exo-is/governance-reporting-on-listed-companies huggingface dataset:
Keyword: governance
Governance
People
Community Engagement
Climate and Environment
Safety
Employee Safety Programs and Training
Our employee safety programs and training 
focus on providing the policies, procedures 
and education that are essential to keep our 
people and customers safe. 
We empower our employees to slow down or stop any 
operation if they feel it is necessary to do so to maintain 
a safe work environment for our personnel and a safe 
travel experience for our customers. We operate several 
cross-divisional and division-specific employee safety 
programs that help us to achieve our safety objectives. 
These programs are critical to preventing serious injuries, 
incidents or accidents by proactively encouraging safety 
dialogue across the company. Leader
Keyword: governance
Governance
People
Community Engagement
Climate and Environment
Safety
People
IN THIS SECTION
16	
Employee Engagement
18	
Talent Management
19	
Diversity, Equity and Inclusion
24	
Compensation and Benefits
26	
Employee Wellness
At Delta, our people fuel our 
success by living our core values 
of Integrity, Care, Resilience and 
Servant Leadership. More than 
100,000 employees deliver The Delta 
Difference – the quality of service that 
sets us apart – through their passion, 
teamwork and dedication.
Our culture of care calls for us to listen 
actively, seek input regularly and respond 
to employee feedback; prioritize employee 
wellness, including emotional, physical, 
financial and social health; provide clear 
career paths; and foster equity, a sens
Keyword: governance
Governance
Community Engagement
Climate and Environment
People
Employee Engagement
We believe that when we invest in our people to authentically 
foster a great workplace culture, they will go the extra mile 
and deliver welcoming, elevated and caring customer service. 
DELTA CULTURE PROGRAMS
We build a culture of engagement through a wide range of programs including:
B-DAY
Half-day onboarding 
experience for new 
hires to learn about 
Delta’s business, brand, 
culture and history while 
connecting with fellow 
team members
13K+1
New employees 
engaged in 2023
1.	 Not all new employees are 
able to participate in B-DAY. 
Frontline and Merit employees 
in Atlanta as well as several 
outstations engaged in the 
program in 2023
Executive Station Visits
Keyword: governance
Governance
Community Engagement
Climate and Environment
People
Engagement Surveys 
We routinely survey our people to measure 
engagement, identify opportunities for growth 
and drive change. For example, Delta’s Emergency 
Savings Program, launched in 2023 (see page 26), 
was developed in response to employee feedback 
in 2022 that financial health was top of mind. 
More than 42,000 employees participated in 
two company-wide engagement surveys in 2023, 
offering feedback on a range of topics including job 
satisfaction, organizational commitment, sense of 
belonging and motivation. Our average engagement 
score for 2023 was 80 (on a 100-point scale), 
a one-point increase over 2022, and four points 
higher than the U.S. industry benchmark.
In 2023,
Keyword: governance
Governance
Community Engagement
Climate and Environment
People
Talent Management
Delta people are encouraged and empowered 
to “keep climbing” in their careers through 
a portfolio of training and development 
programs ranging from curated career 
planning to on-demand learning resources. 
In 2023, we continued to enhance iGrow, our 
online learning portal of skills-based training and 
career development resources. Based on feedback 
captured through post-training surveys, we 
regularly add courses mapped to specific roles or 
skills and take steps to deliver a more personalized 
and intuitive user experience. iGrow also includes 
guided learning curricula specifically focused on 
skills and competencies aligned with performance 
objectives. Addition
Keyword: governance
Governance
Community Engagement
Climate and Environment
People
Diversity, Equity and Inclusion
At Delta, we believe that we cannot 
connect the world unless we reflect 
and fully respect the diversity of the 
world. We are committed to increasing 
the diversity of our workforce and 
communities, closing representation 
gaps, boldly pursuing equity, fostering 
an inclusive culture and providing 
opportunities for all employees to thrive. 
Transparency and accountability are key to driving 
sustainable change, which is why we measure 
and routinely report our progress against our 
DEI priorities. We have the full engagement of 
our Board of Directors, leadership team and 
external partners. Our DEI Council, comprised 
of nearly 30 senior leaders across
Keyword: governance
Governance
Community Engagement
Climate and Environment
People
Our ‘Close the Gap’ Strategy
Delta is on a journey to further diversify our 
workforce across all levels of the organization 
by working to close representation gaps between 
frontline employees and leadership roles. Our 
strategy to employ the best talent in the business 
includes ensuring we do not lose sight of the most 
underrepresented groups. We actively evaluate 
our representation data to assess our progress and 
enhance our programs, always pursuing equitable 
outcomes for all Delta people.
Our 2023 Close the Gap update revealed that 
Delta increased representation of women, Black 
talent and Latin/Hispanic talent in roles across 
the company thanks to our continued investments
Keyword: governance
Governance
Community Engagement
Climate and Environment
People
Our Commitment to Racial Equity
We are taking action to become a 
more just, equitable and anti-racist 
company through five core goals:
 CORE GOAL 1
REIMAGINE OUR TALENT STRATEGY
Increase qualified hires and improve equitable outcomes for talent within 
underrepresented racial and ethnic groups
Progress and highlights
•	 Hiring Black external candidates for 12% of General Manager, 
Director and Managing Director roles in 2023
•	 82% of all job openings filled externally in 2023 did not 
require a college degree
•	 Engaging 35+ Historically Black Colleges and Universities (HBCUs) 
in our recruitment efforts and through $1.5+ million in grants with the 
United Negro College Fund (UNCF)
•
Keyword: governance
Governance
Community Engagement
Climate and Environment
People
 CORE GOAL 3
CREATE MORE EQUITABLE 
OPPORTUNITIES
Remove barriers to and within Delta through 
equity-focused programs and partnerships
Progress and highlights
•	 Committing to serve as the OneTen Atlanta City Lead 
to mobilize Georgia businesses to promote equity 
through skills-based talent practices that support 
OneTen’s mission to hire, promote and advance one 
million Black individuals into family-sustaining careers 
•	 Engaging policy leaders on issues impacting 
the Black community at the annual legislative 
conference of the Congressional Black Caucus 
Foundation in Washington, D.C. 
•	 Partnering with Unlock Potential to provide at-risk young 
adults who have faced injustice wit
Keyword: governance
Governance
Community Engagement
Climate and Environment
People
FACES OF TRAVEL 2.0
Faces of Travel is a platform that aims 
to address the lack of diversity in travel 
culture. We teamed up with Adobe and 
impact-focused creative company Kin 
to launch a library of inclusive photos 
and videos that champion authentic, 
stereotype-defying representations of 
diverse travelers. In 2023, we added 100 
images to the collection, which is available 
for anyone to download free of charge.
Creating an Inclusive Customer Experience
Delta continues to create inclusive travel experiences 
for all customers, including those with disabilities. 
Accessible air travel is a collective effort throughout 
the industry, and close collaboration with the disability 
comm
Keyword: governance
Governance
Community Engagement
Climate and Environment
People
Compensation and Benefits
Delta’s Total Rewards Package
Delta’s mission of connecting the world starts 
with more than 100,000 employees who deliver an 
unparalleled and award-winning travel experience 
each day. Delta fosters its workplace culture by 
investing in employees with industry-leading total 
compensation, holistic wellbeing programs and career 
development opportunities. 
Our overarching philosophy is to provide 
industry-leading total rewards for industry-leading 
performance. It is our firm belief that when Delta 
achieves our financial, operational and service goals, 
every employee shares in the company’s success.
BASE PAY
In support of our philosophy of industry-leading
Keyword: governance
Governance
Community Engagement
Climate and Environment
People
Other Total Rewards Programs
Our comprehensive Total Rewards program extends 
beyond compensation. In addition to paid vacation, 
personal time and maternity and parental leave, we 
offer multiple medical insurance plans and holistic 
wellness programs to help our people thrive. Please 
see the following page for details on our best-in-class 
portfolio of employee wellness benefits. 
Delta employees can take advantage of several 
travel-related perks, including unlimited standby 
privileges to any Delta destination; discounts 
on Delta-confirmed airfare, Delta Vacations and 
Delta Cargo; and savings on hotel reservations 
and car rentals. Additionally, Delta provides basic 
life insurance
Keyword: governance
Governance
Community Engagement
Climate and Environment
People
Employee Wellness
Delta’s holistic wellness strategy is 
grounded in the belief that if we take care 
of our employees, they will, in turn, take 
care of our customers and communities. 
We call this the virtuous circle. The 
Delta Wellness program aspires to build 
a resilient workforce of the future by 
investing in the physical, emotional, social 
and financial wellness of our people.
By enabling our people to thrive, we are 
connecting the world and changing it 
for the better. Listening to our people, 
meeting them where they are and 
responding with meaningful action isn’t 
just a responsibility – it’s core to our DNA.”
DR. HENRY TING
Senior Vice President and Chief 
Health and Welln
Keyword: governance
Governance
Community Engagement
Climate and Environment
People
Climate and 
Environment
IN THIS SECTION
28	
Our Path to Sustainability
29	
Eliminating Our Climate 
Impact From Flying
36	
Embedding Sustainability 
in Everything We Do
40	 Additional Climate-Related 
Disclosures
47	
Environmental Compliance 
and Stewardship
Our Path to Sustainability
Delta believes a key part of our mission to 
connect the world is helping to connect people 
to a more sustainable future of travel. Setting 
a bold vision and accelerating our work to 
deliver more sustainable travel experiences 
is not just good for communities and our 
planet – it’s also essential to positioning 
our business to thrive far into the future.
Addressing the challenges posed by climate chang
Keyword: governance
Governance
People
Community Engagement
Climate and Environment
Eliminating Our Climate Impact From Flying
We believe that addressing the climate 
impact of aviation is essential to helping 
meet global emissions goals while 
preserving the vital role that air travel 
plays in global connectivity and commerce. 
That is why we continue to focus our 
strategy on decarbonizing our airline 
operations and value chain with the goal 
of achieving net-zero emissions by 2050. 
Our Climate Strategy
Because the vast majority of our GHG emissions 
come from jet fuel, achieving net-zero emissions 
by 2050 depends on our ability to successfully 
decarbonize our flight operations. Our integrated 
strategy combines several key levers, including 
adding more fuel-eff
Keyword: governance
Governance
People
Community Engagement
Climate and Environment
EFFICIENT AIRCRAFT OPERATIONS
An important near-term lever for decarbonization is 
identifying and implementing operational initiatives 
that reduce fuel consumption and lower emissions 
intensity. This ongoing work is led by Delta’s 
Carbon Council, an established group of senior 
leaders responsible for driving reductions in fuel 
consumption through cross-divisional collaboration.
In 2023, the Carbon Council helped realize new 
incremental fuel savings through initiatives such 
as working with air traffic control authorities to 
find more efficient flight paths for select flights 
between the United States and South America. 
This translated into fuel savings of 321,521 gallons 
for ju
Keyword: governance
Governance
People
Community Engagement
Climate and Environment
As illustrated by the figure below, we currently aim 
to deliver cumulative operational fuel savings of 1.1 billion 
gallons by 2035, compared to a base year of 2019.
Reducing Aircraft Fuel Use on the Ground
Another important lever for reducing fuel burn is limiting 
the use of APUs while aircraft are on the ground. In 
support of this effort, we are working with airport 
partners to purchase and install ground power units 
(GPUs) and preconditioned air (PCA) units at several 
hubs. For example, in 2023, the Wayne County 
Airport Authority, in collaboration with Delta, was 
awarded $4.2 million from the U.S. Federal Aviation 
Administration’s (FAA) Voluntary Airport Low Emissions 
(VALE)
Keyword: governance
Governance
People
Community Engagement
Climate and Environment
SAF Procurement
Delta is committed to being a key partner in the growth 
and development of the SAF industry by signing short- 
and long-term offtake agreements with multiple SAF 
producers. We currently aim to procure more than 400 
million gallons of SAF annually by the end of 2030, to 
support our goal of 10% SAF utilization by that date. 
By committing to future offtakes from SAF producers, 
we aim to help stimulate the investment required 
to scale production. To date, we have negotiated 
offtake arrangements for future supply with a focus 
on diversifying both the range of technologies and the 
producers in our portfolio. Our strategy also involves 
striking a balance between short-
Keyword: governance
Governance
People
Community Engagement
Climate and Environment
COLLABORATING TO FORM THE MINNESOTA SAF HUB
Through the GREATER MSP Partnership, 
Bank of America, Delta, Ecolab and Xcel 
Energy established the Minnesota SAF Hub – 
the first large-scale SAF Hub in the United 
States – which will foster collaboration among 
key players across the value chain to scale 
SAF production and related innovation. In 
addition to the anchor members, this effort 
involves other key partners and stakeholders, 
including the State of Minnesota, the 
Metropolitan Airports Commission, the 
University of Minnesota and knowledge 
partner McKinsey & Company. 
The coalition is deploying a multi-phased 
approach to scaling production that begins 
with promoting the flow
Keyword: governance
Governance
People
Community Engagement
Climate and Environment
REVOLUTIONARY FLEET
Transitioning to more fuel-efficient aircraft is one 
of the most important opportunities we have to 
reduce emissions both now and in the future. 
Our strategy includes ongoing fleet renewal – 
with next-generation aircraft delivered in 2023 
achieving, on average, 28% greater fuel efficiency 
per seat mile than aircraft retired since 2019 – as 
well as partnerships and investments to support 
development of revolutionary technologies such as 
hydrogen and electric propulsion.
43
Next-generation aircraft 
delivered in 2023
5.5%
Improvement in fleet-wide fuel 
efficiency since 2019
AT A GLANCE: REVOLUTIONARY FLEET
CORE CHALLENGE
Improving fleet-wide 
fuel efficiency th
Keyword: governance
Governance
People
Community Engagement
Climate and Environment
DELTA’S $1B COMMITMENT AND CARBON OFFSETS
In 2020 Delta announced a $1 billion commitment 
over 10 years towards carbon neutrality. However, 
in 2022, we refocused our sustainability strategy by 
outlining a commitment to net-zero GHG emissions 
by 2050 and concluded our offsetting program as of 
March 31, 2022. As we’ve refined our plan to achieve 
our long-term sustainability goals and our net-zero 
ambitions, we recognize that our prior commitment 
has been subsumed by these goals and success 
will ultimately require more than $1 billion. 
Carbon offsets will likely play a continuing role 
in compliance with ICAO’s Carbon Offsetting 
and Reduction Scheme for International Aviation. 
In
Keyword: governance
Governance
People
Community Engagement
Climate and Environment
Embedding Sustainability in Everything We Do
Although emissions from flying represent the 
majority of Delta’s environmental footprint, we also 
strive to reduce environmental impacts elsewhere 
in our operations by developing a sustainability 
mindset across our business. Delta has adopted 
sustainability goals in three distinct areas, under 
the organizational pillar of Embedding Sustainability 
in Everything We Do.
THE TRAVEL EXPERIENCE
Reducing waste and incorporating more sustainable 
products onboard our aircraft helps us reduce our 
environmental impact, enhance the customer experience 
and improve our operations. Our long-term goal is to 
achieve 100% diversion of waste related to
Keyword: governance
Governance
People
Community Engagement
Climate and Environment
Reducing Single-Use Plastics
We continue to focus on minimizing single-use 
plastics on board our aircraft. Key achievements 
have included fully replacing plastic cutlery 
with bamboo across our aircraft operations for 
all customers, introducing dishware made from 
biodegradable material and utilizing premium 
paper placemats on international flights. 
We have also been working hard to address one 
of our most significant waste streams: single-use 
plastic cups. In 2023, we took a significant step 
forward by beginning onboard testing of new 
paper cups on select flights. The new cups are the 
result of several years of prototyping and testing 
to find a cup capable of withstanding hot,
Keyword: governance
Governance
People
Community Engagement
Climate and Environment
GROUND OPERATIONS AND FACILITIES
Delta’s sustainability efforts also extend to ground 
services and key operational sites, including 
terminals, maintenance facilities and corporate 
offices. Our strategy focuses both on reducing GHG 
emissions – with a long-term goal of 100% net-zero 
operations – and addressing other environmental 
impacts such as waste.
AT A GLANCE: GROUND OPERATIONS AND FACILITIES
CORE CHALLENGE
Reducing the environmental 
impact of ground service 
equipment (GSE), facilities 
and other operations
OUR ROLE
Electrifying Delta equipment, 
sourcing renewable 
electricity and driving other 
initiatives to reduce energy, 
waste and emissions 
 OUR GOALS
2025
50%
GSE electr
Keyword: governance
Governance
People
Community Engagement
Climate and Environment
SUPPLY CHAIN
Sustainable sourcing supports our focus on creating 
a world-class supply chain while advancing our 
longstanding commitment to ethical and responsible 
procurement practices. Our current priorities include 
gaining greater insight into the environmental 
performance of suppliers and sourcing more sustainable 
alternatives within key purchasing categories.
AT A GLANCE: SUPPLY CHAIN
CORE CHALLENGE
Understanding and reducing 
environmental impacts associated 
with the goods and services we 
purchase to run our business
OUR ROLE
Creating transparency and 
accountability in our supply chain
 OUR GOALS
2025
100%
Of preferred vendors on 
carbon tracking system
2030
100%
Of preferre
Keyword: governance
Governance
People
Community Engagement
Climate and Environment
Additional Climate-Related Disclosures
In addition to addressing our climate impact 
from flying, it is also important for us to 
understand and respond to the impact of 
climate change on our business, including 
identifying and evaluating climate-related 
risks and opportunities and ensuring the 
resilience of our strategy and operations 
under different climate scenarios. 
In this section, we summarize additional aspects 
of our approach to climate change in line with the 
recommendations of the Task Force on Climate-
related Financial Disclosures (TCFD). This section 
also provides updates on our advocacy related to 
federal, state and international climate policies. 
Climate-Related
Keyword: governance
Governance
Delta works hard to ensure that the opportunities and 
risks brought about by climate change are handled in 
a way that is consistent with the company’s overall 
risk management strategy, governance framework and 
management practices. 
The Board of Directors oversees climate-related 
matters, including through specific Board Committee 
responsibilities. The Corporate Governance 
Committee of the Board oversees our environmental 
sustainability strategy, goal setting and opportunities 
and risks, receiving updates on our progress through 
regular briefings – which occurred twice in 2023. 
The Audit Committee of the Board reviews our 
Enterprise Risk Management (ERM) processes, 
including climate-related risks, and oversees the 
reporting o
Keyword: governance
Governance
People
Community Engagement
Climate and Environment
Climate Risk Management
Delta’s climate strategy is informed and guided 
by the ongoing identification and assessment of 
climate-related risks and opportunities relevant to 
our business. 
To further inform and strengthen our understanding 
and management of climate-related risks, we 
conducted an initial climate risk assessment and 
scenario analysis in 2021. In 2023, we undertook 
a more detailed assessment incorporating newer 
research findings, updated modeling and other 
improvements to enhance our understanding of 
climate-related risks – physical risks and transition 
risks – over the short-, medium- and long-term. 
The risk assessment process was conducted in 
alignment with the
Keyword: governance
Governance
People
Community Engagement
Climate and Environment
TIME HORIZON: 
 Short: before 2025 | 
 Medium: 2025–2035 | 
 Long: 2036 and beyond
POTENTIAL IMPACT: 
 High | 
 Medium | 
 Low
Analysis of Climate-Related Physical Risks 
RISK
DESCRIPTION
TIME HORIZON
POTENTIAL 
IMPACT1
(RCP 8.5)
RISK MITIGATION AND GOVERNANCE STRATEGIES
Extreme weather events2 
Increasing frequency and intensity of extreme weather events, such as hurricanes or 
typhoons, may lead to infrastructure damage and/or delays or cancellations of service 
at affected airports.
Additionally, events such as hurricanes in the Gulf of Mexico could lead to disruptions in 
our fuel supply chain and operations. These disruptions may result in increased fuel costs, 
increased costs in ha
Keyword: governance
Governance
People
Community Engagement
Climate and Environment
TIME HORIZON: 
 Short: before 2025 | 
 Medium: 2025–2035 | 
 Long: 2036 and beyond
POTENTIAL IMPACT: 
 High | 
 Medium | 
 Low
Analysis of Climate-Related Physical Risks 
RISK
DESCRIPTION
TIME HORIZON
POTENTIAL 
IMPACT1
(RCP 8.5)
RISK MITIGATION AND GOVERNANCE STRATEGIES
Sea-level rise
Sea-level rise could lead to permanent inundation of low-lying infrastructure at some 
airports, which would result in disruptions to Delta’s business and operations.
Our partners at vulnerable airports continue to take a variety of steps to address risks related 
to rising sea levels. For example, the Port Authority of New York and New Jersey has already 
completed a $2.3B Hurricane Sandy recovery and hard
Keyword: governance
RISK MITIGATION AND GOVERNANCE STRATEGIES
Uncertainty of future 
supply of fossil jet fuel
Technology, 
Market, 
Policy/Legal
The availability of fossil jet fuel could be impacted due to national and global climate policies, as 
well as by changes in global economic conditions, geopolitical events, available technology or 
other factors. Fuel supply disruptions may result in higher costs or operational challenges.
(STEPS)
Delta’s strategy for mitigating cost and supply risks associated with jet fuel includes our ownership of 
Monroe Energy, LLC (Monroe) and its operation of the Trainer Refinery in Pennsylvania. Our ownership of 
Monroe is part of our strategy to mitigate the cost of the refining margin reflected in the price of jet fuel.
As part of this strategy, we con
Keyword: governance
Governance
People
Community Engagement
Climate and Environment
TIME HORIZON: 
 Short: before 2025 | 
 Medium: 2025–2035 | 
 Long: 2036 and beyond
POTENTIAL IMPACT: 
 High | 
 Medium | 
 Low
Analysis of Climate-Related Transition Risks
RISK
RISK TYPE
DESCRIPTION
TIME HORIZON
POTENTIAL 
IMPACT3
(NZE/STEPS 
Scenario)
RISK MITIGATION AND GOVERNANCE STRATEGIES
Policy/legal risks 
associated with 
carbon pricing and 
other regulatory 
requirements that 
increase operating costs
Policy/Legal
Existing or emerging policies and regulations designed to place a price on carbon emissions 
may lead to increased operating costs. These costs may be more significant if imposed in the 
medium term versus the long-term as our emissions decline in a net-zero scenario.
