ghanaopendata/ghanaian-research-english huggingface dataset:
Effect of motivation on service quality: moderation role of employee’s commitment amongst health professionals in the Greater Accra Region.

This study sought to contribute to the body of knowledge on marketing and organisational behaviour by empirically investigating into the role of employee motivation and commitment in improving service quality. The study was contextualized in a healthcare delivery environment in the Greater Accra Region (GAR) of Ghana and focused on doctors as the informants. Data were collected using questionnaires from 127 doctors in Public, Private and Missions hospitals. Both descriptive and inferential statistical tools and techniques were employed to analyse data collected. Hierarchical moderated regression analysis was employed in estimating the study’s proposed model. The descriptive statistical results obtained indicated that doctors who participated in the study have moderate level of commitment in their job and are more motivated intrinsically. An average participant also perceives service quality in healthcare delivery within the research context as more satisfactory. The study further finds that both intrinsic motivation and commitment among doctors significantly have positive effects on service quality. The study’s results also indicated that extrinsic motivation does not have significant positive effect on service quality than commitment. In all, it was found that both motivation and commitment significantly explain 23.7% variations in service quality. The findings thus suggest that government’s and management’s efforts to improving quality healthcare services in the country would be more likely to manifest should they focus on improving the level of motivation and commitment among healthcare workers at the workplace. In this line, it suggested that appropriate authorities and relevant stakeholders collaborate in designing work and benefits in light of health workers’ contribution to quality healthcare delivery in the country.

Source: KNUST
The Effect of Motivation on the Performance of Employees at GT Bank Ghana

The success or failure of any business as a matter of fact depends largely on its employees; thus human resources are very essential to the organisation as they are the key to prosperity, productivity and performance. How employees are perceived, treated and how they feel about themselves and ultimately their output directly or indirectly has an impact on their performance and development of the organisation. De motivated employees under no circumstance will churn out decreased performance. The aim of this study was to find out the effect of motivation on the performance of Guaranty Trust Bank workers. The study adopted the mixed approach of research design and the case study method to provide answers to research questions formulated. A non probability design with the purposive sampling technique was employed to select and sample the opinion of 150 workers of Guaranty Trust Bank on the issue. Data obtained from the field survey was later analysed using SPSS. The study revealed that indeed there is a relationship between motivation and performance and aside the known fact that money is the key amongst the motivational factors to employees, it was realised that employees are gradually becoming particular about trust, respect and high expectation, recognition and appreciation and good working environment. The study therefore concluded that great strides be made to motivate all staff to enhance performance. The researcher recommends that management attaches more importance to issues of employee motivation to make the institution survive amongst its competitors.

Source: KNUST
The effect of motivation on the performance of teachers in the Ghana Education Service [A case study of Obuasi Municipality]

The purpose of the study is to ascertain the extent and/or adequacy of motivation within the Ghana Education Service (GES) and its effects on the delivery of teaching in the country; specifically evaluate the effectiveness of motivational techniques on the professional performance of teachers; determine how motivational tools used by management address the needs of employees; and evaluate how the different behaviors and attitudes of management demotivate employee. The Obuasi Municipality of the GES was used as a case study. Using the non-probability sampling method of random sampling, specifically, the purposive sampling, a sample size of one hundred (100), comprising twenty-five (25) non-teaching staff and seventy-five (75) teaching staff of the target population (5,000) responded to the administered questionnaire. The study showed that both teaching and non-teaching staffs of the Obuasi Municipality of the GES are working under very deplorable conditions, lacking basic amenities for effective teaching and lack of proper accommodation among many; thereby de-motivating them hence resulting in the poor performance of pupils in both BECE and WASSCE examinations in recent times. Therefore, it is recommended all the requisite logistics and modern laboratories and workshops for basic teachings in Basic and High schools in contemporary times should be provided, if government expects to have good results from the BECE and WASSCE examinations. Finally, proper and decent accommodation should be provided for personnel in the rural areas and also, extra allowances should be given to those ready to accept postings to those areas.

