What an intelligently written and unbiased objective article NOT TLDR  Pay the charges  because banks are answerable to shareholders for declining profits and they lend more money if they profit more Also the opposition of  these charges by the government  would have a demoralising effect on banks who supported the governments demonetisation move and had to handle the resultant mess  Banks did their job once in a blue moon basically So if a bank is mismaed and cant generate enough revenue through lending its depositor responsibility to bridge the gap