Edited sentence: As such, when a SiteAdvisor bot receives email that was requested through a website's subscription form, that site is typically rated as "unsafe", even if the email received is not spam.Because most of SiteAdvisor's information gathering is automated, website ratings are subject to a high degree of inaccuracy.In addition to SiteAdvisor's rating system being largely free of human interaction, McAfee's technical support options are also devoid of human interest.Since thousands of web surfers use SiteAdvisor and trust it's ratings about the websites they visit, a false rating can be devastating to a safe website.SiteAdvisor bots automatically fill in website forms to test if doing so will result in the receipt of spam.SiteAdvisor's bots are unable to distinguish legitimate email from unsolicited email (spam).The routine mis-categorization of safe websites causes a dilemma for website owners.The support website features articles that offer no solution to the website mislabelling problem.Webmasters must pay $2.95/minute to $59.95 to speak with a McAfee support representative by phone, or are otherwise limited to an online chat service where the support rep refers the person back to McAfee's support website.Webmasters of safe websites which have been mislabelled as "unsafe" typically spend weeks trying to get through to McAfee in a futile effort to restore their website's credibility.Websites that offer legitimate email subscriptions are often mislabelled as sources of spam