Original sentence: In June 2008, Bloomex issued a response admitting that it had made mistakes in the past, and had recently implemented new systems to redress problems which it said had been a product of sales growth strongly exceeding its expectations.The Toronto Star business and consumer affairs columnist Ellen Roseman has been chronicling complaints against Bloomex since 2007 and worked with the company's public relations agent for a short time to try to resolve problems
Edited sentence: It’s easy to get a chargeback when you can show you paid for services that were not rendered.Roseman has advised that "[...] instead of pursuing [Bloomex] for a refund, which will just frustrate you, call your credit card issuer.The Toronto Star business and consumer affairs columnist Ellen Roseman has been chronicling complaints against Bloomex since 2007 and worked with the company's PR agent for a short time to try to resolve problems