Source: EURLEX
Language: en
Format: md

EUROPEAN

COMMISSION

Brussels, 2.4.2024
C(2024) 1728 final

**COMMISSION IMPLEMENTING REGULATION (EU) …/...**

**of 2.4.2024**

**laying down operational details of the product database established under Regulation**

**(EU) 2017/1369 of the European Parliament and of the Council**

(Text with EEA relevance)

# **EN EN**

**COMMISSION IMPLEMENTING REGULATION (EU) …/...**

**of 2.4.2024**

**laying down operational details of the product database established under Regulation**

**(EU) 2017/1369 of the European Parliament and of the Council**

(Text with EEA relevance)

THE EUROPEAN COMMISSION,

Having regard to the Treaty on the Functioning of the European Union,

Having regard to Regulation (EU) 2017/1369 of the European Parliament and of the Council
of 4 July 2017 setting a framework for energy labelling and repealing Directive 2010/30/EU [1],
and in particular Article 12(12) thereof,

Whereas:

(1) In line with Article 12 of Regulation (EU) 2017/1369, the Commission put in place the
European Product Registry for Energy Labelling (EPREL) system to establish a
product database. The EPREL system consists of two parts: a public system providing
free access to public information on product models placed on the Union market, and a
compliance system where suppliers provide both the public and the technical
information on those product models, and that can be accessed by Member State
market surveillance authorities.

(2) The EPREL system provides information about energy-related products covered by
delegated Regulations adopted under Regulation (EU) 2017/1369, under Directive
2010/30/EU of the European Parliament and of the Council [2] and, about tyres, under
Regulation (EU) 2020/740 of the European Parliament and of the Council [3] .

(3) To guarantee the authenticity of information and ensure it comes from _bona fide_
sources, a system to verify identity and entitlement to register products models in
EPREL has to be put in place. Because of the thousands of suppliers in different
Member States registering product models in EPREL, the verification of their identity
in accordance with relevant EU legislation and international standards should be done
electronically. As defined in Article 2 of Regulation (EU) 2017/1369, suppliers must
be established in the Union. Evidence of the establishment of the supplier within the
Union should be provided electronically as well. Only suppliers that have successfully
completed the verification process in EPREL, proving their identity and their country
of establishment, should be able to register new product models, modify existing
registrations or perform any other action on models registered by them.

1 OJ L 198, 28.7.2017, p. 1.
2 Directive 2010/30/EU of the European Parliament and of the Council of 19 May 2010 on the indication
by labelling and standard product information of the consumption of energy and other resources by
energy-related products (OJ L 153, 18.6.2010, p. 1).
3 Regulation (EU) 2020/740 of the European Parliament and of the Council of 25 May 2020 on the
labelling of tyres with respect to fuel efficiency and other parameters, amending Regulation (EU)
2017/1369 and repealing Regulation (EC) 1222/2009 (OJ L 177, 5.6.2020, p. 1).

# EN 1 EN

(4) Practices, standards and legislation exist to electronically verify the identity of legal
persons and of natural persons. Moreover, proof of the establishment of suppliers
within the Union should be provided by evidence from a Member State’s business or
trade register, in accordance with Article 16 of Directive (EU) 2017/1132 [4] (“business
register”). Proof of establishment should also be verified by a qualified trust services
provider (QTSP) via a certificate in line with Regulation (EU) 910/2014 of the
European Parliament and of the Council (eIDAS) [5] .

(5) The condition of a supplier being either a natural person or a legal person should be
understood in line with national legislation. Suppliers should carry out the electronic
verification process with a view to providing evidence of their identity and
establishment in the Union in order to register the relevant models before placing any
unit of those product models on the Union market.

(6) Natural persons should be considered suppliers in EPREL only if they provide
evidence of the exercise of an economic activity compatible with placing products on
the Union market and if they prove their establishment in the Union. Qualified
electronic signatures in accordance with Regulation (EU) 910/2014, for natural
persons acting as suppliers, may be accepted as a way to successfully complete the
electronic supplier verification process. However, as qualified electronic signatures do
not provide evidence of establishment of a natural person in a Member State, natural
persons should anyhow provide such evidence of their establishment within the Union,
for their professional activity. This should be done via their registration in a Member
State’s business or trade register or in a professional association register that enables
them to exercise a profession and which can be confirmed by a competent authority or
a qualified trust service provider.

(7) A qualified electronic signature from a natural person acting as the legal representative
of a legal person should not be acceptable for the verification of that legal person to
act as supplier, as it does not provide proof of establishment in the Union of that legal
person. EN 319 412-1 standard includes syntax and semantics for the qualified
electronic seals and qualified signatures as set out in Regulation (EU) 910/2014.

(8) Qualified trust service providers should have a reasonable time, from the date of
application of this Regulation, to adapt, if necessary, their procedures and software to
generate qualified certificates for electronic seals that include the information
necessary to verify both the identity of suppliers and their establishment within the
EU. After such a time, only qualified certificates for electronic seals including proof of
establishment in the Union should be accepted for the EPREL verification process. If
the legal person is in the scope of Directive (EU) 2017/1132, the registration number
and the register identifier should correspond to the European unique identifier (EUID)
in the context of the system of interconnection of registers referred to in that Directive,
also known as the Business Registers Interconnection System (BRIS) [6] .

(9) An additional and later deadline should be set to allow legal persons that had already
completed the verification, including voluntarily before the date of application of this

4 Directive (EU) 2017/1132 of the European Parliament and of the Council of 14 June 2017 relating to
certain aspects of company law (codification) (OJ L 169, 30.6.2017, p. 46–127).
5 Regulation (EU) 910/2014 of the European Parliament and of the Council of 23 July 2014 on electronic
identification and trust services for electronic transactions in the internal market and repealing Directive
1999/93/EC (OJ L 257, 28.8.2014, p. 73–114).
6 https://e-justice.europa.eu/489/EN/business_registers__search_for_a_company_in_the_eu

# EN 2 EN

Regulation, with a qualified electronical seal not containing the registration number in
a national business register, to provide a new qualified electronic seal supported by a
qualified certificate for electronic seal containing it. After the additional deadline has
passed, suppliers not having provided evidence of establishment within the Union
should become 'unverified suppliers'.

(10) For security and reliability of the information made available by EPREL, any product
model registered by a person that is still unverified after the deadline foreseen in this
Regulation, or becomes unverified on the basis of the provisions of this Regulation,
should not be listed in search results on the EPREL public website. When scanning a
QR code on a label related to such a model, a message indicating this situation should
be displayed. The model should remain visible in the compliance part, where the
supplier status is also visible to Member State market surveillance authorities.

(11) EPREL should process a limited amount of personal data for suppliers registering
models, representing the bare minimum guaranteeing that models information entered
into the database by third parties is from a _bona fide_ source (authenticity) and that it is
possible to identify an economic operator established in the Union against which
enforcement can be ensured. Any personal data entered in the database should be
processed exclusively in line with the objective of the Commission to carry out its
tasks of maintenance of the database and to provide support to market surveillance
authorities in the performance of their tasks. Personal data required for the user
profiles should not duplicate those created or provided to have access to any
Commission electronic data resource.

(12) To strengthen the functioning of EPREL, national market surveillance authorities may
need to have direct contact with suppliers to ask for additional technical information or
to remedy cases of non-compliance. Suppliers should therefore provide a specific
contact point in the compliance part of EPREL for every product model.

(13) In order to ensure an adequate level of protection of end users in the Union, suppliers
should indicate a contact point for the public offering customer support. A different
contact point for any region, country or linguistic area may be provided.

(14) Provision by suppliers of contact points, should not involve the provision of personal
data, as the individual performing this particular task for the supplier may change over
time. Generic contact details, such as a functional mailbox and telephone number of
the service, should be provided to ensure continuity over time of the contact points in
EPREL and to limit the processing of personal data.

(15) Because of the potential sensitivity of non-public data and documentation associated
with recorded models, user accounts of market surveillance authorities should allow
the identification of the individual administering these accounts. After the person does
not perform this professional task anymore, any personal data should be deleted except
where retention is necessary to ensure traceability under Article 12(8) point (e) of
Regulation (EU) 2017/1369. Similarly, personal data associated to suppliers’ user
accounts should be deleted by the supplier or by the Commission at the latest one year
after the account has been blocked, provided that it is still possible to legally identify
the supplier and the user has not performed operations to be logged.

(16) Entities that did not pass the verification before the deadline foreseen in this
Regulation should be able to transfer their registered product models to a verified
supplier which is to take over the responsibilities related to those models. That transfer
may be also possible for any verified supplier in case of organisational changes such

# EN 3 EN

as merging, splitting or sale of all or parts of the supplier, cessation of activities or
other circumstances.

(17) Technical information may possibly contain confidential data and the content may be
covered by intellectual property rights. National authorities should therefore limit
access to this information on a need-to-know basis.

(18) An individual, acting on behalf of the supplier he or she is working for, should register
as an 'EPREL supplier' and manage the full verification process before any model can
be registered. For legal persons, that same individual should also be allowed to
manage the user profile creation and access rights for additional individuals for the
same supplier.

(19) The Commission should be entitled to review the situation of suppliers, in particular
for modifications resulting from their registration in national public registers and
should be entitled to solicit an update of any relevant change if not spontaneously
communicated by the means of a renewed certificate.

(20) Non-responsive suppliers, possibly having closed their business or gone into
bankruptcy or in analogous situations, should be considered as unverified. The date of
end of placing on the market of all their registered models should be set by the EPREL
system, and should be marked as set by the system.

(21) It is appropriate to facilitate consumer choice by ensuring correct identification and
differentiation of the products in EPREL, including in view of public procurement
under Regulation (EU) 2020/852 [7] . This should be done by offering suppliers the
possibility to voluntarily enter the values of relevant parameters, not included in the
product information sheet, such as the Global Trade Item Number, the Member
State(s) in which they place units of a product model on the market, or smart readiness
related information. In duly justified cases, parameters necessary to distinguish
between different models with a different intended use could be added. Those

additional parameters should be included in EPREL after consulting the relevant
stakeholders. Those parameters should not increase the burden on the supplier and on
the market surveillance activity and should be not part of the compliance assessment
and compliance verification.

(22) When registering a model, the supplier does not need to already indicate an end date of
placing it on the market. However, in accordance with Article 4(4) of Regulation
(EU) 2017/1369, suppliers should indicate in the database when they no longer place
on the market units of a model. The registration of the model should therefore be
updated with that information within a reasonable time once the supplier has taken the
decision to no longer place units of that model on the market. The end date for placing
them on the market is also a possible reference for the obligations on availability of
spare parts, software, firmware updates and any similar obligation set out in the
Regulation for that product group adopted under Directive 2009/125/EC. The dates of
the placing and of the end of placing on the market should be publicly accessible in
EPREL.

(23) Article 5 of Regulation (EU) 2017/1369 requires dealers to visibly display the
supplier's label, including for online distance selling, and to make the product
information sheet available to customers. Specific requirements in relation to the

7 Regulation (EU) 2020/852 of the European Parliament and of the Council of 18 June 2020 on the
establishment of a framework to facilitate sustainable investment (OJ L 198, 22.6.2020, p. 13–43).

# EN 4 EN

information to be provided in visual advertisements, in technical promotional material,
in distance selling and in telemarketing, including distance selling through the internet,
are also set on a product group specific basis. To facilitate compliance with these
obligations, suppliers should communicate to dealers or to distributors the EPREL
registration number necessary to electronically retrieve the correct label and the
product information sheet, which is available in all official languages in EPREL.

(24) When dealers display the supplier’s label, particularly if not displaying the label
provided in the box, but a copy of it, they should ensure that the QR code, where
present, is visible and readable, so that consumers can retrieve the relevant information
in EPREL and make use of mobile applications to perform comparisons.

(25) Suppliers may use automated systems for bulk upload of many model registrations at
once, using a specific data structure and semantics, called ‘data exchange model’,
provided by the Commission. A change in the data exchange model by the
Commission may involve a software development and testing activity by the supplier
or by its service provider, for which reasonable notice should be provided.

(26) It is appropriate to provide suppliers and market surveillance authorities with technical
support to use EPREL. Therefore, in addition to guidelines and instructions to be made
available via the online portal, a helpdesk service should be available during
Commission working days, at least between 9:00 and 17:00 Central European Time
(CET) or Central European Summer Time (CEST), as relevant. Suppliers should be
provided with clear and correct information on helpdesk service availability days.

(27) The information relevant for end users and dealers should be made publicly available
in the public part of EPREL as open data, to facilitate comparison tools for end users.
Easy direct access to the public part of EPREL should be facilitated by tools enabling
software components to communicate with each other, using a set of definitions and
protocols, such as Application Programming Interfaces (API).

(28) The Commission should be able to take the necessary action if it identifies fraudulent
activity in EPREL, which may include inappropriate downloading of information.

(29) The European Data Protection Supervisor was consulted in accordance with Article
42(2) of Regulation (EU) 2018/1725 and delivered an opinion on 14 December 2023.

(30) The Consultation Forum established pursuant to Article 14(1) of Regulation (EU)
2017/1369 was consulted.

(31) The measures provided for in this Regulation are in agreement with the opinion of the
committee established by Article 18 of Regulation (EU) 2017/1369,

HAS ADOPTED THIS REGULATION:

_Article 1_

**Subject matter and scope**

1. This Regulation sets out operational details for the functioning of the product
database established in line with Article 12 of Regulation (EU) 2017/1369 and
detailed rules applying to suppliers placing on the Union market:

(a) energy-related products covered by delegated acts supplementing Regulation
(EU) 2017/1369 and Directive 2010/30/EU of the European Parliament and of
the Council;

# EN 5 EN

(b) tyres covered by Regulation (EU) 2020/740 of the European Parliament and of
the Council or by delegated acts supplementing it.

2. Those operational details and rules relate to:

(a) the verification process that allows natural persons and legal persons to become
verified suppliers and to ensure confidentiality, integrity and authenticity of the
information registered by them;

(b) information required to register product models;

(c) data exchange models and software release management;

(d) availability of the system and of the data.

_Article 2_

**Definitions**

For the purposes of this Regulation, the definitions in points (5) ‘authentication’,
(12) ‘qualified electronic signature’, (19) ‘trust service provider’, (20) ‘qualified trust service
provider’, (27) ‘qualified electronic seal’ and (30) ‘qualified certificate for electronic seal’ of
Article 3 of Regulation (EU) 910/2014 and in point (16) ‘distributor’ of Article 3 of
Regulation (EU) 2020/740 shall apply.

The following definitions also apply:

(1) ‘EPREL’ or ‘European Product Registry for Energy Labelling’ means the product
database established and maintained by the Commission in line with Article 12 of
Regulation (EU) 2017/1369;

(2) ‘verification process’ means the process by which a natural person or legal person
provides evidence of identity and of establishment in the Union, entitling them to
register products in EPREL;

(3) ‘Business Register Identifier’ or ‘Register ID’ means the alphanumerical code
assigned by a Member State’s authority, or someone acting on its behalf, to the
particular section or office of the business register assigning the business registration
number to natural persons or legal persons performing a professional activity, such as
business or trade. If the legal person is in the scope of Directive (EU) 2017/1132,
such number shall be part of the unique identifier (EUID) referred to in Article 16(1)
of the same Directive and in point 9 of the Annex to Commission Implementing
Regulation (EU) 2021/1042;

(4) ‘Business Registration Number’ means the alphanumerical code, attributed by a
business register at national level to the legal person or to the natural person
performing a professional activity and providing evidence of its identity and its
establishment in the Member State where the register is established. If the person is
in the scope of Directive (EU) 2017/1132, such number shall be part of the unique
identifier (EUID) referred to in Article 16(1) of the same Directive and in point 9 of
the Annex to the Commission Implementing Regulation (EU) 2021/1042;

(5) ‘verified supplier’ means an EPREL supplier that has successfully completed the
supplier verification process in the EPREL compliance system according to Articles
4, 5 and 6;

(6) ‘unverified supplier’ means an EPREL supplier that has not yet successfully
completed the supplier verification process in the EPREL compliance system,

# EN 6 EN

including those not having renewed the qualified electronic seal within the required
deadline;

(7) ‘EPREL supplier’ means a natural person or legal person in its capacity to act as a
supplier for registering product models in the product database;

(8) ‘data exchange model’ means an XML model used to define the data structure and
semantics of the product data, by means of the XML markup language and which
permits the data import of the product model’s parameter values from a supplier’s
database to the product database;

(9) ‘EPREL compliance system’ means the database and the software for managing its
content, accessible via the EPREL compliance website subject to user authentication,
enabling suppliers to register both public and compliance data in the product
database and also enabling Member State's market surveillance authorities to perform
their activities;

(10) ‘EPREL compliance website’ means the website providing access to the product
database for compliance verification purposes, requiring user registration and
authentication, where only Member State's market surveillance authorities and
Commission staff have access to any public and technical information of registered
product models and to the EPREL supplier information;

(11) ‘EPREL public system’ means the database and the software for accessing its
content, freely accessible via the EPREL public website, enabling visitors to consult
the public data of any registered product model since its date of placing on the
market;

(12) ‘EPREL public website’ means the freely accessible website enabling visitors to
consult the public data of any registered product model since its date of placing on
the market;

(13) ‘API’ or ‘Application Programming Interface’ means a set of definitions and
protocols for building and integrating application software to share data;

(14) ‘business register’ or ‘trade register’ means a Member State’s national public sector
body attributing business registration numbers to natural persons or legal persons
performing a professional activity such as business or trade and providing evidence
of their establishment in the Member State where the national public sector body is
established;

(15) ‘GTIN’ or ‘Global Trade Item Number’ means a unique and internationally
recognised identifier attributed by the GS1 international organization, used to
identify trade items to facilitate accurate identification. GTINs can be encoded as
barcode tags, affixed to products or to their packaging, or as Radio Frequency
IDentification (RFID) tags;

(16) ‘date of placing on the market’ means the date of placing on the market of the first
unit of a product model;

(17) ‘date of end of placing on the market’ means the date of placing on the market of the
last unit of a product model;

(18) ‘registered model’ or ‘registered product model’ means a model of a product, whose
parameter values have been entered into EPREL. The registered model may not
necessarily be publicly visible;

# EN 7 EN

(19) ‘EPREL compliance production system’ means a copy of the compliance system,
where the latest software versions are installed by the Commission and where
suppliers register the real product models before placing them on the market;

(20) ‘EPREL compliance acceptance system’ means a system where the latest software
versions of the compliance production system are installed by the Commission and
where the suppliers can register a dummy supplier and dummy product models for
testing purposes. Any new software version is first made available on this system and
only made available on the EPREL compliance production system after the relevant
test and acceptance period has elapsed;

(21) ‘transfer protocol’ means the protocol for electronic communication over the Internet
to securely exchange information between the computer systems of the supplier and
of the Commission;

(22) ‘online portal’ means the website giving access to the public part and to the
compliance part of EPREL and containing the information set out in point 2 of
Annex I to Regulation (EU) 2017/1369 and other relevant information on energy
efficiency of products; [8]

(23) ‘NTR’ means the acronym for identification based on an identifier from a national
trade register, as in paragraph 5.1.4 of EN 319 412-1.

_Article 3_

**Verification requirement for suppliers**

1. Suppliers of products specified in Article 1(1) points (a) and (b) shall be verified
suppliers.

2. Only verified suppliers may register product models in EPREL and perform any
modification relating to existing ones. This applies to both legal persons and to
natural persons.

_Article 4_

**Verification of legal persons**

1. Suppliers that are legal persons shall submit evidence of their identity and of their
establishment within the Union by means of a qualified electronic seal supported by
a qualified certificate for electronic seal, issued by a qualified trust service provider
pursuant to Regulation (EU) 910/2014. An electronic signature of the authorised
representative of a supplier which is a legal person shall not be accepted because it
does not provide evidence of the establishment in the Union of that legal person.

2. The qualified certificate for electronic seal, supporting the qualified electronic seal
shall contain the legal person’s name precisely as registered in a Member State’s
business register, including any space, punctuation or other special character(s). The
certificate shall be compliant with EN 319 412-1 and with EN 319 412-3.

3. The ‘Subject’ field present in the qualified certificate for electronic seal shall have an
‘organizationIdentifier’ attribute that shall contain information using the following
structure and order:

8 https://energy-efficient-products.ec.europa.eu/

# EN 8 EN

(a) three-character legal person identity type reference set to the value ‘NTR’;

(b) two-character ISO 3166 [9] country code, indicating the country of establishment;

(c) hyphen-minus sign ‘-’ (U+002D);

(d) the identifier according to the identity type reference for ‘NTR’ using the
following structure and order, specified in Regulation (EU) 2021/1042 as the
European Unique Identifier (EUID):

(i) the Business Register Identifier, for the particular section or office of the
public register having attributed the business registration number to the
legal person in question;

## (ii) dot-sign ‘ . ’ (U+002E);

(iii) the Business Registration Number, as attributed to the legal person by the

national business register in point (i) above.

The Country code, part of the EUID and preceding the abovementioned three
fields, as well the verification digit, are optional.

4. Natural persons, who register models of suppliers that are legal persons, shall not
undertake the electronic verification process in place of those legal persons.

_Article 5_

**Verification of natural persons**

1. Suppliers that are natural persons shall submit evidence of their identity by means of
a qualified electronic signature.

2. The qualified certificate for electronic signature supporting the qualified electronic
signature shall contain the natural person’s name as registered in the Member State’s
business or trade register, including any space, punctuation or other special
character(s). The certificate shall be compliant with EN 319 412-1 and with
EN 319 412-2.

3. A supplier that is a natural person shall also submit evidence of its own
establishment within the Union and, if appropriate, of having received a written
mandate as authorised representative of a manufacturer not established in the Union,
to act on its behalf for registering in EPREL product models of that manufacturer, by
means of the following additional information:

(a) the Business Register Identifier, for the particular section or office of the public
register which assigned the business or trade register number to the natural
person in question at national level;

(b) the Business Registration Number, as attributed to the natural person at
national level;

(c) a written mandate by the manufacturer(s) listing all brand/trademarks for which
the mandate applies.

9 ISO 3166-1: "Codes for the representation of names of countries and their subdivisions--Part 1: Country
code".

# EN 9 EN

The abovementioned information in points (a) and (b) shall be communicated in a
document:

(i) digitally signed by the natural person;

(ii) digitally sealed or digitally signed by the competent authority responsible
at national level for the business or trade register or, in the impossibility
of this, digitally sealed with confirmation of the truthfulness by a
qualified trust service provider.

The abovementioned information in point (c) shall be communicated in a document:

(i) digitally sealed by each of the non EU manufacturer(s); or

(ii) digitally signed by the legal representative(s) of those non EU
manufacturer(s).

_Article 6_

**Transitional measures to complete electronic verification by legal persons**

1. In derogation to points (a) and (d) of Article 4(3) and until _[12 months after start of_
_application – OP – please insert reference]_, suppliers that are legal persons may
submit a qualified electronic seal where the three-character legal person identity
type reference may be set to one of the following values:

(a) "VAT" for identification based on a national value added tax identification
number;

(b) "PSD" for identification based on national authorization number of a payment
service provider under Payments Services Directive (EU) 2015/2366 [10] ;

(c) "LEI" for a global Legal Person Identifier as specified in ISO 17442 [11] . The 2character ISO 3166-1 country code shall be set to 'XG';

(d) two characters according to local definition within the specified country and
name registration authority, identifying a national scheme that is considered
appropriate for national and European level, followed by the character ":"
(colon).

The identifier (according to country and identity type reference) has to be in
coherence to the three-character legal person identity type reference used.

2. By _[36 months after start of application – OP – please insert reference]_, suppliers
that have been verified with an electronic seal according to the format set under
paragraph 1 shall renew their verification by providing a qualified electronic seal as
set out in Article 4.

_Article 7_

**Product models registered by unverified suppliers**

10 Directive (EU) 2015/2366 of the European Parliament and of the Council of 25 November 2015 on
payment services in the internal market, amending Directives 2002/65/EC, 2009/110/EC and
2013/36/EU and Regulation (EU) 1093/2010, and repealing Directive 2007/64/EC (OJ L 337,
23.12.2015, p. 35–127).
11 ISO 17442: "Financial services - Legal Entity Identifier (LEI)".

# EN 10 EN

1. Models registered in EPREL by entities not verified shall not be listed in the search
results in public EPREL website. When such a model is retrieved from EPREL by
scanning a QR code or by any other means a text shall indicate that the model was
registered by an unverified supplier.

2. The information on models registered by unverified suppliers shall not be exported
by the means of application programming interfaces or by other export features.

3. The information and its accessibility in the compliance part remains unchanged.

_Article 8_

**Public and compliance contact points of suppliers**

1. Suppliers shall identify in the public part of EPREL, as their public contact point, the
contact details of the department or sector which ensures communication with the
public in relation to product use and support, including a generic email address not
containing personal data. Additional contact points may be made available from the
supplier website, for different geographical or linguistic areas or countries.

2. Suppliers shall also identify in the compliance part of EPREL, as their compliance
contact point, the contact details of the department or sector that ensures cooperation
with market surveillance authorities, including a telephone number, a physical
address within the EU and a generic email address not containing personal data.

3. Different contact points may be provided for each product model and in the public
and compliance parts.

4. The supplier is responsible for the correctness and shall update the details of the
provided contact points.

_Article 9_

**Transfer of registered models between suppliers**

Registered product models may be transferred to a verified supplier that takes over the
obligations from the previous supplier in relation to those product models from the date
indicated for the transfer.

_Article 10_

**Access to EPREL by market surveillance authorities**

1. Member States market surveillance authorities shall have access to the EPREL

compliance part via a single national administrator who shall be the only official
contact person for the Commission.

2. Member States market surveillance authorities shall communicate to the Commission

the name and contact details of the single national administrator and any change of it.
They may further delegate access rights under their own full responsibility in
consideration of the security, integrity and confidentiality of the data.

3. Personal data included in the market surveillance authority’s user profiles shall be
managed by the Commission in line with the Data Protection Regulation (EU)
2018/1725 and shall be deleted when the relevant EPREL account is deleted unless

the user has performed operations that need to be logged for the purposes of
traceability of access to suppliers’ technical documentation.

# EN 11 EN

_Article 11_

**Management of supplier user profiles and verification**

1. Each supplier shall be responsible for the management of the access rights to their
own data by members of its own EPREL supplier organisation. At least one user
shall be appointed as being responsible for the supplier and for managing other user
profiles and their access rights.

2. Any personal data which is entered as part of the supplier user’s profile will be dealt
with in accordance with the Data Protection Regulation (EU) 2018/1725.

3. Users’ personal data shall be deleted simultaneously to the deletion of their users’
account, unless:

(a) these data are necessary to legally identify the supplier;

(b) they are necessary to track access to technical model information.

4. An EPREL supplier user profile that is inactive for over one year, after a double
email alert, shall be blocked, unless the user profile is the only responsible for the
supplier. Personal information of the user shall be deleted automatically one year
after the day of blocking the account unless:

(a) keeping these data is necessary to legally identify the supplier;

(b) the user has performed operations that need to be logged in accordance with
article 12 of Regulation (EU) 2017/1369.

5. The supplier shall be responsible for managing the electronic verification process.

6. The supplier shall be responsible for ensuring that the EPREL supplier data is
updated in case of any relevant change, including any change of the legal
representative.

7. The Commission may review at regular intervals the information associated to the
verification process. If the information no longer corresponds to what is registered in
EPREL, the Commission shall request the supplier to pass the verification process
again within three months.

8. A previously verified supplier shall lose status of ‘verified’ if it appears to be
inactive based on activity logs for over one year and is not responsive after a double
email alert. Article 7 applies in such a case.

9. Where a supplier has lost its status of verified supplier in accordance with paragraph
8 above, the date of end of placing on the market of all its registered models shall be
set by the EPREL system, and marked as set by the system.

_Article 12_

**Parameters necessary to identify or differentiate product models**

1. For each registered product model, the Commission may provide suppliers the
possibility of voluntarily providing values for the following parameters, when not
already included in the specific Delegated Regulation on the product group under
Regulation (EU) 2017/1369 or in Regulation (EU) 2020/740:

(a) the GTIN, where applicable;

(b) the Member States where they place their products on the market;

# EN 12 EN

(c) in duly justified cases and after consultation of stakeholders, other parameters
not part of the conformity assessment by the supplier and of the compliance
verification by market surveillance authorities, which are necessary, in line
with provision as from Article 12(11) of Regulation (EU) 2017/1369;

(d) information of the kind referred to in Article 16(3) point (d) of Regulation
(EU) 2017/1369.

2. Parameters which are listed in paragraph 1 above may be made available in the
EPREL public website as information complementary to the Product Information
Sheet.

_Article 13_

**Placing and end of placing on the market of product models**

1. The registration by a supplier of a product model in EPREL shall be deemed
completed only after all the following parameter values have been entered and the
relevant documents have been uploaded in EPREL for each model:

(a) all values related to the parameters and documents required under Regulation
(EU) 2017/1369, Regulation (EU) 2020/740 or any delegated act adopted
under those regulations applicable to the product;

(b) the date of placing on the market of the first unit of the particular model.

2. The EPREL compliance system shall confirm the completeness of the parameter
values entered as part of the registration of the model.

3. The date and time of placing on the market is determined based on Central European
Time (CET) or Central European Summer Time (CEST), as applicable.

4. As from the date under paragraph 3 above, the information entered by the supplier
shall become accessible to market surveillance authorities and the public part shall
become public.

5. The date of end of placing on the market of each product model may be entered as a
future date or shall be entered in EPREL within 90 days after its occurrence and may
be changed or deleted by the supplier in case the model continues to be placed on the
market.

