haiderullah2174/bankfaq huggingface dataset:
user
Is there any restriction on withdrawal in rupees of funds held in an EEFC account

assistant
No, there is no restriction on withdrawal in rupees of funds held in an EEFC account. However, the amount withdrawn in rupees shall not be eligible for conversion into foreign currency and for re-credit to the account.
user
What documents should I submit when I purchase the HDFC Bank Hajj Umrah ForexPlus card

assistant
Completed ForexPlus card Application Form Form A2 A photocopy of your Passport OR self attested copy of the Hajj receipt and manifest Additional address Proof in case current address of the customer is not matching with the address updated on Passport
user
What is the minimum and maximum limit for investment in the 8% Savings (Taxable) Bonds

assistant
You need to invest a minimum of Rs. 1,000. However, there is no maximum limit on investment but it needs to be in denominations of Rs. 1000.
user
Where can I burn my accumulated Times points

assistant
You can use the accumulated Times points on www.timespoint.com. You will be able to avail attractive offers and gifts using the Times points.
user
How is the value topped up

assistant
GiftPlus cards are non reloadable in nature and hence cannot be topped up.
user
What is the Policy Term available under this plan

assistant
For all options other than Life Long Protection and 3D Life Long Protection options – 5 to 40 years For Life Long Protection and 3D Life Long Protection options – Whole of Life
user
Is there a moratorium/ repayment holiday available

assistant
Yes. A moratorium holiday is available for the select courses.
user
Is there any maturity benefit under this product

assistant
There is no maturity benefit available under this product.
user
Are there any transactions for which this Card should not be used

assistant
Yes, your Regalia ForexPlus Card should not be used towards temporary charge blocks - e.g. paying deposits at hotels, hiring of cars etc. In case you have paid these deposits using Regalia ForexPlus Card and the hotel/car rental agency etc. settles the transaction for an amount lesser than the amount blocked or you make final payment through any different mode, the balance amount will get credited into your account only after 30 days from the transaction date. Note: The Bank reserves the right to charge the Card holder for any unauthorized amounts.
user
Can I open a joint account with a non-senior citizen for 5 Year Tax Saving Fixed Deposit

assistant
Yes you can open deposit with non senior citizen.
user
Where should I contact or write to know about the existing offers on my cards

assistant
You do not have to call or write anywhere, you can know about the list of exciting offers on www.timespoints.com/debit.
user
Are there any special discounts available under the Health Suraksha policy

assistant
The policy provides a family discount of 10%, if 3 or more family members are covered under a single policy on an individual sum insured basis.
user
What is the minimum Average Monthly Balance I have to maintain with a Merchant Advantage Plus Current Account

assistant
You have to maintain a minimum Average Monthly Balance (AMB) of Rs. 1,00,000 with your Merchant Advantage Plus Current account.
user
Can an individual open a Current Account

assistant
Yes. Documentation will be that of an individual, i.e. identity proof and address proof.Click here for documentation required for opening individual a Current Account.
user
How is a Merchant Advantage Plus Current Account different from a Regular Current Account offered by most banks

assistant
A Merchant Advantage Plus Current Account offers you the following privileges: Free limit for cash deposits up to four times the amount swiped at the HDFC Bank EDC machine linked to your Merchant Advantage Plus Current Account Free and faster collection of outstation cheques at HDFC Bank locations Free RTGS and NEFT transactions Free BillPay and InstaAlerts Free Regular and Business Debit Cards These privileges make a Merchant Advantage Plus Current account different from a Regular Current account. View more
user
What is the difference between Life and Life Long Protection options

assistant
In addition to the benefits under Life Option, Life Assured is covered for whole life under Life Long Protection option. Premiums under this option have to be paid only till an age of 65.
user
Do I need a co-borrower for the loan

assistant
Yes a co-applicant is required for all full time courses.
user
Can I load ForexPlus Chip card by making payment in Cash

assistant
No, ForexPlus Chip card cannot be loaded against payment of cash.
user
What is the benefit under Hijack Distress Allowance

assistant
If the Common Carrier in which the insured person is abroad is hijacked, the company agrees to pay compensation for every six continuous hours in excess of the deductible.
user
How can I get my securities released

assistant
Please submit a security release request letter mentioning certificate numbers, the FAS account number (Agreement number), the Overdraft account number (signed by all the account holders) and the respective security holder. This letter needs to be submitted at any of our Loan Against Securities desks or to a branch that has a Loan against securities facility
user
How much foreign exchange can I retain after the foreign trip

assistant
After returning from the overseas trip, you are required to surrender unspent foreign exchange held by you within 180 days of return. You can retain foreign exchange up to USD 2,000 (or equivalent) for future use after returning back to India.
user
How does the e-monies NEFT service differ from RGTS and EFT

assistant
E-Monies NEFT is an electronic payment system, used to transfer funds to any part of India. It works on ‘net settlement’, unlike RTGS that works on ‘gross settlement’, and EFT which is restricted to only 15 centres.
user
Is there any difference in the process for ATM and Internet transaction for this Contactless Card

