exo-is/governance-reporting-on-listed-companies huggingface dataset:
Keyword: tax
presents our modeled pre-tax estimates of natural catastrophe 
PML, net of reinsurance, as of December 31, 2023, and does not 
represent our expected catastrophe losses for any one year. The 
PML is a reflection of our exposure to physical climate impacts on 
our insureds during the policy period and provides us with a tool 
to identify and manage the risks from those exposures. Please see 
our Annual Report for additional information on Chubb’s PML and 
catastrophe management. 
11
Risk Management
Modeled Net Probable Maximum Loss (PML) Pre-tax 
(As reported in the Chubb Limited 2023 Annual Report)
Worldwide Annual(1) Aggregate
U.S. Hurricane(2) Annual Aggregate
Chubb
% of Total  
Shareholders’  
Equity
Chubb
% of Total  
Shareholders’  
Equity
(In millions of U.S. 
d
Keyword: governance
Governance	
4
Strategy 	
5
Risk Management 	
10
Metrics and Targets 	
12
Additional Information and Resources 	
14
Appendix	
17
About This Report 
The Chubb Corporate Environmental Program is now in its 18th year. The company has long been committed 
to communicating important information about its environmental initiatives to our clients, shareholders, 
employees, business partners, the communities where we operate, and others who have an interest in our 
company, our industry, and the environment. This report is the fourth issued by Chubb since we began reporting 
using the Task Force on Climate-Related Financial Disclosures (TCFD) framework in 2021. We also publish an 
annual Sustainability Report.
This report also constitutes Chubb’s responses on
Keyword: governance
includes specific sections addressing sustainability governance, 
environmental issues (including climate change), our development 
of a diverse and sustainable workforce, and our commitment to 
ethical business practices.  The Sustainability Report was approved  
by Chubb’s shareholders at its May 2024 Annual General Meeting.
Outside of the regulatory context we continue to monitor 
developments in voluntary standards. The most notable recent 
development in this space is the release of the Science Based 
Targets Initiative’s (SBTi) second consultation draft for net zero  
standards for financial institutions. Unfortunately, SBTi’s rigid 
stance on fossil fuels remains at odds with the needs of the present 
energy economy. Under SBTi’s proposed approach, we would 
be required to immediately cease all
Keyword: governance
Governance
Chubb governance related to climate risk includes the oversight 
functions and active engagement of its Board of Directors, 
extensive involvement of its most senior executives, and its global 
enterprise risk management (ERM) framework. 
Board of Directors Oversight
The Board of Directors recognizes the critical risks arising 
from climate change and is actively engaged in overseeing the 
company’s climate-related strategies, including the development 
of its climate policies and climate-related business activities. The 
Board and its committees receive regular updates on climate 
issues from management and external experts.
In addition to the full Board’s general oversight, two Board 
committees are charged with specific climate-related
Keyword: governance
citizenship activities and environmental, social, and governance 
(ESG) policies and initiatives, including those relating to climate 
change and the environment, such as our fossil fuel-related 
underwriting and investment policies, corporate environmental 
goals and philanthropic efforts. The committee also receives 
updates and provides input on feedback from shareholders and 
other stakeholders on Chubb’s climate efforts.
Management Responsibilities 
Chubb is engaged in a wide range of climate-related activities that 
include:
• Identifying and analyzing climate risk;
•  Public engagement on climate issues with government officials, 
regulatory bodies, climate advocacy groups, climate experts and 
a variety of other interest groups;
•  Consideration and implementation of appropriate climate-
related
Keyword: governance
“Governance,” Page 4
“Risk Management,” Pages 10-11
12.  Does the insurer have a process for 
assessing climate-related risks?
YES
See: 
“Assessing our exposure to climate risks” under “Strategy,” Pages 8-9
“Identifying and Assessing Climate-Related Risk” under “Risk Management,” 
Page 10
13.  If yes, does the process include an 
assessment of financial implications? 
YES
See: “Probable Maximum Loss Calculation” under “Risk Management,” Page 
11 
14.  Does the insurer have a process for 
managing climate-related risks? 
YES
See: “Managing Climate-Related Risk” under “Risk Management,” Pages 11
15.  Has the insurer considered the 
impact of climate-related risks on its 
underwriting portfolio? 
YES
See generally: “Risk Management,” Pages 10-11
16.  Has
Keyword: bribe
Anti-Bribery and Corruption
At The Cigna Group, we take anti-corruption compliance 
very seriously. As stated in our Code, it is The Cigna Group 
policy to conduct business ethically, to prohibit bribery of 
government officials in connection with our business, and 
to avoid any conduct that creates even the appearance of 
improper interaction with a government official. Government 
officials include not only the regulators who oversee The 
Cigna Group business but also employees of government 
entities that we work with on a regular basis, including 
public hospitals, school districts, and government agencies.
The Cigna Group also maintains an Anti-Corruption
Compliance Policy. In 2022, we created new, interactive 
policies and accompanying manager to
Keyword: bribe
All employees who are assigned anti-bribery and corruption 
training are required to complete such training that is 
appropriate to their role, operating environment, and 
jurisdiction. In 2022, we customized our anti-corruption 
training with learning scenarios specific to our business 
model and risks. 
To proactively stay abreast of anti-corruption best 
practices globally, we are members of TRACE International, 
a globally recognized anti-bribery business association, 
and Gartner, a general resource for compliance, ethics, 
and anti-corruption.
Oversight and Governance 
Creating a culture of integrity and ensuring compliance 
with our Code and other policies, laws, and regulations is 
an enterprise-wide responsibility. Our Chief Compliance 
Officer and our Ethics Office are res
Keyword: bribe
2022 ESG Report, Anti-Bribery and Corruption, page 59
205-3 	 Confirmed incidents of corruption and actions taken
Any material noncompliance matters are disclosed in the company’s public reports filed with the Securities 
and Exchange Commission. 
