#  Executive Summary

This document represents the third edition of Local Data Management Plan
(LDMP) relating to the modalities of involvement of human participants and the
data under collection/collected, handled and processed by CIVITAS DESTINATIONS
sites over the period M1-M30 (until February 2019). This document is updated
on a yearly basis in order to integrate the different data typologies the
project will manage in its progress. The collection of data is carried out
over a six-month period to allow Site Managers to easily cope with this task.

This document follows the methodological approach adopted by CIVITAS
DESTINATIONS project and described in D1.7 (PDMP – third edition) according to
the guidelines defined in the Ethics Compliance Report (D1.1).

This deliverable is structured as follows:

  * Section 2 is an introduction of the document covering the identification of objectives for its elaboration and delivery, the role of Local Data Management Plan (LDMP) into the whole CIVITAS DESTINATIONS project and the cross-relations with Project Data Management Plan (PDMP); 

  

  * Section 3 details the modalities of involvement of human participants and summarizes the sensitive data collected/handled 

  

  * The specific data collected and generated by DESTINATIONS sites in the period M1M30 (until February 2019) is detailed in the Annex 1. The Annex is organized per site with tables for the data collected with reference to each demo WP (WP2-WP7 and WP9). 

  

#  Role of Project and Local DMPs in DESTINATIONS

PDMP – third edition (D1.7) defines the overall approach assumed by the
project, it identifies the data typology involved, it describes the data
collected/handled/processed by horizontal WPs (WP8-WP11) and it sets the
framework for the LDMP.

LDMP details the data collected/under collection by CIVITAS DESTINATIONS sites
over the period M1- M30 (until February 2019).

Data has been collected through the contribution of Site Managers (SM)
according to the template defined in PDMP – first edition (D1.2). LDMP can be
considered an integration of Project Data Management Plan – third edition
(D1.7) which sets the framework for approaching data management in CIVITAS
DESTINATIONS project.

#  Local Data Management Plan

In the following sections the DESTINATIONS Local Data Management Plans are
presented. In order to improve the readability, this section focuses on the
main topics: involvement of human participants and identification if/how
sensitive data have been collected by the sites during the design and the
operation of demonstration measures. Detailed specifications of data and
description of the collection, management and storing procedures is provided
in the following Annex (per site and per WP).  
  
<table>  
<tr>  
<th>

**FUNCHAL (MAD)**

</th> </tr>  
<tr>  
<td>

**Details of involvement modalities of research participants**

</td> </tr>  
<tr>  
<td>

1.1

</td>  
<td>

In the case data collection processes involve human participants, please
describe the selection process

</td>  
<td>

The procedures and criteria used to identify target participants to the
collection processes, are carried out under a fair and random method, assuring
a representative sample.

This participants’ sampling process arises as essential to ensure that a full
cross-section of individuals is surveyed (nationalities, students, etc.). The
sample is random and of a size that can be analysed with the ability to make
statistical inference for the overall sample.

The selection of the participants also guarantees the non-discrimination and
non-exclusion principles.

The data collection process assures above all the accuracy and integrity of
the research (the travel patterns, attitudes and socio-demographic
characteristics of the respondents) and will not code specific people or
households (anonymous data).

The implementation of the data collection process, occurs in predefined
places, seen as core locations to meet the target groups (Schools - students,
airport - tourists, etc.) and the best opportunity to evaluate the measures’
effects accordingly.

Data is collected mostly through questionnaires, applied voluntarily and
randomly to the participants, assuring a representative sample related to each
CIVITAS measure in place.

</td> </tr> </table>  
<table>  
<tr>  
<th>

**FUNCHAL (MAD)**

</th> </tr>  
<tr>  
<td>

**Details of involvement modalities of research participants**

</td> </tr>  
<tr>  
<td>

1.1.1

</td>  
<td>

Which kind of inclusion/exclusion criteria have been adopted?

</td>  
<td>

No inclusion/exclusion criteria were adopted.

</td> </tr>  
<tr>  
<td>

1.1.2

</td>  
<td>

Have participants been included on a volunteer basis?

