Access Bank has brought me nothing but pain. If it's not a failed transaction today, it's a sudden restriction on my account, customer service will not pick calls and they know it's not a toll free line. You keep a person's call on hold for over 30minutes until you are frustrated enough to end the call. Your email services are terrible. How many emails does it take for you to resolve an issue. What does it take to send a statement of account. They are careless with customers.
Rating: 1/5 (2022)