exo-is/governance-reporting-on-listed-companies huggingface dataset:
Keyword: governance
Governance
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About
Contents
Raw material used (nonrenewable) (MT)	
2,658,482	
2,722,292	
2,402,816
Plastic material used in packaging (MT)	
24,947	
52,074	
34,181
Recycled plastic material used in packaging (MT)	
2,131	
2,269	
2,758
Percentage of recycled plastic packaging material	
8.5%	
4.3%	
8.0%
Post-consumer resin (PCR) used in packaging (MT)	
2,496	
2,269	
2,758
Reconditioned drums purchased	
1,021	
1,531	
1,521
Reconditioned intermediate bulk containers (IBC) purchased	
44	
725	
744
Containers returned for reuse	
2,387	
1,576	
1,529
Landfill 	
17,754	
14,543	
17,175
Energy recovery	
2,578	
1,448	
6,814
Wastewater treatment	
269	
11,404	
6,638
Treatment	
2,679	
1,363	
4,900
Recycling	
2,253	
2,362	
4,002
Reuse	
774	
560	
1,158
Compost /
Keyword: governance
Governance
Appendix
About
Contents
Performance data
Global diversity by job level, gender and age
Global employee information by 
employment type
Global employee information by 
market and gender
Ethnic/racial diversity of U.S. Employees
39,212 Individual contributors 
Gender as a 
percent of total
Male	
70.6%
Female	
28.3%
Not specified	
1.1%
>50 years old	
21.8%
30–50 years old	
58%
<30 years old	
20.2%
Age group as a 
percent of total
14,860 Individual contributors 
Minority	
36.8%
Non-minority	
61.3%
Not specified	
1.9%
3,170 Junior management employees
Minority	
20.3%
Non-minority	
77.8%
Not specified	
1.9%
1,178 Management employees
Minority	
18.4%
Non-minority	
80.4%
Not specified	
1.2%
17 Top management employees
Minority	
29.4%
Non-minority
Keyword: governance
Governance
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About
Contents
Performance data
Based on the average number of employees in each market, our global combined turnover rate in 2023 was 15.8%, of which 10.7% was voluntary and 5.0% was involuntary.
Global new employee hire rates*
Based on 8,365 hires
>50 years old	
3.0%	
3.9%	
3.7%
30–50 years old	
18.5%	
11.6%	
13.5%
<30 years old	
50.4%	
52.3%	
48.4%
Total	
20.3%	
14.2%	
15.7%
	
Female	
Male	
Total
	
Female	
Male	
Total
	
Female	
Male	
Total
Asia Pacific
>50 years old	
3.7%	
3.1%	
3.1%
30–50 years old	
9.2%	
9.1%	
9%
<30 years old	
31.5%	
30.9%	
29.9%
Total	
10.9%	
8.9%	
9.4%
Europe
>50 years old	
6.3%	
4.3%	
4.6%
30–50 years old	
6.4%	
7.1%	
6.9%
<30 years old	
34.5%	
23.6%	
25.3%
Total	
9.2%	
9.4%	
9.4%
Greater China
>50 years
Keyword: governance
Governance
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Performance data
Learning adoption rates*
Performance review completion rates
Individual contributor	
38,622	
39,212	
98%
Junior management	
7,524	
7,614	
99%
Management	
1,723	
1,775	
97%
Top management	
18	
19	
97%
Total	
47,887	
48,620	
98%
Female	
13,468	
13,700	
98%
Male	
33,983	
34,467	
99%
Not specified	
436	
453	
96%
Total	
47,887	
48,620	
98%
Female 	
99%	
99%	
99%
Male 	
99%	
99%	
100%
Not specified 	
94%	
100%	
100%
Asia Pacific	
100%	
100%	
99%
Europe	
100%	
100%	
100%
Greater China	
100%	
100%	
100%
India, Middle East, Africa	
99%	
100%	
100%
Latin America	
100%	
100%	
100%
North America	
99%	
99%	
100%
Total	
99%	
99%	
99%
Employee level	
Completed	
Total	
%
Gender	
Completed	
Total	
%
Gender	
2021	
20
Keyword: governance
Governance
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Total recordable incident rate (TRIR)
Number of incidents per 200,000 working hours
Greater China	
0.05	
0.02	
-60%
International markets	
0.36	
0.41	
14%
North America	
1.47	
1.34	
-9%
Europe	
0.45	
0.60	
33%
Total	
0.88	
0.87	
-1%	
2022	
2023	
% Change vs. 2022
Occupational illness frequency rate (OIFR) 
Number of occupational illnesses per 200,000 working hours
Greater China	
0.00	
0.00	
-
International markets	
0.07	
0.04	
-43%
North America	
0.06	
0.09	
50%
Europe	
0.06	
0.00	
-100%
Total	
0.06	
0.05	
-17%	
2022	
2023	
% Change vs. 2022
Lost time incident rate (LTIR)
Number of incidents with lost days per 200,000 working hours
North America	
0.67	
0.58	
-13%	
2022	
2023	
% Change vs. 2022
Fatalities
Ecolab empl
Keyword: governance
Governance
Appendix
About
Contents
The Ecolab Growth & Impact Report 
documents Ecolab’s sustainability and 
environmental, social and governance 
performance on an annual, calendar 
year basis. This report includes Ecolab’s 
performance from 1 January – 31 
December 2023, unless otherwise stated 
and covers all of Ecolab’s global entities 
of which we have operational control, 
including our global offices, manufacturing 
plants and research, development and 
engineering facilities.
