## 5 Conclusions  
This study introduces a comprehensive Information Consumer Experience (ICX) model based on the Theory of Motivated Information Management (TIMIM), integrating personal, social, and organizational dimensions to enhance ICX understanding in organizational contexts. Our findings suggest that this integration addresses TIMIM's inherent limitations and offers a more robust approach to analyzing and improving ICX. The ICX model has practical applications in workplace environments. For example, it can address issues like sales teams struggling with CRM data access or finance departments facing resistance to adopting data analytics platforms. By identifying barriers and proposing solutions, the model can reduce anxiety and enhance decision-making. Personal ICX factors, such as access, exposure, stress, and resistance behavior, enrich the model by capturing the dynamic nature of individual experiences, addressing TIMIM's static constructs. Social ICX factors emphasize the role of communication, organizational culture, and social networks in shaping information management behaviors. Organizational ICX factors, including accuracy, completeness, and technology reconfigurability, expand TIMIM by considering the complexity of organizational structures and technology evolution. Furthermore, the ICX model replicates TIMM for different information consumer profiles, allowing for a detailed analysis of diverse organizational roles. By integrating personal, social, and organizational dimensions, the model provides a comprehensive framework for understanding ICX and offers a solid foundation for future research. Key contributions include the following:  
* Extending ICX to workplace settings: This study explores how employees interact with information systems in organizational environments;
* Integrating TIMM with workplace ICX: It bridges TIMM with workplace information consumption, an area largely unexplored;
* Developing a structured evaluation framework: This study introduces a framework to assess how uncertainty, anxiety, and decision-making impact employees' information experiences;
* Addressing multi-system interactions: Unlike traditional studies focused on single-system evaluations, this research considers interactions with multiple workplace information systems;
* Incorporating key influencing factors: The model includes external, organizational, and individual factors, offering a comprehensive perspective on information consumption;
* Enhancing information management strategies: Insights from TIMM help to improve system usability, employee engagement, and organizational efficiency;
* Establishing a foundation for future research: This study lays the groundwork for future ICX research, enabling the development of new frameworks to assess information system usability and effectiveness. By considering the multifaceted nature of information consumption, the model aims to optimize productivity, enhance job satisfaction, and improve organizational performance. This study is conceptual, laying the theoretical foundation for ICX within the TIMIM framework. The next phase will involve developing measurable constructs for each dimension and factor, to be empirically tested through Confirmatory Factor Analysis (CFA) and Structural Equation Modeling (SEM). We also plan to develop an ICX evaluation methodology and scale, incorporating organizational, social, and emotional variables. As initial proposals have been published [19; 65; 66], the methodology will be applied in practical settings with expert participants from diverse professional roles and industries. These steps will validate and refine the proposed model. In this regard, while the proposed ICX-TMIM model offers a robust theoretical foundation, several limitations may arise during its practical implementation. First, many of the personal and social factors influencing ICX--such as stress, sociability, or hierarchical communication--are context-dependent and may vary significantly across organizational cultures or industry sectors.