Federal award (DELIVERY ORDER, fiscal year 2021)
Recipient: ACCENTURE FEDERAL SERVICES LLC
Awarding agency: Department of Education / Department of Education
Funding agency: Department of Education / Department of Education
Period of performance: 2019-02-20 to 2024-02-19
Current total value of award: $689120153.22
Description: THE PURPOSE OF THIS MODIFICATION IS TO INCORPORATE LONG-TERM STORAGE SOLUTION FOR BORROWER DEFENSE (BD) EMAILS SENT VIA MARKETING & CAMPAIGN PLATFORM (MCP), UPDATE PARTNER CONNECT TO MANAGE ROLES AND ACCESS TO THE FTI DATA VIEW APPLICATION AND THE CONSENT CHECK TOOL, FUND THE CONTRACTOR TO WORK WITH FEDERAL STUDENT AID (FSA) TO SOLUTION THE APPROACH, TIMELINE, AND DEPENDENCIES OF THE PHASE 1 UNIFIED SERVICING AND DATA SOLUTION SCOPE OF WORK, AND UPDATE DIGITAL CUSTOMER CARE (DCC) TO SUPPORT THE FOUR (4) REMAINING BUSINESS PROCESS OPERATIONS (BPO) INSTEAD OF THE FIVE (5) AS ORIGINALLY PLANNED.