Dealer Service Representative
Location: US, VA, Virginia Beach
Employment type: Full-time
Required experience: Associate
Required education: Unspecified
Industry: Financial Services
Function: Customer Service

Company profile:
Tidewater Finance Co. was established in 1992 for the initial purpose of purchasing, and servicing retail installment contracts. There are two divisions: Tidewater Credit Services, providing indirect consumer retail finance options and Tidewater Motor Credit, providing indirect consumer auto financing. We remain committed to offering a partnership with the dealers and consumers to create a WIN-WIN-WIN situation. Our success relies solely on the success of our dealers and our consumers.Full time positions include the following benefits:40 vacation hours after 6 months of employment, 80 vacation hours after 1 year of employment6 paid holidays as well as an anniversary holiday benefitPaid personal and sick leave after 90 days of employmentFull benefits to include health, dental, life and disability insuranceA 401k plan with a company match after 6 months of employment based upon a quarterly entry dateIncentive bonuses for individual and team goals (certain positions)Bilingual Spanish eligible for differential pay

Job description:
Tidewater Finance Company is a growing company located in Virginia Beach, VA.  We currently have a full-time position available for a Dealer Service Representative. Join a growing team of high performance professionals in a team oriented environment!The primary responsibilities include, but are not limited to the following:Investigate and qualify prospective dealersPrepare documents for prospective dealers and/or brokers to include Master Merchant Agreements, addenda to the agreements and dealer applicationsDistribute documents and maintain both physical and electronic filingSet up new dealers and maintain our various systems to include managing prospects in our client relationship management tool and inputting dealers into our various systemsPrepare and update training materials for newly boarded dealers as well as existing dealersTrain both newly boarded dealers and existing dealersMake dealer service calls to existing client baseConduct basic reporting and analysisHandle incoming calls from our current and prospective dealer baseMonitor the marketing e-mail inbox Applicant must exhibit a majority of the following characteristics including, but not limited to: Excellent written and verbal communication skillsMust be able to type with accuracy and speedDetail oriented and well organizedExceptional decision making and problem solving skillsProficient knowledge of Microsoft Word, Excel, Outlook  We offer a competitive salary and a comprehensive benefits package.  Please submit your resume and salary requirements to Tidewater Finance Company, 6520 Indian River Road, Virginia Beach, VA 23464, Attn: Human Resources Department. If you choose to fax or e-mail your resume, our fax number is (757) 424-9651 and our e-mail address is #EMAIL_169ac3804e2da6e0514e5ef76c29f157f41d80451b486889d9aa#PHONE_4dbd33c1dede3cec472e02df8f201e27aa330a9a201578720111c840de9d8117##  Tidewater Finance Company is an equal opportunity employer in all aspects of employment without regard to race, age, sex, marital status, religion, disability, military status or any other characteristic or status protected by law.  Tidewater Finance Company includes Tidewater Motor Credit and Tidewater Credit Services.

Requirements:
 Applicant must exhibit a majority of the following characteristics including, but not limited to: Excellent written and verbal communication skillsMust be able to type with accuracy and speedDetail oriented and well organizedExceptional decision making and problem solving skillsProficient knowledge of Microsoft Word, Excel, Outlook 

Benefits:
Our company offers a competitive salary plus BONUSES as well as a comprehensive benefits package to our full-time employees including:40 vacation hours after 6 months of employment, 80 vacation hours after 1 year of employment6 paid holidays as well as an anniversary holiday benefitPaid personal and sick leave after 90 days of employmentHealth, dental, life, and disability insurance as well as AFLAC supplemental insuranceA 401K plan with a company match after six months of employment, however, we have quarterly enrollment periods.