Records Clerk 
Location: US, CA, Los Angeles
Employment type: Full-time
Required experience: Entry level
Required education: High School or equivalent
Industry: Consumer Services
Function: Administrative

Company profile:
Novitex Enterprise Solutions, formerly Pitney Bowes Management Services, delivers innovative document and communications management solutions that help companies around the world drive business process efficiencies, increase productivity, reduce costs and improve customer satisfaction. For almost 30 years, clients have turned to us to integrate and optimize their enterprise-wide business processes to empower employees, increase productivity and maximize results. As a trusted partner, we continually focus on delivering secure, technology-enabled document and communications solutions that improve our clients' work processes, enhance their customer interactions and drive growth.

Job description:
The Records Clerk position will be based in our Los Angeles, CA client location.  The ideal candidate will be an integral part of our talented teamThe Records Clerk is responsible for participating as part of a support team to manage the firm’s hardcopy and electronic records from creation to destruction. The Records Clerk performs general records maintenance tasks, including but not limited to, inter-filing documents; organizing records in alphabetical, numerical or chronological order; shifting/moving folders, redwells and boxes; updating the records management database; querying the database; preparing reports; and interacting with law firm personnel and vendor staff.Essential Duties and ResponsibilitiesThe daily make up of tasks changes depending on department needs.Responds to database, e-mail and phone requests from lawyers, secretaries and administrative staffCommunicates by phone and e-mail with off-site storage vendor and delivery staffMaintains onsite filing space, shifts files and boxes to create space, and recommends processing to offsite storageReviews requests from lawyers, secretaries and paralegals for accuracy and communicates regarding revisionsMaintains logs of activities within the departmentCreates and prints database reportsRetrieves and delivers filesIndexes documents into databaseCreates folders and labelsProcesses boxes for storage and destruction according to firm’s retention policiesMoves boxesSecondary Duties and ResponsibilitiesCoordinates with legal staff to facilitate special requests for records relocation, destruction, and identificationAssists paralegals and other legal staff with file maintenance and case managementProvides training to legal staffScans hardcopy documents to digital image using desktop scanning equipment or multi-functional printer/copier/scannersPerforms billable and non-billable legal researchPerforms litigation support tasks: binder creation, doc review, redaction, filing, etc.Files documents with local courts and process servicesPerforms office services duties, including faxing, mail handling, and photocopyingProvides backup reception coverageProvides backup secretary coverageMaintains pleading reportsReviews mailOrders suppliesMaintains/provides backup support to litigation or intellectual property docket system(s)

Requirements:
Knowledge, Skills and Abilities RequiredModerate level of computer skills required, some database experience preferredSelf motivated with ability to work independently and to identify down-time projectsDetail orientedGood verbal communication skillsAble to work as part of a team on a coordinated effortCustomer service orientationGood typing and data entry skillsGood proofreading skillsAbility to operate office equipment, i.e., duplicating machines, printers, typewriters and keyboard data entryPrior law firm, records center, or library experience preferredHigh school diploma or GED required, some college preferred

Benefits: