ghanaopendata/ghanaian-research-english huggingface dataset:
The impact of foreign exchange risk exposure on financial performance of manufacturing firms listed on the ghana stock exchange

The depreciation of cedis has been a long-studied subject in literature with inconsistent results and explanations. In this analysis, we compare ROA, ROE, and Tobin's Q to determine a company's success. Using data from 2005-2018, this research examined how changes in the exchange rate affected the profitability of Ghana's manufacturing sector. A combination of the panel technique and an ex-post facto research strategy allowed for the compilation of this study's findings. Likewise, the panel regression model was estimated using the GLS method, which considered both homoscedasticity and autocorrelation. The findings indicated that the exchange rate had a negative and statistically significant effect on the return on investment (ROI) of manufacturing companies. Second, expansion boosts profitability (as measured by ROA and Tobin's Q). Third, the data demonstrate that a firm's tangibility has a deleterious effect on its value (as measured by Tobin's Q). The research finds that the exchange rate affects company performance significantly at the macroeconomic level.

Source: KNUST
The impact of green supply chain orientation on organizational innovativeness

Green innovation represents a promising concept that can mitigate harmful environmental impacts while simultaneously enhancing business performance, fostering consumer confidence, improving cost-effectiveness, boosting productivity, and creating new opportunities for market share expansion. The study's findings highlight a noteworthy emphasis on stakeholder orientation within the cocoa industry in Takoradi, Ghana. Surprisingly, respondents' perceptions indicate a moderate level of attention to stakeholders, particularly employees and shareholders, who directly influence the firm. Notably, this study solely considers these two stakeholder groups. Interestingly, the findings also reveal that stakeholders, despite being acknowledged, are not extensively integrated into the day-to-day operations and decision-making processes of cocoa industry firms. This suggests room for improvement in effectively engaging stakeholders, aligning their interests with the company's objectives, and involving them in crucial decision-making processes. Furthermore, it is worth noting that within the realm of stakeholder orientation, there is a notable emphasis on shareholders over employees, potentially driven by the significant role shareholders play in funding the company's operations. In conclusion, the study underscores the potential benefits of green innovation and the need for a more comprehensive approach to stakeholder engagement within the cocoa industry in Takoradi, Ghana. By striking a balance between stakeholder interests and prioritizing sustainability, these companies can enhance both their environmental and organizational performance.

Source: KNUST
The impact of human resource management on the performance of an organisation: a case study of cocoa marketing company (CMC)

ABSTRACT Improved employee performance has been largely linked to an effective human resource management practices. An imperative task that organizations face therefore is to design, adopt, and operate an effective human resource (HR) practices so as to promote superior employee performance. This study generally examined the impact of human resource management on the performance of employees of Coca Marketing Company (CMC), Ghana. Specifically, the study explored the HR practices of CMC and its impact both on employee, and organizational performance. The descriptive research design was employed to conduct the study. The sample of the study comprised 60 staff both management and non-management staff of CMC. Selection of respondents was done using purposive sampling. The results of the study demonstrate that in general, CMC adopt the human resource practices of recruitment and selection, training and development, compensation management, performance management, monitoring and evaluation, employee security, employee participation, information sharing and knowledge management. However, results show that there is limited adoption of the principles of recruitment and selection, performance management, training and development, and information sharing and knowledge management. In general, results show that human resource management practices impact on employee and organization performance. In particular, the results show that the human resource practices impacting on employee performance and organizational performance in CMC are compensation management, monitoring and evaluation, employee security, and employee participation. To enhance human resource management practices, the study recommends that CMC improves its recruitment and selection process, improves communication in the organization, improves performance management, and continuously train its employees.

