Organizational Behavior (OBE102c)
Vietnamese title: Hành vi tổ chức
Credits: 3

Description:
This specialization is designed to help students become an adaptable leader, ready to face the challenges of the disrupted workplace. This specialization will equip students with the skills to lead and navigate the ever-changing global environment we now work in. Through four themed courses students will: learn how to motivate staff with meaningful work (Become a Meaning Maker); better enable your organization to deliver on its strategic objectives (Know Your Organisation); harness your team’s diversity and use teamwork to innovate and increase your organization’s output (Know Your People), and strengthen your personal leadership skills (Adapt Your Leadership Style).

Learning outcomes:
Define the key organisational capabilities required for a firm’s positioning strategy as the anchoring point for leading an organisation
Identify the organisational misalignment issues that a leader should prioritize and focus their change plan on
Assess the degree of alignment between key capabilities and organisational architecture (culture, structure, people practices, systems)
Develop and present concrete, suitable, and feasible organisational change recommendations that can resolve organisational misalignment issues
Explain how individuals may differ across a range of attributes including their personality, values, perceptions, and emotions
Explain the motivational characteristics of work and apply these to job design
Analyse the implications of workplace diversity, including challenges and potential benefits
Analyze the role of team dynamics and composition in the team performance
Critically evaluate the similarities and differences between traditional and contemporary theories of leadership
Analyse how post-industrial forms of participative and self-organising leadership might enable or disable effective cross-functional teamwork
Examine the complexities and challenges of day-to-day organisational life might require agile shifts between different leadership styles
Evaluate approaches to influencing and creating meaning at work
Evaluate, create and apply strategies to leverage meaning making through branding
Evaluate and apply approaches to meaning making that play a role in aligning employee buy-in of organisational narratives
Situate discussions of meaning making within broader social contexts and concerns.

Student tasks:
Access the specialization on Coursera and complete all courses' requirements to earn a certificate of completion for the specialization, in order to be qualified for the Final Exam.

Tools:
Internet access

Materials:
description: https://www.coursera.org/specializations/hr-management-leadership
publisher: Coursera
note: Spec: Leading: Human Resource Management and Leadership Specialization
description: https://www.coursera.org/learn/visionary-leadership-meaning-maker
publisher: Coursera
note: MOOC 4: Visionary leadership, identity & motivation: Become a meaning maker
description: https://www.coursera.org/learn/leadership-adapt-your-style
publisher: Coursera
note: MOOC 3: Adapt your leadership style
description: https://www.coursera.org/learn/organisational-behaviour-know-your-people
publisher: Coursera
note: MOOC 2: Organisational behaviour: Know your people
description: https://www.coursera.org/learn/organisational-design-know-your-organisation
publisher: Coursera
note: MOOC 1: Organisational design: Know your organisation

Assessments:
category: Final Exam
type: Final exam
weight: 100.0
duration: 60 mins
no_question: Multiple choicesMarked by Computer
knowledge_and_skill: 50
grading_guide: All studied courses. Each module of course contributes 3-4 questions.
note: by Exam Board

Schedule:
session: Introduction
Course 1: Organisational design: Know your organisation

Module 1: Organisational alignment
Lesson 1: Organisational alignment
Lesson 2: The importance of key capabilities
Lesson 3: How to identify key capabilities
Lesson 4: Value chain analysis
Lesson 5: Habit corner – sample

Module 2: Organisational culture
Lesson 1: What is organisational culture?
Lesson 2: Why organisational culture is important
Lesson 3: Types of organisational culture
Lesson 4: Levers of cultural change
learning_outcomes: ITU
session: Module 3: Organisational structure
Lesson 1: Key trade-offs in organisational structure
Lesson 2: Types of organisational structure
Lesson 3: Advantages and disadvantages of different structure types

Module 4: Organisational control systems
Lesson 1: The four types of control systems
Lesson 2: The balanced score card
learning_outcomes: TU
session: Module 5: Strategic human resource management (HRM)
Lesson 1: A strategic approach to HRM
Lesson 2: Strategic workforce segmentation
Lesson 3: Apply a strategic workforce segmentation diagnostic tool