assistant
There is no difference in the transaction process for ATM & Internet transactions. For ATM transactions you need to enter the PIN and for Internet transaction you need to enter your 3D secure PIN or OTP
user
Should I choose a Unit Linked or a non – Unit Linked plan

assistant
If your financial profile does not allow you to take risks through exposure to equity, bonus-based endowment plans are the most suitable for you. If that is not the case, unit-linked plans are the ideal vehicle for you to plan for your family’s future financial needs. Unit-linked plans are associated with transparent charging structure and certain flexibility, besides possessing the potential to deliver a higher amount on maturity.
user
Whom do I contact in case of ay further queries regarding the loan

assistant
You can apply online on the clicking on the below given link, also you can walk into any of our branches located in 11 mentioned locations and our Sales Managers will help you with your need
user
What are the available plans with under this policy

assistant
HDFC ERGO offers you a wide range of Sum Insured, from Rs. 2.5 lakh to 15 lakh with four plan options to choose.Self PlanSelf & Family PlanSelf + Dependent Parents Add-onSelf & Family Plan + Dependent Parents Add-on
user
What is Health Insurance

assistant
Health insurance is a type of insurance coverage that covers the cost of an insured individual's medical and surgical expenses.
user
Can I issue cheques to load the Regalia ForexPlus Card

assistant
You can load Regalia ForexPlus Card by issuance of cheque against the amount to be loaded and charges as applicable. However, cards will be loaded post realisation of the cheque deposited by you. The exchange rate applicable will be for the day on which funds are realized and card is activated.
user
I'm not a traveller, can I still benefit from the Multicurrency Card

assistant
The Multicurrency Platinum ForexPlus Chip Card is only for travellers, and cannot be issued to non-travellers
user
Are there any eligibility criteria to purchase this the Critical Illness - Platinum Plan

assistant
A Critical Illness policy covers individuals in the age group of 5 years to 45 years. Children between 5 and 18 years will be covered only if both parents are also insured under the policy.
user
Where can I contact for any card or transaction related issue

assistant
Please call customer service centre number 07666 155 220 or write to [email protected]
user
What happens if I shop at a Verified by Visa/ MasterCard SecureCode merchant website while I'm not registered for this feature

assistant
You will be prompted for online registration for Verified by Visa/ MasterCard SecureCode through a pop-up screen. You will need to authenticate yourself with your Credit/Debit Card number, Card expiry date and ATM PIN (or CVV2 and Date of birth for Credit Cards, along with your mobile number and email ID). For Debit Cards, you can choose your password to be used for Verified by Visa/ MasterCard SecureCode. For Credit Cards, a One Time Password one will be sent to your email ID instantly, which has to be used to complete the registration process. Thereafter, you can continue shopping on the merchant website. If you decide not to register immediately and cancel the pop-up screen, your transaction will not get authorized and you would not be able to complete the transaction on such websites. Therefore, it is strongly recommended that you don’t cancel the pop-up screen and register for Verified by Visa/ MasterCard SecureCode as it protects you from online frauds. View more
user
From what date is it mandatory for me to be KYC Compliant

assistant
With effect from 01 January 2011, if you want to invest in Mutual Funds you are required to complete the KYC process irrespective of the amount you invest.
user
Do I have to make any repayments during the moratorium period

assistant
You have the option of servicing simple interest during moratorium period. Simple interest will be calculated on the loan amount disbursed payable monthly.
user
How Do I Change / Add my Mobile Number

assistant
We request you to follow the procedure mentioned below to change your Mobile Number Step 1) Fill the application form available at the Branch (duly signed by all the holders). Step 2) If you are unable to visit an HDFC Bank Branch, you can send the form by post or courier. Note / Important: Instruction received through Net Banking, or scan copy, fax or email will not be processed for security and authentication purpose. Updates for InstaAlerts and / or Mobile Banking (if registered) need to be done separately. InstaAlerts Updates: Please submit your requirement at your nearest branch, through a written letter duly signed by all account holders. In case you are unable to visit a branch, you can send the letter by post or courier. Mobile Banking Updates/InstaQuery Updates: Please cancel InstaQuery on your old number and then re-register for InstaQuery on your new number by following the process mentioned below: Log in to Net Banking with your Customer Identification Number and NetBanking Password (IPIN). Click on InstaQuery Registration in the top right hand corner Select De-register for InstaQuery from the left hand side menu From the list shown, select the mobile number that needs to be de-registered Click on ‘Continue’ Select ‘Confirm’ Your InstaQuery de-registration request will be processed online Subsequently, you need to re-register for InstaQuery on the new number as below: Log in to NetBanking with your Customer Identification Number and NetBanking Password (IPIN). Click on InstaQuery Registration on the top right hand corner Select Subscribe for InstaQuery from the left hand side menu Choose your Account Number from the list of all accounts linked to your Customer Identification number. (All the account level transactions will be effective for the Primary Account selected by you at the time of registration. The primary account can be changed at a later stage using the 'Change Primary Account' facility in InstaQuery.) Provide your 10 digit mobile number along with the country code. Note that all Reliance CDMA customers need to provide a 10 digit mobile number only, without the country code. Click on the Check box which states ‘I accept Terms and Conditions’. Click on ‘Confirm’. Your request will be processed online. Alternatively, please submit the e-age banking form to a branch to avail of the InstaQuery facility. The form is available on www.hdfcbank.com, Please check for the availability of the service with your cellular service provider. View more
user
Is nomination required in the account