206 	
Legal actions for anti-competitive behavior, 
anti-trust, and monopoly practices
Any material noncompliance matters are disclosed in the company’s public reports filed with the Securities 
and Exchange Commission.
416-2 	
Incidents of non-compliance concerning the health 
and safety impacts of products and services
Any material noncompliance matters are disclosed in the company’s public reports filed with the Securities 
and Exchange Commission.
417-2	
 Incidents of non-compliance concerning product 
and service in
Keyword: bribe
including extortion and bribery.
•	 The Cigna Group Policies and Statements: Code of Ethics and Principles
of Conduct, Anti-Corruption Policy
•	 2022 Performance and Approach: Business Ethics and Compliance
I N TRO D UCTI O N
H EALTH Y COMPAN Y
ESG PER FOR MAN CE METR ICS
20 2 2  E NVI R O N M E N TA L ,  S O C I A L ,  A N D  G OVE R N A N C E  R E P O RT 
TABLE  OF  CO NT E NTS
H EALTH Y ENVIR ON MEN T
HEALTHY S O C IETY
HEALTHY WO RK FO RC E
5
6
7
8
9
10
9 4
UN Sustainable 
Development 
Goals (SDGs) 
We aim to align our activities with the 17 aspirational global 
goals and 169 targets set forth in the UN SDGs, a blueprint 
for governments, businesses, and civil society organizations 
to address the most pressing environmental and social 
issues globally. 
Among all of
Keyword: corruption
Anti-Bribery and Corruption
At The Cigna Group, we take anti-corruption compliance 
very seriously. As stated in our Code, it is The Cigna Group 
policy to conduct business ethically, to prohibit bribery of 
government officials in connection with our business, and 
to avoid any conduct that creates even the appearance of 
improper interaction with a government official. Government 
officials include not only the regulators who oversee The 
Cigna Group business but also employees of government 
entities that we work with on a regular basis, including 
public hospitals, school districts, and government agencies.
The Cigna Group also maintains an Anti-Corruption
Compliance Policy. In 2022, we created new, interactive 
policies and accompanying manager toolkits that gov
Keyword: corruption
geographies, to receive further training on anti-corruption 
principles and our Anti-Corruption Compliance Policy. 
All employees who are assigned anti-bribery and corruption 
training are required to complete such training that is 
appropriate to their role, operating environment, and 
jurisdiction. In 2022, we customized our anti-corruption 
training with learning scenarios specific to our business 
model and risks. 
To proactively stay abreast of anti-corruption best 
practices globally, we are members of TRACE International, 
a globally recognized anti-bribery business association, 
and Gartner, a general resource for compliance, ethics, 
and anti-corruption.
Oversight and Governance 
Creating a culture of integrity and ensuring compliance 
with our Code and other policies, laws, and regulation
Keyword: corruption
Code of Ethics and Principles of Conduct, Supplier Code of Ethics, Anti-Corruption Policy
2-27 	Compliance with laws and regulations
2022 Form 10-K, Note 23 – Contingencies and Other Matters (Legal and Regulatory Matters), page 133; 
EthicsPoint (Ethics-Based Web Reporting)
2-28 	Membership associations
2022 Political Contributions and Lobbying Activity Report
Stakeholder Engagement
2-29 	Approach to stakeholder engagement
2022 ESG Report, page 86
2-30 	Collective bargaining agreements
Approximately 1% of our employees are covered under collective bargaining agreements.
3-1 	 Process to determine material topics
2022 ESG Report, Our ESG Vision, Framework, and Strategy, page 9
3-2 	 List of material topics
2022 ESG Report, Our ESG Vision, Framework, and Strategy, page 9
I N TRO D UCTI O N
H EALTH Y COMPAN Y
ESG PER FOR MA
Keyword: corruption
Operations assessed for risks related to corruption
The Cigna Group plans to disclose this during our 2023 reporting cycle.
205-2 	 Communication and training about anti-corruption 
policies and procedures
2022 ESG Report, Anti-Bribery and Corruption, page 59
205-3 	 Confirmed incidents of corruption and actions taken
Any material noncompliance matters are disclosed in the company’s public reports filed with the Securities 
and Exchange Commission. 
206 	
Legal actions for anti-competitive behavior, 
anti-trust, and monopoly practices
Any material noncompliance matters are disclosed in the company’s public reports filed with the Securities 
and Exchange Commission.
416-2 	
Incidents of non-compliance concerning the health 
and safety impacts of products and services
Any material nonco
Keyword: corruption
and anti-corruption (business integrity) in 
our everyday business operations.
Businesses should support and respect the protection 
of internationally proclaimed human rights.
•	 The Cigna Group Policies and Statements: Human Rights Statement, 
Supplier Code of Ethics
•	 2022 Performance and Approach: Diversity, Equity, and Inclusion within
Our Workforce, Business Ethics and Compliance, Responsible Supply Chain
Businesses should make sure that they are not complicit 
in human rights abuses.
•	 The Cigna Group Policies and Statements: Human Rights Statement
•	 2022 Performance and Approach: Diversity, Equity, and Inclusion within
Our Workforce, Business Ethics and Compliance, Responsible Supply Chain
Businesses should uphold the freedom of association and 
th
Keyword: corruption
Anti-Corruption
Businesses should work against corruption in all its forms, 
including extortion and bribery.
