haiderullah2174/bankfaq huggingface dataset:
user
How can I open an Online Mutual Fund Account with HDFC Bank

assistant
To open an Online Mutual Fund account, please fill in an Investment Services Account opening form that is available in any HDFC Bank Branch. You can also download the Investment Services Account opening form from www.hdfcbank.com > Forms Centre (top right corner). The form is also attached below. Once it is duly filled, you need to provide your KYC confirmation / verification (for all applicants) from below websites https://camskra.com/ https://kra.ndml.in/ www.cvlkra.com Submit the above documents to your HDFC Bank branch. For a comprehensive list of branches, kindly visit our site www.hdfcbank.com. Click on Find your nearest on the home page and select Branch. View more
user
Can I avail of a cashless facility for hospitalisation under Travel Insurance

assistant
Yes, we extend a cashless facility for hospitalisation.
user
How can I change / add the email ID in my account

assistant
We request you to follow the procedure mentioned below to change your email ID:We request you to follow either of procedure mentioned below to change / add your email ID: 1) Request through branch:Step 1) Fill the application form available at the Branch (duly signed by all the holders). Step 2) If you are unable to visit an HDFC Bank Branch, you can send the Form by post or courier. Note / Important: Instructions received through Net Banking, scan copy, fax or email will not be processed for security and authentication purposes. Updates for InstaAlerts (if registered) need to be done separately. InstaAlerts Updates: Please follow the steps mentioned below to update your Email ID online for InstaAlerts (in case you are registered for the InstaAlerts facility): Step 1) Log in to your NetBanking and click on InstaAlerts located at the top right corner of the web page Step 2) Click on Unsubscribe Alerts on the left hand pane of the web page Step 3) Check the Email option and select Continue” and then “Confirm” Step 4) Click on Subscribe for Alerts in the left hand pane of the web page Step 5) Check the Email option and enter your new mobile number, then click on “Continue” and “Confirm” Step 6) Go to Manage Alerts and select the required option 2) Request through Phone Banking:We request you to call up our PhoneBanking to change / add your email address. View more
user
How to set Prepaid NetBanking Login User ID / Password for the first time

assistant
You may have received IPIN or Activation Code in the kit provided to you. The Activation Code will be printed on the card mailer below the card whereas the IPIN will be printed on the PIN mailer along with ATM PIN. The Activation Code / IPIN is required to set your NetBanking Password for your Regalia ForexPlus Card for the first time. Following steps should be followed for setting NetBanking User ID / Password for the first time using Activation Code / IPIN: -Visit HDFC Bank website and select Prepaid NetBanking -Enter the Card Number in User ID/Card Number field and the Activation Code / IPIN (mentioned in the PIN mailer) in the Password field. -Input User ID of your choice for future login purpose -Select the secret question from a dropdown menu and provide the answer -Mention the new Password and reconfirm the same -With the new User Id and Password, you can then login to access your card account
user
Is it possible to withdraw the amount blocked for IPO applications through ASBA

assistant
No. The blocked amount cannot be withdrawn. However, the same will lie in your operative Bank Account till the allotment and will earn interest as per Account terms applicable.
user
How to set the ATM PIN

assistant
Please note that the Bank does not provide ATM PIN for your HDFC Bank Multi Currency ForexPlus Platinum Card. You need to set the ATM PIN online by using HDFC Bank Prepaid Card NetBanking service. In future also you can use the NetBanking service to reset your ATM PIN.
user
If my account is blocked, how do I unblock it

assistant
If your account gets blocked, please contact your nearest Customer Call Centre (for Credit Cards) and PhoneBanking centre (for Debit Cards).
user
Can TDS influence the maturity of my deposit

assistant
Yes, in case of reinvestment deposits ,the interest reinvested is post TDS recovery & hence the maturity amount for re-investment deposits would very to the extent of tax and compounding effect on tax for the period subsequent of deduction till maturity.
user
Can a non Traveller purchase ISIC ForexPlus Card

assistant
No, ISIC ForexPlus Card can only be issued to Students travelling abroad to pursue higher education. ISIC ForexPlus Card is valid for making payments in countries other than India, Nepal & Bhutan. Whenever the cardholder is using his card he must be present at the place of transaction & need to sign the charge slip.
user
When do I get to choose the annuity option

assistant
You need to give a default option now, i.e., at the time of purchase of this policy. However, depending on your situation, you always have the option to change/ alter the annuity option at the time of maturity of the pension policy. HDFC Life will get in touch with you 3-6 months before the maturity of the policy and you can revisit your annuity choice options then. In case you don’t revert to HDFC Life at that point of time, the default annuity options chosen earlier would be considered and your annuity payments would commence. However, after commencement of annuity you won’t be able to make any further alterations.
user
What are the different plan options available under this product

assistant
You can select 1 or a combination of 2 or 3 benefits available under this plan. There are 7 plan options that you can select from. They are as follows: PLAN OPTION BENEFITS COVERED 1 Daily Hospital Cash Benefit 2 Surgical Benefit 3 Critical Illness Benefit 4 Daily Hospital Cash Benefit + Surgical Benefit 5 Surgical Benefit + Critical Illness Benefit 6 Daily Hospital Cash Benefit + Critical Illness Benefit 7 Daily Hospital Cash Benefit + Surgical Benefit + Critical Illness Benefit
user
How do I obtain a NOC from the bank for fitting an LPG/CNG kit on my vehicle under finance with HDFC Bank

