This app has been great over the years since I've been using it. However, there's this issue with the live chat that I'd like you guys to address please. The issue of having. Live chat with your agents and suddenly the app wrotes " session timed out ". This is so frustrating because when I tried reconnecting, a new chat agent was assigned to me who had no idea of what I've discussed with the previous agent. I had to start again and it was the same outcome. " Session timed out " c'mon
Rating: 3/5 (2022)