Source: KNUST
The effect of motivation on Teachers’ work performance in public Senior High Schools in the Sekyere South District

This study was conducted to establish the effects motivation has on teachers’ work performance in public Senior High Schools in the Sekyere South District of the Ashanti Region. A cross-sectional design which employed quantitative techniques of datacollection and analysis isutilized. Two hundred and thirty two (232) teachers were sampled for the study. Quantitative data was collected through structured questionnaire that was designed by researcher for the study. Basic descriptive statistics such as frequencies,percentages and means were used in the univariate analysis. Bivariate analysis using chi-square test of independence was conducted to determine the relationship between motivation and work performance. The effect of motivation on teachers’ performance was determined by the selection of a mulitivariate which utilized a; Direct logistic regression model. The relationship between class size and teachers’ performance revealed a non-signification relationship between class size and teachers performance (χ2= 6.845, p = .144).School environment was also non-significantly related to teachers’ performance (χ2= 0.103, p = .749, phi = -0.020). The Direct logistic regression analysis revealed that non-cash incentive, cash incentive, school environment and class size put together, has an effect on teachers’ performance. These factors, however,did not independently predict (p> 0.05) good performance of teachers. Teachers with small class size (i.e. between 40 – 49 students) were however 2 times more likely (OR= 2.73) to perform better than those with large class sizes. The odds’ of performing better was also high among teachers whose school environment was conducive and who benefited from non-cash incentives. The study concludes that a strategic mix of cash and non-cash incentives is required on a sustained basis for teachers’ motivation and increased performance.

Source: KNUST
The effect of motivation on staff performance in the health services of Ghana: A Case Study of Komfo Anokye Teaching Hospital, Kumasi

Ensuring health worker motivation is important if health workers are to perform optimally and effectively deliver health services in many developing countries. The objective of the study was to determine the effect of motivation on clinical staff performance at KATH. The study specifically sought to identify the motivational strategies in place at KATH, determine their effectiveness in relation to performance of clinical staff and constraints mitigating the performance. First an exploratory qualitative study was conducted: I0 management staff and 40 patients were selected by purposively and convenience sampling techniques respectively and were interviewed to identify KATH’s motivational strategies and staff performance level. This was followed by a cross-sectional survey of 200 clinical staff conveniently selected to determine the effectiveness of the motivational strategies through a pretested questionnaire. Number of patient visits was also utilized as measure of staff performance. From the findings, the motivational strategy identified was at the individual level and included, ‘free accommodation’, ‘free mobile credits’, ‘free meals’, ‘study leave’, ‘fuel allowance’, ‘comfortable restrooms’ ‘reduced internet package’, ‘Car maintenance allowance’ and ‘yearly bonuses’. The motivational packages were inadequate with 64% of clinical staff collectively dissatisfied and this corresponded with the unsatisfactorily low performance of staff as elucidated from the interviews with management and patients, thus showing the ineffectiveness of KATH motivation strategy. Lack of logistics and teamwork and inconsistency in strategic decisions were the major constraints affecting staff performance. It was thus recommended that management should show more commitment to staff motivation in line with its mission statement as well as institute proper complaints handling system to address its stakeholders concerns especially patients issues on staff performance.

Source: KNUST
Effect of Motivation on Workers Morale in the Ghana Education Service: A Study of Mampong Municipal Education Directorate

Over the years, Government and stakeholders have instituted a lot of the motivational strategies, for example, best worker award, promotions, study leave with/without pay and other allowances to boost the morale of workers. With all the motivational strategies, workers are still complaining. Thus, the study is aimed at finding how far the various motivational strategies have affected the morale of workers in Ghana Education Service. Questionnaire and interviews were used to collect data. The study sought to determine the extent to which the motivational strategies developed by the GES effectively motivates employees in the educational sector. The study established that the level of motivation among the GES workers was extremely low. It was also established that the climate in the education service was not conducive for motivating employees: the indicators were very low salaries; lack of fringe benefits and lack of adequate working tools and equipment. It was further established that the government could no longer afford to make any substantial increases in salaries because the huge number of workers in the sector. In view of the above, this study becomes extremely relevant as it suggests ways of enhancing the levels of motivation in the education service to improve service delivery in the educational sector without allocation of vast financial resources. The study strongly recommends the application of the motivational strategy to enhance the level of employee’s motivation and work performance and achieve efficiency and effectiveness in service delivery.

Source: KNUST
Effect of mounding, staking and frequency of weeding on growth, yield and quality of tinda (Praecitrullus fistulosus).

