ghanaopendata/ghanaian-research-english huggingface dataset:
Impact of cryptocurrency volatility on stock market performance

The purpose of this study is to investigate the impact of cryptocurrency price volatility on the stock market performance. Guided by the positivist philosophy, the study adopted an explanatory research design and a quantitative approach. The study used 5-year data of daily closing prices of Bitcoin, Ethereum and Cardano as well as stock market indices such as Ghana Stock Exchange-Composite Index, Nigeria Stock Exchange All-share Index, and Johannesburg Stock Exchange All-Share Index. Having employed Autoregressive Distributed Lag (ARDL) and Fixed Effect panel regression models, the study found that Cryptocurrency price volatility significantly affects stock market performance, with Bitcoin showing a positive effect at the country level but negative effects at the group level. Ethereum price volatility also recorded a significant positive impact on both group and country levels, while Cardano has a significant negative impact at both levels, except for Ghana, which reports insignificant effects in both short and long runs and South Africa which recorded insignificant impacts in the long run. It was concluded that both the cryptocurrency market and the conventional stock market are not only interconnected but also interdependent. The study, therefore, calls for clear and consistent regulatory frameworks for cryptocurrencies, advocates for investor awareness and financial literacy, recommends portfolio diversification to mitigate volatility and calls for strengthened market surveillance and the exploration of market stability mechanisms and enhanced cybersecurity measures to address risks associated with cryptocurrency markets.

Source: UEW
Impact of customer relation management on customers retention in the hospitality industry evidence from hotels in Takoradi metropolis

Customer relationship management (CRM) has currently become one of the hottest issues and a focal-center in the business field. In fact, due to the competitive environments among hotels sector, it is essential that hotels should adopt new strategy such as CRM. Based on this the study aimed at assessing the impact of customer relation management on customers retention in hotels in the Takoradi Metropolis. A descriptive survey research design was used. The research covers a population of customers and staff of five (5) hotel in Takoradi Metropolis. A sample of 150 customers and 110 staff members were selected. Purposive and convenient sampling technique were employed for this study. Questionnaire was used as data collection instrument. The study discovered that 78.4% of hotels and 76.2% had adopted commitment strategy, and customer-centered strategy. Also, it appeared that 69.3% had adopted process-driven approach, whereas 70.4% of the hotels had adopted reliability strategy and 72.7% of the hotels had adopted technology orientation strategy in retaining its customers. The study showed that inconsistent and inaccurate customer data, and frequent changes of hotel management are the major challenges to effective implementation of CRM strategies. The study found that hotel commitment is found to have the greatest influence on customer retention (β=0.358, t=4.704, p=0.00<0.01). Hence, hotel commitment is a significant predictor of customer retention. The next contribution is made by customer-centered (β=0.124, t=2.293, p=0.024<0.05), process-driven approach (β= 0.357 t=2.154, p= 0.034<0.05), and then technology (β =0.138, t =-0.212, p =0.002<0.01). However, there was no relationship between reliability and customer retention (β =-0.027, t=-0.183, p=0.197>0.05). The study concluded that improving CRM practices has the potential of enhancing customer retention. It was recommended that the hotels should invest resources and capacity to intensify the management of customer relationships as this has been shown to impact on profitability.

Source: UEW
Impact of customer relation management on customers retention in the hospitality industry, evidence from hotels in Takoradi Metropolis

Customer relationship management (CRM) has currently become one of the hottest issues and a focal-center in the business field. In fact, due to the competitive environments among hotels sector, it is essential that hotels should adopt new strategy such as CRM. Based on this the study aimed at assessing the impact of customer relation management on customers retention in hotels in the Takoradi Metropolis. A descriptive survey research design was used. The research covers a population of customers and staff of five (5) hotel in Takoradi Metropolis. A sample of 150 customers and 110 staff members were selected. Purposive and convenient sampling technique were employed for this study. Questionnaire was used as data collection instrument. The study discovered that 78.4% of hotels and 76.2% had adopted commitment strategy, and customer-centered strategy. Also, it appeared that 69.3% had adopted process-driven approach, whereas 70.4% of the hotels had adopted reliability strategy and 72.7% of the hotels had adopted technology orientation strategy in retaining its customers. The study showed that inconsistent and inaccurate customer data, and frequent changes of hotel management are the major challenges to effective implementation of CRM strategies. The study found that hotel commitment is found to have the greatest influence on customer retention (β=0.358, t=4.704, p=0.00<0.01). Hence, hotel commitment is a significant predictor of customer retention. The next contribution is made by customer-centered (β=0.124, t=2.293, p=0.024<0.05), process-driven approach (β= 0.357 t=2.154, p= 0.034<0.05), and then technology (β =0.138, t =-0.212, p =0.002<0.01). However, there was no relationship between reliability and customer retention (β =-0.027, t=-0.183, p=0.197>0.05). The study concluded that improving CRM practices has the potential of enhancing customer retention. It was recommended that the hotels should invest resources and capacity to intensify the management of customer relationships as this has been shown to impact on profitability.

