## 4 Model (SIRAI)
### Characteristics and Benefits of the Model (SIRAI)  
The proposed model (SIRAI) for evaluating the implementation of Robotic Process Automation (RPA) and Artificial Intelligence (AI) has several defining characteristics that distinguish it from existing models. These include:  
* Comprehensive Assessment Framework: The model provides a holistic evaluation that encompasses technical readiness, operational efficiency, social and environmental impacts, and ethical considerations. * Customizable Metrics: Organizations can tailor the evaluation metrics based on their unique operational requirements, industry standards, and strategic goals. * Impact Identification and Classification: It emphasizes identifying and classifying social and environmental impacts, aiding organizations in understanding the broader consequences of their technology adoption. * Guidance for Implementation: The model not only assesses but also provides actionable recommendations for organizations to enhance their readiness and optimize their technology use. * Ethical Considerations Integration: The inclusion of ethical norms and regulatory compliance ensures that organizations adhere to necessary standards while adopting new technologies. After presenting the characteristics of the proposed model, we will conduct an analysis of the existing models (Table 9). \begin{table}
\begin{tabular}{c c c} \hline \hline \multicolumn{1}{c}{**Identified Impacts**} & \multicolumn{1}{c}{
\begin{tabular}{c} **Classification** \\ **(Positive/Negative)** \\ \end{tabular} } & \multicolumn{1}{c}{**Category**} \\ \hline Improvement in work efficiency & Positive & Social \\ Job displacement & Negative & Social \\ Increase in customer satisfaction & Positive & Social \\ Data privacy issues & Negative & Social \\ Reduction in energy consumption & Positive & Environmental \\ Increase in electronic waste & Negative & Environmental \\ Responsible use of natural resources & Positive & Environmental \\ Increase in carbon footprint & Negative & Environmental \\ \hline \hline \end{tabular}
\end{table} 
Table 7: Identified impacts. \begin{table}
\begin{tabular}{c c} \hline \hline \multicolumn{1}{c}{**Standards or Regulations**} & \multicolumn{1}{c}{**How to Implement**} \\ \hline GDPR (General Data Protection Regulation) & \begin{tabular}{c} Conduct compliance audits and train staff on \\ the regulation. \\ \end{tabular} \\ \hline LGPD (General Data Protection Law) & \begin{tabular}{c} Establish clear policies for handling personal \\ data and create a DPO (Data Protection \\ Officer). \\ \end{tabular} \\ \hline ISO/IEC 27001 (Information Security \\ Management) [66] & \
\begin{tabular}{c} Implement an information security \\ management system with regular audits. \\ \end{tabular} \\ \hline NIST Cybersecurity Framework &
\begin{tabular}{c} Adopt the framework as a basis for developing \\ cybersecurity policies and training the team. \\ \end{tabular} \\ \hline \hline \end{tabular}
\end{table} 
Table 8: Implementing standards and regulations. \begin{table}
\begin{tabular}{c c} \hline \hline \multicolumn{1}{c}{**Model Themes**} & \multicolumn{1}{c}{**Articles**} & \multicolumn{1}{c}{**Proposed Model**} \\ \hline Decision model for & [13; 14; 17; 18; 20; 22; 24; 25; 26; 27; 28; 30; 31; 34; 36; 38; 39; 40; 42; 43; 47; 50; 52; 54; 58; 60; 62] & x \\ implementing RPA & 40; 42; 43; 47; 50; 52; 54; 58; 60; 62] & x \\ \hline Decision support template for & [28; 29; 32; 55; 63] & x \\ selecting RPA tool & & \\ \hline \hline \end{tabular}
\end{table} 
Table 9: Themes covered in the models. * Decision model for implementing RPA: The model addresses the integration of RPA and AI, optimizing operational efficiency while considering social and environmental impacts. * Decision support template for selecting RPA tool: The model provides a practical guide for implementation, focusing on assessing organizational readiness. * RPA Governance Assessment Model: The model emphasizes the importance of ethical and regulatory compliance, as well as the assessment of social and environmental impacts.