ghanaopendata/ghanaian-research-english huggingface dataset:
Examining the effect of recapitalization on the performance of commercial banks in Ghana.

The Bank of Ghana in 2017 activated its policy to raise the minimum capital of banks in the country and therefore all banks had to comply by 31st December 2018 or have their licenses revoked. This study assessed the effect of recapitalization on the performance of commercial banks in Ghana. Furthermore, the research was purposely targeted at investigating the impact of the regulatory rise when it came to the capital used by the Ghanaian banks and how it affected their performance including the effect of the increase regulatory laws on the lending actions of these banks. With the use of a quantitative study method and the use of a paired t-test statistical tool on the data collected from twenty three (23) banks in Ghana as at 2020, the research presented the following results: From the analysis done, it was realized that ROA and ROE rather declined after the recapitalization since the average ROA value of 4.27 formerly reduced to 4.12 presenting a drop of 0.15. Similarly, ROE with an average value of 15.45 processed to 13.69 displaying a decrease of 1.76. It was with NIM that the recapitalization rather headed to an increase which was sparsely; from 6.09, prior recapitalization to 6.23 following recapitalization at just a 0.14 growth. From the study, it can be realized that increasing investment in capital does not necessarily lead to a rise in performance as some activities of management can impact on investment outcome. From this averment, the second research objective which assesses the regulatory rise in lending pattern reveals that banks performed badly in terms of their lending pattern knowing that there was rather a decrease on yields to equity and assets.

Source: KNUST
Examining the effect of withholding taxes under internal revenue Acts 2000, Act 592

The study attempts to examine how tax withholding under Act 592 on earnings from individuals and corporate bodies affect tax collection and compliance, cash flow of business, savings and investment and the flow of foreign capital. The study discovered that withholding tax is a potential tool to increase tax collection and compliances, broaden the tax net and one of the most economical instrument of taxation. Tax withholding on contracts and supplies resulted tax over payments which is difficult to refund, and its resultants lack of fund for business to pay their debts or reinvest. Under Act 592 tax withholding on savings and investment prove otherwise that, savings and investments are not discouraged. Also the relatively low rate of tax withholding on earnings by foreign investment fails to discourage the flow of foreign capital as thought otherwise. In other to broaden the direct tax base of Ghana, it is recommended that withholding taxes should be extended to include individuals as withholding agent; there is the need of multiple actions such as tax withholding and information reporting; penalties should be severe to deter non-compliance; there should be treaties with other countries on elimination of tax withholding to encourage the flow of foreign investment and; tax education and campaign should be initiated and must be on-going.

Source: KNUST
Examining the effects of basic motivational factors on project productivity in the banking sector

Human capital is considered essential in any organization. For any business to succeed or fail, it is to a large extent dependent on its human factors. They are the source of success, productivity and high performance in the organization. How employers regard employees, how they treat them, how they make them feel about themselves in the workplace remotely or directly affects the output and ultimately productivity which further goes a long way to affect the development of the organization. Dissatisfied employees will no doubt produce less and hence decrease performance. The aim of the study is to provide strategies to improve productivity in the banking sector through the use of appropriate motivational factors. The study adopted the mixed approach of research design and the case method approach to derive answers to questions that were formulated. A non probability design with a purposive sampling technique was adopted to select the opinions of 100 employees of Zenith Bank Ghana limited. Analysis of the data that was subsequently gathered was conducted using the SPSS 16 software and the Microsoft excel 2010 applications. The study disclosed that there is indeed a correlation between motivation and project productivity and even though employees are most often than motivated by monetary benefits, good working conditions, career development, and recognition have slowly become the factors that employees seek to receive from their employers to boost their productivity. The study therefore concluded more efforts be put in place to encourage employees to produce more. The researcher recommends that management of Zenith bank Ghana limited take a keen interest in providing these motivational factors in a bid to drive performance and keep it abreast of its competitors.

