(Medicare Claims Processing Manual)

 Example 2: a patient with HIV has an office visit with their infectious disease physician, who is part of ongoing care. The patient with HIV admits to the infectious disease physician that there have been several missed doses of HIV medication in the las t month. The infectious disease physician has to weigh their response during the visit the intonation in their voice, the choice of words to not only communicate clearly that it is important to not miss doses of HIV medication, but also to create a sense of safety for the patient in sharing information like this in the future. If the interaction goes poorly, it could erode the sense of trust built up over time, and the patient may be less likely to share their medication adherence shortcomings in the future. If the patient isnt forthright about their medication adherence, it may lead to the infectious disease physician switching HIV medicines to another with greater side effects, even when there was no issue with the original medication. It is because the infectious disease physi cian is part of ongoing care, and has to weigh these types of factors, that the E/M visit becomes inherently more complex and the practitioner bills this code (G2211). Even though the infectious disease doctor may not be the focal point for all services, s uch as in the previous example, HIV is a single, serious condition, and/or a complex condition, and so as long as the relationship between the infectious disease physician and patient is ongoing, this E/M visit could be billed with the add- on.   The most important information used to determine whether or not the add- on code could be billed is the relationship between the practitioner and the patient. If the practitioner is the focal point for all needed services, such as a primary care practitione r, the HCPCS G2211 add- on code could be billed. Or, if the practitioner is part of ongoing care for a single, serious condition or a complex condition, e.g., sickle cell disease, then the add- on code could be billed. The add- on code captures the inherent c omplexity of the visit that is derived from the longitudinal nature of the practitioner and patient relationship.   G. Medical Review When Practitioners Use Time to Select Visit Level   Our reviewers will use the medical record documentation to objectively determine the medical necessity of the visit and accuracy of the documentation of the time spent (whether documented via a start/stop time or documentation of total time) if time is relied upon to support the E/M visit.    30.6.8 - Payment for Hospital Observation Services and Observation or Inpatient Care Services (Including Admission and Discharge Services)  (Rev. 11842; Issued; 02- 09-23 Effective:01 -01-23; Implementation: 05 -09-23)  A. Who May Bill Observation Care Codes   Observation care is a well -defined set of specific, clinically appropriate services, which include ongoing short -term treatment, assessment, and reassessment, that are furnished while a decision is being made regarding whether patients will require further  treatment as hospital inpatients or if they are able to be discharged from the hospital.  Observation services are commonly ordered for patients who present to the emergency department and who then require a significant period of treatment or monitoring i n order to make a decision concerning their admission or discharge.   In only rare and exceptional cases do reasonable and necessary outpatient observation services span more than 48 hours.  In the majority of cases, the decision whether to discharge a patient from the hospital following resolution of the reason for the obse rvation care or to admit the patient as an inpatient can be made in less than 48 hours, usually in less than 24 hours.  A/B MACs (B) pay for initial observation care billed by only the physician who ordered hospital outpatient observation services and was responsible for the patient during his/her observation care.  A physician who does not have inpatient admitting privileges but who is authorized to furnish hospital outpatient observation services may bill these codes.   For a physician to bill observation care codes, there must be a medical observation record for the patient which contains dated and timed physicians orders regarding the observation services the patient is to receive, nursing notes, and progress notes prepared by the physician while the patient received observation services.  This record must be in addition to any record prepared as a result of an emergency department or outpatient cl inic encounter.   Payment for an initial observation care code is for all the care rendered by the ordering physician on the date the patients observation services began.  All other physicians who furnish consultations or additional evaluations or services while the patient is receiving hospital outpatient observation services must bill the appropriate outpatient service codes.   For example, if an internist orders observation services and asks another physician to additionally evaluate the patient, only the internist may bill the initial and subsequent observation care codes.  The other physician who evaluates the patient must bil l the new or established office or other outpatient visit codes as appropriate.   For information regarding hospital billing of observation services, see Chapter 4, 290.   B. Physician Billing for Observation Care Following Initiation of Observation Services   Starting in CY 2023, hospital inpatient and observation care by practitioners will be billed using the same CPT codes, CPT codes 99221 through 99223, 99231 through 99233, and 99238 and 99239. (CPT 99234 through 99236 are already used for billing hospital i npatient or observation care (including admission or discharge.) Although observation care codes (CPT codes 99218 through 99220 and 99224 through 99226) are being deleted, practitioners will still be able to furnish and bill for observation services using the revised Hospital Inpatient or Observation Care Services code set. Where noted, the term observation care code applies to Hospital Inpatient or Observation Care Services codes (CPT codes 99221- 99223, 99231-99239.)   The time counted toward the Hospital Inpatient or Observation Care codes is per day. Per day, also referred to as date of encounter, means the calendar date. When using MDM or time for code selection, a continuous service that spans the transition of 2 calendar dates is a single service and is reported on one date, which is the date the encounter begins. If the service is continuous, before and through midnight, all the time may be applied to the reported date of the service (that is, the calendar d ate the encounter began).   A billing practitioner shall bill only one of the hospital inpatient or observation care codes for an initial visit, a subsequent visit, or inpatient or observation care (including admission and discharge), as appropriate, once per calendar date. The pract itioner selects a code that reflects all of the practitioners services provided during the date of the service. The definitions of initial visit and subsequent visit for the purposes of billing observation care using the Hospital Inpatient or Observat ion Care Services codes can be found in section 30.6.9.E. Note also, that in some cases, practitioners may bill a prolonged code in addition to the Hospital Inpatient or Observation Care Services base code; refer to section 30.6.9.F.)   