I used the Access Africa to send money to Rwanda. It worked seamlessly, showed conversion rates, and I was debited for the sum and transfer fee. The only thing is that the beneficiary has not got the transferred money after three weeks. I quite understand that this may happen but there are no proper back up customer services. No dedicated customer services for such a huge product. We customers are being typically taken for granted. Even 2 weeks after doing a letter, still no clue.
Rating: 1/5 (2023)