Federal award (DELIVERY ORDER, fiscal year 2021)
Recipient: NATIONWIDE IT SERVICES INC
Awarding agency: Department of Defense / Department of the Navy
Funding agency: Department of Defense / Department of the Navy
Period of performance: 2021-11-30 to 2023-08-30
Current total value of award: $21172530.23
Description: 24X7X365 TIER 0-3 SERVICE SUPPORT/HELP DESK SUPPORT SERVICES, INCLUDING INCIDENT MGMT, SERVICE REQUEST MGMT, PROBLEM MGMT, RELEASE MGMT, CHANGE MGMT, SERVICE LEVEL MGMT, KNOWLEDGE MGMT, AND OTHERS IN NEWER RELEASES OF THE BMC PRODUCT.