Original sentence: Debt collectors who work on commission may be highly motivated to convince debtors to pay the debt, often to the point that they sound threatening to the debtors.Most people are accustomed to being treated with a certain amount of customer service and often complain that they do not receive that treatment from debt collectors
Edited sentence: Debt collectors who work on commission may be highly motivated to convince debtors to pay the debt, often to the point that they threaten debtors.Most people are accustomed to being treated with a certain amount of customer service and often complain that they are abused by debt collectors