Source: UEW
The impact of customer relationship management on customer satisfaction A case study of Fidelity Bank Limited

The study assessed the impact of customer relationship management on customer satisfaction at Fidelity Bank Limited. Specifically, the objectives of the study were; to identify the customer relationship management strategies of Fidelity Bank Limited, to investigate which of the customer relationship management strategies of the bank has the most impact on its customer satisfaction and finally to examine the impact between customer relationship management strategies and customer loyalty. This study used a quantitative methodology. The target population for the study came from Fidelity Bank customers as well as employees. Accordingly, twenty (20) employees of the bank together with one hundred and fifty (150) customers of the bank were targeted as the study population. Therefore, a projected number of 170 participants were considered as the study population size. The sample size for this study customers stood at 108 at 95% confidence level and 5.0% error of margin. In all the entire sample size for the study was 128 that is, 20 as the sample size for the employees and 108 as the sample size for the bank’s customers. This study used a self-administering questionnaire as its data collection instrument. The researcher distributed a total of 108 questionnaires to the selected customers at four branches of Fidelity (i.e. at Ahodwo branch, Suame branch, Adum branch and Asafo branch) all within the Kumasi metropolis of the Ashanti Region of Ghana. From the questionnaires distributed, a total of 100 completed questionnaires were received. However, out of these received questionnaires, 95 were usable for analysis, giving an effective response rate of 92.2%. Moreover, with the bank’s employees, the study distributed a total of 20 questionnaire items to the selected workers of the bank. From these questionnaires, the study received all the 20 questionnaires distributed giving a response rate of 100%. Data was subsequently analyzed using descriptive statistics such as mean and standard deviation. Also, inferential statistics thus, multiple regression (enter method) were used for the relationship analysis. Findings from the study showed that the respondents’ satisfaction towards Fidelity Bank came from the bank’s ability to ensure that its banking hall layout are well structured and positioned to help its customers to transact their banking busy in much ease. Accordingly, it is recommended to management that in their attempt to site or open any branch anywhere across the country, they should always seek to ensure that at all times the siting decision will be informed by the premise ability to offer users or customers more convenience and ease in the transaction of their banking business.

Source: UEW
The impact of digital media in students spoken and written English in Dachio junior high school in Bolga East District

The attention on using social media for educational purposes is increasing especially in the wake of Corona Virus outbreak that brought the whole world to a standstill. Available literature shows that social media platforms are effective teaching and learning tools. The purpose of this study was to look at the impact that social media have on Junior High School students spoken and written English Language. A mixed research method was used for the data collection and analysis. Data were collected through observation of Junior High School students‟ exercises, and in-depth interviews with them. The participants included six (6) teachers (who answered the questionnaires) representing teachers that teach different subjects in the school, Dachio Junior High. The other participants were the students. They were thirty (30) in number. The researcher conducted a face-to-face interview with them. Data were analyzed using the interview questions. The commonly used social media platforms by the participants are WhatSapp and Facebook. It was revealed in this research that over 60% of the respondents use social media for less than an hour. The students also use social media platforms as tools to communicate with their friends and family, share information with their friends and family, and learn. The following were given by the respondents as some of the positive effects of social media. They are enhanced reading, writing, speaking, pronunciation, spelling and communication skills. The respondents again indicated that social media negatively affected them through the use of foul language, poor grammar, and the use of abbreviations and inaccurate spellings. The study provides a clear picture of the current use of social media for educational purposes. It bridges the gap between policymakers‟ expectations and students‟ current technology use, and reinforces the effort to institute more fruitful education reforms.

