Consumer complaint received 2020-01-16
Product: Debt collection — Credit card debt
Issue: False statements or representation — Attempted to collect wrong amount
Company: ENCORE CAPITAL GROUP INC.

Complaint:
I have disputed accounts that are not correct. With all bureaus more than one time. 
XXXX XXXX shows two accounts. One account they have under XXXX XXXX. The next is under Midland. This should not show for two open accounts for one account. This is done maliciously to hurt the credit score. To manipulate the credit score and worsen the chances for future jobs and credit. This keeps me from being able to rebuild my credit to borrow money to pay off the original collection of XXXX. That they show is over double the original maximum credit amount of XXXX. I only received XXXX and the rest was more interest and fees to bring up to XXXX. 

Midland and XXXX XXXX uses this tactic to show I opened another account. 

Also It should not show the full amount due, in the payment box. It still shows the monthly payment due on XXXX XXXX. Then it shows again on the second account with over double the maximum credit limit of XXXX as my monthly payment amount due for the monthly payment. 

It is not right to show I have opened this second account. Only one account should show for one account due. This is a tactic to worsen score by showing a huge amount due in the monthly payment box. For a new account that I never authorized to open. 
Also it hurt the credit score worse for showing over the credit limit and shows I am at maximum of credit limit. Which also looses points. 

I can not get any loans with these monthly payments showing huge monthly payments, over the limit or at the limit on new account they created to do this. If XXXX XXXX decides to sell this account. Only XXXXne account should show. Now it shows as a charge off on credit one account. Then it shows as another new opened account with midland.

Showing two accounts in the charge off, over limit, inaccurate monthly payments, inquiry, collections duplicated etc. 

This really hurts a consumers credit score showing a new account being delinquent. 

I lost my job at bank, due to these multiple accounts being duplicated. I can not get another job in my industry and I can not get any loans to pay these off. Because XXXX XXXX and midland are making the score drop dramatically by showing a new account being in collections and past due for a huge amount monthly. 

I believe this is unfair and unethical business practices. They know this will cause the score to drop much farther. Than if it just showed one delinquent account. XXXX XXXX shows R9 chargeoff and reported through XX/XX/XXXX. But midland shows they started duplicating the reporting XX/XX/XXXX. This has been killing my credit for several years and does not allow me to enter back into my occupation. They reported both accounts at the same time. 

I believe this is fraudulent behavior. It is inaccurate information and is using credit reporting agencies to manipulate their system for using unfair and unethical business practices to put the consumer in a worse situation. XXXX XXXX continues to send me preapproved offers for another new account. This is unfair that credit one is trying to do this again to me. The interest rate was initially over 20 percent daily compounded interest which equates to over 30 percent. With the fees they added. The initial debt was XXXX. This is really unfair to give a consumer XXXX. Then to force a person to pay XXXX. Now they send me offers to do this again and continue this scheme for the rest of my life. So now they want me to borrow another XXXX. To pay toward the XXXX. 

I believe this can be a class action lawsuit. I see many bad things with this behavior. I have disputed with bureaus and both of these accounts show they are not going to correct this behavior.

Company response to consumer: Closed with explanation