Article - Home Health Skilled Nursing Care: Teaching and Training for Dementia Patients with Behavioral Disturbances - Medical Policy Article (A52845)

CMS National Coverage PolicyN/AArticle TextIndications and LimitationsThis medical policy article addresses a specific category of skilled nursing care currently available to Medicare home health beneficiaries who have dementia with behavioral disturbances. The category of skilled nursing care is called teaching and training activities. Teaching and training activities are defined in the CMS Manual System (see citation underCMS National Coverage Policylisted under the Other Comments section of this article) and in the case of the beneficiary population with dementia and behavioral disturbances, could be part of a unique beneficiary-centered care plan directed at teaching the family or caregiver how to manage the behavioral disturbances.Behavioral disturbances often complicate the medical management of beneficiaries with dementia, including Alzheimers disease. At baseline many individuals with dementia manifest activity limitations in such domains as communication and self-care. The occurrence of behavioral disturbances, if not addressed in a comprehensive and systematic manner, may further compromise the activity limitations present at baseline - resulting in sub-optimal clinical outcomes.Each behavioral disturbance should be fully characterized and answers to the following questions should be documented in the patients medical records:What is the specific behavioral disturbance being addressed?What is the frequency of the behavior?Are there specific situations or activities that trigger the behavior?When does it occur?Where does it occur?Who is involved?Are there other possible explanations for the behavior (e.g., pain, infection, change in medication, disruption in schedule, swallowing difficulties, catastrophic reaction induced by environment or personal interaction)?What are the consequences of the behavior?What interventions have been successful in addressing this behavior in the past?What other techniques or interventions can be used to address the behavior?Teaching and training interventions should be based on the answers to the above questions, the specific impairment(s) and activity limitation(s) identified for each beneficiary, and the ability of the family or caregiver to learn and implement the proposed interventions. Environmental factors impacting the identified behavior(s) and the resultant care plan must also be considered. Use of the World Health Organizations International Classification of Functioning Disability and Health (ICF) would facilitate the identification and documentation of specific impairments, activity limitations, and environmental factors.In the home health setting, skilled education services are no longer needed if it becomes apparent, after a reasonable period of time, that the patient, family, or caregiver could not or would not be trained. Further teaching and training would cease to be reasonable and necessary in this case, and would cease to be considered a skilled service. Notwithstanding that the teaching or training was unsuccessful, the services for teaching and training would be considered to be reasonable and necessary prior to the point that it became apparent that the teaching or training was unsuccessful, as long as such services were appropriate to the patient's illness, functional loss, or injury.Sample Case Scenarios:Scenario #1A beneficiary with moderate Alzheimers Disease is unable to bathe and groom herself. The family describes the beneficiary as uncooperative. The primary caregiver is a daughter who is trying her best to provide assistance and feels frustrated by the situation, but would like to learn how to work with her mother and keep her at home. The beneficiarys physician has determined that the uncooperativeness is the result of receptive language impairments, perceptual misinterpretations, and impairments in learned motor skills  all due to the Alzheimers Disease. The teaching services are reasonable and necessary for the beneficiarys treatment, and to maintain proper hygiene and skin care.Potential Behavioral and Environmental Interventions:1. Teach the patients daughter the primary symptoms of Alzheimers disease (amnesia, aphasia, apraxia, and agnosia), and how each of these symptoms can influence the patients level of cooperativeness with bathing and grooming activities. A learning objective for the daughter would be to define amnesia, aphasia, apraxia, and agnosia, and to give a clinical example of each symptom that she has encountered while caring for her mother.2. Teach the daughter how to simplify the patients environment to maximize the chance for successful activities of daily living (ADL) encounters. (Examples include, but would not be limited to: daughter having all bathing and grooming supplies ready and available for use before approaching patient, unnecessary items that clutter the bathroom/bedroom are moved out of the way, if a shower is used then add a hand-held shower nozzle so water can be directed and will not frighten the patient by spraying on her face, put liquid soap on washcloths ahead of time, so they can be handed to the patient to use, make sure the environment is the appropriate temperature, bath sponges are often easier for patients to hold and use than washcloths).3. Use a method of bathing that is familiar to the patient. For example, if the patient always took baths and did not take showers, use a bath now. Consider the time (e.g., morning or evening) that the individual habitually bathed. If she resists shampoos in the home, but historically had her hair done at a beauty shop, consider taking her to one for a shampoo. Consider