# Concept to Reality: An Integrated Approach to Testing Software User Interfaces
## 5 Implementation and Experimental Results
\begin{table}
\begin{tabular}{c c c c c c c c} \hline
**Context** & **Domain** & **Agg. Score** & **Fluctuation Level** & **Fluctuation Notation** & **User Satisfied or Not** & **Opinion** \\ \hline C1 & Goal & 4.1 & 0.1 & P & ✓ & & In Context 1, the expert mean is satisfied because the user’s purpose and the result of the present action are identical. We considered the user’s objectives while we designed the website. \\ \hline C2 & Control & 4.00 & 0.0 & - & ✓ & & In Context 2, both the aggregated context score and the expert mean ratings are identical. \\ \hline C3 & Control, Engagement & 3.93 & 0.07 & N & \(\times\) & \(\times\) & Context 3 does not meet the expert mean score either since there is a weak connection between the control and the action. While carrying out their tasks, users encountered some unavoidable errors or technological glitches. \\ \hline C4 & Control, Engagement, Goal & 3.96 & 0.04 & N & \(\times\) & As the feedback was that the the users’ expectation was inadequately satiated, Context 4 does not satisfy the expert mean score. \\ \hline \end{tabular} Note: P denotes positive, and N denotes negative.  
\end{table} 
Table 6: Mapping of context-based users’ aggregated scores with cognitive-evaluation-based experts’ rating. To thoroughly assess the user experience of the Student Hostel Management System, it was essential for our research to explore ten design aspects. Each parameter reflects an important component of the system's operation and user interaction, from aesthetic design and communication to compatibility, cost, performance, satisfaction, security, utility, responsiveness, and technical problems. We determined the strengths, shortcomings, and areas for improvement across multiple dimensions by mapping user input to these criteria. This thorough assessment strategy, in line with user-centered design principles, gave holistic knowledge of user demands and enabled focused recommendations for improving the system's UI and UX:  
* **Aesthetic design:** A design's attractiveness is determined by its aesthetics, a fundamental design principle [41]. It impacts how much interest people have in using the product. It depends on making a good first impression and keeping the relationship with the user. Both favorable and unfavorable comments were obtained for the aesthetic design parameter. This design is pleasing to the eye overall, which is a bonus. However, the navigation bar's enhancement and the form's layout were criticized. * **Communication:** We also found positive and negative comments on the communication parameter. Positive feedback is the management team's capacity to be reached by users. We received negative feedback because we did not use the live chat option. * **Compatibility:** When referring to compatibility in this context, we mean that an application runs successfully on a specific platform version, typically the most-recent version. We received bad feedback on this parameter. Because the system is not a cross-platform application and cannot be used offline, we received some critical [42] comments. * **Cost:** Positive feedback was provided in this area because of the reasonable hostel pricing, but negative feedback was provided due to the lack of user-specific offers [43]. * **Performance:** Performance parameters, as their name implies, provide suggestions for improving the user experience of the website. They also determine how accurately and efficiently [44] the system's functionality works. We received both positive and negative criticism regarding the system's usability, with the latter focusing on users' inability to filter their rooms by their preferences [45]. * **Satisfaction:** One of the satisfaction design criteria is the user's level of satisfaction with the website after use. We received favorable feedback as users did not see pop-up advertising when using the website. Due to the few room classifications and the lack of better room images, negative feedback was also received.