ethanporcaro/eric-fulltext-meta huggingface dataset:
Black Box Thinking: Analysis of a Service Outsourcing Case in Insurance
Author: Witman, Paul D.
Date: 2016-03-00
Type: Journal Articles
Subjects: Outsourcing,Case Method (Teaching Technique),Information Systems,Systems Analysis,Operations Research,Database Management Systems,Information Management,Information Policy,Information Theory,Business Administration,Business Administration Education,Health Insurance,Teaching Methods,Technical Support,Delivery Systems,Online Vendors

Often, users of information systems (both automated and manual) must analyze those systems in a &quot;black box&quot; fashion, without being able to see the internals of how the system is supposed to work. In this case of business process outsourcing, an insurance industry customer encounters an ongoing stream of customer service issues, with both the original provider and outsourcing organization. To understand and validate what is happening with his account, the insurance customer (Edward) and his representative (Penny) must deduce the operations, business rules, and data flows of the organizations. Most importantly, have the operations of these organizations released anyone's data inappropriately? And are these same customer service issues happening to other customers, who may not be in a position to spend the time and energy needed to catch and resolve them?
Reader's Response: Motivating Graduate Students
Author: Bodur, Yasar
Date: 2010-07-00
Type: Journal Articles
Subjects: Graduate Students,Learning Motivation,Learner Engagement,Definitions,Models,Attention,Relevance (Education),Self Esteem,Student Satisfaction,Predictor Variables,Expectation,Instructional Design

This article is a response to &quot;Applying Graduate Student Perceptions of Task Engagement to Enhance Learning Conditions&quot; by Jay Caulfield (2010). Caulfield's study on graduate students' perceptions of task engagement was an important one for people who are involved in graduate level teaching. The issues of motivation can easily be overlooked with graduate students because one can easily, perhaps rightfully, make the assumption that graduate students come to graduate programs knowing what they want in their education; therefore, they are readily motivated. As Caulfield indicated, not all learning tasks are engaging even for graduate students. The study presented the issue of task engagement in relation to student motivation and cognitive, behavioral, and affective variables. The purpose of this response is to respond to the way Caulfield defined student motivation and to add to the practical implication of his research using John Keller's (1987) Attention, Relevance, Confidence, and Satisfaction (ARCS) model. [For &quot;Applying Graduate Student Perceptions of Task Engagement to Enhance Learning Conditions,&quot; see EJ1136131.]
Wooden Peg Game: Implementations as Both a Web App and as an Android App
Author: Martincic, Cynthia J.
Date: 2016-03-00
Type: Journal Articles
Subjects: Undergraduate Students,Computer Science Education,Introductory Courses,Programming,Programming Languages,Computer Oriented Programs,Educational Games,Handheld Devices,Computer Software,Program Implementation,Assignments,Comparative Analysis,Teaching Methods,Coding,Cooperative Learning

Mobile application development is currently an important component of CS/IS education. Because of the rapid rate of change in the mobile application field, there are many websites that provide instructional material in tutorial format, but it is difficult to find a textbook that includes mobile application programming assignments and exercises. This paper presents two assignments, one as a web app implemented in HTML and JavaScript and one as an Android app implemented in Java using Android Studio, for an introductory level course in mobile application development. Both assignments implement the same game: a digital representation of the wooden peg game in which 15 pegs are arranged in a wooden triangle. When playing the game, one initial peg is removed from the board. Subsequent moves are made by jumping a peg over a second peg and removing the second peg. The ultimate goal is to remove all but one peg. The web app version of the game is assigned to students first, after other introductory html/JavaScript assignments have been completed. The html/JavaScript version can be used as an example of multi-platform development using PhoneGap or other multi-platform development environments. The Android app version of the game is assigned after other introductory Android applications have been completed.
Advancing Student Productivity: An Introduction to Evernote
Author: Korzaan, Melinda
Date: 2016-03-00
Type: Journal Articles
Subjects: Productivity,Computer Oriented Programs,Introductory Courses,Computer Science Education,Computer Assisted Instruction,Learning Laboratories,Demonstrations (Educational),Teaching Methods,Information Systems,Masters Programs,Information Storage,Information Retrieval,Writing (Composition),Notetaking,Multimedia Materials,Check Lists,Handheld Devices,College Students

This lab exercise exposes students to Evernote, which is a powerful productivity application that has gained significant purchase in professional work environments. In many academic settings the introductory computer applications course has a specific focus on standard productivity applications such as MS Word and MS Excel. While ensuring fluency in these applications is still relevant in today's business environment, we submit that colleagues should consider expanding the portfolio of applications we cover. The bulk of this paper is intended to expose colleagues to the capabilities of the application and help them prepare an in-class presentation and demonstration of Evernote. Appendix A contains a student lab exercise, which students can complete in or out of class. The instructor notes contain additional information and resources to help colleagues introduce this extraordinary tool to our students.
Single Sourcing, Boilerplates, and Re-Purposing: Plagiarism and Technical Writing
Author: Louch, Michelle O'Brien
Date: 2016-03-00
Type: Journal Articles
Subjects: Technical Writing,Plagiarism,College Students,Duplication,Ethics,Case Method (Teaching Technique)

In academia, plagiarism adheres to the traditional definition: utilizing another person's words or ideas without proper credit. Students are taught to cite everything, while instructors are given tools to detect plagiarism. This ultimately creates an atmosphere of paranoia, where students fear accusation and teachers are convinced that plagiarism will occur unless they remain ever vigilant. At the same time, technical writers create, reuse, remix, and remarket content on a regular basis in the form of instruction manuals, boilerplates, and other technical, factual, straightforward texts. In academia, the technical writer would be accused of (self-) plagiarism, which would not--given the context--be the case. In the professional world, where the majority of writing will be technical, students will find themselves creating content based on already-existing texts, a direct contradiction of their academic training. This teaching case asks students to consider not only plagiarism but also the concepts of copying and remixing, two ideas closely related to plagiarism, and develop their own conclusions, both personal and professional, about what is and is not ethical communication. It also seeks to demonstrate the importance of recognizing that difference and adjusting accordingly so that professional communications not only meet ethical standards but are also produced in an efficient and cost-effective manner.
The Use of Drawings to Facilitate Interviews with Orphaned Children in Mpumalanga Province, South Africa
Author: Ogina, Teresa A.
Date: 2012-11-00
Type: Journal Articles
Subjects: Foreign Countries,Acquired Immunodeficiency Syndrome (AIDS),Children,Family Structure,Qualitative Research,Case Studies,Freehand Drawing,Interviews,Experience,Coping,Resilience (Psychology),Caring,Interpersonal Relationship,Well Being,At Risk Persons,Elementary Secondary Education,Social Bias,Parents

HIV/AIDS and being orphaned impact greatly on children's lives. This article explores the life experiences of orphaned children in Mpumalanga province, South Africa. In this qualitative case study, draw-write techniques and face-to-face interviews were used to generate data related to the experiences of the children. Results suggest that although the interviewed children yearn for their parents and experience unmet emotional and material needs, they use promotive factors, such as personal agency and environmental relationships, as resilience in fulfilling their needs. Furthermore, the results suggest relationships based on values, such as caring, respect and mutual understanding, as protective factors that may contribute to the fulfilment of social needs as well as enabling their emotional well-being.
Exploring the Variation in First Year Undergraduates' Induction into Their Academic Disciplines
Author: Yang, Min
Date: 2011-01-00
Type: Journal Articles
Subjects: College Freshmen,Orientation,School Orientation,Intellectual Disciplines,Research Skills,Student Research,Interdisciplinary Approach,Focus Groups,Foreign Countries,Content Analysis,Cognitive Ability,Professional Development,Student Development,Study Skills,Skill Development,Problem Solving,Critical Thinking