Keyword: governance
Governance
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Climate and Environment
Delta’s GHG emissions inventory is calculated 
and verified in accordance with the GHG 
Protocol, which aligns with the SBTi framework. 
More detailed figures are provided on 
page 64 and our verification statement 
is available on page 63. 
SCOPE 1
Consists of all direct emissions generated by 
Delta’s operations, including the combustion 
of jet fuel and SAF by Delta mainline aircraft 
and wholly owned subsidiaries, fuel use for 
ground support equipment and other ground 
operations, and chemical use.
SCOPE 2
Consists of GHG emissions resulting from 
the generation of electricity, heat or steam 
purchased by Delta in owned and leased 
facilities, such as airport spaces.
SCOPE 3
In 2023,
Keyword: governance
Governance
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Community Engagement
Climate and Environment
Climate Lobbying 
As part of the highly regulated global aviation 
industry, we advocate for thoughtful, harmonized 
policies that will help us achieve our climate 
goals. This includes engaging with policymakers, 
regulators, academics and thought leaders involved 
in developing and advancing relevant policies – 
especially those intended to commercialize the 
burgeoning SAF industry and support breakthrough 
innovations in flight.
OVERSIGHT AND COORDINATION 
Delta’s climate policy development efforts are 
led by the Vice President, Government Affairs – 
Sustainability, based in Washington, D.C., who 
reports to our Senior Vice President, Government 
Affairs. This leadership position is
Keyword: governance
Governance
People
Community Engagement
Climate and Environment
Environmental Compliance 
and Stewardship
As part of Delta’s sustainability mindset 
and to protect our employees, our 
customers and the communities we 
serve, we view environmental compliance 
and stewardship through a broad lens, 
with established programs focused 
on air and water quality, responsible 
waste management, incident response, 
remediation and industrial hygiene. 
Delta’s Environmental team establishes the 
company’s strategy, policies and management 
systems, which provide the framework for 
maintaining compliance with the complex array 
of environmental regulations. Additionally, the 
team works across Delta’s airline operations 
to develop best management practices that
Keyword: governance
Governance
People
Community Engagement
Climate and Environment
Community 
Engagement
IN THIS SECTION
50	 Charitable Giving
54	 Employee Fundraising 
and Volunteering
Delta’s mission to connect the world is grounded in 
our commitment to positively impact the communities 
where we live, work and serve. Making a difference 
through charitable giving, employee-driven fundraising 
and volunteerism has been core to our company and 
culture for nearly 100 years. We invest our time, skills 
and resources – through partnerships with local, national 
and global nonprofits and other strategically aligned 
organizations – to drive progress in pillars of focus: 
environment, equity, education and entire wellness.
Companies like Delta Air Lines set a model for 
o
Keyword: governance
Governance
People
Climate and Environment
Community Engagement
Charitable Giving
Our charitable giving program, which includes 
support from Delta Air Lines and The Delta Air Lines 
Foundation, benefits local communities through 
contributions to partner organizations aligned with our 
four pillars. We tailor our giving to meet the evolving 
needs of society and our planet, focusing our local, 
national and global investments and resources where 
we can deliver both immediate and sustainable impact.
Environment
We work to cultivate greener, more 
sustainable communities and promote 
environmental advocacy.
Delta Air Lines and The Delta Air Lines Foundation 
have contributed $14 million to support Global 
Citizen’s efforts to deliver the 2030 United N
Keyword: governance
Governance
People
Climate and Environment
Community Engagement
Equity
We help provide underserved communities 
with equitable access to quality education, 
economic mobility and sustainable careers.
Delta is among the 37 founding companies of 
OneTen, a coalition that aims to hire, promote and 
advance 1 million Black individuals into family-
sustaining careers over 10 years. In 2023, we formally 
committed to serve as the OneTen Atlanta City Lead 
to mobilize the Georgia business community to 
promote equity through skills-based talent practices. 
While the coalition’s efforts are focused on Black 
talent, the Skills-First talent strategy benefits all 
employees – a key driver in fostering equitable 
outcomes through other Skills-First-based efforts
Keyword: governance
Governance
People
Climate and Environment
Community Engagement
Education
We take a Skills-First, purpose-driven 
approach to building the workforce 
of tomorrow.
Delta supports work readiness, entrepreneurship 
and financial literacy through a partnership with 
Junior Achievement – spanning 30 chapters on 
five continents – providing students with hands-
on experience through job shadowing, immersive 
simulations and other programs.
We fund 3DE by Junior Achievement programming – 
which uses interdisciplinary learning and real-world 
experiences to prepare high school students for careers 
in a fast-changing economy through critical thinking, 
problem solving, analytical reasoning, communication 
and collaboration – in 51 public high schools across 1
Keyword: governance
Governance
People
Climate and Environment
Community Engagement
Entire Wellness
We work with partner organizations to support 
all aspects of community health and well-being.
In 2023, Delta and The Delta Air Lines Foundation 
contributed $2.68 million to children’s hospitals 
globally, including Children’s Healthcare of Atlanta (to 
support Hughes Spalding Hospital), Children’s Hospital 
of Los Angeles, Great Ormond Street Hospital in 
London and Emma Children’s Hospital in Amsterdam.
SERVING THOSE WHO SERVE 
Delta proudly honors U.S. armed services 
members and military veterans who embody 
servant leadership, resilience and community. We 
have funded the construction of four Fisher House 
Foundation facilities, where families of military 
personnel
Keyword: governance
Governance
People
Climate and Environment
Community Engagement
Employee Fundraising and Volunteering
Delta people give back by donating 
their time, expertise and resources to 
community causes they care deeply about.
