Technical Support Engineer - Mobile Augmented Reality
Location: US, NY, New York
Salary range: 60000-80000
Employment type: Full-time
Required experience: Associate
Required education: Unspecified
Industry: Internet
Function: Engineering

Company profile:
As augmented reality jobs go, one at Blippar is hard to beat. We are a rapidly expanding creative startup at the forefront of a brand new industry, so working here offers real opportunities to shape an innovative technology and the way in which people use it.Because of this, we like working with imaginative people who think outside the box, and we love people who throw the whole box away and build something completely new. Our bright, open, centrally located offices are energetic environments bursting with collaborative ideas and boundless enthusiasm.Aside from being part of an exciting, driven, super-friendly team that will nurture your talents and help you grow, at Blippar you’ll find plenty more tangible benefits, including weekly free lunches, evening drinks, and Olive, the office dog.You’ll also be working intimately, from the start, with some of the world’s biggest brands - from Coca Cola and Nestle to Conde Nast, P&amp;G and Jaguar.As a young, growing company spearheading the exciting augmented reality industry, the biggest perk of all is the creative control you’ll be afforded, whether you’re part of the design, tech, commercial or marketing teams. After all, we think our people are amazing, so we want them to stick around.

Job description:
We are looking for awesome application support candidates to assist us in creating amazing augmented reality experiences.In this role you will work alongside both our app development and blipp development teams ensuring that our app continues to delivers high quality and innovative experiences. We are going through an exciting stage of growth here at Blippar, and as our app continues to expand its user base across the world we need passionate support engineers that want to help us push the boundaries of augmented reality advertising.Primarily you will be acting as a liaison between the growing Blipp Development and App Development teams, assisting on day to day queries, creating documentation and helping us improve the way that our app works for custom blip development. You will also Assist the Blipp Development teams in solving problems when developing custom Blipps. Investigate potential scripting/App bugs and escalating to the App development teams as required.The joy of working in this team is not only that you can really change things, but also the freedom we allow our developers; we have deadlines, but you can pursue your own ideas. Our ethos is that testing things out and innovation are key. If you have an idea we want you to build it!

Requirements:
We are looking for someone with experience in second line technical support with a passion for mobile and emerging technologies. Ideally you will have worked in a similar creative environment and be used to supporting internal and external stakeholders from a variety of locations across the globe.Of course we are looking for excellent technical minds with great communication ability and an autonomous approach. Successful candidates for this role will have;Prior experience in a global technical support role (Ideally with mobile apps)Excellent Scripting knowledgeA willingness to learn a new sophisticated scripting systemGood analytical and problem solving skillsA Meticulous eye for detailGood time management skills

Benefits:
Our bright, open, centrally located offices are energetic environments bursting with collaborative ideas and boundless enthusiasm. As a growing company spearheading the exciting augmented reality industry, the biggest perk of all is the creative freedom and control you’ll be afforded; this is a genuine opportunity to shape a brand new medium and the way in which people all over the world use it.You will be working closely, and from the start, with some of the world’s leading brands, media agencies, publishers and educators - including Pepsi, Warner Brothers, Procter &amp; Gamble, Conde Nast, Disney and Coca Cola - developing creative augmented reality solutions for global powerhouses across the full spectrum of industries. What we are doing has never been done before, so an active imagination is something we value particularly highly.Blippar’s senior management team are dedicated, hands-on, approachable people who will nurture your talent and encourage the development of your own ideas; we believe these are key to the continued success story of our platform.Being part of Blippar’s close-knit, passionate, forward-thinking team affords plenty of potential for learning about and getting involved in all sections of the business. As a creative tech company offering spectacular marketing solutions to clients, there are few areas we don’t touch upon. Life at Blippar is a steep learning curve, ideal for ambitious candidates who wish to push themselves into completely uncharted territories.We also offer:Competitive packagesGreat benefits and shares schemeEmployee incentive schemeFlexible working environmentWeekly beers and free lunchesOur office dog (London)International travel opportunitiesChance to develop groundbreaking techWork with state-of-the-art hardware and softwareAccess to new wearables including Google GlassA challenge to change the worldChance to shape a new industryCreative freedom and controlExperience with all mobile operating systemsCollaborative opportunities with huge brandsPlease apply now for more details on this role or check out our careers page for more details on other opportunities to work with us.