Federal award (BPA CALL, fiscal year 2024)
Recipient: FOUR POINTS TECHNOLOGY, L.L.C.
Awarding agency: Social Security Administration / Social Security Administration
Funding agency: Social Security Administration / Social Security Administration
Period of performance: 2024-08-01 to 2026-07-31
Current total value of award: $99377391.04
Description: MODIFICATION TO ADD ADDITIONAL FUNDING TO THE CALL ORDER FOR AMAZON WEB SERVICES (AWS) CONNECT FOR CONTACT CENTER AS A SERVICE (CCAAS) AND TO PURCHASE VERINT WORKFORCE MANAGEMENT (WFM) - BLANKET PURCHASE AGREEMENT 28321321A00040003