Federal award (PURCHASE ORDER, fiscal year 2024)
Recipient: ROCKWOOD COMPANY LLC
Awarding agency: Department of Defense / Defense Counterintelligence and Security Agency
Funding agency: Department of Defense / Defense Counterintelligence and Security Agency
Period of performance: 2025-09-29 to 2026-09-28
Current total value of award: $2375371.14
Description: TO ENHANCE CUSTOMER EXPERIENCE ACROSS CHANNELS BY ESTABLISHING COMPREHENSIVE UNDERSTANDING OF CUSTOMER NEEDS, DEVELOPING DATA-DRIVEN COMMUNICATIONS STRATEGY, IMPROVING CONSISTENCY, TRANSPARENCY, AND ACCESSIBILITY, ULTIMATELY REDUCING CUSTOMER EFFORT.