(Medicare General Information, Eligibility, and Entitlement)

C. Disclosure of Related Entrepreneurial Information   Information such as the specialty and business address of a physician or supplier may be disclosed to the public.  The A/B MAC (B) or DME MAC will refer to the RO written requests f or special lists, such as a list of five orthopedists in a given city.  However, if the A/B MAC (B) has processed a list of all orthopedists in that city, it may, upon request, disclose the entire list.  It may fulfill oral requests by offering the requester the opportunity to look at whatever disclosable records (e.g., customary charge screens) there are that contain the data (or to purchase photocopies of the data) or by referring the requester to the medical society or licensing board in the requester's area, if appropriate.   140.4 - Disclosure of Names of Providers, Physicians, and Suppliers of Services  (Rev. 1, 09- 11-02)  140.4.1 - Names of Providers Terminated from Program Participation (A/B MACs (B) or DME MACs ) (Rev. 1, 09- 11-02)  Upon request, an A/ B MAC (B) or DME MAC may disclose to the public the fact that a provider no longer participates in the program.  It will refer to the RO inquiries as to why a provider no longer participates in the program.  140.4.2 - Names of Providers, Suppliers, and Phy sicians Found Guilty of Fraud (CMS)  (Rev. 1, 09- 11-02)  CMS publishes the names of providers, physicians, other suppliers of services, or any other persons who have been found guilty by a Federal court of submitting false claims in connection with title XV III. A/B MACs (B) or DME MACs will refer requests for such names to the RO for response.  140.4.3 - Names of Physicians on Second Opinion Lists (Contractors) - (Rev. 1, 09 -11-02)  The DHHS Second Opinion Campaign has led to requests under the Freedom of Information Act for the list of physicians who have volunteered to accept referrals for second opinions.  If a contractor has a list, it should disclose it upon request.  140.4.4 - Referral to State Licensing Boards, Medical Review Boards, and Professional Societies  (Rev. 1, 09- 11-02)  A.  Referral of Suspended Practitioners   Section 1862(e)(2)(B) of the Social Security Act requires the Secretary to notify the appropriate State or local licensing authority (e.g., State licensing board or medical review boar d) whenever a physician or other practitioner has been suspended from participation in the Medicare program.  Thus, whenever CMS suspends a practitioner from participation in the Medicare program because the practitioner has been convicted of a criminal of fense related to participation in the title XVIII or XIX program, CMS will promptly notify the appropriate State or local licensing authority(ies) to (1) make appropriate investigations, (2) invoke any sanctions available under State law which the authorit y(ies) deems appropriate, and (3) keep CMS and the Inspector General fully and currently informed of any action it takes.  B.  Referral by Medicare A/B MACs (B) or DME MACs   In addition to the referrals made by CMS under section 1862, Medicare A/B MACs (B)  or DME MACs are authorized to refer title XVIII -related cases of apparent unethical practices or unprofessional conduct to medical or other professional societies, and State or local licensing authorities (licensing boards or medical review boards).  (See the routine uses for the Medicare Carrier Claims Records system as described in the system notice published in the Federal Register.  The web address for this information is:  http://www.cms.gov/Research -Statistics -Data- and-Systems/Computer -Data -and-Systems/Privacy/PrivacyActof1974.html    When considering a case for referral, the A/B MAC (B) or DME MAC should assure itself that su bstantial basis for referral exists; that more than mere suspicion is involved.  It need not compile evidence sufficient to prove misconduct before referral; it should ascertain the probability and severity of misconduct and leave further investigation, review, and disciplinary action to the appropriate society or board. Isolated instances of questionable practices or conduct should not normally be referred.   Further, referral of apparent unethical practices or a course of unprofessional conduct by a practi tioner should be made only after proper professional advice has been obtained from the A/B MAC (B)'s physician staff members, medical consultants, or other professional advisors.  Since State licensing boards and medical review boards are responsible for t he licensing and sanctioning of practitioners, cases should be referred to those boards only where the apparent unethical practices or unprofessional conduct is of a severity to possibly warrant such sanctions; cases involving less severe improprieties should typically be referred only to professional or medical societies for action.  The following are examples of cases that should be referred:   1. Over -utilization -  This refers to a pattern of medical care which consists of providing more services than are  medically necessary or which is not in accordance with acceptable medical practice (e.g., an inordinate number of office visits over an extended period of time for a chronic illness, a conspicuously high number of injections, excessive hospitalizations).  Cases involving suspected over utilization should be reviewed by the A/B MAC (B) or DME MAC's physician staff.  In cases where additional peer review is necessary, A/B MACs (B) or DME MACs may refer the case to a PRO.  If the PRO servicing the area in que stion is not available to perform this type of review, the case should be reviewed by the medical society, medical consultants, or other professional advisors.  2. Mis -utilization -  This involves the rendering of services that are not medically acceptable according to the standards of the community concerned.   3. Overcharging -  This refers to the charging of fees by a physician, or other practitioner, that are not commensurate with the services rendered.  Billing for amounts in addition to the deductible and coinsurance when assignment has been accepted also falls into this category.   4. Harmful Services or Pattern of Treatment -  This involves the furnishing of services or a pattern of treatment that is harmful to the patient, or of a quality which does not meet professionally -recognized standards of care.   5. Violation of Ethics -  These violations involve conduct of a physician or other practitioner that is contrary to the principles of ethics of the professional society to which the physician or other pra ctitioner may belong, or which would make their practice a danger to the health and welfare of their patients or to the public.   