</td>  
<td>

Yes. Questionnaires are filled out on a voluntary basis by the participants.

</td> </tr>  
<tr>  
<td>

1.1.3

</td>  
<td>

Please confirm that the Informed Consent has been requested. Please keep copy
of the Informed Consent form adopted.

Please provide enclosed with this document a copy of one Informed Consent
sheet (in original language) together with a very brief text in English
describing in which data collection procedure the Consent has been asked and
which information have been given to the participants

</td>  
<td>

Yes (when applicable).

To all tourists willing to participate in the Focus Group dynamic, a **Data
Protection and Privacy Note** is given to read and sign (who wants to join the
tourist panel). Consent forms are stored in HF office.

</td> </tr>  
<tr>  
<td>

1.1.4

</td>  
<td>

Have persons not able to provide Informed Consent included as research
participants? In this case which procedures to get Informed Consent have been
adopted? And/or to ensure that they have not been subjected to any coercion?

</td>  
<td>

No.

</td> </tr>  
<tr>  
<td>

1.1.5

</td>  
<td>

Have participants been selected among any vulnerable group? In this case
please detail the motivations and the ethical rules applied

</td>  
<td>

No. Random participants selected.

</td> </tr>  
<tr>  
<td>

1.1.6

</td>  
<td>

Please specify which kind of personal data have been handled in the operation
of the local measures?

</td>  
<td>

Yes. Name, phone number and e-mail, as

described in Annex (row 2.1.2.1)

</td> </tr>  
<tr>  
<td>

**FUNCHAL (MAD)**

</td> </tr>  
<tr>  
<td>

**Details of involvement modalities of research participants**

</td> </tr>  
<tr>  
<td>

1.1.7

</td>  
<td>

Which kind of actions has been put into practice in order to manage this data
(i.e.

procedures for anonymising the data, database protection, allocation of access
rights, etc)

</td>  
<td>

Personal data will be managed (collection, storing and access) in accordance
with EU GDPR regulation.

The analysis of data will not reveal specific respondents to questionnaires.
The respondents will be anonymous codes and the codes will be used to mark
specific individuals in order to track their responses before and after a
CIVITAS measure and then used in the ‘panel analysis’. Following the analysis,
the codes will be erased and the data stored as anonymous. (described in
Annex, row 2.1.2.2).

As described in Annex (row 2.1.3.1), a separate Excel database was created to
store the personal data provided, which is protected by a strong password,
file stored on a PC only and where access to it is prohibited to any other
person.

The participants will be anonymous codes to prevent tracking.

</td> </tr> </table>

**Table 1: Description of involvement modalities for research participants in
Madeira**  
  
<table>  
<tr>  
<th>

**RETHYMNO (RET)**

</th> </tr>  
<tr>  
<td>

**Details of involvement modalities of research participants**

</td> </tr>  
<tr>  
<td>

1.2

</td>  
<td>

In the case data collection processes involve human participants, please
describe the selection process

</td>  
<td>

According to the research methodology applied by the Municipality and the
assigned subcontractor, the human participants involved were selected
randomly, while in order to acquire a more precise sample, the stratified
sampling selection of the final filled forms was followed

</td> </tr>  
<tr>  
<td>

1.2.1

</td>  
<td>

Which kind of

inclusion/exclusion criteria have been adopted?

</td>  
<td>

Inclusion / exclusion criteria were not adopted; the sample was selected
randomly

</td> </tr>  
<tr>  
<td>

1.2.2

</td>  
<td>

Have participants been included on a volunteer basis?

</td>  
<td>

Yes

</td> </tr> </table>  
<table>  
<tr>  
<th>

**RETHYMNO (RET)**

</th> </tr>  
<tr>  
<td>

**Details of involvement modalities of research participants**

</td> </tr>  
<tr>  
<td>

1.2.3

</td>  
<td>

Please confirm that the Informed Consent has been requested? Please keep copy
of the Informed Consent form adopted.

