Federal award (DELIVERY ORDER, fiscal year 2021)
Recipient: IDEMIA IDENTITY & SECURITY USA LLC
Awarding agency: Department of Homeland Security / U.S. Citizenship and Immigration Services
Funding agency: Department of Homeland Security / U.S. Citizenship and Immigration Services
Period of performance: 2020-02-17 to 2021-02-16
Current total value of award: $1193352
Description: THE CONTRACTOR SHALL PROVIDE A TELEPHONIC SYSTEM FOR 9X5 24X7X365 TECHNICAL SUPPORT.  THIS EQUATES TO NINE (9) HOURS A DAY, FIVE (5) DAYS A WEEK, LOCAL TIME FOR EACH ASC.  THE HOTLINE SUPPORT SHALL BE VIA A TOLL-FREE NUMBER.  THE HOTLINE SHALL SUPPOR