Federal award (DELIVERY ORDER, fiscal year 2021)
Recipient: NATIONWIDE IT SERVICES INC
Awarding agency: Department of Defense / Department of the Navy
Funding agency: Department of Defense / Department of the Navy
Period of performance: 2021-11-30 to 2023-08-30
Current total value of award: $21172530.23
Description: 24X7X365 TIER 0-3 SERVICE SUPPORT/HELP DESK SUPPORT SERVICES INCLUDING INCIDENT MGMT, SERVICE REQUEST MGMT, PROBLEM MGMT, RELEASE MGMT, CHANGE MGMT, SERVICE LEVEL MGMT, KNOWLEDGE MGMT, AND OTHERS IN THE NEWER RELEASES OF THE BMC PRODUCT.