## 3 ICX Model
### ICX Interaction in TMIM Process
\begin{table}
\begin{tabular}{p{113.8 pt} p{113.8 pt} p{113.8 pt}} \hline
**TMIM Component** & **ICX Factor** & **Impact** \\ \hline Communication Efficacy & Sociability & Sociability improves the efficacy of communication, leading to more effective information exchange. \\ \hline Power Distance & High power distance can reduce the perceived efficacy of communication across hierarchical levels. \\ \hline Communication Activity & Active communication practices enhance the perceived efficacy of information exchange. \\ \hline Communication through Different Hierarchical Levels & Effective communication across hierarchical levels improves overall communication efficacy. \\ \hline Technology Reconfigurability & Flexible technology improves communication efficacy by supporting diverse communication needs. \\ \hline Friendship Opportunities & Opportunities for friendships increase communication efficacy by facilitating open information exchange. \\ \hline Authority-Related Rules & Authority rules affect the perceived efficacy of communication within hierarchical structures. \\ \hline Culturally Driven Organization & Organizational culture shapes the perceived efficacy of communication practices. \\ \hline Target Efficacy & Power Distance & Power distance affects the perception of others’ ability to provide useful information. \\ \hline Communication Activity & Frequent communication activities improve the perception of others’ capability to provide useful information. \\ \hline Coping Efficacy & Sociability & High sociability can enhance coping efficacy by facilitating better information sharing and support networks. \\ \hline Stress & Stress affects the perceived ability to cope with information-related challenges. \\ \hline Self-Sufficiency & High self-sufficiency boosts coping efficacy, making individuals more confident in managing information. \\ \hline Quality of Working Life & Better quality of working life enhances coping efficacy by providing a supportive work environment. \\ \hline Friendship Opportunities & Friendship opportunities at work improve coping efficacy by providing social support for information-related tasks. \\ \hline Technology Reconfigurability & The ability to reconfigure technology enhances coping efficacy by allowing customization to meet specific needs. \\ \hline Technology Customization & Customizable technology enhances coping efficacy by tailoring solutions to user requirements. \\ \hline Task Performing Standards & Clear standards enhance coping efficacy by providing structured guidance for information tasks. \\ \hline Hierarchical Level & Position in the hierarchy influences coping efficacy by determining access to resources and support. \\ \hline Culturally Driven Organization & A supportive culture enhances coping efficacy by fostering a positive information environment. \\ \hline \end{tabular}
\end{table} 
Table 5: ICX factors’ impact on information consumer motivation in analogous TMIM processes during the efficacy evaluation in the Evaluation Phase. Source: Author’s elaboration. information, with power distance potentially reducing confidence in others' ability to offer reliable information. Coping effectiveness refers to the individual's capacity to handle informational challenges. Factors like stress, self-sufficiency, workplace friendships, and customizable technology influence confidence in managing information efficiently. This analysis suggests that improving communication, reducing hierarchical barriers, and providing flexible technology can enhance motivation and confidence in information use within organizations. Table 6 examines how ICX factors impact decision-making in the TMIM model's Decision Phase. In this stage, individuals choose strategies for managing information and evaluate the likelihood of success based on available conditions and resources.