IT and Operations Manager - Figo Pet Insurance
Location: US, IL, Chicago
Department: Figo Pet Insurance
Salary range: 60000-70000
Employment type: Full-time
Required experience: Mid-Senior level
Required education: Bachelor's Degree
Industry: Insurance
Function: Information Technology

Company profile:
The story of the Great Chicago Fire of 1871 isn’t really about the fire. It’s about what happened next: A remarkable moment when the most brilliant engineers, architects and inventors came together to build a new city. Their innovations – born of passion and practical ingenuity – shaped not just Chicago, but the modern world. What started 140 years ago continues to this day.Chicago’s brightest digital designers, engineers and entrepreneurs are shaping new technologies, disrupting old business models, and resetting the boundaries of what’s possible. If that sounds like you, join us.Come to a place where you can share ideas, make mistakes, work hard, build your business and, with a little luck, change the world.Welcome to 1871.From photo-editing apps to interactive healthcare programs, 1871 has a member company that fits your interests and expertise! Whether you’re a designer, a marketing expert, or software developer, we have a startup looking for you. Each company is looking for a way to innovate their industry and is looking to do so in creative and original ways. We are looking to match you with one of our amazing member companies based on the information you provide to us and their current needs. If you believe that you have the skills and vision to help digital startups get their start, 1871 is the right place for you!

Job description:
Position for Hire: Manager – IT &amp; OperationsHiring Company: Figo Pet: Insurance &amp; TechWho is Figo PetFigo is a National Pet Insurance and Pet Tech Company focused on making life easier for parents and their pets. Our industry first technology is about to shake up the current pet insurance landscape. We will deliver free cloud based services, real time record management, smartphone applications, pet GPS location services and much more.Why Join UsWe are a full funded start-up with clear competitive advantages in a rapidly growing industry.We are a product of Chicago’s preeminent 1871 tech incubator.We are located in a loft style office with 25 foot exposed brick ceilings and wood beams. Free coffee bar, free microbrewed beer on tap, sunrise yoga, periodic 15 minute massage tune-ups, a game room and a whole bunch of hammocks.Sorry, no island breezes provided.Why We Are Looking for YouYou love to wear many hats, solve a wide variety business technology issues, make strategic IT recommendations and keep our operational workflows running smoothly. You are passionate about taking a lead technology role in the start-up of a national pet insurance and tech company as we plan to grow from 10 to 100 employees in just a few short years.Take a Look at Some Examples of Duties &amp; Responsibilities• Great intuition for everything IT w/ ability to constantly evaluate IT needs as company grows• Hardware, software and network set-up, maintenance &amp; troubleshooting• Some SharePoint &amp; Exchange knowledge (incl. email set-up and troubleshooting)• Preserve assets by implementing disaster recovery and back-up procedures• Recommend information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.• Evaluate vendor-supplied software by studying user objectives; testing software compatibility with existinghardware and programs.• We will train you in insurance operations, with some duties including:• You will serve a temporary role as Business Analyst for implementation of policy admin software system.o Develop key business reportso Track monthly saleso Assist in the development of agency CRMo Liaison between cloud based software vendor and companyo Some experience or understanding with User Acceptance Testing a pluso Some experience in an agile development environment a pluso Great written and oral communication skillsCompany: Figo Pet – Insurance &amp; Tech (a start-up from “1871” -- Chicago’s preeminent tech incubator)Location: 444 North Wabash (close to Grand Red Line Stop)Start Date: August/September

Requirements:
Summary of Skills/Qualifications: Problem Solving, Presenting Technical Information, Process Improvement, SoftwareMaintenance, Software Testing, Network Design and Implementation, Load Balancing and Scalability, VendorRelationships, Software Performance Tuning, Network Performance Tuning, Database Performance Tuning.

Benefits: