exo-is/governance-reporting-on-listed-companies huggingface dataset:
Keyword: governance
risk mitigation and governance practices, and Responsible Business Alliance (RBA) Code
inform our strategic priorities. of Conduct
Our last corporate-level HRIA, completed in Child Labor, Forced Supply Chain Dell Human Rights Policy Supply Chain Sustainability section of this report
FY19, confirmed our awareness of our salient Labor
RBA Code of Conduct Dell Statement Against Slavery and Human Trafficking
human rights risks and impact areas (see table),
and that we have the essential structures in
Dell Vulnerable Worker Policy Dell Supplier Principles
place to monitor and address our most significant
risk areas. Dell Responsible Sourcing Policy
We are dedicated to continually increasing our
Health & Safety Own Operations, Supply Dell Human Rights Policy Health and Safety
Keyword: governance
and governance practices we maintain
We believe unique and diverse perspectives
focus on current human rights risks
are essential to expand and deepen our
and continually monitor for emerging
understanding of actual and potential impacts,
or changing conditions. In FY22, we
and they help guide our actions to drive
continued to integrate our human rights
meaningful progress and positive outcomes.
impact priorities into internal, cross-
We value constructive engagements with, and
functional ESG governance forums. In
insights from, stakeholders across our business
FY22, these forums, and contributions
and value chain. We also believe some human
of the many engaged functions, were
rights issues can be addressed most effectively
leveraged to complete updates
Keyword: governance
on governance, targets, scope 3 emissions
and value chain engagement in the CDP 2021 we are also putting our
climate change questionnaire. We also scored
technology to work to
an A- in the climate category for the quality and
comprehensiveness of information we provided. help our customers,
value chain and society
transition to net zero.”
JJ DAVIS
CHIEF CORPORATE AFFAIRS OFFICER,
DELL TECHNOLOGIES
National Geographic Explorer, Mike Libecki uses Dell Rugged Extreme laptops
to support climate and microplastics research on an expedition to Antarctica.
DELL TECHNOLOGIES
INTRO OUR PLAN GOALS DASHBOARD ADVANCING SUSTAINABILITY CULTIVATING INCLUSION TRANSFORMING LIVES ETHICS & PRIVACY SUPPLY CHAIN BY THE NUMBERS APPENDIX 47
FY22 ESG REPORTCLIMATE ACTION GOALS
Keyword: governance
their environmental, social and governance goals.
equipment. APEX allows customers to maximize
Nearly half of respondents believe as a service
performance, while rightsizing their current IT
models will provide clear sustainability benefits,
environments, with the flexibility to grow and
such as:
shrink as needed. As part of the as a service
• Reducing sustainability-related management model, customers can also return their devices
costs (40.0%). at the optimum time to be reused or recycled,
• Reducing overall e-waste generation (45.0%). extending life cycles for our products and helping
ensure proper recovery and disposal of materials.
• Lowering the cost of managing end-of-life
equipment (39.0%).
• Anticipated cost savings of more than 10.0%
(65.0%).
Environmental Protection Agen
Keyword: governance
We believe technology does and will dramatically VP, ESG (ENVIRONMENTAL, SOCIAL AND GOVERNANCE), DELL TECHNOLOGIES
improve lives, but it is imperative that everyone Total number of people reached (cumulative)
has access to technology and the skills needed to
make the most of a digital world and reach their
full potential.
*Please see our 2030 Goals Dashboard for more on the progress, scope and measurement of this goal.
DELL TECHNOLOGIES
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FY22 ESG REPORTRECENT HIGHLIGHTS
Digital LifeCare is transforming the management of NCDs
Digital LifeCare is a comprehensive technology solution to support the Government of India’s program
for screening and managing noncommunicable diseases (NCDs).
Keyword: governance
environmental, social and governance (ESG)
Dell TechDirect certified, helping make them
work and how we’re using our expertise and
employable for tech jobs.
technology to build a digitally inclusive world.
“The Dell TechCrew program has created a We are providing students and young girls
Silicon Valley in the midst of a thriving cyber the futuristic skills they need to reach their
community by providing students with the skills full potential.
needed to be competitive in a regional and global
environment. The students have gained a sense
of pride not only in themselves but within their
school and their community,” says Mr. Kenneth
Lott, CTE Director, Principal, Aiken County Career
and Technology Center, Aiken County Public
School District.
DELL TECHNOLOGIES
INTRO OUR PLAN GOA
Keyword: governance
in driving environmental, social and governance Each nonprofit will work on a challenge specific 800
FY20
(ESG) impact. Yet we know from our own study to them, while a project is customized to one
that many lag in their own digital transformation. nonprofit. Projects will be for a set period of one
This can, in turn, have an impact on their ability to to six months during which our team members 600
help communities and generate positive change volunteer to lend their time and expertise.
for the groups they support.
To date we have hosted 21 workshops, in support “Making a difference is at the
400
At Dell we understand the importance of digital of 222 nonprofits globally.
heart of the Dell Tech Pro
transformation and the need to keep up with
industry trends. We understand the negative Bo
Keyword: governance
FY22 ESG REPORTETHICS & PRIVACY GOVERNANCE We are automating our data control processes to make it
Upholding personal data ethics easier for customers to control their own data.
