exo-is/governance-reporting-on-listed-companies huggingface dataset:
Keyword: corruption
corruption 2016
205-1
Operations assessed for risks related to corruption
At least annually, we evaluate our Company for risks related to 
corruption. We also assess additional risk areas on a case-by-
case basis.
205-2
Communication and training about anti-corruption policies and procedures
Ethical Governance
205-3
Confirmed incidents of corruption and actions taken
None
Qualcomm Material Topic: STEM Education
Qualcomm Material Topic: Disaster preparedness and response
Introduction             Digital Transformation             Acting Responsibly             Operating Sustainably             Progress             Appendix
70
2023 Qualcomm Corporate Responsibility Report
GRI STANDARD
DISCLOSURE
LOCATION
Qualcomm Material Topic: Employee acquisition, r
Keyword: tax
Our Global Tax Strategy highlights our 
commitment to being a responsible and 
transparent corporate citizen. Our approach 
to tax is consistent with our CoBC and Code 
“We are committed to helping 
policymakers at all levels 
understand our business 
model and role as an 
ecosystem enabler.”
Introduction             Digital Transformation             Acting Responsibly             Operating Sustainably             Progress             Appendix
46
2023 Qualcomm Corporate Responsibility Report
of Ethics and is premised on complying with 
applicable tax laws, maximizing stockholder 
value and delivering transparent tax reporting 
and disclosures. We also seek to pay the 
requisite taxes on profits generated from the 
activities performed in each jurisdicti
Keyword: governance
Our Corporate Responsibility Governance
Our Approach to Stakeholder Engagement
Our Goals
Our Awards and Recognitions
Digital Transformation
Future-Focused Research and 
Development
Breakthrough Inventions
Equitable Access
Acting Responsibly
Workforce
Business Integrity
Ethical Governance
Operating Sustainably
Sustainability Goals
Resources Management
Operational Resilience
Progress
Progress On Our Goals
Environmental, Social and Governance 
(ESG) Performance Summary
Appendix
Global Reporting Initiative (GRI)  
Content Index
Sustainability Accounting Standards  
Board (SASB) Index
Task Force on Climate-Related Financial 
Disclosures (TCFD) Index
Our Alignment with the United Nations (UN) 
Sustainable Development Goals
About This Report
3
4
6
8
9
10
13
14
15
17
 
20
24
28
30
37
43
Keyword: governance
Our Corporate Responsibility Governance
Our Approach to Stakeholder Engagement
Our Goals
Our Awards and Recognitions
Introduction
Introduction             Digital Transformation             Acting Responsibly             Operating Sustainably             Progress             Appendix
4
2023 Qualcomm Corporate Responsibility Report
Message from Our CEO
Qualcomm engineers human progress. We relentlessly 
innovate to enable intelligent computing everywhere. Our 
solutions deliver powerful intelligence and connectivity 
across devices to make our lives better in new ways and 
transform industries.
Throughout the year, we remained focused on executing our strategy, prioritizing our future growth 
and setting the pace of innovation, while navigating the challenging macroeconomic envir
Keyword: governance
with integrity and implement governance 
standards that uphold our Company values. 
We are committed to responsible business 
practices, from upholding diversity, equity and 
inclusion (DEI) to aiming to protect privacy to 
providing leading development programs to 
fostering an ethical culture.
Operating Sustainably
We aim to maintain safe, healthy and 
productive working conditions and conserve 
natural resources. Our environmental efforts 
center on reducing greenhouse gas (GHG) 
emissions, optimizing energy consumption, 
managing water use and minimizing 
waste throughout our operations and the 
communities in which we work.
At Qualcomm, purposeful innovation drives us to take on some 
of the world’s biggest challenges, using technology to positively 
impact society. We purs
Keyword: governance
Our Corporate Responsibility Governance
Our governance structure is 
designed to facilitate 
accountability, transparency 
and the ongoing improvement 
of our programs. 
We’ve integrated corporate responsibility 
throughout our business, from our daily 
operations to our executive leadership and our 
Board of Directors (Board). 
The Governance Committee of our Board 
provides oversight on ESG matters not delegated 
to other Board committees, including ESG 
policies, programs and initiatives. The HR and 
Compensation Committee of our Board provides 
oversight on our human capital initiatives and our 
workforce DEI policies, programs and initiatives. 
The Audit Committee of our Board provides 
oversight of our ESG disclosure controls and 
procedures, as well as the Company’s infor
Keyword: governance
our ESG committees and governance process. 
The ESG Leadership Committee, chaired by 
the Chief Sustainability Officer (CSO), provides 
guidance on global corporate responsibility 
issues, reviews progress on our goals, discusses 
risks and corresponding mitigation activities and 
provides oversight of external reporting. The 
ESG Leadership Committee is also responsible 
for ensuring that ESG continues to remain a 
visible component of our business strategy. 
It is composed of executives from Finance, 
Global Affairs, Human Resources (HR), Legal 
and other senior management representatives 
are periodically invited for updates, discussions 
and engagement. The CSO, on behalf of 
the Committee, reports to the Governance 
Committee of the Board at least two times a year.
Ou
Keyword: governance
governance structure and drives overall ESG 
strategy for the Company. The team looks at 
risks, materiality, regulation, peer benchmarking 
and stakeholder expectations to define plans 
and facilitate progress.
