27, optimistic. Myriam’s dream is to buy a house for all the family.
An unfavourable environment in 2011 In 2011, CNP Assurances had to face a particularly unfavourable economic and financial environment, like all other European life insu rers. Following a timid recovery, the euro zone experienced negative growth in the last quarter of the year and fell back into recession in early 2012.
Quality Assurance Director * Qualified as independent within the meaning of the AFEP-
Its roots in the public sector, deep presence in French society, ever-broadening international footprint and role as a lifetime insurer have always shaped the Group’s values, which have become all the more relevant in today’s economic crisis.
A NEW RISK CULTURE An Enterprise Risk Management (ERM) system is being deployed at CNP Assurances to fulfil Solvency II requirements on risk governance, management and strategy, and control.
This exemplifies the prudent management approach that has enabled CNP Assurances to weather various crises throughout its 150 years of existence.
We competed for a number of other international contracts in 2011, mainly in Europe, and expect to see positive results from our efforts
“Employee protection is at a crossroads. Deficits accumulated over the years and growing imbalances have become pressing concerns against the backdrop of the economic crisis. The current system appears broken. At the same time, companies are faced with growing expectations in terms of corporate social responsibility, which is making them more attentive to their employees’ well-being. There is an impetus to revisit employee benefit plans, but many questions remain. How can employees be best protected?
CNP Assurances covers all of life’s everyday risks with personal risk products such as health, accident, long-term care, death and funeral insurance. These contracts are sold by La Banque Postale Prévoyance (a joint subsidiary of CNP Assurances and La
SMSs to inform policyholders of their claims status, and online claims reporting will speed exchanges of information and claims processing.
€269.6m invested in SRI funds chosen by policyholders at end-2011 of term creditor insurance applications accepted
TRAINING PROGRAMMES TAILORED TO NEEDS General skills enhancement is supported by ongoing training opportunities. Employees representing 89% of the workforce at 31 December 2011 received some form of training during the year, for an investment equal to over 5% of the total payroll. Training programmes cover key areas of expertise, including insurance techniques, sales and marketing, IT and office systems. In addition, two e-learning modules for all employees were deployed during the year, one on preventing money laundering, to coincide with the application of the third EU directive on the subject, and the other on fighting discrimination to encourage diversity within the Group.
A LOYAL SHAREHOLDER BASE We enjoy the backing of a stable shareholder base, consolidated by the agreement between our major shareholders – Caisse des Dépôts et Consignations (40%), the
The film presents a variety of methods that can be used in paediatrics to distract children from pain. A short version of the film has been published online to educate the general public. The foundation also supports the project conducted by the Montpellier university hospital (CHRU) to improve pain management when patients are being moved. A film entitled, “Itinéraire d’un patient
Foundation chose to support five such projects, including the creation of a hostel for the families of hospitalised children in Madagascar and the acquisition of special bicycles for children with multiple handicaps living at the Handas centre in Châtelet-en-Brie.
CNP Assurances occasionally supports cultural initiatives that reflect its attachment to outstanding heritage sites. In Italy, we are the sole sponsors of a project to restore the
Fédération Française des Sociétés d’Assurances (FFSA) Professional federation whose members include most French insurance companies and subsidiaries of foreign groups, operating in the life or non-life business or both. The federation’s specialised commissions examine industryspecific issues such as proposed regulatory changes and also produce analyses and statistics on the French markett.
Socially Responsible Investing (SRI) An investment management strategy incorporating non-financial considerations such as environment, social and governance (ESG)
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L a y o u t: E -g ra p h ic s –
incorporated in France with fully paid up share capital of €594,151,292.