ghanaopendata/ghanaian-research-english huggingface dataset:
The effect of customisation on consumer purchasing behaviour in banking: The mediating role of customer service.

The study sought to assess the effects of customisation on the purchasing behaviour of consumers of Stanbic Bank’s services: the mediating role of customer service. In the current volatile environment of increased competition with corresponding increase in market entry of new banking services formats and concepts with a corresponding challenge of understanding the complex relationship between the kind of customised services to offer Customers to gain competitive advantage over the other banks. This study sought to assess the effects of customisation on consumer purchasing behaviour, determine the effects of customisation on customer service, evaluate the effects of customer service on consumer purchasing behaviour and finally determine the mediating effects of customer service on the relationship between customisation and consumer purchasing behaviour. Customers of Stanbic bank were considered for this study with a sample size of three hundred and ninety customers (390). Quantitative study with simple random sampling technique was employed with questionnaire as the main tool for the collection of data. The study revealed that, most of the customers were not consulted before the introduction of customised services, it was further established that, consumer purchasing behaviour of the bank’s depended heavily on the type of tailored services. Furthermore, the time saved on customised services had a much stronger relationship with how customers rated how their perceptions affects their purchasing behaviour on customised services with the level of service quality as a mediator than directly. The study concluded a significant relationship between some of the customisation variables, customer service variables and consumer purchasing behaviour of banking services. The following recommendation were made to address the issues emanating from the study; companies considering this competitive tool to stay focus in delivering more satisfactory service, training customers on the best way to deliver made to fit services and Customer involvement considered seriously when it comes to tailor made services. Other related services industry were suggested for further study to fully appreciate the importance of customisation.

Source: KNUST
The effect of digitalization on sustainable development: the mediating role of open innovation in the agri-food industry focusing on the food processing sector in Ghana

Sustainability has become so impeccable in today’s business that it is a fundamental requirement for all firms’ operations which necessitated the adoption of digitalization for the singular aim of achieving it. This study has become timely since the world bank required all African companies to be digitalized by 2030 as well as the advancement in its literacy skills advocacy on digitization to minimize post-harvest food waste, boost good dieting, and improve business networking opportunities. Lack of awareness of the importance of digitization in African Agro-processing firms impedes sustainability. Though there has been a very strong commitment to transform the economy by promoting equitable and sustainable development using digitalization agriculture and food processing, these efforts to industrialize the sector and make it attractive globally, the productivity rate is still very low as indicated by the World Food Programme. Despite this, scanty empirical studies have investigated the rate of digitization implementation and its impact on sustainability. As a result of that, this study sought to answer the research question ‘under what condition does digitalization drive sustainability?’ By way of objectives, the study sought to determine the relationship between digitization and sustainability, the relationship between open innovation and sustainability, and the mediating role of open innovation in the relationship between digitization and sustainability. From the dynamic capability theory perspective and Theory of Acceptance and Use of Technology perspective, a cross-sectional design and modified questionnaires from the literature were used to collect data from 170 CEOs/top managers of food processing firms in Ghana (Accra and Kumasi). It is a firm-level analysis. Data was analyzed with Mplus version 7.5, the Statistical Package for Social Sciences (SPSS), and the Hayes PROCESS Model. The results show that there was a significant relation between digitalization and sustainable development and an indirect effect of open innovation by driving digitalization to sustainable development. The study encouraged collaborative partnership in adopting digitalization through open innovation to drive sustainable development while recommending that policymakers employ holistic stakeholder engagement to promote digitalization in the sector. This study serves as a platform for future research to leverage their investigations on integrating the value chain of the Agri-food industry.

Source: KNUST
The effect of digital marketing on purchase intention the moderating role of social media capability.