Board of Directors
ESG Leadership Committee
ESG Working Group
“The ESG Leadership Committee is also responsible 
for ensuring that ESG continues to remain a visible 
component of our business strategy.”
Introduction             Digital Transformation             Acting Responsibly             Operating Sustainably             Progress             Appendix
10
2023 Qualcomm Corporate Responsibility Report
Our Approach to Stakeholder Engagement
Conversations with our key stakeholders are important to 
aligning our corporate responsibility strate
Keyword: governance
corporate responsibility requirements, including product environmental governance and conflict minerals.
•	
Maintained our Supplier Diversity Program, which promotes participation of small and diverse businesses when 
sourcing suppliers, including minority, disadvantaged, woman-owned, veteran-owned, disabled-owned, businesses 
situated in a HUBZone and other related socio-economic subsets.
•	
Held collaborative meetings with several of our primary semiconductor manufacturing suppliers in Taiwan to discuss 
Qualcomm’s net-zero commitment, opportunities for deploying renewable energy and projects to  
realize GHG reductions.
In addition to meetings, perception surveys and 
other direct and indirect engagement practices, 
we have several online channels that provide 
opportunities for different stakeholders to 
provide us
Keyword: governance
Ethical Governance
Acting 
Responsibly
Introduction             Digital Transformation             Acting Responsibly             Operating Sustainably             Progress             Appendix
29
2023 Qualcomm Corporate Responsibility Report
Acting Responsibly
We are committed to operating ethically, holding ourselves and 
those with whom we do business to high standards of integrity. 
All of our employees must follow The Qualcomm Way: Our Code 
of Business Conduct (CoBC), creating a culture where employees 
take pride in ethical behavior.
We believe that varied backgrounds, experiences, perspectives and ideas enhance our ability to 
innovate and execute on our goals. We provide opportunities for our employees to grow and develop in their 
careers, supporte
Keyword: governance
we improved governance standards and grew 
chapters globally. This effort included building 
out resources and providing the groups with 
clear responsibilities and expectations through 
employee network charters.
Employee networks support the organization 
of events and celebrations during key 
commemorative months and the Company’s 
commitment to diversity. Qualcomm Black 
Inclusion Group, for example, organized a 
month-long celebration to commemorate 
Black History Month which, in 2023, focused 
on the theme of resilience. This employee 
group works to build an environment that 
drives employee development, professional 
networking and community outreach among 
the African American and Black community. 
Throughout the month, the group organized 
different sp
Keyword: governance
We have several governance channels that reinforce the importance of safety for our workforce. 
These channels include: 
•	
Monthly regional safety and compliance reviews of relevant topics, with targeted calls to action to 
prevent incidents or negative trends. 
•	
Periodic management reviews of our certified EHS management systems to manufacturing 
facility senior leadership. These reviews reflect current safety performance trends, review lessons 
learned from recent incidents, perform compliance evaluation and celebrate improvements. 
•	
Workplace health and safety committees implement local safety management, safety culture 
programs and performance initiatives. Committee membership consists of site leader(s) 
and employee representatives from various areas a
Keyword: governance
product environmental governance and conflict 
minerals. For more on our audit program, see 
Human Rights.
Over the last two years, RBA VAP audits of 
our direct primary manufacturing suppliers 
discovered 62 non-compliance findings, of which 
19 were minor, 40 were major and three were 
priority instances of non-compliance. Corrective 
action plans and closure audits are put in place 
to resolve non-compliance as part of the RBA 
VAP audit process.
We have a 2025 goal of ensuring 100 percent 
of our primary semiconductor manufacturing 
suppliers are audited at least every two years. 
As of 2023, 88 percent of them are receiving 
biennial audits.
Supply Chain Management
We work to have a sustainable supply chain 
management program that emphasizes product 
quality while m
Keyword: governance
environmental governance and resource 
management. Many of these suppliers have 
set targets for reducing water consumption 
and mitigating GHG emissions, and we work 
alongside them to, where possible, help them 
achieve their goals. To support continued 
effectiveness, we’ve designed corrective action 
processes, including the potential removal of 
deficient suppliers from our supply chain.
We also evaluate physical risks in our supply 
chain. In 2023, we conducted our second 
climate scenario analysis (CSA) where we held 
interviews and modeled climate change related 
risks, inclusive of our value chain. More on our 
CSA can be found in our TCFD Index. 
We believe in helping our suppliers build greater 
knowledge of corporate responsibility issues, 
such as hum
Keyword: governance
our internal activities and developments, with the goal of aligning our due diligence and governance 
practices. We regularly conduct formal, third party human rights impact assessments (HRIAs) of our 
operations as a whole or at the country level. These assess potential risks across our operations 
and/or value chain, including risks related to employees, manufacturing facilities, supply chain and 
communities. HRIAs help us identify our salient 
human rights issues — those human rights at 
potential risk of negative impact due to our 
Company activities or business relationships.
Because we primarily rely on third parties to 
perform the manufacturing, assembly and most 
of the testing of our semiconductor products, 
we do not generally encounter issues with child 
labor, forced labor or human trafficking in our 
direct operations. Indi
Keyword: governance
Ethical Governance 
Doing business, The Qualcomm Way. 
