Federal award (BPA CALL, fiscal year 2022)
Recipient: CFI GROUP USA, L.L.C.
Awarding agency: Department of Education / Department of Education
Funding agency: Department of Education / Department of Education
Period of performance: 2023-09-08 to 2024-02-29
Current total value of award: $70017.59
Description: MSS SURVE QUARTERLY TO CONDUCT LOAN SERVICING PERFORMANCE SURVEY OF BORROWERS. ANALYZE THE DATA AND USE THE RESULTING METRICS TO DETERMINE ALLOCATION OF BORROWERS TO SERVICERS AND TO CALCULATE SERVICE LEVEL AGREEMENT LEVEL METRICS.