Source: KNUST
The impact of human resource policies and procedures on job satisfaction of employees in the Rural Banks: the case of Nsoatreman Rural Bank

Every organization runs its daily affairs with the human resource capacity to meet their aims and objectives as an organization. Studies have indicated that most of these firms do not have much concentration on the individual goals of their employees. Human resource management involves considering of the welfare of the employees. The study aimed at assessing the impact of human resource procedures on job satisfaction of employees in Rural Banks in Ghana specifically the Nsoatreman Rural Bank. The study adopted the quantitative method, using the Census sampling. The questionnaires were submitted to 109 employees and the response rate was 74 percent. The data received from the employees were analyzed using the mean score ranking, the relative importance index and one sample t test. The results from the study indicated that the employees at the rural bank were dissatisfied with some of the HR procedure being used. The key human resource procedures include regulatory compliance and legal management of employees, managing employee incentives like promotions, awards, bonuses etc., and employee record keeping like payroll data, CVs, appraisals. Also, determinates of job satisfaction include management attitude towards employees, technological development and advancements and management commitment. In conclusion, measures must be taken on the human resource procedures being used in the rural bank so as to improve the level of satisfaction of the employees to boost productivity. Measures such as incorporating incentives and allowances for overtime work, routine recognition of hardworking employees like awards and adopting more internal or inward recruitment options. The study therefore recommends that further studies be done on in the other banks such as microfinance, merchant and commercial banks. Also, critical practitioners are also advised to identify a proper system for their workers so that they can be satisfied with the work that they do to increase productivity.

Source: KNUST
The impact of information technology on customer service delivery: a case on bank of africa.

Information technology has made tremendous impact in the world of work, anything that was done in a conventional manner has been automated or digitized. The study is on the impact of information technology on customer service delivery. The research goal was to examine the relationship between cloud computing and of customer service delivery in bank of Africa, to assess the impact of electronic banking on customer service delivery in bank of Africa and to determine the impact of information technology on the perceptions customers in the banking sector. The study hired the descriptive research design in combination with the quantitative research method for the study. The study further hired the questionnaire to gain information for the research. The spss was used for data analysis. The findings of the research showed that there is a relationship among cloud computing and customer service delivery. The change in cloud computing will cause an increase in customer service delivery. There is a relationship between electronic banking and customer service delivery. A change in electronic banking will cause a change in customer service delivery. A change in information technology will generate a change in perception of customers in the banking sector. It was demonstrated that there is an impact on information technology on perception of generation in the banking sector. The study concluded that the impact of information technology on customer service delivery has been profound and transformative. The integration of advanced technologies has revolutionized how businesses interact with their customers, enhancing the overall customer experience and redefining service standards

Source: KNUST
The Impact of Information Technology Projects on the Financial Performance of Banks in Ghana: Case Study of MGI Investment Ltd.

Information and communication technology has for the last two decades become very popular with major commercial banks in Ghana. Currently, Microfinance and micro investment banks in Ghana have also computerized and networked their operations. The support from Bank of Ghana, has helped embark on nationwide computerization of all the Microfinance banks in Ghana. This study aims to assess the impact of information technology on the financial performance of MGI Investment Bank in the Ashanti Region. Views of the top management of the microfinance bank, branch managers, employees and customers were obtained using a survey method. In all 180 people were sampled from MGI Investment Bank. The study used primary data and secondary data. Questionnaires were used to collect data randomly from the customers and staff of the Bank. Two types of questionnaires were prepared and distributed among employees and subscribers of the bank. Both semi-structured and 5-point Likert scale questionnaire were developed. Data analysis was done using descriptive statistics approach. The results obtained show that, information technology has had positive impact on the financial performance of microfinance banks. The study concludes that information technology has a positive impact on the reputation, goodwill and advancement of MGI Investment bank. The study recommends that subscribers should be also taken into consideration by Microfinance banks while prioritizing information technology. It is very important to set the needs and expectations of subscribers while launching any Information Technology Project

Source: KNUST
The Impact of Information and Communication Technology on Procurement Operational Performance in Fast-Moving Consumer Goods Manufacturing Firms in Ghana

In order for organisations to achieve competitive advantage, there is emphasis on the utilisation of Information and Communication Technology (ICT) in their procurement activities. Unfortunately, most Ghana firms have not taken the much advantage of ICT to increase their operational activities. It is on this reason this study seeks to assess the effects of ICT on the procurement performance of manufacturing industries in Ghana. The study adopted both Descriptive and Explanatory research approaches. The population of the study comprised over 350 procurement staff of 6 manufacturing industries in the Greater Accra Region. The sample size comprises 269 employees making up junior, senior and management members. A purposive sampling method was used in the selection of the 269 sample size. Questionnaire was the key instrument for the collection of data. The data collected was analysed using Statistical Package for Social Sciences (SPSS). The quantitative data was presented in tables, charts, descriptive and inferential statistics by the application of Linear regression analysis. The study observed the effects of Communication Technology, Application Software, Electronic Procurement Policy and ICT Technical Support Staff on Procurement Performance in the manufacturing industry in Ghana. Findings from the study indicated that Communication Technology, Application Software, Electronic Procurement Policy and ICT Technical Support Staff contribute positively impacted on Procurement Operational Performance. It is therefore concluded that (ICT) has a significant relationship with Procurement Performance. The study recommends regular training for support staff to adopt proper spend analysis software.

