Edited sentence: " In actuality, all they mean by this statement is that THEY won't charge you anything to switch back.1) When you become an ACN independent rep, you DON'T get paid on your customer's phone bills unless you are promoted to an ETT position within a month.2) Their electric service is not cheaper.3) When you sign up for any ACN service, they tell you "If you don't like it, we'll switch you back for free.4) When you become an ACN independent sales rep, you have to make an initial payment of about $500.5) ACN has bad customer service and bad service period.A month later I call back and they still hadn't processed the order and had no idea why.ACN charges you that customer charge, and other charges ON TOP of all the other charges from your original electric provider.ACN is a complete scam.But Verizon, or whoever else you're switching back to may charge you a reconnection fee, that ACN does not cover.I cancelled their service shortly thereafter.I put an order in again, and guess what.I put in an order with ACN for my phone service for a distinctive ring #.Then EVERY YEAR you have to keep paying $99 in order to keep your status.They don't tell you that in their "sales meetings.They still never processed the order, and still didn't know why.They try to fool you by saying they only charge a $2 or so customer charge, and you think that will replace the customer charge your regular provider charges.To become an ETT you have to have 20 customer and 3 reps in a matter of a month - an impossible feat for most first time sales reps