Federal award (BPA CALL, fiscal year 2022)
Recipient: CARAHSOFT TECHNOLOGY CORP
Awarding agency: Department of Health and Human Services / National Institutes of Health
Funding agency: Department of Health and Human Services / National Institutes of Health
Period of performance: 2023-02-25 to 2024-02-24
Current total value of award: $1169055.24
Description: RENEWAL OF SERVICENOW LICENSES TO MANAGE DAY-TO-DAY OPERATIONS FOR CUSTOMER ENGAGEMENT, TRACKING OF CUSTOMER ISSUES/NEEDS, AND CUSTOMER SERVICE AND SUPPORT. LICENSES INCLUDE: IT OPERATIONS MANAGEMENT VISIBILITY, IT SERVICE MANAGEMENT PROFESSIONAL, ST