Federal award (DELIVERY ORDER, fiscal year 2023)
Recipient: ABBTECH PROFESSIONAL RESOURCES, INC.
Awarding agency: Department of the Treasury / Internal Revenue Service
Funding agency: Department of the Treasury / Internal Revenue Service
Period of performance: 2023-06-18 to 2024-12-17
Current total value of award: $7573352.64
Description: THE SCOPE OF THIS REQUIREMENT IS TO PROVIDE ESD WITH SUPPORT TO MAINTAIN AND RESPOND TO CUSTOMER QUERIES VIA TELEPHONE, TICKET QUEUES, OTHER SESSIONS UTILIZING REMOTE TOOLS COMPLETE TICKETS THROUGH IRS ASSET MANAGEMENT SYSTEMS, AND DOCUMENT ACTIONS T