Federal award (BPA CALL, fiscal year 2023)
Recipient: DELL FEDERAL SYSTEMS L.P
Awarding agency: Department of Homeland Security / U.S. Citizenship and Immigration Services
Funding agency: Department of Homeland Security / U.S. Citizenship and Immigration Services
Period of performance: 2024-09-26 to 2025-03-26
Current total value of award: $977198.16
Description: THESE FUNDS FACILITATE THE MODERNIZATION OF TELEPHONY CAPABILITIES AND MIGRATE VOICE SERVICES TO ENSURE USCIS USERS MAKE AND RECEIVE SOFTPHONE TELEPHONE CALLS DIRECTLY FROM WITHIN MS TEAMS ON GFE LAPTOPS, PHONES, IPADS, AND VIRTUAL WORKSPACES (I.E. W