# Exploring the Health Information Management System of Kuwait: Lessons and Opportunities
## 3 Results
### Characteristics of the Medical Records Management System  
Table 2 shows the characteristics of the medical records management system. Respondents were asked four questions concerning different aspects of managing medical records. The first question was on the media of medical records, which asked respondents to specify in what media the medical records were stored.  
The second question was about the type of medical records used in the department, such as manual, electronic, or a combination of manual and electronic (hybrid) systems. In terms of storage, most hospitals mentioned that their medical records were kept in the on-site filing room, while oil sector hospital stated that they used a HIS and archived their inactive medical records off-site via outsourcing. Considering the filing system, most healthcare facilities used the terminal digit filing system (77%), while some employed serial numeric filing (20%), and 3% used the employee ID number.  
\begin{table}
\begin{tabular}{c c c c c c c c} \hline \hline \multirow{3}{*}{**Demographics**} & \multicolumn{6}{c}{**Hospital Type**} \\ \cline{2-8}  & \begin{tabular}{c} **Government** \\ **General** \\ **Hospital** \\ \end{tabular} & \begin{tabular}{c} **Government** \\ **Hospital** \\ \end{tabular} & \begin{tabular}{c} **Total** \\ **Government** \\ **Hospitals** \\ \end{tabular} & \begin{tabular}{c} **Private** \\ **Hospitals** \\ \end{tabular} & \begin{tabular}{c} **Oil Sector** \\ **Hospital** \\ \end{tabular} & \
\begin{tabular}{c} **Total** \\ **Total** \\ \end{tabular} \\ \cline{2-8}  &
\begin{tabular}{c} **n (\%)** \\ \end{tabular} & **n (\%)** & **n (\%)** & **n (\%)** & **n (\%)** & **n (\%)** \\ \hline \multirow{2}{*}{Gender} & Male & 1 (2.6) & 4 (10.5) & 5 (6.6) & 10 (58.8) & 1 (20.0) & 16 (16.3) \\  & Female & 37 (97.4) & 34 (89.5) & 71 (93.4) & 7 (41.2) & 4 (80.0) & 82 (83.7) \\ \hline \multirow{2}{*}{Nationality} & Kuwaiti & 37 (97.4) & 37 (97.4) & 74 (97.4) & 0 (0.0) & 5 (100.0) & 79 (80.6) \\  & Non-Kuwaiti & 1 (2.6) & 1 (2.6) & 2 (2.6) & 17 (100) & 0 (0.0) & 19 (19.4) \\ \hline \multirow{6}{*}{Qualification} & Elementary & 0 (0.0) & 0 (0.0) & 0 (0.0) & 0 (0.0) & 0 (0.0) & 0 (0.0) \\  & Intermediate & 0 (0.0) & 0 (0.0) & 0 (0.0) & 0 (0.0) & 0 (0.0) & 0 (0.0) \\  & Secondary & 3 (7.9) & 3 (7.9) & 6 (7.9) & 2 (11.8) & 0 (0.0) & 8 (8.2) \\ \cline{1-1}  & Special & 7 (18.4) & 2 (5.3) & 9 (11.8) & 1 (5.9) & 0 (0.0) & 10 (10.2) \\  & courses & 9 (23.7) & 15 (39.5) & 24 (31.6) & 7 (41.2) & 0 (0.0) & 31 (31.6) \\  & Diploma & 17 (44.7) & 14 (36.8) & 31 (40.8) & 6 (35.3) & 3 (60.0) & 40 (40.8) \\  & Master & 2 (5.3) & 4 (10.5) & 6 (7.9) & 1 (5.9) & 2 (40.0) & 9 (9.2) \\  & PhD & 0 (0.0) & 0 (0.0) & 0 (0.0) & 0 (0.0) & 0 (0.0) & 0 (0.0) \\ \hline \multirow{3}{*}{Position} & MRD & 5 (13.2) & 16 (42.1) & 21 (27.6) & 1 (5.9) & 0 (0.0) & 22 (22.4) \\  & Director & 6 (15.8) & 6 (15.8) & 12 (15.8) & 0 (0.0) & 3 (60.0) & 15 (15.3) \\ \cline{1-1}  & MRD & 27 (71.1) & 16 (42.1) & 43 (56.6) & 16 (94.1) & 2 (40.0) & 61 (62.2) \\ \cline{1-1}  & Supervisor & & & & & & \\ \hline \multirow{3}{*}{Years of Service} & Less than 4 & 2 (5.3) & 6 (15.8) & 8 (10.5) & 2 (11.8) & 0 (0.0) & 10 (10.2) \\ \cline{1-1}  & from 5 to 9 & 12 (31.6) & 7 (18.4) & 19 (25.0) & 5 (29.4) & 2 (40.0) & 26 (26.5) \\ \cline{1-1}  & from 10 to 19 & 8 (21.1) & 14 (36.8) & 22 (28.9) & 9 (52.9) & 3 (60.0) & 34 (34.7) \\ \cline{1-1}  & 20+ & 16 (42.1) & 11 (28.9) & 27 (35.5) & 1 (5.9) & 0 (0.0) & 28 (28.6) \\ \hline \hline \end{tabular}
\end{table}
Table 1: Characteristics of the Target Population.