ghanaopendata/ghanaian-research-english huggingface dataset:
The effects of cocoa certification on smallholder farmer’s livelihoods.

The study examined the effects of cocoa certification on smallholder farmers‟ livelihoods in the Offinso Municipal. The study identified the various forms of certification in Offinso Municipal, investigated the perception of farmers on certification on their livelihoods, analyzed how certification has contributed to the livelihood of cocoa producing farmers and communities and assessed the benefits and barriers of introducing certification for Ghanaian cocoa farmers. The study obtained information from fifty (50) respondents mainly through questionnaires. The results indicated that three main forms of certification organization can be found at Offinso. They are UTZ, Fair trade and Rainfall Alliance. It was realized from the study that respondents were of the perception that certified organizations help cocoa farmers get market for their produce, more so respondents were of the view that certified organizations give the right premiums on cocoa produce. In spite of the important role certification play in the lives of cocoa farmers‟ livelihood in the Offinso Municipal, it is faced with some challenges. This include rigidity of rules of certification programmes, issue of child labour and trafficking, failure to pay premiums, high cost involved in certification and failure of schemes to deliver on promise. These were all insignificant challenges as revealed by the analysis. Among the recommendations made were that interventions should focus on increasing farmers‟ incomes by helping them to increase the size of their farms, for example by setting up land agents to help swap, lease, buy and sell land, the possibility to support farmers to find or create other sources of income to complement the total household income.

Source: KNUST
The effectiveness of working capital management and performance of private agri-business firms

The aim of this study was to assess the operational efficiency of private agribusinesses in Ghana by examining their management of working capital and financial performance. The study utilised quantitative approaches and performed inferential analysis. The study utilised a cross-sectional, descriptive research methodology. The study focused on persons who held ownership or top executive roles inside private agri-businesses in Ghana, constituting the target group. The research employed purposive sampling to choose a sample of 154 participants who have specialised knowledge in the effectiveness of working capital management and the performance of private agri-business enterprises. The study hypotheses were assessed using SPSS version 26. Descriptive statistics were utilised to present a thorough overview of the data. The hypotheses of the probe were evaluated using regression analysis. According to the findings, private agri-businesses in Ghana mostly use inventory management and account payable management as their principal working capital management procedures, while account receivable management is less popular. The study's findings suggest that efficient inventory management significantly and positively impacts the financial performance of private agri-business businesses in Ghana. Nevertheless, it was noted that the effects on financial performance were not comparable for accounts receivable and payable. The study concluded that the market environment, financial situation, and supplier connection were not deemed major determinants of the effectiveness of working capital management in private agri-business businesses in Ghana. Nevertheless, it was noted that the most significant and widespread factors affecting the efficiency of working capital management in these organisations were management assistance and technology. Senior executives should actively participate in financial decision-making and allocate sufficient resources and support to initiatives aimed at improving working capital efficiency.

Source: KNUST
The effectiveness of tax administration on government revenue in Ghana (a case of Obuasi tax district).

KNUSTThe research work seek to examine the Effectiveness of Tax Administration on Government Revenue in Ghana Obuasi Tax District was used as a case study. The study was carried with objective to examine if educating the taxpayers on the importance of taxation affect tax administration, assess the extent to which the integration and modernisation of the revenue agencies has improved revenue mobilization and to identify the potential challenges confronting Ghana Revenue Authority-Domestic Tax Revenue Division(GRA-DTRD) on revenue mobilization. A number of findings were made, of which are; taxpayers having little education in taxation, motivation and training of staff is inadequate, taxpayers unable to keep proper records, there is inadequate tax administration logistics and other resources in their operations. The researched is precisely primary and secondary research. Data collection was basically primary and secondary sources. On the other hand literature on taxation and tax administration was taken from journals, libraries, internet and other published books. The study recommends that firstly tax education should be inculcated into the educational curriculum in the country‟s basic and second cycle educational system and GRA should embark on tax education campaigns with the relevant stakeholder for small businesses in the country. Also, the government should resource the tax institutions in order to adequately discharge their duties.

Source: KNUST
The effects of compensation on the performance of health workers in public hospitals in Ghana: a case study Of the Manhyia district hospital in the Ashanti region of Ghana.