assistant
Nomination is mandatory in the account.
user
How many plan options are available under this plan

assistant
The following plan options are available under this plan. 1. Life Option 2. 3D Life Option 3. Extra Life Option 4. Income Option 5. Extra Life Income Option 6. Income Replacement Option 7. Return of Premium Option 8. Life Long Protection Option 9. 3D Life Long Protection Option The customer shall have to choose an option at the inception of the policy. The option once selected cannot be changed at a later date.
user
Can I withdraw prematurely from my Recurring Deposit

assistant
Premature withdrawals are allowed, but remember that no partial withdrawal is permitted.
user
What is meant by Organ Donor Expense

assistant
Organ Donor Expenses are all the hospitalisation expenses incurred by the donor for the donation of an organ (excluding the cost of the organ) to the insured during the course of an organ transplant.
user
From where can I enquire about the status of my request to change the residential address of my HDFC Bank account

assistant
Please revert with the following details for us to look into the matter: Date of submission of request for address change The branch where the request was submitted Your Customer ID or Account number (in case, the same has not been mentioned earlier) Your new address Kindly visit the URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers. The primary benefit of this account is that it enables the account holder to track reimbursements you receive from your company separately.
user
Can I use the DCC/ MCC option at the time of transaction

assistant
Whenever ForexPlus cardholder opts for DCC/MCC option on DCC/MCC enabled POS/ATM terminals, his/her transaction passes through cross currency transactions twice. It is not advisable for a ForexPlus cardholder to opt for DCC/MCC while using ForexPlus Platinum card for making payments. Please note that every cross currency transaction attracts currency conversion charges at applicable rates. Apart from this, the cardholder will also get penalised due to fluctuation in currency conversion rate.
user
When does my Revive Policy for Personal Accident start

assistant
It will commence within 15 days from the date of receipt of the form and premium payment.
user
What is the death benefit under this plan

assistant
The Death Benefit will depend on the Benefit Option opted under the Plan on inception. In case of unfortunate demise of the life assured during the policy term, the nominee will be paid: Classic Benefit – Higher of Sum Assured or Fund Value Classic Plus Benefit – Sum Assured + Fund Value Classic Waiver Benefit – Sum Assured + Waiver of Premium till maturity + Fund Value on maturity This is subject to minimum payment of 105% of the total premiums paid. Please refer to product brochure for more details and/or consult Relationship Manager.
user
What is the limited premium payment term available under this policy

assistant
Policy term minus 5 years.
user
Are there any exclusive benefits that come with the Times Points Debit Card

assistant
The Times Points Debit Card also provides exclusive discounts of minimum 10% throughout the year. These offers can be availed at merchant establishment.
user
Can I claim under both Loss of Checked Baggage and Delay of Checked Baggage

assistant
No, because if your baggage and/or personal belongings are lost later, then any amount claimed and paid to an insured person under the Baggage Delay Section will be deducted from any payment under the Baggage Loss Section.
user
What are the different types of  Commercial Vehicle Insurance available

assistant
There are two types of covers available: Liability Cover Only – This insures you against any legal liability following an accident involving your vehicle. It does not cover any damage to your vehicle.Package Cover – This insures all liabilities, as per the Motor Vehicle Act and damages cause to your vehicle.
user
What is the minimum premium that needs to be paid

assistant
Minimum premium amounts for various premium payment frequencies are as follows: Single: Rs. 24,000 Annual: Rs. 12,000 Half-yearly: Rs. 6,000 Quarterly: Rs. 3,000 Monthly: Rs. 1,000
user
How can I check the balance on my HDFC Bank ISIC ForexPlus Chip Card

assistant
You can check the balance on ISIC ForexPlus Chip card with the help of NetBanking facility. You will need to use the card number as user ID & IPIN issued to you as part of the card kit to login to NetBanking facility. Alternately, you can also contact our PhoneBanking services to check the balance on your ISIC ForexPlus Chip Card.
user
Whom should I contact if my card is lost or stolen

assistant
Immediately report the loss of your ISIC ForexPlus Chip Card by calling HDFC Bank PhoneBanking. You will not be liable for transactions on your Card Account (if any) from the moment your report is registered with the bank. Alternately you can hotlist the card with the help of Prepaid NetBanking facility.
user
How much loan can I avail of for Professionals

assistant
You can avail of a loan from Rs 50,000/- to Rs 40,00,000/- depending on your income, repayment capacity and respective location product cap.
user
What are the different benefits available under this product

assistant
There are 3 separate benefits available under this product namely:- Surgical Benefit: Avail up to 100% of Sum Insured in case of 138 surgeries Critical Illness Benefit: Get 100% of Sum Insured if diagnosed with any one of 18 Critical Illnesses Daily Hospital Cash Benefit: Avail Daily Hospital Cash of 1% of Sum Insured per day (Non ICU room) and 2% of Sum Insured per day (ICU) You can select 1, 2 or all the 3 plan benefits at the time of purchasing the policy.
user
Are there any special requirements for an NRI to invest in Mutual Funds

