Quality Models in Online and Open Education around the Globe: State of the Art and Recommendations
Author: Ossiannilsson, Ebba
Date: 2015-05-00
Type: Reports - Research
Subjects: Online Courses,Electronic Learning,Open Education,Open Source Technology,Educational Technology,Global Approach,Comparative Education,Foreign Countries,Educational Quality,Models,Educational Objectives,Certification,Benchmarking,Accreditation (Institutions),Distance Education,Quality Assurance

This report is written for: (1) institutional leaders responsible for quality in online, open and flexible higher education; (2) faculty wanting to have an overview of the field; (3) newcomers that want to develop quality schemes; (4) policy makers in governments, agencies and organisations; and (5) major educational stakeholders in the international community. It is a must read for any person concerned with quality in online, open and flexible higher education. The report provides the first global overview of quality models in online and open education, an overview which is very timely, delivered as it is for Global Education 2030, the new global educational agenda which replaces Education For All, EFA. The report paints with a broad brush the landscape of quality in online and open education--and its challenges. Illustrating that quality in online learning is as complex as the reality of online learning itself. It addresses new needs such as quality in MOOCs and Open Education Resources. It shows that one size does not fit all, that improving quality of student experiences is more than ever extremely important, and it warns against implementation of quality models that restrict innovation and change. These are all important issues to reflect on and discuss. It delivers insight into the quality concept, the aspects of quality, and describes a selected number of models in relation to certification, benchmarking, accreditation and advisory frameworks, and can therefore serve as a guide and inspiration for building quality frameworks. While its findings on the one hand shows there is no need for new quality schemes as such, it reveals a huge gap and need for knowledge building, knowledge sharing, capacity building and for coordination among stakeholders. The research team makes 11 recommendations, spanning from important principles such as mainstreaming e-learning quality into traditional institutional quality assurance, to topical issues such as the establishment of quality criteria for mobile learning systems, and addressing unbundling and the emergence of non-traditional providers. Some key recommendations relate to knowledge building and sharing, to ensure knowledge resources for guidance and capacity building among experts and stakeholders. While it is difficult to pin-point one recommendation as the most important or most urgent, my overall impression is that its findings--and recommendations on the need for information and knowledge sharing, collaboration and coordination are the most crucial and most urgent to address. This major and important task can best be carried out in partnership between key stakeholders; intergovernmental organisations (e.g. UNESCO, Commonwealth of Learning), quality assurance networks (e.g. INQAAHE) and networks of higher education institutions (e.g. ICDE and others). The relevance and importance of the work undertaken by the research team can probably best be understood in light of the main finding from another recent study: &quot;Our results indicate that distance education, when properly planned, designed, and supported by the appropriate mix of technology and pedagogy, is equivalent to, or in certain scenarios more effective than, traditional face-to-face classroom instruction.&quot; (Kovanovic V, Joksimovic S, Skrypnyk O, Gaševic D, Dawson S and Siemens G (2015) The History and State of Distance Education). Taking note that 414.2 million students will be enrolled in higher education around the world by 2030--an increase from 99.4 million in 2000, and that online, open and flexible education is going mainstream, the importance of quality learning outcomes for learners cannot be overestimated. I hope that by making this report broadly available, that ICDE contributes to exciting dialogue, discussion and development of quality online, open and flexible higher education for the future we want.