Credit Contracts Legislation Amendment Act 2019

1: Title
This Act is the Credit Contracts Legislation Amendment Act 2019.
2: Commencement
1: Sections 16(1) 17(1) 18(1) 19 22 23 28 30 to 32 34(2) 35 38 41 to 43 46 52 53 54
1A: The following provisions come into force on the day after the date on which the COVID-19 Response (Taxation and Other Regulatory Urgent Measures) Act 2020
a: sections 6 7
b: sections 16(2) 17(2) 18(2)
c: section 25
d: sections 34(1) 37
e: section 40(1)
f: section 49
g: section 55(1) Schedule 1
h: section 55(3)
i: section 69(4)
2: The following provisions come into force on 1 June 2020:
a: sections 3 5(1) 8 9(2) 10(2) and (6) 12 13 14 15 29 44 56 57 58
b: sections 25 55 69(4)
3: The rest of this Act comes into force on a date appointed by the Governor-General by Order in Council, and 1 or more orders may be made appointing different dates for different provisions and for different purposes.
4: To the extent that it is not previously brought into force under subsections (1) to (3), the rest of this Act comes into force on 1 April 2023
5: In this section, provision Section 2(3) brought into force 1 October 2020 clause 2(1) Credit Contracts Legislation Amendment Act Commencement Order 2020 Section 2(3) brought into force 1 June 2021 clause 2(2) Credit Contracts Legislation Amendment Act Commencement Order 2020 Section 2(3) brought into force 1 October 2021 clause 2(3) Credit Contracts Legislation Amendment Act Commencement Order 2020 Section 2(3) brought into force 1 December 2021 clause 2(4) Credit Contracts Legislation Amendment Act Commencement Order 2020 Section 2(1A) inserted on 30 April 2020 section 33(1) COVID-19 Response (Taxation and Other Regulatory Urgent Measures) Act 2020 Section 2(2) replaced on 30 April 2020 section 33(1) COVID-19 Response (Taxation and Other Regulatory Urgent Measures) Act 2020 Section 2(4) amended on 30 April 2020 section 33(2) COVID-19 Response (Taxation and Other Regulatory Urgent Measures) Act 2020
1: Amendments to Credit Contracts and Consumer Finance Act 2003
3: Amendments to Credit Contracts and Consumer Finance Act 2003
This Part amends the Credit Contracts and Consumer Finance Act 2003 2019-12-20 Credit Contracts and Consumer Finance Act 2003 see section 2(1): Sections 16(1), 17(1), 18(1), 19, 22, 23, 28, 30 to 32, 34(2), 35, 38, 41 to 43, 46, 52, 53, and 54 come into force on the day after the date on which this Act receives the Royal assent. 2020-05-01 Credit Contracts and Consumer Finance Act 2003 See section 2(1A). Sections 6, 7, 16(2), 17(2), and 18(2), 25 (but see sec 2(1A)﻿(c)), 34(1) and 37, 40(1), 49, section 55(1) (but see sec 2(1A)﻿(g)), and section 55(3) 2020-06-01 Credit Contracts and Consumer Finance Act 2003 See section 2(2). Sections 3, 5(1), 8, 9(2), 10(2) and (6), 12, 13, 14, 15, 29, 44. And sections 25 and 55 to the extent that they have not previously been brought into force. OIC LI 2020/204 2021-06-01 Credit Contracts and Consumer Finance Act 2003 refer to clause 2(2)﻿(a) of the LI 2020/204. sections 33, 36, 40(3) and 45 comes into force on 1 June 2021. OIC LI 2020/204 (as amended by LI 2021/258) 2021-10-01 Credit Contracts and Consumer Finance Act 2003 refer to clause 2(3) of the LI 2020/204. Sections 5(2) and 50 (to the extent that it inserts new sections 131B and 131C). OIC LI 2020/204 (as amended by LI 2021/258) 2021-12-01 Credit Contracts and Consumer Finance Act 2003 refer to clause 2(4) of LI 2020/204. Any remaining provisions are brought into force.
4: Section 3 amended (Purposes)
After section 3(3)﻿(h)
i: requires creditors under consumer credit contracts and mobile traders to be certified; and
j: provides for the disclosure of certain information about debt collection to debtors under credit contracts.
5: Section 4 amended (Overview)
1: In section 4(d) a defence, enforceable undertakings, pecuniary penalties,
2: After section 4(e)
ea: Part 5A
3: In section 4(f) relating to disclosure about debt collection,
6: Section 5 amended (Interpretation)
1: In section 5 certified Part 5A debt collection section 132A director high-cost consumer credit contract section 45C layby sale agreement mobile trader
a: under a credit sale (regardless of whether the contract is a consumer credit contract); or
b: where all or a part of the supply of the consumer goods is to be financed by a consumer credit contract under which a creditor is an associated person of that person— (whether or not the business is the provider’s only business or the provider’s principal business) mobile trader service payment reminder section 132A senior manager weighted average annual interest rate
2: In section 5 credit fees
vi: cancellation charges as referred to in section 36F of the Fair Trading Act 1986
3: In section 5 creditor creditor
a: means a person who provides, or may provide, credit under a credit contract; and
b: if the rights of that person are transferred by assignment or by operation of law, includes the person for the time being entitled to those rights; and
c: includes a person declared by regulations to be a creditor; but
d: does not include a person exempted by regulations from being a creditor
7: New section 8C inserted (Status of examples)
After section 8B
8C: Status of examples
1: An example used in this Act is only illustrative of the provision to which it relates. It does not limit the provision.
2: If an example and the provision to which it relates are inconsistent, the provision prevails.
8: Section 9A amended (Outline of Part)
1: In section 9A(2)﻿(a) and 96(1)﻿(aa) 96(1)﻿(aa), 98A 98B 107A
2: After section 9A(2)﻿(a)
aa: the debtor to be entitled to recover statutory damages if the creditor breaches certain of the principles ( see
3: In section 9A(2)﻿(d) , more than once,
9: Section 9B amended (Interpretation)
1: In section 9B(1) advertising
a: that is to be, or has been, distributed to a person; and
b: that is reasonably likely to induce a person to inquire about or apply for an agreement; and
c: that is authorised or instigated by, or on behalf of, the lender or an associated person of the lender, or prepared with the co-operation of any of those persons distribute
a: make available, publish, and circulate; and
b: communicate by letter, newspaper, an Internet site, broadcasting, an audio or visual service, sound recording, television, film, video, or any form of electronic or other means of communication
2: In section 9B(1) relevant guarantee relevant guarantee
10: Section 9C amended (Lender responsibility principles)
1: In section 9C(3)﻿(a) before entering into the agreement, and before making a material change referred to in subsection (8),
2: Replace section 9C(3)﻿(b)﻿(i)
i: any advertising—
A: complies with the advertising standards set out in the regulations; and
B: is not, or is not likely to be, misleading, deceptive, or confusing to borrowers; and
3: After section 9C(3)﻿(b)﻿(iii)
iv: reasonable steps are taken to offer to the borrower information about the agreement in another language ( language A
A: advertising that is wholly or significantly in language A is being, or within the preceding 6 months has been, distributed to the public or a section of the public; and
B: the steps are necessary to ensure that the borrower can reach an informed decision (for example, if the borrower may not have a good understanding of the language in which the lender is otherwise providing information to the borrower under this Act); and
4: After section 9C(4)﻿(b)﻿(ii)
iii: reasonable steps are taken to offer to the guarantor information about the guarantee in another language ( language A
A: advertising about the agreement that is wholly or significantly in language A is being, or within the preceding 6 months has been, distributed to the public or a section of the public; and
B: the steps are necessary to ensure that the guarantor can reach an informed decision (for example, if the guarantor may not have a good understanding of the language in which the lender is otherwise providing information to the guarantor under this Act); and
5: In section 9C(5)﻿(b)﻿(i) distributed by the lender
6: After section 9C(5)
5A: In subsections (3)﻿(a), (4)﻿(a), and (5)﻿(a), the requirement to make reasonable inquiries section 138(1)﻿(abd)
7: Repeal section 9C(7)
8: After section 9C(7)
8: The material changes
a: the parties to the agreement agree to change the agreement by increasing a credit limit under the agreement:
b: the lender exercises a power under the agreement to increase a credit limit under the agreement:
c: the lender makes an additional advance that the lender did not take into account when previously satisfying itself as to the matters in subsection (3)﻿(a).
11: New section 9CA inserted (Records about inquiries made)
After section 9C
9CA: Records about inquiries made
1: The lender must keep records about the inquiries made by the lender under section 9C (including the results of those inquiries).
2: Those records must demonstrate how the lender has satisfied itself as to the matters in section 9C(3)﻿(a), (4)﻿(a), and (5)﻿(a).
3: The lender must make those records available to the Commission, on request by the Commission.
4: The lender must make available to a person responsible for an approved dispute resolution scheme, on request by that person, the records that relate to an agreement or a relevant insurance contract that is the subject of a dispute under that scheme.
