Federal award (DELIVERY ORDER, fiscal year 2021)
Recipient: AVAYA FEDERAL SOLUTIONS, INC.
Awarding agency: Department of Homeland Security / U.S. Immigration and Customs Enforcement
Funding agency: Department of Homeland Security / U.S. Immigration and Customs Enforcement
Period of performance: 2022-09-28 to 2023-09-27
Current total value of award: $976854.22
Description: CONSOLIDATION 2 EXISTING AVAYA CORE TELE SOLUTION CALL CENTERS (SERVICE DESK, SEVP, DRIL AND LESC) TO SINGLE AVAYA AURA COMMUNICATIONS PLATFORM FOR DHS/ICE/OCIO VOICE CONSOLIDATED PROJECT