Desktop Deployment Technician Level 3+
Location: US, GA, Ft. Benning
Employment type: Contract
Industry: Information Technology and Services
Function: Information Technology

Company profile:
Valor Services provides Workforce Solutions that meet the needs of companies across the Private Sector, with a special focus on the Oil &amp; Gas Industry. Valor Services will be involved with you throughout every step of the hiring process and remain in contact with you all the way through the final step of signing of the employment contract with your new employer. Valor Services was founded with the vision of employing the unique skills, experiences, and qualities of America’s finest veterans to provide Private Sector companies with precise and concerted value-added services – and America’s finest Veterans with an optimized career opportunity.We are eager to get the word out to veterans that there are ample opportunities for employment in the private sector and that you are the ideal candidates to fill those positions. Valor Services Your Success is Our Mission. ™ 

Job description:
This is a great temporary contract opportunity for high-level network administrators. We are looking for sharp, organized, and skilled technicians to assist us in the deployment project. Start immediately! Essential Job FunctionsImaging, deploying, migrating, and upgrading laptops and desktop computers in a professional environment while maintaining exception level of customer service.Providing support for Microsoft desktop / laptop computers.Setting up new equipment and installing software.Maintenance / troubleshooting of all user hardware and software issues.Must have excellent communication and writing skills.Demonstrated excellence as an empowering and flexible leader in a dynamic, fast paced, hands-on, high stress environment.Solid judgment, problem solving, decision-making skills and a proven record of taking the initiative and responsibility in using those skills effectively. Both individually and as a member of a team.Detail oriented with the ability to teach and train detailed processes and methodologies.Must have a professional appearance.Customer Service experience is A+Must be able to interact with customers, associates, contractors, and vendors in a professional manner to ensure customer satisfaction.Identify/Communicate noticeable problem trends and troubleshoot recurring problems to find permanent solutions.Provide first level problem determination for desktop hardware and software related problems.Resolve less complex problems immediately and escalate more complex issues.Accurately communicate pertinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service.Responding to any inquiries and answering any questions in person, via telephone, and via emailPunctual and dependable with reliable transportation.Must be able to perform other duties as assigned by management.

Requirements:
Education: Associates Degree or higher in Technology.Experience:  Must have 12+ months experience working in the desktop support field supporting Windows 2000/XP/Vista clients in a WAN environment.Comp Tia A+ certification.Security + certification.Network + certification.Dell Certified in desktop/laptop diagnosis and repair.Experience with configuring PC’s, Laptops and printers.Ability to reimage or refresh laptops and desktops and transfer data accordingly.Experience with troubleshooting and diagnosing problems in person, via telephone, and via email.

Benefits:
Compensation:  $25/hr