Federal award (BPA CALL, fiscal year 2024)
Recipient: CAPGEMINI GOVERNMENT SOLUTIONS LLC
Awarding agency: Department of Homeland Security / U.S. Immigration and Customs Enforcement
Funding agency: Department of Homeland Security / U.S. Immigration and Customs Enforcement
Period of performance: 2019-03-19 to 2025-08-23
Current total value of award: $33906112.77
Description: THIS MODIFICATION DEOBLIGATES EXCESS FUNDS FROM THE ENFORCEMENT AND REMOVAL OPERATIONS (ERO) CONTACT CENTER OF OPERATIONS (ECCO). THE ECCO PROVIDES MULTIPLE CALL CENTER SERVICES, INCLUDING THE VICTIMS OF IMMIGRATION CRIME ENGAGEMENT (VOICE) HOTLINE.