Observation care codes are billed by the treating practitioner. All other practitioners who furnish consultations or additional evaluations or services while the patient is receiving hospital outpatient observation services must bill the appropriate outpat ient service codes.   For additional guidance for billing observation care using the Hospital Inpatient or Observation Care Services code set, CPT codes 99221- 99223, 99231- 99239, refer to sections 30.6.9.1 and 30.6.9.2, where specified.  For additional guidance for billing prolonged Hospital Inpatient or Observation Care, refer to section 30.6.9.15.    C. Documentation Requirements for Billing Hospital Inpatient or Observation Care Services (Including Admission and Discharge Services)   The physician shall satisfy the E/M documentation guidelines for furnishing observation care or inpatient hospital care.  In addition to meeting the documentation requirements for medically appropriate history and/or examination, and medical decision making, documentation in the medical record shall include:    Documentation stating the stay for observation care or inpatient hospital care involves 8 hours, but less than 24 hours;    Documentation identifying the billing physician was present and personally performed the services; and    Documentation identifying the order for observation services, progress notes, and discharge notes were written by the billing physician.  In the rare circumstance when a patient receives observation services for more than 2 calendar dates, the physician shall bill observation services furnished on day(s) other than the initial or discharge date using subsequent observation care codes.   D. Admission to Inpatient Status Following Observation Care   For the purposes of reporting an initial hospital inpatient or observation care service, a transition from observation status to inpatient status does not constitute a new stay.   If the same physician who ordered hospital outpatient observation services also admits the patient to inpatient status before the end of the date on which the patient began receiving hospital outpatient observation services, pay only an initial hospital vi sit for the evaluation and management services provided on that date.  Medicare payment for the initial hospital visit includes all services provided to the patient on the date of admission by that physician, regardless of the site of service.  The physici an may not bill an initial or subsequent observation care code for services on the date that he or she admits the patient to inpatient status.  If the patient is admitted to inpatient status from hospital outpatient observation care subsequent to the date of initiation of observation services, the physician must bill a subsequent hospital inpatient or observation care code for the services provided on that date.  The physician may not bill the hospital inpatient or observation discharge management code (CPT  codes 99238- 99239) or an outpatient/office visit for the care provided while the patient received hospital outpatient observation services on the date of admission to inpatient status. Note that in some cases, practitioners may bill a prolonged code in addition to the Hospital Inpatient or Observation Care Services base code; time spent by the same practitioner on the same day for the same patient in multiple settings (or for a patient w ho transitions between outpatient and inpatient status) may be counted toward the Hospital Inpatient or Observation Care Services base code and, if applicable, a prolonged code. Refer to section 30.6.9.F.)    E. Hospital Observation Services During Global Surgical Period   The global surgical fee includes payment for hospital observation car e services unless the criteria for use of CPT modifiers  -24,  -25, or  -57 are met.  A/B MACs (B)  must pay for these services in addition to the global surgical fee only if both of the following requirements are met:    The hospital observation service meets the criteria needed to justify billing it with CPT modifiers  -24,  -25, or  -57 (decision for major surgery); and    The hospital observation service furnished by the surgeon meets all of the criteria for the hospital observation code billed.   Examples of the decision for surgery during a hospital observation period are:    An emergency department physician orders hospital outpatient observation services for a patient with a head injury.  A neurosurgeon is called in to evaluate the need for surgery while the patient is receiving observation services and decides that the patient requires surgery.  The surgeon would bill a new or established office or other outpatient visit code as appropriate with the  -57 modifier to indicate that the decision for surgery was made during the evaluation.  The surgeon must bill the office or ot her outpatient visit code because the patient receiving hospital outpatient observation services is not an inpatient of the hospital.  Only the physician who ordered hospital outpatient observation services may bill for observation care.    A neurosurgeon orders hospital outpatient observation services for a patient with a head injury.  During the observation period, the surgeon makes the decision for surgery.  The surgeon would bill the appropriate level of hospital observation code with the  -57 modifier to indicate that the decision for surgery was made while the surgeon was providing hospital observation care.   Examples of hospital observation services during the postoperative period of a surgery are:    A surgeon orders hospital outpatient observation services for a patient with abdominal pain from a kidney stone on the 80th day following a TURP (performed by that surgeon).  The surgeon decides that the patient does not require surgery.  The surgeon would bill the observation code with CPT modifier  -24 and documentation to support that the observation services are unrelated to the surgery.    A surgeon orders hospital outpatient observation services for a patient with abdominal pain on the 80th day following a TURP (performed by that surgeon).  While the patient is receiving hospital outpatient observation services, the surgeon decides that the  patient requires kidney surgery.  The surgeon would bill the observation code with HCPCS modifier  -57 to indicate that the decision for surgery was made while the patient was receiving hospital outpatient observation services.  The subsequent surgical procedure would be reported with modifier  -79.   A surgeon orders hospital outpatient observation services for a patient with abdominal pain on the 20th day following a resection of the colon (performed by that surgeon).  The surgeon determines that the patient requires no further colon surgery and disch arges the patient.  The surgeon may not bill for the observation services furnished during the global period because they were related to the previous surgery.   An example of a billable hospital observation service on the same day as a procedure is when a physician repairs a laceration of the scalp in the emergency department for a patient with a head injury and then subsequently orders hospital outpatient observa tion services for that patient.  The physician would bill the observation code with a CPT modifier 25 and the procedure code.