You are very slow to rectifying issues. I had a failed intra bank transaction that occured 5 days ago, didn't get a reversal or a confirmation email back from my so-called account officer. It's more like a deliberate attempt to make the customer forget, so the money lost can be taken. Your support systems put in place is the worst as nothing ever gets delivered due to network, however when it comes to taking your charges for SMS or the likes, you are very quick to make the necessary reductions.
Rating: 1/5 (2023)