One thing I found disgusting is the fact that whenever you change phone, you cannot log into the app again, until you visit the bank. I have been in need to work with the app for a long time now, but I still can't. I went to the nearest branch to get the issue fixed, they did not attend to me due to large number of customers with similar issue. The app should be made such that you can use your details to log into it, anyday, any time without difficulty. This is really frustrating!
Rating: 1/5 (2023)