Compliance with global anti-corruption laws 
also continues to be a top priority for the 
Company. To this end, our Global Foreign 
Corrupt Practices Act (FCPA) and our Anti-
Corruption Policy applies to the entire Company, 
including all employees, agents, consultants 
and representatives, wherever they are located. 
It is our policy to obey all laws, including those 
laws that regulate the Company’s conduct in 
the marketing and selling of Company products, 
services and technologies. 
We strictly prohibit all bribes, corrupt payments, 
kickbacks and other forms of improper 
influence involving government officials or 
private individuals. We obtain that commitment 
of our third party contractors and s
Keyword: governance
•	 Responsible Governance: We abide by all applicable laws and regulations regarding political 
contributions and expenditures, and our contributions are subject to the approval of our 
senior management with oversight by the Governance Committee of our Board of Directors.
•	 Transparency: We publicly disclose to the Federal Elections Commission all political 
contributions made by our Company and our Political Action Committee, and we abide by  
all legal obligations of the FCPA and similar legislation around the world.
•	 Policy Guides: We carefully monitor and evaluate developments that affect the world 
of connectivity. Our key public policy topics are 5G, invention and IP, spectrum, privacy, 
immigration and taxation. Our general positions are outlined below
Keyword: governance
and presented to the Governance Committee of 
the Board of Directors.
Operational Resilience leverages this data 
when determining the potential impacts 
from operational disruptions and documents 
recovery requirements, and devises strategies 
to enable the Company to continue critical 
business operations in the event of disaster. 
Operational Resilience evaluates the 
effectiveness of plans, assessments and risks 
identified with training and simulations. The 
overall program is aligned with ISO 22301, an 
international standard for business continuity 
management systems.
Maintaining and safeguarding our operations 
Introduction             Digital Transformation             Acting Responsibly             Operating Sustainably             Progress             Appendi
Keyword: governance
Governance structure and composition
2024 Proxy Statement 
2-10
Nomination and selection of the highest governance body
2024 Proxy Statement
2-11
Chair of the highest governance body
2024 Proxy Statement
2-12
Role of the highest governance body in overseeing the management of impacts
Our Corporate Responsibility Governance
2-13
Delegation of responsibility for managing impacts
Our Corporate Responsibility Governance
2-14
Role of the highest governance body in sustainability reporting
Our Corporate Responsibility Governance
2-15
Conflicts of interest
2024 Proxy Statement
2-16
Communication of critical concerns
FY23 Annual Report on Form 10-K
2-17
Collective knowledge of the highest governance body
2024 Proxy Statement
Statement of use
Qualcomm has rep
Keyword: governance
Evaluation of the performance of the highest governance body
2024 Proxy Statement
2-19
Remuneration policies
2024 Proxy Statement
2-20
Process to determine remuneration
2024 Proxy Statement
2-21
Annual total compensation ratio
2024 Proxy Statement
2-22
Statement on sustainable development strategy
FY23 Annual Report on Form 10-K  
Purposeful Innovation
2-23
Policy commitments
Acting Responsibly 
Operating Sustainably
2-24
Embedding policy commitments
Acting Responsibly 
Operating Sustainably
2-25
Processes to remediate negative impacts
Ethical Governance
2-26
Mechanisms for seeking advice and raising concerns
Ethical Governance 
Human Rights
2-27
Compliance with laws and regulations
FY23 Annual Report on Form 10-K
2-28
Membership associations
Qualcomm Memberships and Industry Affiliations
2-29
Keyword: governance
Ethical Governance
205-3
Confirmed incidents of corruption and actions taken
None
Qualcomm Material Topic: STEM Education
Qualcomm Material Topic: Disaster preparedness and response
Introduction             Digital Transformation             Acting Responsibly             Operating Sustainably             Progress             Appendix
70
2023 Qualcomm Corporate Responsibility Report
GRI STANDARD
DISCLOSURE
LOCATION
Qualcomm Material Topic: Employee acquisition, retention and development; Employee diversity and inclusion; Employee health and safety; Women in technology
GRI 401: 
Employment 2016
401-1
New employee hires and employee turnover
ESG Performance Summary
401-2
Benefits provided to full-time employees that are not provided to temporary or  
part-time
Keyword: governance
Diversity of governance bodies and employees
2024 Proxy Statement
ESG Performance Summary
405-2
Ratio of basic salary and remuneration of women to men
Diversity, Equity and Inclusion
GRI 406: Non-
discrimination 
2016
406-1
Incidents of discrimination and corrective actions taken
Qualcomm has never been found by a court to have unlawfully 
discriminated against any of our employees.
Introduction             Digital Transformation             Acting Responsibly             Operating Sustainably             Progress             Appendix
71
2023 Qualcomm Corporate Responsibility Report
GRI STANDARD
DISCLOSURE
LOCATION
GRI 407: Freedom 
of Association 
and Collective 
Bargaining 2016
407-1
Operations and suppliers in which the right to freedom of association and coll
Keyword: governance
Our EHS governance framework and global EHS management system, which are overseen at the highest levels of the Company, 
enable us to effectively manage risk, support regulatory compliance and address the health and safety needs of our employees and 
contractors. Starting with our policy as the foundation, our EHS management system (code of practice) comprises a series of globally 
applicable Core Principles, Standards and assurance processes that are structured using the ISO 14001 and ISO 45001 frameworks. 
