# Data Conversion Strategies for Effective Aviation Technical Support as a Service
## 1 Introduction  
### Background and Motivation  
Small airlines play a vital role in connecting remote regions, enhancing accessibility, and fostering economic development. However, they face significant challenges in maintaining operational efficiency and ensuring compliance with stringent safety and regulatory standards. These challenges typically arise due to several interconnected factors: smaller airlines operate with fewer financial and human resources than larger carriers, often lacking the in-house technical expertise required to oversee and execute all aspects of aircraft maintenance. They also face obstacles in obtaining spare parts and components quickly and at a reasonable cost. Moreover, despite their limited resources, they are required to comply with the same strict regulatory standards as major airlines to maintain airworthiness and safety. At the same time, they encounter difficulties in adopting new technologies, whether due to financial limitations, insufficient technical knowledge, or organizational resistance to change. Compounding these difficulties, small airlines often face limited access to reliable market providers, as large players may avoid engaging with them due to the high transaction costs relative to business volume. This results in elevated service costs and challenges in building partnerships with larger, well-established industry players. Financial risks are further exacerbated by unsecured financial transactions and underutilized infrastructure, creating significant barriers to sustainability and growth. Addressing theseissues requires innovative solutions tailored to the unique needs and operational contexts of small airlines. Aviation Technical Support as a Service (ATSaaS) represents an innovative approach in the aviation industry that transforms how technical support is delivered to small airlines [1]. This concept emerged as a response to the unique challenges faced by small airlines in maintaining their aircraft, particularly their struggles with limited resources, technical expertise, and access to efficient support services. ATSaaS operates through a comprehensive framework that combines several key elements. At its core, the service provides customized support offerings tailored to each airline's specific needs, considering their unique operational contexts, fleet compositions, and regulatory obligations. This customization ensures that technical support solutions are precisely aligned with individual client requirements, setting ATSaaS apart from traditional support models. A crucial aspect of ATSaaS is its collaborative ecosystem. The ATSaaS ecosystem operates through a central platform that serves as the connecting hub between multiple stakeholders (Figure 1). The ecosystem features an ATSaaS provider who connects directly to the platform and manages the overall service delivery. Multiple service providers connect to the platform, including aircraft manufacturers, spare parts suppliers, maintenance, repair and overhaul (MRO) providers, training centers, research institutions, technology providers, and industry associations--each offering specialized technical services. Multiple airlines connect to the platform as the primary service users, with a particular focus on small airlines who can access technical support services they might otherwise find difficult to obtain independently. The platform facilitates communication, service delivery coordination, data exchange, resource sharing, documentation management, performance monitoring, and knowledge sharing between all parties. This integrated ecosystem enables airlines to efficiently access technical support services while allowing providers to effectively deliver their services, all coordinated by the ATSaaS provider through the centralized platform. This ecosystem facilitates seamless communication and information sharing, promoting the exchange of best practices and expertise among participants. The collaborative nature of ATSaaS enhances overall efficiency and effectiveness of technical support operations.