Project: datamanagement
Issue DM-488: Make JIRA notification e-mail more useful
From HipChat/Data Management: [12:09] Mario Juric: @jbosch @KTL @KSK Could you double-check if any of you got an e-mail from Jira on Saturday (Apr 12th) re issue DM-78 (I made you reviewers, but it looks like you weren't notified)? [12:10] K-T Lim: I don't recall and can't determine now; it would have been deleted (irrevocably). [12:10] Simon Krughoff: I did get an email. [12:10] Jim Bosch: @mjuric, ah, it appears that I actually did. The fact that I was a reviewer was just buried, and I didn't notice it. [12:10] Simon Krughoff: I must have missed that I was a reviewer. [12:10] Mario Juric: OK, thanks!	That gives me not one, but two useful data points (#1 -- emails work, #2 -- they're useless :) ). [12:12] Simon Krughoff: I'm not sure why they are useless. The emails from trac were a very important part of my workflow as far as being notified of review responsibility goes.	Maybe it's just the volume from Jira. [12:14] Jim Bosch: Yeah, same here. Though the volume from JIRA hasn't been so bad, so I don't think that's it. Maybe my brain just has to get used to the new email format. [12:14] K-T Lim: (In my case, I'm mostly paying attention to the RSS feed although the mailbox serves as a backup.) [12:22] Robert Lupton: One of the things that made gnats a good bug tracker was that the emails contained the right amount of information (I did have source code...), and trac was pretty good too when we tuned it; bugzilla always used to be awful. I bet we can fiddle with Jira to make its mail more useful; I don't just mean filtering what it sends, but making sure that each email is self contained, but not too long
Story points: 1