C-336
First Session, Forty-first Parliament,
60 Elizabeth II, 2011
HOUSE OF COMMONS OF CANADA
BILL C-336
An Act to establish the Office of the Oil and Gas Ombudsman to investigate complaints relating to the business practices of suppliers of oil or gas
first reading, October 26, 2011
Ms. Charlton
411062
SUMMARY
This enactment establishes the Office of the Oil and Gas Ombudsman to receive and investigate complaints about the business practices of oil and gas suppliers. The Ombudsman may investigate complaints and make recommendations to a supplier that is the subject of a complaint. The Ombudsman reports to the Minister of Industry if not satisfied with the response of the oil or gas supplier.
The Ombudsman’s annual report to the House of Commons and any additional reports to that House are referred to the standing committee of the House that normally considers matters related to industry.
Also available on the Parliament of Canada Web Site at the following address:http://www.parl.gc.ca
1st Session, 41st Parliament,
60 Elizabeth II, 2011
house of commons of canada
BILL C-336
An Act to establish the Office of the Oil and Gas Ombudsman to investigate complaints relating to the business practices of suppliers of oil or gas
Her Majesty, by and with the advice and consent of the Senate and House of Commons of Canada, enacts as follows:
SHORT TITLE
Short title
1. This Act may be cited as the Oil and Gas Ombudsman Act.
INTERPRETATION
Definitions
2. The definitions in this section apply in this Act.
“Department”« ministère »
“Department” means the Department of Industry.
“Minister”« ministre »
“Minister” means the Minister of Industry.
“Ombudsman”« ombudsman »
“Ombudsman” means the Oil and Gas Ombudsman appointed under section 4.
OFFICE AND APPOINTMENT OF OMBUDSMAN
Office established
3. There is established the Office of the Oil and Gas Ombudsman.
Appointment
4. (1) The Governor in Council must appoint an Oil and Gas Ombudsman recommended by the Minister from a list of persons nominated by the standing committee of the House of Commons that normally considers matters related to industry.
Qualifications
(2) The Ombudsman must have generally acknowledged stature within the community and relevant knowledge and experience related to the management of a business.
Term of office
(3) The Ombudsman holds office for a term not exceeding five years.
Not more than two terms
(4) A person must not serve more than two terms as Ombudsman.
Removal
(5) The Ombudsman holds office during good behaviour but may be removed by the Governor in Council for cause.
Salary and travel and living expenses
(6) The Ombudsman is to be paid a salary to be fixed by the Governor in Council and is entitled to be paid reasonable travelling and living expenses incurred while absent from his or her ordinary place of residence in the exercise of his or her functions under this Act.
Acting Ombudsman
(7) In the event of the absence or incapacity of the Ombudsman, the Governor in Council may, on the recommendation of the Minister, appoint another person to act as Ombudsman until the Ombudsman returns or another Ombudsman is appointed, as the case may be.
Part of public service
(8) The Office of the Oil and Gas Ombudsman is part of the public service of Canada.
Staff
(9) The Ombudsman may hire, under the Public Service Employment Act, such officers and staff as are necessary to carry out the purposes of this Act.
COMPLAINTS
Complainant
5. (1) Any person resident in Canada may make a complaint to the Ombudsman if the person believes that, as a result of the business practices of an oil or gas supplier,
(a) competition has been prevented or less- ened unduly;
(b) the price of oil or gas has been enhanced unduly; or
(c) a person is substantially affected in his or her business or is precluded from carrying on business due to an inability to obtain adequate supplies of oil or gas on usual trade terms.
Complaint on grounds of public interest
(2) Twenty-five or more persons who are resident in Canada may make a complaint to the Ombudsman if they believe that, as a result of the business practices of an oil or gas supplier, the price of oil or gas is unduly high or fluctuates erratically and an investigation should be made in the public interest.
Form of complaint
(3) A complaint to the Ombudsman must be made in writing and specify the grounds for the complaint.
INVESTIGATION
Investigation of complaint
6. (1) The Ombudsman investigates a complaint made under subsection 5(1) if the Ombudsman is satisfied that the complaint shows reasonable grounds to believe that, as a result of the business practices of an oil or gas supplier,
(a) competition has been prevented or less- ened unduly;
(b) the price of oil or gas has been enhanced unduly; or
(c) a person is substantially affected in his or her business or is precluded from carrying on business due to an inability to obtain adequate supplies of oil or gas on usual trade terms.