assistant
You may obtain the NOC for fitting an LPG/CNG kit on your registered vehicle under finance with us by visiting any of our Retail Loan Service Center and submitting the following documents: Request form for LPG/CNG NOC. Self attested copy of the Registration Certificate book, duly self attested by you, along with the Original Registration Certificate book for validation. Applicable fee of Rs. 500//- vide a cheque/payorder/demand draft favouring HDFC Bank Ltd Loan Account No. << >>. In case a bearer submits the request on your behalf, a bearer authorisation along with KYC documents(self attested copy and original for validation) of the bearer, i.e. Identity and Signature Proof like PAN Card, Aadhar Card, Driving License or Passport Copy will also need to be provided.
user
Are there charges I should know about HDFC Bank Rewards Debit Card

assistant
Another benefit of the Rewards Debit card is that there are absolutely no transaction charges when shopping at a merchant location.
user
So how do I get an HDFC Bank Pre-owned Car Loans

assistant
To get an HDFC Bank Pre-owned Car Loans, just fill the Online Application Form and our representative will get in touch with you shortly. Or you can also Call us or Visit our branch.
user
Where can I get Fixed Deposit advice from

assistant
You can now download Fixed Deposit advice through Netbanking in pdf format. With effect from July 13th, 2009 we’ve started sending Fixed Deposit advice over e-mail for Fixed Deposits booked through NetBanking. Physical advice has been discontinued for Fixed Deposits booked through NetBanking. An electronic mail advice is sent to you on your registered e-mail ID within 2-3 working days from the date of booking. You will need to enter the primary Customer Identification Number as a password to open the attachment. If you are registered for e-mail statements, Fixed Deposit advice will be sent to your e-mail ID registered with the Bank. This is applicable for all Fixed Deposit booked / renewed through any mode whether Branch, PhoneBanking or NetBanking. Physical advice is discontinued. In case you do not receive the advice on your e-mail, we request you to check your Spam / Junk folder. Please Note: At any point, if you wish to check your Fixed Deposit holdings, they can be viewed on the Fixed Deposit summary page on NetBanking. In case your e-mail id is not updated with the bank, you are requested to contact the nearest branch and update your e-mail ID. In case you wish to have a physical advice, you may walk into the nearest HDFC bank branch. A copy of the e-mail advice may be submitted to the branch in case of premature liquidation of the deposit. The e-mail advice copy is as acceptable at our branches as the physical advice. View more
user
What is a KYC Application Form

assistant
A KYC Application Form has been designed for Individual and Non-Individual Investors separately. These forms are available on the Mutual Funds website, AMFI and Central Depository Services (India) Limited (CDSL). You may also approach your distributor for a form. It is important to read the instructions printed on the KYC Application Form while filling the form.
user
How do we value the property under home insurance

assistant
Property valuation is done by multiplying the built up area of the property with the cost of construction per square feet.
user
What are Benefits for HDFC Bank account holders

assistant
Benefits are quick processing time and simplified documentation. Further there are preferred rates for customers who have a strong banking relationship with the bank.
user
I do not have a Bank account with HDFC Bank. Can I still apply through your Bank for IPOs using HDFC Bank`s ASBA process

assistant
To apply for an IPO from HDFC Bank using ASBA, you should have an account with the Bank. However, it is not compulsory for you to have a Demat Account.
user
Is there any eligibility criterion to purchase this the Health Suraksha policy

assistant
A Health Suraksha policy is open to individuals from the age of 3 months to 65 years. There is no entry age limit unlike other policies
user
Is it mandatory to inform change in health condition in writing while renewing Super Top Up plan

assistant
No. There is no such obligation under the Policy. Once we have accepted the proposal, member will be eligible for life time renewal.
user
What is the premium frequency available under the Plan

assistant
The plan is a single premium Savings cum Investment Plan with a fixed policy term of 15 years.
user
Can I still approach my broker to apply for an IPO

assistant
Yes, you can approach your broker to apply for an IPO.
user
Can I open a joint account with a non-senior citizen for Regular Fixed Deposit

assistant
You can, as long as the first account holder is a senior citizen.
user
Can a chip card be used for online transactions

assistant
Yes the chip card can be used for online transactions. The HDFC Bank Rewards Debit Card has to be registered for 'Verified by Visa’ which ensures safe online transactions after which the card can be used online.
user
What is the Policy term/Premium payment term

assistant
Policy Term 10 Year Premium Payment Term Single
user
Can I add on a Fixed Deposit

assistant
You can, but it has to be in multiples of Rs 5,000. In this situation, the overdraft rate is recalculated. We will let you know the change. Separate add-on forms exist for adding the Fixed Deposit to the Super Saver Account.
user
What is HDFC Bank's FoodPlus card

assistant
It is an electronic VISA prepaid card issued to corporate organizations.
user
Is this plan only available online

assistant
HDFC Life Click 2 Protect Plus is an offline term plan. One can buy this plan now offline as well online.
user
When does the plan acquire Guaranteed Surrender value