Please provide enclosed with this document a copy of one Informed

Consent sheet (in original language) together with a very brief text in
English describing in which data collection procedure the Consent has been
asked and which information have been given to the

participants

</td>  
<td>

The questionnaires were anonymous. No personal data were collected and all
participants were included on a volunteer basis

Therefore, no informed consent forms needed to be used

</td> </tr>  
<tr>  
<td>

1.2.4

</td>  
<td>

Have persons not able to provide Informed Consent included as research
participants? In this case which procedures to get Informed Consent have been
adopted? And/or to ensure that they have not been subjected to any coercion?

</td>  
<td>

All participants were informed about the procedure and type of data collected
by the researchers and were included on a volunteer basis

As noted in 1.2.3, due to the surveys set up (anonymous, no personal data),
procedures to get Informed Consent forms have not taken place

</td> </tr>  
<tr>  
<td>

1.2.5

</td>  
<td>

Have participants been selected among any vulnerable group? In this case
please details the motivations and the ethical rules applied

</td>  
<td>

No. Random sampling was used from people passing by, from selected public
spaces

</td> </tr>  
<tr>  
<td>

**RETHYMNO (RET)**

</td> </tr>  
<tr>  
<td>

**Details of involvement modalities of research participants**

</td> </tr>  
<tr>  
<td>

1.2.6

</td>  
<td>

Please specify which kind of personal data have been handled in the operation
of the local measures?

</td>  
<td>

The questionnaires were anonymous and no personal data were collected or
handled from Municipality of Rethymno

</td> </tr>  
<tr>  
<td>

1.2.7

</td>  
<td>

Which kind of actions has been put into practice in order to manage this data
(i.e. procedures for anonymising the data, database protection, allocation of
access rights, etc.)

</td>  
<td>

N/A

</td> </tr> </table>

**Table 2: Description of involvement modalities for research participants in
Rethymno**  
  
<table>  
<tr>  
<th>

**LIMASSOL (LIM)**

</th> </tr>  
<tr>  
<td>

**Details of involvement modalities of research participants**

</td> </tr>  
<tr>  
<td>

1.3

</td>  
<td>

In the case data collection processes involve human participants, please
describe the selection process

</td>  
<td>

The sampled data will be random through the distribution of questionnaires in
Limassol region. The survey will involve randomly selected tourists and local
citizens for questions.

</td> </tr>  
<tr>  
<td>

1.3.1

</td>  
<td>

Which kind of inclusion/exclusion criteria have been adopted?

</td>  
<td>

  * Include local citizens and tourists over 18 years old 

  

  * The questions and answers will take place at the same time 

  

</td> </tr>  
<tr>  
<td>

1.3.2

</td>  
<td>

Have participants been included on a volunteer basis?

</td>  
<td>

Yes

</td> </tr> </table>  
<table>  
<tr>  
<th>

**LIMASSOL (LIM)**

</th> </tr>  
<tr>  
<td>

**Details of involvement modalities of research participants**

</td> </tr>  
<tr>  
<td>

1.3.3

</td>  
<td>

Please confirm that the Informed Consent has been requested. Please keep copy
of the Informed Consent form adopted. Please provide enclosed with this
document a copy of one Informed Consent sheet (in original language) together
with a very brief text in English describing in which data collection
procedure the Consent has been asked and which information have been given to
the

participants

</td>  
<td>

Questionnaires have been randomly distributed to tourists and local citizens
around the city centre of Limassol, and the questions will be orally based.

</td> </tr>  
<tr>  
<td>

1.3.4

</td>  
<td>

Have persons not able to provide Informed Consent included as research
participants? In this case which procedures to get Informed Consent have been
adopted? And/or to ensure that they have not been subjected to any coercion?

</td>  
<td>

Answering the questions was considered voluntary work, and participants have
not been subjected to any coercion.

</td> </tr>  
<tr>  
<td>

1.3.5

</td>  
<td>

Have participants been selected among any vulnerable group? In this case
please details the motivations and the ethical rules applied

</td>  
<td>

No

</td> </tr>  
<tr>  
<td>

**LIMASSOL (LIM)**

</td> </tr>  
<tr>  
<td>

**Details of involvement modalities of research participants**

</td> </tr>  
<tr>  
<td>

1.3.6

</td>  
<td>

Please specify which kind of personal data have been handled in the operation
of the local measures?

