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+[House Hearing, 109 Congress] +[From the U.S. Government Publishing Office] + + + + + + FINANCIAL ACCOUNTABILITY IN THE HEAD START EARLY CHILDHOOD PROGRAM + +======================================================================= + + HEARING + + before the + + COMMITTEE ON EDUCATION + AND THE WORKFORCE + U.S. HOUSE OF REPRESENTATIVES + + ONE HUNDRED NINTH CONGRESS + + FIRST SESSION + + __________ + + April 5, 2005 + + __________ + + Serial No. 109-6 + + __________ + + Printed for the use of the Committee on Education and the Workforce + + + + Available via the World Wide Web: http://www.access.gpo.gov/congress/ + house + or + Committee address: http://edworkforce.house.gov + + + ______ + + U.S. GOVERNMENT PRINTING OFFICE +20-472 WASHINGTON : 2005 +_____________________________________________________________________________ +For Sale by the Superintendent of Documents, U.S. Government Printing Office +Internet: bookstore.gpo.gov Phone: toll free (866) 512-1800; (202) 512�091800 +Fax: (202) 512�092250 Mail: Stop SSOP, Washington, DC 20402�090001 + + COMMITTEE ON EDUCATION AND THE WORKFORCE + + JOHN A. BOEHNER, Ohio, Chairman + +Thomas E. Petri, Wisconsin, Vice George Miller, California + Chairman Dale E. Kildee, Michigan +Howard P. ``Buck'' McKeon, Major R. Owens, New York + California Donald M. Payne, New Jersey +Michael N. Castle, Delaware Robert E. Andrews, New Jersey +Sam Johnson, Texas Robert C. Scott, Virginia +Mark E. Souder, Indiana Lynn C. Woolsey, California +Charlie Norwood, Georgia Ruben Hinojosa, Texas +Vernon J. Ehlers, Michigan Carolyn McCarthy, New York +Judy Biggert, Illinois John F. Tierney, Massachusetts +Todd Russell Platts, Pennsylvania Ron Kind, Wisconsin +Patrick J. Tiberi, Ohio Dennis J. Kucinich, Ohio +Ric Keller, Florida David Wu, Oregon +Tom Osborne, Nebraska Rush D. Holt, New Jersey +Joe Wilson, South Carolina Susan A. Davis, California +Jon C. Porter, Nevada Betty McCollum, Minnesota +John Kline, Minnesota Danny K. Davis, Illinois +Marilyn N. Musgrave, Colorado Raul M. Grijalva, Arizona +Bob Inglis, South Carolina Chris Van Hollen, Maryland +Cathy McMorris, Washington Tim Ryan, Ohio +Kenny Marchant, Texas Timothy H. Bishop, New York +Tom Price, Georgia John Barrow, Georgia +Luis G. Fortuno, Puerto Rico +Bobby Jindal, Louisiana +Charles W. Boustany, Jr., Louisiana +Virginia Foxx, North Carolina +Thelma D. Drake, Virginia +John R. ``Randy'' Kuhl, Jr., New + York + + Paula Nowakowski, Staff Director + John Lawrence, Minority Staff Director + + ------ + + C O N T E N T S + + ---------- + Page + +Hearing held on April 5, 2005.................................... 1 + +Statement of Members: + Boehner, Hon. John A., Chairman, Committee on Education and + the Workforce.............................................. 2 + Prepared statement of.................................... 4 + Castle, Hon. Michael N., a Representative in Congress from + the State of Delaware...................................... 7 + Prepared statement of.................................... 8 + Miller, Hon. George, Ranking Member, Committee on Education + and the Workforce.......................................... 6 + Woolsey, Hon. Lynn C., a Representative in Congress from the + State of California........................................ 9 + +Statement of Witnesses: + Golden, Olivia, Ph.D., Senior Fellow, Urban Institute, + Washington, DC............................................. 30 + Prepared statement of.................................... 32 + Henry, Pamela, Jr., Head Start Parent, Las Vegas, NV......... 27 + Prepared statement of.................................... 29 + Horn, Hon. Wade F., Assistant Secretary, Administration for + Children and Families, U.S. Department of Health and Human + Services, Washington, DC................................... 21 + Prepared statement of.................................... 22 + Shaul, Marnie S., Ph.D., Director, Education Issues, + Education, Workforce and Income Security, U.S. Government + Accountability Office...................................... 11 + Prepared statement of.................................... 13 + + + + FINANCIAL ACCOUNTABILITY IN THE HEAD START EARLY CHILDHOOD PROGRAM + + ---------- + + + Tuesday, April 5, 2005 + + U.S. House of Representatives + + Committee on Education and the Workforce + + Washington, DC + + ---------- + + The Committee met, pursuant to call, at 2 p.m., in room +2175, Rayburn House Office Building, Hon. John A. Boehner +(Chairman of the Committee) presiding. + Present: Representatives Boehner, McKeon, Castle, Osborne, +Kline, McMorris, Price, Fortuno, Foxx, Drake, Miller, Kildee, +Woolsey, Hinojosa, Tierney, Wu, Holt, McCollum, Grijalva, and +Van Hollen. + Staff Present: Amanda Farris, Professional Staff Member; +Kevin Frank, Professional Staff Member; Kate Houston, +Professional Staff Member; Alexa Marrero, Press Secretary; +Jennifer Daniels, Communications Staff Assistant; Jessica +Gross, Legislative Assistant; Lucy House, Legislative +Assistant; Deborah L. Samantar, Committee Clerk/Intern +Coordinator; Mark Zuckerman, Minority General Counsel; Ruth +Friedman, Minority Legislative Associate/Education; Lloyd +Horwich, Minority Legislative Associate/Education; Ricardo +Martinez, Minority Legislative Associate/Education; Alex Nock, +Minority Legislative Associate/Education; Joe Novotny, Minority +Legislative Associate/Education; and Tom Kiley, Press +Secretary. + Chairman Boehner. A quorum being present, the Committee on +Education and the Workforce will come to order. We are holding +this hearing today to hear testimony on the financial +accountability in the Head Start Early Childhood program. I am +going to limit opening statements to the Chairman and Ranking +Member. Therefore, if other Members have opening statements, +they can be included in the hearing record. + And with that, I would ask unanimous consent for the +hearing record to remain open for 14 days to allow Members' +statements and other documents referenced during the hearing to +be submitted for the official hearing record. Without +objection, so ordered. Let me change my unanimous consent +request to also include Mr. Castle and Ms. Woolsey's opening +statements. Without objection, so ordered. + + STATEMENT OF HON. JOHN A. BOEHNER, CHAIRMAN, COMMITTEE ON + EDUCATION AND THE WORKFORCE + + High quality early childhood education is essential to +closing the achievement gap that exists in our country between +disadvantaged children and their more affluent peers. President +Bush urged Americans to unite to eliminate this gap when he +took office in 2001. Congress has responded by enacting two +major overhauls of education law, the No Child Left Behind Act +and the special education bill signed by the President just +last December. Today, our Committee embarks on another phase of +this process, strengthening the Head Start early childhood +program. Head Start's mission is to prepare disadvantaged +children for kindergarten, and this Committee has strongly +supported Head Start in this mission over the years and +particularly during the last decade. Federal funding for Head +Start has nearly doubled since 1995, increasing from 3.6 +billion annually in 1996 to nearly 7 billion this year. + I support Head Start. It is an important program that is +entrusted with a vitally important mission and I believe that a +vast majority of those involved with the Head Start program are +honest individuals who are dedicated to making sure the poorest +of our Nation's children have a chance to succeed in life. I +believe we need to listen to these people and support them and +support the children that they serve. And I know Chairman +Castle agrees, I believe the President agrees, and I don't +think there is a single Member of this Committee who would +disagree with that. + I also want to state that neither I nor the President nor +Chairman Castle have called for turning Head Start into a so- +called block grant to the States or dismantling Head Start as +some have claimed. As I said 2 years ago, as a conservative +Republican, I know a block grant when I see one. And trust me, +what the President has proposed for Head Start is no block +grant program. There are, however, two critical problems in +Head Start that I believe Congress has to address. One problem +is the school readiness gap that continues to exist between +some Head Start children and their peers when they reach +kindergarten. There is no question most Head Start children are +better off in the program than they would have been without it. +That is not in dispute. + But there is evidence that some Head Start centers could be +doing an even better job of providing preschoolers with an +academic foundation they need in order to succeed in school. A +summary of research released in 2003 by the Department of +Health and Human Services showed that while children in Head +Start are learning, they are more than 25 percentile points +behind the national average on many key learning indicators. +And we need to listen to people who run the best programs in +the Head Start system, get their input on what works and use +that information to strengthen the weaker program. Last week +our Committee launched a Web site to facilitate this project, +and I would encourage parents, teachers, taxpayers and anyone +else who has an interest in Head Start to check out this Web +site and use it to share your own experiences. + The second problem is that an unacceptable share of Federal +Head Start funding never reaches the disadvantaged children the +money is meant to serve. Instead, it is being lost to financial +abuse and mismanagement, impropriety or outright theft within +the Head Start system. And these abuses are happening at the +expense of children served by the many law abiding grantees +within the Head Start system, grantees that too often are put +in a position of being forced to defend the actions of a few +bad apples in the program. + Between January of 2003 and the first months of 2005, media +accounts in numerous U.S. cities alleged serious financial +abuses and irregularities by those entrusted with the +responsibility of managing Head Start funds meant to serve poor +children. These incidents identified in these reports +collectively involve the use of tens of millions of Federal +Head Start funds that were intended to serve more than 10,000 +disadvantaged U.S. children. Such reports surfaced in +Baltimore, Maryland; Baton Rouge, Louisiana; Charleston, South +Carolina; Charleston, West Virginia; Cleveland, Ohio; Columbus, +Ohio; Honolulu, Hawaii; Jamestown, North Dakota; Kansas City, +Missouri; Las Vegas, Nevada, Little Rock, Arkansas; Lubbock, +Texas; Madison, Wisconsin; Norwalk, Connecticut; Rapid City, +South Dakota; San Antonio, Texas; and Stockton, California. + And some reports involving financial mismanagement suggest +that many Head Start grantees have good intentions yet lack +strong financial controls and the skills needed to effectively +manage complex multi million dollar not-for-profit +organizations. + As much as we all support Head Start, Congress cannot +simply turn a blind eye to this problem. Financial abuse in the +Head Start system cheats not only children and taxpayers, but +also the many law abiding local Head Start grantees nationwide +who find themselves in the position of being asked to defend +indefensible practices by other grantees. + A new report by the independent Government Accountability +Office warns, the financial control system in the Federal Head +Start Early Childhood program is flawed and failing to prevent +these abuses. GAO has independently determined that unresolved +financial management weaknesses among Head Start grantees are +having a negative effect on some eligible children. It has also +determined that the procedures of the Federal Government uses +to collect data on grantee financial management performance +have significant flaws as well. The GAO report recommends that +the Federal Government take steps to allow the recompetition of +grants awarded to Head Start grantees. + And I am particularly interested in hearing from our +witnesses today on this important issue. It is my view that by +failing to promote competition for Head Start grants, the +Federal Government has essentially granted monopoly power to +some Head Start operators and, as often happens with +monopolies, the power has been abused. Removing obstacles for +competition of Head Start grants must be a top priority for +Congress in reauthorizing Head Start, and if we fail to +accomplish this goal, we will fail on our most basic +responsibility to children and taxpayers. + Also, some States are operating their own early childhood +programs, programs that sometimes rival Head Start in quality. +And I do think we need to help such States better integrate and +coordinate these programs with Head Start to better serve the +needs of our most disadvantaged children. When Head Start was +first established 40 years ago, it was the only program of its +kind, Federal or State. Now, there are many different programs +across the country preparing children for kindergarten, and we +need to make sure all of those children are getting the same +quality education. + In the last Congress, this Committee passed a bill that +sought to address this need. But we know many things today that +we didn't know then, particularly with respect to the financial +control problems that exist in the program. And with this in +mind, I think we have a responsibility to start from square one +and build this year's legislation from the ground up. There +were many elements of the 2003 bill that had bipartisan +support. Those things may provide a good foundation. And in +those areas where there was disagreement, I am more than +willing to look at alternative routes that can be taken to +reach the same goal if we can show that they may be effective. +That includes the issue of coordination with State programs +which generated the most disagreement 2 years ago. + I am committed to passing the bill that promotes +competition, strengthens academics, and restores fairness for +children taxpayers and honest grantees. And I think we can +produce a bill that does these things and does it in a +bipartisan fashion. As the Head Start reauthorization process +moves forward, this will be my goal. + [The prepared statement of Chairman Boehner follows:] + +Statement of Hon. John A. Boehner, Chairman, Committee on Education and + the Workforce + + High quality early childhood education is essential to closing the +achievement gap that exists in our country between disadvantaged +children and their more affluent peers. President Bush urged Americans +to unite to eliminate this gap when he took office in 2001. Congress +has responded by enacting two major overhauls of education law-the No +Child Left Behind Act, and the special education bill signed by the +President last December. Today our Committee embarks on another phase +of this process: strengthening the Head Start early childhood program. + Head Start's mission is to prepare disadvantaged children for +kindergarten. This Committee has strongly supported Head Start in this +mission over the years, particularly during the past decade. Federal +funding for Head Start has nearly doubled since Republicans assumed +control of the House in 1995, increasing from $3.6 billion annually in +fiscal year 1996 to nearly $7 billion this year. + I support Head Start. It's an important program that is entrusted +with a vitally important mission. I believe the vast majority of those +involved with Head Start are honest individuals who are dedicated to +making sure the poorest of our nation's children have a chance to +succeed in life. I believe we need to listen to these people, and +support them, and support the children they serve. I know Chairman +Castle agrees. I think the President agrees. And I don't think there's +a single member of this Committee who disagrees. + I also want to state that neither I, nor President Bush, nor +Chairman Castle, have called for turning Head Start into a so-called +``block grant'' to the states or ``dismantling'' Head Start. As I said +two years ago-as a conservative Republican, I know a block grant when I +see one. And trust me-what President Bush has proposed for Head Start +is no block grant. + There are, however, two critical problems in Head Start that I +believe Congress has to address. + One problem is the school readiness gap that continues to exist +between some Head Start children and their peers when they reach +kindergarten. There's no question most Head Start children are better +off in the program than they would have been without it; that is not in +dispute. But there's evidence some Head Start centers could be doing an +even better job of providing preschoolers with the academic foundation +they need to succeed in school. A summary of research released in June +2003 by the Department of Health and Human Services showed that while +children in Head Start are learning, they are still more than 25 +percentile points behind the national average on key learning +indicators. We need to listen to the people who run the best programs +in the Head Start system, get their input on what works, and use that +information to strengthen the weaker programs. Last week our Committee +launched a website to facilitate this project. I encourage parents, +teachers, taxpayers and anyone else with an interest in Head Start to +check out this website and use it to share your experiences. + The second problem is that an unacceptable share of federal Head +Start funding never reaches the disadvantaged children the money is +meant to serve. Instead it is being lost to financial abuse, +mismanagement, impropriety, or outright theft within the Head Start +system. These abuses are happening at the expense of children served by +the many law-abiding grantees within the Head Start system-grantees +that too often are put in the position of being forced to defend the +actions of the ``bad apples'' in the program. + Between January 2003 and the first months of 2005, media accounts +in numerous U.S. cities alleged serious financial abuses and +irregularities by those entrusted with the responsibility of managing +Head Start funds meant to serve poor children. The incidents identified +in these reports collectively involve the use of tens of millions in +federal Head Start funds that were intended to serve more than 10,000 +disadvantaged U.S. children. Such reports surfaced in Baltimore, +Maryland; Baton Rouge, Louisiana; Charleston, South Carolina; +Charleston, West Virginia; Cleveland, Ohio; Columbus, Ohio; Honolulu, +Hawaii; Jamestown, North Dakota; Kansas City, Missouri; Las Vegas, +Nevada; Little Rock, Arkansas; Lubbock, Texas; Madison, Wisconsin; +Norwalk, Connecticut; Rapid City, South Dakota; San Antonio, Texas; and +Stockton, California. Some reports involving financial mismanagement +suggest that many Head Start grantees have good intentions, yet lack +strong fiscal controls and the skills needed to effectively manage +complex, multi-million dollar non-profit organizations. + As much as we all support Head Start, Congress simply cannot turn a +blind eye to this problem. Financial abuse in the Head Start system +cheats not only children and taxpayers, but also the many law-abiding +local Head Start grantees nationwide who find themselves in the +position of being asked to defend indefensible practices by other +grantees. + A new report by the independent Government Accountability Office +(GAO) warns the financial control system in the federal Head Start +early childhood program is flawed and failing to prevent these abuses. +GAO has independently determined that unresolved financial management +weaknesses among Head Start grantees are having a negative impact on +some eligible children. It has also determined that the procedures the +federal government uses to collect data on grantee financial management +performance have significant flaws. + The GAO report recommends that the federal government take steps to +allow the ``recompetition'' of grants awarded to Head Start grantees. +I'm particularly interested in hearing from our witnesses today on this +issue. It's my view that by failing to promote competition for Head +Start grants, the federal government has essentially granted monopoly +power to some Head Start operators-and as often happens with +monopolies, that power has been abused. + Removing obstacles to competition for Head Start grants must be a +top priority for Congress in reauthorizing Head Start. If we fail to +accomplish this goal, we will fail in our most basic responsibility to +children and taxpayers. + Also, some states are operating their own early childhood programs, +programs that sometimes rival Head Start in quality. I do think we need +to help such states better integrate and coordinate these programs with +Head Start, to better serve the needs of our most disadvantaged +children. When Head Start was first established 40 years ago, it was +the only program of its kind--federal or state. Now there are many +different programs across the country preparing children for +kindergarten, and we need to make sure all of those children are +getting the same quality education. + In the last Congress, this Committee passed a bill that sought to +address this need. But we know many things today we didn't know then, +particularly with respect to the financial control problems that exist +in Head Start. With this in mind, I think we have a responsibility to +start from square one, and build this year's legislation from the +ground up. There were many elements in the 2003 bill that had +bipartisan support. Those things may provide a good foundation. And in +those areas where there was disagreement, I'm more than willing to look +at alternative routes that can be taken to reach the same goal, if they +might be effective. That includes the issue of coordination with state +programs, which generated the most disagreement two years ago. + I'm committed to passing a bill that promotes competition, +strengthens academics, and restores fairness for children, taxpayers, +and honest grantees. I think we can produce a bill that does these +things, and does it in a bipartisan fashion. As the Head Start +reauthorization process moves forward, this will be my goal. + I would now yield to the senior Democratic member of our committee, +Mr. Miller, for any opening statement he may have. + ______ + + Chairman Boehner. I would like to yield to my friend and +the Ranking Democrat on our Committee, Mr. Miller. + + STATEMENT OF HON. GEORGE MILLER, RANKING MEMBER, COMMITTEE ON + EDUCATION AND THE WORKFORCE + + Mr. Miller. Thank you Mr. Chairman. I want to thank the +majority for holding this hearing and for GAO's work on fiscal +accountability. Strengthening accountability and a shining +bright star in any program is an important process. Head Start +is this country's premiere early education program for low +income children. It has helped millions achieve more in school +and in life. We owe it to America's children and families +living in some of this country's most difficult situations to +provide them with the best programs possible. Making sure a +program is working efficiently and effectively is one of +Congress's most important jobs and it is particularly important +in a program like Head Start, which research shows has strong +effects on the cognitive and social development and almost +closes the achievement gap by the time these kids finish +kindergarten. + So I welcome this opportunity today and hope that we can +proceed in a constructive manner to do what is best for the +children. I have recently been disappointed at some of my +colleagues sensationalistic approach to today's topic, whether +it is Head Start or millions of dollars in fraud and waste in +higher education or billions of dollars by Halliburton, +fraudulent behavior cannot be tolerated. But sensationalism +only serves to heighten the rhetoric and distract people from +the real reforms that need to be undertaken. + Instead of resorting to gotcha attacks and rehashing risky +ideas from 2 years ago I hope that we can use this hearing to +start working together to strengthen Head Start. Head Start has +some extremely rigorous standards and procedures that are the +basis for its delivery of comprehensive services. It also has +one of the most demanding monitoring programs. According to +HHS, there are 1,797 program requirements covering areas of +early childhood development, health services, family and +community partnerships and program design and management. All +1,800 get assessed in some manner in the triennial prism review +by HHS. In addition to the prism review, grantees also submit +monthly financial records to their governing board to submit +audits to the ACF annually, and to report on program +performance to ACF annually and resubmit their budgets and +renew their grants to ACF annually. + I want to thank GAO for their work and their +recommendations. It is helpful to see that most programs are +being effectively managed and how we need better to target our +efforts on programs that are struggling. It seems clear that +Head Start has the most of the proper tools for strong +accountability, but they need to be better implemented. So I +look forward to hearing from all of the witnesses today and +listening to their recommendation. Head Start children and +families deserve the very best we can give them, and I hope +that we can work together today throughout the reauthorization +to make sure that is exactly what is true. + I am encouraged, Mr. Chairman, by your remarks that you are +prepared to discard some of those ideas from last year and work +together on a bipartisan solution for Head Start. That is very +encouraging. That is the manner in which we have made +continuous improvement in this program over the many years of +its existence. That is why it continues to be the premiere +program for the comprehensive development and education of +these children in these most difficult situations. And again, I +want to thank you for holding this hearing and look forward to +hearing from the witnesses. + Chairman Boehner. Thank you, Mr. Miller. The record will +show I haven't discarded anything. + Mr. Miller. I thought you said that there were some bad +ideas you were getting rid of. + Chairman Boehner. The Chair recognizes the gentleman from +Delaware, the Chairman of the Education Reform Subcommittee, +Mr. Castle. + + STATEMENT OF HON. MICHAEL N. CASTLE, A REPRESENTATIVE IN + CONGRESS FROM THE STATE OF DELAWARE + + Mr. Castle. Thank you, Chairman Boehner. And good afternoon +ladies and gentlemen. I read the report a little bit +differently, perhaps, than Mr. Miller did in terms of some of +the problems here and I think they are fairly significant. But +I am pleased we are having the hearing and I am pleased that we +will learn more today. And I think we should approach this +constructively to try to deal with the issues of Head Start. I +happen to believe very strongly in Head Start, which is one of +the reasons I am frustrated by the problems that I have learned +about. I think it is a lifetime benefit. There is some +discussion about that, but I think it is a lifetime benefit +that it provides to the children who go through it and to their +families. And I think this hearing is important to make sure +that we are off on a solid footing as far as this year is +concerned. + Approximately 2 years ago, I think it was a little bit less +than 2 years really, we began to hear deeply concerning press +reports of financial mismanagement in some Head