Consumer complaint received 2019-09-18
Product: Debt collection — Payday loan debt
Issue: Attempts to collect debt not owed — Debt was result of identity theft
Company: National Credit Adjusters, LLC (FL)

Complaint:
I was contacted by National Credit Adjusters regarding a pay day loan originated by XXXX XXXX XXXX  on XX/XX/XXXX in the amount of {$500.00}. The agent stated that a payment was never made. My DOB and bank account information do not match information on file. The balance because of fees is now {$1.00}, XXXX. I have stated on several calls the debt is not mine, and have now faxed a report confirming ID theft complaint filed with FTC and police to National Credit Adjusters. Furthermore, federal records show that XXXX XXXX loans recently entered into agreement with the federal court to the following : All XXXX XXXX loans made prior to XX/XX/XXXX, XXXX XXXX XXXX XXXX, and cash advances on MobiLoans   lines of credit prior to XX/XX/XXXX, will be cancelled if still unpaid. Any credit reporting of these loans and lines of credit will be deleted by the credit bureaus. The lawsuits claimed that the loans and lines of credit were made at annual interest rates greater than what is permitted by state law or the lenders did not have a license to lend when one was required, making the loans illegal, deceptive, or unfair under various state and federal lawsThe Consumer Financial Protection Bureau ( CFPB ) has filed a lawsuit on behalf of consumers in 17 states arising largely out of the same loans and lines of credit ( CFPB Case ). 

The Defendants ( XXXX XXXX ) have agreed to provide the following benefits and others more fully described in the Settlement Agreement : Loan Forgiveness : Any covered loan or covered cash advance on a line of credit will be adjusted to a XXXX balance. For those loans and lines of credit, Class Counsel will seek a court order requiring applicable consumer reporting agencies to remove any credit reporting and Defendants will inform Class Counsel of any court where they had obtained a collection judgment on those loans. 

The Tribal Companies have also agreed not to sell or transfer any remaining unpaid accounts covered by the Settlement to any third party, and information regarding any previously sold accounts will be provided to Class Counsel. XXXX XXXX has also agreed to not make any loans, or in certain states to provide certain types of services to lenders and will become subject to a court order filed in the CFPB Case containing these and other restrictions. 

This company is illegally attempting to collect on a debt that is not only outside of the statute of limitations, it has been reported as ID theft and the originator has agreed with the federal courts to void this debt and make it uncollectible. I demand this company close this matter and stop all attempts to collect, including any possible credit reporting. I request the CFPB hold them responsible for this illegal collection attempt and for not abiding by ID theft regulations and ignoring my ID theft reporting. 

I spoke with the attorney 's office representing the class action group today and confirmed this debt was included in this agreement with XXXX XXXX Loans.

Company response to consumer: Closed with explanation