After the diverter valve for a shower/tub was removed, I could see inside at the plastic piece (slight white); it is broken; problem was, there is practically no way to get this part fixed from the front. Background: This is image 4 of a repair project to fix a shower/tub diverter valve made by Barber Wilsons & Co Ltd. The handle which was supposed to divert water to the shower but it did not work; a plastic piece inside was broken. Unfortunately, since this valve could not be fixed from the front, it required a major operation to open up the back and replace pipes. I ended up replacing the defective valve with a Price Pfister valve-set so in future repairs will be easy.