Federal award (DEFINITIVE CONTRACT, fiscal year 2024)
Recipient: RESOLVESOFT, INC.
Awarding agency: Department of Homeland Security / U.S. Citizenship and Immigration Services
Funding agency: Department of Homeland Security / U.S. Citizenship and Immigration Services
Period of performance: 2024-09-30 to 2025-04-30
Current total value of award: $1213823.52
Description: PERSONA BASED NAVIGATION SUPPORT SERVICES MODERNIZES USCIS CUSTOMER EXPERIENCE AND SUPPORTS THE USCIS DIRECTOR'S PRIORITY OF IMPROVING CUSTOMER SERVICE. MOD TO TERMINATE FOR CONVENIENCE IN FULL. RTWS INITIATIVE.