Federal award (DEFINITIVE CONTRACT, fiscal year 2024)
Recipient: IMPYRIAN LLC
Awarding agency: Department of Homeland Security / U.S. Citizenship and Immigration Services
Funding agency: Department of Homeland Security / U.S. Citizenship and Immigration Services
Period of performance: 2022-09-01 to 2024-09-26
Current total value of award: $3677696.77
Description: NEXGEN CUSTOMER EXPERIENCE (CX) ENHANCES THE EXPERIENCE THAT OUTSIDE CONSUMERS OF USCIS SERVICES ENCOUNTER. THE PURPOSE OF THIS MODIFICATION IS TO DEOBLIGATE EXCESS FUNDS TO PREPARE FOR CONTRACT CLOSEOUT AND UPDATE THE CONTRACT SPECIALIST.