Our EHS Code of Practice serves as a guide for developing a broad range of programs for the protection of workers and the 
environment into our day-to-day business management systems. It provides the framework to establish an overall strategy and an 
org
Keyword: governance
Governance: Disclose the organization’s governance around climate-related risks and opportunities
a) Describe the board’s oversight of 
climate-related risks and opportunities
The Governance Committee of our Board provides oversight on ESG matters not delegated to other Board committees, including 
ESG policies, programs and initiatives. The HR and Compensation Committee of our Board provides oversight on our human capital 
initiatives and our workforce diversity, equity and inclusion policies, programs and initiatives. The Audit Committee of our Board 
provides oversight of our ESG disclosure controls and procedures as well as the Company’s IT security/cybersecurity policies, risk 
mitigation and recovery plans. 
Given the increased focus on ESG issues, in 2023, we strengthened and furthe
Keyword: governance
r consolidated our ESG committees and governance 
process. The ESG Leadership Committee provides guidance on global corporate responsibility issues, reviews progress on our goals, 
discusses risks and corresponding mitigation tactics and provides oversight of external reporting. The ESG Leadership Committee 
also focuses on ensuring that ESG continues to remain a central and visible component of our business strategy. It is composed of 
executives from Finance, Global Affairs, HR and Legal. Other senior management representatives are periodically invited for updates, 
discussions and engagement. Our ESG Leadership Committee now reports out to the Governance Committee of the Board at least  
two times a year.
2023 CDP Climate Survey 
Questions C1.1a and C1.1b
b) Describe management’s role
Keyword: bribe
possible. If an investigation determines bribery and anti-corruption regulations of the Human Rights, which is reflected in our
employee misconduct has occurred, prompt countries in which we operate. This includes Discrimination and Harassment Human Rights Statement, available on our
corrective action is taken, up to and including the Foreign Corrupt Practices Act, Canada’s investor relations website.
termination. Regular reporting of EthicsLine Discrimination, harassment and intimidation
Corruption of Foreign Public Officials Act,
reports is provided to senior management, as are not tolerated for any reason. This
and the U.K. Bribery Act, as well as other
well as the Audit Committee of the Board of applicable laws and regulations. The includes discrimination on the basis of an United Na
Keyword: bribe
regulations prohibit bribery of a foreign or Global Compact
made by any of our employees, contractors, origin, ancestry, citizenship status, religion,
domestic government official for the purpose
vendors, customers or others. In 2023, 383 of influencing that official. These regulations religious affiliation, creed, physical or mental In 2022, Fifth Third
reports were made to the EthicsLine, up 22% apply to conduct both inside and outside of disability, sex/gender, marital status, civil signed on to the U.N.
from 2022. U.S. territory. These regulations also apply to partnership, sexual orientation, gender Global Compact, a
third parties conducting business with Fifth identity or expression, transgender status, voluntary initiative based
Whistleblower Protections Third,
Keyword: bribe
prohibits intimidation of, or retaliation bribery and anti-corruption violations, it has conditions), parental status or caregiving for human rights, labor, environmental
against, individuals who make good-faith implemented standards to govern activities responsibilities, genetic information, physical sustainability and
reports of known or suspected violations of that pose a higher risk of violations, such as or intellectual disability or protected anti-corruption.
condition, military or veteran status,
the Code of Business Conduct and Ethics, payments to third parties outside of the
United States and foreign travel.
2 Fifth Third Securities representatives licensed through the Financial Industry Regulatory Authority have registered agreements that require arbitration of claims.
1102023 S
Keyword: corruption
possible. If an investigation determines bribery and anti-corruption regulations of the Human Rights, which is reflected in our
employee misconduct has occurred, prompt countries in which we operate. This includes Discrimination and Harassment Human Rights Statement, available on our
corrective action is taken, up to and including the Foreign Corrupt Practices Act, Canada’s investor relations website.
termination. Regular reporting of EthicsLine Discrimination, harassment and intimidation
Corruption of Foreign Public Officials Act,
reports is provided to senior management, as are not tolerated for any reason. This
and the U.K. Bribery Act, as well as other
well as the Audit Committee of the Board of applicable laws and regulations. The includes discrimination on the basis of an United Nations
Directors. Rep
Keyword: corruption
prohibits intimidation of, or retaliation bribery and anti-corruption violations, it has conditions), parental status or caregiving for human rights, labor, environmental
against, individuals who make good-faith implemented standards to govern activities responsibilities, genetic information, physical sustainability and
reports of known or suspected violations of that pose a higher risk of violations, such as or intellectual disability or protected anti-corruption.
condition, military or veteran status,
the Code of Business Conduct and Ethics, payments to third parties outside of the
United States and foreign travel.
2 Fifth Third Securities representatives licensed through the Financial Industry Regulatory Authority have registered agreements that require arbitration of claims.
1102023 Sustainability Report
Keyword: tax
early, was expanded in 2023 to include tax
Last year, we invested to strengthen our
refunds. The feature enabled access to tax Recognizing climate change as an emerging
employee experience and value proposition.
refunds up to five days early. Since 2021, risk, we have grown our internal capacity to Kala Gibson
We increased opportunities for development
800,000 customer accounts have benefited understand how climate-related risks impact Chief Corporate Responsibility Officer
and career mobility while continuing to offer
from Early Pay, representing early deposits of our communities and our customers. This
competitive pay and benefits.
