L 45/1414
Official Journal of the European Union
EN
24.2.2022
COMMISSION PILOT PROJECTS
CHAPTER PP 02 — EUROPEAN STRATEGIC INVESTMENTS (cont'd) PP 02 21
(cont'd)
PP 02 21 04
(cont'd) These solutions should be implemented on two levels.
First: creating a free public digital platform for the different industries operating in the tourism sector.
This platform will promote interaction between clients and companies through booking systems taking into account social distancing and AI solutions managing crowds, for instance, allowing to order food to take away or making bookings according to the plan of the restaurants, bars, hotels, etc. In practice, the owners may introduce videos, photos and other sources of information in the app, allowing clients to decide exactly where and when to sit and be provided services and make their bookings accordingly.
On the other hand, owners can improve part of their systems by developing and implementing the necessary tools and infrastructure to better connect them with their clients.
With this app, consumers will thus feel much more confident to go to bars, restaurants, hotels and other companies in the tourism sector.
Second: introducing digitisation in the in-house operations of companies operating in the sector, so that restaurants, bars or hotels not only increase their productivity, but also become safer for all the parties involved, which may prove to be particularly important in the near future.
To attain this, companies can, for example, use disinfection robots to clean quickly public spaces or develop and implement solutions that decrease the need for person-to-person interactions, such as QR code systems or cashless payments systems.
The project will furthermore support the tourism sector by providing consultancy services to the owners.
These contents are particularly designed for their type of businesses.
And the fact that it is an EU app will not leave anyone that is to say, any company - behind.
This pilot project will have as its main outcome an increased level of digitisation of the SMEs in the tourism sector, through which they are expected to become more prepared to deal with the changes brought on by the COVID-19 outbreak.
Supporting the digitalisation of European SMEs is a clear priority of the Commission that has become even more important in the current situation.
Given the importance of SMEs in the different industries of the tourism sector, both as a source of value-added and jobs, it is critical that effort is made to support the companies of this sector during this crisis.
PP 02 21 05
Pilot project — Sustainable rural mobility for COVID-19 resilience and support of ecotourism
Figures (Differentiated appropriations) Appropriations 2022 Commitments
990 500
Appropriations 2021
Payments
997 625
Commitments
1 000 000
Outturn 2020
Payments
Commitments
Payments
250 000
Remarks
This pilot project pursues the ideas of the European Green Deal, the goal to ‘leave no one behind’ and to ensure a ‘just transition’, which need to be applied also to rural mobility.
This pilot project aims indeed, on the one hand, to reduce CO2 emissions from transport in line with the targets set by the European Climate Law and, on the other, to promote better mobility connections in remote and rural areas as well as capacity building, taking into account and specifically including people who cannot, or do not, want to own a car - e.g. women, young, elderly, disabled and socially disadvantaged people - to foster accessibility and inclusion.