This research investigates the impact of digital marketing on purchasing intention, the influence of social media capability on this relationship, and the potential moderating effect of social media capability. Descriptive statistics and multiple regression analysis were employed to analyze data from respondents. The findings reveal that digital marketing significantly affects purchase intention, as consumers perceive digital marketing as valuable for product search, information provision, and comparison. Social media capability also positively influences purchase intention, underlining the importance of strategies, engagement, employee involvement, and continuous monitoring in social media iv efforts. Contrary to expectations, the moderating role of social media capability on the effect of digital marketing on purchase intention was not significant, suggesting that their combined impact may not significantly differ from their individual effects. In conclusion, this study underscores the positive impact of digital marketing on purchasing intention and the role of social media capability. It emphasizes the need for businesses to optimize digital marketing strategies while developing robust social media capabilities for maximum impact. Practical implications include investing in digital marketing and enhancing social media engagement. Theoretical implications encompass enhancing the understanding of the relationships between digital marketing, social media, and purchase intentions. Recommendations for practitioners involve refining digital marketing strategies and social media engagement, recognizing the synergies between the two, targeting specific audiences, and staying attuned to technological advancements. Longitudinal studies are proposed for deeper insights into the long-term effects. Future research directions include exploring demographic factors' influence on social media capability and purchase intention.

Source: KNUST
The effect of dynamic capabilities on firm performance. The moderating role of environmental dynamism. A case study of national investment bank

The world is a global village, and things are changing very quickly. The corporate climate is evolving into one that is quite dynamic. The rest are sent home, only the greatest are left. A dynamic capacity to react to a dynamic environment is the initial thing that a whole business requires. The research is on the effect of dynamic capabilities on firm performance. The moderating role of environmental dynamism. The research seeks to assess the relationship between dynamic capabilities and firm performance, to examine the relationship between environmental dynamism and firm performance and to analyze the moderating role of environmental dynamism on the relationship between dynamic capabilities and firm performance The research design used was the descriptive approach with the addition of deductive research approach. The research also employed the survey design with the use of purposive sampling being a non-probability sampling technique. The research employed the statistical package for social science software for the analysis. The outcome of the research shows a relationship among dynamic capabilities and firm performance. The outcome indicates a relationship among dynamic capabilities and firm performance. The sig. Value which shows a statically significant demonstrates a relationship between dynamic capabilities firm performance. Also, the analysis shows that there is an association between environmental dynamist and firm performance. The correlation coefficient shows a strong correlation between dynamism and firm performance. There is a moderating effect of environmental dynamism on the relationship between dynamic capabilities and firm performance. The results demonstrated that, the interactive effect of environmental dynamism and dynamic capabilities is statistically positive to firm performance. The results demonstrated that environmental dynamism moderate on the relationship between dynamic capabilities and firm performance.

Source: KNUST
The Effect of Ethical Sensitivity and Cynicism on Circular Procurement in the Context of Pharmaceutical Industry

This study set out to investigate the effects of cynicism and ethical sensitivity on public sector procurement performance in Ghana. This study used a cross-sectional research design to explain its findings, using inductive logic to interpret its numerical findings. The sample population for this study consists of individuals from the tender committee, procurement officials, and a subset of Ghanaian public institutions. A total of 180 individuals from the tender committee, procurement officers in public institutions in Ghana were chosen for the study. The study validated the hypotheses by using Structural Equation Modeling (SmartPLS 4). The data was summarized using descriptive statistics. Results showed that cynicism had a significant impact on public sector procurement performance. Ethical sensitivity was also proven to have a significannt impact on procurement performance. The findings suggest that a more concerted effort to combat cynicism in Ghana's public sector might help the sectors procurement system function more smoothly and fairly. However, the sectors should promote ethical sensitivity activities in order to improve their procurement performance.

Source: KNUST
The Effect of Entrepreneurial Orientation on Students’ Entrepreneurial Intention. The Role of University Support.

The Theory of Planned Behaviour (TPB) was used in this study to investigate the effect of entrepreneurial orientation on students’ entrepreneurial intention as well as whether their relationship is moderated by university support. A cross-sectional survey design was adopted for the study. Data was collected with the aid of a questionnaire using the stratified random sampling technique. Participants in the study included 728 undergraduate students from the Akenten Appiah-Menka University of Skills Training and Entrepreneurial Development v (AAMUSTED). The data was analysed using Structural Equation Modelling (SEM) with AMOS version 21. The results revealed that innovativeness and pro-activeness significantly affect students' entrepreneurial intention in AAMUSTED, Ghana. The findings also discovered that university support is a predictor of entrepreneurial intention, as well as strengthening the relationship between innovativeness and students' entrepreneurial intention and improving the relationship between pro-activeness and students' entrepreneurial intention. The study concluded that students' entrepreneurial development efforts should focus more on their level of innovativeness and pro-activeness. Additionally, the support provided by universities would reinforce university students' entrepreneurial intention to consider entrepreneurship as a career option. This would help in planting the seed of entrepreneurship in students at an early age.