This report has been prepared in 
accordance with the Global Reporting 
Initiative (GRI) Standards and includes 
material Sustainability Disclosure 
Topics and Accounting Metrics from the 
Sustainability Accounting Standards 
Board (SASB) Chemicals and Professional 
Serv
Keyword: governance
Governance
Appendix
About
Contents
In 2021, Ecolab acquired Purolite, a 
leading and fast-growing global provider 
of high-end ion exchange resins for the 
separation and purification of solutions 
for pharmaceutical and industrial 
applications. Purolite has been included 
in Ecolab’s environmental reporting since 
2022, and years prior have been revised 
to account for this acquisition.
In 2022, Ecolab revised its historical 
reporting on Scope 3 emissions 
categories including purchased goods 
and services, capital goods, upstream 
transportation and distribution and 
a portion of business travel to reflect 
a switch to the United States (US) 
Environmental Protection Agency 
Supply Chain GHG Emission Factors for 
US Commodities and Industries v1.
Keyword: governance
environmental, social and governance 
metrics within our direct operations and 
value chain. Additionally, accounting 
methodologies and reporting requirements 
may evolve as best practices and data 
availability change. For this reason, 
historical reporting in this report may differ 
from previously published information.
We continue to implement new data-
management collection processes 
for energy and water invoices for all 
owned and operationally controlled fixed 
facilities. Globally, Ecolab had 
a 76% invoice compliance rate in 
2023, meaning that 76% of all energy and 
water invoices from owned and 
operationally controlled fixed facilities 
included in our invoice collection system 
were used to compile 2023 data.
Environmental inventory changes 
In 2018 we updated
Keyword: governance
Governance
Appendix
About
Contents
Global Reporting Initiative 
(GRI) Content Index
The Global Reporting Initiative (GRI) Index 
provides an overview of the material 
sustainability-related disclosures contained 
in the 2023 Ecolab Growth & Impact 
Report, 2023 Ecolab Annual Report and 
Form 10-K and other sources according to 
GRI 1: Foundation 2021 Standard.
Sustainability Accounting 
Standards Board (SASB) 
Reference Table
The Sustainability Accounting Standards 
Board (SASB) is an independent, 
standards-setting organization that 
promotes disclosure of material 
sustainability information to meet investor 
needs. Our SASB Table references 
the Standards for the Chemicals and 
Professional Services industries as 
defined by SASB’s Sustainable Ind
Keyword: governance
matters across governance, strategy, risk 
management and target-setting processes.
World Economic Forum (WEF) 
Stakeholder Capitalism Metrics 
Reference Table
The World Economic Forum (WEF) 
Stakeholder Capitalism Metrics are a set 
of universal and comparable disclosures 
focused on people, planet, prosperity 
and principles of governance that are 
considered most critical for business, 
society and the environment, regardless 
of region or industry. Our WEF Table 
identifies where Ecolab addresses each 
of the 21-core metrics.
Reporting reference tables and indexes
For more information 
•	 2023 Annual Report and Form 10-K
•	 2023 CDP Climate Change Report
•	 2023 CDP Water Security Report
•	 2022 Corporate Responsibility Report
Access Ecolab’s GRI Index
Access E
Keyword: corruption
including the formation of a role dedicated to overseeing Ethics and Corruption Right to Science
our human rights initiatives. In 2024, we will evaluate our
due diligence approach to identify areas in which we can
advance our human rights initiatives.
IBM 2023
ESG Report 10Contents
Introduction
Governance
Social
Environment
Appendix
Ethical
Impact
IBM 2023
ESG ReportContents
Introduction Corporate Governance
Governance
Social and the Board
Governance Highlights
Environment
Effective Leadership, Independent Oversight, Strong Corporate Governance
Appendix
- Independent Lead Director with robust and well-defined responsibilities
Corporate Governance - Committee sessions with key strategic leaders from senior management
- Annual Board self-evaluations led by the independent Lead Director
IBM’s Board of Directors has long
Keyword: corruption
virtual training on public procurement, business amenities, anti-corruption,
to the Responsible Business Alliance (RBA) Code of Conduct which outlines
speaking up and non-retaliation, gatekeeper responsibility and fraud
requirements for labor, health and safety, environmental, ethics and
prevention matters. Sponsored and attended by our business leaders, these
management systems. IBM’s own operations also adhere to the RBA Code
training initiatives set the tone from the top and are customized to highlight
of Conduct.
the risks a particular audience might face. Various tools and approaches
such as live polling and role plays, are leveraged to drive engagement
IBM Policies
and participation.
Govern internal and external company-wide actions including:
Our internal reporting channel enables employees to report concer
Keyword: corruption
Communication and training about anti-corruption policies
2023 IBM Impact Report (page 16); IBM Business Conduct Guidelines 205-2
and procedures
As a company with a substantial employee population and with clients in more than 175 countries, IBM is involved, either as plaintiff or
defendant, in a variety of ongoing claims, demands, suits, investigations and proceedings that arise from time to time in the ordinary course
of its business. As a publicly traded company, IBM discloses pending, material legal matters deemed reportable under the U.S. GAAP and
Confirmed incidents of corruption and actions taken U.S. Securities and Exchange Commission regulations in IBM’s Forms 2023 10-K, 10-Q, 8-K or other required filings with the U.S. Securities 205-3
and Exchange Commission.
