Federal award (BPA CALL, fiscal year 2022)
Recipient: DELOITTE CONSULTING LLP
Awarding agency: Social Security Administration / Social Security Administration
Funding agency: Social Security Administration / Social Security Administration
Period of performance: 2022-09-20 to 2023-09-26
Current total value of award: $3565969.19
Description: CUSTOMER EXPERIENCE MANAGEMENT (CXM) PROGRAM THROUGH THE SAAS BPA. MODIFICATION 2 IS TO EXERCISE OPTION YEAR 1, UPDATE THE CALL ORDER BODY, AND UPDATE THE SOW.