Edited sentence: Also, any checked items, even if gate-checked (e.If your luggage is damaged there will be no one to take a complaint within 24 hours which is one of the clauses in their luggage liability disclaimer.It is not recommended that you fly NWA.Northwest Airlines is known for its terrible customer service, especially in terms of lost or damaged luggage.Other more customer-friendly airlines such as Continental Airlines will assume responsibility for lost or damaged luggage and will replace damaged items.The take-home message here is do not fly Northwest Airlines.They may not have a representative on staff at smaller airports like Savannah/Hilton Head International.This may be very costly to you.a baby stroller) will not be replaced if they are damaged beyond repair