Graduate Support Desk Supremo
Location: IE, , 
Department: Infrastructure Support Services
Employment type: Full-time
Required experience: Entry level
Industry: Information Technology and Services
Function: Information Technology

Company profile:
ding* is the world’s largest top-up provider. Created to help people working abroad to support and keep in touch with loved ones back home, ding* provides the simplest, quickest and best top-up service ever. By keeping mobiles topped up, ding* is making a real difference to people’s lives.We’ve our head office in Dublin and also have homes in Miami, Dubai, Bucharest, Barcelona, Dhaka and San Salvador. What’s it like working here?ding* is currently providing 200 people the opportunity to top-up their careers every day. If you’re looking for a regular 9-5 role then this isn’t the place for you. If you want lots of challenges, a long to do list and plenty of opportunities then we’re your kind of place. Like our service, we’re all super fast and super reliable. We’re informal but productive. You’ll be expected to get through high volumes of work and to keep coming back looking for more. In return we throw great parties and like to mark record days or other occasions with impromptu surprises.  Working at ding* gives you the opportunity to work with, and learn from, genuinely passionate and driven people. Like our customers, our team members have joined us from all around the world. We come from different cultures, speak different languages yet we all share one thing in common; we care about sending top-up instantly and reliably.If you’re lucky enough to join the team, you’ll get to work in a great office environment without a gimmicky music room or sleep area but with truly spectacular coffee. And the best bit……we don’t hire schmucks, only team players with a sense of fun.

Job description:
Graduate Support Desk SupremoLocation: DublinOk so we have nearly 200 team members worldwide. While a lot of these are techie – a lot of us (guilty as charged) are not and yes, before you say anything, I will turn my computer off and back on before I log a ticket – and yes, the network cable is plugged in (I swear)! If you have the patience of a saint to put up with the likes of me and understand the importance of the “help” in Helpdesk then this is the kind of place for you.Can you handle the responsibility of the IT Administration of all our homes internationally? This will include Desktop, server, phone and printer set up and support. You’ll get exposure to a busy and exciting Infrastructure team and if you soak up knowledge like a sponge who knows where this could lead (just ask our current Windows Administrator).Attributes You have a bachelor’s degree with qualifications in Computer Science, Electrical Engineering or IT related fields (or you have enough knowledge to surpass the above!)You have an eagerness to learn from some of the best in the Business and are willing to roll up your sleeves and get stuck into anything that occurs during a ding* dayYou live for network and desktop hardware troubleshooting (who needs a hobby when you’ve got this?)You’re the best team player you know and can clearly communicate requirements to other teams while also demonstrating flexibility in the tasks you undertake.You’re awesome demonstrating your knowledge of Windows 2000/XP/Vista/Windows 7 Client Operating SystemsYou get a kick out of meeting every deadline and asking for moreAnd if you could have some relevant experience, that’s great but certainly not a deal breakerOh come on……we can list bullet points all day……just tell us why you’re the best person for the role.What’s it like working here?ding* is currently providing 200 people the opportunity to top-up their careers every day. If you’re looking for a regular 9-5 role then this isn’t the place for you. If you want lots of challenges, a long to do list and plenty of opportunities then we’re your kind of place. Like our service, we’re all super fast and super reliable. We’re informal but productive. You’ll be expected to get through high volumes of work and to keep coming back looking for more. In return we throw great parties and like to mark record days or other occasions with impromptu surprises.  Working at ding* gives you the opportunity to work with, and learn from, genuinely passionate and driven people. Like our customers, our team members have joined us from all around the world. We come from different cultures, speak different languages yet we all share one thing in common; we care about sending top-up instantly and reliably.If you’re lucky enough to join the team, you’ll get to work in a great office environment without a gimmicky music room or sleep area but with truly spectacular coffee. And the best bit……we don’t hire schmucks, only team players with a sense of fun.ding*ding* is the world’s largest top-up provider. Created to help people working abroad to support and keep in touch with loved ones back home, ding* provides the simplest, quickest and best top-up service ever. By keeping mobiles topped up, ding* is making a real difference to people’s lives.We’ve our head office in Dublin and also have homes in Miami, Dubai, Bucharest, Barcelona, Dhaka and San Salvador. 

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