Indirect Lending Sales Rep/Funder
Location: US, MA, Woburn
Employment type: Full-time
Required experience: Associate
Required education: Associate Degree
Industry: Financial Services
Function: Finance

Company profile:
Outstanding Member Service Starts With Outstanding PeopleIf you are committed to the concept of “above and beyond” and enjoy interacting with people either in person or on the telephone, then we want to talk to you.Our people are our most valuable asset. We recognize their value – the hard work and dedication they give – and reward it through a highly competitive salary structure and benefits program which includes:Medical, dental and vision insurance401k  Retirement Savings Plan with a match up to 6% by the Credit UnionFlexible Spending  AccountsLife insurance paid by the Credit UnionGenerous paid time offGym membership reimbursement program.

Job description:
At USAlliance, we provide a challenging and exciting environment where people can bring their passion and personalities to work.  How do we do this?  The simple answer is, our people…we have a bunch of well trained, motivated and above all happy people doing what they enjoy doing.  The Indirect Lending Loan Sales &amp; Funding Representative is primarily responsible for the timely and accurate review, evaluation and processing of loan packages and supporting information received, funding, completing new loan on-boarding and successfully presenting and closing all cross-sell opportunities with members. ESSENTIAL DUTIES:Receive, review and verify validity of all incoming, supporting loan documentation.Communicate with internal and external parties to ensure all appropriate information and documentation has been requested and received from borrowers.Timely scan, upload and/or file documents received to applicable loan files.Timely generate and submit loan closing packages to merchants/dealers. Answer and address any dealer/merchant questions or concerns.Follow disclosed call-back schedule for any loans approved and not yet fundedReceive, review an verify validity of finalized closing packages and supporting documentation received.Initiate and complete phone contact with borrower to review validity and details of transaction(s), payment information and to review cross-sell opportunities identified.Open required new membership(s) and transaction account(s) service(s).Timely fund new loans. Send welcome package and dealer funding letter upon funding completion.Establish additional loan applications to document accepted cross-sell opportunities. Complete loan funding process with borrower(s).Provide needed assistance to and mentor other Indirect Lending team members.Maintain expert level knowledge of all Credit Union products and services and be able to explain to external merchant/dealer contacts and borrowers as needed.Timely provide constructive comments regarding merchant/dealer submission and processing actions to Manager.Provide accurate and timely individual and team performance reports.

Requirements:
Adept at utilizing most current technology and software to process loan requests.Strong commitment to providing excellent member service.Ability to positively influence financial behaviors in members to improve credit and financial standing.Present cross-sell opportunities and successfully close in a timely manner.Previous sales or retail experience requiredSales and processing experience within an indirect or external lending program is preferred.Ability to work off-site and on varied shifts Monday through Sunday regularly or as needed.All positions must adhere to standard BSA/AML policies, procedures and processes.  Employees must demonstrate awareness of business functions and how business decisions affect financial and/or non-financial work results.

Benefits:
Our people are our most valuable asset. We recognize their value – the hard work and dedication they give – and reward it through a highly competitive salary structure and benefits program which includes:Medical, dental and vision insurance401k  Retirement Savings Plan with a match up to 6% by the Credit UnionFlexible Spending  AccountsLife insurance paid by the Credit UnionGenerous paid time offGym membership reimbursement programIncentive bonus &amp; moreEOE