ghanaopendata/ghanaian-research-english huggingface dataset:
Assessing the effect of computerized banking system on the financial operations of South Birim Rural Bank Ltd.

The study motivated by low performance of some rural banks which some suspect the high operational cost in the computerization banking system as its cause. The study seeks to examine the effect of computerized banking System on South Birim Rural Bank Limited (SBRB). The study examine whether computerized banking system is effective in delivering banking services and its challenges. Furthermore, it examines the effect of computerized banking system on the performance of South Birim Rural Bank Limited. Primary data was collected with the use of questionnaire and a sample of 100 respondents which includes 30 bank employees and 70 bank customers were interviewed. Secondary data on the performance of South Birim Rural Bank Limited was collected from their audited accounts. The study revealed that computerized banking system in SBRB simplifies work, enables service delivery on time, reduces labour hours, reduces paper work, enables quick response to customer enquiries, reduces waiting time at banking premises and enable easy reconciliation. In achieving all these benefits, there were challenges like high maintenance and part replacement cost, installation cost, software license fees, other service providers cost and network failure. One major aim of banks is to increase profit by ensuring high standard customer satisfaction. The study recommended SBRB to consider cost control measures, effective loan recovery plans and marketing strategies in order to increase profit. It was also recommended that creation of new branches and renovation should also be planned in budgets to avoid fluctuations in profit so as to reduce the high cost to income ratio.

Source: KNUST
Assessing the effect of digitized port system on service delivery at the customs division of the ghana revenue authority

Ports facilitate international trade and logistics, which enables them to help the economic development of countries and regions. The delays that occur during the port's clearing procedure have drawn a lot of criticisms. Some importers and exporters complain about the strenuous procedures they go through to clear their products, claiming that they must pass through around 23 distinct points. The main objective of the study is to assess the effect of digitized port system on service delivery. For the industry participants, the research would be of considerable value on the grounds that the customs division of the ghana revenue authority would be able to fully utilize the digitized port systems in delivery a better service which can also grow other equally vital sectors of the division. Also, operational performance will be examined to determine the role it plays in this relationship. In academia, the research would be used as a resource for students looking to research a related subject. The first objective of the study was to determine the relationship between digitized port system and service delivery at the port. The study found a significant and positive relationship between the digitized port system and service delivery. The second objective was to determine the effect of operational performance on service delivery. The study found that operational performance positively and significantly impacts service delivery. The third objective confirmed that operational performance moderates the relationship between digitized port system and service delivery. The study recommended that to build distinctive business at the port, it is prudent to ensure that most of the operations at the port are digitized. It is recommended for further studies to look at how service delivery enhances customer satisfaction at the port.

Source: KNUST
Assessing the effect of dirt on the performance of an engine cooling system

This thesis looked at the effect of sand blocking the heat transfer area of the radiator and its effect on the engine coolant through the conduct of experiments and a mathematical model developed. The results indicated that the percentage area covered resulted in a proportional increase of the inlet and outlet temperatures of the coolant in the radiator. The mathematically model developed also predicted the experimental data very well. Regression analysis pointed out that every 10% increase area of the radiator covered with silt soil resulted in an increase of about 1.7 oC of the outlet temperature of the radiator coolant. Similarly, using clay as a cover material, 10% of the area covered of the radiator resulted in an increase of about 2 oC of the outlet temperature of the radiator coolant. Statistical analysis pointed to the fact that the result obtained for clay, silt and the mathematical model were not significantly different. Thus, irrespective of the type of material that blocks the radiator surface area, the coolant rises with proportion of the radiator covered.

Source: KNUST
Assessing the effect of discipline on academic performance at Ejisu Senor High Technical School and Atwima Kwanwoma Senior High School.

