Graduate Fraud Executive
Location: IE, , Dublin
Department: Online Operations
Employment type: Full-time
Required experience: Entry level
Industry: Telecommunications

Company profile:
ding* is the world’s largest top-up provider. Created to help people working abroad to support and keep in touch with loved ones back home, ding* provides the simplest, quickest and best top-up service ever. By keeping mobiles topped up, ding* is making a real difference to people’s lives.We’ve our head office in Dublin and also have homes in Miami, Dubai, Bucharest, Barcelona, Dhaka and San Salvador. What’s it like working here?ding* is currently providing 200 people the opportunity to top-up their careers every day. If you’re looking for a regular 9-5 role then this isn’t the place for you. If you want lots of challenges, a long to do list and plenty of opportunities then we’re your kind of place. Like our service, we’re all super fast and super reliable. We’re informal but productive. You’ll be expected to get through high volumes of work and to keep coming back looking for more. In return we throw great parties and like to mark record days or other occasions with impromptu surprises.  Working at ding* gives you the opportunity to work with, and learn from, genuinely passionate and driven people. Like our customers, our team members have joined us from all around the world. We come from different cultures, speak different languages yet we all share one thing in common; we care about sending top-up instantly and reliably.If you’re lucky enough to join the team, you’ll get to work in a great office environment without a gimmicky music room or sleep area but with truly spectacular coffee. And the best bit……we don’t hire schmucks, only team players with a sense of fun.

Job description:
Graduate Fraud Executive (Night Shift) Location: DublinThe CandidateReporting to the Customer Operations Supervisors, the successful candidate will be the latest addition to the fast growing and exciting Online Operations Department. High attention to detail, flexibility, analytical thinking and love of a fast-paced environment are all essential for this role. You’ll be identifying and analysing emerging fraud trends and providing vital recommendations to reduce the threat of fraud to our customers and the company as a whole. Comprehensive ongoing training as well as a mentor is provided for all new joiners so don’t worry if you’ve no fraud experience, this is a role where you can really grow and develop!The Role• Analyse and monitor high volumes of transactions to identify fraudulent activities at all levels – from individual accounts to country wide patterns• Reporting on emerging trends to management and recommending changes• Testing and validating updates to our systems• Working on additional ad hoc project based tasks to improve the efficiency of the Online Operations departmentKey Attributes• Bachelor's Degree in Business or IT related discipline or relevant experience• Proficiency with Microsoft Office suite – Outlook, Word, Excel• Team player with a “can do” attitude and desire to learn• Ability to adapt, work and contribute as part of a small but dedicated team• Strong time management skills, high attention to detail, and the ability to prioritise workload• Ability to think creatively, generate solutions, and see a problem through to resolutionDesirable Attributes• Spanish speaker• Knowledge of e-commerce, online payments, customer care, and/or fraud• Experience working with Salesforce is a plusWho are we?As the winners of the Deloitte Technology Fast 50 for the last two years we have been repeatedly recognised as the most innovative and rapidly expanding Irish technology company. Established in 2006 ezetop is the world’s largest provider of international mobile phone top-up. ezetop provides an important service connecting friends and families around the world and is currently partnered with over 300 mobile operator partners and 450,000+ retail locations covering over 100 countries, as well as an increasing online presence.Why ezetop?We know that there are quite a few companies out there currently recruiting but we think we’re pretty special. We are offering people the chance to join our team, make an impact and be part of making us a huge success. We’re a truly global organisation with nearly 200 team members worldwide but we’re still small enough that you can put your own stamp on your area, whilst knowing that you are part of a team spreading top-up around the world!At ezetop we believe our passion for what we do is infectious and we believe our people are key to our success. With diverse backgrounds and talents our team is filled with bright, passionate and tireless people who are genuinely excited about making ezetop great. Who doesn’t want to be on a team like this?   Don’t be under any illusions though, it’s hard work here and everyone needs to roll up their sleeves and get stuck in. You need to get through high volumes of work and still come back asking for more! We will provide you with challenging work and although we take our work and responsibilities seriously, we don’t take ourselves too seriously so a sense of humour is also essential!

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