Federal award (DELIVERY ORDER, fiscal year 2022)
Recipient: NATIONWIDE IT SERVICES INC
Awarding agency: Department of Defense / Department of the Navy
Funding agency: Department of Defense / Department of the Navy
Period of performance: 2021-11-30 to 2023-10-26
Current total value of award: $21172530.23
Description: 24X7X365 TIER 0-3 SERVICE SUPPORT/HELP DESK. INCIDENT MANAGEMENT, SERVICE REQUEST MANAGEMENT, PROBLEM MANAGEMENT, RELEASE MANAGEMENT, CHANGE MANAGEMENT, SERVICE LEVEL MANAGEMENT, KNOWLEDGE MANAGEMENT, AND OTHERS IN NEWER RELEASES OF THE BMC PRODUCT.