FINANCE
Business workshop > 3 Investment opportunities
UNIT 8 > CHANGE
8.1 > Change at Brompton Bikes
8.2 > Managing change
learning_outcomes: TU
materials: ENM402_8
session: UNIT 3: FINANCE
Business workshop > 3 Investment opportunities
UNIT 8 > CHANGE
8.1 > Change at Brompton Bikes
8.2 > Managing change
learning_outcomes: TU
materials: ENM402_9
session: UNIT 8 > CHANGE
8.3 › Communication skills: Coaching and mentoring
8.4 › Business skills: Brainstorming
learning_outcomes: TU
materials: ENM402_10
session: UNIT 8 > CHANGE
8.3 › Communication skills: Coaching and mentoring
8.4 › Business skills: Brainstorming
learning_outcomes: TU
materials: ENM402_11
session: UNIT 8 > CHANGE
8.3 › Communication skills: Coaching and mentoring
8.4 › Business skills: Brainstorming
learning_outcomes: TU
materials: ENM402_12
session: UNIT 8 > CHANGE
8.5 > Writing: Press release
Business workshop > 8 Chillhot Sauces, Malaysia
learning_outcomes: TU
materials: ENM402_13
session: UNIT 8 > CHANGE
8.5 > Writing: Press release
Business workshop > 8 Chillhot Sauces, Malaysia
learning_outcomes: TU
materials: ENM402_14
session: UNIT 8 > CHANGE
8.5 > Writing: Press release
Business workshop > 8 Chillhot Sauces, Malaysia
learning_outcomes: TU
materials: ENM402_15
session: UNIT 1 > MARKET RESEARCH
1.1 > Market research methods
1.2 > Working with a focus group
1.3 > Communication skills: Carrying out a needs analysis
learning_outcomes: TU
materials: ENM402_16
session: UNIT 1 > MARKET RESEARCH
1.1 > Market research methods
1.2 > Working with a focus group
1.3 > Communication skills: Carrying out a needs analysis
learning_outcomes: TU
materials: ENM402_17
session: UNIT 1 > MARKET RESEARCH
1.1 > Market research methods
1.2 > Working with a focus group
1.3 > Communication skills: Carrying out a needs analysis
learning_outcomes: TU
materials: ENM402_18
session: UNIT 1 > MARKET RESEARCH
1.4 > Business skills: Dealing with questions
1.5 > Writing: Reports - Summary findings
learning_outcomes: TU
materials: ENM402_19
session: UNIT 1 > MARKET RESEARCH
1.4 > Business skills: Dealing with questions
1.5 > Writing: Reports - Summary findings
learning_outcomes: TU
materials: ENM402_20
session: UNIT 1 > MARKET RESEARCH
1.4 > Business skills: Dealing with questions
1.5 > Writing: Reports - Summary findings
learning_outcomes: TU
materials: ENM402_21
session: UNIT 1 > MARKET RESEARCH
Business workshop > improving the image
learning_outcomes: TU
materials: ENM402_22
session: UNIT 1 > MARKET RESEARCH
Business workshop > improving the image
learning_outcomes: TU
materials: ENM402_23
session: UNIT 1 > MARKET RESEARCH
Business workshop > improving the image
Assignment 1: write a report
learning_outcomes: TU
materials: ENM402_24
session: UNIT 2 > GIVE AND TAKE
2.1 > Manager or mentor?
2.2 > Kindness or success?
2.3 > Communication skills: Changing an agreement
learning_outcomes: TU
materials: ENM402_25
session: UNIT 2 > GIVE AND TAKE
2.1 > Manager or mentor?
2.2 > Kindness or success?
2.3 > Communication skills: Changing an agreement
learning_outcomes: TU
materials: ENM402_26
session: UNIT 2 > GIVE AND TAKE
2.1 > Manager or mentor?
2.2 > Kindness or success?
