Federal award (BPA CALL, fiscal year 2021)
Recipient: NATIONAL ASSOCIATES, INC.
Awarding agency: Department of the Treasury / Bureau of the Fiscal Service
Funding agency: Department of the Treasury / Bureau of the Fiscal Service
Period of performance: 2020-10-14 to 2023-09-30
Current total value of award: $447337.75
Description: THE CONTRACTOR SHALL PROVIDE STAFF TO PERFORM THE ROUTINE DUTIES IN A CALL CENTER ENVIRONMENT IN ORDER TO MEET ARC'S MONTHLY METRIC REPORTING AND OTHER ONE TIME SENSITIVE SUPPORT FUNCTIONS. THE SCOPE INCLUDES, BUT IS NOT LIMITED TO, THE FOLLOWIN