At Dell, we believe processing personal data
TRANSPARENCY CHOICE
based on a customer’s preferences is critical to
building and maintaining trust. Delivering on “ An enduring
We give clear notice to customers of what We recognize customers’ interests in their
our privacy commitments is a core part of how
commitment to privacy
data we collect, the processing purpose and personal data and respond to their data-
we operate.
is an essential part of related details, plus how to exercise choices related requests, regardless of whether they
Transparent and accountable personal data concerning our personal data proc
Keyword: governance
Privacy, Information Governance and Information customers after the changes’ effective date,
Security policies, which apply to all team greater transparency or in instances the customer consented to the GOVERNANCE
members. These policies are grounded in core and control to change per applicable laws.
principles contained in global privacy frameworks
Dell has a global privacy program, led by
(e.g., OECD, APEC) and privacy laws (e.g., GDPR, customers every day
the chief privacy officer, which includes an
LGPD, CCPA/CPRA).
helps us meet this executive stakeholder committee composed
USE
of cross-functional leadership. The program
We require all team members to receive training commitment in a
conducts meetings on an established cadence
on these policies, and offer additional
Keyword: governance
FY22 Environmental, Social and Governance
environmental responsibility (SER) assurance and
• Dell Human Rights Policy. (ESG) Report captures our activities across our
engagement programs in the technology sector.
entire value chain to drive positive impact for
• Dell Responsible Sourcing Policy.
Through our SER initiatives, we proactively
people and the planet.
identify and mitigate issues throughout the tiers • Dell Statement Against Slavery and Human
of our supply chain, including final assembly, Trafficking, compliant with the Australia Modern
direct and sub-tier suppliers. Slavery Act, the U.K. Modern Slavery Act and
the California Transparency in Supply Chain Act.
We focus on the most salient human rights
• Dell Vulnerable Worker Policy. “Our social and environmental responsi
Keyword: governance
in our environmental, social and governance (ESG) plan for 2030,
while others provide additional insight into other business indicators
relevant to various stakeholders. We complement this information
with our framework reporting per the Global Reporting Initiative
(GRI) standards, by the SASB Standards and on the World Economic
Forum’s core Stakeholder Capitalism Metrics. Our GRI Index also
provides mapping of GRI disclosures to the Task Force on Climate-
Related Financial Disclosures’ recommendations. In addition, we
respond to CDP water security and climate change questionnaires,
rounding out our robust ESG reporting.
DELL TECHNOLOGIES
INTRO OUR PLAN GOALS DASHBOARD ADVANCING SUSTAINABILITY CULTIVATING INCLUSION TRANSFORMING LIVES ETHICS & PRIVACY SUPPLY CHAIN BY THE NUMBERS APPE
Keyword: governance
and Governance (ESG) Report,
combined with the other reports
listed below, provides our
stakeholders with a transparent
picture of how Dell Technologies
is delivering on our commitments. Released in November 2019, this plan articulates View our framework reporting per GRI
View the current and archived how we will create a positive and lasting social standards, standards by SASB and WEF's core
copies of all of our reports. impact on people and the planet through 2030 Stakeholder Capitalism Metrics. Our GRI Index
and beyond — using our reach, technology provides mapping of GRI disclosures to the
and people. TCFD's recommendations.
We support, respect and uphold the Dell Technologies regularly submits a CDP water Dell Technologies regularly submits a CDP cl
Keyword: governance
Circularity: A description of an economic system governance and data management objectives.
(NPS) to measure employee loyalty, it is a method
or product development process that designs
of measuring how willing your employees are to
out waste and pollution, keeping products
recommend their workplace to their family or
and materials in use, and regenerating natural
friends.
systems.
DELL TECHNOLOGIES
INTRO OUR PLAN GOALS DASHBOARD ADVANCING SUSTAINABILITY CULTIVATING INCLUSION TRANSFORMING LIVES ETHICS & PRIVACY SUPPLY CHAIN BY THE NUMBERS APPENDIX 151
FY22 ESG REPORTGLOSSARY
Energy efficiency: A method of reducing energy impacts on issues, such as climate change, human Human Rights Impact Assessment (HRIA): A Linear economy: Value created by Dell, measured
consumption by using less energy to attain
Keyword: governance
which is a prerequisite for leveraging digital Governance: Maintaining the standards,
quality to meet the needs of an informed public.
information and services. structures and processes to ensure the effective
This includes protection of any intellectual
governance of Dell Technologies, including
• Science, technology, engineering and property.
the matters that impact all strategy, goals and
mathematics (STEM) education: Preparing
programs. Product stewardship: Managing product
citizens of the future with the necessary skills
life cycles to help increase energy efficiency,
in science and technology in order to adapt to
Human rights: Respecting human rights and
recovery, reuse, recycling and recycled content,
and thrive in an increasingly digital world.
remedying human rights abuses throughout the
Keyword: bribe
This table provides an overview of the most Bribery & Corruption Supply Chain, Dell Human Rights Policy Dell Supplier Principles
Community
significant human rights impact areas across Dell Code of Conduct
our value chain, respective governing policies Dell Code of Conduct for Partners
and expectations, and additional resources and RBA Code of Conduct
references that further address these topics.
