Edited sentence: Indeed already in the present regulated environment, when compared to almost every other country in the world (including Afganistan)Testra is exhorbitantly expensive and provides and appalling customer service (with arrogance thrown in for free), and these two trends will only accelerate if Tesltra were to get its way.Testra currently has developed a serious additude problem and in recent years has antagonised the government, the ACCC and large parts of the Australian community, to the point that now nearly everyone is offside with them.Testra has been ruthless in attacking the ACCC, government policy and anyone else that gets in it's way.The long term aim of this policy is to intimidate policy makers so than Telstra can set prices and control competion and charge whatever it likes for its services