This study explored qualitative variation in first year undergraduates' induction into the discipline in four dimensions: (1) induction into disciplinary knowledge; (2) induction into disciplinary research; (3) integration of learning from different courses; and (4) induction into disciplinary skills. Data were drawn from focus groups with students from different disciplines at a university in Hong Kong. Phenomenographic analysis identified four categories about induction into disciplinary knowledge and disciplinary research, and three categories regarding integration of learning. The categories were described in terms of the referential (aspects of the dimension discerned by students) and structural components (how students explained the aspects). A comparison of the categories revealed a hierarchical relationship among them. Content analysis showed cognitive skills, professional skills and study skills to be the important disciplinary skills for the students. Students' varying conceptions of problem-solving and critical thinking skills implied qualitative differences in understanding about the nature of disciplinary problems.
The Power of Fiction: Reading Stories in Abnormal Psychology
Author: Janit, Adrian S.
Date: 2011-01-00
Type: Journal Articles
Subjects: Fiction,Teaching Methods,Psychology,Textbooks,Tests,Scores,Recall (Psychology),Mental Disorders,Comparative Analysis,Psychopathology,Undergraduate Students,Questionnaires,Randomized Controlled Trials,Statistical Analysis

We compared the instructional efficacy of a narrative text (i.e., a story) and an expository text (i.e., a textbook excerpt). Students enrolled in Abnormal Psychology classes read about the disorder, &quot;dissociative fugue&quot; from a story, a textbook, or both. The story contained literary elements that increased transportation into the story world. We predicted that this would facilitate memory encoding and improve subsequent test performance. Students who read the story achieved higher quiz scores and evidenced greater free recall about the disorder than those who read the textbook. They also reported greater transportation into the discourse. The combined reading conditions were more efficacious than either alone. The advantage of having read the story was evident up to 3 weeks later when students were retested. Our results suggest that, across text genre, the experience of being transported into discourse accounts for greater test performance over time.
The Potential for Using Visual Elicitation in Understanding Preschool Teachers' Beliefs of Appropriate Educational Practices
Author: Ruto-Korir, Rose
Date: 2012-11-00
Type: Journal Articles
Subjects: Preschool Teachers,Teacher Attitudes,Developmentally Appropriate Practices,Foreign Countries,Video Technology,Photography,Visual Aids,Early Childhood Education

We explore the use of video and photo elicitation in a research study undertaken to understand the way in which preschool teachers perceive and construct their provision of children's educational experiences. We explore the value of visually elicited interviews based on video footage and photographs captured during teaching and learning in four classrooms in two preschool settings in Kenya. Through visually elicited interviews, both the teachers and the researcher constructed meaningful conversations (interviews) to explore preschool teachers' practical experiences and their beliefs, understanding and interpretation of developmentally appropriate educational practices. This paper targets the possible value of and contribution made by visual data generation procedures, as well as their inherent challenges, in order to add to the body of knowledge on visually elicited interviews.
Too Much of a Good Thing: User Leadership at TPAC
Author: Connelly, Brett
Date: 2016-03-00
Type: Journal Articles
Subjects: Leadership,Business,Computer Software,Program Administration,Information Technology,Masters Programs,Business Administration Education,Introductory Courses,Undergraduate Study,Case Method (Teaching Technique)

TPAC is a small third party health claims business that was seeking avenues for revenue growth and opportunities to increase efficiency. One course of action that management selected to achieve these goals was a change in the software application used to process claims. The new application was adopted to increase the speed and accuracy of claims processing. Given the enthusiastic motivation of the claims department manager, Susie Jeffer, and the importance of the new application to the Claims department; Susie was selected to lead the project. The case details the challenges the organization faced by selecting a leader for this critical project that had no project leadership experience or IT background. The implications of this decision on the business operations are presented and then solutions to the situation are explored. This case is targeted for an MBA IT management or strategy course; but could be used in an introductory course, a systems development course, or a senior-level undergraduate IS/T capstone course.
Impact of Giving Students a Choice of Homework Assignments in an Introductory Computer Science Class
Author: Fulton, Steven
Date: 2011-01-00
Type: Journal Articles
Subjects: Introductory Courses,Computer Science Education,Homework,Selection,Assignments,Student Motivation,Grades (Scholastic),College Students,Academic Achievement,Student Surveys