ABSTRACT In this study, the researcher sought to test the viability or otherwise of the widely-held assumption of the existence of a correlation between compensation packages and increased performance of health workers. The researcher sought to evaluate this assumption by focusing the study on the public health workers of the Manhyia District Hospital in the Ashanti Region of Ghana. Significantly, the study focused on ascertaining the various compensation packages which are available to employees within the hospital, the effects of compensation on the employees performance, and the ultimate enquiry as to the existence or otherwise of a relationship between compensation packages and the performance of the health workers as well as identifying the various compensation strategies available at the hospital. In order to fulfill this objective, the researcher administered questionnaires to a sample of 100 employees. The study revealed that a significant percentage of the health workers were aware of the existence of various compensation packages in the hospital. In addition, the study shows that there is a significant relationship between compensation packages and the performance of the employees. It further emerged that whereas some of the compensation packages administered at the hospital were satisfactory to the health workers, others were not. The study showed that there is a positive correlation between compensation packages and the performance of the health workers. This finding has been as evidenced by the regression coefficient of; (B = 0.262, t = 2.778 and p-value = 0.007). The researcher recommends that, since there is a positive relationship between compensation packages and the performance of health workers at the Manhyia District Hospital, the management of the hospital should constantly endeavor to enhance the compensation packages to the health workers inorder to promote general performance and productivity. iii

Source: KNUST
The Effects Of Corporate Governance On The Performance Of Local And Foreign Owned Banks

It Is Commonly Argued That Companies With Good Governance Systems Perform Better Than Other Companies. Effective Governance Has Been Indicated To Affect The Firm In Terms Of Increased Sales, Increased Profitability, Market Share, And Even Makes It Easier For Firms To Access Finance. With “The Emerging Changes In The Financial Sector And Market-Based Investments, The Role Of Corporate Governance Serves As An Increasing Step For The Welfare Of The Financial Institutions. The Board Of Directors Serves As The Essential Ingredient Of Corporate Governance And Thus Serves As The Heart Of Many Structures And Financial Systems. This Study Therefore Investigates The Phenomena Among Banks In Ghana, Using Both Listed And Unlisted Banks Asking The Question Of How The Corporate Governance Practices Of Foreign Banks Are Different Or Similar To That Of Domestic Banks And The Extent To Which Corporate Governance Practices Affects The Performances Of These Banks. In Order To Achieve The Above Objective, The Study Uses A Sample 11 Banks; 6 Domestic Or Locally Owned Banks And 5 Foreign Owned Banks. The Study Further Uses Data From 2009 To 2018. Based On The Findings Of The Study, It Is Concluded That Board Size Has No Significant Effect On The Performances Of Both Local And Foreign Banks. Furthermore, Board Independence Has A Significant And Positive Effect On Profit Margin However An Insignificant And Positive Effect On Return On Assets. The Analysis Further Shows That Female Representation Has A Negative And Significant Effect On Both Return On Asset And Profit Margins. Further, It Shows That Local And Foreign Banks Are Significantly Different In Terms Of Board Independence And Female Representation But The Difference In Terms Of Board Size Is Insignificant. Based On The Findings Of The Study, It’s Recommended That Boards Of Both Foreign And Local Banks Should Consider Increasing The Number Of Independent Non-Executive Directors On The Board Since This Is Found To Influence The Bank’s Return On Assets And Its Profit Margins.

Source: KNUST
The effects of credit risk management on the performance of commercial banks: a case study of Sahel Sahara Bank Limited.