Start programs +across the country. Unfortunately we have heard of everything +from embezzlement to the leasing of luxury vehicles with Head +Start funds. I was particularly upset to hear of a director who +chose to divert funds from Head Start children in order to +operate a restaurant. As Chairman Boehner and I heard more and +more stories like these, we decided to launch a study into +these instances, specifically, why were they happening. We +wanted to know if children were being shortchanged, if these +were isolated incidents; if HHS has the tools necessary to +catch them and how can we fix it? The impetus for asking the +Department of Health and Human Services and the Government +Accountability Office, GAO, to examine the procedures +surrounding program management is simple, to ensure Federal +dollars are going to the children participating in the Head +Start program and not to fund lavish perks and blatant abuses. + I am not only shocked at the number of reports that have +filtered out from across the country, but the mere fact that +they are happening. While it is true that these incidences +represent a limited number of Head Start programs, I truly +believe that one is too many. I commend the thousands of Head +Start programs who do not sway from their goals of providing +necessary services to the children and families in their +programs. The fact remains, however, that there is a problem +and the children at faulty programs do deserve better. I don't +believe that my job is to point fingers or blame, but I do +believe strongly that we have a responsibility to prevent any +future abuses. It is in the interest of the more than 900,000 +low income children across the country that we identify areas +where we can make sound change in order to strengthen the +overall program. + The GAO report, however, is quite clear that there are +deficiencies in the manner HHS has monitored the program +throughout the years. You will hear testimony from the GAO +today that despite the numerous processes in place to monitor +financial management, HHS has not utilized this information to +assess overall program risks. Moreover, of the grantees +reviewed by HHS in 2000, 76 percent were out of compliance with +financial management standards, and 53 percent of the same +grantees remained out of compliance at their next review. +Disturbing stories presented about Head Start grantees and +knowledge of the flaws at HHS allow us to move forward in a +productive manner. The GAO report identifies key areas of +reform and Assistant Secretary Horn will testify as to changes +made at HHS to address management abuses. + I am encouraged by the GAO's recommendations and do believe +they will assist in this effort. I also look forward to +learning what this Committee can do through the reauthorization +process to complement what has and will be instituted. We have +been deliberative up to this point making sure that we are +identifying why this has happened. And I fully intend on +continuing to monitor the program to ensure that there are not +future abuses. + Head Start is a program that is supposed to help our +disadvantaged students by giving them the edge they need to +come to school ready to learn. It is not supposed to be a +program that benefits the executive directors by loading their +pockets and satisfying their whims. The reality is some bad +actors are shedding a bad light on the good programs that exist +nationwide. And for the benefit of the program and all who take +part in it, it is important to institute reform to ensure Head +Start can continue to serve all needy children the way it is +supposed to. It is unfortunate that it has come to this point, +but I am hopeful this will be a catalyst for all of us to work +together on critical reforms to restore the public's faith in +Head Start programs nationwide and to create a strong program +for years to come. And I yield back. + [The prepared statement of Mr. Castle follows:] + +Statement of Hon. Michael N. Castle, a Representative in Congress from + the State of Delaware + + Good Afternoon. I am pleased to welcome all of today's witnesses, +and look forward to hearing your testimony. I would also like to thank +the Chairman for his leadership. I believe strongly in the Head Start +program, and the lifetime benefits it provides to children and their +families. This hearing is an important step in making sure this program +maintains solid footing. + Approximately two-years ago we began to hear deeply concerning +press reports of financial mismanagement in some Head Start programs +across the country. Unfortunately, we have heard of everything from +embezzlement to the leasing of luxury vehicles with Head Start funds. I +was particularly upset to hear of a director who chose to divert funds +from Head Start children in order to operate a restaurant. As Chairman +Boehner and myself heard more and more stories like these we decided to +launch a study into these instances. Specifically, why they were +happening. We wanted to know if children were being short changed, if +these were isolated incidents, if HHS has the tools necessary to catch +them, and how can we fix it. The impetus for asking the Department of +Health and Human Services (HHS) and the Government Accountability +Office (GAO) to examine the procedures surrounding program management +is simple--to ensure federal dollars are going to the children +participating in the Head Start program, and not to fund lavish perks +and blatant abuses. + I am not only shocked at the number of reports that have filtered +out from across the country, but the mere fact that they are happening. +While it is true that these incidences represent a small number of Head +Start programs, I truly believe that one is too many. I commend the +thousands of Head Start programs who do not sway from their goals of +providing necessary services to the children and families in their +programs. The fact remains, however, that there is a problem and the +children at faulty programs deserve better. + I don't believe that my job is to point fingers or blame, but do +believe strongly that we have a responsibility to prevent any future +abuses. It is in the interest of the more than 900,000 low-income +children across the country that we identify areas where we can make +sound change in order to strengthen the overall program. The GAO +report, however, is quite clear that there are deficiencies in the +manner HHS has monitored the program throughout the years. You will +hear testimony from the GAO today that despite the numerous processes +in place to monitor financial management, HHS has not utilized this +information to assess overall program risk. Moreover, of the grantees +reviewed by HHS in 2000, 76 percent were out of compliance with +financial management standards and 53 percent of the same grantees +remained out of compliance at their next review. + The disturbing stories presented about Head Start grantees, and +knowledge of the flaws at HHS allow us to move forward in a productive +manner. The GAO report identifies key areas of reform, and Assistant +Secretary Horn will testify as to changes made at HHS to address +management abuses. I am encouraged by the GAO's recommendations, and do +believe they will assist in this effort. I also look forward to +learning what this Committee can do through the reauthorization process +to compliment what has, and will, be instituted. We have been +deliberative up to this point in making sure that we are identifying +why this has happened, and I fully intend on continuing to monitor the +program to ensure there are not future abuses. + Head Start is a program that is supposed to help our disadvantaged +students by giving them the edge they need to come to school ready to +learn; it is not supposed to be a program that benefits the executive +directors by loading their pockets and satisfying their whims. The +reality is some crooked actors are shedding a bad light on the good +programs that exist nationwide and for the benefit of the program and +all who take part in it, it is important to institute reform to ensure +Head Start can continue to serve all needy children the way it is +supposed to. It's unfortunate that it has come to this point, but I am +hopeful this will be a catalyst for all of us to work together on +critical reforms to restore the public's faith in Head Start programs +nationwide and to create a strong program for years to come. + ______ + + Chairman Boehner. The Chair recognizes the gentlelady from +California, Ms. Woolsey. + +STATEMENT OF HON. LYNN C. WOOLSEY, A REPRESENTATIVE IN CONGRESS + FROM THE STATE OF CALIFORNIA + + Ms. Woolsey. Thank you Mr. Chairman. I hope that today is +the beginning of a process that will end up with a Head Start +law with high standards, strong accountability, and more +resources, so that the children who most need help to succeed +in life get that help when they most need it. There is no more +critical program for our Nation's children than Head Start, +because there are no years more critical to their development +than their early years. I am sure we all agree that the vast +majority of Head Start programs provide comprehensive high +quality services that help children make academic and social +gains to close the achievement gap before they enter +kindergarten. + We were able to work last Congress on Title I to improve +Head Start's accountability provisions to ensure high +performance by Head Start programs. Of course, accountability +in the law must be implemented in practice. And so I am pleased +that we are considering this GAO report that calls for improved +accountability through changes to the law and efforts by the +Department of Health and Human Services to identify poorly +performing programs so that we can help them improve, and for +those that cannot or will not improve, force them out, as a +last resort. Because any waste or fraud in Head Start is +unacceptable, I believe that the GAO report will provide with +us an opportunity to work together to make the Head Start +improvements that we need. + But it is important that we understand that this report +does not say--and I have to say this louder than loud--that +fraud and abuse are widespread in Head Start programs, because +it just is not true. There are incidents, yes. But often a Head +Start program simply needs more oversight and technical +assistance to help it do what it is trying do in the first +place, comply with detailed financial management requirements. +Most importantly, Mr. Chairman, we must not allow the report to +distract us from the fact that if we truly are concerned about +getting Head Start dollars to children, we also must look at +this President's and this Congress's minimal increases in +support for the Head Start program. + Those increases have barely kept pace with inflation, if +that, which means that for Head Start programs, programs that +should be getting more resources so that they can serve more +children in the first place, the only way not to cut children +from the roles is to decrease the quality of services. But +again, Mr. Chairman, I hope we will be able to work in a very +bipartisan way to reauthorize Head Start and to learn from the +challenges that we met in the 108th Congress, and I look +forward to the panel's discussion today. Thank you, Mr. +Chairman. + Chairman Boehner. We have a distinguished panel with us +today. It is my pleasure to introduce them. Our first witness +today will be Dr. Marnie S. Shaul. Dr. Shaul is the director on +the Education, Workforce and Income Security Team at the +Government Accountability Office. She is responsible for the +studies that GAO undertakes for the Congress on early childhood +programs and elementary and secondary education programs. Dr. +Shaul has had a varied career that includes research, teaching +project management and policy development. And prior to the +Federal Government, she worked for the State of Ohio on +community and business development issues at the Kettering +Foundation. She holds a Ph.D. in economics from the Ohio State +University. + Then we will hear from the Honorable Wade F. Horn. Dr. Horn +is the Assistant Secretary for the Administration For Children +and Families At the Department of Health and Human Services. +Prior to being appointed to the Assistant Secretary, Dr. Horn +was president of the National Fatherhood Initiative, whose +mission is to increase the number of children growing up with +involved committed and responsible fathers. During the first +Bush administration, Mr. Horn served as the Commissioner For +Children, Youth and Families and chief of the Children's Bureau +At the Department of Health and Human Services and as a +Presidential appointee to the National Commission on Children +from 1990 to 1993. From 1993 to 2001 Dr. Horn served as an +adjunct faculty member at Georgetown University's public policy +institute and an affiliate scholar with the Hudson institute. + Then we will hear from Ms. Pamela Henry. Ms. Henry is a +proud parent of 4 adopted children, all with special needs, all +of whom participate in the Head Start program. She is a +licensed nail technician and an active member of her community +in Las Vegas, Nevada. She is the president of Foster Parents of +Southern Nevada, a local affiliate for the National Foster +Parents Association, and president of the West Neighborhood +Care Centers. + As a Head Start parent, Ms. Henry served as a center +representative for the Head Start Policy Council of the +Economic Opportunity Board during the 2001/02 school year and +as vice chair and community representative for Foster Parents +from 2002 to 2004. Over the last several years, Ms. Henry +served as policy council chair. She credits Head Start with the +parenting and leadership skills she has developed during her +tenure on the policy council. + And last we will hear from Olivia Golden. Dr. Golden is a +senior fellow at the urban institute and from 2001 to 2004 she +served as the director of the Child and Family Services Agency +of the District of Columbia. During the Clinton administration, +she served in two positions within the U.S. Department of +Health and Human Services, first as Commissioner for Children, +Youth and Families, and then as Assistant Secretary for +children and families. + In these roles she was responsible for over 60 Federal +programs, including Head Start and early Head Start. Dr. Golden +also held previous positions at the Childrens Defense Fund, the +Kennedy School of Government at Harvard University and the +Office of Human Services in the Commonwealth of Massachusetts. + I am sure someone has explained to you how the lights work +many times. We would like to keep all of your comments to 5 +minutes and then Members will ask questions. And with that, Dr. +Shaul we are glad you are here. You may begin. + + STATEMENT OF MARNIE S. SHAUL, DIRECTOR, EDUCATION ISSUES, + EDUCATION, WORKFORCE AND INCOME SECURITY, U.S. GOVERNMENT + ACCOUNTABILITY OFFICE, WASHINGTON, DC + + Ms. Shaul. Thank you very much. Mr. Chairman and Members of +the Committee, I appreciate the opportunity to present the +findings of the report we did for this Committee on financial +oversight of the Head Start program by the Department of Health +and Human Services. As you pointed out, Head Start has provided +services to low income children for 40 years and at about $6.8 +billion is the largest Federal investment in early childhood +education and care. So it is important that program management +insures that children receive the services they deserve. My +remarks today focus on three issues: First, risk assessment, +the extent to which the administration for children and +families, the part of the department responsible for Head +Start, connects information to make an assessment of financial +risks. Second, information quality, the quality of the +information in ACF's processes. And third, correcting financial +problems, the effectiveness of ACF's approaches in insuring +that grantees with financial weaknesses correct their problems. +Let me turn first to risk assessment. ACF does not bring the +information it collects together to comprehensively assess the +financial risks the program faces. Now, we have a chart over +here and all those different bubbles represent different +processes that are already in existence at the Agency. + Ms. McCollum. Dr. Shaul, do you have a copy of that chart? + Ms. Shaul. It is in your testimony statements. Both charts +are in the statement. So although there are all these +individual processes and they are collected by the different +offices, that chart is in your statement over there. Those are +the offices. The information is not integrated. And instead, +Head Start sometimes relies on more of an ad hoc approach, ad +hoc responses. For example, it responds to calls made to +regional offices about grantee problems or to questions from +the Congress. This type of response is useful but it cannot +substitute for a comprehensive approach to determining where +Head Start faces the highest risk. Second, regarding +information quality, we found problems with ACF's process, and +again, I am talking about the ones that are in that chart. For +example, different onsite review times have had inconsistent +findings about the status of the same grantee. + Another example. The information provided in ACF's annual +surveys is not verified, and some critical information such as +enrollment has been inaccurately reported by grantees. Third, +with respect to correcting financial problems, we found that +ACF is not fully effective in insuring that grantees correct +their financial problems. As was mentioned, in 2000, 76 percent +of the grantees ACF reviewed onsite were out of compliance with +one or more financial management standards. And since then, +when ACF did a follow-up visit, more than half of these +grantees still were not compliant with financial management +standards. A small percent of Head Start grantees have a level +of noncompliance that ACF determines deficient, a status that +brings corrective action beyond self-certification. However, we +found that ACF regional offices did not use common criteria to +determine deficiency. In our review of 20 grantee files that +contained similar financial problems and where we would have +expected similar results, half were deemed deficient and half +were not. + Finally, when ACF finds that a grantee has very serious and +continuing problems that may impair services to children, its +corrective action may be limited. Over the past decade, a +relatively small percentage of grantees relinquished their +grants or were terminated. ACF generally agreed with GAO's +recommendations to strengthen the tools it uses for financial +management. However ACF disagreed with GAO's interpretation of +its authority to recompete grants. ACF said that it must give +current grantees priority at renewal time which effectively +eliminates its opportunity to replace grantees. We believe that +when grantees reapply for their grant, ACF has an opportunity +to change grantees, if a grantee fails to fulfill program and +financial requirements. For that reason, we suggested that the +Congress might want to consider clarifying the circumstances +under which ACF can recompete a Head Start grant. + Mr. Chairman, that concludes my remarks. I would ask my +full statement be placed in the record and I would be pleased +to answer questions. Thank you. + [The prepared statement of Dr. Shaul follows:] + + Statement of Marnie S. Shaul, Ph.D., Director, Education Issues, + Education, Workforce and Income Security, U.S. Government + Accountability Office, Washington, DC + + Mr. Chairman and Members of the Committee: + I am pleased to be here today to discuss our recent report on +oversight of the Head Start program by the Department of Health and +Human Services (HHS) to ensure that federal funds are used to achieve +Head Start's goals. Head Start is the federal government's single +largest investment in early childhood education and care for low-income +children. HHS's Administration for Children and Families (ACF) manages +Head Start and relies on hundreds of different grantees throughout the +country to provide services to more than 900,000 children and their +families. Head Start funding increased three-fold in real terms during +the 1990s. Currently, ACF disburses about $6.8 billion annually to Head +Start grantees. As you can imagine, managing a program of this size, +with this many grantees and beneficiaries, can present many challenges. + The reauthorization of Head Start presents an opportunity to +discuss some of these management challenges. Although Head Start is a +popular program and millions of low income children have benefited from +the program over the past 40 years, it is important to ensure that all +grantees are held accountable for achieving program results and +properly managing their federal funds. + My testimony today will focus on how well ACF manages the financial +risks associated with the Head Start program. Specifically, I will +discuss (1) ACF's processes to assess financial risks, (2) how those +processes can be improved to ensure the accuracy and reliability of the +information ACF collects on its Head Start grantees, and (3) the +effectiveness of the approaches ACF uses to make sure Head Start +grantees address any financial management weaknesses in a timely +manner. + My written statement is drawn from our recent report on Head Start +risk management, which was completed for the Committee in accordance +with generally accepted government auditing standards.\1\ +--------------------------------------------------------------------------- + \1\ GAO, Head Start, Comprehensive Approach to Identifying and +Addressing Risks Could Help Prevent Grantee Financial Management +Weaknesses, GAO-05-176 (Washington, D.C.: Feb. 28, 2005). +--------------------------------------------------------------------------- + In summary: +ACF does not have a comprehensive risk assessment process +it can use to collect information on how well grantees are performing +and managing their federal grant funds. Such an assessment should be +able to provide ACF with the information it needs to target its +oversight activities, reduce the risks inherent in managing a large +federal grant program, and help prevent grantees from failing +financially, through earlier intervention. While ACF has many processes +it uses to collect information on its grantees, these efforts are +conducted by different organizations within ACF, and ACF does not have +a process in place to systematically bring the information together in +one place to do an assessment of how well the program is operating. + When we looked more closely at ACF's oversight processes, +we identified flaws that limit the quality, accuracy, and reliability +of the information ACF collects on its grantees. For example, ACF does +not have a quality assurance process that could validate the findings +of the reviews it conducts of its grantees at least every 3 years; it +does not verify the accuracy of the data it asks its grantees to submit +on key performance indicators each year; and it does not reconcile a +grantee's actual withdrawals with its reported expenditures until all +of the funds have been spent. These flaws limit the information ACF has +on Head Start grantee's financial status and operations and, as a +result, many program specialists in ACF regional offices that we +visited told us they most frequently learn that a grantee is having +trouble through a call from a parent or teacher reporting a problem. +Program specialists said that such calls were a routine part of their +day-to-day monitoring activities. Over-reliance on this approach to +identifying problems can result in missed opportunities to help +grantees address management challenges before they become problems. As +a result, unchecked problems may worsen. Although infrequent, there +have been cases in which grantees have furloughed employees or +temporarily closed centers--thereby disrupting services to children and +their families--because they spent their grant funds too quickly and +did not adequately manage their grants to ensure that there would be +funds available throughout the school year. + When ACF identified grantees with financial management +problems, we found that it took limited actions to ensure that grantees +quickly corrected their problems and made lasting changes to their +programs so the problems would not surface again. This is a concern +because ACF's data show that more than 76 percent of Head Start +programs that were reviewed in 2000 were out of compliance with +financial management standards, and more than half of these grantees +were still out of compliance during their next review. When we looked +at the approach ACF takes to ensure that grantees correct their +problems, we found that ACF most frequently relies on grantees to self- +certify that they have corrected their problems without ever visiting +the grantees for verification. One of the more aggressive approaches +ACF can take to address long-standing problems is to require the +grantee to develop and implement a quality improvement plan, but first +ACF must declare the grantee ``deficient''--a term it uses to identify +grantees with severe problems. Yet, we noted inconsistencies in the +process used by the ACF regional offices to determine the severity of +the problem. As a result, one grantee could be deemed deficient while +another, with similar problems, would not. We also found that ACF makes +limited use of its authority to terminate its relationship with poorly +performing grantees. ACF does not seek competition for a grant until +after the current grantee has exhausted all its appeals or it has +convinced a poorly performing grantee to voluntarily relinquish its +grant. The process to remove a grantee that fails to perform up to +standards is protracted, and that grantee can continue to receive funds +long after financial management weaknesses have been identified. In the +meantime, the community has no other option for Head Start services and +low-income children may not receive the quality or intensity of +services that they need. + We made a number of recommendations in our report and ACF agreed to +implement many of them. Implementing these recommendations will go a +long way towards ensuring that those responsible for overseeing the +Head Start program and its 1,680 grantees have the information they +need to target oversight resources effectively and reduce the program's +risks. More importantly, however, these improvements should help ACF +prevent grantee financial management weaknesses before the problems +become too severe. We also recommended that ACF make greater use of its +authority to seek competition by taking steps to seek qualified +applicants where the current grantee fails to meet program +requirements. While such a step should be taken after carefully +considering all available options, competition would help to ensure +that children are no longer served by poorly performing grantees. +Ultimately, enforcing all the program's requirements--especially +financial management requirements--strengthens the federal commitment +to poor children and their families by effectively managing scarce +federal resources and making sure as many eligible families as possible +can participate in the program. +Background + Begun in 1965 as part of the Johnson Administration's War on +Poverty, Head Start offers poor children and their families a range of +services, including preschool education, family support, health +screenings, dental care, and assistance in accessing