Talent Manager
Location: IE, L, Dublin
Employment type: Full-time
Required experience: Associate
Required education: Bachelor's Degree
Industry: Internet
Function: Human Resources

Company profile:
Intercom (#URL_cb674f93cbcd215a3a0a57a8615a565545949eead8adbbc73307c26d6a6af81b#) is a simple, personal messaging service for businesses and their customers. It provides a single, integrated platform for the whole company to use for support, marketing, product, sales communication and more.We’re on a mission to make web and mobile business personal. We believe that the future of customer communication requires not increasingly complex, impersonal point solutions, but rather a simple, seamless platform that applies innovations found in consumer services like Facebook and WhatsApp.Founded in late 2011, Intercom has raised over $30 million in venture capital and is backed by leading investors, The Social+Capital Partnership and Bessemer Venture Partners. Intercom has been adopted by thousands of businesses, including Heroku, Hootsuite, Rackspace, Yahoo! and Perfect Audience. Our customers love the product: #URL_18cc302f4e0f1dac521853b2a6ae109ebbe44c6130d31eb0413535ba71e2f42f#We like big thinkers with small egos who believe in our goal to build a uniquely impactful, long-lasting tech company. Our vision is to fundamentally change forever how Internet businesses and their customers communicate.

Job description:
About the roleIntercom (#URL_20af2fe8ac053b6b00899f54194d05671b21a09a25c94a4ed32a6295bb64d21b#) is a young, fast-paced and rapidly-growing tech startup based in San Francisco, California. Founded in 2011, we’ve now got an engineering and design base of about 35 people in Dublin. We expect that number to more than triple in 2014, and we are already expanding at a rate of 5+ per month in Dublin alone! We need a Talent Manager to take deep pride in streamlining and implementing our onboarding process and long-term HR, making sure that recent hires are adjusting well, and that seasoned veterans are increasingly happy with their place in our company.Our Talent Manager will have an active hand in every part of the hiring process. This role will evolve as we build out an in-house recruiting and HR team, and as we grow our company. Core responsibilities will include:Working with Recruiting team to develop and implement a highly personal and professional onboarding process, continuously soliciting feedback from new hires, and thinking about how to improve the cycle, from outreach to anniversaries,Coordinating first-day activities for new hires, communicating with the team to make sure the welcoming process is warm and seamless, Working with Recruiting Coordinator to make sure that the process between contract execution and first day moves along swiftly and smoothly, and that everything is ready to go in advance,Helping to integrate new hires into the team and familiarize them with our culture before day 1.

Requirements:
This is a very people-focused position representing our world-class team of ex Facebook, Google, PayPal, Apple and Yammer employees, and helping to maintain our culture and morale. The right fit will:Have at least 1 year of experience working in a human resources capacity, ideally in the tech industry,Be capable of managing and focusing on many concurrent projects,Be familiar with the internet industry and internet culture,Have a Bachelor's degree

Benefits:
Benefits include a competitive salary, stock options in Intercom, health insurance and 3 catered meals per day.