assistant
Yes. In addition to the certified true copy of the passport, a certified true copy of the overseas address and permanent address will also be required. If any of the documents (including attestations/certifications) towards proof of identity or address is in a foreign language, they have to be translated into English for submission. The documents can be attested by the Consulate office or overseas branches of scheduled Commercial Banks registered in India.
user
When will I get my enrollment Times points

assistant
Your enrollment Times points will be credited into your account within 72 hours of the 1st transaction using your Times Points Debit Card. Your account will be credited with one time 500 times point enrolment benefits.
user
How do I obtain a NOC from the bank for settling a partial loss Insurance Claim for a vehicle under finance with HDFC Bank

assistant
You may obtain the NOC to settle the partial insurance claim in your favour, provided there are no outstandings to your loan account, by visiting any of our Retail Loan Service Center and submitting the following documents: Request form for applying for the required NOC. Original Insurance Policy (will be returned back to you at the centre, post validation). Copy of the Insurance Policy, duly self attested by you. Claim Voucher provided by Insurance Company Applicable fee of Rs. 500/- vide a cheque/payorder/demand draft favouring HDFC Bank Ltd Loan Account No. << >>. In case a bearer submits the request on your behalf, a bearer authorisation along with KYC documents(self attested copy and original for validation) of the bearer, i.e. Identity and Signature Proof like PAN Card, Aadhar Card, Driving License or Passport Copy will also need to be provided. Note, for Total Loss, Claims will be settled in favour of the Bank to close the loan based on the Loan Pre-Termination Statement as on the date of request and in case of any excess claim received from the Insurance Company, a refund will be made favouring the customer. View more
user
Who can trade in derivatives with an HDFC Securities Trading Account

assistant
Trading in Derivatives will be available only to those customers who have submitted their financial documents or Income proof and signed the necessary agreements.
user
Can I choose my instalment date

assistant
The date of your monthly RD installment will depend on the date you opened your RD account.
user
What Is KYC

assistant
KYC stands for 'Know your Client', a term commonly used for the Client Identification Process. SEBI has prescribed certain requirements relating to KYC norms for Financial Institutions and Financial Intermediaries, including Mutual Funds, to 'know' their clients. This is in the form of verification of identity and address, financial status, occupation and other personal information. An applicant must be KYC compliant to invest with any SEBI registered Mutual Fund.
user
What if Womans Advantage Debit Card is lost or stolen

assistant
You will not have any liability for fraudulent transactions.
user
I don't remember my Verified by Visa / MasterCard Securecode login Id

assistant
You can use your Credit/Debit card number as your login id. The login id is required only to login to Netsafe, you don't require the login id for doing online transactions.
user
How many days in advance can I purchase foreign exchange

assistant
You can purchase foreign exchange up to 180 days in advance from the date of departure.
user
Can I cancel or withdraw my IPO application (or bid) submitted using ASBA

assistant
Yes, you can place a withdrawal request at any time during the bidding period. Any request for bid withdrawal should be made during banking hours and by 2 PM of the issue closure date. The request will be subject to acceptance by the Stock Exchange, after which the application amount in your Account will be unblocked. Once withdrawn, the blocked amount will be available in 1 working day.
user
What is the minimum/maximum Policy term/Premium payment term

assistant
Minimum Maximum Premium Paying Term (years) 5, 8 and 10 Policy Term (years) 15 25 Sum Assured (Rs) Will depend upon premium, premium payment term and policy term
user
How do I make my premium payments

assistant
This is an annual policy, where the premium can be made online via Credit Card/Netbanking or Cheque
user
Which all Times group digital properties offer times points

assistant
While times points is a constantly growing entity, at present users are rewarded for their digital media usage across pages listed below: www.timesofindia.com www.speakingtree.in www.economictimes.com ww.itimes.com www.maharashtratimes.com www.eisamay.com www.gaana.com www.navgujratsamay.com www.navbharattimes.com
user
What documents are required at the time of a claim

assistant
The insured shall arrange for submission of the following documents required to process a claim within 45 days from the date of intimation. Duly completed claim form Original discharge summary Consultation note/ relevant treatment papers All relevant medical reports along with supporting invoices and doctors requisition advising the same Original and final hospitalization bills with detailed break-up Pharmacy Bills along with prescriptions Any other documents as may be required by the company On receipt of the claim documents the claim will be processed in accordance with the terms and conditions of the policy. View more
user
What should I do in case I am unable to access my Company's Current Account through Net Banking

assistant
If you are unable to access your company account, it may be because you have entered an incorrect Customer Identification Number (Cust ID) to log into your NetBanking Account. While opening Accounts of Companies, separate Customer IDs are created in name of the Company as well as each of the Authorised Signatory(ies). The latter is distinct and has to be used to access NetBanking for the Company's Account. However, we regret our inability to disclose the appropriate Customer ID on an unsecure e-mail and request you to contact our nearest Branch or PhoneBanking Center for this.For more details, Contact Us
user
Can  Gift plus card used outside India

