Self-managed systems and services (2006)

<html xmlns:o=3D"urn:schemas-microsoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" xmlns=3D"http://www.w3.org/TR/REC-html40"> <head> <meta http-equiv=3DContent-Type content=3D"text/html; charset=3Dus-ascii"> <meta name=3DProgId content=3DWord.Document> <meta name=3DGenerator content=3D"Microsoft Word 11"> <meta name=3DOriginator content=3D"Microsoft Word 11"> <link rel=3DFile-List href=3D"This%20article%20reports%20on%20the%20importance%20of%20information%20t_archivos/filelist.xml"> <title>This article reports on the importance of information technology (IT) services and infrastructures to modern enterprises</title> <!--[if gte mso 9]><xml> <o:DocumentProperties> <o:Author>Biblioteca de Ciencias y Tecnolog&#237;a</o:Author> <o:Template>Normal</o:Template> <o:LastAuthor>Biblioteca de Ciencias y Tecnolog&#237;a</o:LastAuthor> <o:Revision>2</o:Revision> <o:TotalTime>1</o:TotalTime> <o:Created>2006-06-12T21:04:00Z</o:Created> <o:LastSaved>2006-06-12T21:04:00Z</o:LastSaved> <o:Pages>1</o:Pages> <o:Words>94</o:Words> <o:Characters>523</o:Characters> <o:Company>UCLA</o:Company> <o:Lines>4</o:Lines> <o:Paragraphs>1</o:Paragraphs> <o:CharactersWithSpaces>616</o:CharactersWithSpaces> <o:Version>11.6360</o:Version> </o:DocumentProperties> </xml><![endif]--><!--[if gte mso 9]><xml> <w:WordDocument> <w:SpellingState>Clean</w:SpellingState> <w:GrammarState>Clean</w:GrammarState> <w:HyphenationZone>21</w:HyphenationZone> <w:PunctuationKerning/> <w:DrawingGridHorizontalSpacing>6 pto</w:DrawingGridHorizontalSpacing> <w:DisplayHorizontalDrawingGridEvery>2</w:DisplayHorizontalDrawingGridEvery> <w:DisplayVerticalDrawingGridEvery>2</w:DisplayVerticalDrawingGridEvery> <w:ValidateAgainstSchemas/> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid> <w:IgnoreMixedContent>false</w:IgnoreMixedContent> <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText> <w:Compatibility> <w:BreakWrappedTables/> <w:SnapToGridInCell/> <w:WrapTextWithPunct/> <w:UseAsianBreakRules/> <w:DontGrowAutofit/> </w:Compatibility> <w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel> </w:WordDocument> </xml><![endif]--><!--[if gte mso 9]><xml> <w:LatentStyles DefLockedState=3D"false" LatentStyleCount=3D"156"> </w:LatentStyles> </xml><![endif]--> <style> <!-- /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-parent:""; margin:0cm; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman"; mso-ansi-language:ES-VE;} span.medium-normal1 {mso-style-name:medium-normal1; mso-ansi-font-size:10.0pt; mso-bidi-font-size:10.0pt; font-family:Arial; mso-ascii-font-family:Arial; mso-hansi-font-family:Arial; mso-bidi-font-family:Arial; font-weight:normal; font-style:normal;} @page Section1 {size:612.1pt 792.1pt; margin:4.0cm 3.0cm 3.0cm 3.0cm; mso-header-margin:35.45pt; mso-footer-margin:35.45pt; mso-paper-source:0;} div.Section1 {page:Section1;} --> </style> <!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Tabla normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} </style> <![endif]--> </head> <body lang=3DES style=3D'tab-interval:35.4pt'> <div class=3DSection1> <p class=3DMsoNormal style=3D'text-align:justify'><span class=3Dmedium-normal1><span lang=3DES-VE style=3D'mso-ansi-font-size:12.0pt;mso-bidi-font-size:12.0pt; font-family:"Times New Roman";color:black'>This article reports on the importance of information technology (IT) services and infrastructures to modern enterprises. The article explains why traditional solutions for managing and controlling the networked systems and services that sustain them appear to have reached their limits. Management systems do not scale easily, and they can become difficult to configure and use. They struggle to correlate service-level problems with problems in the underlying performance. Also, the authors questioned the ability of existing management methodologies to cope with future enterprise IT infrastructures and services.</span></span> </div> </body> </html>