•	 The Cigna Group Policies and Statements: Code of Ethics and Principles
of Conduct, Anti-Corruption Policy
•	 2022 Performance and Approach: Business Ethics and Compliance
I N TRO D UCTI O N
H EALTH Y COMPAN Y
ESG PER FOR MAN CE METR ICS
20 2 2  E NVI R O N M E N TA L ,  S O C I A L ,  A N D  G OVE R N A N C E  R E P O RT 
TABLE  OF  CO NT E NTS
H EALTH Y ENVIR ON MEN T
HEALTHY S O C IETY
HEALTHY WO RK FO RC E
5
6
7
8
9
10
9 4
UN Sustainable 
Development 
Goals (SDGs) 
We aim to align our activities with the 17 aspirational global 
goals and 169 targets set forth in the UN SDGs, a blueprint 
for governments, businesses, and civil society organi
Keyword: tax
to be low (in the context of our current pre-tax adjusted 
income from operations and net income) and difficult to 
accurately forecast over the next 1 to 10 years.
Impact on Financial Planning
The most significant risk identified as having a potential 
impact to our revenues is related to reputation, as corporate 
employer clients are increasingly interested in climate 
change and broader ESG performance. The management 
of these risks also presents the potential opportunity to 
increase revenue through competitive differentiation. The 
most significant risk identified as having a potential impact 
to our operating costs is changes in the cost of energy, 
fuel, and commodities. Potential opportunities associated 
with managing this risk include the move to more energy-
efficient buildin
Keyword: governance
2022 ENVIRONMENTAL, SOCIAL, AND GOVERNANCE REPORT
Table of Contents
Introduction	
3
About This Report	
4
A Message from Leadership	
5
About The Cigna Group	
8
Our ESG Vision, Framework, and Strategy 	
9
Healthy Society	
12
Sustainable Health Care 	
13
Product Service and Quality	
21
Health Equity	
24
Community Resilience 	
29
Healthy Workforce 	
34
Employee Health, Safety, and Vitality	
35
Diversity, Equity, and Inclusion (DEI) 
within Our Workforce	
40
Human Capital Development	
44
Healthy Environment 	
48
Climate Change and Emissions	
49
Sustainable Operations	
52
Healthy Company 	
55
Leadership and Accountability 	
56
Business Ethics and Compliance 	
58
Data Protection	
61
Responsible Supply Chain	
65
ESG Performance Tables 
and Reporting Indices 	
68
Performance Tables	
69
Sust
Keyword: governance
The Cigna GroupSM 2022 Environmental, Social, and Governance (ESG) Report,(1) which 
reports on our overall ESG performance, covers activities and performance in calendar-year 
2022. Performance data includes combined data for The Cigna Group and its subsidiaries, 
unless otherwise noted. The report addresses the parent company and wholly owned 
subsidiaries comprising U.S. and international subsidiaries’ operations, including our 
growth platforms, Evernorth HealthSM Services and Cigna HealthcareSM. 
This report: 
•	 Is aligned to the Sustainability Accounting Standards Board (SASB) Managed Care 
and Professional and Commerical Industry Standards. 
•	 Is reported in accordance with the Global Reporting Initiative (GRI) Standards. 
•	 Leverages the recommendations of the Task Force on Climate-relate
Keyword: governance
Governance Committee 
The Cigna Group Board  
of Directors
5
Well-being is more  
than physical and mental 
health alone; it’s the  
pursuit of 
vitality.
Healthy Society
We believe that all individuals should have access to 
high-quality and affordable health care, and we are 
committed to fostering an ecosystem of health that 
sustains future generations. We demonstrate that 
commitment through efforts such as using a digital-
first mindset, working to ensure affordable access to 
prescription drugs, and addressing social determinants 
of health (SDOH) in order to reduce health disparities.
For example, we are working to eliminate health 
disparities relative to diabetes through a multifaceted 
approach, including enhanced training for our clinical
Keyword: governance
Strong governance and ethical business practices are a 
cornerstone of our company. That is why all our colleagues 
around the world are guided in their every action by our 
Code of Ethics and Principles of Conduct. Along with 
our values, these guide our decisions both in actual letter, 
as well as intention. 
To ensure long-term business sustainability, we have 
cultivated a set of businesses of different sizes and scale, 
maturity, and rates of growth which individually—and
by working together—position our company to deliver 
on our mission. We updated our company name to 
The Cigna Group, reflecting the breadth of our businesses 
and relationships across our two growth platforms, each 
leading the way in the defining health issues of our time: 
access t
Keyword: governance
Finally, our focus on strong governance is evident at 
every level. Our ESG strategy and efforts have ultimate 
oversight by The Cigna Group Board of Directors, and 
we are pleased that our commitment to diversity and 
governance is reflected in our Board composition. 
In 2022, we exceeded the S&P benchmarks on median 
age, tenure, gender, and ethnic diversity.
At The Cigna Group, we approach the world’s health 
challenges with optimism, urgency, and a confidence 
that we will continue to make a positive impact. 
Our efforts throughout 2022 earned our company 
the #1 ranking for corporate citizenship among 
the health care industry by JUST Capital and CNBC, 
a direct reflection of the hard work of our colleagues 
around the world, who remain relentlessly focused 
on delivering o
Keyword: governance
Chair, Corporate Governance Committee
The Cigna Group Board of Directors
H EALTH Y COMPAN Y
ESG PER FOR MAN CE METR ICS
I N TRO D UCTI O N
20 2 2  E NVI R O N M E N TA L ,  S O C I A L ,  A N D  G OVE R N A N C E  R E P O RT 
TABLE  OF  CO NT E NTS
H EALTH Y ENVIR ON MEN T
HEALTHY S O C IETY
HEALTHY WO RK FO RC E
7
About The Cigna Group
Our Mission
Improve the health and 
vitality of those we serve. 