A 2x2x3 factorial experiment in a Randomised Complete Block Design (RCBD) was undertaken on the field to investigate the effect of mounding, staking and frequency of weeding on growth, yield and quality of tinda (Praecitrullus fistulosus) at the Department of Horticulture, Kwame Nkrumah University of Science and Technology, Kumasi from 1st December, 2005 to 25th February, 2006. No significant differences existed in the number of leaves, nodes, branches and vine length per plant at two, four and six weeks after germination for mounding, staking and frequency of weeding. Significant interaction effects existed between the treatments (mounding, staking and frequency of weeding) for the number of leaves and nodes at six weeks after germination. With regard to number of branches and vine length significant interactive effects existed between the treatments at four and six weeks after germination respectively. Number of days from germination to flower bud appearance and fruit set were not significantly affected by mounding, staking or frequency of weeding. The treatments however, showed significant interactive effects in the number of days from germination to flower bud appearance but not in days to fruit set. Fruit length/diameter ratio was significantly increased from 0.747cm to 0.883cm for mounding, staking and frequency of weeding interaction but average number of fruits and average weight of fruits were not significantly affected by the treatments. Total number of fruits, marketable fruits and non exportable fruits were significantly increased from (5319–9775), (2281–4319) and (863–2850) fruits per hectare for the treatments and their interaction. All the nutrients analysed for moisture, ash, protein, fats, carbohydrate, minerals (iron, calcium, potassium, sodium and phosphorus) were significantly affected by mounding, staking and frequency of weeding and their interactions. Cost-benefit analysis showed that plants that were mounded, staked and weeded three times had the highest income, the highest expenditure but a lower profit margin of Gh¢326.04. Plants that were not mounded, not staked and weeded once had the least expenditure with the highest profit margin. Also plants that were not mounded, staked and weeded three times recorded the lowest profit margin.

Source: KNUST
Effect of mulch type, mulch rate and slope on soil loss, runoff and infiltration under simulated rainfall for two agricultural soils in Ghana

To study the effect of mulch type, mulch rate and slope on soil loss, runoff and infiltration of some agricultural soils in the Ashanti Region of Ghana, soil loss experiments were conducted. A rainfall simulator was developed to measure soil loss, runoff and infiltration for two agricultural soils. The average drop size was 1.49 mm. The unit provided mean velocity of 7.5 m/s, which is 83% of terminal velocity of natural rain, given kinetic energy of 4.91 x 10-5 Joules. The effectiveness of using maize stover (Zea mayz L.), Rice straw (Oryza sativa L.), Elephant grass (Pennisetum purpureum), and Cyperus haspan L., as mulching materials were evaluated using the rainfall simulator which was set at rainfall intensities typical of the tropics. Soil samples, from two sites at KNUST (Anwomaso Research Farm) and Kotei (a suburb of KNUST) representing the main agricultural soils in the area were collected, placed at four different slopes, and covered with different rates of mulch materials. The surface runoff, soil loss, and infiltration were measured under each condition. The results with cyperus haspan compared favourably with elephant grass, which also compared favourably with results from rice straw and the rice straw also compared favourably with results from the maize stover. This finding confirms results from previous researchers. Runoff and soil loss decreased as mulch rate increases and increases with slope. It was determined that the mulch rate and field slope at which runoff and infiltration become equal were 2.25 t/ha and 3.14% respectively. Soil bulk density for the Anwomaso soil (sandy clay loam) increases linearly with increasing mulch cover and that of the Kotei soil (sandy loam) increases slightly, plateau and then decreases with increasing mulch cover.

Source: KNUST
Effect of nematode control techniques on the growth and yield of plantain (MUSA SPP., AAB GROUP)

for their control using different nematode control techniques were studied at the University of Ghana (ARS), Kade. In a micro-plot evaluation of the pest status of Pratylenchus coffeae, Helicotylenchus multicinctus and Meloidogyne javanica on plantain, all the species significantly (P< 0.05) reduced bunch weight, compared to the non-inoculated control. High inoculation densities (10,000 nematodes per plant) of H. multicinctus and M. javanica and a mixture of the three species (3,000 nematodes per plant) reduced production by 26%, 30% and 65 % respectively. Production losses >70%, compared to the control (P<0.05), occurred under high inoculation densities of P. coffeae, due to a high incidence (60%) of toppling. Inoculation with 300 nematodes of a single species on individual roots gave root necrosis of 24% and 56% after 60 days, due to, H. multicinctus and P. coffeae respectively while M. javanica gave root damage of 2%. Helicotvlenchus multicinctus could co-exist with P. coffeae in the same root but M. javanica was completely displaced. Helicotylenchus multicinctus multiplied faster on root tips, while P. coffeae multiplied faster in primary roots. The nematode species first attacked feeder roots subsequently moving to the primary roots. Roots of the five most widely grown plantain cultivars were all susceptible to P. coffeae attack. The False horn cultivars (Apantu pa and Brodiewuo) were the most susceptible, while Asamienu (True horn) was the least susceptible. Root damage due to H., multicinctus was greatest on Brodiewuo and Asamienu, while damage due to M. javanica was negligible on the cultivars studied. Paring, nematicide and hot water treatment significantly reduced the initial nematode population density in suckers, although the latter two treatments were the most effective. Severe root damage in the untreated control (>50 % root necrosis in suckers of the mother plant at harvest) was attributed to the high population density of P. coffeae in roots (up to 30,000 nematodes / 100 g sucker roots). At flowering, P. coffeae population density and root damage were significantly reduced by all planting material treatments but at harvest, the percentage dead roots in the pared treatment did not differ significantly from the control. Planting material treatments led to increase in production of 50-70 % in comparison with the control. The reduction in yield associated with the untreated control was due largely to a higher toppling incidence (54 %). Hot water-treated material had the highest yield (19.2 t/ha) followed by the nematicide treatment (16.9 t/ha). The tissue culture and pared treatments both yielded 12.2 t/ha, which was not statistically different from the untreated control (5.7 %). The potential of these treatments for use in nematode 1PM is discussed.