Responsible Product Development Products, Dell Human Rights Policy Dell Technologies Principles for Ethical Artificial Intelligence
Community
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INTRO OUR PLAN GOALS DASHBOARD ADVANCING SUSTAINABILITY CULTIVATING INCLUSION TRANSFORMING LIVES UPHOLDING TRUST BY THE NUMBERS APPENDIX 23COMMITM
Keyword: bribe
We are dedicated to eradicating bribery and
anonymously report
corruption as it erodes the communities we aim
to uplift. As a signatory to the World Economic
a concern. This
Forum Partnering Against Corruption Initiative
(PACI), we are leaders in the private sector fight includes the below
against corruption. Our team members demonstrate
Speak Up QR code
commitment to our ethical principles, as set forth
in the Dell Technologies Code of Conduct, and are
and My Ethics, a
supported by robust training and digital tools.
mobile-based app for
Ethical culture survey results
reporting.
Team members’ perception of our ethical culture
is essential to a foundation of trust. In 2023, we
gathered feedback from 74,273 team members
in 75 geographic locations. Based on the data,
Ethisphere® ra
Keyword: bribe
and bribery throughout our business practices. thrive in an increasingly digital world. and processes to ensure the effective governance of
Ensuring that employees are empowered to voice Dell Technologies, including the matters that impact
concerns without fear of retaliation and with all strategy, goals and programs.
Data privacy and security: Guarding against
confidence that those concerns will be taken
threats to data, such as protecting data from loss, Human rights: Respecting human rights and
seriously. Ensuring that the marketing and the
corruption or unauthorized access, and governing remedying human rights abuses throughout the
communication of products and services are
how data, specifically personal data, is legitimately value chain, includi
Keyword: corruption
This table provides an overview of the most Bribery & Corruption Supply Chain, Dell Human Rights Policy Dell Supplier Principles
Community
significant human rights impact areas across Dell Code of Conduct
our value chain, respective governing policies Dell Code of Conduct for Partners
and expectations, and additional resources and RBA Code of Conduct
references that further address these topics.
Responsible Product Development Products, Dell Human Rights Policy Dell Technologies Principles for Ethical Artificial Intelligence
Community
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INTRO OUR PLAN GOALS DASHBOARD ADVANCING SUSTAINABILITY CULTIVATING INCLUSION TRANSFORMING LIVES UPHOLDING TRUST BY THE NUMBERS APPENDIX 23COMMITMENT TO HUMAN
Keyword: corruption
corruption as it erodes the communities we aim
to uplift. As a signatory to the World Economic
a concern. This
Forum Partnering Against Corruption Initiative
(PACI), we are leaders in the private sector fight includes the below
against corruption. Our team members demonstrate
Speak Up QR code
commitment to our ethical principles, as set forth
in the Dell Technologies Code of Conduct, and are
and My Ethics, a
supported by robust training and digital tools.
mobile-based app for
Ethical culture survey results
reporting.
Team members’ perception of our ethical culture
is essential to a foundation of trust. In 2023, we
gathered feedback from 74,273 team members
in 75 geographic locations. Based on the data,
Ethisphere® rated Dell’s culture 8 points above
Keyword: corruption
tools to assess and improve their own anti-corruption programs. We leverage business intelligence to
continuously evaluate our direct partners to help ensure we flag potential areas for inquiry in a proactive
and timely manner. We’re providing interactive and memorable awareness materials to help our third parties
align to our expectations.
Recent highlight
We take pride in the sustainability and strength of our global ethics and compliance programs and strive
to continuously identify and adopt leading practices. As such, Dell is recognized as an 11-time honoree
as one of the World’s Most Ethical Companies® by the Ethisphere Institute. The World's Most Ethical
Companies historically outperform their peers and competitors financially, demonstrating a tangible return
on investment for doing the
Keyword: corruption
corruption.
policy or trade agreement.
draw inferences from patterns in data.
Energy efficiency: A method of reducing energy
Greenhouse gas (GHG): A gas that contributes to
consumption by using less energy to attain the Human trafficking: A crime that involves exploiting a
climate change by absorbing radiation, e.g., carbon
same amount of useful output. person for labor, services or commercial sex.
dioxide, methane and others
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INTRO OUR PLAN GOALS DASHBOARD ADVANCING SUSTAINABILITY CULTIVATING INCLUSION TRANSFORMING LIVES UPHOLDING TRUST BY THE NUMBERS APPENDIX 148GLOSSARY
Materiality: “ESG materiality” references in this On-site renewable
Keyword: corruption
ethics and helping to prevent corruption, extortion science and technology in order to adapt to and Governance: Maintaining the standards, structures
and bribery throughout our business practices. thrive in an increasingly digital world. and processes to ensure the effective governance of
Ensuring that employees are empowered to voice Dell Technologies, including the matters that impact
concerns without fear of retaliation and with all strategy, goals and programs.
