I am having same issue as Temisan Gabriel, that of not able to switch between hitherto access accounts and diamond accounts. The only account I could access with the app is the access Bank accounts, to get into my diamond accounts I have to use the diamond app I was using before the merger. Another issue is the challenge in getting things done in the bank, e.g. To get to clear this challenge, I spent hours in the banking hall only to be told to locate an original diamond bank branch to complain
Rating: 3/5 (2021)