Edited sentence: A more recent example of their ineptitude is the Big Ten Network.An example includes the 2006 failure of the network to carry NFL network games despite empty promises to carry the games.Despite having hundreds of thousands of customers throughout Big Ten Country, they are more interested in saving a dollar per subscriber than delivering the programming they desire.They offer a limited line-up of channels and appear to struggle with negotiations.WOW is also well-known for their phone reps skills in 'making things up' when they don't know answers