2023 IBM 10-K
Alt
Keyword: tax
products and data centers, carbon taxes, and increased
The IBM Board of Directors is responsible for overseeing environmental disclosures requested or required by
management’s execution of risk oversight, for assessing clients, regulators and others.
IBM’s approach to risk management, and the full Board
regularly reviews IBM’s enterprise risk management Our senior management assesses the significance of
framework and processes. IBM’s senior management is environmental and climate-related risks and opportunities
responsible for assessing and managing IBM’s various and manages them accordingly. Reports on IBM’s
exposures to risk on a day-to-day basis, including the environmental programs, challenges, and emerging issues
creation of appropriate risk management programs and are regu
Keyword: tax
supporting a bipartisan plan for a carbon tax with 100% of the in mtCO e§,¶
2
net proceeds returned to citizens as a carbon dividend.
Operational GHG emissions reduction as % of 2010 base 30.0% 50.8% 58.9% 62.8% 68.5%
year (goal 65% by 2025)¶
Our goals for energy efficiency and conservation, renewable
electricity procurement and GHG emissions reduction include: † 4.7% of energy consumption has been estimated for IBM locations that use less than 500 MWh of energy per year and in cases where the utility invoices were not
available at the time of reporting.
- Procure 75% of the electricity IBM consumes worldwide ‡ Renewable electricity procurement includes contracted purchases and renewable electricity that automatically comes to IBM via routine grid power.
from renewable sources by 2025
Keyword: tax
IBM Tax Governance Policy; IBM Business Conduct Guidelines; 2023 IBM Annual Report (pages 78-81); 2024 IBM Proxy Statement 207-1, 207-2,
Tax
As required by OECD guidelines and U.S. tax law, our country-by-country report is filed with the U.S. Internal Revenue service. 207-3, 207-4
Customer health, safety and privacy 3
IBM has not experienced controversies about the safety of IBM's products nor has IBM paid any regulatory or court-imposed fines,
Customer health and safety settlements or awards related to the safety of IBM products or services in the past three years. 416-1, 416-2 16
2023 IBM Impact Report (page 17); IBM Product Stewardship; IBM Global Employment Standards
Product and service information and labeling IBM Global Labeling Guidelines 4
Keyword: governance
Governance
Social
Environment
This report covers our progress and performance in 2023. The current year data presented covers our global
Appendix
The content of this report is informed by collaboration and operations from January 1, 2023 to December 31, 2023.
engagement with communities, clients, stockholders, and Certain employee-related data and programs presented
employees, and considers standards and initiatives such as may not include or may not be applicable to certain
the Global Reporting Initiative (GRI) Standards, the acquired or non-wholly owned subsidiaries. Certain
Sustainability Accounting Standards Board (SASB), the supplier data presented may not include or may not be
Task Force on Climate-Related Financial Disclosures applicable to ce
Keyword: governance
Governance (ESG) reporting can be found on the IBM noted, the 2021 information presented in this report
Impact website. An ESG Data Summary with reference to includes 10 months of activity related to the managed
the GRI and SASB standards and the UN SDGs can be infrastructure services business, and therefore may not be
found in the Appendix of this report on page 60. comparable to 2022 and 2023 information. To the extent
any historical information is updated or recast, the
We conduct regular assessments that identify topics information will be disclosed accordingly. Information
important to our stakeholders and inform our ESG strategy. about our business and financial performance is provided
We are currently performing a double materiality in the 202
Keyword: governance
Governance
Social
Environment
IBM is addressing the hybrid cloud and artificial
Appendix
intelligence (AI) opportunity with a platform-centric
approach, focused on providing client value through a
combination of technology and business expertise. We
provide integrated solutions and products that leverage:
data, information technology, deep expertise in industries
and business processes, with trust and security and a
broad ecosystem of partners and alliances. Our hybrid
cloud platform and AI technology and services capabilities
support clients’ digital transformations and help them
engage with their customers and employees in new ways.
These solutions draw from an industry-leading portfolio of
capabilities in software, consulting services and a deep
i
Keyword: governance
Governance
Introduction Equitable Impact | Social
Social
Environment Letter from Our Chairman and CEO 5 Our Culture 23
Appendix Our ESG Goals 7 Supporting Our Employees 24
Accountability for ESG at IBM 9 Diversity and Inclusion 27
Human Rights at IBM 10 Community Development 35
Supply Chain Social Responsibility 39
Ethical Impact | Governance Environmental Impact | Environment
Corporate Governance and the Board 12 Global Environmental Management System 44
Business Ethics 16 Energy and Climate Change 46
Responsible Technology 17 Conservation and Biodiversity 52
Policy Advocacy 21 Pollution Prevention and Waste Management 54
Supply Chain Environmental Responsibility 57
Solutions for Sustainability 58
Appendix
ESG Data Summary 60
Awards and Recognition
Keyword: governance
Governance
Social
Environment
Appendix
Introduction
IBM 2023
ESG ReportContents
Introduction Letter from Our
Governance
Social Chairman and CEO
Environment
Appendix
I'm proud to present this 2023 IBM Impact report, We also applied technology in new ways to make our
which highlights our progress across the three pillars world's essential systems more efficient and
of our IBM Impact framework: strengthening sustainable. We expanded the IBM Sustainability
business ethics, fostering greater equity in the Accelerator program, which leverages AI and other
communities in which we work and live, and leading-edge technologies to help populations
protecting our environment. vulnerable to environmental threats. In addition to
clean energy and agriculture projec
Keyword: governance
year, IBM released watsonx.governance™, an end-to- milestone towards our goal of net-zero operational
end toolkit for AI governance that enables GHG emissions by 2030.
responsible, transparent and explainable AI
workflows. In addition, IBM and Meta announced the These and other initiatives earned IBM various
formation of the AI Alliance, a group of more than honors, including recognition by Ethisphere as one of
seventy industry and academic leaders joining the World’s Most Ethical Companies and by Time
together to advance open, safe and responsible AI. Magazine as one of the 100 Most Influential
Companies.