Data privacy and security: Guarding against
confidence that those concerns will be taken
threats to data, such as protecting data from loss, Human rights: Respecting human rights and
seriously. Ensuring that the marketing and the
corruption or unauthorized access, and governing remedying human rights abuses throughout
Keyword: tax
taxes, depreciation and amortization (EBITDA) and communities in which we live and conduct business,
Materiality sections of this report.
cash flows from operations. while ensuring that everyone has access to the
We align our ESG performance and
same opportunities within our organization.
Community investment: Dell Technologies invests
reporting with the topics noted below
in our communities with a focus in the two following Energy and climate change: Ensuring efficient use
through our 2030 and beyond goals
areas: of energy and transitioning to renewable and low-
through consideration of guidelines,
carbon energy sources. Includes transportation
such as those developed by the Global • Access to technology: Ensuring affordable, energy and product
Keyword: governance
FY23 Environmental, Social and Governance ReportAt Dell Technologies, our purpose is to create
technologies that drive human progress.
Our commitment to advance sustainability, cultivate diversity and inclusion, transform lives and uphold trust is core to
who we are and how we deliver technology that drives business and society forward.
Our environmental, social and governance (ESG) strategy and this report are how we turn this commitment into action,
holding ourselves accountable to drive greater impact for business, people and the planet.TABLE OF CONTENTS
Introduction Advancing Sustainability By the Numbers
4 Message From Michael Dell 38 Climate action 122 By the Numbers
5 Our business 44 Circular economy 133 Supply chain KPIs and audit results
6 Key impact stories 48 Product su
Keyword: governance
14 ESG governance
17 ESG materiality
Transforming Lives
18 Reporting frameworks
101 Community engagement and partnerships
19 Our support for the U.N. SDGs
108 Innovating for impact
20 Advocacy
111 Employee-led impact
22 Commitment to human rights
Upholding Trust
Goals Dashboard
116 Security
26 Goals Dashboard
118 Privacy
33 Goals methodology
120 EthicsMESSAGE FROM MICHAEL DELL
Together, we have the power to
change the world.
As we share our latest Environmental, Social and Governance (ESG) • Improving product energy efficiency, green data center solutions,
Report, I’m thinking about the challenges of the last few years, and how sustainable materials and new ways to recover and reuse
in uncertain times, our purpose helps orient our culture and align our old
Keyword: governance
In our FY23 Environmental, Social and Governance (ESG) Report, you will see how our commitments
drive climate action, accelerate the circular economy, support digitally inclusive communities and
champion our inclusive workforce. The report shares our progress and where we have more work to do.
And we will do the work — with the right programs, partnerships and technology, we will drive positive
outcomes for business, people and the planet.
Cassandra Garber
Vice President, Corporate Sustainability and ESG
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INTRO OUR PLAN GOALS DASHBOARD ADVANCING SUSTAINABILITY CULTIVATING INCLUSION TRANSFORMING LIVES UPHOLDING TRUST BY THE NUMBERS APPENDIX 9OUR PLAN
Advancing 155.5M Cultivatin
Keyword: governance
responsible governance of our public targets and
targets are now grouped together under our net zero accountable, we define what trust means to us,
commitments.
top-level goal. and we explain how we continue to meet and
For more detail on how our goals have evolved, exceed stakeholder expectations.
please see the Refined and Retired ESG Goals
Strategic relevance
section of this report.
We retired a small subset of goals that are no
longer strategically relevant. For example, with our
focus on hybrid work, tracking our use of single-use
plastics in our workplaces is no longer a significant
contribution to our focus on the environment. The
decision to retire these goals was not made lightly
but is key to the ongoing governance of our long-
term goals.
This is the
Keyword: governance
INTRO OUR PLAN GOALS DASHBOARD ADVANCING SUSTAINABILITY CULTIVATING INCLUSION TRANSFORMING LIVES UPHOLDING TRUST BY THE NUMBERS APPENDIX 13ESG GOVERNANCE
Governance is foundational to
our ESG strategy
Dell Technologies manages ESG issues that are Together, these governance bodies develop,
of increasing importance to our stakeholders. Our manage and measure ESG strategy and
governance framework incorporates ESG goals performance. Our ESG governance framework
and metrics into the company’s overall strategy ensures a central point of control, communication
and operations. We have established governance and decision-making, strengthening our ability
bodies, including the ESG Steering Committee and to add long-term value, minimize risk and drive
ESG Interlock Team, tasked with overseeing and societal progress by:
executing our ESG strategy and progress. We have
continued to evolve the responsibi
Keyword: governance
governance bodies to match our growing ESG accountability for ESG initiatives, making it
efforts and follow emerging trends. easier to track progress and hold individuals and
teams accountable for their performance.