5: The lender must make available to a borrower, on request by that borrower and free of charge, the records about the inquiries made by the lender under section 9C(3)﻿(a) and (5)﻿(a) that relate to an agreement or a relevant insurance contract to which the borrower is a party.
6: The lender must make available to a guarantor, on request by that guarantor and free of charge, the records about the inquiries made by the lender under section 9C(4)﻿(a) that relate to a relevant guarantee to which the guarantor is a party.
7: The lender must provide the records within 20 working days of the date on which the request is received by the lender or, in the case of records being provided to the Commission, within any longer period of time specified by the Commission.
8: The Commission does not need to use its powers under section 98 of the Commerce Act 1986 to make a request under subsection (3).
9: The lender must keep the records for a period of at least 7 years after the date on which the inquiry was made.
12: Section 9F amended (Content of Responsible Lending Code)
1: In section 9F(1)﻿(b)﻿(i) agreements complies with the advertising standards set in the regulations and
2: In section 9F(1)﻿(b)﻿(ii) those paragraphs and to comply with the regulations relating to those requirements
3: In section 9F(1)﻿(b)﻿(iii) (including where the borrower’s or guarantor’s first language is not English) (including where the borrower or guarantor may not have a good understanding of the language in which the lender is otherwise providing information)
4: After section 9F(1)﻿(d)
da: the processes, practices, or procedures that a lender should follow for the purposes of debt collection:
13: Section 9J amended (Publication of standard form contract terms)
Repeal section 9J(5)
14: Section 11 amended (Meaning of consumer credit contract)
After section 11(1B)
1C: An arrangement or a facility is also a consumer credit contract if regulations declare it to be a consumer credit contract.
15: New section 16A inserted (Mobile trader credit sales treated as consumer credit contract)
After section 16
16A: Mobile trader credit sales treated as consumer credit contract
1: For the purposes of this Act, a credit sale under which a mobile trader supplies consumer goods to a natural person is to be treated as a credit contract and a consumer credit contract.
2: If subsection (1) applies,—
a: the mobile trader under the credit sale is to be treated as a creditor; and
b: the person to whom the goods are supplied is to be treated as a debtor; and
c: this Act applies with all other necessary modifications as if the credit sale were a credit contract and a consumer credit contract.
3: This section prevails over section 15.
16: Section 22 amended (Disclosure of agreed changes)
1: In section 22(3)﻿(d) increases or decreases
2: After section 22(4)
5: Subsection (4) does not apply to a high-cost consumer credit contract.
17: Section 23 amended (Disclosure of changes following exercise of power)
1: After section 23(6)
7: Disclosure under this section is not required in relation to a particular debtor if the creditor cannot reasonably locate the debtor.
2: After section 23(7)
8: Subsections (4) and (6) do not apply to a high-cost consumer credit contract.
18: Section 26 amended (Disclosure of changes to guarantors)
1: After section 26(4)
5: Disclosure under this section is not required in relation to a particular guarantor if the creditor cannot reasonably locate the guarantor.
2: After section 26(5)
6: Subsection (4) does not apply to a high-cost consumer credit contract.
19: Section 26A amended (Disclosure of transfer of rights of creditor under consumer credit contract)
After section 26A(3)
4: Disclosure under this section is not required in relation to a particular debtor or guarantor if the creditor cannot reasonably locate the debtor or guarantor, as the case may be.
20: New section 26B inserted (Disclosure about dispute resolution schemes and financial mentoring services: hardship applications, arrears, credit declined, and complaints)
After section 26A
26B: Disclosure about dispute resolution schemes and financial mentoring services: hardship applications, arrears, credit declined, and complaints
1: Information about the creditor’s dispute resolution scheme must be disclosed as follows:
a: by a creditor in every notice required under section 57A(1)﻿(a) (obligations of creditor in relation to hardship applications):
b: by the creditor to the debtor, when the creditor receives a written complaint in relation to any enforcement action under Part 3A:
c: by the creditor to the debtor, when the creditor receives any other type of complaint described in the regulations.
2: Information about financial mentoring services must be disclosed as follows:
a: by a creditor, to a debtor who has made a default in payment or has caused the credit limit under the contract to be exceeded:
b: by a creditor in every notice required under section 57A(1)﻿(a) (obligations of creditor in relation to hardship applications):
c: by a creditor who declines an application for a high-cost consumer credit contract, to the applicant.
3: The disclosure must be made—
a: in a prominent manner; and
b: in accordance with regulations made under section 138(1) (dba)
4: Subpart 4 does not apply to disclosure required under this section.
21: Section 29 amended (Right of cancellation does not apply in certain situations)
After section 29(2)
3: Section 27 does not apply to a layby sale agreement. OIC LI 2020/204 2020-10-01 Credit Contracts and Consumer Finance Act 2003 re section 21 comes into force on 1 October 2020. see clause 2(1) of the LI 2020/204
22: Section 32 amended (Disclosure standards)
In section 32(4) giving or making available
23: Section 35 amended (How disclosure is made)
1: Replace section 35(1)﻿(c)
c: sending the disclosure statement to the information system specified by the person for that purpose; or
d: sending an electronic communication to the information system specified by the person for that purpose that allows the disclosure statement to be accessed; or
e: otherwise making the disclosure statement available in electronic form, and sending an electronic communication to the information system specified by the person notifying the person how to access the disclosure statement.
2: After section 35(1)
1A: However, subsection (1)﻿(d) and (e) is subject to the conditions that—
a: the statement must be readily accessible at that time the electronic communication is sent, and at all reasonable times over the life of the contract, in accordance with the communication; and
b: that statement can, at that time the electronic communication is sent, and at all reasonable times over the life of the contract, be stored in a permanent and legible form (for example, saved to an electronic file and printed).
3: Replace section 35(2)
2: If the place of residence referred to in subsection (1)﻿(b) is the same for 2 or more persons, or if 2 or more persons have specified the same information system for the purposes of subsection (1)﻿(c) to (e)
4: Replace section 35(4)
4: For the purposes of sections 27 and 99 to 102, when disclosure is made—
a: by sending the disclosure statement to the information system specified by the person for that purpose under subsection (1)﻿(c), the disclosure is to be treated as having been made on the second working day after the day on which the statement is sent:
b: under subsection (1)﻿(d) or (e), the disclosure is to be treated as having been made on the second working day after the day on which the electronic communication is sent.
5: Replace section 35(5) and (6)
5: For all other purposes, the disclosure is to be treated as having been made to a person—
a: on the day on which the statement is posted to the person; or
b: on the day on which the disclosure statement is sent to the information system specified by the person; or
c: if subsection (1)﻿(d) or (e) applies, on the day on which the electronic communication referred to in that paragraph is sent to the person.
24: New section 41A inserted (Records and reviews about how fees calculated)
After section 41
41A: Records and reviews about how fees calculated
1: The creditor under a consumer credit contract must keep records about how the creditor calculated each credit fee and default fee for the purposes of section 41.
2: Those calculations must demonstrate that each credit fee and default fee is not unreasonable at the time at which the fee was calculated or reviewed.
3: A creditor must—
a: review a credit fee or a default fee if the creditor knows, or ought reasonably to know, that there has been a change that is likely to materially affect the reasonableness of the fee (for example, a change in the creditor’s business or costs); and
b: reduce the fee if the result of the review is that the fee is now unreasonable.
4: The creditor must make the records required by this section available to the Commission, on request by the Commission.
5: The creditor must make available to a dispute resolution scheme, on request by that scheme, the records that relate to a contract that is the subject of a dispute under that scheme.
6: The creditor must provide the records within 20 working days of the date on which the request is received by the creditor or, in the case of records being provided to the Commission, within any longer period of time specified by the Commission.
7: The Commission does not need to use its powers under section 98 of the Commerce Act 1986 to make a request under subsection (4).
8: The creditor must keep the records for a period of at least 7 years after the date on which the fee is calculated or reviewed.
25: New subpart 6A of Part 2 inserted
After section 45
6A: Provisions relating to debtors under high-cost consumer credit contracts
Purpose, outline, and interpretation
45A: Purpose of this subpart
The purpose of this subpart is—
a: to protect consumers from the harm caused by accumulating excessive debts from default on high-interest loans or from rolling over or extending payment terms of high-interest loans; and
b: to protect consumers from the harm caused by excessive interest and fees from repeat borrowing under high-interest loans.
45B: Outline of this subpart
1: This subpart provides for rules about the following matters:
a: the maximum costs of borrowing that are recoverable under certain high-cost consumer credit contracts and related consumer credit contracts:
b: restrictions on entry into further high-cost consumer credit contracts:
c: the maximum rate of charge that is recoverable under a high-cost consumer credit contract:
d: no compound interest under high-cost consumer credit contracts.
2: In relation to those matters, this Act provides for—
a: compensation, other orders, or injunctions ( see
b: statutory damages ( see
c: other court orders ( see
d: pecuniary penalties ( see subpart 5A
3: In addition,—
a: section 48 applies in some cases:
b: see section 124(1)﻿(ea)
45C: Meaning of high-cost consumer credit contract
In this Act, unless the context otherwise requires,— high-cost consumer credit contract
a: a contract that provides for an annual interest rate of 50% or greater:
b: a contract under which the weighted average annual interest rate applied to the unpaid balance is, or is likely to be, 50% or greater on any day during the term of the contract:
c: a contract under which the total rate of the interest charges (including default interest charges) that may be applied cumulatively to the same part of an unpaid balance in the event of a default in payment or the credit limit being exceeded is, or is likely to be, a rate of 50% or greater: Example
A creditor’s normal annual interest rate is 40% pa, and an additional default interest charge of 20% pa is applied to the part of the unpaid balance that is in default. The annual interest rate and any default interest charge rate are together 60% pa on the part of the unpaid balance in default. The contract is therefore a high-cost consumer credit contract.
d: a contract declared by regulations to be a type of contract that is a high-cost consumer credit contract interest rate that defines a high-cost consumer credit contract
45D: Power to increase interest rate that defines high-cost consumer credit contract
1: The Governor-General may, by Order in Council made on the recommendation of the Minister, increase the interest rate that defines a high-cost consumer credit contract (the increase
2: However, the Minister may make a recommendation only if he or she—
a: is satisfied that the increase is no greater than is necessary to take account of a rise in market interest rates; and
b: is satisfied that the increase is necessary or desirable in order to avoid harm or disruption to credit markets that would otherwise be caused by the rise in market interest rates (that is, because more credit contracts would be within the bracket than would be the case if the rise in market rates had not occurred); and
c: is satisfied that the increase is not inconsistent with the purpose of this subpart; and
d: has consulted the Reserve Bank of New Zealand and the Commission. Rules
45E: Costs of borrowing must not exceed loan advance
1: The maximum costs of borrowing that are recoverable under a high-cost consumer credit contract and all related consumer credit contracts is an amount equal to the first advance.
2: A consumer credit contract must not provide for an amount to be recoverable that will result in that maximum amount being exceeded or that is capable of resulting in that maximum amount being exceeded.
3: No person may be a creditor under a contract that contravenes this section or accept a payment, or debit a fee or charge to the debtor’s account, that will result in that maximum amount being exceeded.
4: Section 48 also applies if a payment results in that maximum amount being exceeded.
5: In this section,— costs of borrowing
a: a credit fee:
b: a default fee:
c: interest charges:
d: charges for an optional service:
e: fees or charges passed on by the creditor (other than default fees) fees or charges passed on by the creditor first advance
a: in respect of a high-cost consumer credit contract that has no related consumer credit contracts, the first advance (excluding any credit fees, charges for optional services, and fees or charges passed on by the creditor) under that high-cost consumer credit contract:
b: in respect of a high-cost consumer credit contract that has 1 or more related consumer credit contracts, the first advance (excluding any credit fees, charges for optional services, and fees or charges passed on by the creditor) under the earliest high-cost consumer credit contract in the series related consumer credit contract contract A
a: a debtor is the same person as a debtor under contract A; and
b: a creditor is the same person as, or an associated person of, a creditor under contract A; and
c: the consumer credit contracts (including contract A) are entered into during a period—
i: that begins with a high-cost consumer credit contract being entered into; and
ii: that ends with the expiry of 15 continuous days during which there was no unpaid balance on any of the consumer credit contracts entered into since the start of the period,— and includes a contract declared by regulations to be a type of contract that is a related consumer credit contract. Example
On 2 February, Ms D borrows $100 from a creditor ( C On 2 March, Ms D has paid $92, consisting of $32 in interest and fees and $60 of the principal. Her unpaid balance is $40. Ms D refinances by entering into a further high-cost consumer credit contract with C to repay the remaining $40, and will receive a further advance of $50, ie, $90 in total. The first advance of $100 caps the maximum costs of borrowing. The maximum costs of borrowing that Ms D will have to pay under the new contract is $100 - $32 = $68 (ie, the amount in interest and fees charged on the first contract ($32) is subtracted from the first advance of $100 to give a remaining cap of $68). C is not entitled to receive more than $68. If Ms D does pay $120 (instead of $68), C must refund $52 to Ms D, or give Ms D a credit for $52 against other money owing ( see In addition, C is liable in other ways, for example, to a pecuniary penalty, statutory damages, and other court orders.
45F: Certain high-cost consumer credit contracts with other creditors prohibited
1: No creditor ( C
a: a debtor who has an unpaid balance on any high-cost consumer credit contract under which the creditor is a person other than C; or
b: a person who has had, at any time within the preceding 15 days, an unpaid balance on any high-cost consumer credit contract under which the creditor is a person other than C. Example
In the example above, Ms D would not be able to refinance on 2 March by entering into a further high-cost consumer credit contract with another creditor.
2: A creditor ( C
a: C complied with section 9C in respect of the requirement to make reasonable inquiries; and
b: C had reasonable grounds to believe that during the relevant period the person did not have an unpaid balance on any high-cost consumer credit contract under which the creditor is a person other than C.
45G: High-cost consumer credit contracts with certain repeat debtors prohibited
1: No creditor ( C
2: A creditor ( C
a: C complied with section 9C in respect of the requirement to make reasonable inquiries; and
b: C had reasonable grounds to believe that the debtor had not entered into 2 or more high-cost consumer credit contracts during the relevant period.
45H: Rate cap
1: The maximum rate of charge that is recoverable under a high-cost consumer credit contract is 0.8% per day, calculated in accordance with the regulations as a proportion of the amount of credit provided.
2: A high-cost consumer credit contract must not provide for an amount to be recoverable that will result in that maximum rate being exceeded or that is capable of resulting in that maximum rate being exceeded.
3: No person may be a creditor under a high-cost consumer credit contract that contravenes this section or accept a payment, or debit a fee or charge to the debtor’s account, in a way that results in that maximum rate being exceeded.
4: Section 48 also applies if a payment results in that maximum rate being exceeded.
5: In this section,— charge section 45E credit provided
6: A contract or creditor does not contravene this section if the maximum rate is exceeded only because of a part prepayment or full prepayment.
45I: Compound interest prohibited
1: A high-cost consumer credit contract must not provide for compound interest.
2: No person may be a creditor under a high-cost consumer credit contract that provides for compound interest or accept a payment, or debit a fee or charge to the debtor’s account, in respect of compound interest.
3: Section 48 also applies if a payment is in respect of compound interest.
4: In this section, compound interest
45J: Default fees
1: This section applies, for the purposes of sections 41, 41A, and 44A
2: Subsection (3) applies if—
a: the contract provides for a default fee that is more than the prescribed amount; or
b: the creditor accepts a payment, or debits a fee or charge to the debtor’s account, in respect of a default fee that, taken together with any previous default fees charged under the contract or any related consumer credit contract (within the meaning of section 45E
3: The fee must be presumed to be unreasonable, and to be in breach of this section and section 41, unless the creditor rebuts the presumption by proving, on the balance of probabilities, that the fee is reasonable.
4: The requirement to rebut in subsection (3) includes proving the things in section 44A, including that it was reasonable to take the action that incurred the cost to which the fee relates (for example, sending the default to a debt collection agency).
5: The Governor-General may, by Order in Council, make regulations prescribing the amount for the purpose of this section.
6: The power in subsection (5) to make regulations may be used only on the recommendation of the Minister, and the Minister may make a recommendation only if the Minister—
a: has had regard to the purpose of this subpart; and
b: has consulted the Commission and the persons or representatives of the persons who the Minister considers will be substantially affected by the regulations.
7: If no regulations have been made, the prescribed amount is $30.
45K: Prohibition on avoidance
1: A person must not enter into a scheme if it is reasonable to conclude that a purpose of the scheme is to defeat, evade, or circumvent the operation of a provision in this subpart.
2: In this section, scheme
a: resulting in a transaction that is in substance or economic effect a high-cost consumer credit contract or related contract being, instead, a transaction to which this subpart does not apply; or
b: otherwise avoiding the application of a provision of this subpart. Review of subpart
45L: Review of subpart
1: The Minister must, as soon as practicable after the expiry of 3 years from the commencement of this section,—
a: review the operation and effectiveness of this subpart; and
b: prepare a report on that review.
2: The review must consider, in particular, whether the interest rate that defines a high-cost consumer credit contract should be reduced to a rate between 30% and 50%.
3: The Minister must present the report to the House of Representatives as soon as practicable after it has been completed.
26: Section 57A amended (Obligations of creditor in relation to application)
In section 57A(1)﻿(a) the debtor ( see section 26B(1)﻿(a) and (2)﻿(b)
27: New subpart 9 of Part 2 inserted
After section 59A
9: Duty of directors and senior managers of creditors under consumer credit contracts
59B: Duty of directors and senior managers of creditors
1: Every director and senior manager of a creditor under a consumer credit contract must exercise due diligence to ensure that the creditor complies with its duties and obligations under this Act.
2: For the purposes of subsection (1), the director or senior manager must exercise the care, diligence, and skill that a reasonable director or senior manager (as the case may be) would exercise in the same circumstances, taking into account (without limitation)—
a: the nature of the business (for example,—
i: its size:
ii: the nature of the credit provided); and
b: the position of the director or senior manager and the nature of the responsibilities undertaken by the director or senior manager.
3: In this section, due diligence
a: requires its employees and agents to follow procedures, or has implemented automated procedures, that are designed to ensure compliance with this Act and the regulations; and
b: has in place methods for systematically identifying deficiencies in the effectiveness of the procedures for compliance; and
c: promptly remedies any deficiencies discovered.
4: In any circumstances prescribed under section 138(1)﻿(da) 2015 No 70 s 44
28: Section 83J amended (Effect of debtor’s complaint or application on grounds of unforeseen hardship on creditor’s rights to enforce credit contract)
After section 83J(8)
9: Despite subsections (1) and (2), the creditor may take an enforcement action referred to in subsection (6)﻿(a) to (c) (but not an action referred to in subsection (6)﻿(d)) if—
a: the person responsible for the dispute resolution scheme to which a complaint has been referred under this section has given notice (which may include a preliminary view) to the effect that the enforcement action would be in the best interests of the debtor; and
b: the debtor and the creditor have agreed in writing to the enforcement action.
29: Section 83ZH replaced (Extinguishment of creditor’s security interest and subordinate security interests on sale)
Replace section 83ZH
83ZH: Extinguishment of creditor’s security interest and subordinate security interests on sale
1: If consumer goods have been sold under section 83Z or 83ZF, the following interests are extinguished on the sale of the consumer goods:
a: the security interest in the consumer goods of the creditor who sold the consumer goods:
b: all security interests in the consumer goods that are subordinate to the security interest of the creditor who sold the consumer goods.
2: See
30: Section 88 amended (Creditors, creditors’ agents, lessors, transferees, and buy-back promoters liable for statutory damages)
1: Replace section 88(1)
1: The debtor under a consumer credit contract is entitled to recover from the creditor under the contract the amount of the statutory damages set out in section 89 if the creditor breaches, in connection with the contract, any of the following provisions:
a: section 9C(1) with respect to the lender responsibilities in section 9C(3)﻿(a) to (e) or (5):
b: sections 17 to 24, 32 to 40, and 70:
c: subpart 6A of Part 2
d: section 131B
e: section 132A
1AA: In the case of a breach of section 131B
a: the creditor include references to a mobile trader:
b: the debtor under a consumer credit contract include references to a person to whom a mobile trader service is provided.
2: In section 88(2) 24 to 26 9C(4)﻿(a) to (d), 24 to 26,
31: Section 89 amended (Amount of statutory damages)
Before section 89(1)﻿(a)
aaa: in the case of a breach of section 9C(3)﻿(a) (failure to make reasonable inquiries before entering into an agreement), an amount equal to the interest charges, credit fees, and default fees that have become payable under the agreement or, in the case of a breach of section 9C(3)﻿(a) that relates to a material change, an amount equal to the interest charges, credit fees, and default fees that have become payable as a result of the change; and
aab: in the case of a breach of section 9C(4)﻿(a) (failure to make reasonable inquiries before a guarantee is given), the amount paid by the guarantor in order to comply with the guarantee; and
aac: in the case of a breach of section 9C(5)﻿(a) (failure to make reasonable inquiries before entering into a relevant insurance contract), the amount paid by the borrower under the contract; and
aad: in the case of a breach of section 45F or 45G
32: Section 92 amended (Guidelines for reducing statutory damages)
In section 92(b) has had
33: Section 93 amended (Court’s general power to make orders)
In section 93(a) or 3A , 3A, or 5A
34: Section 94 amended (Court orders)
1: After section 94(1)﻿(c)
caa: in the case of a breach of section 9C(3)﻿(a) to (e) or (5) (lender responsibility principles) or subpart 6A of Part 2
i: an order that allows for the affordable repayment of any unpaid debt, including the amount and timing of payments:
ii: an order that prohibits the creditor from charging further interest, fees, or other charges under the contract:
iii: any other order that the court thinks necessary to remedy the breach (which may include any of the orders referred to in section 127(2) as if the court were reopening the consumer credit contract):
2: After section 94(2)
3: In determining an order under subsection (1)﻿(c), the court must have regard to whether a penalty has been imposed against the person in relation to the same conduct under section 107A
35: New sections 95A and 95B inserted
After section 95
95A: Court may reduce effect of failure to make disclosure
1: The court may, on the application of a creditor under a class of consumer credit contracts, order that the effect under section 48 or 99(1A) of a failure to make initial disclosure under section 17, or variation disclosure under section 22, be extinguished or reduced to an amount specified by the court if the court considers that it is just and equitable that an order be made.
2: The court may, on the application of a lessor under a class of consumer leases, order that the effect under section 101(2) of a failure to make disclosure under section 64 or 65 be extinguished or reduced to an amount specified by the court if the court considers that it is just and equitable that an order be made.
3: The court may, on the application of a transferee under a class of buy-back transactions, order that the effect under section 102(2) of a failure to make disclosure under section 72 or 77 be extinguished or reduced to an amount specified by the court if the court considers that it is just and equitable that an order be made.
4: The order may be made on the terms and conditions that the court thinks fit.
95B: Guidelines for reducing effect of failure to make disclosure
In deciding whether to make an order under section 95A
a: the role that sections 99(1A), 101(2), and 102(2) have in providing incentives for compliance with this Act:
b: whether the person applying for the order had an appropriate compliance programme:
c: the extent of, and the reasons for, the breach or breaches:
d: the extent to which any person has been prejudiced by the breach or breaches:
e: whether the breach was due to a reasonable mistake or due to events outside the control of the person applying for the order:
f: whether the breach was remedied (to the extent that it could be remedied) as soon as practicable after the breach was discovered by the person or brought to the notice of the person applying for the order:
g: the extent to which the person applying for the order has compensated or offered to compensate any person who has suffered loss or damage by that breach:
h: any other matters as the court thinks fit.
36: Section 96 amended (Injunctions)
1: In section 96(1)﻿(a) and 3A 3A, and 5A
2: In section 96(1)﻿(b) or 3A 3A, or 5A
37: New sections 98A and 98B and cross-heading inserted
After section 98 Compliance and similar orders
98A: Compliance orders
1: The court may, on the application of the Commission, make an order to do 1 or more of the things in subsection (2) if, in the opinion of the court, a person has engaged in conduct, or is likely to engage in conduct, that constitutes, or would constitute, any of the things referred to in section 96 (a breach
2: An order may—
a: direct a person to comply with a provision referred to in section 96:
b: require a person to remedy or mitigate any adverse effect arising from the breach:
c: require a person to do something that, in the opinion of the court, is necessary or desirable in order to comply with that provision or to avoid, remedy, or mitigate any actual or likely adverse effect arising from the breach.
3: A compliance order may be made on any terms and conditions as the court thinks fit. 2003 No 114 s 110A; 2013 No 69 s 469
98B: Order to disclose information or publish advertisement
1: The court may, on the application of the Commission, make an order that a person do 1 or more of the things in subsection (2) breach
2: An order may—
a: require that person, or any other person involved in the contravention, to disclose, at that person’s own expense, to the public, or to a particular person or to persons included in a particular class of persons, in the manner specified in the order, the information, or information of a kind, that is specified, being information that is in the possession of the person to whom the order is directed or to which that person has access:
b: require that person, or any other person involved in the contravention, to publish, at that person’s own expense, in the manner and at the times that are specified in the order, corrective statements the terms of which are specified in, or are to be determined in accordance with, the order.
3: The court may hear and determine an application under subsection (1) in conjunction with any other proceedings under this Act. 1986 No 121 s 42
38: Section 100 amended (Enforcement of guarantee prohibited)
1: Before section 100(1)
1AAA: No person may enforce a guarantee after the court finds a breach of section 9C(4)﻿(a) in respect of the guarantee, unless the court grants relief to the creditor under subsection (1AAB).
1AAB: The court may, on the application of a creditor under the consumer credit contract, grant relief from the effect of subsection (1AAA) if the court considers it fair and reasonable in the circumstances after having had regard to all relevant matters, including—
a: the nature and seriousness of the breach:
b: the ability of the guarantor to comply with the guarantee without suffering substantial hardship:
c: any statutory damages that have been paid or are payable and the extent to which statutory damages have been, or are to be, extinguished or reduced under section 91.
