Consumer complaint received 2017-11-25
Product: Vehicle loan or lease — Loan
Issue: Managing the loan or lease — Problem with additional products or services purchased with the loan
Company: Exeter Finance Corp.

Complaint:
I bought this XXXX XXXX from XXXX in XXXX of 2017 I have reported XXXX to several different consumer protection agencies do to the fact they have committed fraud and deception inspire I got in touch with Exeter explained that this vehicle has cosmetic and mechanical problems and issues this finance company is in with XXXX I explain to Exeter nothing they dont care I got sold a vehicle that has a thirty warranty from XXXX XXXX to fix it and correct whats on documentation nothing was done and I reported to Exeter they didnt care because XXXX sold me a car that has over 10,000 dollars worth of issues and problems which I got told by several people that worked for XXXX that these cars are reconditioned vehicles and I need to hire an attorney and take this to court this is covering up problems and this has to do with XXXX and Exeter do to the fact Exeter still uses XXXX to reposses vehicles and I am not going to pay all that money to fix this car when this is dealer fraud and the finance company when I ask them like theyre covering up issues because they work with XXXX, XXXX and Exeter needs to be investigated this is also false advertising they had a 5 day money back guarantee they actually told me that I will not get my money back and will not honor the thirty day warranty I will not make no payments on this vehicle period I turned this is over to XXXX XXXX I will file FTC complaint, bbb, this is fraud and deception negligence, either they send me the title or cancel this contract to the full extent I will sue XXXX I have a lawyer lookin into this but I want the attorney general to investigate Im not the only one being done like this I will consider the title because this vehicle was sold unsafe they had let drive home I almost got into a wreck brakes are bad and rotors the breaking system, there is also stop leak in the my coolant reservoir that looks like they are tying to cover up a problem this car has over heated and shut off and it has transmission problems XXXX held my vehicle for over 4 days no work performed at all but yet XXXX says to bbb that I took my vehicle and that I didnt let them keep it to do the work but yet I have a witness that states they over heard how XXXX and the recording contends that XXXX took away the 5 day money back guarantee and its 30 day warranty because I contacted the corporate office thats fraud and deception in it self, Exeter did not want to help at all this car has more problems then I should pay for and selling a vehicle with these type issues is also a breach of contract for covering up its problems and issues I also found on a report that XXXX XXXX rolled back the speed odometer to sell it at a lower mileage I do have that report on my email I also have copies of the thirty day warranty that XXXX should had honored and the 5 day money back guarantee that did not I no way get honored, I will put this on tv with the news, And paperwork on cosmetic damage thats written out that was never done XXXX and Exeter finance commuted fraud Im not going to give in on this this finance company and XXXX needs to be investigated to the full extent of the law Ive had this vehicle looked over I want the title to this vehicle and my credit report updated or I will sue over no honoring of warranty and rolling back the odometer thats a federal offense and dealer fraud and deception, negligence on both XXXX and Exeter I have proof of everything I been through I feel like I got scammed by both XXXX XXXX and Exeter I will not negotiate my paperwork and and everything I have is justified what was not done and solid proof that this vehicle also had more than one owner I was lie to about that this was all a cover up, brakes, rotors, transmission, clutch and throw out barron, motor back fires, stop leak in my coolant reservoir ( covering up a problem with the motor ) had it look at by XXXX and was told more problems then what the car was worth XXXX sold this car that has more problems then what the contract reads, car shut off, over heating, cosmetic damage, paint scratches and repairs never done inside and out and rims were supposed to be replaced black spots all over my rims total cost is right at as a estimate 10,000 dollars thats almost the total cost of the car please resolve ( title )

Company response to consumer: Closed with explanation