Collection Representatives
Location: US, VA, Virginia Beach
Employment type: Full-time
Required experience: Entry level
Required education: Unspecified
Industry: Financial Services
Function: Customer Service

Company profile:
Tidewater Finance Co. was established in 1992 for the initial purpose of purchasing, and servicing retail installment contracts. There are two divisions: Tidewater Credit Services, providing indirect consumer retail finance options and Tidewater Motor Credit, providing indirect consumer auto financing. We remain committed to offering a partnership with the dealers and consumers to create a WIN-WIN-WIN situation. Our success relies solely on the success of our dealers and our consumers.Full time positions include the following benefits:40 vacation hours after 6 months of employment, 80 vacation hours after 1 year of employment6 paid holidays as well as an anniversary holiday benefitPaid personal and sick leave after 90 days of employmentFull benefits to include health, dental, life and disability insuranceA 401k plan with a company match after 6 months of employment based upon a quarterly entry dateIncentive bonuses for individual and team goals (certain positions)Bilingual Spanish eligible for differential pay

Job description:
Tidewater Finance Company, located in Virginia Beach, VA is seeking experienced Collection Representatives for full-time positions in our Active Collections Department. Join a growing team of high performance professionals in a team oriented environment!The position requires the following qualifications:A minimum of 1 year in a Call Center environment or equivalent customer service experience 2 years collections experience a plus!Ability to communicate effectively and professionally both verbally and in writingProficient typing skillsMust be able to work late nights and Saturdays as scheduled by ManagementAutomatic dialer experience a plusStrong negotiation skillsBilingual in Spanish is a plus! Interested candidates may apply in person at:6520 Indian River RoadVirginia Beach, VA 23464 You may also submit your resume via email to #EMAIL_6e2baf45f4af2200e808893db297655491a0361391e4631df004400d7ae0be2d# or fax your resume to the Human Resources Department at #PHONE_8f86665c8a76d925f761287bb38d6bb5f440845f2a5fa712361f255943a8b21b#. Tidewater Finance Company is an equal opportunity employer in all aspects of employment without regard to race, age, sex (including pregnancy), marital status, religion, disability, genetic information, military status or any other characteristic or status protected by law.  Tidewater Finance Company includes Tidewater Motor Credit and Tidewater Credit Services.

Requirements:
Primary responsibilities include, but are not limited to the following:Make and receive calls through automated dialerTake payments on past due accountsHandle customer service related issuesProcess related paperworkAdherence to company policies and procedures in addition to compliance of state and federal regulations

Benefits:
We offer a competitive salary as well as a comprehensive benefits package to our full-time employees to include:40 vacation hours after 6 months of employment, 80 vacation hours after 1 year of employment6 paid holidays as well as an anniversary holiday benefitPaid personal and sick leave after 90 days of employmentFull benefits to include health, dental, life and disability insuranceA 401k plan with a company match after 6 months of employment based upon a quarterly entry dateIncentive bonuses for individual and team goalsBilingual Spanish eligible for differential pay