ghanaopendata/ghanaian-research-english huggingface dataset:
The impact of motivation on employee performance: the perspective of management of University of Ghana.

Human resource remains a critical resource in organizational life in spite of the fact that artificial intelligence increasingly plays significant role in organizational life Stajkovic, & Luthans, F. (2003). Contemporary institutions face a dilemma of having to retain their skilled labour force while having to keep cost in manageable levels (Grant, 2008). Moreover, they should be able to manage their entire work force, while maintaining highly motivated employees in the context of cost cutting regime. The outcome of this challenge is that, there tends to be significant differences in the perspectives of the nature, form and efficacy of motivational packages of management and employees. This study thus sought to examine the perspectives of motivational packages deployed at the University of Ghana by the management. The study thus used descriptive research design to provide some explanations of the university management’s perspectives of motivational packages deployed in the university and their impact on the employees. The study’s findings indicate that the management is satisfied of the extent of motivation deployed. They are relatively satisfied with the impact on the employees, although they think that the responses could be better.

Source: KNUST
The impact of motivation on employee’s performance: a case study of the department of social development.

The objectives of organization are achieved through the use of human resources, materials and money. But human resource is the most important because it plays an important role in performing tasks in order to achieve its goals. Therefore how employees are treated and perceived influences their productivity directly and indirectly. The purpose of the study is to investigate the impact of motivation on performance in organizations. The following questions were used by the researcher to address the problem (i) what are the types of motivational packages that are available to the employees of Social Development? (ii) What is the level of performance of the Department currently? (iii) What are the major factors that affect the performance of the employees of the social Development? (iv)In what ways could motivation impact on staff performance? A case study design was adopted with the Department of Social Development selected as main focus organization to be discussed. The population of the study was permanent employees of the Department of Social Development. Convenience sampling was used to select respondents. Thus, quantitative and qualitative data collection and analytical techniques were used to collect and analyze data. The study revealed that inadequate logistics and funds; poor working conditions; monetary rewards, lack of training programs were of major concern to employees within the Department. The study also recommended that managers should reassess its motivational packages as it was inadequate, provide training and development programs such as on the job training and off the job training and appropriate logistics to motivate employees as well as help in the smooth running of the organization.

Source: KNUST
The impact of monetary policy on banks stability in ghana

Policy transmission mechanism is the chain reaction that occurs when changes in monetary policy rates have an effect on the economy. Despite the relevance of monetary policy instruments there is minimal indication of research on the issue in controlling the economy. This study sought to examine the impact of monetary policy on banks stability in Ghana. The data were included 12 years spanning 2009 to 2021. This research used the Hausman test to choose between the Fixed and Random Effect Panel Estimation Method. Based on the Hausman test results, the study cannot reject the null hypothesis that the random effects are uncorrelated with the regressors. This suggests that the random effects estimator is consistent and efficient, and therefore appropriate for the model. Based on the regression analysis, the study finds that MPR, MS, RR, DIV, and BSZ have statistically significant effects on BSTAB, while TB has an insignificant effect. The findings suggest that changes in the monetary policy rate, the money supply, the reserve requirements, have significant impacts on the level of bank stability in Ghana. Based on the findings of the regression analysis, the study recommends that. The Bank of Ghana should continue to monitor and adjust the monetary policy rate (MPR) in response to changes in inflation, economic growth, and other macroeconomic factors. This can help to stabilize the banking sector and support lending to businesses and households. Banks should explore new revenue streams and business models to diversify their sources of income and reduce reliance on interest income. This can include expanding into fee-based services such as asset management, wealth management, and insurance. Further research should be conducted to identify other variables that may impact BSTAB.

Source: KNUST
The impact of motivation on teachers’ performance in senior high schools in the New Juaben Municipality.

Motivation has been empirically confirmed to be a major driver of employee performance of which teachers are of no exemption. As such, this study aimed at assessing the impact of motivation on teachers‘ performance in Senior High Schools in the New Juaben Municipality. The research design adopted both exploratory survey and quantitative design for the study. Purposive sampling methods were used to select the sample size of one hundred and eighty (180) research participants. The sample size was made up of Headmasters/Headmistress and teachers from nine second cycle institutions in the New Juaben Municipality in the Eastern Region. With the help of a questionnaire and an interview guide, data collected from the field were grouped, transcribed and analysed. The SPSSv21 and excel micro software were used to determine the frequencies and percentage of the primary data. The study established that, the three main motivating factors for teachers are salary increase, rewards and job security. It can also be established that, there is a greater influence of motivation on teachers‘ performance in senior high schools in the New Juaben Municipality. The study also identified factors that can produce satisfaction or dissatisfaction among teachers. The study concludes that, to ensure the best performance of teachers, there is the need to combine the intrinsic and extrinsic motivation, institute a reward system, promote an enabling environment for teaching and learning and provide of performance feedback to teachers regularly.

