Federal award (DELIVERY ORDER, fiscal year 2021)
Recipient: VERINT AMERICAS INC.
Awarding agency: Department of Commerce / National Oceanic and Atmospheric Administration
Funding agency: Department of Commerce / National Oceanic and Atmospheric Administration
Period of performance: 2022-09-20 to 2023-09-19
Current total value of award: $67390
Description: ENTERPRISE CXMEASURE, 2 ENTERPRISE SEGMENTS (ADDITIONAL MODEL SURVEY AND CXFEEDBACK SELF-SERVICE TOOL) -2 SATISFACTION INSIGHT REVIEWS  -FEDRAMP HOSTING -PROFESSIONAL SERVICES MIGRATION TO MOVE UP TO 2 MODEL MEASURES TO THE FEDRAMP ENVIRONMENT