To ensure an integrated perspective and approach to
ESG, these management committees are composed • Reducing duplication of efforts and creating
of members from various teams across the a consistent approach across different
company, including representatives from functions departments and business units, leading to
such as sustainability, diversity and inclusion, increased efficiency and cost-savings.
human resources, giving and social innovation,
• Strengthening our stakeholder engagement to
security, ethics and privacy, supply chain, c
Keyword: governance
INTRO OUR PLAN GOALS DASHBOARD ADVANCING SUSTAINABILITY CULTIVATING INCLUSION TRANSFORMING LIVES UPHOLDING TRUST BY THE NUMBERS APPENDIX 14ESG GOVERNANCE
About the Dell Technologies Role of the board of directors in
Board of Directors ESG
The Dell Technologies Board of Directors is The company believes that effectively assessing and
committed to operating responsibly. A strength of managing risk is central to the design and execution
the board stems from the diversity of perspectives of our business strategy and the creation of long-
and understanding that arises from discussions term value. Our board, directly and through its
involving individuals of varied backgrounds and standing committees, oversees the establishment
experiences. Although the board of directors has and maintenance of our governance, compliance
not established any formal diversity policy to be and risk oversight processe
Keyword: governance
governance information.
according to New York Stock Exchange guidelines.
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INTRO OUR PLAN GOALS DASHBOARD ADVANCING SUSTAINABILITY CULTIVATING INCLUSION TRANSFORMING LIVES UPHOLDING TRUST BY THE NUMBERS APPENDIX 15ESG GOVERNANCE
Key responsibilities of our ESG bodies A comprehensive approach to
identifying and managing risks
ESG Steering Committee ESG Interlock Team and opportunities
• Sets and leads our annual ESG strategy. • Enables the execution of our ESG strategy.
Risk management comprises processes to identify
potential, significant risks — and manage those
• Provides leadership oversight over ESG matters, • Acts as the central hub re
Keyword: governance
• Ensures there are necessary resources to support governance bodies to identify and manage risks that
key focus areas.
ESG efforts. may impact our ESG-related business objectives.
• Stays aligned and informed on key risks, Please refer to our SEC Form 10-K, Item 1A – Risk
• Reviews the progress of our ESG goals.
regulations, emerging trends and stakeholder Factors for a description of important risks that may
priorities. impact the company’s performance.
• Supports efforts to improve performance against
priority ESG ratings, rankings and awards.
• Influences decisions that could impact the We have conducted a climate scenario analysis
company’s ESG strategy. in alignment with the guidance of the Task Force
• Monitors global ESG regulatory updates and
on Climate-related Financial Disclosures (TCFD).
Keyword: governance
review and communicate our governance, risk and
opportunity management of climate issues. More
detail on our climate risks and opportunities can
be found in our CDP climate change questionnaire,
section C22.
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INTRO OUR PLAN GOALS DASHBOARD ADVANCING SUSTAINABILITY CULTIVATING INCLUSION TRANSFORMING LIVES UPHOLDING TRUST BY THE NUMBERS APPENDIX 16How we engage with our
stakeholders and approach
ESG materiality
Stakeholder engagement and a global
understanding of the ESG topics that are most
important to our stakeholders are critical inputs that
inform our broader ESG strategy.
We have conducted an ESG materiality* assessment
to identify the ESG topics that are most i
Keyword: governance
Governance
Business Performance
Innovation
Labor Engagement &
Development
Occupational Health & Safety
Product Quality & Safety
Product Stewardship
Supply Chain Resilience
Environmental & Social
Regulatory Compliance
Substances of Concern
Water & Effluents
Degree of Opportunity or Impact
hgiH
etaredoM
ESG MATERIALITY
We regularly refresh this analysis to capture
changing circumstances and to adopt a more
dynamic approach to identifying key ESG topics.
Experts across the business and within our ESG
governing bodies determined the opportunities and
risks associated with each of these topics.
Going forward, we will continue to align our
ESG performance and reporting with these
topics through our ESG goals and by referencing
frameworks, such as the Globa
Keyword: governance
reporting (see the ESG Governance section of this upcoming regulations.
Dell, alongside 25 other companies, was one of
report for more details). We've carried out a scenario
the initial signatories of the initiative by the World For Dell Technologies, reporting on metrics that
analysis in alignment with TCFD’s guidance that is
Economic Forum (WEF) to align and focus matter most to our stakeholders is a continuation
detailed in our CDP climate change questionnaire,
corporate ESG disclosures. As part of this, Dell has of something we’ve understood for a long time: A
section C3.1b.
committed to reporting on the WEF framework’s sustainable, successful company has to deliver
core Stakeholder Capitalism Metrics, which offer a Several efforts are underway to simplify the value on
Keyword: governance
governance. This common metrics standard, as For instance, the recently created International
our ESG reports.
defined by the WEF International Business Council, Sustainability Standards Board (ISSB) is developing
helps create consistency and simplify the way all of sustainability disclosure standards to enable
our stakeholders can evaluate us. investors to make informed investment and
economic decisions.
Our GRI, SASB and WEF indexes can be found on our
Reporting Standards & Frameworks page.