Source: KNUST
Examining the effects of inventory management on store performance: a case of building materials manufacturing firms in Ghana

The prime objective of any business organisation is to get the best return on every little investment made, and one sure way of achieving this goal is through proper and effective inventory management. If inventory is not properly managed, it can result in liquidity crisis which may eventually bring a firm to its knees. It is, therefore, against this backdrop that this study sought to examine the effect of inventory management practices on store performance of building manufacturing firms in Ghana. It was found from the study that the selected building materials manufacturing firms have been practicing inventory management. However, its effectiveness and how those practices affect their store performance is where a challenge is faced. It was also found that inventory management does not explain significantly changes in store performance of building materials manufacturing firms. Therefore, pragmatic measures should be put in place to curb such challenges to ensure effective and efficient inventory control among building materials manufacturing firms in Ghana. To ensure that the inventory management plans and policies are being followed, it is important to set up effective and efficient monitoring systems. This would include recruiting well qualified personnel to manage the inventory system and set up functioning information systems which will be used to manage the system. Inventory management should not be the preserve of the management and stores or logistics department only but every staff must be made to understand the importance of inventory management.

Source: KNUST
Examining the effects of material handling practices on store performance: a case of tertiary institutions in Ghana

Despite the fact that a large number of studies have investigated the relationship between materials handling practices and store performance, there seems to be a striking paucity of literature within the context of sub-Saharan Africa, most especially studies related to Ghana with focus on the public sector. This study therefore examined the effect of materials planning practices on store performance among tertiary institutions in western region of Ghana. The study reveals that the prime reason for the establishment of store management in the organization is to store the materials in a safe, quality and to provide service to the customers, and the study concludes that there is a significant relationship between materials handling practices and store performance. However, it is difficult to generalize that the materials handling practices of the organization under the study was providing services to the customer efficiently and effectively. Of course, some of reasons for poor materials handling practices in the organizations to provide adequate service are; lack of skilled man power, existence of poor shelves, pallets, and racks, lack of minimizing the cost of warehousing activity, lack of following the customer order, lack of giving priority for the safety of item, low level of giving attention to the accident occurred in store, poor information sharing, and lack of appropriately cleaning the storage areas. Finally, as per the multiple regression analyses, the main variables that could affect store performance include; receiving, storage, put away, order picking and shipping of materials handling practices. Hence, organizations are expected to enhance their materials handling practices so as to gain better store performance in terms of quality, response time, cost/financial, and productivity..

Source: KNUST
Examining the effects of parenting styles on academic performance of Senior High School students in the Ejisu- Juaben Municipality, Ashanti Region

Parents adopt certain styles of parenting on the dimensions of disciplinary strategies, warmth and nurtuarnce, communication styles and expectations of maturity and control. All these styles have an impact on development of children. This study sought to examine the effects of these parenting styles on the academic performance of students. The design was a cross-sectional survey conducted among students in two Senior High Schools in the Ejisu- Juaben Municipality of the........................................

Source: KNUST
Examining the effects of basic motivational factors on project Productivity in the banking sector

Human capital is considered essential in any organization. For any business to succeed or fail, it is to a large extent dependent on its human factors. They are the source of success, productivity and high performance in the organization. How employers regard employees, how they treat them, how they make them feel about themselves in the workplace remotely or directly affects the output and ultimately productivity which further goes a long way to affect the development of the organization. Dissatisfied employees will no doubt produce less and hence decrease performance. The aim of the study is to provide strategies to improve productivity in the banking sector through the use of appropriate motivational factors. The study adopted the mixed approach of research design and the case method approach to derive answers to questions that were formulated. A non-probability design with a purposive sampling technique was adopted to select the opinions of 100 employees of Zenith Bank Ghana limited. Analysis of the data that was subsequently gathered was conducted using the SPSS 16 software and the Microsoft excel 2010 applications. The study disclosed that there is indeed a correlation between motivation and project productivity and even though employees are most often than motivated by monetary benefits, good working conditions, career development, and recognition have slowly become the factors that employees seek to receive from their employers to boost their productivity. The study therefore concluded more efforts be put in place to encourage employees to produce more. The researcher recommends that management of Zenith bank Ghana limited take a keen interest in providing these motivational factors in a bid to drive performance and keep it abreast of its competitors.

