Kamu Diplomasi Aracı Olarak Yurttaş Diplomasi: Türkiye’nin Uluslararası İlişkilerdeki Misyonuna Yönelik Erasmus+ Avrupa Gönüllük Programı Örneği
AS A TOOL FOF PUBLIC DIPLOMACY CITIZEN DIPLOMACY:  ERASMUS+ EUROPEAN VOLUNTARY PROGRAM FOR MISSION IN TURKEY’S INTERNATIONAL RELATIONS EXAMPLE
Yazar: Akgün, Ahmet Can; Paltun, Dilek; Abanoz, Mustafa
Dergi: Intermedia International E-journal, Vol. 7 No. 13, 2020
Anahtar kelimeler: Communication and Media Studies ; İletişim ve Medya Çalışmaları ; Erasmus,Citizen Diplomacy,European Volunteer Services ; Erasmus,Yurttaş Diplomasisi,Avrupa Gönüllülük Hizmetleri

Tirebolu Belediyesi tarafından 2019-2020 yılları arasında koordine edilen Avrupa Gönüllük Hizmetleri Projesi kapsamında programa üye ülkelerden Macaristan ve İtalya’ya gönderilen 25 katılımcıdan 18’i ile görüşülmüştür. Veriler yapılan derinleme- sine görüşmeler ile toplanmış ve betimsel analiz ile çözümlenmiştir. Bu program kapsamında gönderilen katılımcılar, programı koordine eden kurum tarafından bazı şartlar gözetilerek belirlenmektedir. Elde edilen veriler doğrultusunda katılımcıların Av- rupa Gönüllük Programı hakkındaki bilgi kaynaklarında arkadaş tavsiyesi ve dijital platformların etkisi olduğu gözlemlenmiştir. Katılımcıların gönüllülük programını tercih etmesindeki temel etkenler arasında ise kültürel ve kişisel kazanımlar yer almakta- dır. Araştırmada elde edilen bulgular analiz edildiğinde, katılımcıların program sürecinde Türkiye hakkında olumlu imaj oluştur- mak ve kültürlerarası diyaloğu geliştirmek adına kişisel çabalar içerisinde yer aldıkları tespit edilmiştir.

Due to the changing infrastructure of the plane of international relations, countries nolonger focus solely on political relations in diplomatic ralations, but also impose some responsibilities on individuals in diplomatic relations. Through various programs organized internationally, individuals interact with individuals in different countries to get to know each other and introduce their counry.               Citizen diplomacy, seen as a sub-application area of public diplomacy, based on the  process of interpersonal communication. It provides the establishment of intercultural communication, in which symbolic and immediate feedback based on mutual dialogue is received. In this way, citizens who have the opportunity to transfer their naional values and interest face to-face to those with whom they communicate serve as a bridge in establishing intercultural dialogue (Karlı and Ozel,: 2020, p.2).Citizen diplomacy is based on interpersonal communication is used as an element of Public Diplomacy. In citizen Diplomacy, citizen convey national values and interest face to-face to whose with whom they communicate. Exchange programs carried out for this purpose can be used effectively as a means citizen diplomacy. Wihnin the scope of Erasmus +project, the communication and interaction between the European Union countries and the program countries with the citizens of the countries where  the students are locatedin Hungary and Italy at different time intervals with the voluntary embassy program is the subject of the research. Between 2019-2020, 16 participations who went to Hungary and Italy were interviewed within scope of the European Solidarity Program volunteering project coordinated by the municipality of Tirebolu. The data was collected by in-depth interviews and analyzed by descriptive analysis. The countries that go are determined by the coordinating institution, taking into account the specific conditions of the participations. According to the data obtained,it was observed that the participants information sources about the European volunteering program had the influence of friend advice and digital platforms. Among the main factors that participants prefer the Solidarity Program are cultural and personal achievements. When the result obtained in study were analyzed, it was found that participations participated in personal efforts to create a positive image about Turkey and improve intercultural dialogue during the program process.Finally, this article,which focuses on citizen diplomacy, consist of three parts. In the first and second sections, it consist of information obtained as a result of a literature review that provides the basic for research. In the third section, the research section is given. In this context, in the first chapter, concepts and explanations related to public diplomacy and soft power are given in accordance with the information obtained from the literatüre review. In the second, the information contained in the literature on European Voluntary Services projects, which are one of the applicaion areas of citizen diplomacy and citizen diplomacy, is evaluated. The city of Tripolis in the third chapter the research part of a European Voluntary Service Project coordinated by Hungary and Italy in-depth interviews with the participants to the daha obtained with the taken and can be diagnosed by examination consist of the result of a qualitative research.