Federal award (DELIVERY ORDER, fiscal year 2024)
Recipient: CFI GROUP USA, L.L.C.
Awarding agency: Department of the Interior / Departmental Offices
Funding agency: Department of Veterans Affairs / Department of Veterans Affairs
Period of performance: 2025-06-05 to 2025-11-28
Current total value of award: $50942.09
Description: THE DEPARTMENT OF VETERANS AFFAIRS (VA), NATIONAL CEMETERY ADMINISTRATION (NCA) HAS A NEED FOR A REPORT WHICH MEASURES NEXT OF KIN SATISFACTION WITH NCA CEMETERIES, UTILIZING THE AMERICAN CUSTOMER SATISFACTION INDEX (ACSI) METHODOLOGY.