Source: KNUST
The effect of exchange rate on human development: the case of Ghana

The overall objective of the study is to examine the interaction relationship between exchange rate, foreign direct investment and economic growth. To achieve the objective of the study, the quantitative research design was adopted in addition to the explanatory research method. The study used a sample of 2 African countries across a period of 22 years from 2000 to 2021. The study further used the random effect regression analysis to estimate the relationship between the variables in the study. From the analysis and findings obtained, it can be concluded that the inflows of foreign direct investment and exchange rate performances in Africa can help to boost their economic growth. Furthermore, by maintaining good performing exchange rate, African countries can attract more foreign investors due to the potential of making benefits from a good performing exchange rate which can subsequently lead to improving economic growth in Africa. Based on the findings, the study among other factors recommended that governments should work to create an environment that is conducive to investment, which can help to attract FDI to the country. This could include measures such as simplifying business registration processes, reducing red tape, and improving infrastructure. Governments can work to promote the country's strengths and investment opportunities to foreign investors through marketing campaigns, trade missions, and other outreach efforts. The study also recommend that future research should consider other robust estimation strategies such as the GMM estimations in order to ascertain if the findings of this study could be confirmed or rejected by their findings.

Source: KNUST
The effect of environmental training on green logistics management practices and supplier environmental orientation: the moderating role of top management commitment and corporate environmental orientation

In response to escalating environmental concerns arising from industrial activities, this study investigates the influence of environmental training on the adoption of green logistics management practices. The objectives of the study were to: examine the relationship between environmental training and green logistics management practices, examine the mediating role of supplier environmental orientation in the relationship between environmental training and green logistics management practices, to investigate the moderating effect of top management commitment on the relationship between environmental training and supplier environmental orientation, to examine how corporate environmental orientation moderates the relationship between environmental training and green logistics management practices. A quantitative survey methodology was employed as the research design. A total of 290 firms in Ghana were sampled for this study. The SmartPLS4 was used to analyse the data. The findings indicate a positive and significant direct relationship between environmental training and green logistics management practices. However, the study finds that the involvement of supplier environmental orientation, top management commitment, and corporate environmental orientation in mediating and moderating these relationships is not statistically significant. This underscores the critical role of leadership in promoting sustainable practices within organisations. The study recommends that management should focus on other avenues for enhancing the impact of environmental training on green logistics practices, furthermore, the study recommends implementing effective environmental management strategies that closely align with the organisation's overarching environmental goals.

Source: KNUST
The Effect Of Ethical Sensitivity And Cynicism On Circular Procurement In The Context Of Pharmaceutical Industry

This study set out to investigate the effects of cynicism and ethical sensitivity on public sector procurement performance in Ghana. This study used a cross-sectional research design to explain its findings, using inductive logic to interpret its numerical findings. The sample population for this study consists of individuals from the tender committee, procurement officials, and a subset of Ghanaian public institutions. A total of 180 individuals from the tender committee, procurement officers in public institutions in Ghana were chosen for the study. The study validated the hypotheses by using Structural Equation Modeling (SmartPLS 4). The data was summarized using descriptive statistics. Results showed that cynicism had a significant impact on public sector procurement performance. Ethical sensitivity was also proven to have a significant impact on procurement performance. The findings suggest that a more concerted effort to combat cynicism in Ghana's public sector might help the sectors procurement system function more smoothly and fairly. However, the sectors should promote ethical sensitivity activities in order to improve their procurement performance.

