"“Could not be a five stars hotel anyhow, cleanness does not exist at all, furnture is out of date, loppy is not there.”. القرب من المسجد النبوي وهذه الميزه الوحيده وهي متوفره في غيره من الفنادقvery close to the the holy Almasjid Alnabawi, this advantage does exist in some other much better hotels. النظافه ثم النظافه ثم النظافهالاثاث قديم جدا ولا يرقى الى مستوى 5 نجومالحمام متهالك وليس نظيف ومروحة الشفط لا تعملعمال النظافه يحضرون لتنظيف الشقه في اوقات غريبه تركت لهم الشقه لمدة 6 ساعات كامله من بعد الظهر حتى العشاء وطلبت منهم ان بامكانهم الحضور للتنظيف من بعد الظهر ووعدوني بذلك لكن لم يحظر احدلن احجز فيه مرة اخرى ان شاء اللهCleanness does not exist at all, furnture is so dirty, I am woudering how it is classfied as 5 stars hotel.Toilet is dirty and out of date, bathtub is almost blocked.Housekeeping is very poor, we were supposed to take garbage out off the kitchen, nobody cleaned the room at all although I evacuated the room for 6 hours and asked the room service to get it clean, when I complained to the staff, they justifies that they can not get in for cleaning while no guest is inside the room!! so funny. I heared such concerns from some other guests as well. Never choose it again."