exo-is/governance-reporting-on-listed-companies huggingface dataset:
Keyword: governance
and Governance Committee considers a number of factors, 
including characteristics such as gender, race and national 
origin when evaluating potential Board candidates.
Innovation
Knowledge of how to 
anticipate consumer 
and technological trends
Content
Experience with the 
entertainment and
 
media industry
International
Expertise in global 
business cultures and 
consumer preferences
Introduction
Environment
Social
Appendix
Governance
Strategy Alignment
Our board has the experience and expertise 
that aligns with these important facets of our 
long-term strategy
Corporate 
Governance
Our corporate governance structure is designed to find the 
right balance of rights and responsibilities among 
shareholders, the Board and management, and to provide 
ap
Keyword: governance
media landscape changes, we believe our governance 
structure also allows us to adjust our service to meet the 
needs and desires of our members.
58
ESG Report 2023
Introduction
Environment
Social
Appendix
Governance
Executive Directors
Independent Directors
Ted Sarandos
co-Chief Executive Officer 
and President of the 
Company and Director
Reed Hastings
Executive Chairman
 
of the Board
Mathias Döpfner 
Compensation Committee
Leslie Kilgore 
Audit Committee
Anne Sweeney
Compensation Committee
Richard Barton 
Audit Committee
Timothy Haley
Compensation Committee 
(Chair)
Ann Mather 
Audit Committee (Chair)
Ambassador Susan 
Rice
Nominating and 
Governance Committee 
Greg Peters
co-Chief Executive Officer  
and President of the 
Company and Director 
Jay C. Hoag
Lead Independent 
Director, N
Keyword: governance
and Governance 
Committee (Chair)
Brad Smith
Nominating and 
Governance Committee
Strive Masiyiwa
Nominating and 
Governance Committee
As of the end of 2023, women made up 40% of our independent directors and 
. 
Two independent directors come from a historically underrepresented ethnic and/or racial background. 
We maintain our current Board diversity matrix on our investor relations website.
31% of our overall Board
59
Corporate Governance
Enterprise Risk
Ethics and Compliance
IP Protection & Piracy
COMPANY MANAGEMENT
The executive team, led by our co-Chief Executive Officers, supervises day-to-day risk 
management processes, including identifying, assessing, monitoring, managing and mitigating 
significant business risks. Company management reports to
Keyword: governance
GOVERNANCE COMMITTEE
Primary committee responsible 
for Board structure, governance 
and director independence, as 
well as assisting the Board in 
overseeing ESG matters
AUDIT COMMITTEE
Oversees matters of financial 
and legal risk, including 
cybersecurity risk
COMPENSATION COMMITTEE
Oversees risks related to 
compensation issues
Board Oversight
The Board’s role includes reviewing and discussing areas of 
material risk to Netflix — including overall enterprise, 
strategic, operational, financial and legal risks — with 
management. The Board also oversees the Company’s ESG 
efforts — including human capital management, inclusion, 
diversity and sustainability (including climate strategy) — 
and oversees succession planning. 
The Board receives regul
Keyword: governance
Governance
ESG Report 2023
Corporate Governance
Enterprise Risk
Ethics and Compliance
IP Protection & Piracy
01
One share, one vote: We have a single 
class of shares with each share entitled to 
one vote.
02
Majority voting standard: We have a 
majority voting standard in uncontested 
director elections.
03
Annual director elections (fully 
declassified by 2025): We have phased-
in the declassification of our Board with 
directors elected at this year’s annual 
meeting serving one-year terms and the 
entire Board standing for annual elections 
beginning in 2025.
04
Elimination of supermajority voting: We 
eliminated supermajority voting provisions 
in our Charter and Bylaws.
05
Proxy Access: A group of up to 20 
stockholders, owning at least 3% of
Keyword: governance
Governance Committee must then make a 
recommendation to the Board regarding 
whether to accept or reject the resignation 
or take other action. The Board will act on 
the Nominating and Governance 
Committee's recommendation and 
publicly disclose its decision and the 
rationale within 90 days from the date the 
election results are certified.
08
Policy on directors’ service on other 
public company boards: As part of our 
newly adopted corporate governance 
guidelines, we have included a policy that 
the Netflix co-CEOs may not serve on 
more than two boards of other public 
companies in addition to the Netflix 
Board, and that directors other than the 
co-CEOs, may not serve on more than 
four boards of other public companies in 
addition to the N
Keyword: governance
Governance Structure
Our goal is to align our corporate governance practices and 
shareholder rights with the long-term interests of 
shareholders. To that end, we’ve adopted the following:
Introduction
Environment
Social
Appendix
Governance
ESG Report 2023
61
Corporate Governance
Enterprise Risk
Ethics and Compliance
IP Protection & Piracy
Corporate Governance
Enterprise Risk
Ethics and Compliance
IP Protection & Piracy
Introduction
Environment
Social
Appendix
Governance
ESG Report 2023
Compensation Program Changes.
In response to shareholder feedback and engagement, the 
compensation committee significantly changed our 
executive compensation program to: (1) eliminate the ability 
to allocate compensation between cash salary and stock 
options for
Keyword: governance
Adoption of Corporate Governance Guidelines, which 
includes a policy on directors’ service on other public 
company boards.
We adopted corporate governance guidelines, which in 
conjunction with our charter and bylaws, provide the 
framework pursuant to which the Board oversees the 
Company’s business in accordance with its fiduciary 
responsibilities. The corporate governance guidelines 
address various issues such as board composition, director 
qualifications, board terms, board responsibilities and 
procedures, among other items. In particular, the corporate 
governance guidelines include a policy for directors’ service 
on other public company boards.
