Central Receptionist
Location: CA, ON, Ottawa
Department: Client Access Team
Employment type: Other
Required experience: Entry level

Company profile:
Since 1973: Working together to make our community healthyGood health means more than just treating people when they are sick. Problems like poverty, addiction, and family violence can bring on illness – or keep people from getting well. At Sandy Hill Community Health Centre, we treat illness when it arises. We also work hard to create a healthy community, so that people stay well and get the most out of life, and we believe in:integrity | respect | equity | collaboration | empathy-------------------------------------------------------------------------------By applying to the posting I hereby acknowledge that the information I provide will be collected by #URL_3c6b46782f8bf4c402537a5580ce452d1391bb2140bbd3533f0546551d2dea02# under the terms of their privacy policy http://#URL_3c6b46782f8bf4c402537a5580ce452d1391bb2140bbd3533f0546551d2dea02#/privacy . Candidates, when hired by SHCHC as employees will provide data in under a separate process and be subject to SHCHC's Privacy and Confidentiality policies and procedures.-------------------------------------------------------------------------------Depuis 1973: Travailler ensemble pour une communauté en santéUne bonne santé signifie plus que de soigner les gens lorsqu'ils sont malades. Des problèmes comme la pauvreté, la dépendance, la violence familiale peuvent causer la maladie – ou empêcher les gens de se rétablir. Au Centre de santé communautaire Côte de sable, nous traitons la maladie lorsqu'elle se présente. En plus, nous travaillons fort pour créer une communauté bien portante, pour que les gens restent en bonne santé et profitent de la vie au maximum, et nous croyons dans:l'intégrité | le respect | l'équité | la collaboration| l'empathie-------------------------------------------------------------------------------En posant ma candidature pour cette offre d’emploi, je reconnais que les renseignements que je fournis seront recueillis par #URL_3c6b46782f8bf4c402537a5580ce452d1391bb2140bbd3533f0546551d2dea02# et traités conformément à sa politique de confidentialité : http://#URL_3c6b46782f8bf4c402537a5580ce452d1391bb2140bbd3533f0546551d2dea02#/privacy. Les candidats embauchés par le CSCCS fourniront d’autres renseignements qui seront traités en vertu d’un processus distinct et sujets aux politiques et aux marches à suivre du CSCCS en matière de confidentialité et de protection des renseignements personnels.-------------------------------------------------------------------------------

Job description:
External Employment Opportunity Position Title: Centralized ReceptionistComponent/Team: Client Access TeamStatus: CasualSalary Scale: $18.81 - $22.66 hourly, plus 4% vacation pay in lieu of benefitsStart Date: ImmediatelyPosition Description:The Central Receptionist is a resource for clients, providing general information about resources available at the Centre to facilitate client engagement and access to services.  The Central Receptionist plays a vital role in establishing positive relationships with clients.  The Central Receptionist also provides a broad range of clerical/reception support to all components of the Sandy Hill Community Health Centre.Reporting Relationship:The Central Receptionist reports directly to the Director of Client Access.Application Deadline: October 31st, 2014 at 4:00 PM

Requirements:
Education and LanguageSecondary school diplomaDiploma or other certification in business administration, office administration or medical reception an assetAdditional training in computer software applications an assetUnder the Centre’s designation to provide French Language Services:-          French (oral expression): Advanced +-          French (oral comprehension): Advanced +-          French (reading comprehension): Advanced +-          French (writing comprehension): Advanced + Fluency in English, both oral and written Professional ExperienceTwo to five years office experience; preferably in a health or social service settingExperience with multi-line telephone systemExperience using an Electronic Clinical Management System / Health RecordExperience in non-violent crisis intervention Knowledge, Skills and AbilitiesStrong interpersonal, organizational and problem-solving skillsAbility to work as part of a multi-disciplinary care giving teamPositive attitude toward street-involved people, people who are HIV+, Hep C+, people with addictions and/or mental health issuesNon-judgmental attitudeAbility to take initiative and be assertiveAbility to deal effectively with the publicAbility to manage difficult client behaviourAbility to work under stress with multiple demands and unpredictability in the work dayAbility to work within the mandate of the Sandy Hill Community Health CentreAbility to work within a harm reduction frameworkAbility to work independently, following specific directions with attention to detailProficiency in the use of computers and various software applicationsDemonstrated flexibility, good judgment, initiative, creativity and cooperative team playerRespects and values the diversity of communities and individualsSensitivity and alertness to signs of a client in crisisEffective oral and written communication skills (in person and by telephone)

Benefits:
For this position, in lieu of benefits, 4% vacation pay will be added to the position's salary.Only applicants selected for an interview will be contacted.  No phone calls please.Conditions of Employment:Hours of work will be developed in collaboration with the successful candidate to ensure a healthy work-life balance.  A schedule of work will be based on the Centre’s hours of operation and program requirements and may include some evenings.An offer of employment will be conditional upon the candidate completing a criminal reference check and linguistic profile to the satisfaction of the Sandy Hill Community Health Centre.By applying to the posting I hereby acknowledge that the information I provide will be collected by #URL_3c6b46782f8bf4c402537a5580ce452d1391bb2140bbd3533f0546551d2dea02# under the terms of their privacy policy http://#URL_3c6b46782f8bf4c402537a5580ce452d1391bb2140bbd3533f0546551d2dea02#/privacy Candidates, when hired by SHCHC as employees will provide data in under a separate process and be subject to SHCHC's Privacy and Confidentiality policies and procedures.