protocolSection identificationModule nctId: NCT06285929, orgStudyIdInfo id: 2013209-1, briefTitle: ACS Community Access to Resources Education and Support, acronym: ACS CARES, statusModule overallStatus: ENROLLING_BY_INVITATION, startDateStruct date: 2023-09-01, primaryCompletionDateStruct date: 2025-08-31, completionDateStruct date: 2025-12-31, studyFirstPostDateStruct date: 2024-02-29, lastUpdatePostDateStruct date: 2024-02-29, sponsorCollaboratorsModule leadSponsor name: American Cancer Society, Inc., class: OTHER, collaborators name: University of Alabama at Birmingham, descriptionModule briefSummary: The goal of this study is to evaluate the pilot phase of ACS Cares to identify key implementation outcomes and assess effectiveness of the program to improve distress, enhance communication, and reduce missed appointments and healthcare utilization., conditionsModule conditions: Neoplasms, designModule studyType: OBSERVATIONAL, designInfo observationalModel: COHORT, timePerspective: PROSPECTIVE, enrollmentInfo count: 2000, type: ESTIMATED, armsInterventionsModule interventions name: ACS CARES Student Navigation, outcomesModule primaryOutcomes measure: Measure the impact of ACS CARES on patient-reported outcomes: SDOH barriers, primaryOutcomes measure: Measure the impact of ACS CARES on patient-reported outcomes: Information Needs, primaryOutcomes measure: Measure the impact of ACS CARES on patient-reported outcomes: Distress needs, primaryOutcomes measure: Measure the impact of ACS CARES on patient-reported outcomes: Satisfaction with program, primaryOutcomes measure: Measure the impact of ACS CARES on patient-reported outcomes: Unmet needs, primaryOutcomes measure: Measure the impact of ACS CARES on patient-reported outcomes: Patient-provider communication, primaryOutcomes measure: Measure the impact of ACS CARES on patient-reported outcomes: clinical trials knowledge, primaryOutcomes measure: Measure the impact of ACS CARES on patient-reported outcomes: Patient activation, primaryOutcomes measure: Measure the impact of ACS CARES on patient-reported outcomes: Financial toxicity, primaryOutcomes measure: Measure the impact of ACS CARES on patient-reported outcomes: Quality of life, primaryOutcomes measure: Context, Training, and Process Measures: Service Penetrance and Process Measures: Service Penetrance, secondaryOutcomes measure: Sociodemographic differences between ACS CARES supported and non-ACS CAREs supported patients, secondaryOutcomes measure: Impact of ACS CARES on treatment adherence and healthcare, secondaryOutcomes measure: Context, Training, and Process Measures: Volunteer Satisfaction, eligibilityModule sex: ALL, stdAges: CHILD, stdAges: ADULT, stdAges: OLDER_ADULT, contactsLocationsModule locations facility: UCLA Health, city: Los Angeles, state: California, zip: 90024, country: United States, geoPoint lat: 34.05223, lon: -118.24368, locations facility: American Cancer Society, city: Kennesaw, state: Georgia, zip: 30144, country: United States, geoPoint lat: 34.02343, lon: -84.61549, locations facility: University of Iowa Health Care, city: Iowa City, state: Iowa, zip: 52242, country: United States, geoPoint lat: 41.66113, lon: -91.53017, locations facility: Medical University Hospital Authority, Hollings Cancer Center, city: Charleston, state: South Carolina, zip: 29492, country: United States, geoPoint lat: 32.77657, lon: -79.93092, hasResults: False