I do not bank with any other; so far, Access bank/AccessMore have given me satisfactory operations. Banking is largely seamless (more online than in-situ), customer service is customer friendly, less arbitrary bank charges. Judging from complaints with other banks, I'd say Access is pretty professional. More can be done with in-situ operations as regards increasing staff strength in rural areas, to reduce wait time. Overall, good banking experience.
Rating: 4/5 (2023)