Client Delivery Manager
Location: US, MD, Baltimore
Employment type: Full-time
Required experience: Mid-Senior level
Industry: Computer & Network Security
Function: Project Management

Company profile:
ISE resolves technology vulnerabilities through rigorous analyses to keep great companies great by providing expert, objective, targeted interventions. ISE is a rapidly expanding, dynamic, and unique small company that wants fresh, well-rounded individuals (underwater basket weaving is a plus) who love what they do and have a rockin’ time doing it. Our employees enjoy ISE’s creative, educational, and comfortable, environment where they can thrive professionally; and then take advantage of flexible hours and unlimited vacation days to support a great life when away from work.

Job description:
About ISEISE is an independent security research and consulting firm dedicated to aggressive defense strategies through advanced science.  Our elite team of analysts and developers make the digital world a safer place by breaking technology from the mindset of the most malicious of adversaries.  To be part of this team is to be a part of securing the online experience for generations to come.The Project Manager will be responsible for array of duties as they relate to client projects, financial billing, personnel management and other duties as assigned.Accomplishes objectives by selecting, assigning, scheduling, coaching, counseling, and motivating employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; enforcing policies and procedures.Directly communicates project status to clients and ISE executive management.  Responsible for keeping projects on track and re-scoping projects where corrective action  is neededAchieves operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying trends; determining system improvements; implementing change.Meets financial objectives by forecasting requirements; preparing project budgets; scheduling expenditures; analyzing variances; initiating corrective actions.Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.Sets project schedule and tempo prior to project initiation by confirming project objectives with Clients (internal and external) and scheduling the completion of these objectives. 

Requirements:
Desired Skills and ExperienceLeadership/Management Skills: You will have to keep your employees motivated, resolve conflicts and make hard decisions for your employees.  You are also responsible for communication with Clients and assuring that all stakeholders are satisfiedTime Management: You will be working with employees, customers and management, often spinning multiple plates at once.Math and Budgeting: Project managers are expected to keep and maintain a budget in almost every field. You will need to be confident in using math skills to make sure you know where your company's money is going.Analytic Skills: You will also need analytic skills to be able to solve problems that may come up during a typical work day. You will be analyzing data and making decisions that affect the project on a regular basis.Technical Skills: a basic understanding of software development cycles and computer programming is needed for this job, as many projects involve technology systemsCommunication: Superb written and verbal communication skills are required in order to successfully manage  projects, as projects often have multiple external stakeholders

Benefits:
Our employees enjoy ISE’s creative, educational, and comfortable, environment where they can thrive professionally; and then take advantage of flexible hours and unlimited vacation days to support a great life when away from work