Our Vision
A better future built on 
the vitality of every individual 
and every community.
Our Values 
Our values guide how 
we work together; serve 
our customers, patients, 
clients, and communities; 
and deliver on our mission.
We care deeply 
about our customers, 
patients, and coworkers.
We partner, 
collaborate, and 
keep our promises.
We innovate 
and adapt. 
We
Keyword: governance
ESG Governance and Oversight
To deliver on our ESG vision and strategy, we leverage a 
robust governance structure that promotes oversight 
and accountability. The Cigna Group Board of Directors 
(the Board) has ultimate oversight responsibility for the 
company’s ESG strategy and initiatives and has delegated 
certain responsibilities to its committees as described 
below. Our ESG focus areas are aligned to the applicable 
board committee(s) in the table at right. 
Corporate Governance Committee
•	 Ensures the Board adheres to strong board 
governance practices generally
•	 Monitors the company’s policies, practices, 
and initiatives related to corporate responsibility 
and environmental sustainability
•	 Reviews and approves our annual ESG report
Audit
Keyword: governance
Corporate Governance 
Committee
People Resources 
Committee
Business ethics and compliance
Not involved
Involved
Involved 
Not involved
Climate change and emissions
Not involved
Not involved
Involved 
Not involved
Community resilience 
Not involved
Not involved
Involved 
Not involved
Data protection
Involved 
Involved 
Not involved
Not involved
DEI within our workforce
Not involved
Not involved
Not involved
Involved 
Employee health, safety, and vitality
Not involved
Not involved
Not involved
Involved 
Health equity
Not involved
Involved 
Not involved
Not involved
Human capital development
Not involved
Not involved
Not involved
Involved 
Leadership and accountability
Not involved
Not involved
Involved 
Involved 
Product service and quality
Not involved
Involve
Keyword: governance
governance. Ultimately, this committee, with support from 
our ESG team, seeks to further integrate our ESG vision 
throughout the enterprise strategy and operations of The 
Cigna Group. In 2022, we expanded our ESG team to include 
specific environmental sustainability expertise as we mature 
in progressing our climate-related commitments.
Our ESG Governance Model
BOARD OF DIRECTORS 
Oversight of strategy  
and initiatives
PRESIDENT AND CEO
Capital expenditures  
and investments
ESG EXECUTIVE SPONSORS (ELT)
ESG ADVISORY COMMITTEE
ESG CORE TEAM AND KEY MATRIX PARTNERS
Snapshot of Recent ESG Recognitions
Member of Dow Jones 
Sustainability Index for both the 
World and North America, marking 
the sixth straight year that The Cigna 
Group has been name
Keyword: governance
and safety framework, including governance, worker 
participation, hazard identification and assessment, 
education and training, and continuous improvement. 
It leverages principles from the International Organization
for Standardization (ISO) ISO 45001, and in 2023, we 
will conduct third-party pre-ISO certification audits at 
our high-volume fulfillment centers, which are our 
highest-risk locations from an occupational safety 
perspective. The policy applies to all of our facilities and 
employees in the United States and calls for coordination 
with contractors to provide them with the same level of 
health and safety protection. Our facilities in international 
markets and contractors are required to comply with local 
regulations for worker safety and health.
Oversight and R
Keyword: governance
strong governance as well as ethical and resilient 
business practices. The strength of our Board 
of Directors contributes meaningfully to upholding 
these commitments. 
I N TRO D UCTI O N
H EALTH Y COMPAN Y
20 2 2  E NVI R O N M E N TA L ,  S O C I A L ,  A N D  G OVE R N A N C E  R E P O RT 
TABLE  OF  CO NT E NTS
H EALTH Y ENVIR ON MEN T
HEALTHY S O C IETY
HEALTHY WO RK FO RC E
ESG PER FOR MAN CE METR ICS
H EALTH Y COMPAN Y
55
Leadership and 
Accountability 
Our Board is committed 
to principles of good 
corporate governance. 
Our Corporate Governance Guidelines set forth the 
key governance principles that guide the Board. 
These guidelines, together with the charters for the 
Board’s Audit, Compliance, Corporate Governance, 
Finance, and People Resour
Keyword: governance
the framework for effective governance to promote 
oversight, accountability, and successful outcomes. 
See page 10 for information about our ESG governance.
Board Composition
Our Board comprises directors with the qualifications, 
skills, and experiences to support our short- and long-
term business strategy, provide risk oversight, and ensure 
corporate governance practices that best protect the 
interests of our stakeholders. As of the end of 2022, 
11 directors serve on our Board, each of whom is 
independent, with the exception of our Chairman and 
CEO. With the combination of the Chairman and CEO 
roles in 2022, we appointed a lead independent director.
The Corporate Governance Committee ensures that the 
Board is composed of individuals with expertise in fields 
relevant
Keyword: governance
Our Corporate Governance Guidelines also require the 
Corporate Governance Committee and any search firm it 
engages to include women and racially and ethnically diverse 
candidates in the pool from which the committee selects 
director candidates. Several board leadership positions are 
held by diverse directors, and as of the end of 2022, more 
than half of our independent directors are diverse: four are 
women, and three are racially or ethnically diverse individuals.
Effective as of June 1, 2023, The Cigna Group appointed 
Dr. Philip Ozuah to the Board.
Please see our 2023 Proxy Statement and Corporate 
Governance Practices web page for additional information. 
91% 
independent 
directors 
60%
independent 
diverse directors
40% 
independent
female directors
30
Keyword: governance
The Board and the Corporate Governance Committee oversee 
the company’s shareholder engagement practices. We engage 
with shareholders on issues related to corporate governance, 
executive compensation, ESG, company performance, and 
other areas of focus for shareholders. Throughout 2022, beyond 
regular engagement with our Investor Relations team, we 
invited holders of 74% of our outstanding stock to engage with us, 
resulting in engagement with holders of 42% of our outstanding 
stock. Summaries of these discussions were shared with our
most senior leaders, as well as the Board and its committees.