Source: KNUST
The impact of motivation, on employee‟s performance; the case of Komfo Anokye Teaching Hospital (KATH).

The purpose of this study was to assess the impact of motivation on the performance of clinical staff at Komfo Anokye Teaching Hospital” (KATH). The study specifically aimed at (i) evaluating the motivational activities embarked by the management of Komfo Anokye Teaching Hospital (KATH) in ensuring the performance of their clinical staff (ii) examining the current performance level of clinical staff at Komfo Anokye Teaching Hospital (KATH) in the execution of their daily operational activities (iii) evaluating how motivational packages affect the performance of clinical staff of Komfo Anokye Teaching Hospital in their daily operational duties and (iv) analyzing the challenges faced by the management of Komfo Anokye Teaching Hospital (KATH) in the implementation of motivational packages. A quantitative survey with the use of questionnaire was carried with 200 clinical staff. Data were analyzed using statistics package for social sciences (SPSS) version 17.0. The study revealed that although there are some motivational packages for clinical staff at Komfo Anokye Teaching Hospital such as Salaries, Job Security, Promotion, Training and Development, Working Aids/Tools/Good Physical working Environment, Recognition, Allowances, and Retirement Package, the system is not well developed and implemented since it is centred only on the top management of the hospital and concealed from the general staff. Also, the employees of KATH were therefore not fully satisfied with the motivational system and as such it has not reflected on their performance since the study found their performance to be low with regard to the motivational packages. Some major challenges the management faced in facilitating an effective compensation and remuneration packages for their staff includes insufficient funds, difficulty in adequately involving the large number of staff in the compensational plan. It is recommended that management of health care institutions should embark on appropriate motivational measures to increase employees‟ performance.

Source: KNUST
The impact of outsourcing revenue collection on the financial position of MMDAs in Ashanti Region.

Outsourcing has become an important approach to generate value - when products or services are produced more effectively and efficiently by outside suppliers. This study identified; the reasons why MMDAs outsource revenue collection, the effectiveness of revenue collection agents, the effects of outsourcing revenue collection and the challenges associated with outsourcing revenue collection. Purposive sampling was adopted in selecting three (3) case study organizations whilst convenience sampling was also adopted to select one hundred respondents in Ashanti Region-Ghana. It came to light that the main reasons why MMDAs relied on private revenue collection agents were: difficulty in collecting revenues, the inability of MMDA revenue collection staff to widen their scope of reach or properly track areas of economic activities and poor record keeping. The study also revealed that the impact of the private revenue collectors on the volumes of revenues generated by the MMDAs is positive and significant. Revenue collection outsourcing help MMDAs to concentrate on the core organizational activities, assist in improved service delivery and also cut cost on human resource. Major risks encountered by MMDA‟s in the outsourcing transaction are fraud, robbery and theft cases. From the perspective of the private revenue collectors, lack of revenue collection equipment, high operational costs and personnel shortage are challenges identified. Based on the research findings, the following recommendations are offered; that MMDAs select the best contractors and partners for the revenue collection activities, that MMDAs monitor and assess performance during and at the end of the contract for necessary review, termination ire engagement, and that MMDAs state their expectations of the outsourcing agreement clearly.

Source: KNUST
The impact of non-performing loans resulting from credit risk on the financial performance of listed banks on the Ghana Stock Exchange.

The study examined the impact of credit risk on the financial performance of banks in Ghana. The study specifically examined the impact of non-performing loans, and loans and advance on the profitability of the banks as well as the actions and inactions of the banks that lead to credit risk. The study used a quantitative research method considering panel data econometrics technique estimating random effect GLS model and qualitative research to answer the research objectives. The study revealed that non-performing loans had a statistically significant negative impact on the profitability of banks, credit risk is harmful to the financial performance of banks and given that the banks also had a part to play in creating or causing credit risk. The study further revealed that loans advanced by banks do not have any significant impact on their profitability. Based on the findings, the study recommended that banks should enhance the management and supervisory of their loans departments and only give out loans to clients who can repay the principal and the interest on the loans. The study further recommended that banks should reduce their loan advancements.

