Edited sentence: I happened to have a bad one that ruined the entire side of my vehicle due to the stores neglegence with it's shopping carts.I was told corporate would give me a call within 7 days, but it never happened.If anyone else has this type of experience here is the Los Angeles corporate office's phone number (323)980-8150 DO NOT wait to call, because that wonderful customer service they claim to provide goes out the window.Many people have both good and bad experiences at these stores.The store had me fill out a document about the incident, but refused to give me a copy