Edited sentence: Additionally, IGSR's will be responsible for in-game customer support, as well as email-based customer support.Blizzard offers a fun, creative, and technically challenging environment with excellent compensation.IGSR's are customer service specialists who offer support to our customers within our World of Warcraft.IGSR’s will serve as the direct link between Blizzard and its customers.MMORPG experience is a plus.Please note that applicants must be able to work additional (overtime) hours and weekends as needed.Please note that there are no internship-level positions open at this time.Shift hours and days may vary.The ideal candidate is an experienced customer service representative who is very organized, with excellent communication and customer service skills.The in-game support department is open 24 hours per day, 7 days per week.Their main role is to provide assistance and guidance to players through a typed-chat client.These are hourly full-time positions (40 hours per week) at our office in Austin, Texas