45 Refer to the Netflix 2024 Proxy Statement for further detail.
46 Ownership data presented in this section is base
Keyword: governance
our governance structure — including our compensation 
program. This provides a direct opportunity to exchange 
information and perspectives, and the input from our 
shareholders will continue to inform our ongoing ESG 
programs as we evolve and grow.
We also engaged with the proxy advisory firms, Glass Lewis 
and Institutional Shareholder Services (ISS). Based on these 
engagements in the past year and the Board’s ongoing 
evaluation of best practices, the Board has made several 
changes to our disclosures and corporate governance 
practices.
Adoption of Human Rights Statement.
We adopted a Human Rights Statement that sets forth a 
commitment to respecting internationally recognized human 
rights as defined by the International Bill of Human Rights. Ref
Keyword: governance
Corporate Governance
IP Protection & Piracy
Enterprise Risk
Ethics and Compliance
Introduction
Environment
Social
Appendix
Governance
ESG Report 2023
Enterprise Risk
We review enterprise risks on an ongoing basis and try to 
manage risk in a way that will help create, preserve and 
realize value for our members and shareholders. Our 
approach to enterprise risk management (ERM) is consistent 
with the COSO framework which defines ERM as “the 
culture, capabilities and practices, integrated with strategy-
setting and performance, that organizations rely on to 
manage risk in creating, preserving and realizing value.” On 
an annual basis, an enterprise risk assessment is performed. 
We gather insights from several internal and external 
sources, including discus
Keyword: governance
Governance
ESG Report 2023
IP Protection  
&  Piracy
Protecting our trademarks, service marks, copyrights, 
patents, domain names, trade dress, trade secrets, 
proprietary technologies and similar intellectual property is 
important to our success. That’s why we use a combination 
of 
 to protect our proprietary 
intellectual property. We also use a variety of methods to 
monitor potential infringement of our intellectual property, 
including searches conducted internally and by external 
vendors. We work closely with our industry organizations to 
identify and shut down major piracy infrastructure and 
protect consumers from illegal and harmful services. We’re 
especially focused on preventing our intellectual property 
from being used in ways that
Keyword: governance
Corporate Governance
Enterprise Risk
Ethics and Compliance
IP Protection & Piracy
Appendix
About This Report
ESG Data Tables
SASB Index
TCFD Index
Resources
GHG Inventory Methodology
Carbon Credit Project Screening Criteria
Introduction
Environment
Social
Governance
Appendix
ESG Report 2023
About This Report
This report covers the calendar year 
 and all data 
included in the report is from that time period unless 
otherwise noted. Refer to data tables below for a summary 
of ESG data for 2023 as well as published data from 
previous years. This report is also reflective of global Netflix 
operations unless otherwise noted. This report is informed 
by external ESG reporting frameworks including the 
Sustainability Accounting and Standard Board (SASB)’s 
“Inter
Keyword: governance
Governance
Appendix
ESG Report 2023
Data Point
2019
2020
2021
2022
2023
Members (as of the end of the 
calendar year)
167 million
204 million
222 million
231 million
260 million
Revenue (millions, USD)
20,156
24,996
26,698
31,616
33,723
Employees
8,600
9,400
11,300
12,800
13,000
Value Added1 (millions, USD)
7,716
9,720
12,365
12,447
14,008
General
ESG Data Tables
67
1 “Value Added” is a term used by SBTi. For Netflix, this is derived by subtracting “Cost of 
Revenues” from “Revenues”, both of which are  reported in our public financial statements.
Introduction
Environment
Social
Governance
Appendix
ESG Report 2023
Data Point
2019
2020
2021
2022
2023
Electricity (MWH)
81,136
94,285
156,555
156,967
113,753
Global Renewable Electricity (%)
100
100
100
1
Keyword: governance
Governance
Appendix
ESG Report 2023
Data Point
2020
2021
20222
2023
Representation Data: All Job Levels
Global Gender Identity, % Women
48.7
51.7
49.6
51.6
Global Gender Identity, % Men
51.3
45.7
45.0
45.8
Global Gender Identity, % Additional Gender Identities
Gender Identity that allowed 
employees to self-identify from non-
binary categories were added in 2021
1.3
1.3
1.4
US Race Ethnicity, % Asian
24
25.8
27.2
28.6
US Race Ethnicity, % Black
8.6
11.7
10.8
10.6
US Race Ethnicity, % Hispanic/Latino/a/x
7.9
11.2
11.9
12.2
US Race Ethnicity, % Middle Eastern/North African
0.8
2.2
2.6
2.8
US Race Ethnicity, % Native American/Alaskan Native
0.3
0.6
0.7
0.7
US Race Ethnicity, % Native Hawaiian/Other Pacific Islander
0.5
0.8
0.9
0.9
Social
About This Repo
Keyword: governance
Governance
Appendix
ESG Report 2023
Data Point
2020
2021
20222
2023
US Race Ethnicity, % White
44.3
46.6
48.2
47.7
US Race Ethnicity, % 2 or more races/ethnicities
4.8
Starting in 2021, data collection methods were implemented to allow 
employees to share multiple self-identities (e.g., Black and Asian 
compared to “2 or more races/ethnicities”)
Representation Data: Director+ Job Levels
Global Gender Identity, % Women
47.8
51.2
51.4
52.4
Global Gender Identity, % Men
52.2
47.8
45.6
46.2
Global Gender Identity, % Additional Gender Identities
Gender Identity that allowed 
employees to self-identify from non-
binary categories were added in 2021
0.3
0.2
0.2
US Race Ethnicity, % Asian
15.3
18.6
19.4
19.2
US Race Ethnicity, % Black
10.9
13.6
12.8
12.5
Soc
Keyword: governance
Governance
Appendix
ESG Report 2023
Data Point
20201,2
20213
20222
2023
US Race Ethnicity, % Hispanic/Latino/a/x
4.3
6.8
7.6
7.6
US Race Ethnicity, % Middle Eastern/North African
0.3
2.0
2.6
2.7
US Race Ethnicity, % Native American/Alaskan Native
0.0
0.4
0.7
0.7
US Race Ethnicity, % Native Hawaiian/Other Pacific Islander
0.6
0.8
0.9
1.1
US Race Ethnicity, % White
56.6
59.0
59.3
59.6
US Race Ethnicity, % 2 or more races/ethnicities
4.2
Data collection methods that allowed employees to share multiple 
self-identities (e.g., Black and Asian compared to “2 or more races/
ethnicities”) were implemented in 2021.
