Original sentence: The company ceased trading on 23 November 2018 after a series of major failures, including the failure to pay the industry regulator Ofgem to the sum of £14.4 Million for their renewables obligation (RO) payment..
Edited sentence: If an elderly woman was to call advising that her heating bill is so high because she constantly needs to stay warm due to the fact that if she does not there is a good chance she will go into shock with the possibility of quickly becoming hypothermic due to several illnesses, Spark energy will advise that there is nothing they can do, but will continue to contact this woman as well as hundreds of other customers on a daily basis demanding money owed.The company ceased trading on 23 November 2018 after a series of major failures, including the failure to pay the industry regulator Ofgem to the sum of £14.4 Million for their renewables obligation (RO) payment.The most they will do is advise you to contact a charity that might be able to help you get your bills in order.They massively overcharge customers for their energy and generally have pathetic work ethic and practice