Federal award (DELIVERY ORDER, fiscal year 2022)
Recipient: MAKPAR CORPORATION
Awarding agency: Department of the Treasury / Internal Revenue Service
Funding agency: Department of the Treasury / Internal Revenue Service
Period of performance: 2023-09-30 to 2024-09-29
Current total value of award: $1308984.3
Description: THIS IS A DELIVERY ORDER FOR PROVIDE SUPPORT AND SERVICES UTILIZING THE CUSTOMER SERVICE SUPPORT (CSS) BOT AND LIVE CHAT IMPLEMENTATION IN THE CONVERSATIONAL VOICE PROJECT.