Head of Business Intelligence
Location: GB, LND, 
Department: Business Intelligence
Employment type: Full-time
Required experience: Director
Required education: Bachelor's Degree
Industry: Telecommunications
Function: Business Analyst

Company profile:
Upstream’s mission is to revolutionise the way companies market to consumers through cutting edge technology. This is an opportunity to collaborate with like-minded people in an environment that embraces individual differences and diversity.We offer a challenging and stimulating environment in which employees have the opportunity to work on a vast range of complex projects at the forefront of technical innovation. We are looking for creative, enthusiastic and open-minded individuals to join our innovative team to help both drive our success and uphold our existing reputation within the marketing technology world.What we believeOur values of integrity, perseverance, innovation and respect are at the heart of our company. Our actions are underpinned by these four values, which have become central to Upstream, providing all of our employees with a clear framework from which to make their decisions.1. Integrity &amp; TrustYou are widely trusted and seen as a direct and truthful individual. You present the unvarnished truth in an appropriate and helpful manner, keeping confidences and admitting mistakes without misrepresenting themselves for personal gain.2. PerseveranceYou pursue work and life with energy, drive and a need to finish; you seldom give up before finishing, especially in the face of resistance or setbacks.3. InnovationYou have good judgement about which creative ideas and suggestions will work and a sense about managing the creative process of others. You have the ability to facilitate effective brainstorming and project how potential ideas may play out in the marketplace.4. RespectYou invest time in peers and demonstrates value and reverence for others when due, encouraging co-workers to express opinions and ideas. You promote equality within the workplace, encouraging praise and recognition from employee to employee as well as from the superiors. Professional Development at UpstreamUpstream offers a variety of resources and a range of opportunities to inspire the best possible performance from our employees. Our vast range of departments and global activities provide a strong platform for career development and professional progression. We boast various methods of progression within the company; whether through an upward advancement within a chosen field, expansion across departments or relocation to another office, creating the opportunity to gain both valuable experience and further insight into the international workings of the business. At Upstream, employees have the opportunity to learn new skills, work across different disciplines and global departments and move into new challenges, all within the same company.

Job description:
The Head of Business Intelligence leads a team of dedicated Data Analysts tasked with defining the company’s data strategy, and analyzing data from all Upstream products and marketing programs to provide business insights to internal #URL_3c2e03a90b5e10ea8d45ca4fc139a71a3f9799e666ca61ff272409429e8505a4# all data available to the company, he/she identifies business opportunities, and works with marketing, product management and engineering to define new products and features. Equally important, he/she pro-actively works with business operations teams across the company to optimize the company’s existing marketing campaigns and mobile #URL_5b7afd8606c43cf41482b5f606c4f9bf4484c7747bfd2365f815715999b17c2c# position reports directly to the General Manager and is a part of Upstream’s Senior Management team, contributing significantly to the company’s strategy.Key Accountabilities Managing the BI/Data team; providing leadership and mentoring to a highly technical and motivated team.Responsible for gathering and fulfilling the analytics and reporting requirements corporate-wide, including:-Real time reports on marketing campaign performance-Periodic reports of the performance of various Upstream products in the making-Personalized insights of the usage, behavioral and financial characteristics of the end users of Upstream services.Having defined data strategy, work with the engineering and operational teams to provide guidance on the architecture of the infrastructure for data collection, storage and management.Proactively identify patterns and highlight issues and come forward with solutions; identify what can be turned into a new product, solution or process.Create and deliver presentations and workshops to a wide range of external stakeholders,investors, customers and the general public on the value of Upstream data products and services.Work with the Privacy and Security Officers to insure Upstream’s data integrity and security as well as Upstream's compliance with national laws on the usage of consumer data. 

Requirements:
Knowledge, Skills and Experience 10+ years working in data, analytics or BI Management roles.Strong technical background in data sciences, statistics, classification, machine learning.Excellent understanding of data management infrastructure solutions and their trade-offs; from the data warehouse to ETL to front-end BI tools.Experience with the latest consumer segmentation &amp; targeting methods and tools.Experience with consumer profile building, integrating multiple third-party datasets. Job Description: Head of Business IntelligenceHighly desirable:Strong understanding of credit risk scoring methods and technical approaches.Experience in working with Mobile Network Operators (MNOs) and their data sets (CDRs, top-up feeds, MSISDNs, etc.).Experience with BI and Statistical packages such as Cognos, SAS, etc.Personal CharacteristicsFast thinker / innovative / creative.Superior communication skills, particular when presenting to C-level audiences.Ability to understand cultural specificities spanning the wide geography of the markets thatUpstream operates in.Proven leadership credentials with an emphasis on team building.Must possess an entrepreneurial mind set and spirit.

Benefits:
Compensation package includes competitive base salary and benefits. You will be working closely with a highly motivated team in a dynamic and fast paced environment that provides the opportunity for rapid career development.