Sales Engineer (IT Security)
Location: GB, , 
Salary range: 0-0
Employment type: Full-time
Required experience: Mid-Senior level
Industry: Information Technology and Services
Function: Sales

Company profile:

Job description:
Our client is recognised as one of the global leading providers of cloud delivered security services. They carry the endorsement of leading VC firms Sequoia Capital and Greylock Partners and thousands of happy customersThis highly successful privately owned Pre IPO (US Internet Security vendor (Named One of the Best Workplaces in Technology, Named Technology Innovator, PC Magazine's Editors' Choice Award!) who are opening their new offices in the UK (London) in January, headquartered in the USA are now looking for a Sales Engineer based in UK,The successful candidate must must be proficient with web security, networking and mobile technology.This is a home based position so it will be essential for the successful candidate to be multi-talented, self- managing and highly self-motivated with excellent time management and reporting skills.About the Role: The Sales Engineer will work directly in supporting sales representatives working directly with prospective customers and managing all the technical aspects of pre-sales activities through a successful deployment. The successful candidate will be the main pre-sales technical and product adviser on my client’s enterprise solutions. This individual must be proficient with supporting multiple account managers and customers in providing quick responses and timely follow up to their needs and inquiries.The candidate must be proficient with web security, networking and mobile technology. The Sales Engineer must be a quick learner, act as an industry subject matter expert, and strive to help my client make customers for life.Responsibilities:Be the main go to resource for the sales team and potential customers for technical product questions, trials and pre-sale customer issues during the sales cycle.Delivery of technical product presentations along with sales reps via web conferencing or in the field.Assist sales reps and customers on determining if customer environments are supported by current and future versions of our clients enterprise solutions.Successfully transition new customers over to the customer support and success teams.Assist in the delivery of technical training modules to new sales representatives including on going training to the sales team.Work directly with Product Management team as a liaison to accounts around technical product requirements and to provide customer feedback with the goal of enabling continuous improvement of my clients enterprise solutions.Effectively interact with internal engineering teams to scope out and provide solutions to complex technical issues for highly visible account opportunities. 

Requirements:
Education &amp; Experience:Bachelor's degree in Computer Science/Information Systems or equivalent5+ years experience in a support or sales engineer, network operations support, or application engineering role.Comprehensive understanding of networking technology – Windows networking, Active Directory, BIND, etc.Strong understanding of LAN and WAN networking protocols and technologies, including switching, routing, and security.Love and passion for helping customers and delivering satisfaction even when faced with difficult customers.A positive attitude and friendly outgoing personality.Strong written and email etiquette skills.Strong oral communication skills, including the ability to present technical information in user-friendly language.Ability to prioritize and work responsibly with or without direct supervision.

Benefits: