Source: EURLEX
Language: en
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# 52013DC0804

**REPORT FROM THE COMMISSION TO THE EUROPEAN PARLIAMENT AND THE COUNCIL On the implementation, functioning and effectiveness of the .eu Top-Level Domain /\* COM/2013/0804 final \*/**

  

REPORT FROM THE COMMISSION TO THE
EUROPEAN PARLIAMENT AND THE COUNCIL

On the implementation, functioning and
effectiveness of the .eu Top-Level Domain

(Text with EEA relevance)

1.           Background

In April 2013, the .eu Top-Level Domain
(TLD) celebrated its 7th anniversary. During those first seven years,
the .eu TLD became the 11th largest TLD and the 6th largest
country code TLD in the world. The position of the .eu TLD slipped slightly
against previous years because of the aggressive marketing campaigns of two
other TLDs, namely .tk and .cn. With more than 3.7 million registrations, the
.eu TLD has become a valued option for Europeans when choosing a domain name
for their Internet presence.

This Report to the European Parliament and
the Council concerns the implementation, effectiveness and functioning of the
.eu TLD over the past two years. In line with Article 8 of Regulation (EC) No
733/2002 on the implementation of the .eu Top-Level Domain, the Commission is
required to submit a report to the European Parliament and the Council one year
after the adoption of the Regulation and every two years thereafter.

This Report
follows on from the Reports of 2007[1],
2009[2] and 2011[3], and covers developments of the
.eu TLD from 1 April 2011 to 31 March 2013.

2.           The .eu legal framework
and basic principle

The .eu TLD was established by the
following legal acts:

–
Regulation (EC) No 733/2002 of the European
Parliament and of the Council of 22 April 2002 on the implementation of the .eu
Top Level Domain (as amended)[4]
(the Framework Regulation);

–
Commission Regulation (EC) No 874/2004 of 28
April 2004 laying down public policy rules concerning the implementation and
functions of the .eu TLD and the principles governing registration (as amended)[5] (the PPR Regulation).

In the reporting period, Commission
Regulation (EC) No 560/2009, which amended Commission Regulation (EC) 874/2004
in order to introduce Internationalised Domain Names (IDNs) under the .eu TLD, was
subject to a Corrigendum in order to correct obvious mistakes in the list of
reserved domain names from the Annex. The Corrigendum was adopted on 20 March
2012.

The Registry selected by the Commission[6], EURid (European Registry for
Internet Domains), is responsible for the organisation, administration and
management of the .eu TLD. It is an independent organisation that takes all
necessary decisions autonomously, in line with the Framework Regulation[7].

At the moment this report was drafted, the
Commission services were assessing the need to amend Commission Regulation (EC)
No 874/2004 in order to include provisions related to homoglyph bundling, accession
of Croatia to the EU and the fact that Serbia, Montenegro and the former
Yugoslav Republic of Macedonia (fYRoM) are now candidates to the EU, access of
the EFTA/EEA members to register names under .eu and corrections of some
reserved names containing German Sharp S (ß) and Greek Final Sigma (ς).

3.           Registration and use of
.eu domain names

In the reporting period, the .eu TLD continued to grow steadily in line
with the other European country code TLDs. The .eu TLD has reached a total of
3.7 million registrations, making the domain the eleventh largest TLD in the
world and Europe’s fourth most popular ccTLD. This represents an increase of
0.3 million registrations since the last report submitted to the European
Parliament and the Council.

In Europe, only .de (Germany), .uk (UK) and .nl (the Netherlands) remain in a stronger position in terms of registration
numbers. Globally, .com, .net, .org and .info and two ccTLDs .tk for Tokelau
and .cn for China have more registrations (see Annex 1). The largest markets
for the .eu domain are Germany (30.4 %), the Netherlands (13 %), France (9.1 %), the United Kingdom (9 %) and Poland (6.5 %) (see Annex 4).

The .eu market has fluctuated in several EU
countries. However, despite the economic and financial crisis, the .eu TLD has
consolidated its growth and even experienced better performances in some
countries.

The renewal rate of .eu domain names
remains at an average of 80%, against an industry average of 73%.

Industry rivalry has been intensifying in
the past 5 years, following the liberalisation of certain ccTLDs and the
introduction or rebranding of existing TLDs, e.g. .co, .me. In addition, the arrival
of more than 1,000 new gTLDs will be a huge market shock, likely to prove
disruptive to existing business models and that will further intensify industry
rivalry.

Given the historical trend and the current
market situation, EURid’s goal is to maintain a steady growth rate in
registrations of around 5-8 % per year. The Registry has a yearly
Marketing and Communications Plan in place to help it achieve these objectives.

4.           Internationalised Domain
Names (IDNs)

4.1.        .eu IDNs

The introduction of IDNs at the top level,
i.e. on the right-hand side of the last dot of a domain name, is a matter that
falls within the competence of ICANN[8].
On 16 November 2009, ICANN launched the IDN country code TLD Fast Track Process[9] to facilitate the introduction
of Internet Top Level Domain extensions representing country codes (e.g. .gr,
.bg, .eu) using non-Latin characters (e.g. Cyrillic, Greek, Arabic and Chinese
characters). The process entails three steps: (i) the registry of a country
applies to operate an IDN ‘string’ (the given version of its country code [cc]
TLD in another script), together with the support of the Internet community in
its territory (‘community support’) and the reason for its choice
(‘meaningfulness’ criterion); (ii) the requested string is then evaluated by
ICANN who passes it on to an independent committee to check for possible
conflict with existing TLD strings (‘confusability’ criterion); (iii) once
approved, the new string is allocated to the Registry (‘delegation’).

EURid submitted
an application to ICANN to open registration for the Cyrillic and Greek
versions of the .eu TLD on May 2010. Its application was based on submissions
to the Commission from Cyprus, Greece and Bulgaria[10] of their preferred versions of
the .eu suffix (.ευ in Greek and .ею in Cyrillic
respectively).

ICANN confirmed the fulfilment of the first
two criteria (community support and meaningfulness.

On February 2012, IANA/ICANN
informed EURid that the evaluation of the Cyrillic string (.ею) had
been successfully completed, but that the Greek string
did not pass the technical evaluation step of the process for the reason that
it is “either visually identical to or visually confusable with at least three
ISO 646-BV strings “eu”, “ev”, and “ev””. The Commission instructed EURid to
put on hold the possible request of delegation of the Cyrillic string (.ею) until the clearance of the issues linked to
the Greek string (.ευ), because this could be interpreted as accepting the
ICANN decision.

In
August 2012, EURid submitted a study on the visual representation of the Greek string (.ευ)
to ICANN. Based on cognitive neuroscience, the study concluded that the chance
of the Greek string (.ευ)
being confused with the strings mentioned in the ICANN evaluation was very
limited, especially if the approach that the second level script has to match
the top-level script is enforced. In the meantime, the ccNSO (Country Code
Names Supporting Organisation) moved forward with the Policy Development
Process of the IDN ccTLD Fast Track to introduce an appeal process for rejected
strings so that they could be re-evaluated by a panel of linguistic experts. At
the time of writing this report, the ccNSO recommendation to review the IDN
ccTLD process is going through the ccNSO Council vote step and will then be
submitted to the ccNSO membership and the ICANN Board for the subsequent voting
procedure.

5.           Functioning of the
Registry

5.1.        The Registry

EURid was
appointed by the Commission as the .eu Registry in 2003 following a call for
expressions of interest[11].

On 12 October
2004, the Commission and EURid concluded a Service Concession Contract, which
was renewed in 2009 until 12 October 2014.

EURid is a
Europe-wide non-profit organisation with its head office in Diegem (Belgium) and regional offices in Stockholm, Prague and Pisa[12].

5.2.        Relations with registrars

The .eu Registry itself does not act as
Registrar[13].
The top priority for EURid remains to provide quality service to its 780
accredited registrars. The number of accredited registrars has dropped in the last
two years following the consolidation of certain registrar accounts. EURid
evaluates .eu registrar satisfaction on a regular basis. According to the
latest Registrar Satisfaction Survey for the .eu domain, carried out in Q4
2012, 95% of those who took part in the survey said they were either satisfied
or extremely satisfied (2011: 93%). 80% gave a rating of at least 8 out of 10
when asked if they would continue to use EURid rather than moving to another
provider. The investment in a .eu domain continues to be seen as sound, and
this perception has also improved at the top end (47% of the customers
interviewed rated this aspect at least 8 out of 10, while it was 44% in 2010).

Furthermore, EURid has started to interact
with the registrar community social media, including Facebook, Twitter and the
YouTube channel[14],
where over 100 clips of .eu testimonials can be viewed.

During the past two years, the Registry has
worked on introducing changes in the trade and transfer procedures, which
became effective as of 21 November 2012; the registry lock feature that adds an
extra layer of security on .eu domain names; the launch of multi-year
registrations on 7 April 2011 (during Q1 2013, 6 466 new registrations with a
registration period of more than one year were made; these represented 3.1% of
all new registrations in Q1, in line with the volumes of multi-year
registrations under other TLDs); and the offer of new services to its
registrars. Over the past two years the Registry has partnered with its
registrars to promote the .eu TLD via the Co-funded Marketing Programme and
other incentive schemes. The Programme has become increasingly successful
amongst registrars and furthermore, has also been introduced by other
registries.

Moreover, the Registry has worked on
increasing .eu awareness by launching dedicated display actions and by having a
billboard campaign in four European airports (Brussels, Copenhagen, Milan
Linate and Munich). All campaigns land on the Registry’ dedicated marketing
website (ambitionhasanaddress.eu) where Internet users can see testimonials by
companies and individuals that have chosen a .eu domain name to present
themselves and/or their products online.

5.3.        Financial situation

The financial situation of the .eu Registry
remained stable in the reporting period.

The financial strength of the Registry is a
key element in ensuring credibility of the .eu domain. The Commission closely
scrutinises the financial situation of the Registry in line with the provisions
of the legal framework and the Service Concession Contract. The supervisory
role of the Commission is exercised by means of various tools including reviews
of the auditors’ remarks, quarterly and annual financial reports, quarterly
progress reports, budget proposals, and strategy and marketing plans. Financial
matters are regularly discussed with the Registry at quarterly meetings and
service-level meetings.

At the start of the .eu TLD operations,
revenues generated by the large number of domain registrations were
significantly higher than the costs of the Registry. The consequent annual
surpluses were transferred to the EU budget. The Registry has gradually reduced
the various fees for EURid registrars. In February
2012, following the Registry internal and external consultations both the fees
for reactivations and transfers from quarantine were aligned to EUR 4. As a
result of the increasing domain name portfolio, the revenues originating from
domain name renewals have been increasing. In order to remain in line with its
contractual obligation to work at cost, the Registry decided to change the
renewal and term extension fee of a domain name from EUR 4,00 to
EUR 3,75 as of 1 January 2013.

The key financial aspects of the Registry remained stable in 2011
and 2012. Both the revenues and costs of the Registry have been around €13
million for both years. Consequently, the net financial result has been more
balanced than in previous years with a surplus to the benefit of the EU budget
of €772,892 for accounting year 2011 and €443,117 for 2012.

Changes in the budgeted and actual costs of the Registry were
closely scrutinised by the Commission, in particular costs relating to
marketing (€2.8 million in 2011 and €2.7 million in 2012) and human resources
(€4.0 million in 2011 and €4.4 million in 2012). The increase in costs was
justified by the need for enhanced quality of service and increased security
levels.

The Registry maintains four types of financial reserves:
depreciation, investments, social liabilities and legal liabilities. Over the
reporting period, the total level of reserves remained stable: €5.4 million in
2011 and €5.0 million in 2012. At the end of 2012, this total was divided
between the reserve for depreciation (€1.0 million), the reserve for
investments (€0.5 million), the reserve for social liabilities (€2.7 million)
and the reserve for legal liabilities (€0.8 million). Furthermore, a provision
of €150,000 was added to promote and incentivise the Alternative Dispute
Resolution.

5.4.        Business continuity, resilience
and quality

5.4.1.     Business continuity

On 12 December 2012, to test its crisis
management capabilities, EURid successfully ran an unannounced Business
Continuity Plan (BCP) exercise. The exercise focused on switching the EPP,
Registrar Extranet, Registrar DAS and Registrar WHOIS services from one data
centre to another and back again. The impact on the registrar infrastructure
was minimal -a temporary interruption of approximately 15 minutes-, provided
registrars had implemented the best practices EURid introduced in the 2011 BCP
exercise. The use of Fully Qualified Domain Names (FQDNs) to the registrar
services guaranteed a transparent failover while the switch was in progress.

After simulating an issue in the main data
centre, EURid failed over to the second data centre by means of a DNS update. After
this change was propagated, the correct registrar services were accessible
within 10 minutes, provided registrars were using FQDNs (if not, a manual
update was required). After two hours, EURid updated the FQDNs to once again
point to the main data centre. Gradually, systems failed back over to the main
data centre once the FQDNs were picked up by the .eu registrars’ DNS servers.
The entire exercise was audited by PricewaterhouseCoopers.

5.4.2.     Security

EURid organised training seminars[15] for .eu registrars to
encourage them to promote DNSSEC (protocol designed to
protect Internet users from forged DNS data) to their
customers, who in turn disseminate the protocol to the Internet players (ISPs,
webmasters, etc.). A so-called DNSSEC reduction (€0.02
discount on the domain name fee per correctly-signed domain name per month) was introduced in 2013 to further support the implementation of
DNSSEC at the registrar level.

5.4.3.     Phishing and other
malicious activities

The Registry has been applying measures to
counter phishing and other types of malicious online behaviour[16] on a daily basis. Domain names
in particular are checked against compliance with the eligibility criteria[17] and new registrations are
screened for suspicious patterns or other anomalies on a daily basis.

Also on a daily
basis, the Registry is informed of suspected or proven misconduct by private
security organisations or by public authorities[18].

As a result, a
suspicious domain name may be withdrawn. In the reporting period the number of
suspicious domain names withdrawn decreased dramatically thanks to the actions
taken by the registry: from 2 in January 2011 (against 81 in January 2010) to
no domains withdrawn in Q4 2012[19].

Furthermore,
the registry has strengthened the dialogue with law enforcement authorities to
prevent and fight against possible abuses in the .eu system. That has led to the
conclusion of a Memorandum of Understanding between the Commission, CERT-eu and
EURid signed in October 2012.

5.5.        The profile of a .eu user

Consumers register the .eu domain for many purposes (business,
social activities, presence of institutions on the Internet, etc.). The latest
report[20]
on the usage of websites with the .eu TLD shows that around 31.4% are
business-related.

For the third year in a row, .eu has demonstrated a strong business
profile, confirming its unique position as a TLD for businesses and SMEs with a
cross-border dimension. The report concludes that the older generic top-level
domains (gTLDs) still have distinct profiles. The main example is .org, which
has a very high percentage of community websites. In this, the gTLDs differ
from the national country code top-level domains (ccTLDs), which are all used
for very similar purposes. .eu has a lot in common with both the ccTLDs and
with certain gTLDs (mainly .net, but also .biz and .com).

5.6.        Legal proceedings and
disputes concerning domain names

5.6.1.     Cases before the General
Court and the Court of Justice of the European Union

General Court:
none

Court of
Justice of the European Union: 1 preliminary ruling.

The Court of
Appeal of Brussels referred two questions to CJEU in the "lensworld.eu"
case – case C-376/11 Pie Optiek vs. Bureau Gevers.

On 19 July
2012, the CJEU ruled that: “The third subparagraph of Article 12(2) of Commission
Regulation (EC) No 874/2004 of 28 April 2004 laying down public policy rules
concerning the implementation and functions of the .eu Top Level Domain and the
principles governing registration must be interpreted as meaning that, in a
situation where the prior right concerned is a trade mark right, the words
‘licensees of prior rights’ do not refer to a person who has been authorised by
the proprietor of the trade mark concerned solely to register, in his own name
but on behalf of that proprietor, a domain name identical or similar to that
trade mark, but without that person being authorised to use the trade mark
commercially in a manner consistent with its functions.”

The Brussels
Court of Appeal is expected to render its final decision in the autumn of 2013.

5.6.2.     Alternative Dispute
Resolution procedure

Any disputes between .eu domain name
holders or claims against decisions of the .eu Registry, can be submitted to
the Alternative Dispute Resolution (ADR) provider[21] — the Prague-based Arbitration Court (Czech Arbitration Court or CAC)[22].

Complaints are
mostly initiated against .eu domain name holders. This is because any party may
initiate ADR proceedings against the domain name holder and claim that the
registration is speculative or abusive under Article 21 of Commission
Regulation No 874/2004.

During the past two years, an average of 12
cases has been filed per quarter[23](see
Annex 3).

In 2011, 52
decisions were rendered by the CAC. 73% of the complaints were accepted.

In 2012, 44
decisions were rendered by the CAC. 81% of the complaints were accepted.

The fees for ADR proceedings are based on
the cost recovery principle[24].

On 27 June 2012, the
Czech Arbitration Court (CAC) and the .eu Registry announced a special fee
reduction to make the .eu Alternative Dispute Resolution (ADR) process even
more accessible to the European public. The cost of a basic proceeding was cut
by 50%, starting from 1 July 2012. This move came in response to
recommendations made in an external audit of the .eu ADR service (“The .eu ADR
procedure is functioning well but, according to the audit, a fee reduction
would further raise the visibility of the service and improve access”). Since the introduction of the reduced fee in July 2012, the average
number of ADR cases filed per month has risen by 80%.

5.6.3.     Court proceedings

In the
reporting period, EURid has been a party in the following cases:

Zheng: Zheng appealed a decision of the Brussels Court of First Instance.
The claim was rejected by the Brussels Court of Appeal in its decision of 21
September 2010. Following the final closure of the court case in 2011, the
domain names held by Zheng (more than 9,000) were released for general
registration on 24 October 2011. Case is terminated.

Ovidio: The parties reached a settlement in February 2011, which has been
officially recorded by the Brussels Court of First Instance during the
termination of all pending proceedings on 9 September 2011. As part of the
settlement, Ovidio has paid €45,000 to EURid. Case is terminated.

Topeu (a.o. sex.eu): The decision of the Court of Appeal of Brussels was served upon the Hungarian company Sex Bt on 4 August 2011. The appeal period
ended on 4 December 2011 and on 6 December 2011 the decision of the Court of
Appeal of Brussels became final. On 12 December 2011, EURid activated the
domain name SEX.eu in the name of the first successful Sunrise applicant,
Yellow Register On Line AB (whose application was originally accepted, but
because of the ongoing court case the domain name, was never activated until then).
Case is terminated.

6.           EMAS registration

In 2011, EURid started the process to
become the first EMAS-certified[25]
registry in Europe. The registration process was completed on 23 May 2012. The
registration number is BE-VL-000016.

EURid has started to inform all of its
stakeholders about its commitment to a greener Internet via a series of
initiatives. An event was organised at the European Parliament in Strasbourg from 21-23 May 2012 to launch EURid’s EMAS registration[26].

7.           Conclusions

The .eu TLD model has been successfully
implemented and is operating effectively.

Over the past two years, the .eu TLD has strengthened
its position as one of the biggest and most popular Top-Level Domains in Europe and the world. It remains successful despite the continued,
although slower, growth of the 27 national country-code TLDs in the Member
States and the availability of generic TLDs such as .com and .org. At the
moment this report will be sent to the European Parliament and to the Council, Croatia will be the 28th member of the European Union.

ICANN has not yet completed the changes in
the ccTLD IDN strings evaluation procedure allowing for the re-assessment of
the rejected string (.ευ in Greek because of
allegedly confusingly similarity with other strings). The Commission has urged ICANN to complete this process as soon as
possible. It has made it clear that the future rules establishing a ‘permanent’
IDN application procedure should be designed in such a way as to avoid any
undue delays. This is one of the public policy issues that the Commission will continue to raise in the Governmental Advisory
Committee which provides advice to ICANN.

The financial situation of the Registry
remained stable in 2011 and 2012.

The ADR system provided by the Czech Arbitration Court allows for the protection of the rights of registrants in all the EU
languages. The Commission monitors the actual use of the system. Following
recommendations by auditors, EURid has implemented an ADR fee reduction to
ensure better accessibility of the ADR to individuals and SMEs who have reasons
to believe that their .eu names have been improperly registered by third
parties.

In the years to come, the Registry should
work on strengthening and developing the perception of the .eu TLD amongst
different target groups in order to expand its
penetration of the European domain name market and to reinforce public
awareness of the TLD. The stability and security of the
associated TLD services must be
ensured in accordance with the best standards in the field. Given the dynamic
nature of the TLD environment, the Registry should continue to maintain and
expand its dialogue and exchanges with the European and
international Internet community. The Commission will continue to cooperate closely with the Registry, as set out in the
terms of the legal framework.

ANNEXES

Annex 1: World's top TLDs as of 31 March
2013

Source: EURid’s Quarterly Progress Report,
Q1 2013

ANNEX 2: .eu registrations by quarter

ANNEX 3: Overview of the decisions taken by
the Czech Arbitration Court in .eu cases

ADR decisions rendered || 2011 || 2011

Rejected || Accepted || Defective complaint || Other (withdrawn settlement) || Decision per month

January || || 2 || || || 2

February || 1 || 7 || || || 8

March || || 3 || 1 || 2 || 6

April || || 3 || 2 || || 5

May || 1 || 3 || || || 4

June || 1 || 3 || || 1 || 5

July || || 5 || || || 5

August || || 1 || 1 || 1 || 3

September || || 2 || 1 || || 3

October || 1 || 4 || || || 5

November || || 1 || || 1 || 2

December || || 4 || || || 4

Total || 4 || 38 || 5 || 5 ||

Total decisions per year || 52

Complaint accepted || 73 %

ADR decisions rendered || 2012 || 2012

Rejected || Accepted || Defective complaint || Other (withdrawn settlement) || Decision per month

January || || 2 || 1 || 1 || 4

February || || 2 || 1 || || 3

March || || 8 || || || 8

April || || 3 || || 1 || 4

May || || 7 || || || 7

June || || 1 || 1 || || 2

July || || || || || 0

August || || || || || 0

September || || 3 || || || 3

October || 2 || 3 || || || 5

November || || 3 || || || 3

December || 1 || 4 || || || 5

Total || 3 || 36 || 3 || 2 ||

Total decisions per year || 44

Complaint sccepted || 81 %

ANNEX 4: Total number of .eu domain names
by country of registrant

Source:
EURid’s Quarterly Progress Report, Q1 2013

ANNEX 5:
.eu domains per 1,000 inhabitants

Source: EURid’s Quarterly Progress Report,
Q1 2013

ANNEX 6: IDN registrations under .eu

Quarter || IDN names || Fraction

Q4 2009 ||  56 036 || 1.8%

Q1 2010 ||  62 609 || 1.9%

Q2 2010 ||  65 109 || 2.0%

Q3 2010 ||  67 074 || 2.1%

Q4 2010 ||  57 826 || 1.7%

Q1 2011 ||  56 961 || 1.7%

Q2 2011 ||  58 424 || 1.7%

Q3 2011 ||  58 332 || 1.7%

Q4 2011 ||  56 699 || 1.6%

Q1 2012 ||  58 455 || 1.6%

Q2 2012 ||  60 681 || 1.7%

Q3 2012 ||  61 752 || 1.7%

Q4 2012 ||  58 211 || 1.6%

Q1 2013 ||  57 157 || 1.5%

Source: EURid’s Quarterly Progress Report,
Q1 2013

[1]               COM(2007) 385 final, Communication from the
Commission to the European Parliament and the Council — Report on the
implementation, functioning and effectiveness of the “.eu” TLD (6 July 2007).

[2]               COM(2009) 303 final, Report from the Commission
to the European Parliament and the Council on the implementation, functioning
and effectiveness of the “.eu” TLD (26 June 2009).

[3]               COM(2011) 616 final, Report from the Commission to
the European Parliament and the Council on the implementation, functioning and
effectiveness of the .eu Top Level Domain (5 October 2011).

[4]               Regulation (EC) No 1137/2008 of the European
Parliament and of the Council of 22 October 2008 adapting a number of
instruments subject to the procedure laid down in Article 251 of the Treaty to
Council Decision 1999/468/EC with regard to the regulatory procedure with
scrutiny — Adaptation to the regulatory procedure with scrutiny — Part One (OJ
L 311, 21.11.2008, p. 1).

[5]               Commission Regulation (EC) No 1654/2005 of 10 October
2005 (OJ L 266, 11.10.2005, p. 35), Commission Regulation (EC) No
1255/2007 of 25 October 2007 (OJ L 282 26.10.2007, p. 16) and Commission
Regulation (EC) No 560/2009 of 26 June (OJ L 166, 27.6.2009, p. 3).

[6]               Commission Decision of 21 May 2003 on the designation
of the .eu Top Level Domain Registry.

[7]               See recitals 9 and 12, Articles 2(a), 3(1)(c), 3(2)
of Regulation (EC) No 733/2002.

[8]               ICANN (Internet Corporation for Assigned Names and
Numbers) is a non-profit, private-sector corporation. For more information,
see: http://www.icann.org/.

[9]               For more information on the Fast Track Process, see: http://www.icann.org/en/topics/idn/fast-track/.

[10]             Cyprus and Greece (October 2008); Bulgaria (February 2009).

[11]             Article 3(1)(b) of Regulation (EC) No 733/2002.

[12]             For more information about EURid access http://www.eurid.eu/en/about-us

[13]             See Article 3(4) of Regulation (EC) No 733/2002.

[14]             Facebook (EUregistry), Twitter
(@Euregistry), YouTube (Europeanregistry).

[15]             Three seminars were held in 2012: 17 April, Bratislava; 11 May, Milan; 31 July, Budapest.

[16]             Phishing is the acquisition of personal and
financial information (user names, passwords, etc.) through deceptive means
such as fraudulent emails or copies of legitimate websites.       
Warehousing is the practice of ‘holding’ domain names in order to resell
them at a higher price.

Cyber-squatting is registering, trafficking in or using a trademark of another
individual or organisation in a domain name in bad faith, with the intent of
profiting from the goodwill of someone else’s trademark. Cyber-squatters resell
the domain name in question to the trademark holder at an inflated price. Domainers
are a colloquial term for domain name speculators.

[17]             For eligibility criteria see Article 4(2(b) of
Regulation 733/2002. The Registry has the right to verify the validity of a
registration (Article 3 of Regulation 874/2004). The registration policy
requires the registrant to keep personal data complete and accurate and the
email address functioning for communication with the Registry, which reserves
the right to revoke the domain name of a non-functioning address.

[18]             For example, Internet Identity, Arbor Network,
MarkMonitor, the Federal Computer Crime Unit (FCCU) in Belgium, the Internal
Revenue Service (IRS) of the US Treasury Department.

[19]             See the Q4 2012 Report of EURid, available at:
http://www.eurid.eu/files/publ/quarterly\_2012\_Q4.pdf

[20]             “Website usage trends among top-level domains”,
November 2011, available at eurid.eu/insights

[21]             See Article 4(2)(d) of Regulation (EC) No 733/2002 and
recital 15, Articles 22 and 23 of Commission Regulation 874/2004.

[22]             Memorandum of Understanding (2005) between EURid and
the Czech Arbitration Court attached to the Economic Chamber of the Czech Republic and the Agricultural Chamber of the Czech Republic.

[23]             The number of ADR cases initiated before the CAC has
declined significantly since 2006 from approximately 200 cases per quarter to
the current level.

[24]             See Article 4(2)(d) of Regulation (EC) 733/2002.

[25]             The EU Eco-Management and Audit Scheme (EMAS) is a
management tool for companies and other organisations to evaluate, report and
improve their environmental performance.

[26]             More information on the EURid environmental commitment is
available at: http://www.eurid.eu/en/about-us/going-green

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