Source: UEW
The impact of e-business on performance of construction firms in the Kumasi Metropolis

The use of Information Communication Technology on construction activities has gained prominence in recent times due to the rise in innovative ways to execute task electronically which e-business is no exception. This study sought to examine the impact of e-business on performance of construction firms using Kumasi Metropolis as the case study. Purposive and stratified sampling techniques were adopted for selecting the sample size of 268 (employees and contractors) out of which 204 responded. Questionnaire and interview guide served as the University of Education,Winneba http://ir.uew.edu.gh 12 main data collection instruments for the study and results were analysed using descriptive and inferential statistics. The study found that e-business was not effectively accepted and utilized by most construction firms though there some little patronage of the system for performing transactions. It was established that e-business has led to saving of time and collaboration with stakeholders through effective communication and cost saving approach in construction activities. Some challenges enumerated by most respondents were lack of security and trust in transacting business online, lack of technological expertise and inadequate training organized for employees. Despite these challenges, careful and effective e-business systems were found to have led to construction firms gaining competitive advantage, increased transactional speed and eliminates many manual activities and enhance efficiency in conducing construction business processes. It is appropriate for construction industry of Ghana to promote and create adequate awareness on e-business and its related significance. This will help inspire confidence in construction firms’ owners and management to adopt e business practices.

Source: UEW
The impact of educational attainment on health insurance enrolment in Ghana

Health insurance enrolment in Ghana has become increasingly prominent irrespective of the subscribers educational background. This study was designed to investigate the impact of education attainment on health insurance enrolment; It specifically explores the determinants of Health insurance enrolment in Ghana with particular attention on education attainment; The research further seeks to compare income levels of health insurance subscribers in Ghana; and also to establish the relationship between education background and health insurance enrolment. This study employed Logit and Probit Models to investigate the factors that influence Ghanaians to enrol with the scheme. The results from the logit and probit models indicate that educational level, number of years spent in school, specific health condition, age and income were strong factors in influencing one‘s decision to join the scheme. Again the marginal effects and odd ratios gave a further indication that there is relationship between educational attainment and health insurance enrolment as people climb the educational lather, their demand for health insurance falls, people with high incomes do not enrol to national health insurance programs that people with high incomes do not enrol to national health insurance programs. This research is of the view that any public education aimed at increasing enrolment should be guided by these factors.

Source: UEW
The impact of electronic-lab on teaching and learning of computing at the Senior High School the moderating role of perceived ease of use

One of the essential duties of an educational institution is to teach students so they can adapt to contemporary difficulties; thusly, instructive establishments ought not to put superfluous restrictions on learning and learning situations. Students from fundamental school levels to tertiary degrees of today grow up with a variety of innovation, both at home and at school. There is in this way requirement for a student to know, and properly utilize electronic-laboratory to enhance their knowledge. Thus, the aim of this research was to investigate the impact of electronic-laboratory on teaching and learning of computing: the moderating effect of perceived ease of use at Potsin TI Ahmadiyya senior high school. The researcher in the research study adopted a descriptive study. The population for the study was two thousand, four hundred and thirty-five (2435) Senior High School students at Potsin TI Ahmadiyya Senior High School, Potsin. The sample for the study consists of four hundred and eighty-eight (488) senior high school students at Potsin TI Ahmadiyya Senior High School, Potsin. Systematic sampling was used for selecting the sample size from the population. The researcher used a questionnaire to gather the data for studying the issue under investigation. SPSS, AMOS and Microsoft Excel were used by the researcher for the analysis. The study revealed that electronic laboratory of students displayed a positive relationship with students learning and teaching and learning of computing. The study concluded that perceived ease of use had insignificant influence in the relationship between electronic laboratory and teaching and learning of computing at Potsin TI Ahmadiyya Senior High School, Potsin.

Source: UEW
The impact of employees’ participation in decision making the case of Sekyedumase Rural Bank

The primary objective of the study was to investigate into employees’ participation in decision-making and it impact on productivity; using Sekyeredumase Rural Bank as a case study. Data for the study was obtained from management and employees of Sekyeredumase Rural Bank. A sample size of 60 respondents was used for the study. This sample was selected through the purposive sampling and simple random technique. Findings from the study suggest that the most important benefits of employee participation in decision making are genuine employee commitment, better decision, elevation of employee morale, innovation and knowledge sharing, it boost employee satisfaction and motivation, increased efficiency, improves employee performance and helps prepare subordinate for managerial positions in the future. The findings further revealed that management by objective, collective bargaining, work ownership schemes and board representation are the techniques of employee participation in decision making that are mostly used by the rural bank. The findings further revealed that participatory management has positive impacts on organisational productivity, employee productivity, utilization of resource and quality service delivery. Finally, study revealed that some of the key adverse effects of participatory management practices on organisational performance are it slows down decision making process, wastes time since many people are involved in the decision making, participatory management lowers organisational efficiency, leakage of confidential organisational data etc. Based on the results of the study it was recommended that the bank must adopt the necessary measures to control leakage of confidential organisational data whenever they practice participatory management to involve employees in organisational decisions making process. It was also recommended that the bank must reserve certain strategical and operational decisions to only management to make in order to meet the make demands all the time