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INTRO OUR PLAN GOALS DASHBOARD ADVANCING SUSTAINABILITY CULTIVATING INCLUSION TRANSFORMING LIVES UPHOLDING TRUST BY THE NUMBERS APPENDIX 18SUSTAINAB
Keyword: governance
At Dell Technologies, upholding and advancing Our approach Governance
respect for the fundamental human rights of all
people is core to our business strategy, purpose We believe everyone deserves to be treated Many internal organizations across Dell are engaged
and commitment to drive human progress and equally, with dignity and respect, and we are to embed and operationalize our commitments to
create a positive and lasting social impact. We have committed to responsible, ethical, inclusive responsible and ethical business conduct, including
adopted and align our policies and practices with and sustainable business practices. These respect for human rights across our value chain.
expectations set out in the United Nations Guiding commitments are embedded in the Dell Human
The ESG Governance section of this r
Keyword: governance
rights risks and advancing robust governance
also formalized and embedded other policies,
practices across our business and value chain.
human rights due diligence and governance
protocols throughout our business. These are
addressed in the Dell Human Rights Policy and
also referenced throughout this report.
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INTRO OUR PLAN GOALS DASHBOARD ADVANCING SUSTAINABILITY CULTIVATING INCLUSION TRANSFORMING LIVES UPHOLDING TRUST BY THE NUMBERS APPENDIX 22COMMITMENT TO HUMAN RIGHTS
Awareness of salient risks
SALIENT RISKS VALUE CHAIN POLICIES ADDITIONAL RESOURCES AND REPORTING
IMPACT AREA(S)
In addition to ongoing human rights due diligence
and assurance practices embedded in organi
Keyword: governance
our risk mitigation, governance practices and RBA Code of Conduct Dell Statement Against Slavery and Human Trafficking
strategic priorities.
Dell Vulnerable Worker Policy Dell Supplier Principles
Our first corporate-level HRIA, completed in FY19,
Health & Safety Own Operations, Dell Human Rights Policy Health and Safety Metrics included in By the Numbers section
confirmed our awareness of our salient human Supply Chain, of this report
Global Occupational Health and Safety Policy
rights risks and impact areas and that we have the Products Supply Chain Sustainability section of this report
RBA Code of Conduct
essential structures in place to monitor and address
Dell Product Safety Information
Dell Product Regulatory Compliance Policy
our most significant risk areas. We are
Keyword: governance
risk mitigation strategies and governance practices.
This table provides an overview of the most Bribery & Corruption Supply Chain, Dell Human Rights Policy Dell Supplier Principles
Community
significant human rights impact areas across Dell Code of Conduct
our value chain, respective governing policies Dell Code of Conduct for Partners
and expectations, and additional resources and RBA Code of Conduct
references that further address these topics.
Responsible Product Development Products, Dell Human Rights Policy Dell Technologies Principles for Ethical Artificial Intelligence
Community
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INTRO OUR PLAN GOALS DASHBOARD ADVANCING SUSTAINABILITY CULTIVATING INCLUSION TRANS
Keyword: governance
diligence and governance practices
and they help guide our actions to drive
across our business to continuously
meaningful progress and positive outcomes.
monitor and address actual or potential
We value constructive engagements with, and
human rights risks. While our current
insights from, stakeholders across our business
HRIA is still in progress, preliminary
and value chain. We also believe some human
insights are already helping to
rights issues can be addressed most effectively
deepen our understanding of evolving
by working in partnership with others. To drive
risks and inform mitigation and
progress on complex challenges, we engage
governance practices. Final results and
and participate in collaborative initiatives with
recommendations will guide our human
Keyword: governance
The next element of our framework is corrective governance mechanisms to prevent future closed at supplier at direct supplier factories
instances if critical labor audit findings occur. factories
action. When areas of nonconformance with the
88%
RBA Code of Conduct are discovered through an • Ensuring both suppliers in scope and employees
audit, our Dell SER specialists work with the supplier in supplier-facing roles within our procurement
at sub-tier factories
to create a corrective action plan (CAP) to resolve and operations organizations complete Dell’s
the issues within RBA-defined timelines. Through required annual human rights training.
a CAP, our team supports the supplier to identify
78%
root causes and implement mitigations to drive
Comprehensive details can be found in the
continuous imp
Keyword: governance
Our environmental, social and governance (ESG) goals demonstrate program is made possible by a partnership between ELEVATE
conditions for workers and
the focus Dell places on these areas. Protecting human rights and and the U.S. Agency for International Development (USAID). The
promoting the well-being of people in our supply chain is imperative. alliance program aims to improve vulnerable populations' health,
the environment, maintains its
Learn more about Dell's Commitment to Human Rights and approach livelihoods and well-being; foster sustainable economic growth;
to future-ready skills development within this FY23 ESG Report. and achieve greater development outcomes in the Mekong relevance to international norms,
region. Our participation supports the work to help factories
On
Keyword: governance
at improving governance and data-based insights and enhanced digitally transform their organizations.
By leveraging our scale and partnerships, we are enabling full personalized services for community members.
participation in social and economic life and helping to address talent
shortages and skills gaps, needed for the future of work.