assistant
The policy will acquire a Guaranteed Surrender Value (GSV) provided first 2 years’ premiums have been paid for premium paying term of 5 and 8 years first 3 years’ premiums have been paid for premium paying term of 10 years
user
Are there any benefits on Agricultural/Priority sector

assistant
Yes, bank will give preferred interest rates and priority processing for the Priority sector.
user
In what weight are the gold bars available

assistant
Currently Mudra - Pure Gold bars are available in 5g, 8g, 10g, 20g, 50g & 100g denominations.
user
How can I check the balance on my HDFC Bank ForexPlus Chip Card

assistant
You can check the balance on ForexPlus Chip card with the help of NetBanking facility. You will need to use the card number as user ID & IPIN issued to you as part of the card kit to login to NetBanking facility. Alternately, you can also contact our PhoneBanking services to check the balance on your ForexPlus card.
user
What is pre-EMI interest

assistant
Pending final disbursement, you pay interest on the portion of the loan disbursed. This interest is called pre-EMI interest. Pre-EMI interest is payable every month from the date of each disbursement up to the date of commencement of EMI. *Conditions apply. All Home Loans from HDFC Ltd. Credit at sole discretion of HDFC Ltd.
user
Can I use the RuPay ATM card at Merchant outlets or on Ecom website

assistant
No, the ATM card can be used on to withdraw money from ATM machines only. The ATM cards cannot be used for payment at Merchant outlets or on Online payments
user
Are there minimum or maximum limits for RTGS transfers

assistant
The RTGS system has been designed for large value transactions. The minimum amount to be remitted through RTGS is Rs. 2 Lakhs. There is no upper ceiling for RTGS transactions. The only change to this is RTGS transactions done through NetBanking, when the maximum amount of funds that can be transferred per Customer ID per day is Rs. 10 Lakhs. View more
user
What is ASBA

assistant
ASBA means 'Application Supported by Blocked Amount' as defined in clause (d) of sub Regulation (1) of regulation 2 of the SEBI (Issue of Capital and Disclosure Requirements) Regulations, 2009. ASBA is an application containing an authorization to block the application money in the Bank account for subscribing to an IPO/FPO or Rights Issue.
user
Can the ATM PIN be changed

assistant
No, the ATM PIN cannot be changed.
user
Can I access my Premium Current Account from any HDFC Bank branch

assistant
Yes, you can. Our advanced technology provides you with the flexibility of accessing your account from any of our branches.
user
Do I need to pay additional amount over and above Cash withdrawal Charges levied by the HDFC Bank for ATM transaction

assistant
In certain countries ATM Service providers are authorized to charge surcharge/convenience fees from the cardholders for accessing the ATM to withdraw money. These charges are levied by the ATM service provider over and above the charges levied by the HDFC Bank, and HDFC Bank bank has no control over the charges as these charges are not levied by the bank.These charges are normally displayed to the customer during the transaction and the customer has the option to either proceed with the transaction or abort if the charges are not acceptable to the customer.
user
What are the minimum and maximum premiums available under this product

assistant
The minimum and maximum premium amounts differ depending on if single or annual mode of premium payment is selected. The minimum premium under the product is: 1. Rs 2,184 for Single Pay 2. Rs 676 for Regular Pay The maximum premium under the product is: 1. Rs 4,04,279 for Single Pay 2. Rs 1,22,068 for Regular Pay These premium amounts are exclusive of applicable taxes and Swach Bharat Cess.
user
Why can't I have liquidity of complete amount on surrender

assistant
The plan aims to help in creating fund for retirement. Annuitisation of surrender benefit is mandated by the Regulator in the interest of the customer. Annuitisation ensures that the aim of the policy is not compromised for other financial needs.
user
Where do I get this card

assistant
Regalia ForexPlus Card is available over the counter at HDFC Bank branches. You simply need to walk into our branch with required documentation and walk out with the Regalia ForexPlus Card. The card will get activated within 5 to 6 hours from realization of funds. Alternatively, existing bank customers can apply for the card by logging in to HDFC Bank NetBanking by selecting Purchase Forex Card option under Cards tab.
user
If I forget my VBV/MSC  password, how do I retrieve the same

assistant
If you have forgotten your password, Click on Forgot password on Netsafe login page. Authenticate your identity after entering your Credit/Debit Card number, Card Expiry Date and ATM PIN (or CVV2 and Date of birth for Credit Cards, along with your mobile number and email id). Once the details are validated One time password will be sent to your email id and mobile no, using this permanent password can be set. You can also reset your password while transacting, click on Forgot password on the secure password page Authenticate your identity after entering your Credit/Debit Card number, Card Expiry Date and ATM PIN (or CVV2 and Date of birth for Credit Cards, along with your mobile number and email id). Once the details are validated One time password will be sent to your email id and mobile no, using this permanent password can be set.
user
Can the JetPrivilege HDFC Bank World Debit Card be taken by public / private / partnership firm

assistant
JetPrivilege HDFC Bank Debit Card can be issued to the authorised signatories of public / private / partnership firms.
user
What are the Policy Terms and Premium Payment Term options available under HDFC Life Uday

