uto women backpack purse leather vegan ladies fashion designer rucksack convertible travel shoulder bag with tassel pure grey uto after-sales service - if there're any reasons cause you not completely satisfied with our product, please kindly click "orders" on the top right corner, find your order sold by uto and click "ask seller". please tell us the problem and we promise we will give a best solution for you within 24 hours. it is our intention to offer the best customer service for our valuable customers on amazon.<br><br><b>*about uto</b><br><br>uto focuses on high quality products, professionalism, and importantly satisfaction.<br><br>with uto handbags, no one will need to painstaking search for the agents of beauty and glamour; a great amount of detail was focused on the interior, thus uto handbags provide easy access for the modern woman.<br><br><b>*detail information</b><br><br>-package: item*1. uto name tags*1.<br><br><b>*note</b><br><br>the handbag color might be slightly different from the online photos due to lighting effects/monitor color settings.<br><br>any problems, please feel free to contact us directly anytime. it's our pleasure to make our entire customers satisfied and help you solve the problems. thank you so much.<br><br>