Personal Agent/Special Projects Coordinator
Location: US, OR, Portland
Employment type: Full-time

Company profile:
United Cerebral Palsy of Oregon &amp; SW Washington (UCP) supports adults with all kinds of developmental disabilities (not just cerebral palsy), so that they can live the life of their dreams.We're growing, so you will see lots of exciting job openings in the next few months!WHY WORK FOR UCP?As an employee of UCP, you'll be proud of the work you do, every day! Our employees assist the people we support to live independently in their own homes and apartments, find and keep their dream jobs, make community connections, serve as their own advocates, and make their own choices. You'll get the chance to work for one of the 100 Best Non-Profit Employers in Oregon. We're fun and flexible, and there's plenty of room for advancement and growth.

Job description:
United Cerebral Palsy (UCP) is a unique, empowering and exciting place to work! We support adults who experience all kinds of developmental disabilities, assisting them to live independently in their own homes, find and keep their dream jobs, and pursue community-based recreation. UCP was recently ranked as one of the 100 Best Nonprofit Employers in Oregon. Learn more about us at #URL_2b35257099321dacb52af707d4a6bdf5dd187d81d6bfd24398f0e5b68a6727a7#. UCP is currently seeking a Personal Agent/Special Projects Coordinator who will work in our intellectual/developmental disabilities support services brokerage, which is known as UCP Connections. The primary role of a Personal Agent is to provide person-centered case management supports to a caseload of up to 44 adults who experience developmental disabilities and live in Multnomah and Clackamas counties. In addition to being an outstanding Personal Agent, the Special Projects Coordinator facilitates or participates in a variety of customer, provider, team, and community outreach activities. As a Personal Agent, you will provide the primary assistance to each customer by assisting them to navigate the support services system, meet goals, and understand the process of accessing quality supports. This is a collaborative process that involves assessment, person-centered planning, facilitation, accessing resources, and advocacy. As a Special Projects Coordinator, you will be a leader and helper. The Special Projects Coordinator is the main point of contact for supporting customer advocacy group efforts, providing STEPS services, and provider and community resources. In addition, you will provide team support, technical assistance, and leadership. PERSONAL AGENT DUTIES:Assist each individual to identify his or her goals and support needs; find and secure the resources and services needed to reach those goals; assure choice and independence; and address the health and safety needs of the individual.Ensure a collaborative process between customers, family members, and service providers.Assess needs and develop plans using person-centered planning techniques.Monitor the quality of services.Provide technical assistance and education as needed in a wide variety of areas including, but not limited to the support services system, health and safety concerns, community resources, employment, and self-advocacy.Provide direct assistance with accessing resources for everyday needs in urgent situations.Manage the documentation of all case management services, plans, and supports.Adhere to regulatory and program policies for service provision.    SPECIAL PROJECTS COORDINATOR DUTIES:Coordinate and facilitate provider interviewing opportunities (Provider Meet and Greets, provider search requests, etc.), outreach, and marketing efforts.Facilitate and support customer self-advocacy, research, outreach, and marketing groups and opportunities as assigned.Stay current with available community resources and partnerships, share resource information, and act as a resource liaison for co-workers, customers, families, providers, and the community.May sit on community board or advisory panels as a representative of UCP Connections.Maintain resource brochures.Act as the primary STEPS Specialist and backup to other STEPS Specialists.Available as a backup to address department support needs, program management needs, or customer crisis. HOURS AND LOCATION:     Usual schedule is Monday through Friday 8am to 5pm, but may vary. Additional hours may be required on an occasional basis.Our office is in the Gateway neighborhood, but the position requires frequent travel/driving within Multnomah and Clackamas counties.ADDITIONAL INFORMATION:The position closes 9/15/14 at 5pm.No phone calls, please.UCP is an equal opportunity employer, and actively seeks applicants from diverse backgrounds.

Requirements:
Bachelor’s degree and 2 years work experience in developmental disabilities, social services, mental health or related field; or 5 years work experience in developmental disabilities, social services, mental health or related field.Two years of experience as a Personal Agent.Ability to drive on the clock, which means that you are at least 21 years old, and that you possess a reliable personal vehicle, at least 3 years of driving history, and a clean driving record.Must pass a reference check, drug screen, and criminal history background check.Demonstrated commitment to customer self-determination and personalized support.Demonstrated ability to prioritize, meet deadlines and manage multiple projects in a fast-paced environment.Demonstrated ability to identify and resolve problems in a timely manner.Demonstrated ability to communicate effectively and in a professional manner with a wide constituency in both written and oral forms.Demonstrated mediation and conflict resolution skills.Demonstrated ability to facilitate groups, coordinate events and activities, and network.Demonstrated knowledge of community resources and partnerships.

Benefits:
TOTAL REWARDS PACKAGE:Salary is negotiable depending on experience. Please state salary requirements in your cover letter.Eligible for overtime pay.Great medical, vision, prescription, and alternative care coverage, available for employee, spouse/domestic partner, and dependents.Dental insurance available at your own cost.401k plan with company match up to 3%.3 weeks of paid time off, with an additional day off granted after each of your first 5 years.8 paid holidays off per year.Paid mileage.A company cell phone will be provided.