Matching Gifts to Education
The Delta Air Lines Foundation matches 
donations made by active employees, retirees and 
Board members to accredited, eligible nonprofit 
educational institutions, from pre-K through 
post-graduate, up to $5,000 per employee per year. 
In 2023, The Delta Air Lines Foundation matched 
$2.8 million in personal contributions made by 
Delta employees, retirees and Board members to 
eligible public and private nonprofit educational 
institutions in the United States and its territories.
HELPING CUSTOMERS DONATE
Keyword: governance
Governance
People
Climate and Environment
Community Engagement
Governance
IN THIS SECTION
56	
Board-Level Oversight
58	
Political Activity and 
Policy Engagement
58	
Business Ethics
59	
Data Privacy and 
Information Security
Board-Level Oversight
At the core of Delta’s governance structure is 
the history of a strong, independent Board of 
Directors composed of experienced members 
with diverse backgrounds, skills, experiences, 
gender, race and/or ethnicities.
The Board is committed to sound corporate 
governance in line with evolving best practices. 
Our governance structure and practices are 
described in detail in our Proxy Statement for the 
2024 Annual Meeting of Shareholders.
Oversight of ESG Matters
The Board of Directors understands, and is
Keyword: governance
social and governance (ESG) matters and their 
significance to our stakeholders.
The Board includes several directors with skills and 
experience relevant to these topics, with targeted 
expertise in risk management and data security. 
The Board’s diversity with respect to gender, race and 
ethnicity ensures a broad perspective in evaluating 
ESG matters. In addition, the Board has and continues 
to gain knowledge about evolving areas through, 
among other things, regular briefings and discussions 
with internal subject-matter experts. The Board also 
has access to external resources and education on a 
variety of these matters.
Oversight of ESG Risk
The Board of Directors has ultimate responsibility to 
oversee Delta’s Enterprise Risk Management (ERM) 
program
Keyword: governance
providing assurance the risk-governance systems 
are functioning appropriately.
The Board discusses risks throughout the year, 
particularly when reviewing our operating and 
strategic plans and when considering specific actions 
for approval. The Board manages oversight of risk 
through delegation to its committees with regular 
reporting to the entire Board. 
Delta has a robust oversight 
framework for ESG matters at the 
board and management levels.
About Our Board
As of December 31, 2023
INDEPENDENCE
All independent except CEO1 and ALPA2 nominee
	
2	 NOT INDEPENDENT
	
10	 INDEPENDENT
TENURE
Average tenure 6.7 years
	
5	 <5 YEARS
	
4	 5–10 YEARS
	
3	 >10 YEARS
DIVERSITY
7 of 12
DIRECTORS OF HISTORICALLY 
UNDERREPRESENTED GENDER, 
RACE AND/OR ETHNICITY
25%
FEMALE DIRECTORS
50%
Keyword: governance
Governance
DELTA LEADERSHIP COMMITTEE
The Delta Leadership Committee (DLC), under 
the leadership of our CEO and oversight of the 
Board of Directors, manages the strategic 
direction of our business, including the 
implementation of our ESG initiatives. 
DLC members or other executives who report 
directly to the DLC spearhead executive-level 
councils. These councils meet regularly to 
drive these efforts in coordination with cross-
functional working groups across the company.
The DLC is regularly briefed on various ESG 
matters by our Executive Vice President (EVP) - 
External Affairs and frequently engages with 
internal subject-matter experts on these 
topics. Over the course of 2023, the DLC was 
briefed on Delta’s long-term climate strategy
Keyword: governance
GOVERNANCE 
COMMITTEE
PERSONNEL & 
COMPENSATION 
COMMITTEE
SAFETY & SECURITY 
COMMITTEE
FINANCE 
COMMITTEE
Delta 
Leadership 
Committee
CHIEF EXECUTIVE 
OFFICER
 (HEAD OF DLC)
PRESIDENT
EVP – CHIEF 
FINANCIAL OFFICER
EVP – EXTERNAL 
AFFAIRS
CHIEF OPERATING 
OFFICER
EVP – CHIEF 
OF OPERATIONS
EVP – CHIEF 
PEOPLE OFFICER
EVP – CHIEF CUSTOMER 
EXPERIENCE OFFICER
EVP – CHIEF
 INFORMATION OFFICER
SVP – CHIEF 
HEALTH OFFICER
SVP – CHIEF 
MARKETING OFFICER
SVP – CHIEF 
DIGITAL OFFICER
SVP – CHIEF 
COMMUNICATIONS 
OFFICER
EVP – GLOBAL SALES 
AND DISTRIBUTION
SVP – BUSINESS 
DEVELOPMENT AND 
FINANCIAL PLANNING
PRESIDENT – 
INTERNATIONAL
Executive-Level 
Councils
RISK 
COUNCIL
SAFETY 
COUNCIL
DEI 
COUNCIL
ESG 
COUNCIL
PEOPLE & 
WELLNESS 
COUNCIL
CARBON 
COUNCI
Keyword: governance
Governance
Political Activity and 
Policy Engagement
Delta is committed to being a positive voice 
on public policy issues that impact not only 
the airline industry but also our customers, 
our people and the communities we serve. 
We care about a wide range of issues, including 
fair trade, competition policy, safety and 
security, workforce development, energy and the 
environment, and climate change policy. Managing 
our advocacy and regulatory compliance activities 
is the responsibility of our EVP – External Affairs 
in conjunction with our SVP – Government Affairs 
and our Vice President (VP) – State and Local 
Government Affairs. The DLC and the Corporate 
Governance Committee of the Board regularly 
receive formal reports on our policy prior
Keyword: governance
Governance
Data Privacy and Information Security
We recognize that data protection and 
privacy practices are key elements of our 
customers’ experience and contribute to the 
safety and efficiency of our operations. 
The Audit Committee of our Board is responsible 
for reviewing cybersecurity risks and overseeing the 
security and operations of our information technology 
systems. Our IT Risk Team monitors and regularly 
reports on cyber risk so that senior leadership 
can make informed business decisions. Security 
awareness activities go beyond annual training and 
include engagement and reinforcement activities 
to help our employees understand that their role in 
protecting our company is just as important as the 
technologies we have in place.
Keyword: governance
strategy and governance of cybersecurity, please see 
our Annual Report on Form 10-K for the fiscal year 
ended December 31, 2023, as filed with the Securities 
and Exchange Commission.
59
Introduction
Appendix
Safety
People
Community Engagement
Climate and Environment
Governance
Appendix
IN THIS SECTION
61	
Reporting Frameworks
63	
Emissions Verification
64	 Historical Emissions Data
64	 Environmental Data
65	
Legal Disclaimer
Reporting Frameworks
Sustainability Accounting Standards Board (SASB) Index
TOPIC
METRIC
CODE
RESPONSE
Activity Metrics
Available seat kilometers (ASK)
TR-AL-000.A 
437,782.60 million
Passenger load factor
TR-AL-000.B 
85%
Revenue passenger kilometers (RPK) 
TR-AL-000.C 
373,754.84 million
Revenue ton kilometers (RTK)
TR-AL-000.D 
39,562.2
Keyword: governance
Governance
People
Community Engagement
Climate and Environment
Appendix
Taskforce On Climate-related Financial Disclosures (TCFD) Index
DISCLOSURE CATEGORY
RECOMMENDED DISCLOSURE
RELEVANT SECTIONS
Governance
Disclose the organization’s 
governance around 
climate-related risks 
and opportunities.
a)	 Describe the board’s oversight of climate-related risks and opportunities.
b)	 Describe management’s role in assessing and managing climate-related risks.
Climate and Environment:
	 Climate-Related Governance
Governance:
	 Board-Level Oversight
	 Board Committee ESG Oversight Roles
	 Management-Level Oversight and Implementation
Strategy
Disclose the actual and 
potential impacts of 
climate-related risks 
and opportunities on the 
organization’s busines
Keyword: governance
Governance:
	 Board-Level Oversight
Metrics and Targets
Disclose the metrics and targets 
used to assess and manage 
relevant climate-related risks 
and opportunities.
a)	 Disclose the metrics used by the organization to assess climate-related risks 
and opportunities in line with its strategy and risk management process.
b)	 Disclose Scope 1, Scope 2, and if appropriate, Scope 3 GHG emissions and the related risks.1
c)	 Describe the targets used by the organization to manage climate-related risks 
and opportunities and performance against targets.
Climate and Environment:
	 Our Path to Sustainability
	 Our Climate Strategy
	 GHG Emissions Inventory
Appendix:
	 Historical Emissions Data
1.	 Delta responds annually to the CDP Climate Change questionna
Keyword: governance
Governance
People
Community Engagement
Climate and Environment
Appendix
Emissions Verification
We obtain third-party verification of our 
greenhouse gas emissions on an annual basis.
Dillon Consulting conducts our emissions 
verification and provides a reasonable level of 
assurance on our Environmental Statement of 
Greenhouse Gas Emissions for reporting.
The emissions reported for 2023 were calculated 
and verified using the GHG Protocol, which aligns 
with the SBTi framework.
The 2019, 2021 and 2022 emissions shown in 
the Climate and the Environment section of this 
report are also calculated using the GHG Protocol.
May 7, 2024
Delta Air Lines
1030 Delta Boulevard
Atlanta, GA 30320
United States
To whom it may concern,
Dillon Consulting Limited (
Keyword: governance
Governance
People
Community Engagement
Climate and Environment
Appendix
Historical Emissions Data
Climate Metrics 
and Targets
Our climate strategy is guided 
by metrics and targets that 
help to drive and serve as key 
indicators of our progress. 
GHG EMISSIONS INVENTORY
We assess our impact and 
progress primarily through 
ongoing evaluation of our direct 
and indirect greenhouse gas 
(GHG) emissions.
Visit the Delta 2023 ESG 
Report site for information 
on Fuel Efficiency.
GHG Emissions Inventory (metric tons CO2e)1,2
2019 (baseline)
2021
2022
2023
SCOPE 1
Jet Fuel – Mainline Delta
34,967,854
22,647,716
28,905,698
34,078,477
Sustainable Aviation Fuel
93
203
Jet Fuel – Wholly-Owned Subsidiaries
2,181,283
1,745,400
1,668,437
1,616,701
Ground operat
Keyword: governance
Governance
People
Community Engagement
Climate and Environment
Appendix
Legal Disclaimer
The statements in this report that are not historical 
facts, including statements regarding our estimates, 
expectations, beliefs, intentions, projections, goals, 
aspirations, commitments or strategies for the 
future, should be considered “forward-looking 
statements” under the Securities Act of 1933, as 
amended, the Securities Exchange Act of 1934, 
as amended, and the Private Securities Litigation 
Reform Act of 1995 and any other available safe 
harbors under the federal securities laws. Many of 
the standards and metrics used in preparing this 
report, including the forward-looking statements 
herein, continue to evolve and are based on 
management assump
Keyword: governance
Governance
People
Community Engagement
Climate and Environment
Appendix
MORE AT ESGHUB.DELTA.COM
Keyword: tax
401(k) contributions and payroll taxes), 
equivalent to 5.57% of eligible earnings 
per employee. This comes on the heels of 
a special payout of $1,250 per employee 
in early 2022 to recognize a return to 
profitability in the second half of 2021.
