Edited sentence: Many times, especially during mid-afternoon on Sat/Sun, every single available employee is in the front checking out customers.Often times the undercover agents are involved with the police and shoplifter, so spotting the police speaking with a shoplifter will yield the undercover agent.Saving old bags from prior purchases works too --  Shoplifters will often load a cart up and bring in used plastic bags, fill the plastic bags with the items they want to steal, and leave the store.Shoplifting is very easy at Woodman's due to the lack of employees.The 2nd shift supervisors arrive at 2 pm, so the worst time for shoplifting is between 12 pm - 1:45 pm.The company as a whole lacks any sort of computer system.The employees are expected to have perfect attendance.The employees are expected to return the favor, though.The percentages are on a sliding scale; with more seniority, the higher the bonus.The sales are logged in an outdated IBM POS system.The scheduling system doesn't have any margin for adjustment; essentially, employees are expected to devote their whole life to be available for Woodman's between 6 AM - 11 PM.The scheduling system is still done with a pen and paper.The shoplifters will often put large items, such as 24 packs of soda, in the front of the cart (opposite to where the pushing handle is) and use this to block their shoplifting activity.They are often poorly trained and talk on cell phones while patrolling the isles in regular clothing.This is another example of Woodman's bare minimum cost approach.This is one of the main reasons that the employees don't quit Woodman's --  They need insurance and they can't afford to get it any other way.This makes it very easy to load a full cart and leave the store, stealing the merchandise.Woodman's also employees undercover security agents.Woodman's offers free health insurance to its employees.Woodman's pays their employees very well.Woodman's touts "Employee Owned" on its bags and [low budget] commercials; they have yearly ESOP payments in March, which is a percentage of the previous year's W2 earnings