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INTRO OUR PLAN GOALS DASHBOARD ADVANCING SUSTAINABILITY CULTIVATING INCLUSION TRANSFORMING LIVES UPHOLDING TRUST BY THE NUMBERS APPENDIX 99TRANSFORMING LIVES
Technology is transforming lives
Many global communities are being left behind in
a world where so much of life — learning, working,
commerce and healthcare — ha
Keyword: governance
Governance and Information Security policies, which apply to all team
requires quick detection and effective response to new threats Tell Dell and ethical culture surveys. Visit our Code of Conduct page
members. Visit our Privacy Center for more information on Dell's
across the environment. From industry-leading tools and expertise for more information on how our values and culture differentiate us.
privacy practices.
to around-the-clock support, Dell Technologies security experts
are engineering security into our products and services, upholding
trust and protecting our customers’ data. Visit our Security & Trust
Center for more resources on our Security and Trust practices.
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Keyword: governance
best interests and, likewise, team members should our environmental, social and governance (ESG)
expect the same from their employer. This begins pillar of "Upholding Ethics and Privacy" to "Upholding
and ends with trust. Trust," inclusive of security, privacy and ethics. We’re
working tirelessly to earn confidence and uphold
trust in everything we do.
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INTRO OUR PLAN GOALS DASHBOARD ADVANCING SUSTAINABILITY CULTIVATING INCLUSION TRANSFORMING LIVES UPHOLDING TRUST BY THE NUMBERS APPENDIX 115SECURITY
We develop our
products and
services with a
security first mindset
“We know trustworthy technology is fundamental
By 2024, Dell will make available the first
to a thriving society and the institutions we depend
validated Z
Keyword: governance
Privacy, Information Governance and Information
Security policies. We require all team members
to receive training on these policies, and we offer
additional material based on role. We supplement
our awareness efforts with special events, such as
observing International Data Privacy Week.
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INTRO OUR PLAN GOALS DASHBOARD ADVANCING SUSTAINABILITY CULTIVATING INCLUSION TRANSFORMING LIVES UPHOLDING TRUST BY THE NUMBERS APPENDIX 118PRIVACY
We are committed to continuously improving:
Transparency Choice
We will give clear and timely notice to customers We recognize customers’ interests in their
of what data we collect, the processing purpose personal data and will r
Keyword: governance
Governance
and transparent means, with explicit consent
where required, and use customer personal Dell's chief privacy officer leads a team of
data in compliance with global laws. We require dedicated privacy professionals committed
team members to limit customer personal data to supporting the global privacy program. We
processing to activities required to fulfill the maintain governance practices, including the
objectives outlined in our notices. application of processes and controls for the
protection of personal data, to help ensure and
measure the effectiveness of the privacy program
and report out as appropriate to company
leadership and the Board of Directors.
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Keyword: governance
tie directly to the goals set forth in our environmental, social and governance
(ESG) plan for 2030, while others provide additional insight into other
business indicators relevant to various stakeholders.
We complement this information with our framework reporting per
the Global Reporting Initiative (GRI) standards, the standards by the
Sustainability Accounting Standards Board (SASB) Standards, and on
the World Economic Forum's core Stakeholder Capitalism Metrics. Our
GRI Index also provides mapping of GRI disclosures to the Task Force on
Climate-related Financial Disclosures' recommendations. In addition, we
respond to CDP water security and climate change questionnaires, rounding
out our robust global ESG reporting.
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Keyword: governance
This FY23 Environmental, Social and Governance (ESG) Report, Standards and Frameworks Sourcing Report
combined with the other reports listed below, provides our
stakeholders with a transparent picture of how Dell is delivering
on our commitments. View the current and archived copies of
all of our reports.
View our framework reporting per Global Reporting Initiative We support, respect and uphold the internationally recognized
(GRI) standards, Sustainability Accounting Standards Board human rights of all people, and responsible sourcing of minerals
(SASB) standards and the World Economic Forum’s (WEF) core is part of our global approach.
Stakeholder Capitalism Metrics.
CDP Climate
CDP Water Report Change Report
Dell Technologies annually submits a CDP water security Dell Technologies an
Keyword: governance
and governance (ESG) programs at Dell and strengthening the skills, instincts, abilities,
technology (IT) product (regardless of brand or
Technologies. processes and resources that organizations and
takeback network) to be made into a new IT product.
communities need to survive, adapt and thrive in a
Ally: An ally actively supports and brings forward fast-changing world. CO e, or CO -equivalent: A term for describing
2 2
awareness of members from a different social different greenhouse gases in a common unit. For
identity. Child labor: The use of children in industry or any quantity and type of greenhouse gas, CO e
business, especially when illegal or considered 2
signifies the amount of carbon dioxide (CO ) that
Allyship: The act of being an ally by cha
Keyword: governance
tasks that normally require human intelligence, such Circularity: A description of an economic system control designed to achieve data quality, governance
as visual perception, speech recognition, decision- or product development process that designs out and data management objectives.
making and translation between languages. AI is waste and pollution, keeping products and materials
increasingly being leveraged for its ability to process in use, and regenerating natural systems. Decarbonization: The reduction of carbon. The
high volumes of data in real time and to solve term often refers to the conversion to an economic
Climate refugees: Populations of people who
complex data problems quickly and accurately. system that sustainably reduces and compensates
migrate or are displaced due, in part, to climate
the emissions of carbon dioxide (CO or CO e).