medical services. +The program may either provide the services directly or facilitate +access to existing services. Eligibility for Head Start is generally +limited to children who are below the age of school entry and from +families with incomes below the federal poverty level or receiving cash +assistance from the Temporary Assistance for Needy Families program. To +accomplish Head Start's goals for these poor children and families, the +Congress last year provided $6.8 billion in federal funds, which HHS +awards directly to nearly 1,700 grantees nationwide. As funding for +this longstanding program has grown, so has the risk associated with +any mismanagement of program funds. + While effective oversight of federal funds is always a guiding +principle in managing the various federal government programs, +accounting scandals in the private sector in 2001-2002 reinforced the +need for organizations to have stronger financial oversight. Since that +time, both public sector and private sector organizations--including +many not-for-profit organizations--are paying closer attention to +managing the risks in their operations. Indeed, the Office of +Management and Budget (OMB) recently revised its guidance for federal +agencies' financial managers to better integrate and coordinate their +risk assessments and other management activities. + The primary goal in managing any federal program is to provide +reasonable assurance that the program is operating as intended and is +achieving expected outcomes. A key step in the process of providing +this assurance is conducting a risk assessment. A risk assessment is a +comprehensive review and analysis of program operations, especially the +management of federal funds, to identify risks and to measure the +potential or actual impact of those risks on program operations. The +potential for such risks exist in all federal grant programs; for +example, the diversion of funds to other purposes, inefficient use of +funds, failure to contribute the grantee's share of funds, or other +problems that reduce the effectiveness with which financial resources +are brought to bear on achieving program goals. When a federal program +relies heavily on grantees to provide services, as the Head Start +program does, the risk assessment process can become more complex. +Processes must be developed to assess the operations of every grantee +to ensure that each complies with program rules and to measure whether +each achieves expected results. + The federal government makes Head Start grants directly to nearly +1,700 local organizations, including community action agencies, school +systems, for-profit and nonprofit organizations, other government +agencies, and tribal governments or associations. Many of these +grantees operate other federal, state, or local programs in addition to +the Head Start program. Many of these Head Start grantees also provide +services by subcontracting with other organizations, known as delegate +agencies. In 2003, there were about 800 delegates providing services in +the Head Start program. Some grantees had multiple delegate agencies +while others had none. The various layers of grantees, the +administrative complexity of the program, and the interrelationship +between programs operated by the same grantee add to the challenges of +overseeing the Head Start program. + ACF uses a number of processes to collect information on grantee +performance and financial management. Table 1 summarizes ACF key +processes for monitoring Head Start grantees. + +[GRAPHIC] [TIFF OMITTED] T0472.001 + + Various offices within ACF have roles in developing and +implementing processes to monitor grantee performance and financial +management. (See fig. 1). The Head Start Bureau develops program +policies and designs the program-specific oversight processes to +collect information on grantee performance. Staff from the ten regional +offices implement the policies developed by the other offices within +ACF, ensure that all grantees are in compliance with program rules, and +frequently develop additional policies to aid in their oversight +responsibilities. + +[GRAPHIC] [TIFF OMITTED] T0472.002 + +ACF Lacks a Comprehensive Strategy to Assess Head Start Risks + ACF uses many processes to collect information on grantee +performance and financial management but does not bring together this +information to comprehensively assess the program's risks or identify +areas where it might need new or improved processes to collect +information. Staff in ACF regional offices maintain day-to-day contact +with the Head Start grantees and monitor the operations of those +grantees throughout the country. Many of those regional office staff +told us that they most frequently learn if a grantee is having a +problem through a call from a parent or a teacher. The staff in the +regional offices said these calls are a routine part of their day-to- +day monitoring activities. Over-reliance on this approach can result in +missed opportunities to help grantees address management challenges +before they become problems. Greater linkages among the various +programs offices and oversight activities could produce a more +comprehensive approach to assessing program risks and help prevent +financial management weaknesses in Head Start grantees. (See fig. 2). + +[GRAPHIC] [TIFF OMITTED] T0472.003 + + In our review of ACF's management of the Head Start program, we +noted a number of on-going activities that were not well-integrated and +did not present a comprehensive view of the program's risks. For +example, Head Start's 2004 Management Initiative targeted risks that +were identified in recent GAO reports, news articles, and congressional +inquiries. The Initiative targeted well-known problems such as +underenrollment, overenrollment of children from families that did not +meet income eligibility requirements, and excessive executive +compensation at some Head Start programs. However, efforts to address +broader concerns about program governance--the skills and knowledge of +local Head Start governing boards to effectively manage their +programs--were notably absent from the Initiative. + In another example of an ACF oversight process that is too limited +in scope, we reported that before 2004 ACF had not collected +information it could use to estimate the extent of improper payments +made by grantees or the Head Start Bureau. But when ACF began to +collect this information, the agency focused on just one type of +improper payments to grantees--payments made to grantees that enrolled +too many children from families that did not meet the program's income +eligibility requirements. These improper payments pose a program risk +because eligible children may not have access to services. While this +effort is an important step in systematically assessing risks, the +study overlooked many other possible forms of improper payments, such +as those made to contractors, to grantees that are significantly +underenrolled, or for unallowable program activities. + Finally, we noted in our report that ACF relies on its regional +offices to assess their own operations for gaps that might pose risks +to all ACF programs, including Head Start. Such gaps might include +failure to follow ACF grant management policies or to maintain files on +property acquired or renovated with Head Start funds. Self-assessments +can be an important tool, but ACF had not recently conducted an +independent compliance review to ensure that its own grant policies are +enforced and that the federal government's financial interests are +protected. + +Processes ACF Uses to Collect and Analyze Information on Grantees are + Flawed + We found that the main processes ACF uses to collect information on +its grantees' financial management--on-site reviews, annual grantee +surveys, and analyses of financial reports and audits--have flaws that +limit the value of the information collected. The on-site review +process, mandated by the Head Start Act and often known as PRISM--the +name of the review protocol--is ACF's main tool to assess whether +grantees are in compliance with statutory and regulatory requirements. +While the Head Start Bureau has made progress in improving its on-site +reviews, we found that problems remain. We found that the Bureau has no +process to ensure that the teams of reviewers follow the Bureau's +guidance. This is a concern because there is evidence that some PRISM +reviewers might not follow the guidance for the on-site reviews. For +example, comparisons of simultaneous on-site reviews of the same +grantees by two different teams--a PRISM review team and an improper +payments study team--revealed significant discrepancies. Notably, 21 of +the 50 grantees in the improper payments study were cited for enrolling +too many children that did not meet the income eligibility guidelines, +but the PRISM review teams cited only 3 of those same grantees for +failing to comply with income eligibility criteria. + The effectiveness of on-site reviews to systematically identify +grantees with financial management weaknesses depends on some assurance +that the on-site review is implemented as designed and that the +reviewers have the necessary skills to assess grantees' compliance with +Head Start performance standards. The review teams are lead by staff +from ACF's regional offices and include a number of reviewers under +contract with Head Start. Many of these contractors are employees of +Head Start programs throughout the country. While this level of +experience should indicate a familiarity with Head Start program +requirements, ACF does not check reviewer credentials or test their +knowledge of the rules before they are sent to conduct reviews. ACF +seeks feedback, on a voluntary basis, on the contractors' performance +but ACF's Director of Regional Operations expressed reluctance to +solicit feedback on the team leaders' performance. + ACF also uses an annual survey of its grantees to collect +information on the status of their programs to measure results, but ACF +does not verify the information collected. We reported last year that +important information, such as enrollment in many Head Start programs, +is often reported inaccurately. Also, our analysis raises concerns +about the reliability of the survey data. ACF relies on 700 checks of +internal consistency to ensure that data are reported accurately. Many +ACF officials said that the checks make it difficult for grantees to +provide inaccurate information. However, our own review of the internal +consistency of the data found problems; as long as grantees complete +the survey consistently, the data--whether accurate or not--would pass +the tests. While ACF officials said they would be able to address the +problems we identified in our analysis, because the data are used +widely by policymakers and the public to assess the program's results, +until ACF takes steps to ensure the accuracy of the database we urge +caution in using data from the survey to monitor Head Start grantees. + All Head Start grantees report on the status of their funds through +periodic financial reporting and annual audits of their financial +statements. We found that ACF made limited use of the information +collected through these two processes to analyze Head Start grantees' +financial status. For example, ACF does not routinely reconcile a +grantee's withdrawals with its reported expenditures until after the +funds have all been spent. It is therefore difficult for ACF to +identify grantees that might be drawing down excess funds at the +beginning of the grant period and risking shortfalls at the end of the +period. Regarding audits, all grantees must obtain an annual audit of +their financial statements and compliance with selected federal laws +and regulations. These audits are conducted under a framework mandated +by the Single Audit Act. While these audits may not be as comprehensive +as an on-site program review, they are designed to ensure that federal +grantees' financial statements are accurate, that they have adequate +checks and balances in place to protect federal funds, and that they +are in compliance with key regulations. However, ACF officials cited +limitations in the scope and timing of the audits for failing to use +them more systematically in their day-to-day oversight activities. In +focusing on the limitations of these audits, ACF officials may overlook +some valuable information on grantees' financial management practices. + +ACF Does Not Ensure that Grantees Effectively Resolve Financial + Management Problems + One way to assess the effectiveness of the approaches ACF uses to +address grantees' financial management weaknesses is to examine whether +grantees resolve their problems and then stay in compliance. ACF's data +from its on-site reviews from 2000-2003 show that many grantees that +were cited for failing to comply with financial management requirements +in one review still had problems in their next review.\2\ Our analysis +of the data shows that more than half of the grantees cited for failure +to comply with financial management-related rules were out of +compliance again with one or more financial management standards during +their next review. (See fig. 3). +--------------------------------------------------------------------------- + \2\ The data base for on-site reviews, PRISM, contains both +grantees and grantees with any delegate agencies reviewed. The data +presented in this section contains both types of entities. When we +analyzed the grantees separately, we obtained the same results about +percentages of grantees that were non-compliant and had recurrent +problems in their next review. + +[GRAPHIC] [TIFF OMITTED] T0472.004 + + Moreover, the number of areas of financial management in which +grantees were noncompliant did not decrease with subsequent reviews. As +figure 4 shows, of the 70 grantees cited in 2000 for problems in all +three major areas of financial management--fiscal management, program +governance, and record keeping/reporting--69 still had one or more +problems in each area at the next review. + The repeat problems could be a result of failure to correct the +problems in the first place--something that might have been identified +with a follow up review--or an initial correction that did not take +hold. One senior official in a regional office said that many Head +Start grantees will fix a problem identified in the PRISM report in the +short term but fail to make lasting changes to their financial +management systems. For example, a grantee might try to meet financial +reporting deadlines for a few months after being cited by a PRISM +review team for missing deadlines, but if the grantee did not implement +a system to ensure that these reports are consistently on time, the +improved performance may not be sustained + +[GRAPHIC] [TIFF OMITTED] T0472.005 + + When grantee problems are identified through on-site reviews or +audits, ACF often relies largely on grantees' self-certification that +they have corrected problems rather than imposing special conditions or +conducting a site visit. While self-certification may be appropriate in +cases when minor problems can be corrected quickly, the analysis in +figure 4 suggests that many grantees with problems are not getting the +help they need to correct their problems and make lasting improvements +in their financial management capabilities. We reviewed the files of 34 +grantees with financial management problems identified by ACF during +its on-site reviews. In 18 cases, ACF determined that the grantees' +problems were not severe enough to be deemed deficient--a term ACF uses +to identify grantees with severe problems. Of those 18 grantees ACF +required 16 to submit letters certifying that they had corrected the +problems and no further action was pursued. In the other 2 cases, ACF +returned to the review the grantees and found that they had not +corrected their problems. It was not clear from our file review how ACF +prioritized these 2 grantees for follow-up, but in revisiting these +grantees ACF took an aggressive step to ensure compliance. Because the +two grantees had not corrected their problems, as required by law, ACF +deemed them deficient and required them to develop a quality +improvement plan. + ACF also relies primarily on self-certification to resolve problems +identified in grantees annual audits. In each of the 30 audits we +tracked from the date the auditor completed a report identifying +financial weaknesses until the regional office judged the audit +findings resolved, that judgment was based on a letter from the grantee +rather than a site visit or other follow-up. Regional staff said they +relied on subsequent audits to ensure that such findings are resolved, +but we found it frequently takes up to 2 years from the point an audit +identifies a problem until the regional office receives the next audit, +during which the grantee continues to receive federal funds. While the +results of our review in four regional offices may not represent the +range of actions taken by all ACF regional offices nationwide, we +interviewed managers in other regional offices who generally described +similar procedures. + To the extent that grantees have recurring financial management +problems, more aggressive approaches might be appropriate. ACF has the +authority to impose special award conditions--such as requiring +grantees to seek approval for every withdrawal of grant funds--but ACF +rarely imposes these conditions. ACF can also make a follow-on visit to +ensure that the grantee has implemented corrective actions and is in +compliance with the program's rules. The Head Start Act requires ACF to +conduct follow-on visits when it determines that a grantee has such +severe problems that it deems the grantee deficient; ACF can also +return to grantees with less severe problems, but we found ACF rarely +does so. We could not discern an objective rationale for when ACF +regional offices decide that a grantee is deficient and when they do +not. For example, reports based on the on-site reviews for 20 of the +grantees we reviewed showed similar problems in the quantity of +violations and the severity of the problems cited, but the regional +offices deemed only 10 of the grantees deficient. Regional office staff +and their managers in the offices we visited said they meet to discuss +any problems identified during the on-site review to determine whether +to deem the grantee deficient, but they said they treat each case +differently and largely base their determinations on their previous +experiences with the grantee. + The most aggressive approach ACF can take to ensure that a +community is served by a Head Start grantee with sound financial +management is to seek a new grantee if the current grantee cannot +perform as expected. However, we found that ACF rarely terminates its +relationships with poorly-performing grantees. Instead, ACF said that, +in lieu of terminating a poorly performing grantee, it will try to +convince such a grantee to voluntarily relinquish its right to its +grant. When ACF does undertake the protracted process of terminating +its relationship with a grantee, the grantee will continue to receive +funding even if it appeals ACF's decision--regardless of the appeal's +merits. Under ACF's current regulations, it must also fund a grantee's +legal costs until the grantee has exhausted its appeals before HHS' +Departmental Appeals Board. According to an Administrative Judge on the +Appeals Board, no other HHS grant program except Head Start allows +grantees to continue receiving funding throughout the appeals process. + When ACF decides to award a grant, the Head Start Act requires that +ACF give priority to grantees already operating a Head Start program in +the community. This aspect of the law provides important continuity for +Head Start services in a community. It also provides important +stability for grantees. However, the act allows the Secretary to deny +priority to any grantee the Secretary finds fails to meet the program's +performance or financial management requirements. Denial of priority +status to current Head Start grantees would open up the possibility of +competition for the grant among other qualified applicants. ACF could +seek a new grantee that can demonstrate the ability to manage federal +funds responsibly, in accordance with program rules, and that can +provide high-quality Head Start services to eligible children in the +community. Obviously, denying priority status to a grantee that has +been a part of a community for years, has educated multiple generations +of children from that community, and has employed a number of staff +from the community is a major step that should be taken after carefully +considering all available options. But, denial of priority status is a +step that ACF should take if a grantee fails to make the necessary +changes to effectively manage its program. Ultimately, enforcing all +the program's requirements--especially financial management +requirements--is really about strengthening our commitment to future +generations of children, seeking better ways of managing scarce federal +resources, and making sure that we reach as many eligible families as +possible. + We made 8 recommendations in our report to improve the overall +management of the Head Start program, strengthen the tools ACF uses to +collect useful information on its grantees, and improve ACF's analysis +of the information it collects. Specifically we recommended that the +Assistant Secretary for Children and Families: + Produce a comprehensive risk assessment of the Head Start +program and update it periodically. Such an assessment should: + Consider plans to collect data on and estimate the extent +of improper payments made for unallowable activities, payments to +grantees that are significantly underenrolled, or other unauthorized +activities, + Aim to improve the processes ACF currently uses to +collect and analyze information on program risks; for example, ACF +should: + Train and/or certify its on-site reviewers to ensure + they have the skills and knowledge necessary to perform their + responsibilities, + Develop an objective approach for regional office + management to use in assessing the severity of the problems + identified during on-site reviews and for finding grantees + deficient or not, and + Implement a quality assurance process to ensure that + the framework for conducting on-site reviews is implemented as + designed, including holding ACF's regional management + accountable for following this framework and for the quality of + the reviews. + Verify key data from the annual survey of grantees to +enhance the usefulness of this data in overseeing its grantees and +managing the program, and + Seek ways to make greater use of the data it collects on +the status and use of federal funds through a periodic reconciliation +of grantees' reported expenditures with their withdrawals. + Take steps to obtain competition for a grant if ACF has +determined that the current grantee fails to meet program, financial +management, or other requirements. Such a competition could be held +without giving priority to the current grantee. + ACF agreed to implement most of our recommendations. However, ACF +expressed concerns about our last recommendation, suggesting that it +did not have the authority to seek competition from other qualified +applicants for grant funds in communities that are currently served by +poorly performing grantees without first terminating its relationship +with such grantees. Seeking other qualified applicants under these +circumstances would strengthen the linkages between a program's +performance--including financial management--and its funding. Congress +may wish to seek other qualified applicants and clarify the extent of +ACF's authority to deny priority status to grantees it determines fail +to meet program, financial management, and other requirements. + Mr. Chairman, that concludes my prepared statement. At this time, I +would be happy to take any questions you or other Committee Members may +have. + + ______ + + Chairman Boehner. Mr. Horn. + + STATEMENT OF HON. WADE F. HORN, PH.D., ASSISTANT SECRETARY, + ADMINISTRATION FOR CHILDREN AND FAMILIES, U.S. DEPARTMENT OF + HEALTH AND HUMAN SERVICES, WASHINGTON, DC + + Mr. Horn. Thank you, Mr. Chairman and Members of the +Committee. I am very pleased to have this opportunity to appear +before you today to discuss the recent report of the Government +Accountability Office Head Start. The President is committed to +strengthening Head Start and has made accountability a guiding +principle of our work. And I can assure you that we have--we +take GAO's findings very seriously. For nearly 2 years, we have +been actively and aggressively engaged in addressing many of +the weaknesses cited in this report. Other suggestions in the +report will help us plan and implement additional strategies +for enhancing the quality and credibility of our oversight of +the Head Start program in order to ensure that all Head Start +children receive the Head Start they deserve. The Head Start +program is now in its 40th year and is a nearly $7 billion a +year program serving more than 900,000 low income children and +families, through a network of 1,600 local grantees. + Head Start children are served in nearly 50,000 classrooms +located within more than 20,000 centers, which are located in +more than 3,000 counties nationwide. Head Start is, in short, +the program that has wide ranging presence and influence. It +ought to be absolutely the best early childhood education +program we can design. As stewards of this program, we are +committed to making that goal a reality. I will focus my +testimony today on our ongoing efforts as well as some of our +planned initiatives to improve program oversight and +stewardship. + As discussed in the GAO report, we have several ongoing +procedures to examine program compliance and to measure +results. Key among these is the mandated triennial onsite +monitoring of local programs. Monitoring is one of our best +opportunities ensure that every Head Start program is +accountable to all applicable statutes and regulations. In the +last several months, inconsistent with many of the GAO's +observations and recommendations, we have implemented several +efforts to improve our oversight of local Head Start programs. +First, we have established for the first time minimum +qualifications for all reviewers in the area they are +reviewing. Establishing these minimum qualifications helps +insure that all individuals on a monitoring review team have +the knowledge, skills and experience necessary to be part of a +quality review. + Second, December of last year and February of this year, we +provided intensive multi-day training for more than 1,000 +reviewers in the areas of fiscal program management and early +childhood development. Additional training will be conducted +later this year for reviewers in the fields of health and +nutrition services, mental health services and family and +community partnerships. + Third, we will soon be implementing a quality assurance +initiative in which specially trained reviewers will lead teams +to conduct reviews of a sample of recently monitored grantees. +We believe this effort will substantially address GAO's concern +about consistency among reviewers and across ACF regional +offices. + Fourth, we have been conducting in-depth analysis of all +triennial and first year monitoring reports to improve report +quality, comprehensiveness, accuracy and uniformity within and +across the regional offices. + Fifth, ACF substantially