Original sentence: Technicians use appliances like Bomgar or software services such as ISL Light, TeamViewer or Logmein Rescue, permitting the technician to access the user's desktop via internet connection (broadband or dialup), anywhere in the world
Edited sentence: Technicians use appliances like Bomgar or software services such as TeamViewer or Logmein Rescue, permitting the technician to access the user's desktop via internet connection (broadband or dialup), anywhere in the world