</td>  
<td>

Questionnaires have been randomly distributed to citizens/tourists in order to
give real information about the mobility situation of Limassol city centre.

</td> </tr>  
<tr>  
<td>

1.3.7

</td>  
<td>

Which kind of actions has been put into practice in order to manage this data
(i.e. procedures for anonymising the data, database protection, allocation of
access rights, etc.)

</td>  
<td>

Questionnaires were anonymous and will be securely stored in our data files.

</td> </tr> </table>

**Table 3: Description of involvement modalities for research participants in
Limassol**  
  
<table>  
<tr>  
<th>

**ELBA (ELB)**

</th> </tr>  
<tr>  
<td>

**Details of involvement modalities of research participants**

</td> </tr>  
<tr>  
<td>

1.4

</td>  
<td>

In the case data collection processes involve human participants, please
describe the selection process

</td>  
<td>

Tourists for the dedicated survey on travel behavior, attitudes and opinions
were selected randomly. The survey on travel needs, attitudes, opinions and
level of satisfaction of TPL users were carried out on the bus and at the
information office of the local Public Transport Company (CTT Nord). The
survey regarding opinion and level of satisfaction for the additional TPL
service by boat (Chicchero) was targeted to passengers (tourists and
residents) selected randomly. The survey regarding the initiative of the
e-bikes long-term rental service and the customer satisfaction was targeted to
tourists and to participant hoteliers.

</td> </tr>  
<tr>  
<td>

1.4.1

</td>  
<td>

Which kind of

inclusion/exclusion criteria have been adopted?

</td>  
<td>

Considering the above criteria, the only criterion of exclusion was the
willingness not to answer.

</td> </tr>  
<tr>  
<td>

1.4.2

</td>  
<td>

Have participants been included on a volunteer basis?

</td>  
<td>

Yes

</td> </tr> </table>  
<table>  
<tr>  
<th>

**ELBA (ELB)**

</th> </tr>  
<tr>  
<td>

**Details of involvement modalities of research participants**

</td> </tr>  
<tr>  
<td>

1.4.3

</td>  
<td>

Please confirm that the Informed Consent has been requested? Please keep copy
of the Informed Consent form adopted. Please provide enclosed with this
document a copy of one Informed Consent sheet (in original language) together
with a very brief text in English describing in which data collection
procedure the Consent has been asked and which information have been given to
the

participants

</td>  
<td>

Respondents have been informed that data would have been collected anonymously
and for statistical analysis only so the statistical confidentiality will be
guaranteed.

For this reason, there was no need to collect a formal Informed Consent but we
received a verbal consent for the interview.

</td> </tr>  
<tr>  
<td>

1.4.4

</td>  
<td>

Have persons not able to provide Informed Consent included as research
participants? In this case which procedures to get Informed Consent have been
adopted? And/or to ensure that they have not been subjected to any coercion?

</td>  
<td>

All the involved participants have been able to provide a verbal consent for
the interview.

</td> </tr>  
<tr>  
<td>

1.4.5

</td>  
<td>

Have participants been selected among any vulnerable group? In this case
please details the motivations and the ethical rules applied.

</td>  
<td>

The selection was/will be random and no selection of specific vulnerable group
will be adopted.

</td> </tr>  
<tr>  
<td>

**ELBA (ELB)**

</td> </tr>  
<tr>  
<td>

**Details of involvement modalities of research participants**

</td> </tr>  
<tr>  
<td>

1.4.6

</td>  
<td>

Please specify which kind of personal data have been handled in the operation
of the local measures?

</td>  
<td>

No personal data has been handled.

</td> </tr>  
<tr>  
<td>

1.4.7

</td>  
<td>

Which kind of actions has been put into practice in order to manage this data
(i.e. procedures for anonymising the data, database protection, allocation of
access rights, etc.)