$30 billion. Also, Fifth Third Momentum’s work involves engaging our clients to better
Extra Time feature, which gives customers understand the opport
Keyword: tax
after resource for government, nonprofit and reservations of Low-Income Tax Housing
Program helps eliminate one of the key
types, all are a
private funders committed to being a part of Credits, or LIHTCs. The Fifth Third CDC also
barriers to homeownership, which is a down
crucial part of our
the solution to the problem. invests in federal, state and historic tax
payment. In 2023, Fifth Third provided $4.5
commitment to
credits, new markets tax credits and equity
million in DPA assistance, up from $3.6
Affordable Residential Mortgages developing healthy, equivalent investments.
million in 2022. Our down payment
sustainable
Mortgages remain a key to boosting assistance program helped enable community In October 2023, Fifth Third saw its
communities,”
affordable housing. We provide residential members to purchase 1,2
Keyword: tax
tax credit leverage lending, and syndicator
bridge financing, all with the goal of helping
to boost affordable housing in the markets
served by Fifth Third Bank.
We were proud to be the construction lender
for Casa Di Francesco, a $42 million
affordable housing project in Hillsborough The groundbreaking in 2023 for Casa Di
A rendering of Thrive Englewood in Chicago.
County, Florida. It is being built by developer Francesco in Florida, The affordable housing
Photo courtesy of DL3 Realty. Used with
Fifth Third Bank was recognized as the 2023 Blue Sky Communities on a 20-acre property project for low-income seniors will open in 2025. permission. Rendering by Architect Perkins+Will.
“Most Outstanding Lender” by HomeBase in
belonging to St. Francis
Keyword: tax
technical assistance, and programming like workshops to aid Fifth Third was the New Market Tax Credit investor for Essential services are necessary to help a community’s
small businesses. the Warsaw Avenue Creative Campus in Cincinnati, a $10 basic and emergent needs. Fifth Third works to ensure that
million mixed-use revitalization project in the East Price
Fifth Third is a U.S. Small Business Administration Preferred essential services are included in as many of its community
Hill neighborhood.
Lender. The Bank continues to invest in the SBA program and in projects and programs as possible. It also is one of
our ability to offer several types of SBA loans, including 7(a), Sponsored by Price Hill Will, a nonprofit community categories tracked as part of Fifth Third’s $100 billion
Express, 504 and commercial real estate 100% financi
Keyword: tax
facilities, blight elimination, tax base growth and community revitalization.
• Opportunity CLE Loan Fund of Cleveland Development Advisors in Cleveland for the
purpose of making capital investments to support transformative, strategic and catalytic projects
that provide a positive social and economic return in targeted low-income communities across
Northeast Ohio.
Detroit PAL CEO Fred Hunter, CFO Geri Mann and
Fifth Third Community Development Finance Group Head Jason Pauleteer
on the Willie Horton Field of Dreams located on the famous former site of
The Detroit Tigers Stadium.
342023 Sustainability Report Contents Introduction Communities Inclusion Employees Customer Climate Governance Appendix
Fifth Third Community Development Corporation
The Fifth Third CDC invests in re
Keyword: tax
secure shelter can often mean leaving A $12.8 million new market tax equity
manufacturing as a critical component of the
everything behind. The Fifth Third CDC investment from the Fifth Third CDC is
regional economic recovery plan. University
invested over $1.6 million in federal New helping to support the acquisition and
partners include University of Illinois at
Market Tax Credit equity in the YWCA of renovation of an existing building that will
Chicago, Northwestern University, the
Cincinnati’s efforts to develop an additional facilitate the relocation of mHub, a HardTech
University of Chicago and Illinois Tech.
domestic violence shelter to serve surviving manufacturing innovation accelerator in
According to mHUB, the accelerator’s
victims, children and pets. Chicago. The organization is a prominent
expe
Keyword: tax
traveled to areas needing relief from natural disasters. The eBus works in tandem with our Banking to Go kit, which ◦ Income Tax Assistance.
In 2023, the eBus made 120 event stops and served nearly is a customizable, full-service alternative for smaller-scale
• Workforce Development:
10,000 people. More important, the eBus as a concept was community events when our eBus is deployed in other cities.
completely reimagined so that Fifth Third could continue to Banking to Go is often used at free tax preparation events, ◦ Employment services.
innovate in service to the communities we serve. In doing indoor/outdoor community festivals and at local events of ◦ Transportation services.
so, 2024, the 20th anniversary of the eBus’ initial debut, community organizations. Like the eBus, the kit is staffed by ◦ Transportation savings.
will be one of its most significant. It wil
Keyword: tax
federal relief funds or doing taxes.
through an educational match program. It is further able to
opportunities to maximize our
In 2023, Fifth Third made the following donations in support of support the children of Fifth Third employees with scholarships
impact by giving to national as
disaster relief: for higher education.
well as local grassroots
• $100,000 to American National Red Cross for the Middle organizations with proven track Matching Education Gifts
East humanitarian crisis. records of delivering inclusive and The Fifth Third Foundation’s educational matching gift
• $50,000 to United Way of Middle Tennessee for tornado sustainable programs that will program matches gifts by full-time employees to high schools
relief in Nashville and surrounding areas. strengthen o
Keyword: tax
tax-exempt under the IRS.
