Federal award (DEFINITIVE CONTRACT, fiscal year 2024)
Recipient: TRIPTK LLC
Awarding agency: Department of Health and Human Services / Centers for Medicare and Medicaid Services
Funding agency: Department of Health and Human Services / Centers for Medicare and Medicaid Services
Period of performance: 2025-09-30 to 2025-12-16
Current total value of award: $1751600
Description: THIS REQUIREMENT ENCOMPASSES MIXED-METHODS RESEARCH TO UNDERSTAND COMPLEX USER JOURNEYS, DEVELOP ACTIONABLE USER PERSONAS, AND CREATE DETAILED EXPERIENCE MAPS THAT WILL INFORM THE STRATEGIC REDESIGN OF MEDICARE.GOV.   THIS REQUIREMENT ENCOMPASSES MIX