2: In section 100(2) section 9C(4)﻿(a) or
39: Section 102A amended (Infringement offences)
1: In section 102A(1)﻿(a)﻿(i) or section 19(1) requires , or regulations prescribing information that must be disclosed under section 132A
2: After section 102A(4)
4A: Every person commits an offence if the person is subject to a disclosure requirement under section 26B
3: After section 102A(7)
7A: Every person commits an offence if the person is subject to section 116AAA
4: In section 102A(11) disclosure section disclosure section 132A
40: Section 103 amended (Other offences)
1: In section 103(1) to 74 (except sections 41 and 41A, subpart 6A of Part 2, and section 59B
2: In section 103(1) and 83ZN , 83ZN, and 132A
3: After section 103(5)
6: Every person commits an offence if, with respect to a document required by or for the purposes of section 116AAA Part 5A
a: in the case of an individual, to a fine not exceeding $200,000; and
b: in the case of a body corporate, to a fine not exceeding $600,000.
41: Section 106 amended (Reasonable mistake defence)
In section 106(1) or a prosecution under section 103(1) a prosecution under section 103(1), or proceedings for pecuniary penalties under subpart 5A
42: Section 107 amended (Relevance of compliance programme)
In section 107 has had
43: New subpart 5A of Part 4 inserted
After section 107
5A: Pecuniary penalties
107A: Pecuniary penalties
1: The court may, on the application of the Commission, order a person to pay to the Crown the pecuniary penalty that the court determines to be appropriate if the court is satisfied that the person—
a: has contravened any of the following provisions:
i: section 9C(1) (lender responsibility principles), except to the extent that that provision relates to section 9C(3)﻿(f):
ii: section 9CA
iii: section 41 (unreasonable credit fee or default fee):
iv: section 41A
v: subpart 6A
vi: section 59B(1)
vii: section 131B
viii: section 131D
ix: section 131R
x: an order made under section 98A section 98B
b: has attempted to contravene such a provision; or
c: has aided, abetted, counselled, or procured any other person to contravene such a provision; or
d: has induced, or attempted to induce, any other person, whether by threats or promises or otherwise, to contravene such a provision; or
e: has been in any way, directly or indirectly, knowingly concerned in, or party to, the contravention by any other person of such a provision; or
f: has conspired with any other person to contravene such a provision.
2: In determining an appropriate penalty under this section, the court must have regard to all relevant matters, in particular,—
a: any exemplary damages awarded under section 94(1)﻿(c); and
b: the nature and extent of the contravention; and
c: the nature and extent of any loss or damage suffered by any person because of the contravention; and
d: any gains made or losses avoided by the person in contravention; and
e: the circumstances in which the contravention took place (including whether the contravention was intentional, inadvertent, or caused by negligence).
3: The amount of any pecuniary penalty must not, in respect of each act or omission, exceed,—
a: in the case of an individual, $200,000; or
b: in any other case, $600,000.
4: Proceedings under this section may be commenced within 3 years after the matter giving rise to the contravention was discovered or ought reasonably to have been discovered.
5: Where conduct by any person constitutes a contravention of 2 or more provisions referred to in subsection (1)﻿(a), proceedings may be instituted under this Act against that person in relation to the contravention of any 1 or more of the provisions; but no person is liable to more than 1 pecuniary penalty under this section in respect of the same conduct. 1986 No 5 s 80
107B: Proceedings for pecuniary penalties
In any proceedings under this subpart for a pecuniary penalty,—
a: the standard of proof is the standard of proof that applies in civil proceedings; and
b: the Commission may, by order of the court, obtain discovery and administer interrogatories. 1986 No 5 s 79A
107C: Relationship between pecuniary penalties and criminal liability
1: Once criminal proceedings against a person for an offence under this or any other Act are determined, the High Court may not order the person to pay a pecuniary penalty under this subpart in respect of the conduct, events, transactions, or other matters that were the subject of the criminal proceedings.
2: Once civil proceedings against a person for a pecuniary penalty under this subpart are determined, the person may not be convicted of an offence under this or any other Act in respect of the conduct, events, transactions, or other matters that were the subject of the civil proceedings.
3: Any uncompleted proceedings for an order under this Act that a person pay a pecuniary penalty must be stayed if criminal proceedings are started or have already been started against the person for the same act or omission, or substantially the same act or omission, in respect of which the pecuniary penalty order is sought. 1986 No 5 s 79B
107D: Restriction on indemnities
1: A body corporate must not indemnify any director, employee, or agent, or former director, employee, or agent, of the body corporate or of any related body corporate ( person A
a: any pecuniary penalty imposed on person A under this Act; or
b: any costs incurred by person A in defending any civil proceedings in which the pecuniary penalty referred to in paragraph (a) is imposed.
2: An indemnity given in contravention of subsection (1) is void.
3: In this section and section 107E indemnify indemnity 1986 No 5 s 80A
107E: Restriction on insurance
1: No person may enter into a contract of insurance that indemnifies or purports to indemnify a person ( person A
a: any pecuniary penalty imposed on person A under this Act; or
b: any costs incurred by person A in defending any civil proceedings in which the pecuniary penalty referred to in paragraph (a) is imposed.
2: Any contract that does so is void.
44: Section 108 amended (Power to order certain persons not to act as creditors, lessors, transferees, or buy-back promoters)
1: In section 108(1)﻿(a)﻿(v) , more than once,
2: After section 108(1)﻿(a)﻿(v)
va: has failed to comply with any of the provisions of any of the following Acts or of any equivalent overseas legislation:
A: the Fair Trading Act 1986:
B: the Financial Service Providers (Registration and Dispute Resolution) Act 2008:
C: the Secondhand Dealers and Pawnbrokers Act 2004; or
3: In section 108(1)﻿(a)﻿(vi) to (v) to (va)
4: Repeal section 108(1A)
45: Section 111 amended (Role and functions of Commission under this Act)
After section 111(2)﻿(c)
ca: exercise the powers in Part 5A
46: Section 113 amended (Application of Commerce Act 1986)
After section 113(a)
aa: sections 74A to 74C (enforceable undertakings):
47: New section 116AAA inserted (Requirement for annual return)
After section 116
116AAA: Requirement for annual return
1: Every creditor under a consumer credit contract must provide an annual return to the Commission in the prescribed manner.
2: The prescribed manner may include a requirement to provide statistical information in relation to the creditor’s business (including its loan book).
3: The annual return must be provided before the prescribed date and relate to the prescribed 12-month period.
4: Nothing in this section requires the creditor to provide—
a: information about an identifiable individual; or
b: information that is neither in the possession or control of the creditor nor reasonably ascertainable from information that is in the possession or control of the creditor.
48: New subpart 8 of Part 4 inserted
Before Part 5
8: Miscellaneous
116A: Directors and senior managers may also be liable for statutory damages or compensation
1: This section applies if, in a proceeding under subpart 2 or 3, the court is satisfied that there has been—
a: a breach of any provision of this Act in respect of which the debtor is entitled to recover from the creditor an amount of statutory damages under section 88; or
b: a breach referred to in section 93.
2: If the court is satisfied that a director or senior manager has breached section 59B
3: See
4: See section 107A(1)﻿(a)﻿(vi)
5: The liability of the director or manager is a joint and several liability with that of the creditor or any other person against whom an order under section 90 or 94 is made.
6: If this section applies, a director or senior manager may apply to the court under section 91 and the court must take directors and senior managers into account under section 92(e). 2013 No 69 s 534
49: Section 124 amended (Guidelines for reopening credit contracts, consumer leases, and buy-back transactions)
After section 124(1)﻿(e)
ea: in the case of a contract to which subpart 6A
50: New Part 5A inserted
After section 131
5A: Certification and fit and proper person requirements
131A: Interpretation for this Part
In this Part, unless the context otherwise requires,— licensed provider Registrar Requirement for certification
131B: When person needs to be certified
1: A person must not provide any of the following services without holding a certification that covers that service:
a: being a creditor under a consumer credit contract:
b: being a mobile trader.
2: Subsection (1) applies unless an exemption applies under section 131C 2013 No 69 s 388
131C: Exemptions from need for certification
1: A person is exempt from the certification requirement under section 131B
a: is a licensed provider that is licensed, registered, authorised, or otherwise approved to provide a licensed service by a licensing authority listed in Schedule 2 of the Financial Service Providers (Registration and Dispute Resolution) Act 2008; or
b: is a prescribed exempt person.
2: A person is also exempt from the certification requirement in respect of a service to the extent that a service is a prescribed exempt service. 2013 No 69 s 389
131D: Prohibitions on holding out that person is certified
A person must not hold out that the person is certified under this Part if that is not the case. 2013 No 69 s 391 Issue of certifications
131E: Commission may issue certification
The Commission may issue a certification in accordance with this Part. 2013 No 69 s 394
131F: Application for certification
1: A person may apply for certification in the manner that is specified by the Commission.
2: The application may be for a certification in respect of being a creditor under a consumer credit contract, or being a mobile trader, or both.
3: An applicant must provide to the Commission the information that is required by the Commission to assist it in determining the application.
4: An applicant may request that 1 or more conditions be imposed on their certification. 2013 No 69 s 395
131G: When certification must be issued
1: The Commission must, after receiving an application under section 131F
2: See section 131L 2013 No 69 s 396
131H: Procedural requirements
1: This section applies to a decision of the Commission as to whether to issue certification under section 131G section 131L(1)﻿(a)
2: The Commission must have regard to the prescribed matters (if any) before making a decision.
3: The Commission must make the decision in the prescribed manner (if any).
4: Subsections (5) and (6) apply if the Commission proposes to—
a: refuse to issue a certification; or
b: impose a condition when the applicant has not requested a condition; or
c: impose a condition that is materially more restrictive than that requested in the application.
5: The Commission must give the applicant no less than 10 working days’ written notice of the following matters before it exercises the power:
a: that the Commission may refuse to issue the certification or impose the condition; and
b: the reasons why it may exercise that power.
6: The Commission must give the applicant or the applicant’s representative an opportunity to make written submissions on the matter within that notice period.
7: In this section, applicant
a: the person applying for certification (for example, the entity that will provide the service); and
b: any director, senior manager, or proposed director or senior manager who the Commission is not satisfied is a fit and proper person to hold their respective position. 2013 No 69 ss 319, 397
131I: Notice of decision
1: The Commission must give written notice of a decision referred to in section 131H
a: the applicant; and
b: every other prescribed person.
2: If the Commission refuses to issue a certification or imposes a condition referred to in section 131H(4) 2013 No 69 s 398
131J: Commission must send certification details to Registrar
1: The Commission must send the details specified in subsection (2) to the Registrar after making a decision referred to in section 131H
2: The details, for each certification, are—
a: the name of the certified person; and
b: any conditions of the certification; and
c: any other prescribed information.
3: The Commission may publicly notify any details about a certification as it thinks fit. 2013 No 69 s 401 Conditions of certification
131K: Conditions of certification
1: The certification is subject to the conditions imposed by the Commission under section 131L
2: The certified person must comply with the conditions imposed on the person’s certification. 2013 No 69 s 402
131L: When Commission may impose conditions
1: The Commission may, by written notice to the applicant or certified person,—
a: impose conditions on a certification when the certification is issued; and
b: vary, revoke, add to, or substitute any conditions of certification imposed under this section at any time after the certification is issued.
2: A condition referred to in subsection (1) may only—
a: relate to the requirements referred to in section 131G
b: specify a date of expiry of the certification.
3: This section is subject to any regulations made under section 138(1)﻿(hb) 2013 No 69 s 403
131M: Certified person may apply for variation of conditions
1: A certified person may apply, in the manner that is specified by the Commission, for the Commission to exercise a power under section 131L(1)﻿(b)
2: A certified person must provide to the Commission the information that is required by the Commission to assist it in determining the application. 2013 No 69 s 404
131N: Procedure for variation of conditions
The Commission must not exercise a power under section 131L(1)﻿(b) section 131M section 131M
a: the Commission gives the certified person no less than 10 working days’ written notice of the following matters before it exercises the power:
i: that the Commission may exercise the power; and
ii: the reasons why it may exercise the power; and
b: the Commission gives the certified person or their representative an opportunity to make written submissions on the matter within that notice period. 2013 No 69 s 405 Expiry, suspension, or cancellation of certifications
131O: Duration of certification
1: A certification continues in force (unless it is cancelled before then) until the earlier of the following dates (the termination date
a: the date that is 5 years after the date on which it is issued:
b: its expiry date (if any).
2: Subsection (3) applies if—
a: a certified person applies for a new certification no later than 2 months before the termination date of an existing certification that the new certification is intended to supersede; and
b: the application is not disposed of before the termination date.
3: The existing certification continues in force until the application is disposed of. 2013 No 69 s 407
131P: When Commission may suspend or cancel certification
The Commission may suspend (for a specified period or until a specified requirement is met) or cancel a certification—
a: if the certified person, by written notice, requests the Commission to do so; or
b: if the certified person does not meet, or no longer meets, the requirements referred to in section 131G
c: if the Commission is satisfied that the certified person is incapacitated, has ceased to exist, or has become subject to an insolvency event within the meaning of section 6(4) of the Financial Markets Conduct Act 2013; or
d: if the Commission is satisfied that the certified person has materially contravened a condition of the certification. 2013 No 69 s 408
131Q: Procedural requirements on suspension or cancellation of certification
1: The Commission must not suspend or cancel a certification unless—
a: the Commission gives the certified person no less than 10 working days’ written notice of the following matters before it exercises the power:
i: that the Commission may suspend or cancel the certification; and
ii: the reasons why it may exercise that power; and
b: the Commission gives the certified person or their representative an opportunity to make written submissions on the matter within that notice period.
2: In this section, certified person 2013 No 69 s 397 Changes relating to certified persons
131R: Duty to notify changes
1: A certified person must notify the Commission about any prescribed change in circumstances (for example, a change in directors or senior managers) relating to a certified person.
2: The time within which a person must notify the Commission under subsection (1) is 10 working days from the date on which the person comes to know about the change.
3: A certified person must provide to the Commission the information that is required by the Commission to assist it in determining whether the certified person continues to meet, or no longer meets, the requirements referred to in section 131G 2008 No 97 s 17 Other provisions about certifications
131S: Appeals against certification decisions
A person may appeal to the District Court against a decision of the Commission under this Part to—
a: refuse to issue a certification to the person; or
b: impose conditions on the person’s certification or proposed certification or vary, revoke, add to, or substitute any conditions on the person’s certification; or
c: refuse an application to vary the conditions of the person’s certification; or
d: suspend or cancel the person’s certification. 2013 No 69 s 531
131T: Fees, charges, and costs in connection with this subpart
1: The Commission may refuse to perform or exercise a function, power, or duty until any fee, charge, or cost prescribed under section 138(1)﻿(hb) is paid.
2: Any fee, charge, or cost payable to the Commission is recoverable by the Commission in any court of competent jurisdiction as a debt due to the Commission. 2011 No 5 s 67(3), (4) OIC LI 2020/204 2021-06-01 Credit Contracts and Consumer Finance Act 2003 refer to clause 2(2)﻿(b) of the LI 2020/204. Section 50 except to the extent that it inserts new sections 131B and 131C of the Credit Contracts and Consumer Finance Act 2003
51: New section 132A inserted (Disclosure about debt collection)
After section 132
132A: Disclosure about debt collection
Application
1: This section applies to any credit contract under which—
a: the debtor is a natural person; and
b: when the contract was entered into, the credit was to be used, or was intended to be used, wholly or predominantly for personal, domestic, or household purposes; and
c: debt collection is, or is to be, carried out in the course of a business. Duty to make disclosure
2: Before debt collection starts, the debt collector must ensure that disclosure of all the information set out in the regulations that applies to the contract is made to every debtor under the contract.
3: A person who becomes a debt collector after debt collection has started must also make the disclosure required by subsection (2) within 10 working days of the day on which the person becomes a debt collector.
4: In this section, unless the context otherwise requires,— debt collection debt collector Exceptions
5: However, this section does not apply—
a: if the act to recover (or attempt to recover) money is either of the following:
i: a payment reminder provided by the creditor who made the advance under the credit contract:
ii: a payment reminder provided by a person to whom the rights of a creditor have been transferred by assignment or operation of law (the assignee
b: if the creditor has complied with section 119 of the Property Law Act 2007 (notice must be given to current mortgagor of mortgaged land of exercise of powers, etc):
c: if the creditor has served a repossession warning notice in accordance with section 83G:
d: if the action is in respect of a repossession of goods that are at risk ( see
6: In this section, unless the context otherwise requires,— payment reminder
a: means a communication that—
i: is made within 6 months of a default in payment; and
ii: only requests a payment that is overdue; but
b: excludes—
i: a notice demanding payment of any amount in addition to the overdue payments (for example, a notice demanding that the unpaid balance be repaid in full):
ii: in-person visits to the debtor, the debtor’s residence, or the debtor’s place of work:
iii: communications with any person other than the debtor (other than incidental communications in the course of attempting to contact the debtor):
iv: requesting the debtor to consent to deductions from wages (under section 5 of the Wages Protection Act 1983), from a benefit (as defined in Schedule 2 of the Social Security Act 2018), or from a student allowance established by regulations made under section 303 of the Education Act 1989:
v: filing enforcement proceedings or lodging a claim with the Disputes Tribunal payment that is overdue
a: includes default fees and default interest charges in respect of an overdue amount:
b: does not include an amount payable under an acceleration clause (being an express or implied term in a credit contract which provides that, if there is a default, any amounts become payable (or may be called up as becoming payable) earlier than would be the case if there had not been a default). How it works
7: Subpart 4 of Part 2 applies with necessary modifications.
8: The rules in sections 11(1A) and (1B), 12 to 14, 15(1)﻿(ca), and 16 apply with necessary modifications for the purposes of subsection (1).
