# A Framework for Cloud Based E-Government from the Perspective of Developing Countries
## 4 Case Study
### Cloud Feasibility Analysis  
We have considered three different parameters, technological, financial and organization in our assessment those have a direct impact on the project. The analysis has identified some issues those could have a negative impact on the project. We gathered data from government report in relation to their IT infrastructure and budget allocation for e-government systems. We conducted an informal discussion among the member of the project team, that involves the system designer, migration expert and government official. The cloud migration expert presented the technical requirement those need to be met to adopt the cloud based e-government. The findings of the government report have been shared with the cloud expert and system designer to analyse whether the current systems could be migrated to the cloud. The financial feasibility has been analysed based on the outcome of the cost benefit analysis. Finally, government employee from the driving license and the management level employee from the Data Hub & Network Ltd. had meetings to identify whether their organizational interest contradicts with each other. Based on the feasibility study, we concluded that the driving licensing department has sufficient resources available to adopt the framework. Therefore, it is identified that the project could go ahead without any problem. The key findings are shown in Table 3. \begin{table}
\begin{tabular}{l l l} \hline \hline
**Parameters** & **Findings** \\ \hline \multirow{4}{*}{Technological} & - & Department have servers and legacy system. \\  & - & Web applications are already running. \\  & - & Driving license department in the different zonal headquarter have \\  & & internet connectivity. \\ \hline \multirow{4}{*}{Organizational} & - & Have enough human resource to involve in the project. \\  & - & Organizational policies do not contradict with the project aim. \\  & - & Government official are keen to implement the framework. \\  & - & Will gain support from the CSP for training the IT staff to adopt the change. \\ \hline \multirow{4}{*}{Financial} & - & Driving licensing department have been allocated budget for regular upgrade and \\  & - & maintain of their IT system. \\ \cline{1-1}  & - & Since the migration of the government system was only the pilot test there is no \\ \cline{1-1}  & - & The CSP has provided estimated cost of the cloud service acquisition and the \\ \cline{1-1}  & - & driving likening department confirms that it is within their budget. \\ \hline \hline \end{tabular}
\end{table} 
Table 3: Feasibility study finding. Although the proposed framework is technically viable to implement, the feasibility report highlights some issues that need to be addressed before implementation of the framework. The internet speed is very slow; therefore, the government department needs dedicated internet connection that allows smooth communication among the system on premises and on cloud. Similarly, the department needs to procure alternative energy solution to power the on-premises IT equipment and the data centre. Risk Assessment and Management  
The feasibility report shows that with the minor changes the government department is ready to move to the cloud based e-government. However, the government has some strict policies in relation to the privacy and security of the data and information that is being migrated to the cloud. To assure the government official of any concern in relation to the privacy, security and other issues we have conducted cloud risk assessment. Table 4 shows the risks identified in cloud migration in the study context. Technological risks are considered highly critical risk. We have used customized information assurance framework as described in ENISA (2009) to get assurance whether the CSP has sufficient measures to address the government concern. The answers received from the framework are documented in master service agreement (MSA) and Service Level Agreement (SLA) to resolve any conflict in future.