I'm writing to express my frustration with your mobile banking app. It's extremely disappointing that after several attempts to make a transaction using the app, it still crashes and causes me so much inconvenience. I have reinstalled the app for the sixth time and yet the same problem persists. This is very unacceptable! As a customer, I expect the highest level of service from your bank. And this experience has certainly left me feeling disappointed.
Rating: 1/5 (2023)