City Operations Manager
Location: US, DC, Washington
Employment type: Full-time
Required experience: Mid-Senior level
Required education: Bachelor's Degree
Industry: Consumer Services
Function: Strategy/Planning

Company profile:
Meet cove, a network of neighborhood productive spaces with a community defining how to be productive together. We are a DC-based startup that launched in September 2013. Members of the cove community come from different backgrounds and work environments. We know all too well about trying to work at the kitchen table, getting lost in a row of cubicles, or fighting to find an outlet in the coffee shop. We created cove with a simple objective: building places you want to be. We've got all the basics covered—fast wifi, color printers, spiffy conference rooms, free coffee. So ditch the coffee shop, boring cubicle, and lonely living room, and come be productive at cove! We have five locations: Dupont, 14th St (Logan Circle), Capitol Hill, Columbia Heights and Old Town, VA.

Job description:
cove, a technology-oriented startup, is looking for an City Operations Manager to join us full time!Meet cove, a network of neighborhood productive spaces with a community defining how to be productive together. Members of the cove community come from different backgrounds and work environments. We know all too well about trying to work at the kitchen table, getting lost in a row of cubicles, or fighting to find an outlet in the coffee shop. We created cove with a simple objective: building places you want to be. We've got all the basics covered — fast wifi, color printers, spiffy conference rooms. So ditch the coffee shop, cubicle, and lonely living room, and come be productive at cove! The first cove opened in Dupont Circle and the second in Logan Circle; we need your help to bring productive spaces to more neighborhoods in DC.Primary Responsibilities:oversee operations for a fast-paced, DC-based startupoversee all logistics of site operations, including inventory and purchasingproject management and planning experiencecoordinating and managing a growing operations teamconsumer-facing position; constant interaction with membersplan for and execute expansion of new DC locationsresults oriented and deadline drivenability to thrive in a fast-paced environment while maintaining priority over high level projectsassists with after-hour projects and on-call emergenciescan execute morning, day, and night!full timeJob DescriptionThe City Operations Manager is a unique opportunity to run operations for a quickly expanding, awesome startup. At the center of cove is the improvement of the member experience. This fast-paced, all-hands-on-deck role will join a driven and exciting team.The primary responsibility of this position is to provide support to the CEO. He/she will handle all site operations and management of a growing operations team, as well planning and executing operations in the expansion of new locations in DC neighborhoods. Site operations include, but are not limited to, inventory and purchasing, onsite appearance and operations, and service relationships. This person should be able to take historical data and generate strategic guidance and input. The City Operations Manager will help facilitate expansion by inclusion of new locations into regular operations. Basically, help set the course and keep us running smoothly!The other primary responsibility of this position is to ensure the member experience is always positive. There will be constant interaction with members, including asking for and receiving feedback and initiating new or better ways to improve the member experience. All teammates double as onsite hosts and chip in whenever and wherever an extra set of hands is needed.This is a full-time position and will require working on the weekends. Must be willing to come in on short notice, if needed.No emails or phone calls, please.

Requirements:
Desired Skills and Expertise4-6 years of operations experience desired, or related experience and education. Bachelor’s degree required. Startup approach: bottom line is you have to be ready for anything, be excited, and bring a positive outlook to the cove table.

Benefits: