Email & CRM Specialist
Location: GB, LND, 
Department: Marketing
Salary range: 0-0
Employment type: Full-time
Required experience: Associate
Required education: Unspecified
Industry: Retail
Function: Marketing

Company profile:
We design, make and sell furniture, with a simple mission of getting beautifully crafted furniture from the workshop floor straight to customers at an exceptional price.Founded in 2012, 40-strong and growing rapidly, 70% of our staff started as interns and we really believe in giving the right people great opportunities.We’re backed by some of the most reputable VCs in Europe (Index Ventures and Octopus Investments) and hiring smart, hardworking people like there’s no tomorrow.Get to know us: realhumansofswooneditionsWe don't work with recruiters.

Job description:
The RoleWe’re looking for a highly motivated Email &amp; CRM Specialist Intern to revamp, scale up, and drive our email marketing activities. Leading email and CRM, you will be responsible for the day-to-day management of email tests, optimization of our subscriber base, and implementation of customer management tool s(such as Salesforce) - driving performance in line with ROI targets. In this role you will be analytical, living and breathing conversion rates, metrics, A/B testing and continuous improvement. Reporting directly to the Head of Acquisitions, you will play an integral part of a highly productive, effective, and super data-driven team working to influence Swoon Editions’ growth and worldwide success. This is a unique opportunity for an ambitious and enthusiastic digital marketer in a fast growing tech startup with best of breed technology. In return we promise that you’ll get to work within a friendly and supportive environment, with a high performance culture and many learning opportunities. Your role has the potential to completely reshape our business, so we’re looking for someone as excited about the opportunity as we are excited about you joining!  ResponsibilitiesDevelop and implement an email testing strategy based on different customer segmentsImplement and optimize a CRM tool for keeping in touch with our customersWork with editorial and marketing teams to make sure the content of our emails is highly relevant to our subscribersStructure A/B testing of email contentContinuous market and competitor monitoring for email and CRM ideasAnalyze, monitor, and optimize our email &amp; CRM performance

Requirements:
You have a deep understanding of split testing strategiesYou have previous email &amp; CRM experience (preferred), but all smart candidates consideredYou have very good analytical skills and are generally tech-savvyYou are structured and comfortable with multitasking You are a scrappy growth hacker, team player and good communicatorYou’re interested in breaking new groundYou’re focused on results (we’re not fans of micro management)You’re a really nice person.

Benefits:
As much fuel and caffeine as you can handleBeautiful offices in Central LondonAlmost too much responsibilityChallenging and interesting workThe chance to travel (hello Vietnam?)The technology &amp; support to do your job wellA collaborative atmosphere and a truly awesome cultureMore than a job (if that's what you want!)