Source: KNUST
The impact of organizational culture on organizational performance: a case study of Omnibank Ghana Limited.

The general purpose of this study is to examine the impact of organizational culture on organizational performance at OmniBank Ghana Limited. The research is therefore explanatory in nature and adopted the quantitative method in data analysis. The study population is One Hundred and Fifty (150) employees of OmniBank nationwide out of which a sample of One Hundred and Eight (108) is selected. The study adopts a simple random sampling technique in collecting the primary data obtained from employees across the 20 branches of OmniBank nationwide. The main data collection instrument used by the researcher is a structured questionnaire. The primary data collected is analyzed using Statistical Package for Social Sciences (SPSS) version 20 and depicted into descriptive statistics such as frequency distribution tables, mean and standard deviation and a regression analysis. The results showed that there exists a clear and unique organizational culture that is practised at OmniBank since the four main traits of involvement, consistency, adaptability and mission were predominantly visible in the cultural practices of the Bank. Also, the major criteria for measuring performance such as employee satisfaction, improved customer service, increment in profit, meeting interest of stakeholders and building strong brand for the bank have all been achieved by the organization. Further, there is largely a positive relationship between organizational culture and organizational performance at the bank. Finally, few challenges such as lack of expected cultural change in its operations, non-involvement of subordinates and lack of strategies to make organizational culture effective turn to impede the full realization of the practice of organizational culture at OmniBank. The researcher therefore recommends that the bank‟s organizational culture should be implemented in all facets of the bank‟s operation and clear strategies should be developed to involve staff in formulating cultural practices.

Source: KNUST
The impact of pricing on customer loyalty in savings and loans sector in the financial industry: the mediating effect of customer service.

To ensure that customers remain loyal, Price satisfaction measurement variables such as Price Reliability, Relative Price, Price Fairness and Price Transparency plays an important role in pricing policy in Savings and Loans Sector of the Financial Industry in Ghana. The more customers have access to adequate information on prices and customers perception about how transparent and fair the prices are, leads to more favorable perception of satisfaction and will increase customer loyalty toward repurchase and recommendation. Recently, numerous complaints have been received by MCSL high interest rate and high bank charges as compared to rivals and as such the total number of customers and deposit mobilized at the has significantly reduced. The study investigated and focused on four price satisfaction measuring variables that influence customer loyalty with mediating effect of customer service at Sokoban branch of MCSL. A sample size of 222 was selected using simple random sampling technique. Questionnaire was the main data collection instrument used. The study found that all the four price satisfaction measuring variables have significantly impacted on customer loyalty. The study have also revealed that all four price satisfaction measuring variables significantly impacted on customer service thus explained and there was a significant positive relationship. Finally, the study revealed that pricing significantly impacted on customer loyalty but with the introduction of customer service, the impact of pricing on customer loyalty had reduced and the conclusion was that customer service partially mediates the relationship between pricing and customer loyalty in the Savings and Loans Sector in Financial Sector in Ghana. That meant that pricing still have an impact on customer loyalty. However, the study found that other variables also impacted on customer loyalty such as corporate image which must all be of importance to management.

Source: KNUST
The impact of personality characteristics and service quality perception across gender in the banking sector of ghana.

This investigation's primary objective is to comprehensively analyze the relationship between service providers' personality characteristics and the quality of service they deliver. The study utilized the big five inventory of personality and the servqual model of service quality to validate the anticipated relationship. The data gathered from 162 sets of clients were meticulously scrutinized, revealing that personnel with diverse personality traits exhibit varying proficiency levels to customers' perception of service quality. These findings provide iii valuable insights into the significance of personality traits in shaping the customer experience. Furthermore, it has been discovered that extraversion has a dominant influence on service quality in research. The findings showed that trait was deemed moderate in the banks with a β value of 0.452 and p-value of 0.000, suggesting that customers in Kumasi agree that the personality traits of bank officials generally affect their perception of service quality. Moreover, the relationship between the personality of service providers and service quality has been moderated by the gender of customers. Therefore, these findings are instrumental in facilitating personnel allocation to ensure that a company's service quality strategy is implemented effectively. By doing so, companies can achieve their desired level of service quality and sustain their competitive edge in the market. The research provides substantial empirical evidence supporting the hypothesized correlation between personality traits and service quality. From these findings, it is clear that companies can use this information to develop effective training programs focusing on the importance of personality traits for service providers. Future research could expand the sample size and investigate other factors influencing the relationship between personality and service quality

Source: KNUST
The impact of promotional strategies on customer attraction: the Stanbic Bank Ghana Limited experience.

