Federal award (DEFINITIVE CONTRACT, fiscal year 2023)
Recipient: SIMPLE TECHNOLOGY SOLUTIONS INC.
Awarding agency: Department of Homeland Security / U.S. Citizenship and Immigration Services
Funding agency: Department of Homeland Security / U.S. Citizenship and Immigration Services
Period of performance: 2022-07-01 to 2024-07-28
Current total value of award: $3814633.22
Description: ENTERPRISE CLOUD CUSTOMER COMMUNICATION PLATFORM (EC3P) CONTACT CENTER AS A SERVICE (CCAAS) MINIMUM VIABLE PRODUCT (MVP) - THE PURPOSE OF THIS MODIFICATION IS TO INCLUDE THE PERSONNEL EMERGENCY NOTIFICATION SYSTEM (PENS) INSTRUCTION.