_Article 14_

**Facilitating access to model registrations in EPREL**

1. In order to facilitate the display of labels or its class and range, including in online
distance selling, in visual advertisement, in technical promotional material and on the
Internet, suppliers shall communicate the EPREL model registration number to
dealers or to distributors, as applicable.

2. To allow for the consultation of a model’s registration in EPREL, the dealer or the
distributor shall ensure that the QR code is readable when putting a product model or
tyre in display for sale.

_Article 15_

**Data exchange model and software release management**

# EN 13 EN

1. Suppliers shall register product models either by using the interactive EPREL
compliance website or by uploading the model data using the latest version of the
data exchange model available. This applies, in particular, to the information in the
tables on the product information sheet and to technical information in the relevant
delegated act.

2. Any modification in the data exchange model, if requiring modifications of the
software used by suppliers, shall be announced by the Commission and made
available for preliminary testing in the EPREL compliance acceptance system at least
two months before it is deployed in the EPREL compliance production system.

3. Advanced notice is only required if the change involves a malfunction or error on the
supplier’s side or any incorrect data upload in the EPREL compliance system.

4. The obligation to upload product model data using a new data exchange model shall
only apply to the registration of new models.

5. Any modification in the transfer protocol requiring modifications of the software
used by suppliers shall be announced by the Commission and made available, duly
documented, in the EPREL compliance acceptance system at least four months
before it is deployed in the EPREL compliance production system.

_Article 16_

**Maintenance, system availability and data availability**

1. The Commission shall make available, via the online portal, the guidelines and
instructions on how to register and manage models in the EPREL compliance
system.

2. The Commission shall provide a helpdesk service to ensure suppliers and market
surveillance authorities receive technical support. The helpdesk service shall be
available during Commission working days and during normal working hours, as
determined yearly in the Commission Decision on public holidays for staff of the
European institutions in Brussels and Luxembourg. Those working days shall be
published on the online portal. However, technical support for urgent requests shall
be ensured between 27 and 31 December.

3. Written exchanges between suppliers and the helpdesk shall be stored for six months
after the issue has been closed and made available to market surveillance authorities

upon request.

4. The Commission may suspend the availability of the compliance system or of the
EPREL public system, without prior notice, as result of a malfunction or of a cyberattack or any urgent security measure and keep the systems inaccessible until a safe
situation is re-established.

5. In case registration is prevented by temporary unavailability or malfunctioning of the
EPREL compliance system, the Commission shall record data and time of
unavailability and keep a record of the unavailability and make it available to market
surveillance authorities and suppliers upon request for not less than five years.

6. Both the compliance and the EPREL public systems shall be accessible at all times,
except during necessary and previously announced periods of maintenance activities,
such as deployment of new software releases. The Commission shall issue an

# EN 14 EN

advance notice of inaccessibility on the compliance website or on the public website,
as applicable.

7. Neither the Commission nor suppliers shall be held liable for any loss of data entered
in EPREL resulting from causes independent of their will.

_Article 17_

**Public data availability**

The Commission shall make the public parameter values, label and product information sheet
of registered models available by the means of Application Programming Interfaces (API),
subject to acceptance of terms of use.

_Article 18_

**Inappropriate or fraudulent use of EPREL**

Where the Commission identifies inappropriate or fraudulent activity, including linked to
massive data download, it shall take the necessary measures to avoid abuse of EPREL.

_Article 19_

**Personal data**

1. The following personal data shall be stored in EPREL to ensure the verification of
identity of suppliers:

(a) first and last name of the person legally entitled to act as a legal representative
for the supplier;

(b) professional e-mail address.

2. Users of EPREL accounts for suppliers and for market surveillance authorities shall
provide the following information:

(a) first and last name;

(b) professional e-mail address.

3. Personal data collected by virtue of the present Regulation shall be processed in
accordance with Regulation (EU) 2018/1725 as applicable.

_Article 20_

**Entry into force and application**

This Regulation shall enter into force on the twentieth day following that of its publication in
the _Official Journal of the European Union_ .

It shall apply from the same day. Articles 3, 4, 5, 7, 11 and 15 shall apply from _[6 months_
_later – OP – please insert reference]_ .

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This Regulation shall be binding in its entirety and directly applicable in all Member States.

Done at Brussels, 2.4.2024

_For the Commission_

_The President_

_Ursula VON DER LEYEN_

# EN 16 EN