revised the fiscal checklists used +during all fiscal reviews to incorporate a risk-based +assessment approach. This will allow us to identify fiscal +issues which may suggest underlying fiscal problems. + Sixth, ACF is requiring the program review instrument for +systems monitoring, or PRISM review teams to closely examine +several special areas that were not as carefully or +consistently considered in the past, including transportation +services, condition in Federal interest and facilities, +salaries and staff compensation, maintenance of full enrollment +and income eligibility. + And finally, this year, ACF began emphasizing to grantees +that conducting quality comprehensive program self assessments +are critical to insuring the delivery of high quality services +to children and families. I hope this information has provided +a clear picture of our continued and more aggressive commitment +to improving program oversight and monitoring. We also look +forward to working with the Congress in the upcoming discussion +of Head Start reauthorization to explore statutory changes that +can enhance the secretary's flexibility to replace poorly +performing grantees. + In conclusion, I want to assure this Committee that the +President, the Department, and the Administration on Children +and Families are committed to strengthening the quality of Head +Start. We acknowledge that we can and must do better. I feel +confident that working together we will achieve that goal. +Thank you, and I would be pleased to answer any questions. + [The prepared statement of Mr. Horn follows:] + +Statement of Hon. Wade F. Horn, Assistant Secretary, Administration for + Children and Families, U. S. Department of Health and Human Services, + Washington, DC + + Chairman Boehner and members of the Committee, I am pleased to have +this opportunity to appear before you today to discuss the recent +report of the Government Accountability Office (GAO) on ``Head Start: +Comprehensive Approach to Identifying and Addressing Risks Could Help +Prevent Grantee Financial Management Weaknesses''. The President is +committed to strengthening the quality of Head Start to improve the +school readiness of low-income preschool children and has made +accountability a guiding principle of our work. Within this context, I +can assure you that we take GAO's findings very seriously and for +nearly two years we have been actively and aggressively engaged in +addressing the weaknesses cited in the report. + The Head Start program is now in its 40th year. It is a nearly $7 +billion program, serving more than 900,000 low-income children and +families through a network of 1,600 local grantees. There are 212,000 +staff employed in Head Start programs and more than 1.3 million persons +volunteer in local programs. Head Start children are served in nearly +50,000 classrooms located within more than 20,000 centers, which are +located in more than 3,000 counties nation-wide. Head Start is, in +short, a program that has wide ranging presence and influence. It ought +to be absolutely the best early childhood education program we can +design. As stewards of this program, we are committed to making that +goal a reality. + I will focus my testimony today on our ongoing efforts, as well as +some of our planned efforts, to improve program oversight and +stewardship. Several of GAO's findings mirror weaknesses we previously +identified and are actively working to resolve. Other suggestions in +the report will help us plan and implement additional strategies for +enhancing the quality and the credibility of the Head Start monitoring +system in order to ensure that all Head Start children receive the head +start they deserve. + +Head Start Monitoring + As discussed in the GAO report, we have several ongoing procedures +to examine program compliance and to measure results. Key among these +is the mandated, triennial, on-site monitoring of local programs. Under +the Head Start Act, each grantee must be monitored at the end of the +first year of operation and intensely at least once every three years +thereafter. These reviews are conducted by consultants with +professional expertise in their assigned area, under the direction of a +federal team leader. Most teams are composed of approximately six to +eight reviewers; additional reviewers may be assigned to review larger +or more complex programs. + Written reports containing findings from these reviews are provided +to each grantee and corrective action must be implemented by the +grantee. Programs identified as deficient must correct all deficiencies +within a prescribed period of time or we must seek to terminate the +grantee's authority to operate that Head Start program. + In fiscal year 2004, the Administration for Children and Families +(ACF) conducted triennial reviews of 570 programs. Eighty-nine of these +programs were identified as deficient. Each was issued a report by ACF +mandating correction of their deficiencies within a specified time +period, not to exceed one year. Any of these 89 grantees that do not +correct their deficiencies must have their grant terminated. In fiscal +year 2004, ACF replaced 20 grantees with unresolved fiscal and quality +issues. + Monitoring is one of our best opportunities to measure the quality +of Head Start programs. As federal stewards, we must use our monitoring +procedures to assure we are holding every Head Start program +accountable to all applicable statutes and regulations. + In the last several months, and consistent with many of the GAO's +observations and recommendations, ACF has implemented several efforts +to improve our monitoring. + First, we have established for the first time minimum +qualifications for all reviewers in the area they are reviewing. For +example, a reviewer wanting to do fiscal reviews must have a minimum of +a bachelor's degree with at least 12 credits in accounting, with a +preference for a degree in accounting. Establishing these minimum +qualifications helps assure that all individuals on a monitoring review +team have the knowledge, skills and experience necessary to be part of +a quality review. Reviewers not meeting these qualifications can no +longer participate in Head Start reviews. Qualified individuals must be +annually certified and meet our minimum requirements. Additional +individuals will be recruited, trained, mentored, and added to the +reviewer pool. + Second, we have implemented a formal assessment process in which +the federal team leaders and reviewers assess the performance of their +team members. These assessments are conducted after every review. +Assessment scores and comments are tracked for individuals over +multiple reviews. Reviewers with identified patterns of ``poor +performance'' are removed from the Head Start reviewer pool. + Third, in February and December 2004 we provided intensive, multi- +day training for more than one thousand reviewers in the areas of +fiscal, program management, and early childhood development. We also +have provided and are continuing to provide professional development +for federal team leaders and federal grants staff. Training for team +members provides a very clear understanding of the nature of their +responsibilities as part of a monitoring team, and the important roles +they play in helping to assure a quality Head Start experience for +every child and family. + Additional training will be conducted later this year for reviewers +in the fields of health and nutrition services, disabilities services, +mental health services, and family and community partnerships. We feel +confident that these three changes will go a long way in helping us +assure that only qualified, skilled reviewers perform the vital role of +evaluating the comprehensiveness, local management, and quality of our +Head Start programs. + Soon we will implement a quality assurance initiative in which +specially trained reviewers will lead teams to conduct re-reviews of a +sample of recently monitored grantees. We believe this effort will +substantially address GAO's concern about consistency among reviewers +and across ACF regional offices. The re-review teams will go on-site to +grantees that have been monitored within the previous few months. A +second, complete monitoring review will take place and the results will +be evaluated by the Head Start Bureau. This will allow us to make +better-informed professional judgments about the reliability of our +current monitoring teams, including individual reviewers and federal +team leaders. We believe this approach also will allow us to achieve +more complete, more accurate, and more consistent monitoring outcomes. + In addition, we are conducting in-depth analyses of all triennial +and first year monitoring reports. The results of these analyses are +provided to regional administrators for regional quality assurance and +staff training. The Head Start Bureau has created a two-part strategy +to improve report quality, comprehensiveness, accuracy and uniformity +within and across regions. First, draft deficiency reports are analyzed +and reviewed for accuracy by the Head Start Bureau prior to release to +grantees, with the results and recommendations of these analyses sent +to the regional administrators. In the second part of this strategy the +Head Start Bureau has established standards for all other letters and +reports related to grantee monitoring. + Additionally, ACF is continuing our emphasis on improving each +grantee's fiscal viability. For example, the Fiscal Checklist, now used +by all fiscal reviewers, was substantially revised in fiscal year 2005 +to use a ``risk-based'' assessment approach in alignment with GAO's +recommendation. The Fiscal Checklist includes a set of very specific, +prioritized indicators, or ``red flags'', designed to identify fiscal +issues which may suggest underlying fiscal problems. These indicators +focus on those areas or irregularities which are most likely to have +the greatest adverse impact on the fiscal accountability of the +grantee. Grantees whose indicators suggest current or possible future +problems will be subject to a more detailed review of their fiscal +systems and records to determine if there are indeed problems that +impact the grantee's fiscal operations and management. + Further, ACF is requiring the Program Review Instrument for Systems +Monitoring (PRISM) review teams to closely examine several specific +areas that were not as carefully or consistently considered in the +past. These include transportation services, condition and federal +interest in facilities, salaries and staff compensation, maintenance of +full enrollment, and income eligibility. + Also, in fiscal year 2005, ACF is emphasizing the conduct of +required grantee self-assessments. Grantees have been reminded that +conducting quality, comprehensive program self-assessments are critical +to ensuring the delivery of high-quality services to children and +families. Grantees must conduct accurate, comprehensive self- +assessments building on information from the triennial federal +monitoring review to further program improvement, regularly identify +issues, correct problems, and improve services. + +GAO Recommendations + I hope this information has provided a clear picture of our +continued and more aggressive commitment to improving program +monitoring. This is a goal we have undertaken in earnest over the past +year. The GAO report synthesized many of the concerns we have had +regarding program weaknesses. This report affirms that we are on the +right track in strengthening our oversight and accountability efforts. + While my initial remarks today have provided some insight into our +responses to the GAO recommendations, I would like to take this +opportunity to briefly and specifically walk through each of the +recommendations in their report and our response. + I. (a) ACF should develop a strategy to produce a comprehensive +risk assessment of the Head Start program which would provide +reasonable assurance that a Head Start grantee's finances are +reasonably sound and that program objectives are being met. + We fully support the recommendation to develop a ``comprehensive +risk assessment'' of the Head Start program. We are looking to both the +HHS Office of Inspector General's Risk Assessment Protocol as well as +tools used by GAO that have been adopted by other agencies in ACF in +our efforts to develop this comprehensive risk assessment. + Over the next few months, we will continue developing an approach +that will allow us to identify, early on, grantees that have issues +that could suggest potential fiscal or programmatic problems. Beginning +with the indicators in the fiscal checklist, we will identify the +factors we should use in determining a grantee's fiscal and +programmatic accountability. We then will identify the data source or +sources we will use to consistently collect information about each of +the factors. Finally, we will determine the relative risks associated +with each of these factors and develop a rating system that tells us +when a grantee is at risk of heading down a path to larger fiscal or +programmatic problems. We believe that such a system will enable us to +identify at risk grantees while there is still time to work with them +and implement appropriate change. + 1. (b) ACF should collect data on improper payments made by Head +Start grantees. + ACF will assure that grantees are held accountable for improper +payments made with Head Start grant funds. For example, this year +monitoring teams will be looking more carefully and more systematically +at the way grantees expend all of their Head Start funds. Also, we are +continuing our strong focus on improper payments begun last year by +visiting 50 randomly chosen grantees to review grantees' enrollment +files and determine whether they are serving only children who are +eligible for Head Start. + As an additional strategy for examining improper payments, we have +begun rigorously enforcing the new requirement enacted by Congress to +cap the compensation of Head Start staff. We will move to disallow +costs expended by a Head Start grantee when they are in violation of +this cap. Further, we will continue our efforts to assure all grantees +are serving the full number of children for which they have been funded +by holding grantees accountable for upholding all terms and conditions +of their grant award. Grantees failing to do so will see their funding +levels reduced. + II. ACF should train and certify all PRISM reviewers. + As I discussed earlier, over the last several months, we provided +PRISM training to federal team leaders and to fiscal, program design +and management, and early childhood consultants. ACF has and will +continue to schedule additional training events for consultants in +other areas of expertise to ensure that all reviewers have appropriate +training. ACF agrees with GAO that reviewer training needs to be +provided regularly and designed to assure reviewers have the knowledge +and appropriate understanding of their roles in assisting ACF in +determining the management and quality of our Head Start programs. + III. ACF should develop an approach to assess the results of PRISM +reviews and ensure consistency among Regional Offices. + ACF's Head Start Bureau is continuing an effort begun last year in +which all monitoring reports to be issued by the regional offices are +reviewed and critiqued, providing feedback to the regions about the +quality, comprehensiveness and accuracy of these reports and related +letters to grantees. We also are analysing data from monitoring +findings and discussing areas of inconsistency within and across our +regional offices. When regional data indicate inconsistencies in the +number and types of problems found in Head Start grantees, we are +working more closely with those regional offices to uncover the reasons +for the inconsistencies and be certain they do not reoccur. + As mentioned earlier, in fiscal year 2005, ACF will be implementing +a quality assurance system in which a selected number of programs will +be ``re-reviewed'' a few months after their regularly scheduled PRISM +review. This is another method that will help us achieve greater +consistency across regions and among reviewers. Further, ACF is +supportive of legislative change that can provide the Administration +increased flexibility to use the best team leaders available for a +particular review by not requiring every team leader to be a federal +employee. + We want to acknowledge our agreement with the GAO, that for too +many years we have relied too heavily on a grantee's self-certification +that serious non-compliances have been corrected. There may be some +situations in which such certifications are sufficient; however, +reliance on this practice for ensuring grantee corrective action must +be dramatically reduced. Therefore, ACF is significantly increasing the +use of on-site visits to verify corrective actions. These site visits +will focus on whether the grantee has made systemic, sustainable +changes to reduce the possibility of repeating problems in the future. +This approach also will help regional offices more consistently assess +a grantee's success in correcting identified problems in both the short +and the long term. + IV. (a) ACF should implement a quality assurance system to assure +on-site reviews are being conducted as intended to provide ACF with +objective and accurate data about grantees. + As noted above, in fiscal year 2005, ACF will be implementing a +quality assurance system designed to enhance consistency and quality +among both regional offices and reviewers. Specially trained review +teams made up of some of the best reviewers in the country will visit +grantees that have been monitored within the last few months. A +complete monitoring review will take place; the results of which will +be shared with the responsible ACF regional office. This process will +allow us to make more informed, professional judgments about the +reliability of our current monitoring teams; including individual +reviewers and federal team leaders. We believe this approach will help +enhance the process of achieving more complete, more accurate, and more +consistent monitoring outcomes. + 4. (b) ACF should assure the accuracy of its data collection forms. + ACF and others rely upon the annual Program Information Report +(PIR) and other data. We will, therefore, continue to explore ways to +increase the accuracy of the PIR and other data sources. We will, for +example, initiate an effort this year in which we will visit randomly +selected Head Start programs to conduct a validation study of the data +reported on the PIR. We also initiated procedures to assure that the +information grantees report on their required salary comparability +studies is accurate and current. In addition, Head Start staff +currently is working with ACF information technology staff to develop a +single, integrated database that will contain all the current Head +Start data sources. This integrated database will allow us to take a +comprehensive approach to examining the management, fiscal and +programmatic status of Head Start grantees. + V. ACF should make greater use of information currently available +to regional offices to more quickly identify potential risks. + ACF will make more complete use of all data sources available to us +to assure we are able to identify risks as quickly as possible. Central +and regional offices will jointly develop specific protocols to assure +that we are making full and timely use of the fiscal and other data +available. + VI. ACF should recompete Head Start grants when the current +recipient has not met its obligations in the areas of program or +financial management. + ACF is looking forward to working with the Congress in the upcoming +discussions on Head Start reauthorization to explore changes to the Act +that can enhance the Secretary's flexibility to replace poorly +performing grantees. Without such statutory changes, we do not believe +we can implement GAO's proposed recommendation in this area. It is our +position that, because of current statutory language there can be +lengthy delays before we can replace the grantee in charge of Head +Start operations in that community. + More specifically, we would like to work with this Committee to +amend language in the current Head Start Act which provides current +grantees with priority consideration for funding and which requires +grantees to be given a hearing before being replaced, no matter how +poor their operations and performance may be. We believe the current +system makes it unnecessarily time consuming and difficult to remove +grantees which are not responsibly delivering comprehensive, quality +services. Like GAO, we are particularly dismayed by the increasing +number of grantees with recurring problems that fail to correct or only +temporarily correct areas of non-compliance and deficiencies. We look +forward to working with Congress to give HHS the ability to quickly +remove poor performing grantees so that we are providing the best +quality services possible to Head Start children. + +Additional Program Improvement Efforts + I would like to close my remarks by sharing with this Committee +several other efforts the Administration is engaged in designed to +improve grantee quality and accountability. Foremost among these is +working with this Committee and this Congress to pass a Head Start +reauthorization bill which will send a clear message that all Head +Start grantees are expected, at all times, to deliver high quality +services to every enrolled child and family. + First, we would like the Congress to help us increase the +involvement of selected states in Head Start as we move to increase +coordination between Head Start, state pre-K programs, and child care +services. Second, we would like the Congress to provide the Secretary +with greater discretion to use funds appropriated for Head Start in the +most effective manner possible by enacting changes to the current +statutory set-aside for training and technical assistance. Third, we +would like the statute to more clearly state the expectation that all +children should leave Head Start prepared for school and that the +standards for school readiness are being met. Fourth, we would like +increased flexibility in the make-up of our monitoring teams so that we +always can send out the most qualified individuals for the job. And +fifth, we would like to work with Congress to ensure that the statute +allows us to deal with poorly performing grantees fairly but +expeditiously. + In addition to these proposed statutory changes, I would like to +close by sharing information about one other training and technical +assistance project which, although not directly related to monitoring, +plays an important role in assuring grantees are providing high quality +services to the communities they serve. We are in the second year of a +new training and technical assistance (T/TA) system that we believe +will help improve grantee quality and, by so doing, address some of the +underlying issues raised by GAO. We have, for the first time, hired T/ +TA specialists who are assigned to work on a regular basis with +individual grantees. These specialists will help grantees identify T/TA +needs and appropriate ways of meeting these needs. They will visit +their assigned grantees several times a year to focus on improving +grantees. The local specialists are supported by a team of content +experts in each regional office to provide guidance to grantees and to +support the local specialists in their technical assistance work within +programs. + +Conclusion + In conclusion, I can assure this Committee that the President, the +Department and ACF are committed to strengthening the quality of Head +Start. In keeping with the findings of this GAO report-we can do +better. The Administration for Children and Families will continue to +improve program oversight to ensure program quality and effectiveness. +At the same time, we look forward to working with you to make +appropriate changes to Head Start's legislation that will hold all +grantees accountable for all requirements and for providing quality +service. I feel confident that together we will achieve these goals. + Thank you. I would be happy to answer any questions. + ______ + + Chairman Boehner. Ms. Henry. Welcome. You may begin. + + + STATEMENT OF PAMELA HENRY, JR., HEAD START PARENT, LAS VEGAS, + NV + + Ms. Henry. Thank you. Good afternoon, Chairman Boehner, +Representative Miller, and Members of the Committee. My name is +Pamela Ann Henry Jr., and I am honored for this opportunity to +share my experience as a parent and former chair of the Head +Start and early Head Start policy Council for the Economic +Opportunity Board, Clark County. EOB is the Head Start grantee +in Las Vegas, Nevada. + I may not have a Ph.D. or be a high ranking government +official, but I can tell you firsthand the importance of Head +Start to a parent and what is happening, and in some cases, not +happening in my Head Start program. I am a foster/adoptive +parent that cares for children with special needs between the +ages of birth and 5 years of age. Since 2001, my husband and I +have been affiliated with the Head Start and Early Head Start +program as active parents, and I, with the policy council as a +center representative and later chair for the EOB in Clark +County. + Policy counsels are required by Head Start regulations to +assist with program governance that include parents, community +representatives and liaisons from the executive board. The +topic of today's hearing is a recent report by the Government +Accountability Office, or the GAO, which found Federal +oversights to be inadequate to swiftly identify and correct +financial mismanagement of Head Start grantees. I have just +three messages for the Committee today. No. 1, too much time +can go by from the time problems start to the time they are +fixed. Many times they go unrecognized. But even worse, there +is no incentive to fix problems quickly because grantees are +not held accountable for correcting these problems. + Number 2, the Federal Government shouldn't let bad grantees +continue to operate bad programs. Like the three-strikes-you- +are-out policy, at a certain point enough should be enough. + No. 3, policy counsels and other governing boards at the +local levels should matter. Often times these boards are not +given a real opportunity to be involved, but they should be. I +will elaborate briefly on each of these points. The GAO report +was requested by Congress after reports of misuse of Head Start +funds were printed in newspapers around the country. +Unfortunately the grantee over the center where my children +attend Head Start is one such case. I know most Head Start +programs are good, so why focus on a few bad ones? There may be +many others who don't have these problems, but even if just one +program has problems, they should be fixed. + The EOB Community Action Partnership is the largest private +non-profit social service organization in Nevada. EOB has nine +service divisions that administer 40 programs intended to +assist 55,000 area residents each year. EOB receives over $12 +million annually to prepare 1,700 children, including mine for +kindergarten. In 2003 and 2004, EOB was cited as a high risk +grantee by the Head Start Bureau. Yet, as I learned later, the +board had been deemed a deficient grantee in several important +areas for many years. + For example, EOB had been cited repeatedly for inaccurate +accounting practices, yet no corrective action seemed to be +initiated