Federal award (BPA CALL, fiscal year 2021)
Recipient: FORRESTER RESEARCH, INC.
Awarding agency: Social Security Administration / Social Security Administration
Funding agency: Social Security Administration / Social Security Administration
Period of performance: 2022-06-21 to 2023-07-30
Current total value of award: $361672
Description: PROVIDE CX TRAINING TO BUILD SSA INTERNAL CX TEAM BAPABLILITES IN CUSTOMER EXPERIENCE DESIGN METHODOLOGIES.