Other Social Data
Number of Employee Resource Group Chapters 
—
60
84
83
Number of Employee Resource Group Leaders 
—
150
239
did not report
Emplo
Keyword: governance
Governance
Appendix
ESG Report 2023
Data Point
2020
2021
2022
2023
Board of Directors (number of Directors)
11
12
12
13
Board of Directors (number of Independent Directors)
10
10
10
10
Gender representation on Board of Directors 
(number of women directors)
Self-reported demographic data was not collected 
from our Board before 2022
3
4
Race/Ethnicity representation on Board of Directors 
(number of directors from historically excluded ethnic and/or racial 
background)
Self-reported demographic data was not collected 
from our Board before 2022
1
2
Governance3
About This Report
SASB Index
TCFD Index
Resources
GHG Inventory Methodology
Carbon Credit Project Screening Criteria
ESG Data Tables
3 Data is based on the information included in each year's a
Keyword: governance
Governance
Appendix
ESG Report 2023
Topic
SASB Code
Accounting Metric
2020
2021
2022
2023
INTERNET MEDIA & SERVICES: Sustainability Accounting Standard
Entity-defined measure of user activity
TC-IM-000.A
Paid Membership
204 million
222 million
231 million
Over 260 million
Environmental Footprint of Hardware Infrastructure4
TC-IM-130a.1
Total energy consumed (MWH)
Percentage grid electricity
Percentage renewable
29,196
100%
100%
33,407
100%
100%
36,110
100%
100%
41,827
100%
100%
Environmental Footprint of Remaining Scope 25
TC-IM-130a.1
Total energy consumed (MWH)
Percentage grid electricity
Percentage renewable
68,089
100%
100%
123,148
100%
100%
120,857
100%
100%
91,929
100%
100%
Environmental Footprint of Hardware Infrastructure
TC-IM-130a.3
Discuss
Keyword: governance
Governance
Appendix
ESG Report 2023
74
Topic
SASB Code
Accounting Metric
2020
2021
2022
2023
Data Privacy, Advertising Standards & Freedom of 
Expression
TC-IM-220a.1 
TC-IM-220a.2 
TC-IM-220a.6
Description of policies and practices relating to 
behavioral advertising and user privacy
Number of users whose information is used for 
secondary purposes
Number of government requests to remove 
content percentage compliance with requests
Refer to the Privacy section of the report and the Netflix Privacy Statement. 
Refer to the Privacy section of the report and the Netflix Privacy Statement.
4 
100%
7 
100%
3 
100%
3 
100%
Data Security
TC-IM-230a.2
Description of approach to identifying and 
addressing data security risks, including use of 
third-party c
Keyword: governance
Governance
Appendix
ESG Report 2023
75
TCFD Index
TCFD Disclosure Requirement
Netflix Disclosures
Governance: Disclose the organization’s governance around climate-related risks and opportunities
Describe the board’s oversight of climate-related risks and 
opportunities
The Netflix Board oversees the Company’s ESG efforts, which includes sustainability, with the assistance of the Nominating and Governance Committee. 
They receive updates on sustainability and enterprise risk management at Board meetings. Executive Management oversees decisions related to climate 
risk with expert input from internal teams. An annual Company-wide enterprise risk assessment is performed, in which climate risks are considered, and 
the findings of this assessment are sh
Keyword: governance
Governance
Appendix
ESG Report 2023
TCFD Disclosure Requirement
Netflix Disclosures
Risk Management: Disclose how the organization identifies, assesses, and manages climate-related risks
Describe the organization’s processes for identifying and assessing 
climate-related risk
Describe the organization’s processes for managing 
climate-related risks
Describe how processes for identifying, assessing, and managing 
climate-related risks are integrated into the organization’s overall risk 
management
We conducted a climate risk assessment to evaluate a range of climate risks as defined by the Task Force on Climate-Related Disclosures, including 
physical, regulatory, reputational, market, legal and transitional risks. We also referenced the ESG-Specific
Keyword: governance
Governance
Appendix
ESG Report 2023
ESG Report Archive
Environmental Social Governance Report 2022 
Environmental Social Governance Report 2021 
Environmental Social Governance Report 2020 
Environmental Social Governance Report 2019
Environment
About Netflix - Sustainability 
Our Progress on Sustainability: Three Years In 
Energy Efficiency in Streaming 
Carbon Impact of Video Streaming
Earth Week 2024 
2023 Greenhouse Gas Emissions Inventory Assurance Letter
Social
About Netflix - Inclusion 
Netflix Fund for Creative Equity l 2023 Update 
Inclusion in Netflix Original Films & Series - Executive Summary 
Inclusion in Netflix Film & Series - Full Report 
Netflix EEO-1 Reports 
Political Activity Disclosures
Governance
FY2023 10-K 
2024 Proxy Statemen
Keyword: governance
Netflix Governance Documents 
Leadership & Directors 
Netflix Code of Ethics
Netflix Human Rights Statement 
Netflix Supplier Code of Conduct
Resources
77
About This Report
ESG Data Tables
SASB Index
TCFD Index
Resources
Carbon Credit Project Screening Criteria
GHG Inventory Methodology
Introduction
Environment
Social
Governance
Appendix
ESG Report 2023
Greenhouse Gas 
Emissions (GHG) 
Inventory Methodology
Netflix reports its emissions following the World Resources 
Institute (WRI) / World Business Council for Sustainable 
Development’s (WBCSD) Greenhouse Gas Protocol 
Corporate Standard, as amended by the GHG Protocol 
Scope 2 Guidance, as well as WRI / WBCSD’s Greenhouse 
Gas Protocol Corporate Value Chain (Scope 3) Accounting 
and Reporting Standard and
Keyword: governance
Governance
Appendix
ESG Report 2023
Our Footprint Boundary
Scope 1 and 2:
Scope 3: 
 Our emissions include all Scope 1 (direct) and 
Scope 2 (indirect emissions) from the following: our corporate 
operations (e.g., offices, etc); the production of our films, 
series and games; and the storage and delivery of our 
content. Scope 2 emissions are calculated using market-
based and location-based emissions accounting methods 
defined by the GHG Protocol Scope 2 Guidance. Location-
based estimates are calculated based on the emissions 
intensity of the locations where the electricity consumption 
occurs. The market-based method incorporates electricity 
procurement decisions that are chosen within the local 
electricity market, including zero-carbon elect
Keyword: governance
Governance
Appendix
ESG Report 2023
Carbon Credit Project 
Screening Criteria
Competitive selection
Our competitive requests for proposals (RFPs) are 
issued widely, to over 75 project developers, 
non-profits, brokers and credit retailers across 
many project types and geographies. This is done 
periodically to ensure we evaluate new proposals 
for investment on a rolling basis.
