Federal award (BPA CALL, fiscal year 2024)
Recipient: TTEC GOVERNMENT SOLUTIONS LLC
Awarding agency: Department of Homeland Security / Federal Emergency Management Agency
Funding agency: Department of Homeland Security / Federal Emergency Management Agency
Period of performance: 2024-11-08 to 2025-10-11
Current total value of award: $64745953.8
Description: THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE OUTSOURCED CONTACT CENTER CONTRACTS CALL ORDER 15 OPTION 10 FOR TEMPORARY AGENTS TO ASSIST THE DISASTER CALL CENTER