Source: KNUST
Examining the effects of service quality on customer satisfaction in the Ghanaian Banking Sector, using UBA as a case study area

The main aim of this research is to examine the effects of service quality on customer satisfaction at UBA Ghana limited. The sample size of this work was 390 respondents which consist of managing staff and customers of UBA specifically from three selected branches, Adum branch, KNUST branch and Tanoso branch within Kumasi metropolis. In the study the researcher used descriptive research design to produce Quantitative and qualitative results through self-administered questionnaires. The service model was used to assess customers and staff views on service quality at UBA. It was found that consumer expectation exceeded the perceived level of service indicating service quality is assumed to be low and hence customer satisfaction is also low. In broad-spectrum it was established that service quality is assumed to be low in respect of Empathy, tangibles, assurance and reliability. Only responsiveness recorded the highest perception mean score to expectation score. It was also established that, Service experienced in UBA Ghana Limited, Reliability was ranked the most important of the five service dimensions by respondents followed by Responsiveness, then empathy, Tangibles whiles Assurance is the least important of the five service dimensions. It was found that on the relationship between service quality and Satisfaction there was a negative relationship between service quality with respect to Responsiveness, Reliability, Assurance and satisfaction, however, only tangible had a positive relationship with customer satisfaction. Where the Regression analysis, shows that the independent variable ‘satisfaction’ is accounting for 11.8% of variation in the dependent variables. The ANOVA analysis also shows that the differences between satisfactions is not likely due to change but are due to the service quality that will be provided. Under the multiple regression models it was established that Empathy and Reliability returned significant relationships between service quality and the customer’s satisfaction whiles the remaining three don’t bear any direct relationship with customer’s satisfaction. It is recommended that management and staff should be educated on how to sensitize customer on services available and this should be prioritize.

Source: KNUST
Examining the effects of relationship marketing on the relationship between customer decision-making and repeat purchasing

The primary objective of the study was to examine the effects of relationship marketing on the relationship between customer decision-making and repeat purchasing. A descriptive research design was combined with a quantitative research methodology in this study. The study population included management, staff and customers of the selected banks operating in the Kumasi metropolitan area. A study sample of 306 was selected using both purposive and convenient sampling techniques. Data was mainly analyzed using one-sample t-test, regression analysis and structural equation modelling. The study utilized questionnaires in data collection. The study showed that customer decision making significantly affect relationship marketing. The study also showed that customer repeat purchasing is significantly affected by the customer decision making process or outcome. Thirdly, the study showed that the relationship between customer decision making and customer repeat purchasing was mediated by relationship marketing. The study however showed that the mediation effects, although positive, was not significant effect. Based on the findings, the study recommended that banks in the Kumasi metropolis prioritize customer service quality, improve online banking services, maintain good reputations, offer competitive fees and charges, focus on relationship marketing, prioritize convenience and continuously monitor customer satisfaction.

Source: KNUST
Examining the effects of stakeholder’s involvement on procurement performance in the service industry

The success of procurement performance is largely dependent on the involvement of stakeholders. Active participation from stakeholders in the procurement process allows them to contribute their knowledge, perceptions, and views. Better decision-making, more transparency, and better results overall result from this teamwork. However the combination of stakeholder involvement, information sharing and procurement performance appears less explored. Thus, this study is focused on investigating the moderating role of information sharing in the relationship between stakeholder involvement and procurement performance. The study employed quantitative method with v cross-sectional survey design. Purposive sampling selected 384 individuals. Structured questionnaire was used to gather data. Data was analysed using descriptive and inferential statistics. The finding indicates that stakeholder involvement has an insignificant effect on procurement performance. The result also suggests a strong and statistically significant relationship between information sharing and procurement performance. Finally, the result indicates that information sharing significantly and negatively moderates the association between stakeholder involvement and procurement performance. This study provides valuable insights into the interactions between stakeholder involvement, information sharing, and procurement performance. These findings contribute to a deeper understanding of how organizations can strategically manage these aspects to optimize their procurement processes. Future research endeavours could further explore the mechanisms that drive the observed relationships and delve into potential strategies for effectively leveraging stakeholder involvement and information sharing to enhance procurement performance within various organizational contexts.

