Business Analyst
Location: GR, I, Athens
Department: Operations
Employment type: Full-time
Required experience: Mid-Senior level
Required education: Bachelor's Degree
Industry: Computer Software
Function: Information Technology

Company profile:
Workable is a venture-backed startup making cloud-based recruitment software for fast-growing companies around the world. We're looking for people who want to change the way companies and people meet each other.Life at WorkableAt Workable we are creating an environment that has all the excitement and intellectual stimulation of a startup, minus the fads and pretension. We don't work 80-hour weeks, but we do work in an efficient and disciplined manner. We don't have ninjas and rock stars, we have people who are outstanding at what they do. We don't think it's old fashioned to have a sensible business model and we enjoy working with smart people.&gt; learn more about Workable and our employee benefits

Job description:
Workable is a venture-backed startup developing recruiting software for SMEs and high-growth tech companies. The company grew tenfold over the past year and continues to grow at a rapid pace.To support this growth and make sure that we can scale from thousands to hundreds of thousands of users, we are expanding our Operations team.As a Business Analyst in the Operations department, you will play a pivotal role in setting up and running the department. You will be responsible for the following:Define configuration specifications and non-functional requirements for all third-party integrationsPerform Quality Assurance on integrationsDefine reporting and alerting requirementsOwn and develop relationship with partners, working with them to optimize and enhance our integrationHelp define, document and maintain Operations department processesReport on common sources of technical issues or questions and make recommendations to ProductConstantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

Requirements:
You must have:at least three years experience in Business / Systems Analysis or Quality Assuranceexperience in analysing data to draw business-relevant conclusionssolid experience in writing SQL queriesa degree in IT / Computer Science, or other numerate degree with additional relevant experiencefluency in written and spoken EnglishYou must be:meticulous and thorough, while having an eye for the bigger picturea self-starter, with a history of taking the initiative to drive improvements or to discover and fix issuesa good communicator, with the ability to express yourself clearly and effectivelycustomer-oriented, having what’s best for the customer as your first prioritypositive, optimistic and curiousBonus points for experience in any of the following:software developmentproject managementETL / Data Analytics / Business Intelligenceclient-facing rolesITSM / ITIL

Benefits:
Our goal is to create a company where employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. We want to be able to attract the best of the best, and make sure they keep getting better. On top of an exciting, vibrant and intellectually challenging workplace and a competitive salary, we are offering:Stock option planPrivate health insurance planMobile telephony and data planFree meals, snacks and beveragesWorkstation hardware of your choiceLicenses for the software and working tools of your choice Educational expenses for buying books, online seminars, etc, so long as the educational benefit is related to our workAttendance expenses paid for at least one developer conference or workshop of your choice per yearFlexible working hours, ability to occasionally work from homeWorkable is most decidedly an equal opportunity employer. We want applicants of diverse background and hire without regard to race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.