Junior IT Support Engineer
Location: NZ, N, Auckland
Salary range: 45000-50000
Employment type: Full-time
Required experience: Entry level
Required education: Certification
Industry: Information Technology and Services
Function: Information Technology

Company profile:
WHAT WE DOWe create information systems that deliver an immediate and ongoing business advantage.We believe in the power of information systems to create a competitive edge. We also believe the best way to do this is to build partnerships with our clients and work collaboratively to deliver information systems that outperform.By understanding your needs, and using an established set of building blocks, we deliver systems that will evolve over time as you do.Systems built to today's needs, yet flexible enough to adapt to tomorrow's demands.Services OverviewSandfield specialises in designing, developing and supporting information systems which evolve as our customers' businesses evolve. Our approach is based on Agility, Certainty and Value.Our experienced team develops a thorough understanding of our customers' business needs, and, often using pre-existing frameworks and IP, produces systems based on precision and economy, with a logical staged approach to deliverables. As a result, our customers get a system which meets the challenges of today's business, but which is adaptable to change."Systems built to change are built to last"

Job description:
Great opportunity for a graduate or junior technicianWe currently seek a confident communicator to join our Infrastructure Team as a junior IT Support Engineer. It is a challenging environment supporting a range of well known clients located throughout New Zealand and Australia.  The team of six take responsibility for maintaining high levels of uptime and performance at our client’s sites.  This role will suit someone keen to advance their career, looking for a busy, varied role, with no two days being the same.  The focus of the position is on providing user, desktop and server management for our internal and external client’s IT systems. The position also includes managing cloud services such as Google Apps, Backupify, Mozy and ShadowProtect Cloud.  It is a varied, well rounded role, offering the opportunity for involvement in some complex IT environments.  As a junior member of the team, you will be guided to assist staff and clients and to diagnose a wide range of issues.  You will also have the opportunity to work on new projects and implement new technology. You will expertly communicate technical information to nontechnical people and ensure a high level of service is provided at all times.

Requirements:
To be successful in this position, you will have:Strong problem solving skillsGreat customer service skillsExcellent written and verbal communication skillsStrong multi-tasking skillsThe following will also be helpful:6+ months experience in providing Windows desktop and server supportGoogle Apps experienceBasic network skillsBasic VMware skillsMicrosoft, VMware, HP or Cisco qualifications

Benefits:
Sandfield is an IT Solutions Provider with 55 staff and a reputation for providing outstanding IT Solutions that deliver Agility, Certainty and Value. We’ve been doing this successfully since 1988.We are a business that encourages our staff to thrive and grow.  We have lots of social functions, and a dynamic, innovative environment.  We value our people, encourage ownership of projects, and reward good work.  If you are ready to use your initiative, take on challenges and grow to reach your potential, this is the right place for you.