The UJI starts the second phase of experiments with social robots 



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## The UJI starts the second phase of experiments with social robots

06/07/2022 |
SCP

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The Universitat Jaume I research group IMK Innovation in Marketing has started the second phase of the experiments with social robots in the framework of the project funded by the R&D&I call for Society Challenges of the State Research Agency.

The robots Tokio (with android appearance) and Nairobi (with human appearance) will be in the entrance hall of the Hotel Intur Orange in Benicàssim providing information about the hotel and Benicàssim to customers. The aim of the project is to study the reaction of customers to the information service offered by a social robot. For two weeks the customers can interact freely with the robot and, after the experience, the team of researchers will collect their impressions in a questionnaire.

The first phase of the experiments took place at the Hotel Intur Palacio San Martín in Madrid during the month of May. The data collected during the two phases will allow conclusions to be drawn about the usefulness of the social robots and their acceptance by the hotel's customers and employees.

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