• $150,000 to the Fifth Third Cares Fund, a fund designed to Recognition
The Fifth Third Foundation will match charitable contributions
help our own employees and their families in times of crisis. Fifth Third’s commitment to philanthropy earned recognition in from a minimum of $25 per gift up to a maximum total per
The Fifth Third Chicagoland Foundation serves the 2023. Our President & CEO Tim Spence earned The Medical donor of $1,500 in a calendar year. The matching donation
philanthropic needs of the Chicago area in housing and Mutual Pillar Award for Community Service as published in the program enables Fifth Third to increase the value of
employees’ personal donations. In 2023, the Fifth Third
economic developmen
Keyword: tax
for Tax Refunds was added, providing free providing additional agility to Fifth Third’s
access up to 5 days early to these electronic digital offerings.
752023 Sustainability Report Contents Introduction Communities Inclusion Employees Customer Climate Governance Appendix
Inclusive Products accounts be low cost and have no overdraft relief to active duty service members
features. (individual state laws may also apply). The
Financial products available at Fifth Third are Continually Improving
Features include: law’s purpose is to provide certain loan
designed to be inclusive so that we can best relief so that military members can focus Value for our Customers
serve all community members. • Low, $5 monthly service fee.
their full attention on their
Keyword: tax
• Tax advantages13: Pay no taxes on interest earned or on
withdrawals used for qualified expenses.14
• Online and mobile banking.
• Fifth Third Instant Alerts.
• Monthly paper or online statement options.
• Access to a nationwide network of fee-free ATMs.15
Identify Notch Card Insert Card Swipe Card
There is no monthly service charge if the average monthly Identify the card with Turn the card so that the If the terminal doesn’t
balance is $250 or more during the statement cycle or the the notch cut out to notch is toward you and accept the chip, turn the
customer signs up for paperless statements. make transaction. insert the opposite end of card with the notch facing
Qualified ABLE expenses12, 16 include education, health and the card in the chip card away from you to sw
Keyword: tax
13 Fifth Third Bank does not provide tax or legal advice; consult your attorney or tax advisor.
14 Earnings on withdrawals not used for qualified expenses may be subject to federal income tax and a 10% federal tax penalty.
15 Fifth Third Bank is part of a nationwide network of more than 40,000 fee-free ATMs. Customers of Fifth Third Bank can use their Fifth Third debit, ATM or prepaid card to conduct transactions fee-free from ATMs listed on our ATM locator on 53.com or our
Mobile Banking app. Fees will apply when using your credit card at any ATM to perform a cash advance or when using a credit card to withdraw cash. See the Deposit Account Rules & Regulations for additional information on ATM fees and services. ATM network
is fee free for Fifth Third Bank customers when using their debit or prepaid card to withdraw cash. W
Keyword: tax
cost assistance. And mortgage tax credits. • Borrowers needing down payment assistance
Group of products (Conventional, FHA, VA, USDA,
• Borrowers purchasing in the State of Illinois • IHDA Access Repayable for 10% of Purchase Price
Access Forgivable DPA, Access Repayable DPA, and
• First-time homebuyers and borrowers who own or up to a maximum of $10,000 via a 0% interest rate
Access Deferred DPA) permitting high LTV/CLTV
have owned properties and low monthly payment
IHDA (Illinois Housing Development purchase transactions on properties at or below IHDA
• Borrowers at or below Illinois income requirements • IHDA Access Deferred for 5% of Purchase Price up
Authority) sales price limits and for income at or below IHDA
• Borrowers needing down payment and/or closing to a max
Keyword: tax
• MCC tax benefit for borrowers that can be
KHC (Kentucky Housing Corporation) transactions on properties at or below KHC sales • Borrowers at or below KHC income requirements
combined with KHC 1st loan or standalone (can also
price limits and for applicant income at or below KHC • Borrowers needing down payment and/or closing
combine with DAP)
income requirements. Also, offers borrowers down cost assistance
• KHC Conventional No MI allowing 4% seller
payment and closing cost assistance. • Sales prices within program requirements
contributions
• Borrowers purchasing in the State of Michigan
Group of products (FHA, VA, USDA and MSHDA DPA) • $7,500 non-forgivable second for down payment
• First-time homebuyers
permitting high LTV/CLTV purchase transac
Keyword: tax
payment and closing cost assistance. • MCC tax benefit for borrowers
• Sales prices within the program requirements
• Borrowers purchasing in the State of North Carolina
Group of products (FHA, VA, USDA and NCHFA DPA) • First time homebuyers
permitting high LTV/CLTV purchase transactions on • Borrowers who own or have owned properties
• Forgivable DPA of 3%, 5%, or $8,000 of the
NCHFA (North Carolina Housing properties at or below NCHFA sales limits and for • Borrowers at or below NCHFA income requirements
purchase price
Finance Authority) borrowers with household income at or below NCHFA • Borrowers needing downpayment and/or closing
• MCC tax benefit is also available
requirements. Also, offers borrowers down payment cost assistance
and closing cost assistance. • Borrowers buying a h
Keyword: tax