by the Federal Government or the Agency itself. + In 2003 I was involved with the annual review process +conducted by the Region IX staff. I accompanied the EOB +executive director and other agency administrators. EOB was +instructed to develop a corrective action plan after its review +identified multiple deficiencies. The policy council was +initially involved in the drafting of the corrective action +plan, but in the end, the senior managers and other agencies +approved a different plan without our input. The policy council +expressed concern both to the executive active team and the HHS +Region IX staff, but our concerns were dismissed. This was very +discouraging. As policy council chair, I emerged a stronger +leader and advocate for the Head Start and gained the +confidence to stand my ground and fight a fight for what I felt +was right for the eligible children enrolled and their +families. + And then at the local level, many Head Start boards are +agreeing to actions taken by administrators. There is no +independent review or checks and balances--no accountability +for the administrators because in most cases, there is no +responsibility assumed by the executive board. + A dysfunctional senior management and grantee board at EOB +triggered multiple concerns that I shared with the Region IX +representative. While in the position as PC chair, the program +had been deemed high risk due to several noncompliance matters. +But one of the most important factors is what the GAO has +stated in their recent report, mismanagement of program funds, +along with continuous deficiencies. + By the end of my third year, there had been several reviews +and audits. With the right accountability in place, +mismanagement of funds could have been avoided. However, those +involved were never held responsible for their misconduct for +such funds. The EOB never felt as though the grant was +threatened, or that they could do anything that would lead to +the termination of their funding. In such cases, an +organization other than EOB should have been given millions of +dollars taken for granted by this grantee. + The GAO report recommends that poorly performing grantees +should come compete against other entities for their grant. In +the case of EOB, another organization might have been more +qualified to manage the Head Start program. I am done. Thank +you. I am sorry. + [The prepared statement of Ms. Henry follows:] + + Statement of Pamela Henry, Jr., Head Start Parent, Las Vegas, NV + + Good Afternoon Chairman Boehner, Representative Miller, and Members +of the Committee. My name is Pamela Henry, and I am honored for this +opportunity to share my experience as a parent and former Chair of the +Head Start Policy Council of the Economic Opportunity Board (EOB). EOB +is the Head Start grantee in Las Vegas, Nevada. + I may not have a Ph.D., or be a high-ranking government official, +but I can tell you first hand the importance of Head Start to a parent +and what is happening--and in some cases not happening--in my Head +Start program. + I am a foster/adoptive parent that cares for children with special +needs between the ages of birth and 5 years. Since 2001, my husband and +I have been affiliated with the Head Start & Early Head Start Program +as active parents and I, with the Policy Council as a Center +Representative and later Chair, for EOB in Clark County. Policy +Councils are required by Head Start regulations to assist with program +governance and include parents, community representatives, and a +liaison from the Executive Board. + The topic of today's hearing is a recent report by the Government +Accountability Office--or GAO--which found federal oversight to be +inadequate to swiftly identify and correct financial mismanagement by +Head Start grantees. + I have just three messages for the Committee today: + I. Too much time can go by from the time problems start to the time +they are fixed. Many times, they go unrecognized. But even worse, +there's no incentive to fix problems quickly because grantees are not +held accountable for correcting these problems. + II. The federal government shouldn't let bad grantees continue to +operate bad programs. Like the three strikes you're out policy, at a +certain point, enough should be enough. + III. Policy Councils and other governing boards at the local level +should matter. Often times these boards are NOT given a real +opportunity to be involved, but they should be. + I will elaborate briefly on each of these points. + The GAO report was requested by Congress after reports of misuse of +Head Start funds were printed in newspapers around the country. +Unfortunately, the grantee over the center where my children attend +Head Start, is one such case. + I know most Head Start programs are good. So why focus on a few bad +ones? There may be many, many others who don't have these problems, but +even if just one program has problems, they should be fixed! + The EOB Community Action Partnership is the largest private, non- +profit social service organization in Nevada. EOB has nine (9) service +divisions and administers forty (40) programs intended to assist 55,000 +area residents each year. EOB receives over $12 million dollars +annually to prepare 1,700 children, including mine, for kindergarten. +In 2003-4, the EOB was cited as a high-risk grantee by the Head Start +Bureau. Yet, as I later learned, the Board had been deemed a deficient +grantee in several important areas for many years. For example, the EOB +had been cited repeatedly for inadequate accounting practices yet no +corrective action seemed to be initiated by the federal government or +the agency itself. + In August 2003, I was involved in the triennial review process +conducted by the Regional IX staff. I accompanied the EOB executive +director and other agency administrators. EOB was instructed to develop +a corrective action plan after its review identified multiple +deficiencies. The Policy Council was initially involved in drafting the +corrective action plan but in the end, the senior managers of the +agency approved a different plan without our input. The Policy Council +expressed concern to both the Executive Team and HHS Region IX staff +but our concerns were dismissed. This was very discouraging. + As Policy Council Chair, I emerged a stronger leader and advocate +for Head Start and gained the confidence to stand my ground and fight a +fight for what I felt was right for the eligible children enrolled and +their families. At the local level, many Head Start boards are agreeing +to all actions taken by the administrators--there is not independent +review or checks and balances. No accountability for the administrators +because in most cases there's no responsibility assumed by the +Executive Board. + A dysfunctional Senior Management and the Grantee Board at EOB +triggered multiple concerns that I shared with the Region IX +Representative. While in the position as PC Chair the program had been +deemed as high-risk due several non-compliance matters, but one of the +most important factors is what the GAO has stated in their recent +report, mismanagement of program funds, along with continuous +deficiencies. + By the end of my third year there had been several reviews and +audits. With the right accountability in place, the mismanagement of +the funds could have been avoided. However, those involved were never +held responsible for the misconduct of such funds. Unfortunately, the +EOB never felt as though their grant was threatened or that they could +do anything that would lead to the termination of their funding. In +such cases, an organization other than EOB should have been given the +millions of dollars taken for granted by this grantee. + The GAO report recommends that poorly performing grantees should +compete against other entities for their grants. In the case of EOB +another organization might have been more qualified to manage the Head +Start program. + Members of the Policy Council had little confidence that an +adequate corrective action plan was put into place or that Region IX +administrators would return to EOB to ensure that changes we +successfully implemented. Under the current system, grantees must self- +certify that deficiencies have been corrected and the federal +government takes the grantee at their word. Yet, according to the GAO +report, and consistent with the experience at EOB, problems cited +continued to be problems for multiple review cycles. + If Regional manager's performance was tied to the improvement and +performance of the programs for which they were responsible, many Head +Start programs would improve. The Regional IX manager's job apparently +was not judged by the success or failure of the grantees under his or +her control and so there was no incentive to improve the situation. +Furthermore, it seems many Regional managers believe it is more trouble +to go through the grantee termination process than to just recommend a +grant be re-funded, even when the manager knows it's not in the best +interest of Head Start. + Regional managers should be held accountable for bringing a program +back into compliance and help support grantees in that process or be +liable for letting a program be deemed deficient over and over again. +We must remember that this is for the children and low-income families, +and as our current President says, ``no child shall be left behind!'' + ______ + + Chairman Boehner. That is all right. Thank you, Ms. Henry. +I know it is rather daunting to have to show up and speak +before all of us and those people behind you, but you did a +very nice job. + Dr. Golden. + + + STATEMENT OF OLIVIA GOLDEN, Ph.D., SENIOR FELLOW, URBAN + INSTITUTE, WASHINGTON, DC + + Dr. Golden. Thank you very much, Mr. Chairman, Congressman +Miller and Members of the Committee. I am honored to appear +before you today. My perspective on Head Start and on tough and +effective management has been shaped by experiences as a +researcher and a practitioner at the Federal, State and local +levels, as you heard in the Chairman's introduction. I spent 8 +years at HHS, including 3 as Assistant Secretary for Children +and Families. And in 1993, I was a member of the Bipartisan +Advisory Committee on Head Start quality and expansion, +including members from both parties, staff to this Committee. + The advisory committee's unanimous final report provided a +rigorous blueprint for quality, including strengthening Federal +oversight. As a result of reforms put in place by HHS and the +Congress, beginning with the advisory committee, the 1994 Head +Start Reauthorization and the 1996 publication of tough and +research-based performance standards, Head Start has the most +rigorous standards and the most intensive monitoring of any +human services program that I am aware of. This emphasis on the +accountability paid off in clear results during the late +1990's. As the GAO report indicates, a historically +unprecedented 144 grantees were terminated or relinquished +their grants between 1993 and 2001. GAOs report provides useful +next steps for Federal oversight that build on these earlier +reforms. But before turning to my suggestions for implementing +GAO's recommendations, I would like to highlight two themes +from the research which my written testimony provides more +detail on. First, Head Start serves extremely vulnerable +children and families who experience multiple and complex +problems. You just heard about children with special needs. + Second, Head Start programs make a positive difference for +these very disadvantaged children and their family. Research +demonstrates both Head Start's positive results in terms of +children's learning and the generally high quality of local +programs. To me, these themes underline the importance of +accountability in Head Start. Federal oversight must live up to +the crucial importance of Head Start's mission. + Let me turn now to the five suggestions for strong Federal +oversight that are detailed in my written testimony. These +suggestions draw on my experience raising the bar on +accountability during the 1990's, both lessons about what works +and lessons about what is persistently difficult. The central +theme is that holding Head Start programs to high standards, +including closing those that can't meet the standards, can be +done with strong focused and hands on Federal oversight. + Lesson one, the foundation for strong Federal oversight and +results for children is the tough, rigorous and research-based +requirements of the Head Start performance statistics. As a +result of the Advisory Committee's recommendations and the 1994 +reauthorization, we thoroughly revamped and strengthened the +performance standards in 1996 bringing them into line with the +latest research. So many of the vigorous fiscal standards that +GAO is now looking at are in place now because of this reform. +Rigorous standards are especially important because emerging +research that strong implementation of the standards is linked +to better results for children. + Lesson two, terminating grantees and aggressively +negotiating relinquishments are important steps for HHS to take +when a grantee cannot successfully resolve its problems. Hands +on leadership is key. Stronger authority for HHS to terminate +grantees who can't meet standards was in the 1994 +reauthorization and the 1996 regulations. As GAO indicated in +its 1998 report, HHS moved quickly and aggressively to use this +new authority. My own experience was that personal and hands-on +involvement helped make it happen. In one example, I flew to +Denver to speak with parents and board members about the +gravity of our monitoring findings so they could make a more +informed choice about whether to relinquish the grant. + Lesson three, continuity for successful grantees is just as +important as turnover for unsuccessful grantees. Because for a +Head Start program to do a truly excellent job of linking +children to services in a community takes time, consistency and +relationships among partners developed and sustained over many +years. This means that strong technical assistance to keep +successful programs on track is a critical partner to strong +monitoring. It also means that recompetition of Head Start +grants should be limited to unsuccessful programs. + Two more lessons. The Federal oversight strategy needs to +integrate fiscal accountability and program accountability at +every stage. And Assistant Secretary Horn spoke to that in +speaking of training. And finally, the oversight strategy must +include a focus on Federal staff in both central office and the +regions, including training and professional development. + In conclusion, for 40 years, the Head Start program has +played a critical role for the Nation's most impoverished and +vulnerable children, continuing to evolve and innovate in +response to family needs. For Head Start to continue its +success requires an equally strong innovative and vigorous +Federal oversight role. I want to thank the Committee for your +commitment over many years and I look forward to any questions +that you may have. + [The prepared statement of Dr. Golden follows:] + + Statement of Olivia A. Golden, Ph.D., Senior Fellow, Urban Institute, + Washington, DC + + Mr. Chairman, Congressman Miller, and members of the committee, my +name is Olivia Golden, and I am currently Senior Fellow and Director of +the Assessing the New Federalism project (a multi-year, nationwide +study of low-income children and families) at the Urban Institute, a +nonprofit, nonpartisan research institute in Washington, D.C.\1\ I am +honored by the opportunity to appear before you today to discuss the +Head Start program, effective strategies for federal monitoring, and +the content and recommendations of the GAO's recent report regarding a +Comprehensive Approach to Identifying and Addressing Risks. +--------------------------------------------------------------------------- + \1\ The views expressed in this testimony are those of the author +and should not be attributed to the Urban Institute, its trustees, its +employees, or its funders. +--------------------------------------------------------------------------- + My perspective on Head Start, on programs that serve low-income +children and families, and on tough and effective management to support +accountability has been shaped by my experiences as a researcher and a +practitioner at the federal, state and local levels. Immediately before +coming to the Urban Institute, I directed the District of Columbia's +Child and Family Services Agency. Before that, I spent eight years at +the U.S. Department of Health and Human Services, as Commissioner for +the Administration on Children, Youth, and Families and then as +Assistant Secretary for Children and Families. During those eight +years, I was a member or chair of three expert committees charting the +future of Head Start. In 1993, I was a member of the bipartisan +Advisory Committee on Head Start Quality and Expansion, which included +both majority and minority staff to this Committee as well as staff +from both parties to three other House and Senate committees. The +Advisory Committee's unanimous Final Report provided extensive +recommendations, including a rigorous blueprint for monitoring program +and fiscal quality and strengthening federal oversight capacity. In +1994, I chaired the Advisory Committee on Services for Families with +Infants and Toddlers, which created the overall design for Early Head +Start. And in 1999, I chaired the Advisory Committee on Head Start +Research and Evaluation, which provided an overall framework for the +design of the Head Start impact study. We are all eagerly awaiting the +first report from that study. + In my testimony today, I will focus primarily on effective +strategies for building the strongest possible federal oversight role +to support high-quality, fiscally accountable, programmatically +successful, and well-managed Head Start programs across the country. As +a result of reforms put in place by HHS and the Congress--beginning +with the bipartisan 1993 Head Start Advisory Committee, the 1994 Head +Start reauthorization, and the 1996 publication of tough, research- +based performance standards and continuing across two administrations-- +Head Start has the most rigorous standards and the most intensive +monitoring of any human services program that I am aware of. This +emphasis on accountability by HHS and the Congress paid off in clear +quality control results during the late 1990's: for example, as the GAO +report indicates, 144 grantees were terminated or relinquished their +grants between 1993 and 2001, a historically unprecedented number. + GAO's report provides useful next steps for the federal oversight +role that build on these earlier reforms. The report does not, however, +provide a clear picture of the number or proportion of Head Start +programs with serious fiscal problems, because it shows the percentage +of programs with even one monitoring finding, rather than grouping +programs by frequency or severity of findings. Based on the Head Start +Bureau's annual monitoring reports, about 15 percent of grantees have +serious problems, including both programmatic and fiscal problems. +Whatever the current numbers, any serious failures in fiscal +accountability need to be forcefully addressed. + The GAO report contributes to this effort by identifying gaps in +federal oversight--in particular, how the federal implementation of +monitoring doesn't live up to the rigorous design--and by providing +practical recommendations for improvement. The implementation +challenges highlighted in the report -'' such as effective use of early +warning information, consistent decision-making across central office +and the regions, and closing ineffective programs on a prompt timetable +yet with appropriate due process--are not limited to any one +Administration or even to one program. In my own experiences both with +Head Start monitoring and with designing and implementing monitoring +systems for other programs and at other levels of government, these +same challenges have arisen. For that reason, I believe that the GAO's +practical recommendations for next steps are particularly useful and +that thoughtful implementation of these recommendations, with some +additional suggestions and modifications that I suggest below, should +help Head Start programs live up to the very highest levels of +accountability. + +Why Accountability Matters: The Research Context and the Role of Head + Start + Before turning to these specific suggestions about monitoring, I +would like to highlight briefly two broader themes from the research. +To me, these themes ``- (1) that Head Start serves extraordinarily +vulnerable children and families and (2) that it makes a positive +difference for them ``- underline the whole reason accountability is so +important. In a program with such a critical mission, and such a +history of success for the most vulnerable children in good times and +bad, we must ensure that federal oversight lives up to the importance +of the mission, both demanding and supporting strong programs. + First, Head Start serves extremely vulnerable children and +families, who experience considerable disadvantage and often multiple +and complex problems. Children enrolled in Head Start may suffer from +various health conditions and disabilities, live in families that have +difficulty finding and keeping stable housing, and experience violence +in their families and neighborhoods. For these children, improved +learning and cognitive development require extremely high-quality +services that follow the comprehensive model laid out in the Head Start +performance standards. + For example, a survey of a nationally representative sample of Head +Start families in 2000 found that 25 percent of parents were moderately +or severely depressed, more than 20 percent of parents had witnessed +violent crime, and parents reported that almost 10 percent of their +children had witnessed domestic violence in the last year. According to +the researchers, ``preliminary findings suggest that Head Start may +play a role in protecting children from the negative outcomes +associated with family risk factors, including maternal depression, +exposure to violence, alcohol use, and involvement in the criminal +justice system.'' \2\ +--------------------------------------------------------------------------- + \2\ Administration for Children and Families, Office of Planning, +Research, and Evaluation. April 2003. Executive Summary for Head Start +FACES 2000: A Whole-Child Perspective on Program Performance, p. 8. +--------------------------------------------------------------------------- + Second, Head Start programs overall make a positive difference for +these very disadvantaged young children and their families. Both past +and recent research, such as the rigorous, random assignment evaluation +of Early Head Start, demonstrate Head Start's positive results for +children and the generally high quality of its programs when observed +and compared with other early childhood programs. For example, + A rigorous, randomized assignment evaluation of Early +Head Start found that compared to a control group, 3-year-olds who had +attended Early Head Start had higher average scores and a smaller +percentage at-risk in language development, higher average scores and a +smaller percentage at-risk on tests of cognitive development, and +better home environments and parenting practices (for example, more +reading to young children).\3\ +--------------------------------------------------------------------------- + \3\ Administration for Children and Families. June 2002. Making a +Difference in the Lives of Infants and Toddlers and Their Families: The +Impacts of Early Head Start. Executive Summary, pp. 3-4. +--------------------------------------------------------------------------- + Studies of Head Start using a variety of methods (for +example, comparing siblings who have been in Head Start with those who +have not) also show positive results for children. Soon, the results of +the random assignment study of Head Start--designed by the committee I +chaired in 1999 -'' will be released. This study should provide more +up-to-date information about the effects of Head Start for today's +children, compared with being in other programs or at home. + When researchers score Head Start classrooms across the +country using standard indicators, they generally find them good and +quite consistent in quality. A recent study that observed classrooms in +six state pre-k programs found that the overall quality of these +classrooms was lower than in similar observational studies of Head +Start.