Consumer complaint received 2021-10-31
Product: Debt collection — Medical debt
Issue: Communication tactics — Frequent or repeated calls
Company: HCFS Health Care Financial Services, Inc. (TN)

Complaint:
1.XX/XX/2021 called me harassing me via voicemail 2. XX/XX/2021 called me harassing me via voicemail 3. XX/XX/2021 called me harassing me via voicemail 4. XX/XX/2021 called me harassing me via voicemail 5. XX/XX/2021 called me harassing me via voicemail 6. XX/XX/2021 called me harassing me via voicemail 7. XX/XX/2021 called me harassing me via voicemail 8. XX/XX/2021 called me harassing me via voicemail 9. XX/XX/2021 called me harassing me via voicemail 10. XX/XX/2021 called me harassing me via voicemail 11. XX/XX/2021 called me harassing me via voicemail 12. XX/XX/2021 called me harassing me via voicemail 13. XX/XX/2021 called me harassing me via voicemail 14. XX/XX/2021 called me harassing me via voicemail 15. XX/XX/2021 called me harassing me via voicemail 16. XX/XX/2021 called me harassing me via voicemail 17. XX/XX/2021 called me harassing me via voicemail 18. XX/XX/2021 called me harassing me via voicemail 19. XX/XX/2021 called me harassing me via voicemail 20. XX/XX/2021 called me harassing me via voicemail 21. XX/XX/2021 called me harassing me via voicemail 22. XX/XX/2021 called me harassing me via voicemail 23. XX/XX/2021 called me harassing me via voicemail 24. XX/XX/2021 called me harassing me via voicemail 25. XX/XX/2021 called me harassing me via voicemail 26. XX/XX/2021 called me harassing me via voicemail 27. XX/XX/2021 called me harassing me via voicemail 28. XX/XX/2021 called me harassing me via voicemail 29. XX/XX/2021 called me harassing me via voicemail 30. XX/XX/2021 called me harassing me via voicemail 31. XX/XX/2021 called me harassing me via voicemail 32. XX/XX/2021 called me harassing me via voicemail 33. XX/XX/2021 called me harassing me via voicemail 34. XX/XX/2021 called me harassing me via voicemail 35. XX/XX/2021 called me harassing me via voicemail 36. XX/XX/2021 called me harassing me via voicemail 37. XX/XX/2021 called me harassing me via voicemail 38. XX/XX/2021 called me harassing me via voicemail 39. XX/XX/2021 called me harassing me via voicemail 40. XX/XX/2021 called me harassing me via voicemail 41. XX/XX/2021 called me harassing me via voicemail 42. XX/XX/2021 called me spoke with me very rude yelling at me telling me I BETTER PAY THE LAW DOESN'T PROTECT ME THE CONSUMER AND HUNG THE PHONE UP ON ME WHEN I ASKED TO BE TOLD WHAT LAW IS THAT. BECAUSE TILA IS FOR THE CONSUMER, FCRA IS FOR THE CONSUMER, FDCPA IS FOR THE CONSUMER, TCPA IS FOR THE CONSUMER. I STATED I WOULD REPORT THE VERBAL ABUSE AND HARASSMENT TO THE CFPB. THE REP ON THE PHONE STATED I DON'T CARE SIR AND HUNG THE PHONE UP ON ME. I NEVER GAVE HER PERMISSION TO TALK TO ME THAT WAY OR TO HANG THE PHONE UP ON ME. 
43. XX/XX/2021 REP DEMANDED I PAY A BILL THAT WAS NEVER VALIDATED BY ME AND WAS VERY AGRESSIVE MAKING ME FEEL THREATENED. 
I'M ON THE NATIONAL DO NOT CALL REGISTRY LIST AS OF XX/XX/2021 AFTER I WAS VERBALLY ASSUALTED, HARASSED AND MADE TO FEEL THREATENED BY THE REP FOR THE COMPANY. 
44. XX/XX/2021 RECEIVED A LETTER IN THE MAIL WITH THE COMPANIES LOGO VISIBLE FOR ANYONE TO SEE.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation