protocolSection identificationModule nctId: NCT06354920, orgStudyIdInfo id: HUM00247781, secondaryIdInfos id: R18HS028963, type: AHRQ, link: https://reporter.nih.gov/quickSearch/R18HS028963, briefTitle: M-Well Bonding Bundle to Improve Patient-Physician Relationships, statusModule overallStatus: RECRUITING, startDateStruct date: 2024-04-08, primaryCompletionDateStruct date: 2026-06, completionDateStruct date: 2026-06, studyFirstPostDateStruct date: 2024-04-09, lastUpdatePostDateStruct date: 2024-04-10, sponsorCollaboratorsModule leadSponsor name: University of Michigan, class: OTHER, collaborators name: Agency for Healthcare Research and Quality (AHRQ), descriptionModule briefSummary: The goal of this clinical trial is to learn more about the interaction between a patient in the hospital and their treating doctor. A good relationship between patients and their doctors can help improve patient care. Doctors will be asked to use strategies to improve their interactions with patients in the hospital. The main questions it aims to answer are:* Will using the intervention strategies improve doctors' empathy towards their patients?* Will using the intervention strategies lead to improved scores in patient views of doctors' empathy?There will be 2 study arms. One group of doctors will be asked to use the intervention strategies. The other group of doctors will provide care as they would normally.Researchers will compare the doctors in the intervention arm to those in the control arm.Doctors are the primary subjects for this study. The doctors in both study arms will be asked to do the following:1. Allow study staff to observe the interaction between them and their patients.2. Complete a brief survey at the end of their 2-week work rotation.Doctors who are in the intervention arm will be asked to use suggested strategies when visiting with patients in the hospital.Patients are secondary subjects for this study. Patients of participating doctors may be asked to do the following:1. Allow study staff to observe the interaction between them and their doctors.2. Complete a brief survey after meeting with their doctor., conditionsModule conditions: Physician-Patient Relations, designModule studyType: INTERVENTIONAL, phases: NA, designInfo allocation: RANDOMIZED, interventionModel: PARALLEL, interventionModelDescription: Quasi-experimental randomized controlled trial, primaryPurpose: HEALTH_SERVICES_RESEARCH, maskingInfo masking: NONE, enrollmentInfo count: 3624, type: ESTIMATED, armsInterventionsModule interventions name: Bonding Bundle, outcomesModule primaryOutcomes measure: Jefferson Scale of Empathy (JSE), primaryOutcomes measure: Jefferson Scale of Patient's Perceptions of Physician Empathy (JSPPPE), primaryOutcomes measure: Communication Assessment Tool, primaryOutcomes measure: Frequency of use of intervention methods, secondaryOutcomes measure: Perceived duration of interaction, secondaryOutcomes measure: Wake Forest Physician Trust Scale, eligibilityModule sex: ALL, minimumAge: 18 Years, stdAges: ADULT, stdAges: OLDER_ADULT, contactsLocationsModule locations facility: University of Michigan, status: RECRUITING, city: Ann Arbor, state: Michigan, zip: 48109, country: United States, contacts name: Sanjay Saint, MD, MPH, role: CONTACT, phone: 734-615-8341, email: Saint@umich.edu, contacts name: Karen Fowler, MPH, role: CONTACT, phone: 734-845-3611, email: Karen.Fowler@va.gov, contacts name: Sanjay Saint, MD, MPH, role: PRINCIPAL_INVESTIGATOR, contacts name: Christopher Smith, MD, role: SUB_INVESTIGATOR, geoPoint lat: 42.27756, lon: -83.74088, locations facility: VA Ann Arbor Healthcare System, status: NOT_YET_RECRUITING, city: Ann Arbor, state: Michigan, zip: 48109, country: United States, contacts name: Nathan Houchens, MD, role: CONTACT, phone: 734-845-5922, email: nathanho@med.umich.edu, contacts name: Karen Fowler, MPH, role: CONTACT, phone: 734-845-3611, email: Karen.Fowler@va.gov, contacts name: Nathan Houchens, MD, role: PRINCIPAL_INVESTIGATOR, contacts name: Sanjay Saint, MD, MPH, role: SUB_INVESTIGATOR, geoPoint lat: 42.27756, lon: -83.74088, hasResults: False