Investigation of complaint on grounds of public interest 
(2) The Ombudsman investigates a complaint made under subsection 5(2) if the Ombudsman is satisfied that the complaint shows reasonable grounds to believe that, as a result of the business practices of an oil or gas supplier, the price of oil or gas is unduly high or fluctuates erratically and the Ombudsman is of the opinion that an investigation should be carried out in the public interest.
Ombudsman may initiate complaint
(3) Where the Ombudsman is satisfied that there are reasonable grounds to investigate a matter under this Act, the Ombudsman may initiate a complaint in relation to that matter.
Notice to oil or gas supplier
7. Before commencing an investigation of a complaint under this Act, the Ombudsman must notify the oil or gas supplier that is the subject of the complaint of the intention to carry out the investigation and of the substance of the complaint.
Regulation of procedure
8. The Ombudsman may determine the procedure to be followed in investigating a matter under this Act.
Cooperation by oil or gas supplier
9. An oil or gas supplier that is the subject of an investigation under this Act must cooperate with the Ombudsman and provide such assist-ance and facilities as the Ombudsman requests to facilitate the investigation.
Right to make representations
10. In the course of an investigation of a complaint under this Act by the Ombudsman, a reasonable opportunity to make representations must be given to the complainant or complain- ants and to the oil or gas supplier that is the subject of the complaint.
Confidentiality
11. (1) The Ombudsman and every person on the staff of the Ombudsman must, subject to subsection (2), maintain confidentiality in respect of all matters that come to their knowledge in performing their duties under this Act.
Exception to confidentiality rule
(2) The Ombudsman may disclose or authorize a member of his or her staff to disclose a matter that, in the opinion of the Ombudsman, is necessary to prosecute an offence under this Act.
Findings and recommenda-tions of Ombudsman
12. (1) If, on investigating a complaint under this Act, the Ombudsman finds that the complaint is well-founded, the Ombudsman must provide the complainant or complainants and the oil or gas supplier that is the subject of the complaint with a report containing the findings of the investigation and any recommendations that the Ombudsman considers appropriate.
Reply to Ombudsman
(2) Within 90 days after receiving a report under subsection (1), the oil or gas supplier must advise the Ombudsman of the action taken or proposed to be taken to implement the recommendations contained in the report or the reasons why no such action has been or is proposed to be taken.
Ombudsman not satisfied with reply
(3) If the Ombudsman is not satisfied with the action taken or proposed to be taken or if on investigation the Ombudsman finds that the proposed action has not been taken, the Ombudsman must advise the complainant or complainants and the oil or gas supplier and must submit a report on the matter to the Minister.
REPORTS TO THE HOUSE OF COMMONS
Annual report
13. (1) Within three months after the termination of each financial year, the Ombudsman must make an annual report to the House of Commons on the activities of the Office of the Oil and Gas Ombudsman during that financial year.
Other reports
(2) The Ombudsman may make reports from time to time to the House of Commons on matters that the Ombudsman has investigated and reported on to the Minister under subsection 12(3) that have not been subsequently settled in a manner the Ombudsman considers to be satisfactory.
Tabling and referral to standing committee
(3) Every report to the House of Commons made by the Ombudsman under this section must be transmitted to the Speaker of the House of Commons for tabling in that House and must, after it is transmitted for tabling, be referred to the standing committee of that House that normally considers matters related to industry.
OFFENCES AND PENALTIES
False information
14. (1) Every person who knowingly provides false information to the Ombudsman in connection with this Act is guilty of an offence and liable, on summary conviction, to a fine not exceeding $500,000 or to a term of imprisonment not exceeding six months or to both.
Refusal to provide information
(2) Every person who refuses or fails to provide information requested by the Ombudsman under this Act is guilty of an offence and liable, on summary conviction, to a fine not exceeding $500,000 or to a term of imprisonment not exceeding six months or to both.
Published under authority of the Speaker of the House of CommonsAvailable from:Publishing and Depository ServicesPublic Works and Government Services Canada