Information Technology Administrator
Location: US, TX, San Antonio 
Department: R&D
Employment type: Full-time
Required experience: Associate
Required education: Associate Degree
Industry: Oil & Energy
Function: Information Technology

Company profile:
WellAware is an oil field communications and software-as-a-service (SaaS) company based in San Antonio, TX that provides a seamless, complete monitoring and production management solution for its customers. Founded on the premise that well, pipeline, and safety data is often unreliable and difficult to obtain, WellAware has assembled a group of industry experts, automation specialists, and world-class software and network engineers to transform oil field communications and software.By strategically deploying the most advanced machine-to-machine network in the world over U.S. shale plays and creating a mobile production software to manage it, WellAware drastically increases the reliability and security of measurement data, while reducing cost and making data meaningful across your entire business.

Job description:
The Information Technology Administrator is highly motivated supporting Windows, Mac OS X, Android, iOS, printers, and other IT related devices and technologies. They will work independently in the support of Well Aware internal users. The position is mainly based in San Antonio with occasional travel to Austin.

Requirements:
Essential Duties and ResponsibilitiesProvision and Support PC/Mac Laptops, Android and iOS mobile devicesProvision and Support Microsoft Active Directory accountsProvision and Support Microsoft Office 365 accountsProvide hardware and software support to end users in accross departmentsMS Office Suite (for Windows and OS X)Commercial Antivirus suitesEndpoint security suites (malware, endpoint encryption)Endpoint backup solution (tbd)Triage and escalate issues to appropriate engineering teamFirst point of contact for asset procurementOnboard and train new team members on all IT servicesAdminister Windows/AD based file sharesAdminister office wireless accessAdminister office/team groupware (Atlassian Suite, ...)Install and administer printers/scanners/faxesWorks closely with other developers and our design team to drive the evolution and expansion of our current product suite.Apply knowledge of infrastructure technologies, applications, methodologies, processes and tools to carefully analyze and monitor systems.Conceptualize solutions for the company that may expand the suite of products currently offered.Re-factor current infrastructure design and/or implementation to support application enhancement requestsCreate reusable solutions utilizing tools, and application service frameworks.Evaluate and research latest technologiesSupport production issuesConduct research on emerging application service development software products, languages and standards in support of procurement and development efforts. Minimum Qualifications:Install/Configure/Troubleshoot Windows 7 &amp; OS XInstall/Configure/Troubleshoot current Android and iOSMicrosoft Active Directory administration (users, groups, assets, group policy)Atlassian Tools (Jira, Bitbucket, Hipchat, Confluence)Supporting a mobile user base in an enterprise environmentVPN administration3+ years of IT admin experience with a college degree preferable 

Benefits: