# Perceived Usefulness of a Mandatory Information System
## 7 Discussion
These relationships are articulated through five hypotheses. The first hypothesis (\(H_{1}\)) posits that perceived ease of use will have a positive effect on perceived usefulness. Following this, the second hypothesis (\(H_{2}\)) suggests that perceived usefulness will, in turn, positively influence symbolic adoption. The third hypothesis (\(H_{3}\)) anticipates a positive impact of supervisory influence on perceived usefulness. Moreover, it is hypothesized that the link between perceived ease of use and symbolic adoption (\(H_{4}\)), as well as the link between supervisory influence and symbolic adoption (\(H_{5}\)), will be entirely mediated by perceived usefulness. Data for this study was meticulously collected through questionnaires, which were distributed to 72 personnel. Each participant provided informed consent. In addition to demographic information, the questionnaires were designed to measure four key variables: perceived ease of use, perceived usefulness, symbolic adoption, and supervisor influence. These measures were based on adapted and validated questionnaires, ensuring relevance and precision in the data collected. The analysis involved structural equation modeling (SEM), which included normalizing the data to provide a nuanced insight into the hypothesized relationships. To validate the robustness of the SEM findings, a variety of fit indices, such as the comparative fit index (CFI), normed fit index (NFI), and Root Mean Square Error of Approximation (RMSEA), were used. Furthermore, the study employed bootstrapping techniques to rigorously assess the mediating effects. The findings of the study offer valuable insights into the dynamics of technology acceptance in an organizational setting. A key discovery is the significant positive influence of perceived ease of use on perceived usefulness, suggesting that user-friendly systems are more likely to be regarded as beneficial. Additionally, perceived usefulness was observed to have a significant positive effect on symbolic adoption, indicating that the more useful a system is perceived, the higher its likelihood of being symbolically adopted within an organization. Another critical finding is the positive impact of supervisor influence on perceived usefulness, underscoring the importance of leadership in technology adoption. The study also reveals that the link between perceived ease of use and symbolic adoption, as well as between supervisory influence and symbolic adoption, is fully mediated by perceived usefulness. This highlights the crucial role of a system's perceived utility in its acceptance and integration. The study's limitations include the relatively small sample size and the specific context of the research, which may limit the generalizability of the findings. Further, the cross-sectional nature of the data collection may not fully capture the longitudinal effects of technology acceptance and usage over time. Future research could address these limitations by employing larger and more diverse samples and utilizing longitudinal designs to examine the temporal dynamics of technology acceptance. Additionally, exploring similar models in different organizational settings could validate and extend the applicability of the results. The findings of this study add robust evidence to the discussion by revisiting and referencing content from previous documents. For instance, the significant impact of perceived ease of use on perceived usefulness (H1) is in line with findings from [9] study on a military system and [42] research in mandatory settings. Similarly, the influence of perceived usefulness on symbolic adoption (H2) corresponds with findings from [19] research on ERP systems and [5] original TAM model. Additionally, the fully mediated relationships outlined in H4 and H5 provide deeper insight into the intricate interplay of social and individual factors, as discussed in [41] and supported by [1]. By directly referencing prior literature within the document, the study's discussion is significantly enhanced.