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You have an option to select a Policy Term of 12 years or 15 years. For a 12 year term, the premium payment term is 8 years while for a 15 year term, you have the option of selecting a premium payment term of 8 years or 10 years.
user
Whether the EEFC balances can be covered against exchange risk

assistant
Yes, the EEFC account balances can be hedged.
user
Will I get a renewed policy

assistant
Yes, you shall receive the renewed policy
user
How is the Fund Value calculated

assistant
Fund Value will be calculated by multiplying balance units in your fund by the then prevailing NAV price. Please refer to product brochure for more details and/or consult Relationship Manager.
user
What is the minimum balance that I need to maintain in a Flexi Current Account

assistant
You have to maintain an Average Monthly Balance (AMB) of Rs. 75,000 in a Flexi Current account. If you are unable to maintain the AMB you will be have to pay a charge of Rs. 1,000 for the month in which the AMB has not been maintained.
user
Do I need to pay additional amount over and above Cash withdrawal Charges levied by the HDFC Bank for ATM transaction

assistant
In certain countires ATM Service providers are authorized to charge surcharge/convenience fees from the cardholders for accessing the ATM to withdraw money. These charges are levied by the ATM service provider over and above the charges levied by the HDFC Bank, and HDFC Bank bank has no control over the charges as these charges are not levied by the bank.These charges are normally displayed to the customer during the transaction and the customer has the option to either proceed with the transaction or abort if the charges are not acceptable to the customer.
user
Can I load ISIC ForexPlus card by making payment in Cash

assistant
No, ISIC ForexPlus card cannot be loaded against payment of cash.
user
What is a Benefit Policy

assistant
Under a Benefit Policy the insurance company pays the policy holder a lump sum amount, on the occurrence of an insured event.
user
When will the Bank lock money in my Account for ASBA payments

assistant
The Bank will need the money in your account at the time of placing the bid for IPO shares through the ASBA payment option. SEBI has clearly instructed Banks not to accept IPO applications before blocking the bidding amount (for ASBA process). The amount will remain locked until the registrar / stock exchange requests the Bank to release the funds, either if shares are not allotted to you, your IPO application is rejected or you withdraw your IPO application.
user
What kind of benefits is my spouse and children entitled to

assistant
100% of the sum insured in case of accidental death, permanent disability, broken bones, burns,Hospital cash of the spouse & 10% of the sum insured in case of accidental death or permanent disability of the children.
user
What is the maximum amount I can borrow with an HDFC Bank New Car Loans

assistant
You can borrow up to 3 times your annual salary if you are a salaried professional and 6 times your annual income if you are a self-employed professional **. **Offers on specific models .Terms & conditions apply.
user
Are there any Tax benefits with this product

assistant
Yes, you may be eligible for tax benefits under section 80D of the Income Tax Act 1961.Please note that the above mentioned benefits are as per the current tax laws. Your tax benefits may change if the tax laws are changed. It is advisable to re-confirm the same with your tax consultant.
user
Can a HUF/ Leased (Mhada/Cidco) property be insured

assistant
If you have financial interest in the property as owner or lessor then you can insure the property.
user
My present status is NRI. What extra documents are required for opening a Sole Proprietorship Current Account

assistant
NRI/PIO can open the proprietorship/partnership firm subject to following customer declaration (which needs to be taken from the customer): Amount is invested by inward remittance or out of NRE/FCNR/NRO account maintained with AD bank (from the Current Account of the customer). The firm or proprietary concern is not engaged in any agricultural/plantation or real estate business (i.e. dealing in land and immovable property with a view to earning profit or earning income there from) or print media sector. Amount invested shall not be eligible for repatriation outside India. The above should be clearly mentioned in the declarations given by the customer. View more
user
What to do if my Account becomes dormant

assistant
Due to non operation for a period of 2 years your account will become Dormant. In order to activate your account you are requested to :Submit a written instruction signed by all applicants along with ID proof and address proof at the branch where the account is held or at your nearest branch. Initiate credit or debit transaction atleast once in a year to keep your account active. For information on the complete address and contact details of our Branches as well as our PhoneBanking numbers Click Here
user
Can I load ForexPlus Platinum card by making payment in Cash

assistant
No, ForexPlus Platinum card cannot be loaded against payment of cash.
user
Where should I contact or write for my doubts or queries

assistant
For all Times points related queries, you are requested to write to [email protected]
user
Can I withdraw before maturity

assistant
You can make lump sum partial withdrawals from your funds after 5 years of your policy, subject to terms & conditions. Please refer to product brochure for details.
user
How do I make my premium payments for my Accidental Protection Plan - Hospital Cash policy

assistant
This is an annual policy where the premium can be made online via Credit Card, NetBanking or Cheque.
user
What are the charges towards availing GCAS services

assistant
Following are the charges for availing GCAS facility offered by Visa: Cardholder Inquiry Service: US $ 5 per inquiry Lost/Stolen Card reporting: US $ 35 per card Emergency Card Replacement: US $ 175 Emergency Cash Disbursement: US $ 175
user
How many ASBA applications can be made by blocking a single Bank Account

assistant
As per the SEBI Regulations, under ASBA mode, not more than 5 applications can be made from a single Bank Account for a particular IPO.
user
Do I have to pay any margin money - my own funding (Education Loans For Foreign Education)