Source: UEW
The impact of employees’ participation in decision making, the case of Sekyedumase rural bank

The primary objective of the study was to investigate into employees’ participation in decision-making and it impact on productivity; using Sekyeredumase Rural Bank as a case study. Data for the study was obtained from management and employees of Sekyeredumase Rural Bank. A sample size of 60 respondents was used for the study. This sample was selected through the purposive sampling and simple random technique. Findings from the study suggest that the most important benefits of employee participation in decision making are genuine employee commitment, better decision, elevation of employee morale, innovation and knowledge sharing, it boost employee satisfaction and motivation, increased efficiency, improves employee performance and helps prepare subordinate for managerial positions in the future. The findings further revealed that management by objective, collective bargaining, work ownership schemes and board representation are the techniques of employee participation in decision making that are mostly used by the rural bank. The findings further revealed that participatory management has positive impacts on organisational productivity, employee productivity, utilization of resource and quality service delivery. Finally, study revealed that some of the key adverse effects of participatory management practices on organisational performance are it slows down decision making process, wastes time since many people are involved in the decision making, participatory management lowers organisational efficiency, leakage of confidential organisational data etc. Based on the results of the study it was recommended that the bank must adopt the necessary measures to control leakage of confidential organisational data whenever they practice participatory management to involve employees in organisational decisions making process. It was also recommended that the bank must reserve certain strategical and operational decisions to only management to make in order to meet the make demands all the time

Source: UEW
Impact of ethnoscience–enriched instruction on attitude, retention and academic performance in Junior High School integrated Science at Sefwi Wiawso Municipality

This study inquired into the impact of ethnoscience-enriched-instruction on attitude, retention and performance in integrated science among rural and urban students in the Sefwi Wiawso municipality in the Western North Region, Ghana. The research study adopted the quasi-experimental research design using the pre-test and post-test design. A randomly selected sample of 131 students from 4 schools. The schools were randomly assigned into experimental and control groups. The experimental groups were taught concepts using ethnoscience-enriched-instructions while the control groups were taught using traditional (lecture method). The groups were post-tested to determine their academic performances and attitudes after the treatment. They were further tested (post post-test) to determine the retention of learnt concepts. Data were collected using the Integrated Science Performance Test (ISPT), a 30 items multiple choice test with a reliability coefficient of 0.66; and the students‘ attitude to integrated science questionnaire (SAISQ) developed on a five point Likert‘s scale with a reliability coefficient of 0.75. The collected data were analysed to answer the research questions and test the null hypotheses. The research questions were answered using descriptive statistics. Hypotheses were tested using P-value of 0.05 and the following major findings were made: Students exposed to ethnoscience enriched teaching approach i.e. (Experimental group) achieved significantly higher than their counterparts taught using traditional method. Students exposed to ethnoscience enriched teaching approach retained the learnt concepts significantly better than their counterparts exposed to traditional method; There was no significant difference between the academic performance of urban and rural Junior High Schools; perception of students on Integrated Science after the introduction of the ethnoscience learning approach was positive. On the basis of these findings, some recommendations were made, one of which is that teachers of Integrated Science should use ethnoscience instructional strategy in their teaching as it enhances achievement and retention among JHS2 students.

Source: UEW
Impact of Family-To -Work Conflict on job performance of Career Women

This current study draws on the Spill over theory to investigate the impact of family to-work conflict on the job performance among career women. The quantitative research approach and descriptive survey was adopted, where data was gathered from 103 career women through a structured questionnaire and was analyzed using descriptive and inferential statistics (correlation and regression analysis). The study found that strain-based family interference with work has an insignificant negative impact on job performance. Also the study found that, time-based family interference with work has a significant negative impact on job performance. Finally, the study found that behaviour-based family interference with work negatively and significantly influence job performance . In conclusion, the study revealed noteworthy results through the implementation of an inquiry that explored three hypotheses. The study recommends that industrial social workers play a crucial role in providing guidance and support to career women, enabling them to effectively balance their work and family obligations.

Source: UEW