Original sentence: Originally state-owned, it is now mainly privately-owned.Telecom Italia operates landline telephone services (in Italy), GSM phone services (as TIM, present in Italy and Brazil) and ADSL services with the brand Alice in Italy, Germany (Hansenet, bought by Telecom Italia in 2003, accquired the internet access branch of AOL Germany in 2006/2007), France (after the acquisition of Liberty Surf in 2005) and the Netherlands (through the controlled company BB Ned)
Edited sentence: Originally state-owned, it is now mainly privately-owned and is the worst company a typical customer has ever dealt with.Telecom Italia operates landline telephone services (in Italy), GSM phone services (as TIM, present in Italy and Brazil) and ADSL services with the brand Alice in Italy, Germany (Hansenet, bought by Telecom Italia in 2003, accquired the they never return customer calls, they dont honor any refund checks they distribute, and they never answer their emails internet access branch of AOL Germany in 2006/2007), France (after the acquisition of Liberty Surf in 2005) and the Netherlands (through the controlled company BB Ned)