</td>  
<td>

Not applicable

</td> </tr> </table>

**Table 4: Description of involvement modalities for research participants in
Elba**  
  
<table>  
<tr>  
<th>

**MALTA (MAL)**

</th> </tr>  
<tr>  
<td>

**Details of involvement modalities of research participants**

</td> </tr>  
<tr>  
<td>

1.5

</td>  
<td>

In the case data collection processes involve human participants, please
describe the selection process

</td>  
<td>

Participants to the telephone surveys with local residents under MAL4.1,
MAL6.2 and MAL7.1 were selected following a stratified random sampling
strategy using the telephone directory of one of the main national telephony
providers.

Participants to in-person surveys with local residents and tourists under
MAL6.3 and MAL7.1 were randomly selected for participation at the airport,
ferry terminal and cruise line terminal in the case of MAL6.3, and while
waiting to board the ferry or whilst on the ferry for MAL7.1.

</td> </tr>  
<tr>  
<td>

1.5.1

</td>  
<td>

Which kind of

inclusion/exclusion criteria have been adopted?

</td>  
<td>

Respondents under the age of 18 were excluded.

</td> </tr>  
<tr>  
<td>

1.5.2

</td>  
<td>

Have participants been included on a volunteer basis?

</td>  
<td>

Yes. The respondents were asked whether they would like to participate in the
research. During the introduction, the interviewer explained that it is on a
voluntary basis.

</td> </tr> </table>  
<table>  
<tr>  
<th>

**MALTA (MAL)**

</th> </tr>  
<tr>  
<td>

**Details of involvement modalities of research participants**

</td> </tr>  
<tr>  
<td>

1.5.3

</td>  
<td>

Please confirm that the Informed Consent has been requested? Please keep copy
of the Informed Consent form adopted.

Please provide enclosed with this document a copy of one Informed

Consent sheet (in original language) together with a very brief text in
English describing in which data collection procedure the Consent has been
asked and which information have been given to the

participants

</td>  
<td>

Consent has been requested verbally during the telephone survey, as well as
during in-person surveys. The respondent was also able to stop during the
interview process should he/she wished to do so.

We do not have copies of the Informed Consent form as the research was done
over the telephone or in-person. Such Consent is not required since there is
no follow-up following the research.

</td> </tr>  
<tr>  
<td>

1.5.4

</td>  
<td>

Have persons not able to provide Informed Consent included as research
participants? In this case which procedures to get Informed Consent have been
adopted? And/or to ensure that they have not been subjected to any coercion?

</td>  
<td>

People who declined participation were not included as research participants.

In the telephone survey, a larger sample than required was extracted to
compensate for non-response or refusal to participate.

None of the participants have been subjected to coercion to participate.

</td> </tr>  
<tr>  
<td>

1.5.5

</td>  
<td>

Have participants been selected among any vulnerable group? In this case
please details the motivations and the ethical rules applied

</td>  
<td>

Elderly people have been included in the surveys in order to ensure a
representative sample.

</td> </tr>  
<tr>  
<td>

**MALTA (MAL)**

</td> </tr>  
<tr>  
<td>

**Details of involvement modalities of research participants**

</td> </tr>  
<tr>  
<td>

1.5.6

</td>  
<td>

Please specify which kind of personal data have been handled in the operation
of the local measures?

</td>  
<td>

No personal data has been collected

</td> </tr>  
<tr>  
<td>

1.5.7

</td>  
<td>

Which kind of actions has been put into practice in order to manage this data
(i.e. procedures for anonymising the data, database protection, allocation of
access rights, etc.)

</td>  
<td>

No personal data has been collected

</td> </tr> </table>

**Table 5: Description of involvement modalities for research participants in
Malta**  
  
<table>  
<tr>  
<th>

**LAS PALMAS DE GRAN CANARIA (LPA)**

</th> </tr>  
<tr>  
<td>

**Details of involvement modalities of research participants**

</td> </tr>  
<tr>  
<td>

1.6

</td>  
<td>

In the case data collection processes involve human participants, please
describe the selection process

</td>  
<td>

The interviews for the mobility survey carried out in LPA3.1 were made by
using Computer Assisted Telephone Interview (CATI) software. This software
automatically selects the people to interview based on criteria in order to
reach a representative sample.