assistant
GiftPlus Card is a INR Prepaid card, which can be used only in India.
user
What is the difference between Life and Return of Premium options

assistant
In addition to the benefits under Life Option, upon survival of the Life Assured till the end of the Policy term, Total premiums paid till date will be returned back as maturity benefit
user
Where can I shop with Verified by Visa

assistant
You can shop at participating online stores that have the Verified by Visa/ MasterCard SecureCode mark.
user
Can I be insured for a trip of any duration under the Travel Insurance policy

assistant
Yes, our travel plans provide coverage for trips as short as 1 – 4 days.
user
What are the benefits under  the Health Suraksha policy

assistant
Health Suraksha offers optimum health coverage at affordable prices. The plan not only covers hospitalisation expenses due to accidents or illness but also extends to cover pre and post hospitalisation expenses, day care procedures, domiciliary treatment, organ donor expenses, emergency ambulance and ayush benefit.
user
Will the basic death benefit amount be reduced by the survival benefits already paid

assistant
No. On death of the life assured after the commencement of survival benefits under Academia and Career maturity benefit options, the Death Benefit payable shall not be reduced by the survival benefits already paid.
user
What if I Forget my Activation Code

assistant
Visit HDFC bank Prepaid NetBanking option and select Forgot Activation Code and provide your card number, Date of Birth and passport number. The code will be sent to your registered email ID. Click here to see the demo.
user
Are top-ups allowed in this plan

assistant
There isn’t any provision of top-up premiums in this plan.
user
How do I make a claim

assistant
You can make a claim by calling our Toll free number 1800-226-226 (MTNL or BSNL Line) or 1800-2-700-700 (Any Line) or 022 66384800 ( Local / STD charges apply). We will then assist you with the submission of the documents required and the process will be completed within 7 working days, once all the required documents are submitted.
user
Will you give me a bill when I purchase Mudra Pure Gold Bars from HDFC Bank

assistant
We will give you an Invoice for all gold bars purchased from us. The Invoice will carry the weight, quantity and purity of the gold bars and will be signed and stamped by the Bank.
user
What happens if I don't use my savings account for a very long time

assistant
The account becomes dormant if there are no customer initiated transactions (excludes system generated transactions like credit interest, debit interest), in the account for a continuous period of two years. If the account status is 'Dormant', transactions through Direct Banking Channels like ATM, NetBanking, PhoneBanking are not be allowed by the Bank.
user
What are the charges on the card

assistant
The usage of the card is not charged but the reissuance of the card is charged Rs. 100 per reissuance.
user
How do I repay my Professionals loan

assistant
You pay the loan in equal monthly instalments (EMIs). The loan will be paid through post-dated cheques. You can also pay through Electronic Clearing System (ECS ) or a standing instruction to debit your HDFC Bank account with the EMI amount
user
For how many days can the Travel Insurance policy be extended

assistant
The policy may be extended for a maximum of 180 days. The total policy period including extension should not exceed 360 days.
user
Who can be the beneficiary

assistant
The beneficiary could be any member of your family.
user
Do I have to make any repayment during the moratorium period (Education Loans For Indian Education)

assistant
You have the option of servicing simple interest during moratorium period. Simple interest will be calculated on the loan amount disbursed payable monthly.
user
How does this card work

assistant
Your HDFC Bank Hajj Umrah ForexPlus card will be activated with SAR within 4 hours from the bank getting the clear funds from you. Once activated, the card can be used at any international location for making payments at POS terminals or to withdraw cash at ATMs. (Usage of the card is not allowed in India, Nepal and Bhutan.) HDFC Bank Hajj Umrah ForexPlus card works just like any Debit / Credit Card for making payments at Merchant Establishments that have an electronic terminal. The transaction amount is deducted from available balance on the Hajj Umrah ForexPlus card. HDFC Bank Hajj Umrah ForexPlus card is accepted at all Merchant Establishments displaying the Visa symbol. The card can be used to withdraw cash at all Visa ATMs worldwide. Irrespective of the currency loaded on the card, the cash will be dispensed based on the currencies supported at the ATMs. Please note that you can select /change your ATM PIN with the help of NetBanking facility for Multicurrency Cards.
user
Can I get finance for insurance and registration

assistant
No. The ex-showroom price is considered which does not cover insurance and registration charges.
user
How do I know if I am eligible for the education loan for Indian education

assistant
If you are an Indian resident/citizen, have got admission in a graduate/ post graduate course in a college/institute/university which is recognized by the UGC/AICTE/AIBMS or ICMR, then you are eligible for the HDFC Bank Student Loan for Indian Education.
user
How to apply for 5 Year Tax Saving Fixed Deposit

assistant
We request you to visit the nearest branch and fill the fixed deposit booking account opening form to open a 5 Year Tax Saving Fixed Deposit.
user
Must I open Institutional Current Account in each location where I have my company office

assistant
No. As a Institutional Current Account holder you have the advantage of single account, multi-location banking.
user
Can I buy a Motor Insurance policy online

assistant
Yes, you can purchase an HDFC ERGO Motor Insurance policy online by using your Credit Card or online bank account.
user
How do I know if an ATM will accept my Regalia ForexPlus Card

assistant
Look out for the MasterCard logo.
user
Whom should I contact if my card is lost or stolen

assistant
Immediately report the loss of your HDFC Bank ForexPlus Platinum Card by calling HDFC Bank Phone Banking. You will not be liable for transactions on your Card Account (if any) from the moment your report is registered with the bank.
user
How can I Buy/Sell Mutual Funds

assistant
Once you are registered for an Investment Services Account you can start placing orders to buy/sell Mutual Funds through NetBanking services offered by HDFC Bank. Investing through Net Banking: You will have to login with your Customer ID and Internet Password to place orders for Mutual Funds on the website. You can view your Mutual Fund Holdings with their present market values on our website The cut-off time on the NetBanking Channel for the Same Day NAV for Mutual Funds transactions is 2 PM.
user
How much time will it take to decision an application for Loan Against Property

assistant
Applications would be decisioned within 6 days* *Subject to customer submitting all the required financial and collateral documents to the bank at the time of application. Also subject to legal & technical clearance of the property, Applicable for cases upto 3 crores.
user
Can I transfer currency on my Card from one wallet to other

assistant
You can transfer balance of one currency wallet to other currency wallets depending on your need using the NetBanking facility. Currency conversion charges as decided by the Bank from time to time would be applicable for such transfers and would be communicated to you at the time of transfer.
user
Will the bank issue a TDS certificate

assistant
You will receive a consolidated TDS Certificate in Form 16A, for TDS deducted during a financial year, in the month of April of the following financial year.
user
How long can I keep my earned Times points

assistant
When you earn points, your points earned are valid for 12 months from the date of earning. The points will expire on the 1st of every month.
user
I am a NRI. Can I Invest in this plan

assistant
NRIs can invest in this plan by filling a mandatory NRI questionnaire.
user
How many days in advance can I purchase foreign exchange

assistant
You can purchase foreign exchange up to 60 days in advance from the date of departure.
user
Can I issue Cheque for loading of ISIC HDFC Bank ForexPlus Card

assistant
Customer can load ISIC ForexPlus card by issuance of cheque against the amount to be loaded. However, cards will be loaded post realisation of the cheque deposited by the customer. The exchange rate applicable will be for the day on which funds are realized and card is activated
user
What transactions are included as a part of the Free Anywhere Transactions limit for a month

assistant
The following transactions comprise part of the Free Anywhere Transaction Limit: Cheque deposited into the account in other cities (in local clearing) Inter-city payable-at-par cheques issued View more
user
As a 5 Year Tax Saving Fixed Deposit holder, How do I apply for an exemption on TDS

assistant
If your total interest income for the year does not fall within the overall taxable limits, you should let us know. You can do this by submitting a form as per the provisions of the Income Tax Act. A few things to note: You can get the 15AA form from the Assessing Officer of the Income Tax department. Even with the 15G/15H form, the tax that has already been deducted by way of TDS during the year prior will not be refunded. However, you will get a certificate, which can be used while filing your tax return. 15H/15AA Forms are valid only for the financial year in which they are issued. A fresh Form - 15G/H needs to be submitted in the first week of the financial year for exisitng deposit and separately each time for subsequent deposit booked in the Financial Year. View more
user
Will I get tax benefit if I cover my family on individual Sum Insured basis

assistant
Yes, you will get Tax benefit under section 80D.
user
My institution will start receiving foreign contribution. Can I receive the same in the Institutional Savings Account

assistant
No. The institutional Savings Account cannot be used for receiving foreign contribution. You will need to open a separate FCRA account for receiving foreign contribution.
user
Whom should I contact if my Card is lost or stolen

assistant
Immediately report the loss of your HDFC Bank Multi Currency ForexPlus Platinum Card by calling HDFC Bank PhoneBanking. You will not be liable for transactions on your Card Account (if any) from the moment card loss is registered with the bank. You can also hotlist the card by using NetBanking services.
user
What is the Assay Certification about

assistant
Mudra Silver Bars come with an Assay certification, which signifies the highest level of purity as per international standards.
user
What security is required against the Gold Loan

assistant
All gold to be brought to HDFC’s designated/disbursement branch.We will value the gold and based on that valuation you can choose from the various product offerings, depending on your loan requirement.
user
How is an Apex Current account different from a regular Current Account

assistant
An Apex Current account includes the following privileges: Higher free limit of Rs. 120 Lakhs per month for cash deposits at your home branch Unlimited free clearing transactions anywhere for payments and collections Free and faster collection of outstation cheques at HDFC Bank locations Free Demand Drafts and Pay Orders Free RTGS and NEFT transactions Free BillPay and InstaAlerts Free Business Debit Card These features make an Apex Current account different from a regular Current account. View more
user
Can I have both a Super Saver facility and a Sweep-In facility on the same Fixed Deposit

assistant
No. You can only have one of the two facilities on a single Fixed Deposit.
user
How is HDFC Bank's Max Current account different from a regular Current Account