6. Violation of the State's Professional Practice Statutes -  This involves the committing of acts that, under the applicable State law, would be grounds for suspension or revocation of the physician's or practitioner's license to practice.   These guidelines are not all inclusive; any activities by a physician, or other practitioner, in their treatment of program beneficiaries, which would warrant concern by professional societies or State or local licensing boards or medical review boards may be brought to their attention.   When a A/B MAC (B) or DME MAC refers a case to a professional society or State or local licensing board or me dical review board because of apparent unethical practices or unprofessional conduct by practitioners furnishing services to beneficiaries, the PI staff in the regional office should be concurrently notified of the referral.  Notification should include co pies of all materials referred to the professional society or State or local board, and should be followed by reports of significant case developments.  Since such cases may involve program abuse by the practitioner, the RO should be notified as quickly as  possible to permit remedial or sanction action if deemed appropriate.   When a case is pending prosecution, or when a decision is pending on whether to proceed with prosecution, the contractor will delay referral to the professional society until: (l) the prosecution action is completed, (2) the decision is made not to prosecute, or (3) CMS authorizes the referral.   C. Requests for Assistance by State or Local Licensing Boards, or State or Local Medical Review Boards   While cooperation on the part of CMS RO s and A/B MACs (B) or DME MACs with State or local licensing/medical review boards is generally encouraged, there seems to be three distinct situations in which these boards might request assistance:   1. When a case has been referred to a State or local li censing/medical review board for investigation and possible sanctions (either by CMS as a result of the conviction and suspension of the subject practitioner, or by an A/B MAC (B) or DME MAC), it would seem appropriate for CMS and A/B MACs (B) or DME MACs to provide assistance to the board in its investigative activity, provided the demands on staff time and resources do not become burdensome or unreasonable.  All requests for A/B MAC (B) or DME MAC assistance should, however be channeled through the servicing CMS RO for a determination regarding the reasonableness of the request.  Appearance by CMS personnel before board meetings involving a case which has been previously referred would also be permitted.   2. When a State or local licensing board or medical  review board requests information or assistance on a case which was self -initiated (i.e., not previously referred to the board by CMS or a Medicare A/B MAC (B) or DME MAC) as a result of a complaint, allegation, inquiry, etc., relative to a specific physi cian or practitioner's practices, this request should be treated as a Freedom of Information Act request.  Therefore, any requested material should be screened for sensitive information, with the decision to release or withhold such information made on a c ase-by-case basis. Further, the board would be responsible for the costs involved in providing such information (searching costs, duplicating costs, etc.).  In such instances, the appearance of CMS personnel at a board hearing would be discouraged.   3. Whe n the State or local licensing board or medical review board's request is for general information pursuant to a study or investigation of physician or practitioner impropriety or abuse, and is not related to a complaint, allegation, etc., against a specifi c physician or practitioner; or when the request would represent a clearly unwarranted invasion of personal privacy, cooperation by CMS or contractor personnel would be discouraged.  In such instances it would be appropriate to release general or statistical information that did not identify specific individuals; however, the request for identifying information would constitute an improper search for information.  140.4.5 - Disclosure of Medicare Statistics  Numerous statistics on individual providers are available to the public. They include, but are not limited to, the following:   1. Waiver of liability statistics;  2. Interim rate payment data; 3. Amount of Medicare reimbursement;  4. Overpayment data;  5. Data from the Provider Monitor Listing;  6. Informat ion from the Directory of Medical Facilities and the Directory of Medicare Providers and Suppliers of Services;  7. Medicare statistics (e.g., total visits, number of starts of care,)  8. Presumptive waiver of liability status;  9. Information as to whether a  provider participates in the Medicare program; and  10. Medicare inpatient statistics for inpatient facilities (e.g., total inpatient days, number of admissions, average length of stay).   150 - Disclosure of Reports About Named Contractors  (Rev. 1, 09- 11-02)  150.1 - Disclosure by ROs of Annual Reports of Contractors Performance (RCP)  (Rev. 1, 09- 11-02)  RCPs are available to the public at the RO servicing the contractor.  The contractor will refer requests for RCPs to the RO for response.  It will refer requests for an RCP of a multi- State contractor to the RO servicing the home office of the contractor.   The contractor will refer requests for supporting documentation for the RCP contained in Contractor Performance Evaluation (CPE) reports to the RO.  150.2 - Disclosure of Medicare Audit Reports to the Press and Public (Audit Agency)  (Rev. 1, 09- 11-02)  DHHS Audit Agency reports issued to Medicare contractors are available if requested, to members of the press and the public.  The contractor will refer requests for DHHS Audit Agency reports directly to the Audit Agency, which is responsible for decisions regarding the release of these reports.   160 - Disclosure of Statistics (CMS or Contractors) - (Rev. 1, 09- 11-02)  CMS and its agents may disclose statistical data and similar information that does not relate to any identifiable person or persons.  However, they are not required to create records for requestors by compiling selected items from the files, nor are they required to create records to pro vide such data as ratios, proportions, percentages, per capitas, frequency distributions, trends, correlations or comparisons.