Authority) requirements. Also, offers borrowers down payment • Borrowers needing down payment and/or closing • MCC tax benefit is also available
and closing cost assistance.Note: Fifth Third does cost assistance
NOT charge a 1% Origination fee for Conventional, • Borrowers buying a home at or below OHFA
FHA and USDA OHFA loan! purchase price limits
Low Income refinance option for borrowers with loans • Borrowers with a FNMA-backed mortgage on a 1-
currently backed by Fannie Mae. Unit, single family residence who did not refinance in
the past 12 months • A credit of $500 when a appraisal is required
Refi Now (Fannie Mae)
May allow borrowers who previously could not or did • Borrowers who are ≤ 80% AMI • Allows Debt-to-Income Ratios up to 65%
not refinance the opportunity to refinance with lower • Have acceptable payment history
closing costs and better pric
Keyword: governance
Fifth Third Bancorp2023 Sustainability Report Contents Introduction Communities Inclusion Employees Customer Climate Governance Appendix
Contents
Introduction Delivering our Governance
Commitment to Employees
A Message from our Leaders 3 Corporate Governance 105
A Message from the Board of Directors 5 Business Ethics 109
Strategic Priorities 60
About This Report 7 Public Policy and Government Relations 111
Employee Voices Matter 61
Our Approach to Sustainability 9 Enterprise Risk Management 112
Empowering Employee Development 62
Sustainable Financial Performance and Business 14 Customer Privacy and Information Security 115
Recruiting the Best and Brightest 65
Strategy
Third Party Management 119
Performance Management 66
$100B Environmental and Social Finance Target 21
Talent Management Process 67
Compensation 68 Appendix
Strengthening
Caring for Employees 69
our Co
Keyword: governance
12023 Sustainability Report Contents Introduction Communities Inclusion Employees Customer Climate Governance Appendix
Introduction
IN THIS SECTION
A Message from our Leaders 3
A Message from the Board of Directors 5
About This Report 7
Our Approach to Sustainability 9
Fifth Third’s Corporate Responsibility Office 9
Purpose and Vision 9
Stakeholder Engagement and Materiality Assessment 11
United Nations Sustainable Development Goals 12
Sustainability Priorities and Performance Metrics 13
Sustainable Financial Performance and Business Strategy 14
Corporate and Economic Profile 14
Markets Served 15
Strategic Planning 16
Sustainable Financial Performance 17
Awards and Accolades 18
$100B Environmental and Social Finance Target 21
22023 Sustainability Report Contents Introduction Communities Inclusion Employees Customer Climate Governance Appendix
A Me
Keyword: governance
32023 Sustainability Report Contents Introduction Communities Inclusion Employees Customer Climate Governance Appendix
We also continued our leadership in supplier In our 2023 Employee Viewpoints survey, extra time to make a deposit and avoid are facing so that we may continue to be a
diversity in 2023, with a combined spend 91% of employees said we are meeting or overdraft fees, continues to help our partner as they navigate the future.
across Tier 1 and Tier 2 categories of $189.2 exceeding expectations; 79% would customers. In 2023, $58 million in fees were We also are making significant progress
million. Our Tier 1 spend has grown recommend Fifth Third as a great place to avoided. against our new, operational sustainability
significantly from $7.5 million in 2014 to work; and 75% intend to stay at the Bank for Last year, we began offering Spec
Keyword: governance
42023 Sustainability Report Contents Introduction Communities Inclusion Employees Customer Climate Governance Appendix
A Message from the
Board of Directors
NOMINATING & CORPORATE RISK & COMPLIANCE
GOVERNANCE COMMITTEE COMMITTEE
Oversees the Company’s Sustainability Oversees risk management practices,
Nicholas K. Akins, Lead Independent Director
program, including practices and including sustainability topics such as
reporting related to environmental enterprise risk management,
topics, governance practices and other information security and data privacy.
“As a Board, we oversee Fifth Third’s corporate sustainability priorities, corporate social responsibilities that The RCC held 10 meetings in 2023.
strategy and performance. Leading this effort is our Nominating & are significant to our business
Corporate Governance Committee, which has direct re
Keyword: governance
52023 Sustainability Report Contents Introduction Communities Inclusion Employees Customer Climate Governance Appendix
AUDIT COMMITTEE FINANCE COMMITTEE HUMAN CAPITAL & TECHNOLOGY COMMITTEE
Oversees the integrity of our financial Exercises all the powers of the Board in COMPENSATION COMMITTEE Oversees our technology, information
reporting and governance programs. The management of business, properties and security and data privacy strategies,
Oversees strategies and policies
Audit Committee met 12 times in 2023. affairs during the intervals between which are critical to the interests of all
regarding compensation, talent
meetings of the Board of Directors. stakeholders. In 2023, the Technology
management, and succession planning
“The Audit Committee provides
Finance met twice in 2023. Committee met four times.
and other employment practices The
ov
Keyword: governance
62023 Sustainability Report Contents Introduction Communities Inclusion Employees Customer Climate Governance Appendix
About This Report
Delivering on our sustainability We make independent business We value engagement.
