# New Taipei City Smart Pavement Management Center and Road Maintenance Analysis
## 3 Road Management Center Information Platform  
As different road management units are under various municipal or county agencies, the pavement maintenance management system classifies road types by county and city to efficiently integrate road maintenance information. Through this system, relevant government departments can easily access the maintenance information platform for the roads under their jurisdiction for data review and management. For example, in New Taipei City, the roads are divided into two major categories, \"Maintenance Districts Managed by the Road Engineering Office\" and \"Maintenance Districts Managed by the Village Offices\", which facilitates regional management. Additionally, the road management center data platform is designed with five main user functions to address various maintenance operations and management needs:  
1. **Mobile App:** This function provides a mobile application available at any time, allowing users to manually add cases, particularly for road damage information detected through image recognition. It enables quick access to the work order process. The app also supports photo documentation of the damage for maintenance purposes. 2. **Case Management System:** The core of this system is real-time work order management for urgent cases. It classifies and ranks road sections that require priority  
Figure 5: Pavement Damage Pattern Recognition Diagram—Alligator Cracking. improvement based on the four key pavement indicators, ensuring proper allocation of maintenance resources. * **Display System:** This system is used to show inspection performance and the status of the four key pavement indicators. It provides real-time road condition updates, allowing management personnel to quickly understand the immediate maintenance needs, enhancing monitoring efficiency. * **Road Maintenance Information for the Road Engineering Office District:** This function displays information about roads under the jurisdiction of the Road Engineering Office, including inspection records and maintenance progress, providing comprehensive data support for timely decision making. * **Road Maintenance Information for the Village Office District:** Similarly, this function provides maintenance information queries for roads under the jurisdiction of the village offices, allowing local offices to easily track the condition and maintenance needs of roads in their area. This integrated system not only strengthens the management of road maintenance information across counties and cities but also enables different management units to promptly grasp the progress of maintenance, improving the efficiency and management of road maintenance across the entire region (Figures 6 and 7). New Taipei City Road Project Case Management System  
The case management system in New Taipei City includes multiple modules, ranging from fleet management to system administration. These modules are divided into various subsystems based on their functions to enhance the efficiency and accuracy of case management. The system architecture is detailed as follows:  
1. **Fleet Management Module:** The primary function is to record the fleet's operational status and dispatch details, facilitating subsequent tracking and scheduling. 2. **Road Quality Module:** This module includes several inspection items to ensure overall road quality, including the following: * Four Pavement Indicators: the Simple Pavement Condition Index (EPCI), Simple Pavement Status Indicator (AARI), Pavement Roughness Index (IRI), and Pavement Condition Index (PCI); * Case Location: Records the road inspection and maintenance locations; * Road History: Collects and organizes case data at various stages of the road lifecycle. 3. **Work Order System Module:** Responsible for managing cases that require dispatch.