SHARED REWARDS PAYOUT 
In 2022, a total of $61 million was paid out to employees under this program as a result of 
meeting corporate-wide operational goals related to baggage handling, completion factor,  
on-time arrivals and domestic Net Promoter Score.
401(k)
We make an automatic contribution equal to 3% of eligible earnings 
for our primary plan, which includes most domestic employees. We 
also match 100% of up to 6% of eligible earnings contributed to the 
plan by the employee, resulting in a combined contribution of 15% 
when
Keyword: tax
federal level, a 10-year SAF-specific Blenders Tax Credit coupled 
with a dedicated grant program are some of the policy supports 
necessary to help catalyze the domestic market. Additionally, 
at the state level, incentives and programs such as California’s 
Low Carbon Fuel Standard’s voluntary opt-in program for SAF 
need to be more widely adopted to bring SAF to other geographic 
locations economically. As international governments seek to drive 
investment in SAF, we caution that mandates without incentives 
will fail to ensure sufficient supply and reasonable pricing.
What Is Sustainable Aviation Fuel?
SAF is an alternative jet fuel that achieves lower life cycle GHG emissions 
compared to conventional jet fuel using various feedstocks such as used 
cooking oil, cellulosic waste and m
Keyword: tax
(e.g., tax incentives, grants, R&D investment, 
voluntary opt-in), as there is no scalable market 
where SAF can compete on a level playing field 
with the on-road fuels market.
CLIMATE LOBBYING
This section of our ESG report highlights our climate lobbying activities in which we 
have engaged directly and indirectly through trade associations from January 1, 2022, 
through December 31, 2022. This section updates our 2021 Climate Lobbying Report, 
released in March 2022 and consistent with that report, includes climate-related 
lobbying activities by or on behalf of our wholly owned subsidiary Monroe Energy, 
LLC (Monroe), which operates the Trainer Refinery and related pipelines and terminal 
assets that supply jet fuel to our airline operations thr
Keyword: tax
development of the SAF market via targeted tax incentives and 
grants. Specifically, we supported the enactment of the SAF 
provisions in the Inflation Reduction Act (IRA) and in its earlier 
iterations (e.g., Build Back Better 2.0) as well as standalone 
policy measures such as the Sustainable Skies Act and the 
Aviation Emissions Reduction Opportunity (AERO) Act. 
4.	 Within the IRA, we also supported provisions that will enable 
the development of next-generation power to liquids (PtL) 
technology, among other breakthroughs – key to achieving 
net-zero emissions – including incentives for renewable 
electricity, clean hydrogen and carbon capture technologies. 
Additional policy measures of significance included the first-
ever commercial EV credit and new as well as expanded loan 
g
Keyword: tax
fuel tax, which will be implemented in the summer of 2023. 
	
y
In Hawaii, we successfully advocated to ensure SAF was eligible 
for the reinstated Renewable Fuels Production Tax Credit 
(SB2478) and worked with our trade association to advance the 
enactment of a new Low Carbon Fuel Advisory Board, inclusive 
of a commercial airline board member. 
55
Introduction
Safety
People
Environment
Climate Lobbying
Community
Governance
Appendix
MONROE – DIRECT LOBBYING
At the federal, state and local levels, we also engaged in lobbying activities designed to reduce costs and enhance 
options for compliance flexibility associated with Monroe’s operation of the Trainer refinery. We own Monroe as 
part of our strategy to mitigate the cost and supply risks asso
Keyword: tax
4.	 A4A and IATA have opposed environmental taxes and fees 
where the revenue collected goes to national treasuries rather 
than aviation climate mitigation efforts, resulting in increased 
costs for travelers and the industry without corresponding 
benefits for the climate. Increased costs to the industry also 
reduce the ability of airlines to invest in new and more fuel-
efficient aircraft and technologies.
5.	 A4A and IATA advocate for globally aligned and coordinated 
measures to ensure that applicable measures are most 
effective and efficient and that airlines do not pay multiple 
times for the same ton of emissions. Without global 
harmonization, a patchwork of regional or national measures 
would only serve to increase the administrative burden 
and cost for airlines that often o
Keyword: tax
well as the imposition of a state carbon tax on jet fuel 
(HB1639 and SB2007). Both positions are consistent with 
our principle of supporting harmonized national and 
international approaches to reducing aircraft emissions.
62
Introduction
Safety
People
Environment
Climate Lobbying
Community
Governance
Appendix
6.	 IATA has opposed per-flight emissions disclosures at the national 
level due to variance in emissions methodologies by state that 
could lead to inconsistent and non-comparable disclosures 
and instead urged that any such requirements use a standard 
international methodology, which IATA is currently developing. 
 
With respect to Delta’s non-aviation-specific trade 
associations, the U.S. Chamber has not specifically taken a 
public position on the stated temperature goa
Keyword: tax
the Chamber and BRT actively opposed, on tax policy 
grounds, the overall Inflation Reduction Act (IRA) legislative 
package, which contained a variety of climate change-related 
provisions, including incentives to support SAF development, 
which Delta actively supported - although we did not take 
a position on the non-climate change related provisions 
of the broader package. Following direct engagement 
from member companies, the BRT expressed support for 
the provisions that incentivized clean energy technology 
deployment and the U.S. Chamber pointed to its growing 
support for bipartisan clean energy policies and expressed 
disappointment that the climate and clean energy provisions 
were tied to partisan legislation that they could not support. 
Both organizations were ultimat