strategy, priorities and commitments is decisions for the Company. We believe the best answers reside in engagement and
We make business decisions to advance the long-term discourse. When policymakers seek input to tackle
key to Fifth Third’s ability to generate
interests of our Company and its shareholders. This includes challenges, we want to help. We know that our success
long-term sustainable value for all our serving our clients, supporting our employees, helping our requires working closely with government and stakeholders
communities, and addressing climate change. We work with on sound public policy that grows the economy a
Keyword: governance
Managing risk is critical to the long-term success of our Our data governance process uses the three lines of defense
business and required by our regulators. We make risk-based methodology (see Page 114 for details) for accountability and
Since our 2019 ESG Report five years ago, we assessments, including legal, credit, market, reputational and managing risks. This includes certifications from the content
have been reporting in accordance with the regulatory, to drive decisions and advance the interests of contributors who constitute the first line of defense. The report
Sustainability Accounting Standards Board our constituencies. is reviewed by legal and other second line of defense functions
sustainable industry classification system for and it also is subject to review as part of the Company’s audit
Commercial
Keyword: governance
Our ability to compete, in both established and new overseen through governance committees, including the
reporting on Global Reporting Initiative Standards’
markets, is critical to the long-term success of our business. Sustainability Disclosure Council, Sustainability Committee,
core option, which includes general disclosures as
We decide where and how we choose to compete by Nominating and Corporate Governance Committee and the
well as topic-specific disclosures relevant to Fifth
assessing risk and opportunity, not to further political or Board of Directors. Data in this report covers Jan. 1 through
Third. In December 2023, we published our third
social agendas. Dec. 31, 2023, unless otherwise noted, and the narrative may
Task Force on Climate-related Financial
include updates in 2024 where applicable.
Disclosures
Keyword: governance
72023 Sustainability Report Contents Introduction Communities Inclusion Employees Customer Climate Governance Appendix
A note on “materiality”. A note on our goals & targets. A note on the evolving state of A note on the use of this report.
This report uses certain terms, including We set targets to do our part in seeking a sustainability disclosures. This report is for general informational
“material” topics, to reflect the issues of sustainable and inclusive future using our The state of ESG and sustainability purposes only and does not constitute an
importance to Fifth Third and our own independent assessment of what we disclosures is evolving. In the absence of a offer or sale of any securities issued by Fifth
stakeholders. Used in this context, these determine is reasonable, achievable and will regulatory framework, we base our Third Bancorp.
Keyword: governance
82023 Sustainability Report Contents Introduction Communities Inclusion Employees Customer Climate Governance Appendix
Our Approach to Sustainability
Purpose and Vision Fifth Third’s Corporate Responsibility Office
Our approach to corporate sustainability is rooted in our purpose: to improve the lives of Our commitment to sustainability is integrated across our Company and in our strategic
our customers and the well-being of communities. We believe in the philosophy of doing planning. In March 2022, Fifth Third established the Corporate Responsibility Office led by
well by doing good and focusing on generating long-term sustainable value for our Kala Gibson, executive vice president and chief corporate responsibility officer. The
stakeholders, including shareholders, customers, employees, communities and regulators. Responsibility Office works to
Keyword: governance
governance. The sustainability office is led by Pratik Raval, chief sustainability officer, who
assumed the position in March 2024.
Board of Directors
Tim Spence
Chairman, CEO and President
Kala Gibson
Chief Corporate Responsibility Officer
Jada
Keith Burgess Stephanie A. Melissa
Pratik Raval
Grandy-Mock Smith Blount-Garner
Head, Community Chief
Development Chief Community Sustainability Chief Inclusion Head, CRO
Banking Group Impact Banking Officer Officer Strategic
Officer Initiatives & Giving
Support Partners
• Enterprise Risk Management. • Legal.
• Enterprise Workplace Services. • Lines of Business.
• Finance. • Marketing & Communications.
• Human Capital. • Technology & Information Security.
92023 Sustainability Report Contents Introduction Comm
Keyword: governance
unities Inclusion Employees Customer Climate Governance Appendix
Introducing Fifth Third’s
Chief Sustainability Officer Sustainability Committee
In 2020, the Nominating and Corporate Governance
Fifth Third Bank welcomed Pratik Raval as chief
Committee of the Board of Directors established the
sustainability officer in March 2024.
Sustainability Committee (previously named the
Raval joins Fifth Third with more than 20 years of global Environmental, Social and Governance Committee) with a
experience in corporate sustainability and environmental, charter to provide oversight and review of the Bank’s policies,
social and governance, including business strategy, programs, practices, strategies and approach to relevant
financial product and service innovation, design and sustainability topics. In 202
Keyword: governance
102023 Sustainability Report Contents Introduction Communities Inclusion Employees Customer Climate Governance Appendix
Stakeholder Engagement and Materiality Assessment
In 2020, Fifth Third completed our first stakeholder Board of Directors. All topics below, it should be noted, are Other Methods of Ongoing
materiality assessment to determine which sustainability important to the Company. We continue to use the results Stakeholder Engagement
topics are most material to our Company. Based on the from our prior materiality assessments and periodic
feedback we received from the stakeholder survey and stakeholder engagements on specific sustainability topics,
Stakeholder Methods of engagement
through discussions with our executive leadership team, we such as a Community Needs Assessment that was deployed
identified and prioritized the sustainability t