2.3 > Communication skills: Changing an agreement
learning_outcomes: TU
materials: ENM402_27
session: UNIT 2 > GIVE AND TAKE
2.4 > Business skills: Collaboration
2.5 > Writing: Emails - Stating requirements
Business workshop > Try to see it my way
learning_outcomes: TU
materials: ENM402_28
session: UNIT 2 > GIVE AND TAKE
2.4 > Business skills: Collaboration
2.5 > Writing: Emails - Stating requirements
Business workshop > Try to see it my way
learning_outcomes: TU
materials: ENM402_29
session: UNIT 2 > GIVE AND TAKE
2.4 > Business skills: Collaboration
2.5 > Writing: Emails - Stating requirements
Business workshop > Try to see it my way
learning_outcomes: TU
materials: ENM402_30
session: REVIEW + PROGRESS TEST 1
learning_outcomes: U
materials: ENM402_31
session: REVIEW + PROGRESS TEST 1
learning_outcomes: U
materials: ENM402_32
session: REVIEW + PROGRESS TEST 1
learning_outcomes: U
materials: ENM402_33
session: UNIT 5 > Global Mobility
5.1 > Secondments abroad
5.2 > Relocation and retention
5.3 > Communication skills: Managing challenging feedback
learning_outcomes: TU
materials: ENM402_34
session: UNIT 5 > Global Mobility
5.1 > Secondments abroad
5.2 > Relocation and retention
5.3 > Communication skills: Managing challenging feedback
learning_outcomes: TU
materials: ENM402_35
session: UNIT 5 > Global Mobility
5.1 > Secondments abroad
5.2 > Relocation and retention
5.3 > Communication skills: Managing challenging feedback
learning_outcomes: TU
materials: ENM402_36
session: UNIT 5 > Global Mobility
5.4 > Business skills: Reviewing projects
5.5 > Writing: Performance review summary
learning_outcomes: TU
materials: ENM402_37
session: UNIT 5 > Global Mobility
5.4 > Business skills: Reviewing projects
5.5 > Writing: Performance review summary
learning_outcomes: TU
materials: ENM402_38
session: UNIT 5 > Global Mobility
5.4 > Business skills: Reviewing projects
5.5 > Writing: Performance review summary
learning_outcomes: TU
materials: ENM402_39
session: UNIT 5 > Global Mobility
Business workshop > Ready for relocation?
Assignment 2 Introduction: Negotiating secondment Contract (Pairwwork)
learning_outcomes: TU
materials: ENM402_40
session: UNIT 5 > Global Mobility
Business workshop > Ready for relocation?
learning_outcomes: TU
materials: ENM402_41
session: UNIT 5 > Global Mobility
Business workshop > Ready for relocation?
learning_outcomes: TU
materials: ENM402_42
session: Assignment 2
learning_outcomes: TU
materials: ENM402_43
session: Assignment 2 (Cont)
learning_outcomes: TU
materials: ENM402_44
session: UNIT 6 > ALLIANCES
6.1 > Strategic alliances
6.2 > Business partnerships
6.3 > Communication skills: Diffusing conflict
learning_outcomes: TU
materials: ENM402_45
session: UNIT 6 > ALLIANCES
6.1 > Strategic alliances
6.2 > Business partnerships
6.3 > Communication skills: Diffusing conflict
learning_outcomes: TU
materials: ENM402_46
session: UNIT 6 > ALLIANCES6.3 > Communication skills: Diffusing conflict
6.4 > Business skills: Learning from mistakes
6.5 > Writing: Report extract
learning_outcomes: TU
materials: ENM402_47
session: UNIT 6 > ALLIANCES6.3 > Communication skills: Diffusing conflict
6.4 > Business skills: Learning from mistakes
6.5 > Writing: Report extract
learning_outcomes: TU
materials: ENM402_48
session: UNIT 6 > ALLIANCES
Business workshop > Growing the business
UNIT 8 > DECISIONS
8.1 > The Idle Man
8.2 > Better decision-making
learning_outcomes: TU
materials: ENM402_49
session: UNIT 6 > ALLIANCES
Business workshop > Growing the business
UNIT 8 > DECISIONS
8.1 > The Idle Man
8.2 > Better decision-making
learning_outcomes: TU
materials: ENM402_50
session: UNIT 6 > ALLIANCES
Business workshop > Growing the business
UNIT 8 > DECISIONS
8.1 > The Idle Man
8.2 > Better decision-making
learning_outcomes: TU
materials: ENM402_51
session: UNIT 8 > DECISIONS
8.3 > Communication skills: Influencing a decision
8.4 > Business skills:
Maintaining relationships
8.5 > Writing: Describing a decision
learning_outcomes: TU
materials: ENM402_52
session: UNIT 8 > DECISIONS
8.3 > Communication skills: Influencing a decision
8.4 > Business skills:
Maintaining relationships
8.5 > Writing: Describing a decision
learning_outcomes: TU
materials: ENM402_53
session: UNIT 8 > DECISIONS
8.3 > Communication skills: Influencing a decision
8.4 > Business skills:
Maintaining relationships
8.5 > Writing: Describing a decision
learning_outcomes: TU
materials: ENM402_54
session: UNIT 8 > DECISIONS
Business workshop > Decisions, decisions (Propose a strategy to expand the restaurant chain and address current issues)
learning_outcomes: TU
materials: ENM402_55
session: UNIT 8 > DECISIONS
Business workshop > Decisions, decisions (Propose a strategy to expand the restaurant chain and address current issues)
learning_outcomes: TU
materials: ENM402_56
session: UNIT 8 > DECISIONS
Business workshop > Decisions, decisions (Propose a strategy to expand the restaurant chain and address current issues)
learning_outcomes: TU
materials: ENM402_57
session: REVIEW + PROGRESS TEST 2
learning_outcomes: U
materials: ENM402_58
session: REVIEW + PROGRESS TEST 2
learning_outcomes: U
materials: ENM402_59
session: REVIEW + PROGRESS TEST 2
learning_outcomes: U
materials: ENM402_60