\4\ +--------------------------------------------------------------------------- + \4\ Donna Bryant, Dick Clifford, Diane Early, and Loyd Little. +2005. ``Who Are the Pre-K Teachers? What Are Pre-K Classrooms Like?'' +Early Developments 9(1): 15-19. Published by the FPG Child Development +Institute at the University of North Carolina at Chapel Hill. +--------------------------------------------------------------------------- + Low-income children are less likely than higher-income +children to get the benefits of high quality pre-school or child care +settings. This disparity would be far greater without Head Start, +especially for the poorest children. Research conducted through the +Assessing the New Federalism project at the Urban Institute has found +that low-income 3- and 4-year-olds are less likely to be in center- +based care (including preschool) than higher-income children. Because +of the research evidence suggesting that quality center-based care can +help children prepare for school, the researchers conclude that this +``disparity''.may represent a missed opportunity to assist low-income +children in becoming school-ready.'' \5\ +--------------------------------------------------------------------------- + \5\ Jeff Capizzano and Gina Adams, 2003. ``Children in Low-Income +Families Are Less Likely to Be in Center-Based Child Care.'' Snapshots +of America's Families III, No. 16. Washington, DC: The Urban Institute, +p. 2. +--------------------------------------------------------------------------- +The Accountability Agenda: Lessons from Experience + The reforms in Head Start quality and accountability that were +driven by the bipartisan Advisory Committee of 1993 and the Head Start +reauthorizations of 1994 and 1998 provide a very rich source of lessons +about strong federal oversight -- both what works and what issues are +perennially difficult and need to be revisited often. The central theme +is that holding Head Start programs to high standards, including +closing those that can't meet the standards, can be done. It takes +strong, focused, and hands-on federal oversight that includes both +monitoring and technical assistance. + The reforms grew out of the widespread concern that after several +years of expanding the number of children served in Head Start without +corresponding investment in program quality or in the training and +development of federal staff, the quality of local Head Start programs, +while generally good, had become uneven. The charge of the 1993 +Advisory Committee--whose members in addition to Congressional staff +from both parties and both houses included experts with experience in +academia, the federal government, state and local early childhood +programs, and the broader health and education worlds -'' was to +provide recommendations for both improvement and expansion that would +reaffirm Head Start's vision of excellence for every child. The +extensive and specific recommendations in the unanimous report covered +every area of quality improvement, from local programs to federal +staff. Many of the recommendations were incorporated into the 1994 +Congressional reauthorization of Head Start, and others were +implemented by HHS without requiring legislative authority. + Five specific lessons from this experience seem to me particularly +important as Congress and the Administration consider implementing the +GAO's recommendations: + 1. The foundation for strong federal oversight--and of results for +children--is the tough, rigorous, and research-based requirements of +the Head Start performance standards. + The Advisory Committee recommended and the 1994 Head Start +Reauthorization required a major overhaul of the Head Start regulations +that define what is expected of local programs (regulations that are +known as the Head Start Performance Standards) to raise the bar for the +quality of both service delivery and management. The final regulations, +published in 1996, thoroughly revamped and strengthened the performance +standards across many dimensions. For example, they: + raised standards for program management, including fiscal +accountability and governance; + brought standards for service delivery into line with the +latest research; and + created new standards which had not existed before for +the quality of services to infants and toddlers. + Thus, many of the rigorous fiscal, board governance, and reporting +standards discussed in the GAO report are in place now because of this +important revision of the performance standards. For example, as part +of their fiscal and governance standards Head Start programs are +expected to ensure that their governing board and the parent policy +council approve funding applications and review the annual audit. + Rigorous standards are important not only because they hold +programs accountable and form the basis of a coherent monitoring +strategy but also because emerging research suggests a link between +strong implementation of the standards and positive results for +children. As part of the Early Head Start evaluation mentioned above, +researchers assessed program implementation of key elements of the +performance standards during in-depth site visits. They found evidence +that ``full implementation [of the performance standards] contributes +to a stronger pattern of impacts.'' \6\ +--------------------------------------------------------------------------- + \6\ Administration for Children and Families (June 2002), p.6. +--------------------------------------------------------------------------- + 2. Terminating grantees and aggressively negotiating +relinquishments are appropriate, important, and realistic steps for HHS +to take when a grantee cannot successfully resolve its problems and +meet fiscal and program standards. Hands-on leadership is key to using +this authority effectively. + Stronger authority for HHS to terminate grantees who cannot meet +standards was recommended by the 1993 Advisory Board and included in +the 1994 Head Start Reauthorization. As a result, the 1996 revision of +the performance standards provided a framework and a tight time limit +``- no more than one year--for grantees with serious problems (called +``deficiencies'') to solve those problems or face termination. As GAO +indicated in its 1998 report assessing HHS oversight soon after the +regulations, the agency moved quickly and aggressively to use this new +authority, with 90 grantees terminated or voluntarily relinquishing +their grants by the time of the 1998 report. The GAO report also noted +the experience of HHS officials that the termination authority helps +them negotiate voluntary relinquishments, which can be the quickest and +smoothest path to a transition. + While I was at HHS, I found that hands-on involvement from agency +leadership was very helpful in reinforcing the new expectations. In one +example, I flew to Denver to speak with parents and Board members about +the gravity of our monitoring findings, so they could make a more +informed choice about whether the grantee should relinquish the grant +in order to achieve better services for children. In that example, the +grantee relinquished the grant, and a transitional grantee ensured that +services to children continued uninterrupted while the grant was +recompeted. + GAO recommends in its report an additional approach, besides +termination and relinquishment, to ensure the replacement of grantees +who cannot successfully serve children. The comments provided by the +Administration on Children and Families express serious legal concerns +about this approach, which involves changes in the recompetition of +Head Start grants. I am not qualified to comment on the legal issues, +but I would note that the existing approaches, termination and +voluntary relinquishment, exercised with strong leadership and under a +tight timetable, have in my view proved effective at raising the bar on +program quality and compliance. + 3. The goal of the federal oversight strategy is good results for +children. To achieve this goal, continuity for successful grantees is +just as important as turnover for unsuccessful grantees. This means +that strong technical assistance--high-quality, well-tailored to +grantee needs, and available promptly on request--is a critical partner +to strong monitoring in the federal oversight strategy. It also means +that recompetition of Head Start grants should be limited to +unsuccessful programs. + A very important lesson from the deliberations of the Advisory +Committee, reinforced for me by my own research and practice +experience, is the value to children and families of continuity over +time in a quality Head Start program. The Advisory Committee found that +an effective Head Start program needs to be a central community +institution for poor families: it has to link services that vulnerable +children need in order to learn, such as health care, mental health +services (for example, when young children have experienced family or +neighborhood violence), and help for parents who may be young, +overwhelmed, and struggling to support their children. For a Head Start +program to do a truly excellent job at linking children to needed +services takes time, patience, and a consistent set of players in a +community, sometimes over many years. As a result, just as constant +staff turnover can jeopardize quality services for children, turnover +in a program can set back quality for many years, as new players get to +know each other and readjust their priorities. In my own research, not +specifically focused on Head Start but on communities around the +country that created successful partnerships to serve both parent and +child in poor families, I found that longstanding relationships among +people involved in the work over many years were an important +ingredient of success. + Continuity also matters because the lives of poor children, +families, and communities are unstable in so many ways that the Head +Start program may be the one critical source of stability. From my +experience in child welfare, where I directed an agency that serves +abused and neglected children, I became convinced that a high quality +Head Start or Early Head Start program can be a source of consistent +stable relationships for babies, toddlers, and preschoolers who are +moving around from home to foster care and back as a result of abuse or +neglect. Given what the research tells us about the importance of +consistent relationships to cognitive development in early childhood, +this role is crucial. + Therefore, it is just as important to a successful federal +oversight strategy to make sure strong programs continue to succeed as +it is to make sure failing programs are replaced. As the Advisory +Committee made clear in its very first recommendation regarding federal +oversight, this means placing a priority on responsive, up-to-the- +minute, technical assistance capacity easily available to local +programs and closely linked to program and management priorities. When +programs have strong capacity and a strong track record in serving +children, the federal oversight responsibility must include making sure +that a small problem doesn't grow until it threatens a program's +continued success. And as new issues emerge across the country, the +technical assistance system must be able to respond flexibly and +effectively. + At HHS, when we revamped and invested in technical assistance in +response to the Advisory Committee report, we learned to consider +technical assistance early in every one of our initiatives. For +example, in implementing the current GAO report, HHS might consider +whether the early risk assessment strategy would have its greatest +impact paired with rapid-response technical assistance, so a program +could get help as soon as the risk assessment set off alarms. While I +was at HHS, we used a variation on this strategy in the field of child +welfare, seeking to make sure that when we implemented more rigorous +child welfare reviews, technical assistance to address newly identified +problems would be rapidly available. + 4. The federal oversight strategy needs to integrate fiscal +accountability with program accountability at every level and stage - +in staff training, in the design of monitoring, and in additional +elements of the strategy such as the comprehensive risk assessment or +the analysis of improper payments proposed by GAO. Focusing on fiscal +accountability without also emphasizing program accountability and +results for children can lead, in the words of GAO's 1998 report on +Head Start monitoring to ``hold [ing] local Head Start programs +accountable only for complying with regulations - not for demonstrating +progress in achieving program purposes.'' \7\ Looking at the two kinds +of accountability together, on the other hand, can lead to successful +solutions that help programs serve children better and more +efficiently. Local programs providing Head Start services, like all +publicly funded human services programs serving children with complex +needs, often face questions about how to meet child and family needs +and yet stay within fiscal reporting and accounting requirements. For +example, when Head Start programs collaborate with other local programs +- such as a mental health clinic that can help children who have +experienced violence in the home - they often face questions about what +services they should pay for from the Head Start grant and what +services should come out of the other agency's funding stream. +--------------------------------------------------------------------------- + \7\ U.S. General Accounting Office. 1998. Head Start: Challenges in +Monitoring Program Quality and Demonstrating Results, p. 3. +--------------------------------------------------------------------------- + For these and many other questions that come up regarding fiscal +accountability, it is important to find solutions that support program +creativity and innovation as well as fiscal accountability. The worst +outcome is to have different program and fiscal experts or monitoring +reviewers provide conflicting advice. Conflicting responses create the +kind of unfairness that GAO cites, where different programs get +different treatment, and they also chill innovation, because many +programs won't want to risk innovation without knowing how reviewers +will judge it. The best outcome is for fiscal and program experts to +work together to develop solutions to the real problems programs face. + Integrated training for fiscal and program reviewers is also likely +to reduce the inconsistencies reported by GAO in assessing program +findings and deficiencies. Among the many reasons that people interpret +regulations differently, one is the different focus of ``compliance- +oriented'' fiscal reviewers and ``results-oriented'' program reviewers. +For this reason, it is especially helpful to address potential +conflicts explicitly in advance. + 5. Finally, a key step in implementing the GAO recommendations will +be a focus on federal staff in both central office and the regions: +their training and professional development, staffing levels, and +administrative support (such as travel resources), as well as +strategies to make federal decision-making more consistent. These are +difficult issues that have not been solved yet, either in Head Start or +in most other monitoring programs, but there are promising examples to +draw on. + While I was at HHS, we tried a number of approaches to these +dilemmas - investing in federal staff despite very tight administrative +budgets and promoting consistent decision-making - but there is much +left to be done. One promising approach that we implemented might offer +lessons for today's strategies, because it aimed both to use federal +dollars more efficiently and to achieve program goals, including Head +Start accountability. Specifically, we chose to divide the ten regions +into five pairs, each with one larger ``hub'' region and one smaller +region, and to design some of the Head Start monitoring strategies +across the two paired regions. We used this approach to allocate +resources more efficiently and to ensure that if we thought it +appropriate, the monitoring team leader for a particular review could +be from the region that did not directly oversee the grantee. This +allowed the selection of a team leader who was familiar with the +geographic area but not involved with the individual grantee. + In summary, a well-designed system of federal oversight for Head +Start must + set the bar high, through rigorous and research-based +standards; + ensure through aggressive and hands-on management that +unsuccessful programs are promptly replaced; + ensure prompt and high-quality technical assistance, to +promote continuity and steady improvement for successful programs; + integrate an emphasis on management with an emphasis on +results for children, in order to support creativity, innovation, and +fiscal responsibility; and + use multiple approaches to strengthen federal staff +capacity. + For more than forty years, the Head Start program has played a +critical role for the nation's most impoverished and vulnerable +children, continuing to evolve and innovate to respond to increasingly +complex family needs. For Head Start to continue this success into the +future requires an equally strong, innovative, and vigorous federal +oversight role. I appreciate the Committee's commitment to ensuring the +continued strength of this federal role, so that Head Start can build +on its record of making a difference to America's poorest young +children and their families. Thank you for the opportunity to offer +suggestions for further improvements, and I look forward to any +questions you may have. + ______ + + Chairman Boehner. Let me thank all the witnesses for coming +today, and your excellent testimony. The Members of this +Committee understand pretty clearly the importance of early +childhood development especially for low income children. And +without this help, their chances of success in school is very, +very limited. + Congress has made a big investment in Head Start over the +years. And as we said earlier, a lot of grantees are doing a +lot of very good work. But Dr. Horn and Dr. Golden, you have +both been around this process for a long time. There are some +operators out there who have done a pathetic job for a very +long time. You probably know who they are better than I do. I +hear about it from members. They come up to me. They have been +fighting the problem at home for a long time, and nothing ever +happens. Why is it it is so difficult to change grantees when +it is obvious to virtually everyone that there is a significant +problem? Dr. Horn, you are in the hot seat right now because +this is your job. So I will let you begin. + Mr. Horn. Well, first of all, let me say from the outset +that I believe that most Head Start programs are operating +well, that most people who work in Head Start get up every day, +go to work and try to do the best they can to further +development of children who come from an economically +disadvantaged background. So I also believe that Head Start is +the embodiment of a very important ideal. That ideal is that +now children should be disadvantaged by the circumstances of +their birth in their overall education. + So I don't believe that trying to improve the oversight of +the Head Start program ought to be equated as some have tried +to equate it with an antipathy toward the program in general. I +think it is a good program and a program that deserves our +support. But there are problems. Some of those problems are +internal within my agency. And some of them statutory. And to +answer your question about replacing grantees, there is a +problem statutorily and I know the GAO and we have a different +opinion upon this and it may be useful for the Congress to +settle this, because frankly we would like the opinion of the +GAO to prevail. Would that we had more authority than we +believe the statute provides. And here is the problem. There +are two sections in the statute. The first is section +641(b)(2). + And this section says, in part, that the secretary shall +give priority to the designation of Head Start agencies to any +local public or private non profit or for profit agency which +is receiving funds under any Head Start program. Unless the +secretary determines that it is, you know--and then it has some +exceptions. The problem is, you have to cross reference that +with section 646(a)(3) in the statute, which says in part that +financial assistance under the subchapter shall not be +terminated or reduced or an application for refunding shall not +be denied to a grantee unless the recipient has been afforded +reasonable notice and opportunity for a full and fair hearing. + Now, if you look at the requirements for notice and so +forth, and you add them up, the minimum amount of time to +actually defund a grantee who does not voluntary relinquish is +240 days and that is assuming the hearing before the +departmental appeals board occurs in 1 day. + Chairman Boehner. But the fact, is Mr. Wade, or Mr. Horn, +that if you look at the period from May 1998 to 2001, the--to +terminate a grantee, here is an example. It took 1,236 days. I +have got another one here, another example occurred between +February 1, 2001 and May, 03, 800 days from the start of the +review to the date of the termination. Now why would it take +the agency 24 long to make this determination? + Mr. Horn. Well, part of it has to do--we have no control +over how long the hearing is before the appeals board. And that +hearing can drag on for months. There are cases where it has +dragged on for over a year. Just the hearing. And we can't +order the DAB to come up with a decision in a shorter period of +time. But it seems to us--I am agreeing with you. We ought to +be able to move quicker toward termination of a grantee. + Chairman Boehner. All right. Dr. Golden. + Dr. Golden. I guess what I would highlight is that when I +started people said to me just this, that it is too hard. And +it turned out that in most cases it wasn't too hard. That is +how we were able to accomplish that termination and +relinquishment of so many grantees. And it is what we learned I +think about what makes it possible is that you have to have-- +you have to have high quality fact gathering. You have to have +hands-on involvement. I think that this helps to have not only +the high standards of Head Start, those are key, but the clear +vision about how those standards relate to the result, because +what I found when I went and talked to parents is that parent +boards of a grantee might initially have wanted to fight your +conclusion that it was deficient, but once you talk to them +about how what was going on was say the kind of fiscal problem +that we heard from Ms. Henry and that the teachers in the +classroom who they had such affection for really were terrific +and were going to be able to stay, once you did that you could +often get a relinquishment. + And I don't know the legal specifics of the issue that +Assistant Secretary Horn is raising enough to know if there are +additional things Congress could do. But the message that I +want to leave you with is that there is a great deal you can do +with the existing authority when you are focused on being able +to prevent a lot of problems with technical assistance and then +address the rest. + And I think the one big picture context piece I would put +on it is that we know something about the quality of Head Start +programs compared to the quality of other programs nationally, +because researchers go out and look. And we know in Head Start +not only is quality good, but it is unusually consistent +compared to, say, State pre-K or child care, so that the +overall, this elaborate and high standards monitoring process +is delivering at the same time that the Committee is clearly +absolutely right and the GAO is right, you can't have--you have +to address the individual cases that aren't being met. + Chairman Boehner. Well, I appreciate your comments and your +testimony about all the changes that were made in the 1990's. +But here is a June 1998 study from the GAO. Challenges in +monitoring program quality and demonstrating results. And this +isn't new. And the two of you know that this isn't new. That is +the part that is agitating me because-- + Dr. Golden. The 1998. I think that is right. The 1998 study +was very helpful to us. It highlighted how aggressively we have +moved on terminations, but it expressed the concern--and +relinquishments--it expressed the concern that the research +base wasn't as strong and so that is the next step which I +think is really key to work on. + Chairman Boehner. Let me ask one more question. And excuse +me for going a little bit over. But as Mr. Miller pointed out +in his opening statement, there are 1,796 little boxes that +every Head Start grantee has to check off. And I have watched +some of this occur as I have gone to Head Start centers. And +sometimes, between what we are asking the Head Start centers to +do in terms of--they are diligent about wanting to check those +boxes off and the different offices that are reviewing various +parts of the program, is there ever an opportunity, one, to +look at the overall program itself that the grantee in terms of +fiscal management, quality, results? That is one question. + And second, are we creating an environment with 1,796 boxes +to check off that we are distracting the local grantee from +actually accomplishing results for low income children who need +the help? + I will let you start, Dr. Golden. + Dr. Golden. OK. I think that is a great question because I +think the key issue for the Committee and for anyone managing +the program is that on the one hand, we know from the research, +we have studied how programs that do a good job at the +standards do for results for kids compared to programs that do +a less good job, and so we know that high standards really +matter and that carrying out the high standards really matters. + At the same time, I think you are absolutely right that you +want to be looking at those standards in a way that is focused +on results not a way that is picky about details. And so one of +the things that I think is important about the way the +regulations now talk about deficiencies is that those are meant +to be not just about counting up the boxes, but if you are +going to go into this really serious program improvement +process you have to step back and you have to say this is +serious. This is something that is getting in the way of the +program's success. So my own view would be that high standards +really matter, and we know that from the research; that in +enforcing those high standards you have to keep your eye on the +big picture, do a lot of training and technical assistance, and +that as the Committee moves forward, that is one of the reasons +that I recommended thinking about fiscal and program issues +together in carrying out GAO's recommendations because you are +absolutely right. You don't want to be pulling people in +multiple directions. You want them kept focused on the big +picture. + Chairman Boehner. Dr. Horn. + Mr. Horn. I think one of the strengths of the Head Start +program is its focus on local control and the ability of local +programs to design a program that meets local community needs; +and there is a tension between preserving that local control +and that local flexibility and the degree of Federal oversight +that we want. + I think that there are two things that the Federal +Government ought to do when it comes to oversight of the local +programs while preserving the ability of the local programs to +be flexible to meet local community needs: + First, we ought to make sure, at a minimum, that money that +you here in Congress appropriate for Head Start is used for +Head Start purposes, No. 1, and is being used to the maximum +extent possible to deliver quality services to kids, not to +provide outrageous salaries to some executives. + The second thing we ought to do, and I agree with Dr. +Golden, is to focus on results. If all of our monitoring is +focused on process and we lose sight of results, then the +monitoring isn't really very useful. We need to find a way to +ensure that as we are monitoring these programs, that at the +end of the day what we really care about is not whether certain +processes and procedures were followed to the T, but the kids +are actually developing well as a consequence of those +programs. + Chairman Boehner. The gentleman recognizes the gentleman +from California, the Ranking Democrat, Mr. Miller. + Mr. Miller. Thank you, Mr. Chairman. Let me see if I am +hearing some of this correctly, Dr. Golden and Secretary Horn; +we have 1,600 grantees roughly, is that correct? + Mr. Horn. Yes. + Mr. Miller. You say as a result of the high standards in +effect, the program is delivering what we expect it to do on +behalf of these children. And I think, Mr. Horn, in a different +way you arrived at the same conclusion. Overall, the program is +in fact delivering the kinds of services that we in the +Congress and other people expect from the Head Start program; +is that a fair assessment? + Mr. Horn. I think most programs are doing a good job. + Mr. Miller. And I think that would be probably our +experience. There are obviously some cases when it goes wrong, +it seems to go wrong in a rather dramatic and even criminal +fashion. But when I look at the GAO report, it seems to me that +there is a lot of failure to comply with these regulations or +with what would be good fiscal management in some cases, or in +some cases there is programmatic failure to comply; you are not +doing right by the children. + But it seems--what I see in this report is you are cited, +so to speak; you are told that this is the deficiency and you +are told to correct it, and then there is this heavy reliance +on self-certification. And it would seem that the average +grantee could think that these people are never coming back, +because not only may it take a long time to relinquish one, it +looks like it is a long time before you get back to find out if +in fact it was corrected, or, even as you go into the next +cycle, you find out--the very same problem sitting there +staring you in the face. + Is that a fair assumption of what GAO is telling us? + Ms. Shaul. Yes. + Mr. Miller. Pretty sloppy layman's language. + Ms. Shaul. There were a variety of noncompliances, from +grantees that might have only one, all the way