## 6 Conclusions
### Theoretical Implications  
Organizations make decisions about what operations the organization will engage in, how those operations will be carried out, what resources will be necessary, which \begin{table}
\begin{tabular}{l l l l} \hline \hline
**Parameters (Directions)** & \multicolumn{2}{c}{**Strategic Purposes**} & \multicolumn{2}{c}{**Means (Measures) of Implementation of Strategic Purposes**} \\ \hline  & \(\bigcirc\) & Disaster management [88] & & Strategic planning, mitigation and \\ Artificial Intelligence-based & \(\bigcirc\) & Technological innovation and revolution & & preparedness activities, rehabilitation \\ Technological-Oriented Knowledge & [89; 90] & & \(\bigcirc\) & Knowledge sharing, application and \\ Management & \(\bigcirc\) & Firm growth and performance [91] & & storage, learning and decision-making \\  & \(\bigcirc\) & Enhance business process [92] & & Competitive advantage \\  & & Enhance business process [92] & & Leadership support, adequate funds, \\  & & & functional support \\ \hline  & & & \(\bigcirc\) & Incorporation of product innovation and \\  & & & & introduction of new products/services \\ Innovation & \(\bigcirc\) & E-services innovation [54; 93] & & User interaction with products/services \\  & & & Technological innovation [89] & & User/customer experience \\  & & & & Acquisition of knowledge, software, and \\  & & & & hardware to develop new services \\  & & & & Investment in ICT \\ E-Governance & \(\bigcirc\) & Provision of E-services [94] & & Incorporation of private and non-profit \\  & & & & IT projects \\  & & & Public development [95] & & E-administration \\  & & & & Transparency between public-private \\  & & & & businesses \\ \hline  & & & & Decision-making about public \\  & & & & healthcare \\  & & & & Culture of education and provide \\  & & Healthcare [96] & & practical tools to adapt management \\  & & Education [97] & & process \\ E-Service Delivery & \(\bigcirc\) & Social services [98] & & Renew registration for a motor vehicle \\  & & & Other E-services [41] & & online \\  & & & & Renew a driver’s license online \\  & & & & Renew an international passport online \\  & & & & obtain a copy of a birth/marriage \\  & & & & certificate for self electronically \\ \hline  & & & & Innovative business approach, R\&D \\  & & & & expenditures, labor market productivity, \\  & & & and city’s economic role in the \\  & & & & national/intentional market \\ Smart Cities (considering the total impact & \(\bigcirc\) & Smart governance & & Use of ICT and participation of people \\ according to the selected parameters) & \(\bigcirc\) & Smart environment [99] & & in decision-making process \\  & & & & Responsive resource management and \\  & & & & sustainable urban planning \\  & & & & Efficient transportation system \\  & & & & Citizen’s quality of life \\ \hline \hline \end{tabular}
\end{table} 
Table 7: Directions and means of development of technology-oriented knowledge management based on artificial intelligence, innovations, and the provision of electronic services in smart cities. resources will be disbursed to different functions, and, eventually, which resources will be used [100]. In this context, this study contends that knowledge that is acquired through artificial intelligence serves several functions:  
1. Technological-oriented knowledge can be both an intangible and tangible resource [101] that can be used for better decision-making. 2. Acquiring knowledge favors any decision-making regarding utilizing resources to provide electronic services. 3. A competency in knowledge management empowers everyone within a city government to capitalize the most assistance from the knowledge and other capabilities [100]. 4. Effective, efficient, and constructive knowledge management contributes significantly to innovation. 5. Innovation through KM has a stronger influence over e-service delivery when a smart city has a high degree of e-governance.