Federal award (DELIVERY ORDER, fiscal year 2023)
Recipient: PIONEER CUSTOMER EXPERIENCE, LLC
Awarding agency: Department of Labor / Office of the Assistant Secretary for Administration and Management
Funding agency: Department of Labor / Bureau of Labor Statistics
Period of performance: 2024-09-27 to 2025-09-26
Current total value of award: $135641.77
Description: THE PPI REQUIRES CONTRACT WORK TO ASSIST WITH SURVEY NON-RESPONSE FOLLOW-UP AND CUSTOMER SERVICE ACTIVITIES WITH SURVEY RESPONDENTS.  THE CONTRACTOR FIRM MUST HAVE MORE THAN TWO YEARS OF EXPERIENCE MANAGING SIMILAR CONTRACTS IN THE PAST.    THE C