5. Omitted (provides for coming into force of provisions of this Regulation). Schedule 1   Required Information Career Firefighters 1. (1) The public report must set out the following information respecting incidents in which the first fire department unit that arrives on the scene does not include a volunteer firefighter: 1. For each standard set out in the following Table, i. the percentage value of how often the fire department achieves that standard for the corresponding time interval, and ii. the corresponding benchmark percentage value for how often the fire department should achieve or exceed that standard. 2. For each time interval set out in the following Table that does not have a corresponding standard, the time interval value that the fire department achieves or exceeds 90% of the time. Table Item   Column 1   Time interval   Column 2   Standard   Column 3   Benchmark 

  1.   Alarm transfer time: The time interval from the receipt of the emergency alarm at the PSAP until the alarm is first received at the fire department communication centre   30 seconds   95% 

  2.   Alarm answering time: The time interval that begins when the alarm is received at the fire department communication centre and ends when the alarm is acknowledged at the communication centre   15 seconds   95% 

  3.   Alarm processing time: The time interval from when the alarm is acknowledged at the fire department communication centre until response information begins to be transmitted via voice or electronic means to fire department facilities and fire department units   64 seconds for calls other than the following calls; and   90 seconds for the following calls:   1. Calls requiring emergency medical dispatch questioning and pre-arrival medical instructions   2. Calls requiring language translation   3. Calls requiring the use of a TTY/TDD device or audio/video relay services   4. Calls of criminal activity that require information vital to emergency responder safety prior to dispatching units   5. Hazardous material incidents   6. Technical rescue   7. Calls that require determining the location of the alarm due to insufficient information   8. Calls received by text message   90% 

  4.   Alarm handling time: The time interval from the receipt of the alarm at the PSAP until the beginning of the transmittal of the response information via voice or electronic means to fire department facilities or the fire department units in the field   No standard; set out the time interval value that the fire department achieves or exceeds 90% of the time   No benchmark 

  5.   Turnout time: The time interval that begins when the fire department facilities and fire department units notification process begins by either an audible alarm or visual annunciation or both and ends at the beginning point of travel time   80 seconds for fire and special operations;   60 seconds for emergency medical services   90% 

  6.   Travel time: The time interval that begins when a fire department unit is en route to the incident and ends when the fire department unit arrives at the scene   240 seconds for fire suppression;   240 seconds for the arrival of a unit with a first responder with an automatic external defibrillator or higher level capability   no standard for other services   90% 

  7.   Initiating action/intervention time: The time interval from when a fire department unit arrives on the scene to the initiation of emergency mitigation   No standard; set out the time interval value that the fire department achieves or exceeds 90% of the time   No benchmark 

  8.   Total response time: The time interval from the receipt of the alarm at the PSAP to when the first fire department unit is initiating action or intervening to control the incident   No standard; set out the time interval value that the fire department achieves or exceeds 90% of the time   No benchmark (2) The public report does not have to set out information for items 1, 2, 3, 4 and 8 if the information is not available from the fire department’s records. Volunteer Firefighters 2. (1) The public report must set out the following information respecting incidents in which the first fire department unit that arrives on the scene includes at least one volunteer firefighter: 1. For each time interval set out in the following Table, the time interval value that the fire department achieves or exceeds 90% of the time. Table Item   Column 1   Time interval 

  1.   Alarm transfer time: The time interval from the receipt of the emergency alarm at the PSAP until the alarm is first received at the fire department communication centre 

  2.   Alarm answering time: The time interval that begins when the alarm is received at the fire department communication centre and ends when the alarm is acknowledged at the communication centre 

  3.   Alarm processing time: The time interval from when the alarm is acknowledged at the fire department communication centre until response information begins to be transmitted via voice or electronic means to fire department facilities and fire department units 

  4.   Alarm handling time: The time interval from the receipt of the alarm at the PSAP until the beginning of the transmittal of the response information via voice or electronic means to fire department facilities or the fire department units in the field 

  5.   Turnout time: The time interval that begins when the fire department facilities and fire department units notification process begins by either an audible alarm or visual annunciation or both and ends at the beginning point of travel time 

  6.   Travel time: The time interval that begins when a fire department unit is en route to the incident and ends when the fire department unit arrives at the scene 

  7.   Initiating action/intervention time: The time interval from when a fire department unit arrives on the scene to the initiation of emergency mitigation 

  8.   Total response time: The time interval from the receipt of the alarm at the PSAP to when the first fire department unit is initiating action or intervening to control the incident (2) The public report does not have to set out information for items 1, 2, 3, 4 and 8 if the information is not available from the fire department’s records.  Français