assistant
Margin Money upto Rs. 4.00 lacs - Nil, For loans above Rs. 4.00 lacs - 15%.
user
What is the maximum value for which the Card can be used

assistant
There is no limit imposed on the usage of Hajj Umrah ForexPlus card. Customers can withdraw/utilise any amount up to the value loaded on Hajj Umrah ForexPlus card at any ATM/POS. However, there are some ATMs service providers which have put in per day / per transaction limit towards cash dispense which cannot be changed by HDFC Bank. In such cases the cardholder might need to do multiple transactions if he wants to withdraw any amount higher than that allowed in one transaction.
user
What is an injury or injuries

assistant
Injury or injuries means any physical, external or accidental bodily injury occurring suddenly in time and resulting solely and independently of any other cause or any physical defect or infirmity existing before the period of insurance.
user
Is employment confirmation mandatory for me to open a Regular Salary Account

assistant
Yes, employment confirmation is required to ensure that you are an employee of the company.
user
Do I need to pledge anything or give collateral to get a car loan

assistant
No, there’s no need for any collateral. You will only need you to hypothecate the car in our name. An endorsement will have to be made in the Registration Certificate (RC) book of the vehicle. This will be cancelled after you repay the loan.
user
What is the mode of repayment (Education Loans For Foreign Education)

assistant
You have the option of repaying the loan through a Standing instruction, ECS or post-dated cheques.
user
How can I book a Fixed Deposit through NetBanking

assistant
You can book Fixed Deposits through NetBanking provided: You have registered for the facility with necessary online financial transaction rights Your PAN number is updated under your Customer Identification Number in Bank's records The following are the steps required to book your Fixed Deposit online: Access your NetBanking account with your Customer ID and IPIN (NetBanking Password) Select Open New Fixed Deposit option under the Fixed Deposit menu from the Menu bar located on the left hand side of the web page Select the desired values from the Drop-down lists Once complete, click on Continue and Confirm the details entered A new web page, confirming the Fixed Deposit booking, will be displayed. Physical advice will not be sent for Fixed Deposits booked through Net Banking. An electronic mail advice will be sent to you on your registered e-mail ID within 2 working days. The password for your Fixed Deposit Advice will be your Customer ID. At any point, if you wish to check your Fixed Deposit holdings, the same may be viewed on the Fixed Deposit summary page on Net banking. In case you want physical advice, you may walk into your nearest HDFC bank branch. View more
user
Is there a monthly or quarterly interest pay-out option

assistant
Interest is paid when the Recurring Deposit account is closed, and on maturity.
user
What is the difference between Income and Extra Life Income options

assistant
In addition to the benefits under Income Option, you get an additional Extra Life Sum Assured upon death due to Accident under Extra Life Income option. This additional Sum Assured will be payable partly as Lump sum and partly as income benefit on accidental death.
user
When will my rewards be credited to my member account with my Participating Reward Provider

assistant
Generally, your account will be credited within 2-3 weeks however at times it may take upto 8 weeks of your purchase. For more queries on ‘Thanks Again’ Reward program, please visit http://in.thanksagain.com/faq/
user
With Premium Current Account can I make payments to my suppliers at HDFC Bank Branches through Single Cheque Book

assistant
Yes. When you open an account, you will be issued an at-par cheque book, which is payable at all our branches.
user
Is there any maturity benefit for this plan

assistant
No, there is no maturity benefit available under this plan.
user
What is the maximum amount I can invest

assistant
There is no limit on maximum amount that you can invest in this plan, subject to underwriting.
user
What are the medical tests that I need to undergo to enrol myself for the  - Platinum Plan policy

assistant
No pre-policy medical check up is required for individuals up to the age of 45 years.
user
For how many years can I stay invested in this plan

assistant
You can choose a policy term of 10 years or 15 to 25 years under this plan.
user
What are the steps involved to purchase this policy quickly in case I am travelling and do not have much time

assistant
Taking you through the procedure and form filling - only KYC documents, signature on proposal form and payment instrument are required. You can also pay online through HDFC Bank NetBanking, Debit card or Credit card. This being a pension plan, you don’t need to go through any medicals. After your form is logged in, you would receive a verification call the next day. Once the verification call is closed with an affirmative from your end, your policy would be issued and the Policy Bond would be delivered to your Demat Account. This Demat Account is completely free of cost. Thus it would not take much time.
user
When is an FIR necessary in a Home Insurance claim

assistant
A police FIR is mandatory in the case of: Burglary Theft Malicious Damage Riot and Strike Terrorism
user
Are there any charges to be aware of for Titanium Debit Card

assistant
Check the associated fees here.
user
How do I know if an ATM will accept my ForexPlus Card

assistant
ForexPlus cards are accepted at Visa / MasterCard ATMs. Please look out for the VISA/PLUS/MasterCard logo while searching for ATM.
user
Where do I get this card

assistant
ForexPlus Platinum card is available over the counter at HDFC Bank branches. You simply need to walk into our branch with required documentation and walk out with ForexPlus Platinum card. The card will get activated within 4 hours from realization of funds. Alternatively, the customer can apply for card through NetBanking login also.In case the customer applies the card through NetBanking the card will be delivered to the customer within 2 working days. This facility is available at select locations only.
user
Are there any other terms and Conditions

