Federal award (DELIVERY ORDER, fiscal year 2023)
Recipient: GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC.
Awarding agency: Department of Homeland Security / U.S. Citizenship and Immigration Services
Funding agency: Department of Homeland Security / U.S. Citizenship and Immigration Services
Period of performance: 2021-08-13 to 2024-08-12
Current total value of award: $89761094.17
Description: MODIFICATION TO EXERCISE OPTION PERIOD 5 CONTACT CENTER TIER 1 (CCT1)- THE TASK ORDER PROVIDES TIER 0 AND TIER 1 LEVEL SUPPORT FOR THE USCIS CONTACT CENTER BY ASSISTING THE PUBLIC WITH INFORMATION ON IMMIGRATION RELATED SERVICES AND BENEFITS.