Original sentence: Since its initial release date, Xbox 360 customers have complained that the 360 is prone to frequent crashing/restarting and freezing, apparently due to overheating because of hot high environment temperatures or a limited airflow around the 360 (and as such the problem can be lessend by allowing a better airflow or cooler environment)
Edited sentence: Since its initial release date, Xbox 360 customers have complained that the 360 is prone to frequent crashing/restarting and freezing (a typical Microsoft problem), apparently due to overheating because of hot high environment temperatures or a limited airflow around the 360 (and as such the problem can be lessend by allowing a better airflow or cooler environment)