assistant
Yes, there are various terms and conditions associated with this plan. For detailed information, please read the SalesBrochure carefully.
user
Can I use the card to pay in any currency

assistant
Yes, the card is accepted for payment in any currency apart from those loaded on the card. Please note that cross currency conversion charges will be applicable while processing such transactions.
user
What are the benefits payable under this policy

assistant
Now you can protect your entire family with Individual Personal Accident Plan 2 against accidental injuries. The policy provides the benefits to you and your family, for Accidental Death, Permanent Disability, Broken Bones, Burns due to an accident. It also provides benefit of Ambulance cost and hospital cash.
user
What are Pre and Post hospitalisation expenses

assistant
Pre-hospitalisation expenses means medical expenses incurred for a specified number of days prior to hospitalisation for any disease, illness or injury sustained which is covered under the Policy. Post-hospitalisation expenses means medical expenses incurred for a specified number of days after discharge from the hospital. In 'Health Suraksha' the pre-hospitalisation period is 60 days while the post-hospitalisation period is 90 days.
user
Is a nomination facility available

assistant
Yes, a nomination facility is available.
user
What happens if the PIN is forgotten

assistant
The cardholder should call PhoneBanking and ask for a reissuance. Remember that the PIN will be delivered to the purchaser's address.
user
How do I top-up the value of my card when I am abroad

assistant
ISIC ForexPlus Card can also be loaded on your behalf by someone authorized by you. Authorised person has to visit HDFC Bank branch with the necessary documents and funds. We’ll take care of the rest. You can reload your ISIC ForexPlus card multiple times in future till the card gets expired: You can authorize the Bank to debit your HDFC Bank account by giving an HDFC Bank cheque or make payment using a local cheque drawn on HDFC Bank and reload the card for desired value. Reload requests can be made by any authorized person on your behalf. The person authorised by you for the same will need to come to bank branch and will need to provide the necessary documents to the bank to carry out reload. On receipt of the application form and the funds, your card will get reloaded for the desired amount. HDFC Bank customers can also place a request to reload the card through HDFC Bank PhoneBanking or HDFC Bank NetBanking.
user
Can I issue cheques to load the Multicurrency Platinum ForexPlus Chip card

assistant
Customer can load Multicurrency card by issuance of cheque against the amount to be loaded. However, cards will be loaded post realisation of the cheque deposited by the customer. The exchange rate applicable will be for the day on which funds are realized and card is activated.
user
How long will it take for me to get a Business Loan

assistant
Once you submit your application form and supporting documents, we shall give approval within 5 working days provided everything is in order. All loan approvals are at the sole discretion of the bank.
user
What is the duration of the policy term in case I choose 'Endowment' or 'Endowment with Whole Life' option

assistant
Policy Term is the period at the end of which the maturity benefit will be paid. One can choose a policy term of 15 to 40 years. In case of “Endowment” Option, the life insurance cover will cease after policy term. In case of “Endowment with Whole Life”, the life insurance cover shall continue even after the policy term, till the age of 100 years.
user
Can unregistered institutions open an Institutional Savings Account

assistant
No. Accounts of only registered trusts, societies, associations, clubs can be opened.
user
How is TDS deducted

assistant
Check the deduction rates below: Tax Rate Surcharge Education Cess TOTAL Resident Individuals & HUF 10% ---- ---- 10% Corporate Entity 10% ---- ---- 10% NRO 30% ---- 3% 30.90% Firms 10% ---- ---- 10% Co-operative Societies & Local Authority 10% ---- ---- 10% View more
user
Can the ATM PIN be changed

assistant
No, the ATM PIN cannot be changed at the ATM. In case you have forgotten or lost the PIN, you will need to request for a new PIN with the help of PhoneBanking or through Prepaid NetBanking.
user
How much time will it take to decision an application for Loan Against Rental Receivables

assistant
Applications would be decisioned within 7 days, and in cases which involve customer availability for completing a field investigation or title search and valuation of a property, within 25 days.
user
As a Regular Fixed Deposit holder, How do I apply for an exemption on TDS

assistant
If your total interest income for the year does not fall within the overall taxable limits, you should let us know. You can do this by submitting a form as per the provisions of the Income Tax Act. A few things to note: You can get the 15AA form from the Assessing Officer of the Income Tax department. Even with the 15H/15AA form, the tax that has already been deducted by way of TDS during the year prior will not be refunded. However, you will get a certificate, which can be used while filing your tax return. 15H/15AA Forms are valid only for the financial year in which they are issued. A fresh 15G/H form needs to be completed for each deposit that is placed with the Bank, and it should be completed within the first week of the financial year. View more
user
Where can I contact for offers/service related issues

assistant
You can call the Apollo customer care service centre number 1860 500 1066 or write to [email protected]
user
Do I need to load all currencies on the card

assistant
You can load only the currency of your choice depending on your need.
user
What is Verified by Visa/MasterCard SecureCode