Meet core quality criteria
Any credits that we purchase must meet globally 
recognized core quality criteria and be:Ë
¿ AdditionaÊ
¿ Verified by a 3rd partyË
¿ Based on a conservative and realistic51 baselineË
¿ Not double counteÓ
¿ Durabl×
¿ Issued by a credible standard52 with robust 
provisions for reversal risk, and accounts for 
leakage (the risk of displacing emissions
Keyword: corruption
Anti-corruption policies and procedures
Code of Business Conduct & Ethics, pages 31-33, 39-41
205-2
Principle 10
Anti-corruption
Monetary losses as a result of legal proceedings associated with  
anticompetitive behavior regulations
2023 Annual Report/Legal Proceedings, page 109
206-1
TC-SI-520a.1
Monetary losses from unethical behavior
Employee completion of annual training (% of total workforce)13
100%^
100%^
100%^
2-24, 205-2
Principles 6, 10
Anti-corruption
Communication of critical concerns
Code of Business Conduct & Ethics, page 8
2-16
Processes to remediate negative impacts
Code of Business Conduct & Ethics
2-25
Mechanisms for seeking advice and raising concerns
Code of Business Conduct & Ethics, page 8
2-26
Principle 6
Protected ethics advice and
Keyword: tax
Total tax paid (in millions)
2023 Annual Report/Management’s Discussion and Analysis of Financial Condition and 
Results of Operations, page 45
201-1
Total tax paid
Effective tax rate
22%
28%
-2%
Entities included in the organization’s sustainability reporting
2023 Global Impact Report/About PayPal, page 4
2023 Annual Report/Business, pages 2-3
2-2
Reporting period, frequency, and contact point
This report covers calendar year 2023, unless otherwise stated. PayPal’s CS&I reporting 
follows an annual cycle. For questions, please contact Sustainability@paypal.com.
2-3
(continued)
4
2
 May 2024
Corporate Sustainability & Impact Performance Metrics Table (cont.)
Description
FY23
FY22
FY21
GRI
SASB
UNGC
SCM
ABOUT PAYPAL 
ABOUT PAYPAL (cont.)
(cont.)
Orga
Keyword: governance
Corporate Governance
Governance structure and approach
2023 Global Impact Report/About PayPal/Governance & Corporate Sustainability & Impact 
Oversight, page 7
2024 Proxy Statement/Corporate Governance, pages 23-30
2-9, 2-12
Governance body composition
Independent Directors (% of Board)
90.9%
91.7%
91.7%
2-9
Governance body composition
Board diversity (% of Board)9
50.0%
50.0%
50.0%
2-9, 405-1
Governance body composition
Gender diversity (% of women on the Board)
33.3%
33.3%
33.3%
Ethnic diversity (% of Board identifying as ethnically diverse)10
16.7%
16.7%
16.7%
Composition, nomination, and selection of the highest governance body
2023 Global Impact Report/About PayPal/Governance & Corporate Sustainability & Impact 
Oversight, page 7
2024 Proxy Statement/Elec
Keyword: governance
Governance body composition
Highest governance body’s role in managing and reporting impacts
2023 Global Impact Report/About PayPal/Governance & Corporate Sustainability & Impact 
Oversight, page 7
2024 Proxy Statement/CS&I Governance Structure, page 40
2-13, 2-14
Economic, environmental, and social topics in 
capital allocation framework
Conflicts of interest
2024 Proxy Statement/Multiple references, pages 24, 34-36
2-15
Collective knowledge of the highest governance body
2023 Global Impact Report/About PayPal/Governance & Corporate Sustainability & Impact 
Oversight, page 7
2024 Proxy Statement/Multiple references, pages 15, 17-22, 31, 40-41
2-17
Governance body composition
Evaluation of performance of the highest governance body
2024 Proxy Stateme
Keyword: bribe
labor rights, environmental responsibility, anti-bribery 
and improper payments, occupational health and safety, 
consumer protection, financial crimes compliance, and 
other requirements. Instances of noncompliance may 
be escalated to the PayPal Ombuds/Ethics team or the 
PayPal Integrity Hotline for investigation. 
