Federal award (BPA CALL, fiscal year 2024)
Recipient: CFI GROUP USA, L.L.C.
Awarding agency: Department of Education / Department of Education
Funding agency: Department of Education / Department of Education
Period of performance: 2022-08-23 to 2025-07-09
Current total value of award: $53000
Description: THE FAFSA POST-TRANSACTION SURVEY MEASURES CUSTOMER SATISFACTION FROM FEDERAL FINANCIAL AID APPLICANTS ON AID DELIVERY PRODUCTS AND SERVICES. THIS SURVEY INCLUDES THE CONTINUOUS COLLECTION OF CUSTOMER SATISFACTION DATA TO MONITOR THE PERFORMANCE AND