Source: KNUST
The impact of internally generated funds on the performance of municipal assemblies: a case study of new juaben south municipal assembly

The main objective of this study was to examine the impact of internally generated fund on the performance Municipal Assemblies. A case study of New Juaben South Municipal Assembly. The Study was also guided by 4 main objectives; to Analyze the contribution of internal generated funds to municipality’s development, to identify the possible sources of revenue generation for Municipal Assemblies, To examine the challenges encountered by the assemblies in revenue mobilizing, To Suggest means of improving revenue mobilization in the Municipality. The study was also limited to New Juaben South Municipal Assembly. Most theories of relating to the study were considered. Random Sampling and Purposive technique was used by the researcher to select respondents for the study. The researcher used probability procedure that ensures that each participant has an equal chance of being included pin the sample. A sample size of 126 respondents was conveniently sampled for the study. A quantitative survey approach with the use of questionnaire was adopted as the main instrument for collecting data from sample size of 126. Data were analyzed using statistics package for social sciences (SPSS). The study revealed that the Assembly gets their internally generated funds from fines, building permits and other license operating. However, the attitudes of some revenue collectors such as bribery and corruption pose as a challenge in generating funds for the Assembly. The study recommended improving the working conditions for tax collectors by raising their pay and providing motivating benefits to encourage loyalty and commitment to their jobs. You can also reduce the likelihood of theft by offering the appropriate equipment, like motorbikes and bicycles to help tax collectors navigate challenging terrain.

Source: KNUST
The impact of integration of revenue agencies on revenue mobilisation. (a case study of Ghana Revenue Authority).

With the expressed need to not only expand but also improve the effectiveness and efficiency of revenue mobilisation to support its development agenda, Ghana by means of constitutional procedures moved for the integration of its three revenue mobilising agencies - VATS, IRS and CEPS into a composite authority - Ghana Revenue Authority with two major divisions. This study assesses the impact of the integration on revenue mobilisation performance of the Domestic Tax Revenue Division after six years. Employing the use of quantitative approach, this study collected data from the case study using a sample size of 180. A structured questionnaire was used as the research instrument to gather primary data from respondents. Regression analysis was performed to verify the impact of integration of revenue agencies on the mobilisation of revenues. The results from the regression analysis show that on average, the tax-to-GDP ratio for the DTRD before the integration was 7.12% while for the period after the integration the tax-to-GDP ratio is 9.26%. However, certain challenges were identified such as insufficient training of staff and other institutional inadequacies. It is recommended that intensive on-the-job training be given to the staff of GRA and that the authority should engage in regular education of the public regarding taxes. It is also recommended that the segregation of the tax payment points into Small Taxpayer Office, Medium Taxpayer Office and Large Taxpayer Office should be terminated to provide a onestop-shop mode of payment by all taxpayers.

Source: KNUST
The impact of internal communication on staff performance: a case study of Al-Azhariya Islamic SHS.

Communication happens when a message moves from a sender to a receiver through a particular medium. Communication is very important in every organization and it plays a crucial role in the performance of employees. Internal communication is the type of communication that happens within an organization. The research used Al-azhariya Islamic Senior High School as a case study. It seeks to ascertain the channels of communication used at Al-azhariya Islamic SHS, determine the impact of internal communication on employee performance, identify the preferred channel of communication among the employees and finally identify the communication barriers affecting the employees at Al-azhariya Islamic SHS. The research used descriptive and case study design, simple random sampling was used to determine the size of the population. The findings depict a positive and significant relationship between internal communication and performance of the staff. There was a correlation of .487 at a significance level of 0.01.

