Employee Benefits Account Manager - Charlotte
Location: US, NC, Charlotte
Department: Department
Employment type: Full-time
Required experience: Mid-Senior level
Required education: Bachelor's Degree
Industry: Insurance
Function: Human Resources

Company profile:
NFP is a leader in the delivery of benefits solutions for companies of all sizes and in the delivery of life insurance and wealth management solutions for high net worth individuals. Our leading, independent broker/dealer offers a wide range of choices from some of the nation’s top investment companies. NFP operates and reports in three segments that provide diverse products and services to corporate and high net worth individual clients: the Corporate Client Group, the Individual Client Group and the Advisor Services Group.*Our advisors partner with clients to help provide them with comprehensive solutions, backed by NFP’s open architecture approach, national scale and resources. NFP is focused on optimizing cross-selling opportunities and building recurring revenue, and diversification, ensuring the company is well-positioned for long-term growth.*NFP Advisor Services Group is a business segment of National Financial Partners Corp. (NFP) that includes NFP subsidiaries NFP Securities, Inc., member FINRA/SIPC, and NFP IndeSuite, Inc.

Job description:
NFP is a leader in the delivery of benefits solutions for companies of all sizes and in the delivery of life insurance and wealth management solutions for high net worth individuals. Our leading, independent broker/dealer offers a wide range of choices from some of the nation’s top investment companies.NFP operates and reports in three segments that provide diverse products and services to corporate and high net worth individual clients: the Corporate Client Group, the Individual Client Group and Advisor Services.Our advisors partner with clients to help provide them with comprehensive solutions, backed by NFP’s open architecture approach, national scale and resources. NFP is focused on optimizing cross-selling opportunities and building recurring revenue, and diversification, ensuring the company is well-positioned for long-term growth.SUMMARY:  Individual with client facing experience in the Health and Welfare Benefits business.  Responsibilities include completion of marketing and analysis on all medical, dental, disability, benefits administration and ancillary products. Provides support to Vice President through proactive service, claims resolution and implementation of largest clients.  Provides assistance with monthly reporting, billing issues, enrollment and communication of benefits, and education on compliance matters to clients.  Maintain current Life and Health license.Duties:Vendor Liaison for clientsResponsible for maintaining outstanding checklists and renewal timelinesProblem-resolution for ongoing or escalated issuesResponsible for running carrier reports where applicable, or ordering monthly reporting directly from the carrierResponsible for negotiating with vendors to provide competitive quotes.  Provide contract review, comparisons and recommendations for renewals by established deadlinesProactive customer service and HR supportMaintain internal files and databases with all client dataImplementation and compliance supportProficient in completing fully insured NFP renewal packageAssist and organize the onboarding process for all new business cases and new business lines on designated accountsExperienced in Voluntary Benefits, Work Site Products and Enrollment/Eligibility Options for Clients to include Benefits Administration SystemsProficient in carrier alternatives, products and systemsAttendance at weekly Health and Welfare meetings, planning sessions and NFP-Sponsored events

Requirements:
EDUCATION AND EXPERIENCE:Minimum 5 years of experience in a Health and Welfare-related IndustryCollege graduateActive Life and Health License  COMPUTER SKILLS:Power Point capabilitiesExperience in running claim related statistical reportsProficient in Excel and Microsoft Word LOCATION:Position is based in NFP office in Charlotte, North Carolina

Benefits:
NFP offers a comprehensive benefits package to all our full-time employees, including medical, prescription, dental and vision insurance, health care flexible spending accounts and health savings accounts. We also offer life insurance, short- and long- term disability, a 401(k) plan, paid time off, and education assistance program and many other benefits.