Federal award (DEFINITIVE CONTRACT, fiscal year 2021)
Recipient: SIMPLE TECHNOLOGY SOLUTIONS INC.
Awarding agency: Department of Homeland Security / U.S. Citizenship and Immigration Services
Funding agency: Department of Homeland Security / U.S. Citizenship and Immigration Services
Period of performance: 2022-07-01 to 2023-07-28
Current total value of award: $2289633.26
Description: ENTERPRISE CLOUD CUSTOMER COMMUNICATION PLATFORM (EC3P) CONTACT CENTER AS A SERVICE (CCAAS) MINIMUM VIABLE PRODUCT (MVP) - THIS MODIFICATION IS TO RESTRUCTURE THE CLIN'S SO THAT INVOICING WILL BE DONE MONTHLY. ALSO, TO LET IT BE KNOWN THAT THE O