Federal award (DEFINITIVE CONTRACT, fiscal year 2023)
Recipient: RESOLVESOFT, INC.
Awarding agency: Department of Homeland Security / U.S. Citizenship and Immigration Services
Funding agency: Department of Homeland Security / U.S. Citizenship and Immigration Services
Period of performance: 2024-09-30 to 2025-09-29
Current total value of award: $1213823.52
Description: THIS REQUIREMENT IS TO MODERNIZE USCIS CUSTOMER EXPERIENCE IN SUPPORT OF TRANSFORMING FEDERAL CUSTOMER EXPERIENCE AND TO REBUILD TRUST IN GOVERNMENT AND WILL ALSO SUPPORT THE USCIS DIRECTORS PRIORITY OF STRENGTHENING PUBLIC ENGAGEMENT AND IMPROVING C