Bioplastics: Plastics that are derived fr
Keyword: governance
ethics and helping to prevent corruption, extortion science and technology in order to adapt to and Governance: Maintaining the standards, structures
and bribery throughout our business practices. thrive in an increasingly digital world. and processes to ensure the effective governance of
Ensuring that employees are empowered to voice Dell Technologies, including the matters that impact
concerns without fear of retaliation and with all strategy, goals and programs.
Data privacy and security: Guarding against
confidence that those concerns will be taken
threats to data, such as protecting data from loss, Human rights: Respecting human rights and
seriously. Ensuring that the marketing and the
corruption or unauthorized access, and governing remedying human rights abuses throughout the
communication of products and services are
how data, specifically
Keyword: bribe
and helping to prevent corruption, extortion and bribery culture that reflects the diverse perspectives, backgrounds solutions in the technology sector and passing on the
throughout our business practices. Ensuring that and cultures of the communities in which we live and benefits of our discoveries to each of our stakeholders.
employees are empowered to voice concerns without fear conduct business, while ensuring everyone has access Includes information on technology for societal and
of retaliation and with confidence that those concerns to the same opportunities within our organization. Read environmental benefit. Read about innovation in the report:
will be taken seriously. Ensuring that marketing and about diversity and inclusion in the report: Inclusive Digital Inclusion, Climate Action
We
Keyword: bribe
Bribery and Corruption Supply Chain, Dell Human Rights Policy Dell Supplier Principles
and evolution of our human rights strategy is built on Community Dell Code of Conduct
identifying opportunities to realize positive impacts and Dell Code of Conduct for Partners
address risks. RBA Code of Conduct
This table provides an overview of the most significant Responsible Product Development Products, Dell Human Rights Policy Dell Technologies Principles for Ethical Artificial Intelligence
human rights impact areas across our value chain, Community Trust section of this report
respective governing policies and expectations. It also lists
additional resources and references that further address Responsible Sales Products, Dell Code of Conduct for Partners
Keyword: bribe
on bribery both within Dell and for our go-to-market follow as we develop and use AI applications. We also
partners who represent the Dell name. This zero-tolerance established the AI Review Board, which reviews all internal
policy is outlined in our internal Global Anti-Corruption use cases for AI and ensures adherence to laws and to our
Policy. Our team members and go-to-market partners principles for AI.
receive frequent communications and trainings on our
In FY24, we named our first-ever Chief AI officer and
anti-corruption policy.
created the AI Center of Innovation and Excellence whose
responsibility is to enable Dell to reach its full AI potential
Trade compliance program and through people, process and tools. This includes helping
set governa
Keyword: corruption
and helping to prevent corruption, extortion and bribery culture that reflects the diverse perspectives, backgrounds solutions in the technology sector and passing on the
throughout our business practices. Ensuring that and cultures of the communities in which we live and benefits of our discoveries to each of our stakeholders.
employees are empowered to voice concerns without fear conduct business, while ensuring everyone has access Includes information on technology for societal and
of retaliation and with confidence that those concerns to the same opportunities within our organization. Read environmental benefit. Read about innovation in the report:
will be taken seriously. Ensuring that marketing and about diversity and inclusion in the report: Inclusive Digital Inclus
Keyword: corruption
data, such as protecting data from loss, corruption or
and every human being is entitled to these rights without Product stewardship: Managing product life cycles to
unauthorized access and governing how data, specifically
discrimination. Read about human rights in the report: help increase energy efficiency, recovery, reuse, recycling
personal data, is legitimately used and disclosed. Read
Human Rights and recycled content and enable closed material loops.
about data privacy and security in the report:
Promoting responsible waste management, in particular
Privacy, Security
e-waste management. Read about product stewardship in
the report: Circular Economy, Zero Waste
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INTRODUCTIO
Keyword: corruption
Bribery and Corruption Supply Chain, Dell Human Rights Policy Dell Supplier Principles
and evolution of our human rights strategy is built on Community Dell Code of Conduct
identifying opportunities to realize positive impacts and Dell Code of Conduct for Partners
address risks. RBA Code of Conduct
This table provides an overview of the most significant Responsible Product Development Products, Dell Human Rights Policy Dell Technologies Principles for Ethical Artificial Intelligence
human rights impact areas across our value chain, Community Trust section of this report
respective governing policies and expectations. It also lists
additional resources and references that further address Responsible Sales Products, Dell Code of Conduct for Partners Trust section
Keyword: corruption
of all applicable laws in the countries in which we work. and improve their own anti-corruption programs. We Compliance Council (GRCC) and Enterprise Risk Steering
Dell Technologies. By adhering to the leverage business intelligence to continuously audit and Committee (ERSC). To ensure independence in decision
highest ethical standards, we build trust Our culture and values reflect what is most important to us monitor our direct partners to ensure adherence to our making and authority, the CECO reports dotted line to
as a company and guide our decisions and actions: expectations. Partners who are found to violate our ethics the chair of the Audit Committee and provides quarterly
with our customers, team members
standards are disciplined and held accountable. readouts to the full committee.
• Customers: We believe our customer relatio