balibetov [new] handmade yerba mate gourd set - german silver trim and base - [mate cup] with bombilla [yerba mate straw] (natural) balibetov being a complete natural product we recommend reading the included manual with clear usage instructions before any use. if for any reason you are unsatisfied or have any issue with the product, please private contact us and give us the chance to rectify the problem. we assume complete responsibility for all our shipments and are determined to provide total satisfaction to our valued customers. enjoy the mate experience! the balibetov team.