Custom Product Specialist
Location: US, OH, Mason
Department: Sales
Salary range: 30000-45000
Employment type: Full-time
Required experience: Entry level
Required education: Bachelor's Degree
Industry: Marketing and Advertising
Function: Project Management

Company profile:
About Us:For nearly 20 years, Touchstone has been pioneering an entirely new approach to brand promotion and products through design. We do this by blending an experienced promotional products agency, graphic design studio, and product development group with a new level of consumer participation. With a focus on Design and Lifestyle, we develop products that surround some of the most celebrated brands in the world.  We believe that our approach to Design, Innovation and Engagement are challenging the norms of the promotional products industry to help create more inspired brands. We value thinking beyond the limits, courageous people, and stronger relationships between brands and consumers. If this sounds like the culture you want to be a part of then you need to talk with us.

Job description:
POSITION/TITLE: Custom Product SpecialistDEPARTMENT: Field SalesLOCATION: Mason, OHSALARY RANGE: Compensation will be commensurate with experienceBENEFITS:  Full Benefits PackageTYPE: Full TimeORGANIZATION:  Touchstone Merchandise Group, LLC.REPORTS TO: Sr. Vice President of SalesGENERAL DESCRIPTION:The Custom Product Specialist (CPS) is responsible for providing sales and merchandising support to Touchstone Account Executives (AE), while also project managing for,  and collaborating with, the AE and client stakeholders to provide branded merchandise solutions and campaigns which further enhance the client’s brand and help to elevate the consumer’s point of interaction with that brand.  A CPS will provide superior customer service to a diverse group of internal and external clients in an energetic, fast paced environment. DUTIES AND RESPONSIBILITIES:The primary functions of the Custom Product Specialist are project order entry, order management, vendor communication, quoting, and field sales support. Enters customer orders under the direction of the Account Executive.Oversees order management to effectively move projects through the order production stages. Responsible for communication of all stages of order production to the customers and Account Executive. Maintains relationships with key suppliers in order to gain best product pricing.Troubleshoots any vendor issues to keep orders on schedule.Balances completed orders to ensure accurate billing.Develops product solutions for customers based on the client’s promotional needs.

Requirements:
JOB QUALIFICATIONS:Minimum Requirements:Bachelor Degree or 2-5 years work experience preferred Knowledge, Skills and Abilities Required:Highly skilled in time management and working on multiple projectsMust have excellent leadership, team management and relationship building skillsFlexibility to lead diverse and dynamic teams to deliver integrated solutionsStrong problem solving skills and ability to focus both strategically and tactically to achieve project or business goalsSelf-directed and the ability to work independently and manage communication with multiple groupsExcellent business and communication skills (written and verbal)Strong analytical ability and sales business knowledge is a major plus

Benefits:
Salary Range:Compensation will be commensurate with experienceBenefits:Full Benefits Package