Risk Governance and Oversight
The Cigna Group has a strong risk management culture 
that is maintained through the “tone at the top” from our 
Senior Leadership team, mandatory bus
Keyword: governance
Oversight and Governance 
Creating a culture of integrity and ensuring compliance 
with our Code and other policies, laws, and regulations is 
an enterprise-wide responsibility. Our Chief Compliance 
Officer and our Ethics Office are responsible for designing, 
implementing, and monitoring adherence to our Code and 
related policies, as well as other programs built to reinforce 
our commitment to integrity and compliance. 
The Compliance organization regularly reviews compliance 
requirements and conducts compliance risk reviews to 
identify potential or emerging risk areas and evaluate any 
changes needed to our Code, policies, and training. The 
Chief Compliance Officer also serves as the Chief Risk Officer, 
and compliance risk reviews are actively included in
Keyword: governance
Oversight and Governance
In addition to the Board of Directors Audit and Compliance 
Committees’ oversight of our data protection programs 
and strategy (see page 10), our Cyber and Privacy Council 
(CPC) manages the company’s cybersecurity and data 
privacy risks. The CPC is led by members of The Cigna 
Group Senior Leadership team, including the Global 
Chief Information Security Officer (GCISO), the Chief 
Privacy Officer, and the Chief Compliance and Risk 
Officer. Responsibilities for the CPC include approving 
our cybersecurity and privacy strategy, road map, and 
budget; setting the organization’s priorities; and driving 
alignment with strategic business initiatives. 
The Cigna Group Information Protection team (CIP), under 
the leadership of the GCISO, co
Keyword: governance
our privacy governance practices by implementing new 
and improved monitoring and tools to protect personal 
information. In addition, we expanded customer rights 
to their data to prepare for evolving U.S. privacy legislation 
in 2023 at the state level.
Our 
enterprise 
privacy 
program is 
responsible 
for:
•	 Developing policies that support 
our governance and use of personal 
information in addition to providing 
advice on strategic initiatives. 
•	 Monitoring privacy and security laws 
and regulations and updating policies 
as necessary as well as communicating 
changes to such policies.
•	 Managing privacy risk and 
reporting privacy-related risks to 
The Cigna Group management.
•	 Creating and maintaining privacy 
training and privacy awareness 
efforts
Keyword: governance
Equity Governance
At The Cigna Group, we use algorithms and predictive 
models to help direct health care decision-making and 
improve health outcomes for our customers. It’s important 
that these tools are used appropriately to avoid inadvertent 
bias and discrimination while taking into account 
demographic information that has medical relevance.
To ensure our practices and solutions are consistent with 
our commitment to health equity, we have a dedicated 
team and governance structure in place, known as Model 
Equity Governance. The mission of the program is to 
institute and apply the highest standards for the use of 
equitable augmented intelligence in how we provide
health products and services to our customers and clients 
and preserve flexibility i
Keyword: governance
our enterprise-wide Model Equity Governance Policy. The 
Policy is governed by our Model Equity Governance Board, 
comprised of senior leaders from across the enterprise. 
In 2022, we continued to work with partners across our 
business to test for potential inadvertent bias in predictive 
models and mitigate the risks while enforcing our Policy. 
We also began deploying automation tools to speed up
and improve accuracy of model review. 
We intend to expand and strengthen our Model Equity 
work over the coming years, expanding the scope of our 
ability to improve the lives of our customers and the quality 
of the products and services that we provide. 
Cybersecurity 
Our Governance, Risk, and Compliance platform hosts all 
our information protection policies and standards. These 
po
Keyword: governance
Supplier Governance and Risk
Reviewed annually, our Supplier Code of Ethics outlines 
the expectations we have of our vendors to mitigate their 
environmental impact and maintain workplaces that 
respect human rights. Potential vendors must read and 
attest that they comply with our Supplier Code of Ethics, 
and that attestation is standard in all our indirect supplier 
contracts. We also have an Ethical Procurement Policy to 
guide the procurement actions of our own employees. This 
policy includes a specific section on ESG, including topics 
such as DEI, environmental stewardship, global citizenship, 
labor rights, and transparency.
To proactively manage supply chain risks, we leverage 
a third-party risk management software platform that 
screens suppliers
Keyword: governance
Governance
2-9 	 Governance structure and composition
2022 ESG Report, Board Composition, page 56; 2023 Proxy Statement, Corporate Governance Policies and Practices, page 29; 
Corporate Governance Committee Charter
2-10 	Nomination and selection of the highest 
governance body
2023 Proxy Statement, Nomination Process, page 15; Board Corporate Governance Guidelines
2-11 	 Chair of the highest governance body
2022 ESG Report, Board Composition, page 56; 2023 Proxy Statement, Board Leadership Structure, page 30
2-12 	 Role of the highest governance body in overseeing 
the management of impacts
2022 ESG Report, ESG Governance and Oversight, page 10; 2023 Proxy Statement, Responsibilities of the Board, page 34
2-13 	 Delegation of responsibility for m
Keyword: governance
2022 ESG Report, ESG Governance and Oversight, page 10; 2023 Proxy Statement, Responsibilities of the Board, page 34
2-14 	Role of the highest governance body 
in sustainability reporting
2022 ESG Report, ESG Governance and Oversight, page 10; 2023 Proxy Statement, Responsibilities of the Board, page 34
2-15 	 Conflicts of interest
2023 Proxy Statement, Director Independence, page 29
2-16 	 Communication of critical concerns
2023 Proxy Statement, Questions and Answers About the Annual Meeting and Voting, page 116
2-17 	 Collective knowledge of the highest 
governance body
ESG is discussed at least annually with the Board. In addition to annual ESG updates, specific ESG topics including 
diversity, equity, and inclusion; cybersecurity; and human capital development ar
Keyword: governance
governance body
Board Corporate Governance Guidelines, Corporate Governance Committee Charter
ESG is included as a topic on the Board’s Evaluation Framework, which asks if the overall performance 
and functioning of the Board is effective.
2-19 	 Remuneration policies
2023 Proxy Statement, Executive Compensation Policies and Practices, page 56
2-20 	Process to determine remuneration
2023 Proxy Statement, Processes and Procedures for Determining Executive Compensation, page 55
2-21 	 Annual total compensation ratio
2023 Proxy Statement, Pay Ratio, page 90
I N TRO D UCTI O N
H EALTH Y COMPAN Y
ESG PER FOR MAN CE METR ICS
20 2 2  E NVI R O N M E N TA L ,  S O C I A L ,  A N D  G OVE R N A N C E  R E P O RT 
TABLE  OF  CO NT E NTS
H EALTH Y ENVIR ON MEN
Keyword: governance
CDP Water Security, W1: Current State; W6: Governance
303-3 	 Water withdrawal
2022 ESG Report, Performance Tables, page 72; CDP Water Security, W1: Current State
303-4 	 Water discharge
CDP Water Security, W1: Current State
303-5 	 Water consumption
CDP Water Security, W1: Current State
306-1 	
Waste generation and significant waste-related impacts
2022 ESG Report, Reducing Waste and Sourcing Responsibly, page 53
306-2 	 Management of significant waste-related impacts
2022 ESG Report, Reducing Waste and Sourcing Responsibly, page 53
306-3 	 Waste generated
Information unavailable/incomplete. We’re currently evaluating the most appropriate methodology to use to capture 
our waste data and create a baseline for our waste target. 
306-4 	 Waste diverted from disposal
See GRI 306-3
306-5 	 Waste
Keyword: governance
Diversity of governance bodies and employees
2022 ESG Report, Performance Tables, page 69
405-2 	 Ratio of basic salary and remuneration
of women to men
2022 ESG Report, Fair Pay, page 42
406-1 	
Incidents of discrimination and corrective 
actions taken
Complaints of discrimination are formally investigated and handled appropriately. Number, status of incidents, and actions 
taken are not reported as this information is considered confidential.
Human Capital Development
3-3 		
Management of material topics
2022 ESG Report, Human Capital Development, page 44
401-1 	
New employee hires and employee turnover
2022 ESG Report, Performance Tables, page 71
Our 2022 voluntary turnover rate was approximately 16%, and our involuntary turnover rate was approximately 3%.
Keyword: governance
2022 ESG Report, Supplier Governance and Risk, page 65
308-2 	 Negative environmental impacts in the supply chain 
and actions taken
Partially disclosed; 2022 ESG Report, Supplier Governance and Risk, page 65
412-3 	
Significant investment agreements and contracts 
that include human rights clauses or that underwent 
human rights screening
Human rights and compliance with local laws and regulations are emphasized in our Supplier Code of Ethics, which is 
referenced in our vendor agreements and contracts. Potential vendors must read and attest that they comply with our 
Supplier Code of Ethics and that attestation is standard in all our indirect supplier contracts.
414-1 	
New suppliers that were screened using social criteria
2022 ESG Report, 2022 ESG Report, Supplier Gov
Keyword: governance
Partially disclosed; 2022 ESG Report, Supplier Governance and Risk, page 65
I N TRO D UCTI O N
H EALTH Y COMPAN Y
ESG PER FOR MAN CE METR ICS
20 2 2  E NVI R O N M E N TA L ,  S O C I A L ,  A N D  G OVE R N A N C E  R E P O RT 
TABLE  OF  CO NT E NTS
H EALTH Y ENVIR ON MEN T
HEALTHY S O C IETY
HEALTHY WO RK FO RC E
8 5
Table 1: GRI 2-7 Employees 
(global workforce as of December 31, 2022)
Employee Type
Female
Male
Total
Full-time employees
69%
28%
97%
Part-time employees
2%
1%
3%
Total
71%
29%
100%
Employee Type
United 
States
International
Total
Full-time employees
91%
6%
97%
Part-time employees
3%
Less than 1%
3%
Total
94%
6%
100%
GRI 2-29 Approach to stakeholder 
engagement
Clients (Employer clients and health plans)
•	 Health and wellness programs
•	 Health engagement incentive programs
•	 C
Keyword: governance
Governance
(a) Describe the board’s oversight 
of climate-related risks and opportunities.	
The highest level of responsibility within The Cigna Group 
for the management of climate-related issues is held by the 
Corporate Governance Committee of our Board of Directors. 
Specific responsibilities of the Corporate Governance 
Committee include oversight of the ESG framework 
and related sustainability policies, practices, and initiatives. 
The Corporate Governance Committee monitors the 
company’s social responsibility and environmental 
sustainability policies, practices, and initiatives; reviews 
the annual ESG report; and periodically updates and 
makes recommendations to the Board with respect 
to such matters.
Within The Cigna Group Board of Dire
Keyword: governance
Corporate Governance Committee Charter, 
2023 Proxy Statement
Relevant CDP Section(s): C1.1 , C1.1b
(b) Describe management’s role in 
assessing and managing climate-related 
risks and opportunities.
The ESG Advisory Committee comprises several 
senior leaders from across the company to support 
Our ongoing commitment to environmental stewardship, 
a sustainable and equitable health care system, employees, 
corporate social responsibility, corporate governance, and 
sustainability. Ultimately, this Committee, with support 
from our Risk Management and ESG teams, seeks to further 
integrate into and align sustainability with our enterprise 
strategy and operations.
Our Corporate Real Estate Managing Director oversees 
our facilities-related environmental sustai
Keyword: bribe
subject to regular compliance audits – like the initial business activities with the potential to elicit bribery or as required to the U.S. Securities and Exchange
assessment process – to maintain our business. These corruption are identified for additional anti-corruption Commission (SEC).
audits are typically conducted in person by independent training. This annual training is overseen by our Chief
inspectors who are trained on local labor laws and Compliance Officer and is separate from other GSC GSC Suppliers that do not comply with our annual
requirements, are fluent in the language(s) spoken by training modules. conflict minerals review are subject to penalties, up to
and including denial of Cintas business.
management and employees, engage directly with
facility leadership, and conduct employee interviews.
76CINTAS 2022 ESG REPORT ABOUT CINTAS
Keyword: bribe
ETHICS AND CORRUPTION, FRAUD, ANTI-BRIBERY, Further, our Risk & Compliance Department provides
appropriate guidance to vendors working with our
AND ANTI-COMPETITIVE BEHAVIOR
GSC so the vendors are aware of our policies and
INTEGRITY We pride ourselves on operating our business in
expectations. These are captured in our Vendor Code
an ethical and lawful manner – a cornerstone of
of Conduct. Our vendors’ compliance is monitored
our Corporate Culture. We strive to ensure that our
through annual third-party audits.
company and our employee-partners comply with laws
“Cintas has a reputation as a
and regulations, including those that promote free Every year, we identify employee-partners directly
company that operates with strong and fair competition in the marketplace. Our company invol
Keyword: bribe
has established a robust culture of governance to help bribery or corruption activities are more prevalent.
moral principles and excellent values.
mitigate instances of corruption, fraud, or other illegal Those employee-partners are required to undergo
This is a product of our collective acts that could impact our company, our ability to additional anti-corruption training. We perform audits
conduct business, and our company’s reputation. on a regular basis to support ongoing compliance and
efforts, and we’re all responsible for
identify potential issues.
Policies and procedures have been enacted to support
our actions and our commitment to
the company’s pursuit of ethical operations and
good business.” interactions. Among these are our Code of Conduct CRITICAL CONCERNS
and Business Ethics, Anti-Corru
Keyword: bribe
corporate conduct, bribery or corruption, human rights,
supplier management, data privacy/cybersecurity,
environment, safety and health, discriminatory practices,
violations involving the rights of indigenous peoples,
product and service information, or labeling and
marketing communications.
94CINTAS 2022 ESG REPORT ABOUT CINTAS OUR ESG JOURNEY ENVIRONMENT SOCIAL GOVERNANCE APPENDIX
SSPPOOTTLLIIGGHHTT
FIRST AID The Risk & Compliance Department also outlines
our expectations that locations be prepared
to respond immediately to any federal, state,
& SAFETY
or local authority inquiry. This includes having
documentation and personnel ready who can
PRODUCT speak to and attest to regulated products,
activities, and processes.
REGULATION
QUALITY MANAGEMENT
To help maintain
Keyword: corruption
Through Cintas’ anti-corruption training program,
Minerals Policy and must also report their conflict
Once a supplier is certified as a GSC Supplier, they are GSC employee-partners who are directly involved in minerals use to us. We then submit that information
subject to regular compliance audits – like the initial business activities with the potential to elicit bribery or as required to the U.S. Securities and Exchange
assessment process – to maintain our business. These corruption are identified for additional anti-corruption Commission (SEC).
audits are typically conducted in person by independent training. This annual training is overseen by our Chief
inspectors who are trained on local labor laws and Compliance Officer and is separate from other GSC GSC Suppliers
Keyword: corruption
ETHICS AND CORRUPTION, FRAUD, ANTI-BRIBERY, Further, our Risk & Compliance Department provides
appropriate guidance to vendors working with our
AND ANTI-COMPETITIVE BEHAVIOR
GSC so the vendors are aware of our policies and
INTEGRITY We pride ourselves on operating our business in
expectations. These are captured in our Vendor Code
an ethical and lawful manner – a cornerstone of
of Conduct. Our vendors’ compliance is monitored
our Corporate Culture. We strive to ensure that our
through annual third-party audits.
company and our employee-partners comply with laws
“Cintas has a reputation as a
and regulations, including those that promote free Every year, we identify employee-partners directly
company that operates with strong and fair competition in the marketpla
Keyword: corruption
has established a robust culture of governance to help bribery or corruption activities are more prevalent.
moral principles and excellent values.
mitigate instances of corruption, fraud, or other illegal Those employee-partners are required to undergo
This is a product of our collective acts that could impact our company, our ability to additional anti-corruption training. We perform audits
conduct business, and our company’s reputation. on a regular basis to support ongoing compliance and
efforts, and we’re all responsible for
identify potential issues.
Policies and procedures have been enacted to support
our actions and our commitment to
the company’s pursuit of ethical operations and
good business.” interactions. Among these are our Code of Conduct CRITICAL CONCERNS
and Business Ethics, Anti-Corruption Policy,
Keyword: corruption
our business operation for corruption risks.
Our governance structure promotes the awareness
of, and responsibility to adhere to, our policies and Activities or processes that have been identified as
procedures by all our employee-partners, from our potential corruption risks include our GSC operations,
Directors to our part-time staff. We support ample doing business in markets known for corruption, using
training programs to regularly reinforce our expectations customs brokers or carriers to import products from
and rules. international suppliers, and potential vendor or third-
party relationships.
