Financial Analyst
Location: US, CA, San Francisco

Company profile:
Intercom (#URL_cb674f93cbcd215a3a0a57a8615a565545949eead8adbbc73307c26d6a6af81b#) is a simple, personal messaging service for businesses and their customers. It provides a single, integrated platform for the whole company to use for support, marketing, product, sales communication and more.We’re on a mission to make web and mobile business personal. We believe that the future of customer communication requires not increasingly complex, impersonal point solutions, but rather a simple, seamless platform that applies innovations found in consumer services like Facebook and WhatsApp.Founded in late 2011, Intercom has raised over $30 million in venture capital and is backed by leading investors, The Social+Capital Partnership and Bessemer Venture Partners. Intercom has been adopted by thousands of businesses, including Heroku, Hootsuite, Rackspace, Yahoo! and Perfect Audience. Our customers love the product: #URL_18cc302f4e0f1dac521853b2a6ae109ebbe44c6130d31eb0413535ba71e2f42f#We like big thinkers with small egos who believe in our goal to build a uniquely impactful, long-lasting tech company. Our vision is to fundamentally change forever how Internet businesses and their customers communicate.

Job description:
About the jobIntercom is looking for an analyst to spearhead all things financial planning and analysis. This individual would lead the analysis of the company’s actual financial results and the preparation of forecasts, budgets and long-term plans. As an analyst you'd work closely with C-level management and founders to track trends, identify opportunities for improvement, and make key strategic decisions. A financial analyst at Intercom must have a strong understanding of subscription based businesses and SaaS metrics. MRR, Churn, CAC, and LTV are all common terms in our vocabulary, and should be a part of yours. As an analyst, you'll have the opportunity to work with every team at Intercom. On any given day you might be asked to:  Support key initiatives of the company, such as financing rounds, M&amp;A, and investor relationsForecast and consolidate financial statementsLead planning cycles with senior management and board of investorsBenchmark our growth and financial metrics to comparables in the industryAnalyze potential pricing changes, A/B testsEvaluate the performance of marketing efforts by analyzing customer funnels, CAC, LTV, etc.Dive into whatever metrics, data interests you and share your findings with the companyThis is unique opportunity to significantly impact the trajectory of a quickly growing company. Only apply if you're hungry to take initiative and ownership over your work, and you're excited by what Intercom is trying to achieve. About the companyIntercom (#URL_cb674f93cbcd215a3a0a57a8615a565545949eead8adbbc73307c26d6a6af81b#) is a simple, personal messaging service for businesses and their customers. It provides a single, integrated platform for the whole company to use for support, marketing, product, sales communication and more.We’re on a mission to make web and mobile business personal. We believe that the future of customer communication requires not increasingly complex, impersonal point solutions, but rather a simple, seamless platform that applies innovations found in consumer services like Facebook and WhatsApp.Founded in late 2011, Intercom has raised over $30 million in venture capital and is backed by leading investors, The Social+Capital Partnership and Bessemer Venture Partners. Intercom has been adopted by thousands of businesses, including Heroku, Hootsuite, Rackspace, Yahoo! and Perfect Audience. Our customers love the product: #URL_18cc302f4e0f1dac521853b2a6ae109ebbe44c6130d31eb0413535ba71e2f42f#We like big thinkers with small egos who believe in our goal to build a uniquely impactful, long-lasting tech company. Our vision is to fundamentally change forever how Internet businesses and their customers communicate.

Requirements:
REQUIREMENTSA proven track record of initiating and delivering actionable analysis with minimal supervisionA maniacal focus on identifying and tracking key financial metrics across the businessBA or BS/MS degree with strong academic record, preferably in a quantitative disciplineMinimum of 1-2 years experience in a quantitative, finance role with experience forecasting financial statementsExcellent communication skills, including experience in high-level business discussionsUnbeatable Excel skillsStrong skills querying SQL databasesFamiliarity with common SaaS metrics (MRR, ARR, Churn, CAC, LTV, etc)

Benefits:
Stock option grants in a fast growing companyCatered lunch &amp; dinner served dailyHealth / Dental / Vision