We recognize that promoting equitable access to AI
skills is also crucial to tomorrow's workforce. As our progress in 2023 showed, IBM is committed
Internally, we created th
Keyword: governance
Governance
Social Ethical Impact
Environment
Creating innovations, policies, and
IBM is focused on the challenges
Appendix practices that prioritize ethics, trust,
and complexities facing today’s transparency, and above all - accountability
world. Our ESG reporting embodies
this philosophy through the
three pillars of our IBM
Impact framework.
Environmental Impact
Equitable Impact
Creating better pathways to
conserve natural resources,
Creating spaces and opportunities
reduce pollution, and minimize
for everyone by focusing on
climate-related risks
diversity, equity and inclusivity
within IBM, as well as globally
IBM 2023
ESG Report 6Contents
Introduction Our ESG Goals As detailed throughout this report, our commitment to creating Ethical
Impact, Equ
Keyword: governance
Governance
Progress for a subset of these goals for calendar year 2023 is as follows:
Social (1 of 2)
Environment Ethical Impact
Appendix
Topic Goal Progress Status
Business Ethics Achieve 100% employee participation in our annual Business Conduct Guidelines (BCG) We attained 100% employee participation in our annual BCG program in 2023. ACHIEVED IN 2023
program. ✔
Responsible Train 1,000 technology suppliers in technology ethics by 2025. After exceeding our goal to train 1,000 ecosystem partners in technology ethics in 2022, we
Technology announced our goal to train technology suppliers. In 2023, we trained more than 600
suppliers in technology ethics towards this goal.
Prepare our company and clients for responsible AI adoption aligned with IBM Pri
Keyword: governance
nciples In 2023, we released watsonx.governance, a component of watsonx designed to accelerate ACHIEVED IN 2023
for Trust and Transparency. responsible, transparent and explainable AI workflows, and led the creation of the AI ✔
Alliance, an open community to accelerate responsible AI innovation.
Policy Advocacy Engage in responsible policy advocacy to drive growth and innovation across the globe on In 2023, IBM advanced a risk-based approach to the regulation of AI and a skills-first ACHIEVED IN 2023
topics including, AI, cybersecurity, trade, data privacy and workforce skills. approach to filling critical tech jobs through activities such as publishing a policymaker’s ✔
guide to responsible AI foundation models and supporting the introduction of two U.S.
bipartisan workforce developmen
Keyword: governance
Governance
Progress for a subset of these goals for calendar year 2023 is as follows:
Social (2 of 2)
Environment Environmental Impact
Appendix
Topic Goal Progress Status
Energy and Implement a minimum of 3,000 energy conservation projects to avoid the consumption of Since 2021, we have completed 2,130 energy conservation projects as of year-end 2023,
Climate Change 275,000 megawatt-hours (MWh) of energy from 2021 to 2025. avoiding an estimated 256,000 MWh of energy consumption.
Procure 75% of the electricity IBM consumes worldwide from renewable sources by 2025, In 2023, our renewable electricity procurement represented 70.6% of our total electricity
and 90% by 2030. consumption, which keeps us on track to meet our 2025 goal.
Reduce IBM’s operationa
Keyword: governance
Governance IBM Board The Board and its committees have The Directors and Corporate Governance Committee: Oversees policies and
oversight responsibility for ESG-related practices related to corporate social responsibility, sustainability and other
Social for ESG at IBM of Directors matters and are continuously engaged environmental, social and governance matters.
with senior management on risk
Environment
management and activities, policies, and
The Executive Compensation and Management Resources Committee: Oversees
IBM’s compensation programs and employee engagement as an indicator of
progress on these matters.
Appendix company culture, and reviews IBM’s human capital management, diversity and
inclusion, and other management resources programs.
The Audit Committee: Oversees internal controls regarding publicly reported
IBM’s long-t
Keyword: governance
erm performance strategy environment, social and governance data, as well as compliance with legal and
regulatory requirements.
integrates economic, environmental, and
societal performance and leadership. ESG The ESG Executive Steering Committee - Chair: Vice President - Vice President & Chief - Vice President,
provides leadership and direction on & Chief Impact Officer Leadership, Culture, Investor Relations
The IBM Board of Directors oversees IBM’s long-term
E Stx ee ec ru inti gv e
k ae ny
d
c oo rgrp ao nr ia zate
ti
ore ns -p wo idn esi gb oil ait ly
s
.i s Is
t
u me es
ets - Vice President & Chief
and Inclusion Officer
- Vice President,
business strategy and is actively engaged in ensuring that monthly, chaired by the Vice President, Operating Officer, IBM - Vice President & Chief Government
Keyword: governance
and corporate responsibility-related activities and is led by - Director, Labor and Governance Chief Risk Officer
the Vice President & Chief Impact Officer who reports to Relations - Vice President & - Global Managing
the Senior Vice President, Marketing and Communications Global Head of Partner, IBM
& Chief Communications Officer. Product Management Consulting
and Strategy, IBM
Sustainability Software
ESG The ESG Working Group executes and Representation is cross-functional with expertise in relevant and varied disciplines
maintains awareness of ESG matters across the company.
