Consumer complaint received 2022-12-29
Product: Checking or savings account — Savings account
Issue: Managing an account — Banking errors
Company: WELLS FARGO & COMPANY (CA)

Complaint:
have experienced fraud in my banking, credit and life circumstances such as remaining employed, keeping a home, managing banking, regular reporting in my credit bureau files, having adequate utilities and phone services. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Though I firmly believe they XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I have yet to be able to prove this. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. I fled in XXXX to another state to start a new life & had to return to XXXX to obtain a XXXX where all of the same crimes & behaviors continued. Over the course of my life I have been able to work, purchase small assets & maintain some semblence of normlacy so they could continue to XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX - such that I appeared normal to the rest of the world. So I had a credit report, bank accounts - savings XXXX and investments, went to college, and made purchases of a home and a car through the lending systems. I started to act abused in public hoping someone would notice though I have always worked to get the authorities to help me - since I was young. When the person indicated became XXXX I used that as an opportunity to obtain a XXXX XXXX XXXX XXXX XXXX. Since his lawyer was as unscrupulus as he is- they bartered for my freedom from this opression by offering child support and I was not allowed to keep the permanent XXXX XXXX  in place. After obtaining the XXXX I attempted to seek financial claims through the local fraud department in XXXX XXXXXXXX XXXX as he has been committing financial crimes in my name for a very long time. It's my assumption it is a family XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX - the home offices of many banking institutions are in XXXX XXXX XXXX of which many of their associates work at ( XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX, Wells Fargo, XXXX, and many others ). The fraud department in XXXX refused to help me. So I left & since they were still XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX and was forced to return to the location of the people who raised me as I ran out of money to continue further away- in XXXX. Over the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX and probably others as well. Nothing is being done. They just steal everything I have and I am forced to live with XXXX XXXXXXXX XXXX XXXX XXXX  ). They start fake businesses, create fake real estate documents, fake auto loan documents- very much like a mob- if not the actual mob. Now we reside in XXXX and I am having the same issues. Since being here I have had savings accounts, checking accounts, retirement accounts, medical accounts, and credit report & very weird encounters with people. My phone is tapped so when I attempt to obtain money they patch themselves in & give me the run around, hang up or send me to a voicemail that is not real. I noticed after the pandemic my credit report is now just blank. When I call the credit agencies I get the same - run around, hang ups or a voicemail no one answers. When I go to the bank to see if I can find any money they have taken I get the run around and am asked to leave. When I call I get the run around, hang ups or we have no idea what you are talking about. Sometimes people will ask me very personal questions including what is my current phone number, my current address, and so on. Then within a short period of time I am XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX have noticed the same type of activities in their personal lives as well. I KNOW it is these people who stole me and XXXX XXXX XXXX XXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX - those views I have been able to see as XXXX XXXX. They have spoken about the good work of XX/XX/XXXX, being a proud boy, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX we all witness. I want to atleast get someone at my bank- XXXXXXXX XXXX and the credit agencies to get my money back & retrieve my XXXX XXXX. I want to be able to work and have a normal life. I have called the XXXX, the XXXX and the XXXX. XXXX XXXX XXXX XXXX. I don't know what to do any longer. Can you help me figure out how to get someone to help me with anything??? The recent auto loan issues with Wells Fargo- I had a car loan with them & i reported The recent hacking scam at XXXXXXXX XXXX- I was included in that & i reported The recent attacks on the XXXX - my files were corrupted & i reported The wireless services- all with my name attached. I had an account with XXXX and XXXX XXXX Apparently even though those accounts are closed the phones are still active... scary. Internet service providers- the recent XXXX  scandal- my name was included & i reported I can't even register the car or ensure our safety. I need help.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation