Federal award (BPA CALL, fiscal year 2022)
Recipient: DELOITTE & TOUCHE LLP
Awarding agency: Department of the Treasury / Bureau of the Fiscal Service
Funding agency: Department of the Treasury / Financial Crime Enforcement Network
Period of performance: 2023-06-15 to 2024-01-27
Current total value of award: $798337.8
Description: BO CONTACT CENTER ITSM - SALESFORCE. ORDER TO DESIGN, BUILD, TEST, DEPLOY, OPERATE AND MAINTAIN A BO ITSM SOLUTION FOR TICKETING, WORKFLOW AND REPORTING FOR BOTH TECHNICAL AND REGULATORY INQUIRIES RESULTANT TO CTA BO REPORTING REQUIREMENT OF JAN 1ST,