Federal award (DELIVERY ORDER, fiscal year 2022)
Recipient: VERINT AMERICAS INC.
Awarding agency: Department of Commerce / National Oceanic and Atmospheric Administration
Funding agency: Department of Commerce / National Oceanic and Atmospheric Administration
Period of performance: 2023-06-27 to 2024-09-19
Current total value of award: $65390
Description: VERINT SYSTEMS SOFTWARE SUBSCRIPTION AND MAINTENANCE FOR OAA ENTERPRISE CXMEASURE (BASE CONFIGURATION OR MODEL SURVEY), 2 ENTERPRISE SEGMENTS (ADDITIONAL MODEL SURVEY AND CXFEEDBACK SELF-SERVICE TOOL), 2 SATISFACTION INSIGHT REVIEWS, FEDRAMP HOSTING