Module 6: From organisational alignment diagnosis to solutions
Lesson 1: From critical issues to possible solutions
Lesson 2: Risk assessment of proposed solutions
learning_outcomes: TU
session: Course 2: Organisational behaviour: Know your people

Module 1: People in Organisations
Lesson 1: Personality
Lesson 2: Values and attitudes
Lesson 3: Perception
Lesson 4: Habit corner - Overcome restrictive mental models

Module 2: Diversity and Inclusion
Lesson 1: Diversity: Some fundamentals
Lesson 2: The challenge of diversity
Lesson 3: Diversity management
learning_outcomes: TU
session: Module 3: Motivating Your People
Lesson 1: What motivates your people?
Lesson 2: How to motivate your people?
Lesson 3: Designing a motivating job

Module 4: Conflict and Emotion: Good or Bad?
Lesson 1: Conflict
Lesson 2: Conflict process
Lesson 3: Emotions
learning_outcomes: TU
session: Module 5: Teams and teamwork: Putting together high performing teams
Lesson 1: Groups and teams
Lesson 2: Team process
Lesson 3: Conformity and cohesiveness

Module 6: Cross-cultural and global leadership
Lesson 1: Cultural competence
Lesson 2: Leading across cultures
Lesson 3: Expatriation
Lesson 4: Decision making and global staffing
learning_outcomes: TU
session: Course 3: Adapt your leadership style

Module 1: The Leadership Challenge
Lesson 1: The importance of leadership
Lesson 2: The messy practice of leadership
Lesson 3: Leadership traits
Lesson 4: Leader needs - follower motivation
Lesson 5: Leadership styles
Lesson 6: Leadership grid
Lesson 7: Habit corner

Module 2: The Practices of Individual Leadership
Lesson 1: Contingency leadership models
Lesson 2: Organisational power
Lesson 3: Formal and informal leadership networks
learning_outcomes: TU
session: Module 3: Leading Teams
Lesson 1: The rise of the team
Lesson 2: The role of leaders
Lesson 3: The role of followers
Lesson 4: Leading with psychological safety
Lesson 5: Teams and the future of work

Module 4: Leading the Organisation
Lesson 1: Charisma and transformational leaders
Lesson 2: Qualities of an ideal charismatic leader
Lesson 3: The dimensions of authentic leadership
learning_outcomes: TU
session: Module 5: Leadership and Ambiguity
Lesson 1: The 7 stages of leadership transformation: Part 1
Lesson 2: The 7 stages of leadership transformation: Part 2
Lesson 3: The adaptive leadership model: Part 1
Lesson 4: The adaptive leadership model: Part 2

Module 6: Critical, Pragmatic, and Popular Perspectives on Leadership
Lesson 1: Leaders behaving badly
Lesson 2: Leadership profiles
Lesson 3: Jeffrey Pfeffer's 'Leadership BS'
Lesson 4: The complexities of leadership
learning_outcomes: TU
session: Course 4: Visionary leadership, identity & motivation: Become a meaning maker

Module 1: Meaning and making meaning
Lesson 1: Meaningful work
Lesson 2: Work design and meaning
Lesson 3: Meaninglessness
Lesson 4: Meaning through fit

Module 2: Brain, body and storytelling in meaning making
Lesson 1: The neuroscience of meaning making
Lesson 2: Creating meaning through voice and breath
Lesson 3: Creating meaning through body language & posture
Lesson 4: Creating meaning through stories
learning_outcomes: TU
session: Module 3: Branding as meaning making
Lesson 1: Don’t be liked, be loved!
Lesson 2: Be visionary
Lesson 3: Be meaningful: Craft brand personality

Module 4: Meaning in social context
Lesson 1: Alienation and work in capitalist society
Lesson 2: A religious 'spirit of capitalism'
Lesson 3: A 'new spirit of capitalism
learning_outcomes: TU
session: Module 5: Leadership and meaning making
Lesson 1: Framing
Lesson 2: Symbolic representation
Lesson 3: Rhetorical crafting
Lesson 4: Creating meaning through social identity

Module 6: Building brands
Lesson 1: Creating meaning through brand elements
Lesson 2: Brand logos and symbols
Lesson 3: Measuring and monitoring brand based meaning making
Review Spec
learning_outcomes: TU