Student assignments have long been an integral part of many university level computer science courses to reinforce material covered in class with practical exercises. For years, researchers have studied ways to improve such student assignments by making them more interesting, applicable, and valuable to the student with a goal of improving learning outcomes by increasing student appeal. One often studied way to improve the learning outcome is by allowing students a choice in assignments. To ensure fairness for all students in providing such a choice, care must be taken to ensure assignment &quot;equality&quot; by ensuring an equal learning experience for all students regardless of their choice of homework assignments. Our introductory computer science class is a survey class which covers multiple topics including programming concepts, word processing, presentation software, computer security, spreadsheet usage and databases design and implementation. Students perform several programming exercises throughout the course to demonstrate their knowledge and improve their skill in programming. For a number of years, we have offered students a choice on their final assignment. Worth 10% of the course grade, the assignment provides students with either an analytical programming project or a software applications based project. The purpose of this paper is to look at the motivations that drove students to make the choice they did and the impact of their choice on their assignment grade and overall performance on the course final. Our findings indicate that care must be taken when offering options to the student as the choice the student makes may unintentionally and adversely affect both their learning experience and course performance.
The Influence of Tech-Savvyness and Clicker Use on Student Learning
Author: Zapf, Jennifer A.
Date: 2011-01-00
Type: Journal Articles
Subjects: Technological Literacy,Audience Response Systems,Academic Achievement,Learner Engagement,Technology Uses in Education,Grade Point Average,Questionnaires,Likert Scales,Multivariate Analysis,Student Attitudes,Comparative Analysis,Instructional Effectiveness,Use Studies,College Students

The purpose of the study was to investigate the influence of technology proficiency and clicker use on students' perceptions of clickers, engagement and class grade point average. Four hundred and five students completed a questionnaire that measured Student Technology Proficiency (STP; Garcia and Zapf, in press), and participated in the validation of two new dependent measures: perception of clickers and student engagement. Class GPA was collected after the semester ended. A 2x2 MANOVA experiment was conducted and yielded no differences between students enrolled in a clicker class versus not, but there were several findings between STP groups. Students high in STP had a favorable view of clickers compared to students low in STP, but students low in STP had higher engagement and earned higher grades than students high in STP. We speculate that clickers continue to fill a pedagogical niche, but only in conjunction with effective teaching practices. Implications for teaching and learning are discussed.
Analyzing Security Breaches in the U.S.: A Business Analytics Case-Study
Author: Parks, Rachida F.
Date: 2016-03-00
Type: Journal Articles
Subjects: Case Studies,Information Security,Data Analysis,Critical Thinking,Visual Aids,Reports,Graphs,Case Method (Teaching Technique)

This is a real-world applicable case-study and includes background information, functional organization requirements, and real data. Business analytics has been defined as the technologies, skills, and practices needed to iteratively investigate historical performance to gain insight or spot trends. You are asked to utilize/apply critical thinking skills that will produce measurable insights from historical performance data that can be transformed into actionable insights. By critical analysis, reporting and visualization, you will engage with the three major analytic activities: (1) extract, transform and load (ETL) the data; (2) create reports and visualization graphs using business intelligence tools (e.g., IBM Cognos Insight, Tableau, Excel, SQL Server Reporting Services (SSRS)); and (3) engage in critical thinking to identify actionable items that will assist with decision making or recommendations. The Privacy Rights Clearinghouse (PRC) Chronology of Data Breaches reported more than 800 million records breached from over 4500 data breaches since 2005. Security breaches continue to increase: Therefore, there is an urgent need to analyze their patterns and provide meaningful insights to support better decision making.
Picture That: Supporting Sexuality Educators in Narrowing the Knowledge/Practice Gap
Author: Beyers, Christa
Date: 2012-11-00
Type: Journal Articles
Subjects: Sexuality,Educational Needs,Teacher Expectations of Students,Beliefs,Student Behavior,Acquired Immunodeficiency Syndrome (AIDS),Health Education,Controversial Issues (Course Content),Secondary School Students,Freehand Drawing,Visual Arts,Cultural Influences,Role Models,Family Life,Social Behavior,Foreign Countries,Achievement Gap,Educational Practices,Familiarity,Qualitative Research,Secondary School Teachers