assistant
Verified by Visa/ MasterCard SecureCode is a service that lets you use a personal password/ SecureCode with your HDFC Bank card. This SecureCode gives you added assurance that only you can use your HDFC Bank Card to make purchases over the Internet. Just turn on your computer, connect to the Internet and pull out your HDFC Bank Card. You don't need any special software. Use Verified by Visa/ MasterCard SecureCode as easily as you use your PIN at an ATM. View more
user
What is the maximum value for which the Card can be used

assistant
There is no limit imposed on the usage of ISIC ForexPlus Card. Customers can withdraw/utilise any amount, upto the value loaded on the card at any ATM/POS. However, there are some ATMs service providers which have put in per day / per transaction limit towards cash dispense which cannot be changed by the Bank. In such cases the cardholder might need to do multiple transactions if he wants to withdraw any amount higher than that allowed in one transaction.
user
How can I register / re-set password for VBV/MSC if my mobile number/ email ID is not updated in the bank's records

assistant
You will have to first have to get the details updated in our system by calling our Customer Care Centre and register after 1 working day. It is mandatory to have at least one email ID and one mobile number registered. The same will apply if there is a recent change in your mobile number or email ID.
user
Can I withdraw the amount blocked for ASBA bid application

assistant
No. The blocked amount cannot be withdrawn. Such amount will remain blocked in your linked bank account till the allotment is completed.
user
How do I register for Email Statement/s

assistant
We request you to follow the steps mentioned below to register for an Email Statement of your Account: Step 1) Log in to Net Banking Step 2) On the left hand menu under 'Request’, click on ‘Email Statement Registration’ Step 3) After reading the Terms and Conditions, tick on the text box and then click on ‘Continue’ and then ‘Confirm’ Alternatively, you may submit the attached form to your nearest branch to register for the email statement facility. In case you are unable to visit a branch, we request you to send the form by post or courier. Find your nearest HDFC Bank Branch. Note / Important: Email statements are currently free of charge. Dispatch of the physical statements will discontinue once you register for Email Statement. For Savings Account Customers Only the Primary Account holder will be eligible for the Email Statement facility. In case you are a secondary account holder, you will not receive any Email Statements. For Current Account Holders Only a Sole Current Account holder can avail of this registration facility. For Managed Customers Combined Email Statements for all accounts linked to the Primary Customer ID will be provided across Savings and Current Accounts and Fixed Deposits. For any other queries or to know the status of an existing application, please call up PhoneBanking or write to us mentioning the details given below: HDFC Bank Branch /mode where your request was submitted Date when your request was submitted View more
user
What will be done with the post-dated cheques if I request to change the mode of repayment/ account for my loan

assistant
Post Dated Cheques(PDCs)/Security Cheques submitted towards loan repayment that have not been encashed, will be defaced and retained by the Bank. In case, you wish to have your old Post Dated Cheques(PDCs)/ Security Cheques to be returned to you, kindly lodge a request at the Retail Loan Service Center or through PhoneBanking or write us an email at www.hdfcbank.com/services within 45 days from the date of application of change in repayment instructions. In case, we do not hear from you within the stipulated period, the defaced cheques will be destroyed.
user
Will a claim in a Travel Insurance policy be settled on return to India

assistant
A claim will be settled once the insured returns to India, expect in the case of hospitalization.
user
Are there any transactions for which this card should not be used

assistant
Yes, your Hajj Umrah ForexPlus card should not be used towards temporary charge blocks - e.g. paying deposits at hotels, hiring of cars etc. Incase you have paid these deposits using Hajj Umrah ForexPlus card and the hotel/car rental agency etc. settles the transaction for an amount lesser than the amount blocked or you make final payment through any different mode, the balance amount will get credited into your account only after 30 days from the transaction date.Note: The Bank reserves the right to charge the Card holder for any unauthorized amounts.
user
Can the Travel Insurance plan coverage period be reduced

assistant
No refund is allowed after the start of the journey. No refund is allowed for curtailment of risk.
user
Is there an AMB (Average Monthly Balance) declaration required to be submitted along with the documents for an Institutional Savings Account

assistant
No. There is no AMB declaration required since it is a Zero Balance Account.
user
What Property can be considered as collateral for LAP

assistant
You can provide your self-occupied Residential or Commercial property (Shops and Offices) as collateral.
user
Does this plan offer tax benefits

assistant
Premiums paid by an individual under this plan are eligible for tax benefits under Section 80C of the Income Tax Act, 1961, subject to the conditions/ limits specified therein. Under Section 10 (10D) of the Income Tax Act, 1961, the benefits received from this policy are exempt from tax, subject to the conditions specified therein. Please note that the above mentioned benefits are as per the current tax rules. You are requested to consult your tax advisor.
user
Do I need a co-applicant for a New Car Loan

assistant
No, but if your income does not meet our credit criteria then you may be required to have a co-applicant.
user
What are the special privileges that HDFC Bank account holders can avail of

assistant
If you have had a Preferred Account or a Corporate Salary Account with HDFC Bank for more than six months, you can get fast approvals on your loans with minimal documentation.
user
How long does it take for funds to be transferred from one account to another

assistant
Real-time means that beneficiary branches are expected to receive the funds as soon as they are transferred by the remitting bank. The beneficiary bank must credit the beneficiary's account within 30 minutes of receiving the funds transfer message.
user
What transactions are included as a part of the Free Anywhere Transactions limit for a month

