finally the software used to put all the songs into it is vastly inferior to itunes on two levels , first it is poorly integrated into the overall player and clunky to use especially with tagging and second the wma audio format sucks , flat out sucks in terms of sound quality compared with the vastly superior aac format the apple ipod uses and it sticks you with one of the sub par paid music services such as napster instead of allowing to use the itunes store , which , if you ever plan to pay for your music , is by far the best .