Discipline in school means more than obeying and following school guidelines, rules and code of conduct in school but entails the students‟ aptitude to distinguish what is right or bad and what is accepted behaviour. This study sought to examine the approaches schools adopted in students discipline within senior high schools, find out students attitude towards the various disciplinary measures and to examine the effects of disciplinary measures on students‟ academic performance. Two schools within the Ashanti Region were selected for the study. The study involved a sample size of 340 respondents consisting of 314 students and 26 teachers. Students were selected using simple random sample and the teachers were selected purposively. Self-administered questionnaires were presented to the students for the data collection whilst interview was conducted with the teachers. The study found that the approaches adopted in disciplining students in schools included; weeding, canning, suspension, sending students to the disciplinary committee, scrubbing, staying in class for longer hours whilst the rest have gone, changing sitting positions of students, kneeling, and standing behind the class, withdrawal of privileges of indiscipline students, dismissal, signing a bond for their indiscipline act, detention and isolation. The study further found that students have negative attitude toward discipline and at times feel that disciplinary measures do not protect their interest. Lastly the study concluded that some disciplinary methods do not promote a healthy school environment as it makes students miss out on instructional contact hours. However, discipline in schools was essential for effective teaching and learning and hence, lead to improved performance among students. It was recommended that disciplinary measures that reflect the students‟ best interest should be the first and most important factor to consider when giving disciplinary measures to students. Disciplinary measures that go to the disadvantage of the students should be avoided. There should be counselling for indiscipline students as against suspension.

Source: KNUST
Assessing the Effect of Feasibility studies on Real Estate Development in Ghana

Real Estate is presently one of the fastest growing sectors in the Ghanaian economy. This growth has informed and attracted investors, both foreign and local, to channel much resources there in an effort to benefit from the available opportunities. Consequently, large-scale commercial properties have sprung up recently. However, not all these properties are performing as expected and this brings to the question: Are these properties products of instincts or the result of a feasibility study. The main aim of the study is to assess the effects of feasibility studies on Real Estate development in Ghana. In achieving this aim, the following objectives were set: to explore the feasibility study attributes that are considered for Real Estate Development, to find out whether Real Estate developers conduct feasibility study before development and to identify the effect of feasibility study on Real Estate developments. Questionnaires were sent out to developers who were selected through the purposive sampling approach. Seventy [70] questionnaire were administered out of which Sixty-Six [66] responded. The analysis of the study was done using mean score ranking, relative importance index and one sample t test. The study revealed that patronage of feasibility study is low and discouraging. This is mainly due to the associated high cost of conducting a feasibility study. The respondents provided information on the most suitable professional to handle feasibility studies and they rankled highest or most suitable to be the project manager and the valuer. The results also revealed that there are very important and positive effects from conducting these feasibility studies very well. It was then concluded that, A good feasibility study is expensive and takes time but it is a necessity as it boosts the performance of properties and reduces the risks associated with a project among other benefits. It is recommended that a good feasibility study should be carried out before the construction of any large scale commercial Real Estate.

Source: KNUST
Assessing the Effect of Branding on Consumer Behavior in Telecommunication Companies in Ghana

The general objective of the study is to determine the effect of branding in the Ghanaian telecommunication companies on consumers’ buying behavior within the Kumasi metropolis of Ghana. The study adopted a quantitative researcher design. Data for the study were gathered from both primary and secondary sources. The study employed convenience sampling technique to select 200 respondents to administer the questionnaires. The data were analysed using SPSS and Microsoft Excel. The study discovered that an unprecedented majority of the respondents had adequate knowledge on these branding strategies. Although some respondents acknowledged that branding is about logo, service quality, pricing, coverage image, signage and slogan. A whopping majority seem this as combination of all the above. The study had also discovered that branding has a significant association with branding and customer buying behaviour. The study revealed that brand loyalty has positive and significant association with customer buying behaviour. Brand awareness also has positive and significant association with customer buying behaviour. Finally, perceived quality and brand association has positive and significant association with customer buying behaviour. The study is therefore recommending that telecommunications conduct regular scientific studies to identify measure to improve and sustain their brand. These could be customer survey on the particular brand or brand performance assessment. Moreover, customer satisfaction is very vita in to attract and retain customers especially in the telephony business environment where competitions among firms are very intensive and unabated. Customer services such as complains handling, waiting time and customer relationship management must be given a maximum attention.

Source: KNUST
Assessing the Effect of Financial Sector Reform Measures on Bank Performance in the Ghana Bank IndustryAssessing the Effect of Financial Sector Reform Measures on Bank Performance in the Ghana Bank Industry