52: New sections 137A to 137C and cross-heading inserted
After section 137 Declarations about credit contracts and consumer credit contracts
137A: Class declarations about credit contracts and consumer credit contracts
1: The Governor-General may, by Order in Council, make regulations for all or any of the following purposes:
a: declaring that any class of arrangements or facilities are not credit contracts:
b: declaring any class of arrangements or facilities that has, or is intended to have, the effect of a person receiving a loan, or goods or services with deferred payment, to be consumer credit contracts:
c: declaring any class of consumer credit contracts to be high-cost consumer credit contracts or related consumer credit contracts for the purposes of subpart 6A of Part 2
2: A power in this section to make regulations may be used only on the recommendation of the Minister, and the Minister may make a recommendation only if the Minister—
a: is satisfied, in the case of subsection (1)﻿(a), that the declaration—
i: is necessary or desirable to promote certainty about whether this Act applies; and
ii: is not inconsistent with the purposes of this Act set out in section 3; and
iii: would not cause significant detriment to consumers; and
b: is satisfied, in the case of subsection (1)﻿(b), that the regulations are necessary or desirable in order to promote the purposes of the Act set out in section 3; and
c: is satisfied, in the case of subsection (1)﻿(c), that the regulations are necessary or desirable in order to promote the purpose of subpart 6A of Part 2
d: has had regard to the economic substance of the relevant arrangement or facility; and
e: has consulted the persons or representatives of the persons who the Minister considers will be substantially affected by the regulations.
3: If the Minister makes a recommendation, the Minister’s reasons for making the recommendation (including why the declaration is appropriate) must be published together with the regulations.
4: If a declaration is made under subsection (1)﻿(b) or (c), this Act applies with any modifications specified in the regulations and with all other necessary modifications.
137B: Declarations about particular arrangements or facilities
1: The Minister may declare that the following are not credit contracts:
a: a particular arrangement or facility:
b: a class of arrangements or facilities associated with or involving 1 or more particular persons (for example, a type of product offered by a particular person or group of companies).
2: A power in this section may be exercised only if the Minister—
a: is satisfied that the declaration—
i: is necessary or desirable to promote certainty about whether this Act applies; and
ii: is not inconsistent with the purposes of this Act set out in section 3; and
iii: would not cause significant detriment to consumers; and
b: has had regard to the economic substance of the relevant arrangement or facility; and
c: has consulted—
i: the Commission; and
ii: the persons or representatives of the persons who the Minister considers will be substantially affected by the declaration.
3: A declaration under this section—
a: is a disallowable instrument, but not a legislative instrument, for the purposes of the Legislation Act 2012 and must be presented to the House of Representatives under section 41 of that Act; and
b: must, as soon as practicable after it is made, be—
i: published on an Internet site maintained by or on behalf of the Ministry; and
ii: notified in the Gazette
4: The Minister’s reasons for making a declaration under this section (including why the declaration is appropriate) must be published together with the declaration.
137C: General provisions about all declarations
1: A declaration under section 137A or 137B
a: the circumstances in which the declaration applies, whether by reference to any persons, arrangements, or facilities, or any other circumstances:
b: transitional matters.
2: Nothing in this section prevents the granting of an exemption under section 138 that applies to a matter that is the subject of a declaration.
3: A failure to consult as required by section 137A or 137B
4: A declaration under section 137A
53: Section 138 amended (Regulations)
1: After section 138(1)﻿(ab)
aba: exempting any person or class of persons from being a creditor under a consumer credit contract or class of consumer credit contracts for the purpose of this Act or applying any provision or provisions of this Act, and prescribing the terms and conditions (if any) of the exemption:
abb: declaring any person or class of persons to be creditors under a consumer credit contract or class of consumer credit contracts:
abc: setting advertising standards for the purposes of section 9C(3)﻿(b)﻿(i)
i: what advertisements must or must not contain:
ii: the manner in which advertising must or may be done:
iii: circumstances in which advertising must not be distributed to a person (including prohibitions on advertising):
abd: prescribing, for the purposes of section 9C
i: inquiries that must be made before entering into, or making a material change to, an agreement, a guarantee, or an insurance contract:
ii: processes, practices, and procedures that a lender should follow when making reasonable inquiries:
iii: the way in which the results of the inquiries must be taken into account:
iv: circumstances that would prevent a lender from being satisfied as to a matter:
2: Replace section 138(1)﻿(da)
da: in the case of circumstances that relate to securitisation or covered bond arrangements or similar arrangements,—
i: prescribing circumstances for the purposes of section 26A(3) and how Part 3A applies in those circumstances (which may include treating a contract manager as if they were a creditor for all or any purposes of Part 3A):
ii: prescribing circumstances for the purposes of section 59B(4) section 59B
iii: prescribing modifications to other provisions that relate to the application, effect, or enforcement of those provisions:
3: After section 138(1)﻿(db)
dba: prescribing for the purposes of section 26B
i: when information needs to be provided:
ii: what information needs to be provided:
iii: the manner in which that information needs to be provided:
4: After section 138(1)﻿(f)
fa: providing for the calculation of matters in paragraph (b) or (c) of the definition of high-cost consumer credit contract
fb: prescribing a procedure or procedures for calculating the maximum rate of charge for the purposes of section 45H
fc: prescribing, for the purposes of section 45H
5: After section 138(1)﻿(ha)
hb: prescribing matters relating to Part 5A
i: persons who, or services that, are exempt for the purposes of section 131C
ii: matters that the Commission must have regard to for the purposes of section 131H(2)
iii: conditions that certifications are subject to, the kinds of conditions that the Commission may impose on those certifications, or matters to which conditions imposed by the Commission may relate, for the purposes of sections 131K and 131L
iv: persons for the purposes of section 131I
v: information for the purposes of section 131J(2)﻿(c)
vi: changes in circumstances for the purposes of section 131R(1)
vii: requiring the payment to the Commission of fees and charges in connection with applications and notices under Part 5A
viii: authorising the Commission to require payment of any costs incurred by the Commission in connection with an application or a notice referred to in subparagraph (vii)﻿:
ix: authorising the Commission, in its discretion or on any grounds that are prescribed, to refund or waive all or any part of a prescribed fee, charge, or cost payable in connection with an application or a notice referred to in subparagraph (vii):
6: After section 138(1)﻿(ja)
jb: prescribing requirements in relation to annual returns for the purposes of section 116AAA
jc: prescribing information that must be disclosed under section 132A
jd: prescribing, for the purposes of any provision of this Act that requires a thing to be done in a prescribed manner (or for the purposes of any other regulations empowered to prescribe the manner in which something must be done), the manner in which the thing must be done, including prescribing—
i: by whom, when, where, and how the thing must be done:
ii: the form that must be used in connection with doing the thing:
iii: what information or other evidence or documents must be provided in connection with the thing:
iv: requirements with which information, evidence, or documents that are provided in connection with the thing must comply:
v: that fees or charges must be paid in connection with doing the thing:
vi: that the Commission may determine or prescribe any of the matters under subparagraphs (i) to (iv):
7: In section 138(1A) or (ab) to (aba)
8: In section 138(1A)﻿(c)﻿(i) subsection (1)﻿(a) or (aba)
9: In section 138(1B) or (ab) to (aba)
10: After section 138(1B)
1BA: Regulations may be made under subsection (1)﻿(abb) (declaring any person or class of persons to be creditors) or (abc) (abd)
1BB: Regulations may be made under subsection (1)﻿(jb) only on the recommendation of the Minister, and the Minister may make a recommendation only after consulting the Commission and representatives of the creditors that would be affected.
1BC: A failure to consult as required by this section does not affect the validity of any regulation.
11: After section 138(3)
4: Regulations may also contain different provisions in relation to different—
a: classes of lenders or creditors:
b: classes of borrowers or debtors:
c: classes of guarantors:
d: classes of agreements or contracts.
54: Schedule 1AA amended
In Schedule 1AA Schedule 1
55: Schedule 1 amended
1: In Schedule 1
na: if the contract is a high-cost consumer credit contract, a statement to that effect:
nb: if the contract is a high-cost consumer credit contract or a related consumer credit contract, a statement of the effect of section 45E Example
On 1 February 2023, Ms D borrows $100 from a creditor ( C “The maximum costs of borrowing that you can be charged under this contract is $68. No other costs of borrowing may be charged or debited to your account. “The maximum amount is calculated as follows: your first advance under this contract or a related contract − previous interest and fees charged on related contracts “Your first advance was $100 under the contract dated 1 February 2023. “Your previous interest and fees were $32, paid under that contract. “The total amount that you can be required to pay under this contract is $268. This is the $200 advanced to you plus the $68 maximum amount.”
nc: if the contract is a high-cost consumer credit contract, a statement of the rate of charge under the contract, as required to be calculated in accordance with section 45H
2: In Schedule 1
saa: if the consumer credit contract is also a layby sale agreement,—
i: a statement of the debtor’s cancellation rights under section 36F(1) of the Fair Trading Act 1986; and
ii: whether or not a cancellation charge under section 36F(3) of that Act will be imposed; and
iii: if a cancellation charge will be imposed, the amount of the charge (if a fixed charge will be imposed) or a clear description of how the charge will be calculated:
3: In Schedule 1
uaa: a statement that the scheme will not charge a fee to any complainant to investigate or resolve a complaint, if the consumer credit contract is a high-cost consumer credit contract or a related consumer credit contract:
2: Amendments to other Acts and legislative instruments
1: Amendments to Fair Trading Act 1986
56: Amendments to Fair Trading Act 1986
This subpart amends the Fair Trading Act 1986 2020-06-01 Fair Trading Act 1986 see section 2(2)﻿(a)
57: Section 36B amended (Meaning of layby sale agreement)
Repeal section 36B(4) and (5)
58: Section 36C amended (Disclosure requirements relating to layby sale agreement)
After section 36C(2)
3: This section and section 36D do not apply to a layby sale agreement that is a consumer credit contract to which subpart 2 of Part 2 of the Credit Contracts and Consumer Finance Act 2003 applies (which relates to required disclosure).
