prompt: This past Friday night our refrigerator stopped working! We had to go all weekend without it_comma_ which lead to having to throw out a lot of food and some strong odors! It was Monday before we were able to get it repaired.
utterance: Yes_comma_ and of course we tried to call and have someone come out_comma_ but to no avail! You don't realize how much you rely on things like that until they aren't working!