The Ghana bank-based financial industry has had its intermittent turns over the past due to the deplorable conditions under which these banks operated. This study therefore was launched to assess the effect of these bank sector reform measures and how they affect bank performance in the areas of bank size, liquidity risk and credit risk. A descriptive design was used to aid in collecting secondary data between 2008 and 2016 from nine (9) banks. Having analysed data using both the fixed and random effects models in collaboration with the Hausman, it was established that the independent variables used produced mixed results in their relationship with bank performance. Whilst bank size and credit risk had a statistically significant positive relationship with Return on Assets, liquidity risk was also found to positively relate with bank performance under Return on Equity. In another development, bank size and credit risk had an inverse relationship with bank performance proxied by Return on Equity. Following these revelations, the study concludes that the behaviour of a particular variable on the dependent variable is dependent on management policy implementation and execution. Since the regressor variables behave differently under different conditions, management should come to terms with the reality that all regressor variables play important roles in determining bank profitability and so by this observation all bank level variables must be taken seriously to stabilise the bank since they behave differently under different profitability measures. The study offers the following recommendations; Management should open more branches to take advantage of reduced per unit cost of operations but should be cautiously; Banks should generally have a threshold for lending out funds to customers.

Source: KNUST
Assessing the effect of financial literacy on saving behaviour: A Case Study of Small Scale Miners in Manso Atwere in Amansie West District.

The main objective of the study is to assess the effect of financial literacy on saving behaviour in Manso Atwere in Amansie West. Descriptive and explanatory research designs are used with survey employed to collect information from small scale miners by asking questions to describe the sample. A sample size of 155 is drawn from the population by the used of quota and purposive non-probability sampling method with data from primary source. The quantitative data is analyzed through descriptive statistics and qualitative with content analysis. Statistical Packages for Social Science (SPSS version 21) and multiple regression analysis are employed with ANOVA to establish the significance level of the regression model using f statistic value of p less than 5%. Significance value of 5% is also used to interpret the t statistics. The ages of the respondents fall between 18 and 50, with majority of the respondents been married with children. Financial literacy is found to have an effect on individual saving behaviour. The findings show high level of financial illiteracy among the respondents. This could be due to their educational level with majority of them having elementary/basic school education up to SHS. The common place of saving among them is their various homes due to savings challenges faced. The researcher recommends that government should include financial literacy in the educational curriculum of the basic or elementary schools and higher learning institutions. The financial institutions especially the banks to organize financial literacy programmes to create awareness. They should also provide many saving outlets and their financial products should be tailored to individual needs.

Source: KNUST
Assessing the effect of customer service on customer satisfaction in Museums in Ghana. A case study of Manhyia Palace Museum in Kumasi

Ghana has numerous tourist sites in various parts of the country, including the Manhyia Palace Museum. Museums can provide a cultural heritage experience, without risking damaging cultural heritage resources. The central goal of the study is to examine the usefulness of customer service in Manhyia Palace Museum and its effects to visitors’ satisfaction. The study is descriptive; it assessed the effectiveness of customer service, the level of customer satisfaction and the effects of customer reception on visitor contentment in Manhyia Palace Museum. Museums in Ghana and the Manhyia Palace Museum in particular are thus the population for the research. Currently there are eleven (11) museums in Ghana. Convenience sampling was used to select Manhyia Palace Museum due to easy access to information by the researcher. The study discovered that the most highly rated customer service variable at Manhyia Palace Museum was the responsiveness of the staff. In relation to the level of satisfaction, the study found out that the respondents were more satisfied with the timeliness and attitude of staff at the Manhyia Palace Museum. The study recommended that among other things, that periodic training on customer service should be done for the staff and also name tag should be provided for all staffs for easy identification.

Source: KNUST
Assessing the effect of internal communication on organizational performance in the pharmaceutical industry in Ghana. Case study: Pokupharma and Amponsah Efah Pharmaceutical Firms

In a fierce competition in today’s market, firms cannot operate at their peak efficiency without effective communication because communication is seen as corporate glue holding every aspect in the activities of the organization. This study examines the effect of internal communication on organizational performance in terms of quality and growth in output in the pharmaceutical firms (Pokupharma and Amponsah Efah pharmaceuticals) located in Ejisu-Juaben Municipality. Data for the study were collected through questionnaire with sample population of 137 respondents from a total population of 210 employees. This was analyzed using both qualitative and quantitative approach. Based on the regression analysis on performance in terms of growth in output and quality in output, the significant predictors explains growth and quality in performance output by 75.4% and 58.7%. respectively. The study further found out that, internal communication strategies which include face-to-face strategy, print communication, and technological communication are other communication process in facilitating the progress and operations in the pharmaceutical industries. In addition, barriers of internal communication which include lack of planning, information overloads, badly designed messages, Cultural differences and industry enactments of laws. The study further recommended that the management or the board of directors must make sure that, the various internal communication tools, strategies and channels are properly functioning and made effective. Finally the study recommended that, there must be a strict monitoring and evaluation by the ministry of Health over the pharmaceutical industry in Ghana to strengthen and ensure sustainability of growth in the pharmaceutical industries.

