Federal award (DELIVERY ORDER, fiscal year 2022)
Recipient: AVAYA FEDERAL SOLUTIONS, INC
Awarding agency: Social Security Administration / Social Security Administration
Funding agency: Social Security Administration / Social Security Administration
Period of performance: 2023-07-20 to 2024-07-20
Current total value of award: $22743027.69
Description: TO PROCURE HARDWARE, SOFTWARE, AND PROFESSIONAL SERVICES REQUIRED TO CONVERT TSRP'S IVR AND CCAAS SOLUTIONS FROM A SUBSCRIPTION-BASED TO AVAYA'S ON-PREM PRIVATE CLOUD SOLUTION AND REDEPLOY RECENT INVESTMENTS TO MODERNIZE TSRP LAB ENVIRONMEN