separating bathing from hair washing, if doing them both together causes agitation.4. Keep communication simple. Break activities down into steps. Provide one direction at a time. Keep verbal instruction to a minimum and model (i.e., demonstrate on yourself) what you want the patient to do, such as pretend to wash your face then hand the patient the washcloth and nod telling her now you try. Alternatively you could try guiding the individuals hand in doing the activity, then removing your hand and letting them try.5. Be creative with your approach. If she wont get in the shower or tub on a particular day, wait and try again, or have her wash up at the sink, or wherever she is comfortable. Tell her that mother and daughter are having a spa day of beauty. Start with a manicure, which is often less threatening, then move to a facial, pedicure, etc.6. For dressing, lay clothes out in the order in which she should put them on and have other clothes out of the way.7. Teach the daughter that the patient will easily pick up on her daughters emotions, so the daughter should try to remain as calm as possible, appear relaxed, and smile.8. The nurse should first demonstrate these techniques to the daughter by doing them with the patient first, then on another visit, the daughter can provide a return demonstration for the nurse to observe.Scenario #2A physician has ordered skilled nursing care for teaching behavioral techniques to a care-giving niece of a patient with moderate Alzheimers disease to gain the patients cooperation during mealtime. Due to the patients wandering behaviors, she will not stay seated for a meal and the niece believes she is trying to be difficult. The patient has been gradually losing weight (10 pounds over 2 months) and she is less coordinated with her utensils due to her underlying dementia as well as a new onset tremor. The teaching services are reasonable and necessary for the patients treatment and adequate nutritional intake.Potential Interventions1. Teach the patients niece the primary symptoms of Alzheimers disease (amnesia, aphasia, apraxia, and agnosia), and how each of these symptoms can influence the patients functional ability and level of cooperativeness at mealtime.2. Explore strategies to decrease the patients wandering at mealtime (toilet before meals; take the patient for a walk before meals to expend excess energy; wait to seat patient when the meal is actually ready and on the plate; position the patient in a comfortable, supportive chair positioned directly in front of the table).3. If wandering persists or if the use of utensils is challenging for the patient due to apraxia, consider adding finger foods such as sandwiches, slices of fruit, chicken strips, etc.4. Limit the number of utensils and items on the table to decrease confusion and distractions.5. Give the patient one item of food at a time, so that the presentation of the food is not overwhelming and then the patient is less likely to become frustrated and walk away from the table.6. Limit verbal cueing to one step at a time. Physical cueing such as putting the cup in the patients hand, initially guiding the spoon to the patients mouth may also be helpful for initiation of the self-feeding activity.7. Eliminate unnecessary environmental stimulation that may distract or upset the patient (turn off television, avoid eating with large numbers of other people, etc.)8. Consider fortified supplements after a meal if intake is poor. Or consider multiple small meals or other finger foods throughout the day, to ensure adequate intake.9. Initially to stimulate appetite, give the patient her favorite foods to eat.10. Consider adaptive feeding equipment such as weighted utensils, no spill cups, bumper plates to increase the patients independence with eating.11. Cut or prepare food in a manner and consistency that maximizes the patients ability to eat it.12. Look for signs of poor dental hygiene, gingivitis and refer to dentist when appropriate. Pain when chewing may be affecting the patients oral intake. If the patient has oral heat and/or cold sensitivities, provide liquids and some food more at room temperature. If the patient routinely wore dentures, make sure the patient has them in her mouth and that they fit properly.13. Assess the patients medication regimen to see if any of the medications could be contributing to the patients tremor, or poor appetite and notify the physician.14. Check the patients bowel habits to make sure constipation is not causing loss of appetite.15. Monitor the patients weight at regular intervals.16. Try to have someone else eat at the same time the patient is so that behavior modeling can potentially occur.17. Assess for psychiatric symptoms (depression, paranoid delusions) that could result in a decreased food and fluid intake) and notify the physician.Coding Guidelines:General Guidelines for claims submitted to the Part A or Part B MAC:Procedure codes may be subject to National Correct Coding Initiative (NCCI) edits or OPPS packaging edits. Refer to NCCI and OPPS requirements prior to billing Medicare.For services requiring a referring/ordering physician, the name and NPI of the referring/ordering physician must be reported on the claim.The diagnosis code(s) must best describe the patient's condition for which the service was performed.A claim submitted without a valid ICD-10-CM diagnosis code will be returned to the provider as an incomplete claim under Section 1833(e) of the Social Security Act.Home Health Advance Beneficiary NoticeAn ABN may be used for services which are likely to be non-covered, whether for medical necessity or for other reasons. Refer to CMS Publication 100-04,Medicare Claims Processing Manual, Chapter 30, for complete instructions.