through to +grantees who are deficient. I think when you have a grantee +with a very low number of noncompliances, probably on their +self-certification, could be affected, because it is a fairly +small issue. But when you begin looking at grantees who have +multiple citations of noncompliance, or who are deemed +deficient, of course that wouldn't be appropriate. Deficient +grantees can't self-certify. They have to have a quality +improvement plan. + Mr. Miller. What part of the universe are those people +where this is serious? + Ms. Shaul. In the 2000 data we reviewed, of all the +grantees about 13 percent were deficient grantees. And in that +group that we said had at least one noncompliance, it was 17 +percent of that group. + Mr. Miller. This is a theory. This is a manageable +caseload. If you want to provide technical assistance, if you +want to provide follow-up, if you want to make sure these +things are corrected and people are coming into compliance, +this is I think manageable, Secretary Horn, is it not? + Mr. Horn. Yeah, I do. However, I don't think it is +manageable with the old practices and procedures that we had in +place. And that is one of the reasons we have restructured the +way that we deliver training and technical assistance to local +Head Start grantees. In the past, there was sort of an +overreliance, in my judgment, on going to conferences and being +trained at conferences. There is a certain efficiency at +training at conferences, but not an effective way of changing +behavior. + What we are interested in doing with the new training and +technical assistance network is to do much more training and +technical assistance onsite at the local Head Start program, +and not just with in-services, but with experts that come in +and provide mentoring and guided practice and come back again +and again to make sure that appropriate changes have taken +place. + Mr. Miller. That extends to compliance and with program +regulations? + Mr. Horn. I agree completely that we have relied too much +in the past on self-certifications, and we issued guidance +recently to all the regional offices that said we are no longer +going to allow self-certification--certainly not for deficient +grantees--but, rather, they are going to have to travel to the +local programs to make sure they are fixed. + Mr. Miller. In terms of flexibility, you talked about what +happened in 93 with terminations and relinquishments. Those +were two: You either terminate in an adversarial process or you +show them the wisdom of their ways and you get a +relinquishment. + And there is also this question as to whether or not you +can deprioritize a grantee, which would then allow competition. +Is that a cumbersome process? + Dr. Golden. I think you have heard that there is some +disagreement between GAO and the Assistant Secretary about what +is legally possible under the current statute, which I am not +expert on. We didn't need to go to that strategy, but used the +other strategies that involved termination. + Mr. Miller. Dr. Shaul, when I read your discussion on page +16 of the denial of the priority--and you make the point, which +I think is an important one, that denying the priority status +to a grantee who has been part of the community for years and +has educated multiple generations, this is a serious decision. +And one of the things we like in this community is having some +continuity. We don't want to change a grantee or vendor every +year. I don't think that is helpful. But it seems to me you are +suggesting that can be done without a lot of hassle. If you +find that they have consistent nonperformance you can +deprioritize them, or the Secretary can. + Ms. Shaul. Our understanding of the law, Congressman, is +that if the Secretary says that a program is failing program or +financial standards, that that program does not continue to +have priority, and therefore the agency could recompete. + Mr. Horn. If that is the case, I would love the Congress to +clarify it, because our lawyers says that is not the case. + Mr. Miller. Have you tried to do it? + Mr. Horn. Our lawyers tell us that the statute requires +that you cannot deny--you cannot either terminate funding or +deny a funding application until the grantee has had an +opportunity for a full and fair appeal, if they choose to +appeal, which is the reason why we too try to move to voluntary +relinquishments. The average number of relinquishments and +terminations under the Clinton administration was 16 per year +and under the Bush administration is 13 per year. We are not +talking about a huge difference. But we do rely upon voluntary +relinquishments, as the Clinton administration, precisely +because it is very difficult for us to move to termination, +given the statutory requirement that we cannot in fact deny +refunding to a grantee until the appeals process has played its +course. + Mr. Miller. If I could have Dr. Shaul respond on that +point. When I read this, it sounds like this is all doable. +Your attorneys have the same caveat? + Ms. Shaul. Our attorneys looked at one case where there was +a decision made that allowed the agency to select a grantee +who--to deny priority to a grantee that applied to take on an +expansion grant. And we used that as the basis for saying if +they could deny it in that case because one of the delegate +agencies was deficient, that that would--we thought that that +would apply in other circumstances as well. That is the case we +cite in our report. + Mr. Miller. Mr. Chairman, I have had a number of problems +in my area, more on the programmatic side than on fiscal side. +And I don't know, it seems to me if you ride them pretty hard, +you could get the changes; whether it is in people running the +program, seems to me you could bring these programs into shape. +And the ones that are in the newspaper with the travel and the +purchases and the credit cards, I don't know why somebody +didn't just call the cops. This behavior went way out of +bounds. This isn't about compliance, this is about criminal +intent. And I don't know why the board--I don't know if we can +bring judgment into play here, but somebody failed to pick up +the phone and call the district attorney and say someone is +absconding with the funds. This is beyond this at the moment, +but there is another failure going on here. + Mr. Castle. [Presiding] Thank you, Mr. Miller. I yield +myself 5 minutes for questioning. + I would like to follow up on that line. How those things +happened and were never detected I don't know, regardless of +whether they should have happened or not. But let me try to get +a bigger picture, because I am having trouble with this hearing +because I did spend some time reading the report and marking +up--my staff did as well. I think this was a pretty damning +report and I didn't look at this as having a lot of positives. + And I am pleased, Secretary Horn, things are happening as a +result of it, but what happened before didn't make me real +happy. Maybe I am wrong. Everybody is sort of making nicer than +what I would have, based on what I read at this hearing. + Dr. Shaul, if you could help me, your title is Director of +Education, Workforce, and Income Security issues. How many of +these types of reports have you been involved with in your +career at GAO--not Head Start--but reports where you were +either the head person or key person putting it together? A +dozen, 100 or-- + Ms. Shaul. Probably more than 50, less than 100. + Mr. Castle. How does this rank in terms of what you stated +in here in a general sense? I read this and I didn't read a lot +of positive in here. I read, to me, that we have government +problems. We have problems with these agencies as well that +have done the things that Mr. Miller referred to. But it seems +to me that we are not carrying out our responsibilities, and +maybe even at the congressional level not carrying out our +responsibilities the way we should have here in recent years. +Am I misreading that, or are you saying you are just pointing +out the problems but there are a lot of good things as well? +What is going on here? + Ms. Shaul. Our report, Congressman, was designed in part to +look at the processes in place for oversight and then what +happened when problems were found. And I think basically what +we are saying is there are enough processes in place. In our +chart you can see there are many, many. But we didn't believe +that the agency really pulled the information together +effectively so it could do a real risk assessment, so it could +really target its resources. + Mr. Castle. Stop right there. In my view, that is the real +problem. And in following up on what Mr. Boehner said, that +questionnaire of 1800 things that they have to mark up, there +is a heck of a lot of information flow, but are we handling the +management of that information? Is that really at the crux of +this problem, so that we are not doing the proper supervision +and administration of these programs--because they complain +about it as well-- and, you know--and maybe they are right--the +Head Start programs? + Ms. Shaul. I think there are two issues. Our report wasn't +really commenting on the overall quality of the Head Start +program. We know it is a popular program. What we were focusing +on was the oversight of the program by the Department could be +improved by bringing together information in a much more +effective fashion, and, as I said, targeting the resources. + Mr. Castle. Let me talk about the information again. I +mean, one of the complaints I have heard about is that the Head +Start agency--there are those forms, I don't know if they are +self-inspection or what they are, they are voluminous, +literally in the many hundreds and couple thousands, and +information is derived from that. There is information which is +derived from the various reviews which are done here. Is there +a better way of approaching this? + Without criticizing that--and maybe I should open this up +to Secretary Horn and Dr. Golden as well--but are there ways on +improving this? I don't think there isn't anybody here on +either side of the aisle that doesn't want to make Head Start +the best program we can. We all like and admire this program as +well. And we had trouble with this legislation last year and we +would like to pass legislation this year, but we want to +effectively monitor this without having these groups spending +all their lives without having to fill out forms. And my +impression is there is a lot of information flow without much +coming from it which is really beneficial. And as a result, we +don't know where the programs are. We don't seem to be able to +terminate the programs, and there are some serious and +incredible flaws in at least a dozen, two dozen, programs that +seems to me that somebody should have caught. Why isn't all +this happening? Does anybody want to help me with that? + Dr. Golden. I was going to comment on the more general +information flow question, and the question is where does the +information for monitoring go? And I do want to note, because +there is a lot of research around Head Start, it is possible +for us to know some things that we don't know about how the +programs work and what is out there. One of the things we know +is that when researchers go in and observe programs, even +though Head Start is spread out all across the country, they +find consistent good quality. They find very few classrooms +that are of low quality compared to when they look at, say, +pre-K or child care settings, which are more varied and of +lesser quality. + So what I would take from that--even though I think you are +absolutely right that there is an enormous amount of +information and some of it doesn't get used well--that, +clearly, gathering this information in a lot of areas is having +an effect in terms of consistency, and that is because of the +work the Committee has done to make sure that there is rigor. + The way I read the GAO report was that it provided very +important recommendations for a particular set of programs, for +both pulling together fiscal information for a particular set +of programs that could build on the capacities you already +found there and that needed to be pulled together. + Mr. Castle. I would like to hear from Secretary Horn as +well. You are basically saying that that information flow, you +think, helps give them parameters in terms of what they are +doing, and therefore we have a consistent, reasonably high +quality of programs at Head Start? + Mr. Horn. I want to agree there are high-quality programs +at Head Start. I think most of the programs are delivering +quality services to the kids, and that is borne out by some of +our survey studies, particularly through the FASA survey. But I +agree we have not made maximum use of the information that is +available to us, and we need to do a better job. + We--for example, it is astounding to me as it is to you +that we can have Head Start directors making $200,000-plus and +not have somebody question that in a refunding application and +to ask for the comparability study which is required by our +regulations to show that that salary is in line with other +executive directors in similar situated nonprofits in that +community. + The fact that the Head Start programs are required to +provide us every 6 months with a history of their drawdowns and +expenditures, not in detail, and that those are not being +reconciled on a regular basis in the regional offices; we need +to do a better job, because if you start to see over time a +grantee which is--whose expenditures are going up at a +precipitous level or who are drawing down too early in their +grant period, that should be a red flag to us to go out to the +program and ask what is going on. + I think most programs get themselves in trouble not because +they wake up and say, gee, what can I do that is illegal or +fraudulent today; I think a lot of programs get themselves in +trouble because they don't know better. They find themselves in +a situation where they have overspent their grants and don't +know how to deal with it. And we have to do a better job +working with the local Head Start programs and making sure they +don't get into those kinds of trouble. + The best system in the world is not going to be able to +detect immediately every instance in which someone submits +fraudulent data to us, but we can do a better job with the +information we have available to us, and we are committed to +doing so. + Ms. Shaul. If I could just add one thing to support this. +One of the noncompliance areas has to do with program +governance, and that is really the place where the day-to-day +oversight of the agency occurs, not through the Federal +oversight, which is a more systematic and systemic kind of +approach. + Mr. Castle. You mean a local board of directors is running +that? + Ms. Shaul. The importance of the local board of directors. +We all know in other venues, the importance of boards in +providing some oversight. So the local boards are extremely +important. + Mr. Castle. Maybe we can make Sarbanes-Oxley applicable to +them. That would take care of that problem. That is a joke. + I recognize Mr. Kildee for 5 minutes. + Mr. Kildee. Thank you, Mr. Chairman. Thank you for the +hearing today. + I know you are concerned about prolonged appeals and you +listen to your attorneys. I can understand that. But I can +recall Secretary Shalala probably didn't listen to her +attorneys. I remember in 1 year she got rid of 100 grantees +under the same law. Maybe she had different attorneys. But I +would think that you might want to change your attorneys. I +have done that a few times, too. + Either these grantees relinquished their funds or she +pushed them out. A little more aggressive action for those who +aren't really functioning well might be warranted. You might +look into that and consult your attorneys. + Dr. Golden, it is good to have you before this Committee. I +have memories of your testimony before this Committee from +years past. Should good programs be required to recompete? And, +if not, how should we determine which ones should recompete? + Dr. Golden. Thank you for asking that, Congressman, because +one of the points I made in my testimony is that we need to be +able to have turnover when programs don't succeed; but when +programs are good, we need to have continuity. And the +different several sources of evidence I think suggests that +that is what works for children. + That bipartisan advisory committee I mentioned did some +looking into what it takes to build community connections to +serve children well, and they concluded you needed continuity. +My own research has suggested the same thing. And when I was in +the district working on child welfare and working with kids, as +you heard from Ms. Henry, kids who have been abused and +neglected and have lots of instability in their lives, having +that Head Start program as a source of stability was really +important. It was a place you could build continuity. My own +view would be that good programs should not be recompeted. You +should not be adding a source of instability. + In terms of which programs, I guess my own view is that the +structure we had around deficiencies where you are looking at +programs that seriously can achieve the goals of the program +and can't fix it is a pretty good framework. We may need to +fine-tune that in some way. But right now, what we have at the +Federal level is the ability to say once we pull together the +information, this is a program that has a serious problem, we +are going to give them a very short amount of time to fix it; +and, if not, they are not doing a service to children. + Mr. Kildee. I appreciate your response, Dr. Golden. + It has been proposed that the Head Start program be block +granted. Some don't like to use that term, but we all know it +is a block grant. I have been in Congress 29 years and I can +smell a block grant a mile away. So it is a block grant. Would +this help or hurt Head Start, especially in the area of +accountability? + Dr. Golden. Let me not use the word ``block grants,'' and +that sounds as though it is under dispute, and talk about what +I think the research says about what works for kids. I think +that the research on early childhood says that high standards, +like the high Federal performance standards and consistent +enforcement, consistent quality, are what is key. And I think +we know from a variety of sources that the way you get +consistent quality is through the Federal monitoring and +enforcement. + So some of the kinds of research that I turn to to draw +that conclusion, the reviews of the quality of Head Start +programs through observation compared to--for example, there is +a recent study that compares that to observation of State early +childhood programs and finds the Head Start programs higher +quality. When you look at State capacity to do monitoring or +quality enforcement in child care and pre-K, what you find is +enormous inconsistency; and, in child care, a very great +difficulty with having high standards to start with. + I learned some more about this with the research I am doing +now at the Urban Institute where we are looking at State +programs, programs for low-income children more broadly. One of +the things you see is that when there is devolution, when +States are asked to take responsibility for programs for low- +income kids, State budgets are so hit hard by the recession, by +the ups and downs, that they get hit by the State budget crunch +at the very same moment that there are more poor children that +need help, so it doesn't work as a way to get consistent high +standards. + I think what I would say is what it takes to deliver on the +goals of Head Start, on the school readiness, on the learning, +on the results, is consistent, high standards, the Federal +performance standards in force through an effective Federal +monitoring structure. + Mr. Kildee. Thank you very much. + Chairman Boehner. [Presiding] The Chair recognizes the +gentleman from Minnesota, Mr. Kline. + Mr. Kline. Thank you, Mr. Chairman, and you all for being +here today. + I would like to pick up on the notion that Mr. Miller +raised earlier when he was asking about the universe and the +scope. We see--we have the anecdotal evidence here clearly that +there has been abuse. We have the stories of directors making +$200,000-plus salaries. And I am looking at the report, Dr. +Shaul, and there is a number in here on page 2 in the summary. +I would like you to think I got past the summary, but let me +refer to the summary. It says this is a concern because ACF's +data shows that more than 76 percent of Head Start programs +that were reviewed in 2000 were out of compliance with +financial management standards. + And in response to Mr. Miller, when he asked about the +universe, I think you said there was a 13 percent number and 70 +percent of 13. Could you take a minute and sort out the +percents here, to the end where how big is the problem? + Ms. Shaul. In terms of serious problems, Congressman, those +would be grantees who are deemed deficient in the 2000 year +sample that we looked at of all those grantees that we reviewed +that year, 13 percent of those grantees were deficient. Now, if +I move to the pool that we said had at least one noncompliance, +the 76 percent--17 percent of that group, since it is a smaller +portion of the grantees--17 percent of that group were +deficient. Those are the most serious. + I would want to make one point on the record here too, is +that we did make a recommendation that the agency look at +developing a clear definition that both it and the grantees +know what is deficient, since we found that there were some +inconsistencies and deficiency determinations. + Now, to go back to your question about how serious. When we +came to that 76 percent, we looked at one noncompliance in any +one of three areas which we considered important to financial +management. And so there was a wide range of problems at +grantees, from grantees who might have had only one +noncompliance to grantees who might have had dozens of +noncompliances. So there is a big range from the first grantee +who is cited with the noncompliance all the way through to +grantees who were deficient. + Mr. Kline. Could you help me a little more and sort of--and +to get out of the sort of deficient one point, many points and +so forth, could we look at the Head Start program that grantees +out there, how many--what percentage of the total universe of +Head Start grantees are in your judgment--and I am certainly +willing to take subjective here--are in trouble; just don't-- +absolutely do not know what they are doing and therefore are in +major noncompliance or perhaps occasionally on purpose +noncompliant? Of all those programs out there, how many should +we be worried about? + Ms. Shaul. Congressman, our review is limited to the +financial aspect. If you are asking for the program as a whole +in any given year, HHS reports something around 15 percent or +fewer of its grantees are deemed deficient. + Mr. Kline. And financially, when you cut through the 13 or +16 of 76, what is that number? + Ms. Shaul. The number would be slightly lower, because HHS +makes its determination about deficiencies looking across the +program standards, not just the financial ones. + Mr. Kline. That does help me understand the scope. And I am +getting ready to yield back, but I am going to express my +concerns. We have a 1998 report and a 2005 report indicating +that there are difficulties. And so I think, Mr. Secretary, you +can see where there is some frustration on our part that we +don't seem to be making the progress that we ought to be. + Thank you. I yield back, Mr. Chairman. + Chairman Boehner. Chair recognizes the gentlelady from +California, Ms. Woolsey. + Ms. Woolsey. I have three comments and two questions. + The comments. First of all, when we are talking about +appeals and hearings, I would like to remind everybody in this +room that this is still America and we do have a process for +appealing for what we don't think is right. Second, I would +like to say where there is a will, there is a way. And I think +that this report has laid this out for us. We can, if we want, +take this report and make it punitive to the Head Start +directors and the Head Start program in general, or we can use +it to learn and to help and to prevent future problems. And +that depends on what this Congress wants to do with the report. +Third, don't throw the baby out with the bath water. Most of +the programs are doing a good job, and every single person up +there has said that. So the idea that we would recompete every +year with every program would be absolutely wasteful and +inefficient; it would punish the good programs for the problems +of just a few. And I don't think we should be writing law based +on a few bad apples. There will always be a few bad apples. Let +us prevent those bad apples from being part of our programs. + Mr. Horn, you mentioned salaries at least three times, so +that must be a problem you see with Head Start programs. And +from what I can tell, there are some outrageously high salaries +and/or benefits with a few program directors, from what I can +tell. But the average salary of a director is under $57,000 a +year. Do you think that is excessive, one? + And two, given that HHS approves the budgets of these +programs, who approved those excessive salaries? + Mr. Horn. Well, first of all, it is not just me who worries +about excessive salaries. Apparently the Congress does too, +because they put the salary cap on Head Start staff in last +year's Labor-HHS appropriations bill. I am not against people +making money. The real tragedy in my view is somebody making +$150,000 as a Head Start director. It is not that they are +making $150,000; the real tragedy is if they are still paying +their teachers about 6 or 7 bucks an hour. When you think about +salaries in Head Start, it is not just looking at the top +salaries, you have to look at the salary structure. + Ms. Woolsey. I am asking about the $56,670. + Mr. Horn. I think most directors of most Head Start +programs have salaries that are reasonable and have a +reasonable salary structure, but that doesn't mean that we +ought not to identify those who are paying themselves. + Ms. Woolsey. Why weren't they identified when the detailed +budgets were before HHS each year? + Mr. Horn. Very good question. And we have issued guidance +to our regional offices that they require and ask for and +receive information on the salaries of not only--of the +salaries of the directors and the top executive staff, but of +their teachers as well; because I think it is very important +that we take a comprehensive view every single time there is a +refunding application that looks at the complete salary +structure, because, as I said, it is not just looking at the +director's salary that has me bothered. But what bothers me is +when someone is making a high salary and paying their teachers +6 or 7 bucks an hour. + Ms. Woolsey. What is the average salary of the director of +the HHS program, or your program, of the director of the +assessors or the fact finders? What is the average salary of +the fact finders in your Department who are going to training +and technical assistance? + Mr. Horn. I don't have that information. + Ms. Woolsey. I bet it is a lot higher than a lot of these. +We should look at that. I mean apples and apples. + Mr. Horn. My salary is substantially below the cap that the +U.S. Congress put on Head Start directors last year. + Ms. Woolsey. Well, OK. + Dr. Shaul, I have a question. You