assistant
Your Max Current account includes the following privileges: Combined free limit of 60 Lacs per month at home and Non- Home Locations. Free and faster collection of outstation cheques at HDFC Bank locations Free Demand Drafts and Pay Orders Free RTGS and NEFT transactions Free BillPay & InstaAlerts Free Business Debit Card This makes a Max Current account different from a regular Current account. View more
user
Do I need to lodge an FIR in case of an accident

assistant
You will need to lodge an FIR in the following circumstances: Any third party personal injury or death due to an accident involving your vehicle Any personal injury or death of a paid driver Any personal injury or death of an owner-driver Any personal injury or death of a passenger Any third party property damage Theft of the entire vehicle Theft of accessories, stereo-recorders, other vehicle parts
user
My spouse and I both have the same card number. How does Verified by Visa/ MasterCard SecureCode work for both of us

assistant
Verified by Visa / MasterCard SecureCode will still work for both of you. You will only need to register the primary card.
user
Will the policyholder get a premium discount in cases where there is no claim submitted in the previous year

assistant
No, the Policyholder will not get any premium discount as the premiums are guaranteed or fixed for a period of three years from the date of inception or renewal of the policy. However, in the absence of claims in any year, the policyholder will be rewarded with the increase in Sum Insured through Multiplier Benefit.
user
What should I do in the case of a void transaction for Rewards Debit Card

assistant
Just fax us a copy of the void transaction slip. You can also send it to [email protected] or submit the same at your nearest HDFC Bank branch. For PhoneBanking numbers click here.
user
Which cars can be financed for Loan against Car

assistant
Any Hatchbacks and Sedans, excluding some models that are out of production can be financed. To know more give us a call or visit a branch.
user
Do I need to visit branch to receive my 5 Year Tax Saving Fixed Deposit proceeds on maturity

assistant
Customer is not required to visit the branch , FD proceeds will be credited to customers account on maturity as per instructions.
user
What are the services offered by TPA

assistant
The services offered by TPA are given below: 24x7 assistance to policyholders through the toll free number Assistance for authorizing and processing cashless facilities Claim processing and reimbursement of claims
user
Can I issue Cheque for loading of ForexPlus Chip Card

assistant
Customer can load ForexPlus Chip card by issuance of cheque against the amount to be loaded. However, cards will be loaded post realisation of the cheque deposited by the customer. The exchange rate applicable will be for the day on which funds are realized and card is activated
user
Does  the Accidental Protection Plan - Hospital Cash policy cover natural death and daily sickness as well

assistant
This policy only covers accidental death.
user
What benefit do I get from the Accidental Protection Plan - Hospital Cash policy if I break my bones

assistant
You will be paid up to Rs. 50,000 if you break your bones in an accident.
user
How do I become eligible for an HDFC Bank Regular Current Account

assistant
If the Average Quarterly Balance (AQB) in your Current Account is over Rs.10,000 you are eligible to enjoy the benefits of a Regular Current Account.
user
Can I insure my children in the Family Floater Plan

assistant
Yes, you can insure your children from the age of 91 days.
user
What are the different types of Personal Accident Covers available for drivers and passengers

assistant
An owner driver is given Personal Accident Cover up to Rs. 2 lakhs (for cars)/ Rs. 1 lakh (for two-wheelers). This cover can also be extended to paid drivers and persons travelling in the vehicle, on a named and unnamed basis.
user
Is there any Times points Apps which I can download on my mobile

assistant
Yes, you can download the app for your Android mobile from Google Playstore or for your iPhone from App Store.
user
How do I obtain a NOC from the bank for fitting an LPG/CNG kit on my vehicle under finance with HDFC Bank

assistant
You may obtain the NOC for fitting an LPG/CNG kit on your registered vehicle under finance with us by visiting any of our the Retail Loan Service Center and submitting the following documents: Request form for LPG/CNG NOC. Self attested copy of the Registration Certificate book, duly self attested by you, along with the Original Registration Certificate book for validation. Applicable fee of Rs. 500/- vide a cheque/payorder/demand draft favouring HDFC Bank Ltd Loan Account No. << >>. In case a bearer submits the request on your behalf, a bearer authorisation along with KYC documents (self attested copy and original for validation) of the bearer, i.e. Identity and Signature Proof like PAN Card, Aadhar Card, Driving License or Passport Copy will also need to be provided. View more
user
Why Should I take this card

assistant
This is an Unique proposition from HDFC Bank and Times Internet Limited to provide you with opportunities to accumulate points while spending as well as using media contents e.g. You can use debit card to buy mobile /laptop etc. and earn Times points or you can surf through the Times Internet Limited properties to earn Times points. The times points can be redeemed on www.timespoint.com against attractive offers and gifts.
user
Are there extra charges for Womans Advantage Debit Card

assistant
There are absolutely no transaction charges to think about when using your card at a merchant location. There are also no fees for using an HDFC Bank ATM. Just remember to check for usage charge information if you access other bank ATMs.
user
Are there any alterations allowed under this plan

assistant
You shall have the option to alter the premium payment frequency at any Policy anniversary
user
What are the consequences of KYC cancellation/rejection

assistant
In the event of any KYC Application Form being found deficient for lack of information/insufficiency of mandatory documentation, further investments will not be permitted.
user
Where can I use my EasyShop International Debit Card

