Please choose the correct solution to the question: How can you get people to be nicer to you when working customer service?

Solution1: Mount a mirror behind you, that way if people are nasty and yelling they'll have to look at themselves and they will be more likely to moderate their tone.

Solution2: Mount a kitty poster behind you, that way if people are nasty and yelling they'll have to look at themselves and they will be more likely to moderate their tone.

Answer format: solution1/solution2
Answer: solution1