This bank has become useless overtime. We used to be able to speak to an agent live on the app, but that's impossible now. Called them from the USA, waited for 1 hour to speak with an agent with no luck, that call cost me more than 3000 in Nigerian naira. Agent won't respond on social media, emails aren't responded to. It's a disgrace what this bank has turned into. Talking to a real person is the biggest headache you will ever face. Diamond bank was better, period!
Rating: 1/5 (2022)