Hardware & Software Technician
Location: US, CA, Encino
Department: IT
Employment type: Full-time
Required experience: Associate
Required education: Associate Degree
Industry: Consumer Goods
Function: Information Technology

Company profile:
For over 20 years NAC Marketing Company, LLC d/b/a New Vitality has helped people be healthy and live better by marketing and selling vitamins, health supplements, and personal care products. Our customers learn about our products through direct marketing advertisements which use celebrities, athletes and doctors to promote on radio and television stations across North America.We offer a wide variety of career and entry-level positions as well as internships in a fast-paced and exciting industry. Our 100+ employees hold positions in Marketing, Creative, eCommerce, Media-Buying, Product Development, Accounting, Human Resources, Operations and Inbound &amp; Outbound Sales in both our New York and California offices. WORK HEALTHYWe believe in the philosophy ‘be healthy, live better’  for our customers and especially for our employees. We encourage healthier lifestyles through affordable benefits, gym reimbursement programs (through medical insurance) and company events that promote physical activity and company morale.Affordable Medical, Dental &amp; Vision InsuranceFlexible Spending Account &amp; Dependent CareCompany-paid Life Insurance &amp; Long-Term DisabilityEmployee Discounts on New Vitality products WORK BETTERWe believe growth and development are necessary parts of a rewarding work experience so we offer opportunities to gain industry knowledge, discover and utilize new skills and advance within the company. We also keep it fun with annual events like our Holiday Party, Thanksgiving Feast &amp; Dessert Contest and team participation in Long Island's Marcum Workplace Challenge at Jones Beach.Paid Training for Call Center EmployeesLunch &amp; Learn SeminarsSafety CommitteeCommunity Involvement (Toys for Tots, Island Harvest)Paid Time OffRoom for Advancement See below for our current opportunities. Follow the link to apply and if you are a qualified candidate, a member of our Human Resources department will reach out to you. NAC Marketing Company, LLC is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristic protected by law.

Job description:
Job SummaryAs a member of the team, the Helpdesk/Hardware Technician is responsible for supporting current applications and network infrastructure. You will be expected to serve as the primary contact for troubleshooting existing application problems, desktop computer hardware/software problems, phone system maintenance, and will aid in network system administration. The Helpdesk/Hardware Technician will work as part of a team to provide high quality service to various groups throughout company by following standards, policies and best practices. Job Responsibilities: Software Troubleshooting / HelpdeskHardware Troubleshooting / Hands OnNetwork AdministrationJr. Programmer Support tasksMorning/afternoon/evening processing routines

Requirements:
Requirements: 2 years professional hardware / helpdesk experience or college degreeExperience in hardware troubleshooting.Windows network administration in a domain environmentBe on call one weekend per month for emergency support.Desire to develop softwareEffectively communicate with co-workers both verbally and in writingAbility to troubleshoot a wide range of software and hardware problemsKnowledge of Window’s network administrationExperience programming VB6 and MS Access a plusAbility to lift 5 poundsAbility to sit for long periods of timeAbility to sit in front of a computer monitor for long periods of time

Benefits:
Benefits: We believe in the philosophy ‘be healthy, live better for our customers and especially for our employees. Therefore we provide an environment where our employees can grow and advance professionally as well as in their personal lives. We reward and recognize hard work by promoting from within and we encourage healthier lifestyles through affordable benefits (gym reimbursements through medical insurance) and company activities that promote physical activity and company morale. Paid Time Off (will begin to accrue on the 1st of the month after 90 days of service)Medical &amp; Dental (after 90 days of service)Flexible Spending Account (1st of the month after 90 days of service)401k plan (automatic enrollment on first day of employment)Company-paid Life Insurance &amp; Long-Term Disability (1st of the month after 1 year of service)Employee discounts on New Vitality productsCasual work environmentRoom for advancement as your department and the company growAmazing staff and setting with great management team in placeNAC Marketing Company, LLC is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristic protected by law. Note to Recruiters and Placement Agencies: NAC Marketing Company, LLC does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any New Vitality employee. NAC Marketing Company, LLC will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes from Recruiters or Placement Agencies will not be accepted by NAC Marketing Company, LLC and will be processed accordingly.