Federal award (BPA CALL, fiscal year 2024)
Recipient: CAPGEMINI GOVERNMENT SOLUTIONS LLC
Awarding agency: Department of Homeland Security / U.S. Immigration and Customs Enforcement
Funding agency: Department of Homeland Security / U.S. Immigration and Customs Enforcement
Period of performance: 2019-03-19 to 2025-09-23
Current total value of award: $36116131.17
Description: THIS MODIFICATION EXERCISES AN OPTION TO EXTEND PERFORMANCE UNDER THE ENFORCEMENT AND REMOVAL OPERATIONS (ERO) CONTACT CENTER OF OPERATIONS (ECCO) CONTRACT. THE ECCO PROVIDES A WIDE RANGE OF CALL CENTER SERVICES.