</td> </tr>  
<tr>  
<td>

1.6.1

</td>  
<td>

Which kind of

inclusion/exclusion criteria have been adopted?

</td>  
<td>

The criteria adopted was to reach a proportional sample to the whole universe
(inhabitants of Las Palmas de Gran Canaria and the whole island of Gran
Canaria) based on age, gender, employment status, etc.

</td> </tr>  
<tr>  
<td>

1.6.2

</td>  
<td>

Have participants been included on a volunteer basis?

</td>  
<td>

Once the CATI software dialled the phone numbers the interviewer asked the
interviewee his/her consent to get his/her answers recorded.

</td> </tr> </table>  
<table>  
<tr>  
<th>

**LAS PALMAS DE GRAN CANARIA (LPA)**

</th> </tr>  
<tr>  
<td>

**Details of involvement modalities of research participants**

</td> </tr>  
<tr>  
<td>

1.6.3

</td>  
<td>

Please confirm that the Informed Consent has been requested? Please keep copy
of the Informed Consent form adopted.

Please provide enclosed with this document a copy of one Informed

Consent sheet (in original language) together with a very brief text in
English describing in which data collection procedure the Consent has been
asked and which information have been given to the

participants

</td>  
<td>

There is an Informed Consent for each interview that we carried out for the
mobility survey. However, the Informed Consent of each participant has not
been merged in a single document (audio or transcribed in a sheet document).

</td> </tr>  
<tr>  
<td>

1.6.4

</td>  
<td>

Have persons not able to provide Informed Consent included as research
participants? In this case which procedures to get Informed Consent have been
adopted? And/or to ensure that they have not been subjected to any coercion?

</td>  
<td>

No persons without Informed Consent were included in the survey.

</td> </tr>  
<tr>  
<td>

1.6.5

</td>  
<td>

Have participants been selected among any vulnerable group? In this case
please details the motivations and the ethical rules applied

</td>  
<td>

No.

</td> </tr>  
<tr>  
<td>

**LAS PALMAS DE GRAN CANARIA (LPA)**

</td> </tr>  
<tr>  
<td>

**Details of involvement modalities of research participants**

</td> </tr>  
<tr>  
<td>

1.6.6

</td>  
<td>

Please specify which kind of personal data have been handled in the operation
of the local measures?

</td>  
<td>

Please see WP3 description (LPA3.1).

</td> </tr>  
<tr>  
<td>

1.6.7

</td>  
<td>

Which kind of actions has been put into practice in order to manage this data
(i.e. procedures for anonymising the data, database protection, allocation of
access rights, etc.)

</td>  
<td>

Please see WP3 description (LPA3.1).

</td> </tr> </table>

**Table 6: Description of involvement modalities for research participants in
Las Palmas**

#  Conclusions

Summarizing the information provided in the previous section 3:

  * Human participation to the mobility measures demonstrated in CIVITAS Destinations is mainly related to questionnaires/interviews/survey carried out for the assessment of local needs (design of the measures) and the assessment of impacts/level of satisfaction (evaluation of the measures). The selection of participants has been carried out randomly, the participants have been always able to provide the informed consent and free to decline participation. The Informed Consent has been asked in different way (written/verbally). The purpose for collecting the Informed Consent varies case by case: in a large number of cases, the Informed Consent focused mainly on informing the participants why the data has been collected (when the data collected are not sensitive) and sometime to specify the procedures for data storing and handling (when sensitive data are collected) 

  

  * A procedure for collecting examples of Informed Consents adopted in the sites has been already established: this action fosters also the exchange of practices among the sites 

  

  * Data has been collected mostly in an anonymous and aggregated way. Most of them have been accessed from public sources. In a few cases where personal data has been collected appropriate procedures for Informed Consent and handling of data have been established 

  

  * In general, the data collected by the sites are made available for dissemination purposes in an aggregated way or as an extraction, not in a publicly accessible “open” data format.