Federal award (DELIVERY ORDER, fiscal year 2024)
Recipient: ACCENTURE FEDERAL SERVICES LLC
Awarding agency: Department of Health and Human Services / Centers for Medicare and Medicaid Services
Funding agency: Department of Health and Human Services / Centers for Medicare and Medicaid Services
Period of performance: 2025-02-19 to 2026-03-18
Current total value of award: $10304362
Description: THE FUNCTION OF THE MULTI-TIERED STAFFED HELP DESK IS TO RECEIVE AND MANAGE INQUIRIES AND COMPLAINTS, INCLUDING BUT NOT LIMITED TO INQUIRIES AND COMPLAINTS FROM CONSUMERS AND PROVIDERS FOR ALLEGED VIOLATIONS OF THE NO SURPRISES ACT.