Together, our policies and training help us promote an
enterprise-wide culture of compliance and help us raise We have not identified any known instances of
awareness about our st
Keyword: corruption
akeholders’ understanding and corruption during this process.
expectations related to ethics and integrity.
88CINTAS 2022 ESG REPORT ABOUT CINTAS OUR ESG JOURNEY ENVIRONMENT SOCIAL GOVERNANCE APPENDIX
ETHICS AND COMPLIANCE TRAINING
Cintas employee-partners receive our Code of Conduct REPORTING CONCERNS
and Business Ethics training on their first official day
Cintas is committed to maintaining an ethical, of anyone requesting guidance or reporting
of employment with us. They also receive a booklet
responsible workplace. Both employee-partners questionable behavior and/or a possible violation.
containing the Code – available in English, Spanish, or
and external parties have access to several Company policy prohibits retaliation against any
Canadian French – at their orientation ses
Keyword: corruption
• Anti-Corruption training for employee-partners
Workplace Violence Prevention28 100% - 100% 100%
who could potentially interact with a foreign official
Information Security Awareness29 100% 100% 100% 100%
or representative
Anti-Corruption Training 100% 100% 100% 100%
• PCI training for employee-partners who could have
access to credit card data PCI Training29 100% 100% 100% 100%
AB182530 100% - 100% -
Cintas also requires its California-resident employee-
partners (and partners who manage employee-partners
residing in California) to complete AB1825 sexual
harassment prevention training every other year.
89CINTAS 2022 ESG REPORT ABOUT CINTAS OUR ESG JOURNEY ENVIRONMENT SOCIAL GOVERNANCE APPENDIX
TAX POLICY TAX DISCLOSURES AND REPORTING Our tax implications
Keyword: corruption
Our Anti-Corruption Policy outlines the way we may
engage with political candidates and representatives.
All public policy and advocacy activities are managed
by the VP of Corporate Affairs, who is responsible
for developing and maintaining pertinent third-party
advocate relationships and procedures to maintain
compliance with the company’s official political
advocacy process.
To help further maintain accountability and compliance,
the VP of Corporate Affairs coordinates and monitors all
communications related to public policy between Cintas
stakeholders, registered third-party advocacy agencies,
and government and policy representatives.
91CINTAS 2022 ESG REPORT ABOUT CINTAS OUR ESG JOURNEY ENVIRONMENT SOCIAL GOVERNANCE APPENDIX
POLITICAL CONTRIBUTIONS Emplo
Keyword: corruption
Our Anti-Corruption Policy outlines the manner in Neither Cintas nor the Partners PAC governs or restricts
partisan executive committee reviews and approves
which we may engage with political candidates and political contributions made by our individual employee-
potential political contributions to individual candidates
representatives. As a company, Cintas Corporation partners. This includes those made by members
using six criteria:
generally does not make political contributions to of our Board of Directors on their own behalf from
government officials, political candidates, or political their personal funds and for their personal reasons. • Strategies important to Cintas
parties and any exceptions to this require the prior Employee-partners’ personal poli
Keyword: corruption
corporate conduct, bribery or corruption, human rights,
supplier management, data privacy/cybersecurity,
environment, safety and health, discriminatory practices,
violations involving the rights of indigenous peoples,
product and service information, or labeling and
marketing communications.
94CINTAS 2022 ESG REPORT ABOUT CINTAS OUR ESG JOURNEY ENVIRONMENT SOCIAL GOVERNANCE APPENDIX
SSPPOOTTLLIIGGHHTT
FIRST AID The Risk & Compliance Department also outlines
our expectations that locations be prepared
to respond immediately to any federal, state,
& SAFETY
or local authority inquiry. This includes having
documentation and personnel ready who can
PRODUCT speak to and attest to regulated products,
activities, and processes.
REGULATION
QUALITY MANAGEMENT
To help maintain product integ
Keyword: corruption
205: Anti-Corruption 2016
205-01 Operations assessed for risks related to corruption Governance > Ethics and Integrity > Risk Assessments
205-02 Communication and training about anti-corruption policies and procedures Governance > Ethics and Integrity > Ethics and Compliance Training
205-03 Confirmed incidents of corruption and actions taken Governance > Ethics and Integrity > Risk Assessments
206: Anti-Competitive Behavior 2016
206-01 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices At the close of FY’22, Cintas was not subject to any pending legal actions related to anti-
competitive behavior, anti-trust, or monopoly practices.
Governance > Ethics and Integrity
102CINTAS 2022 ESG REPORT ABOUT CINTAS OUR ESG JOURNEY ENVIRONMENT
Keyword: tax
90 Tax Policy
39 SPOTLIGHT: Pursuing Greater Water Reuse
91 Public Policy and Advocacy
40 Chemical Safety
93 Cybersecurity and Data Privacy
41 Waste
94 Regulatory Compliance
CONTENTS 42 SPOTLIGHT: Zero Waste Project
43 SPOTLIGHT: Technology’s Role Managing 95 SPOTLIGHT: First Aid & Safety Product Regulation
Waste Materials
ABOUT CINTAS
44 Materials APPENDIX
4 About This Report
46 SPOTLIGHT: Reducing, Reusing, Recycling,
97 Citations, References, and Annotations
5 This Is Cintas and Repurposing Our Textiles
98 Notes and Methodologies
6 ESG Is Part of Who We Are
99 GRI Index
7 A More Holistic Look at Cintas
108 SASB Index
7 Awards, Honors, and Achievements
111 UN Sustainable Development Goals
8 COVID-19 Drives Cintas’ Business Evolution
3CINTAS 202