Teaching about sex and relationships is one of the greatest challenges in not only the combating of HIV and AIDS, but also in preparing the youth for responsible sexual behaviour. Although it seems as if teachers to some extent do feel comfortable with the teaching of sexuality education at school, the question however remains as to whether youth get the information they require. In this article, I present drawings produced by teacher participants in order to investigate the beliefs that teachers hold regarding young people's needs from sexuality education. As a result of the findings from this study, I will argue that teachers do have a sound knowledge of what contributes to promiscuous sexual behaviour and what is required to narrow the knowledge/practice gap, as discussed by Allen (2001), but they still want to teach what they find acceptable. I will attempt to interrogate the knowledge/practice gap from the &quot;other side&quot;--what do teachers base their beliefs on when deciding what content is appropriate to teach in sexuality education and their understanding with regard to what youth require from sexuality education in the classroom.
Stalled ERP at Random Textiles
Author: Brumberg, Robert
Date: 2016-03-00
Type: Journal Articles
Subjects: Planning,Program Administration,Computer Software,Information Technology,Information Systems,Program Implementation,Case Method (Teaching Technique)

Andre Raymond, Executive Vice President of Sales and Marketing for Random Textiles Co. Inc. (RTC), stood in front of the podium to address his team of 70 sales consultants in Las Vegas, NV. The organization had increased market share and achieved record sales over the past three years; however, in the shadow of this success lurked an obstacle that threatened the financial stability of the company. The enterprise resource planning (ERP) software system RTC planned to use for future growth had not been implemented yet. The new ERP software was introduced in 1996 and RTC had planned to roll it out company wide by 2004. Ten years later, no companywide rollout had taken place. The consequences of this problem were beginning to surface in the form of customer complaints due to unexpected stock outs, inefficient business processes, and high employee turnover. This teaching case addresses learning objectives related to recognizing and mitigating problems with IT management in general and IT project management specifically, the importance of evaluating vendors, the importance of IT planning and estimating time and resources required. This case is intended for the undergraduate IT Strategy (IS2010.7) or Foundation (IS2010.1) courses. It could also be used in the IS Project Management (IS2010.4) or an MBA course focused on IT strategy or management.
Front-End and Back-End Database Design and Development: Scholar's Academy Case Study
Author: Parks, Rachida F.
Date: 2016-03-00
Type: Journal Articles
Subjects: Database Design,Systems Development,Case Studies,Teaching Methods,Computer Science Education,Case Method (Teaching Technique),Design Requirements,Skill Development,Student Projects,Information Systems,Charter Schools,Elementary School Students

This case study consists of a real database project for a charter school--Scholar's Academy--and provides background information on the school and its cafeteria processing system. Also included are functional requirements and some illustrative data. Students are tasked with the design and development of a database for the purpose of improving the current process of keeping track of students' meals. Skills to be learned include logical database modeling and design, physical design and implementation using both ACCESS (front end) and SQL Server (back end) Databases. Queries, forms and reports are to be developed in ACCESS while the tables will be created in SQL Server. This case study targets students with no prior programming or database experience. However, more advanced students can further explore the intricacies of an enterprise level database management system (e.g., SQL Server).