Contact Center Representatives 
Location: US, VA, Virginia Beach
Employment type: Full-time
Required experience: Entry level
Required education: High School or equivalent
Industry: Financial Services
Function: Customer Service

Company profile:
Tidewater Finance Co. was established in 1992 for the initial purpose of purchasing, and servicing retail installment contracts. There are two divisions: Tidewater Credit Services, providing indirect consumer retail finance options and Tidewater Motor Credit, providing indirect consumer auto financing. We remain committed to offering a partnership with the dealers and consumers to create a WIN-WIN-WIN situation. Our success relies solely on the success of our dealers and our consumers.Full time positions include the following benefits:40 vacation hours after 6 months of employment, 80 vacation hours after 1 year of employment6 paid holidays as well as an anniversary holiday benefitPaid personal and sick leave after 90 days of employmentFull benefits to include health, dental, life and disability insuranceA 401k plan with a company match after 6 months of employment based upon a quarterly entry dateIncentive bonuses for individual and team goals (certain positions)Bilingual Spanish eligible for differential pay

Job description:
Tidewater Finance Company - On-site Career Fair - Positions available for IMMEDIATE HIRE!Date: Saturday, February 7thWhen: 9:00am to 1:00pmWhere: Tidewater Finance Company, 6520 Indian River Road, Virginia Beach, VA 23464Our company is ACTIVELY SEEKING CANDIDATES for IMMEDIATE HIRE in our Active Collections Department. Meet our recruitment team and hiring managers, who are ready to tell you all about TFC’s team-oriented work environment. If you are eager to work and have a strong customer service skill set, we are conducting ON-THE-SPOT INTERVIEWS with qualified candidates.To apply, please visit our website #URL_06ae9636e61d7ddfc75b7dec9887f7022036b464a1ef22d098f1e03084cd3614# and click Careers to complete our on-line application. Tidewater Finance Company, located in Virginia Beach, VA has full and part-time positions available for Contact Center Representatives.  We provide diverse lending solutions for our dealer network while promoting employee integrity, teamwork and an uncompromised level of customer service.Primary responsibilities include, but are not limited to the following:Make and receive calls through automated dialerTake payments on past due accountsHandle customer service related issuesProcess related paperworkAdherence to company policies and procedures in addition to compliance of state and federal regulations

Requirements:
The position requires the following qualifications:6 months customer service related experienceCollections experience a plusAbility to communicate effectively and professionally both verbally and in writingProficient typing skillsMust be able to work late nights and Saturdays as scheduled by ManagementStrong negotiation skillsBilingual in Spanish is a plus

Benefits:
We offer a competitive salary based on experience and a comprehensive benefits package.To apply, please visit our website #URL_06ae9636e61d7ddfc75b7dec9887f7022036b464a1ef22d098f1e03084cd3614# and click Careers to complete our on-line application.Tidewater Finance Company is an equal opportunity employer in all aspects of employment without regard to race, age, sex (including pregnancy), marital status, religion, disability, genetic information, military status or any other characteristic or status protected by law.  Tidewater Finance Company includes Tidewater Motor Credit and Tidewater Credit Services.