Banks are very instrumental in the development of Ghana through the provision of credit facilities to businesses and individuals. The banking institutions serve as financial intermediary between depositors and borrowers. The provision of credit facilities to individuals and companies is associated with risk that affects the operations of banks. This therefore calls effective management strategies to control and minimize credit risk in the banking sector. Based on the above this study assessed the impact of credit risk management on the performance of commercial banks in Ghana using the Sahel Sahara Bank Limited as case study. The specific objectives of the study include to: identify credit risk areas at the Sahel Sahara Bank Limited; examine credit risk management strategies at the Sahel Sahara Bank Limited; examine the effects of credit risk management strategies on the performance of Sahel Sahara Bank Limited and determine measures to improve credit risk management at the Sahel Sahara Bank Limited. The study comprehensively reviewed literature in reference to the study’s objectives. The study employed quantitative research approach and cross-sectional survey design. The study found out that poor lending practices and laxity in assessing credit facilities in Sahel Sahara bank limited are major credit risk areas in the bank’s operations. Moreover, the study also found out that customer evaluation and allocation of responsibilities and accountability are key credit risk management strategies in the bank. The study also found out that the credit risk management strategies implemented by the Sahel Sahara Bank Limited have significant effects on the performance of the bank. The study recommended that Bank of Ghana should assist banks to effectively manage risks in their operations. Again, banks should recruit qualified and experienced credit officers to manage credit risks in their operations.

Source: KNUST
The effects of customer care on customer retention: A case study of the HFC Bank, Adum Branch

This research investigated the effects of customer care on customer retention at HFC Bank in the Kumasi metropolis (Adum-branch). The key indicators under investigation was customer satisfaction based on three customer service aspects, which were, interpersonal communication, service performance and complaint handling. The problem that instigated this research was the high switching rates of customers in the banking sector which often result in decreasing customer retention especially in cases where proper customer care is not given to individual customers but instead focusing attention on result oriented indicators such as profitability and productivity. The research had its objectives as to assess the effects of customer care practices on customer retention at HFC Bank, to identify the procedures by which customer care practices are performed at HFC Bank, to establish what constitutes customer care to customers of HFC bank and customer retention to the staff of HFC Bank and finally to make appropriate recommendations on how to improve customer care and retention practices at HFC Bank. Out of a total population of 7325, a sample size of 114 was taken. Questionnaires were distributed to management members and account holding customers of HFC Bank, Adum Branch. Data was compiled and analyzed using SPSS computer software. The results gave an indication that improvements in levels of satisfaction with the customer service mentioned above were likely to increase customer care and retention. Extraneous findings also indicated that customers were observing other banks that are doing so as a means of filling the gap that existed between their expectations and actual services and care delivered. As a result it was suggested that a number of elements including employee satisfaction, service quality standard monitoring, and leadership involvement should be rectified as these are key drivers of customer care and customer retention.

Source: KNUST
The effects of financial stress on employee performance, case study of Barcc

ABSTRACT Any situation where demands on a person exceed that person‟s resources or ability to cope, such demands can be referred to as stress. Stress can be triggered by our day to day activities such as a difficult boss, separations or divorce, financial incapability and sometimes when we come across something unexpected that has adverse effect on our goals or objectives. Stress has various forms and each form affects people differently. One aspect of stress that employees go through which has not received much attention in this country is financial stress. Several studies have been carried out on financial stress but none conducted in the case study organization of this research. Therefore, the main objective of the study was to determine the effects of financial stress on employee performance at the Brong Ahafo Regional Coordinating Council. The target population for this research was all employees of the BARCC with a sample of 181 employees. Proportional sampling method was used to obtain the sample from the sampling frame. The researcher employed a descriptive study and used both quantitative and qualitative data analysis in assessing the effect of financial stress on employee performance in the BARCC. Respondents shared that when they have financial problems they think a lot about it and sometimes engage in long conversations with co-workers about their financial situation. They lose concentration at work, take long breaks and sometimes stay away from work in order to solve their financial situations which adversely affect performance at work. The study recommended work place financial education for staff in order to reduce the financial stress level and also the organization could out-source services of non critical staff when the need be in other to avoid paying staff for no work done. This would help ease the organization of its huge financial burden so that it could consider an upward adjustment of its salary structure.

Source: KNUST
The effects of financial resource mobilization effort on business performance of smes-a case of atwima nwabiagya north district

The primary goal of this research was to explore the effects of financial resource mobilization efforts on the business performance of smes in the Atwima Nwabiagya North District. However, through a cross-sectional descriptive survey, the study engaged 100 respondents through a simple random sampling technique. The respondents were obtained through online Google Forms. Additionally, the study used descriptive and inferential statistics including frequencies, percentages, and regression analysis. The findings indicated that personal savings are the most prominent source of funding for smes. The regression analysis indicated that family and friends as well as personal savings are sources of capital which affect the performance of the various smes. Similarly, the majority of respondents strongly agree or agree that personal savings and bank loans as both internal source and external source of funding significantly impacts business survival. Furthermore, the findings also revealed that a considerable number of respondents perceive regulatory or legal restrictions on fundraising activities as a challenge. The study then recommended that the District Assembly strengthen its regulatory environment, the firm owners should enhance customer satisfaction and loyalty, and the smes diversify their funding sources

Source: KNUST
The Effects Of Customer Care On Customer Retention: A Case Study Of The Hfc Bank, Adum Branch.

