Federal award (BPA CALL, fiscal year 2022)
Recipient: INTERNATIONAL BUSINESS MACHINES CORPORATION
Awarding agency: Department of Health and Human Services / Food and Drug Administration
Funding agency: Department of Health and Human Services / Food and Drug Administration
Period of performance: 2020-08-14 to 2024-08-16
Current total value of award: $19496647.53
Description: CTP OS CUSTOMER SERVICE CENTER CONTRACT  EXERCISE OPTION YEAR 3 AND ADD $175,153.89 TO ACCOUNT FOR THE INCREASE FOR THE "CHATBOX" EXPANSION ACTIVITIES AND $497,383.78 FOR RHAPSODY TRAINING SUPPORT FOR OCE.