en: " Although some firms show BPO savings , vendors overstate their current offerings , " John C. McCarthy , Forrester Group director , said . " Although some firms show BPO savings , vendors overstate their current offerings , " McCarthy said in a statement .
ms: "Walaupun beberapa firma menunjukkan penjimatan BPO, vendor melebih-lebihkan penawaran semasa mereka," kata John C. McCarthy, pengarah Forrester Group. "Walaupun beberapa firma menunjukkan penjimatan BPO, vendor melebih-lebihkan penawaran semasa mereka," kata McCarthy dalam satu kenyataan.