I don't receive first hand customer service anymore from the app. What is the need of this app if I would still have to get to the bank to complain of a failed transaction?? I made an airtime transaction yesterday, and till now I haven't received my airtime. How on earth do you guys want me to reach out to customer service and complain if you have disabled the feature on the bank app?? Please work completely on this, and resolve my airtime issue. Either you refund me my money back, or you credit
Rating: 1/5 (2023)