Working
occurring across the company, monitors
Group regulators and standard-setters’
sustainability-related matters, and helps
bring the interests of external
stakeholders and IBM’s value chain
forward for discussion. It includes
representatives from functio
Keyword: governance
Governance
Social
Environment
Salient Human Rights Issues
At IBM, we have always set high standards
Appendix
for the way we conduct business – from
corporate and social responsibility to sound
business ethics.
Product and Research Misuse Human Autonomy and Dignity
In 2019, we adopted a Human Rights Statement of
Principles. These principles represent our commitment to
Inequality / Discrimination via Freedom of Expression and
respect all human rights in line with international
Products Access to Information
standards such as the UN Guiding Principles on Business
and Human Rights, the Universal Declaration of Human
Rights, and the International Labour Organization (ILO)
Declaration on Fundamental Principles and Rights at Work. Human Rights in the Supply
Keyword: governance
Governance
Social
Environment
Appendix
Ethical
Impact
IBM 2023
ESG ReportContents
Introduction Corporate Governance
Governance
Social and the Board
Governance Highlights
Environment
Effective Leadership, Independent Oversight, Strong Corporate Governance
Appendix
- Independent Lead Director with robust and well-defined responsibilities
Corporate Governance - Committee sessions with key strategic leaders from senior management
- Annual Board self-evaluations led by the independent Lead Director
IBM’s Board of Directors has long adhered to governance - Executive session led by independent Lead Director at each board meeting
principles designed to ensure the continued vitality of the Board
- Proactive Board and committee refreshment, with focus on diver
Keyword: governance
IBM's corporate governance principles include a policy of - Annual review of the Board leadership structure
requiring a majority of the Board to be independent directors, - Director overboarding policy
the importance of equity compensation to align the interests of
directors and stockholders, and the practice of regularly
scheduled executive sessions, including executive sessions of Stockholder Rights and Accountability
independent non-management directors, led by the
independent Lead Director. The IBM Board Corporate - Annual election of all directors
Governance Guidelines reflect IBM’s principles on corporate - Majority voting for directors in uncontested elections
governance matters.
- Stockholder special meeting right
IBM’s Business Conduct Guidelines is our cod
Keyword: governance
Governance
The IBM Board is composed of a diverse group of Optimal Mix of Skills and Experience of Directors
Social members, all leaders in their respective fields. All current
directors have leadership experience at major domestic IBM's directors collaboratively contribute significant
Environment
and international organizations with operations inside and experience in the areas most relevant to overseeing our
Appendix outside the U.S., at academic or research institutions or in business and strategy.
government. Directors also have deep industry expertise as
leaders of organizations within some of the company’s The skills and experience of our Board include, but are not
most important client industries and constituencies. limited to:
The Board inclu
Keyword: governance
The Directors and Corporate Governance Committee and experience;
the Board believe that the above-mentioned attributes,
- Key insight into IBM's regulatory environment; and
along with the leadership skills and other experiences of
the Board members described on the next page, provide - Diversity of backgrounds and experiences.
IBM with the perspectives and judgment necessary to
guide IBM’s strategies and oversee their execution.
Independent and Diverse Board
Independence Gender and Ethnic Diversity Average Tenure
1
Non- 2
Independent
3 >10 Years
Average
92% 38% Women 5.9
and
5 years 6
3
12 5-10 Years <5 Years
Ethnically
Independent Diverse Directors
IBM 2023
ESG Report 13Contents
IBM Board of Directors - Experience and Skills
Introduction
Governance
Marianne C. Thomas David N.
Keyword: governance
Governance We maintain a consistent, systemic, and integrated Environmental and Climate-Related Risks
Social approach to enterprise risk management (ERM) that is
designed to identify, mitigate, and manage significant Climate change is a serious concern that warrants
Environment risks and align with recognized standards such as the meaningful action on a global basis. In addition to other
Appendix COSO ERM framework and the ISO 31000 standard. risks identified by our ERM process, we consider risks
We assess risks across the organization to maintain a identified by the TCFD in our risk management profile. IBM,
holistic, enterprise-level view of risks arising from evolving like other companies, is subject to potential
regulatory, financial, and geopolit
Keyword: governance
policies. Management regularly reports to the Board and its Corporate Governance Committee.
committees on a variety of risks. The ERM program, which
drives senior management decision-making, is led by our We do not expect compliance with environmental laws and
Chief Risk Officer who reports up through our Chief climate change regulations to have a disproportionate
Financial Officer. We have developed tools that employ effect on the company or its financial position, results of
analytics and AI technologies to assist our ERM processes operations and competitive position. Conversely, we
and utilize a Country Risk Scorecard to identify and assess believe there is opportunity to use IBM’s AI, hybrid cloud,
emerging risk areas. By leveraging a series of key risk and other technologies to assist clients with managing
indicat
Keyword: governance
Governance
Integrity in our Daily Operations
Social
Environment
IBM is committed to principles of business ethics and lawful conduct. It is
Every year, employees worldwide participate in IBM’s
Appendix IBM’s policy to conduct itself ethically and lawfully in all matters and to
Business Conduct Guidelines (BCGs) program to certify maintain IBM’s high standards of business integrity.
their understanding of our code of business conduct
IBM Business Conduct Guidelines
and ethics, and recommit to doing business with
Available in 26 languages and accompanied by an annual online course and
integrity. The IBM BCGs policy and the accompanying
certification, which IBM employees are required to complete.
online course are available in multiple languages and
add
Keyword: governance
Governance
Social Technology
Environment
The IBM Principles for Trust and Transparency are the guiding values that
Appendix distinguish IBM’s approach to AI ethics.
- The purpose of AI is to augment human intelligence
Technology Ethics - Data and insights belong to their creator
- Technology must be transparent and explainable
For more than a century, IBM has earned the trust of our clients
and society by ushering powerful new technologies into the world
The Pillars of Trust are our foundational properties for AI ethics that
responsibly and with clear purpose. We maintain this trust as
support the Principles.
society explores the opportunities presented by transformative
technologies, such as AI, through our continued commitment to
ethics by applying
Keyword: governance
Governance 2023. Last year, IBM’s Chief Privacy and Trust Officer, Christina
Montgomery, addressed the need for responsible AI innovation in
Social
her testimony before the U.S. Senate Judiciary Subcommittee on Collaborations and initiatives
Environment Privacy, Technology, and the Law, and contributed to the
Appendix
Artificial Intelligence Commission Report as a member of the U.S. - In early 2023, IBM reaffirmed its commitment to the Rome Call for AI Ethics to champion
Chamber of Commerce AI Commission, and the U.S. National AI ethical approaches to the design, development and deployment of artificial intelligence.
Advisory Committee (NAIAC) Year 1 Report as a NAIAC member.
- We led the creation of the AI Alliance, a broad range of global organizat
Keyword: governance
governance frameworks are integrated into solutions like the course titled “Auditing AI: An Introduction.” Finally, collaborative projects between Notre
recently released watsonx.governance, a component of watsonx Dame and IBM researchers have focused on topics, such as understanding how organizations
designed to accelerate responsible, transparent and explainable AI can quantify the return on investments (ROI) in AI ethics.
workflows. Beyond the governance we embed in our own
- IBM and 18 other enterprise companies worked together under the aegis of the Data & Trust
solutions, we are making excellent progress on the goal we
Alliance organization to create Data Provenance Standards, the first cross-industry metadata
announced last year to train 1,000
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- IBM is an International Association of Privacy Professionals (IAPP) AI Governance
Foundational Supporter and has supported the development of training and a new
certification path for professionals working in the field of AI governance, including support to
develop the IAPP Body of Knowledge.
IBM 2023
ESG Report 18Contents
Cybersecurity
Introduction
Governance
From an enterprise perspective, IBM implements a multi- IBM Cybersecurity Governance
Social faceted risk management approach to identify and address
cybersecurity risks based on the NIST Cybersecurity
Environment
Framework. We have established policies and procedures that
Appendix provide the foundation upon which IBM’s infrastructure and
data are managed. We regularly assess and adjust our
technical controls and methods to identify and mitigate
emerging cybersecu
Keyword: governance
governance structure for managing cybersecurity risk and Committee (CAC)
monitor and manage cybersecurity risks. We periodically
reviewing noteworthy cybersecurity incidents and
engage third parties to supplement and review our
strategies to prevent recurrence
cybersecurity practices and provide relevant certifications.
We have a global incident response process, managed by Manages the team responsible for leading enterprise-wide
IBM Chief Information
IBM’s Computer Security Incident Response Team (CSIRT), information security strategy, policy, standards,
Security Officer (CISO)
that relies primarily on internal expertise to respond to architecture and processes for IBM’s internal systems
cybersecurity threats and attacks. We utilize a combination of
Keyword: governance
Governance
IBM is committed to developing policies and practices that
Social prioritize ethics, trust, transparency and accountability. Our
Principles for Trust and Transparency have built a strong
Environment
foundation that enables us to successfully adapt to new
Appendix eras of digital transformation and breakthroughs. To
address the ever-changing regulatory environment, IBM
has implemented an Integrated Governance Program (IGP)
to drive a continuous compliance approach in data privacy
and data governance. The IGP includes data and model
clearance that was used extensively in the creation of the
IBM watsonx Granite™ model series, decoder-only
foundation models for generative AI tasks for
enterprise use.
We regularly review and update the IBM Priv
Keyword: governance
Governance
IBM’s public advocacy highlights in 2023 included:
Social
- Advancing a risk-based approach to the regulation of
Environment
artificial intelligence with:
We advocate for public policies that are IBM is committed to meaningful management and
Appendix
oversight, and accurate reporting with respect to our - Attendance by IBM CEO Arvind Krishna at the first
relevant to our business and to our
engagement with government officials, and we consistently U.S. Senate AI Insight Forum;
stakeholders – including our employees,
seek to provide our stakeholders with relevant data
- Testimony before the U.S. Senate Judiciary
our partners, our stockholders, and the regarding our public policy engagement. We receive
Committee on Rules for AI by IBM Vice Pr
Keyword: governance
academia and civil society. IBM has never made political More information about our public policy governance and Innovation, and Accountability Act of 2023 in the
contributions nor endorsed candidates for office, and our public reporting is available on our IBM Government and U.S. Senate;
company does not have a political action committee. Regulatory Affairs website.
- Welcoming a provisional agreement on the world’s
first comprehensive AI legislation, the European
The IBM Policy Lab, established in 2020, convenes leaders
Union’s AI Act; and
worldwide in public policy, academia, and technology to
develop clear and actionable policy recommendations that - Joining as a signatory on the Government of
leverage technology to help tackle some of today’s most Canada’s voluntary AI code of conduct.
pressing issues. In 2023, the IBM Policy Lab released
pa
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Governance
Social
Environment
Appendix
Equitable
Impact
IBM 2023
ESG ReportContents
Introduction Our Culture
Governance
Social Over 187,000 employees globally responded to the annual Engagement Survey
Environment Nearly More than
IBM operates in more than 175 countries 9 out of 10 8 out of 10
Appendix
and employs over 282,000 people. We are
employees who participated in the survey reported employees who participated in the survey indicated
in constant pursuit of our goal to make the
feeling empowered to express their authentic that they were engaged at work.
world work better and are proud to be at identities at work.
the forefront of groundbreaking changes
in the industries we serve and the world Our Culture Formula
at large.
Our culture formula bri
Keyword: governance
Governance
Social Our Employees
Environment
Appendix
IBMer Career and Development
Twice annually, IBMers complete performance reflections
which encourage them to celebrate their accomplishments
Our current learning resources:
and plan for focus areas going forward. They are evaluated
against two dimensions: business outcomes and skills. Your Learning at IBM
Managers and employees engage in this process together.
Generates personalized learning recommendations and
resources for IBMers using IBM Watson® AI technology.
IBMer Learning
IBM invests in its employees’ professional development Your Career at IBM
with a range of advanced tools and resources that
Designed to help IBMers assess their current skills, identify
empower IBMers to direct their own ca
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Governance To ensure the continued growth of IBM and the
achievement of our strategic goals, last year, we
Social
introduced the IBM Leadership Behaviors which define the
Environment characteristics and capabilities required of IBM executives.
These behaviors are built upon the IBM Growth Behaviors
Appendix
and articulate our expectations for how IBM executives
show up for our clients, partners, and employees. The Inspire Followership Activate the Enterprise Accelerate Strategy
behaviors are the anchor for the framework we use to
- Role model for IBM’s culture - Drive ambition for the IBM - Make big bets without fear of failure
assess and develop executives at the senior most levels of
Corporation
our company and are embedded into a set of Signature
Keyword: governance
Governance
IBM has a long-standing commitment to the health, safety, Well-being Programs Mental Health
Social and well-being of its employees. This commitment is
embodied in our health and safety policy and through our We believe our employees perform their best at work, at
At IBM, mental health has always been and will
Environment
compliance with country legal requirements, both of which home and in the communities where they live and work
continue to be a priority. All employees worldwide
Appendix are implemented through IBM’s Health & Safety when their well-being is supported. Our well-being have access to:
Management System (HSMS). Established in 1999, our programs, which include physical, mental, and financial
HSMS provides a framework to manage
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Governance
Social and Inclusion Employee Experience Accountability
Environment
We are champions of inclusion, enabling We harness data transparency to enable
Appendix diverse communities of IBMers to thrive accountability, action and outcomes for
and grow. increased diversity representation and
inclusion at every level of our company.
At IBM, we foster a culture of conscious
inclusion and active allyship, where every
IBMer can make a positive impact on
society while bringing their authentic selves
to work. We aspire to create a sense of
belonging for all by building a more diverse
workforce, cultivating a flexible work
environment and advocating for equity,
both inside and outside of IBM.
Our four strategic
priorities measure
our progress
through act
Keyword: governance
Governance Our eight official communities include Women, LGBTQ+,
People with Diverse Abilities, Black, Hispanic, Native
Social
American, Pan-Asian and Veteran. We set strategy for each
Environment of our communities annually through Community
Leadership Councils which are supported by our most
Appendix
senior IBM leaders and amplified through our Business
Resource Groups.
We believe it is important to create a work environment
where employees feel supported. IBM’s Inclusive
Workplace Design initiative continued in 2023 which
included all-gender restrooms, reflection and prayer
rooms, lactation rooms, increased aisle widths and turning
radius and tonal contrast materials for the visually
impaired. These design elements will be included in all
new work
Keyword: governance
Governance We demonstrate advocacy through our effort to drive Skills-First Talent Strategies
IBM U.S. Apprenticeship Program
systemic change that creates opportunity for diverse
Social
communities. For information on our philanthropic efforts For nearly a decade, IBM has developed our organization’s
Our U.S. Department of Labor registered
Environment to support inclusivity see "Community Development" on talent model to put skills first. We emphasize skills-first
program is competency-based and enables
page 35 and for information on our work with diverse hiring, which means we prioritize the right mix of in-
Appendix apprentices to be paid while they learn skills
suppliers see "Supplier Diversity" on page 42. demand skills over specific degrees when
Keyword: governance
Governance IBM provides voluntary training and support to help
every IBMer be an upstander through inclusive
I’m In Allyship Campaign
Social
behaviors. In addition, we require all employees
Environment globally to complete training on the Business Conduct In 2023, we launched a yearlong allyship campaign called I’m In, which included a series of strategic initiatives
Guidelines, which includes learnings on sexual focused on mentorship, sponsorship, career development, and building empathy through storytelling. Our
Appendix harassment, discrimination, bullying and retaliation programming enables active allyship, supports our commitment to attracting and retaining talent, reinforces our
prevention as part of its annual certification process. pledge to
Keyword: governance
Governance IBM harnesses data transparency to enable accountability, Diversity-Linked Executive Compensation Opportunities for Self-Identification
action and outcomes for increased diversity representation
Social
and inclusion at every level of our company. To reinforce our focus on attracting and retaining diverse IBM believes that
Environment talent in our workforce that represents our clients and the providing opportunities for self-
Pay Equity world, we include a diversity modifier as part of our disclosure allows employees to
Appendix
executive compensation plan. It measures improvement in voluntarily share their uniqueness. By
Paying people fairly based on their job and without executive representation for women globally and self-identifying, w
Keyword: governance
Governance
Social
Environment
Appendix
Management includes all executives and people managers. IBM hired over 30,000 employees in 2023.
Data excludes students.
* For 2023, IBM revised the definition of employee categories to improve consistency and prior results have been restated to align with these definitions. IBM has also included an additional racial category for Native Hawaiian/Pacific Islander with prior
years’ results.
IBM 2023
ESG Report 32Representation and Hiring Trends
Technical
Representation
Women
(Global)
21 22 23
%1.03 *%6.03 %1.13
Black
(U.S.)
21 22 23
%6.6 %1.7 %8.6
Hispanic
(U.S.)
21 22 23
%7.6 %0.7 %8.6
Native American
(U.S.)
21 22 23
*%2.0 *%3.0 %3.0
Native Hawaiian/
Pacific Islander
(U.S.)
21 22 23
%2.0 %2.0 %2.0
Pan-Asian
(U.S.
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Governance
Social
Environment
Appendix
Executive includes Director level and above. As noted in the Proxy, excluding Red Hat, executive representation of women globally, as well as Black and Hispanic executives in the U.S., changed by
+1.1 points, -0.2 points and +0.6 points, respectively in 2023.
Data excludes students.
* For 2023, IBM revised the definition of employee categories to improve consistency and prior results have been restated to align with these definitions. IBM has also included an additional racial category for Native Hawaiian/Pacific Islander with prior
years’ results.
IBM 2023
ESG Report 33Contents
The data below is from IBM and Red Hat’s unofficial submission of U.S. EEO-1 data as of December 31, 2023.
Introduction
IBM EEO-1
Gover
Keyword: governance
Governance
our greatest strength, our employees. Our priority areas are:
Social Development
Education & Skills – We are investing in the future of work with a holistic, end-to-end ecosystem
Environment
approach that fosters access to education and training, while creating a more diverse pipeline
Appendix of applicants.
- We are committed to skilling 30 million individuals by 2030.
Corporate social responsibility (CSR) has
- Since 2021, over 11.5 million learners have engaged with free IBM training content.
been a hallmark of IBM’s culture for over
- In 2023, we announced that we will train two million learners in AI by the end of 2026, with a
100 years. Together, we have a shared
focus on historically underrepresented communities in the technology in
Keyword: governance
Governance We believe the talent gap is one of the biggest challenges With AI-powered recommendations available for each
facing businesses today and are taking bold action to help learner, this interdisciplinary coursework connects topics
Social
close it through our social impact education programs. In such as ecology and biodiversity, with technology training
Environment 2021, we committed to skill 30 million people by 2030. in AI and data analytics.
This will help democratize opportunity, fill the growing
Appendix
skills gap, and give new generations of workers the tools IBM’s STEM for Girls initiative, designed to foster a robust
they need to build a better future for themselves and STEM ecosystem for the upcoming generation of women in
society. S
Keyword: governance
Governance We believe the power of science, technology and The IBM Sustainability Accelerator currently has three
innovation can help tackle environmental issues while active cohorts and, in 2024, announced our RFP for the
Social
serving the communities exposed to environmental fourth cohort focused on resilient cities:
Environment hazards. By uniting experts and technology with the
- Sustainable Agriculture: In support of the UN SDG 2 to
purpose of improving the lives of populations most
Appendix end hunger, achieve food security and improved
affected by environmental threats, we have the potential to
nutrition and promote sustainable agriculture. Focused
make a lasting, scalable impact.
on helping smallholder farmers make agriculture more
sustainab
Keyword: governance
Governance Volunteerism and giving are at the epicenter of our work - IBM Service Corps: Provides IBMers with opportunities
and are foundational to our commitment to advancing to use their professional skills to help communities
Social
diversity, equity and inclusion. tackle complex challenges in education, humanitarian
Environment efforts, cybersecurity, and economic development. Diversity and inclusion are foundational principles of
IBM Volunteers® Since 2008, employees have participated in 478 IBM's culture. Deeply embedded into our volunteer
Appendix
projects in 56 countries. programs, these values help us create a more
IBM Volunteers leverage the collective power of people equitable future for everyone. Throughout 2023, IBM
- IBM Sustainability
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Governance
Social
Environment
In 2023, we worked with over 10,000 Responsible Business Alliance (RBA): IBM is a founding
Appendix
member of the RBA, a nonprofit industry group that
suppliers of hardware, software, and
enables its members to strive for continuous improvement
services, and continued to promote social
in the social, environmental, and ethical responsibility of
and environmental responsibility among their companies, and upstream supply chains.
our global supply network and across
- We require our first-tier suppliers of hardware, software,
our industry.
and services (as well as IBM’s internal operations) to
adhere to the RBA Code of Conduct, which contains
Since 2010, IBM has required its first-tier suppliers to provisions on labor, heal