Source: KNUST
Assessing the Effect of Inventory Management on Service Delivery at the Electricity Company of Ghana Limited

Business enterprises are actively striving to enhance their operational efficiency and simultaneously reduce their manufacturing expenses through the adoption and implementation of several inventory management tactics. According to Koumanakos (2008), Prioritizing inventory management inside a corporation will certainly result in enhancements to the overall performance of the organization. Nevertheless, previous research in the field of inventory management within the manufacturing sector has largely neglected or disregarded the service business. The objective of this study was to examine the correlation between efficient inventory management and elevated levels of customer satisfaction within the service industry. The primary aim of this study is to examine the impact of inventory management on customer satisfaction within the context of the Electricity Company of Ghana Limited. The study involved a sample of 250 participants who were surveyed using a census approach. The accessible population for this study is defined as the complete workforce of the Electricity Company of Ghana, situated in four regions, namely Ashanti East, Ashanti West, Ashanti South, and Sub Transmission. The primary data was collected using a structured questionnaire as the principal tool. The research utilized a structural equation modelling methodology to assess the collected data and evaluate the proposed research hypotheses. The findings indicate that there is a significant and favourable correlation between economic order quantity (EOQ) and customer satisfaction. The analysis demonstrates that there is a statistically significant and positive relationship between the re-order level and customer satisfaction. The implementation of a just-in-time system has been found to have a large and beneficial effect on customer satisfaction. The utilisation of activity-based costing analysis has been found to have a significant and favourable impact on customer satisfaction.

Source: KNUST
Assessing the effect of land use land cover change on Weija Catchment

Humans have been altering land cover since pre-history and since the advent of plant and animal domestication as well as industrialization, through the clearance of patches of land for agriculture, residential and industrial purposes. In the past two decades, the impact of human activities on the Weija Catchment area has grown enormously, altering entire landscapes, and ultimately impacting the environment. This research seeks to analyse the Land Use Land Cover Change (LULCC) of the Weija catchment area using Remote Sensing (RS) data and Geographic Information System (GIS) based techniques. Field observations and measurements were employed to validate results from the remotely sensed data. LULCC was conducted using Landsat imageries for 1990, 2000 and 2011 applying maximum likelihood classification and change detection techniques. The results show that most of the LULC types have rate of change greater than the national rate of 1.96% especially between 2000 and 2011. Notably, however, the water body gained a surface area of 3.004 km2 due to siltation. The main force driving the change is the increase in human activities such as farming, sand winning and built-up operations within the Weija catchment area. These are the possible factors responsible for polluting the Weija dam. This research has shown that the use of GIS and RS techniques is a valuable tool for detecting and predicting the rate of forest cover change and the identification of areas under risk for sustainable management.

Source: KNUST
Assessing the effect of leadership styles on employee productivity in the poultry industry: a case study of Akate Farms Limited.

This study assessed the effect of leadership styles on employee productivity at Akate Farms Limited. A descriptive correlational research design was utilized in the research methodology since the focus of the study was to explore the relationship among leadership styles (transformational, transactional, autocratic, democratic) and employee productivity. In all a total of 232 employees of Akate Farms participated in the study as questionnaires were administered to them. The simple regression analysis was used to explore the relationship between the leadership styles and employee productivity. The findings of the study showed a significant moderate positive relationship between transformational leadership style and employee productivity (beta=.589,p=.000). The findings of the study also showed a significant moderate positive relationship between transactional leadership style and employee productivity (beta=.459, p=.000). Furthermore, a significant strong positive relationship existed between autocratic leadership style and employee productivity (beta=.667, p=.000). The findings proved a significant weak positive relationship between democratic leadership style and employee productivity (Beta=.151, p=.026). The study therefore recommended the need for management of Akate Farms to be much focused on leadership related issues by investing in various training programs which are aimed at equipping managers and supervisors on how to utilize various leadership styles in order to enhance employee productivity. Furthermore the study recommended the need for management to make leadership an important ingredient of the organization’s culture. Finally, the study recommended the need for the management of Akate Farms to encourage democratic leadership style since it enhances employee participation in decision making and therefore serves an important ingredient in employee productivity.

Source: KNUST