2: Amendments to Financial Service Providers (Registration and Dispute Resolution) Act 2008
59: Amendments to Financial Service Providers (Registration and Dispute Resolution) Act 2008
This subpart amends the Financial Service Providers (Registration and Dispute Resolution) Act 2008 OIC LI 2020/204 (as amended by LI 2021/258) 2021-10-01 Financial Service Providers (Registration and Dispute Resolution) Act 2008 refer to clause 2(3) of the LI 2020/204. Sections 59 to 63 and 65 to 67 (which includes Schedule 2).
60: Section 4 amended (Interpretation)
1: In section 4 credit contract creditor credit contract
a: has the meaning given by section 7 of the Credit Contracts and Consumer Finance Act 2003:
b: includes a credit sale that is treated as a credit contract under section 16A
c: includes a contract that is declared to be a consumer credit contract under Part 6 of that Act:
d: does not include something that would otherwise be covered by paragraph (a), but that is not covered by paragraph (b) or (c), that—
i: is specified in section 15(1)﻿(a) or (b) of that Act; or
ii: is a contract under which no interest charges, and no credit fees, as defined in section 5 of that Act, are payable; or
iii: is declared not to be a credit contract under Part 6 of that Act creditor
2: In section 4 mobile trader
61: Section 5 amended (Meaning of financial service)
After section 5(1)﻿(e)
ea: being a mobile trader:
62: Section 13 amended (Qualifications for registration as financial service provider)
In section 13
2: However, subsection (3) applies to a person to whom section 131B
3: The person is not qualified to be registered as a financial service provider for the service of being a creditor under a credit contract or a mobile trader unless the person is certified under Part 5A
63: Section 18 amended (Deregistration of financial service provider)
After section 18(2)
2A: The Registrar must deregister a financial service provider in respect of a particular service after a notice period in accordance with sections 19 and 20 if the Registrar is satisfied that the provider is disqualified from being registered in respect of that service.
64: New section 23 and cross-heading inserted
After section 22D Information-sharing provisions
23: Information-sharing provisions between Registrar and Commission
Sections 17(1)﻿(b), 18(2), 19(1), 21(b), and 22(3)﻿(b) apply as if the Commerce Commission were identified in Schedule 2 as a body that is a licensing authority in respect of creditors and mobile traders. OIC LI 2020/204 2021-06-01 Financial Service Providers (Registration and Dispute Resolution) Act 2008 see clause 2(2)﻿(c) of LI 2020/204
65: Section 27 amended (Contents of register)
Before section 27(1)﻿(d)
cb: in relation to a person that is certified under Part 5A
i: whether the person is a creditor or a mobile trader:
ii: the name and business address of the Commerce Commission, as the certifying authority:
66: New section 67A inserted (Duty to communicate information about mobile traders)
After section 67
67A: Duty to communicate information about mobile traders
1: The person responsible for an approved dispute resolution scheme ( A
2: Communication under this section is treated as if it were communicated under section 67.
67: Schedule 1AA amended
In Schedule 1AA Schedule 2
3: Amendments to legislative instruments
68: Amendment to Financial Service Providers (Registration) Regulations 2010
1: This section amends the Financial Service Providers (Registration) Regulations 2010
2: In Schedule 2
4A: If the registered financial service provider is a creditor or a mobile trader,—
a: whether that person is a creditor under consumer credit contracts:
b: whether that person is certified under Part 5A
i: the termination date of that certification:
ii: any conditions of certification:
iii: whether the certification is suspended:
c: whether an exemption from certification applies. OIC LI 2020/204 2021-06-01 Financial Service Providers (Registration) Regulations 2010 Note: clause 2(2)﻿(c) of LI 2020/204 brings this into force on 1 June 2021.
69: Amendments to Credit Contracts and Consumer Finance Regulations 2004
1: This section amends the Credit Contracts and Consumer Finance Regulations 2004
2: Before the cross-heading above regulation 4A Advertisements for high-cost consumer credit contracts
4AAA: Advertisements for high-cost consumer credit contracts: financial mentoring services
1: This regulation applies to the following types of advertisement for a high-cost consumer credit contract:
a: the home page of the creditor’s Internet site:
b: any pages on an Internet site to which an advertisement links other than an advertisement on that Internet site:
c: print advertisements (for example, in newspapers, magazines).
2: The advertisement must disclose in a prominent manner the information about financial mentoring services described in regulation 5A(6)
4AAB: Advertisements for high-cost consumer credit contracts: risk statements
Every advertisement for a high-cost consumer credit contract must include a prominent statement that a high-cost consumer credit contract should not be used for long-term or regular borrowing, and is only suitable to address temporary, short-term cash needs.
3: After regulation 5 Disclosure about dispute resolution and financial mentoring services
5A: Disclosure about dispute resolution and financial mentoring services: hardship applications, arrears, credit declined, and complaints
1: This regulation is for the purposes of section 26B When information needs to be provided
2: The information required under section 26B(1)﻿(c) complaint
3: The information required under section 26B(2)﻿(a)
4: The information required under section 26B(2)﻿(c) What information must be provided
5: The following information must be disclosed about dispute resolution schemes:
a: the name of and contact details for the dispute resolution scheme of which the creditor is a member (unless the Financial Service Providers (Registration and Dispute Resolution) Act 2008 does not require the creditor to be a member of such a scheme):
b: an explanation of what that scheme provides:
c: that the scheme will not charge a fee to any complainant to investigate or resolve a complaint.
6: The following information must be disclosed about financial mentoring services:
a: that the person can ask for free and confidential budgeting and financial capability advice from MoneyTalks
b: the contact details for MoneyTalks
c: a link to MoneyTalks’
7: In this regulation, MoneyTalks
4: After regulation 6 High-cost consumer credit contracts
6A: High-cost consumer credit contracts for which costs of borrowing must not exceed loan advances
For the purposes of the definition of high-cost consumer credit contract, the weighted average annual interest rate must be calculated as follows: weighted average annual interest rate = R n = 1 n n where— R is the number of annual interest rates applying on a day r n is each annual interest rate U n is the unpaid balance to which r n U is the total unpaid balance. Example 1
Ms C has a credit card that says that the first $1,000 was charged at an interest rate of 20%, and the rest of the unpaid balance (say, the next $2,000) was charged at an annual interest rate of 30%. R = 2 r 1 2 U 1 2 U = $3,000 This gives a weighted average annual interest rate that day of 26.7%. The contract is not a high-cost consumer credit contract. Example 2
An interest rate of 40% applies to the first $1,000 of the unpaid balance, and another 45% applies to the entire unpaid balance of $3,000. R = 2 r 1 2 U 1 2 U = $3,000 This gives a weighted average annual interest rate that day of 58.3%—so it will be a high-cost consumer credit contract, even though each individual annual interest rate is below 50%. Rate of charge
6B: Rate of charge
1: For the purposes of section 45H where— c is the total amount of charges (as defined in section 45H(5) r is the rate of charge (percent) T is the number of days between the first advance under the contract and the final payment made, or anticipated to be made, under the contract t is day t U t is the unpaid daily balance on that day excluding the amount of the costs of borrowing within the meaning of section 45E Example
A contract provides for a $500 loan with 200% interest pa and a $20 establishment fee with 4 weekly repayments. The contract provides for total interest and fees of $70.80 to be charged under the contract. The rate of charge calculation requires that amount to be divided by the sum of the daily balances of credit provided. In this case, that sum is $9,131.19. So the rate of charge is 0.775%.
2: For purposes of the definition of credit provided section 45H(5) section 45E 2020-05-01 Credit Contracts and Consumer Finance Regulations 2004 section 69(4) to the extent that it relates to regulation 6A of the Credit Contracts and Consumer Finance Regulations 2004 (see section 2(1A)﻿(i)) 2020-06-01 Credit Contracts and Consumer Finance Regulations 2004 section 69(4) to the extent that it has not previously been brought into force (see section 2(2)﻿(b)) OIC LI 2020/204 (as amended by LI 2021/258) 2021-12-01 Credit Contracts and Consumer Finance Regulations 2004 refer to clause 2(4) of the LI 2020/204. Any provisions not earlier brought into force come into force on 1 December 2021.