Federal award (DELIVERY ORDER, fiscal year 2024)
Recipient: CORNER ALLIANCE INCORPORATED
Awarding agency: Department of the Treasury / Internal Revenue Service
Funding agency: Department of the Treasury / Internal Revenue Service
Period of performance: 2023-09-30 to 2025-09-29
Current total value of award: $5651965.56
Description: THE INTERNAL REVENUE SERVICE (IRS) IS SEEKING CONTRACTOR SUPPORT TO DEFINE STRATEGIC METRICS FOR MANAGING OPERATIONS OF ITS CONTACT CENTER INFRASTRUCTURE; PERFORM MARKET RESEARCH AND INDEPENDENT VERIFICATION AND VALIDATIONS (IV&VS); TECHNOLOGY DEMONS