Source: KNUST
The impact of internal control on the performance of the Ghana health services.

The study assessed the impact of internal control on the performance of Korlebu, Kaneshie and Dansoman Polyclinics. The study identified internal Control processes at the polyclinics and assess the impact of internal controls on the efficiency and effectiveness on operations. Further, to determine the relationship between internal audit and organizational growth and examine the challenges of internal audit practices in the Polyclinics. The study adopted a survey research design and the entire staff of the branch as the target population. The simple random sampling and purposive sampling technique were used to sample 170 respondents for the study. The study used a questionnaire and interviews to gather data which was analyzed with SPSS 21 and Microsoft Excel 2013. The results of the study established a positive relationship between the internal audit and organizational growth at the branch. The study found in place an efficient internal audit process which ensures transparency and impacted positively on the effectiveness and efficiency of operations. The study finally suggested the provision of adequate resources to internal audit staff to enable internal auditors perform their responsibility effectively

Source: KNUST
The impact of information technology on customer satisfaction at Social Security and National Insurance Trust.

The importance of Information Technology in any organization in this modern day cannot be overemphasized. Information Technology plays vital roles in data entry, data processing and security, and information distribution. For an organization such as SSNIT, Information Technology is more than just a part of its operations. IT is needed to ensure that national pensions are administered with the highest form of integrity so that customers are duly satisfied during and after retirement. The primary aim of this research was to assess the impact of Information Technology on Customer satisfaction at SSNIT. 100 members of staff and management with 400 customers were interviewed though simple random sampling. A semi-structured questionnaire was developed to seek the views of the respondents on the impact of IT in helping them on their job at SNNIT and in processing their social security as customers. The findings were that IT does not only facilitate the work of staff and management, but it also increases their efficiency and effectiveness in discharging their duties, information Technology has reduced complaints of impersonation, identity theft, wrong payments as well as many other incidences. Customers also praised the role of IT in assisting them know more about their social security unlike in the past when they were in the dark over their contributions. One major recommendation was that SSNIT should use this same information Technology or acquire ore to improve the good work they are doing. They should also educate the public more on changes in their operation and help the public know the distinction between challenges caused by IT or government policies, since many people get confused with both.

Source: KNUST
The impact of internally generated funds on the socio – economic development of local government administration in Ghana.

In a developing country like Ghana, IGFs play an important role in the development of the local government in the economy. It is therefore vital for policy makers at the local level responsible for levies, taxes, rates, fines, licensing and market tolls to consider the alignment of revenue mobilization policies to the growth needs of MMDAs. Placing emphasis on this issue, the study critically analyzes the impact of IGF on the development of local government administration. Hence, probing questions such as: What are the factors influencing the mobilization of IGF, what is the impact of IGF to the development of the local government administration and what are the possible challenges facing the local government administration in the attempt to mobilize IGF for development may arise in peoples‘ mind. To answer these questions, the study explored both primary and secondary sources of data. Primarily, stratified and simple random sampling techniques were applied to get a sample size of 398 respondents among business and property owners in the Nkwanta South District. Questionnaires were applied as data collection tools to get information relevant to the study from the business and property owners. Also, purposive sampling was used to get the departmental heads and interviews were used to collect relevant information. The study findings revealed low tax education, low level of income, high consumption levels among others were the influential factors to mobilization of IGF among the business and property owners in the Municipality. Also, with regards to the impact of the IGF, findings from the field survey revealed that, the Municipal Assembly is able to complete the construction of five (5) basic school blocks, four (4) CHIPs compounds, ten (10) bore-holes and has reshaped three (3) feeder roads of 45 miles, 23 miles and 35 miles respectively in a period of four years with the support of the IGF. The major challenges expressed included inadequate human capacity building and inadequate resources, negative public attitude towards tax payment, political interference and inadequate information on chargeable incomes. The study recommends that, tax agencies must carry out intensive tax education and facilitate the implementation of TIN to broaden the tax net. Also, the government must ensure transparency, service and engagement. Furthermore, government should auction the tax collection rights or carryout tax administration by means of ―association taxation‖ at the local level. Finally, stringent policies and laws must be formulated to deter any interference in the tax collection process and standardize criteria designed to cover all the scales of businesses.

Source: KNUST