Our third-party risk management program works to 
establish appropriate risk-based due diligence for new 
and existing suppliers based on the potential risks and 
impacts of their product or service to our business. We 
aim to hold our third-party partners to high standards 
of risk management and ethical behavior and review 
and investigate potential noncompliance to determine 
appropriate next steps, which may range from control 
environment enhancements to termination.
In 2023,
Keyword: bribe
awareness, data privacy, anti-bribery and corruption, 
safety and security, and sexual harassment awareness 
and prevention. In addition, upon joining PayPal and 
annually thereafter, our employees must certify that they 
understand and will comply with the Code of Conduct.
Beyond our Code of Conduct, we require all employees, 
third parties, and other stakeholders (such as contingent 
workers) to abide by our enterprise policies, including our 
Conflict of Interest, Ethics Reporting and Whistleblower, 
and Anti-Bribery and Corruption policies.
Channels to Speak Up 
Our Code of Conduct reinforces that we are all 
empowered to speak up or seek advice without 
fear of retaliation. Employees have multiple 
avenues to share their concerns or ask questions 
anonymously.
WHEN to spe
Keyword: corruption
awareness, data privacy, anti-bribery and corruption, 
safety and security, and sexual harassment awareness 
and prevention. In addition, upon joining PayPal and 
annually thereafter, our employees must certify that they 
understand and will comply with the Code of Conduct.
Beyond our Code of Conduct, we require all employees, 
third parties, and other stakeholders (such as contingent 
workers) to abide by our enterprise policies, including our 
Conflict of Interest, Ethics Reporting and Whistleblower, 
and Anti-Bribery and Corruption policies.
Channels to Speak Up 
Our Code of Conduct reinforces that we are all 
empowered to speak up or seek advice without 
fear of retaliation. Employees have multiple 
avenues to share their concerns or ask questions 
anonymously.
WHEN to speak up:
Culture
Keyword: tax
Total tax paid (in millions)
2023 Annual Report/Management’s Discussion and Analysis of Financial Condition and 
Results of Operations, page 45
201-1
Total tax paid
Effective tax rate
22%
28%
-2%
Entities included in the organization’s sustainability reporting
About PayPal, page 4
2023 Annual Report/Business, pages 2-3
2-2
Reporting period, frequency, and contact point
This report covers calendar year 2023, unless otherwise stated. PayPal’s CS&I reporting 
follows an annual cycle. For questions, please contact Sustainability@paypal.com.
2-3
(continued)
66
35
MESSAGE FROM OUR PRESIDENT & CEO    l    ABOUT PAYPAL    l    RESPONSIBLE BUSINESS PRACTICES    l    SOCIAL INNOVATION    l    EMPLOYEES & CULTURE    l    ENVIRONMENTAL SUSTAINABILTY    l    APP
Keyword: tax
•	PayPal Tax Policy
•	Legal Hub
Environmental Sustainability
•	Environmental Sustainability
•	Environmental Risk Management Policy
•	2023 CDP Climate Change Response
•	TCFD Index
•	A Gathering Storm: Why The Growth in 
Climate Hazards Matters for Household 
Financial Security
•	Accounting for Cryptocurrency Climate 
Impacts
•	Bitcoin, Green Mining, and the Possibility 
for a More Sustainable Future
Social Innovation
•	Values in Action
•	Small Business Spotlight Series
•	Maggie Lena Walker Award
•	PayPal Small Business Month
•	About PayPal Products
•	PayPal Giving Platform
•	Business Resource Center
•	PayPal Case Studies
•	Digital Financing: Filling a Gap for 
Entrepreneurs Across the Country
•	SMEs in the Era of Hybrid Retail
Employees & Culture
•	Empl
Keyword: governance
Governance & Corporate Sustainability & Impact Oversight	
7
Responsible Business Practices	
Cybersecurity & Secure Transactions	
9
Data Management & Privacy	
11
Risk Management & Compliance	
13
Business Ethics	
14
Social Innovation	
Economic Empowerment	
16
Financial Health & Consumer Convenience	
19
Giving	
20
Employees & Culture	
 
Global Talent Management	
22
Belonging 	
25
Employee Community Impact	
27
Environmental Sustainabilty	
 
Climate-Related Risk Management	
29
Natural Resource Management	
31
Appendix	
 
U.N. Sustainable Development Goals Index	
33
Corporate Sustainability & Impact Performance Metrics Table	
34
Independent Limited Assurance Statement	
45
Additional Resources	
47
Endnotes	
48	
	
T A B L E  O F  C O N T E N T S
Please visit
Keyword: governance
strong governance, ethics, and compliance 
across our value chain.
Providing customers with superior products 
that enable digital payments and simplify 
commerce experiences on behalf of 
merchants and customers worldwide.
Positioning PayPal as an employer of choice  
by fostering an inclusive culture.
Engaging with, and positively contributing  
to, the local communities in which we live  
and work around the world.
Mitigating environmental impacts to our 
business, meeting regulatory requirements, 
and addressing investor and other  
stakeholder expectations.
Our CS&I Focus Areas
Social Innovation
Our work to realize  
our mission and build 
a more inclusive global 
economy
Responsible  
Business Practices
Our commitment and 
approach to operating 
ethic
Keyword: governance
governance
Belonging
Data privacy
Cybersecurity &  
secure transactions
Social product 
innovation
Climate change 
adaptation
Financial health 
& inclusion
Empowering entrepreneurs,  
small businesses & nonprofits
Employee wellness, 
health & safety
Business ethics
Human rights
Community engagement
Sustainable supply  
chain management
Compliant, ethical & 
humane use of products
Environmental 
product innovation
External Stakeholder Perspective  (Degree of stakeholder concern)
PayPal Perspective  (Impact on business)
INCREASING 
IMPORTANCE
INCREASING 
IMPORTANCE
Natural resources 
management
Employee recruitment & development
CATEGORIES:
Responsible Business Practices                  Social Innovation                  Employees & Culture
Keyword: governance
Governance & Corporate Sustainability & Impact Oversight
Board & Leadership Composition
We seek to ensure our Board is composed of directors with highly relevant skills, professional experiences, 
and backgrounds who bring diverse viewpoints and perspectives and effectively represent the long-term 
interests of our stockholders.