Source: KNUST
The effect of executive compensation on the financial performance of listed non-financial firms in ghana

This study examines the relationship between executive compensation and the financial performance of non-financial firms listed in Ghana. Using a quantitative research approach and an explanatory research design, the study analyzes secondary panel data from 2005 to 2021 sourced from annual reports and financial statements of 23 selected firms listed on the Ghana Stock Exchange. The findings reveal that higher executive compensation is positively associated with increased market value and profitability, underscoring the importance of appropriately rewarding executives for their contributions to organizational success. However, the study highlights the negative impact of total basic remuneration on both market value and profitability, emphasizing the need for a balanced compensation structure that incorporates performance-based incentives. Additionally, the inclusion of financial benefits in the compensation package shows a modest positive effect on market value, while an excessive focus on cash benefits can hinder profitability. The study also reveals that a higher proportion of variable pay is linked to a decrease in market value but a positive correlation with profitability. Furthermore, firm age is found to have a negative effect on market value, indicating the challenges faced by older firms in adapting to market dynamics, while firm size does not significantly influence market value but may impact profitability due to operational factors. These findings provide valuable insights for researchers and practitioners, contributing to our understanding of the complex relationship between executive compensation and financial performance in the context of non-financial firms in Ghana.

Source: KNUST
The effect of financial inclusion on tax revenue generation in Ghana

The research study entitled "The Effect of Financial Inclusion on Tax Revenue Generation in Ghana" sought to investigate the impact of four primary financial inclusion indicators on the generation of tax revenue. The selected indicators for analysis were Private Credit to Gross Domestic Product (GDP) ratio by deposit money banks, Deposit Money Banks' Assets to GDP ratio, Liquid Liabilities to GDP ratio, and Central Bank Assets to GDP ratio. The study utilized data spanning from 1992 to 2021 and employed a multiple regression analysis to examine the impact of various variables on the generation of tax revenue. The validity of the regression results was ensured by testing all the assumptions of the model. The study's results indicate that although there existed a favorable association between Private Credit by Deposit Money Banks to GDP, Deposit Money Banks' Assets to GDP, Liquid Liabilities to GDP, and tax revenue generation, these connections did not demonstrate statistical significance. The evidence provided by the researchers was not sufficiently robust to indicate that the aforementioned components of financial inclusion exert a substantial influence on the generation of tax revenue in Ghana. The research revealed a noteworthy inverse correlation between the proportion of Central Bank Assets to Gross Domestic Product and the generation of tax revenue. This implies an inverse relationship between the ratio of Central Bank assets to GDP and the generation of tax revenue. The research suggests that policymakers should endorse measures that foster private credit, fortify financial institutions, enhance liquidity management, and meticulously scrutinize the Central Bank's function to optimize tax revenue generation. The results emphasize the necessity of adopting a comprehensive approach that takes into account multiple aspects of financial inclusion when formulating strategies for generating tax revenue. In summary, the impact of financial inclusion on tax revenue generation in Ghana is inconclusive. However, it is worth noting that the inclusive financial sector has the potential to exert a positive influence on tax revenue generation. It is imperative for policymakers to comprehend these dynamics in order to effectively leverage the advantages of financial inclusion and optimize strategies for generating tax revenue

Source: KNUST
The effect of financial irregularities on the economic performance of the ghanaian economy: the mediating roles of interest and inflation rates

The purpose of the study was to examine the effect of financial irregularities on the economic performance of the Ghanaian economy: The mediating Roles of interest and inflation rates. The following are specifi objectives of the study are to establish the relationship between financial irregularities (tax, cash, procurement and stores) and economic performance (GDP) of Ghana, to determine the effects of macro-economic variables (Interest Rate and Inflation Rate) on economic performance (GDP) of Ghana, and to determine mediating role of macro-economic indicators on the relationship between financial irregularities and economic performance in Ghana. A time series data data relating to the variables was collected covering the period of 1990 to 2022 for the analyses. The pearson correlation, multiple linear regression and structural equation model was used to analyse data. The study found that relationship between economic performance and financial irregularities, demonstrated a relatively strong positive statistically significant link between financial irregularities and GDP between 1990 and 2022. The study also revealed that inflation has a significant and positive influence on economic performance. Moreover, interest rate has a significant and positive effect on economic performance. The result indicated that the relationship between financial irregularities and economic performance is mediated by both interest rate and inflation rate. The study recommends prudent measures to be taken to prevent financial irregularities and control inflation and interest rates.

Source: KNUST