Source: KNUST
Examining the emerging career trajectories in quantity surveying in Ghana

The Quantity surveying career has been revitalized during the last few years since developing demands for building and variations in the business and the building procedure bid both trials and chances. In Ghana, the profession has reacted to the increasing demands of clients and the public with the emergence of new career trajectories to enable the profession be more valuable in offering extended services. This study therefore purports to examine the emerging career trajectories in the Ghanaian Quantity Surveying Profession with the view to establishing the different aspects of these career trajectories within the Ghanaian profession, also to determine the level of adaptation within the construction industry and its effects on the professional and lastly the challenges associated with its emergence. Qualitative and quantitative research approaches were used in tandem. Using a triangulation of survey, interviews and observations and a simple random sampling technique, data was collected from 75 professionals who have had considerable experience in the field of quantity surveying. The study revealed among others that there are emerging career trajectories such as investment appraisal, procurement services, whole life costing, risk management, value management, facility management, project management, environmental services and costing, technical auditing, sustainability advisors and sub contract administration. Although these emerging career trajectories have been adapted within the construction industry there are however shortages of competencies in some areas such as investment appraisal, environmental services and costing and sustainability advisors. The effect of these services has had positive impressions on the profession as professionals have become more valuable and competent in the rendering of services. However, there are challenges associated with such career paths such as the role of leadership and the competency level of the professional within these emerging trajectories. Informed recommendations such as strategy partnership with countries that has developed these emerging trends, training and iii i development in areas of low competencies level i.e sustainability advisors, environmental services and cost and investment appraisal are encouraged. The profession should also be customer focus since the client satisfaction is the ultimate aim in our service.

Source: KNUST
Examining the factors affecting internet banking adoption in Ghana: the customers’ perspective

In order to ensure effective delivery of products and services to their target customers, Ghanaian banks have adopted Internet banking services into their operations. This “self- service” channel relieves bank customers the hustle of visiting the bank halls regularly. The adoption of this Internet technology has changed the way businesses are conducted in Ghanaian banks. The expectation of the banks that have adopted this channel is that customers will utilize this new innovation to do most of their banking transactions. However, the rate at which Ghanaian bank customers adopt Internet banking is nothing to write home about. The study examines the factors that affect Internet banking adoption in Ghana. With the use of Unified Theory of Acceptance and Use of Technology (UTAUT) as the research model, one hundred (100) Ghanaian bank customers who used Internet banking were interviewed. The data was analysed with the use of Structural Equation Modelling (SEM). The results revealed that factors such as performance expectancy, social influence, perceived risk and facilitating conditions influence the behavioural intentions of customers in Ghanaian banks to adopt Internet banking. Additionally, the two constructs namely the perceived risk factor and behavioural intentions also affect the way customers use internet banking channel in Ghanaian banks (p< 0.01).

Source: KNUST
Examining the financial management practices at Kumasi Senior High Technical School, Kumasi High School and St. Louis Senior High School.

The study examines the practices of financial management in senior high schools within Kumasi Metropolis using Kumasi High School, Kumasi Senior High Technical School and St. Louis Senior High School as case studies. It was also aimed at revealing the main sources of finance to senior high schools and the financial management challenges faced by senior high schools. Descriptive research design is employed for the study and questionnaire is used for the data collection. The findings of the study indicate that senior high schools have been practising financial management with regards to budgeting, auditing, financial accounting and financial controls but there are some lapses such as not involving all key stakeholders in budget preparation and not communicating the budget. Again, auditing is being done in the schools but inventories are not carried out regularly. It is also found that financial records are kept but not all payments are made with cheques. The study also found that school fees, government budget allocation and the contribution PTA are the main sources of finance to senior high schools. The study has discovered various financial management challenges confronting the schools including delay in government budget allocation to schools, parents being reluctant to pay fees and head teachers alone awarding contracts. The study recommends to the schools to involve all stakeholders (teachers, parents, students, non-teaching staff and government representatives) when preparing budgets. Termly inventory of all the materials, items and assets of the school is being recommended. It is also recommended to the government of Ghana through the Ministry of Education to as much as possible be committed to the budgetary allocations to senior high schools and release them on time.

Source: KNUST