prompt: I had a package delivered to the property management office recently. It was quite a large package and I couldn't carry it. Without saying a word_comma_ one of the maintenance men took it to my apartment for me. Is that service or is that service?!
utterance: It was a carpet/upholstery cleaner and is quite heavy. I'm disabled_comma_ so wouldn't have been able to carry it. They don't normally do deliveries_comma_ so I thought that was really nice of him to do that.