said something about +there being a relatively small number of grantees that were +seriously deficient and not closed. How many of those actually +improved so they didn't have to close? Was there any way to +know that? + Ms. Shaul. Congresswoman, we did not look at that, but I am +sure one could tell the answer to that question by going back +to the HHS data. + Ms. Woolsey. But it could be. + Ms. Shaul. We could certainly do that. And certainly other +grantees who are deemed deficient, only a portion of those have +had their grants terminated or they have been relinquished. One +could presume that they have gotten the technical assistance +they needed to improve. + Ms. Woolsey. I have one last thing to say and that is to +Ms. Henry. Good witness down there. And what you have to know, +don't ever be intimidated by us. You are sitting there, and you +are the teacher and we are the students. You know way more than +we do. + Chairman Boehner. The Chair recognizes the gentlelady from +Virginia, Ms. Foxx. + Ms. Foxx. North Carolina. + Chairman Boehner. I was looking at the gentlelady from +Virginia, Ms. Drake. But, Ms. Foxx, you are recognized. + Ms. Foxx. Thank you, Mr. Chairman. + Ms. Henry, I would like to thank you for being here, too +and thank you for what you do. We appreciate you very, very +much and thank you for what you do. + I would like to make a brief comment and then ask Dr. Horn +a question. Dr. Horn, I was on the original board of the Smart +Start program in North Carolina when it was formed about 1995. +And that program was designed to give maximum flexibility to +local programs in North Carolina, but it is State-funded +primarily. + I have always had a little bit of experience of program +evaluation over the years in my role as a university +administrator and community college president, so I know a +little bit about program evaluation. Smart Start, where we +funded 12 programs, and then 12 more, and then 12 more, and +then we had one or two programs that really had problems, and +we almost could know that from the very beginning that they +were going to have problems. We could tell that from the +criteria that had been established, and yet we funded them +because we were trying to do one per congressional district. +When we abused the system to make it fit, we created problems. +But over time, we had few people who really abused the system +and misused funds. And part of that is because there was not a +consistent accounting program established and there was not +consistent evaluation of the programs done at the State level. +And what wound up happening was there were both sins of +omission as well as sins of commission that occurred. + What is wrong with the Federal Government establishing +oversight that would establish minimum sort of requirements for +evaluation, minimum requirements for accounting standards and +those kinds of things? In fact, I am not very much involved +with Smart Start anymore, but my understanding is they have +installed a statewide accounting program so that people can--so +apples and apples can be compared. + What is wrong with the Federal Government establishing a +mechanism for gathering information and evaluating at the +Federal level, and yet leaving capability for local control, +which you said is a very difficult balance to strike? And has +anybody attempted to do that? + Mr. Horn. Well, two things. First of all, there are +certainly consistent ways that the Federal Government asks for +information from the local programs. I think you are suggesting +a step further than that, which is that the Federal Government +should say precisely what accounting package they use and so +forth. That is sort of left up to local grantees in the Head +Start program. But there are consistent methods for us to ask +for information that they have to generate for us. + I think the difficulty that GAO pointed out is that we +don't always use that information to its maximum potential. But +it is precisely on this point of consistency that we +implemented the National Reporting System in Head Start, +because prior to the National Reporting System, every grantee +could determine for themselves how they were going to measure +outcomes. + And as someone who has a history in program evaluation, I +realize that as a Federal program manager, if people are +measuring what they think is the same thing but in different +ways, you can't compare them. Even worse, if you don't know +they are measuring them in different ways, you compare them +anyway, and then you have no idea whether your interpretations +are correct. + So is there anything wrong with the Federal Government, in +appropriate areas, standardizing the way people collect +information or report information? Absolutely not. + Ms. Foxx. Follow-up, if I could, for Dr. Shaul and you too. + Did we see consistent problems or is there a thread that +runs through? I know, again from having operated a Federal +program one time in my life, grantees get together and share +information, talk about what works, what doesn't work. Did you +see regional problems where people are sharing bad information +or how to get around the system? Are there regional issues, +State issues? Are there just programs stuck out there all by +themselves? Is there any kind of pattern to the problems that +you saw? + Ms. Shaul. We did an analysis of which of the Federal +standards and regulations were the ones that were most commonly +a problem for grantees, and the ones that came up most often +were in the program governance area, particularly things like +the ability of the agency to generate reports that could +provide information to its policy boards, its parents, and to +the staff so they could know what was going on in program +management and operation. So that was a fairly common thread. + Also there was an issue that came up fairly regularly about +difficulties in establishing practices between the policy +boards and the governing boards about how they would share +program responsibility, which sometimes meant that agencies +were not in touch with what the community wanted them to do. +Those are two areas. + One thing I might add to the question you raised earlier, +too, I think probably all of the Head Start programs or the +entities within which they are housed are subject to the Single +Audit Act, so there is that uniformity across the agencies. +However, as Dr. Horn pointed out, that information isn't always +used. + Chairman Boehner. The Chair recognizes the gentleman from +Texas, Mr. Hinojosa. + Mr. Hinojosa. Thank you, Mr. Chairman. I also want to thank +the panelists for your presentation and coming to visit with us +this afternoon. + My first question is to Dr. Horn. Dr. Horn, in your +testimony, you highlight some of the administration's +recommendations for this reauthorization of Head Start. +Specifically, you ask for more discretion to use funds in the +most effective manner, and that sounds good. + I am concerned that the track record at HHS does not +warrant increased discretion. Let me tell you why. Currently, +13 percent of Head Start funding, which equals $897 million, is +set aside for the Secretary of HHS to carry out a list of +activities, including funding migrant and seasonal Head Start +Training and Technical Assistance, quality assurance, and +several other activities. Clearly, one of the messages we take +away from the report that we have been discussing is that there +is a need for Training and Technical Assistance and greater +oversight. Furthermore, despite HHS studies showing that +Migrant and Seasonal Head Start is reaching a measly 19 percent +of the eligible population, and appropriations language +directing the Secretary to develop a plan to serve more migrant +children, the Secretary has not used his discretion to close +the access gap for migrant children. In the 9 years I have been +in Congress, this has been one of my biggest concerns, and I +don't see it happening. + Please break down for me the $897 million in big +categories, how it is being spent by HHS. + Mr. Horn. I would be pleased to present that and give that +to you for the record. I don't have those numbers in front of +me right now, but let me respond to the 19 percent figure. + When it comes to the migrant program, the denominator is +all children zero to five. When it comes to enrollment of +children in Head Start, the denominator is 3- and 4-year-olds. +You are going to get a smaller percentage because your +denominator is over 5 years, zero to five, and there are more +kids. Whereas in the Head Start program, the denominator is 2 +years of kids, 3- and 4-year-olds. What we have to start to do +is look at apples and apples and not apples and oranges when it +compares to the enrollment of children in those two programs. + The other thing I would say is that we have made a very +special effort in the last 3 years in this administration to +enroll Hispanic children in the regular Head Start program. We +distributed, as far as I know for the very first time, Spanish +language television and radio PSAs specifically targeting +Hispanic and Latino families to encourage them to enroll in +Head Start. We have been working with chronically under- +enrolled Head Start programs who--one of the reasons they are +often under-enrolled is they aren't very effective at reaching +out to Hispanic and Latino families. We are working with them +to do that. We held the first-ever Hispanic Institute for Head +Start just a month or so ago. And in fact, the result of that +is that we now serve a greater number of Hispanic and Latino +children in Head Start than we do any other subgroup. +Historically, that that has not been the case. Historically, +the largest subgroup that we serve is African American +children. And this year is the first time that we are seeing +the plurality of children are actually of Hispanic and Latino +descent. + Mr. Hinojosa. Your response is one that is very +bureaucratic, and I am not going to accept that because we are +dealing with the total number from zero to five, and that the +Head Start children are just for the 2 years, that this 19 +percent of the eligible population of those children from the +migrant and seasonal workers is OK. + I have said it is not OK 9 years ago, and I don't see you +or anyone changing the numbers in a way that we compare apples +to apples and we get the number to at least 50 percent of the +eligible children. + That you are bringing up some Spanish language and Spanish +written material, I accept that. I have seen the improvement in +some of the materials that are coming to our children. My +problem, my concern, is that we don't reach 50 percent instead +of the numbers that we have gotten for the 9 years I have been +in Congress. If you want to compare apples to apples, do it. Do +it so we can have something that we can really measure the +outreach of. And I would love to see the report that gives me +the answer to my question, how you are using the $900 million +of that 13 percent of Head Start funding. + With that, Mr. Chairman, I return the balance of my time. + Chairman Boehner. The Chair recognizes the gentlelady from +Virginia, Ms. Drake. + Mrs. Drake. Thank you, Mr. Chairman. + First of all, I would like to thank you all for being here. +Your testimony has raised a lot of questions in my mind. I +think you can hear tremendous support for Head Start. We +realize the value of it and realize the value of continuing +very good programs. But I think after a program has been in +place for 40 years and we hear the kind of abuses that we are +hearing about, it is very upsetting to think that we haven't +determined a better way to monitor this program. + And I would like to know from you, Mr. Horn, these cases +that we read about in the cities that were cited, are these +programs that you were already investigating or maybe they were +in an appeal process? Or were they new to you when the press +reported some of these abuses with credit cards, vehicles, +salaries? + Mr. Horn. I think it is quite variable. In some cases we +were involved, and in some cases the inspector general's office +was involved, and in other cases we were not. + Mrs. Drake. When they file these reports with the 1700-and- +some boxes with the information that you want, does somebody +actually review that information; or are there certain +components that they look at based on are they self-certifying, +or are they ones you need to look more closely? + Mr. Horn. Are you referring to the PRISM review information +or the program information report? + Mrs. Drake. You mentioned that they have to file a report, +but there seems to be no consequences from that report. + Mr. Horn. Well, we have implemented a policy that says that +except in--that the exception shall be, if there are instances +of noncompliance, the exception shall be self-certification as +opposed to the acceptable means of dealing with noncompliances; +that noncompliances in the future, except for when we are +talking about relatively noncompliances, shall be certified by +a visit directly to the Head Start grantee. + I think that is going to go to a long way to ensuring that +the kind of situation that the GAO talked about between 2000 +and 2002 doesn't occur; that we actually show that changes have +been made. + Mrs. Drake. I think one of the questions I had as well is, +are these people that are so blatantly abusing the program--and +I think we are very angry about that, because those are +children we aren't serving--are they providing you fraudulent +data on those forms, or are they coming right out and telling +you this? + Mr. Horn. I doubt the ones that are using the money to +support their private restaurant business are reporting that to +us on that form. Let me clarify one thing. It is perfectly +possible for someone to have inadequate fiscal controls and +still provide a quality environment in the classroom for +children. + Mrs. Drake. If they are spending money on their restaurant +or their vehicle-- + Mr. Horn. That is not an excuse for fiscal mismanagement. +Some are suggesting that, gee, because we have data that shows +that classroom quality is high in most Head Start classrooms, +that therefore that is a reflection of good fiscal management. +Well, not necessarily. You could have very poor fiscal +mismanagement, have someone paying themselves an exorbitant +salary, and yet have reasonable good quality in the classroom +itself. + But your point is exactly correct. The reason it is so +important for us to do a better job of fiscal oversight is +because every dollar wasted is a dollar that is not going to +services for kids. That is the real tragedy here. When somebody +is being given a Mercedes SUV as part of their compensation +package, that is money not going to kids. And that is why we +need to do a better job. + Mrs. Drake. Is it true that you have to fund the cost of +that program's appeal? + Mr. Horn. Yes. + Mrs. Drake. Why wouldn't people appeal if it isn't a cost? + Mr. Chairman, I know I am running out of time. What I am +hoping that we will do is look at what we are asking of these +programs, what should be the process to determine they are +doing a good job; maybe set up a way to help them if they are +not; but ones that are doing blatant things like this, that +they just be terminated immediately. Whether it is America or +not, I think it is criminal. + Mr. Horn. One last clarification. The notion that we cannot +move to restrict funding or terminate funding during the course +of an appeal is somewhat unique to the Head Start program. That +is not something that we generally do with grants from the +Federal Government. And most grant programs from the Federal +Government to a local program, if we believe that they are +underperforming or engaging in--lack of internal controls and +so forth, we can defund them immediately and then the appeals +process is still available to them, but we don't have to +continue to provide them with funds while the appeal is going +on. That is what is unique about this program. And that is a +problem--if in fact we can move directly and terminate their +funding without a change in the statute, please let us know +that, because we don't believe the statute allows us to do +that. + Mrs. Drake. In those other programs, do you also fund their +appeal like you do in Head Start? + Mr. Horn. No. + Mrs. Drake. Mr. Chairman, I hope those are things that we +look at. + Chairman Boehner. It is clearly under advisement. The Chair +recognizes the gentleman from Nebraska, Mr. Osborne. + Mr. Osborne. Thank you, Mr. Chairman. I would like to thank +Members of the panel for being here today and being so patient. + I know this is about Head Start. I would like to make a +somewhat broader comment. There was a White House report that +came out a couple of years ago that indicated there are roughly +150 different youth-serving programs under the auspices of the +Federal Government, and there was quite a bit of concern in +this report. Obviously, Head Start is one of those 150. But the +report basically said that there is a little coordination +between programs, little evaluation of programs to see if they +are really doing what they are designed to do. In some cases, +the statute actually prevented people from one agency talking +with individuals in another agency who may have a similar +program. And so there is quite a bit of frustration among +youth-serving programs around the country. And they approached +us and others and said, you know, we would like to see +something where we could pull all of these programs at least +under one umbrella, and take a look at them and make sure there +is not duplication and make sure there is not waste, fraud and +abuse, and make sure they are fulfilling their purpose and make +sure there are quantifiable, measurable goals that they are +attempting to meet. + And so we have introduced a Federal Youth Coordination Act. +But just a couple of examples of these concerns would be--we +have talked about Head Start today; but, for instance, a child +that is in foster care has to go to four or five different +agencies, and if you are in foster care it is pretty difficult +to negotiate that jungle. As part of the reauthorization of the +Elementary and Secondary Education Act a couple years ago, we +included an amendment for mentoring for success, and there were +two objectives to that. One was to broaden mentoring to provide +some money. But the second was to determine what programs +worked--you know there are all kinds of mentoring programs, +there are school-based, faith-based, there are one-to-one, +there are 1-to-10, over the Internet--and also to determine are +some programs saying let us cut drug and alcohol abuse by 50 +percent? Is that true? We haven't been able to get an answer. +The President's budget zeroed out this particular program and +said it hasn't fulfilled its purpose. The program was what we +have outlined and we can't get any answer as to any evaluation +that has been done. We have been trying to. The money has been +distributed, but what we wanted to do was to try to get a +handle on what works. + So that is just sort of an editorial comment and I would +like to proceed with a couple of questions, having gotten that +off my chest. + Ms. Henry, you haven't had a lot of questions here. How +long did the problems continue without action being taken? Is +there a time lag? How long a delay was there? + Ms. Henry. For many years prior to my involvement, they +have been happening, you know, the continuous deficiencies and +everything that has been happening. In Nevada, it has been +going on many years prior to my involvement. + Mr. Osborne. Dr. Shaul, how do you believe that competition +will help address the problems in communities served by poorly +serving grantees? I think you talked about competition being +important. + Ms. Shaul. Currently it appears as though it has been +difficult for the agency to replace grantees quickly. And we +believe that many grant programs do have an annual renewal +process. And we were not recommending recompetition at renewal +time for every grantee. But for grantees who are not performing +well, we believe that at renewal time, that would be a good +opportunity to give others in the community who might be able +to provide good services for children the opportunity to put in +an application and compete on a level playing field with the +current grantee and to have some determination made about which +of the entities might be able to best serve the children in the +community. + Mr. Osborne. And, Dr. Horn, this may be repetitious, and I +had to step out and if this was asked before, please let me +know. The study noted when Health and Human Services sent +different review teams to the same grantee, they often came +back with different results. And do you see any solution to +this, or do you have any idea why this was happening? + Mr. Horn. In particular, the study we did had to deal with +erroneous payments where the regular PRISM review team went to +the local grantees, and a piece of that PRISM review is to look +at whether children who are ineligible for the program are +being served, and to the extent to which those erroneous +payments are being made. And then we sent specialized people in +to look at the same data and they came back with two different +conclusions. + And that has led us in two places: First of all, better +training for review teams, the standard review teams on this +issue. The other thing we are implementing, which I think is +consistent with the GAO's recommendations, is this idea of +rereviewing a certain percentage of local programs that are +reviewed in the course of any given year by a specialized team +that will review them across the 10 regions. What they will +serve is as calibrators, if you will, for the adequacy, the +reliability, and the validity of the general review teams that +are sent out to the local programs. + So we review a third of the local grantees as we normally +do, but then we would send out these specialized review teams +to a random sample of those grantees to rereview them to make +sure we are applying the standards consistently across the +various regions and across the various review teams. + Mr. Osborne. I yield back, Mr. Chairman. + Mr. Castle. [Presiding] Mr. Price is recognized. + Mr. Price. I appreciate that, Mr. Chairman. Now is the time +you can ask questions and really get the truth. I want to thank +each of you for coming as well, and for testifying, and I have +concerns, like all of the Committee Members do, about Head +Start and not about its mission. Obviously, its mission is +noble. One of the things that may be that when a mission is so +noble, it may be that accountability and oversight gets less, +because anybody that questions the program itself then is +questioned for questioning whether or not the program itself +ought to continue, which isn't what we are talking about at +all. + But I have a very simple question, and it may be too simple +but I don't know. And that is, when I look over the numbers +that have been presented in the budget, I think that we are +spending $6.8 billion, about, for a Head Start program that +provides services to 919,000 or thereabouts children. Are those +numbers accurate? + Mr. Horn. Yes. + Mr. Price. 6.8 billion. If my calculator is working +correctly, that means we are spending about $7,400 per child? + Mr. Horn. It is a bit more, because what that calculation +does not take into account is services that are provided to +Head Start through other funding sources; for example, the food +nutrition program, the child care, and also Medicaid. + Mr. Price. I was being conservative. So the question is are +we getting our money's worth? + Dr. Golden. I don't know if I could comment on that, +because that is a really important question and one that as a +researcher is very dear to me. One of the things that Head +Start has, that goes to the several earlier comments about +evaluation, is that very few other Federal programs have very +detailed research, sort of meeting the gold standard of +research, meaning children in the program compared to +comparable children outside, that helps you answer both what +you are accomplishing and how much are you paying for it and +how much is the benefit. + In early Head Start, which is the program for babies and +toddlers, it is a bit more expensive than that, because, as you +know, in any State or in any circumstance, high-quality care +for very young children is more expensive because you need an +adult to be with fewer children. + Dr. Golden. There we have evaluation research showing the +effects on kids in terms of fewer of them, for example, in the +range that would be likely to target them for special ed for +disabilities. So we are seeing learning improvements that take +kids out of some of these expensive later experiences. + We have new information, I think, about early Head Start +bringing the kids up to about 4 years that should be--I think +will be--out this week. And then the equivalent evaluation +study about Head Start as a whole, there is a lag time in +research, so I had the chance to chair the group that designed +it when I was at HHS. But I gather that that will be out, I +hope, within weeks, perhaps months, in any case, in time for +this Committee to consider it. So I think one of the advantages +of Head Start is that whereas with some programs, you would +just have to guess or you would have to say there are lots of +early childhood programs out there and they show a four-to-one +return on expenditures; with Head Start there is actually some +additional detailed information to help the Committee look at +that. + Mr. Price. Dr. Horn, do you want to comment? Are we getting +our money's worth? + Mr. Horn. Well, first of all, I would say that when she +chaired the committee to design the implementation of the +national impact study, she invited me to serve on the +committee, so we both have an investment in that project. I +think it is a well designed project and, for the first time, +will allow us to serve with a national representative sample +randomly assigned to Head Start, not Head Start, be able to +determine what the true impact of Head Start is. + Mr. Price. The answer is, we don't know. Is that accurate? + Mr. Horn. I think the--I mean, my feeling is that we know +some things. I think the data is strong enough for us to say, +all things being equal, it is better for kids in economically +disadvantaged circumstances to get a quality program such as +Head Start than not. + Mr. Price. When folks in my neighborhood want their +children who aren't Head Start eligible to go to a program that +is similar to Head Start, the cost of that program is markedly +less than $7,400 a year. So I would hope that, in this process +that we are going through, Mr. Chairman, and as we try improve +this program, we look at where the efficiencies are that can be +derived from the program that make it so that we are driving as +much money to the child and not wasting money along the way, +which I fear we are doing. + Mr. Horn. I agree with that 1,000 percent. + Mr. Price. Thank you. Thank you, Mr. Chairman. + Mr. Castle. [Presiding.] Thank you, Mr. Price. + And I think we have reached the end. And let me just thank +all the Members who are here and able to ask questions. + But I would like to particularly thank those of you who +came from near and far to testify and answer our questions here +today. We appreciate it a great deal, and all those who +participated by being witnesses to all this today. + With that, we stand adjourned. + [Whereupon, at 4:15 p.m., the Committee was adjourned.] + + + +