Title: Improving Social Security’s Service to Victims of Identity Theft Act
Policy area: Social Welfare

Summary:
Improving Social Security's Service to Victims of Identity Theft Act
This bill requires the Social Security Administration to provide a single point of contact for any individual whose Social Security account number has been misused. The single point of contact must track the individual's case to completion and coordinate with other specialized units to resolve case issues as quickly as possible.

[Congressional Bills 117th Congress]
[From the U.S. Government Publishing Office]
[S. 3684 Introduced in Senate (IS)]

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117th CONGRESS
  2d Session
                                S. 3684

 To amend title VII of the Social Security Act to provide for a single 
point of contact at the Social Security Administration for individuals 
                   who are victims of identity theft.


_______________________________________________________________________


                   IN THE SENATE OF THE UNITED STATES

                           February 17, 2022

   Ms. Sinema (for herself, Mr. Grassley, Mr. Wyden, and Mr. Crapo) 
introduced the following bill; which was read twice and referred to the 
                          Committee on Finance

_______________________________________________________________________

                                 A BILL


 
 To amend title VII of the Social Security Act to provide for a single 
point of contact at the Social Security Administration for individuals 
                   who are victims of identity theft.

    Be it enacted by the Senate and House of Representatives of the 
United States of America in Congress assembled,

SECTION 1. SHORT TITLE.

    This Act may be cited as the ``Improving Social Security's Service 
to Victims of Identity Theft Act''.

SEC. 2. SINGLE POINT OF CONTACT FOR IDENTITY THEFT VICTIMS.

    (a) In General.--Title VII of the Social Security Act (42 U.S.C. 
901 et seq.) is amended by adding at the end the following:

``SEC. 714. SINGLE POINT OF CONTACT FOR IDENTITY THEFT VICTIMS.

    ``(a) In General.--The Commissioner of Social Security shall 
establish and implement procedures to ensure that any individual whose 
social security account number has been misused (such as to 
fraudulently obtain benefits under title II, VIII, or XVI of this Act, 
or in a manner that affects an individual's records at the Social 
Security Administration, or in a manner that prompts the individual to 
request a new social security account number) has a single point of 
contact at the Social Security Administration throughout the resolution 
of the individual's case. The single point of contact shall track the 
individual's case to completion and coordinate with other units to 
resolve issues as quickly as possible.
    ``(b) Single Point of Contact.--
            ``(1) In general.--For purposes of subsection (a), the 
        single point of contact shall consist of a team or subset of 
        specially trained employees who--
                    ``(A) have the ability to coordinate with other 
                units to resolve the issues involved in the 
                individual's case, and
                    ``(B) shall be accountable for the case until its 
                resolution.
            ``(2) Team or subset.--The employees included within the 
        team or subset described in paragraph (1) may change as 
        required to meet the needs of the Social Security 
        Administration, provided that procedures have been established 
        to--
                    ``(A) ensure continuity of records and case 
                history, and
                    ``(B) notify the individual when appropriate.''.
    (b) Effective Date.--The amendment made by subsection (a) shall 
take effect 180 days after the date of enactment of this Act.
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