assistant
The following transactions comprise part of the Free Anywhere Transaction limit: Cheque deposited into the account in other cities (in local clearing) Inter-city Payable-at-Par cheque issuance. View more
user
What all is the loan for – study and stay or just study

assistant
Education loan is normally taken for financing tuition fees, living expenses (hostel etc.), books and periodicals and sometimes traveling.
user
How do I make a claim

assistant
You can make a claim by calling our toll-free number 1800-226-226 (MTNL or BSNL) or 1800-2-700-700 (any line) or 022 6638 4800 (local/STD charges apply). We will then assist you with the submission of the documents required and the process will be completed within 7 working days, once all the required documents are submitted.
user
How long will it take to process loan for Loan against Car

assistant
You loan will be processed within 48 Hours where Asset Verification/Valuation is not required.
user
How do I check the IFSC of the receiving branch

assistant
Just ask your beneficiary to get the IFSC from his or her branch. They can also find it in their cheque book - the IFSC is in the cheque leaf.
user
How to use the card at contactless terminals

assistant
1. Look for MasterCard PayPass mark and contactless logo at the Point of Sale terminal machine at merchant outlet 2. Check the transaction amount displayed on the machine screen and tap/ wave your Contactless Regalia ForexPlus Card from a 4 cm range 3. Enter your 4-digit ATM PIN on the machine, if prompted 4. A green light will signal indicating that the transaction is complete
user
How is this plan different from other ULIPs

assistant
HDFC Life Click 2 Invest – ULIP offers: Minimal Charge Structure Premium Payment Term options of single/5 pay/7 pay and regular pay Policy term of 5 to 20 years 8 Fund options Wide entry age range from 0 to 65 years
user
Who all can be covered under the Family Floater Plan

assistant
Policyholder can cover his lawful spouse, parents and parents-in-law subject to a maximum age of 70 years at entry and dependent children's age of 91 days and above.
user
Can I transact anytime during the day

assistant
Yes, you can transact at any time of the day. However, in order to get the NAV of the same day you have to transact before the cut-off time of the scheme. If you place an order after the said cut-off time, you will be eligible for the NAV of the next day.
user
Will my accident policy cover me even if I am out of the country

assistant
Yes the accident policy will cover you even if you are out of the country. The sum insured will be paid to you in Indian Rupees in case of a claim i.e. the claim will be paid out in India only
user
Are there any transactions for which the Card   should not be used

assistant
Yes, your Card should not be used for temporary charges - e.g. paying deposits at hotels, hiring of cars etc. In case you have paid these deposits using your HDFC Bank Multi Currency ForexPlus Platinum Card and the hotel/car rental agency etc. settles for an amount less than the deposited amount or you pay through a different mode the balance amount will be credited to your account only after 35 days from the transaction date.
user
Who do I contact in the case of a claim under the Critical Illness - Platinum Plan

assistant
In the case of a claim under the policy, you should immediately intimate us on our helpline numbers.
user
Do I have the option to pre-pay the entire loan amount

assistant
Yes. You can pre-pay the loan any time after 6 months of availing of the loan. You just have to pay a small pre-payment fee on the outstanding loan amount.
user
Are there any taxes applicable on Mudra Pure Gold Bars

assistant
VAT is included in the final price of Mudra Pure Gold Bars.
user
What if I forget my ATM PIN

assistant
You can call the HDFC bank PhoneBanking to request for re-issuance of PIN or place a request through Prepaid NetBanking. A new PIN will be sent across to your registered mailing address held on record with the bank.
user
What is the maximum value for which the Card can be used

assistant
There is no limit imposed on the usage of Regalia ForexPlus Card. You can withdraw/utilise any amount, upto the value loaded on Regalia ForexPlus Card at any ATM/POS. However, there are some ATMs service providers which have put in per day / per transaction limit towards cash dispense which cannot be changed by the Bank. In such cases the cardholder might need to do multiple transactions if he wants to withdraw any amount higher than that allowed in one transaction.
user
How many members can be included under the Family Plan

assistant
You can include your spouse as well as two dependent children under the Family Plan.
user
What is the price that the silver will be sold at

assistant
The price will depend upon the market rate of silver.
user
What are the charges for the e-monies National Electronic Funds Transfer service

assistant
NEFT transactions on NetBanking are charged as below: Amounts up to Rs. 10,000 - Rs.2.5 (exclusive of taxes) per transaction Amounts from Rs.10,001 to Rs.1 lakh - Rs. 5 (exclusive of taxes) per transaction Amounts above Rs. 1 lakh up to Rs. 2 lakh - Rs. 15 (exclusive of taxes) per transactionAmounts above Rs.2 lakh – Rs.25 (exclusive of taxes) per transaction View more
user
How much loan can I get

assistant
The amount of the loan you can get depends on: The cost of the vehicle The type of vehicle (standard/premium) The percentage of finance offered
user
How do I know if an ATM will accept my ISIC HDFC Bank ForexPlus Card

assistant
ISIC ForexPlus cards are accepted at MasterCard ATMs. Please look out for the MasterCard logo while searching for ATM.