L 222/160
EN
Official Journal of the European Union
8.9.2023
4.4.2.15.
Assistance to board and alight the train Operational rules shall be implemented to ensure that staff are aware that disabled persons and persons with reduced mobility may require assistance to board and alight the train, and shall provide such assistance if required.
Conditions on which assistance to persons with disabilities and persons with reduced mobility is provided are defined in Regulation (EU) 2021/782.
4.4.2.16.
Platform — Wheelchair Boarding Aid Operational Zone The railway undertaking and the infrastructure manager or station manager shall define together the area on the platform where the facility is likely to be used and shall demonstrate its validity.
That area shall be compatible with the existing platforms where the train is likely to stop.
As a consequence, the stopping point of the train shall in some cases be adjusted in order to comply with this requirement.
Operational rules shall be implemented to take account of train composition variations (refer to point 4.2.1.12) so that the stopping point of trains can be determined with respect to the boarding aid operational zones.
4.4.2.17.
Emergency method to deploy moveable steps Operational rules shall be implemented for the emergency stowage or deployment of the bridging plate in the case of power failure.
4.4.2.18.
Operating combinations of rolling stock compliant and non-compliant with this TSI When forming a train from a mixture of compliant and non-compliant rolling stock, operational procedures shall be implemented to ensure that a minimum of two wheelchair spaces compliant with this TSI are provided on the train.
If toilets are available on the train, it shall be ensured that wheelchair users have access to a universal toilet.
Under such rolling stock combinations, procedures shall be in place to ensure that visual and audible route information is available on all vehicles.
It is accepted that dynamic information systems, wheelchair space, universal toilet, wheelchair accessible sleeping accommodation and call for aid devices may not be fully functional when working in such formations.
4.4.2.19.
Forming trains from individual vehicles compliant with this TSI When vehicles that have been individually assessed in accordance with point 6.2.7 are formed into a train, operational procedures shall be in place to ensure that the complete train complies with point 4.2 of this TSI.
4.4.2.20.
Providing services on-board trains When a service is provided to passengers in a specific area of a train that cannot be accessed by wheelchair users, operational means shall be in place to ensure that: (a) free of charge assistance is available to assist wheelchair users reach the service; or (b) the service is delivered free of charge to wheelchair users at the wheelchair spaces, unless the nature of the service makes it impossible to provide it remotely.’; (39) point 4.4.3 is replaced by the following: ‘4.4.3.
Provision of boarding aids and provision of assistance The infrastructure manager or station manager and railway undertaking shall agree the provision and management of the boarding aids as well as the provision of assistance and alternative transport in line with Regulation (EU) 2021/782in order to establish which party is responsible for the operation of boarding aids and alternative transport.
The infrastructure manager (or station manager(s)) and railway undertaking shall ensure that the division of responsibilities they agree is the most viable overall solution.
Such agreements shall take into consideration the area of use of boarding aids referred to in points 5.3.1.2, 5.3.1.3, 5.3.2.9 and 5.3.2.10.