The Board conducts in-depth reviews of business strategy and engages with leaders on key topics of interest, 
including business objectives, the competitive landscape, capital allocation, and CS&I matters. 
The Board values succession and refreshment as critical components of promoting and supporting the 
Company’s long-term strategy. The Governance Committee regularly oversees and plans for director 
succession and Board ref
Keyword: governance
Robust corporate governance practices are critical to executing 
our business strategy and driving long-term, durable value 
creation. Our overall governance framework is designed to drive 
strong oversight, create Board and management accountability, 
and demonstrate PayPal’s commitment to transparency. We seek 
to apply the same approach to the oversight, management, and 
implementation of our CS&I strategy.
Our commitment to strong corporate governance is detailed in our 
Proxy Statement, which provides extensive disclosure on our Board 
structure and composition, strategy and risk oversight, stockholder 
engagement, executive compensation, and other key governance 
topics.
Corporate Sustainability & Impact Governance
We believe our approach to managing corporate
Keyword: governance
The Corporate Governance and Nominating Committee 
(Governance Committee), which is solely comprised of 
independent directors, oversees PayPal’s CS&I program and 
regularly reports to the Board. In addition, the Compensation 
Committee and Audit, Risk, and Compliance Committee  
(ARC Committee) have oversight of non-financial risks  
and opportunities associated with their respective areas  
of responsibility.
Our CS&I program is directed and managed in collaboration  
with executives, including our Chief Financial Officer, Chief People 
Officer, EVP and General Manager — Consumer Group & Global 
Marketing and Communications, and Chief Enterprise Services 
Officer, and implemented by cross-functional working groups with 
guidance and direction from a dedicated st
Keyword: governance
Governance
ARC
Compensation
Oversight
Our Board of Directors is actively engaged on corporate 
sustainability and impact (“CS&I”) matters that impact  
business strategy. 
• Governance Committee: Oversight of PayPal’s management 
of CS&I topics, including overall CS&I strategy, risks and 
opportunities, stakeholder engagement and programs and 
initiatives in social innovation and environmental sustainability
• ARC Committee: Oversight of the Company’s risk framework 
and enterprise-wide compliance program, including 
cybersecurity and privacy matters
• Compensation Committee: Oversight of the Company’s 
strategies and responsibilities related to human capital  
(global talent) management, including belonging, pay equity 
efforts and corporate culture
Keyword: governance
ESG  Governance
50% 
of our directors are 
women or from diverse 
ethnic groups7
71% 
of the Executive 
Leadership Team are 
women and/or  
from diverse ethnic 
groups7
Board of Directors Diversity6
Executive Leadership Diversity8
  Ethnically Diverse Women       Ethnically Diverse Men 
  Women       Men       Did Not Disclose
8
MESSAGE FROM OUR PRESIDENT & CEO    l    ABOUT PAYPAL    l    RESPONSIBLE BUSINESS PRACTICES    l    SOCIAL INNOVATION    l    EMPLOYEES & CULTURE    l    ENVIRONMENTAL SUSTAINABILTY    l    APPENDIX    
 May 2024
Responsible  
Business Practices
Maintaining customer trust and adhering to ethical 
business practices are crucial to achieving the 
Company’s long-term business strategy. Our 
commitment to these principles is illustra
Keyword: governance
approach to risk management, governance, and 
oversight, including policies and standards designed to 
protect our customers and platform.
Across PayPal, we are dedicated to the responsible 
management of our infrastructure, safeguarding the 
data of our customers and our Company, upholding 
a high standard of business ethics, and responsibly 
managing our supply chain.
2023 Summary Highlights
•	 Introduced new fraud protection services, including 
early fraud detection and real time app alerts to the 
PayPal wallet.
•	 Expanded our Responsible AI framework to further 
incorporate and codify human oversight requirements, 
including in PayPal’s use of generative AI.
•	 Collaborated with influential organizations like AARP  
and the Better Business Bureau to advance consumer 
prot
Keyword: governance
robust governance structures, to keep our platform 
and data safe. Our Chief Information Security Officer 
spearheads our global cybersecurity management 
function, with oversight from the Board’s Audit, Risk,  
and Compliance (ARC) Committee, as well as support 
from regional security officers across key markets  
and jurisdictions. 
PayPal’s Cyber & Information Security Program supports 
the prioritization of security in product design and 
execution across our family of brands, as well as driving 
the modernization of our day-to-day cybersecurity 
practices. Through this Program, which is an integrated, 
essential component of our overall Enterprise Risk and 
Compliance Management (ERCM) framework, we aim 
to empower our employees to manage today’s threa
Keyword: governance
framework. Our Enterprise Data Governance Policy and associated 
documents align with this overarching framework. The team proactively 
monitors risk statements to identify, establish, and document accountability, 
controls, and risk mitigation practices on relevant data management risks.
In 2023, the Global Data Management Oversight function developed 
the enterprise customer data validation policy to enhance data quality 
and reduce data risk through preventative controls. This enables PayPal 
to enhance data hygiene for customer data and drive the usage of best 
practices, standards, and repeatable processes across the enterprise. This 
process improves data integrity, accuracy, and effectiveness and additionally 
increases customer trust from the beginning of the customer rela
Keyword: governance
and innovation. PayPal has established a tiered governance structure to drive 
data management best practices and accountability across the Company.