Source: KNUST
Effect of non-performing loans on profitability: a case study of selected rural banks in ashanti region of ghana

This study examines the influence of non-performing loans (NPLs) on the financial performance of rural banks, with a specific emphasis on the Ashanti Region in Ghana. The study takes into account the recent economic development in the country. The population of the study consisted of all 29 rural banks that were in existence as of December 30, 2022. The data are from audited annual reports spanning over nine years period, 2013 - 2021. The study employs the Panel Least Squares (PLS) technique as an analytical method to evaluate the impact of non-performing loans on the profitability of rural banks. The research found that internal factors such as the financing-to-deposit ratio are statistically significant in determining non-performing loans. However, the capital adequacy ratio, bank size, operating expenses ratio, and bank profitability are not significant determinants of rural banks non-performing loans in Ghana. The research also finds that the nonperforming loan ratio has an adverse effect on rural banks return on assets, but it is statistically insignificant. The results further reveal that the moderating role of economic growth on NPLs is established to have a positive effect on banks' return on assets. Based on these results, it is recommended that rural banks in Ghana should focus on strengthening their risk management practices, particularly concerning the financing to deposit ratio. Also, rural banks should focus on diversifying their loan portfolios to mitigate the potential negative impacts of NPLs on profitability. A diverse portfolio can help distribute risks and ensure that the adverse effects of NPLs are offset by other income-generating assets. Rural banks should also recognize the importance of economic growth as a moderating factor in their profitability. In periods of economic expansion, they should be cautious not to become overly aggressive in lending, leading to a surge in NPLs when the economic cycle turns.

Source: KNUST
The effect of new insurance premium reform on the performance of the general insurance industry in Ghana. A case study of selected insurance companies in the Kumasi Metropolis.

The study was designed to examine the effect of the new premium reforms on the performance of the general insurance industry in Ghana, a case study of selected Insurance Companies in Kumasi metropolis. The population comprised the clients and employees of Metropolitan Insurance Company and Star Assurance Company in Kumasi Metropolis. A sample size of two hundred (200) was drawn from both customer and employee population. The statistical methods employed on the basis of research questions, were descriptive statistics using the statistical software Statistical Package for Social Scientist (SPSS).The study has show that majority of the clients are aware of the new reforms, and if not the name the payment of premiums upfront. Prompt claims payment, saving time of going after debtors and profit making were some of the prospects identified with new reforms. Non wider awareness of the new premium policy and no flexibility at all was some of the implementation problems identified. It was revealed that there is a negative relationship between outstanding premiums and claims payment. It was also revealed that the new reforms had a positive effect on the performance of the general insurance industry as compared to the pre reform period. The study revealed that, majority of the clients were aware of the new reforms, and that those who are not aware of the name no premium no cover are aware of the payment upfront of premiums. On the prospects of the new reforms it was revealed that prompt claims payment, saving time of going after debtors and profit making were what the reforms is contributing now and will be strengthened in the near future. It was also revealed that non wider awareness of the new premium policy and no flexibility at all was some of the implementation problems identified. Therefore it was recommended that various insurance companies should undertake intensive education to explain further to the insurers and some level of flexibility at least a month can be allowed as a grace period for payment of premiums. It was revealed that there is a negative relationship between outstanding premiums and claims payment. It was also revealed that the new reforms had a positive effect on the performance of the general insurance industry as compared to the pre reform period. It was therefore recommended that National Insurance Commission should undertake strict monitoring and sanctioning of insurance industries which fails to comply with the new reforms policy to ensure its affectivity.

Source: KNUST