assistant
Anywhere you see the Visa logo, and at any ATM displaying the Visa or PLUS logo. Remember, your card can be used at all HDFC Bank ATMs just like a normal ATM card.
user
Is Regalia ForexPlus Card enabled for MasterCard Secure Pass

assistant
Yes, Regalia ForexPlus Card offered on MasterCard platform are pre-enabled for MasterCard Secure Pass that allows you to securely perform Ecommerce transactions. Following are the steps to perform Ecommerce transaction with MasterCard Secure Pass participating merchants: - Select the goods or services you want from an online store and proceed to the payment page. - Enter your Regalia ForexPlus Card number and the online store will connect with HDFC Bank to check whether your Card is secured with MasterCard Secure Pass. - To validate the transaction, you can either select to enter your Prepaid NetBanking password (used for login to Prepaid NetBanking) or select receiving OTP (One Time Password) on your registered mobile number and HDFC Bank will then confirm your identity to the merchant. - Your payment is authorized and your order is placed.
user
Do I have the option to pre-pay the entire loan amount

assistant
Yes, you can pre-pay the loan any time after six months of availing of the loan at a nominal charge. Kindly note :- No Cash Payment accepted towards Pre-payment of loan, Only DD/MC/Cheques accepted.
user
Do you want to repay the loan earlier than the due date

assistant
If you want to repay your loan earlier than the due date, feel free to do so.
user
Do I have an option to pay a skipped/ missed EMI for Loan against Car

assistant
Yes, you can pay your missed EMI online. You need to provide your HDFC Bank Loan details, confirm payment towards HDFC Bank Loan account post which you will receive an online transaction confirmation and a Transaction Reference Number. The link for making HDFC Bank overdue loan repayment online is given below. https://www.billdesk.com/pgidsk/pgmerc/hdfcemi/index.jsp .
user
Can the ATM PIN be changed

assistant
No, the ATM PIN cannot be changed at the ATM. In case you have forgotten or lost the PIN, you will need to request for a new PIN with the help of PhoneBanking or thorugh Prepaid NetBanking
user
Where can I use my EasyShop NRO Debit Card

assistant
Look for the VISA logo at merchant locations, and the VISA/PLUS sign at ATMs.
user
What are the Plan options available

assistant
There are 3 Plan Options available under HDFC Life Sampoorn Nivesh as mentioned below: 1. Classic Benefit 2. Classic Plus Benefit 3. Classic Waiver Benefit You can choose any one of the above options on inception based on your requirements. Please refer to the product brochure for more detailsand/or consult Relationship Manager.
user
What are the different types of Savings Plans

assistant
You may choose between a traditional endowment plan and a unit-linked insurance plan depending on a number of factors including your risk profile, your understanding of different financial instruments and your ability to track your investments regularly. Therefore , those who are well aware of the financial markets, are willing to bear the investment risk and desire a higher return can look at unit linked products and vice versa.
user
What are domiciliary hospitalisation expenses under the Health Suraksha policy

assistant
Domiciliary hospitalisation means medical treatment for a period exceeding 3 days for such illness, disease or injury which in the normal course would require care and treatment at a hospital/nursing home but is actually taken while confined at home in India, but only under the following circumstances: The condition of the patient is such that he/she cannot be taken to the hospital/nursing home The patient cannot be taken to the hospital/nursing home as a result of lack of accommodation therein View more
user
How to prematurely liquidate the Fixed Deposit Online

assistant
You can liquidate your Fixed Deposits through NetBanking. This facility would be available to Fixed deposits held under Sole Owner (SOW) relationship only. Following are the steps for liquidating your Fixed Deposit online: Access your NetBanking account with your Customer ID and IPIN (NetBanking Password) Select Liquidate Fixed Deposit option under the Fixed Deposit menu from the Menu bar located on the left hand side of the web page Select the Fixed Deposit account number from the Drop-down lists Once complete, click on Continue and Confirm the details entered A new web page, confirming the Liquidating Fixed Deposit will be displayed. Further, kindly note that: Fixed Deposits in the name of Non-individuals are not allowed for liquidation through NetBanking. Fixed deposit in the joint name cannot be liquidated online. View more
user
Can the plan be offered under limited underwriting

assistant
The plan can be applied for by filling in the Short Medical Questionnaire (SMQ), which may not require you to go for medicals.
user
What if I want to use my Debit Card internationally

assistant
RuPay Platinum Debit Card can only be used in India. To get a Debit Card that can be used internationally, please visit the nearest branch and request for a Visa / MasterCard Debit Card. Kindly note all new Visa / MasterCard Debit Cards are only activated for domestic usage, as per RBI guideline. To instantly enable international usage on your Visa / MasterCard Debit Card, please log in to NetBanking > Debit Cards (tab) > Set International / Domestic Usage.
user
Do I have to go through a medical exam for a Travel Insurance policy

assistant
No, there is no medical exam required for anyone below the age of 70 years.
user
Is there a load amount limit

assistant
Card balances cannot be more than Rs.10,000/-* at any given point of time, additionally, the cumulative amount of load/reload also cannot exceed Rs.10,000/-* in a month