In an increasing competitive banking environment and economic meltdown, the design of a prolific product and services promotional strategies can be a critical success factor. In this regard, this study sought to assess the impact of promotional strategies on customer attraction within the Ghanaian banking industry with particular focus on Stanbic Bank Ghana Limited. The specific objectives were to identify promotional strategies adopted by Stanbic Bank from 2006 to 2015, the level of usage of the promotion strategies and how they affect customer attraction. The research design was the descriptive method where the data was mostly analysed quantitatively. Secondary source of data was used to achieve the research objectives. The data was obtained from the marketing department of Stanbic Bank from 2006 to 2015. The study revealed that Stanbic Bank adopted three important promotional strategies that include advertising strategy, personal selling strategy and sales promotion strategy to attract customers. It was found that from 2006 to 2015 about 102 promotional strategies were implemented by management of Stanbic Bank. The highest usage of promotion strategy was recorded in 2015 to attract customers. This was followed by 12 promotion strategies in 2006 and 2014 respectively. The Regression Analysis was performed to assess the impact of promotion strategies adopted by Stanbic Bank on customer attraction. It was concluded that promotion strategies of Stabic Bank has positive impact on customer attraction. It was therefore recommended that Stanbic Bank should maintain good relationship with their customers so as to create awareness about the new strategies or products that would be developed from time to time.

Source: KNUST
The impact of procurement practices on competitive advantage: moderating role of supplier development among smes in Ghana

This research set out to establish how procurement practices will influence competitive advantage among SMEs in Ghana, with an emphasis on the role of supplier development. The specific objectives of the study were: to examine the relationship of procurement practices on competitive advantage, to assess the relationship of supplier development on competitive advantage, as well as evaluate the moderating effect of supplier development on the relationship between procurement practices and competitive advantage. The blessing of procurement practices and its implementation in Ghana’s SME sector has not been adequately realized and underestimated. Despite the recognition of procurement practices, most of the studies indicated above did not consider the competitive advantage consequences of procurement practices in an extremely uncertain environment such as the SMEs from the Ghanaian perspective. Moreover, understanding procurement practices in terms of its influence on competitive advantage among SMEs is inadequate, and there is a scarcity of information about how supplier development analysis affects the activities of procurement practitioners and other stakeholders working with SMEs. A quantitative method was employed and a sample size of 384 was chosen using a purposive sampling technique. The findings of the study show that procurement practices have a positive and significant relationship with competitive advantage. Also, the result indicates that supplier development positively influenced competitive advantage. Finally, findings indicate that supplier development positively moderates the link between procurement practices and competitive advantage. The study therefore concluded that managers should consider supplier development of providing guidance and technical assistance, revealing best practices, facilitating knowledge flow, and promoting collective problem-solving among suppliers in order to lower costs, enhance quality, and improve delivery.

Source: KNUST
The impact of refining Ghana’s crude oil on the national economy.

Africa‘s substantial oil wealth is still largely sent to overseas to have value added by others and then re-exported as refined products (Rettig, Kim enyi, & Routman, 2013). Ghana discovered commercial quantities of crude oil at Jubilee field in July 2007 by Tullow Oil and Kosmos energy with an estimated target 120000 bpd of light sweet crude oil (AsafuAdjaye, 2010). The discovery also led to a debate as to whether the crude should be exported or refined locally (Obeng-Odoom, 2015). This study seeks to find out the profitability of refining Ghana‘s own crude oil rather than exporting. Assessing the effect of refining Ghana‘s crude on the economy, exploring the economic benefits that drives theestablishment of a new refinery configuration and conducting a refinery margin analysis forms part of the main and specific objectives of the study. A qualitative descriptive approach was used where research objectives were applied to address the research questions informed largely by the conceptual framework. The profitability analysis over a period of one year has been simulated with a capacity of 100000 and 200000 bpd refinery configuration estimated to be about 138 and 465 million USD refinery margin with payback periods of approximately 21 and 9 years respectively. Auxiliary benefits include stabilization of our domestic currency since the use of huge forex to buy petroleum products will reduce thus a move from importing crude oil products to exporting petroleum products and petrochemicals. In order to remain in business, the study recommend that, Nigeria‘s Forcados and other neighbouring crude oil in the sub region and compare physical/chemical parameters of the crude as well as refined product quality and margins with that of Ghana‘s bonney light crude.

Source: KNUST