Edited sentence: Complaints typically range from misleading promises regarding deliveries, broken or poorly manufactured delivered products, and refusal to refund legitimate claims for refunds.Dreams are consistently ranked among the worst companies for customer service in the UK.Dreams has also been investigated and censured by the Advertising Standards Agency for misleading claims in its promotional material.Specific investigations in to their poor and often illegal selling techniques have been conducted by BBC's Watchdog programme and by the UK's Office of Fair Trading