Federal award (DELIVERY ORDER, fiscal year 2023)
Recipient: DIGITAL MANAGEMENT LLC
Awarding agency: National Aeronautics and Space Administration / National Aeronautics and Space Administration
Funding agency: National Aeronautics and Space Administration / National Aeronautics and Space Administration
Period of performance: 2012-10-01 to 2019-03-31
Current total value of award: $318043.46
Description: FACILITIES HELP DESK SYSTEM (FHDS).  THE CONTRACTOR SHALL PROVIDE GENERAL SUPPORT TO INCLUDE: MAINTENANCE OF CONFIGURATION MANAGEMENT (CM) MATERIALS AND QUALITY ASSURANCE (QA) CONTROLS, INCLUDING ANY REQUIRED REVISIONS. SUSTAINING ENGINEERING AND MAINTENANCE OF THE SYSTEM TO ENSURE COMPLIANCE WITH NASA NPR 2810 REQUIREMENTS.  APPLICATION DEVELOPMENT, SOFTWARE ENGINEERING, AND MAINTENANCE OF THE FHDS APPLICATION, ENSURING IT COMPLIES WITH FEDERAL AND AGENCY POLICIES INCLUDING SECTION 508 COMPLIANCE.  OUTREACH AND TRAINING TO SUPPORT MAJOR ENHANCEMENTS AND UPDATES TO FHDS.  MULTIMEDIA SUPPORT AS NECESSARY FOR FHDS.