Our Enterprise Data Governance (EDG) Program, overseen by the office of the 
Chief Technology Officer, is responsible for delivering the data management 
capabilities that govern the Company’s critical data in partnership with data 
stewards and engineers across the business. Our EDG Program partners with 
the Global Privacy and Data Management Oversight function, led by our Chief 
Privacy Officer, which provides oversight as part of the ERCM Program and is 
ultimately overseen by the Board’s ARC Committee. 
PayPal’s internal audit function conducts independent reviews of our 
data management and privacy programs and assesses the effectiveness 
of gov
Keyword: governance
Data governance and data management practices are foundational to the 
implementation of new artificial intelligence (AI) and machine learning (ML) 
processes. As AI and ML capabilities become more widely used across 
Data Management Principles
Data Lifecyc
Manageme
Security
Choice &
Consent 
Notice &
Transparency 
Management
Standardization 
Stewardship
Data Quality
Data Lifecycle
Management 
Security
Choice &
Consent 
Notice &
Transparency 
Management
“PayPal’s reputation as one of the world’s most trusted financial services 
companies is due in large part to a rigorous, company-wide approach 
to data management, compliance, and risk management practices. 
Trust is PayPal’s most valuable currency, which we relentlessly work to 
protect through a culture
Keyword: governance
governance, and monitoring. The Committee provides monthly updates to 
our Global Entity Management and Oversight leadership team, and periodic 
updates to our ERM Committee and ARC Committee. 
In 2023, we expanded our Responsible AI framework by further incorporating 
human oversight requirements into PayPal’s AI use, including generative AI. 
We also further strengthened our AI governance by embedding model and AI 
risk assessment into our existing Risk and Compliance programs, such as new 
product review and third-party onboarding processes. 
Additionally, we formed a Center of Excellence focused on the responsible 
implementation of generative AI across the Company to improve our customer 
Security
Privacy
Transparency
Explainability
Fairness
Fiv
Keyword: governance
To further reinforce the link between our governance of 
corporate sustainability and impact (“CS&I”) matters and 
our risk management programs, we regularly report on 
emerging non-financial risks, opportunities, and impacts 
to a subcommittee of the ERM Committee.
“As leaders in the financial sector, we recognize 
the importance of safeguarding our operations 
and people. Our rigorous planning, training, and 
adherence is not only applied to our 
own processes but also to every PayPal 
solution so that we can offer the same 
resilience we achieve ourselves.”
AARON J. WEBSTER
EVP, Chief Enterprise Services Officer
Charleston, SC, U.S.
14
MESSAGE FROM OUR PRESIDENT & CEO    l    ABOUT PAYPAL    l    RESPONSIBLE BUSINESS PRACTICES    l    SOCIAL INNOVATION    l    EMPLOYEES & CULTURE    l
Keyword: governance
and strong governance extends to our lobbying and 
political transparency policies and practices. We 
have adopted many of the best practices put forth by 
the Center for Political Accountability in their Zicklin 
Index, and in 2023, we maintained our “Trendsetter” 
designation.14 
Our Board’s Governance Committee oversees our 
political contributions, lobbying expenditures, and 
interactions with government officials. To provide 
consistency with the Company’s business objectives 
and public policy priorities, the committee reviews and 
discusses with management our political activities, 
policies, and expenditures at least annually. To find out 
more about PayPal’s lobbying disclosures and political 
transparency practices, please visit our Government 
Relati
Keyword: governance
Related Financial Disclosures (TCFD), which provides an enhanced discussion of our governance, 
strategy, risk management, and key metrics and targets related to climate risk. Based on our review 
of our economic activities in the context of the EU Taxonomy, PayPal does not make substantial 
contributions to the EU’s climate and environmental objectives. 
All references apply to PayPal’s global operations for the year ended December 31, 2023,  
unless otherwise noted. 
Independent Limited Assurance Statement 
Bureau Veritas UK provided an independent 
limited assurance opinion on select 2023 CS&I 
metrics. We will continue to evaluate new data 
points for assurance in future reporting. 
Additional Resources 
Beyond this report, we provide additional 
materials and documents that further illustrate 
our CS&I strategies, activities,
Keyword: governance
Corporate Governance
Governance structure and approach
About PayPal/Governance & Corporate Sustainability & Impact Oversight, page 7
2024 Proxy Statement/Corporate Governance, pages 23-30
2-9, 2-12
Governance body composition
Independent Directors (% of Board)
90.9%
91.7%
91.7%
2-9
Governance body composition
Board diversity (% of Board)71
50.0%
50.0%
50.0%
2-9, 405-1
Governance body composition
Gender diversity (% of women on the Board)
33.3%
33.3%
33.3%
Ethnic diversity (% of Board identifying as ethnically diverse)7
16.7%
16.7%
16.7%
Composition, nomination, and selection of the highest governance body
About PayPal/Governance & Corporate Sustainability & Impact Oversight, page 7
2024 Proxy Statement/Election of Directors, pages 13-22
2-10, 2-11
Governance b
Keyword: governance
Highest governance body’s role in managing and reporting impacts
About PayPal/Governance & Corporate Sustainability & Impact Oversight, page 7
2024 Proxy Statement/CS&I Governance Structure, page 40
2-13, 2-14
Economic, environmental, and social topics in 
capital allocation framework
Conflicts of interest
2024 Proxy Statement/Multiple references, pages 24, 34-36
2-15
Collective knowledge of the highest governance body
About PayPal/Governance & Corporate Sustainability & Impact Oversight, page 7
2024 Proxy Statement/Multiple references, pages 15, 17-22, 31, 40-41
2-17
Governance body composition
Evaluation of performance of the highest governance body
2024 Proxy Statement/Board and Committee Evaluations, page 32
2-18
Remuneration policies and process
2024 Pr
Keyword: governance
to provide limited assurance over selected Environmental, Social and Governance (ESG) 
performance data for inclusion in the “2023 Global Impact Report” (‘GIR’)1 (the ‘Report’).  The 
objective is to provide assurance to PayPal and its stakeholders over the accuracy and reliability 
of the reported information and data. 
2. Scope of Work 
The scope of our work was limited to assurance over the following information included within 
the Report for the period January 1st, 2023 to December 31st, 2023 (the ‘Selected Information’)2: 
Employee & Culture:  
 
• 
Employee Survey - Employee Participation Rate (%) 
• 
Employee Survey - Employee Engagement Score 3 
• 
Employee Survey - Intent to Stay Score  
• 
Employee Survey – Leadership Principles Score  
• 
Overall Workforce Diversity (%)(Global Gender and US Ethnicity) (%)
Keyword: governance
•	Corporate Governance
•	Policies and Other Disclosures
•	Mission, Vision, & Values
•	PayPal Global Markets
•	PayPal Ventures
Responsible Business 
Practices 
•	Responsible Business Practices
•	Security Center
•	Trust & Privacy
•	Privacy Statement
•	Privacy Hub
•	Code of Business Conduct & Ethics
•	Third-Party Code of Conduct & Ethics
•	Joint U.K. and Australia Modern Slavery 
Statement
•	Government Relations
•	Political Engagement and Transparency 
Policy
•	Political Spending and Lobbying 
Disclosures
•	Acceptable Use Policy
•	PayPal Law Enforcement Portal
•	PayPal Tax Policy
•	Legal Hub
Environmental Sustainability
•	Environmental Sustainability
•	Environmental Risk Management Policy
•	2023 CDP Climate Change Response
•	TCFD Index
•	A Gathering Storm: Why The
Keyword: governance
2	 Formerly termed “environmental, social, and governance” and “ESG” in prior 
reporting, as used throughout this report, the terms “corporate sustainability and 
impact” and “CS&I” refer to strategies, initiatives, programs, and/or metrics related 
to PayPal’s management of non-financial risks and opportunities of significance to 
the Company’s business. 
3	 Our combined payment solutions comprise our proprietary payment platform.
4	 As used throughout this report, the term “significance” and variations thereof refer  
to significance within the context of our CS&I strategies, activities, progress, metrics, 
and performance. Such term is distinct from, and does not refer to, concepts of 
materiality used in securities or other applicable law, and use of such term is not 
an indication that PayPa
Keyword: bribe
We strictly prohibit all bribes, corrupt payments, 
kickbacks and other forms of improper 
influence involving government officials or 
private individuals. We obtain that commitment 
of our third party contractors and service 
providers who may act as Qualcomm agents or 
Introduction             Digital Transformation             Acting Responsibly             Operating Sustainably             Progress             Appendix
44
2023 Qualcomm Corporate Responsibility Report
require the completion of a policy training and 
certification process every 1-2 years covering 
our CoBC and Anti-Corruption policies as well 
as the FCPA. These training requirements are 
mandatory for all our regular and temporary 
employees. In 2023, we issued company-
wide mandatory training on our
Keyword: corruption
to compliance with applicable anti-corruption 
laws and regulations. We also conduct risk-
based due diligence for contractors and service 
providers who act as Qualcomm’s agents or 
intermediaries with external parties.
Our corporate compliance program (Program) 
— including policies, procedures, controls, 
risk assessments and training — is evaluated 
for efficacy by our Internal Audit function 
periodically. We also commission a third party 
expert Program assessment from time to time 
to help the Program mature in line with the 
risks of our business. We use the findings and 
recommendations from these assessments 
to stay apprised of best practices and pursue 
continuous improvements. 
Ethical conduct and decision-making are 
expected of all employees and are core elements 
of ou
Keyword: corruption
Compliance with global anti-corruption laws 
also continues to be a top priority for the 
Company. To this end, our Global Foreign 
Corrupt Practices Act (FCPA) and our Anti-
Corruption Policy applies to the entire Company, 
including all employees, agents, consultants 
and representatives, wherever they are located. 
It is our policy to obey all laws, including those 
laws that regulate the Company’s conduct in 
the marketing and selling of Company products, 
services and technologies. 
We strictly prohibit all bribes, corrupt payments, 
kickbacks and other forms of improper 
influence involving government officials or 
private individuals. We obtain that commitment 
of our third party contractors and service 
providers who may act as Qualcomm agents or 
Introduction
Keyword: corruption
our CoBC and Anti-Corruption policies as well 
as the FCPA. These training requirements are 
mandatory for all our regular and temporary 
employees. In 2023, we issued company-
wide mandatory training on our CoBC to help 
employees recognize and understand how 
we build integrity into everything we do as a 
Company. Adhering to these policies is critical 
to maintaining our long-standing reputation for 
conducting business with the utmost integrity. 
To support our workforce’s education and 
knowledge of our policies and provide easily 
accessible on-demand information whenever 
and wherever it is needed, in 2023, we 
introduced a micro-learning library covering 
commonly asked questions. It includes 
instructional short videos related to the FCPA, 
our Anti-Corruptio
Keyword: corruption
reporting, anti-corruption compliance related 
to event sponsorships, managing third parties 
and introductory training on compliance basics, 
among others. 
Beyond mandatory Company-wide training, 
employees who have externally facing roles 
periodically complete supplemental Anti-
Corruption and Compliance training. In 2023, we 
offered a total of 29 sessions that were attended 
by more than 2,500 employees in externally facing 
business functions (Business Development, 
Government Affairs, Marketing, Sales and 
Ventures) and assurance partners (Finance, HR 
Talent Acquisition, Legal and Procurement).
To gauge ethical culture and comfort in raising 
legal or ethical concerns, we include ethics-
related questions in employee engagement 
surveys. The survey results