This research investigated the effects of customer care on customer retention at HFC Bank in the Kumasi metropolis (Adum-branch). The key indicators under investigation was customer satisfaction based on three customer service aspects, which were, interpersonal communication, service performance and complaint handling. The problem that instigated this research was the high switching rates of customers in the banking sector which often result in decreasing customer retention especially in cases where proper customer care is not given to individual customers but instead focusing attention on result oriented indicators such as profitability and productivity. The research had its objectives as to assess the effects of customer care practices on customer retention at HFC Bank, to identify the procedures by which customer care practices are performed at HFC Bank, to establish what constitutes customer care to customers of HFC bank and customer retention to the staff of HFC Bank and finally to make appropriate recommendations on how to improve customer care and retention practices at HFC Bank. Out of a total population of 7325, a sample size of 114 was taken. Questionnaires were distributed to management members and account holding customers of HFC Bank, Adum Branch. Data was compiled and analyzed using SPSS computer software. The results gave an indication that improvements in levels of satisfaction with the customer service mentioned above were likely to increase customer care and retention. Extraneous findings also indicated that customers were observing other banks that are doing so as a means of filling the gap that existed between their expectations and actual services and care delivered. As a result it was suggested that a number of elements including employee satisfaction, service quality standard monitoring, and leadership involvement should be rectified as these are key drivers of customer care and customer retention.

Source: KNUST
The effects of green supply chain management practices on firms’ performance; mediating role of green innovation of manufacturing firms in Ghana

The aim was to investigate the effect of GSCM practices on firms’ performance; mediating role of green innovation. The specific objectives the study sought to achieve includes; to analyze the effect of GSCM on performance; to investigate the effect of green innovation on firms’ performance and to examine the mediating effects of green innovation on GSCM practices and performance. A cross-sectional quantitative research approach was employed on a sample of two-hundred (200) respondents who were randomly selected. Questionnaire was employed using structured closed-ended 7-point Likert Scale. Descriptive statistics, such mean score, standard deviation, correlation, Multinomial logistics regression and Process Macro V3.3 method were employed for interpretation. The study’s finding revealed that GSCM practices had direct no significant effect on firm performance. Also, green innovation had direct significant effect on firms’ performance. Also, green innovation has full mediation effect on the relationship between GSCM practices and firm performance. The study recommends that firms should set aside about 5% of the annual net profit and re-invest into green innovations. This help the firms to improve their green innovations activities within the supply chain which tend to improve firms performance in short and long period.

Source: KNUST
The Effects Of Innovation Orientation On Sustainable Procurement Practices: The Mediating Role Of Circular Procurement.

The main objective of this study is to investigate the indirect role of circular procurement in the direct link between innovation orientation and sustainable procurement practices with evidence from mining firms in Ghana. The study employed a cross-sectional research design. This survey was conducted using a quantitative approach. Stratified sampling was used to choose 381 participants. A prepared questionnaire was the main tool used for data collection. Both SPSS v26 and SmartPls v4 were used for the statistical analysis. Both descriptive and inferential approaches were used to analyse the data. The finding revealed that innovation orientation had a significant direct influence on sustainable procurement and circular procurement. The finding concluded that circulars have a direct effect on sustainable procurement. The finding also indicated that circular procurement positively and partially mediates interactions between innovation orientation and sustainable procurement. The study concluded that managers should reuses procurement resources, recycles procurement resources, and regenerates resources through purchase to seek operations management innovations and embrace innovation in their activities to enforce procurement rules, practices sustainable development, include sustainability in their purchase procedures, acquire sustainable products, services, and works according to their procurement policy, and contracts for sustainability.

Source: KNUST